The statistics below represent IT jobs advertised across the Scotland region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 August 2016 with a comparison to same period over 2 years.

3 months to
23 Aug 2016
Same period 2015 Same period 2014
First Line Support
Rank 149 167 172
Rank change year-on-year
+18 +5
Permanent jobs requiring a 1st Line Support 4 7 8
As % of all permanent IT jobs located in Scotland 0.14% 0.22% 0.22%
As % of the Job Titles category 0.15% 0.23% 0.22%
Number of salaries quoted 4 7 8
Median salary £20,000 £16,250 £15,500
Median salary % change year-on-year
+23.07% +4.83%
90% offered a salary of more than £18,450 £15,750 £12,350
10% offered a salary of more than £23,300 £20,000 £20,000
UK excluding London median salary £20,500 £20,500 £20,250
% change year-on-year
- +1.23%
1st Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2690 3092 3571
As % of all permanent IT jobs located in Scotland 96.00% 95.52% 96.62%
Number of salaries quoted 1648 1990 2298
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £62,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Scotland

1st Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Scotland region.

1st Line Support Salary Trend in Scotland

1st Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Scotland region over the 3 months to 23 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow 0 1 £18,000 +4.34%
West Dunbartonshire - 1 £20,500 -
Aberdeen - 1 £24,500 -
Edinburgh - 1 £19,500 -
1st Line Support
UK

1st Line Support Skill Set
Top 29 Related IT Skills in Scotland

For the 6 months to 23 August 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 1st Line Support in the job title.

1 9 (75.00%) Windows
2 7 (58.33%) SLA
2 7 (58.33%) Active Directory
2 7 (58.33%) Windows 7
3 6 (50.00%) Windows 8
3 6 (50.00%) Windows Server 2012
3 6 (50.00%) Mac OS X
3 6 (50.00%) Apple
3 6 (50.00%) VMware
3 6 (50.00%) VMware Infrastructure
3 6 (50.00%) Windows Server 2008
3 6 (50.00%) DNS
4 2 (16.67%) Service Management
5 1 (8.33%) Data Centre
5 1 (8.33%) API Integration
5 1 (8.33%) Windows 10
5 1 (8.33%) Continuous Improvement
5 1 (8.33%) MS PowerPoint
5 1 (8.33%) Degree
5 1 (8.33%) IBM Mainframe
5 1 (8.33%) SC Cleared
5 1 (8.33%) Security Cleared
5 1 (8.33%) AS400
5 1 (8.33%) Finance
5 1 (8.33%) IBM
5 1 (8.33%) SharePoint
5 1 (8.33%) SQL
5 1 (8.33%) Unix
5 1 (8.33%) Mainframe

1st Line Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) SharePoint
Applications
1 1 (8.33%) MS PowerPoint
Communications & Networking
1 6 (50.00%) DNS
General
1 1 (8.33%) Finance
Miscellaneous
1 1 (8.33%) AS400
1 1 (8.33%) Data Centre
1 1 (8.33%) IBM Mainframe
1 1 (8.33%) Mainframe
Operating Systems
1 9 (75.00%) Windows
2 7 (58.33%) Windows 7
3 6 (50.00%) Mac OS X
3 6 (50.00%) Windows 8
3 6 (50.00%) Windows Server 2008
3 6 (50.00%) Windows Server 2012
4 1 (8.33%) Unix
4 1 (8.33%) Windows 10
Processes & Methodologies
1 2 (16.67%) Service Management
2 1 (8.33%) API Integration
2 1 (8.33%) Continuous Improvement
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 1 (8.33%) Degree
1 1 (8.33%) SC Cleared
1 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 7 (58.33%) SLA
System Software
1 7 (58.33%) Active Directory
2 6 (50.00%) VMware Infrastructure
Vendors
1 6 (50.00%) Apple
1 6 (50.00%) VMware
2 1 (8.33%) IBM