The statistics below represent IT jobs advertised across the Scotland region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
First Line Support
UK / Scotland
Rank 133 160 159
Rank change year-on-year
+27 -1
Permanent jobs requiring a 1st Line Support 3 3 3
As % of all permanent IT jobs located in Scotland 0.13% 0.10% 0.096%
As % of the Job Titles category 0.14% 0.11% 0.10%
Number of salaries quoted 2 1 2
Median salary £21,000 £16,500 £17,500
Median salary % change year-on-year
+27.27% -5.71%
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2208 2808 3000
As % of all permanent IT jobs located in Scotland 96.08% 95.74% 95.57%
Number of salaries quoted 1437 1821 1909
Median salary £42,500 £43,750 £42,500
Median salary % change year-on-year
-2.85% +2.94%
90% offered a salary of more than £28,000 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Scotland

1st Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Scotland region.

1st Line Support Salary Trend in Scotland

1st Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Scotland region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 3 £21,000 - 1
1st Line Support
UK

1st Line Support Skill Set
Top 21 Related IT Skills in Scotland

For the 6 months to 21 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 1st Line Support in the job title.

1 4 (40.00%) Microsoft
2 3 (30.00%) Degree
2 3 (30.00%) SLA
3 2 (20.00%) Practice Management
3 2 (20.00%) CRM
3 2 (20.00%) Service Management
3 2 (20.00%) ITSM
4 1 (10.00%) Management Information System
4 1 (10.00%) Change Management
4 1 (10.00%) LAN
4 1 (10.00%) WAN
4 1 (10.00%) Active Directory
4 1 (10.00%) SQL
4 1 (10.00%) Oracle
4 1 (10.00%) MS Office
4 1 (10.00%) ITIL
4 1 (10.00%) Windows
4 1 (10.00%) Oracle Database
4 1 (10.00%) Multi-Factor Authentication
4 1 (10.00%) SC Cleared
4 1 (10.00%) Security Cleared

1st Line Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) MS Office
Communications & Networking
1 1 (10.00%) LAN
1 1 (10.00%) WAN
Database & Business Intelligence
1 1 (10.00%) Oracle Database
Miscellaneous
1 1 (10.00%) Management Information System
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 2 (20.00%) CRM
1 2 (20.00%) ITSM
1 2 (20.00%) Practice Management
1 2 (20.00%) Service Management
2 1 (10.00%) Change Management
2 1 (10.00%) ITIL
2 1 (10.00%) Multi-Factor Authentication
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 3 (30.00%) Degree
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 1 (10.00%) Active Directory
Vendors
1 4 (40.00%) Microsoft
2 1 (10.00%) Oracle
Edinburgh
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £22000.00 per annum
Posted: 18 days ago