The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Sheffield region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 59 55 65
Rank change year-on-year
-4 +10
Permanent jobs requiring a Service Desk Analyst 12 4 3
As % of all permanent IT jobs located in Sheffield 1.61% 0.80% 0.48%
As % of the Job Titles category 1.67% 0.84% 0.49%
Number of salaries quoted 10 4 3
Average salary £20,500 £20,500 £17,000
Average salary % change year-on-year
- +20.58%
UK excluding London average salary £21,000 £21,000 £22,000
% change year-on-year
- -4.54%
Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
718 475 607
As % of all permanent IT jobs located in Sheffield 96.51% 95.38% 97.75%
Number of salaries quoted 606 400 549
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £22,500
10% offered a salary of more than £47,500 £52,500 £57,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Analyst
South Yorkshire

Service Desk Analyst
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Sheffield

Service Desk Analyst
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Sheffield region.

Service Desk Analyst Salary Trend in Sheffield

Service Desk Analyst
Top 30 Related IT Skills in Sheffield

For the 6 months to 18 April 2014, IT jobs across the Sheffield region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 13 (81.25%) ITIL
2 12 (75.00%) Microsoft
3 11 (68.75%) Windows
4 7 (43.75%) Windows XP
5 6 (37.50%) Windows 7
6 5 (31.25%) Service Management
6 5 (31.25%) Active Directory
7 4 (25.00%) HP
7 4 (25.00%) Microsoft Certification
7 4 (25.00%) Windows Server 2003
7 4 (25.00%) Finance
7 4 (25.00%) Validation
7 4 (25.00%) Problem Management
7 4 (25.00%) Windows Server 2008
7 4 (25.00%) MS Office
8 3 (18.75%) Social Media
8 3 (18.75%) WFM
8 3 (18.75%) Service Delivery
8 3 (18.75%) ISEB
8 3 (18.75%) MCP
9 2 (12.50%) MS Excel
9 2 (12.50%) Change Management
9 2 (12.50%) French Language
10 1 (6.25%) QA
10 1 (6.25%) Incident Management
10 1 (6.25%) Management Information System
10 1 (6.25%) Risk Management
10 1 (6.25%) E-Learning
10 1 (6.25%) Data Analysis
10 1 (6.25%) MS Exchange

Service Desk Analyst
Top Related IT Skills in Sheffield by Category

For the 6 months to 18 April 2014, IT jobs across the Sheffield region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) MS Exchange
Applications
1 4 (25.00%) MS Office
2 2 (12.50%) MS Excel
3 1 (6.25%) Acrobat
General
1 4 (25.00%) Finance
2 2 (12.50%) French Language
Miscellaneous
1 3 (18.75%) Social Media
2 1 (6.25%) Management Information System
2 1 (6.25%) E-Learning
2 1 (6.25%) Blackberry
Operating Systems
1 11 (68.75%) Windows
2 7 (43.75%) Windows XP
3 6 (37.50%) Windows 7
4 4 (25.00%) Windows Server 2003
4 4 (25.00%) Windows Server 2008
5 1 (6.25%) Windows 8
Processes & Methodologies
1 13 (81.25%) ITIL
2 5 (31.25%) Service Management
3 4 (25.00%) Validation
3 4 (25.00%) Problem Management
4 3 (18.75%) WFM
4 3 (18.75%) Service Delivery
5 2 (12.50%) Change Management
6 1 (6.25%) Incident Management
6 1 (6.25%) Risk Management
6 1 (6.25%) Data Analysis
Qualifications
1 4 (25.00%) Microsoft Certification
2 3 (18.75%) ISEB
2 3 (18.75%) MCP
Quality Assurance & Compliance
1 1 (6.25%) QA
System Software
1 5 (31.25%) Active Directory
Vendors
1 12 (75.00%) Microsoft
2 4 (25.00%) HP
3 1 (6.25%) Adobe
3 1 (6.25%) Remedy
3 1 (6.25%) ServiceNow