The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 74 56 63
Rank change year-on-year
-18 +7
Permanent jobs requiring a Service Desk Analyst 8 6 12
As % of all permanent IT jobs located in Sheffield 1.01% 1.22% 1.70%
As % of the Job Titles category 1.05% 1.26% 1.78%
Number of salaries quoted 5 4 12
Average salary £19,500 £16,500 £16,000
Average salary % change year-on-year
+18.18% +3.12%
UK excluding London average salary £21,500 £21,000 £21,000
% change year-on-year
+2.38% -
Service Desk Analyst
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
761 478 676
As % of all permanent IT jobs located in Sheffield 96.33% 97.55% 96.02%
Number of salaries quoted 667 394 606
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Sheffield

Service Desk Analyst
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Sheffield region.

Service Desk Analyst Salary Trend in Sheffield

Service Desk Analyst
Top 30 Related IT Skills in Sheffield

For the 6 months to 26 November 2014, IT jobs across the Sheffield region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (64.71%) SLA
1 11 (64.71%) Microsoft
2 10 (58.82%) MS Office
2 10 (58.82%) Windows
3 9 (52.94%) MS Excel
3 9 (52.94%) Active Directory
4 8 (47.06%) Citrix
5 6 (35.29%) Blackberry
6 5 (29.41%) ITIL
6 5 (29.41%) Windows XP
6 5 (29.41%) Legal
6 5 (29.41%) SCOM
6 5 (29.41%) Root Cause Analysis
7 4 (23.53%) Windows Server 2008
7 4 (23.53%) Windows 7
7 4 (23.53%) Windows Server 2003
7 4 (23.53%) Remedy
8 3 (17.65%) ITIL Foundation Certificate
8 3 (17.65%) Video Conferencing
9 2 (11.76%) VMware Infrastructure
9 2 (11.76%) Windows Vista
9 2 (11.76%) Problem Management
9 2 (11.76%) Validation
9 2 (11.76%) VMware
9 2 (11.76%) Finance
9 2 (11.76%) Law
9 2 (11.76%) Analytical Skills
9 2 (11.76%) Windows Server 2012
9 2 (11.76%) Apple
9 2 (11.76%) Acrobat

Service Desk Analyst
Top Related IT Skills in Sheffield by Category

For the 6 months to 26 November 2014, IT jobs across the Sheffield region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) MS Exchange
1 2 (11.76%) Blackberry Enterprise Server
Applications
1 10 (58.82%) MS Office
2 9 (52.94%) MS Excel
3 2 (11.76%) Acrobat
4 1 (5.88%) MS PowerPoint
Business Applications
1 1 (5.88%) assyst
Communications & Networking
1 2 (11.76%) LAN
1 2 (11.76%) WAN
1 2 (11.76%) TCP/IP
1 2 (11.76%) DNS
1 2 (11.76%) Firewall
General
1 5 (29.41%) Legal
2 2 (11.76%) Finance
2 2 (11.76%) Law
Miscellaneous
1 6 (35.29%) Blackberry
2 3 (17.65%) Video Conferencing
3 2 (11.76%) Analytical Skills
4 1 (5.88%) Management Information System
Operating Systems
1 10 (58.82%) Windows
2 5 (29.41%) Windows XP
3 4 (23.53%) Windows Server 2003
3 4 (23.53%) Windows Server 2008
3 4 (23.53%) Windows 7
4 2 (11.76%) Windows Server 2012
4 2 (11.76%) Windows Vista
5 1 (5.88%) Windows 8
Processes & Methodologies
1 5 (29.41%) ITIL
1 5 (29.41%) Root Cause Analysis
2 2 (11.76%) Validation
2 2 (11.76%) Problem Management
2 2 (11.76%) Service Management
3 1 (5.88%) Process Management
3 1 (5.88%) Change Management
3 1 (5.88%) ITSM
3 1 (5.88%) Practice Management
3 1 (5.88%) Configuration Management
Qualifications
1 3 (17.65%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (64.71%) SLA
System Software
1 9 (52.94%) Active Directory
2 2 (11.76%) VMware Infrastructure
Systems Management
1 5 (29.41%) SCOM
Vendors
1 11 (64.71%) Microsoft
2 8 (47.06%) Citrix
3 4 (23.53%) Remedy
4 2 (11.76%) VMware
4 2 (11.76%) Cisco
4 2 (11.76%) Apple
4 2 (11.76%) Adobe
4 2 (11.76%) HP
5 1 (5.88%) ServiceNow
Sheffield
Hays IT - Uk Posting account
Salary: £17000.00 - £18000.00 per annum
Posted: 19 days ago