The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Sheffield region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 61 54 54
Rank change year-on-year
-7 0
Permanent jobs requiring a Service Desk Analyst 10 5 6
As % of all permanent IT jobs located in Sheffield 1.52% 0.88% 1.04%
As % of the Job Titles category 1.60% 0.90% 1.08%
Number of salaries quoted 9 5 6
Average salary £21,500 £20,500 £18,000
Average salary % change year-on-year
+4.87% +13.88%
90% offered a salary of more than £19,000 £19,450 £16,000
10% offered a salary of more than £23,000 £20,500 £21,000
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
626 553 556
As % of all permanent IT jobs located in Sheffield 94.99% 97.02% 96.53%
Number of salaries quoted 549 489 472
Average salary £35,000 £35,000 £34,250
Average salary % change year-on-year
- +2.18%
90% offered a salary of more than £24,000 £22,500 £24,500
10% offered a salary of more than £50,000 £45,450 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
South Yorkshire

Service Desk Analyst
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Sheffield

Service Desk Analyst
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Sheffield region.

Service Desk Analyst Salary Trend in Sheffield

Service Desk Analyst
Top 30 Related IT Skills in Sheffield

For the 6 months to 28 July 2014, IT jobs across the Sheffield region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 16 (72.73%) ITIL
2 14 (63.64%) Windows
2 14 (63.64%) Microsoft
3 12 (54.55%) Windows 7
4 11 (50.00%) Active Directory
5 10 (45.45%) ITIL Foundation Certificate
6 9 (40.91%) Windows Server 2008
6 9 (40.91%) Problem Management
6 9 (40.91%) HP
6 9 (40.91%) Windows XP
6 9 (40.91%) Windows Server 2003
6 9 (40.91%) Finance
6 9 (40.91%) Validation
7 5 (22.73%) Service Management
7 5 (22.73%) WFM
8 4 (18.18%) French Language
8 4 (18.18%) MS Office
8 4 (18.18%) ISTQB Foundation Certification
8 4 (18.18%) Service Delivery
8 4 (18.18%) ISEB
8 4 (18.18%) Citrix
8 4 (18.18%) SLA
9 3 (13.64%) Legal
9 3 (13.64%) Change Management
9 3 (13.64%) SCOM
9 3 (13.64%) Video Conferencing
9 3 (13.64%) Social Media
9 3 (13.64%) Root Cause Analysis
10 2 (9.09%) Windows 8
10 2 (9.09%) ServiceNow

Service Desk Analyst
Top Related IT Skills in Sheffield by Category

For the 6 months to 28 July 2014, IT jobs across the Sheffield region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 4 (18.18%) MS Office
2 2 (9.09%) MS Excel
General
1 9 (40.91%) Finance
2 4 (18.18%) French Language
3 3 (13.64%) Legal
Miscellaneous
1 3 (13.64%) Video Conferencing
1 3 (13.64%) Social Media
2 1 (4.55%) Blackberry
2 1 (4.55%) E-Learning
2 1 (4.55%) Management Information System
Operating Systems
1 14 (63.64%) Windows
2 12 (54.55%) Windows 7
3 9 (40.91%) Windows Server 2008
3 9 (40.91%) Windows XP
3 9 (40.91%) Windows Server 2003
4 2 (9.09%) Windows 8
Processes & Methodologies
1 16 (72.73%) ITIL
2 9 (40.91%) Problem Management
2 9 (40.91%) Validation
3 5 (22.73%) Service Management
3 5 (22.73%) WFM
4 4 (18.18%) Service Delivery
5 3 (13.64%) Change Management
5 3 (13.64%) Root Cause Analysis
6 1 (4.55%) Data Analysis
6 1 (4.55%) Incident Management
6 1 (4.55%) Risk Management
6 1 (4.55%) Practice Management
Qualifications
1 10 (45.45%) ITIL Foundation Certificate
2 4 (18.18%) ISTQB Foundation Certification
2 4 (18.18%) ISEB
3 2 (9.09%) Microsoft Certification
3 2 (9.09%) MCP
Quality Assurance & Compliance
1 4 (18.18%) SLA
2 1 (4.55%) QA
System Software
1 11 (50.00%) Active Directory
Systems Management
1 3 (13.64%) SCOM
Vendors
1 14 (63.64%) Microsoft
2 9 (40.91%) HP
3 4 (18.18%) Citrix
4 2 (9.09%) ServiceNow
4 2 (9.09%) Remedy
5 1 (4.55%) Apple