The table below looks at the statistics for Service Management skills in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 74 55 64
Rank change year-on-year
-19 +9
Permanent jobs citing Service Management 19 18 22
As % of all permanent IT jobs located in South Yorkshire 1.99% 2.31% 2.28%
As % of the Processes & Methodologies category 2.33% 2.67% 2.86%
Number of salaries quoted 14 8 13
Average salary £25,000 £39,000 £37,000
Average salary % change year-on-year
-35.89% +5.40%
90% offered a salary of more than £21,293 £27,000 £17,500
10% offered a salary of more than £60,000 £50,750 £42,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Yorkshire region.

Processes & Methodologies Category
South Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
814 673 768
As % of all permanent IT jobs located in South Yorkshire 85.24% 86.28% 79.59%
Number of salaries quoted 703 516 668
Average salary £35,000 £36,500 £35,000
Average salary % change year-on-year
-4.10% +4.28%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Yorkshire

Service Management
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Yorkshire region.

Service Management Salary Trend in South Yorkshire

Service Management
Salary Histogram in South Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the South Yorkshire region over the 3 months to 19 December 2014.

Service Management Salary Histogram in South Yorkshire

Service Management
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -14 15 £25,000 -34.21% 1
Doncaster -4 4 £20,776 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 19 December 2014, IT jobs across the South Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (68.57%) ITIL
2 13 (37.14%) Microsoft
3 12 (34.29%) Change Management
4 10 (28.57%) Windows
5 9 (25.71%) Service Delivery
6 8 (22.86%) PRINCE2
6 8 (22.86%) ITIL Foundation Certificate
7 7 (20.00%) SharePoint
7 7 (20.00%) Finance
7 7 (20.00%) MS Excel
7 7 (20.00%) Problem Management
8 6 (17.14%) Incident Management
8 6 (17.14%) Continuous Improvement
8 6 (17.14%) ITSM
8 6 (17.14%) Legal
8 6 (17.14%) Retail
9 5 (14.29%) Office 365
9 5 (14.29%) Manufacturing
9 5 (14.29%) SLA
9 5 (14.29%) Project Management
9 5 (14.29%) MS Office
9 5 (14.29%) Microsoft Certification
10 4 (11.43%) ITIL Certification
10 4 (11.43%) TCP/IP
10 4 (11.43%) Configuration Management
11 3 (8.57%) Data Mining
11 3 (8.57%) CRM
11 3 (8.57%) ERP
11 3 (8.57%) PRINCE
11 3 (8.57%) VMware

Service Management
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the South Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.00%) SharePoint
2 3 (8.57%) Lync
3 2 (5.71%) SharePoint 2013
3 2 (5.71%) CMS
3 2 (5.71%) SharePoint 2010
4 1 (2.86%) MS Exchange
Applications
1 7 (20.00%) MS Excel
2 5 (14.29%) MS Office
3 2 (5.71%) Photoshop
3 2 (5.71%) Fireworks
4 1 (2.86%) MS PowerPoint
Business Applications
1 3 (8.57%) Dynamics CRM
1 3 (8.57%) Dynamics AX
2 1 (2.86%) assyst
Cloud Services
1 5 (14.29%) Office 365
Communications & Networking
1 4 (11.43%) TCP/IP
2 2 (5.71%) Intranet
3 1 (2.86%) MPLS
3 1 (2.86%) Firewall
3 1 (2.86%) Wireless
3 1 (2.86%) IPsec
3 1 (2.86%) Unified Communications
3 1 (2.86%) VPN
3 1 (2.86%) SAN
Database & Business Intelligence
1 3 (8.57%) Data Mining
2 1 (2.86%) MySQL
2 1 (2.86%) SQL Server
Development Applications
1 2 (5.71%) Dreamweaver
General
1 7 (20.00%) Finance
2 6 (17.14%) Legal
2 6 (17.14%) Retail
3 5 (14.29%) Manufacturing
4 3 (8.57%) Telecoms
5 2 (5.71%) Electronics
5 2 (5.71%) Publishing
5 2 (5.71%) Military
6 1 (2.86%) Local Government
Job Titles
1 14 (40.00%) Analyst
2 6 (17.14%) Service Analyst
3 5 (14.29%) Change Analyst
4 4 (11.43%) Service Management Analyst
4 4 (11.43%) Service Manager
5 3 (8.57%) Technical Analyst
5 3 (8.57%) Services Delivery Manager
5 3 (8.57%) Consultant
5 3 (8.57%) Project Manager
5 3 (8.57%) Change Management Analyst
5 3 (8.57%) Problem Manager
5 3 (8.57%) Delivery Manager
5 3 (8.57%) Dynamics AX Consultant
5 3 (8.57%) Microsoft Consultant
6 2 (5.71%) ICT Technician
6 2 (5.71%) Incident Analyst
6 2 (5.71%) PRINCE2 Project Manager
6 2 (5.71%) Support Engineer
6 2 (5.71%) Delivery Project Manager
6 2 (5.71%) Architect
Libraries, Frameworks & Software Standards
1 2 (5.71%) HTML
1 2 (5.71%) CSS
1 2 (5.71%) HTML5
1 2 (5.71%) CSS3
2 1 (2.86%) XMPP
Miscellaneous
1 2 (5.71%) PDA
1 2 (5.71%) Social Media
1 2 (5.71%) iPad
1 2 (5.71%) Analytical Skills
1 2 (5.71%) Client/Server
2 1 (2.86%) Blackberry
2 1 (2.86%) Management Information System
Operating Systems
1 10 (28.57%) Windows
2 2 (5.71%) Windows 7
Processes & Methodologies
1 24 (68.57%) ITIL
2 12 (34.29%) Change Management
3 9 (25.71%) Service Delivery
4 8 (22.86%) PRINCE2
5 7 (20.00%) Problem Management
6 6 (17.14%) Incident Management
6 6 (17.14%) Continuous Improvement
6 6 (17.14%) ITSM
7 5 (14.29%) Project Management
8 4 (11.43%) Configuration Management
9 3 (8.57%) CRM
9 3 (8.57%) ERP
9 3 (8.57%) PRINCE
9 3 (8.57%) Validation
9 3 (8.57%) GAP Analysis
9 3 (8.57%) Stakeholder Management
9 3 (8.57%) Customer Engagement
10 2 (5.71%) Knowledge Management
10 2 (5.71%) Performance Improvement
10 2 (5.71%) Web Development
Programming Languages
1 1 (2.86%) SQL
1 1 (2.86%) VBA
Qualifications
1 8 (22.86%) ITIL Foundation Certificate
2 5 (14.29%) Microsoft Certification
3 4 (11.43%) ITIL Certification
4 3 (8.57%) ACCA
4 3 (8.57%) CIPFA
4 3 (8.57%) CIMA
4 3 (8.57%) ICAEW
5 2 (5.71%) Degree
5 2 (5.71%) SC Cleared
5 2 (5.71%) Security Cleared
6 1 (2.86%) PMP
6 1 (2.86%) PMI Certification
6 1 (2.86%) PRINCE2 Certification
6 1 (2.86%) ISTQB Foundation Certification
6 1 (2.86%) ISEB
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 2 (5.71%) QA
System Software
1 3 (8.57%) Active Directory
2 1 (2.86%) Xen
2 1 (2.86%) VMware Infrastructure
2 1 (2.86%) Hyper-V
2 1 (2.86%) vSphere
2 1 (2.86%) VMware ESXi
Vendors
1 13 (37.14%) Microsoft
2 3 (8.57%) Citrix
2 3 (8.57%) VMware
3 2 (5.71%) Cisco
3 2 (5.71%) CA
3 2 (5.71%) NetApp
3 2 (5.71%) Adobe
3 2 (5.71%) HP
4 1 (2.86%) EMC
4 1 (2.86%) Remedy
4 1 (2.86%) IBM
4 1 (2.86%) Oracle