The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 63 45 63
Rank change year-on-year
-18 +18
Permanent jobs requiring a 1st Line Support 12 16 5
As % of all permanent IT jobs located in Somerset 1.53% 2.93% 0.80%
As % of the Job Titles category 1.64% 3.04% 0.82%
Number of salaries quoted 11 16 5
Average salary £16,500 £19,500 £20,000
Average salary % change year-on-year
-15.38% -2.50%
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
730 527 611
As % of all permanent IT jobs located in Somerset 93.35% 96.34% 97.92%
Number of salaries quoted 615 457 583
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £23,000 £20,500 £22,500
10% offered a salary of more than £55,000 £50,000 £48,750
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Somerset

1st Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Somerset region.

1st Line Support Salary Trend in Somerset

1st Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Somerset region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -21 12 £16,500 -15.38% 1
1st Line Support
South West

1st Line Support
Top 19 Related IT Skills in Somerset

For the 6 months to 19 September 2014, IT jobs across the Somerset region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 17 (80.95%) Analytical Skills
2 14 (66.67%) ITIL
3 12 (57.14%) ITIL Certification
4 4 (19.05%) Publishing
5 2 (9.52%) Computer Science
5 2 (9.52%) C#
5 2 (9.52%) JavaScript
5 2 (9.52%) SQL
5 2 (9.52%) .NET
5 2 (9.52%) IIS
6 1 (4.76%) MCSE
6 1 (4.76%) SLA
6 1 (4.76%) Microsoft
6 1 (4.76%) Microsoft Certification
6 1 (4.76%) Finance
6 1 (4.76%) MCP
6 1 (4.76%) Time Management
6 1 (4.76%) Incident Management
6 1 (4.76%) Network Monitoring

1st Line Support
Top Related IT Skills in Somerset by Category

For the 6 months to 19 September 2014, IT jobs across the Somerset region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) IIS
General
1 4 (19.05%) Publishing
2 1 (4.76%) Finance
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
Miscellaneous
1 17 (80.95%) Analytical Skills
2 2 (9.52%) Computer Science
Processes & Methodologies
1 14 (66.67%) ITIL
2 1 (4.76%) Incident Management
2 1 (4.76%) Time Management
2 1 (4.76%) Network Monitoring
Programming Languages
1 2 (9.52%) C#
1 2 (9.52%) JavaScript
1 2 (9.52%) SQL
Qualifications
1 12 (57.14%) ITIL Certification
2 1 (4.76%) MCP
2 1 (4.76%) MCSE
2 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.76%) SLA
Vendors
1 1 (4.76%) Microsoft
Yeovil, Somerset
networx
Salary: £23,973 per annum
Posted: 21 hours ago
Bath
Computer Futures
Salary: £28000 - £30000 per annum + competitive
Posted: Yesterday