The table below looks at the statistics for CRM skills in IT jobs advertised for the Somerset region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 66 51 74
Rank change year-on-year
-15 +23
Permanent jobs citing CRM 10 18 17
As % of all permanent IT jobs located in Somerset 1.54% 2.89% 2.06%
As % of the Processes & Methodologies category 1.78% 3.78% 2.41%
Number of salaries quoted 5 18 13
Median salary £42,500 £37,750 £50,000
Median salary % change year-on-year
+12.58% -24.50%
UK excluding London median salary £42,500 £42,500 £44,600
% change year-on-year
- -4.70%
CRM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
562 476 704
As % of all permanent IT jobs located in Somerset 86.33% 76.53% 85.23%
Number of salaries quoted 492 424 608
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £32,500 £26,500 £28,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Somerset

The demand trend of job ads across the Somerset region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Somerset

CRM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Somerset region.

CRM Salary Trend in Somerset

CRM
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing CRM across the Somerset region over the 3 months to 29 June 2016.

CRM Salary Histogram in Somerset

CRM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Somerset region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Street -5 5 - -
Bath -9 5 £42,500 -19.04% 1
CRM
South West

CRM
Top 30 Related IT Skills in Somerset

For the 6 months to 29 June 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region with a requirement for CRM.

1 19 (65.52%) Microsoft
2 18 (62.07%) Dynamics CRM
3 16 (55.17%) Finance
4 12 (41.38%) SLA
4 12 (41.38%) Time Management
5 11 (37.93%) User Acceptance Testing
5 11 (37.93%) Marketing
5 11 (37.93%) SQL Server
5 11 (37.93%) BizTalk Server
6 10 (34.48%) Salesforce.com
6 10 (34.48%) Reuters
6 10 (34.48%) Bloomberg
6 10 (34.48%) Remedy
6 10 (34.48%) Change Management
6 10 (34.48%) Management Information System
6 10 (34.48%) SQL
6 10 (34.48%) ITIL
6 10 (34.48%) SAP
6 10 (34.48%) Wealth Management
6 10 (34.48%) Banking
6 10 (34.48%) Data Analysis
6 10 (34.48%) Credit Risk
6 10 (34.48%) SQL Server 2008
6 10 (34.48%) SWIFT
6 10 (34.48%) SQL Server 2012
6 10 (34.48%) Analytical Skills
7 8 (27.59%) Agile Software Development
7 8 (27.59%) Business Intelligence
7 8 (27.59%) MS Office
8 7 (24.14%) Windows

CRM
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (37.93%) BizTalk Server
2 5 (17.24%) WebSphere
3 1 (3.45%) IIS
Applications
1 8 (27.59%) MS Office
2 4 (13.79%) MS Excel
3 1 (3.45%) Photoshop
Business Applications
1 18 (62.07%) Dynamics CRM
2 5 (17.24%) Salesforce.com CRM
3 3 (10.34%) SAP Oil and Gas
4 2 (6.90%) Unit4 Business World
5 1 (3.45%) Dynamics AX
Cloud Services
1 5 (17.24%) Amazon AWS
2 3 (10.34%) SaaS
Database & Business Intelligence
1 11 (37.93%) SQL Server
2 10 (34.48%) SQL Server 2008
2 10 (34.48%) SQL Server 2012
3 5 (17.24%) BusinessObjects
3 5 (17.24%) Crystal Reports
4 2 (6.90%) MySQL
4 2 (6.90%) Relational Database
5 1 (3.45%) QlikView
5 1 (3.45%) SQL Server 2014
Development Applications
1 2 (6.90%) Visual Studio
General
1 16 (55.17%) Finance
2 11 (37.93%) Marketing
3 10 (34.48%) Banking
4 3 (10.34%) Electronics
4 3 (10.34%) Manufacturing
4 3 (10.34%) Telecoms
5 2 (6.90%) Billing
6 1 (3.45%) Back Office
6 1 (3.45%) German Language
Job Titles
1 12 (41.38%) Applications Support
2 10 (34.48%) Analyst
2 10 (34.48%) Applications Support Analyst
2 10 (34.48%) Banking Analyst
2 10 (34.48%) Senior Analyst
2 10 (34.48%) Senior Applications Support
2 10 (34.48%) Senior Applications Support Analyst
2 10 (34.48%) Senior Support Analyst
2 10 (34.48%) Support Analyst
3 5 (17.24%) Developer
4 3 (10.34%) Project Manager
5 2 (6.90%) .NET Developer
5 2 (6.90%) Account Manager
5 2 (6.90%) Applications Support Engineer
5 2 (6.90%) Development Team Leader
5 2 (6.90%) IT Manager
5 2 (6.90%) IT Project Manager
5 2 (6.90%) Senior Manager
5 2 (6.90%) Support Engineer
5 2 (6.90%) Team Leader
Libraries, Frameworks & Software Standards
1 7 (24.14%) Web Services
2 4 (13.79%) .NET
3 1 (3.45%) ASP.NET
3 1 (3.45%) ASP.NET MVC
3 1 (3.45%) LAMP
3 1 (3.45%) LINQ
Miscellaneous
1 10 (34.48%) Analytical Skills
1 10 (34.48%) Credit Risk
1 10 (34.48%) Management Information System
1 10 (34.48%) SWIFT
2 2 (6.90%) Visualisation
3 1 (3.45%) Data Centre
Operating Systems
1 7 (24.14%) Windows
2 6 (20.69%) Windows Server
3 1 (3.45%) Linux
Processes & Methodologies
1 12 (41.38%) Time Management
2 11 (37.93%) User Acceptance Testing
3 10 (34.48%) Change Management
3 10 (34.48%) Data Analysis
3 10 (34.48%) ITIL
3 10 (34.48%) Wealth Management
4 8 (27.59%) Agile Software Development
4 8 (27.59%) Business Intelligence
5 7 (24.14%) ETL
6 5 (17.24%) Problem Management
7 4 (13.79%) Analytics
7 4 (13.79%) Direct Marketing
7 4 (13.79%) Waterfall
8 3 (10.34%) Data Management
8 3 (10.34%) Digital Marketing
8 3 (10.34%) ERP
8 3 (10.34%) Programme Management
9 2 (6.90%) Project Management
9 2 (6.90%) Scrum
9 2 (6.90%) Service Delivery
Programming Languages
1 10 (34.48%) SQL
2 5 (17.24%) PowerShell
3 3 (10.34%) C#
4 2 (6.90%) VB
5 1 (3.45%) PHP
Qualifications
1 1 (3.45%) Degree
1 1 (3.45%) MCSD
1 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 12 (41.38%) SLA
Vendors
1 19 (65.52%) Microsoft
2 10 (34.48%) Bloomberg
2 10 (34.48%) Remedy
2 10 (34.48%) Reuters
2 10 (34.48%) Salesforce.com
2 10 (34.48%) SAP
3 5 (17.24%) IBM
3 5 (17.24%) Informatica
4 1 (3.45%) Google