The table below looks at the statistics for CRM skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 52 66 58
Rank change year-on-year
+14 -8
Permanent jobs citing CRM 17 15 4
As % of all permanent IT jobs located in Somerset 2.84% 1.81% 0.67%
As % of the Processes & Methodologies category 3.76% 2.20% 0.89%
Number of salaries quoted 17 11 4
Average salary £38,000 £50,000 £40,000
Average salary % change year-on-year
-24.00% +25.00%
90% offered a salary of more than £28,000 £50,000 £34,750
10% offered a salary of more than £57,000 £50,000 £41,750
UK excluding London average salary £42,500 £45,000 £40,000
% change year-on-year
-5.55% +12.50%
CRM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
452 681 450
As % of all permanent IT jobs located in Somerset 75.59% 82.15% 75.63%
Number of salaries quoted 404 583 402
Average salary £37,500 £41,000 £37,500
Average salary % change year-on-year
-8.53% +9.33%
90% offered a salary of more than £26,000 £28,500 £25,646
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

CRM
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Somerset

CRM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Somerset region.

CRM Salary Trend in Somerset

CRM
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing CRM across the Somerset region over the 3 months to 6 July 2015.

CRM Salary Histogram in Somerset

CRM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Somerset region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 7 £52,500 -
Yeovil -6 2 £37,500 -25.00%
Glastonbury - 2 £36,625 -
Clevedon - 1 £25,000 -
Street - 1 £38,000 -
CRM
South West

CRM
Top 30 Related IT Skills in Somerset

For the 6 months to 6 July 2015, IT jobs across the Somerset region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 16 (37.21%) ERP
1 16 (37.21%) Retail
2 14 (32.56%) SAP
3 12 (27.91%) SAP CRM
4 11 (25.58%) Requirements Analysis
4 11 (25.58%) Microsoft
5 10 (23.26%) SharePoint
5 10 (23.26%) SQL Server
5 10 (23.26%) Windows
6 9 (20.93%) ITIL
6 9 (20.93%) PRINCE2
7 8 (18.60%) Trapeze
7 8 (18.60%) Dynamics CRM
7 8 (18.60%) Agile Software Development
7 8 (18.60%) Mobile App
8 7 (16.28%) MS Excel
8 7 (16.28%) Windows Server 2003
9 6 (13.95%) ITIL Certification
9 6 (13.95%) MS Exchange
9 6 (13.95%) IIS
9 6 (13.95%) Migration
9 6 (13.95%) Windows Server 2008
9 6 (13.95%) Problem Management
9 6 (13.95%) Root Cause Analysis
10 5 (11.63%) JavaScript
11 4 (9.30%) C#
11 4 (9.30%) .NET
11 4 (9.30%) ASP.NET
11 4 (9.30%) Linux
11 4 (9.30%) Web Services

CRM
Top Related IT Skills in Somerset by Category

For the 6 months to 6 July 2015, IT jobs across the Somerset region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 10 (23.26%) SharePoint
2 6 (13.95%) MS Exchange
2 6 (13.95%) IIS
3 1 (2.33%) WorkSite
3 1 (2.33%) WordPress
3 1 (2.33%) Node.js
Applications
1 7 (16.28%) MS Excel
2 2 (4.65%) MS PowerPoint
3 1 (2.33%) MS Office
Business Applications
1 12 (27.91%) SAP CRM
2 8 (18.60%) Dynamics CRM
3 2 (4.65%) Agresso
Cloud Services
1 2 (4.65%) Microsoft Azure
1 2 (4.65%) SaaS
1 2 (4.65%) Office 365
Communications & Networking
1 2 (4.65%) VoIP
1 2 (4.65%) Unified Communications
2 1 (2.33%) ADSL
2 1 (2.33%) Broadband
2 1 (2.33%) VPN
2 1 (2.33%) Intranet
2 1 (2.33%) Extranet
2 1 (2.33%) 3G
Database & Business Intelligence
1 10 (23.26%) SQL Server
2 2 (4.65%) SQL Server 2005
2 2 (4.65%) SQL Server 2008
3 1 (2.33%) MySQL
Development Applications
1 2 (4.65%) Visual Studio
2 1 (2.33%) Git (software)
2 1 (2.33%) Grunt
General
1 16 (37.21%) Retail
2 2 (4.65%) Back Office
2 2 (4.65%) Finance
2 2 (4.65%) Arabic Language
3 1 (2.33%) French Language
3 1 (2.33%) German Language
3 1 (2.33%) Italian Language
3 1 (2.33%) Spanish Language
3 1 (2.33%) Mandarin Language
Job Titles
1 16 (37.21%) Analyst
2 14 (32.56%) Business Analyst
3 11 (25.58%) Senior Business Analyst
3 11 (25.58%) Senior Analyst
4 6 (13.95%) Software Project Manager
4 6 (13.95%) Support Specialist
4 6 (13.95%) Software Manager
4 6 (13.95%) Project Manager
5 5 (11.63%) Developer
5 5 (11.63%) Architect
6 4 (9.30%) Consultant
7 3 (6.98%) Solutions Architect
7 3 (6.98%) Infrastructure Architect
7 3 (6.98%) Infrastructure Consultant
7 3 (6.98%) Solutions Consultant
7 3 (6.98%) Infrastructure Solutions Architect
8 2 (4.65%) Account Director
8 2 (4.65%) Enterprise Account Manager
8 2 (4.65%) IT Architect
8 2 (4.65%) .NET Developer
Libraries, Frameworks & Software Standards
1 4 (9.30%) .NET
1 4 (9.30%) ASP.NET
1 4 (9.30%) Web Services
2 3 (6.98%) XML
2 3 (6.98%) CSS
2 3 (6.98%) HTML
3 2 (4.65%) jQuery
3 2 (4.65%) Google Maps API
3 2 (4.65%) ASP.NET MVC
3 2 (4.65%) HTML5
3 2 (4.65%) Bing Maps
3 2 (4.65%) LESS
3 2 (4.65%) SOAP
3 2 (4.65%) WSDL
4 1 (2.33%) Symfony
4 1 (2.33%) CodeIgniter
Miscellaneous
1 8 (18.60%) Mobile App
2 3 (6.98%) Data Centre
3 2 (4.65%) User Experience
4 1 (2.33%) Blackberry
4 1 (2.33%) Wiki
4 1 (2.33%) Social Media
Operating Systems
1 10 (23.26%) Windows
2 7 (16.28%) Windows Server 2003
3 6 (13.95%) Windows Server 2008
4 4 (9.30%) Linux
5 1 (2.33%) Windows XP
5 1 (2.33%) Windows 7
Processes & Methodologies
1 16 (37.21%) ERP
2 11 (25.58%) Requirements Analysis
3 9 (20.93%) ITIL
3 9 (20.93%) PRINCE2
4 8 (18.60%) Agile Software Development
5 6 (13.95%) Migration
5 6 (13.95%) Problem Management
5 6 (13.95%) Root Cause Analysis
6 4 (9.30%) Continuous Improvement
7 2 (4.65%) Process Improvement
7 2 (4.65%) UX Design
7 2 (4.65%) Waterfall
7 2 (4.65%) MODAF
7 2 (4.65%) People Management
7 2 (4.65%) Change Management
7 2 (4.65%) MVC
7 2 (4.65%) Business Intelligence
7 2 (4.65%) Zachman Framework
7 2 (4.65%) TOGAF
7 2 (4.65%) Business Development
Programming Languages
1 5 (11.63%) JavaScript
2 4 (9.30%) C#
3 2 (4.65%) C++
3 2 (4.65%) Java
3 2 (4.65%) VB
3 2 (4.65%) VB.NET
3 2 (4.65%) VC++
3 2 (4.65%) VB6
4 1 (2.33%) PHP
Qualifications
1 6 (13.95%) ITIL Certification
2 2 (4.65%) SC Cleared
2 2 (4.65%) Security Cleared
3 1 (2.33%) MOS
Quality Assurance & Compliance
1 3 (6.98%) SLA
System Software
1 2 (4.65%) Hyper-V
Vendors
1 14 (32.56%) SAP
2 11 (25.58%) Microsoft
3 8 (18.60%) Trapeze
4 2 (4.65%) Oracle
4 2 (4.65%) Dell
4 2 (4.65%) EMC
4 2 (4.65%) Salesforce.com
4 2 (4.65%) ESRI
4 2 (4.65%) VMware
4 2 (4.65%) Google