The table below looks at the statistics for CRM skills in IT jobs advertised for the Somerset region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 67 52 82
Rank change year-on-year
-15 +30
Permanent jobs citing CRM 9 20 1
As % of all permanent IT jobs located in Somerset 1.31% 3.26% 0.13%
As % of the Processes & Methodologies category 1.46% 4.01% 0.15%
Number of salaries quoted 5 19 1
Median salary £22,500 £45,000 £50,000
Median salary % change year-on-year
-50.00% -10.00%
UK excluding London median salary £42,500 £42,500 £42,500
CRM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
617 499 658
As % of all permanent IT jobs located in Somerset 89.68% 81.40% 84.58%
Number of salaries quoted 541 414 557
Median salary £40,000 £39,418 £42,500
Median salary % change year-on-year
+1.47% -7.25%
90% offered a salary of more than £29,500 £26,000 £27,500
10% offered a salary of more than £55,000 £57,500 £54,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend in Somerset

The demand trend of job ads across the Somerset region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Somerset

CRM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Somerset region.

CRM Salary Trend in Somerset

CRM
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing CRM across the Somerset region over the 3 months to 25 August 2016.

CRM Salary Histogram in Somerset

CRM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Somerset region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -6 5 £22,500 -35.71% 1
Street - 4 - -
CRM
South West

CRM
Top 30 Related IT Skills in Somerset

For the 6 months to 25 August 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region with a requirement for CRM.

1 13 (76.47%) Microsoft
2 10 (58.82%) Dynamics CRM
3 9 (52.94%) Finance
4 8 (47.06%) SQL Server
5 7 (41.18%) SQL
5 7 (41.18%) SAP
5 7 (41.18%) ITIL
5 7 (41.18%) SLA
5 7 (41.18%) Windows
5 7 (41.18%) BizTalk Server
5 7 (41.18%) Salesforce.com
5 7 (41.18%) Reuters
5 7 (41.18%) Bloomberg
5 7 (41.18%) Remedy
5 7 (41.18%) Change Management
5 7 (41.18%) Management Information System
5 7 (41.18%) Data Analysis
5 7 (41.18%) Banking
5 7 (41.18%) Wealth Management
5 7 (41.18%) Credit Risk
5 7 (41.18%) User Acceptance Testing
5 7 (41.18%) Time Management
5 7 (41.18%) SQL Server 2008
5 7 (41.18%) SWIFT
5 7 (41.18%) SQL Server 2012
5 7 (41.18%) Analytical Skills
6 6 (35.29%) Business Intelligence
6 6 (35.29%) Web Services
7 5 (29.41%) IBM
7 5 (29.41%) BusinessObjects

CRM
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (41.18%) BizTalk Server
2 5 (29.41%) WebSphere
3 3 (17.65%) IIS
Applications
1 5 (29.41%) MS Office
2 3 (17.65%) MS Excel
3 1 (5.88%) MS PowerPoint
Business Applications
1 10 (58.82%) Dynamics CRM
2 2 (11.76%) Payment Gateway
2 2 (11.76%) Salesforce.com CRM
3 1 (5.88%) SAP Oil and Gas
3 1 (5.88%) Unit4 Business World
Cloud Services
1 5 (29.41%) Amazon AWS
2 1 (5.88%) Office 365
2 1 (5.88%) SaaS
Database & Business Intelligence
1 8 (47.06%) SQL Server
2 7 (41.18%) SQL Server 2008
2 7 (41.18%) SQL Server 2012
3 5 (29.41%) BusinessObjects
3 5 (29.41%) Crystal Reports
4 2 (11.76%) MySQL
5 1 (5.88%) SQL Server 2014
Development Applications
1 2 (11.76%) Visual Studio
General
1 9 (52.94%) Finance
2 7 (41.18%) Banking
3 2 (11.76%) Marketing
4 1 (5.88%) Back Office
4 1 (5.88%) Electronics
4 1 (5.88%) Manufacturing
4 1 (5.88%) Telecoms
Job Titles
1 9 (52.94%) Applications Support
2 7 (41.18%) Analyst
2 7 (41.18%) Applications Support Analyst
2 7 (41.18%) Banking Analyst
2 7 (41.18%) Senior Analyst
2 7 (41.18%) Senior Applications Support
2 7 (41.18%) Senior Applications Support Analyst
2 7 (41.18%) Senior Support Analyst
2 7 (41.18%) Support Analyst
3 3 (17.65%) Developer
4 2 (11.76%) .NET Developer
4 2 (11.76%) 2nd Line Support
4 2 (11.76%) 2nd Line Technical Support
4 2 (11.76%) Development Team Leader
4 2 (11.76%) Team Leader
4 2 (11.76%) Technical Customer Support
4 2 (11.76%) Technical Support
5 1 (5.88%) ASP.NET MVC Developer
5 1 (5.88%) C# .NET Developer
5 1 (5.88%) IT Technician
Libraries, Frameworks & Software Standards
1 6 (35.29%) Web Services
2 4 (23.53%) .NET
3 1 (5.88%) ASP.NET
3 1 (5.88%) ASP.NET MVC
3 1 (5.88%) LAMP
3 1 (5.88%) LINQ
Miscellaneous
1 7 (41.18%) Analytical Skills
1 7 (41.18%) Credit Risk
1 7 (41.18%) Management Information System
1 7 (41.18%) SWIFT
Operating Systems
1 7 (41.18%) Windows
2 5 (29.41%) Windows Server
Processes & Methodologies
1 7 (41.18%) Change Management
1 7 (41.18%) Data Analysis
1 7 (41.18%) ITIL
1 7 (41.18%) Time Management
1 7 (41.18%) User Acceptance Testing
1 7 (41.18%) Wealth Management
2 6 (35.29%) Business Intelligence
3 5 (29.41%) Problem Management
4 4 (23.53%) Agile Software Development
5 2 (11.76%) Case Management
5 2 (11.76%) ETL
5 2 (11.76%) Line Management
6 1 (5.88%) Data Management
6 1 (5.88%) Digital Marketing
6 1 (5.88%) ERP
6 1 (5.88%) Mentoring
6 1 (5.88%) Project Management
6 1 (5.88%) Software Engineering
6 1 (5.88%) TOGAF
6 1 (5.88%) Waterfall
Programming Languages
1 7 (41.18%) SQL
2 5 (29.41%) PowerShell
3 3 (17.65%) C#
4 2 (11.76%) VB
5 1 (5.88%) PHP
Qualifications
1 3 (17.65%) Degree
2 2 (11.76%) MCP
3 1 (5.88%) MCSD
3 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 7 (41.18%) SLA
2 2 (11.76%) QA
Vendors
1 13 (76.47%) Microsoft
2 7 (41.18%) Bloomberg
2 7 (41.18%) Remedy
2 7 (41.18%) Reuters
2 7 (41.18%) Salesforce.com
2 7 (41.18%) SAP
3 5 (29.41%) IBM
3 5 (29.41%) Informatica