The first table below looks at the demand for CRM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 66 71 103
Rank change year-on-year
+5 +32
Permanent jobs citing CRM 208 186 127
As % of all permanent IT jobs located in the South West 3.59% 3.46% 2.24%
As % of the Processes & Methodologies category 4.48% 4.44% 2.91%
Number of salaries quoted 162 166 113
Average salary £42,500 £42,000 £37,500
Average salary % change year-on-year
+1.19% +12.00%
90% offered a salary of more than £27,900 £26,000 £24,016
10% offered a salary of more than £60,000 £59,000 £52,000
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4638 4189 4365
As % of all permanent IT jobs located in the South West 79.95% 77.85% 77.12%
Number of salaries quoted 3851 3683 3717
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £60,000 £57,000 £54,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
CRM
England

CRM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the South West

CRM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the South West region.

CRM Salary Trend in the South West

CRM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing CRM across the South West region over the 3 months to 18 April 2014.

CRM Salary Histogram in the South West

CRM
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bristol +48 106 £50,750 +12.77% 12
Wiltshire -14 45 £37,500 -16.66% 4
Somerset +1 13 £48,750 +35.41% 9
Dorset -1 12 £47,500 +58.33% 6
Gloucestershire -33 11 £32,250 -14.00% 4
Devon -12 5 £18,000 -48.93% 3
CRM
England

CRM
Top 30 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 139 (34.66%) SQL
2 121 (30.17%) Finance
3 108 (26.93%) Microsoft
4 103 (25.69%) SQL Server
5 91 (22.69%) .NET
6 87 (21.70%) Oracle
7 82 (20.45%) Dynamics CRM
8 76 (18.95%) ERP
9 66 (16.46%) ASP.NET
10 65 (16.21%) Marketing
11 63 (15.71%) SharePoint
12 62 (15.46%) Oracle EBS
13 54 (13.47%) User Acceptance Testing
14 53 (13.22%) C#
15 51 (12.72%) SAP
15 51 (12.72%) Agile Software Development
16 50 (12.47%) SQL Server 2008
17 49 (12.22%) Continuous Improvement
17 49 (12.22%) Windows
17 49 (12.22%) Project Management
17 49 (12.22%) Business Intelligence
18 48 (11.97%) Dynamics AX
19 42 (10.47%) Degree
20 41 (10.22%) MS Excel
21 40 (9.98%) HTML
21 40 (9.98%) Manufacturing
21 40 (9.98%) SQL Server Reporting Services
22 38 (9.48%) ASP.NET MVC
23 37 (9.23%) Oracle EBS R12
23 37 (9.23%) Business Analysis

CRM
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 63 (15.71%) SharePoint
2 18 (4.49%) SharePoint 2013
3 17 (4.24%) BizTalk Server
4 12 (2.99%) MS Exchange
5 11 (2.74%) IIS
5 11 (2.74%) CMS
6 10 (2.49%) Oracle Workflow
7 8 (2.00%) WorkSite
8 6 (1.50%) Umbraco
9 4 (1.00%) ColdFusion
9 4 (1.00%) SAS
10 3 (0.75%) TIBCO ActiveMatrix
10 3 (0.75%) SharePoint 2010
10 3 (0.75%) TIBCO EMS
11 2 (0.50%) Lync
11 2 (0.50%) Sitefinity
12 1 (0.25%) Adobe CQ
12 1 (0.25%) Kentico
12 1 (0.25%) WordPress
12 1 (0.25%) Tomcat
Applications
1 41 (10.22%) MS Excel
2 18 (4.49%) MS Office
3 10 (2.49%) FastStats
4 9 (2.24%) MS Visio
5 7 (1.75%) MS Project
6 4 (1.00%) SPSS
7 3 (0.75%) InfoPath
8 1 (0.25%) AutoCAD
Business Applications
1 82 (20.45%) Dynamics CRM
2 62 (15.46%) Oracle EBS
3 48 (11.97%) Dynamics AX
4 37 (9.23%) Oracle EBS R12
5 32 (7.98%) Oracle Receivables
6 30 (7.48%) Oracle iProcurement
7 28 (6.98%) Oracle CRM
8 22 (5.49%) SAP CRM
9 20 (4.99%) Oracle Payables
10 19 (4.74%) Oracle General Ledger
11 17 (4.24%) Oracle ERP
12 16 (3.99%) Oracle Assets
13 15 (3.74%) Oracle Cash Management
14 11 (2.74%) Oracle Internet Expenses
15 10 (2.49%) Sage 200
16 6 (1.50%) Magento
17 5 (1.25%) Oracle Subledger Accounting
17 5 (1.25%) Oracle E-Business Tax
17 5 (1.25%) SAP ERP
17 5 (1.25%) Oracle iRecruitment
Cloud Services
1 8 (2.00%) Cloud Computing
2 4 (1.00%) Amazon AWS
2 4 (1.00%) Basecamp
3 3 (0.75%) SaaS
4 1 (0.25%) Microsoft Azure
4 1 (0.25%) PaaS
Communications & Networking
1 12 (2.99%) DNS
2 10 (2.49%) SMS
3 9 (2.24%) Firewall
3 9 (2.24%) Wireless
4 4 (1.00%) SAN
5 2 (0.50%) Intranet
5 2 (0.50%) Internet
5 2 (0.50%) NGN
6 1 (0.25%) Unified Communications
6 1 (0.25%) Network Security
6 1 (0.25%) Cisco IOS
6 1 (0.25%) ISDN
6 1 (0.25%) LAN
6 1 (0.25%) PPTP
6 1 (0.25%) H.323
6 1 (0.25%) HTTP
6 1 (0.25%) VPN
6 1 (0.25%) VoIP
6 1 (0.25%) SMTP
6 1 (0.25%) IPsec
Database & Business Intelligence
1 103 (25.69%) SQL Server
2 50 (12.47%) SQL Server 2008
3 40 (9.98%) SQL Server Reporting Services
4 26 (6.48%) SQL Server Integration Services
5 20 (4.99%) Oracle BI EE
6 18 (4.49%) SQL Server 2005
7 16 (3.99%) Data Warehouse
7 16 (3.99%) Oracle Reports
8 14 (3.49%) EDRMS
8 14 (3.49%) Oracle Discoverer
9 13 (3.24%) Big Data
9 13 (3.24%) BusinessObjects
10 12 (2.99%) QlikView
10 12 (2.99%) SQL Server 2012
11 11 (2.74%) SQL Server Analysis Services
11 11 (2.74%) Relational Database
12 10 (2.49%) Crystal Reports
13 9 (2.24%) MySQL
14 8 (2.00%) Microsoft Analysis Services
15 7 (1.75%) OLAP
Development Applications
1 32 (7.98%) Visual Studio
2 8 (2.00%) LSMW
3 7 (1.75%) Team Foundation Server
3 7 (1.75%) JDeveloper
4 6 (1.50%) Oracle Forms
5 3 (0.75%) Selenium
6 2 (0.50%) QuickTest Pro
6 2 (0.50%) TestComplete
7 1 (0.25%) Redmine
7 1 (0.25%) Git (software)
7 1 (0.25%) JIRA
7 1 (0.25%) Subversion
7 1 (0.25%) Bugzilla
General
1 121 (30.17%) Finance
2 65 (16.21%) Marketing
3 40 (9.98%) Manufacturing
4 34 (8.48%) Retail
5 28 (6.98%) Billing
6 19 (4.74%) Legal
7 18 (4.49%) Automotive
8 14 (3.49%) Advertising
9 13 (3.24%) Telecoms
10 10 (2.49%) Back Office
11 4 (1.00%) Financial Institution
12 3 (0.75%) Publishing
13 2 (0.50%) Law
14 1 (0.25%) Banking
14 1 (0.25%) Electronics
14 1 (0.25%) Aerospace
Job Titles
1 154 (38.40%) Analyst
2 98 (24.44%) Developer
3 76 (18.95%) Business Analyst
4 31 (7.73%) .NET Developer
5 27 (6.73%) Systems Analyst
5 27 (6.73%) Consultant
5 27 (6.73%) Oracle Analyst
6 24 (5.99%) Web Developer
7 20 (4.99%) Project Manager
7 20 (4.99%) C# Developer
8 18 (4.49%) Business Systems Analyst
8 18 (4.49%) Support Analyst
8 18 (4.49%) Data Analyst
8 18 (4.49%) C# .NET Developer
9 16 (3.99%) Team Leader
9 16 (3.99%) Software Developer
9 16 (3.99%) Functional Analyst
10 13 (3.24%) Technical Support
11 12 (2.99%) ASP.NET Developer
11 12 (2.99%) Architect
Libraries, Frameworks & Software Standards
1 91 (22.69%) .NET
2 66 (16.46%) ASP.NET
3 40 (9.98%) HTML
4 38 (9.48%) ASP.NET MVC
5 35 (8.73%) JSON
6 34 (8.48%) XML
7 31 (7.73%) Web Services
8 28 (6.98%) ASP.NET Web API
9 24 (5.99%) SOAP
9 24 (5.99%) Middleware
9 24 (5.99%) HTML5
10 19 (4.74%) RESTful
10 19 (4.74%) ASP.NET MVC 4
10 19 (4.74%) Ajax
11 17 (4.24%) ASP.NET MVC 3
11 17 (4.24%) Oracle Fusion
12 14 (3.49%) CSS
12 14 (3.49%) .NET Framework
13 13 (3.24%) jQuery
14 11 (2.74%) CSS3
Miscellaneous
1 27 (6.73%) Management Information System
2 16 (3.99%) Visualisation
3 14 (3.49%) Computer Science
4 12 (2.99%) Mobile App
5 7 (1.75%) Enterprise Software
5 7 (1.75%) Data Protection Act
6 5 (1.25%) Mathematics
6 5 (1.25%) EPoS
7 4 (1.00%) Data Conversion
8 3 (0.75%) Social Media
9 2 (0.50%) Mainframe
9 2 (0.50%) Smartphone
9 2 (0.50%) Copywriting
9 2 (0.50%) IBM Mainframe
9 2 (0.50%) FMCG
10 1 (0.25%) Kindle
10 1 (0.25%) Video Conferencing
10 1 (0.25%) Data Extraction
10 1 (0.25%) N-Tier
10 1 (0.25%) NHS
Operating Systems
1 49 (12.22%) Windows
2 11 (2.74%) Apple iOS
3 8 (2.00%) Linux
4 7 (1.75%) Windows Server 2008
5 2 (0.50%) Android
5 2 (0.50%) Windows 7
6 1 (0.25%) Windows 8
6 1 (0.25%) Windows Server 2012
6 1 (0.25%) UNIX
Processes & Methodologies
1 76 (18.95%) ERP
2 54 (13.47%) User Acceptance Testing
3 51 (12.72%) Agile Software Development
4 49 (12.22%) Continuous Improvement
4 49 (12.22%) Project Management
4 49 (12.22%) Business Intelligence
5 37 (9.23%) Business Analysis
5 37 (9.23%) Workflow
6 35 (8.73%) MVC
7 32 (7.98%) E-Commerce
8 30 (7.48%) SOA
8 30 (7.48%) PRINCE2
9 28 (6.98%) Data Modelling
9 28 (6.98%) Quality Management
10 26 (6.48%) Document Management
10 26 (6.48%) ETL
11 22 (5.49%) Enterprise Architecture
12 21 (5.24%) Change Management
12 21 (5.24%) Performance Tuning
13 20 (4.99%) Stakeholder Management
Programming Languages
1 139 (34.66%) SQL
2 53 (13.22%) C#
3 35 (8.73%) JavaScript
4 28 (6.98%) T-SQL
5 21 (5.24%) Java
6 11 (2.74%) VBA
7 10 (2.49%) VB.NET
7 10 (2.49%) PowerShell
8 9 (2.24%) PHP
8 9 (2.24%) PL/SQL
9 7 (1.75%) Shell Script
10 4 (1.00%) VB
11 3 (0.75%) ABAP
11 3 (0.75%) SAPscript
11 3 (0.75%) XQuery
12 1 (0.25%) PHP5
12 1 (0.25%) Python
12 1 (0.25%) Objective-C
Qualifications
1 42 (10.47%) Degree
2 17 (4.24%) Microsoft Certification
3 12 (2.99%) ISEB
4 9 (2.24%) MCTS
4 9 (2.24%) MCP
5 7 (1.75%) PRINCE2 Certification
6 3 (0.75%) PRINCE2 Practitioner
7 2 (0.50%) PMP
7 2 (0.50%) PMI Certification
7 2 (0.50%) ISTQB
8 1 (0.25%) SC Cleared
8 1 (0.25%) Security Cleared
8 1 (0.25%) A+ Certification
8 1 (0.25%) ITIL Certification
8 1 (0.25%) Siebel Certification
8 1 (0.25%) Network+ Certification
Quality Assurance & Compliance
1 28 (6.98%) QA
2 8 (2.00%) SLA
3 2 (0.50%) ISO 9001
3 2 (0.50%) Data Quality
System Software
1 20 (4.99%) Active Directory
2 8 (2.00%) Hyper-V
3 2 (0.50%) VMware ESX
3 2 (0.50%) VMware Infrastructure
4 1 (0.25%) vSphere
4 1 (0.25%) Microsoft Virtual Server
Systems Management
1 1 (0.25%) HP Quality Center
Vendors
1 108 (26.93%) Microsoft
2 87 (21.70%) Oracle
3 51 (12.72%) SAP
4 24 (5.99%) Salesforce.com
5 20 (4.99%) Siebel
6 18 (4.49%) Business Objects
7 12 (2.99%) Informatica
8 11 (2.74%) Sage
9 8 (2.00%) hybris
10 7 (1.75%) Twitter
10 7 (1.75%) JD Edwards
11 6 (1.50%) Unica
11 6 (1.50%) Neolane
12 5 (1.25%) Tableau
12 5 (1.25%) TIBCO
12 5 (1.25%) Metastorm
13 4 (1.00%) VMware
13 4 (1.00%) MicroStrategy
14 3 (0.75%) JBoss
15 2 (0.50%) IBM
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