The first table below looks at the demand for CRM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 72 113 75
Rank change year-on-year
+41 -38
Permanent jobs citing CRM 173 109 151
As % of all permanent IT jobs located in the South West 3.274% 1.967% 2.596%
As % of the Processes & Methodologies category 4.346% 2.610% 3.785%
Number of salaries quoted 152 91 121
Average salary £40,000 £38,000 £32,500
Average salary % change year-on-year
+5.26% +16.92%
90% offered a salary of more than £25,000 £25,500 £22,500
10% offered a salary of more than £52,500 £60,000 £60,000
UK excluding London average salary £42,500 £44,000 £44,000
% change year-on-year
-3.40% -
All Processes & Methodologies
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
3981 4176 3989
As % of all permanent IT jobs located in the South West 75.34% 75.37% 68.57%
Number of salaries quoted 3491 3556 3375
Average salary £37,500 £38,500 £37,500
Average salary % change year-on-year
-2.59% +2.66%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
England

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the South West region.

South West CRM Salary Trend

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM across the South West region over the 3 months to 21 May 2013.

South West CRM Salary Histogram

CRM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the South West region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Gloucestershire +41 54 £35,250 -6.62%
Wiltshire +31 51 £37,500 -11.76%
Bristol +9 44 £42,500 +14.86%
Dorset +1 13 £30,000 -29.41%
Devon -15 4 £29,000 -2.10%
Somerset -11 3 £36,000 -40.00%
CRM
England

CRM
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the South West region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 141 (33.81%) Microsoft
2 129 (30.94%) C#
3 125 (29.98%) Dynamics CRM
4 124 (29.74%) .NET
5 122 (29.26%) SQL
6 105 (25.18%) Finance
7 95 (22.78%) SQL Server
8 87 (20.86%) JavaScript
9 78 (18.71%) Business Intelligence
10 74 (17.75%) MS Excel
11 73 (17.51%) ERP
12 71 (17.03%) ASP.NET
13 66 (15.83%) Marketing
14 65 (15.59%) HTML
15 63 (15.11%) SharePoint
16 61 (14.63%) CSS
17 59 (14.15%) Project Management
18 56 (13.43%) SAP
19 54 (12.95%) Windows
20 52 (12.47%) Degree
21 49 (11.75%) Oracle
22 46 (11.03%) SQL Server Reporting Services
23 44 (10.55%) Visual Studio
24 42 (10.07%) XML
25 41 (9.832%) Oracle EBS
25 41 (9.832%) SAP CRM
25 41 (9.832%) QA
26 40 (9.592%) Oracle BI EE
27 39 (9.353%) PHP
28 38 (9.113%) Oracle EBS R12

CRM
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the South West region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 124 (29.74%) .NET
2 71 (17.03%) ASP.NET
3 65 (15.59%) HTML
4 61 (14.63%) CSS
5 42 (10.07%) XML
6 29 (6.954%) Middleware
7 27 (6.475%) jQuery
8 26 (6.235%) Oracle Fusion
9 19 (4.556%) WCF
10 17 (4.077%) XSLT
11 15 (3.597%) SAP XI
12 11 (2.638%) Web Services
13 10 (2.398%) SAP PI
14 9 (2.158%) .NET Framework
15 8 (1.918%) SOAP
15 8 (1.918%) HTML5
16 6 (1.439%) COM
16 6 (1.439%) ADO.NET Entity Framework
16 6 (1.439%) ASP.NET MVC
17 5 (1.199%) LESS
Application Platforms
1 63 (15.11%) SharePoint
2 36 (8.633%) CMS
3 23 (5.516%) SharePoint 2010
4 16 (3.837%) Oracle Workflow
5 15 (3.597%) ESB
6 13 (3.118%) BizTalk Server
7 11 (2.638%) Sitecore CMS
8 10 (2.398%) Kentico
9 9 (2.158%) IIS
9 9 (2.158%) Drupal
10 8 (1.918%) Oracle 10gAS
10 8 (1.918%) NetWeaver
11 7 (1.679%) Apache
12 5 (1.199%) Confluence
12 5 (1.199%) SharePoint 2013
12 5 (1.199%) SAS
12 5 (1.199%) Amazon EC2
13 3 (0.719%) Oracle SOA Suite
13 3 (0.719%) Lotus Notes
13 3 (0.719%) Lotus Domino
Applications
1 74 (17.75%) MS Excel
2 18 (4.317%) MS Office
3 11 (2.638%) Photoshop
4 7 (1.679%) Adobe Illustrator
5 5 (1.199%) Google Apps
6 3 (0.719%) InDesign
7 2 (0.480%) FastStats
7 2 (0.480%) SPSS
8 1 (0.240%) MS PowerPoint
Business Applications
1 125 (29.98%) Dynamics CRM
2 41 (9.832%) Oracle EBS
2 41 (9.832%) SAP CRM
3 38 (9.113%) Oracle EBS R12
4 19 (4.556%) Dynamics AX
5 15 (3.597%) Oracle ERP
5 15 (3.597%) Oracle 11i
6 10 (2.398%) Dynamics NAV
7 9 (2.158%) Oracle Applications
8 5 (1.199%) Google Analytics
9 4 (0.959%) SAP ECC
9 4 (0.959%) SAP ERP
9 4 (0.959%) Oracle HRMS
10 3 (0.719%) Agresso
10 3 (0.719%) Dynamics GP
11 2 (0.480%) GoldMine
11 2 (0.480%) Oracle CRM
11 2 (0.480%) PRMS
11 2 (0.480%) Exchequer
12 1 (0.240%) Oracle Financials
Communications & Networking
1 27 (6.475%) Internet
2 15 (3.597%) Firewall
3 8 (1.918%) Intranet
4 7 (1.679%) SAN
4 7 (1.679%) VPN
4 7 (1.679%) MPLS
5 6 (1.439%) 3G
5 6 (1.439%) RTCP
5 6 (1.439%) RTP
5 6 (1.439%) Ethernet
5 6 (1.439%) ADSL
6 5 (1.199%) ISDN
6 5 (1.199%) BSS
7 4 (0.959%) NAS
7 4 (0.959%) Extranet
8 3 (0.719%) TCP/IP
8 3 (0.719%) DNS
8 3 (0.719%) WAN
8 3 (0.719%) LAN
8 3 (0.719%) SDH
Database & Business Intelligence
1 95 (22.78%) SQL Server
2 46 (11.03%) SQL Server Reporting Services
3 40 (9.592%) Oracle BI EE
4 32 (7.674%) Data Warehouse
5 31 (7.434%) SQL Server 2008
6 25 (5.995%) SQL Server Integration Services
7 24 (5.755%) Oracle 10g
8 23 (5.516%) Oracle Reports
9 18 (4.317%) SQL Server 2005
9 18 (4.317%) MySQL
10 14 (3.357%) Oracle 11g
10 14 (3.357%) SQL Server Analysis Services
10 14 (3.357%) SQL Server 2012
11 13 (3.118%) BusinessObjects
12 12 (2.878%) SAP BW
13 10 (2.398%) Crystal Reports
14 9 (2.158%) Oracle Discoverer
14 9 (2.158%) Essbase
14 9 (2.158%) Microsoft Analysis Services
15 8 (1.918%) Oracle 8/8i
Development Applications
1 44 (10.55%) Visual Studio
2 15 (3.597%) JDeveloper
3 13 (3.118%) Team Foundation Server
4 6 (1.439%) JIRA
5 5 (1.199%) Oracle Forms
5 5 (1.199%) Git (software)
6 4 (0.959%) WiX
7 2 (0.480%) Eclipse
General
1 105 (25.18%) Finance
2 66 (15.83%) Marketing
3 28 (6.715%) Advertising
4 26 (6.235%) Billing
5 18 (4.317%) Telecoms
6 17 (4.077%) Manufacturing
7 9 (2.158%) Retail
8 8 (1.918%) Front Office
9 5 (1.199%) Back Office
10 4 (0.959%) Multimedia
10 4 (0.959%) Local Government
10 4 (0.959%) Electronics
10 4 (0.959%) Aerospace
11 3 (0.719%) Automotive
12 2 (0.480%) Banking
12 2 (0.480%) Retail Banking
12 2 (0.480%) Legal
13 1 (0.240%) Law
13 1 (0.240%) Games
13 1 (0.240%) Military
Job Titles
1 136 (32.61%) Developer
2 83 (19.90%) Analyst
3 43 (10.31%) .NET Developer
4 37 (8.873%) Business Analyst
5 31 (7.434%) Consultant
6 26 (6.235%) Support Analyst
7 24 (5.755%) CRM Developer
8 23 (5.516%) Project Manager
8 23 (5.516%) C# Developer
9 22 (5.276%) Software Engineer
9 22 (5.276%) C# .NET Developer
10 20 (4.796%) CRM Consultant
10 20 (4.796%) Web Developer
11 19 (4.556%) Technical Support
11 19 (4.556%) Programmer
12 15 (3.597%) C# ASP.NET Developer
13 13 (3.118%) Architect
13 13 (3.118%) Business Manager
14 12 (2.878%) Microsoft Developer
14 12 (2.878%) Team Leader
Miscellaneous
1 19 (4.556%) Management Information System
1 19 (4.556%) Social Media
2 15 (3.597%) Mathematics
3 13 (3.118%) Statistics
4 10 (2.398%) Enterprise Software
5 9 (2.158%) Digital Media
5 9 (2.158%) Computer Science
6 7 (1.679%) Graphic Design
7 4 (0.959%) Smartphone
7 4 (0.959%) Firmware
7 4 (0.959%) Mobile App
8 3 (0.719%) Open Source
9 2 (0.480%) iSeries
9 2 (0.480%) AS400
9 2 (0.480%) SaaS
10 1 (0.240%) EPoS
10 1 (0.240%) PMI
10 1 (0.240%) N-Tier
10 1 (0.240%) Client/Server
10 1 (0.240%) Wiki
Operating Systems
1 54 (12.95%) Windows
2 26 (6.235%) Linux
3 18 (4.317%) Windows Server 2008
4 10 (2.398%) Android
5 7 (1.679%) Windows XP
5 7 (1.679%) Windows 7
6 6 (1.439%) Apple iOS
7 5 (1.199%) UNIX
7 5 (1.199%) Ubuntu
8 4 (0.959%) Windows Server 2012
Processes & Methodologies
1 78 (18.71%) Business Intelligence
2 73 (17.51%) ERP
3 59 (14.15%) Project Management
4 37 (8.873%) User Acceptance Testing
5 29 (6.954%) PRINCE2
6 28 (6.715%) ITIL
7 26 (6.235%) BPEL
7 26 (6.235%) SOA
8 25 (5.995%) Workflow
9 22 (5.276%) Content Management
10 21 (5.036%) Waterfall
10 21 (5.036%) Business Analysis
11 19 (4.556%) Process Management
12 18 (4.317%) Direct Marketing
12 18 (4.317%) Software Testing
12 18 (4.317%) E-Commerce
12 18 (4.317%) ETL
12 18 (4.317%) Service Management
12 18 (4.317%) Migration
13 17 (4.077%) Web Development
Programming Languages
1 129 (30.94%) C#
2 122 (29.26%) SQL
3 87 (20.86%) JavaScript
4 39 (9.353%) PHP
5 37 (8.873%) T-SQL
6 25 (5.995%) PL/SQL
7 21 (5.036%) Java
8 14 (3.357%) C
9 10 (2.398%) Shell Script
9 10 (2.398%) XQuery
10 9 (2.158%) VB
11 5 (1.199%) VB.NET
12 4 (0.959%) VB6
12 4 (0.959%) ABAP
13 2 (0.480%) PHP5
13 2 (0.480%) Delphi
14 1 (0.240%) C++
14 1 (0.240%) Perl
14 1 (0.240%) VBScript
14 1 (0.240%) XPath
Qualifications
1 52 (12.47%) Degree
2 22 (5.276%) Microsoft Certification
3 20 (4.796%) ISEB
4 17 (4.077%) PMI Certification
5 16 (3.837%) PMP
6 12 (2.878%) ISTQB
7 8 (1.918%) MCSD
8 7 (1.679%) MCP
8 7 (1.679%) MCAD
9 6 (1.439%) Cisco Certification
9 6 (1.439%) CCIP
9 6 (1.439%) CCNA
10 3 (0.719%) CCDP
10 3 (0.719%) CCNP
10 3 (0.719%) A+ Certification
10 3 (0.719%) ITIL Certification
10 3 (0.719%) Network+ Certification
10 3 (0.719%) MCPD
11 2 (0.480%) SC Cleared
11 2 (0.480%) Security Cleared
Quality Assurance & Compliance
1 41 (9.832%) QA
2 27 (6.475%) SLA
3 1 (0.240%) ISO 9001
System Software
1 10 (2.398%) Oracle RAC
2 8 (1.918%) Active Directory
3 7 (1.679%) VMware Infrastructure
4 3 (0.719%) VMware ESXi
Systems Management
1 5 (1.199%) Nagios
1 5 (1.199%) Munin
2 3 (0.719%) DameWare
Vendors
1 141 (33.81%) Microsoft
2 56 (13.43%) SAP
3 49 (11.75%) Oracle
4 36 (8.633%) Siebel
5 22 (5.276%) Informatica
6 19 (4.556%) Business Objects
7 15 (3.597%) Salesforce.com
8 12 (2.878%) Adobe
9 11 (2.638%) Sitecore
10 10 (2.398%) Google
10 10 (2.398%) Hyperion
11 8 (1.918%) VMware
11 8 (1.918%) Twitter
12 7 (1.679%) Cisco
13 5 (1.199%) Sage
14 3 (0.719%) Foundry
14 3 (0.719%) Juniper
14 3 (0.719%) Lotus
14 3 (0.719%) CheckPoint
14 3 (0.719%) NetSuite
Bristol, Avon
The successful candidate will ideally have had experience in, but will not be limited to; *ASP.NET MVC *Windows Presentation Foundation *SQL Server *Entity Framework *Agile development methodologies *...
Polar Recruitment
Salary: £30000 - £38000 per annum
Posted: 15 May 2013
Tewkesbury, Gloucestershire
Their main industries include but are not restricted to; cash-management and logistics services, electronic security systems and risk management... The Role This role will involve extensive exposure...
Jam Recruitment Ltd
Salary: £25000 - £35000 per annum + benefits
Posted: 20 May 2013
Tewkesbury, South West
In this very varied role, in which learning and adapting will be key assets, CRM, ERP and source control systems will all be touched upon.YouFor your application...
JAM
Salary: £25000 - £35000 per annum + benefits
Posted: 21 May 2013
Cheltenham, South West
To 45K + bens Established, growing Financial Services Company urgently requires experienced lead CRM, .Net developer to lead and participate in delivery and maintenance of Group CRM /.NET based...
Applause IT Ltd
Salary: £40000 - £45000 per annum + +Great Bens
Posted: 3 May 2013
Gloucester, South West
You will take sole responsibility for driving the development strategy forward and recruiting skilled Developers to grow your team.The Development team is responsible for multiple systems and...
Salary: £55000 - £65000 per annum + annual bonus + excellent benefits
Posted: 27 April 2013
Gloucester, South West
You will take sole responsibility for driving the development strategy forward and recruiting skilled Developers to grow your team.The Development team is responsible for multiple systems and...
Salary: £55000 - £65000 per annum + bonus + excellent benefits
Posted: 27 April 2013
Wiltshire
The systems worked on and developed use Microsoft .NET technologies and SQL Server 2008/2005/2000 databases... Key skills: C#.Net, VB.Net, ASP.Net, SQL Server, CSS,...
ComputerWorld Personnel Ltd
Salary: £30000 - £35000 per annum + benefits
Posted: 17 May 2013
Dorset, South West
MS Dynamics NAV, NAV Project Manager, £55k-£60k, DorsetMy client is a reputable market leading end user who is urgently seeking an experienced MS Dynamics NAV Project Manager...
Nigel Frank International Ltd
Salary: £55000 - £60000 per annum
Posted: 4 May 2013
Gloucestershire
The SQL systems underpins the business critical finance system... Technically you will be strong with SQL, T/SQL and SSRS. Experience of CRM, Agile and data warehouse technologies...
ITF Solutions
Salary: £27500 - £34500 per annum + benefits
Posted: 20 May 2013
Wiltshire
Business Analysts (SAP CRM) Keywords: SAP CRM, Business Analyst. Commutable from: Bristol, Bath, Chippenham, Oxford, Cheltenham, Gloucester, Newport, Swindon, Trowbridge. A recognised market leader based in the Wiltshire...
Redrock Consulting Ltd
Salary: £38000 - £45000 per annum + Excellent Benefits
Posted: 15 May 2013
Cheltenham, Gloucestershire
Essential Skills and experience: Fully competent in Data Warehouse design and development using Microsoft technologies. SQL Server 2005, 2008, 2012 T-SQL Integration Services Reporting Services Analysis Services (...
Applause IT Innovation
Salary: £38000 - £43000 per annum + Inc Pension, Health etc
Posted: 20 May 2013
Bristol, Avon
SQL Server. CRM Systems... Training toward Microsoft qualifications in a relevant discipline... Working knowledge of standard Microsoft packages especially Excel. Awareness of the Data Protection Act... Exposure to...
The People Experts
Salary: £20000 per annum + plus benefits
Posted: 17 May 2013
Gloucestershire
Experience of working in a similar role is a must and ideally experience of using CRM / Resource Scheduling systems (e.g Tesseract, HEAT, Sales Logix etc.) and Microsoft...
ITF Solutions
Salary: £17000 - £19500 per annum + benefits
Posted: 17 May 2013
Bristol, South West
Experience/Skills Desired: - Project quoting experience; - Project Management; - An understanding of ecommerce technologies such as Magento, Shopify, ekm Powershop and Bigcommerce and online marketplaces such as eBay and...
Brightpearl
Posted: 20 May 2013
Bristol, Avon
Any experience using Salesforce or similar CRM would be advantageous. The company: ikle is an exciting, newly established B2B SaaS company based in central Bristol... People Source specialise...
People Source Consulting
Salary: £18000 per annum + OTE £40-£50K
Posted: 17 May 2013
Swindon, Wiltshire
Lead by example in Oracle EBS technical areas such as SQL, PL/SQL, APIs, AOL, OAF, Workflow, AME, BI Publisher, Forms, Reports, BPEL & OBIEE... Java and J2EE framework.
UK Shared Business Services Ltd
Salary: Competitive Salary plus Excellent Benefits
Posted: 3 May 2013
Swindon, Wiltshire
My client is currently looking for a Senior Oracle Apps DBA to join their production services DBA team providing the in-house third line technical support for Oracle...
Experis IT
Posted: 20 May 2013
Chippenham, South West
Our client is experiencing a period of growth and business development, and with the creation of a new service support centre they now have requirements for 1st line...
Salary: £18000.00 - £20000.00 per annum + Company Benefits
Posted: 26 April 2013
Swindon, South West
Employing over 48,000 people in a multitude of divisions Desired Experience; Knowledge Group Pensions, Healthcare and/or Group Risk products would be advantageous.Knowledge or experience of...
Capita Resourcing
Salary: £.00 per annum + competitive salary +benefits
Posted: 24 April 2013
Chippenham, South West
recording account details / pipeline progression in CRM system - Attending Regional / National Events as requested by the Sales and Marketing Director This is an exciting opportunity for the right...
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 15 May 2013