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This section looks at the demand for Customer Relationship Management (CRM) skills within the South West region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the last 3 months to 13 May 2008 with a comparison to the same period last year.

LinkCustomer Relationship Management (CRM)
Location
3 months to 13 May 2008Same period last year
Rank8879
Rank change on same period last yearDown-9
Matching permanent IT job ads245192
As % of all UK permanent IT job ads sampled0.120 %0.082 %
As % of the category below3.469 %3.825 %
Salaries quoted213150
Average minimum salary£33,917£39,104
Average salary£38,120£41,602
% change on same period last year-8.37 %
Average maximum salary£42,323£44,100
UK excluding London average salary£45,207£47,599
% change on same period last year-5.02 %
Processes & Methodologies South WestProcesses & Methodologies
South West
Matching permanent IT job ads70625019
As % of all UK permanent IT job ads sampled3.455 %2.155 %
Salaries quoted55384047
Average minimum salary£35,020£35,376
Average salary£38,554£38,680
% change on same period last year-0.32 %
Average maximum salary£42,089£41,985
UK excluding London average salary£42,900£44,043
% change on same period last year-2.59 %
CRM EnglandCRM
England

CRM
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing CRM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West CRM Demand Trend

CRM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing CRM across the South West region.

South West CRM Salary Trend

CRM
Salary Histogram

The chart provides a salary histogram for IT jobs citing CRM across the South West region over the past 3 months.

South West CRM Salary Histogram

CRM
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the South West region over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
1BristolDown-2768£39,238-16.45 %
2SomersetUp+2144£32,619-12.07 %
3WiltshireUp+632£39,963-4.38 %
4DorsetDown-3129£34,778-14.93 %
5GloucestershireDown-1525£47,536+22.54 %
6DevonUp+321£43,214+87.88 %
CRM EnglandCRM
England

CRM
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the South West region citing CRM also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing CRM.

1101 (23.33 %)SAP
299 (22.86 %)Finance
380 (18.48 %)SQL
380 (18.48 %)Marketing
470 (16.17 %)SQL Server
568 (15.70 %)ERP
662 (14.32 %)Oracle
753 (12.24 %)C#
849 (11.32 %)Retail
947 (10.85 %)SAP CRM
1045 (10.39 %).NET
1143 (9.931 %)Microsoft
1143 (9.931 %)Project Management
1241 (9.469 %)Business Analysis
1337 (8.545 %)Windows
1337 (8.545 %)RAD
1436 (8.314 %)Business Intelligence
1534 (7.852 %)Manufacturing
1534 (7.852 %)PRINCE2
1632 (7.390 %)SharePoint
1731 (7.159 %)UML
1731 (7.159 %)C
1830 (6.928 %)Agile Software Development
1830 (6.928 %)Degree
1929 (6.697 %)Datawarehouse
2027 (6.236 %)DSDM
2027 (6.236 %)Sage
2125 (5.774 %)SQL Server 2005
2125 (5.774 %)Siebel
2125 (5.774 %)RDBMS

CRM
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the South West region citing CRM also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing CRM. Up to 20 skills are shown per category.

Application Development
145 (10.39 %).NET
225 (5.774 %)ASP.NET
324 (5.543 %)WebServices
422 (5.081 %)XML
519 (4.388 %)J2EE
616 (3.695 %)CSS
616 (3.695 %)AJAX
616 (3.695 %)HTML
711 (2.540 %)WinForms
89 (2.079 %)Middleware
98 (1.848 %)ASP
98 (1.848 %)WebSphere
107 (1.617 %)XSLT
115 (1.155 %).NET Framework
115 (1.155 %)Adobe Flex
124 (0.924 %)XSD
133 (0.693 %)JDBC
133 (0.693 %)JSP
133 (0.693 %)EJB
133 (0.693 %)XHTML
Application Platforms
132 (7.390 %)SharePoint
223 (5.312 %)NetWeaver
317 (3.926 %)SAS
48 (1.848 %)WebLogic
48 (1.848 %)CMS
57 (1.617 %)Lotus Notes
57 (1.617 %)Lotus Domino
57 (1.617 %)ColdFusion
65 (1.155 %)IIS
65 (1.155 %)BizTalk Server
65 (1.155 %)SharePoint Portal Server
73 (0.693 %)UNI-form
81 (0.231 %)SharePoint Server 2007
81 (0.231 %)WorkSite
81 (0.231 %)JBoss
81 (0.231 %)Tomcat
81 (0.231 %)MS Exchange
Applications
114 (3.233 %)MS Excel
212 (2.771 %)MS Visio
311 (2.540 %)MS Office
410 (2.309 %)SPSS
55 (1.155 %)InfoPath
63 (0.693 %)MS Project
63 (0.693 %)MS PowerPoint
72 (0.462 %)CA Clarity
Business Applications
147 (10.85 %)SAP CRM
211 (2.540 %)Summit
38 (1.848 %)SAP Business One
47 (1.617 %)Line 50
47 (1.617 %)Oracle Applications
47 (1.617 %)Microsoft CRM
55 (1.155 %)Oracle CRM
64 (0.924 %)Pivotal CRM
73 (0.693 %)SAP CO
73 (0.693 %)Dynamics CRM
73 (0.693 %)SAP FI/CO
73 (0.693 %)SAP SD
73 (0.693 %)SAP FI
82 (0.462 %)Oracle EBS
82 (0.462 %)SalesLogix
91 (0.231 %)SAP ERP
Communications & Networking
118 (4.157 %)Intranet
212 (2.771 %)Extranet
311 (2.540 %)Internet
48 (1.848 %)WINS
56 (1.386 %)WAN
63 (0.693 %)TCP/IP
71 (0.231 %)Broadband
71 (0.231 %)LAN
71 (0.231 %)Wireless
Database & Business Intelligence
170 (16.17 %)SQL Server
229 (6.697 %)Datawarehouse
325 (5.774 %)RDBMS
325 (5.774 %)SQL Server 2005
422 (5.081 %)SQL Server 2000
519 (4.388 %)BusinessObjects
616 (3.695 %)ETL
616 (3.695 %)Oracle 8/8i
715 (3.464 %)SQL Server 7
813 (3.002 %)Database Marketing
99 (2.079 %)Data Mining
107 (1.617 %)PostgreSQL
116 (1.386 %)Crystal Reports
125 (1.155 %)MySQL
125 (1.155 %)DTS
134 (0.924 %)Siebel EIM
143 (0.693 %)SQL Server Integration Services
143 (0.693 %)EDRMS
152 (0.462 %)FileMaker
152 (0.462 %)SAP BW
Development Applications
13 (0.693 %)TestDirector
13 (0.693 %)Subversion
21 (0.231 %)Eclipse
21 (0.231 %)LSMW
General
199 (22.86 %)Finance
280 (18.48 %)Marketing
349 (11.32 %)Retail
434 (7.852 %)Manufacturing
522 (5.081 %)Pensions
615 (3.464 %)Telecoms
615 (3.464 %)Health
714 (3.233 %)Billing
812 (2.771 %)Insurance
910 (2.309 %)Publishing
106 (1.386 %)Legal
115 (1.155 %)Local Government
115 (1.155 %)Government
124 (0.924 %)Education
124 (0.924 %)Back Office
124 (0.924 %)Telemarketing
133 (0.693 %)Construction
133 (0.693 %)Law
Job Titles
1102 (23.56 %)Analyst
291 (21.02 %)Consultant
387 (20.09 %)Developer
484 (19.40 %)Business Analyst
538 (8.776 %)SAP Consultant
636 (8.314 %)Architect
726 (6.005 %)Senior Analyst
726 (6.005 %)CRM Business Analyst
822 (5.081 %)Technical Architect
921 (4.850 %).NET Developer
1020 (4.619 %)Senior Business Analyst
1020 (4.619 %)Project Manager
1118 (4.157 %)Solutions Architect
1217 (3.926 %)CRM Consultant
1316 (3.695 %)C# Developer
1316 (3.695 %)SAP CRM Consultant
1414 (3.233 %)Senior Consultant
1414 (3.233 %)Sales Consultant
1414 (3.233 %)Systems Analyst
1513 (3.002 %)IT Consultant
Miscellaneous
111 (2.540 %)Client/Server
210 (2.309 %)Mathematics
210 (2.309 %)Management Information System
39 (2.079 %)Web 2.0
47 (1.617 %)Physics
56 (1.386 %)N-Tier
65 (1.155 %)Thin Client
65 (1.155 %)Computer Science
65 (1.155 %)Fat Client
72 (0.462 %)Mainframe
72 (0.462 %)Derivative
72 (0.462 %)Interest Rate Derivative
72 (0.462 %)Equity Derivative
72 (0.462 %)Statistics
81 (0.231 %)Data Integration
81 (0.231 %)IVR
Operating Systems
137 (8.545 %)Windows
27 (1.617 %)Linux
27 (1.617 %)Unix
35 (1.155 %)Windows 2000
35 (1.155 %)FreeBSD
41 (0.231 %)Windows Server 2003
Processes & Methodologies
168 (15.70 %)ERP
243 (9.931 %)Project Management
341 (9.469 %)Business Analysis
437 (8.545 %)RAD
536 (8.314 %)Business Intelligence
634 (7.852 %)PRINCE2
731 (7.159 %)UML
830 (6.928 %)Agile Software Development
927 (6.236 %)DSDM
1023 (5.312 %)Scrum
1122 (5.081 %)Workflow
1220 (4.619 %)EAI
1318 (4.157 %)Direct Marketing
1417 (3.926 %)Logistics
1516 (3.695 %)OO
1614 (3.233 %)SOA
1614 (3.233 %)Software Engineering
1713 (3.002 %)Web Development
1713 (3.002 %)E-Commerce
1812 (2.771 %)Unit Testing
Programming Languages
180 (18.48 %)SQL
253 (12.24 %)C#
331 (7.159 %)C
423 (5.312 %)VB.NET
521 (4.850 %)Transact-SQL
620 (4.619 %)Java
715 (3.464 %)JavaScript
811 (2.540 %)VB
97 (1.617 %)Perl
106 (1.386 %)PHP
115 (1.155 %)VB6
124 (0.924 %)ABAP
133 (0.693 %)VBScript
141 (0.231 %)SAPscript
Qualifications
130 (6.928 %)Degree
210 (2.309 %)PMP
210 (2.309 %)PMI Certification
36 (1.386 %)HND
45 (1.155 %)Microsoft Certification
45 (1.155 %)Siebel Certification
54 (0.924 %)MOS
63 (0.693 %)ISEB
72 (0.462 %)PRINCE2 Certification
81 (0.231 %)ITIL Certification
81 (0.231 %)MBA
81 (0.231 %)MCPD
Quality Assurance & Compliance
13 (0.693 %)QA
22 (0.462 %)SLA
22 (0.462 %)BS15000
31 (0.231 %)ISO9001
System Software
17 (1.617 %)AquaLogic
22 (0.462 %)Active Directory
31 (0.231 %)Terminal Services
31 (0.231 %)Citrix Presentation Server
Vendors
1101 (23.33 %)SAP
262 (14.32 %)Oracle
343 (9.931 %)Microsoft
427 (6.236 %)Sage
525 (5.774 %)Siebel
619 (4.388 %)Business Objects
714 (3.233 %)Informatica
812 (2.771 %)Cognos
910 (2.309 %)Alterian
109 (2.079 %)Mapinfo
109 (2.079 %)Unica
118 (1.848 %)webMethods
118 (1.848 %)Teradata
127 (1.617 %)Manugistics
127 (1.617 %)Lotus
127 (1.617 %)JD Edwards
136 (1.386 %)Sybase
145 (1.155 %)Adobe
145 (1.155 %)Macromedia
154 (0.924 %)Epicor
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