The statistics below represent IT jobs advertised across the South East region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 404 441 466
Rank change year-on-year
+37 +25
Permanent jobs requiring a Customer Support Engineer 27 28 15
As % of all permanent IT jobs located in the South East 0.15% 0.13% 0.064%
As % of the Job Titles category 0.15% 0.14% 0.066%
Number of salaries quoted 27 16 13
Median salary £28,500 £35,000 £30,500
Median salary % change year-on-year
-18.57% +14.75%
UK excluding London median salary £28,500 £32,500 £30,750
% change year-on-year
-12.30% +5.69%
Customer Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17609 20683 22587
As % of all permanent IT jobs located in the South East 96.92% 97.12% 96.51%
Number of salaries quoted 14995 16855 18247
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in the South East

Customer Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the South East region.

Customer Support Engineer Salary Trend in the South East

Customer Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the South East region over the 3 months to 26 June 2016.

Customer Support Engineer Salary Histogram in the South East

Customer Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the South East region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire -6 8 £28,500 -27.84%
West Sussex - 7 £22,000 -
Berkshire - 5 £37,500 - 1
Buckinghamshire - 4 £32,750 - 1
Hampshire +11 2 £38,750 +61.45%
East Sussex - 1 £30,000 -
Customer Support Engineer
England

Customer Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 June 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Support Engineer in the job title.

1 22 (44.90%) DNS
2 19 (38.78%) Windows
2 19 (38.78%) WAN
2 19 (38.78%) TCP/IP
3 16 (32.65%) Linux
4 14 (28.57%) Degree
4 14 (28.57%) DHCP
4 14 (28.57%) Cisco
5 11 (22.45%) Active Directory
5 11 (22.45%) LAN
5 11 (22.45%) Mathematics
6 10 (20.41%) Firewall
7 9 (18.37%) VMware
7 9 (18.37%) Network Management
7 9 (18.37%) SMTP
7 9 (18.37%) Internet
8 8 (16.33%) ADSL
8 8 (16.33%) VMware Infrastructure
8 8 (16.33%) Android
8 8 (16.33%) Email Filtering
8 8 (16.33%) Web Filtering
8 8 (16.33%) Kalman Filter
9 7 (14.29%) Mobile Device Management
9 7 (14.29%) Windows Server 2012
9 7 (14.29%) iPhone
9 7 (14.29%) Wireless
9 7 (14.29%) MS Excel
9 7 (14.29%) Blackberry
10 5 (10.20%) SAN
10 5 (10.20%) Apple

Customer Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.08%) IIS
2 1 (2.04%) Apache
2 1 (2.04%) Confluence
2 1 (2.04%) Exchange Server 2010
2 1 (2.04%) MS Exchange
2 1 (2.04%) Skype for Business
2 1 (2.04%) Tomcat
2 1 (2.04%) WebLogic
2 1 (2.04%) WebSphere
Applications
1 7 (14.29%) MS Excel
Communications & Networking
1 22 (44.90%) DNS
2 19 (38.78%) TCP/IP
2 19 (38.78%) WAN
3 14 (28.57%) DHCP
4 11 (22.45%) LAN
5 10 (20.41%) Firewall
6 9 (18.37%) Internet
6 9 (18.37%) SMTP
7 8 (16.33%) ADSL
8 7 (14.29%) Wireless
9 5 (10.20%) SAN
10 3 (6.12%) HTTP
11 2 (4.08%) LDAP
12 1 (2.04%) 3G
12 1 (2.04%) Ethernet
12 1 (2.04%) FTP
12 1 (2.04%) HTTPS
12 1 (2.04%) RIP
12 1 (2.04%) VoIP
12 1 (2.04%) VPN
Database & Business Intelligence
1 3 (6.12%) SQL Server
2 2 (4.08%) MySQL
3 1 (2.04%) Big Data
3 1 (2.04%) Data Warehouse
3 1 (2.04%) Hadoop
3 1 (2.04%) OLAP
3 1 (2.04%) PostgreSQL
3 1 (2.04%) SQL Server 2012
3 1 (2.04%) SQL Server 2014
Development Applications
1 1 (2.04%) JIRA
General
1 5 (10.20%) Telecoms
2 1 (2.04%) Advertising
Libraries, Frameworks & Software Standards
1 2 (4.08%) Web Services
Miscellaneous
1 11 (22.45%) Mathematics
2 7 (14.29%) Blackberry
2 7 (14.29%) iPhone
3 4 (8.16%) Analytical Skills
4 2 (4.08%) Home Automation
4 2 (4.08%) Smart Meter
5 1 (2.04%) Chemistry
5 1 (2.04%) Physics
5 1 (2.04%) PKI
5 1 (2.04%) Video Conferencing
Operating Systems
1 19 (38.78%) Windows
2 16 (32.65%) Linux
3 8 (16.33%) Android
4 7 (14.29%) Windows Server 2012
5 5 (10.20%) Windows 7
5 5 (10.20%) Windows 8
5 5 (10.20%) Windows Server 2008
6 2 (4.08%) Windows 10
7 1 (2.04%) HPUX
7 1 (2.04%) Windows Server
7 1 (2.04%) Windows XP
Processes & Methodologies
1 9 (18.37%) Network Management
2 8 (16.33%) Email Filtering
2 8 (16.33%) Kalman Filter
2 8 (16.33%) Web Filtering
3 7 (14.29%) Mobile Device Management
4 5 (10.20%) Service Delivery
5 3 (6.12%) Fault Management
6 2 (4.08%) Case Management
7 1 (2.04%) Analytics
7 1 (2.04%) Capacity Management
7 1 (2.04%) Capacity Planning
7 1 (2.04%) Change Management
7 1 (2.04%) Escalation Management
7 1 (2.04%) ETL
7 1 (2.04%) Fraud Detection
7 1 (2.04%) Identity Management
7 1 (2.04%) ITIL
7 1 (2.04%) Network Monitoring
7 1 (2.04%) Service Management
7 1 (2.04%) Software Engineering
Programming Languages
1 4 (8.16%) SQL
2 3 (6.12%) C
3 2 (4.08%) PHP
4 1 (2.04%) Java
4 1 (2.04%) Python
Qualifications
1 14 (28.57%) Degree
2 4 (8.16%) CCNA
2 4 (8.16%) CCNP
2 4 (8.16%) Cisco Certification
2 4 (8.16%) SC Cleared
2 4 (8.16%) Security Cleared
3 1 (2.04%) CCVP
3 1 (2.04%) DBS Check
3 1 (2.04%) DV Cleared
3 1 (2.04%) MCSE
3 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 4 (8.16%) SLA
System Software
1 11 (22.45%) Active Directory
2 8 (16.33%) VMware Infrastructure
3 2 (4.08%) XenDesktop
4 1 (2.04%) Hyper-V
4 1 (2.04%) VMware ESXi
Systems Management
1 1 (2.04%) Symantec Enterprise Vault
Vendors
1 14 (28.57%) Cisco
2 9 (18.37%) VMware
3 5 (10.20%) Apple
3 5 (10.20%) Citrix
4 4 (8.16%) Microsoft
5 3 (6.12%) HP
5 3 (6.12%) Juniper
5 3 (6.12%) Nortel
6 2 (4.08%) Salesforce.com
6 2 (4.08%) Veeam
7 1 (2.04%) Aastra
7 1 (2.04%) Cloudera
7 1 (2.04%) MapR
7 1 (2.04%) Mitel
7 1 (2.04%) Oracle
7 1 (2.04%) Sun
7 1 (2.04%) Symantec
Bracknell, Berkshire
Nationwide People Ltd
Salary: £45000 - £54000 Per Annum + bonus + benefits
Posted: 6 days ago
High Wycombe
Real Staffing
Salary: £40000 - £45000 per annum + competitive benefits package
Posted: 24 days ago