The statistics below represent IT jobs advertised across the South East region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Customer Support Engineer
England / South East
Rank 384 442 446
Rank change year-on-year
+58 +4
Permanent jobs requiring a Customer Support Engineer 5 8 14
As % of all permanent IT jobs located in the South East 0.034% 0.041% 0.068%
As % of the Job Titles category 0.035% 0.042% 0.070%
Number of salaries quoted 5 5 13
Median salary £32,500 £25,000 £24,000
Median salary % change year-on-year
+30.00% +4.16%
UK excluding London median salary £22,000 £30,000 £24,000
% change year-on-year
-26.66% +25.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14426 18941 19937
As % of all permanent IT jobs located in the South East 96.79% 96.81% 97.14%
Number of salaries quoted 11980 16112 16185
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,250 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Customer Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in the South East

Customer Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the South East region.

Customer Support Engineer Salary Trend in the South East

Customer Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the South East region over the 3 months to 19 January 2017.

Customer Support Engineer Salary Histogram in the South East

Customer Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the South East region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +45 3 £35,000 -30.00% 1
Surrey +36 2 £25,000 - 1
Customer Support Engineer
England

Customer Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 19 January 2017, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Support Engineer in the job title.

1 17 (80.95%) Linux
2 11 (52.38%) TCP/IP
3 10 (47.62%) Firewall
4 9 (42.86%) DNS
5 8 (38.10%) Cisco
6 7 (33.33%) ADSL
6 7 (33.33%) WAN
6 7 (33.33%) SMTP
6 7 (33.33%) Windows
6 7 (33.33%) Internet
6 7 (33.33%) Kalman Filter
6 7 (33.33%) Email Filtering
6 7 (33.33%) Web Filtering
7 6 (28.57%) MS Excel
8 4 (19.05%) Microsoft
9 3 (14.29%) VMware Infrastructure
9 3 (14.29%) WebSphere
9 3 (14.29%) PKI
9 3 (14.29%) VMware
9 3 (14.29%) Identity Management
9 3 (14.29%) Apache
9 3 (14.29%) Tomcat
9 3 (14.29%) MySQL
9 3 (14.29%) WebLogic
9 3 (14.29%) IIS
10 2 (9.52%) MS Office
10 2 (9.52%) Active Directory
10 2 (9.52%) Citrix
10 2 (9.52%) DHCP
10 2 (9.52%) Electronics

Customer Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) Apache
1 3 (14.29%) IIS
1 3 (14.29%) Tomcat
1 3 (14.29%) WebLogic
1 3 (14.29%) WebSphere
Applications
1 6 (28.57%) MS Excel
2 2 (9.52%) MS Office
3 1 (4.76%) MS PowerPoint
Communications & Networking
1 11 (52.38%) TCP/IP
2 10 (47.62%) Firewall
3 9 (42.86%) DNS
4 7 (33.33%) ADSL
4 7 (33.33%) Internet
4 7 (33.33%) SMTP
4 7 (33.33%) WAN
5 2 (9.52%) DHCP
5 2 (9.52%) Wireshark
6 1 (4.76%) MPLS
6 1 (4.76%) Multicast
6 1 (4.76%) OSPF
6 1 (4.76%) RIP
6 1 (4.76%) VLAN
6 1 (4.76%) VRRP
Database & Business Intelligence
1 3 (14.29%) MySQL
General
1 2 (9.52%) Avionics
1 2 (9.52%) Electronics
1 2 (9.52%) Games
2 1 (4.76%) Finance
2 1 (4.76%) Italian Language
2 1 (4.76%) Manufacturing
2 1 (4.76%) Retail
2 1 (4.76%) Spanish Language
2 1 (4.76%) Telecoms
Miscellaneous
1 3 (14.29%) PKI
2 2 (9.52%) Analytical Skills
3 1 (4.76%) Data Centre
3 1 (4.76%) Digital Media
Operating Systems
1 17 (80.95%) Linux
2 7 (33.33%) Windows
3 2 (9.52%) Windows 10
3 2 (9.52%) Windows 7
3 2 (9.52%) Windows 8
3 2 (9.52%) Windows Server 2008
3 2 (9.52%) Windows Server 2012
Processes & Methodologies
1 7 (33.33%) Email Filtering
1 7 (33.33%) Kalman Filter
1 7 (33.33%) Web Filtering
2 3 (14.29%) Identity Management
3 2 (9.52%) Coaching
3 2 (9.52%) Network Management
3 2 (9.52%) Service Delivery
Qualifications
1 2 (9.52%) DBS Check
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 3 (14.29%) VMware Infrastructure
2 2 (9.52%) Active Directory
3 1 (4.76%) Hyper-V
3 1 (4.76%) VirtualBox
3 1 (4.76%) VMware ESX
Systems Management
1 2 (9.52%) Backup Exec
Vendors
1 8 (38.10%) Cisco
2 4 (19.05%) Microsoft
3 3 (14.29%) VMware
4 2 (9.52%) Apple
4 2 (9.52%) Citrix
4 2 (9.52%) Google
5 1 (4.76%) Blue Coat
5 1 (4.76%) Brocade
5 1 (4.76%) F5
5 1 (4.76%) Juniper
Leatherhead, Surrey
RM plc
Salary: £22000 - £28000 per annum + bonus, benefits
Posted: 7 days ago