The statistics below represent IT jobs advertised across the South East region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 408 441 453
Rank change year-on-year
+33 +12
Permanent jobs requiring a Customer Support Engineer 24 19 18
As % of all permanent IT jobs located in the South East 0.13% 0.092% 0.079%
As % of the Job Titles category 0.13% 0.095% 0.081%
Number of salaries quoted 24 14 16
Median salary £28,500 £35,000 £41,250
Median salary % change year-on-year
-18.57% -15.15%
90% offered a salary of more than £22,300 £24,000 £27,250
10% offered a salary of more than £42,500 £39,500 £50,000
UK excluding London median salary £28,500 £27,125 £45,000
% change year-on-year
+5.06% -39.72%
Customer Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17949 20098 22128
As % of all permanent IT jobs located in the South East 97.20% 96.81% 96.69%
Number of salaries quoted 15281 16494 17631
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in the South East

Customer Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the South East region.

Customer Support Engineer Salary Trend in the South East

Customer Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the South East region over the 3 months to 28 July 2016.

Customer Support Engineer Salary Histogram in the South East

Customer Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the South East region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire - 9 £23,000 - 1
Oxfordshire -18 8 £28,500 -27.84% 1
Berkshire +10 3 £45,000 +12.50%
West Sussex - 2 £22,000 -
Hampshire +2 1 £21,500 -10.41%
East Sussex - 1 £30,000 -
Customer Support Engineer
England

Customer Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 28 July 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Support Engineer in the job title.

1 25 (46.30%) DNS
2 23 (42.59%) Windows
3 22 (40.74%) Linux
3 22 (40.74%) TCP/IP
4 19 (35.19%) WAN
5 14 (25.93%) DHCP
5 14 (25.93%) Cisco
6 13 (24.07%) Firewall
7 12 (22.22%) Internet
7 12 (22.22%) SMTP
8 11 (20.37%) ADSL
8 11 (20.37%) Active Directory
8 11 (20.37%) Degree
8 11 (20.37%) Mathematics
8 11 (20.37%) Kalman Filter
8 11 (20.37%) Email Filtering
8 11 (20.37%) Web Filtering
9 9 (16.67%) VMware
10 8 (14.81%) VMware Infrastructure
10 8 (14.81%) Wireless
10 8 (14.81%) LAN
11 7 (12.96%) Mobile Device Management
11 7 (12.96%) MS Excel
11 7 (12.96%) Blackberry
11 7 (12.96%) Android
11 7 (12.96%) iPhone
11 7 (12.96%) Windows Server 2012
12 6 (11.11%) Network Management
12 6 (11.11%) MySQL
13 5 (9.26%) SAN

Customer Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.85%) Apache
1 1 (1.85%) Exchange Server 2010
1 1 (1.85%) IIS
1 1 (1.85%) MS Exchange
1 1 (1.85%) Skype for Business
1 1 (1.85%) Tomcat
1 1 (1.85%) WebLogic
1 1 (1.85%) WebSphere
Applications
1 7 (12.96%) MS Excel
2 1 (1.85%) MS PowerPoint
Communications & Networking
1 25 (46.30%) DNS
2 22 (40.74%) TCP/IP
3 19 (35.19%) WAN
4 14 (25.93%) DHCP
5 13 (24.07%) Firewall
6 12 (22.22%) Internet
6 12 (22.22%) SMTP
7 11 (20.37%) ADSL
8 8 (14.81%) LAN
8 8 (14.81%) Wireless
9 5 (9.26%) SAN
10 2 (3.70%) HTTP
11 1 (1.85%) EIGRP
11 1 (1.85%) Ethernet
11 1 (1.85%) FTP
11 1 (1.85%) H.323
11 1 (1.85%) OSPF
11 1 (1.85%) RIP
11 1 (1.85%) VoIP
11 1 (1.85%) VPN
Database & Business Intelligence
1 6 (11.11%) MySQL
2 2 (3.70%) SQL Server
3 1 (1.85%) Big Data
3 1 (1.85%) Data Warehouse
3 1 (1.85%) Hadoop
3 1 (1.85%) OLAP
3 1 (1.85%) SQL Server 2012
3 1 (1.85%) SQL Server 2014
General
1 2 (3.70%) Telecoms
2 1 (1.85%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.85%) Web Services
Miscellaneous
1 11 (20.37%) Mathematics
2 7 (12.96%) Blackberry
2 7 (12.96%) iPhone
3 4 (7.41%) Analytical Skills
4 3 (5.56%) Home Automation
4 3 (5.56%) Smart Meter
5 1 (1.85%) Chemistry
5 1 (1.85%) Physics
5 1 (1.85%) PKI
5 1 (1.85%) Video Conferencing
Operating Systems
1 23 (42.59%) Windows
2 22 (40.74%) Linux
3 7 (12.96%) Android
3 7 (12.96%) Windows Server 2012
4 5 (9.26%) Windows 7
4 5 (9.26%) Windows 8
4 5 (9.26%) Windows Server 2008
5 2 (3.70%) Windows 10
6 1 (1.85%) HPUX
6 1 (1.85%) Windows Server
6 1 (1.85%) Windows XP
Processes & Methodologies
1 11 (20.37%) Email Filtering
1 11 (20.37%) Kalman Filter
1 11 (20.37%) Web Filtering
2 7 (12.96%) Mobile Device Management
3 6 (11.11%) Network Management
4 5 (9.26%) Service Delivery
5 2 (3.70%) Case Management
6 1 (1.85%) Analytics
6 1 (1.85%) Capacity Management
6 1 (1.85%) Capacity Planning
6 1 (1.85%) Change Management
6 1 (1.85%) Escalation Management
6 1 (1.85%) ETL
6 1 (1.85%) Fraud Detection
6 1 (1.85%) Identity Management
6 1 (1.85%) ITIL
6 1 (1.85%) Network Monitoring
6 1 (1.85%) Project Management
6 1 (1.85%) Service Management
Programming Languages
1 3 (5.56%) SQL
2 2 (3.70%) PHP
3 1 (1.85%) Java
Qualifications
1 11 (20.37%) Degree
2 1 (1.85%) CCNA
2 1 (1.85%) CCNP
2 1 (1.85%) CCVP
2 1 (1.85%) Cisco Certification
2 1 (1.85%) DBS Check
2 1 (1.85%) DV Cleared
2 1 (1.85%) MCSE
2 1 (1.85%) Microsoft Certification
2 1 (1.85%) SC Cleared
2 1 (1.85%) Security Cleared
Quality Assurance & Compliance
1 1 (1.85%) SLA
System Software
1 11 (20.37%) Active Directory
2 8 (14.81%) VMware Infrastructure
3 2 (3.70%) XenDesktop
4 1 (1.85%) Hyper-V
4 1 (1.85%) VMware ESXi
Systems Management
1 1 (1.85%) Symantec Enterprise Vault
Vendors
1 14 (25.93%) Cisco
2 9 (16.67%) VMware
3 5 (9.26%) Apple
3 5 (9.26%) Citrix
4 3 (5.56%) HP
4 3 (5.56%) Microsoft
4 3 (5.56%) Salesforce.com
5 2 (3.70%) Veeam
6 1 (1.85%) Aastra
6 1 (1.85%) Cloudera
6 1 (1.85%) MapR
6 1 (1.85%) Mitel
6 1 (1.85%) Oracle
6 1 (1.85%) Sun
6 1 (1.85%) Symantec
Abingdon, Oxfordshire
Experis Ltd
Salary: £25000.00 - £32000.00 per annum + Benefits
Posted: 2 days ago
High Wycombe
Real Staffing
Salary: £40000 - £45000 per annum + competitive benefits package
Posted: 20 days ago