The table below looks at the statistics for the Customer Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Engineer in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Customer Support Engineer
Rank 434 - 428
Rank change year-on-year
- 0
Permanent jobs requiring a Customer Support Engineer 11 0 9
As % of all permanent IT jobs located in the South East 0.050% - 0.039%
As % of the Job Titles category 0.053% - 0.041%
Number of salaries quoted 11 0 6
Average salary £40,000 - £30,000
UK excluding London average salary £24,000 £21,500 £30,000
% change year-on-year
+11.62% -28.33%
Customer Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20786 19977 21785
As % of all permanent IT jobs located in the South East 94.59% 95.07% 95.33%
Number of salaries quoted 16278 16494 18666
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,500 £59,500 £60,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Customer Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Customer Support Engineer Jobs Demand Trend in the South East

Customer Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the South East region.

Customer Support Engineer Salary Trend in the South East

Customer Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the South East region over the 3 months to 16 September 2014.

Customer Support Engineer Salary Histogram in the South East

Customer Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Engineer within the South East region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey - 11 £40,000 -
Customer Support Engineer
England

Customer Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 16 September 2014, IT jobs across the South East region that cited Customer Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title.

1 16 (61.54%) VMware
1 16 (61.54%) VMware Infrastructure
2 13 (50.00%) Windows
2 13 (50.00%) EMC
3 10 (38.46%) MS Excel
3 10 (38.46%) German Language
4 9 (34.62%) French Language
4 9 (34.62%) Mentoring
4 9 (34.62%) Wireless
4 9 (34.62%) Degree
4 9 (34.62%) Flash
4 9 (34.62%) Citrix
5 8 (30.77%) DNS
5 8 (30.77%) Computer Science
6 7 (26.92%) Veeam
6 7 (26.92%) Windows Server 2008
6 7 (26.92%) HP
6 7 (26.92%) Windows Server 2012
6 7 (26.92%) Meru Networks
6 7 (26.92%) Microsoft Azure
6 7 (26.92%) Apple
6 7 (26.92%) Backup Exec
6 7 (26.92%) MCTS
6 7 (26.92%) MCITP
6 7 (26.92%) Microsoft Certification
6 7 (26.92%) Juniper
6 7 (26.92%) SAN
6 7 (26.92%) Symantec
6 7 (26.92%) Norton AntiVirus
6 7 (26.92%) DHCP

Customer Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 16 September 2014, IT jobs across the South East region that cited Customer Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.54%) SAS
Applications
1 10 (38.46%) MS Excel
2 2 (7.69%) MS Office
Cloud Services
1 7 (26.92%) Microsoft Azure
Communications & Networking
1 9 (34.62%) Wireless
2 8 (30.77%) DNS
3 7 (26.92%) SAN
3 7 (26.92%) DHCP
4 3 (11.54%) Network Security
4 3 (11.54%) iSCSI
5 1 (3.85%) HTTP
5 1 (3.85%) SNMP
5 1 (3.85%) TCP/IP
5 1 (3.85%) SSL
5 1 (3.85%) Ethereal
5 1 (3.85%) Wireshark
5 1 (3.85%) Internet
5 1 (3.85%) tcpdump
General
1 10 (38.46%) German Language
2 9 (34.62%) French Language
3 3 (11.54%) Spanish Language
4 1 (3.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (34.62%) Flash
2 1 (3.85%) XML
2 1 (3.85%) HTML
Miscellaneous
1 8 (30.77%) Computer Science
2 3 (11.54%) Device Driver
2 3 (11.54%) Replication
2 3 (11.54%) Analytical Skills
2 3 (11.54%) Mathematics
3 1 (3.85%) Client/Server
Operating Systems
1 13 (50.00%) Windows
2 7 (26.92%) Windows Server 2008
2 7 (26.92%) Windows Server 2012
3 5 (19.23%) Linux
4 2 (7.69%) Windows 7
Processes & Methodologies
1 9 (34.62%) Mentoring
2 3 (11.54%) Resource Management
3 1 (3.85%) Project Management
Programming Languages
1 5 (19.23%) SQL
2 1 (3.85%) Java
2 1 (3.85%) PowerHouse
Qualifications
1 9 (34.62%) Degree
2 7 (26.92%) MCTS
2 7 (26.92%) MCITP
2 7 (26.92%) Microsoft Certification
2 7 (26.92%) MCSE
2 7 (26.92%) MCSA
3 3 (11.54%) MCP
System Software
1 16 (61.54%) VMware Infrastructure
2 3 (11.54%) VMware ESX
Systems Management
1 7 (26.92%) Backup Exec
1 7 (26.92%) Norton AntiVirus
Vendors
1 16 (61.54%) VMware
2 13 (50.00%) EMC
3 9 (34.62%) Citrix
4 7 (26.92%) Veeam
4 7 (26.92%) HP
4 7 (26.92%) Meru Networks
4 7 (26.92%) Apple
4 7 (26.92%) Juniper
4 7 (26.92%) Symantec
5 6 (23.08%) NetApp
6 2 (7.69%) Microsoft
7 1 (3.85%) Cisco
7 1 (3.85%) Avaya
7 1 (3.85%) Siemens
7 1 (3.85%) Genesys
7 1 (3.85%) Websense
7 1 (3.85%) Clearswift
7 1 (3.85%) Blue Coat
7 1 (3.85%) WatchGuard
7 1 (3.85%) SonicWALL