The first table below looks at the demand for the Customer Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Customer Support Engineer
Rank 427 427 417
Rank change year-on-year
0 -10
Permanent jobs requiring a Customer Support Engineer 6 12 7
As % of all permanent IT jobs located in the South East 0.027% 0.050% 0.031%
As % of the Job Titles category 0.029% 0.053% 0.032%
Number of salaries quoted 4 11 7
Average salary £28,250 £29,000 £25,000
Average salary % change year-on-year
-2.58% +16.00%
90% offered a salary of more than £21,500 £27,500 £22,500
10% offered a salary of more than £37,800 £45,000 £43,000
UK excluding London average salary £21,000 £27,500 £35,000
% change year-on-year
-23.63% -21.42%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category
20978 22652 21667
As % of all permanent IT jobs located in the South East 94.79% 95.25% 94.43%
Number of salaries quoted 17417 19544 18626
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Customer Support Engineer
England

Customer Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Engineer across the South East region as a proportion of the total demand within the Job Titles category.

South East Customer Support Engineer Jobs Demand Trend

Customer Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the South East region.

South East Customer Support Engineer Salary Trend

Customer Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the South East region over the 3 months to 24 May 2013.

South East Customer Support Engineer Salary Histogram

Customer Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Engineer within the South East region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Hampshire -2 4 £28,250 -23.64%
Surrey - 2 - -
Customer Support Engineer
England

Customer Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the South East region that cited Customer Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title.

1 7 (53.85%) Firewall
1 7 (53.85%) CCNA
1 7 (53.85%) Cisco Certification
1 7 (53.85%) TCP/IP
1 7 (53.85%) LAN
1 7 (53.85%) WAN
1 7 (53.85%) Network Security
2 5 (38.46%) SLA
2 5 (38.46%) UNIX
2 5 (38.46%) Windows
3 4 (30.77%) JNCIA
3 4 (30.77%) JNCIE
3 4 (30.77%) PKI
3 4 (30.77%) CCNP
3 4 (30.77%) French Language
3 4 (30.77%) German Language
3 4 (30.77%) Italian Language
3 4 (30.77%) Spanish Language
4 3 (23.08%) Wireshark
4 3 (23.08%) Ethereal
4 3 (23.08%) Blue Coat
4 3 (23.08%) SonicWALL
4 3 (23.08%) tcpdump
4 3 (23.08%) SolarWinds
4 3 (23.08%) Cisco
4 3 (23.08%) DHCP
4 3 (23.08%) HTTP
4 3 (23.08%) DNS
5 2 (15.38%) Management Information System
5 2 (15.38%) Service Management

Customer Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the South East region that cited Customer Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (15.38%) J2EE
1 2 (15.38%) WebSphere
Application Platforms
1 2 (15.38%) WebLogic
Applications
1 2 (15.38%) MS Office
Communications & Networking
1 7 (53.85%) Firewall
1 7 (53.85%) TCP/IP
1 7 (53.85%) LAN
1 7 (53.85%) WAN
1 7 (53.85%) Network Security
2 3 (23.08%) Wireshark
2 3 (23.08%) Ethereal
2 3 (23.08%) tcpdump
2 3 (23.08%) DHCP
2 3 (23.08%) HTTP
2 3 (23.08%) DNS
Database & Business Intelligence
1 2 (15.38%) Oracle 10g
1 2 (15.38%) Oracle 9i
Development Applications
1 2 (15.38%) JIRA
General
1 4 (30.77%) French Language
1 4 (30.77%) German Language
1 4 (30.77%) Italian Language
1 4 (30.77%) Spanish Language
Miscellaneous
1 4 (30.77%) PKI
2 2 (15.38%) Management Information System
2 2 (15.38%) Social Media
2 2 (15.38%) Smartphone
3 1 (7.692%) Statistics
Operating Systems
1 5 (38.46%) UNIX
1 5 (38.46%) Windows
2 2 (15.38%) AIX
2 2 (15.38%) Linux
2 2 (15.38%) Windows 7
Processes & Methodologies
1 2 (15.38%) Service Management
2 1 (7.692%) Project Management
Programming Languages
1 2 (15.38%) Java
Qualifications
1 7 (53.85%) CCNA
1 7 (53.85%) Cisco Certification
2 4 (30.77%) JNCIA
2 4 (30.77%) JNCIE
2 4 (30.77%) CCNP
Quality Assurance & Compliance
1 5 (38.46%) SLA
2 2 (15.38%) QA
Vendors
1 3 (23.08%) Blue Coat
1 3 (23.08%) SonicWALL
1 3 (23.08%) SolarWinds
1 3 (23.08%) Cisco
2 2 (15.38%) Apple
2 2 (15.38%) IBM
2 2 (15.38%) Microsoft
2 2 (15.38%) JBoss
2 2 (15.38%) Oracle
3 1 (7.692%) Sun
Aylesbury, Buckinghamshire, South East
To be the Customer Support Engineer with, electrical, mechanical and software skills you will need to have: - HNC/HND in Mechanical/ Electrical engineering - Experience supporting complex products and...
360 Resourcing Solutions
Salary: £20k - 30k per year
Posted: 22 May 2013
Tadley, Hampshire
You must have a good understanding of PC software and Smartphone applications, be able to work under your own initiative and possess excellent written and verbal communication skills.
Austin Fraser
Salary: £18000.00 - £25000.00 per annum
Posted: 21 May 2013
Reading, Berkshire
Technical-Mandatory *Working knowledge of internet based messaging *Competent with Linux and Windows technology. *Scripting *Understanding of the fundamentals of IP networking, including DNS and IP addressing Desirable *...
Davanti Solutions
Salary: £30,000 per annum
Posted: 23 May 2013