The statistics below represent IT jobs advertised across the South East region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 400 469 452
Rank change year-on-year
+69 -17
Permanent jobs requiring a Customer Support Engineer 7 5 20
As % of all permanent IT jobs located in the South East 0.043% 0.023% 0.091%
As % of the Job Titles category 0.045% 0.024% 0.094%
Number of salaries quoted 7 5 18
Median salary £35,000 £25,000 £24,000
Median salary % change year-on-year
+40.00% +4.16%
UK excluding London median salary £32,500 £38,750 £24,000
% change year-on-year
-16.12% +61.45%
Customer Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
15695 20925 21297
As % of all permanent IT jobs located in the South East 96.89% 97.03% 96.98%
Number of salaries quoted 13077 17659 16983
Median salary £42,500 £43,500 £40,000
Median salary % change year-on-year
-2.29% +8.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Customer Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in the South East

Customer Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the South East region.

Customer Support Engineer Salary Trend in the South East

Customer Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the South East region over the 3 months to 8 December 2016.

Customer Support Engineer Salary Histogram in the South East

Customer Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the South East region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +55 6 £41,750 -16.50%
Oxfordshire - 1 £28,500 -
Customer Support Engineer
England

Customer Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 8 December 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Support Engineer in the job title.

1 27 (84.38%) Linux
2 15 (46.88%) TCP/IP
3 14 (43.75%) Firewall
4 12 (37.50%) Cisco
5 11 (34.38%) Email Filtering
5 11 (34.38%) Web Filtering
5 11 (34.38%) Kalman Filter
5 11 (34.38%) Internet
5 11 (34.38%) DNS
5 11 (34.38%) ADSL
5 11 (34.38%) WAN
5 11 (34.38%) SMTP
5 11 (34.38%) Windows
6 8 (25.00%) MySQL
7 4 (12.50%) MS Excel
7 4 (12.50%) Microsoft
8 3 (9.38%) Smart Meter
8 3 (9.38%) PKI
8 3 (9.38%) WebSphere
8 3 (9.38%) Identity Management
8 3 (9.38%) Wireless
8 3 (9.38%) WebLogic
8 3 (9.38%) IIS
8 3 (9.38%) Apache
8 3 (9.38%) Tomcat
8 3 (9.38%) Home Automation
8 3 (9.38%) Salesforce.com
9 2 (6.25%) Avionics
9 2 (6.25%) Analytical Skills
9 2 (6.25%) Electronics

Customer Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) Apache
1 3 (9.38%) IIS
1 3 (9.38%) Tomcat
1 3 (9.38%) WebLogic
1 3 (9.38%) WebSphere
Applications
1 4 (12.50%) MS Excel
2 1 (3.13%) MS PowerPoint
Communications & Networking
1 15 (46.88%) TCP/IP
2 14 (43.75%) Firewall
3 11 (34.38%) ADSL
3 11 (34.38%) DNS
3 11 (34.38%) Internet
3 11 (34.38%) SMTP
3 11 (34.38%) WAN
4 3 (9.38%) Wireless
5 2 (6.25%) Wireshark
6 1 (3.13%) MPLS
6 1 (3.13%) Multicast
6 1 (3.13%) OSPF
6 1 (3.13%) RIP
6 1 (3.13%) VLAN
6 1 (3.13%) VRRP
Database & Business Intelligence
1 8 (25.00%) MySQL
2 1 (3.13%) Big Data
2 1 (3.13%) Data Warehouse
2 1 (3.13%) Hadoop
2 1 (3.13%) OLAP
General
1 2 (6.25%) Avionics
1 2 (6.25%) Electronics
1 2 (6.25%) Games
2 1 (3.13%) Finance
2 1 (3.13%) Italian Language
2 1 (3.13%) Manufacturing
2 1 (3.13%) Retail
2 1 (3.13%) Spanish Language
2 1 (3.13%) Telecoms
Miscellaneous
1 3 (9.38%) Home Automation
1 3 (9.38%) PKI
1 3 (9.38%) Smart Meter
2 2 (6.25%) Analytical Skills
3 1 (3.13%) Data Centre
3 1 (3.13%) Digital Media
Operating Systems
1 27 (84.38%) Linux
2 11 (34.38%) Windows
Processes & Methodologies
1 11 (34.38%) Email Filtering
1 11 (34.38%) Kalman Filter
1 11 (34.38%) Web Filtering
2 3 (9.38%) Identity Management
3 1 (3.13%) Analytics
3 1 (3.13%) ETL
Programming Languages
1 1 (3.13%) Java
System Software
1 1 (3.13%) Hyper-V
1 1 (3.13%) VirtualBox
1 1 (3.13%) VMware ESX
1 1 (3.13%) VMware Infrastructure
Vendors
1 12 (37.50%) Cisco
2 4 (12.50%) Microsoft
3 3 (9.38%) Salesforce.com
4 1 (3.13%) Blue Coat
4 1 (3.13%) Brocade
4 1 (3.13%) Cloudera
4 1 (3.13%) F5
4 1 (3.13%) Juniper
4 1 (3.13%) MapR
4 1 (3.13%) VMware
Richmond, Surrey
RM plc
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 3 days ago