The statistics below represent IT jobs advertised across the South East region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 406 449 470
Rank change year-on-year
+43 +21
Permanent jobs requiring a Customer Support Engineer 29 20 16
As % of all permanent IT jobs located in the South East 0.16% 0.096% 0.068%
As % of the Job Titles category 0.16% 0.099% 0.071%
Number of salaries quoted 29 8 14
Median salary £28,500 £39,500 £40,000
Median salary % change year-on-year
-27.84% -1.25%
90% offered a salary of more than £22,000 £24,000 £30,500
10% offered a salary of more than £42,500 £39,500 £50,000
UK excluding London median salary £28,500 £29,875 £35,000
% change year-on-year
-4.60% -14.64%
Customer Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17679 20227 22676
As % of all permanent IT jobs located in the South East 96.84% 97.07% 96.42%
Number of salaries quoted 14979 16338 18353
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in the South East

Customer Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the South East region.

Customer Support Engineer Salary Trend in the South East

Customer Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the South East region over the 3 months to 30 May 2016.

Customer Support Engineer Salary Histogram in the South East

Customer Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the South East region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 11 £32,500 -
West Sussex - 7 £22,000 -
Oxfordshire -8 5 £28,500 -27.84%
Hampshire +8 2 £38,750 +61.45% 1
East Sussex - 1 £30,000 -
Customer Support Engineer
England

Customer Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 May 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Support Engineer in the job title.

1 19 (45.24%) DNS
2 17 (40.48%) WAN
3 16 (38.10%) TCP/IP
3 16 (38.10%) Windows
4 14 (33.33%) DHCP
4 14 (33.33%) Degree
5 12 (28.57%) LAN
5 12 (28.57%) Cisco
6 11 (26.19%) Active Directory
6 11 (26.19%) Mathematics
7 10 (23.81%) Linux
8 9 (21.43%) VMware
8 9 (21.43%) Network Management
9 8 (19.05%) VMware Infrastructure
9 8 (19.05%) Android
10 7 (16.67%) Windows Server 2012
10 7 (16.67%) Mobile Device Management
10 7 (16.67%) Blackberry
10 7 (16.67%) MS Excel
10 7 (16.67%) iPhone
10 7 (16.67%) Firewall
11 6 (14.29%) Telecoms
11 6 (14.29%) SMTP
11 6 (14.29%) Internet
12 5 (11.90%) Citrix
12 5 (11.90%) Cisco Certification
12 5 (11.90%) SAN
12 5 (11.90%) Apple
12 5 (11.90%) SLA
12 5 (11.90%) CCNP

Customer Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.76%) IIS
2 1 (2.38%) Apache
2 1 (2.38%) Confluence
2 1 (2.38%) Exchange Server 2010
2 1 (2.38%) MS Exchange
2 1 (2.38%) Skype for Business
2 1 (2.38%) Tomcat
2 1 (2.38%) WebLogic
2 1 (2.38%) WebSphere
Applications
1 7 (16.67%) MS Excel
Communications & Networking
1 19 (45.24%) DNS
2 17 (40.48%) WAN
3 16 (38.10%) TCP/IP
4 14 (33.33%) DHCP
5 12 (28.57%) LAN
6 7 (16.67%) Firewall
7 6 (14.29%) Internet
7 6 (14.29%) SMTP
8 5 (11.90%) ADSL
8 5 (11.90%) SAN
8 5 (11.90%) Wireless
9 3 (7.14%) HTTP
10 2 (4.76%) 4G
10 2 (4.76%) LDAP
11 1 (2.38%) 2G
11 1 (2.38%) Fast Ethernet
11 1 (2.38%) Network Security
11 1 (2.38%) RIP
11 1 (2.38%) RTSP
11 1 (2.38%) Unified Communications
Database & Business Intelligence
1 3 (7.14%) SQL Server
2 1 (2.38%) PostgreSQL
2 1 (2.38%) SQL Server 2012
2 1 (2.38%) SQL Server 2014
Development Applications
1 1 (2.38%) JIRA
General
1 6 (14.29%) Telecoms
2 1 (2.38%) Advertising
Libraries, Frameworks & Software Standards
1 2 (4.76%) Web Services
Miscellaneous
1 11 (26.19%) Mathematics
2 7 (16.67%) Blackberry
2 7 (16.67%) iPhone
3 4 (9.52%) Analytical Skills
4 1 (2.38%) Chemistry
4 1 (2.38%) Physics
4 1 (2.38%) PKI
4 1 (2.38%) Video Conferencing
Operating Systems
1 16 (38.10%) Windows
2 10 (23.81%) Linux
3 8 (19.05%) Android
4 7 (16.67%) Windows Server 2012
5 5 (11.90%) Windows 7
5 5 (11.90%) Windows 8
5 5 (11.90%) Windows Server 2008
6 2 (4.76%) Windows 10
7 1 (2.38%) HPUX
7 1 (2.38%) Windows Server
7 1 (2.38%) Windows XP
Processes & Methodologies
1 9 (21.43%) Network Management
2 7 (16.67%) Mobile Device Management
3 5 (11.90%) Email Filtering
3 5 (11.90%) Kalman Filter
3 5 (11.90%) Service Delivery
3 5 (11.90%) Web Filtering
4 4 (9.52%) Fault Management
5 2 (4.76%) Case Management
6 1 (2.38%) Capacity Management
6 1 (2.38%) Capacity Planning
6 1 (2.38%) Change Management
6 1 (2.38%) Escalation Management
6 1 (2.38%) Fraud Detection
6 1 (2.38%) Identity Management
6 1 (2.38%) ITIL
6 1 (2.38%) Network Monitoring
6 1 (2.38%) Project Management
6 1 (2.38%) Service Management
6 1 (2.38%) Software Engineering
Programming Languages
1 4 (9.52%) SQL
2 3 (7.14%) C
3 2 (4.76%) PHP
4 1 (2.38%) Python
Qualifications
1 14 (33.33%) Degree
2 5 (11.90%) CCNA
2 5 (11.90%) CCNP
2 5 (11.90%) Cisco Certification
3 4 (9.52%) SC Cleared
3 4 (9.52%) Security Cleared
4 1 (2.38%) CCVP
4 1 (2.38%) DBS Check
4 1 (2.38%) DV Cleared
4 1 (2.38%) MCSE
4 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 5 (11.90%) SLA
System Software
1 11 (26.19%) Active Directory
2 8 (19.05%) VMware Infrastructure
3 2 (4.76%) XenDesktop
4 1 (2.38%) Hyper-V
4 1 (2.38%) VMware ESXi
Systems Management
1 1 (2.38%) Symantec Enterprise Vault
Vendors
1 12 (28.57%) Cisco
2 9 (21.43%) VMware
3 5 (11.90%) Apple
3 5 (11.90%) Citrix
4 4 (9.52%) Juniper
4 4 (9.52%) Microsoft
4 4 (9.52%) Nortel
5 3 (7.14%) HP
6 2 (4.76%) Veeam
7 1 (2.38%) Aastra
7 1 (2.38%) Mitel
7 1 (2.38%) Oracle
7 1 (2.38%) Sun
7 1 (2.38%) Symantec
Southampton
Hays Specialist Recruitment Ltd
Salary: £24000.00 - £28000.00 per annum
Posted: 17 days ago