The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 161 214 204
Rank change year-on-year
+53 -10
Permanent jobs citing Incident Management 361 250 279
As % of all permanent IT jobs located in the South East 1.60% 1.17% 1.22%
As % of the Processes & Methodologies category 2.04% 1.53% 1.60%
Number of salaries quoted 209 206 189
Average salary £40,000 £32,400 £37,500
Average salary % change year-on-year
+23.45% -13.60%
90% offered a salary of more than £25,000 £22,000 £22,500
10% offered a salary of more than £62,500 £52,500 £57,550
UK excluding London average salary £40,000 £37,500 £36,500
% change year-on-year
+6.66% +2.73%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17679 16362 17388
As % of all permanent IT jobs located in the South East 78.51% 76.25% 76.21%
Number of salaries quoted 13679 13279 14721
Average salary £45,000 £45,000 £44,500
Average salary % change year-on-year
- +1.12%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 1 September 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +71 132 £50,000 +26.98% 3
Hampshire +24 113 £40,000 +37.93% 8
Surrey -5 49 £40,000 +6.66% 10
Buckinghamshire -11 26 £42,500 +30.76% 6
Kent +9 17 £42,500 -46.87% 3
West Sussex -19 16 £31,250 +73.61%
Oxfordshire +7 5 £38,000 -15.55% 1
Middlesex 0 2 £36,250 +5.83%
East Sussex - 2 £28,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 1 September 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 311 (48.59%) ITIL
2 238 (37.19%) Windows
3 175 (27.34%) Microsoft
4 173 (27.03%) Security Cleared
5 162 (25.31%) Problem Management
6 158 (24.69%) Service Management
7 157 (24.53%) SLA
8 147 (22.97%) Active Directory
9 128 (20.00%) Telecoms
10 122 (19.06%) SC Cleared
11 112 (17.50%) Service Delivery
12 111 (17.34%) Finance
13 106 (16.56%) MS Excel
14 102 (15.94%) Root Cause Analysis
15 89 (13.91%) Retail
16 85 (13.28%) Cisco
17 84 (13.13%) Change Management
18 83 (12.97%) Citrix
19 82 (12.81%) SQL
19 82 (12.81%) VMware
20 81 (12.66%) DNS
20 81 (12.66%) DV Cleared
21 80 (12.50%) MS Office
22 77 (12.03%) Fujitsu
23 73 (11.41%) Windows Server 2003
24 66 (10.31%) HP
25 65 (10.16%) MS Exchange
25 65 (10.16%) Firewall
26 63 (9.84%) Management Information System
27 62 (9.69%) DHCP

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 1 September 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 65 (10.16%) MS Exchange
2 52 (8.13%) IIS
3 45 (7.03%) Apache
4 39 (6.09%) Exchange Server 2003
5 38 (5.94%) Exchange Server 2010
6 33 (5.16%) SharePoint 2010
6 33 (5.16%) SharePoint
7 28 (4.38%) Live Communications Server
8 25 (3.91%) Blackberry Enterprise Server
9 17 (2.66%) Tomcat
9 17 (2.66%) Lync
10 16 (2.50%) WebSphere
11 10 (1.56%) WebSphere Application Server
12 8 (1.25%) SAS
13 5 (0.78%) IBM HTTP Server
14 4 (0.63%) Oracle HTTP Server
14 4 (0.63%) Exchange Server 2007
14 4 (0.63%) Oracle SOA Suite
15 3 (0.47%) Oracle 10gAS
15 3 (0.47%) Liferay
Applications
1 106 (16.56%) MS Excel
2 80 (12.50%) MS Office
3 11 (1.72%) MS PowerPoint
4 1 (0.16%) MS Visio
Business Applications
1 11 (1.72%) Retail-J
2 7 (1.09%) Oracle EBS R12
2 7 (1.09%) Oracle EBS
3 6 (0.94%) Oracle Applications
3 6 (0.94%) Dynamics CRM
4 5 (0.78%) SAP FI
4 5 (0.78%) SAP FI/CO
4 5 (0.78%) SAP CO
5 4 (0.63%) Dynamics NAV
5 4 (0.63%) Compiere
6 3 (0.47%) assyst
6 3 (0.47%) Remedy ITSM
6 3 (0.47%) Agresso
7 2 (0.31%) SAP Oil and Gas
8 1 (0.16%) SAP SD
8 1 (0.16%) Maximo
Cloud Services
1 8 (1.25%) SaaS
2 4 (0.63%) Microsoft Azure
3 3 (0.47%) Amazon AWS
Communications & Networking
1 81 (12.66%) DNS
2 65 (10.16%) Firewall
3 62 (9.69%) DHCP
4 55 (8.59%) Internet
5 42 (6.56%) TCP/IP
6 41 (6.41%) WAN
6 41 (6.41%) LAN
7 35 (5.47%) SAN
8 26 (4.06%) ISDN
9 25 (3.91%) VPN
10 24 (3.75%) DPNSS
10 24 (3.75%) SDH
10 24 (3.75%) MD110
11 18 (2.81%) Intrusion Detection
11 18 (2.81%) tcpdump
11 18 (2.81%) LDAP
12 17 (2.66%) Cisco ASA
12 17 (2.66%) Wireshark
13 16 (2.50%) VoIP
14 15 (2.34%) FTP
Database & Business Intelligence
1 33 (5.16%) EDRMS
1 33 (5.16%) IDOL
2 27 (4.22%) SQL Server
3 20 (3.13%) Oracle Database
4 15 (2.34%) MySQL
4 15 (2.34%) DB2
5 12 (1.88%) MS Access
6 5 (0.78%) Oracle Database 11g
7 4 (0.63%) Oracle BI EE
7 4 (0.63%) Oracle Reports
8 3 (0.47%) Oracle Discoverer
8 3 (0.47%) Relational Database
9 2 (0.31%) SQL Server 2008
9 2 (0.31%) SQL Server 2012
9 2 (0.31%) RDBMS
9 2 (0.31%) SQL Server Reporting Services
9 2 (0.31%) SQL Server 2005
9 2 (0.31%) QlikView
Development Applications
1 4 (0.63%) Team Foundation Server
2 3 (0.47%) Cucumber
2 3 (0.47%) SpecFlow
2 3 (0.47%) Jenkins
2 3 (0.47%) NUnit
2 3 (0.47%) Subversion
2 3 (0.47%) JIRA
2 3 (0.47%) Atlassian Bamboo
2 3 (0.47%) Visual Studio
2 3 (0.47%) VSS/SourceSafe
3 2 (0.31%) Introscope
General
1 128 (20.00%) Telecoms
2 111 (17.34%) Finance
3 89 (13.91%) Retail
4 16 (2.50%) Marketing
5 11 (1.72%) Legal
6 9 (1.41%) Banking
7 7 (1.09%) Front Office
8 6 (0.94%) Law
9 4 (0.63%) Back Office
10 3 (0.47%) Manufacturing
11 2 (0.31%) Financial Institution
11 2 (0.31%) Electronics
12 1 (0.16%) Automotive
12 1 (0.16%) Billing
Job Titles
1 150 (23.44%) Analyst
2 88 (13.75%) Support Engineer
3 55 (8.59%) Service Analyst
4 51 (7.97%) Service Desk Analyst
5 47 (7.34%) Applications Support
6 42 (6.56%) Security Analyst
7 41 (6.41%) Incident Manager
8 34 (5.31%) Support Analyst
9 33 (5.16%) Team Leader
10 32 (5.00%) Senior Analyst
11 31 (4.84%) 3rd Line Support
12 30 (4.69%) Service Manager
13 29 (4.53%) 2nd Line Support
14 28 (4.38%) Escalation Manager
15 26 (4.06%) 3rd Line Support Engineer
16 25 (3.91%) 1st Line Support
17 24 (3.75%) Senior Security Analyst
18 22 (3.44%) Problem Manager
18 22 (3.44%) Consultant
18 22 (3.44%) Administrator
Libraries, Frameworks & Software Standards
1 10 (1.56%) .NET
1 10 (1.56%) XML
2 9 (1.41%) CSS
3 6 (0.94%) Web Services
3 6 (0.94%) WPF
4 5 (0.78%) Oracle Fusion
4 5 (0.78%) HTML
4 5 (0.78%) ASP.NET
4 5 (0.78%) Middleware
5 4 (0.63%) ActiveMQ
5 4 (0.63%) SOAP
6 3 (0.47%) COM
6 3 (0.47%) J2EE
6 3 (0.47%) ADO.NET
6 3 (0.47%) Ajax
6 3 (0.47%) XSLT
6 3 (0.47%) MSMQ
6 3 (0.47%) WebSphere MQ
6 3 (0.47%) jQuery
6 3 (0.47%) .NET Remoting
Miscellaneous
1 63 (9.84%) Management Information System
2 60 (9.38%) Statistics
3 32 (5.00%) Computer Science
4 30 (4.69%) Blackberry
5 27 (4.22%) Clustering
6 26 (4.06%) Enterprise Software
7 14 (2.19%) EPoS
8 9 (1.41%) Thin Client
8 9 (1.41%) Fat Client
9 6 (0.94%) Physics
9 6 (0.94%) iPhone
10 5 (0.78%) Video Conferencing
10 5 (0.78%) Replication
10 5 (0.78%) Mobile App
11 4 (0.63%) Client/Server
12 3 (0.47%) PACS
12 3 (0.47%) Life Science
12 3 (0.47%) CMDB
12 3 (0.47%) Mathematics
13 2 (0.31%) Digital Media
Operating Systems
1 238 (37.19%) Windows
2 73 (11.41%) Windows Server 2003
3 55 (8.59%) Windows Server 2008
4 52 (8.13%) Windows XP
5 50 (7.81%) Linux
6 41 (6.41%) Windows 7
7 32 (5.00%) UNIX
8 23 (3.59%) Solaris
9 11 (1.72%) Windows Server 2012
10 7 (1.09%) Red Hat Enterprise Linux
11 4 (0.63%) AIX
11 4 (0.63%) HPUX
11 4 (0.63%) Windows 2000
12 2 (0.31%) Windows Vista
12 2 (0.31%) Apple iOS
13 1 (0.16%) Windows 8
13 1 (0.16%) CentOS
13 1 (0.16%) Windows Mobile
13 1 (0.16%) Mac OS X
13 1 (0.16%) Windows Phone
Processes & Methodologies
1 311 (48.59%) ITIL
2 162 (25.31%) Problem Management
3 158 (24.69%) Service Management
4 112 (17.50%) Service Delivery
5 102 (15.94%) Root Cause Analysis
6 84 (13.13%) Change Management
7 51 (7.97%) Time Management
8 42 (6.56%) Information Security
9 40 (6.25%) ITSM
10 38 (5.94%) Stakeholder Management
11 34 (5.31%) Project Management
12 33 (5.16%) Security Testing
13 32 (5.00%) Security Management
14 29 (4.53%) Disaster Recovery
15 27 (4.22%) Penetration Testing
16 25 (3.91%) High Availability
17 23 (3.59%) Performance Management
17 23 (3.59%) Vulnerability Assessment
18 19 (2.97%) SIEM
19 18 (2.81%) Change Control
Programming Languages
1 82 (12.81%) SQL
2 49 (7.66%) PowerShell
3 17 (2.66%) Java
4 10 (1.56%) C
5 9 (1.41%) Shell Script
6 8 (1.25%) VB
6 8 (1.25%) C#
7 7 (1.09%) JavaScript
7 7 (1.09%) PHP
8 6 (0.94%) Perl
8 6 (0.94%) VB.NET
8 6 (0.94%) VB6
9 4 (0.63%) Ruby
10 3 (0.47%) Korn
10 3 (0.47%) AWK
10 3 (0.47%) C++
10 3 (0.47%) PL/SQL
10 3 (0.47%) Bash Shell
10 3 (0.47%) sed
11 2 (0.31%) ABAP
Qualifications
1 173 (27.03%) Security Cleared
2 122 (19.06%) SC Cleared
3 81 (12.66%) DV Cleared
4 54 (8.44%) Degree
5 50 (7.81%) Cisco Certification
6 45 (7.03%) ITIL Certification
7 44 (6.88%) Microsoft Certification
8 39 (6.09%) CCNA
9 30 (4.69%) CISSP
10 27 (4.22%) MCSE
11 25 (3.91%) CISA
11 25 (3.91%) CISM
12 24 (3.75%) MCSA
13 16 (2.50%) CCNP
14 14 (2.19%) GIAC
14 14 (2.19%) VMware Certified Professional (VCP)
14 14 (2.19%) MCITP
15 13 (2.03%) MCP
16 12 (1.88%) CCA
17 11 (1.72%) CCIE
Quality Assurance & Compliance
1 157 (24.53%) SLA
2 32 (5.00%) ISO/IEC 27001
3 24 (3.75%) COBIT
3 24 (3.75%) ISO/IEC 17799
4 7 (1.09%) QA
5 3 (0.47%) Sarbanes-Oxley
5 3 (0.47%) ISO 9001
5 3 (0.47%) PCI DSS
6 2 (0.31%) HL7
7 1 (0.16%) TickIT
7 1 (0.16%) ISO 9000
System Software
1 147 (22.97%) Active Directory
2 53 (8.28%) VMware Infrastructure
3 33 (5.16%) ISA Server
4 28 (4.38%) Hyper-V
5 23 (3.59%) UAG
6 15 (2.34%) XenApp
7 14 (2.19%) XenDesktop
7 14 (2.19%) Snort
8 13 (2.03%) Oracle RAC
9 8 (1.25%) XenServer
9 8 (1.25%) Tivoli Workload Scheduler
10 6 (0.94%) VMware ESX
11 5 (0.78%) vSphere
11 5 (0.78%) Forefront TMG
12 4 (0.63%) PowerHA
12 4 (0.63%) RHEV
12 4 (0.63%) Terminal Services
13 3 (0.47%) NFS
13 3 (0.47%) Oracle RMAN
13 3 (0.47%) Tivoli Directory Server
Systems Management
1 44 (6.88%) NetBackup
2 24 (3.75%) SCCM
3 12 (1.88%) Tivoli
4 11 (1.72%) WSUS
5 10 (1.56%) Data Guard
6 8 (1.25%) Unicenter
6 8 (1.25%) Veritas Storage Foundation
6 8 (1.25%) Tivoli Monitoring
6 8 (1.25%) Netcool
6 8 (1.25%) OpenView Configuration Management
7 7 (1.09%) Oracle Enterprise Manager
8 4 (0.63%) SCOM
8 4 (0.63%) Norton AntiVirus
9 3 (0.47%) DameWare
9 3 (0.47%) OpenView
9 3 (0.47%) Control-M
9 3 (0.47%) Puppet
9 3 (0.47%) Opscode Chef
9 3 (0.47%) SCSM
9 3 (0.47%) HP Quality Center
Vendors
1 175 (27.34%) Microsoft
2 85 (13.28%) Cisco
3 83 (12.97%) Citrix
4 82 (12.81%) VMware
5 77 (12.03%) Fujitsu
6 66 (10.31%) HP
7 52 (8.13%) Oracle
8 44 (6.88%) Veritas
9 41 (6.41%) Meridio
10 39 (6.09%) Dell
11 38 (5.94%) IBM
12 26 (4.06%) Remedy
13 24 (3.75%) Ericsson
13 24 (3.75%) Aastra
13 24 (3.75%) Sonus
14 22 (3.44%) Juniper
15 17 (2.66%) Sourcefire
16 16 (2.50%) SAP
17 14 (2.19%) CommVault
17 14 (2.19%) SolarWinds
Surrey
set2recruit
Salary: £50000 - £90000 Per Annum + Bonus and Benefits
Posted: 2 hours ago
Reading, Berkshire
I.T. Skillfinder
Salary: £30000 - £35000 per annum + Bonus, Pension, Healthcare etc
Posted: 4 hours ago
Weybridge
Capita - ITIN
Salary: £17000 per annum + £3,400pa
Posted: 2 days ago
Basingstoke, Hampshire
Evolution Recruitment Solutions
Salary: 40,000 + 5% bonus + 10% pension
Posted: 2 days ago
Dorking, Surrey
ITF Solutions
Salary: £21000 - £22000 per annum + Bens
Posted: 2 days ago
High Wycombe, Buckinghamshire
Stafford-Sharp Associates
Salary: From £38,000 to £42,000 per annum
Posted: 3 days ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 3 days ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 3 days ago
Didcot, Oxfordshire
Randstad Technologies
Salary: £30000.00 - £35000.00 per annum + bonus and benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17k - 24.5k per year
Posted: 4 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 5 days ago
Aldershot, Hampshire
Experis Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 5 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 5 days ago
Surrey / Kent
Fidelity Worldwide Investment
Posted: 5 days ago
Hampshire
Intapeople
Salary: £35000 to £40000 per annum
Posted: 6 days ago
Tonbridge
Interquest - ITQ Financial - Tunbridge Wells
Posted: 6 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 6 days ago
Surrey
Capita - ITIN
Salary: £19000 - £22000 per annum + Benefits
Posted: 8 days ago
Bracknell
Capita - ITMS
Salary: Car Allowance+Bonus+Further Benefits
Posted: 11 days ago
Aldershot, Hampshire
CSC
Salary: From £25,000 to £30,000 per annum plus shift allowance
Posted: 14 days ago