The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Incident Management
Rank 146 190 209
Rank change year-on-year
+44 +19
Permanent jobs citing Incident Management 404 256 283
As % of all permanent IT jobs located in the South East 1.95% 1.28% 1.27%
As % of the Processes & Methodologies category 2.41% 1.59% 1.63%
Number of salaries quoted 269 196 171
Average salary £37,500 £33,000 £37,500
Average salary % change year-on-year
+13.63% -12.00%
90% offered a salary of more than £21,750 £22,500 £23,850
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16732 16099 17338
As % of all permanent IT jobs located in the South East 80.87% 80.26% 77.91%
Number of salaries quoted 13498 12726 14825
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £29,500
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 27 January 2015.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +77 130 £42,500 +63.46% 11
Surrey +32 95 £25,000 -15.25% 4
Buckinghamshire +46 89 £36,000 -10.00% 3
Hampshire -72 37 £45,000 +48.76% 7
East Sussex - 17 £45,000 - 1
Kent -7 12 £35,000 -39.13% 3
West Sussex -2 8 £38,000 -20.00% 1
Oxfordshire 0 6 £29,250 +19.38% 2
Middlesex - 3 £50,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 27 January 2015, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 425 (52.47%) ITIL
2 289 (35.68%) Windows
3 247 (30.49%) Microsoft
4 216 (26.67%) Security Cleared
5 188 (23.21%) SLA
6 182 (22.47%) SC Cleared
7 180 (22.22%) Service Management
8 176 (21.73%) Active Directory
9 171 (21.11%) Problem Management
10 158 (19.51%) Telecoms
11 148 (18.27%) Finance
11 148 (18.27%) MS Excel
12 140 (17.28%) VMware
13 126 (15.56%) MS Office
14 121 (14.94%) Cisco
15 120 (14.81%) Service Delivery
16 118 (14.57%) Change Management
17 115 (14.20%) Citrix
18 109 (13.46%) VMware Infrastructure
19 108 (13.33%) MS Exchange
20 102 (12.59%) SQL
20 102 (12.59%) Analytical Skills
21 101 (12.47%) Retail
22 97 (11.98%) Mentoring
23 93 (11.48%) Root Cause Analysis
24 91 (11.23%) DNS
24 91 (11.23%) Firewall
25 90 (11.11%) Fujitsu
26 85 (10.49%) Statistics
27 84 (10.37%) LAN

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 27 January 2015, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 108 (13.33%) MS Exchange
2 60 (7.41%) SharePoint
3 55 (6.79%) IIS
4 53 (6.54%) Apache
5 44 (5.43%) SharePoint 2010
6 33 (4.07%) Exchange Server 2003
7 20 (2.47%) Live Communications Server
8 18 (2.22%) Exchange Server 2010
9 17 (2.10%) Lync
10 15 (1.85%) Blackberry Enterprise Server
11 13 (1.60%) Tomcat
12 7 (0.86%) SAS
12 7 (0.86%) Exchange Server 2007
13 6 (0.74%) WebSphere
14 5 (0.62%) SharePoint Server
14 5 (0.62%) Exchange Server 2013
15 3 (0.37%) IBM HTTP Server
15 3 (0.37%) Oracle HTTP Server
15 3 (0.37%) CMS
16 1 (0.12%) Oracle Workflow
Applications
1 148 (18.27%) MS Excel
2 126 (15.56%) MS Office
3 4 (0.49%) MS PowerPoint
4 1 (0.12%) MS Project
4 1 (0.12%) MS Visio
4 1 (0.12%) Acrobat
Business Applications
1 7 (0.86%) Retail-J
2 6 (0.74%) Agresso
3 2 (0.25%) SAP Oil and Gas
3 2 (0.25%) Remedy ITSM
4 1 (0.12%) Oracle EBS R12
4 1 (0.12%) Oracle Receivables
4 1 (0.12%) Oracle Cash Management
4 1 (0.12%) Oracle Subledger Accounting
4 1 (0.12%) Dynamics CRM
4 1 (0.12%) Dynamics AX
4 1 (0.12%) Oracle Financials
Cloud Services
1 12 (1.48%) SaaS
2 11 (1.36%) Amazon AWS
3 10 (1.23%) Amazon ELB
3 10 (1.23%) Amazon SQS
3 10 (1.23%) Amazon EC2
3 10 (1.23%) Amazon S3
4 2 (0.25%) Google Apps
5 1 (0.12%) Office 365
5 1 (0.12%) Microsoft Azure
5 1 (0.12%) PaaS
Communications & Networking
1 91 (11.23%) DNS
1 91 (11.23%) Firewall
2 84 (10.37%) LAN
3 78 (9.63%) Internet
4 77 (9.51%) DHCP
5 72 (8.89%) WAN
6 54 (6.67%) SAN
7 31 (3.83%) Wireshark
8 30 (3.70%) Intrusion Detection
9 26 (3.21%) VPN
10 25 (3.09%) Cisco ASA
11 24 (2.96%) TCP/IP
12 19 (2.35%) ISDN
12 19 (2.35%) Cisco IOS
13 17 (2.10%) Cisco Nexus
13 17 (2.10%) BGP
14 15 (1.85%) MPLS
14 15 (1.85%) EIGRP
14 15 (1.85%) Ethernet
14 15 (1.85%) Network Security
Database & Business Intelligence
1 49 (6.05%) SQL Server
2 45 (5.56%) EDRMS
2 45 (5.56%) IDOL
3 23 (2.84%) MySQL
4 20 (2.47%) MS Access
5 13 (1.60%) Oracle Database
6 10 (1.23%) Amazon RDS
6 10 (1.23%) Redis
7 7 (0.86%) DB2
8 5 (0.62%) Oracle Reports
9 2 (0.25%) Big Data
9 2 (0.25%) RDBMS
9 2 (0.25%) Relational Database
10 1 (0.12%) BusinessObjects
10 1 (0.12%) Data Warehouse
10 1 (0.12%) Data Mining
10 1 (0.12%) SQL Server Reporting Services
10 1 (0.12%) QlikView
Development Applications
1 15 (1.85%) VSS/SourceSafe
2 3 (0.37%) Atlassian Bamboo
3 2 (0.25%) Team Foundation Server
3 2 (0.25%) JIRA
4 1 (0.12%) PVCS
4 1 (0.12%) Rational Application Developer
4 1 (0.12%) Eclipse
4 1 (0.12%) MSI
4 1 (0.12%) Subversion
General
1 158 (19.51%) Telecoms
2 148 (18.27%) Finance
3 101 (12.47%) Retail
4 35 (4.32%) Front Office
5 12 (1.48%) Legal
5 12 (1.48%) Banking
6 11 (1.36%) Military
7 9 (1.11%) Back Office
8 7 (0.86%) Advertising
8 7 (0.86%) Marketing
9 5 (0.62%) Law
10 3 (0.37%) Billing
11 2 (0.25%) Financial Institution
11 2 (0.25%) Electronics
11 2 (0.25%) Manufacturing
12 1 (0.12%) Publishing
12 1 (0.12%) Games
12 1 (0.12%) French Language
12 1 (0.12%) Investment Banking
12 1 (0.12%) Retail Banking
Job Titles
1 188 (23.21%) Analyst
2 114 (14.07%) Support Engineer
3 78 (9.63%) Service Analyst
4 72 (8.89%) Service Desk Analyst
5 51 (6.30%) Incident Manager
6 48 (5.93%) Support Analyst
7 46 (5.68%) Service Manager
8 39 (4.81%) Infrastructure Engineer
8 39 (4.81%) Problem Manager
9 38 (4.69%) 2nd Line Support
10 37 (4.57%) Team Leader
10 37 (4.57%) Applications Support
11 36 (4.44%) 3rd Line Support
12 31 (3.83%) 1st Line Support
12 31 (3.83%) 3rd Line Support Engineer
13 30 (3.70%) Consultant
14 29 (3.58%) Senior Analyst
14 29 (3.58%) Escalation Manager
15 27 (3.33%) Security Analyst
15 27 (3.33%) Technical Support
Libraries, Frameworks & Software Standards
1 17 (2.10%) CSS
2 16 (1.98%) Web Services
3 12 (1.48%) HTML
4 7 (0.86%) .NET
5 5 (0.62%) Spring
5 5 (0.62%) .NET Framework
6 3 (0.37%) WebSphere MQ
6 3 (0.37%) J2EE
7 2 (0.25%) XML
7 2 (0.25%) Middleware
7 2 (0.25%) Application Packaging
8 1 (0.12%) JTAPI
8 1 (0.12%) Struts
8 1 (0.12%) ASP.NET
Miscellaneous
1 102 (12.59%) Analytical Skills
2 85 (10.49%) Statistics
3 66 (8.15%) Management Information System
4 36 (4.44%) Computer Science
5 19 (2.35%) Clustering
5 19 (2.35%) Blackberry
6 17 (2.10%) Thin Client
6 17 (2.10%) Fat Client
6 17 (2.10%) Visualisation
7 11 (1.36%) Enterprise Software
8 10 (1.23%) Life Science
9 8 (0.99%) AS400
10 7 (0.86%) Mobile App
11 6 (0.74%) iSeries
12 5 (0.62%) Replication
13 4 (0.49%) CMDB
13 4 (0.49%) Enterprise Storage
13 4 (0.49%) User Experience
14 3 (0.37%) PKI
14 3 (0.37%) Smartphone
Operating Systems
1 289 (35.68%) Windows
2 82 (10.12%) Windows Server 2003
3 76 (9.38%) Linux
4 65 (8.02%) Windows Server 2008
5 63 (7.78%) Windows 7
6 57 (7.04%) Windows XP
7 51 (6.30%) UNIX
8 30 (3.70%) Windows Server 2012
9 16 (1.98%) Red Hat Enterprise Linux
10 12 (1.48%) Solaris
11 10 (1.23%) Amazon Linux
12 7 (0.86%) Apple iOS
13 6 (0.74%) Windows Mobile
13 6 (0.74%) AIX
13 6 (0.74%) Android
14 4 (0.49%) Mac OS X
14 4 (0.49%) Windows 8
14 4 (0.49%) Mac OS
15 2 (0.25%) Windows Vista
16 1 (0.12%) Windows 2000 Server
Processes & Methodologies
1 425 (52.47%) ITIL
2 180 (22.22%) Service Management
3 171 (21.11%) Problem Management
4 120 (14.81%) Service Delivery
5 118 (14.57%) Change Management
6 97 (11.98%) Mentoring
7 93 (11.48%) Root Cause Analysis
8 57 (7.04%) Time Management
9 54 (6.67%) Information Security
10 51 (6.30%) Coaching
11 50 (6.17%) ITSM
12 46 (5.68%) SIEM
13 44 (5.43%) Capacity Management
14 42 (5.19%) Stakeholder Management
15 40 (4.94%) ITIL V2
16 37 (4.57%) Performance Monitoring
17 31 (3.83%) Line Management
17 31 (3.83%) Project Management
18 29 (3.58%) Vulnerability Management
19 27 (3.33%) Performance Management
Programming Languages
1 102 (12.59%) SQL
2 67 (8.27%) PowerShell
3 17 (2.10%) Java
4 11 (1.36%) C
5 7 (0.86%) Shell Script
6 4 (0.49%) Korn
6 4 (0.49%) Perl
7 3 (0.37%) JavaScript
7 3 (0.37%) Bash Shell
7 3 (0.37%) sed
7 3 (0.37%) AWK
8 2 (0.25%) C#
9 1 (0.12%) PHP
9 1 (0.12%) VBScript
9 1 (0.12%) VB
9 1 (0.12%) Bourne shell
Qualifications
1 216 (26.67%) Security Cleared
2 182 (22.47%) SC Cleared
3 82 (10.12%) DV Cleared
4 65 (8.02%) Degree
5 56 (6.91%) Cisco Certification
6 53 (6.54%) ITIL Certification
7 48 (5.93%) Microsoft Certification
8 41 (5.06%) CCNP
9 32 (3.95%) CCNA
10 22 (2.72%) CISSP
11 21 (2.59%) ITIL Foundation Certificate
12 17 (2.10%) MCSE
13 15 (1.85%) MCP
13 15 (1.85%) VMware Certified Professional (VCP)
13 15 (1.85%) JNCIS
14 12 (1.48%) CISM
15 11 (1.36%) Network+ Certification
15 11 (1.36%) GIAC
15 11 (1.36%) MCSA
16 10 (1.23%) CISA
Quality Assurance & Compliance
1 188 (23.21%) SLA
2 23 (2.84%) ISO/IEC 27001
3 12 (1.48%) PCI DSS
4 9 (1.11%) QA
5 8 (0.99%) COBIT
5 8 (0.99%) ISO/IEC 17799
6 3 (0.37%) Sarbanes-Oxley
7 1 (0.12%) ISO 9001
7 1 (0.12%) HIPAA
7 1 (0.12%) Solvency II
System Software
1 176 (21.73%) Active Directory
2 109 (13.46%) VMware Infrastructure
3 45 (5.56%) ISA Server
4 34 (4.20%) XenApp
5 28 (3.46%) vSphere
6 12 (1.48%) XenDesktop
7 11 (1.36%) Hyper-V
8 8 (0.99%) Snort
9 6 (0.74%) XenServer
10 5 (0.62%) Microsoft App-V
10 5 (0.62%) UAG
11 4 (0.49%) Forefront TMG
11 4 (0.49%) NFS
11 4 (0.49%) Terminal Services
12 3 (0.37%) Veritas Volume Manager
12 3 (0.37%) Veritas Cluster Server
12 3 (0.37%) Tivoli Directory Server
12 3 (0.37%) VMware ESXi
13 1 (0.12%) MetaFrame
13 1 (0.12%) Firmware
Systems Management
1 60 (7.41%) NetBackup
2 29 (3.58%) SCOM
3 27 (3.33%) Nagios
4 26 (3.21%) Netcool
5 21 (2.59%) SCCM
6 18 (2.22%) Tivoli
7 15 (1.85%) Tivoli Monitoring
7 15 (1.85%) Netcool/OMNIbus
7 15 (1.85%) Cisco Prime
7 15 (1.85%) Cisco LMS
7 15 (1.85%) Opsview
8 13 (1.60%) Opscode Chef
9 11 (1.36%) OpenView Configuration Management
9 11 (1.36%) Unicenter
9 11 (1.36%) Veritas Storage Foundation
10 10 (1.23%) logstash
11 6 (0.74%) Backup Exec
12 5 (0.62%) WSUS
12 5 (0.62%) EdgeSight
13 4 (0.49%) HP Quality Center
Vendors
1 247 (30.49%) Microsoft
2 140 (17.28%) VMware
3 121 (14.94%) Cisco
4 115 (14.20%) Citrix
5 90 (11.11%) Fujitsu
6 65 (8.02%) HP
7 60 (7.41%) Veritas
8 56 (6.91%) Meridio
9 51 (6.30%) Oracle
10 45 (5.56%) Juniper
11 38 (4.69%) IBM
12 36 (4.44%) Remedy
13 22 (2.72%) Dell
14 20 (2.47%) CheckPoint
14 20 (2.47%) Websense
15 19 (2.35%) Huawei
16 17 (2.10%) Altiris
17 13 (1.60%) EMC
18 12 (1.48%) Sourcefire
19 11 (1.36%) F5
Slough, Berkshire
Digitech Resourcing Ltd
Salary: Up to £60,000 per annum + Benefits
Posted: 11 hours ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 12 hours ago
Bracknell, Berkshire
Burns Sheehan
Salary: £40000 - £50000 per annum + Benefits
Posted: 13 hours ago
Reading, Berkshire
People Source Consulting
Salary: £25000 per annum
Posted: 14 hours ago
Tonbridge
Interquest - IQ ESM
Salary: £60000 - £60500 per annum
Posted: 16 hours ago
Oxfordshire
Harvey Nash plc
Salary: £18000 - £22000 per annum + Great Benefits
Posted: 18 hours ago
Surrey
Spring Technology
Salary: £20000.00 - £23500.00 per annum
Posted: Yesterday
Portsmouth, Hampshire
Gerrard White
Salary: £26000 - £30000 per annum
Posted: Yesterday
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent package - full details upon request
Posted: Yesterday
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: Yesterday
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 4 days ago
Worthing, West Sussex
Experis Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: 4 days ago
Berkshire
LA International
Salary: £1 - £2 per annum + Competitive + Benefits
Posted: 4 days ago
Reading
Incite Insight
Salary: £0 - £20,000 per year
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Salary: £20000 - £25000 per annum + bonus, other benefits
Posted: 5 days ago
Reading
Incite Insight
Salary: up to £20,000
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: 5 days ago
Petersfield, Hampshire
Circle Recruitment
Salary: £20000 - £30000 per annum
Posted: 5 days ago
South East
Vodafone
Salary: Competitive
Posted: 6 days ago