The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 148 197 233
Rank change year-on-year
+49 +36
Permanent jobs citing Incident Management 393 323 239
As % of all permanent IT jobs located in the South East 1.90% 1.44% 1.09%
As % of the Processes & Methodologies category 2.29% 1.78% 1.42%
Number of salaries quoted 300 205 199
Average salary £40,000 £40,000 £32,450
Average salary % change year-on-year
- +23.26%
90% offered a salary of more than £22,500 £24,000 £21,450
10% offered a salary of more than £61,000 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17161 18115 16851
As % of all permanent IT jobs located in the South East 82.92% 80.51% 76.89%
Number of salaries quoted 13972 14159 13696
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £66,200 £65,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 4 August 2015.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +15 103 £42,500 -26.08% 16
Buckinghamshire +59 93 £31,500 -3.07% 4
Surrey +40 84 £37,500 +2.73% 6
Kent +35 40 £43,500 -3.33% 1
Hampshire -55 37 £29,750 -25.62% 7
Middlesex +17 14 £40,000 -20.00%
Oxfordshire +3 9 £67,500 +77.63%
West Sussex -10 9 £42,500 +14.86%
Sussex - 3 £40,000 -
East Sussex +20 2 £50,000 +21.21%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 4 August 2015, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 463 (58.02%) ITIL
2 259 (32.46%) Windows
3 236 (29.57%) SLA
4 191 (23.93%) Microsoft
5 190 (23.81%) Service Management
6 181 (22.68%) VMware
7 180 (22.56%) Change Management
8 163 (20.43%) Problem Management
9 156 (19.55%) Service Delivery
10 155 (19.42%) Active Directory
11 143 (17.92%) MS Excel
12 139 (17.42%) Finance
13 134 (16.79%) Firewall
14 127 (15.91%) VMware Infrastructure
15 126 (15.79%) Security Cleared
16 123 (15.41%) MS Office
16 123 (15.41%) Cisco
17 115 (14.41%) Degree
18 114 (14.29%) Linux
19 101 (12.66%) WAN
20 99 (12.41%) LAN
21 94 (11.78%) Root Cause Analysis
22 87 (10.90%) SQL
22 87 (10.90%) ITSM
23 86 (10.78%) Telecoms
24 79 (9.90%) SC Cleared
25 78 (9.77%) VPN
25 78 (9.77%) Citrix
26 76 (9.52%) Windows Server 2008
27 75 (9.40%) Cisco Certification

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 4 August 2015, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 75 (9.40%) MS Exchange
2 48 (6.02%) IIS
3 28 (3.51%) Exchange Server 2010
4 27 (3.38%) Lync
5 25 (3.13%) SharePoint
6 19 (2.38%) WebLogic
7 17 (2.13%) Apache
7 17 (2.13%) Exchange Server 2013
8 15 (1.88%) Exchange Server 2003
9 14 (1.75%) IBM Notes
10 13 (1.63%) JBoss
10 13 (1.63%) Tomcat
11 12 (1.50%) OpenStack
11 12 (1.50%) nginx
12 11 (1.38%) Exchange Server 2007
12 11 (1.38%) Lotus Domino
13 8 (1.00%) Oracle Workflow
14 5 (0.63%) Blackberry Enterprise Server
15 3 (0.38%) Live Communications Server
16 2 (0.25%) SharePoint 2013
Applications
1 143 (17.92%) MS Excel
2 123 (15.41%) MS Office
3 10 (1.25%) MS Project
3 10 (1.25%) MS Visio
4 9 (1.13%) MS PowerPoint
5 2 (0.25%) DOC1
5 2 (0.25%) PrintSoft PReS
Business Applications
1 11 (1.38%) Oracle Applications
2 8 (1.00%) SAP FI/CO
2 8 (1.00%) SAP CO
2 8 (1.00%) SAP FI
2 8 (1.00%) SAP SRM
3 7 (0.88%) Remedy ITSM
3 7 (0.88%) Remedy AR System
4 2 (0.25%) SAP IS-U
4 2 (0.25%) Oracle EBS R12
4 2 (0.25%) SAP SM
4 2 (0.25%) SAP CRM
4 2 (0.25%) assyst
5 1 (0.13%) Retail-J
5 1 (0.13%) SAP Oil and Gas
5 1 (0.13%) Oracle Financials
5 1 (0.13%) SAP MM
5 1 (0.13%) Oracle EBS
5 1 (0.13%) Oracle Receivables
5 1 (0.13%) Oracle Cash Management
5 1 (0.13%) Oracle Subledger Accounting
Cloud Services
1 30 (3.76%) Office 365
2 18 (2.26%) Amazon AWS
3 8 (1.00%) Cloud Computing
4 4 (0.50%) SaaS
5 2 (0.25%) Microsoft Azure
6 1 (0.13%) Google Analytics
6 1 (0.13%) Amazon SQS
6 1 (0.13%) Force.com
6 1 (0.13%) Amazon EC2
6 1 (0.13%) Amazon S3
6 1 (0.13%) Amazon ELB
6 1 (0.13%) Google Cloud Platform
6 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 134 (16.79%) Firewall
2 101 (12.66%) WAN
3 99 (12.41%) LAN
4 78 (9.77%) VPN
5 56 (7.02%) TCP/IP
6 47 (5.89%) Internet
7 46 (5.76%) DNS
8 43 (5.39%) BGP
9 40 (5.01%) Cisco ASA
10 39 (4.89%) MPLS
11 27 (3.38%) OSPF
11 27 (3.38%) Network Security
12 26 (3.26%) EIGRP
13 24 (3.01%) Wireshark
14 23 (2.88%) SMTP
15 20 (2.51%) SAN
15 20 (2.51%) VLAN
16 18 (2.26%) Cisco IOS
17 17 (2.13%) HTTP
17 17 (2.13%) LDAP
Database & Business Intelligence
1 56 (7.02%) SQL Server
2 22 (2.76%) MySQL
3 14 (1.75%) Oracle Database
4 11 (1.38%) Big Data
5 8 (1.00%) SAP BW
5 8 (1.00%) SAP BI
6 7 (0.88%) SQL Server Reporting Services
6 7 (0.88%) SQL Server Integration Services
6 7 (0.88%) Oracle Reports
6 7 (0.88%) SQL Server 2012
7 6 (0.75%) SQL Server Analysis Services
7 6 (0.75%) DB2
8 5 (0.63%) MS Access
8 5 (0.63%) Data Mining
8 5 (0.63%) Relational Database
9 4 (0.50%) Redis
9 4 (0.50%) RDBMS
10 3 (0.38%) Oracle Database 11g
11 2 (0.25%) SQL Server 2005
11 2 (0.25%) EDRMS
Development Applications
1 14 (1.75%) VSS/SourceSafe
2 11 (1.38%) JIRA
2 11 (1.38%) Jenkins
3 5 (0.63%) Apache Ivy
4 4 (0.50%) Yeoman
5 3 (0.38%) HP UFT
5 3 (0.38%) Introscope
6 2 (0.25%) Team Foundation Server
7 1 (0.13%) eggPlant
General
1 139 (17.42%) Finance
2 86 (10.78%) Telecoms
3 33 (4.14%) Retail
4 29 (3.63%) Banking
5 17 (2.13%) Billing
6 14 (1.75%) Law
7 11 (1.38%) Back Office
8 10 (1.25%) Manufacturing
9 9 (1.13%) Retail Banking
9 9 (1.13%) Marketing
10 7 (0.88%) Advertising
10 7 (0.88%) Games
11 6 (0.75%) Legal
12 5 (0.63%) Front Office
13 3 (0.38%) Publishing
14 2 (0.25%) Electronics
15 1 (0.13%) Cantonese Language
15 1 (0.13%) Dutch Language
15 1 (0.13%) French Language
15 1 (0.13%) Polish Language
Job Titles
1 242 (30.33%) Analyst
2 91 (11.40%) Service Analyst
3 83 (10.40%) Service Desk Analyst
4 61 (7.64%) Service Manager
5 59 (7.39%) Support Engineer
5 59 (7.39%) Support Analyst
6 53 (6.64%) Delivery Manager
7 46 (5.76%) Applications Support
7 46 (5.76%) Services Delivery Manager
8 43 (5.39%) Team Leader
9 37 (4.64%) Security Analyst
9 37 (4.64%) Network Engineer
10 32 (4.01%) Senior Analyst
11 30 (3.76%) Technical Manager
12 27 (3.38%) Problem Manager
12 27 (3.38%) Incident Manager
12 27 (3.38%) 2nd Line Support
13 26 (3.26%) IT Support
14 24 (3.01%) Process Manager
14 24 (3.01%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 17 (2.13%) Web Services
2 12 (1.50%) MCollective
3 8 (1.00%) XML
4 7 (0.88%) Middleware
5 6 (0.75%) .NET
5 6 (0.75%) 802.1X
6 5 (0.63%) Oracle Fusion
6 5 (0.63%) HTML
6 5 (0.63%) CSS
7 2 (0.25%) Application Packaging
8 1 (0.13%) REST
8 1 (0.13%) J2EE
8 1 (0.13%) ActiveMQ
8 1 (0.13%) EDI
Miscellaneous
1 67 (8.40%) Analytical Skills
1 67 (8.40%) Data Centre
2 63 (7.89%) Management Information System
3 55 (6.89%) Computer Science
4 40 (5.01%) Statistics
5 21 (2.63%) Clustering
6 20 (2.51%) Blackberry
7 11 (1.38%) Video Conferencing
8 10 (1.25%) EPoS
8 10 (1.25%) Replication
9 9 (1.13%) Client/Server
9 9 (1.13%) Life Science
10 8 (1.00%) Fat Client
10 8 (1.00%) Thin Client
11 7 (0.88%) PMI
11 7 (0.88%) iPhone
11 7 (0.88%) iPad
12 6 (0.75%) Mobile Banking
12 6 (0.75%) Online Banking
13 5 (0.63%) Data Protection Act
Operating Systems
1 259 (32.46%) Windows
2 114 (14.29%) Linux
3 76 (9.52%) Windows Server 2008
4 59 (7.39%) UNIX
5 53 (6.64%) Windows 7
6 49 (6.14%) Windows Server 2012
7 42 (5.26%) Windows Server 2003
8 34 (4.26%) Red Hat Enterprise Linux
9 26 (3.26%) Windows 8
10 25 (3.13%) Solaris
11 15 (1.88%) AIX
12 13 (1.63%) Windows XP
13 8 (1.00%) Mac OS X
14 7 (0.88%) Android
15 6 (0.75%) Apple iOS
16 3 (0.38%) Windows Vista
17 2 (0.25%) Windows 2000
18 1 (0.13%) zOS
18 1 (0.13%) HPUX
18 1 (0.13%) SUSE
Processes & Methodologies
1 463 (58.02%) ITIL
2 190 (23.81%) Service Management
3 180 (22.56%) Change Management
4 163 (20.43%) Problem Management
5 156 (19.55%) Service Delivery
6 94 (11.78%) Root Cause Analysis
7 87 (10.90%) ITSM
8 64 (8.02%) Information Security
9 61 (7.64%) SIEM
10 60 (7.52%) Project Management
11 56 (7.02%) Mentoring
12 51 (6.39%) Configuration Management
13 46 (5.76%) PRINCE2
14 43 (5.39%) Stakeholder Management
15 36 (4.51%) Penetration Testing
15 36 (4.51%) Coaching
15 36 (4.51%) Capacity Planning
16 33 (4.14%) SDLC
17 32 (4.01%) Line Management
17 32 (4.01%) Release Management
Programming Languages
1 87 (10.90%) SQL
2 36 (4.51%) Perl
3 32 (4.01%) Python
4 30 (3.76%) PowerShell
5 21 (2.63%) Java
6 14 (1.75%) Shell Script
7 10 (1.25%) Ruby
8 9 (1.13%) PHP
9 7 (0.88%) Bash Shell
10 6 (0.75%) C
11 1 (0.13%) C++
11 1 (0.13%) PL/SQL
11 1 (0.13%) T-SQL
11 1 (0.13%) VBScript
11 1 (0.13%) VB.NET
11 1 (0.13%) JCL
Qualifications
1 126 (15.79%) Security Cleared
2 115 (14.41%) Degree
3 79 (9.90%) SC Cleared
4 75 (9.40%) Cisco Certification
5 73 (9.15%) ITIL Certification
6 59 (7.39%) Microsoft Certification
7 52 (6.52%) CISSP
7 52 (6.52%) CCNP
8 50 (6.27%) CCNA
9 48 (6.02%) DV Cleared
10 35 (4.39%) MCP
11 29 (3.63%) MCSE
12 26 (3.26%) VMware Certified Professional (VCP)
12 26 (3.26%) ITIL Foundation Certificate
13 23 (2.88%) CISM
14 19 (2.38%) PRINCE2 Certification
15 17 (2.13%) MCSA
16 15 (1.88%) CISA
16 15 (1.88%) CEH
17 10 (1.25%) CCSE
Quality Assurance & Compliance
1 236 (29.57%) SLA
2 51 (6.39%) ISO/IEC 27001
3 34 (4.26%) PCI DSS
4 14 (1.75%) COBIT
4 14 (1.75%) Sarbanes-Oxley
5 12 (1.50%) QA
6 6 (0.75%) ISO/IEC 17799
7 5 (0.63%) ISO 9000
8 4 (0.50%) HIPAA
9 2 (0.25%) ISO 9001
9 2 (0.25%) HL7
9 2 (0.25%) DICOM
10 1 (0.13%) COSO
System Software
1 155 (19.42%) Active Directory
2 127 (15.91%) VMware Infrastructure
3 29 (3.63%) Hyper-V
4 23 (2.88%) XenApp
5 15 (1.88%) VMware ESXi
6 13 (1.63%) UAG
7 12 (1.50%) qmail
7 12 (1.50%) Squid
8 10 (1.25%) ISA Server
8 10 (1.25%) vSphere
9 9 (1.13%) Snort
10 8 (1.00%) Terminal Services
10 8 (1.00%) Xen
10 8 (1.00%) Forefront TMG
11 4 (0.50%) XenDesktop
12 2 (0.25%) VMware ESX
12 2 (0.25%) VMware Workstation
13 1 (0.13%) Microsoft App-V
13 1 (0.13%) Firmware
13 1 (0.13%) Oracle RAC
Systems Management
1 29 (3.63%) Nagios
2 27 (3.38%) SCOM
3 25 (3.13%) Puppet
4 22 (2.76%) SCCM
5 16 (2.01%) Cisco Prime
6 14 (1.75%) Cisco LMS
6 14 (1.75%) Opsview
7 13 (1.63%) logstash
8 12 (1.50%) Opscode Chef
8 12 (1.50%) ZABBIX
8 12 (1.50%) Cacti
8 12 (1.50%) Ganglia
8 12 (1.50%) collectd
8 12 (1.50%) Graphite
9 11 (1.38%) Backup Exec
10 7 (0.88%) McAfee ePO
11 6 (0.75%) DameWare
11 6 (0.75%) NetBackup
12 5 (0.63%) Nessus
13 3 (0.38%) PureDisk
Vendors
1 191 (23.93%) Microsoft
2 181 (22.68%) VMware
3 123 (15.41%) Cisco
4 78 (9.77%) Citrix
5 42 (5.26%) Juniper
5 42 (5.26%) Oracle
6 40 (5.01%) Remedy
7 38 (4.76%) Avaya
8 37 (4.64%) F5
9 36 (4.51%) Computacenter
10 31 (3.88%) Splunk
11 29 (3.63%) CheckPoint
12 28 (3.51%) SAP
13 25 (3.13%) Red Hat
14 16 (2.01%) Symantec
15 15 (1.88%) Apple
16 14 (1.75%) Lotus
16 14 (1.75%) McAfee
17 13 (1.63%) Websense
18 12 (1.50%) Dell
Slough
Streamline Connections
Salary: £50000 - £60000 per annum + Package
Posted: 11 hours ago
Maidenhead
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Benefits
Posted: Yesterday
South East
Vodafone
Posted: 3 days ago
Havant, Hampshire
Sopra Steria Recruitment
Salary: Up to £61,323 per annum + benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive Salary + Comprehensive Benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 4 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: + Benefits
Posted: 4 days ago
Slough, Berkshire
Telefnica
Posted: 4 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £55,000 to £65,000 per annum + benefits
Posted: 5 days ago
Redhill, Surrey
Venturi
Salary: £35000.00 - £47500.00 per annum + benefits & bonus
Posted: 5 days ago
Portsmouth, Hampshire
Bluetownonline
Salary: £19k - 21k per year
Posted: 5 days ago
Berkshire
Networking People
Salary: Benefits
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £45,000 per annum
Posted: 5 days ago
Maidenhead, Berkshire
Earth Stream Global
Posted: 6 days ago
Kent
Churchill Frank
Salary: £32000 - £40000 per annum + Bonus, Pension and More
Posted: 6 days ago
Hampshire
McGregor Boyall
Salary: £40000 - £45000 per annum + Benefits
Posted: 6 days ago
Maidenhead
Nigel Frank International Limited - Newcastle
Salary: £35000 - £50000 per annum + Benefits
Posted: 6 days ago
Weybridge
Capita - ITPS
Salary: £22000 - £26000 per annum
Posted: 7 days ago
Surrey
Nuffield Health
Posted: 12 days ago
Basingstoke
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 12 days ago