The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Incident Management
Rank 147 188 209
Rank change year-on-year
+41 +21
Permanent jobs citing Incident Management 402 301 301
As % of all permanent IT jobs located in the South East 1.85% 1.37% 1.30%
As % of the Processes & Methodologies category 2.32% 1.72% 1.67%
Number of salaries quoted 260 213 195
Average salary £36,000 £33,750 £37,500
Average salary % change year-on-year
+6.66% -10.00%
90% offered a salary of more than £21,500 £22,510 £23,175
10% offered a salary of more than £50,000 £52,500 £57,500
UK excluding London average salary £38,000 £36,895 £35,000
% change year-on-year
+2.99% +5.41%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17298 17491 18076
As % of all permanent IT jobs located in the South East 79.66% 79.32% 78.18%
Number of salaries quoted 13683 14120 15468
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 26 November 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +72 137 £41,000 +9.33% 8
Surrey +15 76 £27,750 -0.89% 4
Hampshire -42 65 £27,500 -9.09% 7
Buckinghamshire +16 60 £36,000 +7.46% 5
East Sussex - 22 £40,000 - 1
Kent +20 21 £47,500 +46.15% 1
Oxfordshire +12 10 £38,000 -15.55% 2
West Sussex 0 3 £33,000 -30.52%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 26 November 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 369 (48.81%) ITIL
2 268 (35.45%) Windows
3 231 (30.56%) Microsoft
4 219 (28.97%) Security Cleared
5 190 (25.13%) Problem Management
6 170 (22.49%) SC Cleared
7 164 (21.69%) SLA
8 160 (21.16%) Telecoms
9 157 (20.77%) Service Management
10 150 (19.84%) Active Directory
11 140 (18.52%) Finance
12 128 (16.93%) MS Excel
13 111 (14.68%) Citrix
14 109 (14.42%) Root Cause Analysis
15 107 (14.15%) Retail
16 106 (14.02%) Fujitsu
17 105 (13.89%) VMware
18 103 (13.62%) Service Delivery
19 100 (13.23%) Change Management
20 99 (13.10%) Cisco
21 98 (12.96%) Mentoring
22 97 (12.83%) MS Office
23 94 (12.43%) DV Cleared
24 93 (12.30%) SQL
25 89 (11.77%) MS Exchange
26 88 (11.64%) Statistics
27 83 (10.98%) DNS
28 82 (10.85%) Windows Server 2003
29 81 (10.71%) Internet
30 74 (9.79%) Analytical Skills

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 26 November 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 89 (11.77%) MS Exchange
2 57 (7.54%) Apache
3 54 (7.14%) IIS
4 52 (6.88%) SharePoint
5 47 (6.22%) SharePoint 2010
6 44 (5.82%) Exchange Server 2003
7 32 (4.23%) Live Communications Server
8 28 (3.70%) Exchange Server 2010
9 26 (3.44%) Blackberry Enterprise Server
10 16 (2.12%) Tomcat
11 15 (1.98%) Lync
12 12 (1.59%) WebSphere
13 9 (1.19%) SAS
14 5 (0.66%) IBM HTTP Server
15 4 (0.53%) Oracle HTTP Server
15 4 (0.53%) WebSphere Application Server
15 4 (0.53%) Exchange Server 2007
15 4 (0.53%) Oracle SOA Suite
16 3 (0.40%) Exchange Server 2013
16 3 (0.40%) Liferay
Applications
1 128 (16.93%) MS Excel
2 97 (12.83%) MS Office
3 2 (0.26%) MS PowerPoint
4 1 (0.13%) MS Project
4 1 (0.13%) Acrobat
Business Applications
1 11 (1.46%) Retail-J
2 6 (0.79%) Oracle EBS R12
2 6 (0.79%) Oracle EBS
3 5 (0.66%) SAP FI
3 5 (0.66%) SAP FI/CO
3 5 (0.66%) SAP CO
4 4 (0.53%) Remedy ITSM
4 4 (0.53%) Compiere
4 4 (0.53%) Dynamics NAV
5 3 (0.40%) Dynamics CRM
6 2 (0.26%) Agresso
6 2 (0.26%) Oracle Applications
6 2 (0.26%) SAP Oil and Gas
7 1 (0.13%) Dynamics AX
Cloud Services
1 6 (0.79%) SaaS
2 2 (0.26%) Google Apps
3 1 (0.13%) PaaS
3 1 (0.13%) Microsoft Azure
3 1 (0.13%) Amazon AWS
Communications & Networking
1 83 (10.98%) DNS
2 81 (10.71%) Internet
3 72 (9.52%) DHCP
4 71 (9.39%) Firewall
5 63 (8.33%) LAN
6 54 (7.14%) WAN
7 49 (6.48%) SAN
8 28 (3.70%) ISDN
9 25 (3.31%) Intrusion Detection
10 19 (2.51%) Wireshark
10 19 (2.51%) TCP/IP
10 19 (2.51%) VPN
11 18 (2.38%) DPNSS
11 18 (2.38%) SDH
11 18 (2.38%) MD110
12 17 (2.25%) Cisco ASA
13 16 (2.12%) LDAP
14 15 (1.98%) tcpdump
15 14 (1.85%) HTTP
16 13 (1.72%) VoIP
Database & Business Intelligence
1 47 (6.22%) EDRMS
1 47 (6.22%) IDOL
2 38 (5.03%) SQL Server
3 19 (2.51%) MS Access
3 19 (2.51%) Oracle Database
4 15 (1.98%) DB2
5 13 (1.72%) MySQL
6 5 (0.66%) Oracle Reports
7 4 (0.53%) Oracle BI EE
8 2 (0.26%) Big Data
8 2 (0.26%) Oracle Discoverer
8 2 (0.26%) RDBMS
8 2 (0.26%) Relational Database
8 2 (0.26%) SQL Server Reporting Services
8 2 (0.26%) QlikView
8 2 (0.26%) Oracle Database 11g
9 1 (0.13%) Data Mining
Development Applications
1 5 (0.66%) VSS/SourceSafe
2 3 (0.40%) Atlassian Bamboo
3 2 (0.26%) Team Foundation Server
3 2 (0.26%) Introscope
4 1 (0.13%) Subversion
4 1 (0.13%) Eclipse
4 1 (0.13%) Rational Application Developer
4 1 (0.13%) PVCS
General
1 160 (21.16%) Telecoms
2 140 (18.52%) Finance
3 107 (14.15%) Retail
4 25 (3.31%) Front Office
5 12 (1.59%) Banking
6 11 (1.46%) Legal
7 7 (0.93%) Marketing
8 5 (0.66%) Back Office
9 3 (0.40%) Law
9 3 (0.40%) Manufacturing
9 3 (0.40%) Advertising
10 2 (0.26%) Electronics
10 2 (0.26%) Financial Institution
10 2 (0.26%) Billing
11 1 (0.13%) Publishing
Job Titles
1 162 (21.43%) Analyst
2 102 (13.49%) Support Engineer
3 59 (7.80%) Service Analyst
4 54 (7.14%) Service Desk Analyst
5 47 (6.22%) Applications Support
6 46 (6.08%) 2nd Line Support
7 42 (5.56%) Security Analyst
8 41 (5.42%) Incident Manager
9 37 (4.89%) Senior Analyst
9 37 (4.89%) 3rd Line Support
10 36 (4.76%) Escalation Manager
11 32 (4.23%) Support Analyst
12 31 (4.10%) Service Manager
13 30 (3.97%) Problem Manager
14 29 (3.84%) 3rd Line Support Engineer
15 28 (3.70%) Team Leader
16 26 (3.44%) Consultant
17 24 (3.17%) 2nd Line Support Engineer
18 23 (3.04%) 1st Line Support
18 23 (3.04%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 11 (1.46%) CSS
2 6 (0.79%) HTML
3 5 (0.66%) .NET
3 5 (0.66%) Spring
4 4 (0.53%) Oracle Fusion
4 4 (0.53%) Middleware
4 4 (0.53%) ActiveMQ
5 3 (0.40%) WebSphere MQ
5 3 (0.40%) .NET Framework
5 3 (0.40%) J2EE
5 3 (0.40%) Web Services
6 2 (0.26%) XML
6 2 (0.26%) ASP.NET
7 1 (0.13%) SOAP
7 1 (0.13%) Struts
7 1 (0.13%) YAML
7 1 (0.13%) WebCenter
7 1 (0.13%) JTAPI
Miscellaneous
1 88 (11.64%) Statistics
2 74 (9.79%) Analytical Skills
3 64 (8.47%) Management Information System
4 41 (5.42%) Computer Science
5 30 (3.97%) Clustering
6 29 (3.84%) Blackberry
7 22 (2.91%) Enterprise Software
8 18 (2.38%) Thin Client
8 18 (2.38%) Fat Client
9 11 (1.46%) Visualisation
10 8 (1.06%) AS400
10 8 (1.06%) Replication
11 7 (0.93%) Life Science
12 6 (0.79%) iSeries
13 5 (0.66%) Video Conferencing
14 4 (0.53%) Client/Server
15 3 (0.40%) EPoS
15 3 (0.40%) CMDB
15 3 (0.40%) Performance Metrics
16 2 (0.26%) Digital Media
Operating Systems
1 268 (35.45%) Windows
2 82 (10.85%) Windows Server 2003
3 62 (8.20%) Windows XP
4 60 (7.94%) Windows 7
4 60 (7.94%) Linux
5 56 (7.41%) Windows Server 2008
6 50 (6.61%) UNIX
7 21 (2.78%) Windows Server 2012
8 18 (2.38%) Solaris
9 6 (0.79%) Windows Mobile
10 4 (0.53%) Mac OS X
10 4 (0.53%) AIX
10 4 (0.53%) Red Hat Enterprise Linux
11 3 (0.40%) Mac OS
11 3 (0.40%) Windows 8
11 3 (0.40%) HPUX
12 2 (0.26%) Windows Vista
13 1 (0.13%) Apple iOS
13 1 (0.13%) CentOS
Processes & Methodologies
1 369 (48.81%) ITIL
2 190 (25.13%) Problem Management
3 157 (20.77%) Service Management
4 109 (14.42%) Root Cause Analysis
5 103 (13.62%) Service Delivery
6 100 (13.23%) Change Management
7 98 (12.96%) Mentoring
8 68 (8.99%) Time Management
9 61 (8.07%) Information Security
10 51 (6.75%) Coaching
11 47 (6.22%) Stakeholder Management
11 47 (6.22%) ITSM
12 37 (4.89%) SIEM
13 35 (4.63%) ITIL V2
14 34 (4.50%) Line Management
14 34 (4.50%) Performance Management
14 34 (4.50%) Penetration Testing
15 31 (4.10%) Capacity Management
15 31 (4.10%) Performance Monitoring
16 30 (3.97%) Security Management
Programming Languages
1 93 (12.30%) SQL
2 66 (8.73%) PowerShell
3 22 (2.91%) Java
4 13 (1.72%) C
5 8 (1.06%) Shell Script
6 4 (0.53%) Perl
6 4 (0.53%) Korn
7 3 (0.40%) AWK
7 3 (0.40%) Bash Shell
7 3 (0.40%) sed
7 3 (0.40%) C#
8 2 (0.26%) PHP
8 2 (0.26%) PL/SQL
9 1 (0.13%) Ruby
9 1 (0.13%) Bourne shell
9 1 (0.13%) C++
9 1 (0.13%) JavaScript
9 1 (0.13%) VB
9 1 (0.13%) ABAP
9 1 (0.13%) Python
Qualifications
1 219 (28.97%) Security Cleared
2 170 (22.49%) SC Cleared
3 94 (12.43%) DV Cleared
4 67 (8.86%) Degree
5 61 (8.07%) Cisco Certification
6 51 (6.75%) ITIL Certification
7 44 (5.82%) Microsoft Certification
8 35 (4.63%) CISSP
9 33 (4.37%) CCNP
9 33 (4.37%) CCNA
10 25 (3.31%) CISM
11 24 (3.17%) CISA
12 19 (2.51%) MCSE
13 16 (2.12%) ITIL Foundation Certificate
14 15 (1.98%) MCSA
15 12 (1.59%) MCP
15 12 (1.59%) GIAC
15 12 (1.59%) JNCIS
16 11 (1.46%) Network+ Certification
17 10 (1.32%) CCIE
Quality Assurance & Compliance
1 164 (21.69%) SLA
2 33 (4.37%) ISO/IEC 27001
3 21 (2.78%) COBIT
3 21 (2.78%) ISO/IEC 17799
4 8 (1.06%) QA
4 8 (1.06%) PCI DSS
5 2 (0.26%) Sarbanes-Oxley
6 1 (0.13%) ISO 9001
6 1 (0.13%) Solvency II
System Software
1 150 (19.84%) Active Directory
2 73 (9.66%) VMware Infrastructure
3 47 (6.22%) ISA Server
4 22 (2.91%) XenApp
5 14 (1.85%) vSphere
6 12 (1.59%) Hyper-V
7 11 (1.46%) Snort
8 8 (1.06%) Oracle RAC
9 7 (0.93%) XenDesktop
10 6 (0.79%) UAG
11 5 (0.66%) XenServer
12 4 (0.53%) NFS
12 4 (0.53%) PowerHA
12 4 (0.53%) RHEV
13 3 (0.40%) Tivoli Directory Server
13 3 (0.40%) Forefront TMG
14 2 (0.26%) VMware ESXi
14 2 (0.26%) Tivoli Workload Scheduler
14 2 (0.26%) VMware ESX
14 2 (0.26%) Oracle RMAN
Systems Management
1 63 (8.33%) NetBackup
2 24 (3.17%) Netcool
3 17 (2.25%) Tivoli
3 17 (2.25%) SCCM
3 17 (2.25%) SCOM
4 14 (1.85%) Tivoli Monitoring
5 12 (1.59%) Netcool/OMNIbus
5 12 (1.59%) OpenView Configuration Management
5 12 (1.59%) Veritas Storage Foundation
5 12 (1.59%) Unicenter
6 7 (0.93%) Nagios
7 6 (0.79%) Backup Exec
7 6 (0.79%) Oracle Enterprise Manager
7 6 (0.79%) Data Guard
8 5 (0.66%) HP Quality Center
8 5 (0.66%) Cisco Prime
8 5 (0.66%) Cisco LMS
8 5 (0.66%) Opsview
8 5 (0.66%) WSUS
9 3 (0.40%) Control-M
Vendors
1 231 (30.56%) Microsoft
2 111 (14.68%) Citrix
3 106 (14.02%) Fujitsu
4 105 (13.89%) VMware
5 99 (13.10%) Cisco
6 63 (8.33%) Veritas
7 61 (8.07%) Oracle
8 59 (7.80%) HP
8 59 (7.80%) Meridio
9 37 (4.89%) IBM
10 31 (4.10%) Juniper
11 25 (3.31%) Remedy
12 18 (2.38%) Ericsson
12 18 (2.38%) Dell
12 18 (2.38%) Aastra
12 18 (2.38%) Sonus
13 14 (1.85%) SolarWinds
13 14 (1.85%) Sourcefire
13 14 (1.85%) EMC
13 14 (1.85%) CheckPoint
Surrey
Michael Page Technology
Posted: Yesterday
Basingstoke
Capita - ITPS
Salary: £32000 - £33000 per annum + Benefits
Posted: Yesterday
Southampton
Specsavers
Posted: Yesterday
Milton Keynes, Buckinghamshire
Rullion IT Plus
Salary: £25000 per annum
Posted: 2 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 4 days ago
Reading, Oxfordshire
Rural Payments Agency
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 6 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 6 days ago
Oxford, Oxfordshire
IT Connections
Salary: to £40,000 + Bonus
Posted: 6 days ago
Milton Keynes, Buckinghamshire, United Kingdom
White Clarke Group
Salary: Competitive
Posted: 7 days ago
West Malling
Capita - ITIN
Salary: £30000.00 - £40000.00 per annum + oncall
Posted: 7 days ago
Bracknell, Berkshire
Vodafone
Posted: 7 days ago
South East
Vodafone
Posted: 7 days ago
Bracknell, Berkshire
Vodafone
Posted: 14 days ago
South East
Vodafone
Posted: 14 days ago
South East
Vodafone
Posted: 14 days ago
Oxfordshire
Nigel Frank International Limited - Newcastle
Salary: £30000 - £45000 per annum + bens.
Posted: 15 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Salary: Unspecified
Posted: 16 days ago
Hampshire
Bluefire Consulting
Salary: £55000 - £62500 per annum + Excellent Benefits
Posted: 18 days ago
Portsmouth
Hays IT - Uk Posting account
Salary: £22000.00 - £23000.00 per annum + Benefits
Posted: 19 days ago