The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 171 208 208
Rank change year-on-year
+37 0
Permanent jobs citing Incident Management 359 248 279
As % of all permanent IT jobs located in the South East 1.59% 1.17% 1.23%
As % of the Processes & Methodologies category 2.03% 1.53% 1.61%
Number of salaries quoted 209 203 189
Average salary £40,000 £32,400 £37,500
Average salary % change year-on-year
+23.45% -13.60%
90% offered a salary of more than £25,000 £22,000 £22,500
10% offered a salary of more than £62,500 £52,500 £57,550
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17719 16206 17322
As % of all permanent IT jobs located in the South East 78.53% 76.26% 76.15%
Number of salaries quoted 13707 13145 14666
Average salary £45,000 £45,000 £44,500
Average salary % change year-on-year
- +1.12%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 29 August 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +72 133 £50,000 +26.98% 2
Hampshire +17 112 £40,000 +37.93% 10
Surrey -13 47 £42,500 +13.33% 9
Buckinghamshire -5 26 £32,500 - 6
Kent +3 16 £39,000 -51.25% 3
West Sussex -11 16 £31,250 +73.61%
Oxfordshire -2 5 £38,000 -15.55% 1
Middlesex -1 2 £36,250 +5.83%
East Sussex - 2 £28,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 312 (48.98%) ITIL
2 237 (37.21%) Windows
3 172 (27.00%) Microsoft
4 171 (26.84%) Security Cleared
5 162 (25.43%) Problem Management
6 158 (24.80%) Service Management
7 156 (24.49%) SLA
8 149 (23.39%) Active Directory
9 127 (19.94%) Telecoms
10 122 (19.15%) SC Cleared
11 110 (17.27%) Service Delivery
12 109 (17.11%) Finance
13 102 (16.01%) MS Excel
13 102 (16.01%) Root Cause Analysis
14 90 (14.13%) Retail
15 84 (13.19%) Cisco
15 84 (13.19%) Citrix
16 83 (13.03%) SQL
16 83 (13.03%) Change Management
17 82 (12.87%) VMware
18 80 (12.56%) MS Office
18 80 (12.56%) DNS
18 80 (12.56%) DV Cleared
19 76 (11.93%) Fujitsu
20 73 (11.46%) Windows Server 2003
21 65 (10.20%) Firewall
21 65 (10.20%) HP
22 62 (9.73%) DHCP
22 62 (9.73%) MS Exchange
23 61 (9.58%) Management Information System

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 62 (9.73%) MS Exchange
2 52 (8.16%) IIS
3 44 (6.91%) Apache
4 38 (5.97%) Exchange Server 2003
5 37 (5.81%) Exchange Server 2010
6 33 (5.18%) SharePoint 2010
6 33 (5.18%) SharePoint
7 27 (4.24%) Live Communications Server
8 24 (3.77%) Blackberry Enterprise Server
9 17 (2.67%) Tomcat
10 16 (2.51%) Lync
10 16 (2.51%) WebSphere
11 10 (1.57%) WebSphere Application Server
12 8 (1.26%) SAS
13 5 (0.78%) IBM HTTP Server
14 4 (0.63%) Oracle HTTP Server
14 4 (0.63%) Exchange Server 2007
14 4 (0.63%) Oracle SOA Suite
15 3 (0.47%) Oracle 10gAS
15 3 (0.47%) Liferay
Applications
1 102 (16.01%) MS Excel
2 80 (12.56%) MS Office
3 11 (1.73%) MS PowerPoint
4 1 (0.16%) MS Visio
Business Applications
1 11 (1.73%) Retail-J
2 7 (1.10%) Oracle EBS R12
2 7 (1.10%) Oracle EBS
3 6 (0.94%) Oracle Applications
3 6 (0.94%) Dynamics CRM
4 5 (0.78%) SAP FI
4 5 (0.78%) SAP FI/CO
4 5 (0.78%) SAP CO
5 4 (0.63%) Compiere
5 4 (0.63%) assyst
5 4 (0.63%) Dynamics NAV
6 3 (0.47%) Remedy ITSM
6 3 (0.47%) Agresso
7 2 (0.31%) SAP Oil and Gas
8 1 (0.16%) SAP SD
8 1 (0.16%) Maximo
Cloud Services
1 8 (1.26%) SaaS
2 4 (0.63%) Microsoft Azure
3 3 (0.47%) Amazon AWS
Communications & Networking
1 80 (12.56%) DNS
2 65 (10.20%) Firewall
3 62 (9.73%) DHCP
4 55 (8.63%) Internet
5 41 (6.44%) TCP/IP
6 40 (6.28%) WAN
6 40 (6.28%) LAN
7 34 (5.34%) SAN
8 26 (4.08%) ISDN
9 24 (3.77%) SDH
9 24 (3.77%) VPN
9 24 (3.77%) DPNSS
9 24 (3.77%) MD110
10 18 (2.83%) Intrusion Detection
10 18 (2.83%) tcpdump
11 17 (2.67%) Cisco ASA
11 17 (2.67%) Wireshark
11 17 (2.67%) LDAP
11 17 (2.67%) VoIP
12 15 (2.35%) FTP
Database & Business Intelligence
1 33 (5.18%) EDRMS
1 33 (5.18%) IDOL
2 27 (4.24%) SQL Server
3 19 (2.98%) Oracle Database
4 15 (2.35%) DB2
5 13 (2.04%) MySQL
6 11 (1.73%) MS Access
7 5 (0.78%) Oracle Database 11g
8 4 (0.63%) Oracle BI EE
8 4 (0.63%) Oracle Reports
9 3 (0.47%) Oracle Discoverer
9 3 (0.47%) Relational Database
10 2 (0.31%) SQL Server 2008
10 2 (0.31%) SQL Server 2012
10 2 (0.31%) RDBMS
10 2 (0.31%) SQL Server Reporting Services
10 2 (0.31%) SQL Server 2005
10 2 (0.31%) QlikView
Development Applications
1 4 (0.63%) NUnit
1 4 (0.63%) Subversion
1 4 (0.63%) JIRA
1 4 (0.63%) Team Foundation Server
1 4 (0.63%) Cucumber
1 4 (0.63%) SpecFlow
1 4 (0.63%) Jenkins
1 4 (0.63%) VSS/SourceSafe
2 3 (0.47%) Visual Studio
3 2 (0.31%) Introscope
3 2 (0.31%) Atlassian Bamboo
General
1 127 (19.94%) Telecoms
2 109 (17.11%) Finance
3 90 (14.13%) Retail
4 15 (2.35%) Marketing
5 10 (1.57%) Legal
6 8 (1.26%) Banking
7 7 (1.10%) Front Office
8 6 (0.94%) Law
9 3 (0.47%) Manufacturing
9 3 (0.47%) Back Office
10 2 (0.31%) Electronics
10 2 (0.31%) Financial Institution
11 1 (0.16%) Automotive
11 1 (0.16%) Billing
Job Titles
1 147 (23.08%) Analyst
2 85 (13.34%) Support Engineer
3 55 (8.63%) Service Analyst
4 51 (8.01%) Service Desk Analyst
5 46 (7.22%) Applications Support
6 41 (6.44%) Security Analyst
6 41 (6.44%) Incident Manager
7 33 (5.18%) Team Leader
7 33 (5.18%) Support Analyst
8 31 (4.87%) Senior Analyst
9 30 (4.71%) Service Manager
9 30 (4.71%) 3rd Line Support
10 28 (4.40%) 2nd Line Support
10 28 (4.40%) Escalation Manager
11 26 (4.08%) 1st Line Support
12 25 (3.92%) 3rd Line Support Engineer
13 23 (3.61%) Senior Security Analyst
14 22 (3.45%) Problem Manager
14 22 (3.45%) Consultant
14 22 (3.45%) IT Support
Libraries, Frameworks & Software Standards
1 11 (1.73%) .NET
1 11 (1.73%) XML
2 8 (1.26%) CSS
3 7 (1.10%) WPF
4 6 (0.94%) Web Services
5 5 (0.78%) Oracle Fusion
5 5 (0.78%) ASP.NET
5 5 (0.78%) Middleware
6 4 (0.63%) ActiveMQ
6 4 (0.63%) MSMQ
6 4 (0.63%) COM
6 4 (0.63%) SOAP
6 4 (0.63%) HTML
6 4 (0.63%) ADO.NET
6 4 (0.63%) .NET Remoting
6 4 (0.63%) .NET Framework
6 4 (0.63%) WCF
7 3 (0.47%) jQuery
7 3 (0.47%) J2EE
7 3 (0.47%) WebSphere MQ
Miscellaneous
1 61 (9.58%) Management Information System
2 60 (9.42%) Statistics
3 32 (5.02%) Computer Science
4 29 (4.55%) Blackberry
5 26 (4.08%) Enterprise Software
6 25 (3.92%) Clustering
7 16 (2.51%) EPoS
8 9 (1.41%) Thin Client
8 9 (1.41%) Fat Client
9 6 (0.94%) Physics
9 6 (0.94%) iPhone
10 5 (0.78%) Video Conferencing
10 5 (0.78%) Replication
10 5 (0.78%) Mobile App
10 5 (0.78%) Mathematics
11 4 (0.63%) Client/Server
12 3 (0.47%) PACS
12 3 (0.47%) Life Science
12 3 (0.47%) CMDB
13 2 (0.31%) Wiki
Operating Systems
1 237 (37.21%) Windows
2 73 (11.46%) Windows Server 2003
3 55 (8.63%) Windows Server 2008
4 50 (7.85%) Windows XP
5 49 (7.69%) Linux
6 40 (6.28%) Windows 7
7 31 (4.87%) UNIX
8 22 (3.45%) Solaris
9 11 (1.73%) Windows Server 2012
10 6 (0.94%) Red Hat Enterprise Linux
11 4 (0.63%) HPUX
11 4 (0.63%) Windows 2000
12 3 (0.47%) AIX
13 2 (0.31%) Windows Vista
13 2 (0.31%) Apple iOS
14 1 (0.16%) Windows 8
14 1 (0.16%) CentOS
14 1 (0.16%) Windows Mobile
14 1 (0.16%) Mac OS X
14 1 (0.16%) Windows Phone
Processes & Methodologies
1 312 (48.98%) ITIL
2 162 (25.43%) Problem Management
3 158 (24.80%) Service Management
4 110 (17.27%) Service Delivery
5 102 (16.01%) Root Cause Analysis
6 83 (13.03%) Change Management
7 50 (7.85%) Time Management
8 41 (6.44%) Information Security
9 40 (6.28%) ITSM
10 38 (5.97%) Stakeholder Management
11 33 (5.18%) Project Management
11 33 (5.18%) Security Testing
12 31 (4.87%) Security Management
13 28 (4.40%) Disaster Recovery
14 27 (4.24%) Penetration Testing
15 24 (3.77%) High Availability
16 23 (3.61%) Performance Management
16 23 (3.61%) Vulnerability Assessment
17 19 (2.98%) SIEM
18 18 (2.83%) Change Control
Programming Languages
1 83 (13.03%) SQL
2 49 (7.69%) PowerShell
3 17 (2.67%) Java
4 12 (1.88%) C
5 9 (1.41%) C#
5 9 (1.41%) VB
6 8 (1.26%) Shell Script
7 7 (1.10%) VB6
7 7 (1.10%) VB.NET
7 7 (1.10%) JavaScript
7 7 (1.10%) PHP
8 5 (0.78%) Perl
9 4 (0.63%) Ruby
10 3 (0.47%) Korn
10 3 (0.47%) AWK
10 3 (0.47%) C++
10 3 (0.47%) PL/SQL
10 3 (0.47%) Bash Shell
10 3 (0.47%) sed
11 2 (0.31%) ABAP
Qualifications
1 171 (26.84%) Security Cleared
2 122 (19.15%) SC Cleared
3 80 (12.56%) DV Cleared
4 54 (8.48%) Degree
5 50 (7.85%) Cisco Certification
6 45 (7.06%) ITIL Certification
7 43 (6.75%) Microsoft Certification
8 39 (6.12%) CCNA
9 29 (4.55%) CISSP
10 27 (4.24%) MCSE
11 24 (3.77%) MCSA
11 24 (3.77%) CISA
11 24 (3.77%) CISM
12 16 (2.51%) CCNP
13 14 (2.20%) GIAC
13 14 (2.20%) VMware Certified Professional (VCP)
13 14 (2.20%) MCITP
14 12 (1.88%) MCP
14 12 (1.88%) CCA
15 11 (1.73%) CCIE
Quality Assurance & Compliance
1 156 (24.49%) SLA
2 31 (4.87%) ISO/IEC 27001
3 23 (3.61%) COBIT
3 23 (3.61%) ISO/IEC 17799
4 7 (1.10%) QA
5 3 (0.47%) Sarbanes-Oxley
5 3 (0.47%) ISO 9001
5 3 (0.47%) PCI DSS
6 2 (0.31%) HL7
7 1 (0.16%) TickIT
7 1 (0.16%) ISO 9000
System Software
1 149 (23.39%) Active Directory
2 52 (8.16%) VMware Infrastructure
3 33 (5.18%) ISA Server
4 28 (4.40%) Hyper-V
5 23 (3.61%) UAG
6 15 (2.35%) XenApp
7 14 (2.20%) XenDesktop
7 14 (2.20%) Snort
8 13 (2.04%) Oracle RAC
9 8 (1.26%) XenServer
9 8 (1.26%) Tivoli Workload Scheduler
10 7 (1.10%) VMware ESX
11 5 (0.78%) vSphere
11 5 (0.78%) Forefront TMG
12 4 (0.63%) PowerHA
12 4 (0.63%) RHEV
12 4 (0.63%) Terminal Services
13 3 (0.47%) Oracle RMAN
13 3 (0.47%) Tivoli Directory Server
14 2 (0.31%) NFS
Systems Management
1 43 (6.75%) NetBackup
2 24 (3.77%) SCCM
3 12 (1.88%) Tivoli
4 11 (1.73%) WSUS
5 10 (1.57%) Data Guard
6 8 (1.26%) Unicenter
6 8 (1.26%) Veritas Storage Foundation
6 8 (1.26%) Tivoli Monitoring
6 8 (1.26%) Netcool
6 8 (1.26%) OpenView Configuration Management
7 7 (1.10%) Oracle Enterprise Manager
8 4 (0.63%) SCOM
8 4 (0.63%) Norton AntiVirus
9 3 (0.47%) DameWare
9 3 (0.47%) SCSM
9 3 (0.47%) HP Quality Center
10 2 (0.31%) CA Wily
10 2 (0.31%) Puppet
10 2 (0.31%) Opscode Chef
10 2 (0.31%) SolarWinds Orion
Vendors
1 172 (27.00%) Microsoft
2 84 (13.19%) Citrix
2 84 (13.19%) Cisco
3 82 (12.87%) VMware
4 76 (11.93%) Fujitsu
5 65 (10.20%) HP
6 49 (7.69%) Oracle
7 43 (6.75%) Veritas
8 41 (6.44%) Meridio
9 38 (5.97%) Dell
10 37 (5.81%) IBM
11 28 (4.40%) Remedy
12 24 (3.77%) Ericsson
12 24 (3.77%) Aastra
12 24 (3.77%) Sonus
13 22 (3.45%) Juniper
14 17 (2.67%) SAP
14 17 (2.67%) Sourcefire
15 14 (2.20%) SolarWinds
15 14 (2.20%) CommVault
Weybridge
Capita - ITIN
Salary: £17000 per annum + £3,400pa
Posted: 17 hours ago
Basingstoke, Hampshire
Evolution Recruitment Solutions
Salary: 40,000 + 5% bonus + 10% pension
Posted: 22 hours ago
Dorking, Surrey
ITF Solutions
Salary: £21000 - £22000 per annum + Bens
Posted: 23 hours ago
High Wycombe, Buckinghamshire
Stafford-Sharp Associates
Salary: From £38,000 to £42,000 per annum
Posted: Yesterday
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: Yesterday
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: Yesterday
Didcot, Oxfordshire
Randstad Technologies
Salary: £30000.00 - £35000.00 per annum + bonus and benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17k - 24.5k per year
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 3 days ago
Aldershot, Hampshire
Experis Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 3 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 3 days ago
Surrey / Kent
Fidelity Worldwide Investment
Posted: 4 days ago
Hampshire
Intapeople
Salary: £35000 to £40000 per annum
Posted: 4 days ago
Tonbridge
Interquest - ITQ Financial - Tunbridge Wells
Posted: 4 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 4 days ago
Surrey
Capita - ITIN
Salary: £19000 - £22000 per annum + Benefits
Posted: 6 days ago
Bracknell
Capita - ITMS
Salary: Car Allowance+Bonus+Further Benefits
Posted: 9 days ago
Aldershot, Hampshire
CSC
Salary: From £25,000 to £30,000 per annum plus shift allowance
Posted: 12 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £30000.00 - £45000.00 per annum
Posted: 15 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 15 days ago