The first table below looks at the demand for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 185 203 235
Rank change year-on-year
+18 +32
Permanent jobs citing Incident Management 325 289 227
As % of all permanent IT jobs located in the South East 1.35% 1.29% 0.93%
As % of the Processes & Methodologies category 1.73% 1.69% 1.23%
Number of salaries quoted 245 216 170
Average salary £33,500 £37,500 £37,500
Average salary % change year-on-year
-10.66% -
90% offered a salary of more than £21,000 £25,800 £23,500
10% offered a salary of more than £51,000 £60,000 £62,500
UK excluding London average salary £37,500 £37,500 £32,500
% change year-on-year
- +15.38%
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
18838 17086 18386
As % of all permanent IT jobs located in the South East 78.35% 76.12% 75.04%
Number of salaries quoted 14894 13837 15749
Average salary £45,000 £44,000 £45,000
Average salary % change year-on-year
+2.27% -2.22%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Incident Management
England

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 18 April 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hampshire +17 101 £33,250 -24.00% 4
Surrey +28 69 £30,000 -22.58% 4
Buckinghamshire +20 50 £35,000 +34.61% 2
Berkshire -61 49 £35,500 -5.33% 4
West Sussex +17 14 £43,500 +33.84% 3
East Sussex -13 11 £41,250 +10.00% 1
Kent -14 10 £26,500 -44.21% 1
Oxfordshire -10 9 £34,750 -17.26%
Middlesex +6 5 £50,000 +25.00%
M4 Corridor - 4 £26,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 18 April 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 296 (51.57%) ITIL
2 187 (32.58%) Windows
3 152 (26.48%) Microsoft
4 149 (25.96%) SLA
5 138 (24.04%) Service Management
6 117 (20.38%) Problem Management
7 105 (18.29%) Active Directory
8 104 (18.12%) Change Management
9 97 (16.90%) Service Delivery
10 94 (16.38%) Cisco
11 90 (15.68%) MS Office
12 83 (14.46%) MS Excel
13 81 (14.11%) Linux
14 77 (13.41%) DNS
14 77 (13.41%) Finance
15 71 (12.37%) Firewall
16 65 (11.32%) Telecoms
16 65 (11.32%) TCP/IP
16 65 (11.32%) Retail
17 62 (10.80%) Security Cleared
18 60 (10.45%) Degree
18 60 (10.45%) SQL
19 57 (9.93%) SAP
20 52 (9.06%) Management Information System
20 52 (9.06%) LAN
21 51 (8.89%) ITIL Certification
21 51 (8.89%) UNIX
22 50 (8.71%) Project Management
23 48 (8.36%) IBM
24 47 (8.19%) Microsoft Certification

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 18 April 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 35 (6.10%) MS Exchange
2 28 (4.88%) WebSphere
3 22 (3.83%) Exchange Server 2010
3 22 (3.83%) IIS
4 14 (2.44%) Exchange Server 2003
4 14 (2.44%) Lync
5 13 (2.26%) IBM Notes
5 13 (2.26%) WebSphere Application Server
6 7 (1.22%) CMS
6 7 (1.22%) Apache
7 6 (1.05%) SharePoint
7 6 (1.05%) Exchange Server 2013
8 5 (0.87%) NetWeaver
9 4 (0.70%) Exchange Server 2007
9 4 (0.70%) SharePoint 2010
10 3 (0.52%) Blackberry Enterprise Server
10 3 (0.52%) Lotus Domino
10 3 (0.52%) Tomcat
11 2 (0.35%) Oracle Workflow
11 2 (0.35%) Live Communications Server
Applications
1 90 (15.68%) MS Office
2 83 (14.46%) MS Excel
3 14 (2.44%) MS Visio
4 12 (2.09%) MS PowerPoint
5 8 (1.39%) MS Project
Business Applications
1 8 (1.39%) JDE EnterpriseOne
1 8 (1.39%) SAP R/3
2 7 (1.22%) Maximo
3 6 (1.05%) assyst
4 3 (0.52%) Oracle BPM
4 3 (0.52%) Dynamics CRM
5 2 (0.35%) Retail-J
6 1 (0.17%) Agresso
6 1 (0.17%) Oracle Applications
Cloud Services
1 10 (1.74%) SaaS
2 3 (0.52%) Microsoft Azure
3 2 (0.35%) Office 365
4 1 (0.17%) Amazon AWS
4 1 (0.17%) Cloud Computing
Communications & Networking
1 77 (13.41%) DNS
2 71 (12.37%) Firewall
3 65 (11.32%) TCP/IP
4 52 (9.06%) LAN
5 46 (8.01%) WAN
6 36 (6.27%) DHCP
7 35 (6.10%) Wireless
8 29 (5.05%) VoIP
9 25 (4.36%) HTTP
10 23 (4.01%) Internet
11 22 (3.83%) VPN
11 22 (3.83%) SMTP
12 19 (3.31%) Cisco ASA
13 18 (3.14%) Intrusion Detection
14 17 (2.96%) LDAP
14 17 (2.96%) FTP
15 15 (2.61%) OpenLDAP
16 13 (2.26%) tcpdump
17 12 (2.09%) Wireshark
17 12 (2.09%) CTI
Database & Business Intelligence
1 34 (5.92%) SQL Server
2 24 (4.18%) DB2
3 11 (1.92%) MySQL
4 9 (1.57%) Relational Database
5 8 (1.39%) MS Access
5 8 (1.39%) Oracle Database
6 6 (1.05%) RDBMS
7 4 (0.70%) IDOL
7 4 (0.70%) EDRMS
8 3 (0.52%) Oracle Reports
9 2 (0.35%) SAP HANA
10 1 (0.17%) SQL Server 2008
10 1 (0.17%) SQL Server 2012
10 1 (0.17%) Cognos Powerplay
10 1 (0.17%) Oracle Database 11g
10 1 (0.17%) SQL Server 2005
Development Applications
1 12 (2.09%) Team Foundation Server
2 11 (1.92%) Visual Studio
3 5 (0.87%) Jenkins
4 4 (0.70%) Subversion
4 4 (0.70%) NUnit
4 4 (0.70%) JIRA
4 4 (0.70%) VSS/SourceSafe
4 4 (0.70%) SpecFlow
4 4 (0.70%) Cucumber
5 1 (0.17%) Selenium
General
1 77 (13.41%) Finance
2 65 (11.32%) Telecoms
2 65 (11.32%) Retail
3 13 (2.26%) Legal
4 11 (1.92%) Back Office
4 11 (1.92%) Marketing
5 10 (1.74%) Manufacturing
6 8 (1.39%) Law
7 7 (1.22%) Banking
8 5 (0.87%) Front Office
9 4 (0.70%) German Language
10 3 (0.52%) French Language
11 2 (0.35%) Billing
12 1 (0.17%) Automotive
12 1 (0.17%) Military
Job Titles
1 148 (25.78%) Analyst
2 57 (9.93%) 1st Line Support
3 51 (8.89%) Incident Manager
4 49 (8.54%) Service Analyst
5 45 (7.84%) Service Desk Analyst
6 40 (6.97%) Support Engineer
7 39 (6.79%) Team Leader
8 38 (6.62%) Support Analyst
9 36 (6.27%) Service Manager
10 28 (4.88%) Help Desk Support
11 27 (4.70%) Technical Support
12 21 (3.66%) Service Desk Manager
13 19 (3.31%) Service Desk Team Leader
13 19 (3.31%) Operations Analyst
14 18 (3.14%) Major Incident Manager
14 18 (3.14%) Consultant
14 18 (3.14%) 3rd Line Support
15 17 (2.96%) Technical Leader
16 16 (2.79%) SAP Manager
17 15 (2.61%) Linux Specialist
Libraries, Frameworks & Software Standards
1 23 (4.01%) .NET
2 22 (3.83%) XML
3 18 (3.14%) SAP Basis
4 15 (2.61%) WPF
5 14 (2.44%) XSLT
6 12 (2.09%) ASP.NET
6 12 (2.09%) Web Services
7 11 (1.92%) Ajax
7 11 (1.92%) jQuery
8 7 (1.22%) WebSphere MQ
8 7 (1.22%) MSMQ
9 5 (0.87%) COM
9 5 (0.87%) HTML
10 4 (0.70%) .NET Remoting
10 4 (0.70%) .NET Framework
10 4 (0.70%) WCF
10 4 (0.70%) ADO.NET
10 4 (0.70%) Middleware
11 3 (0.52%) SOAP
12 2 (0.35%) XMPP
Miscellaneous
1 52 (9.06%) Management Information System
2 32 (5.57%) EPoS
3 28 (4.88%) Computer Science
4 16 (2.79%) Statistics
5 13 (2.26%) Enterprise Software
6 12 (2.09%) Replication
7 7 (1.22%) Open Source
8 6 (1.05%) Clustering
8 6 (1.05%) Blackberry
9 4 (0.70%) Mathematics
9 4 (0.70%) Physics
9 4 (0.70%) Firmware
9 4 (0.70%) Mobile App
9 4 (0.70%) iPhone
10 3 (0.52%) N-Tier
10 3 (0.52%) PACS
11 2 (0.35%) PKI
11 2 (0.35%) Chemistry
11 2 (0.35%) Fat Client
11 2 (0.35%) IBM Mainframe
Operating Systems
1 187 (32.58%) Windows
2 81 (14.11%) Linux
3 51 (8.89%) UNIX
4 45 (7.84%) Windows Server 2008
5 43 (7.49%) Windows Server 2003
6 39 (6.79%) Solaris
7 30 (5.23%) Windows 7
8 23 (4.01%) Red Hat Enterprise Linux
9 22 (3.83%) AIX
10 15 (2.61%) SUSE
11 14 (2.44%) Windows XP
12 8 (1.39%) HPUX
13 7 (1.22%) Windows Server 2012
13 7 (1.22%) Mac OS X
14 6 (1.05%) Windows 2000
15 5 (0.87%) Windows 8
16 3 (0.52%) Windows Vista
17 1 (0.17%) Windows 2000 Server
Processes & Methodologies
1 296 (51.57%) ITIL
2 138 (24.04%) Service Management
3 117 (20.38%) Problem Management
4 104 (18.12%) Change Management
5 97 (16.90%) Service Delivery
6 50 (8.71%) Project Management
7 47 (8.19%) Root Cause Analysis
8 25 (4.36%) Configuration Management
8 25 (4.36%) Information Security
8 25 (4.36%) Software Distribution
9 24 (4.18%) SIEM
10 21 (3.66%) Disaster Recovery
11 19 (3.31%) Agile Software Development
11 19 (3.31%) ITIL V3
12 17 (2.96%) ITSM
12 17 (2.96%) User Acceptance Testing
13 16 (2.79%) Release Management
13 16 (2.79%) Stakeholder Management
13 16 (2.79%) Change Control
14 15 (2.61%) Migration
Programming Languages
1 60 (10.45%) SQL
2 18 (3.14%) C#
3 17 (2.96%) JavaScript
4 16 (2.79%) VB
5 15 (2.61%) VB.NET
5 15 (2.61%) Shell Script
5 15 (2.61%) VB6
6 12 (2.09%) PowerShell
7 11 (1.92%) PHP
7 11 (1.92%) C++
7 11 (1.92%) C
7 11 (1.92%) Java
8 3 (0.52%) PL/SQL
8 3 (0.52%) T-SQL
9 2 (0.35%) Perl
10 1 (0.17%) VBA
10 1 (0.17%) Ruby
Qualifications
1 62 (10.80%) Security Cleared
2 60 (10.45%) Degree
3 51 (8.89%) ITIL Certification
4 47 (8.19%) Microsoft Certification
5 44 (7.67%) CCNA
5 44 (7.67%) Cisco Certification
6 39 (6.79%) SC Cleared
7 30 (5.23%) MCSA
8 27 (4.70%) A+ Certification
9 21 (3.66%) MCSE
9 21 (3.66%) MCITP
10 11 (1.92%) CCNP
10 11 (1.92%) Server+ Certification
11 10 (1.74%) PMI Certification
12 9 (1.57%) MCP
12 9 (1.57%) PMP
13 8 (1.39%) Network+ Certification
13 8 (1.39%) GIAC
13 8 (1.39%) MOS
13 8 (1.39%) CEH
Quality Assurance & Compliance
1 149 (25.96%) SLA
2 11 (1.92%) Sarbanes-Oxley
3 10 (1.74%) ISO/IEC 27001
4 7 (1.22%) COBIT
4 7 (1.22%) QA
5 5 (0.87%) PCI DSS
6 4 (0.70%) ISO/IEC 17799
7 3 (0.52%) ISO 9001
8 2 (0.35%) HL7
8 2 (0.35%) ISO 9000
8 2 (0.35%) TickIT
9 1 (0.17%) COSO
9 1 (0.17%) BS25999
System Software
1 105 (18.29%) Active Directory
2 33 (5.75%) VMware Infrastructure
3 22 (3.83%) Hyper-V
4 20 (3.48%) Tivoli Workload Scheduler
5 15 (2.61%) OpenSSH
6 13 (2.26%) UAG
7 12 (2.09%) Snort
7 12 (2.09%) XenDesktop
7 12 (2.09%) XenApp
8 8 (1.39%) NFS
9 6 (1.05%) VMware ESX
9 6 (1.05%) Terminal Services
9 6 (1.05%) ISA Server
9 6 (1.05%) vSphere
10 5 (0.87%) Forefront TMG
11 4 (0.70%) VMware ESXi
11 4 (0.70%) XenServer
12 3 (0.52%) Novell eDirectory
13 2 (0.35%) ProxySG
13 2 (0.35%) NLBS
Systems Management
1 21 (3.66%) Tivoli
2 13 (2.26%) Tivoli Monitoring
3 11 (1.92%) SCCM
4 7 (1.22%) Backup Exec
5 6 (1.05%) NetBackup
5 6 (1.05%) WSUS
6 3 (0.52%) MOM
6 3 (0.52%) Systems Management Server (SMS)
6 3 (0.52%) ZENworks
6 3 (0.52%) DameWare
7 2 (0.35%) Norton AntiVirus
7 2 (0.35%) HP Quality Center
8 1 (0.17%) Symantec Endpoint Protection
8 1 (0.17%) McAfee ePO
8 1 (0.17%) TeMIP
8 1 (0.17%) SCOM
8 1 (0.17%) Veritas Storage Foundation
Vendors
1 152 (26.48%) Microsoft
2 94 (16.38%) Cisco
3 57 (9.93%) SAP
4 48 (8.36%) IBM
5 47 (8.19%) VMware
6 46 (8.01%) Remedy
7 41 (7.14%) Citrix
8 31 (5.40%) Dell
9 29 (5.05%) Oracle
9 29 (5.05%) HP
10 22 (3.83%) Juniper
11 21 (3.66%) Avaya
12 19 (3.31%) Sourcefire
13 15 (2.61%) Novell
13 15 (2.61%) Red Hat
13 15 (2.61%) Polycom
14 14 (2.44%) Symantec
15 13 (2.26%) ServiceNow
15 13 (2.26%) Intel
15 13 (2.26%) Lotus
Fleet, Hampshire
Austin Fraser
Salary: £45000.00 - £50000.00 per annum
Posted: 3 days ago
Southampton, Hampshire
Connectus
Salary: £47000 per annum
Posted: 3 days ago
Berkshire
ReThink Recruitment
Salary: £70000 - £80000.00 per annum + package
Posted: 3 days ago
Kent
Gerrard White
Salary: £25000 to £32000 per annum
Posted: 3 days ago
Woking, Surrey
Fidessa
Salary: Competitive
Posted: 4 days ago
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Horsham, West Sussex
Stafford-Sharp Associates
Salary: From £28,000 to £35,000 per annum
Posted: 5 days ago
High Wycombe, Buckinghamshire
Digital Gurus
Salary: £55,000 - £65,000 per annum + car allowance + bonus + benefits
Posted: 5 days ago
Hampshire
Interquest - IQ ESM
Salary: £45000 - £65000 per annum
Posted: 9 days ago
Berkshire
esynergy Solutions - UK
Salary: £30000 - £40000 per annum
Posted: 11 days ago
Reading, Berkshire
ECMWF
Salary: £74,973 per annum
Posted: 15 days ago
Crawley, West Sussex
Ace European Group
Salary: Depending on Experience
Posted: 18 days ago
Brighton
Interquest - Korus Group - Brighton
Salary: £40000 - £45000 per annum + Benefits
Posted: 22 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £40000.00 - £50000.00 per annum
Posted: 25 days ago