The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 155 200 204
Rank change year-on-year
+45 +4
Permanent jobs citing Incident Management 397 265 285
As % of all permanent IT jobs located in the South East 1.81% 1.25% 1.25%
As % of the Processes & Methodologies category 2.27% 1.60% 1.61%
Number of salaries quoted 229 212 202
Average salary £39,000 £31,500 £35,000
Average salary % change year-on-year
+23.80% -10.00%
90% offered a salary of more than £24,300 £22,500 £22,000
10% offered a salary of more than £62,500 £52,500 £57,500
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17518 16554 17757
As % of all permanent IT jobs located in the South East 79.86% 78.16% 77.74%
Number of salaries quoted 13531 13520 15042
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 22 September 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +82 152 £45,000 +14.28% 6
Hampshire +14 115 £40,000 +37.93% 11
Surrey -2 48 £33,000 +1.53% 6
Buckinghamshire +10 38 £38,000 +16.92% 9
Kent +11 20 £45,000 -43.75% 4
West Sussex -22 16 £33,500 +86.11% 4
East Sussex - 6 £35,000 -
Oxfordshire +4 4 £38,000 -20.00%
Middlesex -3 1 £22,500 -36.61% 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 22 September 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 322 (46.80%) ITIL
2 262 (38.08%) Windows
3 194 (28.20%) Security Cleared
4 190 (27.62%) Microsoft
5 175 (25.44%) Problem Management
6 162 (23.55%) Active Directory
7 159 (23.11%) Service Management
8 157 (22.82%) SLA
9 148 (21.51%) Telecoms
10 140 (20.35%) SC Cleared
11 118 (17.15%) Service Delivery
11 118 (17.15%) Finance
12 115 (16.72%) MS Excel
13 103 (14.97%) Root Cause Analysis
14 97 (14.10%) Citrix
15 96 (13.95%) VMware
16 95 (13.81%) Retail
17 92 (13.37%) Cisco
17 92 (13.37%) SQL
17 92 (13.37%) Mentoring
18 90 (13.08%) DV Cleared
19 89 (12.94%) DNS
20 88 (12.79%) Change Management
20 88 (12.79%) Fujitsu
21 85 (12.35%) Windows Server 2003
22 84 (12.21%) MS Office
23 76 (11.05%) MS Exchange
24 74 (10.76%) DHCP
25 72 (10.47%) HP
25 72 (10.47%) Statistics

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 22 September 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 76 (11.05%) MS Exchange
2 59 (8.58%) IIS
3 53 (7.70%) Apache
4 45 (6.54%) SharePoint
5 43 (6.25%) Exchange Server 2003
6 42 (6.10%) SharePoint 2010
7 40 (5.81%) Exchange Server 2010
8 30 (4.36%) Live Communications Server
9 25 (3.63%) Blackberry Enterprise Server
10 20 (2.91%) Lync
11 19 (2.76%) Tomcat
12 16 (2.33%) WebSphere
13 8 (1.16%) SAS
13 8 (1.16%) WebSphere Application Server
14 5 (0.73%) IBM HTTP Server
15 4 (0.58%) Oracle HTTP Server
15 4 (0.58%) Exchange Server 2007
15 4 (0.58%) Oracle SOA Suite
16 3 (0.44%) Liferay
16 3 (0.44%) IBM Notes
Applications
1 115 (16.72%) MS Excel
2 84 (12.21%) MS Office
3 11 (1.60%) MS PowerPoint
4 1 (0.15%) Acrobat
4 1 (0.15%) MS Visio
Business Applications
1 13 (1.89%) Retail-J
2 7 (1.02%) Oracle EBS R12
2 7 (1.02%) Oracle EBS
3 5 (0.73%) SAP FI
3 5 (0.73%) Oracle Applications
3 5 (0.73%) SAP FI/CO
3 5 (0.73%) SAP CO
4 4 (0.58%) Dynamics NAV
4 4 (0.58%) Dynamics CRM
4 4 (0.58%) Compiere
4 4 (0.58%) Remedy ITSM
5 2 (0.29%) SAP Oil and Gas
5 2 (0.29%) Agresso
6 1 (0.15%) SAP SD
6 1 (0.15%) Maximo
6 1 (0.15%) assyst
Cloud Services
1 7 (1.02%) SaaS
2 4 (0.58%) Microsoft Azure
3 3 (0.44%) Amazon AWS
Communications & Networking
1 89 (12.94%) DNS
2 74 (10.76%) DHCP
3 70 (10.17%) Firewall
4 62 (9.01%) Internet
5 46 (6.69%) LAN
6 44 (6.40%) WAN
7 42 (6.10%) TCP/IP
8 39 (5.67%) SAN
9 28 (4.07%) ISDN
10 27 (3.92%) VPN
11 25 (3.63%) DPNSS
11 25 (3.63%) SDH
11 25 (3.63%) MD110
12 19 (2.76%) Cisco ASA
13 17 (2.47%) tcpdump
13 17 (2.47%) LDAP
13 17 (2.47%) Intrusion Detection
14 16 (2.33%) Wireshark
15 15 (2.18%) VoIP
16 14 (2.03%) SSL
Database & Business Intelligence
1 42 (6.10%) IDOL
1 42 (6.10%) EDRMS
2 29 (4.22%) SQL Server
3 25 (3.63%) Oracle Database
4 18 (2.62%) DB2
5 16 (2.33%) MS Access
5 16 (2.33%) MySQL
6 5 (0.73%) Oracle Database 11g
7 4 (0.58%) Oracle Reports
7 4 (0.58%) Oracle BI EE
7 4 (0.58%) Relational Database
8 3 (0.44%) RDBMS
8 3 (0.44%) Oracle Discoverer
9 2 (0.29%) SQL Server 2005
9 2 (0.29%) SQL Server Reporting Services
9 2 (0.29%) SQL Server 2008
9 2 (0.29%) QlikView
9 2 (0.29%) SQL Server 2012
Development Applications
1 3 (0.44%) Team Foundation Server
1 3 (0.44%) Atlassian Bamboo
2 2 (0.29%) Subversion
2 2 (0.29%) Introscope
3 1 (0.15%) Jenkins
3 1 (0.15%) SpecFlow
3 1 (0.15%) Rational Application Developer
3 1 (0.15%) Cucumber
3 1 (0.15%) Visual Studio
3 1 (0.15%) PVCS
3 1 (0.15%) VSS/SourceSafe
3 1 (0.15%) Eclipse
3 1 (0.15%) NUnit
3 1 (0.15%) JIRA
General
1 148 (21.51%) Telecoms
2 118 (17.15%) Finance
3 95 (13.81%) Retail
4 14 (2.03%) Legal
4 14 (2.03%) Front Office
5 12 (1.74%) Marketing
6 9 (1.31%) Banking
7 6 (0.87%) Law
8 4 (0.58%) Back Office
9 3 (0.44%) Manufacturing
10 2 (0.29%) Billing
10 2 (0.29%) Advertising
10 2 (0.29%) Electronics
10 2 (0.29%) Financial Institution
Job Titles
1 152 (22.09%) Analyst
2 108 (15.70%) Support Engineer
3 57 (8.28%) Service Analyst
4 53 (7.70%) Service Desk Analyst
5 51 (7.41%) Applications Support
6 44 (6.40%) Incident Manager
7 42 (6.10%) Security Analyst
8 40 (5.81%) 3rd Line Support
9 34 (4.94%) Senior Analyst
9 34 (4.94%) Support Analyst
9 34 (4.94%) 3rd Line Support Engineer
10 31 (4.51%) Escalation Manager
10 31 (4.51%) 2nd Line Support
11 27 (3.92%) Service Manager
12 26 (3.78%) Team Leader
12 26 (3.78%) Consultant
13 23 (3.34%) Senior Security Analyst
14 22 (3.20%) 1st Line Support
14 22 (3.20%) Messaging Engineer
14 22 (3.20%) Messaging Support Engineer
Libraries, Frameworks & Software Standards
1 10 (1.45%) CSS
2 7 (1.02%) XML
3 6 (0.87%) HTML
3 6 (0.87%) .NET
4 5 (0.73%) Oracle Fusion
4 5 (0.73%) Middleware
5 4 (0.58%) ActiveMQ
5 4 (0.58%) Web Services
6 3 (0.44%) WebSphere MQ
6 3 (0.44%) ASP.NET
6 3 (0.44%) J2EE
7 2 (0.29%) Spring
7 2 (0.29%) SOAP
7 2 (0.29%) WPF
8 1 (0.15%) WebCenter
8 1 (0.15%) jQuery
8 1 (0.15%) YAML
8 1 (0.15%) MSMQ
8 1 (0.15%) Struts
8 1 (0.15%) COM
Miscellaneous
1 72 (10.47%) Statistics
2 64 (9.30%) Management Information System
3 63 (9.16%) Analytical Skills
4 32 (4.65%) Computer Science
5 30 (4.36%) Blackberry
5 30 (4.36%) Clustering
6 26 (3.78%) Enterprise Software
7 13 (1.89%) Fat Client
7 13 (1.89%) Thin Client
8 7 (1.02%) iPhone
8 7 (1.02%) EPoS
9 6 (0.87%) Video Conferencing
10 5 (0.73%) Replication
11 4 (0.58%) Life Science
11 4 (0.58%) Physics
11 4 (0.58%) Client/Server
11 4 (0.58%) Mobile App
12 3 (0.44%) PACS
12 3 (0.44%) CMDB
13 2 (0.29%) Wiki
Operating Systems
1 262 (38.08%) Windows
2 85 (12.35%) Windows Server 2003
3 62 (9.01%) Windows Server 2008
4 60 (8.72%) Windows XP
5 49 (7.12%) Windows 7
6 48 (6.98%) Linux
7 35 (5.09%) UNIX
8 22 (3.20%) Solaris
9 15 (2.18%) Windows Server 2012
10 6 (0.87%) Red Hat Enterprise Linux
11 4 (0.58%) AIX
11 4 (0.58%) HPUX
11 4 (0.58%) Windows 2000
12 3 (0.44%) Windows 8
13 2 (0.29%) Windows Mobile
13 2 (0.29%) Windows Vista
13 2 (0.29%) Mac OS X
13 2 (0.29%) Apple iOS
14 1 (0.15%) Windows Phone
14 1 (0.15%) CentOS
Processes & Methodologies
1 322 (46.80%) ITIL
2 175 (25.44%) Problem Management
3 159 (23.11%) Service Management
4 118 (17.15%) Service Delivery
5 103 (14.97%) Root Cause Analysis
6 92 (13.37%) Mentoring
7 88 (12.79%) Change Management
8 61 (8.87%) Time Management
9 51 (7.41%) Coaching
10 48 (6.98%) Information Security
11 44 (6.40%) ITSM
12 43 (6.25%) Stakeholder Management
13 34 (4.94%) Project Management
14 33 (4.80%) Security Management
14 33 (4.80%) Penetration Testing
15 32 (4.65%) Security Testing
16 31 (4.51%) Disaster Recovery
17 28 (4.07%) Performance Management
18 27 (3.92%) High Availability
19 24 (3.49%) Line Management
Programming Languages
1 92 (13.37%) SQL
2 59 (8.58%) PowerShell
3 22 (3.20%) Java
4 11 (1.60%) C
5 9 (1.31%) Shell Script
6 7 (1.02%) Perl
7 5 (0.73%) VB
8 4 (0.58%) Korn
8 4 (0.58%) Ruby
8 4 (0.58%) C#
9 3 (0.44%) sed
9 3 (0.44%) Bash Shell
9 3 (0.44%) JavaScript
9 3 (0.44%) PHP
9 3 (0.44%) PL/SQL
9 3 (0.44%) AWK
10 2 (0.29%) VB6
10 2 (0.29%) VB.NET
10 2 (0.29%) ABAP
11 1 (0.15%) Bourne shell
Qualifications
1 194 (28.20%) Security Cleared
2 140 (20.35%) SC Cleared
3 90 (13.08%) DV Cleared
4 61 (8.87%) Degree
5 51 (7.41%) Cisco Certification
6 43 (6.25%) Microsoft Certification
7 42 (6.10%) ITIL Certification
8 39 (5.67%) CCNA
9 36 (5.23%) CISSP
10 27 (3.92%) MCSE
11 26 (3.78%) CISA
12 25 (3.63%) CISM
13 21 (3.05%) MCSA
14 16 (2.33%) CCNP
15 14 (2.03%) VMware Certified Professional (VCP)
15 14 (2.03%) GIAC
15 14 (2.03%) MCP
16 12 (1.74%) MCITP
16 12 (1.74%) CCA
17 11 (1.60%) CCIE
Quality Assurance & Compliance
1 157 (22.82%) SLA
2 35 (5.09%) ISO/IEC 27001
3 23 (3.34%) COBIT
3 23 (3.34%) ISO/IEC 17799
4 9 (1.31%) QA
5 8 (1.16%) PCI DSS
6 2 (0.29%) ISO 9001
6 2 (0.29%) Sarbanes-Oxley
6 2 (0.29%) HL7
7 1 (0.15%) Solvency II
System Software
1 162 (23.55%) Active Directory
2 64 (9.30%) VMware Infrastructure
3 42 (6.10%) ISA Server
4 26 (3.78%) Hyper-V
5 22 (3.20%) UAG
6 16 (2.33%) XenApp
7 13 (1.89%) XenDesktop
7 13 (1.89%) Snort
7 13 (1.89%) Oracle RAC
8 8 (1.16%) vSphere
8 8 (1.16%) XenServer
9 6 (0.87%) VMware ESX
9 6 (0.87%) Tivoli Workload Scheduler
10 4 (0.58%) NFS
10 4 (0.58%) Terminal Services
10 4 (0.58%) Forefront TMG
10 4 (0.58%) RHEV
10 4 (0.58%) PowerHA
11 3 (0.44%) VMware ESXi
11 3 (0.44%) Tivoli Directory Server
Systems Management
1 56 (8.14%) NetBackup
2 26 (3.78%) SCCM
3 11 (1.60%) WSUS
4 10 (1.45%) Veritas Storage Foundation
4 10 (1.45%) Unicenter
4 10 (1.45%) Tivoli
4 10 (1.45%) Netcool
4 10 (1.45%) OpenView Configuration Management
4 10 (1.45%) Data Guard
5 7 (1.02%) Oracle Enterprise Manager
6 6 (0.87%) Tivoli Monitoring
7 5 (0.73%) HP Quality Center
8 4 (0.58%) Norton AntiVirus
8 4 (0.58%) SCOM
9 3 (0.44%) Opscode Chef
9 3 (0.44%) SCSM
9 3 (0.44%) Puppet
9 3 (0.44%) Control-M
9 3 (0.44%) DameWare
9 3 (0.44%) OpenView
Vendors
1 190 (27.62%) Microsoft
2 97 (14.10%) Citrix
3 96 (13.95%) VMware
4 92 (13.37%) Cisco
5 88 (12.79%) Fujitsu
6 72 (10.47%) HP
7 61 (8.87%) Oracle
8 56 (8.14%) Veritas
9 52 (7.56%) Meridio
10 34 (4.94%) Dell
11 33 (4.80%) IBM
12 26 (3.78%) Juniper
13 25 (3.63%) Aastra
13 25 (3.63%) Sonus
13 25 (3.63%) Ericsson
14 20 (2.91%) Remedy
15 15 (2.18%) Sourcefire
16 14 (2.03%) Avaya
16 14 (2.03%) CommVault
16 14 (2.03%) SolarWinds
Southampton, Hampshire
Fenwick Ryan
Salary: £35000 - £55000 per annum + Excellent Bens
Posted: 17 hours ago
Portsmouth, Hampshire
Global Technology Solutions Ltd
Salary: £38000 - £40000 per annum + including shift allowance
Posted: 3 days ago
Buckinghamshire
Claremont Consulting Limited
Salary: £23000.00 - £27000.00 per annum
Posted: 3 days ago
Portsmouth, Hampshire
Steria
Salary: Up to £21,000 per annum £21k + on call allowance
Posted: 4 days ago
High Wycombe, Buckinghamshire
Involved Solutions Ltd
Salary: £40000 - £48000 per annum + Benefits
Posted: 4 days ago
Fareham, Hampshire
Executive Recruitment Services (ERS)
Salary: £35000 - £42000 per annum
Posted: 4 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 5 days ago
Reading, Berkshire
Davanti Solutions
Salary: £32,000 per annum
Posted: 5 days ago
Tonbridge
Interquest - IQ ESM
Salary: £50000 - £55000 per annum + bonus
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Harvey Nash plc
Salary: £38000 per annum
Posted: 5 days ago
Hampshire
Sanderson
Salary: £55000 - £60000 per annum + benefits
Posted: 5 days ago
Aldershot, Hampshire
Experis Ltd
Salary: £20000.00 - £30000.00 per annum + benefits
Posted: 6 days ago
High Wycombe, Buckinghamshire
Stott & May
Salary: £40000 - £47000 Per Annum Excellent
Posted: 6 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £90,000 to £110,000 per annum
Posted: 6 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 6 days ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 6 days ago
Portsmouth, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £23000.00 per annum
Posted: 6 days ago
Hampshire
NES Global Talent
Salary: £50000 to £65000 per annum - Car + bonus etc
Posted: 6 days ago
Reading
Capita - ITMS
Salary: £30000 - £50000 per annum + + Bonus + Benefits + Training
Posted: 10 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £31000.00 - £37500.00 per annum
Posted: 10 days ago