The first table below looks at the demand for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 197 196 241
Rank change year-on-year
-1 +45
Permanent jobs citing Incident Management 308 295 220
As % of all permanent IT jobs located in the South East 1.31% 1.32% 0.91%
As % of the Processes & Methodologies category 1.68% 1.73% 1.21%
Number of salaries quoted 232 224 164
Average salary £33,500 £37,500 £37,500
Average salary % change year-on-year
-10.66% -
90% offered a salary of more than £21,000 £26,000 £25,150
10% offered a salary of more than £51,071 £60,000 £62,850
UK excluding London average salary £39,000 £37,500 £32,500
% change year-on-year
+4.00% +15.38%
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
18366 17040 18222
As % of all permanent IT jobs located in the South East 78.24% 75.99% 75.00%
Number of salaries quoted 14545 13781 15591
Average salary £45,000 £44,000 £45,000
Average salary % change year-on-year
+2.27% -2.22%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Incident Management
England

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 24 April 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hampshire -1 90 £33,500 -25.55%
Surrey +36 64 £30,000 -22.58% 4
Berkshire -51 50 £36,000 -4.00% 5
Buckinghamshire +8 47 £34,000 +30.76% 2
West Sussex +18 16 £36,250 +11.53% 1
East Sussex -13 11 £41,250 +10.00%
Oxfordshire -6 10 £34,000 -19.04%
Kent -16 8 £26,500 -44.21%
Middlesex +6 5 £50,000 +25.00%
M4 Corridor - 4 £26,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 293 (51.68%) ITIL
2 182 (32.10%) Windows
3 151 (26.63%) Microsoft
4 149 (26.28%) SLA
5 138 (24.34%) Service Management
6 111 (19.58%) Problem Management
7 105 (18.52%) Active Directory
8 102 (17.99%) Change Management
9 95 (16.75%) Service Delivery
10 91 (16.05%) Cisco
11 86 (15.17%) MS Office
12 81 (14.29%) MS Excel
13 79 (13.93%) Linux
14 76 (13.40%) DNS
15 72 (12.70%) Finance
16 65 (11.46%) Firewall
17 64 (11.29%) Telecoms
17 64 (11.29%) Security Cleared
18 63 (11.11%) Retail
19 62 (10.93%) TCP/IP
20 59 (10.41%) Degree
21 57 (10.05%) SQL
22 56 (9.88%) SAP
23 52 (9.17%) Management Information System
24 51 (8.99%) UNIX
25 50 (8.82%) Project Management
26 49 (8.64%) IBM
26 49 (8.64%) LAN
26 49 (8.64%) ITIL Certification
27 47 (8.29%) Remedy

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 34 (6.00%) MS Exchange
2 27 (4.76%) WebSphere
3 21 (3.70%) IIS
3 21 (3.70%) Exchange Server 2010
4 14 (2.47%) Lync
4 14 (2.47%) Exchange Server 2003
5 12 (2.12%) WebSphere Application Server
6 11 (1.94%) IBM Notes
7 7 (1.23%) Apache
7 7 (1.23%) CMS
8 6 (1.06%) Exchange Server 2013
8 6 (1.06%) SharePoint
9 5 (0.88%) NetWeaver
10 4 (0.71%) SharePoint 2010
10 4 (0.71%) Blackberry Enterprise Server
10 4 (0.71%) Tomcat
11 3 (0.53%) Exchange Server 2007
12 2 (0.35%) SAS
12 2 (0.35%) WebLogic
12 2 (0.35%) Oracle Workflow
Applications
1 86 (15.17%) MS Office
2 81 (14.29%) MS Excel
3 14 (2.47%) MS Visio
4 13 (2.29%) MS PowerPoint
5 8 (1.41%) MS Project
Business Applications
1 8 (1.41%) SAP R/3
1 8 (1.41%) JDE EnterpriseOne
2 7 (1.23%) Maximo
3 6 (1.06%) assyst
4 3 (0.53%) Dynamics CRM
5 2 (0.35%) Retail-J
6 1 (0.18%) Oracle Applications
6 1 (0.18%) Agresso
6 1 (0.18%) Oracle BPM
Cloud Services
1 10 (1.76%) SaaS
2 4 (0.71%) Microsoft Azure
3 2 (0.35%) Amazon AWS
4 1 (0.18%) Office 365
4 1 (0.18%) Cloud Computing
Communications & Networking
1 76 (13.40%) DNS
2 65 (11.46%) Firewall
3 62 (10.93%) TCP/IP
4 49 (8.64%) LAN
5 43 (7.58%) WAN
6 34 (6.00%) DHCP
7 33 (5.82%) Wireless
8 26 (4.59%) VoIP
9 24 (4.23%) HTTP
9 24 (4.23%) Internet
10 20 (3.53%) VPN
11 19 (3.35%) Intrusion Detection
11 19 (3.35%) SMTP
12 17 (3.00%) Cisco ASA
13 16 (2.82%) FTP
14 15 (2.65%) OpenLDAP
15 14 (2.47%) LDAP
16 13 (2.29%) Wireshark
16 13 (2.29%) tcpdump
17 12 (2.12%) CTI
Database & Business Intelligence
1 32 (5.64%) SQL Server
2 25 (4.41%) DB2
3 13 (2.29%) MySQL
4 10 (1.76%) Oracle Database
5 8 (1.41%) MS Access
6 6 (1.06%) Relational Database
7 4 (0.71%) IDOL
7 4 (0.71%) EDRMS
7 4 (0.71%) RDBMS
8 3 (0.53%) Oracle Reports
9 2 (0.35%) SQL Server 2008
9 2 (0.35%) SQL Server 2012
9 2 (0.35%) SAP HANA
9 2 (0.35%) Oracle Database 11g
9 2 (0.35%) SQL Server 2005
10 1 (0.18%) Cognos Powerplay
Development Applications
1 12 (2.12%) Team Foundation Server
2 11 (1.94%) Visual Studio
3 5 (0.88%) Jenkins
4 4 (0.71%) Cucumber
4 4 (0.71%) SpecFlow
4 4 (0.71%) VSS/SourceSafe
4 4 (0.71%) Subversion
4 4 (0.71%) NUnit
4 4 (0.71%) JIRA
5 1 (0.18%) Selenium
General
1 72 (12.70%) Finance
2 64 (11.29%) Telecoms
3 63 (11.11%) Retail
4 13 (2.29%) Legal
5 11 (1.94%) Marketing
5 11 (1.94%) Back Office
6 10 (1.76%) Manufacturing
7 9 (1.59%) Law
8 7 (1.23%) Banking
9 5 (0.88%) Front Office
10 3 (0.53%) French Language
11 2 (0.35%) Billing
11 2 (0.35%) German Language
12 1 (0.18%) Military
12 1 (0.18%) Automotive
Job Titles
1 145 (25.57%) Analyst
2 57 (10.05%) 1st Line Support
3 51 (8.99%) Incident Manager
4 50 (8.82%) Service Analyst
5 46 (8.11%) Service Desk Analyst
6 39 (6.88%) Support Engineer
7 37 (6.53%) Service Manager
7 37 (6.53%) Team Leader
8 35 (6.17%) Support Analyst
9 27 (4.76%) Help Desk Support
10 26 (4.59%) Technical Support
11 22 (3.88%) Service Desk Manager
12 20 (3.53%) Operations Analyst
13 19 (3.35%) Service Desk Team Leader
14 18 (3.17%) Major Incident Manager
15 17 (3.00%) Technical Leader
15 17 (3.00%) Consultant
15 17 (3.00%) 3rd Line Support
16 16 (2.82%) SAP Manager
17 15 (2.65%) Linux Specialist
Libraries, Frameworks & Software Standards
1 22 (3.88%) .NET
2 20 (3.53%) XML
3 19 (3.35%) SAP Basis
4 15 (2.65%) WPF
5 13 (2.29%) Web Services
6 12 (2.12%) XSLT
7 11 (1.94%) Ajax
7 11 (1.94%) jQuery
8 10 (1.76%) ASP.NET
9 7 (1.23%) WebSphere MQ
10 5 (0.88%) MSMQ
10 5 (0.88%) COM
11 4 (0.71%) Middleware
11 4 (0.71%) ADO.NET
11 4 (0.71%) WCF
11 4 (0.71%) .NET Remoting
11 4 (0.71%) .NET Framework
12 3 (0.53%) SOAP
12 3 (0.53%) HTML
13 2 (0.35%) CSS
Miscellaneous
1 52 (9.17%) Management Information System
2 31 (5.47%) EPoS
3 27 (4.76%) Computer Science
4 16 (2.82%) Statistics
5 13 (2.29%) Enterprise Software
6 10 (1.76%) Replication
7 7 (1.23%) Blackberry
7 7 (1.23%) Open Source
8 6 (1.06%) Clustering
9 5 (0.88%) Physics
9 5 (0.88%) iPhone
10 4 (0.71%) Mobile App
10 4 (0.71%) Mathematics
11 3 (0.53%) PACS
11 3 (0.53%) Firmware
12 2 (0.35%) Digital Media
12 2 (0.35%) ASTM
12 2 (0.35%) LIMS
12 2 (0.35%) Mainframe
12 2 (0.35%) Thin Client
Operating Systems
1 182 (32.10%) Windows
2 79 (13.93%) Linux
3 51 (8.99%) UNIX
4 43 (7.58%) Windows Server 2008
5 41 (7.23%) Windows Server 2003
6 38 (6.70%) Solaris
7 30 (5.29%) Windows 7
8 23 (4.06%) Red Hat Enterprise Linux
9 22 (3.88%) AIX
10 15 (2.65%) SUSE
10 15 (2.65%) Windows XP
11 8 (1.41%) HPUX
12 7 (1.23%) Mac OS X
12 7 (1.23%) Windows Server 2012
13 5 (0.88%) Windows 8
14 4 (0.71%) Windows 2000
15 1 (0.18%) Windows Vista
15 1 (0.18%) Windows 2000 Server
Processes & Methodologies
1 293 (51.68%) ITIL
2 138 (24.34%) Service Management
3 111 (19.58%) Problem Management
4 102 (17.99%) Change Management
5 95 (16.75%) Service Delivery
6 50 (8.82%) Project Management
7 47 (8.29%) Root Cause Analysis
8 25 (4.41%) Information Security
9 24 (4.23%) Configuration Management
9 24 (4.23%) SIEM
9 24 (4.23%) Software Distribution
10 20 (3.53%) Disaster Recovery
11 19 (3.35%) Agile Software Development
11 19 (3.35%) ITIL V3
12 17 (3.00%) Release Management
12 17 (3.00%) User Acceptance Testing
12 17 (3.00%) Stakeholder Management
13 16 (2.82%) Change Control
13 16 (2.82%) ITSM
14 15 (2.65%) Migration
Programming Languages
1 57 (10.05%) SQL
2 17 (3.00%) VB
3 16 (2.82%) C#
4 15 (2.65%) VB6
4 15 (2.65%) JavaScript
4 15 (2.65%) VB.NET
4 15 (2.65%) Shell Script
5 13 (2.29%) PowerShell
6 11 (1.94%) PHP
6 11 (1.94%) C
7 10 (1.76%) Java
8 9 (1.59%) C++
9 3 (0.53%) T-SQL
10 2 (0.35%) Perl
11 1 (0.18%) Ruby
11 1 (0.18%) PL/SQL
11 1 (0.18%) VBA
Qualifications
1 64 (11.29%) Security Cleared
2 59 (10.41%) Degree
3 49 (8.64%) ITIL Certification
4 46 (8.11%) Microsoft Certification
5 42 (7.41%) CCNA
5 42 (7.41%) Cisco Certification
6 40 (7.05%) SC Cleared
7 30 (5.29%) MCSA
8 26 (4.59%) A+ Certification
9 21 (3.70%) MCITP
10 20 (3.53%) MCSE
11 11 (1.94%) CCNP
11 11 (1.94%) Server+ Certification
12 10 (1.76%) PMI Certification
13 9 (1.59%) GIAC
13 9 (1.59%) CEH
13 9 (1.59%) MCP
13 9 (1.59%) PMP
13 9 (1.59%) DV Cleared
14 8 (1.41%) MOS
Quality Assurance & Compliance
1 149 (26.28%) SLA
2 10 (1.76%) Sarbanes-Oxley
3 9 (1.59%) ISO/IEC 27001
4 7 (1.23%) QA
4 7 (1.23%) COBIT
5 5 (0.88%) PCI DSS
6 4 (0.71%) ISO/IEC 17799
7 2 (0.35%) TickIT
7 2 (0.35%) ISO 9000
7 2 (0.35%) ISO 9001
7 2 (0.35%) HL7
8 1 (0.18%) BS25999
8 1 (0.18%) COSO
System Software
1 105 (18.52%) Active Directory
2 30 (5.29%) VMware Infrastructure
3 21 (3.70%) Hyper-V
4 19 (3.35%) Tivoli Workload Scheduler
5 15 (2.65%) OpenSSH
6 13 (2.29%) Snort
6 13 (2.29%) UAG
7 12 (2.12%) XenApp
7 12 (2.12%) XenDesktop
8 8 (1.41%) NFS
9 7 (1.23%) VMware ESX
10 6 (1.06%) vSphere
10 6 (1.06%) Terminal Services
10 6 (1.06%) ISA Server
11 5 (0.88%) Forefront TMG
12 4 (0.71%) XenServer
13 3 (0.53%) VMware ESXi
14 2 (0.35%) ProxySG
14 2 (0.35%) NLBS
15 1 (0.18%) Novell eDirectory
Systems Management
1 20 (3.53%) Tivoli
2 12 (2.12%) Tivoli Monitoring
2 12 (2.12%) SCCM
3 7 (1.23%) WSUS
3 7 (1.23%) Backup Exec
4 6 (1.06%) NetBackup
5 3 (0.53%) Norton AntiVirus
5 3 (0.53%) DameWare
6 2 (0.35%) HP Quality Center
7 1 (0.18%) SCOM
7 1 (0.18%) Veritas Storage Foundation
7 1 (0.18%) MOM
7 1 (0.18%) Systems Management Server (SMS)
7 1 (0.18%) ZENworks
7 1 (0.18%) TeMIP
7 1 (0.18%) Symantec Endpoint Protection
7 1 (0.18%) McAfee ePO
Vendors
1 151 (26.63%) Microsoft
2 91 (16.05%) Cisco
3 56 (9.88%) SAP
4 49 (8.64%) IBM
5 47 (8.29%) Remedy
6 43 (7.58%) VMware
7 38 (6.70%) Citrix
8 33 (5.82%) Dell
9 30 (5.29%) HP
10 29 (5.11%) Oracle
11 21 (3.70%) Juniper
11 21 (3.70%) Avaya
12 20 (3.53%) Sourcefire
13 15 (2.65%) Polycom
13 15 (2.65%) Symantec
13 15 (2.65%) Novell
13 15 (2.65%) Red Hat
14 13 (2.29%) Intel
15 12 (2.12%) Verint
15 12 (2.12%) Apple
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 17 hours ago
Woking
Capita - ITPS
Salary: £30000 - £35000 per annum + Benefits
Posted: 18 hours ago
Bracknell, Berkshire
Lorien Resourcing
Salary: £30000 - £35000 per annum + Offer Competitve Package
Posted: Yesterday
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: Yesterday
Chertsey, Surrey
Kelway Ltd
Salary: From £40,000 to £45,000 per annum £40,000 - £45,000 + Benefits
Posted: Yesterday
Hampshire
Interquest - IQ ESM
Salary: £45000 - £65000 per annum
Posted: 2 days ago
Woking, Surrey
Fidessa
Salary: Competitive
Posted: 8 days ago
Newbury, Berkshire
Vodafone
Posted: 13 days ago
Berkshire
esynergy Solutions - UK
Salary: £30000 - £40000 per annum
Posted: 15 days ago
Reading, Berkshire
ECMWF
Salary: £74,973 per annum
Posted: 19 days ago
Crawley, West Sussex
Ace European Group
Salary: Depending on Experience
Posted: 21 days ago
Brighton
Interquest - Korus Group - Brighton
Salary: £40000 - £45000 per annum + Benefits
Posted: 26 days ago