The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 150 191 196
Rank change year-on-year
+41 +5
Permanent jobs citing Incident Management 401 284 307
As % of all permanent IT jobs located in the South East 1.86% 1.34% 1.33%
As % of the Processes & Methodologies category 2.32% 1.68% 1.72%
Number of salaries quoted 264 204 179
Average salary £37,500 £35,491 £35,000
Average salary % change year-on-year
+5.66% +1.40%
90% offered a salary of more than £21,500 £22,500 £24,000
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £38,000 £37,500 £35,000
% change year-on-year
+1.33% +7.14%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17258 16862 17844
As % of all permanent IT jobs located in the South East 80.11% 79.63% 77.54%
Number of salaries quoted 13775 13395 15357
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 24 December 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +69 133 £41,300 +10.13% 12
Surrey +22 87 £24,500 -14.03% 6
Buckinghamshire +36 68 £36,000 +1.43% 6
Hampshire -70 44 £32,500 - 3
Kent +1 20 £47,500 -13.63%
East Sussex - 20 £40,000 -
Oxfordshire +13 12 £38,000 -15.55%
West Sussex -6 4 £35,250 -25.78% 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 404 (50.63%) ITIL
2 291 (36.47%) Windows
3 241 (30.20%) Microsoft
4 228 (28.57%) Security Cleared
5 185 (23.18%) SC Cleared
6 180 (22.56%) Service Management
7 178 (22.31%) SLA
8 174 (21.80%) Problem Management
9 171 (21.43%) Telecoms
10 163 (20.43%) Active Directory
11 151 (18.92%) Finance
12 140 (17.54%) MS Excel
13 119 (14.91%) VMware
14 117 (14.66%) Service Delivery
15 115 (14.41%) MS Office
16 113 (14.16%) Citrix
17 109 (13.66%) Cisco
18 108 (13.53%) Change Management
19 104 (13.03%) Retail
20 103 (12.91%) Fujitsu
21 100 (12.53%) Root Cause Analysis
22 98 (12.28%) MS Exchange
22 98 (12.28%) Mentoring
23 96 (12.03%) SQL
24 94 (11.78%) DV Cleared
25 93 (11.65%) DNS
26 92 (11.53%) VMware Infrastructure
27 91 (11.40%) Internet
28 88 (11.03%) Statistics
28 88 (11.03%) Analytical Skills

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 98 (12.28%) MS Exchange
2 59 (7.39%) SharePoint
2 59 (7.39%) Apache
3 58 (7.27%) IIS
4 49 (6.14%) SharePoint 2010
5 44 (5.51%) Exchange Server 2003
6 31 (3.88%) Live Communications Server
7 24 (3.01%) Blackberry Enterprise Server
7 24 (3.01%) Exchange Server 2010
8 17 (2.13%) Lync
9 15 (1.88%) Tomcat
10 11 (1.38%) SAS
11 9 (1.13%) WebSphere
12 5 (0.63%) IBM HTTP Server
12 5 (0.63%) Exchange Server 2007
13 4 (0.50%) Exchange Server 2013
13 4 (0.50%) Oracle HTTP Server
14 3 (0.38%) SharePoint Server
15 2 (0.25%) WebSphere Application Server
15 2 (0.25%) JCAPS
Applications
1 140 (17.54%) MS Excel
2 115 (14.41%) MS Office
3 3 (0.38%) MS PowerPoint
4 1 (0.13%) MS Project
4 1 (0.13%) MS Visio
4 1 (0.13%) Acrobat
Business Applications
1 8 (1.00%) Retail-J
2 4 (0.50%) Agresso
3 2 (0.25%) SAP Oil and Gas
3 2 (0.25%) Dynamics CRM
3 2 (0.25%) Remedy ITSM
4 1 (0.13%) Oracle EBS R12
4 1 (0.13%) Oracle Receivables
4 1 (0.13%) Oracle Cash Management
4 1 (0.13%) Oracle Subledger Accounting
4 1 (0.13%) Dynamics AX
4 1 (0.13%) Oracle Financials
Cloud Services
1 7 (0.88%) SaaS
2 5 (0.63%) Amazon AWS
3 4 (0.50%) Amazon ELB
3 4 (0.50%) Amazon SQS
3 4 (0.50%) Amazon EC2
3 4 (0.50%) Amazon S3
4 2 (0.25%) Google Apps
5 1 (0.13%) Office 365
5 1 (0.13%) Microsoft Azure
5 1 (0.13%) PaaS
Communications & Networking
1 93 (11.65%) DNS
2 91 (11.40%) Internet
3 79 (9.90%) DHCP
4 78 (9.77%) LAN
4 78 (9.77%) Firewall
5 68 (8.52%) WAN
6 50 (6.27%) SAN
7 29 (3.63%) ISDN
7 29 (3.63%) Intrusion Detection
8 24 (3.01%) Wireshark
9 21 (2.63%) TCP/IP
10 20 (2.51%) VPN
11 18 (2.26%) Cisco ASA
12 17 (2.13%) MD110
12 17 (2.13%) SDH
12 17 (2.13%) DPNSS
13 16 (2.01%) HTTP
13 16 (2.01%) tcpdump
14 14 (1.75%) VoIP
15 13 (1.63%) LDAP
Database & Business Intelligence
1 48 (6.02%) EDRMS
1 48 (6.02%) IDOL
2 43 (5.39%) SQL Server
3 19 (2.38%) MS Access
4 14 (1.75%) MySQL
4 14 (1.75%) Oracle Database
5 13 (1.63%) DB2
6 5 (0.63%) Oracle Reports
7 4 (0.50%) Amazon RDS
7 4 (0.50%) Redis
8 2 (0.25%) Big Data
8 2 (0.25%) RDBMS
8 2 (0.25%) Relational Database
8 2 (0.25%) SQL Server Reporting Services
8 2 (0.25%) QlikView
9 1 (0.13%) Data Mining
Development Applications
1 9 (1.13%) VSS/SourceSafe
2 4 (0.50%) Atlassian Bamboo
3 2 (0.25%) Team Foundation Server
4 1 (0.13%) Rational Application Developer
4 1 (0.13%) PVCS
4 1 (0.13%) Eclipse
4 1 (0.13%) MSI
4 1 (0.13%) Introscope
4 1 (0.13%) Subversion
General
1 171 (21.43%) Telecoms
2 151 (18.92%) Finance
3 104 (13.03%) Retail
4 35 (4.39%) Front Office
5 12 (1.50%) Legal
5 12 (1.50%) Banking
6 7 (0.88%) Marketing
7 6 (0.75%) Advertising
7 6 (0.75%) Back Office
8 4 (0.50%) Law
8 4 (0.50%) Military
9 3 (0.38%) Billing
10 2 (0.25%) Financial Institution
10 2 (0.25%) Electronics
10 2 (0.25%) Manufacturing
11 1 (0.13%) Publishing
11 1 (0.13%) Retail Banking
Job Titles
1 182 (22.81%) Analyst
2 109 (13.66%) Support Engineer
3 69 (8.65%) Service Analyst
4 64 (8.02%) Service Desk Analyst
5 50 (6.27%) Incident Manager
6 44 (5.51%) 2nd Line Support
7 42 (5.26%) Applications Support
7 42 (5.26%) Service Manager
8 40 (5.01%) Security Analyst
9 39 (4.89%) 3rd Line Support
10 38 (4.76%) Senior Analyst
11 37 (4.64%) Support Analyst
12 33 (4.14%) Escalation Manager
13 31 (3.88%) 3rd Line Support Engineer
13 31 (3.88%) Problem Manager
14 30 (3.76%) Infrastructure Engineer
15 29 (3.63%) Team Leader
16 28 (3.51%) Consultant
17 27 (3.38%) 1st Line Support
18 23 (2.88%) NOC Engineer
Libraries, Frameworks & Software Standards
1 11 (1.38%) CSS
2 9 (1.13%) Web Services
3 8 (1.00%) .NET
4 6 (0.75%) HTML
5 5 (0.63%) Spring
5 5 (0.63%) .NET Framework
6 3 (0.38%) J2EE
6 3 (0.38%) WebSphere MQ
6 3 (0.38%) Middleware
7 2 (0.25%) XML
7 2 (0.25%) ASP.NET
7 2 (0.25%) Application Packaging
7 2 (0.25%) Oracle Fusion
8 1 (0.13%) WebCenter
8 1 (0.13%) YAML
8 1 (0.13%) Struts
8 1 (0.13%) JTAPI
Miscellaneous
1 88 (11.03%) Statistics
1 88 (11.03%) Analytical Skills
2 69 (8.65%) Management Information System
3 48 (6.02%) Computer Science
4 28 (3.51%) Blackberry
5 26 (3.26%) Clustering
6 20 (2.51%) Enterprise Software
7 19 (2.38%) Thin Client
7 19 (2.38%) Fat Client
8 13 (1.63%) Visualisation
9 10 (1.25%) Life Science
10 8 (1.00%) AS400
11 6 (0.75%) iSeries
12 4 (0.50%) Mobile App
12 4 (0.50%) Replication
12 4 (0.50%) CMDB
13 3 (0.38%) PKI
13 3 (0.38%) Smartphone
13 3 (0.38%) HACMP
13 3 (0.38%) Enterprise Storage
Operating Systems
1 291 (36.47%) Windows
2 86 (10.78%) Windows Server 2003
3 69 (8.65%) Linux
4 65 (8.15%) Windows XP
4 65 (8.15%) Windows 7
5 60 (7.52%) Windows Server 2008
6 53 (6.64%) UNIX
7 22 (2.76%) Windows Server 2012
8 19 (2.38%) Solaris
9 9 (1.13%) Red Hat Enterprise Linux
10 6 (0.75%) Windows Mobile
11 5 (0.63%) AIX
12 4 (0.50%) Mac OS X
12 4 (0.50%) Mac OS
12 4 (0.50%) Amazon Linux
12 4 (0.50%) Apple iOS
12 4 (0.50%) Windows 8
13 3 (0.38%) Android
14 2 (0.25%) Windows Vista
15 1 (0.13%) Windows 2000
Processes & Methodologies
1 404 (50.63%) ITIL
2 180 (22.56%) Service Management
3 174 (21.80%) Problem Management
4 117 (14.66%) Service Delivery
5 108 (13.53%) Change Management
6 100 (12.53%) Root Cause Analysis
7 98 (12.28%) Mentoring
8 67 (8.40%) Time Management
9 62 (7.77%) Information Security
10 51 (6.39%) Coaching
11 50 (6.27%) ITSM
12 47 (5.89%) Stakeholder Management
13 42 (5.26%) SIEM
14 38 (4.76%) ITIL V2
15 37 (4.64%) Line Management
16 36 (4.51%) Performance Monitoring
17 34 (4.26%) Capacity Management
18 33 (4.14%) Penetration Testing
19 32 (4.01%) Project Management
20 28 (3.51%) Security Testing
Programming Languages
1 96 (12.03%) SQL
2 72 (9.02%) PowerShell
3 19 (2.38%) Java
4 12 (1.50%) C
5 7 (0.88%) Shell Script
6 5 (0.63%) Perl
7 4 (0.50%) Korn
8 3 (0.38%) Bash Shell
8 3 (0.38%) sed
8 3 (0.38%) AWK
8 3 (0.38%) C#
9 1 (0.13%) C++
9 1 (0.13%) PHP
9 1 (0.13%) VBScript
9 1 (0.13%) VB
9 1 (0.13%) Python
9 1 (0.13%) Ruby
9 1 (0.13%) Bourne shell
Qualifications
1 228 (28.57%) Security Cleared
2 185 (23.18%) SC Cleared
3 94 (11.78%) DV Cleared
4 76 (9.52%) Degree
5 65 (8.15%) Cisco Certification
6 51 (6.39%) ITIL Certification
7 48 (6.02%) Microsoft Certification
8 38 (4.76%) CCNP
9 37 (4.64%) CCNA
10 33 (4.14%) CISSP
11 23 (2.88%) CISM
12 22 (2.76%) CISA
13 20 (2.51%) ITIL Foundation Certificate
14 18 (2.26%) MCSE
15 17 (2.13%) MCSA
16 14 (1.75%) JNCIS
17 13 (1.63%) GIAC
18 12 (1.50%) MCP
18 12 (1.50%) VMware Certified Professional (VCP)
19 11 (1.38%) Network+ Certification
Quality Assurance & Compliance
1 178 (22.31%) SLA
2 31 (3.88%) ISO/IEC 27001
3 20 (2.51%) COBIT
3 20 (2.51%) ISO/IEC 17799
4 10 (1.25%) PCI DSS
5 9 (1.13%) QA
6 3 (0.38%) Sarbanes-Oxley
7 1 (0.13%) ISO 9001
7 1 (0.13%) Solvency II
System Software
1 163 (20.43%) Active Directory
2 92 (11.53%) VMware Infrastructure
3 48 (6.02%) ISA Server
4 26 (3.26%) XenApp
5 18 (2.26%) vSphere
6 12 (1.50%) Snort
7 10 (1.25%) Hyper-V
8 8 (1.00%) XenDesktop
9 5 (0.63%) XenServer
9 5 (0.63%) NFS
9 5 (0.63%) UAG
10 4 (0.50%) Forefront TMG
11 3 (0.38%) Tivoli Directory Server
11 3 (0.38%) Veritas Volume Manager
11 3 (0.38%) Veritas Cluster Server
11 3 (0.38%) VMware ESXi
12 2 (0.25%) VMware ESX
13 1 (0.13%) Microsoft App-V
13 1 (0.13%) MetaFrame
13 1 (0.13%) Firmware
Systems Management
1 66 (8.27%) NetBackup
2 27 (3.38%) Netcool
3 24 (3.01%) SCOM
4 22 (2.76%) SCCM
5 17 (2.13%) Tivoli
6 15 (1.88%) Nagios
7 14 (1.75%) Tivoli Monitoring
7 14 (1.75%) Netcool/OMNIbus
8 13 (1.63%) OpenView Configuration Management
8 13 (1.63%) Unicenter
8 13 (1.63%) Veritas Storage Foundation
9 9 (1.13%) Cisco Prime
9 9 (1.13%) Cisco LMS
9 9 (1.13%) Opsview
10 8 (1.00%) Opscode Chef
10 8 (1.00%) WSUS
11 6 (0.75%) Backup Exec
12 5 (0.63%) HP Quality Center
13 4 (0.50%) Puppet
13 4 (0.50%) logstash
Vendors
1 241 (30.20%) Microsoft
2 119 (14.91%) VMware
3 113 (14.16%) Citrix
4 109 (13.66%) Cisco
5 103 (12.91%) Fujitsu
6 66 (8.27%) HP
6 66 (8.27%) Veritas
7 61 (7.64%) Meridio
8 56 (7.02%) Oracle
9 39 (4.89%) IBM
10 36 (4.51%) Juniper
11 30 (3.76%) Remedy
12 21 (2.63%) Dell
13 19 (2.38%) Huawei
14 17 (2.13%) Aastra
14 17 (2.13%) Sonus
14 17 (2.13%) CheckPoint
14 17 (2.13%) Ericsson
15 16 (2.01%) Websense
16 15 (1.88%) EMC
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 12 hours ago
Guildford, Surrey
Lorien Resourcing
Salary: £25000 - £35000 per annum
Posted: 15 hours ago
Surrey
Canon
Salary: £25340 - £26747 per annum + 5% Bonus
Posted: Yesterday
Reading, Berkshire
The People Network
Salary: £30000 - £45000 per annum + benefits
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
Surrey
Clearwater People Solutions
Salary: £22000 - £23500 Per Annum plus 25 days holiday & excellent b
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: benefits package
Posted: Yesterday
Bracknell, Berkshire
Jonothan Bosworth
Salary: £45,000 per annum plus excellent benefits
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
Worthing, West Sussex
Experis Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
People Source Consulting
Salary: £25000 per annum
Posted: Yesterday
Milton Keynes
Blue Town Online
Salary: £17k - 24.5k per year
Posted: 2 days ago
Southampton, Hampshire
Connectus
Salary: £55000 per annum
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum + ben+training
Posted: 5 days ago
Bracknell, Berkshire
Burns Sheehan
Salary: £40000 - £50000 per annum + Benefits
Posted: 6 days ago
Reigate, Surrey
Clearwater People Solutions
Salary: £27000 - £30000 Per Annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: 9 days ago
Bristol, South West OR Milton Keynes,...
Boeing
Salary: Competitive
Posted: 9 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Salary: Unspecified
Posted: 16 days ago
Reading, Berkshire
Bentley Whitaker
Salary: £25,000 - £35,000 per year
Posted: 17 days ago