The first table below looks at the demand for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 184 226 202
Rank change year-on-year
+42 -24
Permanent jobs citing Incident Management 321 237 293
As % of all permanent IT jobs located in the South East 1.42% 1.07% 1.26%
As % of the Processes & Methodologies category 1.82% 1.44% 1.67%
Number of salaries quoted 203 198 209
Average salary £40,000 £32,500 £40,000
Average salary % change year-on-year
+23.07% -18.75%
90% offered a salary of more than £24,000 £21,700 £22,500
10% offered a salary of more than £62,500 £61,000 £62,700
UK excluding London average salary £40,000 £37,500 £36,000
% change year-on-year
+6.66% +4.16%
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17604 16444 17516
As % of all permanent IT jobs located in the South East 77.75% 74.57% 75.59%
Number of salaries quoted 13807 13374 14874
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £63,500 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
England

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 29 July 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +48 111 £40,000 +35.59% 9
Berkshire +37 88 £56,250 +48.02% 5
Surrey -23 49 £36,500 -2.66% 9
Buckinghamshire +5 27 £37,750 +17.96% 2
Oxfordshire +4 14 £38,000 -10.58%
West Sussex -12 13 £36,750 +104.16% 3
Kent -8 11 £45,000 -43.75% 4
East Sussex -18 4 £41,250 +71.87%
Middlesex +5 1 £50,000 +51.51%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 301 (48.01%) ITIL
2 232 (37.00%) Windows
3 162 (25.84%) Microsoft
4 158 (25.20%) Service Management
5 157 (25.04%) SLA
6 149 (23.76%) Problem Management
7 134 (21.37%) Active Directory
8 130 (20.73%) Security Cleared
9 108 (17.22%) Service Delivery
10 100 (15.95%) Change Management
11 99 (15.79%) Telecoms
12 93 (14.83%) Root Cause Analysis
13 92 (14.67%) MS Excel
14 89 (14.19%) SC Cleared
15 88 (14.04%) Finance
16 81 (12.92%) Retail
17 80 (12.76%) Cisco
18 73 (11.64%) VMware
19 72 (11.48%) DNS
19 72 (11.48%) MS Office
20 70 (11.16%) Citrix
21 67 (10.69%) Firewall
22 66 (10.53%) SQL
23 61 (9.73%) Management Information System
24 60 (9.57%) Linux
25 58 (9.25%) HP
26 57 (9.09%) Windows Server 2003
27 55 (8.77%) MS Exchange
28 54 (8.61%) DV Cleared
29 52 (8.29%) Fujitsu

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 55 (8.77%) MS Exchange
2 42 (6.70%) IIS
3 37 (5.90%) Exchange Server 2010
4 29 (4.63%) Exchange Server 2003
5 28 (4.47%) Apache
6 22 (3.51%) SharePoint
7 20 (3.19%) SharePoint 2010
7 20 (3.19%) WebSphere
8 17 (2.71%) Blackberry Enterprise Server
8 17 (2.71%) Live Communications Server
9 15 (2.39%) Lync
9 15 (2.39%) Tomcat
10 11 (1.75%) WebSphere Application Server
11 6 (0.96%) SAS
12 5 (0.80%) WebLogic
12 5 (0.80%) CMS
13 4 (0.64%) IBM Notes
13 4 (0.64%) Oracle SOA Suite
14 3 (0.48%) Liferay
14 3 (0.48%) NetWeaver
Applications
1 92 (14.67%) MS Excel
2 72 (11.48%) MS Office
3 14 (2.23%) MS PowerPoint
4 5 (0.80%) MS Visio
5 3 (0.48%) MS Project
Business Applications
1 11 (1.75%) Retail-J
2 7 (1.12%) Oracle EBS R12
2 7 (1.12%) Oracle EBS
3 6 (0.96%) Oracle Applications
3 6 (0.96%) Dynamics CRM
4 5 (0.80%) SAP FI
4 5 (0.80%) SAP FI/CO
4 5 (0.80%) SAP CO
5 4 (0.64%) Compiere
5 4 (0.64%) assyst
5 4 (0.64%) Dynamics NAV
6 3 (0.48%) Agresso
7 2 (0.32%) Remedy ITSM
7 2 (0.32%) Maximo
8 1 (0.16%) SAP SD
Cloud Services
1 9 (1.44%) SaaS
2 4 (0.64%) Microsoft Azure
3 2 (0.32%) Amazon AWS
Communications & Networking
1 72 (11.48%) DNS
2 67 (10.69%) Firewall
3 47 (7.50%) DHCP
3 47 (7.50%) TCP/IP
4 46 (7.34%) LAN
5 45 (7.18%) Internet
6 44 (7.02%) WAN
7 28 (4.47%) SAN
8 22 (3.51%) VPN
8 22 (3.51%) ISDN
9 20 (3.19%) SDH
9 20 (3.19%) DPNSS
9 20 (3.19%) MD110
10 19 (3.03%) Intrusion Detection
10 19 (3.03%) HTTP
11 18 (2.87%) VoIP
11 18 (2.87%) LDAP
12 17 (2.71%) FTP
12 17 (2.71%) Cisco ASA
13 16 (2.55%) Wireless
Database & Business Intelligence
1 29 (4.63%) SQL Server
2 20 (3.19%) DB2
2 20 (3.19%) EDRMS
2 20 (3.19%) IDOL
3 19 (3.03%) Oracle Database
4 14 (2.23%) MySQL
5 9 (1.44%) MS Access
6 5 (0.80%) Oracle Reports
6 5 (0.80%) Oracle Database 11g
7 4 (0.64%) Oracle BI EE
8 3 (0.48%) Relational Database
8 3 (0.48%) Oracle Discoverer
9 2 (0.32%) RDBMS
9 2 (0.32%) SQL Server Reporting Services
9 2 (0.32%) SQL Server 2005
9 2 (0.32%) QlikView
9 2 (0.32%) SQL Server 2008
9 2 (0.32%) SQL Server 2012
Development Applications
1 5 (0.80%) Team Foundation Server
1 5 (0.80%) Jenkins
2 4 (0.64%) Cucumber
2 4 (0.64%) SpecFlow
2 4 (0.64%) Visual Studio
2 4 (0.64%) VSS/SourceSafe
2 4 (0.64%) NUnit
2 4 (0.64%) Subversion
2 4 (0.64%) JIRA
3 2 (0.32%) Introscope
4 1 (0.16%) Selenium
4 1 (0.16%) Atlassian Bamboo
General
1 99 (15.79%) Telecoms
2 88 (14.04%) Finance
3 81 (12.92%) Retail
4 12 (1.91%) Marketing
5 9 (1.44%) Legal
6 8 (1.28%) Law
7 7 (1.12%) Banking
8 6 (0.96%) Back Office
9 4 (0.64%) Front Office
10 2 (0.32%) Manufacturing
11 1 (0.16%) Financial Institution
11 1 (0.16%) Automotive
11 1 (0.16%) French Language
Job Titles
1 146 (23.29%) Analyst
2 72 (11.48%) Support Engineer
3 49 (7.81%) Service Analyst
4 48 (7.66%) Service Desk Analyst
5 46 (7.34%) Incident Manager
6 36 (5.74%) Security Analyst
6 36 (5.74%) Service Manager
6 36 (5.74%) 1st Line Support
7 33 (5.26%) Applications Support
8 31 (4.94%) Team Leader
9 30 (4.78%) Support Analyst
10 26 (4.15%) Senior Analyst
11 24 (3.83%) Administrator
11 24 (3.83%) 3rd Line Support
11 24 (3.83%) IT Support
12 23 (3.67%) Technical Support
12 23 (3.67%) Consultant
13 21 (3.35%) Operations Manager
14 20 (3.19%) 2nd Line Support
14 20 (3.19%) Problem Manager
Libraries, Frameworks & Software Standards
1 13 (2.07%) .NET
2 12 (1.91%) XML
3 8 (1.28%) WPF
4 7 (1.12%) SAP Basis
5 6 (0.96%) Web Services
5 6 (0.96%) ASP.NET
6 5 (0.80%) COM
6 5 (0.80%) Middleware
6 5 (0.80%) Oracle Fusion
7 4 (0.64%) jQuery
7 4 (0.64%) .NET Remoting
7 4 (0.64%) .NET Framework
7 4 (0.64%) WCF
7 4 (0.64%) SOAP
7 4 (0.64%) ActiveMQ
7 4 (0.64%) Ajax
7 4 (0.64%) ADO.NET
7 4 (0.64%) XSLT
7 4 (0.64%) MSMQ
8 3 (0.48%) CSS
Miscellaneous
1 61 (9.73%) Management Information System
2 43 (6.86%) Statistics
3 31 (4.94%) Computer Science
4 23 (3.67%) EPoS
5 22 (3.51%) Blackberry
5 22 (3.51%) Enterprise Software
6 21 (3.35%) Clustering
7 7 (1.12%) Replication
7 7 (1.12%) Physics
8 6 (0.96%) Mobile App
8 6 (0.96%) iPhone
9 5 (0.80%) Open Source
9 5 (0.80%) Mathematics
9 5 (0.80%) Fat Client
9 5 (0.80%) Thin Client
10 4 (0.64%) Client/Server
10 4 (0.64%) Video Conferencing
11 3 (0.48%) PACS
12 2 (0.32%) NHS
12 2 (0.32%) LIMS
Operating Systems
1 232 (37.00%) Windows
2 60 (9.57%) Linux
3 57 (9.09%) Windows Server 2003
4 51 (8.13%) Windows Server 2008
5 40 (6.38%) UNIX
6 38 (6.06%) Windows XP
6 38 (6.06%) Windows 7
7 22 (3.51%) Solaris
8 11 (1.75%) Windows Server 2012
8 11 (1.75%) Red Hat Enterprise Linux
9 5 (0.80%) Mac OS X
10 4 (0.64%) Windows 2000
10 4 (0.64%) AIX
11 3 (0.48%) HPUX
12 2 (0.32%) SUSE
13 1 (0.16%) CentOS
13 1 (0.16%) Windows Phone
13 1 (0.16%) Apple iOS
13 1 (0.16%) Windows 8
Processes & Methodologies
1 301 (48.01%) ITIL
2 158 (25.20%) Service Management
3 149 (23.76%) Problem Management
4 108 (17.22%) Service Delivery
5 100 (15.95%) Change Management
6 93 (14.83%) Root Cause Analysis
7 39 (6.22%) Information Security
8 35 (5.58%) Project Management
8 35 (5.58%) Time Management
9 33 (5.26%) Stakeholder Management
10 32 (5.10%) ITSM
11 30 (4.78%) Security Testing
12 28 (4.47%) Security Management
13 23 (3.67%) Disaster Recovery
14 22 (3.51%) Penetration Testing
15 21 (3.35%) Performance Management
15 21 (3.35%) High Availability
16 20 (3.19%) SIEM
16 20 (3.19%) Configuration Management
17 19 (3.03%) E-Commerce
Programming Languages
1 66 (10.53%) SQL
2 32 (5.10%) PowerShell
3 18 (2.87%) Java
4 17 (2.71%) C
5 12 (1.91%) PHP
6 11 (1.75%) VB
7 10 (1.59%) C#
8 9 (1.44%) C++
9 8 (1.28%) JavaScript
9 8 (1.28%) VB.NET
9 8 (1.28%) VB6
10 5 (0.80%) Shell Script
11 4 (0.64%) Ruby
11 4 (0.64%) Perl
12 3 (0.48%) PL/SQL
12 3 (0.48%) T-SQL
13 2 (0.32%) ABAP
14 1 (0.16%) VBA
14 1 (0.16%) Python
14 1 (0.16%) SAPscript
Qualifications
1 130 (20.73%) Security Cleared
2 89 (14.19%) SC Cleared
3 54 (8.61%) DV Cleared
4 50 (7.97%) Degree
5 44 (7.02%) Cisco Certification
5 44 (7.02%) Microsoft Certification
5 44 (7.02%) ITIL Certification
6 35 (5.58%) CCNA
7 28 (4.47%) MCSA
8 25 (3.99%) MCSE
9 22 (3.51%) CISSP
10 20 (3.19%) CISM
11 19 (3.03%) CISA
11 19 (3.03%) MCITP
12 16 (2.55%) A+ Certification
13 15 (2.39%) MCP
14 14 (2.23%) VMware Certified Professional (VCP)
15 13 (2.07%) CCNP
16 11 (1.75%) CCA
16 11 (1.75%) CEH
Quality Assurance & Compliance
1 157 (25.04%) SLA
2 27 (4.31%) ISO/IEC 27001
3 19 (3.03%) COBIT
3 19 (3.03%) ISO/IEC 17799
4 9 (1.44%) QA
5 6 (0.96%) Sarbanes-Oxley
6 3 (0.48%) ISO 9001
7 2 (0.32%) TickIT
7 2 (0.32%) ISO 9000
7 2 (0.32%) HL7
7 2 (0.32%) PCI DSS
System Software
1 134 (21.37%) Active Directory
2 42 (6.70%) VMware Infrastructure
3 28 (4.47%) Hyper-V
4 23 (3.67%) UAG
5 21 (3.35%) ISA Server
6 15 (2.39%) XenApp
6 15 (2.39%) Snort
6 15 (2.39%) XenDesktop
7 13 (2.07%) Oracle RAC
8 10 (1.59%) Tivoli Workload Scheduler
9 9 (1.44%) VMware ESX
10 6 (0.96%) Terminal Services
10 6 (0.96%) XenServer
11 5 (0.80%) vSphere
11 5 (0.80%) Forefront TMG
12 4 (0.64%) PowerHA
12 4 (0.64%) RHEV
13 3 (0.48%) Oracle RMAN
14 2 (0.32%) ProxySG
14 2 (0.32%) Citrix Presentation Server
Systems Management
1 26 (4.15%) NetBackup
2 23 (3.67%) SCCM
3 11 (1.75%) Tivoli
4 10 (1.59%) WSUS
4 10 (1.59%) Data Guard
5 9 (1.44%) Tivoli Monitoring
6 7 (1.12%) Oracle Enterprise Manager
7 5 (0.80%) Norton AntiVirus
7 5 (0.80%) Veritas Storage Foundation
8 4 (0.64%) Netcool
8 4 (0.64%) OpenView Configuration Management
8 4 (0.64%) Unicenter
9 3 (0.48%) DameWare
9 3 (0.48%) Backup Exec
9 3 (0.48%) HP Quality Center
10 2 (0.32%) CA Wily
10 2 (0.32%) Nessus
10 2 (0.32%) Systems Management Server (SMS)
10 2 (0.32%) SCOM
11 1 (0.16%) OpenView
Vendors
1 162 (25.84%) Microsoft
2 80 (12.76%) Cisco
3 73 (11.64%) VMware
4 70 (11.16%) Citrix
5 58 (9.25%) HP
6 52 (8.29%) Fujitsu
7 43 (6.86%) IBM
8 42 (6.70%) Dell
9 36 (5.74%) Oracle
10 27 (4.31%) SAP
10 27 (4.31%) Veritas
10 27 (4.31%) Remedy
11 24 (3.83%) Juniper
11 24 (3.83%) Meridio
12 20 (3.19%) Aastra
12 20 (3.19%) Sonus
12 20 (3.19%) Ericsson
13 18 (2.87%) Sourcefire
14 14 (2.23%) CommVault
14 14 (2.23%) Symantec
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 7 hours ago
Maidenhead, Berkshire
SDL Plc
Salary: Unspecified
Posted: 8 hours ago
Hampshire
Nationwide People Ltd
Salary: £50000 - £70000 Per Annum + bonus + benefits
Posted: 8 hours ago
Kent
Gerrard White
Salary: £20000 to £40000 per annum - Benefits
Posted: 9 hours ago
Hampshire
NES Global Talent
Salary: £50000 to £60000 per annum - Car + bonus etc
Posted: Yesterday
Crawley, West Sussex
Search Consultancy
Salary: £28000 - £30000 per annum + Benefits
Posted: Yesterday
Crawley, West Sussex
Search Consultancy
Salary: Benefits
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
Southampton, Hampshire
Fenwick Ryan
Salary: £35000 - £55000 per annum + Excellent Bens
Posted: Yesterday
Slough, Berkshire
Pitney Bowes Software Ltd
Salary: From £40,000 to £45,000 per annum 25 days annual leave days +Pvt Insur
Posted: Yesterday
West Sussex
Brightred Resourcing Limited
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
Guildford, Surrey
set2recruit
Posted: 4 days ago
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
West Malling, Kent
Clearwater People Solutions
Salary: £34000 - £37000 Per Annum + excellent benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive Salary
Posted: 5 days ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 5 days ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £40000 - £55000 per annum + Excellent Benefits
Posted: 6 days ago
Basingstoke, Hampshire
Ashdown IT
Salary: £38000 - £42000 per annum + bonus + benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: 7 days ago
Havant, Hampshire
SSE
Salary: From £45,613 to £60,239 per annum plus excellent benefits
Posted: 20 days ago