The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 147 189 200
Rank change year-on-year
+42 +11
Permanent jobs citing Incident Management 404 304 293
As % of all permanent IT jobs located in the South East 1.85% 1.40% 1.31%
As % of the Processes & Methodologies category 2.32% 1.77% 1.69%
Number of salaries quoted 243 221 199
Average salary £38,000 £32,500 £35,000
Average salary % change year-on-year
+16.92% -7.14%
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £57,650 £51,000 £56,750
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17388 17143 17376
As % of all permanent IT jobs located in the South East 79.63% 79.16% 77.90%
Number of salaries quoted 13537 14014 14717
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

Incident Management Salary Trend in the South East

Incident Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 24 October 2014.

Incident Management Salary Histogram in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +64 159 £42,500 +13.33% 4
Hampshire -27 87 £37,500 +29.31% 4
Surrey +8 54 £32,500 +16.07% 12
Buckinghamshire -6 42 £36,000 +7.46% 6
Kent +27 29 £47,500 +82.69% 1
East Sussex - 15 £40,000 - 1
West Sussex -6 10 £31,250 +25.00% 1
Oxfordshire +10 5 £38,000 -20.00% 1
Middlesex -10 1 £22,500 -36.61%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 353 (48.62%) ITIL
2 267 (36.78%) Windows
3 207 (28.51%) Security Cleared
4 200 (27.55%) Microsoft
5 185 (25.48%) Problem Management
6 165 (22.73%) Service Management
7 159 (21.90%) SLA
8 153 (21.07%) Telecoms
8 153 (21.07%) SC Cleared
9 151 (20.80%) Active Directory
10 129 (17.77%) Finance
11 117 (16.12%) MS Excel
12 111 (15.29%) Service Delivery
13 107 (14.74%) Citrix
13 107 (14.74%) Retail
14 103 (14.19%) Root Cause Analysis
15 99 (13.64%) Fujitsu
16 97 (13.36%) VMware
17 93 (12.81%) DV Cleared
18 92 (12.67%) Mentoring
19 90 (12.40%) Change Management
19 90 (12.40%) SQL
20 89 (12.26%) MS Office
20 89 (12.26%) Cisco
21 81 (11.16%) DNS
21 81 (11.16%) Windows Server 2003
22 80 (11.02%) Statistics
23 78 (10.74%) MS Exchange
24 73 (10.06%) Firewall
25 70 (9.64%) DHCP

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 78 (10.74%) MS Exchange
2 56 (7.71%) IIS
3 55 (7.58%) Apache
4 48 (6.61%) SharePoint
5 45 (6.20%) SharePoint 2010
6 40 (5.51%) Exchange Server 2003
7 35 (4.82%) Exchange Server 2010
8 30 (4.13%) Live Communications Server
9 24 (3.31%) Blackberry Enterprise Server
10 19 (2.62%) Tomcat
10 19 (2.62%) Lync
11 14 (1.93%) WebSphere
12 9 (1.24%) SAS
13 6 (0.83%) WebSphere Application Server
14 5 (0.69%) IBM HTTP Server
15 4 (0.55%) Oracle HTTP Server
15 4 (0.55%) Oracle SOA Suite
16 3 (0.41%) Liferay
16 3 (0.41%) WebLogic
16 3 (0.41%) Oracle 10gAS
Applications
1 117 (16.12%) MS Excel
2 89 (12.26%) MS Office
3 9 (1.24%) MS PowerPoint
4 1 (0.14%) MS Visio
4 1 (0.14%) Acrobat
Business Applications
1 14 (1.93%) Retail-J
2 7 (0.96%) Oracle EBS R12
2 7 (0.96%) Oracle EBS
3 5 (0.69%) Oracle Applications
3 5 (0.69%) SAP FI/CO
3 5 (0.69%) SAP CO
3 5 (0.69%) SAP FI
4 4 (0.55%) Remedy ITSM
4 4 (0.55%) Compiere
4 4 (0.55%) Dynamics NAV
5 3 (0.41%) Dynamics CRM
6 2 (0.28%) SAP Oil and Gas
6 2 (0.28%) Agresso
7 1 (0.14%) SAP SD
7 1 (0.14%) Maximo
Cloud Services
1 5 (0.69%) SaaS
2 2 (0.28%) Microsoft Azure
2 2 (0.28%) Amazon AWS
3 1 (0.14%) Google Apps
Communications & Networking
1 81 (11.16%) DNS
2 73 (10.06%) Firewall
3 70 (9.64%) DHCP
4 66 (9.09%) Internet
5 49 (6.75%) LAN
6 43 (5.92%) WAN
7 42 (5.79%) SAN
8 28 (3.86%) TCP/IP
9 25 (3.44%) ISDN
10 22 (3.03%) Intrusion Detection
11 21 (2.89%) VPN
12 19 (2.62%) DPNSS
12 19 (2.62%) SDH
12 19 (2.62%) MD110
12 19 (2.62%) Cisco ASA
13 16 (2.20%) LDAP
13 16 (2.20%) VoIP
14 15 (2.07%) tcpdump
14 15 (2.07%) Wireshark
15 12 (1.65%) Radio Access Network
Database & Business Intelligence
1 45 (6.20%) EDRMS
1 45 (6.20%) IDOL
2 28 (3.86%) SQL Server
3 25 (3.44%) Oracle Database
4 17 (2.34%) MS Access
5 15 (2.07%) DB2
6 14 (1.93%) MySQL
7 5 (0.69%) Oracle Reports
8 4 (0.55%) Oracle Database 11g
8 4 (0.55%) Oracle BI EE
9 3 (0.41%) Relational Database
9 3 (0.41%) Oracle Discoverer
10 2 (0.28%) RDBMS
10 2 (0.28%) SQL Server Reporting Services
10 2 (0.28%) QlikView
11 1 (0.14%) SQL Server 2008
11 1 (0.14%) SQL Server 2012
11 1 (0.14%) SQL Server 2005
Development Applications
1 3 (0.41%) Atlassian Bamboo
2 2 (0.28%) Team Foundation Server
2 2 (0.28%) Introscope
3 1 (0.14%) Subversion
3 1 (0.14%) PVCS
3 1 (0.14%) VSS/SourceSafe
3 1 (0.14%) Eclipse
3 1 (0.14%) Rational Application Developer
General
1 153 (21.07%) Telecoms
2 129 (17.77%) Finance
3 107 (14.74%) Retail
4 22 (3.03%) Front Office
5 11 (1.52%) Legal
6 9 (1.24%) Banking
7 7 (0.96%) Marketing
8 5 (0.69%) Back Office
9 3 (0.41%) Manufacturing
9 3 (0.41%) Advertising
10 2 (0.28%) Electronics
10 2 (0.28%) Law
10 2 (0.28%) Financial Institution
10 2 (0.28%) Billing
11 1 (0.14%) Publishing
Job Titles
1 158 (21.76%) Analyst
2 107 (14.74%) Support Engineer
3 56 (7.71%) Service Analyst
4 52 (7.16%) Applications Support
5 51 (7.02%) Service Desk Analyst
6 46 (6.34%) Security Analyst
6 46 (6.34%) Incident Manager
7 39 (5.37%) 2nd Line Support
8 37 (5.10%) Senior Analyst
9 36 (4.96%) 3rd Line Support
9 36 (4.96%) Support Analyst
10 32 (4.41%) Escalation Manager
11 31 (4.27%) Consultant
11 31 (4.27%) Service Manager
12 29 (3.99%) 3rd Line Support Engineer
13 28 (3.86%) Team Leader
14 27 (3.72%) Problem Manager
15 24 (3.31%) Senior Security Analyst
16 23 (3.17%) 2nd Line Support Engineer
17 22 (3.03%) Messaging Engineer
Libraries, Frameworks & Software Standards
1 10 (1.38%) CSS
2 6 (0.83%) HTML
3 5 (0.69%) Middleware
3 5 (0.69%) Spring
3 5 (0.69%) Oracle Fusion
4 4 (0.55%) ActiveMQ
5 3 (0.41%) WebSphere MQ
5 3 (0.41%) .NET
5 3 (0.41%) J2EE
6 2 (0.28%) ASP.NET
6 2 (0.28%) Web Services
6 2 (0.28%) XML
7 1 (0.14%) SOAP
7 1 (0.14%) Struts
7 1 (0.14%) WebCenter
7 1 (0.14%) SAP ALE
7 1 (0.14%) YAML
Miscellaneous
1 80 (11.02%) Statistics
2 64 (8.82%) Analytical Skills
3 60 (8.26%) Management Information System
4 39 (5.37%) Computer Science
5 30 (4.13%) Clustering
6 27 (3.72%) Blackberry
7 25 (3.44%) Enterprise Software
8 15 (2.07%) Fat Client
8 15 (2.07%) Thin Client
9 9 (1.24%) Performance Metrics
10 8 (1.10%) Visualisation
11 7 (0.96%) AS400
12 6 (0.83%) Replication
12 6 (0.83%) Life Science
12 6 (0.83%) Video Conferencing
13 5 (0.69%) iSeries
13 5 (0.69%) EPoS
14 4 (0.55%) Client/Server
14 4 (0.55%) CMDB
14 4 (0.55%) Mobile App
Operating Systems
1 267 (36.78%) Windows
2 81 (11.16%) Windows Server 2003
3 63 (8.68%) Windows XP
4 57 (7.85%) Windows Server 2008
5 55 (7.58%) Linux
6 52 (7.16%) Windows 7
7 40 (5.51%) UNIX
8 20 (2.75%) Solaris
9 17 (2.34%) Windows Server 2012
10 6 (0.83%) Red Hat Enterprise Linux
11 5 (0.69%) Windows Mobile
12 4 (0.55%) AIX
12 4 (0.55%) HPUX
12 4 (0.55%) Mac OS X
13 3 (0.41%) Windows 8
14 2 (0.28%) Apple iOS
14 2 (0.28%) Windows Vista
14 2 (0.28%) Windows 2000
15 1 (0.14%) CentOS
15 1 (0.14%) Windows Phone
Processes & Methodologies
1 353 (48.62%) ITIL
2 185 (25.48%) Problem Management
3 165 (22.73%) Service Management
4 111 (15.29%) Service Delivery
5 103 (14.19%) Root Cause Analysis
6 92 (12.67%) Mentoring
7 90 (12.40%) Change Management
8 66 (9.09%) Time Management
9 61 (8.40%) Information Security
10 51 (7.02%) Coaching
11 46 (6.34%) Stakeholder Management
11 46 (6.34%) ITSM
12 36 (4.96%) Penetration Testing
13 33 (4.55%) Security Management
14 32 (4.41%) Performance Management
14 32 (4.41%) SIEM
15 31 (4.27%) ITIL V2
15 31 (4.27%) Security Testing
16 29 (3.99%) Disaster Recovery
16 29 (3.99%) Project Management
Programming Languages
1 90 (12.40%) SQL
2 59 (8.13%) PowerShell
3 25 (3.44%) Java
4 14 (1.93%) C
5 9 (1.24%) Shell Script
6 6 (0.83%) Perl
7 4 (0.55%) Korn
8 3 (0.41%) PL/SQL
8 3 (0.41%) AWK
8 3 (0.41%) Ruby
8 3 (0.41%) Bash Shell
8 3 (0.41%) sed
9 2 (0.28%) PHP
9 2 (0.28%) C#
9 2 (0.28%) VB
9 2 (0.28%) ABAP
10 1 (0.14%) Python
10 1 (0.14%) SAPscript
10 1 (0.14%) C++
10 1 (0.14%) JavaScript
Qualifications
1 207 (28.51%) Security Cleared
2 153 (21.07%) SC Cleared
3 93 (12.81%) DV Cleared
4 68 (9.37%) Degree
5 52 (7.16%) Cisco Certification
6 50 (6.89%) ITIL Certification
7 47 (6.47%) Microsoft Certification
8 40 (5.51%) CISSP
9 33 (4.55%) CCNA
10 28 (3.86%) CISM
11 27 (3.72%) CISA
11 27 (3.72%) MCSE
12 22 (3.03%) CCNP
13 20 (2.75%) MCSA
14 15 (2.07%) MCP
15 12 (1.65%) GIAC
15 12 (1.65%) VMware Certified Professional (VCP)
16 11 (1.52%) CCA
16 11 (1.52%) CCIE
17 10 (1.38%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 159 (21.90%) SLA
2 37 (5.10%) ISO/IEC 27001
3 24 (3.31%) COBIT
3 24 (3.31%) ISO/IEC 17799
4 9 (1.24%) QA
4 9 (1.24%) PCI DSS
5 2 (0.28%) ISO 9001
5 2 (0.28%) Sarbanes-Oxley
6 1 (0.14%) Solvency II
System Software
1 151 (20.80%) Active Directory
2 61 (8.40%) VMware Infrastructure
3 45 (6.20%) ISA Server
4 20 (2.75%) Hyper-V
5 19 (2.62%) XenApp
6 13 (1.79%) Oracle RAC
6 13 (1.79%) UAG
7 11 (1.52%) XenDesktop
7 11 (1.52%) Snort
8 9 (1.24%) vSphere
9 7 (0.96%) XenServer
10 4 (0.55%) NFS
10 4 (0.55%) Tivoli Workload Scheduler
10 4 (0.55%) PowerHA
10 4 (0.55%) RHEV
11 3 (0.41%) Tivoli Directory Server
11 3 (0.41%) Forefront TMG
11 3 (0.41%) VMware ESX
11 3 (0.41%) Oracle RMAN
12 2 (0.28%) Veritas Volume Manager
Systems Management
1 59 (8.13%) NetBackup
2 24 (3.31%) SCCM
3 15 (2.07%) Netcool
4 12 (1.65%) Tivoli
5 10 (1.38%) OpenView Configuration Management
5 10 (1.38%) SCOM
5 10 (1.38%) Unicenter
5 10 (1.38%) Data Guard
5 10 (1.38%) Veritas Storage Foundation
6 9 (1.24%) Tivoli Monitoring
7 8 (1.10%) WSUS
8 7 (0.96%) Oracle Enterprise Manager
9 5 (0.69%) Netcool/OMNIbus
9 5 (0.69%) Backup Exec
9 5 (0.69%) HP Quality Center
10 4 (0.55%) Nessus
11 3 (0.41%) Control-M
11 3 (0.41%) Nagios
11 3 (0.41%) Norton AntiVirus
11 3 (0.41%) OpenView
Vendors
1 200 (27.55%) Microsoft
2 107 (14.74%) Citrix
3 99 (13.64%) Fujitsu
4 97 (13.36%) VMware
5 89 (12.26%) Cisco
6 66 (9.09%) HP
7 65 (8.95%) Oracle
8 59 (8.13%) Veritas
9 55 (7.58%) Meridio
10 36 (4.96%) IBM
11 28 (3.86%) Juniper
12 25 (3.44%) Dell
13 23 (3.17%) Remedy
14 19 (2.62%) Ericsson
14 19 (2.62%) Aastra
14 19 (2.62%) Sonus
15 15 (2.07%) CheckPoint
16 14 (1.93%) JDA
17 13 (1.79%) SolarWinds
17 13 (1.79%) Sourcefire
Camberley, Surrey
Austin Fraser
Salary: £23000 - £27000 per annum + 20% shift
Posted: Yesterday
Camberley, Surrey
Austin Fraser
Salary: £24000 per annum + 20% shift allowance
Posted: Yesterday
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: Yesterday
Guildford, Surrey
Lorien Resourcing
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £22000 per annum + Benefits
Posted: Yesterday
Weybridge, Surrey
Certes Computing Ltd
Salary: £27000 - £29000 per annum
Posted: 2 days ago
High Wycombe, Buckinghamshire
The People Network
Salary: £50000 - £60000 per annum + package
Posted: 2 days ago
Addlestone, Surrey
Steria
Salary: From £22,000 to £25,000 per annum
Posted: 2 days ago
Addlestone, Surrey
Steria
Salary: From £18,000 to £20,000 per annum
Posted: 2 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 3 days ago
Guildford, Surrey
Lorien Resourcing
Posted: 3 days ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £18500 - £20500 per annum
Posted: 3 days ago
Kidlington, Oxfordshire
Reed Technology Leadership Practice
Salary: £20000 - £26000 per annum
Posted: 3 days ago
Buckinghamshire
Claremont Consulting Limited
Salary: £23000.00 - £27000.00 per annum
Posted: 3 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 4 days ago
Redhill, Surrey
Circle Recruitment
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17k - 24.5k per year
Posted: 5 days ago
Burgess Hill, West Sussex
Owen Daniels Consultancy
Salary: From £28,000 to £35,000 per annum
Posted: 5 days ago
Guildford, Surrey
Lorien Resourcing
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Portsmouth
Hays IT - Uk Posting account
Salary: £22000.00 - £23000.00 per annum + Benefits
Posted: 8 days ago