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This section looks at the demand for Incident Management skills within the South East region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkIncident Management
Location
3 months to 25 Jul 2008Same period last year
Rank341373
Rank change on same period last yearUp+32
Matching permanent IT job ads145156
As % of all UK permanent IT job ads sampled0.077 %0.064 %
As % of the category below0.673 %0.593 %
Salaries quoted112117
Average minimum salary£31,137£39,527
Average salary£33,254£41,288
% change on same period last year-19.45 %
Average maximum salary£35,372£43,049
UK excluding London average salary£33,933£36,311
% change on same period last year-6.55 %
South East IT Job Market, Processes & MethodologiesProcesses & Methodologies
South East
Matching permanent IT job ads2154526287
As % of all UK permanent IT job ads sampled11.37 %10.76 %
Salaries quoted1719421112
Average minimum salary£40,358£41,997
Average salary£44,230£45,432
% change on same period last year-2.64 %
Average maximum salary£48,103£48,866
UK excluding London average salary£42,567£44,524
% change on same period last year-4.39 %
Incident Management EnglandIncident Management
England

Incident Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

South East Incident Management Demand Trend

Incident Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South East region.

South East Incident Management Salary Trend

Incident Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Incident Management across the South East region over the 3 months to 25 July 2008.

South East Incident Management Salary Histogram

Incident Management
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South East region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
SurreyUp+2646£33,370-12.32 %
BuckinghamshireUp+2327£31,231-12.76 %
BerkshireUp+2119£30,644-7.88 %
OxfordshireUp+1718£36,237-19.47 %
HampshireDown-2917£36,357-33.57 %
West SussexNew entry-9£21,500-
KentNew entry-4£23,938-
East SussexUp+23£27,833-13.68 %
MiddlesexUp+173£44,333+27.88 %
SussexNew entry-1£53,500-
Incident Management EnglandIncident Management
England

Incident Management
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1122 (41.36 %)ITIL
255 (18.64 %)UNIX
354 (18.31 %)Windows
448 (16.27 %)Service Delivery
545 (15.25 %)Problem Management
644 (14.92 %)Service Management
743 (14.58 %)Microsoft
842 (14.24 %)Finance
938 (12.88 %)Change Management
938 (12.88 %)SLA
1037 (12.54 %)MS Excel
1136 (12.20 %)Cisco
1230 (10.17 %)Active Directory
1328 (9.492 %)ITIL Certification
1426 (8.814 %)LAN
1426 (8.814 %)Firewall
1525 (8.475 %)Microsoft Certification
1624 (8.136 %)MS Office
1624 (8.136 %)Oracle
1722 (7.458 %)Solaris
1821 (7.119 %)MCSE
1821 (7.119 %)MS Exchange
1821 (7.119 %)WAN
1919 (6.441 %)Degree
2018 (6.102 %)Business Intelligence
2018 (6.102 %)Internet
2018 (6.102 %)Remedy
2117 (5.763 %)Linux
2216 (5.424 %)SQL Server
2216 (5.424 %)J2EE

Incident Management
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

South East IT Job Market, Application DevelopmentApplication Development
116 (5.424 %)J2EE
214 (4.746 %).NET
39 (3.051 %)HTML
47 (2.373 %)WebServices
47 (2.373 %)WebSphere
56 (2.034 %)XML
64 (1.356 %)Servlets
73 (1.017 %)ASP
82 (0.678 %)ASP.NET
91 (0.339 %)JDBC
91 (0.339 %)JSP
91 (0.339 %)SOAP
91 (0.339 %)WSDL
South East IT Job Market, Application PlatformsApplication Platforms
121 (7.119 %)MS Exchange
216 (5.424 %)Exchange Server 2003
311 (3.729 %)IIS
410 (3.390 %)SharePoint Server 2007
410 (3.390 %)Commerce Server 2007
410 (3.390 %)Commerce Server
58 (2.712 %)SharePoint
64 (1.356 %)Lotus Notes
73 (1.017 %)SAS
73 (1.017 %)MQSeries
82 (0.678 %)CICS
82 (0.678 %)Tomcat
91 (0.339 %)JBoss
91 (0.339 %)WebLogic
91 (0.339 %)Oracle Workflow
South East IT Job Market, ApplicationsApplications
137 (12.54 %)MS Excel
224 (8.136 %)MS Office
35 (1.695 %)MS Visio
42 (0.678 %)MS PowerPoint
South East IT Job Market, Business ApplicationsBusiness Applications
17 (2.373 %)Remedy AR System
22 (0.678 %)Retail-J
22 (0.678 %)Sophis VALUE
31 (0.339 %)Oracle 11i
31 (0.339 %)SAP FI
31 (0.339 %)Oracle EBS
31 (0.339 %)Oracle Applications
31 (0.339 %)SAP FI/CO
31 (0.339 %)SAP CO
31 (0.339 %)Dynamics CRM
South East IT Job Market, Communications & NetworkingCommunications & Networking
126 (8.814 %)LAN
126 (8.814 %)Firewall
221 (7.119 %)WAN
318 (6.102 %)Internet
414 (4.746 %)TCP/IP
513 (4.407 %)VoIP
611 (3.729 %)IPCC
611 (3.729 %)LLU
710 (3.390 %)VPN
89 (3.051 %)CTI
89 (3.051 %)Intranet
98 (2.712 %)DNS
105 (1.695 %)HTTPS
105 (1.695 %)Cisco IPT
105 (1.695 %)IP Telephony
114 (1.356 %)Wireless
123 (1.017 %)Intrusion Detection
123 (1.017 %)SNMP
123 (1.017 %)DHCP
123 (1.017 %)ADSL
South East IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
116 (5.424 %)SQL Server
211 (3.729 %)Crystal Reports
37 (2.373 %)Datawarehouse
46 (2.034 %)Oracle 9i
55 (1.695 %)MS Access
64 (1.356 %)GIS
64 (1.356 %)InterSystems Cache
64 (1.356 %)DB2
73 (1.017 %)RDBMS
73 (1.017 %)Oracle 10g
82 (0.678 %)Oracle 8/8i
82 (0.678 %)SQL Server 2000
82 (0.678 %)Adabas
82 (0.678 %)SQL Server 2005
91 (0.339 %)BusinessObjects XI
91 (0.339 %)BusinessObjects Web Intelligence
91 (0.339 %)Data Mining
91 (0.339 %)ETL
91 (0.339 %)Oracle Reports
91 (0.339 %)Data Mart
South East IT Job Market, Development ApplicationsDevelopment Applications
13 (1.017 %)FrontPage
21 (0.339 %)Flash
South East IT Job Market, GeneralGeneral
142 (14.24 %)Finance
216 (5.424 %)Health
315 (5.085 %)Pensions
411 (3.729 %)Telecoms
59 (3.051 %)Government
68 (2.712 %)Banking
68 (2.712 %)Retail
76 (2.034 %)Education
85 (1.695 %)Construction
85 (1.695 %)Billing
85 (1.695 %)FMCG
94 (1.356 %)Auditing
94 (1.356 %)Investment Banking
94 (1.356 %)Pharmaceutical
102 (0.678 %)Financial Institution
102 (0.678 %)Manufacturing
111 (0.339 %)Private Banking
111 (0.339 %)Aerospace
111 (0.339 %)Automotive
111 (0.339 %)Electric
South East IT Job Market, Job TitlesJob Titles
167 (22.71 %)Analyst
248 (16.27 %)Service Manager
336 (12.20 %)Team Leader
432 (10.85 %)Support Analyst
523 (7.797 %)Services Delivery Manager
523 (7.797 %)Delivery Manager
622 (7.458 %)Service Analyst
720 (6.780 %)Service Desk Analyst
819 (6.441 %)Applications Support
819 (6.441 %)Service Desk Team Leader
914 (4.746 %)Service Desk Manager
914 (4.746 %)Incident Manager
914 (4.746 %)Support Engineer
914 (4.746 %)Administrator
1012 (4.068 %)Applications Support Analyst
1111 (3.729 %)Cisco Engineer
1111 (3.729 %)Consultant
1111 (3.729 %)Systems Administrator
128 (2.712 %)IT Manager
128 (2.712 %)Support Technician
South East IT Job Market, MiscellaneousMiscellaneous
112 (4.068 %)Management Information System
211 (3.729 %)Client/Server
39 (3.051 %)IPTV
48 (2.712 %)EPoS
53 (1.017 %)Smartcard
53 (1.017 %)Mainframe
53 (1.017 %)CMDB
62 (0.678 %)Statistics
62 (0.678 %)CLARiiON
62 (0.678 %)VSAM
71 (0.339 %)AS400
71 (0.339 %)Data Protection Act
71 (0.339 %)PDA
South East IT Job Market, Operating SystemsOperating Systems
155 (18.64 %)UNIX
254 (18.31 %)Windows
322 (7.458 %)Solaris
417 (5.763 %)Linux
515 (5.085 %)AIX
613 (4.407 %)Windows Server 2003
711 (3.729 %)Windows XP
711 (3.729 %)FreeBSD
89 (3.051 %)Windows 2000
97 (2.373 %)VMS
106 (2.034 %)HPUX
115 (1.695 %)Windows NT
122 (0.678 %)zOS
131 (0.339 %)MVS
South East IT Job Market, Processes & MethodologiesProcesses & Methodologies
1122 (41.36 %)ITIL
248 (16.27 %)Service Delivery
345 (15.25 %)Problem Management
444 (14.92 %)Service Management
538 (12.88 %)Change Management
618 (6.102 %)Business Intelligence
715 (5.085 %)Performance Management
814 (4.746 %)Configuration Management
814 (4.746 %)Project Management
912 (4.068 %)ITSM
1011 (3.729 %)Scrum
1011 (3.729 %)Agile Software Development
118 (2.712 %)Disaster Recovery
118 (2.712 %)Fault Management
118 (2.712 %)Time Management
127 (2.373 %)Release Management
136 (2.034 %)Statistical Analysis
145 (1.695 %)Penetration Testing
145 (1.695 %)Process Management
145 (1.695 %)Risk Management
South East IT Job Market, Programming LanguagesProgramming Languages
112 (4.068 %)SQL
27 (2.373 %)Java
27 (2.373 %)JavaScript
34 (1.356 %)Perl
34 (1.356 %)C
34 (1.356 %)MUMPS
34 (1.356 %)Shell Script
43 (1.017 %)PL/SQL
43 (1.017 %)VBScript
52 (0.678 %)JCL
52 (0.678 %)REXX
61 (0.339 %)C#
61 (0.339 %)PHP
South East IT Job Market, QualificationsQualifications
128 (9.492 %)ITIL Certification
225 (8.475 %)Microsoft Certification
321 (7.119 %)MCSE
419 (6.441 %)Degree
516 (5.424 %)CCVP
516 (5.424 %)Cisco Certification
614 (4.746 %)MCP
711 (3.729 %)ISEB
88 (2.712 %)CCNA
95 (1.695 %)CCIE
103 (1.017 %)CISSP
103 (1.017 %)CISA
112 (0.678 %)SSCP
112 (0.678 %)CCNP
112 (0.678 %)MCSA
121 (0.339 %)CCA
121 (0.339 %)Citrix Certification
121 (0.339 %)QiCA
South East IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
138 (12.88 %)SLA
25 (1.695 %)Sarbanes-Oxley
34 (1.356 %)ISO27001
34 (1.356 %)ISO17799
43 (1.017 %)COBIT
51 (0.339 %)ISO9000
South East IT Job Market, System SoftwareSystem Software
130 (10.17 %)Active Directory
24 (1.356 %)ISA Server
31 (0.339 %)Oracle RMAN
31 (0.339 %)VMware Infrastructure
31 (0.339 %)Terminal Services
South East IT Job Market, Systems ManagementSystems Management
16 (2.034 %)ServiceCenter
24 (1.356 %)OpenView
33 (1.017 %)Tivoli
42 (0.678 %)Tivoli Storage Manager
42 (0.678 %)Netcool
42 (0.678 %)CONTROL-M
South East IT Job Market, VendorsVendors
143 (14.58 %)Microsoft
236 (12.20 %)Cisco
324 (8.136 %)Oracle
418 (6.102 %)Remedy
514 (4.746 %)HP
514 (4.746 %)Citrix
613 (4.407 %)EMC
613 (4.407 %)Intel
613 (4.407 %)Sun
712 (4.068 %)VMware
810 (3.390 %)Altiris
99 (3.051 %)Avaya
105 (1.695 %)CheckPoint
114 (1.356 %)Blue Coat
114 (1.356 %)Lotus
114 (1.356 %)Sophis
123 (1.017 %)Agresso
123 (1.017 %)CA
123 (1.017 %)IBM
123 (1.017 %)Sybase
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