The table below looks at the statistics for SLA skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 67 90 82
Rank change year-on-year
+23 -8
Permanent jobs citing SLA 861 654 795
As % of all permanent IT jobs located in the South East 3.91% 3.15% 3.53%
As % of the Quality Assurance & Compliance category 32.86% 28.77% 28.99%
Number of salaries quoted 630 470 686
Average salary £32,000 £37,500 £37,500
Average salary % change year-on-year
-14.66% -
90% offered a salary of more than £21,000 £22,000 £22,500
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South East region.

Quality Assurance & Compliance Category
South East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
2620 2273 2742
As % of all permanent IT jobs located in the South East 11.91% 10.94% 12.17%
Number of salaries quoted 1996 1761 2311
Average salary £41,346 £42,500 £43,500
Average salary % change year-on-year
-2.71% -2.29%
90% offered a salary of more than £25,000 £25,000 £28,000
10% offered a salary of more than £65,000 £60,000 £66,000
UK excluding London average salary £40,000 £40,000 £40,300
% change year-on-year
- -0.74%

SLA
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the South East region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South East

SLA
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South East region.

SLA Salary Trend in the South East

SLA
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing SLA across the South East region over the 3 months to 18 September 2014.

SLA Salary Histogram in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the South East region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +7 312 £35,000 -6.66% 17
Hampshire +2 161 £27,500 -24.65% 12
Surrey +23 149 £29,500 -15.71% 15
Buckinghamshire -2 95 £23,750 -37.90% 20
Oxfordshire +30 47 £36,000 +6.66% 7
Kent +15 41 £49,000 +0.25% 4
East Sussex +6 31 £42,500 +25.00% 1
West Sussex -6 22 £32,500 +4.83% 9
Middlesex -6 5 £35,000 -33.33%
Thames Valley +2 1 £40,000 -20.00%
SLA
England

SLA
Top 30 Related IT Skills in the South East

For the 6 months to 18 September 2014, IT jobs across the South East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 662 (42.54%) ITIL
2 559 (35.93%) Microsoft
3 547 (35.15%) Windows
4 349 (22.43%) Service Delivery
5 330 (21.21%) MS Excel
6 320 (20.57%) Active Directory
7 277 (17.80%) VMware
8 265 (17.03%) Service Management
9 239 (15.36%) MS Office
10 238 (15.30%) Cisco
11 237 (15.23%) SQL
12 223 (14.33%) MS Exchange
13 218 (14.01%) Finance
14 211 (13.56%) Telecoms
14 211 (13.56%) Firewall
15 210 (13.50%) Windows Server 2008
16 200 (12.85%) Linux
17 199 (12.79%) HP
18 194 (12.47%) DNS
19 182 (11.70%) Change Management
20 181 (11.63%) Microsoft Certification
21 172 (11.05%) Windows Server 2003
22 170 (10.93%) SQL Server
23 164 (10.54%) Degree
24 160 (10.28%) Windows 7
25 158 (10.15%) Cisco Certification
26 156 (10.03%) VMware Infrastructure
27 155 (9.96%) Incident Management
28 152 (9.77%) CCNA
29 148 (9.51%) Security Cleared

SLA
Top Related IT Skills in the South East by Category

For the 6 months to 18 September 2014, IT jobs across the South East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 223 (14.33%) MS Exchange
2 99 (6.36%) Exchange Server 2010
3 76 (4.88%) Exchange Server 2007
4 70 (4.50%) Exchange Server 2003
5 56 (3.60%) Lync
6 46 (2.96%) SharePoint
7 41 (2.63%) Exchange Server 2013
8 39 (2.51%) IIS
9 29 (1.86%) Apache
10 19 (1.22%) Tomcat
11 13 (0.84%) Blackberry Enterprise Server
12 12 (0.77%) Lotus Domino
13 10 (0.64%) Oracle Collaboration Suite
13 10 (0.64%) Moodle
14 9 (0.58%) SharePoint 2010
14 9 (0.58%) WebSphere
15 7 (0.45%) Exchange Server 2000
15 7 (0.45%) GroupWise
16 6 (0.39%) Oracle Workflow
16 6 (0.39%) WebLogic
Applications
1 330 (21.21%) MS Excel
2 239 (15.36%) MS Office
3 24 (1.54%) MS PowerPoint
4 11 (0.71%) MS Visio
5 6 (0.39%) MS Project
6 4 (0.26%) FastStats
7 2 (0.13%) InfoPath
8 1 (0.064%) Spreadsheet
Business Applications
1 14 (0.90%) SAP FI/CO
1 14 (0.90%) Oracle Applications
1 14 (0.90%) SAP CO
1 14 (0.90%) SAP FI
2 13 (0.84%) Oracle EBS
3 11 (0.71%) Oracle EBS R12
3 11 (0.71%) Oracle 11i
3 11 (0.71%) Oracle Financials
4 7 (0.45%) Oracle General Ledger
4 7 (0.45%) Oracle Payables
4 7 (0.45%) Oracle Receivables
5 6 (0.39%) Oracle Assets
5 6 (0.39%) Oracle E-Business Tax
5 6 (0.39%) Oracle Subledger Accounting
5 6 (0.39%) SAP Oil and Gas
5 6 (0.39%) SAP FSCM
6 5 (0.32%) Dynamics NAV
6 5 (0.32%) Remedy ITSM
7 2 (0.13%) Oracle ERP
7 2 (0.13%) Agresso
Cloud Services
1 17 (1.09%) SaaS
1 17 (1.09%) Office 365
2 8 (0.51%) Cloud Computing
3 5 (0.32%) Microsoft Azure
4 4 (0.26%) Amazon AWS
5 3 (0.19%) IaaS
5 3 (0.19%) Taleo
Communications & Networking
1 211 (13.56%) Firewall
2 194 (12.47%) DNS
3 133 (8.55%) TCP/IP
4 103 (6.62%) SAN
5 101 (6.49%) WAN
6 95 (6.11%) LAN
7 92 (5.91%) DHCP
8 87 (5.59%) VPN
9 77 (4.95%) VoIP
10 68 (4.37%) Internet
11 56 (3.60%) Wireless
12 46 (2.96%) SSL
13 44 (2.83%) BGP
14 42 (2.70%) MPLS
14 42 (2.70%) OSPF
15 41 (2.63%) FTP
16 34 (2.19%) Ethernet
17 33 (2.12%) NAS
18 28 (1.80%) Wi-Fi
19 25 (1.61%) ADSL
Database & Business Intelligence
1 170 (10.93%) SQL Server
2 62 (3.98%) MySQL
3 35 (2.25%) SQL Server Reporting Services
4 28 (1.80%) SQL Server 2008
5 27 (1.74%) SQL Server 2005
6 22 (1.41%) Big Data
7 20 (1.29%) Data Warehouse
8 19 (1.22%) MS Access
8 19 (1.22%) Oracle Reports
9 18 (1.16%) Relational Database
10 17 (1.09%) Oracle Database
11 13 (0.84%) Crystal Reports
12 12 (0.77%) OLAP
13 11 (0.71%) MongoDB
13 11 (0.71%) NoSQL
13 11 (0.71%) Oracle OLAP
14 10 (0.64%) SQL Server Integration Services
15 8 (0.51%) DB2
15 8 (0.51%) QlikView
15 8 (0.51%) SQL Server Analysis Services
Development Applications
1 17 (1.09%) Team Foundation Server
2 2 (0.13%) Oracle Forms
2 2 (0.13%) Git (software)
3 1 (0.064%) QADirector
3 1 (0.064%) Oracle APEX
3 1 (0.064%) Visual Studio
General
1 218 (14.01%) Finance
2 211 (13.56%) Telecoms
3 61 (3.92%) Retail
4 40 (2.57%) Marketing
5 33 (2.12%) Billing
6 27 (1.74%) French Language
6 27 (1.74%) Legal
7 25 (1.61%) Back Office
8 19 (1.22%) Banking
8 19 (1.22%) Front Office
9 12 (0.77%) German Language
10 11 (0.71%) Pharmaceutical
11 7 (0.45%) General Ledger
12 6 (0.39%) Manufacturing
13 5 (0.32%) Spanish Language
14 4 (0.26%) Electronics
14 4 (0.26%) Advertising
14 4 (0.26%) Games
14 4 (0.26%) Retail Banking
14 4 (0.26%) Italian Language
Job Titles
1 375 (24.10%) Analyst
2 196 (12.60%) Support Analyst
3 160 (10.28%) Service Manager
4 145 (9.32%) Support Engineer
5 105 (6.75%) 1st Line Support
6 102 (6.56%) Service Analyst
7 100 (6.43%) Technical Support
8 88 (5.66%) Service Desk Analyst
9 86 (5.53%) Administrator
10 84 (5.40%) Team Leader
11 76 (4.88%) Applications Support
12 72 (4.63%) 2nd Line Support
13 67 (4.31%) Consultant
14 66 (4.24%) Delivery Manager
15 64 (4.11%) Services Delivery Manager
16 57 (3.66%) IT Support
17 54 (3.47%) Help Desk Analyst
18 51 (3.28%) 3rd Line Support
19 49 (3.15%) Systems Administrator
19 49 (3.15%) Technical Engineer
Libraries, Frameworks & Software Standards
1 44 (2.83%) .NET
2 28 (1.80%) HTML
3 27 (1.74%) Web Services
4 24 (1.54%) XML
4 24 (1.54%) ASP.NET
5 18 (1.16%) CSS
6 9 (0.58%) jQuery
7 7 (0.45%) ODBC
8 6 (0.39%) Middleware
8 6 (0.39%) WCF
8 6 (0.39%) REST
9 5 (0.32%) ASP.NET MVC
9 5 (0.32%) ASP.NET Web Forms
9 5 (0.32%) ASP.NET Web API
10 4 (0.26%) Application Packaging
11 3 (0.19%) HTML5
11 3 (0.19%) JDBC
11 3 (0.19%) MSMQ
11 3 (0.19%) JMS
11 3 (0.19%) WinForms
Miscellaneous
1 118 (7.58%) Analytical Skills
2 76 (4.88%) Management Information System
3 41 (2.63%) Blackberry
4 31 (1.99%) Firmware
5 30 (1.93%) Computer Science
6 29 (1.86%) Video Conferencing
6 29 (1.86%) Open Source
7 28 (1.80%) Thin Client
7 28 (1.80%) Fat Client
8 27 (1.74%) CMDB
8 27 (1.74%) Statistics
8 27 (1.74%) Enterprise Software
9 26 (1.67%) Clustering
10 19 (1.22%) Mathematics
11 13 (0.84%) iPhone
12 11 (0.71%) Replication
13 10 (0.64%) LIMS
14 9 (0.58%) Client/Server
14 9 (0.58%) Grid Computing
15 8 (0.51%) Life Science
Operating Systems
1 547 (35.15%) Windows
2 210 (13.50%) Windows Server 2008
3 200 (12.85%) Linux
4 172 (11.05%) Windows Server 2003
5 160 (10.28%) Windows 7
6 126 (8.10%) Windows XP
7 109 (7.01%) UNIX
8 92 (5.91%) Windows Server 2012
9 75 (4.82%) Windows 8
10 42 (2.70%) Windows Vista
11 39 (2.51%) Solaris
12 37 (2.38%) Red Hat Enterprise Linux
13 34 (2.19%) Windows 2000 Server
14 22 (1.41%) AIX
15 19 (1.22%) SUSE
16 18 (1.16%) Ubuntu
17 17 (1.09%) Windows 2000
18 15 (0.96%) HPUX
19 13 (0.84%) Debian
20 10 (0.64%) Windows Mobile
Processes & Methodologies
1 662 (42.54%) ITIL
2 349 (22.43%) Service Delivery
3 265 (17.03%) Service Management
4 182 (11.70%) Change Management
5 155 (9.96%) Incident Management
6 132 (8.48%) Problem Management
7 106 (6.81%) Project Management
8 102 (6.56%) Root Cause Analysis
9 99 (6.36%) Agile Software Development
10 90 (5.78%) CRM
11 84 (5.40%) Mentoring
12 83 (5.33%) Continuous Improvement
13 75 (4.82%) Line Management
14 67 (4.31%) Configuration Management
15 62 (3.98%) Business Intelligence
16 58 (3.73%) ITSM
17 51 (3.28%) PRINCE2
18 49 (3.15%) Kalman Filter
19 46 (2.96%) Stakeholder Management
20 45 (2.89%) Network Monitoring
Programming Languages
1 237 (15.23%) SQL
2 45 (2.89%) C
3 42 (2.70%) C#
4 24 (1.54%) PowerShell
5 23 (1.48%) T-SQL
6 19 (1.22%) PHP
6 19 (1.22%) PL/SQL
7 17 (1.09%) JavaScript
8 15 (0.96%) Perl
8 15 (0.96%) Java
9 12 (0.77%) VB
9 12 (0.77%) VB.NET
10 11 (0.71%) Shell Script
11 7 (0.45%) ABAP
12 6 (0.39%) Korn
13 5 (0.32%) VB6
14 4 (0.26%) VBScript
14 4 (0.26%) Bash Shell
15 3 (0.19%) JCL
15 3 (0.19%) VBA
Qualifications
1 181 (11.63%) Microsoft Certification
2 164 (10.54%) Degree
3 158 (10.15%) Cisco Certification
4 152 (9.77%) CCNA
5 148 (9.51%) Security Cleared
6 125 (8.03%) ITIL Certification
7 107 (6.88%) SC Cleared
8 103 (6.62%) MCSE
9 88 (5.66%) MCSA
10 67 (4.31%) MCP
11 62 (3.98%) MCITP
12 50 (3.21%) CCNP
13 28 (1.80%) ITIL Foundation Certificate
13 28 (1.80%) Network+ Certification
14 25 (1.61%) DV Cleared
15 23 (1.48%) MOS
16 22 (1.41%) CCIE
17 19 (1.22%) VMware Certified Professional (VCP)
17 19 (1.22%) CCA
18 16 (1.03%) JNCIA
Quality Assurance & Compliance
1 43 (2.76%) QA
2 32 (2.06%) ISO/IEC 27001
3 7 (0.45%) PCI DSS
3 7 (0.45%) Sarbanes-Oxley
4 5 (0.32%) ISO 9001
5 3 (0.19%) COBIT
6 1 (0.064%) Data Quality
6 1 (0.064%) HL7
6 1 (0.064%) ISO/IEC 17799
6 1 (0.064%) ISO 14001
6 1 (0.064%) TickIT
System Software
1 320 (20.57%) Active Directory
2 156 (10.03%) VMware Infrastructure
3 85 (5.46%) Hyper-V
4 46 (2.96%) XenApp
4 46 (2.96%) vSphere
5 28 (1.80%) VMware ESX
6 21 (1.35%) Microsoft Virtual Server
6 21 (1.35%) XenDesktop
7 19 (1.22%) VMware ESXi
7 19 (1.22%) Terminal Services
8 12 (0.77%) XenServer
9 9 (0.58%) Oracle RAC
10 7 (0.45%) Xen
11 5 (0.32%) Forefront TMG
11 5 (0.32%) UAG
11 5 (0.32%) VMware Server
11 5 (0.32%) NFS
11 5 (0.32%) Oracle RMAN
12 4 (0.26%) KVM
12 4 (0.26%) ProxySG
Systems Management
1 54 (3.47%) Backup Exec
2 43 (2.76%) SCCM
3 30 (1.93%) Nagios
4 27 (1.74%) SCOM
5 23 (1.48%) HP Data Protector
5 23 (1.48%) Norton AntiVirus
6 21 (1.35%) Puppet
6 21 (1.35%) NetBackup
7 17 (1.09%) Symantec Endpoint Protection
8 16 (1.03%) Oracle Enterprise Manager
9 15 (0.96%) Zenoss
9 15 (0.96%) HP SIM
10 13 (0.84%) Cisco IPCC
11 11 (0.71%) Netcool
12 9 (0.58%) Data Guard
12 9 (0.58%) SCVMM
12 9 (0.58%) WSUS
13 6 (0.39%) Cacti
14 5 (0.32%) Cisco CUCM
14 5 (0.32%) HP SiteScope
Vendors
1 559 (35.93%) Microsoft
2 277 (17.80%) VMware
3 238 (15.30%) Cisco
4 199 (12.79%) HP
5 136 (8.74%) Citrix
6 129 (8.29%) Oracle
7 85 (5.46%) Symantec
8 74 (4.76%) Juniper
9 71 (4.56%) Remedy
10 60 (3.86%) Dell
11 57 (3.66%) CheckPoint
12 56 (3.60%) SAP
13 47 (3.02%) SolarWinds
14 37 (2.38%) Red Hat
15 35 (2.25%) F5
15 35 (2.25%) EMC
16 31 (1.99%) BMC
17 30 (1.93%) Huawei
18 28 (1.80%) IBM
18 28 (1.80%) Blue Coat
Woking, Surrey
Evolution Recruitment Solutions
Salary: 40,000 - 55,000
Posted: 17 hours ago
High Wycombe, Buckinghamshire
Involved Solutions Ltd
Salary: £40000 - £48000 per annum + Benefits
Posted: 17 hours ago
Bracknell, Berkshire
TD Group
Salary: From £55,000 to £60,000 per annum plus package (bonus, healthcare, pen
Posted: 20 hours ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £23000 per annum + Benefits+Training
Posted: 20 hours ago
Bracknell, Berkshire
Roc Search
Posted: 21 hours ago
Havant, Hampshire
Sanderson
Salary: £45000 - £60000 per annum + Benefits
Posted: 23 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £35k - £45k per annum + 5% bonus
Posted: 23 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £35k - £45k per annum + 5% Bonus
Posted: 23 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: Yesterday
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: Yesterday
Fareham, Hampshire
Executive Recruitment Services (ERS)
Salary: £35000 - £42000 per annum
Posted: Yesterday
Basingstoke, Hampshire
NES Global Talent
Salary: £40000 to £50000 per annum - Excellent
Posted: Yesterday
Sittingbourne, Kent
1st Choice Computer Appointments Ltd
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: Yesterday
Basingstoke, Hampshire
Level 3
Salary: £30000 per annum + competitive
Posted: Yesterday
Sevenoaks, Kent
KH Recruitment
Salary: £22000 per annum + Excellent benefits
Posted: 2 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £18,000 to £25,000 per annum
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £22000 per annum
Posted: 2 days ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 2 days ago
Tunbridge Wells, Kent
ComputAppoint
Salary: £60000 - £80000 per annum + Excellent Benefits
Posted: 2 days ago