The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Analyst
Rank 84 66 77
Rank change year-on-year
-18 +11
Permanent jobs requiring a Service Analyst 13 10 10
As % of all permanent IT jobs located in South Wales 1.07% 1.21% 1.04%
As % of the Job Titles category 1.10% 1.29% 1.08%
Number of salaries quoted 11 7 7
Average salary £23,000 £16,500 £25,000
Average salary % change year-on-year
+39.39% -34.00%
90% offered a salary of more than £18,000 £15,500 £18,400
10% offered a salary of more than £25,500 £18,000 £26,000
UK excluding London average salary £22,000 £22,000 £22,500
% change year-on-year
- -2.22%
Service Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1177 778 928
As % of all permanent IT jobs located in South Wales 96.55% 93.96% 96.77%
Number of salaries quoted 1035 652 812
Average salary £35,000 £37,000 £35,000
Average salary % change year-on-year
-5.40% +5.71%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £50,000 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in South Wales

Service Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South Wales region.

Service Analyst Salary Trend in South Wales

Service Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South Wales region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -21 8 £21,750 +31.81% 2
Newport -10 4 £25,500 +41.66% 3
Vale of Glamorgan - 1 £18,000 -
Service Analyst
Wales

Service Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 27 February 2015, IT jobs across the South Wales region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 18 (51.43%) Windows
2 16 (45.71%) ITIL
3 14 (40.00%) Microsoft
4 12 (34.29%) MS Excel
5 10 (28.57%) MS Office
6 9 (25.71%) Windows XP
6 9 (25.71%) SLA
6 9 (25.71%) Active Directory
7 8 (22.86%) Windows 7
8 6 (17.14%) Service Delivery
8 6 (17.14%) Firewall
9 5 (14.29%) Finance
9 5 (14.29%) Android
10 4 (11.43%) VLAN
10 4 (11.43%) SCCM
10 4 (11.43%) PowerShell
10 4 (11.43%) Citrix
10 4 (11.43%) Cisco
10 4 (11.43%) Apple
10 4 (11.43%) MS Exchange
10 4 (11.43%) LAN
10 4 (11.43%) DHCP
10 4 (11.43%) VPN
11 3 (8.57%) Microsoft Certification
11 3 (8.57%) Degree
11 3 (8.57%) Windows Vista
11 3 (8.57%) Advertising
11 3 (8.57%) ITIL Foundation Certificate
12 2 (5.71%) Mentoring
12 2 (5.71%) Analytical Skills

Service Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 27 February 2015, IT jobs across the South Wales region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.43%) MS Exchange
2 2 (5.71%) Lync
2 2 (5.71%) IBM Notes
Applications
1 12 (34.29%) MS Excel
2 10 (28.57%) MS Office
Business Applications
1 1 (2.86%) Remedy ITSM
Cloud Services
1 2 (5.71%) Office 365
Communications & Networking
1 6 (17.14%) Firewall
2 4 (11.43%) VLAN
2 4 (11.43%) LAN
2 4 (11.43%) DHCP
2 4 (11.43%) VPN
3 2 (5.71%) VoIP
3 2 (5.71%) WAN
Database & Business Intelligence
1 2 (5.71%) Oracle Database
2 1 (2.86%) SQLPlus
General
1 5 (14.29%) Finance
2 3 (8.57%) Advertising
3 1 (2.86%) Italian Language
Libraries, Frameworks & Software Standards
1 1 (2.86%) COM
Miscellaneous
1 2 (5.71%) Thin Client
1 2 (5.71%) Fat Client
1 2 (5.71%) iPad
1 2 (5.71%) Analytical Skills
2 1 (2.86%) Blackberry
Operating Systems
1 18 (51.43%) Windows
2 9 (25.71%) Windows XP
3 8 (22.86%) Windows 7
4 5 (14.29%) Android
5 3 (8.57%) Windows Vista
6 2 (5.71%) Solaris
6 2 (5.71%) Linux
6 2 (5.71%) UNIX
Processes & Methodologies
1 16 (45.71%) ITIL
2 6 (17.14%) Service Delivery
3 2 (5.71%) Agile Software Development
3 2 (5.71%) Incident Management
3 2 (5.71%) ITIL V2
3 2 (5.71%) Mentoring
4 1 (2.86%) Coaching
4 1 (2.86%) People Management
4 1 (2.86%) High Availability
4 1 (2.86%) Root Cause Analysis
4 1 (2.86%) ITSM
4 1 (2.86%) Service Management
Programming Languages
1 4 (11.43%) PowerShell
2 2 (5.71%) SQL
3 1 (2.86%) PL/SQL
Qualifications
1 3 (8.57%) Microsoft Certification
1 3 (8.57%) Degree
1 3 (8.57%) ITIL Foundation Certificate
2 2 (5.71%) CCENT
2 2 (5.71%) MCTS
2 2 (5.71%) MCITP
2 2 (5.71%) SAP Certification
2 2 (5.71%) ITIL Certification
2 2 (5.71%) MCSE
2 2 (5.71%) MCSA
2 2 (5.71%) CCNA
2 2 (5.71%) Cisco Certification
3 1 (2.86%) Network+ Certification
3 1 (2.86%) VCP4
Quality Assurance & Compliance
1 9 (25.71%) SLA
2 2 (5.71%) ISO/IEC 27001
2 2 (5.71%) ISO 9001
System Software
1 9 (25.71%) Active Directory
2 2 (5.71%) VMware Infrastructure
Systems Management
1 4 (11.43%) SCCM
2 2 (5.71%) Norton AntiVirus
2 2 (5.71%) WSUS
Vendors
1 14 (40.00%) Microsoft
2 4 (11.43%) Apple
2 4 (11.43%) Citrix
2 4 (11.43%) Cisco
3 2 (5.71%) Lotus
3 2 (5.71%) McAfee
3 2 (5.71%) BT
3 2 (5.71%) VMware
3 2 (5.71%) CheckPoint
3 2 (5.71%) Symantec
3 2 (5.71%) HP
3 2 (5.71%) Oracle
3 2 (5.71%) SAP
4 1 (2.86%) Remedy
Newport, Gwent
Resource Management
Salary: £20000 per annum + Excellent Benefits
Posted: 2 days ago
Newport
Pertemps ERP
Salary: 20-25k Depending on experience
Posted: 2 days ago
Cardiff, South Glamorgan
Lorien Resourcing
Salary: Market Rate
Posted: 2 days ago
Newport
Pertemps ERP
Salary: £20,000 - £25,000 Depending on Experience
Posted: 5 days ago