The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 62 89 72
Rank change year-on-year
+27 -17
Permanent jobs requiring a Service Analyst 23 8 16
As % of all permanent IT jobs located in South Wales 2.18% 0.66% 1.61%
As % of the Job Titles category 2.25% 0.69% 1.66%
Number of salaries quoted 18 8 14
Average salary £21,250 £19,750 £25,000
Average salary % change year-on-year
+7.59% -21.00%
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1023 1166 963
As % of all permanent IT jobs located in South Wales 96.97% 96.44% 96.88%
Number of salaries quoted 880 1036 884
Average salary £35,000 £35,000 £36,000
Average salary % change year-on-year
- -2.77%
90% offered a salary of more than £22,500 £26,000 £25,000
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in South Wales

Service Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South Wales region.

Service Analyst Salary Trend in South Wales

Service Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South Wales region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +9 19 £22,000 +7.31% 2
Newport +15 3 £21,000 +23.52% 1
Caerphilly - 1 £17,000 - 1
Service Analyst
Wales

Service Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 1 October 2014, IT jobs across the South Wales region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 17 (53.13%) Windows
2 13 (40.63%) ITIL
3 9 (28.13%) Microsoft
4 8 (25.00%) Windows XP
5 7 (21.88%) SLA
6 6 (18.75%) MS Excel
6 6 (18.75%) Service Delivery
7 5 (15.63%) Finance
7 5 (15.63%) Active Directory
7 5 (15.63%) Windows 7
8 4 (12.50%) Analytical Skills
9 3 (9.38%) Windows Server 2008
9 3 (9.38%) Degree
9 3 (9.38%) Linux
9 3 (9.38%) MS Office
9 3 (9.38%) Advertising
9 3 (9.38%) Change Management
9 3 (9.38%) Windows Server 2003
10 2 (6.25%) Apple
10 2 (6.25%) Service Management
10 2 (6.25%) Windows Vista
10 2 (6.25%) Welsh Language
10 2 (6.25%) Incident Management
10 2 (6.25%) SaaS
10 2 (6.25%) iPad
10 2 (6.25%) SCCM
10 2 (6.25%) Android
11 1 (3.13%) CCENT
11 1 (3.13%) SC Cleared
11 1 (3.13%) Security Cleared

Service Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 1 October 2014, IT jobs across the South Wales region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 6 (18.75%) MS Excel
2 3 (9.38%) MS Office
Cloud Services
1 2 (6.25%) SaaS
Communications & Networking
1 1 (3.13%) LAN
General
1 5 (15.63%) Finance
2 3 (9.38%) Advertising
3 2 (6.25%) Welsh Language
4 1 (3.13%) Telecoms
Miscellaneous
1 4 (12.50%) Analytical Skills
2 2 (6.25%) iPad
3 1 (3.13%) Smartphone
3 1 (3.13%) Fat Client
3 1 (3.13%) GIS
3 1 (3.13%) Thin Client
3 1 (3.13%) Management Information System
Operating Systems
1 17 (53.13%) Windows
2 8 (25.00%) Windows XP
3 5 (15.63%) Windows 7
4 3 (9.38%) Windows Server 2008
4 3 (9.38%) Linux
4 3 (9.38%) Windows Server 2003
5 2 (6.25%) Windows Vista
5 2 (6.25%) Android
Processes & Methodologies
1 13 (40.63%) ITIL
2 6 (18.75%) Service Delivery
3 3 (9.38%) Change Management
4 2 (6.25%) Service Management
4 2 (6.25%) Incident Management
5 1 (3.13%) Network Management
5 1 (3.13%) Agile Software Development
5 1 (3.13%) Release Management
5 1 (3.13%) ITSM
Qualifications
1 3 (9.38%) Degree
2 1 (3.13%) CCENT
2 1 (3.13%) SC Cleared
2 1 (3.13%) Security Cleared
2 1 (3.13%) ITIL Foundation Certificate
2 1 (3.13%) Cisco Certification
2 1 (3.13%) Microsoft Certification
2 1 (3.13%) SAP Certification
2 1 (3.13%) ITIL Certification
2 1 (3.13%) CCNA
Quality Assurance & Compliance
1 7 (21.88%) SLA
2 1 (3.13%) ISO/IEC 27001
2 1 (3.13%) ISO 9001
System Software
1 5 (15.63%) Active Directory
2 1 (3.13%) VMware Infrastructure
Systems Management
1 2 (6.25%) SCCM
Vendors
1 9 (28.13%) Microsoft
2 2 (6.25%) Apple
3 1 (3.13%) Remedy
3 1 (3.13%) VMware
3 1 (3.13%) SAP
3 1 (3.13%) HP
3 1 (3.13%) Citrix
Newport, Gwent
Resource Management
Salary: £17000 - £20000 per annum
Posted: 17 hours ago