The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 96 87 86
Rank change year-on-year
-9 -1
Permanent jobs requiring a Service Analyst 4 10 4
As % of all permanent IT jobs located in South Wales 0.32% 0.87% 0.35%
As % of the Job Titles category 0.33% 0.90% 0.37%
Number of salaries quoted 4 7 4
Average salary £18,250 £18,000 £21,000
Average salary % change year-on-year
+1.38% -14.28%
90% offered a salary of more than £15,975 £17,000 £16,300
10% offered a salary of more than £20,350 £23,900 £30,250
UK excluding London average salary £22,500 £22,000 £21,500
% change year-on-year
+2.27% +2.32%
Service Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1215 1106 1090
As % of all permanent IT jobs located in South Wales 97.28% 96.59% 96.63%
Number of salaries quoted 1029 991 965
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £51,050 £55,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in South Wales

Service Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South Wales region.

Service Analyst Salary Trend in South Wales

Service Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South Wales region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -14 3 £20,000 +11.11% 2
Bridgend - 1 £15,750 - 1
Service Analyst
Wales

Service Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 3 August 2015, IT jobs across the South Wales region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 10 (62.50%) ITIL
2 9 (56.25%) Windows
3 8 (50.00%) Microsoft
3 8 (50.00%) Service Delivery
4 7 (43.75%) MS Office
5 6 (37.50%) Citrix
6 5 (31.25%) Active Directory
6 5 (31.25%) SLA
7 4 (25.00%) MS Excel
7 4 (25.00%) LAN
8 3 (18.75%) Windows XP
8 3 (18.75%) MS Exchange
8 3 (18.75%) Italian Language
8 3 (18.75%) Finance
9 2 (12.50%) Office 365
9 2 (12.50%) Lync
9 2 (12.50%) Exchange Server 2010
9 2 (12.50%) ITIL V3
9 2 (12.50%) ITIL V2
9 2 (12.50%) Exchange Server 2013
9 2 (12.50%) Oracle Database
9 2 (12.50%) ITIL Foundation Certificate
9 2 (12.50%) Mentoring
9 2 (12.50%) Coaching
9 2 (12.50%) Exchange Server 2007
9 2 (12.50%) Fat Client
9 2 (12.50%) SCCM
9 2 (12.50%) Time Management
9 2 (12.50%) XenServer
9 2 (12.50%) XenDesktop

Service Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 3 August 2015, IT jobs across the South Wales region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) MS Exchange
2 2 (12.50%) Exchange Server 2007
2 2 (12.50%) Lync
2 2 (12.50%) Exchange Server 2010
2 2 (12.50%) Exchange Server 2013
2 2 (12.50%) IBM Notes
Applications
1 7 (43.75%) MS Office
2 4 (25.00%) MS Excel
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 4 (25.00%) LAN
2 2 (12.50%) VoIP
2 2 (12.50%) WAN
2 2 (12.50%) Firewall
3 1 (6.25%) TCP/IP
Database & Business Intelligence
1 2 (12.50%) Oracle Database
General
1 3 (18.75%) Finance
1 3 (18.75%) Italian Language
2 1 (6.25%) Retail
Libraries, Frameworks & Software Standards
1 1 (6.25%) COM
Miscellaneous
1 2 (12.50%) Thin Client
1 2 (12.50%) Fat Client
Operating Systems
1 9 (56.25%) Windows
2 3 (18.75%) Windows XP
3 1 (6.25%) Windows 7
3 1 (6.25%) Windows 8
3 1 (6.25%) Solaris
3 1 (6.25%) Linux
3 1 (6.25%) UNIX
Processes & Methodologies
1 10 (62.50%) ITIL
2 8 (50.00%) Service Delivery
3 2 (12.50%) Incident Management
3 2 (12.50%) Time Management
3 2 (12.50%) ITIL V3
3 2 (12.50%) ITIL V2
3 2 (12.50%) Project Management
3 2 (12.50%) Service Management
3 2 (12.50%) Mentoring
3 2 (12.50%) Coaching
4 1 (6.25%) People Management
4 1 (6.25%) Root Cause Analysis
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 2 (12.50%) MCSE
1 2 (12.50%) MCSA
1 2 (12.50%) Microsoft Certification
1 2 (12.50%) MCTS
1 2 (12.50%) MCITP
1 2 (12.50%) ITIL Foundation Certificate
2 1 (6.25%) HNC
2 1 (6.25%) HND
Quality Assurance & Compliance
1 5 (31.25%) SLA
System Software
1 5 (31.25%) Active Directory
2 2 (12.50%) XenServer
2 2 (12.50%) XenDesktop
Systems Management
1 2 (12.50%) Norton AntiVirus
1 2 (12.50%) WSUS
1 2 (12.50%) SCCM
Vendors
1 8 (50.00%) Microsoft
2 6 (37.50%) Citrix
3 2 (12.50%) Lotus
3 2 (12.50%) CheckPoint
3 2 (12.50%) Symantec
3 2 (12.50%) McAfee
3 2 (12.50%) BT
3 2 (12.50%) Oracle
3 2 (12.50%) Cisco
Bridgend, Mid Glamorgan
CGI
Salary: £18000 - £19000 per annum + excellent benefits
Posted: 3 days ago