The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 74 81 62
Rank change year-on-year
+7 -19
Permanent jobs requiring a Service Analyst 14 8 19
As % of all permanent IT jobs located in South Wales 1.29% 0.69% 2.12%
As % of the Job Titles category 1.34% 0.72% 2.21%
Number of salaries quoted 11 8 16
Average salary £22,500 £22,750 £25,000
Average salary % change year-on-year
-1.09% -9.00%
90% offered a salary of more than £17,500 £16,700 £22,250
10% offered a salary of more than £25,000 £33,250 £40,000
UK excluding London average salary £22,500 £21,000 £22,500
% change year-on-year
+7.14% -6.66%
Service Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1047 1105 861
As % of all permanent IT jobs located in South Wales 96.23% 95.84% 96.09%
Number of salaries quoted 947 980 779
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £26,000 £25,000
10% offered a salary of more than £45,500 £45,000 £53,250
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in South Wales

Service Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South Wales region.

Service Analyst Salary Trend in South Wales

Service Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South Wales region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +3 12 £22,500 +9.75% 2
Newport +10 1 £22,500 +32.35%
Caerphilly - 1 £17,500 -
Service Analyst
Wales

Service Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 27 August 2014, IT jobs across the South Wales region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 17 (51.52%) Windows
2 14 (42.42%) ITIL
3 8 (24.24%) Windows XP
4 7 (21.21%) Microsoft
4 7 (21.21%) Service Delivery
5 6 (18.18%) Finance
5 6 (18.18%) Active Directory
5 6 (18.18%) MS Excel
6 5 (15.15%) ITIL Certification
6 5 (15.15%) Service Management
7 4 (12.12%) ITSM
7 4 (12.12%) Incident Management
7 4 (12.12%) Welsh Language
7 4 (12.12%) Windows 7
8 3 (9.09%) SC Cleared
8 3 (9.09%) Security Cleared
8 3 (9.09%) Network Management
8 3 (9.09%) Windows Server 2008
8 3 (9.09%) Advertising
8 3 (9.09%) GIS
8 3 (9.09%) Change Management
8 3 (9.09%) Windows Server 2003
8 3 (9.09%) SLA
8 3 (9.09%) Linux
8 3 (9.09%) MS Office
9 2 (6.06%) Smartphone
9 2 (6.06%) Service Desk Management
9 2 (6.06%) SaaS
9 2 (6.06%) Degree
9 2 (6.06%) Windows Vista

Service Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 27 August 2014, IT jobs across the South Wales region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 6 (18.18%) MS Excel
2 3 (9.09%) MS Office
Cloud Services
1 2 (6.06%) SaaS
General
1 6 (18.18%) Finance
2 4 (12.12%) Welsh Language
3 3 (9.09%) Advertising
4 1 (3.03%) French Language
4 1 (3.03%) Italian Language
4 1 (3.03%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.03%) COM
Miscellaneous
1 3 (9.09%) GIS
2 2 (6.06%) Smartphone
3 1 (3.03%) Mathematics
3 1 (3.03%) iPad
3 1 (3.03%) Management Information System
Operating Systems
1 17 (51.52%) Windows
2 8 (24.24%) Windows XP
3 4 (12.12%) Windows 7
4 3 (9.09%) Windows Server 2008
4 3 (9.09%) Linux
4 3 (9.09%) Windows Server 2003
5 2 (6.06%) Windows Vista
6 1 (3.03%) Android
Processes & Methodologies
1 14 (42.42%) ITIL
2 7 (21.21%) Service Delivery
3 5 (15.15%) Service Management
4 4 (12.12%) ITSM
4 4 (12.12%) Incident Management
5 3 (9.09%) Network Management
5 3 (9.09%) Change Management
6 2 (6.06%) Service Desk Management
7 1 (3.03%) ITIL V3
7 1 (3.03%) Release Management
Programming Languages
1 1 (3.03%) C
Qualifications
1 5 (15.15%) ITIL Certification
2 3 (9.09%) SC Cleared
2 3 (9.09%) Security Cleared
3 2 (6.06%) Degree
4 1 (3.03%) CCENT
4 1 (3.03%) CCNA
4 1 (3.03%) Cisco Certification
4 1 (3.03%) Microsoft Certification
4 1 (3.03%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 6 (18.18%) Active Directory
Systems Management
1 1 (3.03%) SCCM
Vendors
1 7 (21.21%) Microsoft
2 1 (3.03%) Apple
2 1 (3.03%) Remedy
2 1 (3.03%) ServiceNow
Cardiff
CPS Group
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 19 days ago
Cardiff
CPS Group
Salary: £20000 - £25000 per annum + Excellent Benefits Pack
Posted: 22 days ago