The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Service Analyst
Rank 74 88 79
Rank change year-on-year
+14 -9
Permanent jobs requiring a Service Analyst 25 13 11
As % of all permanent IT jobs located in Wales 1.97% 0.95% 1.05%
As % of the Job Titles category 2.03% 0.99% 1.08%
Number of salaries quoted 21 9 10
Average salary £19,000 £22,500 £21,500
Average salary % change year-on-year
-15.55% +4.65%
90% offered a salary of more than £17,000 £16,400 £17,350
10% offered a salary of more than £25,000 £27,800 £25,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1234 1311 1020
As % of all permanent IT jobs located in Wales 97.32% 96.26% 97.33%
Number of salaries quoted 1025 1177 949
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £24,000 £24,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Wales

Service Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Wales region.

Service Analyst Salary Trend in Wales

Service Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Wales region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +22 25 £19,000 -15.55% 2
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 21 November 2014, IT jobs across the Wales region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 21 (52.50%) Windows
2 17 (42.50%) ITIL
3 15 (37.50%) Microsoft
4 11 (27.50%) Windows XP
5 10 (25.00%) Windows 7
6 8 (20.00%) MS Excel
6 8 (20.00%) SLA
6 8 (20.00%) Active Directory
7 7 (17.50%) Finance
8 6 (15.00%) MS Office
8 6 (15.00%) Degree
9 5 (12.50%) Android
9 5 (12.50%) Advertising
10 4 (10.00%) Service Delivery
10 4 (10.00%) Apple
10 4 (10.00%) Analytical Skills
11 3 (7.50%) iPad
11 3 (7.50%) Windows Server 2008
11 3 (7.50%) SCCM
11 3 (7.50%) Windows Server 2003
11 3 (7.50%) Change Management
11 3 (7.50%) Service Management
12 2 (5.00%) Manufacturing
12 2 (5.00%) SAP Certification
12 2 (5.00%) ITIL Certification
12 2 (5.00%) SAP
12 2 (5.00%) MS Exchange
12 2 (5.00%) ISO 9001
12 2 (5.00%) HP
12 2 (5.00%) Cisco Certification

Service Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 21 November 2014, IT jobs across the Wales region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.00%) MS Exchange
Applications
1 8 (20.00%) MS Excel
2 6 (15.00%) MS Office
Communications & Networking
1 1 (2.50%) LAN
General
1 7 (17.50%) Finance
2 5 (12.50%) Advertising
3 2 (5.00%) Publishing
3 2 (5.00%) Manufacturing
4 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.50%) COM
Miscellaneous
1 4 (10.00%) Analytical Skills
2 3 (7.50%) iPad
3 2 (5.00%) Performance Metrics
4 1 (2.50%) Thin Client
4 1 (2.50%) Blackberry
4 1 (2.50%) Management Information System
4 1 (2.50%) Fat Client
Operating Systems
1 21 (52.50%) Windows
2 11 (27.50%) Windows XP
3 10 (25.00%) Windows 7
4 5 (12.50%) Android
5 3 (7.50%) Windows Server 2008
5 3 (7.50%) Windows Server 2003
6 2 (5.00%) Windows Vista
Processes & Methodologies
1 17 (42.50%) ITIL
2 4 (10.00%) Service Delivery
3 3 (7.50%) Change Management
3 3 (7.50%) Service Management
4 2 (5.00%) Project Management
4 2 (5.00%) Agile Software Development
4 2 (5.00%) Incident Management
5 1 (2.50%) Release Management
Qualifications
1 6 (15.00%) Degree
2 2 (5.00%) CCENT
2 2 (5.00%) CCNA
2 2 (5.00%) Cisco Certification
2 2 (5.00%) SAP Certification
2 2 (5.00%) ITIL Certification
3 1 (2.50%) Network+ Certification
3 1 (2.50%) Microsoft Certification
3 1 (2.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (20.00%) SLA
2 2 (5.00%) ISO/IEC 27001
2 2 (5.00%) ISO 9001
System Software
1 8 (20.00%) Active Directory
2 2 (5.00%) VMware Infrastructure
Systems Management
1 3 (7.50%) SCCM
Vendors
1 15 (37.50%) Microsoft
2 4 (10.00%) Apple
3 2 (5.00%) VMware
3 2 (5.00%) HP
3 2 (5.00%) SAP
4 1 (2.50%) Cisco
4 1 (2.50%) Citrix
4 1 (2.50%) Remedy