The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Analyst
Rank 82 77 77
Rank change year-on-year
-5 0
Permanent jobs requiring a Service Analyst 20 27 29
As % of all permanent IT jobs located in Wales 1.49% 1.95% 2.38%
As % of the Job Titles category 1.52% 2.02% 2.42%
Number of salaries quoted 17 22 26
Average salary £21,000 £24,347 £26,750
Average salary % change year-on-year
-13.74% -8.98%
90% offered a salary of more than £18,000 £20,000 £18,000
10% offered a salary of more than £26,200 £39,400 £32,000
UK excluding London average salary £25,000 £23,550 £23,000
% change year-on-year
+6.15% +2.39%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1318 1338 1197
As % of all permanent IT jobs located in Wales 98.43% 96.54% 98.20%
Number of salaries quoted 1118 1134 1001
Average salary £37,000 £37,000 £35,000
Average salary % change year-on-year
- +5.71%
90% offered a salary of more than £24,000 £24,850 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Wales

Service Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Wales region.

Service Analyst Salary Trend in Wales

Service Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Wales region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -2 17 £20,500 -15.80%
Mid Wales -1 1 £19,500 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 30 April 2016, IT jobs across the Wales region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 36 (64.29%) ITIL
2 19 (33.93%) Windows
3 18 (32.14%) Microsoft
4 17 (30.36%) SLA
5 15 (26.79%) Active Directory
6 11 (19.64%) MS Excel
6 11 (19.64%) Incident Management
7 10 (17.86%) MS Office
8 9 (16.07%) VMware
8 9 (16.07%) Windows 7
9 8 (14.29%) VMware Infrastructure
9 8 (14.29%) Agile Software Development
10 7 (12.50%) Service Management
10 7 (12.50%) Windows Server
10 7 (12.50%) SQL
11 6 (10.71%) Oracle
11 6 (10.71%) SAP
11 6 (10.71%) ISO 9001
11 6 (10.71%) HP
11 6 (10.71%) SAP Certification
11 6 (10.71%) Firewall
11 6 (10.71%) Finance
11 6 (10.71%) Advertising
11 6 (10.71%) ISO22301
11 6 (10.71%) ISO/IEC 27001
11 6 (10.71%) Amazon AWS
12 5 (8.93%) ITSM
12 5 (8.93%) Remedy
13 4 (7.14%) Unix
13 4 (7.14%) SQLPlus

Service Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 30 April 2016, IT jobs across the Wales region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.57%) SharePoint
2 1 (1.79%) MS Exchange
Applications
1 11 (19.64%) MS Excel
2 10 (17.86%) MS Office
Business Applications
1 4 (7.14%) Remedy ITSM
Cloud Services
1 6 (10.71%) Amazon AWS
2 1 (1.79%) Office 365
Communications & Networking
1 6 (10.71%) Firewall
2 2 (3.57%) Internet
3 1 (1.79%) DHCP
3 1 (1.79%) VLAN
3 1 (1.79%) VPN
Database & Business Intelligence
1 4 (7.14%) Oracle Database
1 4 (7.14%) SQLPlus
2 2 (3.57%) SQL Server
General
1 6 (10.71%) Advertising
1 6 (10.71%) Finance
2 3 (5.36%) Welsh Language
3 1 (1.79%) French Language
3 1 (1.79%) Italian Language
3 1 (1.79%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.57%) COM
1 2 (3.57%) CSS
1 2 (3.57%) HTML
2 1 (1.79%) .NET
2 1 (1.79%) ASP.NET
Miscellaneous
1 4 (7.14%) Fintech
1 4 (7.14%) Mobile Payment
2 2 (3.57%) Analytical Skills
2 2 (3.57%) Enterprise Software
3 1 (1.79%) AS400
3 1 (1.79%) Blackberry
3 1 (1.79%) Driving Licence
3 1 (1.79%) iPhone
3 1 (1.79%) iSeries
Operating Systems
1 19 (33.93%) Windows
2 9 (16.07%) Windows 7
3 7 (12.50%) Windows Server
4 4 (7.14%) Linux
4 4 (7.14%) Solaris
4 4 (7.14%) Unix
5 1 (1.79%) Windows 10
5 1 (1.79%) Windows 8
5 1 (1.79%) Windows Mobile
5 1 (1.79%) Windows XP
Processes & Methodologies
1 36 (64.29%) ITIL
2 11 (19.64%) Incident Management
3 8 (14.29%) Agile Software Development
4 7 (12.50%) Service Management
5 5 (8.93%) ITSM
6 4 (7.14%) High Availability
6 4 (7.14%) ITIL V2
7 3 (5.36%) Problem Management
8 2 (3.57%) Data Entry
8 2 (3.57%) Performance Monitoring
8 2 (3.57%) PRINCE2
8 2 (3.57%) Project Management
8 2 (3.57%) Time Management
9 1 (1.79%) Change Management
9 1 (1.79%) Data Security
9 1 (1.79%) Service Delivery
9 1 (1.79%) Service Design
9 1 (1.79%) User Stories
9 1 (1.79%) Waterfall
9 1 (1.79%) Workflow
Programming Languages
1 7 (12.50%) SQL
2 4 (7.14%) PL/SQL
3 3 (5.36%) R
4 1 (1.79%) C
4 1 (1.79%) C#
Qualifications
1 6 (10.71%) SAP Certification
2 2 (3.57%) CCNA
2 2 (3.57%) Cisco Certification
2 2 (3.57%) DBS Check
2 2 (3.57%) Degree
2 2 (3.57%) ITIL Foundation Certificate
3 1 (1.79%) CCENT
3 1 (1.79%) ISEB
3 1 (1.79%) Microsoft Certification
Quality Assurance & Compliance
1 17 (30.36%) SLA
2 6 (10.71%) ISO 9001
2 6 (10.71%) ISO/IEC 27001
2 6 (10.71%) ISO22301
System Software
1 15 (26.79%) Active Directory
2 8 (14.29%) VMware Infrastructure
Systems Management
1 2 (3.57%) SCCM
Vendors
1 18 (32.14%) Microsoft
2 9 (16.07%) VMware
3 6 (10.71%) HP
3 6 (10.71%) Oracle
3 6 (10.71%) SAP
4 5 (8.93%) Remedy
5 4 (7.14%) ServiceNow
6 3 (5.36%) Citrix
7 2 (3.57%) Apple
8 1 (1.79%) Cisco
8 1 (1.79%) IBM