The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 77 94 75
Rank change year-on-year
+17 -19
Permanent jobs requiring a Service Analyst 18 4 12
As % of all permanent IT jobs located in Wales 1.454% 0.346% 1.174%
As % of the Job Titles category 1.481% 0.355% 1.240%
Number of salaries quoted 16 4 12
Average salary £25,000 £20,250 £28,500
Average salary % change year-on-year
+23.45% -28.94%
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
Wales
Permanent IT job ads with a match in the
Job Titles category
1215 1126 968
As % of all permanent IT jobs located in Wales 98.14% 97.40% 94.72%
Number of salaries quoted 1098 991 891
Average salary £35,000 £33,500 £35,000
Average salary % change year-on-year
+4.47% -4.28%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £47,500 £50,000 £47,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
UK

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the Wales region as a proportion of the total demand within the Job Titles category.

Wales Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Wales region.

Wales Service Analyst Salary Trend

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst across the Wales region over the 3 months to 20 May 2013.

Wales Service Analyst Salary Histogram

Service Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Wales region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South Wales +6 11 £25,000 +23.45%
North Wales - 4 £25,000 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Wales region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 22 (68.75%) ITIL
2 12 (37.50%) SLA
3 8 (25.00%) Windows 7
3 8 (25.00%) Windows
3 8 (25.00%) Microsoft
3 8 (25.00%) MS Office
3 8 (25.00%) MS Excel
3 8 (25.00%) SQL Server
4 7 (21.88%) SQL
4 7 (21.88%) T-SQL
4 7 (21.88%) VB
4 7 (21.88%) Service Management
5 6 (18.75%) Wireless
5 6 (18.75%) Web Design
5 6 (18.75%) SQL Server 2005
5 6 (18.75%) Incident Management
5 6 (18.75%) ITIL V3
5 6 (18.75%) VB.NET
5 6 (18.75%) VBA
5 6 (18.75%) .NET
5 6 (18.75%) C#
5 6 (18.75%) MS Access
5 6 (18.75%) Windows XP
5 6 (18.75%) Active Directory
5 6 (18.75%) LAN
5 6 (18.75%) WAN
5 6 (18.75%) SQL Server 7
5 6 (18.75%) SQL Server 2000
6 5 (15.63%) CGI
6 5 (15.63%) Internet

Service Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Wales region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 6 (18.75%) .NET
2 5 (15.63%) CGI
2 5 (15.63%) HTML
Applications
1 8 (25.00%) MS Office
1 8 (25.00%) MS Excel
2 2 (6.250%) MS Visio
Communications & Networking
1 6 (18.75%) LAN
1 6 (18.75%) WAN
1 6 (18.75%) Wireless
2 5 (15.63%) Internet
3 1 (3.125%) DNS
Database & Business Intelligence
1 8 (25.00%) SQL Server
2 6 (18.75%) MS Access
2 6 (18.75%) SQL Server 7
2 6 (18.75%) SQL Server 2000
2 6 (18.75%) SQL Server 2005
3 1 (3.125%) Crystal Reports
Development Applications
1 1 (3.125%) Visual Studio
General
1 3 (9.375%) Welsh Language
2 1 (3.125%) Advertising
Miscellaneous
1 3 (9.375%) Statistics
2 2 (6.250%) Management Information System
Operating Systems
1 8 (25.00%) Windows
1 8 (25.00%) Windows 7
2 6 (18.75%) Windows XP
3 1 (3.125%) Android
Processes & Methodologies
1 22 (68.75%) ITIL
2 7 (21.88%) Service Management
3 6 (18.75%) Web Design
3 6 (18.75%) Incident Management
3 6 (18.75%) ITIL V3
4 5 (15.63%) Change Management
4 5 (15.63%) ITSM
5 3 (9.375%) Problem Management
6 1 (3.125%) Business Analysis
6 1 (3.125%) Service Delivery
Programming Languages
1 7 (21.88%) SQL
1 7 (21.88%) T-SQL
1 7 (21.88%) VB
2 6 (18.75%) VB.NET
2 6 (18.75%) VBA
2 6 (18.75%) C#
3 1 (3.125%) VB6
Qualifications
1 5 (15.63%) SC Cleared
1 5 (15.63%) Security Cleared
2 4 (12.50%) MCP
2 4 (12.50%) MCSE
2 4 (12.50%) Microsoft Certification
2 4 (12.50%) ITIL Certification
3 1 (3.125%) Degree
Quality Assurance & Compliance
1 12 (37.50%) SLA
System Software
1 6 (18.75%) Active Directory
2 2 (6.250%) VMware Infrastructure
3 1 (3.125%) Microsoft Virtual Server
Vendors
1 8 (25.00%) Microsoft
2 4 (12.50%) Remedy
3 2 (6.250%) VMware
4 1 (3.125%) Apple
4 1 (3.125%) Cisco
Cardiff, South Glamorgan
The successful candidate will be part of a large service desk team working to ITIL standards. This is a fast paced environment working to set SLA's working...
Atos
Posted: 23 April 2013