The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 67 94 87
Rank change year-on-year
+27 -7
Permanent jobs requiring a Service Analyst 32 10 13
As % of all permanent IT jobs located in Wales 2.54% 0.73% 1.13%
As % of the Job Titles category 2.61% 0.76% 1.16%
Number of salaries quoted 28 9 12
Average salary £20,375 £19,000 £25,000
Average salary % change year-on-year
+7.23% -24.00%
UK excluding London average salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1224 1317 1121
As % of all permanent IT jobs located in Wales 97.07% 96.48% 97.22%
Number of salaries quoted 1004 1175 1027
Average salary £35,000 £35,000 £36,000
Average salary % change year-on-year
- -2.77%
90% offered a salary of more than £22,500 £25,000 £24,500
10% offered a salary of more than £47,500 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Wales

Service Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Wales region.

Service Analyst Salary Trend in Wales

Service Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Analyst across the Wales region over the 3 months to 20 October 2014.

Service Analyst Salary Histogram in Wales

Service Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Wales region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +22 28 £20,375 +7.23% 4
West Wales - 2 £20,000 -
North Wales - 2 £36,000 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 20 October 2014, IT jobs across the Wales region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 24 (55.81%) Windows
2 17 (39.53%) ITIL
3 14 (32.56%) Microsoft
4 12 (27.91%) Windows XP
5 10 (23.26%) Windows 7
6 9 (20.93%) Finance
7 8 (18.60%) Active Directory
7 8 (18.60%) MS Excel
7 8 (18.60%) SLA
8 6 (13.95%) MS Office
8 6 (13.95%) Service Delivery
8 6 (13.95%) Degree
9 5 (11.63%) Advertising
9 5 (11.63%) Android
10 4 (9.30%) Apple
10 4 (9.30%) Analytical Skills
11 3 (6.98%) iPad
11 3 (6.98%) Windows Server 2008
11 3 (6.98%) Windows Vista
11 3 (6.98%) SCCM
11 3 (6.98%) Windows Server 2003
11 3 (6.98%) Service Management
11 3 (6.98%) Change Management
12 2 (4.65%) ITIL Certification
12 2 (4.65%) Project Management
12 2 (4.65%) Cisco Certification
12 2 (4.65%) Linux
12 2 (4.65%) MS Exchange
12 2 (4.65%) CCNA
12 2 (4.65%) CCENT

Service Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 20 October 2014, IT jobs across the Wales region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.65%) MS Exchange
Applications
1 8 (18.60%) MS Excel
2 6 (13.95%) MS Office
Cloud Services
1 2 (4.65%) SaaS
Communications & Networking
1 1 (2.33%) LAN
General
1 9 (20.93%) Finance
2 5 (11.63%) Advertising
3 2 (4.65%) Publishing
3 2 (4.65%) Welsh Language
3 2 (4.65%) Manufacturing
4 1 (2.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.33%) COM
Miscellaneous
1 4 (9.30%) Analytical Skills
2 3 (6.98%) iPad
3 2 (4.65%) Performance Metrics
4 1 (2.33%) Thin Client
4 1 (2.33%) Blackberry
4 1 (2.33%) Management Information System
4 1 (2.33%) Fat Client
Operating Systems
1 24 (55.81%) Windows
2 12 (27.91%) Windows XP
3 10 (23.26%) Windows 7
4 5 (11.63%) Android
5 3 (6.98%) Windows Server 2008
5 3 (6.98%) Windows Server 2003
5 3 (6.98%) Windows Vista
6 2 (4.65%) Linux
Processes & Methodologies
1 17 (39.53%) ITIL
2 6 (13.95%) Service Delivery
3 3 (6.98%) Change Management
3 3 (6.98%) Service Management
4 2 (4.65%) Incident Management
4 2 (4.65%) Project Management
5 1 (2.33%) Agile Software Development
5 1 (2.33%) Release Management
Qualifications
1 6 (13.95%) Degree
2 2 (4.65%) CCENT
2 2 (4.65%) ITIL Certification
2 2 (4.65%) CCNA
2 2 (4.65%) Cisco Certification
3 1 (2.33%) Microsoft Certification
3 1 (2.33%) SAP Certification
3 1 (2.33%) Network+ Certification
3 1 (2.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (18.60%) SLA
2 1 (2.33%) ISO/IEC 27001
2 1 (2.33%) ISO 9001
System Software
1 8 (18.60%) Active Directory
2 1 (2.33%) VMware Infrastructure
Systems Management
1 3 (6.98%) SCCM
Vendors
1 14 (32.56%) Microsoft
2 4 (9.30%) Apple
3 1 (2.33%) Remedy
3 1 (2.33%) VMware
3 1 (2.33%) HP
3 1 (2.33%) Citrix
3 1 (2.33%) SAP
3 1 (2.33%) Cisco
Caerphilly, Mid Glamorgan
Attenda
Salary: Excellent Benefits
Posted: 18 hours ago
Cardiff, South Glamorgan
CPS Group UK
Posted: 6 days ago
Newport, Gwent
Sanderson
Salary: £17 - £20 per annum + Benefits Package
Posted: 17 days ago