The table below looks at the statistics for ITSM skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank - 93 94
Permanent jobs citing ITSM 0 6 2
As % of all permanent IT jobs located in South Wales - 0.48% 0.18%
As % of the Processes & Methodologies category - 0.58% 0.23%
Number of salaries quoted 0 5 1
Median salary - £50,000 £58,000
Median salary % change year-on-year
- -13.79%
UK excluding London median salary £42,500 £42,500 £43,000
% change year-on-year
- -1.16%
ITSM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
942 1038 888
As % of all permanent IT jobs located in South Wales 83.58% 83.57% 78.38%
Number of salaries quoted 839 869 790
Median salary £40,000 £37,500 £36,000
Median salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South Wales region.

ITSM Salary Trend in South Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 28 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for ITSM.

1 13 (92.86%) PL/SQL
1 13 (92.86%) SQL
1 13 (92.86%) Oracle
1 13 (92.86%) Unix
1 13 (92.86%) Windows
1 13 (92.86%) SLA
1 13 (92.86%) Remedy
1 13 (92.86%) Remedy ITSM
1 13 (92.86%) High Availability
1 13 (92.86%) Oracle Database
2 12 (85.71%) ITIL
3 8 (57.14%) Oracle RMAN
3 8 (57.14%) Oracle Reports
3 8 (57.14%) Oracle9i Database
3 8 (57.14%) Oracle Database 10g
3 8 (57.14%) Shell Script
3 8 (57.14%) Performance Tuning
3 8 (57.14%) Performance Monitoring
3 8 (57.14%) Oracle GoldenGate
3 8 (57.14%) Oracle Flashback
3 8 (57.14%) Oracle Clusterware
3 8 (57.14%) Oracle Database 12c
3 8 (57.14%) Oracle RAC
3 8 (57.14%) Data Guard
3 8 (57.14%) Database Tuning
3 8 (57.14%) Oracle Database 11g
3 8 (57.14%) Oracle Streams
3 8 (57.14%) Oracle Statspack
3 8 (57.14%) SC Cleared
3 8 (57.14%) DV Cleared

ITSM
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (35.71%) MS Office
Business Applications
1 13 (92.86%) Remedy ITSM
Communications & Networking
1 5 (35.71%) Firewall
Database & Business Intelligence
1 13 (92.86%) Oracle Database
2 8 (57.14%) Oracle Database 10g
2 8 (57.14%) Oracle Database 11g
2 8 (57.14%) Oracle Database 12c
2 8 (57.14%) Oracle Reports
2 8 (57.14%) Oracle9i Database
3 5 (35.71%) SQLPlus
General
1 6 (42.86%) Finance
Job Titles
1 8 (57.14%) DBA
2 6 (42.86%) Administrator
3 5 (35.71%) Analyst
4 4 (28.57%) Oracle DBA
5 3 (21.43%) Service Analyst
5 3 (21.43%) Service Desk Analyst
5 3 (21.43%) SQL Analyst
5 3 (21.43%) Unix Analyst
6 2 (14.29%) Operations Analyst
6 2 (14.29%) Senior DBA
6 2 (14.29%) Senior Oracle DBA
6 2 (14.29%) Technical Analyst
6 2 (14.29%) Technical Operations Analyst
7 1 (7.14%) Asset and Configuration Manager
7 1 (7.14%) Configuration Manager
Libraries, Frameworks & Software Standards
1 8 (57.14%) Oracle GoldenGate
1 8 (57.14%) Oracle Streams
2 6 (42.86%) CGI
Miscellaneous
1 5 (35.71%) Fintech
1 5 (35.71%) Mobile Payment
2 1 (7.14%) CMDB
Operating Systems
1 13 (92.86%) Unix
1 13 (92.86%) Windows
2 5 (35.71%) Linux
2 5 (35.71%) Solaris
Processes & Methodologies
1 13 (92.86%) High Availability
2 12 (85.71%) ITIL
3 8 (57.14%) Database Tuning
3 8 (57.14%) Performance Monitoring
3 8 (57.14%) Performance Tuning
4 6 (42.86%) Incident Management
4 6 (42.86%) Service Management
5 5 (35.71%) ITIL V2
6 1 (7.14%) Change Management
6 1 (7.14%) Configuration Management
6 1 (7.14%) Problem Management
6 1 (7.14%) Service Design
6 1 (7.14%) Software License Management
6 1 (7.14%) Supplier Management
Programming Languages
1 13 (92.86%) PL/SQL
1 13 (92.86%) SQL
2 8 (57.14%) Shell Script
3 6 (42.86%) PowerShell
Qualifications
1 8 (57.14%) DV Cleared
1 8 (57.14%) SC Cleared
1 8 (57.14%) Security Cleared
Quality Assurance & Compliance
1 13 (92.86%) SLA
System Software
1 8 (57.14%) Oracle Clusterware
1 8 (57.14%) Oracle RAC
Systems Management
1 8 (57.14%) Data Guard
1 8 (57.14%) Oracle Flashback
1 8 (57.14%) Oracle RMAN
1 8 (57.14%) Oracle Statspack
Vendors
1 13 (92.86%) Oracle
1 13 (92.86%) Remedy
2 5 (35.71%) ServiceNow