The table below looks at the statistics for ITSM skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 98 89 90
Rank change year-on-year
-9 +1
Permanent jobs citing ITSM 1 12 1
As % of all permanent IT jobs located in South Wales 0.094% 0.93% 0.093%
As % of the Processes & Methodologies category 0.11% 1.11% 0.12%
Number of salaries quoted 0 10 1
Median salary - £47,500 £47,500
UK excluding London median salary £44,000 £42,250 £39,000
% change year-on-year
+4.14% +8.33%
ITSM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
933 1078 862
As % of all permanent IT jobs located in South Wales 87.69% 83.50% 79.89%
Number of salaries quoted 842 939 749
Median salary £37,500 £37,500 £36,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £25,500 £27,500 £27,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South Wales region.

ITSM Salary Trend in South Wales

ITSM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +5 1 - -
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 26 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for ITSM.

1 7 (87.50%) Windows
1 7 (87.50%) ITIL
2 6 (75.00%) Unix
2 6 (75.00%) SLA
2 6 (75.00%) Remedy
2 6 (75.00%) PL/SQL
2 6 (75.00%) SQL
2 6 (75.00%) Oracle
2 6 (75.00%) Remedy ITSM
2 6 (75.00%) High Availability
2 6 (75.00%) Oracle Database
3 5 (62.50%) Service Management
4 4 (50.00%) Finance
4 4 (50.00%) Incident Management
5 3 (37.50%) Oracle RMAN
5 3 (37.50%) Firewall
5 3 (37.50%) MS Office
5 3 (37.50%) Solaris
5 3 (37.50%) Linux
5 3 (37.50%) Oracle Reports
5 3 (37.50%) Oracle9i Database
5 3 (37.50%) Shell Script
5 3 (37.50%) SQLPlus
5 3 (37.50%) Oracle Database 10g
5 3 (37.50%) Performance Tuning
5 3 (37.50%) Performance Monitoring
5 3 (37.50%) Oracle GoldenGate
5 3 (37.50%) Oracle Flashback
5 3 (37.50%) Oracle Clusterware
5 3 (37.50%) Fintech

ITSM
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (37.50%) MS Office
Business Applications
1 6 (75.00%) Remedy ITSM
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 3 (37.50%) Firewall
Database & Business Intelligence
1 6 (75.00%) Oracle Database
2 3 (37.50%) Oracle Database 10g
2 3 (37.50%) Oracle Database 11g
2 3 (37.50%) Oracle Database 12c
2 3 (37.50%) Oracle Reports
2 3 (37.50%) Oracle9i Database
2 3 (37.50%) SQLPlus
General
1 4 (50.00%) Finance
Job Titles
1 4 (50.00%) Analyst
2 3 (37.50%) Administrator
2 3 (37.50%) DBA
3 2 (25.00%) Operations Analyst
3 2 (25.00%) Service Analyst
3 2 (25.00%) Service Desk Analyst
3 2 (25.00%) Technical Analyst
3 2 (25.00%) Technical Operations Analyst
4 1 (12.50%) Asset and Configuration Manager
4 1 (12.50%) Configuration Manager
4 1 (12.50%) Oracle DBA
4 1 (12.50%) Service Desk Engineer
4 1 (12.50%) SQL Analyst
4 1 (12.50%) Unix Analyst
Libraries, Frameworks & Software Standards
1 3 (37.50%) Oracle GoldenGate
1 3 (37.50%) Oracle Streams
2 2 (25.00%) CGI
Miscellaneous
1 3 (37.50%) Fintech
1 3 (37.50%) Mobile Payment
2 1 (12.50%) CMDB
Operating Systems
1 7 (87.50%) Windows
2 6 (75.00%) Unix
3 3 (37.50%) Linux
3 3 (37.50%) Solaris
Processes & Methodologies
1 7 (87.50%) ITIL
2 6 (75.00%) High Availability
3 5 (62.50%) Service Management
4 4 (50.00%) Incident Management
5 3 (37.50%) Database Tuning
5 3 (37.50%) ITIL V2
5 3 (37.50%) Performance Monitoring
5 3 (37.50%) Performance Tuning
6 1 (12.50%) Change Management
6 1 (12.50%) Configuration Management
6 1 (12.50%) Problem Management
6 1 (12.50%) Service Design
6 1 (12.50%) Software License Management
6 1 (12.50%) Supplier Management
Programming Languages
1 6 (75.00%) PL/SQL
1 6 (75.00%) SQL
2 3 (37.50%) Shell Script
3 2 (25.00%) PowerShell
Qualifications
1 3 (37.50%) DV Cleared
1 3 (37.50%) SC Cleared
1 3 (37.50%) Security Cleared
Quality Assurance & Compliance
1 6 (75.00%) SLA
System Software
1 3 (37.50%) Oracle Clusterware
1 3 (37.50%) Oracle RAC
2 1 (12.50%) Active Directory
Systems Management
1 3 (37.50%) Data Guard
1 3 (37.50%) Oracle Flashback
1 3 (37.50%) Oracle RMAN
1 3 (37.50%) Oracle Statspack
Vendors
1 6 (75.00%) Oracle
1 6 (75.00%) Remedy
2 3 (37.50%) ServiceNow