The table below looks at the statistics for ITSM skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 83 81 89
Rank change year-on-year
-2 +8
Permanent jobs citing ITSM 15 14 4
As % of all permanent IT jobs located in South Wales 1.39% 1.25% 0.36%
As % of the Processes & Methodologies category 1.58% 1.51% 0.43%
Number of salaries quoted 9 11 4
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year
+6.66% -6.25%
UK excluding London median salary £45,000 £42,500 £37,750
% change year-on-year
+5.88% +12.58%
ITSM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
948 925 922
As % of all permanent IT jobs located in South Wales 88.10% 82.81% 82.10%
Number of salaries quoted 838 804 761
Median salary £37,500 £37,500 £36,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £27,450 £27,500 £27,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South Wales region.

ITSM Salary Trend in South Wales

ITSM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +1 10 £47,500 -29.62%
Cardiff 0 5 £40,000 +23.07%
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 8 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for ITSM.

1 16 (100.00%) ITIL
2 12 (75.00%) Service Delivery
3 10 (62.50%) Statistics
3 10 (62.50%) Finance
3 10 (62.50%) ISEB
3 10 (62.50%) Contract Management
4 9 (56.25%) SLA
5 6 (37.50%) Flash
5 6 (37.50%) SMS
5 6 (37.50%) Service Management
5 6 (37.50%) Stakeholder Management
5 6 (37.50%) Business Development
5 6 (37.50%) MS PowerPoint
5 6 (37.50%) Performance Management
5 6 (37.50%) Financial Modelling
5 6 (37.50%) Cadence
5 6 (37.50%) Mentoring
5 6 (37.50%) Critical Success Factor
5 6 (37.50%) Data Centre
5 6 (37.50%) Stakeholder Engagement
5 6 (37.50%) Service Design
5 6 (37.50%) Escalation Management
6 5 (31.25%) Problem Management
6 5 (31.25%) Change Management
7 4 (25.00%) Telecoms
7 4 (25.00%) Incident Management
8 3 (18.75%) ITIL V3
9 2 (12.50%) Degree
9 2 (12.50%) Advertising
9 2 (12.50%) ITIL Certification

ITSM
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (37.50%) MS PowerPoint
Cloud Services
1 1 (6.25%) Office 365
Communications & Networking
1 6 (37.50%) SMS
General
1 10 (62.50%) Finance
2 4 (25.00%) Telecoms
3 2 (12.50%) Advertising
Job Titles
1 14 (87.50%) Service Manager
2 11 (68.75%) Delivery Manager
2 11 (68.75%) Services Delivery Manager
3 5 (31.25%) IT Manager
4 4 (25.00%) IT Services Manager
5 2 (12.50%) ITIL Manager
5 2 (12.50%) ITIL Service Manager
6 1 (6.25%) Analyst
6 1 (6.25%) Change Manager
6 1 (6.25%) IT Change Manager
6 1 (6.25%) IT Services Delivery Manager
6 1 (6.25%) Service Analyst
6 1 (6.25%) Service Desk Analyst
6 1 (6.25%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 6 (37.50%) Flash
Miscellaneous
1 10 (62.50%) Statistics
2 6 (37.50%) Data Centre
Operating Systems
1 1 (6.25%) Windows
Processes & Methodologies
1 16 (100.00%) ITIL
2 12 (75.00%) Service Delivery
3 10 (62.50%) Contract Management
4 6 (37.50%) Business Development
4 6 (37.50%) Critical Success Factor
4 6 (37.50%) Escalation Management
4 6 (37.50%) Financial Modelling
4 6 (37.50%) Mentoring
4 6 (37.50%) Performance Management
4 6 (37.50%) Service Design
4 6 (37.50%) Service Management
4 6 (37.50%) Stakeholder Engagement
4 6 (37.50%) Stakeholder Management
5 5 (31.25%) Change Management
5 5 (31.25%) Problem Management
6 4 (25.00%) Incident Management
7 3 (18.75%) ITIL V3
Qualifications
1 10 (62.50%) ISEB
2 2 (12.50%) Degree
2 2 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 9 (56.25%) SLA
System Software
1 1 (6.25%) Active Directory
Vendors
1 6 (37.50%) Cadence
Bridgend, Mid Glamorgan
CGI
Salary: £25000 - £30000 per annum + benefits
Posted: 2 days ago