The table below looks at the prevalence of the term IVR in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 247 249 224
Rank change year-on-year
+2 -25
Permanent jobs citing IVR 3 1 14
As % of all permanent IT jobs located in the South West 0.054% 0.017% 0.23%
As % of the Miscellaneous category 0.14% 0.045% 0.62%
Number of salaries quoted 3 1 13
Median salary £32,043 £50,000 £37,500
Median salary % change year-on-year
-35.91% +33.33%
UK excluding London median salary £35,000 £50,000 £45,000
% change year-on-year
-30.00% +11.11%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the South West region.

Miscellaneous Category
South West
Permanent IT job ads with a match in the
Miscellaneous category
2172 2234 2246
As % of all permanent IT jobs located in the South West 38.92% 37.69% 36.60%
Number of salaries quoted 1787 1817 1825
Median salary £40,266 £40,000 £37,500
Median salary % change year-on-year
+0.66% +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London median salary £42,500 £41,674 £40,000
% change year-on-year
+1.98% +4.18%

IVR
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the South West

IVR
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the South West region.

IVR Salary Trend in the South West

IVR
Top 30 Related IT Skills in the South West

For the 6 months to 1 October 2016, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for IVR.

1 14 (100.00%) Cisco
2 13 (92.86%) ITIL
3 12 (85.71%) LAN
3 12 (85.71%) VoIP
3 12 (85.71%) WAN
3 12 (85.71%) TCP/IP
4 11 (78.57%) Avaya
5 10 (71.43%) Video Conferencing
5 10 (71.43%) Security Cleared
5 10 (71.43%) BT
5 10 (71.43%) Mitel
5 10 (71.43%) Handset
5 10 (71.43%) Supplier Management
5 10 (71.43%) Siemens
5 10 (71.43%) Unified Communications
5 10 (71.43%) PABX
5 10 (71.43%) Capacity Management
5 10 (71.43%) OpenScape
6 3 (21.43%) Disaster Recovery
6 3 (21.43%) VMware
7 2 (14.29%) IP Telephony
7 2 (14.29%) Telecoms
7 2 (14.29%) Network Security
7 2 (14.29%) Cisco IPT
7 2 (14.29%) VMware Infrastructure
7 2 (14.29%) Cisco ASA
7 2 (14.29%) Cisco UCCE
7 2 (14.29%) Capacity Planning
7 2 (14.29%) Aruba
7 2 (14.29%) Firewall

IVR
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) SAS
Applications
1 2 (14.29%) MS Excel
2 1 (7.14%) MS Visio
Communications & Networking
1 12 (85.71%) LAN
1 12 (85.71%) TCP/IP
1 12 (85.71%) VoIP
1 12 (85.71%) WAN
2 10 (71.43%) OpenScape
2 10 (71.43%) PABX
2 10 (71.43%) Unified Communications
3 2 (14.29%) Cisco ASA
3 2 (14.29%) Cisco IPT
3 2 (14.29%) Firewall
3 2 (14.29%) Internet
3 2 (14.29%) IP Telephony
3 2 (14.29%) MGCP
3 2 (14.29%) Network Security
3 2 (14.29%) VPN
3 2 (14.29%) Wi-Fi
3 2 (14.29%) Wireless
4 1 (7.14%) EIGRP
4 1 (7.14%) H.323
4 1 (7.14%) MPLS
Development Applications
1 1 (7.14%) Oracle APEX
General
1 2 (14.29%) Telecoms
2 1 (7.14%) Marketing
Job Titles
1 11 (78.57%) Voice Engineer
2 1 (7.14%) Account Director
2 1 (7.14%) Consultant
2 1 (7.14%) Data Engineer
2 1 (7.14%) Java Consultant
2 1 (7.14%) Oracle Consultant
2 1 (7.14%) Senior .NET Consultant
2 1 (7.14%) Senior Consultant
2 1 (7.14%) Senior Java Consultant
2 1 (7.14%) Senior Oracle Consultant
2 1 (7.14%) Software Consultant
2 1 (7.14%) Technical Leader
Libraries, Frameworks & Software Standards
1 1 (7.14%) .NET
1 1 (7.14%) JSON
1 1 (7.14%) VXML
1 1 (7.14%) Web Services
Miscellaneous
1 10 (71.43%) Handset
1 10 (71.43%) Video Conferencing
2 1 (7.14%) Data Centre
2 1 (7.14%) Management Information System
Processes & Methodologies
1 13 (92.86%) ITIL
2 10 (71.43%) Capacity Management
2 10 (71.43%) Supplier Management
3 3 (21.43%) Disaster Recovery
4 2 (14.29%) Capacity Planning
4 2 (14.29%) PRINCE2
4 2 (14.29%) Project Management
4 2 (14.29%) Service Delivery
5 1 (7.14%) Business Continuity
5 1 (7.14%) Computer Security
5 1 (7.14%) Continuous Improvement
5 1 (7.14%) Presales
5 1 (7.14%) Process Management
5 1 (7.14%) Software Engineering
5 1 (7.14%) Telemarketing
Programming Languages
1 1 (7.14%) C
1 1 (7.14%) C++
1 1 (7.14%) Java
1 1 (7.14%) SQL
Qualifications
1 10 (71.43%) Security Cleared
2 2 (14.29%) CCNA
2 2 (14.29%) CCNP
2 2 (14.29%) Cisco Certification
3 1 (7.14%) CCVP
Quality Assurance & Compliance
1 1 (7.14%) QA
System Software
1 2 (14.29%) VMware Infrastructure
Systems Management
1 2 (14.29%) Cisco CUCM
1 2 (14.29%) Cisco UCCE
1 2 (14.29%) Cisco UCCX
Vendors
1 14 (100.00%) Cisco
2 11 (78.57%) Avaya
3 10 (71.43%) BT
3 10 (71.43%) Mitel
3 10 (71.43%) Siemens
4 3 (21.43%) VMware
5 2 (14.29%) Aruba
5 2 (14.29%) Microsoft
5 2 (14.29%) Verint
6 1 (7.14%) CheckPoint
6 1 (7.14%) Juniper
6 1 (7.14%) Oracle
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