The table below looks at the prevalence of the term IVR in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank - 230 209
Permanent jobs citing IVR 0 10 7
As % of all permanent IT jobs located in the South West - 0.16% 0.14%
As % of the Miscellaneous category - 0.47% 0.35%
Number of salaries quoted 0 8 7
Average salary - £33,750 £85,000
Average salary % change year-on-year
- -60.29%
UK excluding London average salary £50,000 £45,000 £45,000
% change year-on-year
+11.11% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the South West region.

Miscellaneous Category
South West
Permanent IT job ads with a match in the
Miscellaneous category
2244 2115 1998
As % of all permanent IT jobs located in the South West 37.07% 34.71% 39.46%
Number of salaries quoted 1831 1702 1666
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £52,500 £57,500
UK excluding London average salary £41,000 £40,000 £40,000
% change year-on-year
+2.50% -

IVR
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the South West region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South West

IVR
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the South West region.

IVR Salary Trend in the South West

IVR
Top 22 Related IT Skills in the South West

For the 6 months to 31 August 2015, IT jobs across the South West region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 5 (62.50%) IIS
1 5 (62.50%) ITIL
1 5 (62.50%) Windows
1 5 (62.50%) SharePoint
1 5 (62.50%) SAN
1 5 (62.50%) Symantec
1 5 (62.50%) VMware
1 5 (62.50%) IP Telephony
1 5 (62.50%) Microsoft Azure
1 5 (62.50%) Amazon AWS
1 5 (62.50%) ITIL V3
2 3 (37.50%) Customer Engagement
2 3 (37.50%) Project Management
2 3 (37.50%) Validation
2 3 (37.50%) Genesys
2 3 (37.50%) Biometrics
2 3 (37.50%) TCP/IP
2 3 (37.50%) vSphere
3 2 (25.00%) MS Excel
4 1 (12.50%) Microsoft
4 1 (12.50%) Windows Server 2003
4 1 (12.50%) Windows Server 2012

IVR
Top Related IT Skills in the South West by Category

For the 6 months to 31 August 2015, IT jobs across the South West region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 5 (62.50%) IIS
1 5 (62.50%) SharePoint
Applications
1 2 (25.00%) MS Excel
Cloud Services
1 5 (62.50%) Microsoft Azure
1 5 (62.50%) Amazon AWS
Communications & Networking
1 5 (62.50%) SAN
1 5 (62.50%) IP Telephony
2 3 (37.50%) TCP/IP
Job Titles
1 4 (50.00%) Infrastructure Engineer
2 3 (37.50%) Genesys Engineer
Miscellaneous
1 3 (37.50%) Biometrics
Operating Systems
1 5 (62.50%) Windows
2 1 (12.50%) Windows Server 2003
2 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 5 (62.50%) ITIL
1 5 (62.50%) ITIL V3
2 3 (37.50%) Project Management
2 3 (37.50%) Validation
2 3 (37.50%) Customer Engagement
System Software
1 3 (37.50%) vSphere
Vendors
1 5 (62.50%) Symantec
1 5 (62.50%) VMware
2 3 (37.50%) Genesys
3 1 (12.50%) Microsoft