The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 81 84 78
Rank change year-on-year
+3 -6
Permanent jobs requiring a 3rd Line Support 1 5 12
As % of all permanent IT jobs located in Southampton 0.14% 0.58% 1.32%
As % of the Job Titles category 0.14% 0.61% 1.36%
Number of salaries quoted 1 5 12
Average salary £45,000 £30,000 £37,500
Average salary % change year-on-year
+50.00% -20.00%
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
691 817 885
As % of all permanent IT jobs located in Southampton 96.78% 94.78% 97.36%
Number of salaries quoted 573 722 836
Average salary £40,000 £36,500 £35,000
Average salary % change year-on-year
+9.58% +4.28%
90% offered a salary of more than £23,500 £21,700 £22,000
10% offered a salary of more than £57,500 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Southampton

3rd Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Southampton region.

3rd Line Support Salary Trend in Southampton

3rd Line Support
Top 30 Related IT Skills in Southampton

For the 6 months to 31 July 2015, IT jobs across the Southampton region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 4 (66.67%) Windows
2 3 (50.00%) Microsoft
3 2 (33.33%) Active Directory
3 2 (33.33%) QA
3 2 (33.33%) EPoS
3 2 (33.33%) SLA
3 2 (33.33%) SQL Server
3 2 (33.33%) Citrix
3 2 (33.33%) Time Management
3 2 (33.33%) Team Foundation Server
3 2 (33.33%) XenApp
4 1 (16.67%) XenDesktop
4 1 (16.67%) Microsoft Azure
4 1 (16.67%) vSphere
4 1 (16.67%) Root Cause Analysis
4 1 (16.67%) vCloud
4 1 (16.67%) Office 365
4 1 (16.67%) NetScaler
4 1 (16.67%) Mentoring
4 1 (16.67%) Coaching
4 1 (16.67%) Private Cloud
4 1 (16.67%) SC Cleared
4 1 (16.67%) Security Cleared
4 1 (16.67%) VMware Infrastructure
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Hyper-V
4 1 (16.67%) Disaster Recovery
4 1 (16.67%) Telecoms
4 1 (16.67%) Publishing
4 1 (16.67%) VMware

3rd Line Support
Top Related IT Skills in Southampton by Category

For the 6 months to 31 July 2015, IT jobs across the Southampton region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Cloud Services
1 1 (16.67%) Microsoft Azure
1 1 (16.67%) Office 365
Communications & Networking
1 1 (16.67%) CTI
1 1 (16.67%) NetScaler
Database & Business Intelligence
1 2 (33.33%) SQL Server
Development Applications
1 2 (33.33%) Team Foundation Server
General
1 1 (16.67%) Telecoms
1 1 (16.67%) Publishing
Libraries, Frameworks & Software Standards
1 1 (16.67%) VXML
Miscellaneous
1 2 (33.33%) EPoS
2 1 (16.67%) Thin Client
2 1 (16.67%) IVR
2 1 (16.67%) Fat Client
2 1 (16.67%) Private Cloud
Operating Systems
1 4 (66.67%) Windows
2 1 (16.67%) Windows Server 2003
2 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 2 (33.33%) Time Management
2 1 (16.67%) Root Cause Analysis
2 1 (16.67%) Mentoring
2 1 (16.67%) Coaching
2 1 (16.67%) Disaster Recovery
2 1 (16.67%) Speech Recognition
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) CCA
1 1 (16.67%) Citrix Certification
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 2 (33.33%) SLA
1 2 (33.33%) QA
System Software
1 2 (33.33%) XenApp
1 2 (33.33%) Active Directory
2 1 (16.67%) VMware Infrastructure
2 1 (16.67%) Hyper-V
2 1 (16.67%) XenDesktop
2 1 (16.67%) vSphere
2 1 (16.67%) vCloud
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) Citrix
3 1 (16.67%) Avaya
3 1 (16.67%) Genesys
3 1 (16.67%) NetApp
3 1 (16.67%) VMware
3 1 (16.67%) HP
3 1 (16.67%) Cisco