The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Southampton region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Technical Support
Rank 81 90 62
Rank change year-on-year
+9 -28
Permanent jobs requiring a Technical Support 5 2 9
As % of all permanent IT jobs located in Southampton 0.566% 0.213% 1.393%
As % of the Job Titles category 0.583% 0.218% 1.454%
Number of salaries quoted 5 2 9
Average salary £37,500 £19,000 £27,500
Average salary % change year-on-year
+97.36% -30.90%
UK excluding London average salary £30,500 £30,000 £28,500
% change year-on-year
+1.66% +5.26%
All Job Titles
Southampton
Permanent IT job ads with a match in the
Job Titles category
857 918 619
As % of all permanent IT jobs located in Southampton 97.06% 97.76% 95.82%
Number of salaries quoted 794 865 560
Average salary £35,000 £37,500 £37,500
Average salary % change year-on-year
-6.66% -
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £52,000 £57,500 £50,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Technical Support
Hampshire

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Southampton region as a proportion of the total demand within the Job Titles category.

Southampton Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Southampton region.

Southampton Technical Support Salary Trend

Technical Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Southampton region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (75.00%) ITIL
2 5 (62.50%) Windows
3 4 (50.00%) AIX
3 4 (50.00%) Oracle
3 4 (50.00%) Oracle 10g
3 4 (50.00%) NetWeaver
3 4 (50.00%) French Language
3 4 (50.00%) Problem Management
3 4 (50.00%) Oracle 11g
3 4 (50.00%) Retail
3 4 (50.00%) SAP
4 2 (25.00%) Infoblox
4 2 (25.00%) Information Security
4 2 (25.00%) TCP/IP
4 2 (25.00%) DNS
4 2 (25.00%) Alcatel-Lucent
4 2 (25.00%) DHCP
4 2 (25.00%) Oracle 8/8i
5 1 (12.50%) Cognos
5 1 (12.50%) Cognos Impromptu
5 1 (12.50%) MS Exchange
5 1 (12.50%) LAN
5 1 (12.50%) WAN
5 1 (12.50%) SNMP
5 1 (12.50%) HNC
5 1 (12.50%) PRINCE2
5 1 (12.50%) SQL Server
5 1 (12.50%) Crystal Reports
5 1 (12.50%) MS Office
5 1 (12.50%) Thin Client

Technical Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Southampton region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (50.00%) NetWeaver
2 1 (12.50%) MS Exchange
2 1 (12.50%) Exchange Server 2003
2 1 (12.50%) Exchange Server 2010
Applications
1 1 (12.50%) MS Office
Communications & Networking
1 2 (25.00%) TCP/IP
1 2 (25.00%) DNS
1 2 (25.00%) DHCP
2 1 (12.50%) LAN
2 1 (12.50%) WAN
2 1 (12.50%) SNMP
2 1 (12.50%) SAN
2 1 (12.50%) Wireless
2 1 (12.50%) IPsec
2 1 (12.50%) BGP
2 1 (12.50%) VRRP
2 1 (12.50%) VLAN
2 1 (12.50%) SSH
Database & Business Intelligence
1 4 (50.00%) Oracle 10g
1 4 (50.00%) Oracle 11g
2 2 (25.00%) Oracle 8/8i
3 1 (12.50%) Cognos Impromptu
3 1 (12.50%) SQL Server
3 1 (12.50%) Crystal Reports
General
1 4 (50.00%) French Language
1 4 (50.00%) Retail
2 1 (12.50%) Electronics
Miscellaneous
1 1 (12.50%) Thin Client
1 1 (12.50%) Fat Client
Operating Systems
1 5 (62.50%) Windows
2 4 (50.00%) AIX
3 1 (12.50%) Windows Server 2003
3 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 6 (75.00%) ITIL
2 4 (50.00%) Problem Management
3 2 (25.00%) Information Security
4 1 (12.50%) PRINCE2
4 1 (12.50%) Service Delivery
Qualifications
1 1 (12.50%) HNC
1 1 (12.50%) CCNA
1 1 (12.50%) Cisco Certification
System Software
1 1 (12.50%) Terminal Services
1 1 (12.50%) VMware Infrastructure
Systems Management
1 1 (12.50%) ARCserve
Vendors
1 4 (50.00%) Oracle
1 4 (50.00%) SAP
2 2 (25.00%) Infoblox
2 2 (25.00%) Alcatel-Lucent
3 1 (12.50%) Cognos
3 1 (12.50%) Microsoft
3 1 (12.50%) Intel
3 1 (12.50%) VMware