The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 76 72 73
Rank change year-on-year
-4 +1
Permanent jobs requiring a Technical Support 8 17 8
As % of all permanent IT jobs located in Southampton 0.99% 1.94% 1.00%
As % of the Job Titles category 1.04% 1.99% 1.03%
Number of salaries quoted 8 13 8
Average salary £35,500 £30,500 £37,500
Average salary % change year-on-year
+16.39% -18.66%
90% offered a salary of more than £22,200 £20,000 £25,550
10% offered a salary of more than £52,000 £32,500 £42,500
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
772 856 778
As % of all permanent IT jobs located in Southampton 95.90% 97.72% 96.77%
Number of salaries quoted 658 743 727
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £23,500 £22,500 £24,000
10% offered a salary of more than £55,000 £50,000 £52,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Southampton

Technical Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Southampton region.

Technical Support Salary Trend in Southampton

Technical Support
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Technical Support across the Southampton region over the 3 months to 24 December 2014.

Technical Support Salary Histogram in Southampton

Technical Support
Top 30 Related IT Skills in Southampton

For the 6 months to 24 December 2014, IT jobs across the Southampton region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (61.54%) Windows
2 6 (46.15%) MS Exchange
2 6 (46.15%) VMware
3 5 (38.46%) SQL
3 5 (38.46%) ITIL
3 5 (38.46%) Microsoft
4 4 (30.77%) MS Excel
4 4 (30.77%) DNS
4 4 (30.77%) Cisco
4 4 (30.77%) Windows Server 2003
4 4 (30.77%) VMware ESX
4 4 (30.77%) VMware Infrastructure
4 4 (30.77%) Windows Server 2008
5 3 (23.08%) SQL Server
5 3 (23.08%) Windows XP
5 3 (23.08%) SLA
5 3 (23.08%) Active Directory
5 3 (23.08%) Citrix
5 3 (23.08%) Software Engineering
6 2 (15.38%) MySQL
6 2 (15.38%) MS Office
6 2 (15.38%) UNIX
6 2 (15.38%) Linux
6 2 (15.38%) MCSA
6 2 (15.38%) Apache
6 2 (15.38%) SMTP
6 2 (15.38%) DHCP
6 2 (15.38%) FTP
6 2 (15.38%) TCP/IP
6 2 (15.38%) CCNA

Technical Support
Top Related IT Skills in Southampton by Category

For the 6 months to 24 December 2014, IT jobs across the Southampton region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (46.15%) MS Exchange
2 2 (15.38%) Exchange Server 2003
2 2 (15.38%) Exchange Server 2007
2 2 (15.38%) nginx
2 2 (15.38%) Exchange Server 2010
2 2 (15.38%) Apache
3 1 (7.69%) IIS
Applications
1 4 (30.77%) MS Excel
2 2 (15.38%) MS Office
Communications & Networking
1 4 (30.77%) DNS
2 2 (15.38%) SAN
2 2 (15.38%) Telnet
2 2 (15.38%) Firewall
2 2 (15.38%) SSH
2 2 (15.38%) Wireshark
2 2 (15.38%) iSCSI
2 2 (15.38%) NetScaler
2 2 (15.38%) SMTP
2 2 (15.38%) DHCP
2 2 (15.38%) FTP
2 2 (15.38%) TCP/IP
Database & Business Intelligence
1 3 (23.08%) SQL Server
2 2 (15.38%) SQL Server 2008
2 2 (15.38%) SQL Server 2012
2 2 (15.38%) MySQL
General
1 2 (15.38%) French Language
2 1 (7.69%) Japanese Language
Miscellaneous
1 1 (7.69%) Blackberry
1 1 (7.69%) BBC
Operating Systems
1 8 (61.54%) Windows
2 4 (30.77%) Windows Server 2003
2 4 (30.77%) Windows Server 2008
3 3 (23.08%) Windows XP
4 2 (15.38%) UNIX
4 2 (15.38%) Linux
4 2 (15.38%) Windows 2000 Server
4 2 (15.38%) Windows Server 2012
5 1 (7.69%) Windows 7
Processes & Methodologies
1 5 (38.46%) ITIL
2 3 (23.08%) Software Engineering
3 2 (15.38%) Load Balancing
3 2 (15.38%) Capacity Planning
3 2 (15.38%) Root Cause Analysis
3 2 (15.38%) Performance Tuning
3 2 (15.38%) Performance Monitoring
3 2 (15.38%) Service Delivery
3 2 (15.38%) Change Management
3 2 (15.38%) Migration
4 1 (7.69%) PRINCE2
4 1 (7.69%) Project Management
Programming Languages
1 5 (38.46%) SQL
Qualifications
1 2 (15.38%) MCSA
1 2 (15.38%) CCNA
1 2 (15.38%) CCA
1 2 (15.38%) Citrix Certification
1 2 (15.38%) Cisco Certification
1 2 (15.38%) Microsoft Certification
1 2 (15.38%) SC Cleared
1 2 (15.38%) Security Cleared
1 2 (15.38%) ITIL Foundation Certificate
2 1 (7.69%) Oracle Certification
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 4 (30.77%) VMware Infrastructure
1 4 (30.77%) VMware ESX
2 3 (23.08%) Active Directory
3 2 (15.38%) Terminal Services
3 2 (15.38%) Microsoft App-V
3 2 (15.38%) Microsoft Virtual Server
3 2 (15.38%) Hyper-V
3 2 (15.38%) Postfix
3 2 (15.38%) Sendmail
3 2 (15.38%) XenApp
3 2 (15.38%) XenServer
3 2 (15.38%) XenDesktop
3 2 (15.38%) vSphere
3 2 (15.38%) VMware ESXi
Systems Management
1 2 (15.38%) SCCM
1 2 (15.38%) SCOM
1 2 (15.38%) EdgeSight
Vendors
1 6 (46.15%) VMware
2 5 (38.46%) Microsoft
3 4 (30.77%) Cisco
4 3 (23.08%) Citrix
5 2 (15.38%) AppSense
5 2 (15.38%) HP
5 2 (15.38%) ProCurve
6 1 (7.69%) Oracle
6 1 (7.69%) SonicWALL
6 1 (7.69%) Avaya
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 22 hours ago
Southampton
Recruitment Revolution Limited
Salary: £31,500 - £45,500 + Awesome Benefits & Place to Work!
Posted: 16 days ago