The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Technical Support
Rank 77 80 81
Rank change year-on-year
+3 +1
Permanent jobs requiring a Technical Support 5 3 5
As % of all permanent IT jobs located in Southampton 0.65% 0.33% 0.59%
As % of the Job Titles category 0.68% 0.35% 0.61%
Number of salaries quoted 5 3 5
Average salary £26,500 £19,000 £37,500
Average salary % change year-on-year
+39.47% -49.33%
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
738 859 822
As % of all permanent IT jobs located in Southampton 95.97% 95.55% 97.16%
Number of salaries quoted 554 765 750
Average salary £39,000 £38,000 £36,000
Average salary % change year-on-year
+2.63% +5.55%
90% offered a salary of more than £23,500 £22,500 £23,900
10% offered a salary of more than £55,000 £60,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Southampton

Technical Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Southampton region.

Technical Support Salary Trend in Southampton

Technical Support
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Technical Support across the Southampton region over the 3 months to 3 June 2015.

Technical Support Salary Histogram in Southampton

Technical Support
Top 30 Related IT Skills in Southampton

For the 6 months to 3 June 2015, IT jobs across the Southampton region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (60.00%) Windows
1 6 (60.00%) Microsoft
2 5 (50.00%) Linux
3 3 (30.00%) VMware
3 3 (30.00%) MS Excel
3 3 (30.00%) SQL
3 3 (30.00%) SQL Server
3 3 (30.00%) UNIX
3 3 (30.00%) SLA
4 2 (20.00%) DNS
4 2 (20.00%) Tomcat
4 2 (20.00%) ITIL Certification
4 2 (20.00%) Red Hat
4 2 (20.00%) Shell Script
4 2 (20.00%) Java
4 2 (20.00%) ITIL
4 2 (20.00%) MS Exchange
4 2 (20.00%) JBoss
4 2 (20.00%) AIX
4 2 (20.00%) Retail
4 2 (20.00%) Firewall
4 2 (20.00%) ATG
4 2 (20.00%) Microsoft Virtual Server
4 2 (20.00%) SonicWALL
4 2 (20.00%) SQL Server 2008
4 2 (20.00%) Red Hat Enterprise Linux
4 2 (20.00%) VMware Infrastructure
4 2 (20.00%) Red Hat Satellite
4 2 (20.00%) SQL Server 2012
4 2 (20.00%) Performance Tuning

Technical Support
Top Related IT Skills in Southampton by Category

For the 6 months to 3 June 2015, IT jobs across the Southampton region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) Tomcat
1 2 (20.00%) MS Exchange
1 2 (20.00%) JBoss
2 1 (10.00%) nginx
2 1 (10.00%) Apache
Applications
1 3 (30.00%) MS Excel
2 1 (10.00%) MS Office
Communications & Networking
1 2 (20.00%) DNS
1 2 (20.00%) Firewall
2 1 (10.00%) NetScaler
2 1 (10.00%) SSH
2 1 (10.00%) SMTP
2 1 (10.00%) DHCP
2 1 (10.00%) FTP
2 1 (10.00%) HTTP
2 1 (10.00%) TCP/IP
2 1 (10.00%) Telnet
Database & Business Intelligence
1 3 (30.00%) SQL Server
2 2 (20.00%) SQL Server 2008
2 2 (20.00%) SQL Server 2012
3 1 (10.00%) MySQL
Development Applications
1 1 (10.00%) Team Foundation Server
General
1 2 (20.00%) Retail
Libraries, Frameworks & Software Standards
1 1 (10.00%) HTML
Miscellaneous
1 1 (10.00%) Data Centre
1 1 (10.00%) Mathematics
1 1 (10.00%) BBC
1 1 (10.00%) EPoS
Operating Systems
1 6 (60.00%) Windows
2 5 (50.00%) Linux
3 3 (30.00%) UNIX
4 2 (20.00%) AIX
4 2 (20.00%) Red Hat Enterprise Linux
5 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 2 (20.00%) ITIL
1 2 (20.00%) Performance Tuning
1 2 (20.00%) Performance Monitoring
2 1 (10.00%) Capacity Planning
2 1 (10.00%) Load Balancing
2 1 (10.00%) Migration
2 1 (10.00%) Software Engineering
2 1 (10.00%) Agile Software Development
Programming Languages
1 3 (30.00%) SQL
2 2 (20.00%) Shell Script
2 2 (20.00%) Java
3 1 (10.00%) C
Qualifications
1 2 (20.00%) ITIL Certification
2 1 (10.00%) MCDST
2 1 (10.00%) Degree
2 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
2 1 (10.00%) QA
System Software
1 2 (20.00%) Microsoft Virtual Server
1 2 (20.00%) VMware Infrastructure
2 1 (10.00%) VMware ESXi
2 1 (10.00%) Postfix
2 1 (10.00%) Sendmail
2 1 (10.00%) XenApp
2 1 (10.00%) XenServer
2 1 (10.00%) XenDesktop
2 1 (10.00%) VMware ESX
2 1 (10.00%) Active Directory
Systems Management
1 2 (20.00%) Red Hat Satellite
2 1 (10.00%) SCCM
2 1 (10.00%) SCOM
Vendors
1 6 (60.00%) Microsoft
2 3 (30.00%) VMware
3 2 (20.00%) Red Hat
3 2 (20.00%) ATG
3 2 (20.00%) SonicWALL
4 1 (10.00%) Citrix