The table below looks at the statistics for SLA skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 55 64 26
Rank change year-on-year
+9 -38
Permanent jobs citing SLA 34 25 77
As % of all permanent IT jobs located in Southampton 3.97% 3.08% 9.02%
As % of the Quality Assurance & Compliance category 21.25% 16.67% 37.93%
Number of salaries quoted 33 25 74
Average salary £24,000 £35,000 £37,500
Average salary % change year-on-year
-31.42% -6.66%
90% offered a salary of more than £20,000 £19,700 £22,000
10% offered a salary of more than £40,000 £42,500 £47,500
UK excluding London average salary £32,500 £35,500 £35,000
% change year-on-year
-8.45% +1.42%
SLA
Hampshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Southampton region.

Quality Assurance & Compliance Category
Southampton
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
160 150 203
As % of all permanent IT jobs located in Southampton 18.67% 18.47% 23.77%
Number of salaries quoted 151 144 187
Average salary £39,500 £30,000 £37,500
Average salary % change year-on-year
+31.66% -20.00%
90% offered a salary of more than £24,000 £23,300 £24,250
10% offered a salary of more than £52,500 £49,000 £50,000
UK excluding London average salary £40,000 £40,000 £40,473
% change year-on-year
- -1.16%

SLA
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Southampton region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Southampton

SLA
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Southampton region.

SLA Salary Trend in Southampton

SLA
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing SLA across the Southampton region over the 3 months to 23 September 2014.

SLA Salary Histogram in Southampton

SLA
Top 30 Related IT Skills in Southampton

For the 6 months to 23 September 2014, IT jobs across the Southampton region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 56 (78.87%) Windows
2 53 (74.65%) Microsoft
3 44 (61.97%) MS Excel
4 38 (53.52%) ITIL
5 34 (47.89%) VMware
6 33 (46.48%) Active Directory
7 28 (39.44%) MS Exchange
7 28 (39.44%) Service Delivery
8 25 (35.21%) Microsoft Certification
9 24 (33.80%) HP
10 23 (32.39%) MCSA
10 23 (32.39%) MS Office
11 22 (30.99%) Windows Server 2008
12 21 (29.58%) Citrix
13 20 (28.17%) Problem Management
14 17 (23.94%) Exchange Server 2010
15 15 (21.13%) Windows Server 2003
15 15 (21.13%) Incident Management
15 15 (21.13%) Hyper-V
16 14 (19.72%) Windows 7
16 14 (19.72%) Analytical Skills
16 14 (19.72%) Dell
17 13 (18.31%) MCSE
17 13 (18.31%) Resource Management
17 13 (18.31%) Exchange Server 2007
17 13 (18.31%) Windows Server 2012
18 12 (16.90%) MCITP
19 11 (15.49%) Exchange Server 2003
19 11 (15.49%) Change Management
19 11 (15.49%) Service Management

SLA
Top Related IT Skills in Southampton by Category

For the 6 months to 23 September 2014, IT jobs across the Southampton region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 28 (39.44%) MS Exchange
2 17 (23.94%) Exchange Server 2010
3 13 (18.31%) Exchange Server 2007
4 11 (15.49%) Exchange Server 2003
5 10 (14.08%) Exchange Server 2013
6 6 (8.45%) Lync
7 1 (1.41%) CMS
Applications
1 44 (61.97%) MS Excel
2 23 (32.39%) MS Office
3 3 (4.23%) MS PowerPoint
4 1 (1.41%) MS Project
Business Applications
1 1 (1.41%) Tridion
1 1 (1.41%) ResourceLink
Cloud Services
1 1 (1.41%) Amazon AWS
1 1 (1.41%) SaaS
1 1 (1.41%) IaaS
Communications & Networking
1 10 (14.08%) LAN
2 9 (12.68%) WAN
2 9 (12.68%) TCP/IP
2 9 (12.68%) Firewall
3 8 (11.27%) VLAN
3 8 (11.27%) SAN
4 5 (7.04%) DHCP
4 5 (7.04%) DNS
5 2 (2.82%) Wireless
5 2 (2.82%) Internet
6 1 (1.41%) OSPF
6 1 (1.41%) BGP
6 1 (1.41%) RIP
6 1 (1.41%) VPN
Database & Business Intelligence
1 4 (5.63%) SQL Server
2 1 (1.41%) MS Access
General
1 4 (5.63%) Finance
2 2 (2.82%) Retail
2 2 (2.82%) Front Office
Job Titles
1 16 (22.54%) Analyst
2 13 (18.31%) Support Engineer
3 10 (14.08%) Junior
3 10 (14.08%) Service Manager
4 9 (12.68%) Consultant
4 9 (12.68%) Support Analyst
5 8 (11.27%) Junior Consultant
5 8 (11.27%) IT Support
6 7 (9.86%) Junior Technical Consultant
6 7 (9.86%) 1st Line Support
6 7 (9.86%) Technical Consultant
7 6 (8.45%) Service Analyst
7 6 (8.45%) 3rd Line Support
7 6 (8.45%) Service Desk Analyst
7 6 (8.45%) Service Desk Manager
8 5 (7.04%) 1st Line Support Analyst
8 5 (7.04%) Team Leader
9 4 (5.63%) IT Support Analyst
9 4 (5.63%) Help Desk Team Lead
9 4 (5.63%) Customer Services Manager
Libraries, Frameworks & Software Standards
1 1 (1.41%) Application Packaging
Miscellaneous
1 14 (19.72%) Analytical Skills
2 1 (1.41%) Thin Client
2 1 (1.41%) Management Information System
2 1 (1.41%) Computer Science
2 1 (1.41%) Fat Client
Operating Systems
1 56 (78.87%) Windows
2 22 (30.99%) Windows Server 2008
3 15 (21.13%) Windows Server 2003
4 14 (19.72%) Windows 7
5 13 (18.31%) Windows Server 2012
6 7 (9.86%) Windows 2000 Server
7 6 (8.45%) Windows XP
8 2 (2.82%) Linux
Processes & Methodologies
1 38 (53.52%) ITIL
2 28 (39.44%) Service Delivery
3 20 (28.17%) Problem Management
4 15 (21.13%) Incident Management
5 13 (18.31%) Resource Management
6 11 (15.49%) Change Management
6 11 (15.49%) Service Management
7 10 (14.08%) Root Cause Analysis
8 6 (8.45%) Capacity Management
9 5 (7.04%) Time Management
9 5 (7.04%) Configuration Management
9 5 (7.04%) Project Management
9 5 (7.04%) Workflow
10 4 (5.63%) Service Desk Management
10 4 (5.63%) Mentoring
10 4 (5.63%) People Management
11 3 (4.23%) BCP
11 3 (4.23%) Coaching
11 3 (4.23%) Business Continuity Planning
11 3 (4.23%) Business Continuity
Programming Languages
1 8 (11.27%) SQL
2 5 (7.04%) C#
3 1 (1.41%) C
3 1 (1.41%) VBA
Qualifications
1 25 (35.21%) Microsoft Certification
2 23 (32.39%) MCSA
3 13 (18.31%) MCSE
4 12 (16.90%) MCITP
5 10 (14.08%) VMware Certified Professional (VCP)
6 7 (9.86%) CCNA
6 7 (9.86%) Cisco Certification
7 6 (8.45%) ITIL Foundation Certificate
8 5 (7.04%) Degree
8 5 (7.04%) A+ Certification
9 4 (5.63%) MCP
10 2 (2.82%) MCDST
Quality Assurance & Compliance
1 1 (1.41%) QA
System Software
1 33 (46.48%) Active Directory
2 15 (21.13%) Hyper-V
3 8 (11.27%) VMware Infrastructure
4 2 (2.82%) vSphere
Systems Management
1 4 (5.63%) Backup Exec
2 2 (2.82%) SCCM
Vendors
1 53 (74.65%) Microsoft
2 34 (47.89%) VMware
3 24 (33.80%) HP
4 21 (29.58%) Citrix
5 14 (19.72%) Dell
6 9 (12.68%) IBM
7 8 (11.27%) Cisco
8 6 (8.45%) ProCurve
9 4 (5.63%) CheckPoint
10 2 (2.82%) Apple
10 2 (2.82%) NetApp
11 1 (1.41%) Pegasus
11 1 (1.41%) Juniper
11 1 (1.41%) SAP
11 1 (1.41%) Google