The statistics below represent IT jobs advertised across the Stoke-on-Trent region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 52 - 41
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 4 0 3
As % of all permanent IT jobs located in Stoke-on-Trent 1.19% - 1.05%
As % of the Job Titles category 1.24% - 1.08%
Number of salaries quoted 2 0 3
Median salary £21,750 - £23,000
90% offered a salary of more than £20,350 - £22,200
10% offered a salary of more than £23,150 - £23,400
UK excluding London median salary £25,625 £25,000 £24,875
% change year-on-year
+2.50% +0.50%
2nd Line Support
Staffordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Stoke-on-Trent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Stoke-on-Trent
Permanent IT job ads with a match in the
Job Titles category
323 199 279
As % of all permanent IT jobs located in Stoke-on-Trent 96.42% 94.76% 97.55%
Number of salaries quoted 298 171 212
Median salary £37,500 £37,500 £32,500
Median salary % change year-on-year
- +15.38%
90% offered a salary of more than £23,500 £25,000 £21,500
10% offered a salary of more than £50,000 £60,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Stoke-on-Trent

The demand trend of job ads across the Stoke-on-Trent region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Stoke-on-Trent

2nd Line Support
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Stoke-on-Trent region.

2nd Line Support Salary Trend in Stoke-on-Trent

2nd Line Support Skill Set
Top 30 Related IT Skills in Stoke-on-Trent

For the 6 months to 27 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Stoke-on-Trent region featuring 2nd Line Support in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Active Directory
2 4 (80.00%) Service Management
2 4 (80.00%) VMware
2 4 (80.00%) VMware Infrastructure
2 4 (80.00%) MS Office
2 4 (80.00%) MS Exchange
2 4 (80.00%) Microsoft
3 3 (60.00%) Windows 8
3 3 (60.00%) LAN
3 3 (60.00%) WAN
3 3 (60.00%) MS Excel
3 3 (60.00%) TCP/IP
3 3 (60.00%) Microsoft Certification
4 2 (40.00%) Life Science
4 2 (40.00%) Manufacturing
4 2 (40.00%) Driving Licence
4 2 (40.00%) Windows Server
5 1 (20.00%) Citrix
5 1 (20.00%) Security Cleared
5 1 (20.00%) Windows Server 2008
5 1 (20.00%) Hyper-V
5 1 (20.00%) Windows 7
5 1 (20.00%) Exchange Server 2010
5 1 (20.00%) Change Control
5 1 (20.00%) SAN
5 1 (20.00%) Blackberry
5 1 (20.00%) VPN
5 1 (20.00%) DNS
5 1 (20.00%) SLA

2nd Line Support Skill Set
Top Related IT Skills in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (80.00%) MS Exchange
2 1 (20.00%) Exchange Server 2010
Applications
1 4 (80.00%) MS Office
2 3 (60.00%) MS Excel
Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) TCP/IP
1 3 (60.00%) WAN
2 1 (20.00%) DHCP
2 1 (20.00%) DNS
2 1 (20.00%) SAN
2 1 (20.00%) VoIP
2 1 (20.00%) VPN
General
1 2 (40.00%) Manufacturing
Miscellaneous
1 2 (40.00%) Driving Licence
1 2 (40.00%) Life Science
2 1 (20.00%) Blackberry
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Windows 8
3 2 (40.00%) Windows Server
4 1 (20.00%) Windows 7
4 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 4 (80.00%) Service Management
2 1 (20.00%) Change Control
Qualifications
1 3 (60.00%) Microsoft Certification
2 1 (20.00%) MCSA
2 1 (20.00%) MCSE
2 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 5 (100.00%) Active Directory
2 4 (80.00%) VMware Infrastructure
3 1 (20.00%) Hyper-V
Vendors
1 4 (80.00%) Microsoft
1 4 (80.00%) VMware
2 1 (20.00%) Citrix