The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Stoke-on-Trent region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Stoke-on-Trent region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 38 38 40
Rank change year-on-year
0 +2
Permanent jobs requiring a 2nd Line Support 2 2 4
As % of all permanent IT jobs located in Stoke-on-Trent 0.69% 0.85% 2.09%
As % of the Job Titles category 0.73% 0.88% 2.09%
Number of salaries quoted 2 2 0
Average salary £22,500 £23,750 -
Average salary % change year-on-year
-5.26% -
UK excluding London average salary £24,625 £24,500 £25,000
% change year-on-year
+0.51% -2.00%
Job Titles Category
Stoke-on-Trent
Permanent IT job ads with a match in the
Job Titles category
275 227 191
As % of all permanent IT jobs located in Stoke-on-Trent 95.16% 96.19% 100.00%
Number of salaries quoted 206 199 168
Average salary £35,000 £39,000 £40,000
Average salary % change year-on-year
-10.25% -2.50%
90% offered a salary of more than £21,500 £22,500 £25,000
10% offered a salary of more than £60,000 £50,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Staffordshire

2nd Line Support
Jobs Demand Trend in Stoke-on-Trent

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Stoke-on-Trent region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Stoke-on-Trent

2nd Line Support
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Stoke-on-Trent region.

2nd Line Support Salary Trend in Stoke-on-Trent

2nd Line Support
Top 25 Related IT Skills in Stoke-on-Trent

For the 6 months to 24 July 2014, IT jobs across the Stoke-on-Trent region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) Active Directory
2 5 (83.33%) Citrix
2 5 (83.33%) Windows XP
2 5 (83.33%) Blackberry
3 4 (66.67%) Windows 8
4 3 (50.00%) Blackberry Enterprise Server
4 3 (50.00%) TCP/IP
4 3 (50.00%) Cisco
5 2 (33.33%) DNS
5 2 (33.33%) LAN
5 2 (33.33%) WAN
5 2 (33.33%) MS Excel
5 2 (33.33%) MS Office
6 1 (16.67%) Apple iOS
6 1 (16.67%) Lync
6 1 (16.67%) XenApp
6 1 (16.67%) XenDesktop
6 1 (16.67%) VMware
6 1 (16.67%) E-Commerce
6 1 (16.67%) Windows 2000
6 1 (16.67%) MS Exchange
6 1 (16.67%) Microsoft
6 1 (16.67%) Apple
6 1 (16.67%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Stoke-on-Trent by Category

For the 6 months to 24 July 2014, IT jobs across the Stoke-on-Trent region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) Blackberry Enterprise Server
2 1 (16.67%) Lync
2 1 (16.67%) MS Exchange
Applications
1 2 (33.33%) MS Excel
1 2 (33.33%) MS Office
Communications & Networking
1 3 (50.00%) TCP/IP
2 2 (33.33%) DNS
2 2 (33.33%) LAN
2 2 (33.33%) WAN
Miscellaneous
1 5 (83.33%) Blackberry
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows XP
3 4 (66.67%) Windows 8
4 1 (16.67%) Apple iOS
4 1 (16.67%) Windows 2000
4 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 1 (16.67%) E-Commerce
System Software
1 6 (100.00%) Active Directory
2 1 (16.67%) XenApp
2 1 (16.67%) XenDesktop
Vendors
1 5 (83.33%) Citrix
2 3 (50.00%) Cisco
3 1 (16.67%) VMware
3 1 (16.67%) Microsoft
3 1 (16.67%) Apple