The statistics below represent IT jobs advertised across the Stoke-on-Trent region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 50 36 46
Rank change year-on-year
-14 +10
Permanent jobs requiring a 2nd Line Support 2 2 2
As % of all permanent IT jobs located in Stoke-on-Trent 0.66% 1.02% 0.63%
As % of the Job Titles category 0.68% 1.09% 0.65%
Number of salaries quoted 1 2 2
Median salary £23,500 £22,000 £23,250
Median salary % change year-on-year
+6.81% -5.37%
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
Staffordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Stoke-on-Trent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Stoke-on-Trent
Permanent IT job ads with a match in the
Job Titles category
294 184 308
As % of all permanent IT jobs located in Stoke-on-Trent 96.39% 93.88% 97.78%
Number of salaries quoted 269 160 244
Median salary £37,500 £35,000 £33,500
Median salary % change year-on-year
+7.14% +4.47%
90% offered a salary of more than £24,000 £24,000 £21,500
10% offered a salary of more than £50,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Stoke-on-Trent

The demand trend of job ads across the Stoke-on-Trent region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Stoke-on-Trent

2nd Line Support
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Stoke-on-Trent region.

2nd Line Support Salary Trend in Stoke-on-Trent

2nd Line Support Skill Set
Top 30 Related IT Skills in Stoke-on-Trent

For the 6 months to 28 June 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Stoke-on-Trent region featuring 2nd Line Support in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Active Directory
2 2 (66.67%) MS Office
2 2 (66.67%) Microsoft
2 2 (66.67%) Service Management
2 2 (66.67%) MS Excel
2 2 (66.67%) MS Exchange
2 2 (66.67%) VMware
2 2 (66.67%) VMware Infrastructure
2 2 (66.67%) Windows Server
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Life Science
3 1 (33.33%) Security Cleared
3 1 (33.33%) Hyper-V
3 1 (33.33%) Windows 7
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) Change Control
3 1 (33.33%) Windows 8
3 1 (33.33%) Driving Licence
3 1 (33.33%) LAN
3 1 (33.33%) VoIP
3 1 (33.33%) WAN
3 1 (33.33%) DHCP
3 1 (33.33%) TCP/IP
3 1 (33.33%) VPN
3 1 (33.33%) DNS
3 1 (33.33%) SLA
3 1 (33.33%) Manufacturing
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) SAN

2nd Line Support Skill Set
Top Related IT Skills in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) Exchange Server 2010
Applications
1 2 (66.67%) MS Excel
1 2 (66.67%) MS Office
Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) DNS
1 1 (33.33%) LAN
1 1 (33.33%) SAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) VoIP
1 1 (33.33%) VPN
1 1 (33.33%) WAN
General
1 1 (33.33%) Manufacturing
Miscellaneous
1 1 (33.33%) Blackberry
1 1 (33.33%) Driving Licence
1 1 (33.33%) Life Science
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server
3 1 (33.33%) Windows 7
3 1 (33.33%) Windows 8
3 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 2 (66.67%) Service Management
2 1 (33.33%) Change Control
Qualifications
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 3 (100.00%) Active Directory
2 2 (66.67%) VMware Infrastructure
3 1 (33.33%) Hyper-V
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) VMware