The statistics below represent IT jobs advertised across the Stoke-on-Trent region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 46 - 33
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 3 0 7
As % of all permanent IT jobs located in Stoke-on-Trent 1.26% - 2.72%
As % of the Job Titles category 1.27% - 2.76%
Number of salaries quoted 3 0 7
Median salary £22,500 - £22,500
90% offered a salary of more than £20,500 - £20,800
10% offered a salary of more than £24,500 - £23,500
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
Staffordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Stoke-on-Trent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Stoke-on-Trent
Permanent IT job ads with a match in the
Job Titles category
236 209 254
As % of all permanent IT jobs located in Stoke-on-Trent 98.74% 98.58% 98.83%
Number of salaries quoted 209 169 208
Median salary £40,000 £35,000 £30,000
Median salary % change year-on-year
+14.28% +16.66%
90% offered a salary of more than £25,000 £20,000 £19,000
10% offered a salary of more than £57,500 £55,000 £47,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Stoke-on-Trent

The demand trend of job ads across the Stoke-on-Trent region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Stoke-on-Trent

2nd Line Support
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Stoke-on-Trent region.

2nd Line Support Salary Trend in Stoke-on-Trent

2nd Line Support Skill Set
Top 30 Related IT Skills in Stoke-on-Trent

For the 6 months to 2 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Stoke-on-Trent region featuring 2nd Line Support in the job title.

1 10 (100.00%) Windows
1 10 (100.00%) Microsoft
2 9 (90.00%) Active Directory
3 8 (80.00%) MS Office
3 8 (80.00%) Windows Server
4 5 (50.00%) MS Exchange
4 5 (50.00%) Citrix
4 5 (50.00%) Service Management
5 4 (40.00%) Windows Phone
5 4 (40.00%) Android
5 4 (40.00%) iPhone
5 4 (40.00%) Windows Server 2008
5 4 (40.00%) DHCP
5 4 (40.00%) DNS
5 4 (40.00%) ITIL
5 4 (40.00%) MS Excel
6 3 (30.00%) Driving Licence
6 3 (30.00%) VPN
6 3 (30.00%) VMware
6 3 (30.00%) SAN
6 3 (30.00%) VMware Infrastructure
6 3 (30.00%) Windows 8
6 3 (30.00%) Exchange Server 2010
7 2 (20.00%) Change Control
7 2 (20.00%) Windows 7
7 2 (20.00%) Security Cleared
7 2 (20.00%) Microsoft Certification
7 2 (20.00%) Blackberry
7 2 (20.00%) TCP/IP
7 2 (20.00%) SLA

2nd Line Support Skill Set
Top Related IT Skills in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (50.00%) MS Exchange
2 3 (30.00%) Exchange Server 2010
3 1 (10.00%) Exchange Server 2003
3 1 (10.00%) Exchange Server 2007
Applications
1 8 (80.00%) MS Office
2 4 (40.00%) MS Excel
Communications & Networking
1 4 (40.00%) DHCP
1 4 (40.00%) DNS
2 3 (30.00%) SAN
2 3 (30.00%) VPN
3 2 (20.00%) LAN
3 2 (20.00%) TCP/IP
3 2 (20.00%) WAN
4 1 (10.00%) BGP
4 1 (10.00%) EIGRP
4 1 (10.00%) FTP
4 1 (10.00%) VLAN
4 1 (10.00%) Wi-Fi
General
1 1 (10.00%) Manufacturing
Miscellaneous
1 4 (40.00%) iPhone
2 3 (30.00%) Driving Licence
3 2 (20.00%) Blackberry
4 1 (10.00%) Life Science
Operating Systems
1 10 (100.00%) Windows
2 8 (80.00%) Windows Server
3 4 (40.00%) Android
3 4 (40.00%) Windows Phone
3 4 (40.00%) Windows Server 2008
4 3 (30.00%) Windows 8
5 2 (20.00%) Windows 7
6 1 (10.00%) Windows 2000
6 1 (10.00%) Windows Server 2003
6 1 (10.00%) Windows Server 2012
6 1 (10.00%) Windows Vista
6 1 (10.00%) Windows XP
Processes & Methodologies
1 5 (50.00%) Service Management
2 4 (40.00%) ITIL
3 2 (20.00%) Change Control
4 1 (10.00%) People Management
Qualifications
1 2 (20.00%) Microsoft Certification
1 2 (20.00%) Security Cleared
2 1 (10.00%) MCSA
2 1 (10.00%) MCSE
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 9 (90.00%) Active Directory
2 3 (30.00%) VMware Infrastructure
3 1 (10.00%) VMware ESX
3 1 (10.00%) VMware ESXi
Vendors
1 10 (100.00%) Microsoft
2 5 (50.00%) Citrix
3 3 (30.00%) VMware
4 1 (10.00%) Cisco
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22k - 26k per year + bonus
Posted: 4 days ago