The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 188 206 224
Rank change year-on-year
+18 +18
Permanent jobs requiring a 2nd Line Support Engineer 28 10 9
As % of all permanent IT jobs located in Surrey 0.57% 0.20% 0.16%
As % of the Job Titles category 0.60% 0.21% 0.17%
Number of salaries quoted 26 10 9
Average salary £23,500 £26,750 £32,500
Average salary % change year-on-year
-12.14% -17.69%
90% offered a salary of more than £22,000 £23,300 £24,200
10% offered a salary of more than £35,250 £30,069 £34,000
UK excluding London average salary £24,500 £25,000 £24,500
% change year-on-year
-2.00% +2.04%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4647 4694 5286
As % of all permanent IT jobs located in Surrey 95.26% 95.46% 96.02%
Number of salaries quoted 3815 3741 4553
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £26,000 £27,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Surrey

2nd Line Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Surrey region.

2nd Line Support Engineer Salary Trend in Surrey

2nd Line Support Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Surrey region over the 3 months to 27 August 2014.

2nd Line Support Engineer Salary Histogram in Surrey

2nd Line Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Surrey region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 5 £23,500 - 1
Guildford +12 4 £22,500 -13.46%
Woking +4 4 £22,500 -18.18% 1
Reigate - 2 £28,750 -
Chertsey - 2 £38,750 -
Farnham +7 1 £27,500 +17.02%
Esher - 1 £23,500 -
Staines - 1 - -
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 27 August 2014, IT jobs across the Surrey region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 30 (56.60%) Windows
2 23 (43.40%) TCP/IP
2 23 (43.40%) Cisco
2 23 (43.40%) Microsoft
3 21 (39.62%) Active Directory
4 19 (35.85%) Firewall
5 18 (33.96%) DNS
6 16 (30.19%) MS Exchange
6 16 (30.19%) CCNA
6 16 (30.19%) Cisco Certification
6 16 (30.19%) VMware
7 12 (22.64%) Citrix
7 12 (22.64%) ITIL
7 12 (22.64%) XenApp
7 12 (22.64%) VMware Infrastructure
8 11 (20.75%) MS Excel
8 11 (20.75%) Windows XP
8 11 (20.75%) ADSL
9 10 (18.87%) SLA
9 10 (18.87%) Microsoft Certification
9 10 (18.87%) Windows 8
10 9 (16.98%) Windows Server 2008
10 9 (16.98%) Symantec
10 9 (16.98%) Norton AntiVirus
10 9 (16.98%) Linux
11 8 (15.09%) MS Office
11 8 (15.09%) BGP
11 8 (15.09%) MPLS
11 8 (15.09%) SAN
11 8 (15.09%) Windows 7

2nd Line Support Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 27 August 2014, IT jobs across the Surrey region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (30.19%) MS Exchange
2 5 (9.43%) Exchange Server 2003
3 4 (7.55%) Exchange Server 2010
4 2 (3.77%) SharePoint
5 1 (1.89%) IIS
5 1 (1.89%) SAS
5 1 (1.89%) Exchange Server 2013
5 1 (1.89%) Exchange Server 2007
5 1 (1.89%) Lync
Applications
1 11 (20.75%) MS Excel
2 8 (15.09%) MS Office
Communications & Networking
1 23 (43.40%) TCP/IP
2 19 (35.85%) Firewall
3 18 (33.96%) DNS
4 11 (20.75%) ADSL
5 8 (15.09%) SAN
5 8 (15.09%) MPLS
5 8 (15.09%) BGP
6 4 (7.55%) VPN
7 2 (3.77%) SSL
7 2 (3.77%) HTTP
7 2 (3.77%) SNMP
7 2 (3.77%) LAN
7 2 (3.77%) Ethereal
7 2 (3.77%) Wireshark
7 2 (3.77%) tcpdump
8 1 (1.89%) Network Security
8 1 (1.89%) iSCSI
8 1 (1.89%) VoIP
8 1 (1.89%) WAN
8 1 (1.89%) DHCP
Database & Business Intelligence
1 1 (1.89%) SQL Server
General
1 2 (3.77%) Manufacturing
2 1 (1.89%) French Language
2 1 (1.89%) German Language
2 1 (1.89%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.89%) Flash
Miscellaneous
1 7 (13.21%) Thin Client
1 7 (13.21%) Fat Client
2 2 (3.77%) Mathematics
3 1 (1.89%) Computer Science
3 1 (1.89%) Device Driver
3 1 (1.89%) Replication
3 1 (1.89%) Client/Server
Operating Systems
1 30 (56.60%) Windows
2 11 (20.75%) Windows XP
3 10 (18.87%) Windows 8
4 9 (16.98%) Windows Server 2008
4 9 (16.98%) Linux
5 8 (15.09%) Windows 7
6 7 (13.21%) Windows Server 2003
7 3 (5.66%) Windows Server 2012
8 1 (1.89%) Ubuntu
8 1 (1.89%) Windows 2000
Processes & Methodologies
1 12 (22.64%) ITIL
2 7 (13.21%) Kalman Filter
3 4 (7.55%) Software Testing
4 3 (5.66%) CRM
5 1 (1.89%) Logistics
5 1 (1.89%) Resource Management
5 1 (1.89%) Software Deployment
Programming Languages
1 2 (3.77%) SQL
2 1 (1.89%) C
Qualifications
1 16 (30.19%) CCNA
1 16 (30.19%) Cisco Certification
2 10 (18.87%) Microsoft Certification
3 7 (13.21%) MCTS
4 5 (9.43%) MCP
4 5 (9.43%) MCSE
5 2 (3.77%) Check Point Certification
6 1 (1.89%) ITIL Certification
6 1 (1.89%) VMware Certified Professional (VCP)
6 1 (1.89%) A+ Certification
6 1 (1.89%) Degree
Quality Assurance & Compliance
1 10 (18.87%) SLA
2 2 (3.77%) ISO/IEC 27001
System Software
1 21 (39.62%) Active Directory
2 12 (22.64%) VMware Infrastructure
2 12 (22.64%) XenApp
3 7 (13.21%) Terminal Services
4 4 (7.55%) Citrix Presentation Server
5 1 (1.89%) VMware ESX
Systems Management
1 9 (16.98%) Norton AntiVirus
2 7 (13.21%) Backup Exec
3 1 (1.89%) WSUS
3 1 (1.89%) SCCM
3 1 (1.89%) SCDPM
3 1 (1.89%) NetBackup
Vendors
1 23 (43.40%) Cisco
1 23 (43.40%) Microsoft
2 16 (30.19%) VMware
3 12 (22.64%) Citrix
4 9 (16.98%) Symantec
5 7 (13.21%) Veeam
6 4 (7.55%) Kaseya
6 4 (7.55%) Apple
7 3 (5.66%) WatchGuard
8 2 (3.77%) SonicWALL
8 2 (3.77%) Blue Coat
8 2 (3.77%) F5
8 2 (3.77%) CheckPoint
8 2 (3.77%) Websense
8 2 (3.77%) Clearswift
8 2 (3.77%) IBM
9 1 (1.89%) HP
9 1 (1.89%) Dell
9 1 (1.89%) LANDesk
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £26000 per annum
Posted: 4 days ago
Woking, Surrey
Lawrence Harvey IT & Change
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 5 days ago