The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 191 187 208
Rank change year-on-year
-4 +21
Permanent jobs requiring a 2nd Line Support Engineer 18 12 10
As % of all permanent IT jobs located in Surrey 0.40% 0.27% 0.20%
As % of the Job Titles category 0.42% 0.28% 0.21%
Number of salaries quoted 14 10 10
Average salary £30,000 £24,250 £28,500
Average salary % change year-on-year
+23.71% -14.91%
90% offered a salary of more than £24,500 £21,400 £23,400
10% offered a salary of more than £38,400 £25,100 £31,150
UK excluding London average salary £26,000 £24,000 £27,500
% change year-on-year
+8.33% -12.72%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4310 4237 4711
As % of all permanent IT jobs located in Surrey 95.80% 95.28% 96.28%
Number of salaries quoted 3591 3396 3876
Average salary £42,500 £45,000 £41,500
Average salary % change year-on-year
-5.55% +8.43%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Surrey

2nd Line Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Surrey region.

2nd Line Support Engineer Salary Trend in Surrey

2nd Line Support Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Surrey region over the 3 months to 27 February 2015.

2nd Line Support Engineer Salary Histogram in Surrey

2nd Line Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Surrey region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines - 6 £37,450 -
Egham - 4 - -
Dorking - 3 £25,000 -
Shepperton - 2 £24,500 -
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 27 February 2015, IT jobs across the Surrey region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 30 (75.00%) Windows
2 22 (55.00%) Active Directory
3 21 (52.50%) Microsoft
4 20 (50.00%) MS Excel
5 14 (35.00%) VMware
6 12 (30.00%) Symantec
7 11 (27.50%) DNS
8 10 (25.00%) Citrix
8 10 (25.00%) VMware Infrastructure
8 10 (25.00%) Windows 7
9 9 (22.50%) XenApp
9 9 (22.50%) TCP/IP
9 9 (22.50%) WAN
9 9 (22.50%) MCSE
9 9 (22.50%) MS Exchange
9 9 (22.50%) ITIL
9 9 (22.50%) Microsoft Certification
10 8 (20.00%) Cisco
10 8 (20.00%) Internet
10 8 (20.00%) Firewall
10 8 (20.00%) MCP
10 8 (20.00%) LAN
10 8 (20.00%) HP
10 8 (20.00%) Windows 8
11 7 (17.50%) Kalman Filter
11 7 (17.50%) SQL Server
11 7 (17.50%) MS Office
11 7 (17.50%) Management Information System
12 6 (15.00%) Norton AntiVirus
12 6 (15.00%) SAP Certification

2nd Line Support Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 27 February 2015, IT jobs across the Surrey region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (22.50%) MS Exchange
2 6 (15.00%) Commerce Server
2 6 (15.00%) CMS
2 6 (15.00%) IIS
3 4 (10.00%) Exchange Server 2013
4 1 (2.50%) Lync
4 1 (2.50%) Exchange Server 2010
Applications
1 20 (50.00%) MS Excel
2 7 (17.50%) MS Office
Cloud Services
1 5 (12.50%) Office 365
Communications & Networking
1 11 (27.50%) DNS
2 9 (22.50%) TCP/IP
2 9 (22.50%) WAN
3 8 (20.00%) LAN
3 8 (20.00%) Internet
3 8 (20.00%) Firewall
4 6 (15.00%) NAS
4 6 (15.00%) SAN
5 3 (7.50%) VPN
5 3 (7.50%) VoIP
6 2 (5.00%) ADSL
6 2 (5.00%) Ethernet
7 1 (2.50%) HTTP
7 1 (2.50%) SNMP
7 1 (2.50%) Broadband
7 1 (2.50%) SSL
7 1 (2.50%) Wi-Fi
7 1 (2.50%) Ethereal
7 1 (2.50%) Wireshark
7 1 (2.50%) tcpdump
Database & Business Intelligence
1 7 (17.50%) SQL Server
General
1 4 (10.00%) Finance
2 1 (2.50%) Manufacturing
2 1 (2.50%) Banking
2 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (15.00%) .NET
1 6 (15.00%) .NET Framework
Miscellaneous
1 7 (17.50%) Management Information System
2 5 (12.50%) Thin Client
2 5 (12.50%) Fat Client
3 4 (10.00%) Analytical Skills
4 2 (5.00%) Blackberry
4 2 (5.00%) Mainframe
5 1 (2.50%) E-Learning
Operating Systems
1 30 (75.00%) Windows
2 10 (25.00%) Windows 7
3 8 (20.00%) Windows 8
4 6 (15.00%) Windows Server 2008
5 5 (12.50%) Windows Server 2012
6 4 (10.00%) Apple iOS
6 4 (10.00%) Windows XP
6 4 (10.00%) Mac OS X
6 4 (10.00%) Windows Server 2003
7 2 (5.00%) Windows Vista
7 2 (5.00%) UNIX
8 1 (2.50%) Linux
8 1 (2.50%) Android
Processes & Methodologies
1 9 (22.50%) ITIL
2 7 (17.50%) Kalman Filter
3 6 (15.00%) Agile Software Development
3 6 (15.00%) Load Balancing
4 5 (12.50%) Service Delivery
4 5 (12.50%) Disaster Recovery
5 3 (7.50%) Change Management
5 3 (7.50%) Incident Management
6 2 (5.00%) Capacity Planning
6 2 (5.00%) Network Monitoring
7 1 (2.50%) Problem Management
7 1 (2.50%) E-Commerce
Qualifications
1 9 (22.50%) MCSE
1 9 (22.50%) Microsoft Certification
2 8 (20.00%) MCP
3 6 (15.00%) SAP Certification
4 2 (5.00%) CCNA
4 2 (5.00%) Cisco Certification
5 1 (2.50%) VCP4
Quality Assurance & Compliance
1 6 (15.00%) ISO 9001
1 6 (15.00%) ISO/IEC 27001
2 4 (10.00%) SLA
System Software
1 22 (55.00%) Active Directory
2 10 (25.00%) VMware Infrastructure
3 9 (22.50%) XenApp
4 6 (15.00%) Hyper-V
5 5 (12.50%) Terminal Services
6 4 (10.00%) Citrix Presentation Server
Systems Management
1 6 (15.00%) Norton AntiVirus
1 6 (15.00%) Backup Exec
2 1 (2.50%) SCCM
Vendors
1 21 (52.50%) Microsoft
2 14 (35.00%) VMware
3 12 (30.00%) Symantec
4 10 (25.00%) Citrix
5 8 (20.00%) HP
5 8 (20.00%) Cisco
6 6 (15.00%) SAP
6 6 (15.00%) Veritas
7 5 (12.50%) Veeam
8 4 (10.00%) Apple
9 2 (5.00%) SolarWinds
9 2 (5.00%) Sophos
10 1 (2.50%) Websense
10 1 (2.50%) Clearswift
10 1 (2.50%) F5
10 1 (2.50%) Blue Coat
10 1 (2.50%) Google
10 1 (2.50%) WatchGuard
10 1 (2.50%) SonicWALL
10 1 (2.50%) McAfee