The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 191 188 218
Rank change year-on-year
-3 +30
Permanent jobs requiring a 2nd Line Support Engineer 13 10 7
As % of all permanent IT jobs located in Surrey 0.29% 0.23% 0.14%
As % of the Job Titles category 0.30% 0.25% 0.14%
Number of salaries quoted 12 10 7
Average salary £26,500 £24,750 £30,000
Average salary % change year-on-year
+7.07% -17.50%
90% offered a salary of more than £24,500 £23,550 £24,300
10% offered a salary of more than £38,400 £29,750 £31,600
UK excluding London average salary £26,000 £25,500 £27,500
% change year-on-year
+1.96% -7.27%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4330 4054 4932
As % of all permanent IT jobs located in Surrey 97.19% 94.32% 96.48%
Number of salaries quoted 3636 3226 4228
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,100
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Surrey

2nd Line Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Surrey region.

2nd Line Support Engineer Salary Trend in Surrey

2nd Line Support Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Surrey region over the 3 months to 26 January 2015.

2nd Line Support Engineer Salary Histogram in Surrey

2nd Line Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Surrey region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate - 3 £26,500 -
Shepperton - 3 £24,500 -
Staines - 3 £38,400 -
Dorking - 1 £25,000 -
Egham - 1 - - 1
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 26 January 2015, IT jobs across the Surrey region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 28 (71.79%) Windows
2 23 (58.97%) Active Directory
3 18 (46.15%) Microsoft
4 17 (43.59%) MS Excel
4 17 (43.59%) VMware
5 15 (38.46%) VMware Infrastructure
5 15 (38.46%) Citrix
6 13 (33.33%) Symantec
6 13 (33.33%) DNS
6 13 (33.33%) XenApp
7 12 (30.77%) Windows 8
8 11 (28.21%) Kalman Filter
8 11 (28.21%) MS Office
9 10 (25.64%) Norton AntiVirus
9 10 (25.64%) ITIL
9 10 (25.64%) MS Exchange
9 10 (25.64%) Backup Exec
9 10 (25.64%) Windows 7
10 9 (23.08%) Veeam
10 9 (23.08%) Fat Client
10 9 (23.08%) Cisco
10 9 (23.08%) Thin Client
10 9 (23.08%) Terminal Services
11 8 (20.51%) LAN
11 8 (20.51%) Windows XP
11 8 (20.51%) Firewall
12 7 (17.95%) WAN
12 7 (17.95%) SLA
12 7 (17.95%) TCP/IP
12 7 (17.95%) SAN

2nd Line Support Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 26 January 2015, IT jobs across the Surrey region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (25.64%) MS Exchange
2 4 (10.26%) Exchange Server 2003
3 3 (7.69%) IIS
3 3 (7.69%) Exchange Server 2013
3 3 (7.69%) Commerce Server
3 3 (7.69%) CMS
4 2 (5.13%) Lync
5 1 (2.56%) SAS
Applications
1 17 (43.59%) MS Excel
2 11 (28.21%) MS Office
Cloud Services
1 4 (10.26%) Office 365
Communications & Networking
1 13 (33.33%) DNS
2 8 (20.51%) Firewall
2 8 (20.51%) LAN
3 7 (17.95%) WAN
3 7 (17.95%) SAN
3 7 (17.95%) TCP/IP
4 5 (12.82%) Internet
5 3 (7.69%) NAS
6 2 (5.13%) tcpdump
6 2 (5.13%) Ethereal
6 2 (5.13%) Wireshark
6 2 (5.13%) SSL
6 2 (5.13%) Ethernet
6 2 (5.13%) HTTP
6 2 (5.13%) SNMP
6 2 (5.13%) ADSL
6 2 (5.13%) Broadband
7 1 (2.56%) VoIP
7 1 (2.56%) VPN
7 1 (2.56%) Wi-Fi
Database & Business Intelligence
1 4 (10.26%) SQL Server
General
1 3 (7.69%) Finance
2 2 (5.13%) Manufacturing
3 1 (2.56%) Banking
3 1 (2.56%) French Language
3 1 (2.56%) German Language
3 1 (2.56%) Spanish Language
3 1 (2.56%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (7.69%) .NET
1 3 (7.69%) .NET Framework
2 1 (2.56%) Flash
Miscellaneous
1 9 (23.08%) Thin Client
1 9 (23.08%) Fat Client
2 5 (12.82%) Analytical Skills
3 4 (10.26%) Management Information System
4 2 (5.13%) Blackberry
4 2 (5.13%) Mainframe
5 1 (2.56%) Device Driver
5 1 (2.56%) Replication
5 1 (2.56%) E-Learning
5 1 (2.56%) Mathematics
5 1 (2.56%) Computer Science
Operating Systems
1 28 (71.79%) Windows
2 12 (30.77%) Windows 8
3 10 (25.64%) Windows 7
4 8 (20.51%) Windows XP
5 6 (15.38%) Windows Server 2008
6 5 (12.82%) Windows Server 2012
7 4 (10.26%) Windows Server 2003
8 3 (7.69%) Linux
9 2 (5.13%) Windows Vista
9 2 (5.13%) UNIX
10 1 (2.56%) Android
10 1 (2.56%) Mac OS X
10 1 (2.56%) Apple iOS
Processes & Methodologies
1 11 (28.21%) Kalman Filter
2 10 (25.64%) ITIL
3 5 (12.82%) Service Delivery
3 5 (12.82%) Disaster Recovery
4 3 (7.69%) Agile Software Development
4 3 (7.69%) Load Balancing
4 3 (7.69%) Change Management
5 2 (5.13%) Incident Management
5 2 (5.13%) Capacity Planning
5 2 (5.13%) Network Monitoring
6 1 (2.56%) Resource Management
6 1 (2.56%) Problem Management
6 1 (2.56%) E-Commerce
Qualifications
1 6 (15.38%) MCP
1 6 (15.38%) MCSE
1 6 (15.38%) Microsoft Certification
2 3 (7.69%) SAP Certification
3 2 (5.13%) CCNA
3 2 (5.13%) Cisco Certification
4 1 (2.56%) Degree
Quality Assurance & Compliance
1 7 (17.95%) SLA
2 3 (7.69%) ISO/IEC 27001
2 3 (7.69%) ISO 9001
System Software
1 23 (58.97%) Active Directory
2 15 (38.46%) VMware Infrastructure
3 13 (33.33%) XenApp
4 9 (23.08%) Terminal Services
5 4 (10.26%) Citrix Presentation Server
6 3 (7.69%) Hyper-V
7 1 (2.56%) VMware ESX
Systems Management
1 10 (25.64%) Norton AntiVirus
1 10 (25.64%) Backup Exec
2 2 (5.13%) SCCM
Vendors
1 18 (46.15%) Microsoft
2 17 (43.59%) VMware
3 15 (38.46%) Citrix
4 13 (33.33%) Symantec
5 9 (23.08%) Cisco
5 9 (23.08%) Veeam
6 5 (12.82%) HP
7 4 (10.26%) Kaseya
8 3 (7.69%) SAP
8 3 (7.69%) Veritas
9 2 (5.13%) SolarWinds
9 2 (5.13%) WatchGuard
9 2 (5.13%) SonicWALL
9 2 (5.13%) Blue Coat
9 2 (5.13%) Sophos
9 2 (5.13%) Websense
9 2 (5.13%) Clearswift
9 2 (5.13%) F5
10 1 (2.56%) Google
10 1 (2.56%) Apple
Guildford
Harrington Starr
Salary: £24252 - £33225 per annum + benefits
Posted: 2 days ago
Walton-On-Thames, Surrey
IT Support Desk Limited
Salary: From £18,000 to £25,000 per annum
Posted: 3 days ago
Guildford, Surrey
Evolution Recruitment Solutions
Salary: Circa 18-30K NEG
Posted: 4 days ago