SLA Jobs in Surrey
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for SLA skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Surrey region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 87 110 114
Rank change year-on-year
+23 +4
Permanent jobs citing SLA 164 139 106
As % of all permanent IT jobs located in Surrey 3.118% 2.320% 1.990%
As % of the Quality Assurance & Compliance category 28.82% 24.17% 30.20%
Number of salaries quoted 133 122 91
Average salary £42,500 £33,500 £37,500
Average salary % change year-on-year
+26.86% -10.66%
90% offered a salary of more than £24,000 £23,000 £24,000
10% offered a salary of more than £60,000 £55,000 £54,500
UK excluding London average salary £35,000 £35,500 £35,000
% change year-on-year
-1.40% +1.42%
All Quality Assurance & Compliance
Surrey
Permanent IT job ads with a match in the
Quality Assurance & Compliance category		 569 575 351
As % of all permanent IT jobs located in Surrey 10.82% 9.596% 6.590%
Number of salaries quoted 425 478 300
Average salary £45,000 £50,000 £42,500
Average salary % change year-on-year
-10.00% +17.64%
90% offered a salary of more than £30,000 £30,000 £27,100
10% offered a salary of more than £69,000 £72,000 £70,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
South East

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Surrey region as a proportion of the total demand within the Quality Assurance & Compliance category.

Surrey SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Surrey region.

Surrey SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Surrey region over the 3 months to 17 May 2013.

Surrey SLA Salary Histogram

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Surrey region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Guildford -1 23 £31,000 +14.81%
Woking -5 18 £30,750 -6.81%
Camberley +11 17 £45,000 +20.00%
Reigate +14 13 £40,000 +53.84%
Chertsey +18 7 £75,000 +130.76%
Staines +15 5 £52,500 +59.09%
Weybridge +6 4 £27,250 -39.44%
Leatherhead +4 4 £23,500 -32.85%
Redhill +13 3 £45,000 +50.00%
Epsom - 2 £65,000 -
Farnham - 1 £21,000 -
Shepperton - 1 £18,000 -
Sunbury-on-Thames - 1 £37,500 -
SLA
South East

SLA
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Surrey region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 136 (42.50%) ITIL
2 135 (42.19%) Microsoft
3 109 (34.06%) Service Delivery
4 106 (33.13%) MS Excel
5 102 (31.88%) Windows
6 74 (23.13%) Cisco
6 74 (23.13%) Active Directory
7 73 (22.81%) Microsoft Certification
8 72 (22.50%) VMware
9 58 (18.13%) MCSE
10 52 (16.25%) Linux
11 51 (15.94%) LAN
11 51 (15.94%) VoIP
12 50 (15.63%) MS Exchange
13 49 (15.31%) WAN
13 49 (15.31%) Telecoms
13 49 (15.31%) Windows Server 2008
14 48 (15.00%) Finance
15 46 (14.38%) Citrix
15 46 (14.38%) MS Office
15 46 (14.38%) VMware Infrastructure
16 43 (13.44%) Service Management
17 41 (12.81%) SQL
17 41 (12.81%) Degree
18 39 (12.19%) NetApp
19 38 (11.88%) Cisco Certification
20 37 (11.56%) Problem Management
21 36 (11.25%) CCNA
22 35 (10.94%) Windows Server 2003
22 35 (10.94%) VMware Certified Professional (VCP)

SLA
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Surrey region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 10 (3.125%) .NET
2 3 (0.938%) J2EE
2 3 (0.938%) Middleware
2 3 (0.938%) WebSphere
2 3 (0.938%) Application Packaging
3 2 (0.625%) Java SE
3 2 (0.625%) RSS
3 2 (0.625%) CSS
3 2 (0.625%) XML
4 1 (0.313%) ODBC
4 1 (0.313%) CGI
4 1 (0.313%) .NET Framework
Application Platforms
1 50 (15.63%) MS Exchange
2 23 (7.188%) Exchange Server 2010
3 15 (4.688%) Lync
4 10 (3.125%) Office Communications Server
5 9 (2.813%) SharePoint
6 8 (2.500%) Exchange Server 2007
7 7 (2.188%) IIS
8 6 (1.875%) WebLogic
8 6 (1.875%) Exchange Server 2003
8 6 (1.875%) SharePoint 2010
8 6 (1.875%) SharePoint 2013
9 3 (0.938%) Oracle SOA Suite
9 3 (0.938%) GlassFish
9 3 (0.938%) JCAPS
10 1 (0.313%) Oracle Coherence
10 1 (0.313%) Blackberry Enterprise Server
10 1 (0.313%) Lotus Notes
10 1 (0.313%) Tomcat
Applications
1 106 (33.13%) MS Excel
2 46 (14.38%) MS Office
3 7 (2.188%) MS PowerPoint
4 5 (1.563%) MS Project
5 4 (1.250%) Office 365
6 1 (0.313%) MS Visio
Business Applications
1 6 (1.875%) Oracle Financials
1 6 (1.875%) Oracle EBS R12
2 4 (1.250%) Oracle EBS
3 3 (0.938%) Oracle iProcurement
3 3 (0.938%) Oracle Applications
4 2 (0.625%) Cognos Business Intelligence
4 2 (0.625%) Oracle CRM
4 2 (0.625%) Oracle 11i
5 1 (0.313%) Agresso
Communications & Networking
1 51 (15.94%) LAN
1 51 (15.94%) VoIP
2 49 (15.31%) WAN
3 30 (9.375%) DNS
4 24 (7.500%) TCP/IP
4 24 (7.500%) Internet
4 24 (7.500%) Firewall
5 21 (6.563%) Ethernet
6 19 (5.938%) MPLS
7 17 (5.313%) ADSL
8 16 (5.000%) SAN
9 14 (4.375%) Unified Communications
10 13 (4.063%) DHCP
11 8 (2.500%) BGP
11 8 (2.500%) Wireless
12 7 (2.188%) IP Telephony
12 7 (2.188%) Network Security
12 7 (2.188%) iSCSI
12 7 (2.188%) NAS
12 7 (2.188%) SNMP
Database & Business Intelligence
1 14 (4.375%) Crystal Reports
2 8 (2.500%) SQL Server
3 7 (2.188%) Oracle 9i
4 6 (1.875%) Oracle 10g
4 6 (1.875%) Oracle 11g
5 4 (1.250%) Data Warehouse
5 4 (1.250%) Oracle 8/8i
6 3 (0.938%) Oracle BI EE
6 3 (0.938%) SQLPlus
7 2 (0.625%) Essbase
7 2 (0.625%) Data Mart
7 2 (0.625%) RDBMS
7 2 (0.625%) DecisionStream
8 1 (0.313%) SQL Server 2000
8 1 (0.313%) Data Mining
8 1 (0.313%) Oracle Reports
8 1 (0.313%) SQL Server 2005
8 1 (0.313%) QlikView
Development Applications
1 6 (1.875%) Team Foundation Server
2 3 (0.938%) MSI
2 3 (0.938%) JIRA
3 1 (0.313%) ProC
General
1 49 (15.31%) Telecoms
2 48 (15.00%) Finance
3 14 (4.375%) Local Government
4 11 (3.438%) Pharmaceutical
5 6 (1.875%) Billing
6 4 (1.250%) Banking
6 4 (1.250%) Retail
6 4 (1.250%) Legal
7 3 (0.938%) Financial Institution
8 2 (0.625%) Electronics
8 2 (0.625%) Marketing
8 2 (0.625%) French Language
9 1 (0.313%) German Language
9 1 (0.313%) Russian Language
9 1 (0.313%) Back Office
9 1 (0.313%) Advertising
Job Titles
1 72 (22.50%) Service Manager
2 53 (16.56%) Support Engineer
3 42 (13.13%) Analyst
4 40 (12.50%) Services Delivery Manager
4 40 (12.50%) Delivery Manager
5 23 (7.188%) Technical Specialist
6 16 (5.000%) Infrastructure Engineer
6 16 (5.000%) VMware Specialist
7 14 (4.375%) Network Engineer
8 13 (4.063%) IT Support
9 11 (3.438%) Service Level Manager
9 11 (3.438%) Administrator
10 10 (3.125%) Service Analyst
10 10 (3.125%) IT Support Engineer
10 10 (3.125%) 3rd Line Support
10 10 (3.125%) Senior Manager
10 10 (3.125%) Senior Service Manager
10 10 (3.125%) Applications Manager
11 9 (2.813%) Linux Systems Administrator
11 9 (2.813%) Linux Administrator
Miscellaneous
1 9 (2.813%) Management Information System
2 7 (2.188%) iPhone
2 7 (2.188%) iPad
3 5 (1.563%) Statistics
3 5 (1.563%) Mathematics
4 4 (1.250%) Client/Server
4 4 (1.250%) Blackberry
5 3 (0.938%) Firmware
5 3 (0.938%) Video Conferencing
5 3 (0.938%) Handset
5 3 (0.938%) Enterprise Software
6 2 (0.625%) FMCG
6 2 (0.625%) Biometrics
6 2 (0.625%) EPoS
6 2 (0.625%) Chip and PIN
7 1 (0.313%) NHS
7 1 (0.313%) Thin Client
7 1 (0.313%) Fat Client
7 1 (0.313%) E-Learning
7 1 (0.313%) SecurID
Operating Systems
1 102 (31.88%) Windows
2 52 (16.25%) Linux
3 49 (15.31%) Windows Server 2008
4 35 (10.94%) Windows Server 2003
5 24 (7.500%) Red Hat Enterprise Linux
6 22 (6.875%) Windows 7
7 19 (5.938%) UNIX
8 18 (5.625%) Windows XP
9 10 (3.125%) Windows Vista
10 5 (1.563%) Windows 8
11 4 (1.250%) Solaris
12 3 (0.938%) AIX
13 2 (0.625%) Windows NT
13 2 (0.625%) Windows 2000 Server
14 1 (0.313%) Oracle Linux
14 1 (0.313%) Windows Server 2012
Processes & Methodologies
1 136 (42.50%) ITIL
2 109 (34.06%) Service Delivery
3 43 (13.44%) Service Management
4 37 (11.56%) Problem Management
5 28 (8.750%) Capacity Management
6 27 (8.438%) Change Management
7 24 (7.500%) ITSM
8 23 (7.188%) Incident Management
9 21 (6.563%) Configuration Management
10 18 (5.625%) Project Management
11 16 (5.000%) Capacity Planning
12 14 (4.375%) Workflow
13 13 (4.063%) Disaster Recovery
13 13 (4.063%) Asset Management
14 10 (3.125%) Knowledge Management
14 10 (3.125%) Release Management
15 9 (2.813%) Supplier Management
15 9 (2.813%) Stakeholder Management
15 9 (2.813%) Infrastructure Management
16 8 (2.500%) Process Management
Programming Languages
1 41 (12.81%) SQL
2 23 (7.188%) C
3 18 (5.625%) Java
4 9 (2.813%) C#
5 8 (2.500%) PowerShell
6 7 (2.188%) T-SQL
7 6 (1.875%) PL/SQL
8 3 (0.938%) Perl
9 2 (0.625%) PHP
9 2 (0.625%) C++
9 2 (0.625%) JavaScript
9 2 (0.625%) VB
9 2 (0.625%) VBA
10 1 (0.313%) Shell Script
10 1 (0.313%) VBScript
Qualifications
1 73 (22.81%) Microsoft Certification
2 58 (18.13%) MCSE
3 41 (12.81%) Degree
4 38 (11.88%) Cisco Certification
5 36 (11.25%) CCNA
6 35 (10.94%) VMware Certified Professional (VCP)
7 32 (10.00%) ITIL Certification
8 30 (9.375%) Security Cleared
9 18 (5.625%) SC Cleared
9 18 (5.625%) MCP
10 12 (3.750%) CCNP
11 11 (3.438%) CTC Cleared
12 7 (2.188%) MCITP
12 7 (2.188%) Network+ Certification
13 5 (1.563%) CISSP
14 4 (1.250%) Postgraduate
14 4 (1.250%) MCSA
14 4 (1.250%) MBA
14 4 (1.250%) CCVP
15 3 (0.938%) MCTS
Quality Assurance & Compliance
1 6 (1.875%) Sarbanes-Oxley
1 6 (1.875%) QA
2 2 (0.625%) PCI DSS
3 1 (0.313%) COBIT
System Software
1 74 (23.13%) Active Directory
2 46 (14.38%) VMware Infrastructure
3 10 (3.125%) vSphere
4 6 (1.875%) Microsoft App-V
5 4 (1.250%) Oracle RMAN
5 4 (1.250%) Hyper-V
5 4 (1.250%) XenApp
6 3 (0.938%) XenServer
6 3 (0.938%) XenDesktop
6 3 (0.938%) NFS
6 3 (0.938%) Tivoli Workload Scheduler
6 3 (0.938%) VMware ESXi
7 2 (0.625%) Terminal Services
Systems Management
1 16 (5.000%) OpenView
2 14 (4.375%) Backup Exec
3 12 (3.750%) SCCM
4 4 (1.250%) Data Guard
5 3 (0.938%) SCOM
5 3 (0.938%) Oracle Statspack
5 3 (0.938%) EMC NetWorker
5 3 (0.938%) Opalis
5 3 (0.938%) ARCserve
5 3 (0.938%) AppManager
5 3 (0.938%) Tivoli
6 2 (0.625%) CiscoWorks
6 2 (0.625%) Norton AntiVirus
7 1 (0.313%) WSUS
7 1 (0.313%) Tivoli Storage Manager
7 1 (0.313%) Nagios
7 1 (0.313%) Oracle Enterprise Manager
7 1 (0.313%) SolarWinds Orion
7 1 (0.313%) Cisco CUCM
7 1 (0.313%) Symantec Enterprise Vault
Vendors
1 135 (42.19%) Microsoft
2 74 (23.13%) Cisco
3 72 (22.50%) VMware
4 46 (14.38%) Citrix
5 39 (12.19%) NetApp
6 29 (9.063%) Oracle
7 21 (6.563%) SolarWinds
8 18 (5.625%) Symantec
9 12 (3.750%) Dell
10 8 (2.500%) Remedy
11 7 (2.188%) Cognos
11 7 (2.188%) BT
11 7 (2.188%) IBM
12 6 (1.875%) SAP
12 6 (1.875%) EMC
13 5 (1.563%) Sun
13 5 (1.563%) HP
13 5 (1.563%) BMC
13 5 (1.563%) Riverbed
14 4 (1.250%) Polycom
1st Line Support Engineer
Weybridge, Surrey
Complete all work within ITIL framework *Continuously improve the efficiency and quality of tHe service * Where necessary, manage calls through to resolution ensuring the customer and call system...
Capita Resourcing - Jobs at Capita
Salary: £20000.00 - £22000.00 per annum
Posted: 23 April 2013
1st Line Support Engineer
Surrey, South East
Complete all work within ITIL framework*Continuously improve the efficiency and quality of tHe service* Where necessary, manage calls through to resolution ensuring the customer and call system...
Capita Resourcing
Salary: £20000.00 - £22000.00 per annum
Posted: 24 April 2013
Service Level Manager - Managed Application Services / ITIL
Surrey, South East
You will work under strict SLA and with application managers to esnure the operation and running of application services is within ITIL process, and delivery of services is...
KV Recruitment Limited
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 23 April 2013
Desktop Technical Specialist
Staines, South East
Proven experience of applying technical and ITIL best practice frameworks to the delivery and continual improvement of services... - Experience of working within an ITIL based service delivery model.
Centrica
Salary: Salary : Competitive base + bonus + benefits
Posted: 18 May 2013
Desktop Services Manager
Staines (TW18), United Kingdom, South East
A broad knowledge and competency in ITIL processes, end user computing technologies and project lifecycles is a requirement for the role - Much of the desktop service provision is...
Centrica
Salary: Salary: Competitive base + bonus + benefits
Posted: 18 May 2013
EU Service Level Management Lead - Perm - European Travel - SABMiller
Woking
Work out with Vendor Management and Operations Team to ensure that UC and OLAs are defined, documented and agreed - Define and agree the reporting mechanisms, intervals and report...
SABMiller
Posted: 18 May 2013
Wintel Analyst
Woking, Surrey, South East
The incumbent will also ensure that the services provided are delivered to the required SLA and in addition will effectively manage third party Wintel support to ensure a...
SABMiller
Salary: excellent basic plus bonus and benefits
Posted: 18 May 2013
ITIL - Service Level Manager - Managed Application Services
Surrey, South East
You will work under strict SLA and with application managers to esnure the operation and running of application services is within ITIL process, and delivery of services is...
KV Recruitment Limited
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 29 April 2013
Windows Systems Engineer
Richmond, Surrey
To provide 3rd line support for incidents and problem management... Key Responsibilities: *Administration and support of the infrastructure platform(s) oProven experience supporting platform infrastructure in medium scale...
Claremont Consulting Ltd
Salary: £40000 - £45000 per annum + excellent benefits
Posted: 13 May 2013
Infrastructure Support Team Leader / Infrastructure Manager, Surrey
Surrey
INFRASTRUCTURE SUPPORT TEAM LEADER / INFRASTRUCTURE MANAGER / TECHNICAL SUPPORT TEAM LEADER / IT SUPPORT TEAM LEADER / TECHNICAL SUPPORT MANAGER / IT SUPPORT MANAGER / SURREY /GUILDFORD / WOKING / FARNBOROUGH / ALDERSHOT / LEATHERHEAD / REDHILL / READING /...
Cloud Computing International
Salary: From £38,000 to £45,000 per annum plus bens
Posted: 13 May 2013
Senior Technical Support Engineer / Team Leader
Surrey, West Sussex, Reigate, Crawley, Epsom,...
PERSON SKILLS - proven track record of managing and supporting Microsoft solutions, including MS Server 2003/08R2, MS Exchange 2003-2010, Active Directory. - VMWare V-sphere experience... - any experience...
Actis Recruitment Ltd
Salary: £35,000 - £45,000 + generous bonus + bens
Posted: 29 April 2013
IS Vendor Manager (Smart Meter)
Staines, South East
An excellent comprehension of business direction and IT strategy along with demonstrable Vendor Management experience - Relationship: Experience of managing third parties or 3rd party outsource deals including SLA,...
Centrica
Salary: Salary : Base + Car allowance + Medical + Bonus + Benefits
Posted: 18 May 2013
Network Engineer - Cisco - Surrey
Surrey
Some of the required skills for the role are: a good experience of routing protocols and extensive experience of TCP/IP protocols, a good knowledge of Cisco products...
LA International
Salary: £35000 - £45000 per annum
Posted: 17 May 2013
Service Desk Support
Woking, Surrey
All service jobs that have been subbed to a 3rd party contractor / supplier, ensure communication between the company and 3rd party companies is frequent for SLA success and...
Tectre Limited
Salary: £17,000 to £18,000 per year
Posted: 9 May 2013
Supply/Vendor Manager - Surrey - £40,000 - £50,000
Reigate, Surrey
You will join a team responsible for the successful delivery of complex WAN/Voice projects. The successful candidate will work closely with the internal project managers and suppliers...
LA International
Salary: £40000 - £50000 per annum + excellent benefits
Posted: 17 May 2013
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Last Updated Friday 17 May 2013
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