The first table below looks at the prevalence of the term IVR in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the Surrey region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Interactive Voice Response (IVR)
Rank 217 221 210
Rank change year-on-year
+4 -11
Permanent jobs citing IVR 3 6 4
As % of all permanent IT jobs located in Surrey 0.057% 0.100% 0.075%
As % of the Miscellaneous category 0.186% 0.315% 0.230%
Number of salaries quoted 2 2 4
Average salary £47,750 £67,500 £60,000
Average salary % change year-on-year
-29.25% +12.50%
UK excluding London average salary £45,000 £40,000 £42,500
% change year-on-year
+12.50% -5.88%
All of the Miscellaneous Category
Surrey
Permanent IT job ads with a match in the
Miscellaneous category
1613 1904 1742
As % of all permanent IT jobs located in Surrey 30.58% 31.65% 32.49%
Number of salaries quoted 1355 1640 1500
Average salary £40,000 £42,500 £41,500
Average salary % change year-on-year
-5.88% +2.40%
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £60,000 £62,500 £65,000
UK excluding London average salary £39,000 £40,000 £37,500
% change year-on-year
-2.50% +6.66%
IVR
South East

IVR
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the Surrey region as a proportion of the total demand within the Miscellaneous category.

Surrey IVR Jobs Demand Trend

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Surrey region.

Surrey IVR Salary Trend

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR across the Surrey region over the 3 months to 24 May 2013.

Surrey IVR Salary Histogram

IVR
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the Surrey region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Guildford - 2 £40,500 -
IVR
South East

IVR
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Surrey region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 8 (72.73%) C
1 8 (72.73%) Linux
1 8 (72.73%) PCI DSS
2 5 (45.45%) Agile Software Development
2 5 (45.45%) Asterisk PBX
2 5 (45.45%) FreeSWITCH
2 5 (45.45%) Kamailio
3 3 (27.27%) IP Telephony
3 3 (27.27%) RTP
4 2 (18.18%) Windows
4 2 (18.18%) Smartcard
4 2 (18.18%) Blackberry
4 2 (18.18%) Blackberry Enterprise Server
4 2 (18.18%) GIS
4 2 (18.18%) Service Delivery
4 2 (18.18%) Firewall
4 2 (18.18%) SharePoint
4 2 (18.18%) Data Warehouse
4 2 (18.18%) SOA
4 2 (18.18%) SAN
4 2 (18.18%) Thin Client
4 2 (18.18%) CheckPoint
4 2 (18.18%) PL/SQL
4 2 (18.18%) SQL
4 2 (18.18%) .NET
4 2 (18.18%) Oracle
4 2 (18.18%) SQL Server
4 2 (18.18%) Business Objects
4 2 (18.18%) IIS
4 2 (18.18%) Web Services

IVR
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Surrey region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Development
1 5 (45.45%) FreeSWITCH
2 2 (18.18%) .NET
2 2 (18.18%) Web Services
2 2 (18.18%) XML
2 2 (18.18%) Application Packaging
Application Platforms
1 2 (18.18%) Blackberry Enterprise Server
1 2 (18.18%) SharePoint
1 2 (18.18%) IIS
1 2 (18.18%) Lync
2 1 (9.091%) CMS
Business Applications
1 2 (18.18%) Oracle Applications
Communications & Networking
1 5 (45.45%) Asterisk PBX
2 3 (27.27%) IP Telephony
2 3 (27.27%) RTP
3 2 (18.18%) Firewall
3 2 (18.18%) SAN
3 2 (18.18%) WAN
3 2 (18.18%) DHCP
3 2 (18.18%) TCP/IP
3 2 (18.18%) VPN
3 2 (18.18%) DNS
3 2 (18.18%) Cisco IPT
3 2 (18.18%) NAS
4 1 (9.091%) CTI
4 1 (9.091%) PSTN
4 1 (9.091%) VoIP
Database & Business Intelligence
1 2 (18.18%) GIS
1 2 (18.18%) Data Warehouse
1 2 (18.18%) SQL Server
1 2 (18.18%) Oracle 11g
General
1 2 (18.18%) Finance
2 1 (9.091%) Retail
2 1 (9.091%) Law
2 1 (9.091%) Back Office
Job Titles
1 8 (72.73%) Developer
2 3 (27.27%) Senior Developer
2 3 (27.27%) C Developer
2 3 (27.27%) Senior C Developer
3 2 (18.18%) Senior Technical Specialist
3 2 (18.18%) Technical Specialist
4 1 (9.091%) Telephony Engineer
Miscellaneous
1 2 (18.18%) Smartcard
1 2 (18.18%) Blackberry
1 2 (18.18%) Thin Client
1 2 (18.18%) PKI
1 2 (18.18%) Fat Client
1 2 (18.18%) Clustering
2 1 (9.091%) Management Information System
Operating Systems
1 8 (72.73%) Linux
2 2 (18.18%) Windows
2 2 (18.18%) SUSE
Processes & Methodologies
1 5 (45.45%) Agile Software Development
2 2 (18.18%) Service Delivery
2 2 (18.18%) SOA
2 2 (18.18%) Problem Management
2 2 (18.18%) Migration
2 2 (18.18%) Business Continuity
2 2 (18.18%) Digital Signal Processing
2 2 (18.18%) Signal Processing
2 2 (18.18%) Capacity Management
3 1 (9.091%) Network Design
3 1 (9.091%) Quality Management
3 1 (9.091%) WFM
3 1 (9.091%) ITIL
Programming Languages
1 8 (72.73%) C
2 2 (18.18%) PL/SQL
2 2 (18.18%) SQL
Qualifications
1 2 (18.18%) Degree
1 2 (18.18%) BC Cleared
1 2 (18.18%) Security Cleared
1 2 (18.18%) CITP
Quality Assurance & Compliance
1 8 (72.73%) PCI DSS
System Software
1 5 (45.45%) Kamailio
2 2 (18.18%) Active Directory
2 2 (18.18%) Oracle RAC
Systems Management
1 2 (18.18%) Data Guard
1 2 (18.18%) SCCM
1 2 (18.18%) SCOM
Vendors
1 2 (18.18%) CheckPoint
1 2 (18.18%) Oracle
1 2 (18.18%) Business Objects
1 2 (18.18%) Cisco
1 2 (18.18%) Microsoft
1 2 (18.18%) Sun
1 2 (18.18%) Citrix
2 1 (9.091%) Avaya
Surrey, South East
Contact Centre and Telephony Engineer - GLOBAL .COM!!! Surrey - £50-60K DOEA fantastic opportunity has arisen for a Contact Centre and Telephony Engineer to join one of the UK'...
NFP Group Ltd
Salary: £50000 - £60000 per annum + Excellent Benefits
Posted: 22 May 2013
Surrey
Experience of operational and technology within a contact centre environment Expert knowledge of Avaya IP telephony infrastructure with extensive experience of Communications Manager, Sessions manager, Experience Portal, Application...
FIRST POINT IT RESOURCING
Salary: £50000 - £60000 per annum + Excellent Benefits
Posted: 21 May 2013