Surrey IVR Jobs

This section looks at the demand for Interactive Voice Response (IVR) skills within the Surrey region with a comparison to our Miscellaneous category. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 20 August 2008 with a comparison to the same period last year.

Interactive Voice Response (IVR)
Location Aylesbury Basingstoke Berkshire Birmingham Borehamwood Bradford Buckingham Buckinghamshire Burnley Cambridge Cambridgeshire Cheshire City of London County Londonderry Coventry Crawley Docklands, London East Midlands East of England England Essex Gloucester Gloucestershire Hammersmith Hampshire Harrow Hayes Hemel Hempstead Herefordshire Hertford Hertfordshire High Wycombe Horsham Knutsford Lancashire Leeds Liverpool London Maidenhead Manchester Merseyside Middlesex Midlands Newbury North West North Yorkshire Northamptonshire Northern Ireland Prescot Reading Skipton Slough South East South West St Helens Staffordshire Stevenage Surrey UK Uxbridge Wales Warrington West Midlands West Sussex West Yorkshire Widnes Yorkshire	3 months to 20 Aug 2008	Same period last year
Rank	-	262
Rank change on same period last year	-
Matching permanent IT job ads	0	9
As % of all UK permanent IT job ads sampled	0.000 %	0.004 %
As % of the category below	0.000 %	0.487 %
Salaries quoted	0	9
Average minimum salary	-	£40,000
Average salary	-	£46,111
% change on same period last year	-
Average maximum salary	-	£52,222
UK excluding London average salary	£41,911	£47,013
% change on same period last year	-10.85 %
Miscellaneous Surrey
Matching permanent IT job ads	1583	1849
As % of all UK permanent IT job ads sampled	0.852 %	0.771 %
Salaries quoted	1303	1536
Average minimum salary	£34,301	£36,943
Average salary	£37,616	£40,412
% change on same period last year	-6.91 %
Average maximum salary	£40,931	£43,881
UK excluding London average salary	£37,888	£39,245
% change on same period last year	-3.45 %
IVR South East

IVR
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing IVR across the Surrey region as a proportion of the total demand within the Miscellaneous category.

IVR
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Surrey region.

IVR
Top 17 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the Surrey region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 3 (42.86 %) Quality Management 1 3 (42.86 %) PBX 1 3 (42.86 %) VoIP 1 3 (42.86 %) CTI 1 3 (42.86 %) WFM 1 3 (42.86 %) Workforce Management Optimization (WFO) 2 2 (28.57 %) Problem Management 2 2 (28.57 %) J2EE 2 2 (28.57 %) VXML 2 2 (28.57 %) Cisco 2 2 (28.57 %) IBM 2 2 (28.57 %) Genesys 2 2 (28.57 %) Telecoms 2 2 (28.57 %) Network Planning 2 2 (28.57 %) Speech Recognition

2 2 (28.57 %) WebSphere 2 2 (28.57 %) Degree

IVR
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the Surrey region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Development 1 2 (28.57 %) J2EE 1 2 (28.57 %) VXML 1 2 (28.57 %) WebSphere	Communications & Networking 1 3 (42.86 %) PBX 1 3 (42.86 %) VoIP 1 3 (42.86 %) CTI
General 1 2 (28.57 %) Telecoms	Job Titles 1 5 (71.43 %) Consultant 2 3 (42.86 %) Solutions Consultant 3 2 (28.57 %) Analyst 3 2 (28.57 %) Senior Consultant 3 2 (28.57 %) J2EE Consultant 3 2 (28.57 %) Senior J2EE Consultant 3 2 (28.57 %) Telecoms Analyst 4 1 (14.29 %) Voice Analyst
Miscellaneous 1 2 (28.57 %) Speech Recognition	Processes & Methodologies 1 3 (42.86 %) Quality Management 1 3 (42.86 %) WFM 1 3 (42.86 %) Workforce Management Optimization (WFO) 2 2 (28.57 %) Problem Management 2 2 (28.57 %) Network Planning
Qualifications 1 2 (28.57 %) Degree	Vendors 1 2 (28.57 %) Cisco 1 2 (28.57 %) IBM 1 2 (28.57 %) Genesys