The first table below looks at the prevalence of the term IVR in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the Surrey region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 210 209 224
Rank change year-on-year
-1 +15
Permanent jobs citing IVR 4 7 8
As % of all permanent IT jobs located in Surrey 0.079% 0.14% 0.14%
As % of the Miscellaneous category 0.25% 0.49% 0.46%
Number of salaries quoted 3 4 1
Average salary £26,250 £47,500 £65,000
Average salary % change year-on-year
-44.73% -26.92%
UK excluding London average salary £44,000 £40,000 £45,000
% change year-on-year
+10.00% -11.11%
Miscellaneous Category
Surrey
Permanent IT job ads with a match in the
Miscellaneous category
1584 1425 1754
As % of all permanent IT jobs located in Surrey 31.23% 28.00% 30.89%
Number of salaries quoted 1300 1139 1493
Average salary £43,250 £40,000 £42,500
Average salary % change year-on-year
+8.12% -5.88%
90% offered a salary of more than £27,500 £26,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%
IVR
South East

IVR
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the Surrey region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Surrey

IVR
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Surrey region.

IVR Salary Trend in Surrey

IVR
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the Surrey region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom - 2 £26,250 -
IVR
South East

IVR
Top 21 Related IT Skills in Surrey

For the 6 months to 23 July 2014, IT jobs across the Surrey region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 4 (80.00%) SharePoint
1 4 (80.00%) MS Exchange
1 4 (80.00%) Cisco
1 4 (80.00%) Active Directory
1 4 (80.00%) Citrix
1 4 (80.00%) ITIL
1 4 (80.00%) Service Management
1 4 (80.00%) ITSM
1 4 (80.00%) Exchange Server 2007
1 4 (80.00%) SCCM
1 4 (80.00%) SharePoint 2010
1 4 (80.00%) Cisco UCCX
2 2 (40.00%) Windows
2 2 (40.00%) CAD
2 2 (40.00%) Finance
2 2 (40.00%) Legal
2 2 (40.00%) Statistics
2 2 (40.00%) Problem Management
3 1 (20.00%) Mitel
3 1 (20.00%) Migration
3 1 (20.00%) Project Management

IVR
Top Related IT Skills in Surrey by Category

For the 6 months to 23 July 2014, IT jobs across the Surrey region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) SharePoint
1 4 (80.00%) MS Exchange
1 4 (80.00%) Exchange Server 2007
1 4 (80.00%) SharePoint 2010
General
1 2 (40.00%) Finance
1 2 (40.00%) Legal
Job Titles
1 3 (60.00%) Analyst
1 3 (60.00%) Service Analyst
1 3 (60.00%) Service Manager
1 3 (60.00%) Service Desk Analyst
1 3 (60.00%) Service Desk Manager
2 2 (40.00%) Service Support Manager
2 2 (40.00%) 1st Line Support Manager
2 2 (40.00%) Help Desk Manager
2 2 (40.00%) Support Manager
2 2 (40.00%) Help Desk Support
2 2 (40.00%) 1st Line Support
3 1 (20.00%) Team Leader
3 1 (20.00%) Service Desk Team Leader
3 1 (20.00%) Mitel Engineer
3 1 (20.00%) Service Desk Supervisor
Miscellaneous
1 2 (40.00%) Statistics
Operating Systems
1 2 (40.00%) Windows
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) Service Management
1 4 (80.00%) ITSM
2 2 (40.00%) CAD
2 2 (40.00%) Problem Management
3 1 (20.00%) Project Management
3 1 (20.00%) Migration
System Software
1 4 (80.00%) Active Directory
Systems Management
1 4 (80.00%) SCCM
1 4 (80.00%) Cisco UCCX
Vendors
1 4 (80.00%) Cisco
1 4 (80.00%) Citrix
2 1 (20.00%) Mitel