The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 60 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 5 0 0
As % of all permanent IT jobs located in Swindon 0.85% - -
As % of the Job Titles category 0.89% - -
Number of salaries quoted 4 0 0
Average salary £24,250 - -
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swindon
Permanent IT job ads with a match in the
Job Titles category
560 528 530
As % of all permanent IT jobs located in Swindon 95.73% 97.60% 93.31%
Number of salaries quoted 432 441 474
Average salary £42,500 £40,000 £36,000
Average salary % change year-on-year
+6.25% +11.11%
90% offered a salary of more than £30,000 £29,500 £25,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Swindon

Service Desk Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Swindon region.

Service Desk Analyst Salary Trend in Swindon

Service Desk Analyst
Top 30 Related IT Skills in Swindon

For the 6 months to 24 December 2014, IT jobs across the Swindon region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 12 (85.71%) Windows
2 10 (71.43%) SQL Server
3 7 (50.00%) ITIL
3 7 (50.00%) SLA
4 6 (42.86%) .NET
4 6 (42.86%) Active Directory
4 6 (42.86%) Windows Server 2003
4 6 (42.86%) Finance
4 6 (42.86%) SQL Server 2005
4 6 (42.86%) SQL Server 2008
4 6 (42.86%) Windows 7
5 5 (35.71%) Microsoft
5 5 (35.71%) Incident Management
5 5 (35.71%) Windows Server 2008
6 4 (28.57%) MS Office
6 4 (28.57%) MS Excel
6 4 (28.57%) Windows XP
6 4 (28.57%) MS Visio
6 4 (28.57%) LAN
6 4 (28.57%) WAN
6 4 (28.57%) Service Management
6 4 (28.57%) ITSM
6 4 (28.57%) MS PowerPoint
6 4 (28.57%) Windows 8
6 4 (28.57%) Windows Server 2012
6 4 (28.57%) Analytical Skills
7 2 (14.29%) Remedy
7 2 (14.29%) Degree
8 1 (7.14%) MCP
8 1 (7.14%) MS Exchange

Service Desk Analyst
Top Related IT Skills in Swindon by Category

For the 6 months to 24 December 2014, IT jobs across the Swindon region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) MS Exchange
Applications
1 4 (28.57%) MS Office
1 4 (28.57%) MS Excel
1 4 (28.57%) MS Visio
1 4 (28.57%) MS PowerPoint
Communications & Networking
1 4 (28.57%) LAN
1 4 (28.57%) WAN
Database & Business Intelligence
1 10 (71.43%) SQL Server
2 6 (42.86%) SQL Server 2005
2 6 (42.86%) SQL Server 2008
General
1 6 (42.86%) Finance
Libraries, Frameworks & Software Standards
1 6 (42.86%) .NET
Miscellaneous
1 4 (28.57%) Analytical Skills
Operating Systems
1 12 (85.71%) Windows
2 6 (42.86%) Windows Server 2003
2 6 (42.86%) Windows 7
3 5 (35.71%) Windows Server 2008
4 4 (28.57%) Windows XP
4 4 (28.57%) Windows 8
4 4 (28.57%) Windows Server 2012
Processes & Methodologies
1 7 (50.00%) ITIL
2 5 (35.71%) Incident Management
3 4 (28.57%) Service Management
3 4 (28.57%) ITSM
4 1 (7.14%) Change Management
4 1 (7.14%) Time Management
Qualifications
1 2 (14.29%) Degree
2 1 (7.14%) MCP
2 1 (7.14%) Microsoft Certification
2 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 7 (50.00%) SLA
System Software
1 6 (42.86%) Active Directory
2 1 (7.14%) VMware Infrastructure
2 1 (7.14%) Hyper-V
Systems Management
1 1 (7.14%) SCOM
Vendors
1 5 (35.71%) Microsoft
2 2 (14.29%) Remedy
3 1 (7.14%) VMware
3 1 (7.14%) SolarWinds
3 1 (7.14%) Citrix