The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 55 60 52
Rank change year-on-year
+5 -8
Permanent jobs requiring a Service Desk Analyst 4 4 3
As % of all permanent IT jobs located in Swindon 0.74% 0.80% 0.60%
As % of the Job Titles category 0.78% 0.85% 0.63%
Number of salaries quoted 4 4 1
Average salary £26,500 £24,500 £21,500
Average salary % change year-on-year
+8.16% +13.95%
UK excluding London average salary £21,750 £21,000 £21,000
% change year-on-year
+3.57% -
Service Desk Analyst
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swindon
Permanent IT job ads with a match in the
Job Titles category
515 471 475
As % of all permanent IT jobs located in Swindon 95.02% 94.39% 95.57%
Number of salaries quoted 428 410 432
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £29,000 £25,000 £25,000
10% offered a salary of more than £55,000 £53,900 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Swindon

Service Desk Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Swindon region.

Service Desk Analyst Salary Trend in Swindon

Service Desk Analyst
Top 30 Related IT Skills in Swindon

For the 6 months to 28 April 2015, IT jobs across the Swindon region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 8 (100.00%) ITIL
1 8 (100.00%) Active Directory
1 8 (100.00%) Incident Management
2 5 (62.50%) Analytical Skills
2 5 (62.50%) Degree
2 5 (62.50%) MS Office
2 5 (62.50%) Microsoft
2 5 (62.50%) ITSM
2 5 (62.50%) Windows
3 3 (37.50%) LDAP
3 3 (37.50%) Client/Server
3 3 (37.50%) MCP
3 3 (37.50%) IIS
3 3 (37.50%) Microsoft Certification
3 3 (37.50%) ITIL Certification
3 3 (37.50%) MOM
3 3 (37.50%) Systems Management Server (SMS)
3 3 (37.50%) MS Exchange
3 3 (37.50%) HTTP
3 3 (37.50%) TCP/IP
3 3 (37.50%) VPN
3 3 (37.50%) VMware
3 3 (37.50%) Wireshark
3 3 (37.50%) German Language
3 3 (37.50%) Time Management
3 3 (37.50%) VMware Infrastructure
3 3 (37.50%) Relational Database
4 2 (25.00%) Service Management
4 2 (25.00%) MS PowerPoint
4 2 (25.00%) Windows Server 2008

Service Desk Analyst
Top Related IT Skills in Swindon by Category

For the 6 months to 28 April 2015, IT jobs across the Swindon region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) IIS
1 3 (37.50%) MS Exchange
Applications
1 5 (62.50%) MS Office
2 2 (25.00%) MS Excel
2 2 (25.00%) MS Visio
2 2 (25.00%) MS PowerPoint
Communications & Networking
1 3 (37.50%) HTTP
1 3 (37.50%) TCP/IP
1 3 (37.50%) VPN
1 3 (37.50%) Wireshark
1 3 (37.50%) LDAP
2 2 (25.00%) LAN
2 2 (25.00%) WAN
Database & Business Intelligence
1 3 (37.50%) Relational Database
2 2 (25.00%) SQL Server
General
1 3 (37.50%) German Language
Miscellaneous
1 5 (62.50%) Analytical Skills
2 3 (37.50%) Client/Server
Operating Systems
1 5 (62.50%) Windows
2 2 (25.00%) Windows XP
2 2 (25.00%) Windows Server 2008
2 2 (25.00%) Windows 8
2 2 (25.00%) Windows Server 2012
Processes & Methodologies
1 8 (100.00%) ITIL
1 8 (100.00%) Incident Management
2 5 (62.50%) ITSM
3 3 (37.50%) Time Management
4 2 (25.00%) Service Management
Qualifications
1 5 (62.50%) Degree
2 3 (37.50%) MCP
2 3 (37.50%) Microsoft Certification
2 3 (37.50%) ITIL Certification
System Software
1 8 (100.00%) Active Directory
2 3 (37.50%) VMware Infrastructure
Systems Management
1 3 (37.50%) MOM
1 3 (37.50%) Systems Management Server (SMS)
Vendors
1 5 (62.50%) Microsoft
2 3 (37.50%) VMware