The statistics below represent IT jobs advertised across the Wiltshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 79 73 76
Rank change year-on-year
-6 +3
Permanent jobs requiring a Service Desk Analyst 13 22 22
As % of all permanent IT jobs located in Wiltshire 1.26% 2.00% 2.11%
As % of the Job Titles category 1.33% 2.08% 2.22%
Number of salaries quoted 11 16 22
Median salary £22,500 £22,500 £20,000
Median salary % change year-on-year
- +12.50%
UK excluding London median salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
975 1059 992
As % of all permanent IT jobs located in Wiltshire 94.66% 96.19% 95.29%
Number of salaries quoted 867 842 869
Median salary £40,000 £38,500 £39,000
Median salary % change year-on-year
+3.89% -1.28%
90% offered a salary of more than £24,500 £26,500 £25,000
10% offered a salary of more than £56,500 £62,500 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Wiltshire

Service Desk Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wiltshire region.

Service Desk Analyst Salary Trend in Wiltshire

Service Desk Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Wiltshire region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham 0 10 £22,500 +12.50% 2
Salisbury +4 2 - -
Corsham - 1 £25,000 -
Service Desk Analyst
South West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 2 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring Service Desk Analyst in the job title.

1 22 (66.67%) Windows
2 21 (63.64%) Microsoft
3 19 (57.58%) Active Directory
4 13 (39.39%) Exchange Server 2010
4 13 (39.39%) MS Office
4 13 (39.39%) MS Exchange
5 12 (36.36%) ITIL
6 11 (33.33%) MS Excel
7 9 (27.27%) MS PowerPoint
7 9 (27.27%) Continuous Improvement
7 9 (27.27%) Windows 7
8 8 (24.24%) Business Transformation
9 7 (21.21%) TCP/IP
9 7 (21.21%) Cisco
9 7 (21.21%) Windows Server 2008
9 7 (21.21%) Windows Server
10 6 (18.18%) Windows Server 2012
10 6 (18.18%) XenApp
10 6 (18.18%) SC Cleared
10 6 (18.18%) Security Cleared
10 6 (18.18%) Incident Management
10 6 (18.18%) Problem Management
10 6 (18.18%) Exchange Server 2007
10 6 (18.18%) Firewall
10 6 (18.18%) Wi-Fi
10 6 (18.18%) VMware
10 6 (18.18%) Finance
10 6 (18.18%) Citrix
10 6 (18.18%) Juniper
10 6 (18.18%) Windows Server 2003

Service Desk Analyst Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (39.39%) Exchange Server 2010
1 13 (39.39%) MS Exchange
2 6 (18.18%) Exchange Server 2007
3 1 (3.03%) Exchange Server 2013
3 1 (3.03%) IIS
Applications
1 13 (39.39%) MS Office
2 11 (33.33%) MS Excel
3 9 (27.27%) MS PowerPoint
Cloud Services
1 4 (12.12%) SaaS
Communications & Networking
1 7 (21.21%) TCP/IP
2 6 (18.18%) Firewall
2 6 (18.18%) LAN
2 6 (18.18%) WAN
2 6 (18.18%) Wi-Fi
3 1 (3.03%) HTTP
3 1 (3.03%) LDAP
3 1 (3.03%) VoIP
Database & Business Intelligence
1 1 (3.03%) Relational Database
General
1 6 (18.18%) Finance
2 3 (9.09%) German Language
2 3 (9.09%) Manufacturing
2 3 (9.09%) Telecoms
3 1 (3.03%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.03%) XML
Miscellaneous
1 1 (3.03%) Analytical Skills
1 1 (3.03%) Client/Server
1 1 (3.03%) Computer Science
1 1 (3.03%) Data Centre
1 1 (3.03%) Driving Licence
1 1 (3.03%) Video Conferencing
Operating Systems
1 22 (66.67%) Windows
2 9 (27.27%) Windows 7
3 7 (21.21%) Windows Server
3 7 (21.21%) Windows Server 2008
4 6 (18.18%) Windows Server 2003
4 6 (18.18%) Windows Server 2012
5 4 (12.12%) Windows 8
Processes & Methodologies
1 12 (36.36%) ITIL
2 9 (27.27%) Continuous Improvement
3 8 (24.24%) Business Transformation
4 6 (18.18%) Incident Management
4 6 (18.18%) Problem Management
5 3 (9.09%) Coaching
5 3 (9.09%) ERP
5 3 (9.09%) Service Delivery
6 2 (6.06%) ITIL V3
6 2 (6.06%) Service Management
7 1 (3.03%) CRM
7 1 (3.03%) Data Centre Operations
7 1 (3.03%) Performance Monitoring
Programming Languages
1 1 (3.03%) C#
1 1 (3.03%) Java
1 1 (3.03%) JavaScript
1 1 (3.03%) SQL
Qualifications
1 6 (18.18%) SC Cleared
1 6 (18.18%) Security Cleared
2 5 (15.15%) ITIL Certification
3 2 (6.06%) Microsoft Certification
4 1 (3.03%) Degree
Quality Assurance & Compliance
1 4 (12.12%) SLA
System Software
1 19 (57.58%) Active Directory
2 6 (18.18%) XenApp
Systems Management
1 1 (3.03%) MOM
1 1 (3.03%) SCCM
1 1 (3.03%) Systems Management Server (SMS)
Vendors
1 21 (63.64%) Microsoft
2 7 (21.21%) Cisco
3 6 (18.18%) Citrix
3 6 (18.18%) Juniper
3 6 (18.18%) VMware
4 1 (3.03%) Apple
4 1 (3.03%) AppSense
4 1 (3.03%) Remedy
4 1 (3.03%) Symantec
Chippenham
Recruitment Genius Ltd
Salary: £14500 - £17250 per annum
Posted: 5 days ago
Chippenham, Wiltshire
Sopra Steria Recruitment
Salary: From £20,000 to £28,000 per annum
Posted: 6 days ago