The statistics below represent IT jobs advertised across the Wiltshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 77 83 81
Rank change year-on-year
+6 -2
Permanent jobs requiring a Service Desk Analyst 9 13 13
As % of all permanent IT jobs located in Wiltshire 0.97% 1.28% 1.33%
As % of the Job Titles category 1.00% 1.33% 1.40%
Number of salaries quoted 9 7 13
Median salary £25,000 £22,500 £19,500
Median salary % change year-on-year
+11.11% +15.38%
90% offered a salary of more than £21,800 £20,500 £19,000
10% offered a salary of more than £28,000 £25,000 £25,800
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
900 974 928
As % of all permanent IT jobs located in Wiltshire 96.67% 95.68% 95.08%
Number of salaries quoted 793 783 819
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £57,500 £62,925 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Wiltshire

Service Desk Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wiltshire region.

Service Desk Analyst Salary Trend in Wiltshire

Service Desk Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Wiltshire region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -2 7 £28,000 +30.23%
Swindon -1 1 £19,000 -28.30% 1
Corsham - 1 £25,000 -
Service Desk Analyst
South West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 27 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring Service Desk Analyst in the job title.

1 21 (67.74%) Microsoft
2 20 (64.52%) Windows
3 18 (58.06%) Active Directory
4 14 (45.16%) MS Exchange
5 13 (41.94%) Exchange Server 2010
6 12 (38.71%) ITIL
7 11 (35.48%) MS Office
8 10 (32.26%) MS Excel
9 9 (29.03%) Continuous Improvement
10 8 (25.81%) MS PowerPoint
10 8 (25.81%) Windows 7
11 7 (22.58%) Windows Server 2008
11 7 (22.58%) Incident Management
11 7 (22.58%) Business Transformation
11 7 (22.58%) Windows Server
11 7 (22.58%) Cisco
12 6 (19.35%) Firewall
12 6 (19.35%) Wi-Fi
12 6 (19.35%) Finance
12 6 (19.35%) VMware
12 6 (19.35%) Windows Server 2003
12 6 (19.35%) LAN
12 6 (19.35%) Citrix
12 6 (19.35%) WAN
12 6 (19.35%) TCP/IP
12 6 (19.35%) ITIL Certification
12 6 (19.35%) Juniper
12 6 (19.35%) Windows Server 2012
12 6 (19.35%) Problem Management
12 6 (19.35%) Exchange Server 2007

Service Desk Analyst Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (45.16%) MS Exchange
2 13 (41.94%) Exchange Server 2010
3 6 (19.35%) Exchange Server 2007
4 1 (3.23%) Exchange Server 2013
Applications
1 11 (35.48%) MS Office
2 10 (32.26%) MS Excel
3 8 (25.81%) MS PowerPoint
Cloud Services
1 2 (6.45%) SaaS
Communications & Networking
1 6 (19.35%) Firewall
1 6 (19.35%) LAN
1 6 (19.35%) TCP/IP
1 6 (19.35%) WAN
1 6 (19.35%) Wi-Fi
2 1 (3.23%) VoIP
General
1 6 (19.35%) Finance
2 2 (6.45%) German Language
2 2 (6.45%) Manufacturing
2 2 (6.45%) Telecoms
3 1 (3.23%) Retail
Miscellaneous
1 1 (3.23%) Data Centre
1 1 (3.23%) Driving Licence
1 1 (3.23%) Video Conferencing
Operating Systems
1 20 (64.52%) Windows
2 8 (25.81%) Windows 7
3 7 (22.58%) Windows Server
3 7 (22.58%) Windows Server 2008
4 6 (19.35%) Windows Server 2003
4 6 (19.35%) Windows Server 2012
5 4 (12.90%) Windows 8
Processes & Methodologies
1 12 (38.71%) ITIL
2 9 (29.03%) Continuous Improvement
3 7 (22.58%) Business Transformation
3 7 (22.58%) Incident Management
4 6 (19.35%) Problem Management
5 3 (9.68%) Coaching
5 3 (9.68%) Service Delivery
6 2 (6.45%) ERP
6 2 (6.45%) ITIL V3
7 1 (3.23%) CRM
7 1 (3.23%) Data Centre Operations
7 1 (3.23%) Performance Monitoring
7 1 (3.23%) Service Management
7 1 (3.23%) Time Management
Qualifications
1 6 (19.35%) ITIL Certification
1 6 (19.35%) SC Cleared
1 6 (19.35%) Security Cleared
2 3 (9.68%) Microsoft Certification
3 1 (3.23%) MCP
Quality Assurance & Compliance
1 3 (9.68%) SLA
System Software
1 18 (58.06%) Active Directory
2 6 (19.35%) XenApp
Vendors
1 21 (67.74%) Microsoft
2 7 (22.58%) Cisco
3 6 (19.35%) Citrix
3 6 (19.35%) Juniper
3 6 (19.35%) VMware
4 1 (3.23%) Apple
4 1 (3.23%) AppSense
4 1 (3.23%) Remedy
4 1 (3.23%) Symantec
Swindon, Wiltshire
Experis Ltd
Salary: £16000 - £22000 per annum + fantastic pension and holiday package
Posted: 14 hours ago
Malmesbury, Wiltshire
Dyson
Posted: 23 days ago