The statistics below represent IT jobs advertised across the Wiltshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
South West / Wiltshire
Rank 66 77 76
Rank change year-on-year
+11 -1
Permanent jobs requiring a Service Desk Analyst 13 22 21
As % of all permanent IT jobs located in Wiltshire 1.64% 1.99% 1.91%
As % of the Job Titles category 1.69% 2.10% 1.96%
Number of salaries quoted 13 19 19
Median salary £25,000 £23,000 £24,000
Median salary % change year-on-year
+8.69% -4.16%
UK excluding London median salary £22,500 £21,913 £21,750
% change year-on-year
+2.68% +0.74%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
768 1048 1072
As % of all permanent IT jobs located in Wiltshire 97.09% 94.67% 97.37%
Number of salaries quoted 666 961 909
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £25,000 £25,000 £27,350
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Wiltshire

Service Desk Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wiltshire region.

Service Desk Analyst Salary Trend in Wiltshire

Service Desk Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Wiltshire region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury -5 10 £25,000 -12.66%
Swindon +18 1 £19,000 -17.39% 1
Chippenham +5 1 £25,000 +11.11% 1
Service Desk Analyst
South West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 25 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring Service Desk Analyst in the job title.

1 29 (90.63%) Microsoft
2 28 (87.50%) MS Office
2 28 (87.50%) ITIL
3 16 (50.00%) Service Delivery
4 15 (46.88%) Windows
4 15 (46.88%) Active Directory
5 14 (43.75%) SharePoint
5 14 (43.75%) Data Protection
6 13 (40.63%) Service Management
6 13 (40.63%) ITIL Certification
7 12 (37.50%) MS Exchange
7 12 (37.50%) TCP/IP
7 12 (37.50%) Wi-Fi
8 11 (34.38%) Finance
8 11 (34.38%) ITIL Foundation Certificate
8 11 (34.38%) Citrix
9 10 (31.25%) LAN
9 10 (31.25%) WAN
9 10 (31.25%) Trend Analysis
10 5 (15.63%) Coaching
10 5 (15.63%) Remote Desktop
10 5 (15.63%) Symantec
11 4 (12.50%) MS Excel
11 4 (12.50%) Windows 7
12 2 (6.25%) UAG
12 2 (6.25%) Exchange Server 2010
12 2 (6.25%) F5
12 2 (6.25%) Windows 8
12 2 (6.25%) Windows Server 2012
12 2 (6.25%) Cisco Wireless

Service Desk Analyst Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (43.75%) SharePoint
2 12 (37.50%) MS Exchange
3 2 (6.25%) Exchange Server 2010
Applications
1 28 (87.50%) MS Office
2 4 (12.50%) MS Excel
Communications & Networking
1 12 (37.50%) TCP/IP
1 12 (37.50%) Wi-Fi
2 10 (31.25%) LAN
2 10 (31.25%) WAN
3 5 (15.63%) Remote Desktop
4 2 (6.25%) Cisco Wireless
4 2 (6.25%) DHCP
4 2 (6.25%) DNS
4 2 (6.25%) DSL
4 2 (6.25%) Ethernet
4 2 (6.25%) Firewall
4 2 (6.25%) VPN
4 2 (6.25%) Wireless
General
1 11 (34.38%) Finance
2 1 (3.13%) Retail
Miscellaneous
1 2 (6.25%) iPhone
Operating Systems
1 15 (46.88%) Windows
2 4 (12.50%) Windows 7
3 2 (6.25%) Mac OS X
3 2 (6.25%) Windows 8
3 2 (6.25%) Windows Server 2003
3 2 (6.25%) Windows Server 2008
3 2 (6.25%) Windows Server 2012
Processes & Methodologies
1 28 (87.50%) ITIL
2 16 (50.00%) Service Delivery
3 14 (43.75%) Data Protection
4 13 (40.63%) Service Management
5 10 (31.25%) Trend Analysis
6 5 (15.63%) Coaching
7 1 (3.13%) Data Analysis
7 1 (3.13%) ITIL V3
7 1 (3.13%) User Acceptance Testing
Qualifications
1 13 (40.63%) ITIL Certification
2 11 (34.38%) ITIL Foundation Certificate
3 2 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 2 (6.25%) SLA
System Software
1 15 (46.88%) Active Directory
2 2 (6.25%) UAG
3 1 (3.13%) XenApp
Systems Management
1 1 (3.13%) Nagios
Vendors
1 29 (90.63%) Microsoft
2 11 (34.38%) Citrix
3 5 (15.63%) Symantec
4 2 (6.25%) Apple
4 2 (6.25%) Avaya
4 2 (6.25%) Cisco
4 2 (6.25%) Dell
4 2 (6.25%) F5
4 2 (6.25%) Xerox
5 1 (3.13%) Altiris
Swindon, Wiltshire
Experis Ltd
Salary: £20000.00 - £22000.00 per annum + excellent benefits
Posted: 5 days ago
Chippenham
Progressive Recruitment
Salary: competitive
Posted: 12 days ago