2nd Line Support Engineer Jobs in the Thames Valley

Second Line Support Engineer
South East > Thames Valley

The median Second Line Support Engineer salary in the Thames Valley is £32,000 per year according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 220 189 255
Rank change year-on-year -31 +66 -31
Permanent jobs requiring a 2nd Line Support Engineer 33 71 19
As % of all permanent jobs advertised in the Thames Valley 0.49% 1.16% 0.27%
As % of the Job Titles category 0.52% 1.29% 0.28%
Number of salaries quoted 33 67 17
10th Percentile £26,500 £24,500 £26,150
25th Percentile £27,500 £27,250 £26,250
Median annual salary (50th Percentile) £32,000 £30,200 £27,500
Median % change year-on-year +5.96% +9.82% -9.84%
75th Percentile £33,750 £32,500 £29,000
90th Percentile £36,200 £33,750 £30,900
South East median annual salary £30,000 £30,500 £27,500
% change year-on-year -1.64% +10.91% -10.57%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,383 5,512 6,696
% of permanent jobs with a recognized job title 94.62% 89.87% 96.21%
Number of salaries quoted 4,551 3,216 4,200
10th Percentile £29,000 £28,977 £28,750
25th Percentile £36,250 £37,463 £40,000
Median annual salary (50th Percentile) £50,000 £54,000 £55,000
Median % change year-on-year -7.41% -1.82% +4.76%
75th Percentile £65,000 £71,750 £70,000
90th Percentile £78,750 £86,250 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

2nd Line Support Engineer
Job Vacancy Trend in the Thames Valley

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for 2nd Line Support Engineer in the Thames Valley

2nd Line Support Engineer
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in the Thames Valley.

Salary trend for 2nd Line Support Engineer in the Thames Valley

2nd Line Support Engineer
Salary Histogram in the Thames Valley

Salary distribution for jobs citing 2nd Line Support Engineer in the Thames Valley over the 6 months to 30 April 2024.

Salary histogram for 2nd Line Support Engineer in the Thames Valley

2nd Line Support Engineer
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Thames Valley region over the 6 months to 30 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +13 14 £30,000 +7.14%
Buckinghamshire -35 10 £33,750 +12.50% 1
Oxfordshire +3 9 £32,000 +1.59% 3
2nd Line Support Engineer
South East

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 30 April 2024, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring 2nd Line Support Engineer in the job title.

1 30 (90.91%) Windows
1 30 (90.91%) Active Directory
2 20 (60.61%) Microsoft 365
3 17 (51.52%) Windows Server
3 17 (51.52%) Microsoft
4 16 (48.48%) VMware Infrastructure
4 16 (48.48%) VMware
5 11 (33.33%) Azure
5 11 (33.33%) Social Skills
6 10 (30.30%) vCenter Server
6 10 (30.30%) VMware ESXi
6 10 (30.30%) Incident Management
6 10 (30.30%) SC Cleared
6 10 (30.30%) Security Cleared
6 10 (30.30%) Problem Management
6 10 (30.30%) Linux
6 10 (30.30%) SharePoint
6 10 (30.30%) Microsoft Exchange
6 10 (30.30%) Change Management
7 9 (27.27%) Windows 10
8 8 (24.24%) OneDrive
8 8 (24.24%) Problem-Solving
8 8 (24.24%) Firewall
9 7 (21.21%) Citrix
9 7 (21.21%) Customer Service
10 6 (18.18%) Microsoft Excel
10 6 (18.18%) Service Delivery
10 6 (18.18%) Android
10 6 (18.18%) Hyper-V
11 5 (15.15%) Apple iOS

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (30.30%) Microsoft Exchange
1 10 (30.30%) SharePoint
Applications
1 6 (18.18%) Microsoft Excel
Cloud Services
1 20 (60.61%) Microsoft 365
2 11 (33.33%) Azure
3 8 (24.24%) OneDrive
4 5 (15.15%) Entra ID
Communications & Networking
1 8 (24.24%) Firewall
2 3 (9.09%) Wi-Fi
3 1 (3.03%) SSL
3 1 (3.03%) VLAN
Database & Business Intelligence
1 5 (15.15%) Amazon RDS
General
1 11 (33.33%) Social Skills
2 5 (15.15%) Legal
2 5 (15.15%) Manufacturing
3 3 (9.09%) Organisational Skills
4 2 (6.06%) Documentation Skills
5 1 (3.03%) Finance
5 1 (3.03%) Law
Miscellaneous
1 5 (15.15%) Smartphone
2 3 (9.09%) Self-Motivation
3 1 (3.03%) Tandem
Operating Systems
1 30 (90.91%) Windows
2 17 (51.52%) Windows Server
3 10 (30.30%) Linux
4 9 (27.27%) Windows 10
5 6 (18.18%) Android
6 5 (15.15%) Apple iOS
7 1 (3.03%) Windows Mobile
7 1 (3.03%) Windows Server 2016
7 1 (3.03%) Windows Server 2019
Processes & Methodologies
1 10 (30.30%) Change Management
1 10 (30.30%) Incident Management
1 10 (30.30%) Problem Management
2 8 (24.24%) Problem-Solving
3 7 (21.21%) Customer Service
4 6 (18.18%) Service Delivery
5 5 (15.15%) ITSM
5 5 (15.15%) Logistics
6 3 (9.09%) Multi-Factor Authentication
7 2 (6.06%) Cybersecurity
8 1 (3.03%) Data Integration
8 1 (3.03%) IT Strategy
8 1 (3.03%) Mentoring
8 1 (3.03%) Server Management
8 1 (3.03%) Software Deployment
8 1 (3.03%) Software Testing
8 1 (3.03%) Wealth Management
Programming Languages
1 2 (6.06%) PowerShell
2 1 (3.03%) SQL
Qualifications
1 10 (30.30%) SC Cleared
1 10 (30.30%) Security Cleared
Quality Assurance & Compliance
1 2 (6.06%) SLA
System Software
1 30 (90.91%) Active Directory
2 16 (48.48%) VMware Infrastructure
3 10 (30.30%) VMware ESXi
4 6 (18.18%) Hyper-V
5 1 (3.03%) Virtual Desktop
Systems Management
1 10 (30.30%) vCenter Server
2 4 (12.12%) Microsoft Intune
Vendors
1 17 (51.52%) Microsoft
2 16 (48.48%) VMware
3 7 (21.21%) Citrix
4 1 (3.03%) Apple