The first table below looks at the demand for the Customer Service Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Service Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Service Engineer
Rank 898 881 922
Rank change year-on-year
-17 +41
Permanent jobs requiring a Customer Service Engineer 19 2 1
As % of all permanent IT jobs located in the UK 0.016% 0.002% 0.001%
As % of the Job Titles category 0.017% 0.002% 0.001%
Number of salaries quoted 19 2 1
Average salary £17,500 £32,500 £35,000
Average salary % change year-on-year
-46.15% -7.14%
UK excluding London average salary £17,500 £32,500 -
% change year-on-year
-46.15% -
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114665 105124 119149
As % of all permanent IT jobs located in the UK 94.51% 94.68% 94.80%
Number of salaries quoted 92969 87480 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%

Customer Service Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Service Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Service Engineer Jobs Demand Trend in the UK

Customer Service Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Service Engineer within the UK.

Customer Service Engineer Salary Trend in the UK

Customer Service Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Service Engineer within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -29 19 £17,500 -46.15%
East Midlands - 6 £17,500 -
South East -10 5 £17,500 -48.14%
West Yorkshire - 5 £23,500 -
Yorkshire - 5 £23,500 -
Cleckheaton - 5 £23,500 -
Leicester - 4 £17,500 -
Kent - 4 £17,500 -
Leicestershire - 4 £17,500 -
London - 3 £16,500 -
Gravesend - 3 £17,500 -
Hounslow - 2 £16,750 -
Kettering - 2 £16,000 -
Northamptonshire - 2 £16,000 -
Reading - 1 £27,000 -
Berkshire - 1 £27,000 -

Customer Service Engineer
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK that cited Customer Service Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Engineer in their job title.

1 21 (77.78%) Windows
2 9 (33.33%) Active Directory
2 9 (33.33%) MS Exchange
3 8 (29.63%) ITIL
3 8 (29.63%) Citrix
3 8 (29.63%) Asset Management
3 8 (29.63%) Office 365
4 7 (25.93%) Microsoft
5 6 (22.22%) Windows 7
6 5 (18.52%) Android
6 5 (18.52%) MCSE
6 5 (18.52%) LAN
6 5 (18.52%) WAN
6 5 (18.52%) DHCP
6 5 (18.52%) TCP/IP
6 5 (18.52%) DNS
6 5 (18.52%) C
6 5 (18.52%) SQL Server
6 5 (18.52%) Firewall
6 5 (18.52%) Wireless
6 5 (18.52%) Degree
6 5 (18.52%) Network Security
6 5 (18.52%) Microsoft Certification
7 4 (14.81%) Exchange Server 2007
7 4 (14.81%) Windows XP
7 4 (14.81%) Windows Server 2008
7 4 (14.81%) Requirements Management
8 2 (7.41%) MS Excel
8 2 (7.41%) MS Office
8 2 (7.41%) Time Management

Customer Service Engineer
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK that cited Customer Service Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (33.33%) MS Exchange
2 4 (14.81%) Exchange Server 2007
Applications
1 2 (7.41%) MS Excel
1 2 (7.41%) MS Office
Cloud Services
1 8 (29.63%) Office 365
Communications & Networking
1 5 (18.52%) LAN
1 5 (18.52%) WAN
1 5 (18.52%) DHCP
1 5 (18.52%) TCP/IP
1 5 (18.52%) DNS
1 5 (18.52%) Firewall
1 5 (18.52%) Wireless
1 5 (18.52%) Network Security
Database & Business Intelligence
1 5 (18.52%) SQL Server
Miscellaneous
1 2 (7.41%) Statistics
Operating Systems
1 21 (77.78%) Windows
2 6 (22.22%) Windows 7
3 5 (18.52%) Android
4 4 (14.81%) Windows XP
4 4 (14.81%) Windows Server 2008
5 1 (3.70%) UNIX
5 1 (3.70%) Linux
Processes & Methodologies
1 8 (29.63%) ITIL
1 8 (29.63%) Asset Management
2 4 (14.81%) Requirements Management
3 2 (7.41%) Time Management
Programming Languages
1 5 (18.52%) C
2 1 (3.70%) Shell Script
2 1 (3.70%) SQL
2 1 (3.70%) Bash Shell
Qualifications
1 5 (18.52%) MCSE
1 5 (18.52%) Degree
1 5 (18.52%) Microsoft Certification
System Software
1 9 (33.33%) Active Directory
Vendors
1 8 (29.63%) Citrix
2 7 (25.93%) Microsoft