The table below looks at the statistics for the Customer Service Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Service Engineer in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Customer Service Engineer
Rank 881 869 889
Rank change year-on-year
-12 +20
Permanent jobs requiring a Customer Service Engineer 6 4 12
As % of all permanent IT jobs located in the UK 0.005% 0.004% 0.010%
As % of the Job Titles category 0.006% 0.004% 0.011%
Number of salaries quoted 5 4 11
Average salary £17,000 £18,000 £20,500
Average salary % change year-on-year
-5.55% -12.19%
UK excluding London average salary £17,500 £18,000 £20,000
% change year-on-year
-2.77% -10.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107735 100235 112120
As % of all permanent IT jobs located in the UK 94.42% 94.28% 95.13%
Number of salaries quoted 87213 83254 95688
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £69,000 £70,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Customer Service Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Service Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Service Engineer Jobs Demand Trend in the UK

Customer Service Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Service Engineer within the UK.

Customer Service Engineer Salary Trend in the UK

Customer Service Engineer
Top 7 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Service Engineer within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 6 £17,000 -5.55% 1
East of England -24 2 £17,500 -7.89%
Hounslow - 2 £17,000 -
London - 2 £17,000 -
Manchester - 2 £16,000 -
Bedfordshire - 2 £17,500 -
North West - 2 £16,000 -

Customer Service Engineer
Top 17 Related IT Skills

For the 6 months to 16 September 2014, IT jobs within the UK that cited Customer Service Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Engineer in their job title.

1 6 (46.15%) Windows
2 5 (38.46%) Windows XP
2 5 (38.46%) MS Exchange
2 5 (38.46%) Active Directory
2 5 (38.46%) Requirements Management
2 5 (38.46%) Exchange Server 2007
2 5 (38.46%) Windows Server 2008
2 5 (38.46%) Windows 7
3 4 (30.77%) Line Management
4 3 (23.08%) A+ Certification
5 2 (15.38%) Citrix
5 2 (15.38%) Statistics
6 1 (7.69%) MS Office
6 1 (7.69%) ITIL
6 1 (7.69%) Asset Management
6 1 (7.69%) Altiris
6 1 (7.69%) Office 365

Customer Service Engineer
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT jobs within the UK that cited Customer Service Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (38.46%) MS Exchange
1 5 (38.46%) Exchange Server 2007
Applications
1 1 (7.69%) MS Office
Cloud Services
1 1 (7.69%) Office 365
Miscellaneous
1 2 (15.38%) Statistics
Operating Systems
1 6 (46.15%) Windows
2 5 (38.46%) Windows XP
2 5 (38.46%) Windows Server 2008
2 5 (38.46%) Windows 7
Processes & Methodologies
1 5 (38.46%) Requirements Management
2 4 (30.77%) Line Management
3 1 (7.69%) ITIL
3 1 (7.69%) Asset Management
Qualifications
1 3 (23.08%) A+ Certification
System Software
1 5 (38.46%) Active Directory
Vendors
1 2 (15.38%) Citrix
2 1 (7.69%) Altiris
Plymouth, Devon
TribePost.co.uk
Salary: from £25,000 plus benefits
Posted: 1 hour ago