The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Incident Management
Rank 202 243 270
Rank change year-on-year
+41 +27
Permanent jobs citing Incident Management 1582 1219 1154
As % of all permanent IT jobs located in the UK 1.50% 1.17% 1.06%
As % of the Processes & Methodologies category 1.81% 1.43% 1.32%
Number of salaries quoted 1251 950 849
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £23,000 £24,000 £22,500
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London average salary £39,250 £37,500 £37,500
% change year-on-year
+4.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
87329 85491 87260
As % of all permanent IT jobs located in the UK 82.68% 82.25% 80.08%
Number of salaries quoted 71992 68288 74041
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,500 £30,000
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 23 January 2015 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +50 1521 £41,000 -3.52% 160
London -2 488 £47,500 -9.52% 57
South East +46 407 £37,500 +11.94% 31
East of England +64 152 £38,000 +5.55% 17
Yorkshire +47 152 £45,000 +12.50% 10
West Yorkshire +59 134 £49,000 +8.88% 4
Berkshire +80 131 £42,500 +18.05% 9
City of London -20 126 £50,000 -4.76% 19
West Midlands +20 114 £39,000 -2.50% 5
Leeds +50 113 £50,000 +11.11% 2
North West +33 109 £38,000 -5.00% 13
Surrey +18 95 £25,000 -18.03% 4
Buckinghamshire +46 90 £36,000 -10.00% 3
Manchester +27 71 £40,125 +33.75% 6
Milton Keynes +28 67 £36,000 -15.29% 3
Bracknell +38 65 £45,000 -1.09%
Hertfordshire +37 63 £38,000 +8.57% 3
East Midlands +37 58 £41,750 +14.38% 9
Birmingham +24 54 £40,000 -11.11% 1
South West -1 54 £25,500 -29.16% 16
Reading +51 50 £37,500 -34.21% 7
Cambridgeshire +30 44 £32,500 +71.05% 6
Hemel Hempstead +19 38 £39,000 -30.66%
Hampshire -71 37 £45,000 +48.76% 7
Cheshire +4 34 £26,000 -49.51% 2
Essex -7 33 £35,000 -17.64% 2
Warwickshire +22 31 £38,000 +31.03% 1
Bedfordshire +28 28 £42,500 +21.42% 6
Peterborough +27 27 £32,500 +71.05% 4
Nottingham +35 26 £41,250 -8.33% 4

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 January 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1778 (54.04%) ITIL
2 980 (29.79%) Windows
3 784 (23.83%) Microsoft
4 768 (23.34%) Problem Management
5 714 (21.70%) Finance
6 634 (19.27%) Service Management
7 620 (18.84%) SLA
8 581 (17.66%) Change Management
9 536 (16.29%) Active Directory
10 491 (14.92%) Service Delivery
11 480 (14.59%) Cisco
12 474 (14.41%) MS Excel
13 440 (13.37%) Linux
14 436 (13.25%) VMware
15 429 (13.04%) SQL
16 396 (12.04%) Security Cleared
17 395 (12.01%) Analytical Skills
18 365 (11.09%) MS Office
18 365 (11.09%) Firewall
19 364 (11.06%) UNIX
20 360 (10.94%) Citrix
21 344 (10.46%) Management Information System
22 328 (9.97%) SC Cleared
23 311 (9.45%) VMware Infrastructure
24 304 (9.24%) Oracle
25 295 (8.97%) Cisco Certification
26 283 (8.60%) Degree
27 278 (8.45%) SQL Server
27 278 (8.45%) Telecoms
28 272 (8.27%) MS Exchange

Incident Management
Top Related IT Skills by Category

For the 6 months to 23 January 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 272 (8.27%) MS Exchange
2 168 (5.11%) IIS
3 165 (5.02%) Apache
4 100 (3.04%) SharePoint
5 94 (2.86%) Tomcat
6 67 (2.04%) Exchange Server 2010
7 56 (1.70%) SharePoint 2010
8 50 (1.52%) WebLogic
9 49 (1.49%) JBoss
10 48 (1.46%) Exchange Server 2003
11 41 (1.25%) Exchange Server 2007
12 39 (1.19%) Exchange Server 2013
12 39 (1.19%) Blackberry Enterprise Server
13 34 (1.03%) Lync
14 32 (0.97%) IBM Notes
15 30 (0.91%) WebSphere
16 23 (0.70%) SAS
17 22 (0.67%) Live Communications Server
18 15 (0.46%) OpenStack
18 15 (0.46%) ColdFusion
Applications
1 474 (14.41%) MS Excel
2 365 (11.09%) MS Office
3 26 (0.79%) MS Visio
3 26 (0.79%) MS PowerPoint
4 7 (0.21%) MS Project
5 3 (0.091%) Spreadsheet
6 1 (0.030%) Acrobat
6 1 (0.030%) Photoshop
Business Applications
1 37 (1.12%) Remedy ITSM
2 17 (0.52%) assyst
3 13 (0.40%) Oracle EBS
4 9 (0.27%) Oracle EBS R12
4 9 (0.27%) Dynamics CRM
5 8 (0.24%) Temenos T24
6 7 (0.21%) Oracle BPM
6 7 (0.21%) SAP PM
6 7 (0.21%) Retail-J
6 7 (0.21%) SAP EHS
6 7 (0.21%) Agresso
7 6 (0.18%) Dynamics AX
7 6 (0.18%) Kondor+
8 5 (0.15%) Markit EDM
8 5 (0.15%) Dynamics NAV
9 4 (0.12%) Summit
9 4 (0.12%) Oracle General Ledger
10 3 (0.091%) Oracle Receivables
10 3 (0.091%) Oracle Retail
10 3 (0.091%) SAP CO
Cloud Services
1 30 (0.91%) SaaS
2 22 (0.67%) Office 365
2 22 (0.67%) Amazon AWS
3 21 (0.64%) Microsoft Azure
4 14 (0.43%) Google Apps
5 13 (0.40%) PaaS
5 13 (0.40%) Amazon EC2
6 12 (0.36%) Amazon S3
7 10 (0.30%) Cloud Computing
8 9 (0.27%) Amazon ELB
8 9 (0.27%) Amazon SQS
9 3 (0.091%) IaaS
9 3 (0.091%) Route 53
10 2 (0.061%) CloudFront
Communications & Networking
1 365 (11.09%) Firewall
2 270 (8.21%) LAN
3 242 (7.36%) WAN
4 183 (5.56%) Internet
5 168 (5.11%) DNS
6 159 (4.83%) TCP/IP
7 144 (4.38%) Network Security
8 133 (4.04%) Cisco ASA
9 122 (3.71%) SAN
10 111 (3.37%) VPN
11 105 (3.19%) DHCP
12 94 (2.86%) MPLS
13 88 (2.67%) VoIP
14 66 (2.01%) Intrusion Detection
14 66 (2.01%) Wireless
15 51 (1.55%) FWSM
16 50 (1.52%) Cisco Nexus
17 49 (1.49%) BGP
18 46 (1.40%) Wireshark
19 38 (1.16%) SSL
Database & Business Intelligence
1 278 (8.45%) SQL Server
2 109 (3.31%) Oracle Database
3 84 (2.55%) MySQL
4 62 (1.88%) Relational Database
5 52 (1.58%) RDBMS
6 49 (1.49%) SQL Server 2008
7 46 (1.40%) EDRMS
7 46 (1.40%) IDOL
7 46 (1.40%) Oracle Database 11g
8 39 (1.19%) Oracle Database 10g
9 30 (0.91%) Oracle Reports
10 24 (0.73%) Data Warehouse
10 24 (0.73%) MS Access
11 21 (0.64%) SQL Server Integration Services
11 21 (0.64%) DB2
12 20 (0.61%) SQL Server 2005
12 20 (0.61%) SQL Server Reporting Services
13 18 (0.55%) SQL Server 2012
14 17 (0.52%) Data Mining
15 15 (0.46%) PostgreSQL
Development Applications
1 23 (0.70%) VisualVM
1 23 (0.70%) Git (software)
2 19 (0.58%) Team Foundation Server
3 17 (0.52%) VSS/SourceSafe
4 15 (0.46%) JIRA
4 15 (0.46%) ClearCase
5 7 (0.21%) Subversion
6 6 (0.18%) Jenkins
7 5 (0.15%) Atlassian Bamboo
7 5 (0.15%) Toad
7 5 (0.15%) Oracle Forms
8 3 (0.091%) SQL Server Management Studio (SSMS)
8 3 (0.091%) QuickTest Pro
8 3 (0.091%) JUnit
9 2 (0.061%) Eclipse
9 2 (0.061%) Hudson
10 1 (0.030%) Rational Application Developer
10 1 (0.030%) Maven
10 1 (0.030%) ClearQuest
10 1 (0.030%) MSI
General
1 714 (21.70%) Finance
2 278 (8.45%) Telecoms
3 228 (6.93%) Retail
4 225 (6.84%) Banking
5 85 (2.58%) Law
5 85 (2.58%) Legal
6 62 (1.88%) Front Office
7 55 (1.67%) Back Office
8 50 (1.52%) Marketing
9 41 (1.25%) Publishing
10 38 (1.16%) Advertising
11 34 (1.03%) Investment Banking
12 18 (0.55%) Financial Institution
13 16 (0.49%) French Language
14 15 (0.46%) Military
15 12 (0.36%) Manufacturing
16 9 (0.27%) Retail Banking
17 8 (0.24%) Electronics
17 8 (0.24%) Welsh Language
18 7 (0.21%) Billing
Job Titles
1 939 (28.54%) Analyst
2 340 (10.33%) Support Analyst
3 307 (9.33%) Service Analyst
4 233 (7.08%) Support Engineer
5 232 (7.05%) Service Manager
6 230 (6.99%) Service Desk Analyst
7 218 (6.63%) Incident Manager
8 186 (5.65%) Network Engineer
9 167 (5.08%) Team Leader
10 138 (4.19%) Applications Support
11 125 (3.80%) Delivery Manager
12 121 (3.68%) Security Analyst
12 121 (3.68%) Services Delivery Manager
13 116 (3.53%) 2nd Line Support
14 100 (3.04%) DBA
15 95 (2.89%) Senior Analyst
16 91 (2.77%) Administrator
17 85 (2.58%) Technical Support
18 74 (2.25%) Problem Manager
19 71 (2.16%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 91 (2.77%) .NET
2 86 (2.61%) Middleware
3 85 (2.58%) XML
4 79 (2.40%) Web Services
5 48 (1.46%) HTML
6 47 (1.43%) CSS
7 36 (1.09%) ASP.NET
8 30 (0.91%) SOAP
9 25 (0.76%) FIX Protocol
10 23 (0.70%) COM+
11 21 (0.64%) Oracle Fusion
11 21 (0.64%) J2EE
12 20 (0.61%) ISPF
13 19 (0.58%) XSLT
14 15 (0.46%) DHTML
14 15 (0.46%) DOM
15 13 (0.40%) JMS
16 11 (0.33%) Spring
16 11 (0.33%) Application Packaging
17 9 (0.27%) .NET Framework
Miscellaneous
1 395 (12.01%) Analytical Skills
2 344 (10.46%) Management Information System
3 122 (3.71%) Statistics
4 121 (3.68%) Blackberry
5 96 (2.92%) Computer Science
6 87 (2.64%) Clustering
7 60 (1.82%) Replication
8 59 (1.79%) Life Science
9 52 (1.58%) CMDB
10 48 (1.46%) Enterprise Software
11 40 (1.22%) Mainframe
12 34 (1.03%) Video Conferencing
13 31 (0.94%) Client/Server
14 29 (0.88%) Fat Client
14 29 (0.88%) Thin Client
15 27 (0.82%) PKI
16 24 (0.73%) User Experience
17 23 (0.70%) DataPower
18 22 (0.67%) Open Source
19 20 (0.61%) Foreign Exchange (FX)
Operating Systems
1 980 (29.79%) Windows
2 440 (13.37%) Linux
3 364 (11.06%) UNIX
4 261 (7.93%) Windows 7
5 229 (6.96%) Windows Server 2008
6 153 (4.65%) Windows Server 2003
7 142 (4.32%) Windows XP
8 123 (3.74%) Windows Server 2012
9 94 (2.86%) Red Hat Enterprise Linux
10 81 (2.46%) Solaris
11 53 (1.61%) Windows 8
12 32 (0.97%) AIX
13 27 (0.82%) Mac OS X
14 23 (0.70%) Android
15 22 (0.67%) Apple iOS
16 18 (0.55%) CentOS
17 17 (0.52%) SUSE
18 13 (0.40%) SUSE Linux Enterprise Server
18 13 (0.40%) Mac OS
19 9 (0.27%) Amazon Linux
Processes & Methodologies
1 1778 (54.04%) ITIL
2 768 (23.34%) Problem Management
3 634 (19.27%) Service Management
4 581 (17.66%) Change Management
5 491 (14.92%) Service Delivery
6 258 (7.84%) Root Cause Analysis
7 242 (7.36%) Mentoring
8 214 (6.50%) E-Commerce
9 186 (5.65%) Information Security
10 168 (5.11%) Continuous Improvement
11 161 (4.89%) Project Management
12 156 (4.74%) Disaster Recovery
13 154 (4.68%) Time Management
14 149 (4.53%) Change Control
15 144 (4.38%) ITSM
16 143 (4.35%) Stakeholder Management
17 137 (4.16%) Coaching
18 131 (3.98%) Configuration Management
19 127 (3.86%) Capacity Management
20 125 (3.80%) Capacity Planning
Programming Languages
1 429 (13.04%) SQL
2 141 (4.29%) PowerShell
3 127 (3.86%) Java
4 70 (2.13%) Perl
5 59 (1.79%) JavaScript
6 56 (1.70%) Shell Script
7 45 (1.37%) PHP
8 39 (1.19%) Python
9 37 (1.12%) C
10 33 (1.00%) C#
11 32 (0.97%) C++
12 23 (0.70%) PL/SQL
13 22 (0.67%) Ruby
14 20 (0.61%) JCL
15 16 (0.49%) AWK
15 16 (0.49%) sed
16 15 (0.46%) T-SQL
17 14 (0.43%) VB
17 14 (0.43%) Bourne shell
17 14 (0.43%) Bash Shell
Qualifications
1 396 (12.04%) Security Cleared
2 328 (9.97%) SC Cleared
3 295 (8.97%) Cisco Certification
4 283 (8.60%) Degree
5 221 (6.72%) Microsoft Certification
6 217 (6.60%) ITIL Certification
7 196 (5.96%) CCNP
8 158 (4.80%) CCNA
9 118 (3.59%) MCSE
10 98 (2.98%) CISSP
11 95 (2.89%) DV Cleared
12 85 (2.58%) MCP
13 75 (2.28%) CISM
14 70 (2.13%) CCSP
15 61 (1.85%) GIAC
16 59 (1.79%) ITIL Foundation Certificate
17 52 (1.58%) VMware Certified Professional (VCP)
18 51 (1.55%) CCSA
19 49 (1.49%) MCSA
20 44 (1.34%) CEH
Quality Assurance & Compliance
1 620 (18.84%) SLA
2 148 (4.50%) ISO/IEC 27001
3 77 (2.34%) PCI DSS
4 40 (1.22%) QA
5 28 (0.85%) Sarbanes-Oxley
6 22 (0.67%) ISO 9001
7 15 (0.46%) COBIT
8 10 (0.30%) ISO/IEC 17799
9 7 (0.21%) ISO 14001
10 6 (0.18%) HIPAA
11 5 (0.15%) Basel II
12 2 (0.061%) ISO 9000
12 2 (0.061%) GxP
12 2 (0.061%) Solvency II
13 1 (0.030%) TickIT
System Software
1 536 (16.29%) Active Directory
2 311 (9.45%) VMware Infrastructure
3 93 (2.83%) vSphere
4 70 (2.13%) Hyper-V
4 70 (2.13%) XenApp
5 61 (1.85%) Snort
6 47 (1.43%) ISA Server
7 43 (1.31%) Oracle RMAN
8 38 (1.16%) VMware ESX
9 28 (0.85%) Firmware
10 26 (0.79%) XenDesktop
11 25 (0.76%) Oracle RAC
12 23 (0.70%) VMware ESXi
13 20 (0.61%) XenServer
14 16 (0.49%) Microsoft App-V
15 14 (0.43%) UAG
16 13 (0.40%) Terminal Services
17 8 (0.24%) Citrix Presentation Server
18 6 (0.18%) Forefront TMG
18 6 (0.18%) EMC RecoverPoint
Systems Management
1 82 (2.49%) Nagios
2 77 (2.34%) SCCM
3 64 (1.95%) NetBackup
4 58 (1.76%) SCOM
5 47 (1.43%) Data Guard
6 39 (1.19%) Opscode Chef
6 39 (1.19%) Opsview
7 32 (0.97%) OpenView
7 32 (0.97%) Norton AntiVirus
8 31 (0.94%) Tivoli
9 30 (0.91%) Netcool
10 24 (0.73%) Backup Exec
11 19 (0.58%) ServiceCenter
12 18 (0.55%) Tivoli Monitoring
12 18 (0.55%) Netcool/OMNIbus
13 17 (0.52%) Puppet
14 15 (0.46%) Cisco Prime
14 15 (0.46%) Cisco LMS
14 15 (0.46%) Unicenter
15 14 (0.43%) Oracle Enterprise Manager
Vendors
1 784 (23.83%) Microsoft
2 480 (14.59%) Cisco
3 436 (13.25%) VMware
4 360 (10.94%) Citrix
5 304 (9.24%) Oracle
6 162 (4.92%) HP
7 153 (4.65%) Remedy
8 149 (4.53%) CheckPoint
9 126 (3.83%) Juniper
10 120 (3.65%) IBM
11 95 (2.89%) Fujitsu
12 81 (2.46%) Dell
12 81 (2.46%) Red Hat
13 67 (2.04%) Sun
14 63 (1.91%) Veritas
15 60 (1.82%) F5
16 58 (1.76%) Meridio
17 57 (1.73%) EMC
18 54 (1.64%) McAfee
19 53 (1.61%) NetApp
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 2 days ago
Sheffield, South Yorkshire
ARC IT Recruitment Ltd
Salary: £32000 Per Annum + benefits
Posted: 2 days ago
London
JPS Selection
Salary: £25000 - £30000 per annum + Bonus, Pension, shares
Posted: 2 days ago
London
Exposed Solutions
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £46000 per annum + Benefits
Posted: 2 days ago
Central London / West End
FT Select
Salary: From £33,000 to £38,000 per annum plus benefits
Posted: 2 days ago
Worthing, West Sussex
Experis Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £35000 per annum + + Car (7K) + Bonus (4K) + Benefits
Posted: 2 days ago
Cheshire
Eutopia Solutions Ltd
Salary: £70000 - £90000 per annum + 20% bonus + pension + healthcare
Posted: 2 days ago
City, London
Proprius Recruitment
Salary: From £45,000 to £55,000 per annum Benefits + Bonus
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: 2 days ago
London
2Source Talent
Salary: Up to £75,000 per annum + Benefits
Posted: 2 days ago
Corsham, Wiltshire
Lorien Resourcing
Salary: Competitive
Posted: 2 days ago
South West London
Tiro Partners
Salary: From £35,000 to £50,000 per annum
Posted: 2 days ago
Berkshire
LA International
Salary: £1 - £2 per annum + Competitive + Benefits
Posted: 2 days ago
Watford, Hertfordshire
TJX
Salary: Unspecified £Competitive
Posted: 2 days ago
Bristol, Avon
EE
Salary: Competitive + bonus
Posted: 2 days ago
South West London
GTI Solutions
Salary: £24,000 per annum plus benefits
Posted: 2 days ago
Basildon, Essex
Harvey Nash plc
Salary: £50000 - £60000 per annum + + Benefits
Posted: 2 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £30000 - £45000 per annum + excellent benefits
Posted: 2 days ago