The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Incident Management
Rank 222 220 245
Rank change year-on-year
-2 +25
Permanent jobs citing Incident Management 1481 1608 1539
As % of all permanent IT jobs located in the UK 1.51% 1.49% 1.27%
As % of the Processes & Methodologies category 1.72% 1.72% 1.49%
Number of salaries quoted 1099 1188 1172
Median salary £43,000 £42,500 £42,500
Median salary % change year-on-year
+1.17% -
90% offered a salary of more than £25,000 £24,000 £23,400
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £40,000 £40,000 £40,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86262 93359 103515
As % of all permanent IT jobs located in the UK 87.85% 86.36% 85.34%
Number of salaries quoted 71870 75862 84172
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend

The demand trend of job ads citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 30 May 2016 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 1365 £45,000 +5.88% 122
London +38 473 £52,500 +5.00% 30
South East -34 313 £50,000 +33.33% 24
West Midlands +1 157 £40,000 -5.88% 6
Yorkshire +33 123 £42,000 +5.00% 13
Birmingham +25 110 £50,000 +5.26% 2
East of England +5 109 £42,500 +22.30% 8
Berkshire -8 102 £52,500 +16.66% 6
West Yorkshire +33 96 £42,000 -1.17% 9
Surrey +43 89 £51,750 +59.23% 4
City of London +14 82 £52,500 -4.54% 8
North West +33 76 £37,000 +5.71% 13
Leeds +14 76 £42,000 -4.00% 9
Buckinghamshire +5 58 £25,500 -27.14% 3
Hertfordshire +37 57 £45,000 +60.71% 5
South West -18 53 £33,000 -5.71% 9
Manchester +38 52 £55,000 +76.00% 6
Reading +8 50 £56,250 +12.50% 1
East Midlands -25 49 £35,000 -12.50% 9
Wales +18 41 £26,500 -33.33% 2
South Wales +16 40 £26,500 -26.38% 2
Scotland -52 33 £45,000 +2.85% 5
Milton Keynes -12 32 £25,000 -28.57% 2
Cardiff +17 27 £26,500 -33.33%
Hemel Hempstead +36 25 £45,000 +4.65% 4
Cambridgeshire -10 25 £37,500 +7.91%
Bristol +15 24 £33,000 -5.71% 2
Hampshire -33 24 £30,000 -33.33% 2
Guildford +17 23 £55,000 +100.00% 1
North Yorkshire +18 21 £35,000 +52.17% 3

Incident Management
Top 30 Related IT Skills

For the 6 months to 30 May 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1539 (51.11%) ITIL
2 862 (28.63%) Windows
3 805 (26.74%) Problem Management
4 776 (25.77%) Finance
5 681 (22.62%) Microsoft
6 620 (20.59%) Change Management
7 598 (19.86%) SLA
8 586 (19.46%) Service Management
9 549 (18.23%) Service Delivery
10 523 (17.37%) SQL
11 485 (16.11%) Linux
12 449 (14.91%) Active Directory
13 364 (12.09%) VMware
14 361 (11.99%) Cisco
15 359 (11.92%) MS Excel
16 334 (11.09%) Windows Server
17 331 (10.99%) Analytical Skills
18 311 (10.33%) Degree
19 301 (10.00%) Firewall
20 292 (9.70%) Information Security
21 283 (9.40%) MS Office
22 271 (9.00%) Project Management
23 260 (8.64%) Unix
24 251 (8.34%) Management Information System
25 248 (8.24%) SQL Server
26 245 (8.14%) ITIL V3
26 245 (8.14%) Root Cause Analysis
27 244 (8.10%) Citrix
28 228 (7.57%) LAN
29 225 (7.47%) Banking

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 135 (4.48%) MS Exchange
2 127 (4.22%) SharePoint
3 96 (3.19%) IIS
4 80 (2.66%) Apache
5 62 (2.06%) Exchange Server 2010
6 61 (2.03%) Skype for Business
7 53 (1.76%) Tomcat
8 43 (1.43%) WebLogic
9 41 (1.36%) JBoss
10 40 (1.33%) Exchange Server 2013
11 28 (0.93%) Exchange Server 2007
12 27 (0.90%) WebSphere
13 25 (0.83%) OpenStack
14 23 (0.76%) CMS
14 23 (0.76%) nginx
15 22 (0.73%) IBM Notes
16 19 (0.63%) BizTalk Server
17 18 (0.60%) Oracle UPK
17 18 (0.60%) Oracle Workflow
18 14 (0.46%) Oracle Application Server
Applications
1 359 (11.92%) MS Excel
2 283 (9.40%) MS Office
3 37 (1.23%) MS PowerPoint
4 29 (0.96%) MS Project
5 25 (0.83%) MS Visio
6 2 (0.066%) Acrobat
Business Applications
1 76 (2.52%) Remedy ITSM
2 44 (1.46%) assyst
3 31 (1.03%) SAP ERP
4 21 (0.70%) Dynamics CRM
5 19 (0.63%) Oracle EBS
6 18 (0.60%) Oracle EBS R12
6 18 (0.60%) Oracle Financials
7 17 (0.56%) Dynamics AX
8 10 (0.33%) HFM
9 8 (0.27%) Oracle Assets
9 8 (0.27%) Oracle FAH
9 8 (0.27%) Oracle Payables
9 8 (0.27%) Oracle Receivables
10 6 (0.20%) Bankmaster
10 6 (0.20%) JDE EnterpriseOne
10 6 (0.20%) MetaTrader
10 6 (0.20%) SAP R/3
11 5 (0.17%) SAP EHS
11 5 (0.17%) SAP FI
11 5 (0.17%) SAP FI/CO
Cloud Services
1 104 (3.45%) Office 365
2 66 (2.19%) Microsoft Azure
3 61 (2.03%) Amazon AWS
4 52 (1.73%) SaaS
5 44 (1.46%) PaaS
6 42 (1.39%) IaaS
7 30 (1.00%) Cloud Computing
8 13 (0.43%) Google Cloud Platform
9 7 (0.23%) AWS CloudFormation
10 6 (0.20%) DigitalOcean
10 6 (0.20%) Linode
10 6 (0.20%) Mimecast
11 4 (0.13%) Amazon EC2
12 2 (0.066%) Force.com
13 1 (0.033%) Google Apps
13 1 (0.033%) OneDrive
13 1 (0.033%) SuccessFactors
Communications & Networking
1 301 (10.00%) Firewall
2 228 (7.57%) LAN
3 215 (7.14%) WAN
4 162 (5.38%) Internet
5 155 (5.15%) TCP/IP
6 143 (4.75%) DNS
7 130 (4.32%) SAN
8 115 (3.82%) VPN
9 73 (2.42%) Network Security
10 72 (2.39%) Intrusion Detection
11 68 (2.26%) VoIP
12 64 (2.13%) Wireless
13 62 (2.06%) DHCP
14 52 (1.73%) MPLS
15 50 (1.66%) Cisco ASA
16 47 (1.56%) BGP
17 46 (1.53%) LDAP
18 44 (1.46%) SSL
19 43 (1.43%) HTTP
20 41 (1.36%) Intranet
Database & Business Intelligence
1 248 (8.24%) SQL Server
2 126 (4.18%) MySQL
3 63 (2.09%) SQL Server 2008
4 62 (2.06%) Oracle Database
5 59 (1.96%) Relational Database
6 54 (1.79%) SQL Server 2012
6 54 (1.79%) SQL Server Integration Services
7 51 (1.69%) SQL Server Reporting Services
8 44 (1.46%) SQL Server Analysis Services
9 28 (0.93%) Data Warehouse
10 27 (0.90%) SQL Server 2005
11 26 (0.86%) PostgreSQL
12 24 (0.80%) Oracle Reports
13 23 (0.76%) Oracle BI EE
13 23 (0.76%) Oracle Database 10g
13 23 (0.76%) RDBMS
13 23 (0.76%) SQLPlus
14 22 (0.73%) Oracle Database 11g
15 20 (0.66%) BusinessObjects
16 18 (0.60%) Oracle BI Publisher
Development Applications
1 44 (1.46%) JIRA
2 41 (1.36%) Jenkins
3 36 (1.20%) Git (software)
4 24 (0.80%) Subversion
4 24 (0.80%) TeamCity
5 23 (0.76%) Team Foundation Server
6 22 (0.73%) Octopus Deploy
7 19 (0.63%) Atlassian Bamboo
8 18 (0.60%) Toad
9 16 (0.53%) MSBuild
10 7 (0.23%) Oracle Forms
10 7 (0.23%) SQL Server Management Studio (SSMS)
11 6 (0.20%) MSI
11 6 (0.20%) Vagrant
12 5 (0.17%) Bugzilla
12 5 (0.17%) Visual Studio
12 5 (0.17%) VisualVM
13 4 (0.13%) Gradle
13 4 (0.13%) Sonatype Nexus
13 4 (0.13%) VSS/SourceSafe
General
1 776 (25.77%) Finance
2 225 (7.47%) Banking
3 170 (5.65%) Telecoms
4 119 (3.95%) Retail
5 93 (3.09%) Legal
6 70 (2.32%) Front Office
7 46 (1.53%) Manufacturing
7 46 (1.53%) Marketing
8 41 (1.36%) Investment Banking
9 38 (1.26%) Law
10 36 (1.20%) Back Office
11 34 (1.13%) Billing
12 30 (1.00%) Financial Institution
13 27 (0.90%) Publishing
14 15 (0.50%) International Banking
15 14 (0.46%) Local Government
16 12 (0.40%) German Language
17 11 (0.37%) Games
18 9 (0.30%) Pharmaceutical
19 8 (0.27%) Advertising
Job Titles
1 901 (29.92%) Analyst
2 297 (9.86%) Service Analyst
3 289 (9.60%) Support Analyst
4 244 (8.10%) Service Manager
5 211 (7.01%) Support Engineer
6 202 (6.71%) Service Desk Analyst
7 196 (6.51%) Applications Support
8 187 (6.21%) Incident Manager
9 155 (5.15%) IT Manager
10 124 (4.12%) Team Leader
11 103 (3.42%) Administrator
12 102 (3.39%) Security Analyst
13 100 (3.32%) IT Analyst
13 100 (3.32%) Senior Manager
14 97 (3.22%) DBA
15 95 (3.16%) IT Support
16 93 (3.09%) Applications Support Analyst
16 93 (3.09%) Network Engineer
17 91 (3.02%) 2nd Line Support
18 84 (2.79%) Consultant
Libraries, Frameworks & Software Standards
1 130 (4.32%) .NET
2 88 (2.92%) XML
3 87 (2.89%) Web Services
4 49 (1.63%) HTML
5 33 (1.10%) LAMP
5 33 (1.10%) Middleware
6 31 (1.03%) CSS
7 30 (1.00%) FIX Protocol
8 29 (0.96%) SOAP
9 20 (0.66%) .NET Framework
10 18 (0.60%) WCF
11 16 (0.53%) ASP.NET
11 16 (0.53%) REST
12 15 (0.50%) LEMP Stack
13 12 (0.40%) Java EE
13 12 (0.40%) MCollective
14 11 (0.37%) MDX
14 11 (0.37%) XSL
15 8 (0.27%) ASP.NET MVC
15 8 (0.27%) XMPP
Miscellaneous
1 331 (10.99%) Analytical Skills
2 251 (8.34%) Management Information System
3 189 (6.28%) Data Centre
4 97 (3.22%) Replication
5 70 (2.32%) Computer Science
6 61 (2.03%) Blackberry
7 54 (1.79%) Statistics
8 48 (1.59%) Clustering
9 43 (1.43%) FMCG
10 42 (1.39%) Cyberthreat
11 38 (1.26%) Client/Server
11 38 (1.26%) Cyber Attack
12 35 (1.16%) Foreign Exchange (FX)
12 35 (1.16%) Security Operations Centre
13 32 (1.06%) Mainframe
14 30 (1.00%) Enterprise Software
15 27 (0.90%) CMDB
16 26 (0.86%) Driving Licence
17 25 (0.83%) Distributed Denial-of-Service
18 23 (0.76%) Mobile App
Operating Systems
1 862 (28.63%) Windows
2 485 (16.11%) Linux
3 334 (11.09%) Windows Server
4 260 (8.64%) Unix
5 175 (5.81%) Windows Server 2008
6 169 (5.61%) Windows 7
7 102 (3.39%) Windows Server 2012
8 98 (3.25%) Windows Server 2003
9 89 (2.96%) Red Hat Enterprise Linux
10 57 (1.89%) Windows 8
11 54 (1.79%) Solaris
12 49 (1.63%) AIX
13 45 (1.49%) Windows XP
14 39 (1.30%) CentOS
15 32 (1.06%) Android
15 32 (1.06%) Mac OS X
15 32 (1.06%) Ubuntu
16 28 (0.93%) Windows 10
17 27 (0.90%) Apple iOS
18 17 (0.56%) SUSE
Processes & Methodologies
1 1539 (51.11%) ITIL
2 805 (26.74%) Problem Management
3 620 (20.59%) Change Management
4 586 (19.46%) Service Management
5 549 (18.23%) Service Delivery
6 292 (9.70%) Information Security
7 271 (9.00%) Project Management
8 245 (8.14%) ITIL V3
8 245 (8.14%) Root Cause Analysis
9 221 (7.34%) ITSM
10 187 (6.21%) Disaster Recovery
11 177 (5.88%) Release Management
12 168 (5.58%) High Availability
13 153 (5.08%) Risk Management
14 148 (4.92%) Stakeholder Management
15 145 (4.82%) Mentoring
16 144 (4.78%) Configuration Management
17 132 (4.38%) Continuous Improvement
18 128 (4.25%) SIEM
19 127 (4.22%) Change Control
Programming Languages
1 523 (17.37%) SQL
2 142 (4.72%) Java
3 109 (3.62%) PowerShell
4 85 (2.82%) Perl
5 73 (2.42%) Python
6 65 (2.16%) C
7 61 (2.03%) C#
8 60 (1.99%) Bash Shell
9 51 (1.69%) PL/SQL
10 47 (1.56%) JavaScript
11 45 (1.49%) Shell Script
12 38 (1.26%) T-SQL
13 29 (0.96%) C++
13 29 (0.96%) VB
14 18 (0.60%) AWK
14 18 (0.60%) sed
15 14 (0.46%) PHP
16 10 (0.33%) Ruby
17 9 (0.30%) Korn
17 9 (0.30%) VB.NET
Qualifications
1 311 (10.33%) Degree
2 219 (7.27%) ITIL Certification
3 190 (6.31%) Security Cleared
4 181 (6.01%) Cisco Certification
5 179 (5.94%) CISSP
6 143 (4.75%) Microsoft Certification
7 139 (4.62%) SC Cleared
8 128 (4.25%) CCNP
9 115 (3.82%) CCNA
10 107 (3.55%) CISM
11 95 (3.16%) MCP
12 58 (1.93%) CISA
13 53 (1.76%) ITIL Foundation Certificate
14 52 (1.73%) MCSE
15 49 (1.63%) CEH
16 43 (1.43%) CRISC
17 34 (1.13%) MCDST
18 30 (1.00%) GIAC
19 29 (0.96%) MCSA
19 29 (0.96%) PMI Certification
Quality Assurance & Compliance
1 598 (19.86%) SLA
2 186 (6.18%) ISO/IEC 27001
3 81 (2.69%) PCI DSS
4 42 (1.39%) COBIT
5 39 (1.30%) QA
6 38 (1.26%) Sarbanes-Oxley
7 13 (0.43%) ISO 9001
8 10 (0.33%) HMG Security Policy Framework
9 5 (0.17%) DICOM
9 5 (0.17%) GAAP
9 5 (0.17%) HL7
9 5 (0.17%) ISO22301
9 5 (0.17%) JSP 440
9 5 (0.17%) RMADS
10 4 (0.13%) COSO
10 4 (0.13%) Data Quality
10 4 (0.13%) ISO/IEC 20000
11 3 (0.100%) HIPAA
11 3 (0.100%) ISO27002
12 2 (0.066%) SEPA
System Software
1 449 (14.91%) Active Directory
2 223 (7.41%) VMware Infrastructure
3 85 (2.82%) XenApp
4 72 (2.39%) Hyper-V
5 61 (2.03%) vSphere
6 41 (1.36%) XenDesktop
7 24 (0.80%) Terminal Services
7 24 (0.80%) VMware ESX
8 21 (0.70%) Oracle RAC
8 21 (0.70%) VMware Workstation
9 20 (0.66%) Firmware
10 19 (0.63%) Snort
11 17 (0.56%) XenServer
12 14 (0.46%) Oracle Clusterware
13 13 (0.43%) Microsoft App-V
14 12 (0.40%) qmail
14 12 (0.40%) Squid
14 12 (0.40%) VMware ESXi
15 10 (0.33%) Docker
16 9 (0.30%) VirtualBox
Systems Management
1 146 (4.85%) SCCM
2 69 (2.29%) Nagios
3 54 (1.79%) Puppet
4 49 (1.63%) SCOM
5 46 (1.53%) ZABBIX
6 45 (1.49%) Ansible
7 30 (1.00%) Cisco CUCM
7 30 (1.00%) Data Guard
8 26 (0.86%) Oracle RMAN
9 22 (0.73%) Backup Exec
9 22 (0.73%) Cisco UCCX
9 22 (0.73%) HP SIM
10 20 (0.66%) Nessus
10 20 (0.66%) Opscode Chef
11 19 (0.63%) Cacti
12 18 (0.60%) WSUS
13 15 (0.50%) NetBackup
14 14 (0.46%) Control-M
14 14 (0.46%) logstash
14 14 (0.46%) Systems Management Server (SMS)
Vendors
1 681 (22.62%) Microsoft
2 364 (12.09%) VMware
3 361 (11.99%) Cisco
4 244 (8.10%) Citrix
5 222 (7.37%) Remedy
6 202 (6.71%) Oracle
7 142 (4.72%) HP
8 115 (3.82%) Red Hat
9 96 (3.19%) SAP
10 85 (2.82%) NetApp
11 81 (2.69%) IBM
12 77 (2.56%) BMC
12 77 (2.56%) Juniper
13 71 (2.36%) Avaya
14 68 (2.26%) Apple
15 64 (2.13%) CheckPoint
16 63 (2.09%) Splunk
17 58 (1.93%) ServiceNow
18 43 (1.43%) EMC
19 42 (1.39%) Dell
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 4 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 4 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 4 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 4 hours ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £40000 - £50000 per annum + 5k Shift Patterns
Posted: Yesterday
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: Yesterday
Bristol, Avon
Sanderson
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 3 days ago
Swindon, Wiltshire
Experis Ltd
Salary: £16000 - £22000 per annum + fantastic pension and holiday package
Posted: 3 days ago
Bristol, Avon
Southern Lights Recruitment
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 4 days ago
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £55000.00 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Austin Fraser
Salary: £32000 - £35000 per annum + Excellent benefits
Posted: 3 days ago
Barrow-In-Furness, Cumbria
FT Select
Salary: From £40,000 to £45,000 per annum plus benefits
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified
Posted: 5 days ago
Bridgend, Mid Glamorgan
IntaPeople
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Staffordshire
Greywood Associates Limited
Salary: £24000 - £26000 per annum + Benefits
Posted: 4 days ago
South West
Lorien Resourcing
Salary: Neg. + car + bonus + pension
Posted: 4 days ago
Ripon, North Yorkshire
Global Technology Solutions Ltd
Salary: £25000 - £27000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £43,000 per annum Plus Benefits
Posted: 5 days ago
North London
Opus IT Consulting
Salary: £26000.00 - £32000.00 per annum
Posted: 6 days ago
Coalville, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £17000.00 per annum
Posted: 6 days ago
York, North Yorkshire
Candour Solutions
Salary: Excellent + Bens
Posted: 3 days ago
Chorley, Lancashire
Verticality Ltd
Salary: Salary £30-40k DOE + Extensive benefits
Posted: 4 days ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £25000 Per Annum
Posted: 5 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £25000 per annum
Posted: 4 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £42000 - £45000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £65000 - £85000 per annum
Posted: Yesterday
Bracknell, Berkshire
Evolution Recruitment Solutions
Salary: 40,000 - 55,000 + excellent benefits
Posted: 3 days ago
Exeter, Devon
Experis Ltd
Salary: £18000 per annum
Posted: 6 days ago