The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 207 225 247
Rank change year-on-year
+18 +22
Permanent jobs citing Incident Management 1562 1493 1222
As % of all permanent IT jobs located in the UK 1.46% 1.27% 1.12%
As % of the Processes & Methodologies category 1.75% 1.55% 1.40%
Number of salaries quoted 1149 1140 938
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £23,950 £23,375 £23,000
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
89248 96221 87010
As % of all permanent IT jobs located in the UK 83.53% 81.95% 79.97%
Number of salaries quoted 72491 78159 71532
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £31,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 22 May 2015 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 1406 £42,500 - 178
London -19 435 £50,000 +5.26% 49
South East +56 407 £37,500 +7.14% 39
Berkshire +74 132 £45,000 -7.69% 9
West Midlands +46 125 £42,500 -26.08% 17
East of England +21 125 £32,500 -27.77% 16
City of London +23 118 £52,500 -4.54% 20
Yorkshire -26 92 £40,000 -11.11% 12
East Midlands +36 84 £40,000 +2.56% 8
Scotland +12 81 £45,000 +2.85% 10
South West +12 80 £35,000 +7.69% 17
Buckinghamshire +47 78 £35,000 +6.06% 9
Milton Keynes +33 73 £34,500 -1.42% 8
West Yorkshire -14 73 £43,750 -2.77% 11
Hampshire -16 63 £45,000 +18.42% 9
Surrey +18 61 £32,500 +8.33% 2
Leeds -5 61 £42,500 -5.55% 8
Birmingham +12 60 £47,500 -26.92% 6
North West -37 59 £35,000 -17.64% 18
Reading +36 58 £50,000 +66.66% 4
Glasgow +20 52 £45,000 +48.76% 8
Hertfordshire +15 44 £28,000 -51.30% 7
Wiltshire +23 37 £32,750 -22.94% 5
Cambridgeshire +15 37 £32,000 -15.78% 1
Warwickshire +22 35 £33,665 +49.62% 3
Nottinghamshire +24 30 £40,000 +25.00% 3
Nottingham +10 30 £40,000 +25.00% 3
Cheshire +6 30 £37,500 -16.66% 5
Bedfordshire +22 29 £47,500 +18.75% 4
Slough - 27 £27,500 - 1

Incident Management
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1620 (51.49%) ITIL
2 995 (31.63%) Windows
3 750 (23.84%) Problem Management
4 732 (23.27%) Microsoft
5 700 (22.25%) SLA
6 622 (19.77%) Service Management
7 616 (19.58%) Finance
8 583 (18.53%) Change Management
9 516 (16.40%) VMware
10 508 (16.15%) Service Delivery
11 505 (16.05%) Active Directory
12 490 (15.58%) Cisco
13 476 (15.13%) MS Excel
14 451 (14.34%) Firewall
15 435 (13.83%) Linux
16 407 (12.94%) Analytical Skills
17 406 (12.91%) SQL
18 398 (12.65%) VMware Infrastructure
19 394 (12.52%) MS Office
20 320 (10.17%) LAN
21 311 (9.89%) MS Exchange
22 308 (9.79%) Citrix
23 297 (9.44%) Security Cleared
24 288 (9.15%) WAN
25 275 (8.74%) Degree
26 274 (8.71%) UNIX
27 256 (8.14%) Cisco Certification
28 254 (8.07%) ITIL Certification
29 252 (8.01%) SQL Server
29 252 (8.01%) Root Cause Analysis

Incident Management
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 311 (9.89%) MS Exchange
2 159 (5.05%) IIS
3 90 (2.86%) SharePoint
4 88 (2.80%) Apache
5 77 (2.45%) Exchange Server 2010
6 59 (1.88%) Tomcat
7 55 (1.75%) Exchange Server 2013
8 52 (1.65%) Lync
9 41 (1.30%) JBoss
10 33 (1.05%) IBM Notes
11 31 (0.99%) Exchange Server 2007
12 29 (0.92%) WebLogic
13 25 (0.79%) Exchange Server 2003
14 23 (0.73%) WorkSite
14 23 (0.73%) Oracle Workflow
15 18 (0.57%) WebSphere
16 16 (0.51%) SAS
17 15 (0.48%) Blackberry Enterprise Server
18 13 (0.41%) SharePoint 2010
19 12 (0.38%) nginx
Applications
1 476 (15.13%) MS Excel
2 394 (12.52%) MS Office
3 35 (1.11%) MS PowerPoint
4 21 (0.67%) MS Project
5 17 (0.54%) MS Visio
6 6 (0.19%) Adobe Creative Suite
6 6 (0.19%) Spreadsheet
Business Applications
1 29 (0.92%) Oracle EBS
2 28 (0.89%) Remedy ITSM
3 27 (0.86%) Oracle EBS R12
4 21 (0.67%) Oracle Applications
5 17 (0.54%) Oracle Receivables
6 16 (0.51%) Oracle General Ledger
6 16 (0.51%) Dynamics CRM
7 15 (0.48%) Oracle Payables
8 14 (0.45%) Oracle iProcurement
9 13 (0.41%) Oracle Cash Management
10 11 (0.35%) Oracle Financials
11 9 (0.29%) assyst
12 8 (0.25%) Agresso
13 7 (0.22%) Summit
14 6 (0.19%) MetaTrader
15 5 (0.16%) HFM
16 4 (0.13%) Oracle FAH
16 4 (0.13%) Oracle 11i
16 4 (0.13%) SAP R/3
16 4 (0.13%) Dynamics AX
Cloud Services
1 41 (1.30%) SaaS
2 36 (1.14%) Office 365
3 35 (1.11%) Amazon AWS
4 28 (0.89%) Microsoft Azure
5 21 (0.67%) Cloud Computing
6 12 (0.38%) Amazon EC2
6 12 (0.38%) Amazon S3
6 12 (0.38%) Amazon SQS
6 12 (0.38%) Virtual Private Cloud
6 12 (0.38%) Amazon ELB
7 10 (0.32%) PaaS
8 8 (0.25%) Google Cloud Platform
9 5 (0.16%) Google Apps
10 4 (0.13%) Google Drive
11 2 (0.064%) Azure Active Directory
12 1 (0.032%) Google Analytics
12 1 (0.032%) Yammer
12 1 (0.032%) iPaaS
12 1 (0.032%) IaaS
Communications & Networking
1 451 (14.34%) Firewall
2 320 (10.17%) LAN
3 288 (9.15%) WAN
4 234 (7.44%) TCP/IP
5 172 (5.47%) VPN
6 157 (4.99%) Network Security
7 152 (4.83%) Internet
8 151 (4.80%) SAN
9 146 (4.64%) DNS
10 113 (3.59%) Cisco ASA
11 91 (2.89%) BGP
11 91 (2.89%) MPLS
12 76 (2.42%) Cisco IOS
13 73 (2.32%) Wireless
14 67 (2.13%) DHCP
15 61 (1.94%) EIGRP
16 60 (1.91%) Intrusion Detection
17 59 (1.88%) Wireshark
18 46 (1.46%) VoIP
19 44 (1.40%) Cisco Nexus
Database & Business Intelligence
1 252 (8.01%) SQL Server
2 89 (2.83%) MySQL
3 57 (1.81%) Oracle Database
4 38 (1.21%) Oracle Reports
5 37 (1.18%) SQL Server 2008
6 36 (1.14%) Relational Database
7 33 (1.05%) SQL Server Reporting Services
7 33 (1.05%) DB2
8 30 (0.95%) Data Warehouse
8 30 (0.95%) SQL Server Integration Services
9 25 (0.79%) Oracle Database 11g
10 24 (0.76%) Big Data
11 23 (0.73%) Data Mining
11 23 (0.73%) Oracle Database 10g
12 22 (0.70%) PostgreSQL
13 18 (0.57%) Amazon RDS
14 17 (0.54%) Oracle BI Publisher
15 16 (0.51%) Redis
15 16 (0.51%) MS Access
16 15 (0.48%) RDBMS
Development Applications
1 32 (1.02%) VSS/SourceSafe
2 19 (0.60%) Oracle Forms
3 17 (0.54%) Git (software)
4 16 (0.51%) VisualVM
4 16 (0.51%) JIRA
5 12 (0.38%) Team Foundation Server
6 11 (0.35%) ProC
7 9 (0.29%) Subversion
8 7 (0.22%) Jenkins
9 6 (0.19%) Maven
10 5 (0.16%) Toad
10 5 (0.16%) Apache Ivy
11 4 (0.13%) Yeoman
11 4 (0.13%) Ant
12 3 (0.095%) QuickTest Pro
12 3 (0.095%) PowerBuilder
12 3 (0.095%) Dreamweaver
12 3 (0.095%) Visual Studio
13 2 (0.064%) Mockito
13 2 (0.064%) Jasmine
General
1 616 (19.58%) Finance
2 230 (7.31%) Telecoms
3 198 (6.29%) Retail
4 186 (5.91%) Banking
5 142 (4.51%) Law
6 106 (3.37%) Legal
7 64 (2.03%) Advertising
8 48 (1.53%) Marketing
9 47 (1.49%) Back Office
10 38 (1.21%) Publishing
11 35 (1.11%) Billing
11 35 (1.11%) Manufacturing
12 30 (0.95%) Front Office
13 26 (0.83%) French Language
14 25 (0.79%) German Language
15 23 (0.73%) Investment Banking
16 20 (0.64%) Financial Institution
17 19 (0.60%) Games
18 18 (0.57%) Military
19 16 (0.51%) Retail Banking
Job Titles
1 893 (28.39%) Analyst
2 309 (9.82%) Support Analyst
3 299 (9.50%) Service Manager
4 240 (7.63%) Service Analyst
5 229 (7.28%) Support Engineer
6 213 (6.77%) Service Desk Analyst
7 203 (6.45%) Incident Manager
8 182 (5.79%) Network Engineer
9 160 (5.09%) Applications Support
10 145 (4.61%) Delivery Manager
11 144 (4.58%) Security Analyst
12 139 (4.42%) Services Delivery Manager
13 137 (4.35%) Team Leader
14 108 (3.43%) 2nd Line Support
15 102 (3.24%) Problem Manager
16 95 (3.02%) Senior Analyst
16 95 (3.02%) IT Support
17 87 (2.77%) Technical Support
18 83 (2.64%) Infrastructure Engineer
19 82 (2.61%) Operations Manager
Libraries, Frameworks & Software Standards
1 67 (2.13%) .NET
2 53 (1.68%) XML
3 51 (1.62%) Middleware
4 48 (1.53%) Web Services
5 41 (1.30%) HTML
6 28 (0.89%) CSS
7 25 (0.79%) ASP.NET
8 21 (0.67%) ISPF
9 17 (0.54%) HTML5
10 16 (0.51%) COM+
11 15 (0.48%) FIX Protocol
12 13 (0.41%) Application Packaging
13 12 (0.38%) .NET Framework
14 11 (0.35%) Oracle Fusion
15 10 (0.32%) SOAP
15 10 (0.32%) Flash
15 10 (0.32%) Spring
16 9 (0.29%) J2EE
17 8 (0.25%) Hibernate
18 7 (0.22%) Java EE
Miscellaneous
1 407 (12.94%) Analytical Skills
2 246 (7.82%) Management Information System
3 111 (3.53%) Statistics
4 97 (3.08%) Clustering
5 93 (2.96%) Blackberry
6 75 (2.38%) Computer Science
7 54 (1.72%) Mainframe
8 50 (1.59%) Life Science
9 39 (1.24%) Cryptography
10 38 (1.21%) FMCG
11 36 (1.14%) Client/Server
11 36 (1.14%) Video Conferencing
12 35 (1.11%) User Experience
13 34 (1.08%) Replication
14 32 (1.02%) CMDB
15 30 (0.95%) Thin Client
15 30 (0.95%) Fat Client
16 29 (0.92%) iPad
17 28 (0.89%) iPhone
17 28 (0.89%) Enterprise Software
Operating Systems
1 995 (31.63%) Windows
2 435 (13.83%) Linux
3 274 (8.71%) UNIX
4 242 (7.69%) Windows Server 2008
5 236 (7.50%) Windows 7
6 155 (4.93%) Windows Server 2012
7 136 (4.32%) Windows Server 2003
8 109 (3.46%) Red Hat Enterprise Linux
9 90 (2.86%) Solaris
10 74 (2.35%) Windows 8
11 71 (2.26%) Windows XP
12 54 (1.72%) Mac OS X
13 48 (1.53%) Android
14 34 (1.08%) AIX
14 34 (1.08%) Apple iOS
15 20 (0.64%) CentOS
16 15 (0.48%) Mac OS X Server
17 12 (0.38%) Amazon Linux
17 12 (0.38%) zOS
18 8 (0.25%) Windows Vista
Processes & Methodologies
1 1620 (51.49%) ITIL
2 750 (23.84%) Problem Management
3 622 (19.77%) Service Management
4 583 (18.53%) Change Management
5 508 (16.15%) Service Delivery
6 252 (8.01%) Root Cause Analysis
7 228 (7.25%) Information Security
8 192 (6.10%) ITSM
9 182 (5.79%) Mentoring
10 164 (5.21%) Agile Software Development
11 162 (5.15%) Continuous Improvement
12 152 (4.83%) SIEM
13 148 (4.70%) Project Management
14 140 (4.45%) Disaster Recovery
15 136 (4.32%) Capacity Management
16 132 (4.20%) E-Commerce
17 130 (4.13%) Change Control
18 128 (4.07%) Configuration Management
19 119 (3.78%) Risk Management
20 116 (3.69%) Stakeholder Management
Programming Languages
1 406 (12.91%) SQL
2 110 (3.50%) PowerShell
3 101 (3.21%) Java
4 68 (2.16%) Perl
5 44 (1.40%) Python
6 42 (1.34%) PL/SQL
6 42 (1.34%) JavaScript
7 41 (1.30%) PHP
8 35 (1.11%) Shell Script
9 27 (0.86%) C
10 25 (0.79%) C#
11 21 (0.67%) JCL
12 20 (0.64%) Bash Shell
13 18 (0.57%) Ruby
14 13 (0.41%) T-SQL
15 11 (0.35%) C++
16 10 (0.32%) VBScript
16 10 (0.32%) XPath
17 9 (0.29%) COBOL
18 7 (0.22%) Korn
Qualifications
1 297 (9.44%) Security Cleared
2 275 (8.74%) Degree
3 256 (8.14%) Cisco Certification
4 254 (8.07%) ITIL Certification
5 222 (7.06%) SC Cleared
6 181 (5.75%) Microsoft Certification
7 176 (5.59%) CCNA
8 166 (5.28%) CCNP
9 134 (4.26%) CISSP
10 114 (3.62%) MCSE
11 93 (2.96%) CISM
12 87 (2.77%) MCP
13 71 (2.26%) ITIL Foundation Certificate
14 66 (2.10%) DV Cleared
15 57 (1.81%) VMware Certified Professional (VCP)
16 46 (1.46%) CEH
17 43 (1.37%) CCSP
18 41 (1.30%) GIAC
19 39 (1.24%) MCITP
20 38 (1.21%) CCSA
Quality Assurance & Compliance
1 700 (22.25%) SLA
2 163 (5.18%) ISO/IEC 27001
3 94 (2.99%) PCI DSS
4 46 (1.46%) QA
5 28 (0.89%) Sarbanes-Oxley
6 27 (0.86%) COBIT
7 13 (0.41%) ISO 9001
8 7 (0.22%) HIPAA
8 7 (0.22%) ISO/IEC 17799
9 2 (0.064%) Basel II
9 2 (0.064%) ISO 9000
10 1 (0.032%) COSO
10 1 (0.032%) HL7
System Software
1 505 (16.05%) Active Directory
2 398 (12.65%) VMware Infrastructure
3 102 (3.24%) Hyper-V
4 71 (2.26%) vSphere
5 64 (2.03%) XenApp
6 59 (1.88%) Snort
7 44 (1.40%) XenDesktop
8 37 (1.18%) Terminal Services
9 26 (0.83%) VMware ESX
10 23 (0.73%) Microsoft App-V
11 16 (0.51%) Firmware
11 16 (0.51%) ISA Server
12 15 (0.48%) XenServer
13 14 (0.45%) VMware ESXi
14 10 (0.32%) Citrix Presentation Server
14 10 (0.32%) Oracle RAC
15 9 (0.29%) UAG
16 7 (0.22%) Xen
16 7 (0.22%) VMware Workstation
17 6 (0.19%) NFS
Systems Management
1 104 (3.31%) Nagios
2 97 (3.08%) SCCM
3 76 (2.42%) SCOM
4 49 (1.56%) Opsview
5 42 (1.34%) Opscode Chef
6 30 (0.95%) Cisco Prime
7 27 (0.86%) Cisco LMS
8 26 (0.83%) OpenView
9 25 (0.79%) NetBackup
10 24 (0.76%) Norton AntiVirus
11 23 (0.73%) Puppet
11 23 (0.73%) logstash
12 21 (0.67%) ServiceCenter
13 19 (0.60%) McAfee ePO
14 18 (0.57%) WSUS
15 17 (0.54%) Oracle RMAN
16 14 (0.45%) Data Guard
16 14 (0.45%) Backup Exec
17 12 (0.38%) HP SIM
17 12 (0.38%) Kibana
Vendors
1 732 (23.27%) Microsoft
2 516 (16.40%) VMware
3 490 (15.58%) Cisco
4 308 (9.79%) Citrix
5 228 (7.25%) Oracle
6 154 (4.90%) HP
7 137 (4.35%) Remedy
8 130 (4.13%) Juniper
9 109 (3.46%) CheckPoint
10 105 (3.34%) IBM
11 91 (2.89%) F5
12 85 (2.70%) Red Hat
12 85 (2.70%) Apple
13 79 (2.51%) Dell
14 77 (2.45%) EMC
15 72 (2.29%) NetApp
16 53 (1.68%) Symantec
17 52 (1.65%) McAfee
18 49 (1.56%) SAP
19 48 (1.53%) Altiris
London
Exposed Solutions
Salary: £35000 - £50000 per annum
Posted: 6 hours ago
High Wycombe, Buckinghamshire
Brightred Resourcing Limited
Salary: Up to £22,000 per annum Plus Bonus & Benefits
Posted: 12 hours ago
Hatfield, Hertfordshire
JM
Salary: £55000 - £65000 per annum + car + bonus
Posted: 14 hours ago
West Midlands
Ashdown IT
Salary: £40000 - £50000 per annum
Posted: 2 days ago
London
Harvey Nash plc
Salary: £20000 - £27000 per annum + Benefits
Posted: 2 days ago
City, London
Networking People
Posted: 2 days ago
Northampton, Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £50000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + On-call / bonus
Posted: 2 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £55000 - £75000 per annum, Benefits Excellent benefits
Posted: 2 days ago
South East
Vodafone
Posted: 2 days ago
North West London
Accomplish Today Ltd
Salary: From £30,000 to £40,000 per annum plus benefits
Posted: 2 days ago
Telford, Shropshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £26000.00 per annum
Posted: 2 days ago
Bristol, Avon
CGI
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Stratford-Upon-Avon, Warwickshire
ComputaCenter
Salary: Comprehensive flexible benefits
Posted: 2 days ago
Kingston Upon Thames, Surrey
Salt
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
East Sussex
ComputerWorld Personnel Ltd
Salary: £30000 - £40000 per annum
Posted: 2 days ago
East Sussex
ComputerWorld Personnel Ltd
Salary: £30000 - £40000 per annum
Posted: 2 days ago