The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 196 230 239
Rank change year-on-year
+34 +9
Permanent jobs citing Incident Management 1717 1488 1321
As % of all permanent IT jobs located in the UK 1.57% 1.26% 1.20%
As % of the Processes & Methodologies category 1.85% 1.53% 1.49%
Number of salaries quoted 1310 1165 1040
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £67,500 £67,500 £60,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92576 97321 88774
As % of all permanent IT jobs located in the UK 84.60% 82.73% 80.80%
Number of salaries quoted 75605 78726 73203
Average salary £50,000 £49,000 £46,000
Average salary % change year-on-year
+2.04% +6.52%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £71,500 £72,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 7 July 2015 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 1550 £42,500 -5.55% 159
London +14 508 £50,500 +1.00% 55
South East +78 446 £40,000 +5.26% 36
City of London +35 143 £55,000 - 21
Berkshire +45 133 £44,750 -20.44% 10
West Midlands +30 126 £37,500 -34.78% 11
East of England +8 124 £37,500 -11.24% 10
Yorkshire -12 108 £40,000 -5.88% 14
Buckinghamshire +68 106 £35,000 +4.47% 5
Milton Keynes +44 90 £34,500 +1.47% 4
North West +4 88 £35,000 -17.64% 15
West Yorkshire -4 85 £45,000 - 9
Scotland +14 83 £42,500 +19.89% 5
Surrey +31 79 £37,500 +2.73% 5
East Midlands +29 78 £40,000 -5.88% 6
Leeds -14 70 £45,000 - 7
Glasgow +31 68 £42,000 +61.53% 3
South West -2 65 £37,000 -1.33% 9
Birmingham -3 59 £45,000 -30.76% 6
Reading +42 52 £45,000 -18.18% 3
Hampshire -25 47 £29,250 -23.02% 4
Hertfordshire +25 46 £45,625 -20.65% 1
Manchester -2 44 £35,500 -6.57% 10
Warwickshire +18 40 £34,330 -1.91%
Cheshire +8 38 £35,000 -19.07% 4
Kent +28 31 £43,500 -3.33% 3
Nottingham +22 30 £40,000 - 3
Nottinghamshire +19 30 £40,000 +14.28% 3
Wiltshire +13 28 £45,000 +40.62% 1
Bedfordshire +5 28 £47,500 -6.86% 3

Incident Management
Top 30 Related IT Skills

For the 6 months to 7 July 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1724 (51.19%) ITIL
2 1034 (30.70%) Windows
3 786 (23.34%) Microsoft
4 768 (22.80%) Problem Management
5 756 (22.45%) SLA
6 710 (21.08%) Finance
7 662 (19.66%) Service Management
8 650 (19.30%) Change Management
9 581 (17.25%) Service Delivery
10 548 (16.27%) VMware
11 513 (15.23%) Cisco
12 512 (15.20%) MS Excel
13 509 (15.11%) Active Directory
14 500 (14.85%) Firewall
15 466 (13.84%) SQL
16 443 (13.15%) Analytical Skills
17 433 (12.86%) Linux
18 404 (12.00%) MS Office
19 395 (11.73%) VMware Infrastructure
20 327 (9.71%) Degree
21 321 (9.53%) LAN
22 312 (9.26%) Information Security
23 306 (9.09%) Citrix
24 300 (8.91%) UNIX
25 295 (8.76%) MS Exchange
26 294 (8.73%) WAN
27 287 (8.52%) ITIL Certification
28 273 (8.11%) Root Cause Analysis
29 271 (8.05%) Cisco Certification
30 265 (7.87%) Security Cleared

Incident Management
Top Related IT Skills by Category

For the 6 months to 7 July 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 295 (8.76%) MS Exchange
2 168 (4.99%) IIS
3 86 (2.55%) Exchange Server 2010
4 83 (2.46%) SharePoint
5 78 (2.32%) Apache
6 62 (1.84%) Lync
7 60 (1.78%) Tomcat
8 52 (1.54%) JBoss
9 50 (1.48%) IBM Notes
10 47 (1.40%) Exchange Server 2013
11 45 (1.34%) WebLogic
12 29 (0.86%) Exchange Server 2007
13 28 (0.83%) Oracle Workflow
14 25 (0.74%) WorkSite
15 23 (0.68%) nginx
15 23 (0.68%) Exchange Server 2003
16 19 (0.56%) OpenStack
17 18 (0.53%) WebSphere
17 18 (0.53%) SAS
18 12 (0.36%) Oracle Application Server
Applications
1 512 (15.20%) MS Excel
2 404 (12.00%) MS Office
3 36 (1.07%) MS PowerPoint
4 24 (0.71%) MS Project
5 16 (0.48%) MS Visio
6 7 (0.21%) Spreadsheet
6 7 (0.21%) Adobe Creative Suite
7 2 (0.059%) DOC1
7 2 (0.059%) PrintSoft PReS
Business Applications
1 36 (1.07%) Remedy ITSM
2 29 (0.86%) Oracle EBS
3 26 (0.77%) Oracle EBS R12
4 23 (0.68%) Oracle Applications
5 17 (0.50%) Oracle General Ledger
5 17 (0.50%) Oracle Receivables
6 16 (0.48%) Oracle Payables
7 15 (0.45%) Oracle iProcurement
8 14 (0.42%) Dynamics CRM
9 13 (0.39%) Oracle Cash Management
10 10 (0.30%) SAP Oil and Gas
10 10 (0.30%) Oracle Financials
11 9 (0.27%) Summit
11 9 (0.27%) assyst
11 9 (0.27%) MetaTrader
12 8 (0.24%) SAP CO
12 8 (0.24%) SAP FI/CO
12 8 (0.24%) SAP FI
13 7 (0.21%) Remedy AR System
14 6 (0.18%) SAP SRM
Cloud Services
1 53 (1.57%) Office 365
2 45 (1.34%) Amazon AWS
3 44 (1.31%) SaaS
4 41 (1.22%) Microsoft Azure
5 21 (0.62%) Cloud Computing
6 14 (0.42%) PaaS
7 8 (0.24%) Amazon SQS
7 8 (0.24%) Amazon EC2
7 8 (0.24%) Amazon S3
7 8 (0.24%) Amazon ELB
7 8 (0.24%) Google Cloud Platform
7 8 (0.24%) Virtual Private Cloud
8 5 (0.15%) Google Analytics
9 4 (0.12%) IaaS
9 4 (0.12%) Google Drive
9 4 (0.12%) Google Apps
10 1 (0.030%) Force.com
10 1 (0.030%) iPaaS
Communications & Networking
1 500 (14.85%) Firewall
2 321 (9.53%) LAN
3 294 (8.73%) WAN
4 233 (6.92%) TCP/IP
5 198 (5.88%) VPN
6 181 (5.37%) Network Security
7 152 (4.51%) SAN
8 135 (4.01%) DNS
9 132 (3.92%) Internet
10 112 (3.33%) Cisco ASA
11 96 (2.85%) BGP
12 91 (2.70%) MPLS
13 81 (2.40%) Cisco IOS
14 68 (2.02%) VoIP
15 63 (1.87%) Wireless
16 62 (1.84%) DHCP
17 60 (1.78%) Intrusion Detection
18 55 (1.63%) OSPF
18 55 (1.63%) EIGRP
19 51 (1.51%) Wireshark
Database & Business Intelligence
1 264 (7.84%) SQL Server
2 77 (2.29%) MySQL
3 69 (2.05%) Oracle Database
4 52 (1.54%) SQL Server Reporting Services
5 45 (1.34%) Oracle Reports
5 45 (1.34%) Relational Database
6 43 (1.28%) DB2
6 43 (1.28%) SQL Server Integration Services
7 38 (1.13%) SQL Server 2008
8 30 (0.89%) Oracle Database 11g
9 29 (0.86%) Big Data
10 28 (0.83%) Data Warehouse
10 28 (0.83%) Oracle Database 10g
11 26 (0.77%) PostgreSQL
12 22 (0.65%) SQL Server Analysis Services
13 21 (0.62%) SQL Server 2012
13 21 (0.62%) Data Mining
14 19 (0.56%) RDBMS
15 18 (0.53%) Oracle BI Publisher
16 14 (0.42%) Amazon RDS
Development Applications
1 33 (0.98%) VSS/SourceSafe
2 23 (0.68%) JIRA
3 18 (0.53%) Oracle Forms
4 16 (0.48%) VisualVM
5 14 (0.42%) Subversion
6 13 (0.39%) Jenkins
7 12 (0.36%) Git (software)
7 12 (0.36%) ProC
8 10 (0.30%) Maven
9 8 (0.24%) Team Foundation Server
10 7 (0.21%) Ant
11 5 (0.15%) JUnit
11 5 (0.15%) Toad
11 5 (0.15%) Apache Ivy
12 4 (0.12%) Yeoman
13 3 (0.089%) FitNesse
13 3 (0.089%) XMLUnit
13 3 (0.089%) Dreamweaver
13 3 (0.089%) HP UFT
13 3 (0.089%) PowerBuilder
General
1 710 (21.08%) Finance
2 239 (7.10%) Banking
3 216 (6.41%) Telecoms
4 211 (6.26%) Retail
5 152 (4.51%) Law
6 119 (3.53%) Legal
7 60 (1.78%) Advertising
8 57 (1.69%) Manufacturing
9 50 (1.48%) Back Office
10 48 (1.43%) Marketing
11 34 (1.01%) Billing
12 31 (0.92%) French Language
13 30 (0.89%) Front Office
14 29 (0.86%) Publishing
15 28 (0.83%) German Language
16 25 (0.74%) Investment Banking
16 25 (0.74%) Games
17 23 (0.68%) Financial Institution
18 17 (0.50%) Electronics
18 17 (0.50%) Retail Banking
Job Titles
1 930 (27.61%) Analyst
2 331 (9.83%) Service Manager
3 321 (9.53%) Support Analyst
4 225 (6.68%) Service Analyst
5 211 (6.26%) Support Engineer
6 198 (5.88%) Applications Support
6 198 (5.88%) Service Desk Analyst
7 187 (5.55%) Incident Manager
8 167 (4.96%) Delivery Manager
9 164 (4.87%) Security Analyst
10 162 (4.81%) Network Engineer
11 158 (4.69%) Services Delivery Manager
12 147 (4.36%) Team Leader
13 109 (3.24%) 2nd Line Support
14 102 (3.03%) DBA
15 96 (2.85%) Problem Manager
16 95 (2.82%) Applications Support Analyst
17 93 (2.76%) IT Support
18 92 (2.73%) Senior Analyst
19 89 (2.64%) Support Manager
Libraries, Frameworks & Software Standards
1 75 (2.23%) .NET
2 58 (1.72%) XML
3 49 (1.45%) Web Services
3 49 (1.45%) Middleware
4 39 (1.16%) HTML
5 34 (1.01%) CSS
6 33 (0.98%) ASP.NET
7 32 (0.95%) ISPF
8 21 (0.62%) FIX Protocol
9 17 (0.50%) HTML5
10 16 (0.48%) COM+
11 15 (0.45%) Oracle Fusion
12 14 (0.42%) Spring
13 11 (0.33%) Application Packaging
14 10 (0.30%) JSON
14 10 (0.30%) MCollective
14 10 (0.30%) J2EE
15 9 (0.27%) SOAP
15 9 (0.27%) Ajax
15 9 (0.27%) jQuery
Miscellaneous
1 443 (13.15%) Analytical Skills
2 257 (7.63%) Management Information System
3 254 (7.54%) Data Centre
4 105 (3.12%) Statistics
5 90 (2.67%) Clustering
6 88 (2.61%) Computer Science
7 86 (2.55%) Blackberry
8 73 (2.17%) Mainframe
9 55 (1.63%) Cryptography
10 49 (1.45%) Life Science
11 46 (1.37%) User Experience
12 44 (1.31%) Video Conferencing
13 40 (1.19%) Client/Server
14 38 (1.13%) FMCG
15 37 (1.10%) Fat Client
15 37 (1.10%) Thin Client
16 35 (1.04%) Replication
17 30 (0.89%) iPad
18 29 (0.86%) CMDB
19 25 (0.74%) iPhone
Operating Systems
1 1034 (30.70%) Windows
2 433 (12.86%) Linux
3 300 (8.91%) UNIX
4 247 (7.33%) Windows Server 2008
5 217 (6.44%) Windows 7
6 165 (4.90%) Windows Server 2003
7 158 (4.69%) Windows Server 2012
8 103 (3.06%) Red Hat Enterprise Linux
9 90 (2.67%) Solaris
10 71 (2.11%) Windows 8
11 61 (1.81%) Windows XP
12 57 (1.69%) Mac OS X
13 54 (1.60%) Android
14 43 (1.28%) AIX
15 31 (0.92%) Apple iOS
16 17 (0.50%) zOS
17 13 (0.39%) CentOS
18 12 (0.36%) Mac OS X Server
19 10 (0.30%) Windows Vista
20 8 (0.24%) Amazon Linux
Processes & Methodologies
1 1724 (51.19%) ITIL
2 768 (22.80%) Problem Management
3 662 (19.66%) Service Management
4 650 (19.30%) Change Management
5 581 (17.25%) Service Delivery
6 312 (9.26%) Information Security
7 273 (8.11%) Root Cause Analysis
8 219 (6.50%) ITSM
9 192 (5.70%) Project Management
10 189 (5.61%) SIEM
10 189 (5.61%) Continuous Improvement
11 178 (5.29%) Agile Software Development
12 172 (5.11%) Mentoring
13 151 (4.48%) Configuration Management
13 151 (4.48%) Release Management
14 150 (4.45%) Stakeholder Management
15 143 (4.25%) Risk Management
15 143 (4.25%) Disaster Recovery
16 141 (4.19%) Change Control
17 138 (4.10%) Capacity Management
Programming Languages
1 466 (13.84%) SQL
2 123 (3.65%) Java
3 104 (3.09%) PowerShell
4 89 (2.64%) Perl
5 54 (1.60%) Python
6 49 (1.45%) PL/SQL
7 45 (1.34%) Shell Script
8 41 (1.22%) C#
9 38 (1.13%) C
10 36 (1.07%) PHP
11 34 (1.01%) JavaScript
12 31 (0.92%) JCL
13 29 (0.86%) Bash Shell
14 22 (0.65%) T-SQL
15 15 (0.45%) C++
15 15 (0.45%) Ruby
16 12 (0.36%) Korn
16 12 (0.36%) COBOL
17 11 (0.33%) VBScript
17 11 (0.33%) XPath
Qualifications
1 327 (9.71%) Degree
2 287 (8.52%) ITIL Certification
3 271 (8.05%) Cisco Certification
4 265 (7.87%) Security Cleared
5 185 (5.49%) CISSP
6 182 (5.40%) CCNA
7 175 (5.20%) Microsoft Certification
7 175 (5.20%) SC Cleared
8 171 (5.08%) CCNP
9 122 (3.62%) CISM
10 105 (3.12%) MCSE
11 98 (2.91%) MCP
12 71 (2.11%) ITIL Foundation Certificate
13 62 (1.84%) DV Cleared
14 56 (1.66%) CISA
15 51 (1.51%) VMware Certified Professional (VCP)
16 46 (1.37%) CCSP
17 39 (1.16%) PRINCE2 Certification
18 37 (1.10%) MCSA
18 37 (1.10%) MCITP
Quality Assurance & Compliance
1 756 (22.45%) SLA
2 181 (5.37%) ISO/IEC 27001
3 110 (3.27%) PCI DSS
4 69 (2.05%) QA
5 38 (1.13%) Sarbanes-Oxley
6 34 (1.01%) COBIT
7 13 (0.39%) ISO 9001
8 10 (0.30%) ISO/IEC 17799
9 5 (0.15%) ISO 9000
9 5 (0.15%) HIPAA
10 2 (0.059%) HL7
11 1 (0.030%) DICOM
11 1 (0.030%) COSO
System Software
1 509 (15.11%) Active Directory
2 395 (11.73%) VMware Infrastructure
3 101 (3.00%) Hyper-V
4 65 (1.93%) XenApp
5 52 (1.54%) vSphere
6 47 (1.40%) XenDesktop
7 42 (1.25%) Snort
8 37 (1.10%) Terminal Services
9 21 (0.62%) VMware ESX
9 21 (0.62%) Microsoft App-V
10 18 (0.53%) VMware ESXi
11 16 (0.48%) XenServer
12 15 (0.45%) Oracle RAC
13 14 (0.42%) ISA Server
14 13 (0.39%) Citrix Presentation Server
14 13 (0.39%) Xen
14 13 (0.39%) UAG
15 11 (0.33%) Squid
15 11 (0.33%) VMware Workstation
16 10 (0.30%) qmail
Systems Management
1 108 (3.21%) Nagios
2 96 (2.85%) SCCM
3 69 (2.05%) SCOM
4 49 (1.45%) Opsview
5 37 (1.10%) Puppet
6 35 (1.04%) Opscode Chef
7 31 (0.92%) OpenView
8 29 (0.86%) logstash
9 28 (0.83%) ServiceCenter
10 27 (0.80%) Cisco LMS
11 25 (0.74%) Cisco Prime
12 23 (0.68%) Backup Exec
13 22 (0.65%) McAfee ePO
14 21 (0.62%) NetBackup
15 19 (0.56%) Norton AntiVirus
16 18 (0.53%) Oracle RMAN
16 18 (0.53%) WSUS
17 15 (0.45%) Data Guard
18 14 (0.42%) Systems Management Server (SMS)
18 14 (0.42%) Cacti
Vendors
1 786 (23.34%) Microsoft
2 548 (16.27%) VMware
3 513 (15.23%) Cisco
4 306 (9.09%) Citrix
5 250 (7.42%) Oracle
6 162 (4.81%) Remedy
7 151 (4.48%) HP
8 129 (3.83%) IBM
9 123 (3.65%) Juniper
10 116 (3.44%) CheckPoint
11 99 (2.94%) F5
12 88 (2.61%) Red Hat
13 86 (2.55%) Apple
14 76 (2.26%) SAP
15 75 (2.23%) NetApp
16 74 (2.20%) EMC
17 66 (1.96%) Dell
18 61 (1.81%) McAfee
19 57 (1.69%) Computacenter
20 56 (1.66%) Symantec
Crawley, West Sussex
Evolution Recruitment Solutions
Salary: 25,000 to 35,000
Posted: 2 hours ago
Bristol, Avon
CPS Group UK
Salary: £45k - 65k per year + Excellent Benefits & Bonus
Posted: 2 hours ago
Wilmslow, Cheshire
Sanderson Recruitment Plc
Salary: excellent benefits
Posted: 11 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 11 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 11 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 11 hours ago
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 17 hours ago
UK
Sopra Steria Recruitment
Salary: From £30,000 to £35,000 per annum
Posted: 17 hours ago
London
Orbis Resourcing Ltd
Salary: Up to £85k base +10% bonus
Posted: 18 hours ago
London
Nicoll Curtin
Salary: £65000.00 - £75000.00 per annum + Bonus + Benefits
Posted: 18 hours ago
Newport, Gwent
NES IT
Posted: 20 hours ago
Huddersfield, West Yorkshire
Vertical IT
Salary: excellent benefits
Posted: 21 hours ago
Nottingham, Nottinghamshire
ComputaCenter
Salary: Comprehensive Benefits
Posted: 21 hours ago
London
Vertical IT
Salary: £40000 - £45000 per annum + BENEFITS
Posted: 22 hours ago
South East London
Perfect People Recruitment Solutions Ltd
Salary: to c£70,000 plus 10% bonus and benefits
Posted: 22 hours ago
City, London
Nigel Frank International Ltd
Posted: 23 hours ago
Peterborough, Cambridgeshire
Anderson Lamb
Salary: From £35,000 to £40,000 per annum Plus Benefits, On Call and Over time
Posted: 23 hours ago
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: 23 hours ago
West Midlands
Randstad Technologies
Salary: £80000 per annum + car
Posted: Yesterday
London
Cititec
Salary: £40k - 45k per year + Bonus + Benefits
Posted: Yesterday