The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Incident Management
Rank 233 230 250
Rank change year-on-year
-3 +20
Permanent jobs citing Incident Management 1517 1624 1497
As % of all permanent IT jobs located in the UK 1.47% 1.46% 1.25%
As % of the Processes & Methodologies category 1.68% 1.70% 1.47%
Number of salaries quoted 1118 1188 1098
Average salary £44,000 £42,500 £41,500
Average salary % change year-on-year
+3.52% +2.40%
90% offered a salary of more than £25,000 £23,500 £22,500
10% offered a salary of more than £70,000 £65,000 £64,000
UK excluding London average salary £41,500 £40,000 £39,000
% change year-on-year
+3.75% +2.56%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
90545 95411 102003
As % of all permanent IT jobs located in the UK 87.61% 85.93% 85.31%
Number of salaries quoted 75257 77107 82195
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,000 £30,250
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 29 April 2016 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 1410 £45,000 +5.88% 141
London +6 495 £53,500 +7.00% 38
South East -22 306 £50,000 +28.20% 27
West Midlands +3 141 £40,000 - 16
East of England +19 134 £42,500 +6.25% 14
Yorkshire +28 129 £42,000 -1.17% 19
Birmingham +22 100 £45,000 - 4
West Yorkshire +25 98 £42,000 -6.66% 12
Berkshire -29 94 £54,750 +28.82% 10
City of London +21 88 £50,500 +1.00% 12
North West +17 81 £37,000 -6.32% 10
Surrey +18 80 £47,500 +54.47% 7
Hertfordshire +44 77 £42,500 +41.66% 3
Buckinghamshire +13 63 £26,750 -18.93% 2
Leeds -1 63 £42,000 -6.66% 7
Manchester +33 59 £52,500 +34.61% 3
East Midlands -39 53 £40,000 - 3
South West -42 51 £33,500 +3.07% 6
Hemel Hempstead +42 36 £42,500 +51.78% 2
Reading -3 36 £55,000 +10.00% 6
Scotland -42 36 £39,750 -11.66% 6
Milton Keynes -2 33 £25,000 -24.24% 2
Wales +19 31 £27,250 -38.06% 4
South Wales +18 28 £26,750 -39.20% 4
Hampshire -29 27 £32,500 -32.29% 2
Bedfordshire -10 25 £32,500 -31.57% 1
Bristol +5 24 £36,750 +5.00% 2
High Wycombe +17 22 £30,000 -29.41%
Cardiff +11 22 £27,000 -38.63%
North Yorkshire +8 21 £28,750 -8.00% 6

Incident Management
Top 30 Related IT Skills

For the 6 months to 29 April 2016, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1536 (48.96%) ITIL
2 935 (29.81%) Windows
3 813 (25.92%) Problem Management
4 787 (25.09%) Finance
5 685 (21.84%) Microsoft
6 672 (21.42%) Change Management
7 628 (20.02%) Service Management
8 603 (19.22%) SLA
9 555 (17.69%) Service Delivery
10 532 (16.96%) SQL
11 529 (16.86%) Linux
12 456 (14.54%) Active Directory
13 428 (13.64%) Cisco
14 403 (12.85%) VMware
15 349 (11.13%) Analytical Skills
16 348 (11.09%) MS Excel
17 344 (10.97%) Windows Server
18 331 (10.55%) Firewall
19 309 (9.85%) Degree
20 296 (9.44%) Information Security
21 282 (8.99%) Project Management
22 277 (8.83%) MS Office
23 275 (8.77%) Root Cause Analysis
24 272 (8.67%) Management Information System
25 269 (8.58%) Unix
26 265 (8.45%) LAN
27 259 (8.26%) Citrix
28 255 (8.13%) Banking
28 255 (8.13%) VMware Infrastructure
29 247 (7.87%) ITIL V3

Incident Management
Top Related IT Skills by Category

For the 6 months to 29 April 2016, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 127 (4.05%) MS Exchange
2 112 (3.57%) SharePoint
3 107 (3.41%) IIS
4 100 (3.19%) Apache
5 64 (2.04%) Skype for Business
6 62 (1.98%) Tomcat
7 55 (1.75%) WebLogic
8 54 (1.72%) Exchange Server 2010
9 44 (1.40%) JBoss
10 35 (1.12%) Exchange Server 2013
11 34 (1.08%) WebSphere
12 31 (0.99%) OpenStack
13 27 (0.86%) nginx
14 24 (0.77%) CMS
14 24 (0.77%) Exchange Server 2007
15 22 (0.70%) IBM Notes
16 19 (0.61%) Apache Solr
16 19 (0.61%) Oracle UPK
16 19 (0.61%) Oracle Workflow
17 18 (0.57%) BizTalk Server
Applications
1 348 (11.09%) MS Excel
2 277 (8.83%) MS Office
3 29 (0.92%) MS PowerPoint
4 28 (0.89%) MS Project
5 20 (0.64%) MS Visio
6 3 (0.096%) Spreadsheet
7 2 (0.064%) Acrobat
Business Applications
1 66 (2.10%) Remedy ITSM
2 34 (1.08%) assyst
3 26 (0.83%) SAP ERP
4 20 (0.64%) Oracle EBS
5 19 (0.61%) Oracle EBS R12
5 19 (0.61%) Oracle Financials
6 17 (0.54%) Dynamics AX
6 17 (0.54%) Dynamics CRM
7 11 (0.35%) HFM
8 9 (0.29%) Oracle FAH
9 8 (0.26%) Oracle Assets
9 8 (0.26%) Oracle Payables
9 8 (0.26%) Oracle Receivables
10 6 (0.19%) Bankmaster
10 6 (0.19%) JDE EnterpriseOne
10 6 (0.19%) MetaTrader
10 6 (0.19%) SAP R/3
11 5 (0.16%) SAP CO
11 5 (0.16%) SAP FI
11 5 (0.16%) SAP FI/CO
Cloud Services
1 100 (3.19%) Office 365
2 69 (2.20%) Microsoft Azure
3 59 (1.88%) Amazon AWS
4 48 (1.53%) SaaS
5 46 (1.47%) Cloud Computing
6 41 (1.31%) PaaS
7 38 (1.21%) IaaS
8 9 (0.29%) Google Cloud Platform
9 6 (0.19%) DigitalOcean
9 6 (0.19%) Linode
9 6 (0.19%) Mimecast
10 4 (0.13%) AWS CloudFormation
11 2 (0.064%) Amazon EC2
11 2 (0.064%) Force.com
11 2 (0.064%) SuccessFactors
12 1 (0.032%) Google Apps
12 1 (0.032%) OneDrive
Communications & Networking
1 331 (10.55%) Firewall
2 265 (8.45%) LAN
3 247 (7.87%) WAN
4 179 (5.71%) Internet
5 169 (5.39%) TCP/IP
6 161 (5.13%) DNS
7 137 (4.37%) SAN
8 118 (3.76%) VPN
9 91 (2.90%) Network Security
10 78 (2.49%) VoIP
11 77 (2.45%) Intrusion Detection
12 69 (2.20%) DHCP
12 69 (2.20%) Wireless
13 61 (1.94%) Cisco IOS
14 59 (1.88%) Cisco ASA
14 59 (1.88%) MPLS
15 54 (1.72%) LDAP
16 48 (1.53%) HTTP
17 47 (1.50%) SSL
18 46 (1.47%) Unified Communications
Database & Business Intelligence
1 244 (7.78%) SQL Server
2 157 (5.00%) MySQL
3 77 (2.45%) Oracle Database
4 65 (2.07%) Relational Database
5 64 (2.04%) SQL Server 2008
6 60 (1.91%) SQL Server Reporting Services
7 59 (1.88%) SQL Server Integration Services
8 48 (1.53%) SQL Server 2012
9 44 (1.40%) SQL Server Analysis Services
10 35 (1.12%) Data Warehouse
11 31 (0.99%) Oracle Reports
12 29 (0.92%) PostgreSQL
13 28 (0.89%) Oracle Database 10g
13 28 (0.89%) Oracle Database 11g
13 28 (0.89%) RDBMS
14 25 (0.80%) SQLPlus
15 21 (0.67%) NoSQL
15 21 (0.67%) Oracle BI EE
15 21 (0.67%) SQL Server 2005
16 19 (0.61%) MongoDB
Development Applications
1 44 (1.40%) JIRA
2 39 (1.24%) Jenkins
3 35 (1.12%) Git (software)
4 24 (0.77%) TeamCity
5 22 (0.70%) Subversion
6 20 (0.64%) Octopus Deploy
6 20 (0.64%) Team Foundation Server
7 19 (0.61%) Toad
8 16 (0.51%) Atlassian Bamboo
8 16 (0.51%) MSBuild
9 9 (0.29%) Eclipse
10 7 (0.22%) Oracle Forms
11 6 (0.19%) Bugzilla
11 6 (0.19%) MSI
11 6 (0.19%) Vagrant
11 6 (0.19%) Visual Studio
11 6 (0.19%) VisualVM
12 5 (0.16%) SQL Server Management Studio (SSMS)
13 3 (0.096%) Metasploit
13 3 (0.096%) VSS/SourceSafe
General
1 787 (25.09%) Finance
2 255 (8.13%) Banking
3 166 (5.29%) Telecoms
4 125 (3.98%) Retail
5 103 (3.28%) Legal
6 66 (2.10%) Front Office
7 53 (1.69%) Investment Banking
8 44 (1.40%) Law
9 42 (1.34%) Marketing
10 40 (1.28%) Manufacturing
11 36 (1.15%) Back Office
12 33 (1.05%) Financial Institution
13 28 (0.89%) Publishing
14 24 (0.77%) Billing
15 21 (0.67%) Games
16 15 (0.48%) Local Government
17 13 (0.41%) International Banking
18 11 (0.35%) Advertising
19 9 (0.29%) French Language
20 7 (0.22%) Online Betting
Job Titles
1 906 (28.88%) Analyst
2 294 (9.37%) Service Analyst
3 286 (9.12%) Support Analyst
4 266 (8.48%) Service Manager
5 214 (6.82%) Applications Support
6 210 (6.69%) Support Engineer
7 206 (6.57%) Service Desk Analyst
8 178 (5.67%) Incident Manager
9 161 (5.13%) IT Manager
10 142 (4.53%) Team Leader
11 127 (4.05%) DBA
12 107 (3.41%) Administrator
13 97 (3.09%) Security Analyst
14 96 (3.06%) IT Support
14 96 (3.06%) Network Engineer
14 96 (3.06%) Services Delivery Manager
15 95 (3.03%) 2nd Line Support
16 93 (2.96%) IT Analyst
16 93 (2.96%) Senior Manager
17 92 (2.93%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 134 (4.27%) .NET
2 98 (3.12%) XML
3 94 (3.00%) Web Services
4 67 (2.14%) HTML
5 41 (1.31%) Middleware
6 38 (1.21%) LAMP
7 33 (1.05%) FIX Protocol
8 32 (1.02%) CSS
9 26 (0.83%) SOAP
10 20 (0.64%) XMPP
11 18 (0.57%) LEMP Stack
12 17 (0.54%) Java EE
12 17 (0.54%) WCF
13 15 (0.48%) .NET Framework
13 15 (0.48%) ASP.NET
14 14 (0.45%) MDX
15 13 (0.41%) MCollective
16 12 (0.38%) REST
16 12 (0.38%) WPF
16 12 (0.38%) XSL
Miscellaneous
1 349 (11.13%) Analytical Skills
2 272 (8.67%) Management Information System
3 194 (6.18%) Data Centre
4 105 (3.35%) Replication
5 69 (2.20%) Computer Science
6 66 (2.10%) Blackberry
7 63 (2.01%) Clustering
8 53 (1.69%) Statistics
9 50 (1.59%) Cyberthreat
10 49 (1.56%) Mainframe
11 45 (1.43%) Client/Server
11 45 (1.43%) Cyber Attack
12 38 (1.21%) Security Operations Centre
13 36 (1.15%) FMCG
14 31 (0.99%) Foreign Exchange (FX)
14 31 (0.99%) Mobile App
15 30 (0.96%) Driving Licence
15 30 (0.96%) Hedge funds
16 29 (0.92%) Enterprise Software
17 28 (0.89%) Mobile Banking
Operating Systems
1 935 (29.81%) Windows
2 529 (16.86%) Linux
3 344 (10.97%) Windows Server
4 269 (8.58%) Unix
5 189 (6.02%) Windows Server 2008
6 177 (5.64%) Windows 7
7 114 (3.63%) Windows Server 2003
8 110 (3.51%) Red Hat Enterprise Linux
9 108 (3.44%) Windows Server 2012
10 59 (1.88%) Windows 8
11 55 (1.75%) Solaris
12 53 (1.69%) Windows XP
13 47 (1.50%) AIX
14 41 (1.31%) Ubuntu
15 40 (1.28%) CentOS
16 32 (1.02%) Mac OS X
17 30 (0.96%) Android
18 24 (0.77%) Apple iOS
18 24 (0.77%) Windows 10
19 18 (0.57%) SUSE Linux Enterprise Server
Processes & Methodologies
1 1536 (48.96%) ITIL
2 813 (25.92%) Problem Management
3 672 (21.42%) Change Management
4 628 (20.02%) Service Management
5 555 (17.69%) Service Delivery
6 296 (9.44%) Information Security
7 282 (8.99%) Project Management
8 275 (8.77%) Root Cause Analysis
9 247 (7.87%) ITIL V3
10 234 (7.46%) ITSM
11 211 (6.73%) Disaster Recovery
12 196 (6.25%) High Availability
13 184 (5.87%) Release Management
14 160 (5.10%) Risk Management
15 154 (4.91%) Configuration Management
16 151 (4.81%) Mentoring
17 144 (4.59%) Stakeholder Management
18 140 (4.46%) Continuous Improvement
19 135 (4.30%) Change Control
20 130 (4.14%) Security Operations
Programming Languages
1 532 (16.96%) SQL
2 164 (5.23%) Java
3 112 (3.57%) PowerShell
4 109 (3.47%) Perl
5 94 (3.00%) Python
6 76 (2.42%) Bash Shell
7 72 (2.30%) C
8 62 (1.98%) C#
9 57 (1.82%) PL/SQL
10 53 (1.69%) Shell Script
11 48 (1.53%) JavaScript
12 42 (1.34%) VB
13 40 (1.28%) T-SQL
14 33 (1.05%) C++
15 24 (0.77%) AWK
15 24 (0.77%) sed
16 18 (0.57%) PHP
17 15 (0.48%) Ruby
18 12 (0.38%) Bourne shell
19 9 (0.29%) Korn
Qualifications
1 309 (9.85%) Degree
2 221 (7.04%) Cisco Certification
3 200 (6.38%) Security Cleared
4 197 (6.28%) ITIL Certification
5 180 (5.74%) CISSP
6 154 (4.91%) SC Cleared
7 152 (4.85%) CCNP
8 147 (4.69%) Microsoft Certification
9 144 (4.59%) CCNA
10 110 (3.51%) CISM
11 100 (3.19%) MCP
12 54 (1.72%) MCSE
13 53 (1.69%) ITIL Foundation Certificate
14 49 (1.56%) CISA
15 40 (1.28%) CEH
16 37 (1.18%) CRISC
16 37 (1.18%) MCSA
17 32 (1.02%) CCVP
18 30 (0.96%) DV Cleared
19 27 (0.86%) SANS
Quality Assurance & Compliance
1 603 (19.22%) SLA
2 206 (6.57%) ISO/IEC 27001
3 93 (2.96%) PCI DSS
4 50 (1.59%) COBIT
5 47 (1.50%) QA
6 39 (1.24%) Sarbanes-Oxley
7 17 (0.54%) ISO 9001
8 10 (0.32%) HMG Security Policy Framework
9 7 (0.22%) ISO22301
10 6 (0.19%) JSP 440
11 5 (0.16%) GAAP
12 4 (0.13%) COSO
12 4 (0.13%) RMADS
13 3 (0.096%) Data Quality
13 3 (0.096%) DICOM
13 3 (0.096%) HIPAA
13 3 (0.096%) HL7
13 3 (0.096%) ISO27002
14 2 (0.064%) BS7799
14 2 (0.064%) ISO 14001
System Software
1 456 (14.54%) Active Directory
2 255 (8.13%) VMware Infrastructure
3 99 (3.16%) XenApp
4 75 (2.39%) Hyper-V
5 69 (2.20%) vSphere
6 48 (1.53%) XenDesktop
7 27 (0.86%) Firmware
8 22 (0.70%) Microsoft App-V
8 22 (0.70%) Terminal Services
9 21 (0.67%) Oracle RAC
10 20 (0.64%) Snort
11 19 (0.61%) VMware ESX
11 19 (0.61%) VMware Workstation
12 16 (0.51%) Oracle Clusterware
12 16 (0.51%) XenServer
13 15 (0.48%) Squid
14 14 (0.45%) qmail
15 13 (0.41%) Citrix Presentation Server
16 11 (0.35%) VMware ESXi
17 9 (0.29%) VirtualBox
Systems Management
1 136 (4.34%) SCCM
2 77 (2.45%) Nagios
3 51 (1.63%) Puppet
4 48 (1.53%) SCOM
5 46 (1.47%) ZABBIX
6 42 (1.34%) Cisco CUCM
7 40 (1.28%) Ansible
8 34 (1.08%) Cisco UCCX
9 33 (1.05%) Data Guard
9 33 (1.05%) Oracle RMAN
10 26 (0.83%) HP SIM
11 23 (0.73%) Cisco UCCE
12 21 (0.67%) Backup Exec
12 21 (0.67%) Cacti
13 20 (0.64%) Opscode Chef
13 20 (0.64%) Tivoli
14 19 (0.61%) WSUS
15 17 (0.54%) HP Operations Orchestration
15 17 (0.54%) vMotion
16 16 (0.51%) Oracle Flashback
Vendors
1 685 (21.84%) Microsoft
2 428 (13.64%) Cisco
3 403 (12.85%) VMware
4 259 (8.26%) Citrix
5 232 (7.40%) Oracle
6 221 (7.04%) Remedy
7 173 (5.51%) HP
8 132 (4.21%) Red Hat
9 99 (3.16%) IBM
10 91 (2.90%) SAP
11 89 (2.84%) NetApp
12 86 (2.74%) Juniper
13 78 (2.49%) CheckPoint
14 71 (2.26%) BMC
15 66 (2.10%) Avaya
16 64 (2.04%) Apple
17 57 (1.82%) Splunk
18 51 (1.63%) F5
18 51 (1.63%) ServiceNow
19 44 (1.40%) Dell
London
Montash
Salary: £65000 - £85000 per annum + bonus + benefits
Posted: 2 hours ago
Chippenham, Wiltshire
Reed Technology
Salary: £35000 - £350000 per annum
Posted: 3 hours ago
Birmingham, West Midlands (County)
ReThink Recruitment
Salary: £80000.00 per annum + car / car allowance + benefits
Posted: 3 hours ago
London
Burns Sheehan
Salary: £45000 - £53000 per annum + Bonus
Posted: 3 hours ago
Leicester, Leicestershire
IT Retail People Ltd
Salary: Up to £50,000 per annum 10% Bonus Scheme, 25 Days Leave!! Life Ins, Et
Posted: 4 hours ago
Manchester, Lancashire
nGAGE Specialist Recruitment
Salary: £20000 - £35000 per annum + excellent benefits
Posted: 5 hours ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £25k - 35k per year + Benefits
Posted: 19 hours ago
Leeds, West Yorkshire
Via Resource
Salary: From £70,000 to £85,000 per annum Plus Car, Bonus & Benefits
Posted: 20 hours ago
Peterborough, Cambridgeshire
Spencer Rose
Salary: £55,000 per annum
Posted: 20 hours ago
London
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum
Posted: 20 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: Up to £50,000 per annum
Posted: 21 hours ago
Leeds, West Yorkshire
Spencer Rose
Salary: From £35,000 to £42,000 per annum
Posted: 22 hours ago
Kingston Upon Thames, Surrey
Intapeople
Salary: £20000 - £24000 per annum
Posted: 23 hours ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £30000 - £35000 Per Annum
Posted: 23 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £36020.00 - £40020.00 per annum + Excellent benefits
Posted: Yesterday
Bridgend, Mid Glamorgan
Computer People
Salary: £25000.00 per annum
Posted: Yesterday
Cheshire
Networking People
Salary: £18000 - £22000 per annum + Benefits package
Posted: Yesterday
Coventry, West Midlands (County)
Computer People
Salary: £35000.00 - £36000.00 per annum
Posted: Yesterday
York, North Yorkshire
Candour Solutions
Salary: Excellent + Bens
Posted: Yesterday
Solihull, West Midlands (County)
VIQU
Salary: £35k - 40k per year
Posted: Yesterday
London
Joseph Harry Ltd
Salary: £50000 - £65000 per annum + Excellent Bonus + 10% Pension
Posted: Yesterday
London
Joseph Harry Ltd
Salary: £55000 - £70000 per annum + Excellent Bonus + 10% Pension
Posted: Yesterday
Derbyshire
Greywood Associates Limited
Salary: £28000 - £35000 per annum + Benefits
Posted: Yesterday
Birmingham
NES IT
Salary: Competitive
Posted: Yesterday
Bristol, Avon
Sanderson
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
York, North Yorkshire
Candour Solutions
Salary: Excellent + Bens
Posted: Yesterday
Newbury, Berkshire
Vodafone
Salary: From £49,500 to £74,300 per annum
Posted: Yesterday
South East London
MatchesFashion.com
Posted: 2 days ago
Halifax, West Yorkshire
FT Select
Salary: £20,250 per annum (will increase by 10% once certain targets are met)
Posted: 2 days ago
City, London
Randstad Technologies
Salary: £50000.00 - £55000.00 per annum + excellent benefits
Posted: 2 days ago