The first table below looks at the demand for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 214 240 265
Rank change year-on-year
+26 +25
Permanent jobs citing Incident Management 1539 1287 1191
As % of all permanent IT jobs located in the UK 1.32% 1.18% 1.01%
As % of the Processes & Methodologies category 1.64% 1.50% 1.31%
Number of salaries quoted 1201 1018 938
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £24,000 £23,000 £22,500
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94020 85650 91144
As % of all permanent IT jobs located in the UK 80.39% 78.78% 77.48%
Number of salaries quoted 75699 69888 77563
Average salary £47,500 £46,500 £46,500
Average salary % change year-on-year
+2.15% -
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 30 July 2014 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 1386 £45,000 +5.88% 133
London +6 509 £52,500 -2.71% 41
South East +30 317 £40,000 +23.45% 28
City of London +12 155 £55,000 +10.00% 15
Yorkshire +27 145 £40,000 - 10
East of England +2 116 £42,000 -3.44% 12
Hampshire +23 109 £40,000 +37.93% 7
West Yorkshire +17 103 £38,000 -12.64% 6
Leeds +32 98 £40,000 -3.03% 5
North West -15 94 £42,500 +17.24% 12
Berkshire +28 88 £56,250 +46.10% 6
West Midlands +13 86 £55,000 +22.22% 12
Scotland +18 73 £33,250 +2.30% 4
South West -1 67 £37,500 -21.05% 11
Birmingham +16 51 £55,000 +12.82% 5
Bracknell +34 50 £65,000 +140.74% 3
Surrey -17 50 £36,500 -2.66% 8
Manchester -9 47 £35,000 -6.66% 8
East Midlands -19 43 £40,000 +14.28% 3
Bedfordshire +3 38 £42,000 -6.66% 3
Cheshire -22 38 £42,500 +44.06% 4
Cambridgeshire +5 35 £36,250 +11.53% 5
Southampton +12 33 £37,750 +37.27% 1
Glasgow -3 33 £26,000 -20.00% 1
South Yorkshire +1 32 £42,500 - 3
Luton -2 32 £42,250 -6.11% 3
Edinburgh +6 30 £48,250 +48.46% 3
Bristol +5 29 £35,000 -30.00%
Buckinghamshire -3 25 £33,000 +3.12% 1
South Wales +12 23 £30,500 +5.17% 4

Incident Management
Top 30 Related IT Skills

For the 6 months to 30 July 2014, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1551 (50.72%) ITIL
2 1010 (33.03%) Windows
3 748 (24.46%) Finance
4 641 (20.96%) Problem Management
5 617 (20.18%) SLA
6 613 (20.05%) Microsoft
7 560 (18.31%) Service Delivery
8 548 (17.92%) Service Management
9 522 (17.07%) Active Directory
10 486 (15.89%) SQL
11 482 (15.76%) Change Management
12 470 (15.37%) Linux
13 445 (14.55%) Cisco
14 390 (12.75%) MS Excel
15 357 (11.67%) Firewall
16 347 (11.35%) VMware
17 325 (10.63%) Oracle
18 304 (9.94%) MS Office
19 289 (9.45%) Root Cause Analysis
20 287 (9.39%) Banking
21 285 (9.32%) UNIX
22 279 (9.12%) Windows Server 2008
23 275 (8.99%) Citrix
24 270 (8.83%) Management Information System
25 269 (8.80%) SQL Server
26 267 (8.73%) Degree
27 250 (8.18%) Security Cleared
28 244 (7.98%) ITIL Certification
29 241 (7.88%) VMware Infrastructure
30 231 (7.55%) Windows Server 2003

Incident Management
Top Related IT Skills by Category

For the 6 months to 30 July 2014, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 219 (7.16%) MS Exchange
2 158 (5.17%) IIS
3 145 (4.74%) Apache
4 140 (4.58%) Tomcat
5 123 (4.02%) SharePoint
6 76 (2.49%) Exchange Server 2010
7 55 (1.80%) CMS
8 51 (1.67%) Lync
9 49 (1.60%) Exchange Server 2007
10 44 (1.44%) WebLogic
11 43 (1.41%) Exchange Server 2013
12 42 (1.37%) Exchange Server 2003
13 41 (1.34%) WebSphere
14 40 (1.31%) Blackberry Enterprise Server
15 38 (1.24%) SharePoint 2010
16 32 (1.05%) IBM Notes
17 28 (0.92%) Lotus Domino
18 27 (0.88%) OpenStack
19 25 (0.82%) Drupal
20 24 (0.78%) Escenic
Applications
1 390 (12.75%) MS Excel
2 304 (9.94%) MS Office
3 47 (1.54%) MS PowerPoint
4 41 (1.34%) MS Visio
5 12 (0.39%) MS Project
6 7 (0.23%) Photoshop
6 7 (0.23%) Spreadsheet
7 2 (0.065%) AutoCAD
Business Applications
1 46 (1.50%) Oracle Applications
2 37 (1.21%) Oracle EBS R12
3 22 (0.72%) Remedy ITSM
4 20 (0.65%) Oracle EBS
5 16 (0.52%) Oracle Procure-to-Pay
6 14 (0.46%) Dynamics CRM
6 14 (0.46%) Oracle Financials
7 11 (0.36%) Retail-J
7 11 (0.36%) SunGard APT
7 11 (0.36%) FastVal
8 10 (0.33%) Summit
9 8 (0.26%) Oracle General Ledger
9 8 (0.26%) Oracle Receivables
9 8 (0.26%) Oracle Payables
9 8 (0.26%) SAP Oil and Gas
9 8 (0.26%) assyst
10 6 (0.20%) Oracle Retail
10 6 (0.20%) Oracle 11i
11 5 (0.16%) SAP FI
11 5 (0.16%) SAP Payroll
Cloud Services
1 57 (1.86%) Microsoft Azure
2 39 (1.28%) SaaS
3 20 (0.65%) Amazon AWS
4 18 (0.59%) Office 365
5 9 (0.29%) Google Apps
6 6 (0.20%) Cloud Computing
7 5 (0.16%) Amazon EC2
8 2 (0.065%) IBM SmartCloud
9 1 (0.033%) Amazon S3
9 1 (0.033%) CloudFront
9 1 (0.033%) PaaS
Communications & Networking
1 357 (11.67%) Firewall
2 230 (7.52%) TCP/IP
3 217 (7.10%) WAN
4 206 (6.74%) LAN
5 179 (5.85%) DNS
6 133 (4.35%) SAN
7 121 (3.96%) VoIP
8 115 (3.76%) Internet
8 115 (3.76%) Network Security
9 99 (3.24%) DHCP
10 96 (3.14%) VPN
11 91 (2.98%) MPLS
11 91 (2.98%) Cisco ASA
12 83 (2.71%) Wireless
13 60 (1.96%) SSL
14 58 (1.90%) HTTP
15 55 (1.80%) LDAP
16 54 (1.77%) FTP
17 45 (1.47%) NAS
18 42 (1.37%) SMTP
Database & Business Intelligence
1 269 (8.80%) SQL Server
2 115 (3.76%) Oracle Database
3 95 (3.11%) MySQL
4 79 (2.58%) Relational Database
5 64 (2.09%) DB2
6 53 (1.73%) SQL Server 2008
7 49 (1.60%) Oracle Database 11g
8 44 (1.44%) SQL Server 2005
9 39 (1.28%) Oracle Reports
10 35 (1.14%) RDBMS
11 34 (1.11%) SQL Server Reporting Services
12 26 (0.85%) SQL Server Integration Services
13 23 (0.75%) IDOL
13 23 (0.75%) SQL Server 2012
14 20 (0.65%) EDRMS
15 19 (0.62%) Oracle Database 10g
16 18 (0.59%) SQL Server 2000
17 16 (0.52%) SQL Server Analysis Services
18 15 (0.49%) DTS
18 15 (0.49%) Oracle Exadata
Development Applications
1 33 (1.08%) JIRA
2 17 (0.56%) Oracle Forms
2 17 (0.56%) Team Foundation Server
3 14 (0.46%) Jenkins
4 12 (0.39%) Subversion
5 10 (0.33%) Git (software)
5 10 (0.33%) NUnit
5 10 (0.33%) Visual Studio
6 8 (0.26%) VSS/SourceSafe
7 7 (0.23%) NWDI
8 5 (0.16%) ClearCase
8 5 (0.16%) Toad
8 5 (0.16%) Oracle APEX
8 5 (0.16%) SpecFlow
8 5 (0.16%) MSTest
8 5 (0.16%) Moq
8 5 (0.16%) Cucumber
9 4 (0.13%) Metasploit
9 4 (0.13%) SQL Server Management Studio (SSMS)
9 4 (0.13%) Maven
General
1 748 (24.46%) Finance
2 287 (9.39%) Banking
3 202 (6.61%) Retail
4 169 (5.53%) Telecoms
5 84 (2.75%) Legal
6 83 (2.71%) Law
7 65 (2.13%) Publishing
8 53 (1.73%) Financial Institution
9 52 (1.70%) Marketing
10 47 (1.54%) Advertising
11 39 (1.28%) Billing
12 34 (1.11%) Front Office
12 34 (1.11%) Back Office
13 28 (0.92%) Investment Banking
14 21 (0.69%) French Language
15 19 (0.62%) Retail Banking
16 17 (0.56%) German Language
17 14 (0.46%) Manufacturing
18 12 (0.39%) Welsh Language
18 12 (0.39%) Games
Job Titles
1 782 (25.57%) Analyst
2 297 (9.71%) Service Manager
3 264 (8.63%) Support Analyst
4 204 (6.67%) Service Analyst
5 190 (6.21%) Team Leader
6 184 (6.02%) Support Engineer
7 180 (5.89%) Incident Manager
8 162 (5.30%) Delivery Manager
9 159 (5.20%) Service Desk Analyst
10 151 (4.94%) Services Delivery Manager
11 142 (4.64%) Applications Support
12 127 (4.15%) DBA
13 114 (3.73%) Administrator
14 97 (3.17%) Systems Engineer
15 95 (3.11%) Consultant
16 94 (3.07%) Service Desk Manager
17 92 (3.01%) Security Analyst
18 85 (2.78%) Network Engineer
19 82 (2.68%) Senior Analyst
20 81 (2.65%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 111 (3.63%) .NET
2 94 (3.07%) Web Services
3 63 (2.06%) HTML
4 59 (1.93%) ASP.NET
5 54 (1.77%) XML
6 51 (1.67%) Middleware
7 37 (1.21%) Ajax
8 31 (1.01%) WCF
8 31 (1.01%) .NET Framework
9 26 (0.85%) CSS
10 23 (0.75%) J2EE
10 23 (0.75%) jQuery
11 18 (0.59%) SAP Basis
12 17 (0.56%) Java EE
12 17 (0.56%) Oracle Fusion
13 16 (0.52%) ADO.NET Entity Framework
14 14 (0.46%) SOAP
15 13 (0.43%) COM
15 13 (0.43%) XSLT
15 13 (0.43%) Spring
Miscellaneous
1 270 (8.83%) Management Information System
2 114 (3.73%) Computer Science
3 102 (3.34%) Clustering
4 93 (3.04%) Blackberry
5 78 (2.55%) Replication
6 77 (2.52%) Statistics
7 48 (1.57%) Mainframe
8 39 (1.28%) Digital Media
9 36 (1.18%) Mobile App
9 36 (1.18%) Enterprise Software
10 32 (1.05%) Video Conferencing
11 29 (0.95%) EPoS
12 26 (0.85%) Mathematics
13 23 (0.75%) Foreign Exchange (FX)
13 23 (0.75%) CMDB
14 18 (0.59%) Open Source
14 18 (0.59%) Fixed Income
15 17 (0.56%) Derivative
15 17 (0.56%) iPhone
16 16 (0.52%) Equities
Operating Systems
1 1010 (33.03%) Windows
2 470 (15.37%) Linux
3 285 (9.32%) UNIX
4 279 (9.12%) Windows Server 2008
5 231 (7.55%) Windows Server 2003
6 187 (6.12%) Windows 7
7 130 (4.25%) Solaris
8 128 (4.19%) Windows XP
9 102 (3.34%) Windows Server 2012
10 78 (2.55%) Red Hat Enterprise Linux
11 56 (1.83%) AIX
12 40 (1.31%) SUSE
13 32 (1.05%) zOS
14 31 (1.01%) Windows 2000
15 30 (0.98%) CentOS
16 26 (0.85%) Debian
17 24 (0.78%) Windows 8
17 24 (0.78%) Ubuntu
18 19 (0.62%) Mac OS X
18 19 (0.62%) Windows 2000 Server
Processes & Methodologies
1 1551 (50.72%) ITIL
2 641 (20.96%) Problem Management
3 560 (18.31%) Service Delivery
4 548 (17.92%) Service Management
5 482 (15.76%) Change Management
6 289 (9.45%) Root Cause Analysis
7 217 (7.10%) Project Management
8 180 (5.89%) Information Security
9 174 (5.69%) E-Commerce
10 171 (5.59%) Capacity Planning
11 169 (5.53%) Stakeholder Management
12 166 (5.43%) Continuous Improvement
13 130 (4.25%) Disaster Recovery
14 120 (3.92%) ITSM
15 111 (3.63%) Release Management
16 110 (3.60%) Time Management
17 102 (3.34%) Capacity Management
18 101 (3.30%) Load Balancing
19 97 (3.17%) Configuration Management
20 95 (3.11%) Business Continuity
Programming Languages
1 486 (15.89%) SQL
2 206 (6.74%) Java
3 134 (4.38%) Perl
4 88 (2.88%) PowerShell
5 73 (2.39%) PL/SQL
6 63 (2.06%) C#
7 60 (1.96%) PHP
8 57 (1.86%) Shell Script
9 53 (1.73%) C
10 48 (1.57%) VB
11 45 (1.47%) JavaScript
11 45 (1.47%) Python
12 31 (1.01%) Bash Shell
13 26 (0.85%) T-SQL
14 21 (0.69%) VB.NET
15 20 (0.65%) VBScript
15 20 (0.65%) C++
16 13 (0.43%) ABAP
17 12 (0.39%) Bourne shell
17 12 (0.39%) sed
Qualifications
1 267 (8.73%) Degree
2 250 (8.18%) Security Cleared
3 244 (7.98%) ITIL Certification
4 204 (6.67%) Cisco Certification
5 199 (6.51%) Microsoft Certification
6 179 (5.85%) SC Cleared
7 120 (3.92%) CCNP
7 120 (3.92%) CCNA
8 96 (3.14%) CISSP
9 93 (3.04%) MCSE
10 82 (2.68%) MCP
11 71 (2.32%) DV Cleared
12 54 (1.77%) MCSA
13 53 (1.73%) MCITP
14 48 (1.57%) CCSP
15 47 (1.54%) VMware Certified Professional (VCP)
16 43 (1.41%) ITIL Foundation Certificate
17 37 (1.21%) MCDST
18 36 (1.18%) CISM
19 35 (1.14%) ISEB
Quality Assurance & Compliance
1 617 (20.18%) SLA
2 124 (4.05%) ISO/IEC 27001
3 60 (1.96%) ISO 9001
4 35 (1.14%) QA
4 35 (1.14%) PCI DSS
5 34 (1.11%) Sarbanes-Oxley
6 30 (0.98%) COBIT
7 21 (0.69%) ISO/IEC 17799
8 8 (0.26%) ISO 14001
9 7 (0.23%) Data Quality
10 6 (0.20%) ISO 9000
11 4 (0.13%) GCP
11 4 (0.13%) GMP
11 4 (0.13%) GLP
12 2 (0.065%) HL7
12 2 (0.065%) TickIT
13 1 (0.033%) BS7799
13 1 (0.033%) GxP
System Software
1 522 (17.07%) Active Directory
2 241 (7.88%) VMware Infrastructure
3 85 (2.78%) vSphere
4 67 (2.19%) VMware ESX
5 62 (2.03%) Oracle RAC
6 58 (1.90%) Hyper-V
7 48 (1.57%) XenApp
8 46 (1.50%) Oracle RMAN
9 34 (1.11%) XenDesktop
9 34 (1.11%) UAG
10 28 (0.92%) ISA Server
10 28 (0.92%) Terminal Services
11 25 (0.82%) XenServer
12 17 (0.56%) Snort
13 13 (0.43%) MetaFrame
14 11 (0.36%) Tivoli Workload Scheduler
14 11 (0.36%) Nmap
15 10 (0.33%) VMware ESXi
16 9 (0.29%) EMC RecoverPoint
16 9 (0.29%) Forefront TMG
Systems Management
1 80 (2.62%) Nagios
2 64 (2.09%) SCCM
2 64 (2.09%) Data Guard
3 32 (1.05%) OpenView
3 32 (1.05%) Tivoli
4 30 (0.98%) NetBackup
4 30 (0.98%) Oracle Enterprise Manager
5 25 (0.82%) WSUS
6 24 (0.78%) SCOM
6 24 (0.78%) Norton AntiVirus
7 22 (0.72%) Cacti
8 19 (0.62%) Backup Exec
9 15 (0.49%) Cisco CUCM
9 15 (0.49%) HP SIM
10 14 (0.46%) Puppet
10 14 (0.46%) Netcool
11 13 (0.43%) Nessus
11 13 (0.43%) Opscode Chef
12 12 (0.39%) Opsview
12 12 (0.39%) Tivoli Monitoring
Vendors
1 613 (20.05%) Microsoft
2 445 (14.55%) Cisco
3 347 (11.35%) VMware
4 325 (10.63%) Oracle
5 275 (8.99%) Citrix
6 204 (6.67%) HP
7 148 (4.84%) CheckPoint
8 129 (4.22%) IBM
9 109 (3.56%) Remedy
10 94 (3.07%) Red Hat
11 93 (3.04%) Juniper
12 73 (2.39%) Dell
13 65 (2.13%) Symantec
14 63 (2.06%) SAP
15 62 (2.03%) Sun
16 58 (1.90%) JBoss
16 58 (1.90%) Lotus
17 56 (1.83%) NetApp
18 53 (1.73%) Google
18 53 (1.73%) F5
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 1 hour ago
Warrington, Cheshire
Ascent People Ltd
Salary: £38000 - £42000 per annum + Bonus + Benefits
Posted: 2 hours ago
South Wales
CGI
Salary: £30000 - £45000 per annum + excellent benefits
Posted: 2 hours ago
London
Nicoll Curtin
Salary: £60000 - £90000 per annum + Bonus + benefits
Posted: 2 hours ago
London
People Source Consulting
Salary: Competitive Salary + Benefits
Posted: 3 hours ago
London
Spring Technology
Salary: £50000.00 - £60000.00 per annum
Posted: 3 hours ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 4 hours ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 8 hours ago
London
The Bridge Ltd
Salary: Up to £45,000 per annum + Benefits package
Posted: 9 hours ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 9 hours ago
Bournemouth, Dorset
Nicoll Curtin
Salary: £60000 - £90000 per annum + Bonus + benefits
Posted: 10 hours ago
London
Cyber Team
Salary: £25,000 per annum
Posted: Yesterday
Manchester, Lancashire
Vertical IT
Salary: £30000 - £35000 per annum + + benefits
Posted: Yesterday
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £26,000 to £29,000 per annum plus benefits and career progression
Posted: Yesterday
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £17,500 to £20,000 per annum
Posted: Yesterday
Sheffield, South Yorkshire
4it Recruitment Ltd
Salary: £Excellent salary on application
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
Manchester, Lancashire
The Co-operative Group
Salary: From £28,633 to £35,792 per annum + benefits
Posted: Yesterday
Maidenhead, Berkshire
SDL Plc
Salary: Unspecified
Posted: Yesterday
Hampshire
Nationwide People Ltd
Salary: £50000 - £70000 Per Annum + bonus + benefits
Posted: Yesterday