The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Incident Management
UK
Rank 217 207 215
Rank change year-on-year
-10 +8
Permanent jobs citing Incident Management 1271 1600 1576
As % of all permanent IT jobs located in the UK 1.51% 1.62% 1.50%
As % of the Processes & Methodologies category 1.71% 1.84% 1.74%
Number of salaries quoted 942 1241 1245
Median salary £44,000 £44,000 £41,000
Median salary % change year-on-year
- +7.31%
90% offered a salary of more than £22,500 £24,000 £23,500
10% offered a salary of more than £75,000 £65,000 £65,000
UK excluding London median salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
74290 86752 90655
As % of all permanent IT jobs located in the UK 88.11% 87.71% 86.06%
Number of salaries quoted 61217 72076 74747
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £77,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend

The demand trend of job ads citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 23 January 2017 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 1187 £45,000 - 107
London +25 506 £55,000 - 41
South East +34 209 £44,000 +10.00% 20
East of England -1 104 £47,500 +18.75% 12
North West -28 86 £40,000 -5.88% 9
West Midlands -9 75 £45,000 +20.00% 6
Yorkshire -15 72 £25,000 -28.57% 5
Berkshire +27 70 £55,000 -4.34% 3
South West -17 69 £40,000 -2.43% 7
City of London -4 63 £60,000 +4.34% 10
Hampshire +42 62 £40,000 - 5
East Midlands -43 50 £35,000 -4.78% 5
Birmingham -4 41 £55,000 +46.66%
Cheshire +23 37 £50,000 +17.64% 2
Reading +33 36 £44,000 -1.94% 1
Manchester -47 34 £40,000 -5.88% 6
Northamptonshire +5 33 £32,500 -25.45% 1
Hertfordshire +21 32 £47,500 - 2
Essex +15 32 £62,000 +30.52%
Northampton +3 28 £35,000 -19.71% 1
Surrey +22 27 £51,875 +64.68% 5
Wales +4 27 £30,250 +0.83%
Fareham +22 26 £32,250 -24.11% 1
West Yorkshire -37 26 £39,000 -2.50% 3
Scotland -15 25 £40,000 +5.26% 2
Leeds -6 24 £37,500 -16.66% 2
South Wales +13 23 £30,250 +0.83%
North Yorkshire +8 23 £20,972 -40.08% 1
Gloucestershire -13 22 £40,000 +73.91% 1
Buckinghamshire 0 21 £32,500 +30.00% 4

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 January 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1347 (50.45%) ITIL
2 697 (26.10%) Windows
3 694 (25.99%) Problem Management
4 616 (23.07%) Service Management
5 610 (22.85%) Finance
6 583 (21.84%) Microsoft
7 515 (19.29%) Change Management
8 488 (18.28%) SLA
9 475 (17.79%) Linux
10 444 (16.63%) Service Delivery
11 429 (16.07%) SQL
12 366 (13.71%) Information Security
13 364 (13.63%) Degree
14 333 (12.47%) Analytical Skills
15 320 (11.99%) Management Information System
16 318 (11.91%) MS Excel
17 314 (11.76%) Firewall
18 307 (11.50%) Cisco
19 293 (10.97%) Active Directory
20 282 (10.56%) Windows Server
21 277 (10.37%) SQL Server
22 268 (10.04%) VMware
23 262 (9.81%) ITIL V3
24 257 (9.63%) ITIL Certification
25 254 (9.51%) CISSP
26 251 (9.40%) Banking
27 248 (9.29%) Oracle
28 244 (9.14%) Unix
29 229 (8.58%) Security Cleared
30 216 (8.09%) ITSM

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 88 (3.30%) MS Exchange
1 88 (3.30%) Tomcat
2 87 (3.26%) IIS
3 77 (2.88%) Apache
4 71 (2.66%) SharePoint
5 65 (2.43%) Skype for Business
6 45 (1.69%) Exchange Server 2013
7 39 (1.46%) Exchange Server 2010
8 34 (1.27%) Oracle SOA Suite
9 30 (1.12%) Confluence
10 29 (1.09%) JBoss
11 28 (1.05%) WebSphere
12 26 (0.97%) WebLogic
13 19 (0.71%) SAS
14 12 (0.45%) CMS
14 12 (0.45%) WebSphere Application Server
15 10 (0.37%) BizTalk Server
15 10 (0.37%) Exchange Server 2007
16 9 (0.34%) Elasticsearch
17 8 (0.30%) GeoServer
Applications
1 318 (11.91%) MS Excel
2 215 (8.05%) MS Office
3 23 (0.86%) MS PowerPoint
4 15 (0.56%) SPSS
5 14 (0.52%) MS Visio
6 4 (0.15%) Spreadsheet
7 1 (0.037%) InfoPath
7 1 (0.037%) MS Project
Business Applications
1 36 (1.35%) assyst
1 36 (1.35%) Oracle EBS R12
2 29 (1.09%) Dynamics CRM
3 17 (0.64%) Remedy ITSM
4 13 (0.49%) Sentinel
5 10 (0.37%) RiskWrite
5 10 (0.37%) SAP ERP
6 9 (0.34%) Cognos Business Intelligence
7 8 (0.30%) Adobe Campaign
7 8 (0.30%) Oracle EBS
8 7 (0.26%) Oracle Payables
9 6 (0.22%) Oracle Assets
9 6 (0.22%) Oracle ERP
9 6 (0.22%) Oracle iProcurement
9 6 (0.22%) Oracle Receivables
9 6 (0.22%) PeopleSoft HRMS
10 5 (0.19%) BusinessWorks
10 5 (0.19%) FastStats
10 5 (0.19%) SAP EHS
10 5 (0.19%) TIBCO BusinessEvents
Cloud Services
1 83 (3.11%) Office 365
2 58 (2.17%) Amazon AWS
3 44 (1.65%) Microsoft Azure
4 40 (1.50%) IaaS
4 40 (1.50%) SaaS
5 29 (1.09%) PaaS
6 24 (0.90%) Google Cloud Platform
7 23 (0.86%) Cloud Computing
8 12 (0.45%) G Suite
9 8 (0.30%) GitHub
10 4 (0.15%) Mimecast
10 4 (0.15%) OneDrive
11 3 (0.11%) AWS OpsWorks
11 3 (0.11%) Oracle CX
11 3 (0.11%) Responsys
11 3 (0.11%) Taleo
11 3 (0.11%) Virtual Private Cloud
12 2 (0.075%) Yammer
13 1 (0.037%) Adobe Creative Cloud
13 1 (0.037%) AWS CloudFormation
Communications & Networking
1 314 (11.76%) Firewall
2 129 (4.83%) LAN
3 111 (4.16%) WAN
4 98 (3.67%) DNS
5 95 (3.56%) TCP/IP
6 90 (3.37%) Internet
7 89 (3.33%) Network Security
8 81 (3.03%) SAN
9 74 (2.77%) Intrusion Detection
10 63 (2.36%) VPN
11 58 (2.17%) Wireless
12 57 (2.13%) VoIP
13 56 (2.10%) DHCP
13 56 (2.10%) Wi-Fi
14 52 (1.95%) MPLS
15 48 (1.80%) NetScaler
16 39 (1.46%) BGP
17 36 (1.35%) OSPF
18 35 (1.31%) Intranet
19 34 (1.27%) Wireshark
Database & Business Intelligence
1 277 (10.37%) SQL Server
2 65 (2.43%) Oracle Database
3 54 (2.02%) Data Warehouse
4 46 (1.72%) SQL Server Integration Services
5 45 (1.69%) SQL Server Reporting Services
6 41 (1.54%) MySQL
7 40 (1.50%) SQL Server 2008
8 39 (1.46%) Relational Database
9 38 (1.42%) PostgreSQL
10 22 (0.82%) BusinessObjects
11 21 (0.79%) DB2
11 21 (0.79%) SQL Server 2012
12 18 (0.67%) Oracle Reports
13 17 (0.64%) SQL Server 2005
14 15 (0.56%) GIS
15 14 (0.52%) Hadoop
15 14 (0.52%) NoSQL
15 14 (0.52%) SQL Server 2014
16 13 (0.49%) Big Data
17 10 (0.37%) RDBMS
Development Applications
1 72 (2.70%) JIRA
2 33 (1.24%) Jenkins
3 28 (1.05%) Team Foundation Server
4 25 (0.94%) Git (software)
5 16 (0.60%) TeamCity
6 14 (0.52%) Subversion
7 13 (0.49%) Atlassian Bamboo
7 13 (0.49%) MSBuild
7 13 (0.49%) Octopus Deploy
8 12 (0.45%) Hudson
9 11 (0.41%) Eclipse
10 10 (0.37%) Talend Open Studio
10 10 (0.37%) VersionOne
11 8 (0.30%) Bitbucket
11 8 (0.30%) SQL Server Management Studio (SSMS)
11 8 (0.30%) YouTrack
12 7 (0.26%) JMeter
12 7 (0.26%) Oracle Forms
12 7 (0.26%) Selenium
13 6 (0.22%) Visual Studio
General
1 610 (22.85%) Finance
2 251 (9.40%) Banking
3 202 (7.57%) Telecoms
4 92 (3.45%) Legal
5 91 (3.41%) Retail
6 39 (1.46%) Billing
6 39 (1.46%) Investment Banking
7 33 (1.24%) Law
8 31 (1.16%) Manufacturing
9 28 (1.05%) Back Office
10 24 (0.90%) Financial Institution
10 24 (0.90%) Games
11 22 (0.82%) Advertising
11 22 (0.82%) Front Office
12 16 (0.60%) Electronics
12 16 (0.60%) International Banking
13 14 (0.52%) Publishing
14 7 (0.26%) French Language
14 7 (0.26%) Military
14 7 (0.26%) Online Betting
Job Titles
1 732 (27.42%) Analyst
2 273 (10.22%) Support Analyst
3 236 (8.84%) Applications Support
4 235 (8.80%) Incident Manager
5 229 (8.58%) Service Manager
6 203 (7.60%) Service Analyst
7 131 (4.91%) IT Manager
7 131 (4.91%) Service Desk Analyst
8 130 (4.87%) Security Analyst
9 120 (4.49%) Applications Support Analyst
10 118 (4.42%) IT Support
11 106 (3.97%) IT Analyst
12 105 (3.93%) Network Engineer
13 102 (3.82%) Support Engineer
14 101 (3.78%) Security Manager
14 101 (3.78%) Team Leader
15 96 (3.60%) Consultant
16 90 (3.37%) Administrator
17 84 (3.15%) ITIL Manager
18 78 (2.92%) IT Services Manager
Libraries, Frameworks & Software Standards
1 99 (3.71%) .NET
2 66 (2.47%) Web Services
3 63 (2.36%) Middleware
4 36 (1.35%) XML
5 24 (0.90%) jQuery
6 23 (0.86%) HTML
7 19 (0.71%) AngularJS
7 19 (0.71%) Apache Camel
8 18 (0.67%) ActiveMQ
8 18 (0.67%) SOAP
9 16 (0.60%) ASP.NET
10 15 (0.56%) JMS
11 14 (0.52%) SailPoint
12 12 (0.45%) LAMP
13 11 (0.41%) CSS
14 10 (0.37%) Java EE
14 10 (0.37%) Spring
15 9 (0.34%) jBPM
15 9 (0.34%) Regular Expression
15 9 (0.34%) REST
Miscellaneous
1 333 (12.47%) Analytical Skills
2 320 (11.99%) Management Information System
3 215 (8.05%) Data Centre
4 120 (4.49%) Computer Science
5 61 (2.28%) Virtual Team
6 58 (2.17%) Statistics
7 51 (1.91%) Replication
8 40 (1.50%) Driving Licence
8 40 (1.50%) Security Operations Centre
9 38 (1.42%) Distributed Denial-of-Service
10 36 (1.35%) Enterprise Software
11 35 (1.31%) CMDB
12 32 (1.20%) Blackberry
13 29 (1.09%) Mathematics
14 26 (0.97%) CESG
14 26 (0.97%) Cryptography
14 26 (0.97%) User Experience
14 26 (0.97%) Video Conferencing
15 25 (0.94%) EPoS
15 25 (0.94%) iPhone
Operating Systems
1 697 (26.10%) Windows
2 475 (17.79%) Linux
3 282 (10.56%) Windows Server
4 244 (9.14%) Unix
5 138 (5.17%) Windows Server 2012
6 120 (4.49%) Windows 7
7 115 (4.31%) Windows Server 2008
8 75 (2.81%) Windows 10
9 61 (2.28%) Red Hat Enterprise Linux
10 54 (2.02%) Solaris
11 52 (1.95%) Windows 8
12 45 (1.69%) Windows Server 2003
13 42 (1.57%) Apple iOS
14 36 (1.35%) CentOS
15 32 (1.20%) Android
16 25 (0.94%) AIX
17 20 (0.75%) Windows XP
18 11 (0.41%) Mac OS
19 9 (0.34%) zOS
20 8 (0.30%) Windows Mobile
Processes & Methodologies
1 1347 (50.45%) ITIL
2 694 (25.99%) Problem Management
3 616 (23.07%) Service Management
4 515 (19.29%) Change Management
5 444 (16.63%) Service Delivery
6 366 (13.71%) Information Security
7 262 (9.81%) ITIL V3
8 216 (8.09%) ITSM
9 214 (8.01%) Continuous Improvement
10 210 (7.87%) Project Management
11 205 (7.68%) Agile Software Development
12 202 (7.57%) Stakeholder Management
13 179 (6.70%) Security Operations
14 172 (6.44%) Risk Management
15 166 (6.22%) Cybersecurity
16 159 (5.96%) Root Cause Analysis
17 150 (5.62%) Configuration Management
18 149 (5.58%) SIEM
19 132 (4.94%) E-Commerce
20 119 (4.46%) Security Management
Programming Languages
1 429 (16.07%) SQL
2 142 (5.32%) Java
3 133 (4.98%) PowerShell
4 128 (4.79%) Python
5 80 (3.00%) C
6 78 (2.92%) Perl
7 66 (2.47%) Shell Script
8 57 (2.13%) C#
9 51 (1.91%) Bash Shell
10 47 (1.76%) JavaScript
11 38 (1.42%) PHP
12 37 (1.39%) PL/SQL
13 22 (0.82%) T-SQL
14 18 (0.67%) Ruby
15 12 (0.45%) VBScript
16 11 (0.41%) VB
17 9 (0.34%) C++
18 8 (0.30%) VB.NET
18 8 (0.30%) XPath
19 6 (0.22%) ABAP
Qualifications
1 364 (13.63%) Degree
2 257 (9.63%) ITIL Certification
3 254 (9.51%) CISSP
4 229 (8.58%) Security Cleared
5 163 (6.10%) CISM
6 127 (4.76%) SC Cleared
7 126 (4.72%) Microsoft Certification
8 113 (4.23%) CISA
9 111 (4.16%) Cisco Certification
10 80 (3.00%) CCNP
11 78 (2.92%) CCNA
12 60 (2.25%) ITIL Foundation Certificate
13 58 (2.17%) GIAC
14 53 (1.99%) DV Cleared
15 50 (1.87%) MCSE
16 47 (1.76%) CEH
17 45 (1.69%) MCP
18 38 (1.42%) SANS
19 36 (1.35%) MCSA
20 34 (1.27%) GCFA
Quality Assurance & Compliance
1 488 (18.28%) SLA
2 165 (6.18%) ISO/IEC 27001
3 116 (4.34%) PCI DSS
4 74 (2.77%) QA
5 54 (2.02%) Sarbanes-Oxley
6 37 (1.39%) COBIT
7 24 (0.90%) ISO 9001
8 18 (0.67%) ISO22301
9 16 (0.60%) Data Quality
10 6 (0.22%) Dodd-Frank
11 5 (0.19%) BS7799
11 5 (0.19%) JSP 440
12 4 (0.15%) BS25999
12 4 (0.15%) HMG Security Policy Framework
13 3 (0.11%) COSO
13 3 (0.11%) GDPR
13 3 (0.11%) Solvency II
14 2 (0.075%) ISO 14000
15 1 (0.037%) MiFID
15 1 (0.037%) PA-DSS
System Software
1 293 (10.97%) Active Directory
2 151 (5.66%) VMware Infrastructure
3 75 (2.81%) Hyper-V
4 41 (1.54%) VMware ESX
5 39 (1.46%) XenApp
6 25 (0.94%) vSphere
7 17 (0.64%) Terminal Services
8 16 (0.60%) XenDesktop
9 11 (0.41%) Firmware
9 11 (0.41%) NFS
10 9 (0.34%) Docker
10 9 (0.34%) ProxySG
10 9 (0.34%) vCloud
11 8 (0.30%) Virtual Servers
11 8 (0.30%) VMware ESXi
11 8 (0.30%) VMware Workstation
12 6 (0.22%) Microsoft Virtual Server
12 6 (0.22%) Virtual Machines
13 5 (0.19%) NetIQ eDirectory
13 5 (0.19%) XenServer
Systems Management
1 65 (2.43%) SCCM
2 58 (2.17%) Puppet
3 48 (1.80%) NetBackup
4 44 (1.65%) Ansible
5 38 (1.42%) Opscode Chef
6 34 (1.27%) Nagios
7 30 (1.12%) Nessus
8 23 (0.86%) McAfee ePO
8 23 (0.86%) SCOM
9 22 (0.82%) CSIRT
10 15 (0.56%) Microsoft Clustering
10 15 (0.56%) WSUS
11 13 (0.49%) Backup Exec
12 12 (0.45%) AirWatch
13 11 (0.41%) Cisco CUCM
13 11 (0.41%) Control-M
13 11 (0.41%) QRadar
14 9 (0.34%) Network Intrusion Detection System
15 8 (0.30%) HP Quality Center
15 8 (0.30%) Terraform
Vendors
1 583 (21.84%) Microsoft
2 307 (11.50%) Cisco
3 268 (10.04%) VMware
4 248 (9.29%) Oracle
5 148 (5.54%) HP
6 145 (5.43%) Citrix
7 112 (4.19%) CheckPoint
8 83 (3.11%) Splunk
9 71 (2.66%) Red Hat
10 66 (2.47%) ServiceNow
11 64 (2.40%) SAP
12 62 (2.32%) Remedy
13 53 (1.99%) Apple
14 52 (1.95%) NetApp
15 50 (1.87%) Sun
16 48 (1.80%) IBM
17 46 (1.72%) Juniper
17 46 (1.72%) Salesforce.com
18 43 (1.61%) F5
19 42 (1.57%) Intel Security
Woking, Surrey
Elliot
Salary: Up to £30,000 per annum
Posted: 7 hours ago
Bury St. Edmunds, Suffolk
Hurren and Hope
Salary: From £24,000 to £28,000 per annum £24k - 28k per year + Benefits, Care
Posted: 16 hours ago
Ripon, North Yorkshire
Jenrick IT
Salary: £20000 - £25000 per annum
Posted: 8 hours ago
Edgware, Middlesex
Experis Ltd
Salary: £26866.00 - £30896.00 per annum + Benefits + pension
Posted: 12 hours ago
Oxford, Oxfordshire
SYSTEM RECRUITMENT LTD
Salary: £40000 - £50000 per annum
Posted: 14 hours ago
London
Big Wednesday Digital Ltd
Salary: Negotiable
Posted: 7 hours ago
London
Harrington Starr
Salary: £55000 - £65000 per annum + bonus, benefits + training
Posted: Yesterday
City, London
Clear Edge Consulting
Salary: From £45,000 to £55,000 per annum
Posted: 4 hours ago
London
Big Wednesday Digital Ltd
Salary: £35000 - £55000 per annum + Negotiable
Posted: 7 hours ago
City, London
TEKsystems
Posted: 2 days ago
East London
Proprius Recruitment
Salary: From £55,000 to £70,000 per annum Excellent Flexible Banking Benefits
Posted: 6 hours ago
London
Perfect People Recruitment Solutions Ltd
Salary: c£70,000 plus bonus
Posted: Yesterday
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £24000 - £30000 per annum + Excellent Benefits
Posted: 2 days ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: uP TO £30K Plus Excellent Benefits
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Competitive
Posted: 8 hours ago
City, London
The North Starr
Salary: £45000 - £55000 per annum + benefits
Posted: 11 hours ago
Middlesex
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 4 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 3 days ago
Manchester, Lancashire
GCI Network Solutions
Salary: From £21,000 to £27,000 per annum
Posted: 3 days ago
Glasgow, Lanarkshire
Proactive Appointments
Salary: Competitive
Posted: 5 days ago
Yeovil, Somerset
Sanderson
Salary: £20000.00 - £25000.00 per annum
Posted: 3 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 6 days ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £20000 - £21000 per annum
Posted: 3 days ago
London
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 4 days ago
Surrey
McGregor Boyall
Salary: £20000.00 - £25000.00 per annum
Posted: 4 days ago
Malvern, Worcestershire
Experis Ltd
Salary: £20000 - £25000 per annum + Pension and company benefits
Posted: 6 days ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 3 days ago
Aldershot, Hampshire
ANSON MCCADE
Salary: £50,000 - £60,000
Posted: 4 days ago
Belfast, County Antrim
Sopra Steria Recruitment
Salary: From £27,000 to £30,000 per annum Plus benefits
Posted: 3 days ago