The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Incident Management
Rank 226 222 227
Rank change year-on-year
-4 +5
Permanent jobs citing Incident Management 1429 1670 1595
As % of all permanent IT jobs located in the UK 1.48% 1.53% 1.37%
As % of the Processes & Methodologies category 1.69% 1.75% 1.60%
Number of salaries quoted 1174 1301 1213
Median salary £42,500 £42,500 £45,000
Median salary % change year-on-year
- -5.55%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £38,500 £40,000 £40,000
% change year-on-year
-3.75% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
84768 95572 99537
As % of all permanent IT jobs located in the UK 88.03% 87.53% 85.36%
Number of salaries quoted 70891 78644 79394
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £78,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend

The demand trend of job ads citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 27 August 2016 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 1312 £44,000 +3.52% 141
London -17 498 £51,500 +3.00% 43
South East -53 206 £45,000 +12.50% 27
West Midlands +39 152 £35,000 +1.44% 19
East of England +44 122 £37,500 -16.66% 10
South West +15 102 £32,500 -2.98% 10
Birmingham +13 90 £45,000 +5.88% 6
North West 0 83 £47,500 +23.37% 13
Berkshire -12 74 £48,750 +14.03% 7
City of London +12 72 £45,000 -5.26% 13
Yorkshire -12 67 £35,000 +7.69% 11
East Midlands -14 58 £33,000 +0.76% 4
Hertfordshire +42 55 £41,250 -25.00% 2
Wales +27 55 £28,000 -30.86% 3
South Wales +29 48 £27,750 -32.31% 2
Surrey +2 45 £55,000 +46.66% 6
Reading +13 41 £45,000 +0.55% 2
Scotland +7 41 £37,500 -10.71% 9
Hemel Hempstead +34 39 £37,500 +19.04% 2
Manchester -12 39 £57,500 +43.75% 8
Hampshire +4 38 £31,250 -26.47% 4
Cambridgeshire +21 32 £40,750 +8.66% 1
Leeds -6 31 £42,000 -2.32% 7
West Yorkshire -31 31 £42,000 +5.00% 10
Bristol +34 29 £32,750 -18.12% 2
Telford +16 27 £32,500 +30.00%
Shropshire +10 27 £32,500 +30.00%
North Yorkshire +36 24 £26,000 +8.33%
Gloucestershire -1 24 £40,500 +35.00% 1
Northamptonshire +5 23 £31,000 -17.33% 2

Incident Management
Top 30 Related IT Skills

For the 6 months to 27 August 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1542 (52.68%) ITIL
2 735 (25.11%) Finance
3 728 (24.87%) Windows
4 725 (24.77%) Problem Management
5 610 (20.84%) Microsoft
6 602 (20.57%) Service Management
7 577 (19.71%) Change Management
8 570 (19.47%) SLA
9 554 (18.93%) Service Delivery
10 501 (17.12%) Linux
11 449 (15.34%) SQL
12 413 (14.11%) Active Directory
13 361 (12.33%) MS Excel
14 352 (12.03%) Information Security
15 342 (11.68%) Analytical Skills
16 325 (11.10%) Cisco
17 319 (10.90%) Firewall
17 319 (10.90%) Degree
18 302 (10.32%) MS Office
19 298 (10.18%) VMware
20 267 (9.12%) Unix
21 265 (9.05%) CISSP
22 264 (9.02%) Windows Server
23 254 (8.68%) Management Information System
24 249 (8.51%) ITSM
25 243 (8.30%) Project Management
26 233 (7.96%) ITIL V3
27 223 (7.62%) Banking
28 215 (7.35%) ITIL Certification
29 213 (7.28%) Telecoms

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 114 (3.89%) MS Exchange
2 94 (3.21%) SharePoint
3 78 (2.66%) Skype for Business
4 74 (2.53%) Tomcat
5 71 (2.43%) IIS
6 63 (2.15%) Apache
7 48 (1.64%) Exchange Server 2010
7 48 (1.64%) JBoss
8 43 (1.47%) Exchange Server 2013
8 43 (1.47%) WebSphere
9 36 (1.23%) WebLogic
10 29 (0.99%) Confluence
11 22 (0.75%) Exchange Server 2007
12 21 (0.72%) OpenStack
13 18 (0.61%) WebSphere Application Server
14 15 (0.51%) CMS
14 15 (0.51%) IBM Notes
14 15 (0.51%) nginx
15 11 (0.38%) BizTalk Server
16 8 (0.27%) SAS
Applications
1 361 (12.33%) MS Excel
2 302 (10.32%) MS Office
3 47 (1.61%) MS PowerPoint
4 29 (0.99%) MS Visio
5 20 (0.68%) MS Project
6 4 (0.14%) Spreadsheet
7 2 (0.068%) Acrobat
Business Applications
1 66 (2.25%) assyst
2 63 (2.15%) Remedy ITSM
3 34 (1.16%) SAP ERP
4 18 (0.61%) Dynamics CRM
5 10 (0.34%) Oracle EBS R12
6 8 (0.27%) Oracle EBS
7 7 (0.24%) SAP EHS
8 6 (0.20%) Adobe Campaign
9 5 (0.17%) Dynamics AX
10 4 (0.14%) FastStats
10 4 (0.14%) Oracle Assets
10 4 (0.14%) Oracle BPM
10 4 (0.14%) Oracle Financials
10 4 (0.14%) Oracle Payables
10 4 (0.14%) Oracle Receivables
10 4 (0.14%) Unica
11 3 (0.10%) MetaTrader
11 3 (0.10%) Sage 200
11 3 (0.10%) SAP FI
11 3 (0.10%) Unit4 Business World
Cloud Services
1 103 (3.52%) Office 365
2 79 (2.70%) Amazon AWS
3 68 (2.32%) SaaS
4 50 (1.71%) Microsoft Azure
5 47 (1.61%) IaaS
6 46 (1.57%) PaaS
7 18 (0.61%) Cloud Computing
8 11 (0.38%) Google Cloud Platform
9 8 (0.27%) AWS CloudFormation
10 6 (0.20%) Amazon EC2
11 4 (0.14%) Mimecast
12 3 (0.10%) AWS OpsWorks
12 3 (0.10%) DigitalOcean
12 3 (0.10%) Linode
13 2 (0.068%) Force.com
14 1 (0.034%) Amazon S3
14 1 (0.034%) CloudFront
14 1 (0.034%) GitHub
14 1 (0.034%) OneDrive
14 1 (0.034%) Route 53
Communications & Networking
1 319 (10.90%) Firewall
2 166 (5.67%) WAN
3 155 (5.30%) LAN
4 138 (4.71%) Internet
5 123 (4.20%) TCP/IP
6 106 (3.62%) DNS
7 103 (3.52%) VPN
8 99 (3.38%) SAN
9 91 (3.11%) Network Security
10 81 (2.77%) Wireless
11 74 (2.53%) Intrusion Detection
12 71 (2.43%) VoIP
13 53 (1.81%) DHCP
13 53 (1.81%) OSPF
14 51 (1.74%) BGP
15 48 (1.64%) MPLS
16 35 (1.20%) EIGRP
16 35 (1.20%) IP Telephony
17 34 (1.16%) NetScaler
17 34 (1.16%) SSL
Database & Business Intelligence
1 204 (6.97%) SQL Server
2 72 (2.46%) MySQL
3 61 (2.08%) Oracle Database
4 46 (1.57%) Data Warehouse
5 45 (1.54%) Relational Database
5 45 (1.54%) SQL Server 2008
6 30 (1.02%) SQL Server 2012
7 29 (0.99%) BusinessObjects
8 28 (0.96%) PostgreSQL
8 28 (0.96%) SQL Server 2005
9 27 (0.92%) SQL Server Integration Services
10 26 (0.89%) DB2
10 26 (0.89%) SQL Server Reporting Services
11 21 (0.72%) RDBMS
12 19 (0.65%) SQL Server Analysis Services
13 15 (0.51%) Data Mining
13 15 (0.51%) Oracle Database 10g
13 15 (0.51%) Oracle Database 12c
14 14 (0.48%) SQL Server 2014
14 14 (0.48%) SQLPlus
Development Applications
1 59 (2.02%) JIRA
2 33 (1.13%) Jenkins
3 31 (1.06%) Team Foundation Server
4 24 (0.82%) TeamCity
5 23 (0.79%) Octopus Deploy
6 22 (0.75%) Git (software)
7 20 (0.68%) Atlassian Bamboo
8 17 (0.58%) MSBuild
9 16 (0.55%) Hudson
10 13 (0.44%) Subversion
11 9 (0.31%) Talend Open Studio
12 7 (0.24%) SQL Server Management Studio (SSMS)
13 6 (0.20%) Bitbucket
14 5 (0.17%) JMeter
14 5 (0.17%) Sonatype Nexus
15 4 (0.14%) Gradle
15 4 (0.14%) Oracle Forms
15 4 (0.14%) Toad
16 3 (0.10%) Vagrant
16 3 (0.10%) VSS/SourceSafe
General
1 735 (25.11%) Finance
2 223 (7.62%) Banking
3 213 (7.28%) Telecoms
4 112 (3.83%) Retail
5 80 (2.73%) Legal
6 61 (2.08%) Billing
7 54 (1.84%) Front Office
8 49 (1.67%) Manufacturing
9 39 (1.33%) Back Office
10 33 (1.13%) Marketing
11 30 (1.02%) International Banking
11 30 (1.02%) Law
12 20 (0.68%) Investment Banking
13 19 (0.65%) Financial Institution
13 19 (0.65%) Local Government
14 18 (0.61%) Games
15 16 (0.55%) German Language
16 14 (0.48%) Electronics
17 13 (0.44%) Publishing
18 12 (0.41%) Advertising
Job Titles
1 887 (30.30%) Analyst
2 311 (10.63%) Support Analyst
3 280 (9.57%) Service Analyst
4 234 (7.99%) Service Manager
5 228 (7.79%) Applications Support
6 220 (7.52%) Incident Manager
7 211 (7.21%) Support Engineer
8 184 (6.29%) Service Desk Analyst
9 143 (4.89%) Security Analyst
10 135 (4.61%) IT Manager
11 114 (3.89%) Network Engineer
12 113 (3.86%) Applications Support Analyst
13 111 (3.79%) IT Analyst
14 108 (3.69%) Team Leader
15 98 (3.35%) IT Support
15 98 (3.35%) Senior Manager
16 95 (3.25%) 2nd Line Support
17 92 (3.14%) Consultant
18 89 (3.04%) Services Delivery Manager
19 88 (3.01%) 1st Line Support
Libraries, Frameworks & Software Standards
1 86 (2.94%) Web Services
2 79 (2.70%) .NET
3 62 (2.12%) XML
4 40 (1.37%) HTML
5 35 (1.20%) Middleware
6 24 (0.82%) SOAP
7 18 (0.61%) ASP.NET
7 18 (0.61%) jQuery
8 16 (0.55%) LAMP
8 16 (0.55%) WebSphere MQ
9 14 (0.48%) WCF
10 13 (0.44%) ActiveMQ
10 13 (0.44%) CSS
10 13 (0.44%) FIX Protocol
11 12 (0.41%) REST
12 11 (0.38%) LEMP Stack
13 10 (0.34%) JMS
13 10 (0.34%) MCollective
14 9 (0.31%) Apache Camel
15 8 (0.27%) Java EE
Miscellaneous
1 342 (11.68%) Analytical Skills
2 254 (8.68%) Management Information System
3 181 (6.18%) Data Centre
4 105 (3.59%) Computer Science
5 63 (2.15%) Replication
6 60 (2.05%) Virtual Team
7 51 (1.74%) Statistics
8 44 (1.50%) Blackberry
9 43 (1.47%) Security Operations Centre
10 40 (1.37%) FMCG
11 35 (1.20%) CMDB
12 32 (1.09%) Driving Licence
12 32 (1.09%) Enterprise Software
13 31 (1.06%) Distributed Denial-of-Service
14 26 (0.89%) Clustering
14 26 (0.89%) Foreign Exchange (FX)
14 26 (0.89%) Life Science
15 22 (0.75%) Cyberthreat
15 22 (0.75%) iPad
15 22 (0.75%) Mathematics
Operating Systems
1 728 (24.87%) Windows
2 501 (17.12%) Linux
3 267 (9.12%) Unix
4 264 (9.02%) Windows Server
5 124 (4.24%) Windows Server 2008
6 118 (4.03%) Windows 7
7 110 (3.76%) Windows Server 2012
8 67 (2.29%) Red Hat Enterprise Linux
9 58 (1.98%) Windows Server 2003
10 55 (1.88%) Solaris
11 49 (1.67%) AIX
12 45 (1.54%) Windows 8
13 39 (1.33%) CentOS
14 38 (1.30%) Windows 10
15 27 (0.92%) Windows XP
16 23 (0.79%) Mac OS X
17 20 (0.68%) Apple iOS
18 17 (0.58%) zOS
19 13 (0.44%) Android
20 12 (0.41%) Mac OS
Processes & Methodologies
1 1542 (52.68%) ITIL
2 725 (24.77%) Problem Management
3 602 (20.57%) Service Management
4 577 (19.71%) Change Management
5 554 (18.93%) Service Delivery
6 352 (12.03%) Information Security
7 249 (8.51%) ITSM
8 243 (8.30%) Project Management
9 233 (7.96%) ITIL V3
10 211 (7.21%) Stakeholder Management
11 187 (6.39%) Continuous Improvement
12 183 (6.25%) Root Cause Analysis
13 161 (5.50%) Agile Software Development
14 148 (5.06%) SIEM
15 144 (4.92%) Security Operations
16 141 (4.82%) Risk Management
17 139 (4.75%) Configuration Management
18 135 (4.61%) Release Management
19 127 (4.34%) Cybersecurity
20 125 (4.27%) Vulnerability Management
Programming Languages
1 449 (15.34%) SQL
2 148 (5.06%) Java
3 111 (3.79%) Python
4 101 (3.45%) PowerShell
5 86 (2.94%) Perl
6 50 (1.71%) C#
6 50 (1.71%) Shell Script
7 49 (1.67%) Bash Shell
8 48 (1.64%) JavaScript
9 47 (1.61%) C
10 40 (1.37%) PL/SQL
11 32 (1.09%) T-SQL
11 32 (1.09%) VB
12 25 (0.85%) PHP
13 19 (0.65%) C++
14 15 (0.51%) Ruby
15 8 (0.27%) VB.NET
15 8 (0.27%) XPath
16 6 (0.20%) VBScript
17 5 (0.17%) Apex Code
Qualifications
1 319 (10.90%) Degree
2 265 (9.05%) CISSP
3 215 (7.35%) ITIL Certification
4 171 (5.84%) Cisco Certification
5 154 (5.26%) Microsoft Certification
6 152 (5.19%) Security Cleared
7 146 (4.99%) CISM
8 119 (4.07%) CCNA
9 106 (3.62%) CCNP
10 93 (3.18%) SC Cleared
11 82 (2.80%) CISA
12 79 (2.70%) MCP
13 76 (2.60%) CEH
14 72 (2.46%) ITIL Foundation Certificate
15 69 (2.36%) MCSE
16 65 (2.22%) GIAC
17 43 (1.47%) CRISC
18 40 (1.37%) MCSA
19 38 (1.30%) MCITP
20 34 (1.16%) SANS
Quality Assurance & Compliance
1 570 (19.47%) SLA
2 170 (5.81%) ISO/IEC 27001
3 115 (3.93%) PCI DSS
4 56 (1.91%) Sarbanes-Oxley
5 49 (1.67%) COBIT
6 38 (1.30%) QA
7 13 (0.44%) ISO 9001
8 11 (0.38%) ISO22301
9 7 (0.24%) HMG Security Policy Framework
9 7 (0.24%) ISO/IEC 20000
10 5 (0.17%) BS25999
10 5 (0.17%) Data Quality
10 5 (0.17%) HL7
11 4 (0.14%) DICOM
11 4 (0.14%) SEPA
11 4 (0.14%) Solvency II
12 3 (0.10%) BS7799
12 3 (0.10%) COSO
12 3 (0.10%) RMADS
13 2 (0.068%) 21 CFR Part 11
System Software
1 413 (14.11%) Active Directory
2 166 (5.67%) VMware Infrastructure
3 73 (2.49%) Hyper-V
4 57 (1.95%) XenApp
5 37 (1.26%) vSphere
6 35 (1.20%) VMware ESX
7 27 (0.92%) XenDesktop
8 19 (0.65%) Terminal Services
9 17 (0.58%) Docker
10 15 (0.51%) VMware Workstation
11 14 (0.48%) Firmware
11 14 (0.48%) Snort
12 13 (0.44%) Squid
13 12 (0.41%) VMware ESXi
14 11 (0.38%) Virtual Servers
15 10 (0.34%) Oracle RAC
15 10 (0.34%) qmail
16 7 (0.24%) Virtual Desktop
16 7 (0.24%) XenServer
17 5 (0.17%) Oracle Clusterware
Systems Management
1 112 (3.83%) SCCM
2 60 (2.05%) Puppet
3 57 (1.95%) Ansible
4 38 (1.30%) Nessus
5 37 (1.26%) Nagios
5 37 (1.26%) SCOM
6 35 (1.20%) Opscode Chef
7 27 (0.92%) NetBackup
8 26 (0.89%) Cisco CUCM
8 26 (0.89%) WSUS
9 24 (0.82%) ZABBIX
10 23 (0.79%) Tivoli
11 21 (0.72%) HP Data Protector
11 21 (0.72%) McAfee ePO
12 20 (0.68%) Tivoli Storage Manager
13 18 (0.61%) Control-M
14 17 (0.58%) Microsoft Clustering
15 16 (0.55%) Backup Exec
15 16 (0.55%) OpenVAS
16 14 (0.48%) Cacti
Vendors
1 610 (20.84%) Microsoft
2 325 (11.10%) Cisco
3 298 (10.18%) VMware
4 198 (6.76%) Citrix
5 181 (6.18%) Oracle
6 180 (6.15%) Remedy
7 139 (4.75%) HP
8 96 (3.28%) SAP
9 92 (3.14%) Red Hat
10 71 (2.43%) ServiceNow
11 70 (2.39%) CheckPoint
12 69 (2.36%) IBM
13 67 (2.29%) Splunk
14 66 (2.25%) Apple
15 65 (2.22%) NetApp
16 59 (2.02%) Juniper
17 57 (1.95%) BMC
18 56 (1.91%) Avaya
19 49 (1.67%) Intel Security
20 47 (1.61%) F5
Chelmsford, Essex
Red10
Salary: £40000 - £50000 per annum
Posted: 20 hours ago
Chelmsford, Essex
Red10
Salary: £65000 - £75000 per annum
Posted: 20 hours ago
Coventry, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 18 hours ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum + bonus and benefits
Posted: 22 hours ago
Manchester, Lancashire
E-synergy Solutions
Salary: £65000 per annum + Benefits
Posted: 16 hours ago
Coventry, West Midlands (County)
Computer People
Salary: £20000.00 per annum
Posted: Yesterday
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £23000.00 - £25000.00 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Think Money Group
Salary: Competitive
Posted: 18 hours ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
Newport, Gwent
CPS Group UK
Salary: £20000 - £26000 per annum + Pension, Healthcare, Bonus
Posted: Yesterday
Cardiff, South Glamorgan
CPS Group UK
Salary: £25000 - £35000 per annum + 30% shift uplift,bonus,pension
Posted: Yesterday
Leeds, West Yorkshire
EasyWebRecruitment.com
Salary: Competitive
Posted: Yesterday
Manchester, Lancashire
Robert Walters
Salary: £23000 - £26000 per annum + plus bonus and benefits
Posted: Yesterday
Leeds, West Yorkshire
TEKsystems
Salary: £30000 - £35000 per annum + benefits
Posted: 3 days ago
London
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + 10% Bonus, pension and more
Posted: 2 days ago
Scotland
Hewlett Packard Enterprise
Posted: Yesterday
Birmingham, West Midlands (County)
Via Resource
Salary: From £40,000 to £46,000 per annum
Posted: Yesterday
City, London
Dupen Recruitment Services
Salary: £26000 - £30000 per annum + bonus and benefits
Posted: 2 days ago
City, London
Harris Global
Salary: From £40,000 to £60,000 per annum Benefits + Bonus
Posted: 17 hours ago
Epsom, Surrey
Executive Recruitment Services (ERS)
Posted: 4 days ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
Synectics Solutions Limited
Salary: Competitive Package + Shift Allowance
Posted: 4 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Venturi
Salary: £40000 - £45000 per annum + Bonus + Benefits
Posted: 2 days ago
Slough, Berkshire
Spencer Rose
Salary: From £28,000 to £30,000 per annum
Posted: 3 days ago
Wigan, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: 3 days ago
Kettering, Northamptonshire
Corriculo
Salary: Up to £45,000 per annum
Posted: 4 days ago
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Bath, Avon
Harvey Nash plc
Salary: £20000 - £25000 per annum + Fantastic Pension + Training
Posted: 3 days ago
Crawley, West Sussex
Comtecs
Salary: £30000 - £35000 Per Annum + Bonus + Excellent Benefits
Posted: 2 days ago