The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 202 228 245
Rank change year-on-year
+26 +17
Permanent jobs citing Incident Management 1697 1533 1281
As % of all permanent IT jobs located in the UK 1.55% 1.31% 1.18%
As % of the Processes & Methodologies category 1.83% 1.58% 1.46%
Number of salaries quoted 1320 1199 1015
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £67,500 £67,500 £65,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92776 96821 88019
As % of all permanent IT jobs located in the UK 84.86% 82.75% 81.05%
Number of salaries quoted 75982 77929 71900
Average salary £50,000 £48,000 £47,500
Average salary % change year-on-year
+4.16% +1.05%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 3 August 2015 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 1556 £42,500 -5.55% 176
London +29 560 £50,000 -4.76% 51
South East +48 399 £40,000 - 36
City of London +29 152 £50,000 -9.09% 14
West Midlands +25 121 £34,500 -37.27% 13
East of England +12 113 £42,000 - 15
Berkshire +22 106 £42,500 -22.72% 17
Buckinghamshire +58 98 £31,500 -4.54% 4
Yorkshire -40 98 £42,500 +6.25% 10
North West +1 97 £38,000 -10.58% 22
Milton Keynes +42 83 £27,500 -16.66% 4
Surrey +49 82 £37,500 +2.73% 6
South West +2 82 £33,500 -10.66% 12
East Midlands +42 80 £36,000 -4.00% 10
West Yorkshire -19 73 £49,000 +22.50% 8
Scotland +7 67 £42,000 +26.31% 5
Birmingham +2 58 £45,000 -18.18% 5
Leeds -29 58 £49,000 +22.50% 8
Manchester +14 57 £38,000 +8.57% 13
Glasgow +34 55 £42,000 +61.53%
Kent +30 40 £43,500 -3.33% 1
Reading +25 39 £44,750 -25.41% 5
Hertfordshire +17 37 £47,500 +2.70% 3
Hampshire -59 37 £29,000 -27.50% 7
Cheshire +7 35 £38,500 -9.41% 6
Warwickshire +7 33 £34,330 +4.03% 1
Wiltshire +21 30 £45,000 +74.75% 2
Nottingham +20 29 £40,000 - 3
Nottinghamshire +18 29 £40,000 +14.28% 3
Slough +15 26 £50,000 -41.17% 2

Incident Management
Top 30 Related IT Skills

For the 6 months to 3 August 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1708 (51.85%) ITIL
2 1021 (31.00%) Windows
3 754 (22.89%) Problem Management
4 738 (22.40%) Microsoft
5 730 (22.16%) Finance
6 725 (22.01%) SLA
7 659 (20.01%) Service Management
7 659 (20.01%) Change Management
8 601 (18.25%) Service Delivery
9 535 (16.24%) VMware
10 506 (15.36%) Cisco
11 497 (15.09%) SQL
12 487 (14.78%) Active Directory
12 487 (14.78%) Firewall
13 483 (14.66%) MS Excel
14 440 (13.36%) Analytical Skills
15 431 (13.08%) Linux
16 383 (11.63%) MS Office
17 375 (11.38%) VMware Infrastructure
18 352 (10.69%) Degree
19 335 (10.17%) Information Security
20 306 (9.29%) UNIX
21 301 (9.14%) LAN
22 292 (8.86%) ITIL Certification
23 284 (8.62%) WAN
24 281 (8.53%) Cisco Certification
25 274 (8.32%) Data Centre
26 273 (8.29%) Root Cause Analysis
26 273 (8.29%) Citrix
27 264 (8.01%) Banking

Incident Management
Top Related IT Skills by Category

For the 6 months to 3 August 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 262 (7.95%) MS Exchange
2 158 (4.80%) IIS
3 84 (2.55%) Apache
3 84 (2.55%) SharePoint
4 83 (2.52%) Exchange Server 2010
5 75 (2.28%) Lync
6 61 (1.85%) Tomcat
7 52 (1.58%) JBoss
8 51 (1.55%) WebLogic
9 50 (1.52%) IBM Notes
10 42 (1.28%) Exchange Server 2013
11 29 (0.88%) Oracle Workflow
12 28 (0.85%) nginx
13 27 (0.82%) Exchange Server 2007
14 25 (0.76%) OpenStack
15 24 (0.73%) WorkSite
16 20 (0.61%) Exchange Server 2003
17 19 (0.58%) WebSphere
18 18 (0.55%) SAS
19 11 (0.33%) Lotus Domino
Applications
1 483 (14.66%) MS Excel
2 383 (11.63%) MS Office
3 31 (0.94%) MS PowerPoint
4 24 (0.73%) MS Project
5 20 (0.61%) MS Visio
6 7 (0.21%) Adobe Creative Suite
7 4 (0.12%) Spreadsheet
8 2 (0.061%) Acrobat
8 2 (0.061%) DOC1
8 2 (0.061%) PrintSoft PReS
Business Applications
1 42 (1.28%) Remedy ITSM
2 29 (0.88%) Oracle EBS
3 26 (0.79%) Oracle EBS R12
4 23 (0.70%) Oracle Applications
5 17 (0.52%) Oracle General Ledger
6 16 (0.49%) Oracle iProcurement
6 16 (0.49%) Oracle Receivables
7 15 (0.46%) Oracle Payables
8 13 (0.39%) Oracle Cash Management
9 12 (0.36%) Dynamics CRM
10 11 (0.33%) SAP Oil and Gas
10 11 (0.33%) Oracle Financials
11 10 (0.30%) SAP FI
11 10 (0.30%) SAP FI/CO
11 10 (0.30%) SAP CO
12 9 (0.27%) MetaTrader
13 8 (0.24%) Summit
13 8 (0.24%) SAP SRM
14 7 (0.21%) Remedy AR System
14 7 (0.21%) assyst
Cloud Services
1 60 (1.82%) Office 365
2 50 (1.52%) Microsoft Azure
3 44 (1.34%) Amazon AWS
4 40 (1.21%) SaaS
5 23 (0.70%) Cloud Computing
6 15 (0.46%) PaaS
7 9 (0.27%) Google Analytics
8 8 (0.24%) IaaS
8 8 (0.24%) Google Cloud Platform
9 3 (0.091%) Google Apps
10 2 (0.061%) Google Drive
10 2 (0.061%) IBM SmartCloud
11 1 (0.030%) iPaaS
11 1 (0.030%) Virtual Private Cloud
11 1 (0.030%) Amazon ELB
11 1 (0.030%) Amazon SQS
11 1 (0.030%) Force.com
11 1 (0.030%) Amazon EC2
11 1 (0.030%) Amazon S3
Communications & Networking
1 487 (14.78%) Firewall
2 301 (9.14%) LAN
3 284 (8.62%) WAN
4 226 (6.86%) TCP/IP
5 207 (6.28%) VPN
6 167 (5.07%) Network Security
7 141 (4.28%) SAN
8 137 (4.16%) Internet
9 126 (3.83%) DNS
10 98 (2.98%) Cisco ASA
11 97 (2.94%) BGP
12 96 (2.91%) MPLS
13 83 (2.52%) Cisco IOS
14 81 (2.46%) VoIP
15 61 (1.85%) OSPF
16 60 (1.82%) Wireless
17 57 (1.73%) Intrusion Detection
18 56 (1.70%) DHCP
19 50 (1.52%) Cisco Nexus
20 48 (1.46%) EIGRP
Database & Business Intelligence
1 259 (7.86%) SQL Server
2 74 (2.25%) MySQL
2 74 (2.25%) Oracle Database
3 57 (1.73%) SQL Server Reporting Services
4 46 (1.40%) SQL Server Integration Services
4 46 (1.40%) Relational Database
5 44 (1.34%) Oracle Reports
6 37 (1.12%) DB2
7 35 (1.06%) Data Warehouse
7 35 (1.06%) Big Data
8 34 (1.03%) PostgreSQL
9 33 (1.00%) SQL Server 2008
10 29 (0.88%) SQL Server Analysis Services
11 26 (0.79%) Oracle Database 11g
12 25 (0.76%) SQL Server 2012
13 21 (0.64%) Oracle Database 10g
14 20 (0.61%) Oracle BI Publisher
15 17 (0.52%) Data Mining
16 16 (0.49%) RDBMS
17 15 (0.46%) BusinessObjects
Development Applications
1 30 (0.91%) VSS/SourceSafe
2 21 (0.64%) JIRA
3 20 (0.61%) Oracle Forms
4 16 (0.49%) Jenkins
5 14 (0.43%) Subversion
6 12 (0.36%) ProC
6 12 (0.36%) VisualVM
7 10 (0.30%) Git (software)
7 10 (0.30%) Team Foundation Server
7 10 (0.30%) Maven
8 7 (0.21%) Ant
9 5 (0.15%) JUnit
9 5 (0.15%) Toad
9 5 (0.15%) Apache Ivy
10 4 (0.12%) Yeoman
11 3 (0.091%) FitNesse
11 3 (0.091%) XMLUnit
11 3 (0.091%) Dreamweaver
11 3 (0.091%) HP UFT
11 3 (0.091%) Visual Studio
General
1 730 (22.16%) Finance
2 264 (8.01%) Banking
3 196 (5.95%) Telecoms
4 182 (5.53%) Retail
5 137 (4.16%) Law
6 120 (3.64%) Legal
7 70 (2.13%) Manufacturing
8 49 (1.49%) Advertising
8 49 (1.49%) Back Office
9 40 (1.21%) Marketing
10 38 (1.15%) Investment Banking
11 35 (1.06%) Front Office
12 34 (1.03%) Billing
13 26 (0.79%) French Language
13 26 (0.79%) Games
14 24 (0.73%) Financial Institution
14 24 (0.73%) German Language
15 22 (0.67%) Publishing
16 20 (0.61%) Retail Banking
17 17 (0.52%) Electronics
Job Titles
1 878 (26.65%) Analyst
2 356 (10.81%) Service Manager
3 303 (9.20%) Support Analyst
4 206 (6.25%) Applications Support
5 204 (6.19%) Service Analyst
6 198 (6.01%) Support Engineer
7 187 (5.68%) Delivery Manager
8 176 (5.34%) Services Delivery Manager
9 174 (5.28%) Service Desk Analyst
10 166 (5.04%) Security Analyst
11 163 (4.95%) Incident Manager
12 154 (4.68%) Network Engineer
13 130 (3.95%) Team Leader
14 107 (3.25%) DBA
15 105 (3.19%) 2nd Line Support
16 103 (3.13%) Applications Support Analyst
17 89 (2.70%) Administrator
18 87 (2.64%) Senior Analyst
19 86 (2.61%) IT Support
20 85 (2.58%) Support Manager
Libraries, Frameworks & Software Standards
1 68 (2.06%) .NET
2 52 (1.58%) XML
3 47 (1.43%) Web Services
4 41 (1.24%) Middleware
5 35 (1.06%) HTML
6 32 (0.97%) ISPF
7 29 (0.88%) ASP.NET
8 28 (0.85%) CSS
9 21 (0.64%) FIX Protocol
10 15 (0.46%) Spring
11 14 (0.43%) HTML5
12 12 (0.36%) Oracle Fusion
12 12 (0.36%) MCollective
12 12 (0.36%) COM+
13 11 (0.33%) jQuery
14 10 (0.30%) Java EE
14 10 (0.30%) JSON
14 10 (0.30%) Application Packaging
15 9 (0.27%) .NET Framework
15 9 (0.27%) 802.1X
Miscellaneous
1 440 (13.36%) Analytical Skills
2 274 (8.32%) Data Centre
3 256 (7.77%) Management Information System
4 98 (2.98%) Statistics
5 92 (2.79%) Computer Science
6 87 (2.64%) Blackberry
7 76 (2.31%) Clustering
8 68 (2.06%) Mainframe
9 58 (1.76%) Cryptography
10 55 (1.67%) Life Science
11 54 (1.64%) Video Conferencing
12 45 (1.37%) User Experience
13 40 (1.21%) Client/Server
14 38 (1.15%) CMDB
15 36 (1.09%) Fat Client
15 36 (1.09%) Thin Client
16 34 (1.03%) Replication
17 30 (0.91%) FMCG
18 27 (0.82%) Equities
19 26 (0.79%) Online Banking
Operating Systems
1 1021 (31.00%) Windows
2 431 (13.08%) Linux
3 306 (9.29%) UNIX
4 238 (7.23%) Windows Server 2008
5 206 (6.25%) Windows 7
6 163 (4.95%) Windows Server 2003
7 147 (4.46%) Windows Server 2012
8 97 (2.94%) Red Hat Enterprise Linux
9 77 (2.34%) Solaris
10 64 (1.94%) Windows 8
11 59 (1.79%) Windows XP
12 53 (1.61%) Mac OS X
13 51 (1.55%) Android
14 42 (1.28%) AIX
15 25 (0.76%) Apple iOS
16 17 (0.52%) zOS
17 14 (0.43%) Windows 2000
18 12 (0.36%) CentOS
19 10 (0.30%) Windows Vista
20 9 (0.27%) SUSE
Processes & Methodologies
1 1708 (51.85%) ITIL
2 754 (22.89%) Problem Management
3 659 (20.01%) Service Management
3 659 (20.01%) Change Management
4 601 (18.25%) Service Delivery
5 335 (10.17%) Information Security
6 273 (8.29%) Root Cause Analysis
7 231 (7.01%) ITSM
8 213 (6.47%) Project Management
9 203 (6.16%) SIEM
10 184 (5.59%) Continuous Improvement
11 181 (5.49%) Agile Software Development
12 176 (5.34%) Release Management
13 171 (5.19%) Mentoring
14 155 (4.71%) Configuration Management
15 147 (4.46%) Risk Management
16 139 (4.22%) Disaster Recovery
17 137 (4.16%) Stakeholder Management
18 135 (4.10%) PRINCE2
19 131 (3.98%) Change Control
Programming Languages
1 497 (15.09%) SQL
2 137 (4.16%) Java
3 102 (3.10%) Perl
4 99 (3.01%) PowerShell
5 64 (1.94%) Python
6 59 (1.79%) PL/SQL
7 51 (1.55%) Shell Script
8 43 (1.31%) C#
9 42 (1.28%) C
10 33 (1.00%) PHP
11 31 (0.94%) JCL
12 30 (0.91%) JavaScript
13 29 (0.88%) Bash Shell
14 21 (0.64%) T-SQL
15 17 (0.52%) C++
16 16 (0.49%) Korn
17 15 (0.46%) Ruby
18 12 (0.36%) COBOL
19 11 (0.33%) VBScript
20 9 (0.27%) VB
Qualifications
1 352 (10.69%) Degree
2 292 (8.86%) ITIL Certification
3 281 (8.53%) Cisco Certification
4 260 (7.89%) Security Cleared
5 198 (6.01%) CISSP
6 192 (5.83%) CCNA
7 179 (5.43%) CCNP
8 173 (5.25%) Microsoft Certification
9 170 (5.16%) SC Cleared
10 121 (3.67%) CISM
11 109 (3.31%) MCSE
12 102 (3.10%) MCP
13 70 (2.13%) ITIL Foundation Certificate
14 60 (1.82%) CISA
14 60 (1.82%) DV Cleared
15 51 (1.55%) VMware Certified Professional (VCP)
16 45 (1.37%) CCSP
17 43 (1.31%) MCSA
18 42 (1.28%) PRINCE2 Certification
19 36 (1.09%) CEH
Quality Assurance & Compliance
1 725 (22.01%) SLA
2 171 (5.19%) ISO/IEC 27001
3 101 (3.07%) PCI DSS
4 74 (2.25%) QA
5 37 (1.12%) COBIT
6 35 (1.06%) Sarbanes-Oxley
7 15 (0.46%) ISO 9001
8 10 (0.30%) ISO/IEC 17799
9 6 (0.18%) ISO 9000
10 4 (0.12%) HIPAA
11 3 (0.091%) HL7
12 2 (0.061%) DICOM
13 1 (0.030%) COSO
System Software
1 487 (14.78%) Active Directory
2 375 (11.38%) VMware Infrastructure
3 91 (2.76%) Hyper-V
4 53 (1.61%) XenApp
5 44 (1.34%) vSphere
6 43 (1.31%) XenDesktop
7 36 (1.09%) Terminal Services
8 32 (0.97%) Time Sharing Option
9 31 (0.94%) Snort
10 30 (0.91%) Job Entry Subsystem
11 25 (0.76%) VMware ESX
12 18 (0.55%) Microsoft App-V
12 18 (0.55%) VMware ESXi
13 17 (0.52%) XenServer
14 15 (0.46%) Oracle RAC
15 14 (0.43%) VMware Workstation
16 13 (0.39%) Citrix Presentation Server
16 13 (0.39%) Squid
16 13 (0.39%) Xen
16 13 (0.39%) UAG
Systems Management
1 94 (2.85%) Nagios
2 85 (2.58%) SCCM
3 61 (1.85%) SCOM
4 40 (1.21%) Puppet
4 40 (1.21%) Opsview
5 32 (0.97%) OpenView
6 29 (0.88%) ServiceCenter
7 27 (0.82%) Opscode Chef
8 24 (0.73%) Cisco LMS
8 24 (0.73%) logstash
9 23 (0.70%) McAfee ePO
10 22 (0.67%) Backup Exec
11 21 (0.64%) Cisco Prime
12 18 (0.55%) WSUS
13 16 (0.49%) Cacti
13 16 (0.49%) Norton AntiVirus
14 15 (0.46%) Oracle RMAN
14 15 (0.46%) NetBackup
15 14 (0.43%) Systems Management Server (SMS)
16 13 (0.39%) ZABBIX
Vendors
1 738 (22.40%) Microsoft
2 535 (16.24%) VMware
3 506 (15.36%) Cisco
4 273 (8.29%) Citrix
5 256 (7.77%) Oracle
6 158 (4.80%) Remedy
7 144 (4.37%) HP
8 123 (3.73%) IBM
9 112 (3.40%) Juniper
10 106 (3.22%) CheckPoint
11 102 (3.10%) F5
12 88 (2.67%) Red Hat
13 80 (2.43%) SAP
14 77 (2.34%) Apple
15 68 (2.06%) NetApp
16 65 (1.97%) EMC
16 65 (1.97%) Computacenter
17 63 (1.91%) Avaya
18 60 (1.82%) McAfee
19 57 (1.73%) Dell
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 3 hours ago
Central London / West End
eCom Recruitment
Salary: From £50,000 to £55,000 per annum + Benefits
Posted: 3 hours ago
Central London / West End
eCom Recruitment
Salary: From £35,000 to £45,000 per annum + Benefits
Posted: 3 hours ago
Kingston Upon Thames, Surrey
Intapeople
Salary: £20000 - £25000 per annum
Posted: 10 hours ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 10 hours ago
Liverpool, Merseyside
Rullion IT Plus
Salary: £35000 - £40000 per annum
Posted: 11 hours ago
UK
Banes Recruitment
Salary: From £36,751 to £39,267 per annum
Posted: 11 hours ago
London
Uniting Ambition
Salary: £21k - 25k per year + benefits
Posted: 12 hours ago
Birmingham, Warwickshire
Nicoll Curtin Technology
Salary: Bonus + Excellent benefits
Posted: 21 hours ago
London
Nicoll Curtin Technology
Salary: Bonus + Excellent benefits
Posted: 21 hours ago
South West London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £38000 - £42000 Per Annum Benefits
Posted: Yesterday
South East
Vodafone
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £26000 - £31000 per annum + Benefits
Posted: 3 days ago
Havant, Hampshire
Sopra Steria Recruitment
Salary: Up to £61,323 per annum + benefits
Posted: 3 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 3 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 3 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 3 days ago
South East London
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: + Benefits
Posted: 3 days ago
London
Global Technology Solutions Ltd
Salary: £60000 - £90000 per annum + bonus + benefits
Posted: 3 days ago