The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Incident Management
Rank 210 219 252
Rank change year-on-year
+9 +33
Permanent jobs citing Incident Management 1700 1621 1218
As % of all permanent IT jobs located in the UK 1.54% 1.40% 1.13%
As % of the Processes & Methodologies category 1.81% 1.69% 1.38%
Number of salaries quoted 1324 1226 966
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £24,690 £23,500 £24,000
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94169 96137 88067
As % of all permanent IT jobs located in the UK 85.15% 82.80% 81.74%
Number of salaries quoted 77699 76727 72090
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 2 September 2015 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 1573 £42,500 -5.55% 153
London +50 638 £50,000 -4.76% 44
South East -18 334 £40,000 - 31
City of London +15 131 £47,500 -13.63% 13
Yorkshire -15 121 £32,500 +4.83% 14
North West +9 118 £38,500 -9.41% 16
Berkshire -19 102 £43,875 -12.25% 13
East of England -13 93 £43,250 +1.76% 15
West Midlands -27 93 £34,500 -34.28% 8
West Yorkshire -7 92 £40,000 +24.03% 9
East Midlands +36 84 £32,500 +5.69% 12
South West -12 80 £33,500 -10.66% 9
Surrey +30 74 £37,500 -6.25% 3
Buckinghamshire +32 73 £25,000 -41.17% 3
Manchester +27 73 £38,500 +18.46% 9
Leeds -26 68 £43,000 +28.35% 6
Milton Keynes +23 63 £25,000 -41.17% 3
Scotland -6 53 £42,000 +18.30% 4
Birmingham -22 50 £41,250 -21.42% 5
Hampshire -51 36 £43,750 +9.37% 10
Reading +16 35 £44,750 -14.76% 4
Cheshire -13 35 £39,000 -22.00% 2
Glasgow +12 32 £42,000 +61.53% 2
Leicestershire +22 31 £32,000 +39.13% 3
Kent +10 29 £43,500 +2.35%
Hertfordshire +4 28 £47,500 +11.76% 7
Nottingham +16 26 £51,000 +27.50% 6
Nottinghamshire +6 26 £51,000 +45.71% 6
Leicester +12 25 £28,000 +22.40% 1
Wales -15 25 £40,000 +6.66% 1

Incident Management
Top 30 Related IT Skills

For the 6 months to 2 September 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1665 (50.38%) ITIL
2 1031 (31.20%) Windows
3 775 (23.45%) Finance
4 753 (22.78%) Problem Management
5 739 (22.36%) Microsoft
6 712 (21.54%) SLA
7 688 (20.82%) Change Management
8 681 (20.61%) Service Management
9 596 (18.03%) Service Delivery
10 547 (16.55%) VMware
11 524 (15.85%) Cisco
12 506 (15.31%) SQL
13 503 (15.22%) Firewall
14 475 (14.37%) Active Directory
15 464 (14.04%) Linux
16 450 (13.62%) MS Excel
17 440 (13.31%) Analytical Skills
18 375 (11.35%) VMware Infrastructure
19 372 (11.26%) Degree
20 361 (10.92%) Information Security
21 360 (10.89%) MS Office
22 334 (10.11%) UNIX
23 297 (8.99%) Banking
24 289 (8.74%) Cisco Certification
25 283 (8.56%) ITIL Certification
26 280 (8.47%) Data Centre
27 278 (8.41%) Root Cause Analysis
27 278 (8.41%) LAN
28 277 (8.38%) Citrix
29 269 (8.14%) WAN

Incident Management
Top Related IT Skills by Category

For the 6 months to 2 September 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 249 (7.53%) MS Exchange
2 152 (4.60%) IIS
3 86 (2.60%) Apache
3 86 (2.60%) SharePoint
3 86 (2.60%) Lync
4 84 (2.54%) Exchange Server 2010
5 57 (1.72%) Tomcat
6 52 (1.57%) IBM Notes
7 51 (1.54%) JBoss
8 50 (1.51%) WebLogic
9 40 (1.21%) Exchange Server 2013
10 35 (1.06%) OpenStack
11 34 (1.03%) nginx
12 28 (0.85%) Exchange Server 2007
13 23 (0.70%) Oracle Workflow
14 22 (0.67%) WorkSite
15 21 (0.64%) Exchange Server 2003
16 19 (0.57%) WebSphere
17 18 (0.54%) SAS
18 11 (0.33%) Lotus Domino
Applications
1 450 (13.62%) MS Excel
2 360 (10.89%) MS Office
3 33 (1.00%) MS PowerPoint
4 25 (0.76%) MS Visio
5 20 (0.61%) MS Project
6 5 (0.15%) Adobe Creative Suite
7 3 (0.091%) Spreadsheet
8 2 (0.061%) Acrobat
8 2 (0.061%) DOC1
8 2 (0.061%) PrintSoft PReS
Business Applications
1 46 (1.39%) Remedy ITSM
2 23 (0.70%) Oracle EBS
3 20 (0.61%) Oracle EBS R12
4 19 (0.57%) Oracle Applications
5 16 (0.48%) Oracle General Ledger
6 15 (0.45%) Oracle iProcurement
7 14 (0.42%) Oracle Payables
7 14 (0.42%) Oracle Receivables
8 13 (0.39%) Dynamics CRM
8 13 (0.39%) SAP FI/CO
8 13 (0.39%) SAP CO
8 13 (0.39%) SAP FI
9 12 (0.36%) SAP Oil and Gas
9 12 (0.36%) Oracle Cash Management
10 11 (0.33%) SAP SRM
11 9 (0.27%) MetaTrader
11 9 (0.27%) Summit
12 8 (0.24%) JDE EnterpriseOne
12 8 (0.24%) SAP R/3
13 7 (0.21%) Oracle Financials
Cloud Services
1 67 (2.03%) Office 365
2 52 (1.57%) Microsoft Azure
3 48 (1.45%) Amazon AWS
4 42 (1.27%) SaaS
5 27 (0.82%) Cloud Computing
6 15 (0.45%) PaaS
7 9 (0.27%) Google Analytics
8 8 (0.24%) IaaS
8 8 (0.24%) Google Cloud Platform
9 3 (0.091%) Force.com
10 2 (0.061%) IBM SmartCloud
11 1 (0.030%) Amazon ELB
11 1 (0.030%) Virtual Private Cloud
11 1 (0.030%) Amazon EC2
11 1 (0.030%) Amazon S3
11 1 (0.030%) Amazon SQS
11 1 (0.030%) Google Apps
Communications & Networking
1 503 (15.22%) Firewall
2 278 (8.41%) LAN
3 269 (8.14%) WAN
4 232 (7.02%) TCP/IP
5 198 (5.99%) VPN
6 157 (4.75%) Network Security
7 149 (4.51%) DNS
8 131 (3.96%) Internet
9 130 (3.93%) SAN
10 99 (3.00%) BGP
11 91 (2.75%) MPLS
12 88 (2.66%) Cisco ASA
13 86 (2.60%) Cisco IOS
14 84 (2.54%) VoIP
15 65 (1.97%) DHCP
16 62 (1.88%) Wireless
17 61 (1.85%) OSPF
18 59 (1.79%) Intrusion Detection
18 59 (1.79%) Cisco Nexus
19 58 (1.75%) HTTP
Database & Business Intelligence
1 261 (7.90%) SQL Server
2 82 (2.48%) MySQL
3 78 (2.36%) Oracle Database
4 58 (1.75%) SQL Server Reporting Services
5 52 (1.57%) SQL Server Integration Services
6 48 (1.45%) Relational Database
7 38 (1.15%) Oracle Reports
8 37 (1.12%) DB2
8 37 (1.12%) Big Data
9 35 (1.06%) PostgreSQL
10 34 (1.03%) Data Warehouse
11 30 (0.91%) SQL Server Analysis Services
12 26 (0.79%) Oracle Database 11g
13 25 (0.76%) SQL Server 2008
14 22 (0.67%) SQL Server 2012
15 21 (0.64%) RDBMS
15 21 (0.64%) Oracle Database 10g
16 16 (0.48%) BusinessObjects
16 16 (0.48%) Oracle BI Publisher
17 13 (0.39%) Data Mining
Development Applications
1 29 (0.88%) VSS/SourceSafe
1 29 (0.88%) JIRA
2 16 (0.48%) Oracle Forms
2 16 (0.48%) Jenkins
3 14 (0.42%) Subversion
4 12 (0.36%) ProC
5 10 (0.30%) Git (software)
6 8 (0.24%) Team Foundation Server
6 8 (0.24%) VisualVM
6 8 (0.24%) Maven
7 7 (0.21%) Ant
8 5 (0.15%) Apache Ivy
9 4 (0.12%) Yeoman
10 3 (0.091%) XMLUnit
10 3 (0.091%) HP UFT
10 3 (0.091%) JUnit
10 3 (0.091%) Visual Studio
10 3 (0.091%) FitNesse
10 3 (0.091%) MSI
10 3 (0.091%) Introscope
General
1 775 (23.45%) Finance
2 297 (8.99%) Banking
3 186 (5.63%) Retail
4 163 (4.93%) Telecoms
5 135 (4.08%) Legal
6 114 (3.45%) Law
7 76 (2.30%) Manufacturing
8 56 (1.69%) Investment Banking
9 46 (1.39%) Back Office
10 45 (1.36%) Marketing
11 37 (1.12%) Front Office
11 37 (1.12%) Advertising
12 26 (0.79%) Financial Institution
13 23 (0.70%) Games
14 22 (0.67%) Billing
14 22 (0.67%) French Language
15 21 (0.64%) Private Banking
16 19 (0.57%) Publishing
17 18 (0.54%) Retail Banking
18 17 (0.51%) Corporate Banking
Job Titles
1 851 (25.75%) Analyst
2 352 (10.65%) Service Manager
3 297 (8.99%) Support Analyst
4 200 (6.05%) Applications Support
5 195 (5.90%) Service Analyst
5 195 (5.90%) Support Engineer
6 179 (5.42%) Delivery Manager
7 168 (5.08%) Services Delivery Manager
8 160 (4.84%) Service Desk Analyst
9 154 (4.66%) Security Analyst
10 150 (4.54%) Network Engineer
11 145 (4.39%) Incident Manager
12 133 (4.02%) Team Leader
13 109 (3.30%) DBA
14 98 (2.97%) Applications Support Analyst
15 95 (2.87%) Systems Engineer
16 94 (2.84%) Administrator
17 88 (2.66%) 2nd Line Support
18 77 (2.33%) IT Support
19 74 (2.24%) Support Manager
Libraries, Frameworks & Software Standards
1 78 (2.36%) .NET
2 56 (1.69%) Web Services
3 42 (1.27%) XML
4 41 (1.24%) HTML
5 37 (1.12%) ASP.NET
5 37 (1.12%) Middleware
6 32 (0.97%) CSS
7 31 (0.94%) ISPF
8 28 (0.85%) FIX Protocol
9 17 (0.51%) MCollective
10 13 (0.39%) WCF
10 13 (0.39%) Spring
11 11 (0.33%) WinForms
11 11 (0.33%) WPF
12 10 (0.30%) JSON
12 10 (0.30%) Application Packaging
12 10 (0.30%) Oracle Fusion
12 10 (0.30%) HTML5
12 10 (0.30%) SOAP
13 9 (0.27%) Ajax
Miscellaneous
1 440 (13.31%) Analytical Skills
2 280 (8.47%) Data Centre
3 265 (8.02%) Management Information System
4 103 (3.12%) Computer Science
5 79 (2.39%) Statistics
6 75 (2.27%) Blackberry
7 71 (2.15%) Clustering
8 64 (1.94%) Mainframe
9 61 (1.85%) Cryptography
9 61 (1.85%) Video Conferencing
10 52 (1.57%) Life Science
10 52 (1.57%) User Experience
11 42 (1.27%) CMDB
12 40 (1.21%) Replication
13 37 (1.12%) Thin Client
13 37 (1.12%) Fat Client
14 33 (1.00%) Equities
15 32 (0.97%) Client/Server
16 31 (0.94%) Foreign Exchange (FX)
17 26 (0.79%) Derivative
Operating Systems
1 1031 (31.20%) Windows
2 464 (14.04%) Linux
3 334 (10.11%) UNIX
4 248 (7.50%) Windows Server 2008
5 180 (5.45%) Windows 7
6 171 (5.17%) Windows Server 2003
7 157 (4.75%) Windows Server 2012
8 83 (2.51%) Red Hat Enterprise Linux
9 78 (2.36%) Solaris
10 71 (2.15%) Windows 8
11 56 (1.69%) Windows XP
12 48 (1.45%) Mac OS X
13 47 (1.42%) Android
14 40 (1.21%) AIX
15 17 (0.51%) Apple iOS
16 15 (0.45%) zOS
17 14 (0.42%) Windows Vista
18 13 (0.39%) Windows 2000
19 11 (0.33%) SUSE
20 10 (0.30%) Ubuntu
Processes & Methodologies
1 1665 (50.38%) ITIL
2 753 (22.78%) Problem Management
3 688 (20.82%) Change Management
4 681 (20.61%) Service Management
5 596 (18.03%) Service Delivery
6 361 (10.92%) Information Security
7 278 (8.41%) Root Cause Analysis
8 230 (6.96%) ITSM
9 219 (6.63%) Project Management
10 210 (6.35%) SIEM
11 190 (5.75%) Continuous Improvement
12 187 (5.66%) Release Management
13 184 (5.57%) Mentoring
14 176 (5.33%) Agile Software Development
15 164 (4.96%) Risk Management
16 160 (4.84%) Configuration Management
17 159 (4.81%) Stakeholder Management
18 149 (4.51%) Disaster Recovery
19 131 (3.96%) PRINCE2
20 129 (3.90%) E-Commerce
Programming Languages
1 506 (15.31%) SQL
2 141 (4.27%) Java
3 114 (3.45%) Perl
4 109 (3.30%) PowerShell
5 80 (2.42%) Python
6 60 (1.82%) C#
7 56 (1.69%) Shell Script
8 51 (1.54%) PL/SQL
9 44 (1.33%) C
10 34 (1.03%) JavaScript
10 34 (1.03%) Bash Shell
11 30 (0.91%) JCL
12 25 (0.76%) PHP
13 21 (0.64%) Korn
14 20 (0.61%) Ruby
14 20 (0.61%) T-SQL
15 12 (0.36%) C++
16 11 (0.33%) VBScript
17 10 (0.30%) COBOL
18 9 (0.27%) Bourne shell
Qualifications
1 372 (11.26%) Degree
2 289 (8.74%) Cisco Certification
3 283 (8.56%) ITIL Certification
4 246 (7.44%) Security Cleared
5 212 (6.41%) CISSP
6 196 (5.93%) CCNA
7 193 (5.84%) CCNP
8 172 (5.20%) Microsoft Certification
9 161 (4.87%) SC Cleared
10 129 (3.90%) CISM
11 109 (3.30%) MCP
12 98 (2.97%) MCSE
13 68 (2.06%) CISA
14 59 (1.79%) ITIL Foundation Certificate
15 54 (1.63%) DV Cleared
16 51 (1.54%) MCSA
17 50 (1.51%) VMware Certified Professional (VCP)
18 40 (1.21%) CCSP
18 40 (1.21%) PRINCE2 Certification
19 35 (1.06%) CEH
Quality Assurance & Compliance
1 712 (21.54%) SLA
2 159 (4.81%) ISO/IEC 27001
3 102 (3.09%) PCI DSS
4 75 (2.27%) QA
5 46 (1.39%) COBIT
6 42 (1.27%) Sarbanes-Oxley
7 13 (0.39%) ISO 9001
8 8 (0.24%) ISO/IEC 17799
9 5 (0.15%) ISO 9000
10 4 (0.12%) HIPAA
11 2 (0.061%) HL7
11 2 (0.061%) DICOM
12 1 (0.030%) COSO
System Software
1 475 (14.37%) Active Directory
2 375 (11.35%) VMware Infrastructure
3 91 (2.75%) Hyper-V
4 57 (1.72%) XenApp
5 43 (1.30%) XenDesktop
5 43 (1.30%) vSphere
6 37 (1.12%) Terminal Services
7 31 (0.94%) Time Sharing Option
8 29 (0.88%) Job Entry Subsystem
9 28 (0.85%) VMware ESX
10 21 (0.64%) VMware ESXi
10 21 (0.64%) XenServer
11 20 (0.61%) Snort
12 19 (0.57%) Squid
12 19 (0.57%) Microsoft App-V
13 18 (0.54%) qmail
13 18 (0.54%) Oracle RAC
14 16 (0.48%) UAG
15 14 (0.42%) Citrix Presentation Server
15 14 (0.42%) VMware Workstation
Systems Management
1 86 (2.60%) Nagios
1 86 (2.60%) SCCM
2 70 (2.12%) SCOM
3 45 (1.36%) Puppet
4 36 (1.09%) OpenView
5 31 (0.94%) Opsview
6 29 (0.88%) ServiceCenter
6 29 (0.88%) logstash
7 28 (0.85%) Opscode Chef
8 24 (0.73%) Backup Exec
9 23 (0.70%) Cisco LMS
10 22 (0.67%) McAfee ePO
11 21 (0.64%) Cacti
12 19 (0.57%) ZABBIX
12 19 (0.57%) WSUS
12 19 (0.57%) Oracle RMAN
13 17 (0.51%) Ganglia
13 17 (0.51%) Cisco Prime
13 17 (0.51%) collectd
13 17 (0.51%) Graphite
Vendors
1 739 (22.36%) Microsoft
2 547 (16.55%) VMware
3 524 (15.85%) Cisco
4 277 (8.38%) Citrix
5 252 (7.62%) Oracle
6 162 (4.90%) Remedy
7 152 (4.60%) HP
8 123 (3.72%) Juniper
9 120 (3.63%) IBM
10 108 (3.27%) CheckPoint
11 106 (3.21%) F5
12 85 (2.57%) SAP
13 79 (2.39%) Red Hat
14 73 (2.21%) NetApp
14 73 (2.21%) Computacenter
15 68 (2.06%) Apple
16 67 (2.03%) Symantec
17 64 (1.94%) Avaya
18 63 (1.91%) Splunk
19 61 (1.85%) McAfee
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £70000.00 per annum + benefits
Posted: 23 minutes ago
London
Global Technology Solutions Ltd
Salary: £60000 - £90000 per annum + bonus + benefits
Posted: 36 minutes ago
Staines, Middlesex
Experis Ltd
Salary: £24000 - £28000 per annum
Posted: 56 minutes ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £55,000 to £65,000 per annum
Posted: 3 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £32000 per annum + Excellent Benefits
Posted: 3 hours ago
Birmingham, West Midlands (County)
SCC
Posted: 3 hours ago
Southampton, Hampshire
Amicus ITS
Salary: From £25,000 to £30,000 per annum Dependant on Experience & Accreditat
Posted: 4 hours ago
Liverpool, Merseyside
Rullion IT Plus
Salary: £35000 - £45000 per annum
Posted: 4 hours ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £350 - £400 per day
Posted: 4 hours ago
Birmingham, West Midlands (County)
Nicoll Curtin
Salary: £50000 - £64000 per annum + Bonus + Excellent benefits
Posted: 5 hours ago
Telford, Shropshire
Robert Walters
Salary: £35000 per annum
Posted: 5 hours ago
Durham, County Durham
Spring Technology
Salary: £35000.00 - £40000.00 per annum + Plus Benefits
Posted: 5 hours ago
City, London
Thebes IT
Posted: 5 hours ago
London
Thebes IT
Salary: £34000 - £35000 per annum + Benefits
Posted: 5 hours ago
Swindon, Wiltshire
Nationwide
Salary: £41535 - £53073 per annum + benefits
Posted: 6 hours ago
Huddersfield, Yorkshire
iSource IT
Posted: 15 hours ago
Huddersfield, Yorkshire
iSource IT
Posted: 15 hours ago
Altrincham, Cheshire
Harvey Nash plc
Posted: 21 hours ago
Southampton, Hampshire
Connectus
Salary: £25000 - £30000 per annum
Posted: 21 hours ago
Burgess Hill, West Sussex
X4 Group
Salary: £30k - 33k per year
Posted: 21 hours ago