The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Incident Management
UK
Rank 232 228 220
Rank change year-on-year
-4 -8
Permanent jobs citing Incident Management 1170 1517 1581
As % of all permanent IT jobs located in the UK 1.39% 1.50% 1.48%
As % of the Processes & Methodologies category 1.56% 1.70% 1.71%
Number of salaries quoted 886 1143 1239
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year
- +1.19%
90% offered a salary of more than £22,500 £25,000 £23,500
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £36,500 £38,500 £40,000
% change year-on-year
-5.19% -3.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
74927 89028 92672
As % of all permanent IT jobs located in the UK 88.79% 88.30% 86.70%
Number of salaries quoted 61585 73757 75638
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,000 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend

The demand trend of job ads citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 27 February 2017 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 1092 £42,500 - 93
London +30 478 £52,500 -4.54% 34
South East +4 169 £44,000 +17.33% 14
East of England -31 111 £45,000 +12.50% 8
North West -19 85 £42,000 -1.17% 4
Yorkshire -9 65 £24,000 -31.42% 8
City of London +6 63 £52,500 -3.22% 11
South West +4 63 £40,000 +23.07% 7
East Midlands -22 59 £31,250 -21.87% 6
Hertfordshire -11 54 £47,500 +11.76% 2
West Midlands -9 52 £33,750 -10.00% 8
Berkshire +9 47 £52,500 -8.29% 2
Hampshire +39 45 £40,000 +5.96% 6
Cheshire +23 38 £46,750 +16.87%
Manchester -49 38 £40,000 -13.51% 4
Northamptonshire +30 34 £30,000 -33.33% 3
Northampton +28 30 £33,750 -25.00% 1
Scotland -1 27 £41,500 +3.75% 2
West Yorkshire -42 27 £35,500 -15.47% 6
Surrey +24 26 £48,000 +54.83% 1
Buckinghamshire -2 26 £44,000 +76.00% 2
Wales +14 24 £30,500 -3.17% 1
North Yorkshire +18 23 £22,500 -30.76%
Essex +14 23 £62,000 +12.72%
Leeds -1 23 £37,500 -10.71% 4
Fareham +26 21 £35,000 -17.64% 2
Milton Keynes +15 20 £32,500 +51.16% 2
Reading +28 19 £44,000 +17.33% 1
Glasgow +32 18 £45,000 -
Warwickshire +39 17 £33,750 -2.17% 2

Incident Management
Top 30 Related IT Skills

For the 6 months to 27 February 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1318 (52.57%) ITIL
2 666 (26.57%) Problem Management
3 665 (26.53%) Windows
4 566 (22.58%) Service Management
5 565 (22.54%) Microsoft
6 556 (22.18%) Finance
7 491 (19.59%) SLA
8 490 (19.55%) Change Management
9 427 (17.03%) Service Delivery
10 421 (16.79%) Linux
11 394 (15.72%) SQL
12 348 (13.88%) Degree
13 343 (13.68%) Information Security
14 328 (13.08%) Management Information System
15 324 (12.92%) MS Excel
16 308 (12.29%) Analytical Skills
17 285 (11.37%) Cisco
17 285 (11.37%) SQL Server
18 279 (11.13%) Active Directory
19 269 (10.73%) Firewall
20 266 (10.61%) Windows Server
21 259 (10.33%) ITIL Certification
22 256 (10.21%) VMware
23 246 (9.81%) ITIL V3
24 231 (9.21%) Security Cleared
25 230 (9.17%) Banking
26 229 (9.13%) Oracle
27 228 (9.09%) CISSP
28 221 (8.82%) Unix
29 211 (8.42%) Data Centre

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (3.71%) MS Exchange
2 83 (3.31%) IIS
2 83 (3.31%) SharePoint
3 81 (3.23%) Tomcat
4 60 (2.39%) Apache
5 55 (2.19%) Skype for Business
6 45 (1.79%) Exchange Server 2013
7 35 (1.40%) JBoss
8 34 (1.36%) Exchange Server 2010
9 29 (1.16%) Oracle SOA Suite
10 19 (0.76%) WebLogic
11 18 (0.72%) Confluence
11 18 (0.72%) SAS
11 18 (0.72%) WebSphere
12 14 (0.56%) CMS
13 9 (0.36%) Elasticsearch
13 9 (0.36%) Exchange Server 2007
14 8 (0.32%) Blackberry Enterprise Server
14 8 (0.32%) GeoServer
14 8 (0.32%) SharePoint 2013
Applications
1 324 (12.92%) MS Excel
2 208 (8.30%) MS Office
3 17 (0.68%) MS PowerPoint
4 16 (0.64%) MS Visio
5 15 (0.60%) SPSS
6 5 (0.20%) MS Project
6 5 (0.20%) Spreadsheet
7 1 (0.040%) InfoPath
Business Applications
1 31 (1.24%) Oracle EBS R12
2 29 (1.16%) assyst
3 27 (1.08%) Dynamics CRM
4 17 (0.68%) Remedy ITSM
5 15 (0.60%) RiskWrite
6 14 (0.56%) Sentinel
7 9 (0.36%) Cognos Business Intelligence
8 8 (0.32%) SAP ERP
9 7 (0.28%) Oracle Payables
10 6 (0.24%) Oracle Assets
10 6 (0.24%) Oracle EBS
10 6 (0.24%) Oracle ERP
10 6 (0.24%) Oracle iProcurement
10 6 (0.24%) Oracle Receivables
10 6 (0.24%) PeopleSoft HRMS
11 5 (0.20%) Dynamics AX
11 5 (0.20%) FastStats
11 5 (0.20%) SAP FI
12 4 (0.16%) Adobe Campaign
12 4 (0.16%) Eloqua
Cloud Services
1 80 (3.19%) Office 365
2 48 (1.91%) Microsoft Azure
3 44 (1.76%) Amazon AWS
4 29 (1.16%) IaaS
5 27 (1.08%) SaaS
6 22 (0.88%) Google Cloud Platform
7 18 (0.72%) PaaS
8 14 (0.56%) Cloud Computing
9 12 (0.48%) G Suite
10 7 (0.28%) GitHub
10 7 (0.28%) OneDrive
11 4 (0.16%) Oracle CX
11 4 (0.16%) Responsys
11 4 (0.16%) Taleo
12 3 (0.12%) Azure Active Directory
12 3 (0.12%) Virtual Private Cloud
12 3 (0.12%) Yammer
13 2 (0.080%) AWS OpsWorks
13 2 (0.080%) Mimecast
14 1 (0.040%) Adobe Creative Cloud
Communications & Networking
1 269 (10.73%) Firewall
2 122 (4.87%) LAN
3 99 (3.95%) WAN
4 97 (3.87%) DNS
5 96 (3.83%) TCP/IP
6 86 (3.43%) Internet
7 76 (3.03%) Intrusion Detection
8 69 (2.75%) SAN
9 65 (2.59%) Wireless
10 62 (2.47%) VPN
11 59 (2.35%) DHCP
11 59 (2.35%) Network Security
12 56 (2.23%) MPLS
13 49 (1.95%) VoIP
14 43 (1.72%) Wi-Fi
15 36 (1.44%) NetScaler
15 36 (1.44%) Wireshark
16 35 (1.40%) BGP
16 35 (1.40%) Intranet
17 34 (1.36%) Skype
Database & Business Intelligence
1 285 (11.37%) SQL Server
2 53 (2.11%) Oracle Database
3 47 (1.87%) SQL Server Reporting Services
4 46 (1.83%) SQL Server Integration Services
5 43 (1.72%) MySQL
6 42 (1.68%) Relational Database
7 40 (1.60%) Data Warehouse
8 37 (1.48%) SQL Server 2008
9 36 (1.44%) PostgreSQL
10 24 (0.96%) Oracle Reports
11 16 (0.64%) SQL Server 2012
12 15 (0.60%) BusinessObjects
12 15 (0.60%) Hadoop
13 14 (0.56%) SQL Server 2005
14 13 (0.52%) Big Data
14 13 (0.52%) GIS
14 13 (0.52%) SQL Server 2014
15 12 (0.48%) DB2
15 12 (0.48%) NoSQL
16 10 (0.40%) OLAP
Development Applications
1 57 (2.27%) JIRA
2 37 (1.48%) Jenkins
3 24 (0.96%) Git (software)
4 16 (0.64%) Eclipse
4 16 (0.64%) Team Foundation Server
5 15 (0.60%) VersionOne
6 13 (0.52%) Subversion
7 9 (0.36%) JMeter
7 9 (0.36%) Selenium
8 8 (0.32%) LoadRunner
8 8 (0.32%) LoadUI
8 8 (0.32%) Ranorex
8 8 (0.32%) SoapUI
8 8 (0.32%) SQL Server Management Studio (SSMS)
8 8 (0.32%) YouTrack
9 6 (0.24%) Mercurial
9 6 (0.24%) TeamCity
9 6 (0.24%) Visual Studio
10 5 (0.20%) Atlassian Bamboo
10 5 (0.20%) Oracle Forms
General
1 556 (22.18%) Finance
2 230 (9.17%) Banking
3 179 (7.14%) Telecoms
4 96 (3.83%) Legal
5 87 (3.47%) Retail
6 40 (1.60%) Investment Banking
7 34 (1.36%) Law
8 30 (1.20%) Billing
9 28 (1.12%) Manufacturing
10 24 (0.96%) Advertising
11 23 (0.92%) Back Office
12 21 (0.84%) Financial Institution
13 16 (0.64%) Electronics
13 16 (0.64%) Front Office
14 15 (0.60%) Games
15 14 (0.56%) Publishing
16 13 (0.52%) French Language
17 12 (0.48%) German Language
18 11 (0.44%) Marketing
19 6 (0.24%) Corporate Banking
Job Titles
1 694 (27.68%) Analyst
2 257 (10.25%) Support Analyst
3 236 (9.41%) Service Manager
4 226 (9.01%) Incident Manager
5 215 (8.58%) Applications Support
6 187 (7.46%) Service Analyst
7 129 (5.15%) Service Desk Analyst
8 112 (4.47%) Applications Support Analyst
9 109 (4.35%) IT Manager
9 109 (4.35%) Security Analyst
10 100 (3.99%) IT Support
11 95 (3.79%) Support Engineer
12 90 (3.59%) IT Analyst
12 90 (3.59%) Team Leader
13 89 (3.55%) Security Manager
14 84 (3.35%) Network Engineer
15 82 (3.27%) Administrator
16 80 (3.19%) Major Incident Manager
17 78 (3.11%) Consultant
18 76 (3.03%) Delivery Manager
Libraries, Frameworks & Software Standards
1 81 (3.23%) .NET
2 52 (2.07%) Middleware
3 46 (1.83%) Web Services
4 26 (1.04%) XML
5 24 (0.96%) HTML
6 19 (0.76%) SailPoint
7 17 (0.68%) jQuery
8 16 (0.64%) LAMP
9 15 (0.60%) CSS
10 14 (0.56%) AngularJS
10 14 (0.56%) Apache Camel
10 14 (0.56%) ASP.NET
10 14 (0.56%) SOAP
11 12 (0.48%) FIX Protocol
12 10 (0.40%) ActiveMQ
13 9 (0.36%) Regular Expression
13 9 (0.36%) Spring
14 8 (0.32%) ASP.NET MVC
14 8 (0.32%) PCRE
14 8 (0.32%) REST
Miscellaneous
1 328 (13.08%) Management Information System
2 308 (12.29%) Analytical Skills
3 211 (8.42%) Data Centre
4 113 (4.51%) Computer Science
5 54 (2.15%) Security Operations Centre
6 49 (1.95%) Virtual Team
7 43 (1.72%) Distributed Denial-of-Service
8 39 (1.56%) Replication
9 36 (1.44%) User Experience
10 35 (1.40%) CMDB
11 33 (1.32%) Blackberry
11 33 (1.32%) Enterprise Software
12 32 (1.28%) Driving Licence
13 31 (1.24%) Clustering
13 31 (1.24%) Video Conferencing
14 29 (1.16%) EPoS
15 27 (1.08%) CESG
16 26 (1.04%) iPhone
17 25 (1.00%) Fintech
17 25 (1.00%) iSeries
Operating Systems
1 665 (26.53%) Windows
2 421 (16.79%) Linux
3 266 (10.61%) Windows Server
4 221 (8.82%) Unix
5 134 (5.35%) Windows Server 2012
6 116 (4.63%) Windows 7
6 116 (4.63%) Windows Server 2008
7 66 (2.63%) Windows 10
8 52 (2.07%) Red Hat Enterprise Linux
9 49 (1.95%) Apple iOS
10 46 (1.83%) Windows Server 2003
11 43 (1.72%) Solaris
12 40 (1.60%) Windows 8
13 39 (1.56%) Android
14 30 (1.20%) AIX
15 29 (1.16%) CentOS
16 13 (0.52%) Windows XP
17 10 (0.40%) Mac OS
18 7 (0.28%) Windows Mobile
19 4 (0.16%) Ubuntu
Processes & Methodologies
1 1318 (52.57%) ITIL
2 666 (26.57%) Problem Management
3 566 (22.58%) Service Management
4 490 (19.55%) Change Management
5 427 (17.03%) Service Delivery
6 343 (13.68%) Information Security
7 246 (9.81%) ITIL V3
8 196 (7.82%) ITSM
9 194 (7.74%) Continuous Improvement
10 176 (7.02%) Security Operations
11 173 (6.90%) Stakeholder Management
12 169 (6.74%) Cybersecurity
12 169 (6.74%) Project Management
13 162 (6.46%) Agile Software Development
14 155 (6.18%) Risk Management
15 152 (6.06%) SIEM
16 143 (5.70%) Configuration Management
17 133 (5.31%) Root Cause Analysis
18 115 (4.59%) E-Commerce
19 113 (4.51%) Change Control
Programming Languages
1 394 (15.72%) SQL
2 124 (4.95%) Java
3 122 (4.87%) PowerShell
4 105 (4.19%) Python
5 73 (2.91%) Perl
6 71 (2.83%) C
7 49 (1.95%) Shell Script
8 46 (1.83%) C#
9 44 (1.76%) Bash Shell
10 35 (1.40%) JavaScript
11 34 (1.36%) PHP
12 28 (1.12%) PL/SQL
13 23 (0.92%) T-SQL
14 16 (0.64%) VBScript
15 12 (0.48%) Ruby
16 9 (0.36%) C++
17 8 (0.32%) VB
17 8 (0.32%) VB.NET
18 7 (0.28%) ABAP
19 4 (0.16%) Groovy
Qualifications
1 348 (13.88%) Degree
2 259 (10.33%) ITIL Certification
3 231 (9.21%) Security Cleared
4 228 (9.09%) CISSP
5 165 (6.58%) CISM
6 132 (5.27%) SC Cleared
7 112 (4.47%) Microsoft Certification
8 110 (4.39%) Cisco Certification
9 106 (4.23%) CISA
10 77 (3.07%) CCNP
11 75 (2.99%) CCNA
12 67 (2.67%) ITIL Foundation Certificate
13 63 (2.51%) DV Cleared
14 55 (2.19%) CEH
14 55 (2.19%) GIAC
15 47 (1.87%) MCP
16 45 (1.79%) SANS
17 41 (1.64%) MCSE
18 39 (1.56%) GCED
19 30 (1.20%) GCFA
Quality Assurance & Compliance
1 491 (19.59%) SLA
2 152 (6.06%) ISO/IEC 27001
3 113 (4.51%) PCI DSS
4 73 (2.91%) QA
5 41 (1.64%) Cyber Essentials
6 35 (1.40%) Sarbanes-Oxley
7 27 (1.08%) COBIT
8 23 (0.92%) Data Quality
9 22 (0.88%) ISO 9001
10 14 (0.56%) Cyber Essentials PLUS
10 14 (0.56%) ISO22301
11 6 (0.24%) GDPR
11 6 (0.24%) PMO
12 5 (0.20%) JSP 440
13 4 (0.16%) Dodd-Frank
13 4 (0.16%) HMG Security Policy Framework
14 2 (0.080%) BS7799
14 2 (0.080%) ISO 14000
14 2 (0.080%) ISO 9000
14 2 (0.080%) Solvency II
System Software
1 279 (11.13%) Active Directory
2 142 (5.66%) VMware Infrastructure
3 84 (3.35%) Hyper-V
4 35 (1.40%) vSphere
5 30 (1.20%) XenApp
6 28 (1.12%) VMware ESX
7 21 (0.84%) Terminal Services
8 14 (0.56%) NFS
9 13 (0.52%) vCloud
10 11 (0.44%) Docker
11 10 (0.40%) XenDesktop
12 9 (0.36%) VMware ESXi
13 7 (0.28%) Firmware
14 6 (0.24%) ProxySG
14 6 (0.24%) VMware Workstation
15 5 (0.20%) NDS
15 5 (0.20%) NetIQ eDirectory
15 5 (0.20%) Virtual Machines
16 4 (0.16%) Virtual Desktop
16 4 (0.16%) Virtual Servers
Systems Management
1 61 (2.43%) SCCM
2 46 (1.83%) Puppet
3 36 (1.44%) NetBackup
4 35 (1.40%) Opscode Chef
5 31 (1.24%) Nagios
6 30 (1.20%) Nessus
7 23 (0.92%) Ansible
7 23 (0.92%) McAfee ePO
8 22 (0.88%) PowerBroker
9 20 (0.80%) Network Intrusion Detection System
9 20 (0.80%) SCOM
10 17 (0.68%) CSIRT
11 15 (0.60%) Microsoft Clustering
12 14 (0.56%) Ganglia
12 14 (0.56%) Netcool
13 12 (0.48%) QRadar
14 11 (0.44%) WSUS
15 9 (0.36%) AirWatch
15 9 (0.36%) Backup Exec
15 9 (0.36%) Cisco CUCM
Vendors
1 565 (22.54%) Microsoft
2 285 (11.37%) Cisco
3 256 (10.21%) VMware
4 229 (9.13%) Oracle
5 133 (5.31%) HP
6 128 (5.11%) Citrix
7 94 (3.75%) CheckPoint
8 80 (3.19%) Splunk
9 79 (3.15%) ServiceNow
10 62 (2.47%) Remedy
10 62 (2.47%) SAP
11 61 (2.43%) Red Hat
12 53 (2.11%) Juniper
13 50 (1.99%) NetApp
14 49 (1.95%) IBM
15 46 (1.83%) Apple
16 43 (1.72%) Palo Alto
17 39 (1.56%) Intel Security
18 38 (1.52%) Google
19 35 (1.40%) Salesforce.com
Oxfordshire
Rullion
Salary: £25000 - £28000 per annum + Excellent Benefits
Posted: 13 hours ago
Middlesex
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 20 hours ago
South West London
Proactive Appointments
Salary: £25000 - £29000 per annum + Brilliant Benefits
Posted: 14 hours ago
Reading, Berkshire
Davanti Solutions
Salary: £22,000 per annum £4000 car allowance
Posted: 13 hours ago
City, London
Evolution Recruitment Solutions
Salary: 50,000-70,000 (Depending on skill set of candidate)
Posted: 13 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £40000 per annum + Benefits
Posted: 12 hours ago
Cambridgeshire
Spring Technology
Salary: £45000.00 - £55000.00 per annum
Posted: 20 hours ago
Leicester, Leicestershire
Blues Point Ltd
Salary: From £18,000 to £21,000 per annum + benefits
Posted: 18 hours ago
London
Harrington Starr
Salary: £55000 - £65000 per annum + bonus, benefits + training
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Posted: 18 hours ago
Ilkley, West Yorkshire
Virtual College
Salary: From £35,000 to £40,000 per annum
Posted: 11 hours ago
City, London
Evolution Recruitment Solutions
Salary: 39,000 to 45,000 + Benefits
Posted: 3 days ago
City, London
Quant Capital
Salary: Up to £50,000 per annum Bonus Medical Pension
Posted: 14 hours ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 3 days ago
Bristol, Avon
Sanderson
Salary: £20000 - £22000 per annum + Benefits
Posted: 15 hours ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £27000.00 per annum
Posted: Yesterday
Staines, Middlesex
Sopra Steria Recruitment
Salary: From £45,000 to £55,000 per annum
Posted: 14 hours ago
Wakefield, West Yorkshire
Premier IT
Posted: 13 hours ago
Leeds, West Yorkshire
Opus Recruitment Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Redditch, Worcestershire
Senitor Associates
Salary: £20000 - £30000 per annum + Great Benefits
Posted: 3 days ago
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £38000 per annum + benefiits+ training+ progression
Posted: 6 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 6 days ago
Cambridgeshire
Kingston University
Salary: £37,256 - 40,483 per year
Posted: 5 days ago
South East
83Zero
Salary: From £65000 to £75000 per annum
Posted: 20 hours ago
Hampshire
DCL Search & Selection
Salary: £50000 - £55000 per annum + bonus
Posted: 3 days ago
City, London
Exclusive Recruitment
Salary: From £50,000 to £65,000 per annum Discretionary bonus & pension
Posted: 5 days ago
Bath, Avon
Sanderson
Salary: £18000.00 - £23000.00 per annum
Posted: 6 days ago
Northamptonshire
Broster Buchanan
Salary: £32000 per annum
Posted: 5 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 3 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: c£70,000 plus 10% bonus
Posted: 3 days ago