The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 216 216 266
Rank change year-on-year
0 +50
Permanent jobs citing Incident Management 1607 1565 1194
As % of all permanent IT jobs located in the UK 1.58% 1.50% 1.16%
As % of the Processes & Methodologies category 1.82% 1.76% 1.37%
Number of salaries quoted 1224 1222 900
Average salary £44,000 £41,500 £42,500
Average salary % change year-on-year
+6.02% -2.35%
90% offered a salary of more than £24,250 £23,500 £24,000
10% offered a salary of more than £67,500 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £37,197
% change year-on-year
- +7.53%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
88106 89047 87460
As % of all permanent IT jobs located in the UK 86.81% 85.16% 84.87%
Number of salaries quoted 73200 73150 69679
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 5 February 2016 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 1458 £45,000 +8.43% 150
London +40 588 £55,000 +13.40% 40
South East -89 242 £40,000 +6.66% 28
East of England -18 122 £40,000 - 22
East Midlands +31 105 £40,000 -4.76% 7
Yorkshire -13 105 £35,000 -22.22% 3
North West -4 103 £42,500 +5.98% 13
South West +26 94 £33,500 +31.37% 13
West Midlands -21 92 £37,500 -6.25% 13
City of London +24 89 £55,000 +10.00% 14
West Yorkshire -24 84 £40,000 -13.51% 2
Berkshire -51 75 £57,500 +35.29% 11
Scotland +37 62 £38,000 -13.39% 3
Manchester +7 60 £42,500 +5.85% 5
Birmingham -1 50 £37,500 -6.25% 2
Leeds -51 49 £45,000 -6.73% 1
Buckinghamshire -40 46 £25,000 -24.24% 3
Surrey -35 44 £31,250 +17.92% 3
Hampshire +11 38 £38,000 -16.02% 6
Essex +4 38 £55,000 +22.22% 3
Northamptonshire +24 35 £45,000 -12.62%
Northampton +12 34 £45,000 -30.76%
Edinburgh +32 32 £39,000 -13.33%
Bedfordshire +3 31 £36,500 -14.11% 4
Reading -14 30 £40,000 +6.66% 2
Nottinghamshire +7 28 £25,000 -39.39% 1
Nottingham +1 27 £25,000 -39.39% 1
Wales +22 26 £30,000 -10.44% 3
Bristol +16 26 £52,500 +81.03% 4
Cheshire +1 25 £42,500 +13.33% 2

Incident Management
Top 30 Related IT Skills

For the 6 months to 5 February 2016, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1488 (46.36%) ITIL
2 1043 (32.49%) Windows
3 821 (25.58%) Finance
4 816 (25.42%) Problem Management
5 672 (20.93%) Microsoft
6 662 (20.62%) Change Management
7 650 (20.25%) Service Management
8 584 (18.19%) SLA
9 571 (17.79%) Linux
10 553 (17.23%) SQL
11 512 (15.95%) Active Directory
12 501 (15.61%) Service Delivery
13 450 (14.02%) Cisco
14 420 (13.08%) VMware
15 403 (12.55%) Firewall
16 382 (11.90%) Analytical Skills
17 353 (11.00%) Degree
18 345 (10.75%) Information Security
19 336 (10.47%) MS Excel
20 335 (10.44%) Windows Server
21 322 (10.03%) Banking
22 315 (9.81%) Management Information System
23 305 (9.50%) Unix
24 304 (9.47%) MS Office
25 289 (9.00%) Root Cause Analysis
26 284 (8.85%) VMware Infrastructure
27 280 (8.72%) SQL Server
28 271 (8.44%) Citrix
29 266 (8.29%) Oracle
30 260 (8.10%) LAN

Incident Management
Top Related IT Skills by Category

For the 6 months to 5 February 2016, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 143 (4.45%) MS Exchange
2 132 (4.11%) IIS
3 113 (3.52%) Apache
4 96 (2.99%) SharePoint
5 68 (2.12%) Lync
6 56 (1.74%) Exchange Server 2010
7 46 (1.43%) WebLogic
8 39 (1.21%) Exchange Server 2007
8 39 (1.21%) WebSphere
9 37 (1.15%) Tomcat
10 36 (1.12%) Apache Solr
10 36 (1.12%) OpenStack
11 32 (1.00%) Exchange Server 2013
12 26 (0.81%) IBM Notes
12 26 (0.81%) JBoss
12 26 (0.81%) nginx
13 20 (0.62%) CMS
14 19 (0.59%) Exchange Server 2003
15 18 (0.56%) Blackberry Enterprise Server
16 14 (0.44%) Oracle Workflow
Applications
1 336 (10.47%) MS Excel
2 304 (9.47%) MS Office
3 38 (1.18%) MS PowerPoint
4 32 (1.00%) MS Visio
5 19 (0.59%) MS Project
6 13 (0.40%) Spreadsheet
7 1 (0.031%) Acrobat
Business Applications
1 40 (1.25%) Remedy ITSM
2 16 (0.50%) Dynamics CRM
3 15 (0.47%) Oracle EBS
3 15 (0.47%) Oracle Financials
4 14 (0.44%) Dynamics AX
4 14 (0.44%) Oracle EBS R12
5 10 (0.31%) HFM
5 10 (0.31%) SAP ERP
6 9 (0.28%) Oracle FAH
7 7 (0.22%) assyst
7 7 (0.22%) SAP CO
7 7 (0.22%) SAP FI
7 7 (0.22%) SAP FI/CO
7 7 (0.22%) Siebel Analytics
8 6 (0.19%) JDE EnterpriseOne
8 6 (0.19%) SAP Oil and Gas
8 6 (0.19%) SAP R/3
9 4 (0.12%) Oracle General Ledger
9 4 (0.12%) Oracle Payables
9 4 (0.12%) SAP SRM
Cloud Services
1 72 (2.24%) Office 365
2 62 (1.93%) Microsoft Azure
3 51 (1.59%) Cloud Computing
4 44 (1.37%) Amazon AWS
5 41 (1.28%) SaaS
6 20 (0.62%) IaaS
7 18 (0.56%) PaaS
8 8 (0.25%) Google Cloud Platform
9 3 (0.093%) Mimecast
10 2 (0.062%) Force.com
10 2 (0.062%) Google Analytics
10 2 (0.062%) Google Apps
11 1 (0.031%) AWS CloudFormation
11 1 (0.031%) DigitalOcean
11 1 (0.031%) Linode
11 1 (0.031%) SuccessFactors
Communications & Networking
1 403 (12.55%) Firewall
2 260 (8.10%) LAN
3 240 (7.48%) WAN
4 232 (7.23%) TCP/IP
5 198 (6.17%) DNS
6 133 (4.14%) Network Security
7 129 (4.02%) Internet
8 121 (3.77%) SAN
9 113 (3.52%) VPN
10 83 (2.59%) DHCP
11 80 (2.49%) Wireless
12 70 (2.18%) MPLS
13 68 (2.12%) HTTP
14 67 (2.09%) Cisco IOS
15 64 (1.99%) Intrusion Detection
16 62 (1.93%) VoIP
17 59 (1.84%) Cisco ASA
18 50 (1.56%) BGP
18 50 (1.56%) LDAP
18 50 (1.56%) Wi-Fi
Database & Business Intelligence
1 280 (8.72%) SQL Server
2 163 (5.08%) MySQL
3 92 (2.87%) Oracle Database
4 64 (1.99%) SQL Server Integration Services
5 59 (1.84%) SQL Server Reporting Services
6 58 (1.81%) SQL Server 2008
7 57 (1.78%) Relational Database
8 42 (1.31%) SQL Server 2012
9 38 (1.18%) Data Warehouse
10 37 (1.15%) Oracle Reports
11 35 (1.09%) Oracle Database 11g
12 33 (1.03%) NoSQL
13 32 (1.00%) SQL Server Analysis Services
14 30 (0.93%) PostgreSQL
15 29 (0.90%) Big Data
15 29 (0.90%) RDBMS
16 28 (0.87%) Oracle Database 10g
17 22 (0.69%) DB2
18 21 (0.65%) Oracle BI EE
19 20 (0.62%) Crystal Reports
Development Applications
1 45 (1.40%) JIRA
2 29 (0.90%) Git (software)
3 25 (0.78%) Visual Studio
4 24 (0.75%) Subversion
5 21 (0.65%) Jenkins
6 16 (0.50%) Team Foundation Server
7 15 (0.47%) TeamCity
8 14 (0.44%) Toad
9 12 (0.37%) MSBuild
10 11 (0.34%) Bugzilla
10 11 (0.34%) Octopus Deploy
11 9 (0.28%) Atlassian Bamboo
11 9 (0.28%) Eclipse
12 7 (0.22%) Oracle Forms
13 6 (0.19%) DBeaver
14 5 (0.16%) MSI
14 5 (0.16%) VSS/SourceSafe
15 4 (0.12%) MSTest
16 3 (0.093%) Moq
16 3 (0.093%) Rhino Mocks
General
1 821 (25.58%) Finance
2 322 (10.03%) Banking
3 152 (4.74%) Retail
4 134 (4.17%) Telecoms
5 114 (3.55%) Legal
6 79 (2.46%) Investment Banking
7 61 (1.90%) Front Office
8 56 (1.74%) Law
9 49 (1.53%) Marketing
10 42 (1.31%) Financial Institution
11 40 (1.25%) Manufacturing
12 39 (1.21%) Back Office
13 34 (1.06%) Games
14 24 (0.75%) Publishing
15 22 (0.69%) Advertising
16 15 (0.47%) Corporate Banking
16 15 (0.47%) Retail Banking
17 12 (0.37%) Private Banking
18 11 (0.34%) Billing
19 7 (0.22%) Local Government
Job Titles
1 880 (27.41%) Analyst
2 277 (8.63%) Service Analyst
3 274 (8.54%) Service Manager
4 259 (8.07%) Support Analyst
5 218 (6.79%) Applications Support
6 215 (6.70%) Support Engineer
7 212 (6.60%) Service Desk Analyst
8 162 (5.05%) Team Leader
9 159 (4.95%) Incident Manager
10 145 (4.52%) IT Manager
11 142 (4.42%) DBA
12 124 (3.86%) Security Analyst
13 116 (3.61%) IT Analyst
14 104 (3.24%) Administrator
15 102 (3.18%) IT Support
16 97 (3.02%) Security Manager
17 94 (2.93%) Support Manager
18 93 (2.90%) Network Engineer
19 92 (2.87%) Delivery Manager
20 90 (2.80%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 176 (5.48%) .NET
2 100 (3.12%) XML
3 97 (3.02%) HTML
4 92 (2.87%) Web Services
5 62 (1.93%) ASP.NET
6 48 (1.50%) Middleware
7 46 (1.43%) CSS
8 41 (1.28%) LAMP
9 40 (1.25%) WPF
10 38 (1.18%) WCF
11 35 (1.09%) FIX Protocol
12 29 (0.90%) SOAP
13 28 (0.87%) WinForms
14 24 (0.75%) Java EE
14 24 (0.75%) XMPP
15 23 (0.72%) .NET Framework
16 16 (0.50%) LEMP Stack
17 12 (0.37%) XSL
18 11 (0.34%) MCollective
19 10 (0.31%) RabbitMQ
Miscellaneous
1 382 (11.90%) Analytical Skills
2 315 (9.81%) Management Information System
3 233 (7.26%) Data Centre
4 102 (3.18%) Replication
5 73 (2.27%) Blackberry
6 71 (2.21%) Computer Science
7 64 (1.99%) Clustering
8 57 (1.78%) Mainframe
9 56 (1.74%) Client/Server
10 51 (1.59%) Statistics
11 49 (1.53%) Security Operations Centre
12 47 (1.46%) Cyberthreat
13 41 (1.28%) Hedge funds
14 40 (1.25%) Video Conferencing
15 38 (1.18%) Mobile App
15 38 (1.18%) Private Cloud
16 37 (1.15%) Driving Licence
17 36 (1.12%) Cyber Attack
18 35 (1.09%) Mobile Banking
19 32 (1.00%) Fat Client
Operating Systems
1 1043 (32.49%) Windows
2 571 (17.79%) Linux
3 335 (10.44%) Windows Server
4 305 (9.50%) Unix
5 241 (7.51%) Windows Server 2008
6 198 (6.17%) Windows 7
7 141 (4.39%) Windows Server 2012
8 127 (3.96%) Windows Server 2003
9 86 (2.68%) Red Hat Enterprise Linux
10 81 (2.52%) Windows 8
11 65 (2.02%) Windows XP
12 61 (1.90%) Ubuntu
13 50 (1.56%) Solaris
14 33 (1.03%) Mac OS X
15 32 (1.00%) Android
16 26 (0.81%) AIX
17 20 (0.62%) Debian
18 18 (0.56%) SUSE
19 17 (0.53%) CentOS
20 16 (0.50%) SUSE Linux Enterprise Server
Processes & Methodologies
1 1488 (46.36%) ITIL
2 816 (25.42%) Problem Management
3 662 (20.62%) Change Management
4 650 (20.25%) Service Management
5 501 (15.61%) Service Delivery
6 345 (10.75%) Information Security
7 289 (9.00%) Root Cause Analysis
8 227 (7.07%) Project Management
9 220 (6.85%) ITSM
10 205 (6.39%) Disaster Recovery
11 203 (6.32%) Risk Management
12 201 (6.26%) High Availability
13 179 (5.58%) Mentoring
14 172 (5.36%) Configuration Management
15 171 (5.33%) ITIL V3
16 164 (5.11%) Continuous Improvement
17 161 (5.02%) Stakeholder Management
18 154 (4.80%) E-Commerce
19 144 (4.49%) Line Management
20 143 (4.45%) Agile Software Development
Programming Languages
1 553 (17.23%) SQL
2 194 (6.04%) Java
3 124 (3.86%) Perl
4 117 (3.64%) PowerShell
5 102 (3.18%) C#
6 95 (2.96%) Python
7 73 (2.27%) Bash Shell
8 71 (2.21%) C
9 52 (1.62%) JavaScript
10 51 (1.59%) PL/SQL
11 49 (1.53%) VB
12 48 (1.50%) Shell Script
13 31 (0.97%) T-SQL
14 30 (0.93%) Ruby
15 29 (0.90%) C++
16 27 (0.84%) PHP
17 24 (0.75%) AWK
17 24 (0.75%) sed
18 21 (0.65%) Korn
19 16 (0.50%) Bourne shell
Qualifications
1 353 (11.00%) Degree
2 234 (7.29%) Cisco Certification
3 202 (6.29%) CISSP
4 190 (5.92%) ITIL Certification
4 190 (5.92%) Security Cleared
5 165 (5.14%) CCNP
6 164 (5.11%) Microsoft Certification
7 149 (4.64%) CCNA
8 141 (4.39%) SC Cleared
9 134 (4.17%) CISM
10 92 (2.87%) MCP
11 61 (1.90%) MCSE
12 59 (1.84%) CISA
13 52 (1.62%) MCSA
14 50 (1.56%) ITIL Foundation Certificate
15 37 (1.15%) CCVP
16 30 (0.93%) VMware Certified Professional (VCP)
17 29 (0.90%) IISP
18 27 (0.84%) CCSP
18 27 (0.84%) DV Cleared
Quality Assurance & Compliance
1 584 (18.19%) SLA
2 214 (6.67%) ISO/IEC 27001
3 89 (2.77%) PCI DSS
4 72 (2.24%) QA
5 69 (2.15%) COBIT
6 38 (1.18%) Sarbanes-Oxley
7 24 (0.75%) ISO 9001
8 8 (0.25%) HMG Security Policy Framework
9 7 (0.22%) ISO22301
10 6 (0.19%) ISO 14001
10 6 (0.19%) ISO27002
11 4 (0.12%) BS7799
11 4 (0.12%) COSO
11 4 (0.12%) Data Quality
11 4 (0.12%) HIPAA
11 4 (0.12%) ISO 9000
11 4 (0.12%) ISO/IEC 17799
11 4 (0.12%) JSP 440
12 3 (0.093%) GAAP
12 3 (0.093%) SSAE 16
System Software
1 512 (15.95%) Active Directory
2 284 (8.85%) VMware Infrastructure
3 97 (3.02%) XenApp
4 74 (2.31%) Hyper-V
5 55 (1.71%) vSphere
6 47 (1.46%) XenDesktop
7 32 (1.00%) VMware ESX
8 27 (0.84%) Microsoft App-V
8 27 (0.84%) Oracle RAC
9 22 (0.69%) Firmware
9 22 (0.69%) Terminal Services
9 22 (0.69%) XenServer
10 14 (0.44%) Citrix Presentation Server
11 13 (0.40%) Squid
12 12 (0.37%) Oracle Clusterware
12 12 (0.37%) qmail
13 11 (0.34%) Snort
13 11 (0.34%) VMware ESXi
14 9 (0.28%) Microsoft Virtual Server
14 9 (0.28%) VMware Workstation
Systems Management
1 117 (3.64%) SCCM
2 75 (2.34%) Nagios
3 56 (1.74%) SCOM
4 35 (1.09%) Oracle RMAN
5 34 (1.06%) HP Operations Orchestration
6 31 (0.97%) Puppet
7 30 (0.93%) Data Guard
8 29 (0.90%) Cisco UCCX
9 27 (0.84%) Cisco CUCM
9 27 (0.84%) ZABBIX
10 26 (0.81%) Cisco UCCE
10 26 (0.81%) OpenView
11 25 (0.78%) HP SIM
12 24 (0.75%) HP UCMDB
13 22 (0.69%) Tivoli
14 21 (0.65%) EdgeSight
14 21 (0.65%) ITRS Geneos
15 19 (0.59%) Cacti
15 19 (0.59%) Opscode Chef
16 17 (0.53%) RSA enVision
Vendors
1 672 (20.93%) Microsoft
2 450 (14.02%) Cisco
3 420 (13.08%) VMware
4 271 (8.44%) Citrix
5 266 (8.29%) Oracle
6 193 (6.01%) HP
7 152 (4.74%) Remedy
8 103 (3.21%) IBM
9 100 (3.12%) Juniper
10 96 (2.99%) CheckPoint
11 94 (2.93%) Red Hat
12 75 (2.34%) NetApp
13 72 (2.24%) F5
14 64 (1.99%) SAP
15 61 (1.90%) SolarWinds
16 60 (1.87%) ServiceNow
17 56 (1.74%) Splunk
18 53 (1.65%) Computacenter
19 46 (1.43%) Avaya
20 45 (1.40%) EMC
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: From £40,000 to £55,000 per annum
Posted: 1 hour ago
Hemel Hempstead, Hertfordshire
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits Bonus
Posted: 1 hour ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits and Training
Posted: 4 hours ago
Birmingham, West Midlands (County)
Nicoll Curtin
Salary: £25000 - £39000 per annum + Bonus + Benefits
Posted: 10 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £70000 Per Annum + benefits
Posted: 2 days ago
Andover, Hampshire
Premier Media
Salary: £35000 - £50000 per annum + car, pension, negotiable
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Burns Sheehan
Salary: £25000.00 - £30000.00 per annum
Posted: 2 days ago
Central London / West End
Senitor Associates
Salary: £50000 per annum + Bonus
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Opus Recruitment Solutions Ltd
Salary: £35000 - £45000 per annum, Benefits Benifits
Posted: 2 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 2 days ago
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £50000.00 per annum
Posted: 2 days ago
London
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: 2 days ago
Portsmouth, Hampshire
First Point
Salary: £30000.00 - £35000.00 per annum
Posted: 2 days ago
West Yorkshire
The Bridge Ltd
Salary: £35,000 - £42,000 + good benefits
Posted: 2 days ago
Bath, Avon
Bath Spa University
Salary: From £47,801 to £50,702 per annum (Grade 9S)
Posted: 2 days ago
Milton Keynes, Buckinghamshire
ANSON MCCADE
Salary: £30,000 to £50,000 plus an excellent package
Posted: 2 days ago
Barnoldswick, Lancashire
Send
Salary: From £16,000 to £16,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
ANSON MCCADE
Salary: £45,000 to £64,000 plus an excellent package
Posted: 2 days ago
West Midlands
ECS
Salary: Negotiable
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum
Posted: 2 days ago
Central London / West End
Pesaro
Salary: From £85,000 to £88,000 per annum Car + Bonus + Pension + 25 days Leav
Posted: 2 days ago
City, London
Pioneer Search
Salary: £65000 - £75000 per annum + Bonus + Benefits
Posted: 2 days ago
London
Exposed Solutions
Salary: Competitive
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: up to £55k+Package
Posted: 2 days ago
Ipswich, Suffolk
Connectus
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum
Posted: 2 days ago
Brentwood, Essex
IFDS
Salary: Competitive
Posted: 2 days ago
Watford, Hertfordshire
Venturi
Salary: £0.00 per annum
Posted: 2 days ago
City, London
Lorien Resourcing
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 3 days ago
Wrexham, Clwyd
TEKsystems
Salary: £25000 - £30000 per annum
Posted: 3 days ago