The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Incident Management
Rank 231 220 213
Rank change year-on-year
-11 -7
Permanent jobs citing Incident Management 1343 1643 1722
As % of all permanent IT jobs located in the UK 1.48% 1.55% 1.50%
As % of the Processes & Methodologies category 1.68% 1.77% 1.75%
Number of salaries quoted 1009 1289 1329
Median salary £44,000 £43,500 £41,400
Median salary % change year-on-year
+1.14% +5.07%
90% offered a salary of more than £23,500 £24,000 £23,500
10% offered a salary of more than £75,000 £65,000 £65,000
UK excluding London median salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
80020 92993 98289
As % of all permanent IT jobs located in the UK 88.11% 87.55% 85.68%
Number of salaries quoted 65997 76776 80782
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend

The demand trend of job ads citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 5 December 2016 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 1279 £44,000 -0.56% 123
London -7 462 £55,000 +10.00% 41
South East +31 260 £44,000 +3.52% 22
East of England -13 121 £42,500 +21.42% 9
West Midlands +26 106 £42,750 -2.28% 8
North West -39 92 £45,000 +5.88% 11
Berkshire +24 90 £55,000 - 5
Yorkshire -4 88 £29,000 -30.95% 12
Hampshire +35 83 £35,000 -23.49% 7
South West -5 75 £40,000 -11.11% 6
Birmingham +27 72 £45,000 -10.00% 3
City of London -12 65 £50,000 -5.21% 12
East Midlands -36 56 £35,000 -7.89% 11
West Yorkshire -16 41 £38,000 -9.52% 10
Essex +19 39 £45,000 +9.75%
Hertfordshire +3 39 £47,250 +32.16% 3
Manchester -50 38 £47,500 +11.76% 4
Reading +27 37 £44,000 -7.36% 2
Leeds 0 36 £37,500 -16.66% 8
Cheshire +16 31 £51,250 +17.14% 4
Wales +5 30 £30,500 -18.66% 1
South Wales +10 29 £30,500 -18.66% 1
Gloucestershire -4 29 £40,000 -8.04%
Northamptonshire -6 29 £32,500 -18.75% 4
Fareham +26 26 £32,500 -23.52% 2
Northampton +1 26 £37,500 -6.25% 2
Surrey +3 24 £61,000 +92.12% 4
Maidenhead +17 23 £60,000 -
Cambridgeshire +2 23 £42,500 +88.88%
Buckinghamshire -13 23 £32,500 +30.00% 4

Incident Management
Top 30 Related IT Skills

For the 6 months to 5 December 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1459 (52.13%) ITIL
2 701 (25.04%) Problem Management
3 694 (24.79%) Windows
4 639 (22.83%) Finance
5 620 (22.15%) Microsoft
6 617 (22.04%) Service Management
7 558 (19.94%) Change Management
8 543 (19.40%) SLA
9 507 (18.11%) Linux
10 483 (17.26%) Service Delivery
11 433 (15.47%) SQL
12 377 (13.47%) Degree
13 352 (12.58%) Information Security
14 349 (12.47%) Analytical Skills
15 348 (12.43%) Firewall
16 344 (12.29%) MS Excel
17 332 (11.86%) Cisco
18 310 (11.08%) Active Directory
19 309 (11.04%) Management Information System
20 272 (9.72%) MS Office
21 270 (9.65%) VMware
22 267 (9.54%) CISSP
23 254 (9.07%) ITIL V3
24 253 (9.04%) Oracle
25 250 (8.93%) SQL Server
26 248 (8.86%) Unix
27 245 (8.75%) ITIL Certification
28 236 (8.43%) ITSM
29 234 (8.36%) Windows Server
30 226 (8.07%) Banking

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (3.50%) MS Exchange
2 89 (3.18%) Tomcat
3 81 (2.89%) Apache
3 81 (2.89%) IIS
4 74 (2.64%) Skype for Business
5 67 (2.39%) SharePoint
6 45 (1.61%) Exchange Server 2013
7 43 (1.54%) Exchange Server 2010
8 39 (1.39%) WebSphere
9 36 (1.29%) Confluence
10 33 (1.18%) JBoss
11 31 (1.11%) WebLogic
12 30 (1.07%) Oracle SOA Suite
13 18 (0.64%) Exchange Server 2007
14 16 (0.57%) SAS
14 16 (0.57%) WebSphere Application Server
15 14 (0.50%) CMS
16 10 (0.36%) Elasticsearch
16 10 (0.36%) OpenStack
17 8 (0.29%) BizTalk Server
Applications
1 344 (12.29%) MS Excel
2 272 (9.72%) MS Office
3 36 (1.29%) MS PowerPoint
4 24 (0.86%) MS Visio
5 12 (0.43%) SPSS
6 8 (0.29%) Spreadsheet
7 2 (0.071%) MS Project
8 1 (0.036%) InfoPath
Business Applications
1 46 (1.64%) assyst
2 32 (1.14%) Oracle EBS R12
3 27 (0.96%) Remedy ITSM
4 25 (0.89%) Dynamics CRM
5 20 (0.71%) SAP ERP
6 10 (0.36%) Adobe Campaign
7 9 (0.32%) Oracle EBS
8 8 (0.29%) Cognos Business Intelligence
9 7 (0.25%) Oracle Payables
9 7 (0.25%) Sentinel
10 6 (0.21%) Oracle Assets
10 6 (0.21%) Oracle ERP
10 6 (0.21%) Oracle iProcurement
10 6 (0.21%) Oracle Receivables
10 6 (0.21%) PeopleSoft HRMS
11 5 (0.18%) BusinessWorks
11 5 (0.18%) SAP EHS
11 5 (0.18%) TIBCO BusinessEvents
12 4 (0.14%) Oracle BPM
12 4 (0.14%) RiskWrite
Cloud Services
1 88 (3.14%) Office 365
2 55 (1.96%) Amazon AWS
3 41 (1.46%) Microsoft Azure
4 40 (1.43%) SaaS
5 31 (1.11%) IaaS
6 27 (0.96%) Cloud Computing
7 25 (0.89%) Google Cloud Platform
8 23 (0.82%) PaaS
9 6 (0.21%) G Suite
10 5 (0.18%) AWS OpsWorks
10 5 (0.18%) GitHub
10 5 (0.18%) Mimecast
11 3 (0.11%) AWS CloudFormation
12 2 (0.071%) Amazon EC2
13 1 (0.036%) Amazon ElastiCache
13 1 (0.036%) Amazon ELB
13 1 (0.036%) Amazon S3
13 1 (0.036%) CloudFront
13 1 (0.036%) Route 53
13 1 (0.036%) Yammer
Communications & Networking
1 348 (12.43%) Firewall
2 149 (5.32%) LAN
3 142 (5.07%) WAN
4 108 (3.86%) Network Security
5 101 (3.61%) Internet
5 101 (3.61%) TCP/IP
6 93 (3.32%) DNS
7 88 (3.14%) SAN
8 75 (2.68%) VPN
9 70 (2.50%) Wireless
10 66 (2.36%) VoIP
11 65 (2.32%) Intrusion Detection
12 60 (2.14%) Wi-Fi
13 56 (2.00%) MPLS
14 55 (1.96%) DHCP
15 47 (1.68%) NetScaler
16 46 (1.64%) OSPF
17 44 (1.57%) BGP
18 37 (1.32%) EIGRP
19 36 (1.29%) Cisco Nexus
Database & Business Intelligence
1 250 (8.93%) SQL Server
2 66 (2.36%) Oracle Database
3 60 (2.14%) Data Warehouse
4 33 (1.18%) MySQL
4 33 (1.18%) Relational Database
4 33 (1.18%) SQL Server 2008
4 33 (1.18%) SQL Server Reporting Services
5 32 (1.14%) SQL Server Integration Services
6 30 (1.07%) DB2
6 30 (1.07%) PostgreSQL
7 27 (0.96%) BusinessObjects
8 18 (0.64%) SQL Server 2005
9 17 (0.61%) SQL Server 2012
10 16 (0.57%) RDBMS
11 13 (0.46%) Oracle Database 12c
11 13 (0.46%) SQL Server 2014
12 11 (0.39%) NoSQL
13 10 (0.36%) Hadoop
14 9 (0.32%) Big Data
14 9 (0.32%) GIS
Development Applications
1 76 (2.72%) JIRA
2 33 (1.18%) Jenkins
3 27 (0.96%) Team Foundation Server
4 21 (0.75%) Git (software)
5 15 (0.54%) TeamCity
6 14 (0.50%) MSBuild
6 14 (0.50%) Octopus Deploy
7 13 (0.46%) Atlassian Bamboo
7 13 (0.46%) Hudson
8 12 (0.43%) Talend Open Studio
9 10 (0.36%) Bitbucket
10 9 (0.32%) Subversion
11 8 (0.29%) YouTrack
12 6 (0.21%) Oracle Forms
12 6 (0.21%) Visual Studio
13 5 (0.18%) Eclipse
13 5 (0.18%) JMeter
14 4 (0.14%) Maven
14 4 (0.14%) Mercurial
14 4 (0.14%) SQL Server Management Studio (SSMS)
General
1 639 (22.83%) Finance
2 226 (8.07%) Banking
3 209 (7.47%) Telecoms
4 85 (3.04%) Retail
5 82 (2.93%) Legal
6 45 (1.61%) Billing
7 39 (1.39%) Back Office
7 39 (1.39%) Manufacturing
8 34 (1.21%) Law
9 33 (1.18%) Front Office
9 33 (1.18%) Investment Banking
10 28 (1.00%) Games
11 26 (0.93%) Financial Institution
12 23 (0.82%) Advertising
13 18 (0.64%) Electronics
14 16 (0.57%) International Banking
15 14 (0.50%) Publishing
16 12 (0.43%) Military
17 11 (0.39%) Marketing
18 10 (0.36%) Retail Banking
Job Titles
1 777 (27.76%) Analyst
2 297 (10.61%) Support Analyst
3 255 (9.11%) Applications Support
4 230 (8.22%) Service Analyst
5 223 (7.97%) Incident Manager
6 218 (7.79%) Service Manager
7 153 (5.47%) Service Desk Analyst
8 134 (4.79%) Support Engineer
9 129 (4.61%) IT Manager
10 127 (4.54%) Security Analyst
11 123 (4.39%) Applications Support Analyst
12 118 (4.22%) IT Support
13 116 (4.14%) Network Engineer
14 106 (3.79%) IT Analyst
15 104 (3.72%) Team Leader
16 103 (3.68%) Consultant
17 90 (3.22%) Administrator
17 90 (3.22%) ITIL Manager
18 85 (3.04%) Security Manager
19 83 (2.97%) Security Engineer
Libraries, Frameworks & Software Standards
1 92 (3.29%) .NET
2 68 (2.43%) Middleware
3 62 (2.22%) Web Services
4 45 (1.61%) XML
5 31 (1.11%) HTML
6 26 (0.93%) jQuery
7 21 (0.75%) ActiveMQ
7 21 (0.75%) SOAP
8 19 (0.68%) AngularJS
9 18 (0.64%) Apache Camel
9 18 (0.64%) ASP.NET
10 17 (0.61%) JMS
11 16 (0.57%) CSS
12 13 (0.46%) Java EE
13 12 (0.43%) FIX Protocol
13 12 (0.43%) WebSphere MQ
14 10 (0.36%) jBPM
14 10 (0.36%) JSON
15 9 (0.32%) Spring
16 8 (0.29%) LAMP
Miscellaneous
1 349 (12.47%) Analytical Skills
2 309 (11.04%) Management Information System
3 198 (7.07%) Data Centre
4 125 (4.47%) Computer Science
5 66 (2.36%) Statistics
6 59 (2.11%) Virtual Team
7 50 (1.79%) Replication
8 46 (1.64%) Driving Licence
9 39 (1.39%) CMDB
9 39 (1.39%) Enterprise Software
10 33 (1.18%) Security Operations Centre
11 32 (1.14%) Blackberry
12 31 (1.11%) Distributed Denial-of-Service
13 30 (1.07%) Mathematics
14 25 (0.89%) Video Conferencing
15 24 (0.86%) iSeries
16 21 (0.75%) Cryptography
17 20 (0.71%) EPoS
18 18 (0.64%) Foreign Exchange (FX)
18 18 (0.64%) User Experience
Operating Systems
1 694 (24.79%) Windows
2 507 (18.11%) Linux
3 248 (8.86%) Unix
4 234 (8.36%) Windows Server
5 127 (4.54%) Windows Server 2012
6 113 (4.04%) Windows 7
7 105 (3.75%) Windows Server 2008
8 66 (2.36%) Red Hat Enterprise Linux
9 65 (2.32%) Windows 10
10 57 (2.04%) Solaris
11 50 (1.79%) Windows 8
12 41 (1.46%) Windows Server 2003
13 39 (1.39%) CentOS
14 36 (1.29%) Apple iOS
15 33 (1.18%) AIX
16 25 (0.89%) Android
17 24 (0.86%) Windows XP
18 13 (0.46%) zOS
19 9 (0.32%) Mac OS X
19 9 (0.32%) Windows Mobile
Processes & Methodologies
1 1459 (52.13%) ITIL
2 701 (25.04%) Problem Management
3 617 (22.04%) Service Management
4 558 (19.94%) Change Management
5 483 (17.26%) Service Delivery
6 352 (12.58%) Information Security
7 254 (9.07%) ITIL V3
8 236 (8.43%) ITSM
9 210 (7.50%) Project Management
10 208 (7.43%) Agile Software Development
11 201 (7.18%) Continuous Improvement
12 200 (7.15%) Stakeholder Management
13 171 (6.11%) Security Operations
14 160 (5.72%) Configuration Management
15 159 (5.68%) Root Cause Analysis
16 148 (5.29%) Cybersecurity
17 145 (5.18%) Risk Management
18 144 (5.14%) SIEM
19 126 (4.50%) Change Control
20 122 (4.36%) Asset Management
Programming Languages
1 433 (15.47%) SQL
2 166 (5.93%) Java
3 139 (4.97%) Python
4 113 (4.04%) PowerShell
5 86 (3.07%) Perl
6 73 (2.61%) C
7 67 (2.39%) Shell Script
8 62 (2.22%) Bash Shell
9 56 (2.00%) C#
10 52 (1.86%) JavaScript
11 40 (1.43%) PL/SQL
12 38 (1.36%) PHP
13 22 (0.79%) T-SQL
14 21 (0.75%) Ruby
15 19 (0.68%) VB
16 13 (0.46%) C++
17 10 (0.36%) VB.NET
18 8 (0.29%) XPath
19 6 (0.21%) Korn
19 6 (0.21%) VBScript
Qualifications
1 377 (13.47%) Degree
2 267 (9.54%) CISSP
3 245 (8.75%) ITIL Certification
4 205 (7.32%) Security Cleared
5 163 (5.82%) CISM
6 143 (5.11%) Cisco Certification
7 135 (4.82%) Microsoft Certification
8 112 (4.00%) SC Cleared
9 109 (3.89%) CCNA
10 103 (3.68%) CISA
11 92 (3.29%) CCNP
12 67 (2.39%) ITIL Foundation Certificate
13 65 (2.32%) MCSE
14 58 (2.07%) GIAC
15 51 (1.82%) CEH
15 51 (1.82%) MCP
16 46 (1.64%) MCITP
17 45 (1.61%) MCSA
18 32 (1.14%) DV Cleared
19 30 (1.07%) SANS
Quality Assurance & Compliance
1 543 (19.40%) SLA
2 139 (4.97%) ISO/IEC 27001
3 129 (4.61%) PCI DSS
4 63 (2.25%) QA
5 56 (2.00%) Sarbanes-Oxley
6 45 (1.61%) COBIT
7 21 (0.75%) ISO 9001
8 20 (0.71%) ISO22301
9 10 (0.36%) Data Quality
10 6 (0.21%) Dodd-Frank
11 5 (0.18%) BS7799
12 4 (0.14%) BS25999
12 4 (0.14%) HMG Security Policy Framework
12 4 (0.14%) JSP 440
12 4 (0.14%) Solvency II
13 3 (0.11%) COSO
13 3 (0.11%) PA-DSS
14 2 (0.071%) HL7
14 2 (0.071%) ISO/IEC 20000
15 1 (0.036%) DICOM
System Software
1 310 (11.08%) Active Directory
2 150 (5.36%) VMware Infrastructure
3 74 (2.64%) Hyper-V
4 46 (1.64%) XenApp
5 39 (1.39%) VMware ESX
6 20 (0.71%) Terminal Services
7 18 (0.64%) XenDesktop
8 17 (0.61%) vSphere
9 15 (0.54%) Docker
10 14 (0.50%) Firmware
11 9 (0.32%) VMware Workstation
12 8 (0.29%) Virtual Servers
13 7 (0.25%) ProxySG
14 6 (0.21%) NFS
14 6 (0.21%) XenServer
15 5 (0.18%) Microsoft App-V
15 5 (0.18%) Virtual Machines
16 4 (0.14%) Microsoft Virtual Server
16 4 (0.14%) Squid
17 3 (0.11%) Snort
Systems Management
1 76 (2.72%) SCCM
2 56 (2.00%) Puppet
3 46 (1.64%) Ansible
4 42 (1.50%) NetBackup
5 39 (1.39%) Nagios
6 35 (1.25%) Nessus
7 33 (1.18%) Opscode Chef
8 23 (0.82%) McAfee ePO
9 20 (0.71%) WSUS
10 19 (0.68%) SCOM
11 17 (0.61%) Microsoft Clustering
12 16 (0.57%) Backup Exec
12 16 (0.57%) Control-M
12 16 (0.57%) Tivoli
13 12 (0.43%) Cisco CUCM
14 11 (0.39%) AirWatch
14 11 (0.39%) HP Quality Center
14 11 (0.39%) Terraform
14 11 (0.39%) Tivoli Storage Manager
15 9 (0.32%) HP Data Protector
Vendors
1 620 (22.15%) Microsoft
2 332 (11.86%) Cisco
3 270 (9.65%) VMware
4 253 (9.04%) Oracle
5 169 (6.04%) Citrix
6 155 (5.54%) HP
7 121 (4.32%) CheckPoint
8 96 (3.43%) Remedy
9 81 (2.89%) SAP
10 76 (2.72%) Red Hat
11 75 (2.68%) Splunk
12 61 (2.18%) Apple
12 61 (2.18%) ServiceNow
12 61 (2.18%) Sun
13 54 (1.93%) Salesforce.com
14 53 (1.89%) F5
15 52 (1.86%) IBM
16 50 (1.79%) Intel Security
17 47 (1.68%) NetApp
18 46 (1.64%) Juniper
Southampton, Hampshire
Networkers
Salary: £65000 - £75000 per annum + Car, Pension, Bonus
Posted: 10 hours ago
East Riding
Head Resourcing
Salary: £0.00 - £20000 per annum + Benefits
Posted: 9 hours ago
Southampton, Hampshire
Sopra Steria Recruitment
Salary: From £65,000 to £75,000 per annum
Posted: 10 hours ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £40000 - £50000 per annum + 5k shift allowance
Posted: 15 hours ago
Aldershot, Hampshire
ANSON MCCADE
Salary: £50,000 - £60,000
Posted: 3 hours ago
Northamptonshire
TEKsystems
Salary: £20000 - £25000 per annum + Bonus & Benefits
Posted: 12 hours ago
Aldershot, Hampshire
ANSON MCCADE
Salary: £50,000 - £60,000
Posted: 3 hours ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £24000.00 - £27000.00 per annum + Benefits
Posted: 15 hours ago
Bagshot, Surrey
Bluetownonline
Salary: £21000 per annum
Posted: 7 hours ago
Mitcham, Surrey
Harrington Starr
Salary: £70000 - £77500 per annum + plus package and large bonus
Posted: 8 hours ago
West London
Hanover IT Recruitment
Salary: From £40,000 to £45,000 per annum Annual bonuses
Posted: 2 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 6 hours ago
Newcastle Upon Tyne, Tyne and Wear
Big Wednesday Digital Ltd
Salary: £35000 - £55000 per annum + Negotiable
Posted: 13 hours ago
Manchester, Lancashire
Experis Ltd
Posted: 3 days ago
Bristol, Avon
Nicolson Bray Ltd
Salary: From £70,000 to £80,000 per annum + excellent benefits, dependent on e
Posted: 6 hours ago
London
Nicolson Bray Ltd
Salary: From £70,000 to £90,000 per annum +generous benefits, dependent on exp
Posted: 8 hours ago
Oldbury, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £18,000 per annum
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £80000 - £85000 per annum + bonus & benefits
Posted: 6 hours ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum + bonuses + excellent benefits
Posted: 3 days ago
North London
Burns Sheehan
Salary: £100000 - £130000 per annum + package
Posted: 8 hours ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £40000 - £45000 per annum + Car Allowance & Company Benefits
Posted: 4 days ago
Bath, Avon
Sanderson
Salary: £19000.00 - £23000.00 per annum
Posted: 4 days ago
East Midlands
EMBS Ltd
Salary: To £30,000 + Benefits
Posted: 6 days ago
Northampton, Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 per annum
Posted: 9 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £39000 per annum + Benefits
Posted: 5 days ago
West London
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 3 days ago
North London
Ticketmaster UK
Salary: Competitive
Posted: 5 days ago
South West London
Logic Engagements Ltd
Salary: £60000 per annum + bonus, pension etc.
Posted: 6 days ago
North London
Burns Sheehan
Salary: £30000 - £40000 per annum + package
Posted: 6 days ago