The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Incident Management
Rank 220 222 212
Rank change year-on-year
+2 -10
Permanent jobs citing Incident Management 1464 1635 1688
As % of all permanent IT jobs located in the UK 1.54% 1.49% 1.50%
As % of the Processes & Methodologies category 1.74% 1.71% 1.75%
Number of salaries quoted 1162 1297 1267
Median salary £44,000 £42,500 £45,000
Median salary % change year-on-year
+3.52% -5.55%
90% offered a salary of more than £26,000 £24,000 £22,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £40,000 £40,000 £40,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
84063 95842 96288
As % of all permanent IT jobs located in the UK 88.27% 87.50% 85.31%
Number of salaries quoted 69897 79175 77025
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend

The demand trend of job ads citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 28 September 2016 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 1368 £44,000 +3.52% 121
London -11 516 £50,000 +3.62% 25
South East +10 241 £44,000 +10.00% 27
West Midlands +41 142 £35,000 -6.66% 11
East of England +49 133 £37,500 -6.25% 22
South West +11 103 £37,500 - 7
North West -34 91 £47,500 +21.79% 13
Birmingham +12 89 £44,250 +10.62% 3
Berkshire +18 87 £50,000 +11.73% 8
City of London -6 64 £42,500 -5.55% 5
East Midlands -13 62 £32,500 -13.33% 6
Yorkshire -29 60 £37,500 +18.11% 6
Hertfordshire +43 59 £42,500 +4.93% 7
Hampshire +34 58 £32,500 -28.96% 7
Wales +29 49 £30,500 -23.75% 5
Reading +34 43 £44,000 -1.67% 5
Surrey +14 43 £55,000 +65.41% 3
South Wales +25 41 £30,250 -24.37% 5
Hemel Hempstead +26 35 £37,500 +17.18% 3
Manchester -38 35 £50,000 +25.00% 7
Scotland +27 34 £37,500 -10.17% 2
Essex +12 34 £37,000 -15.90% 4
Leeds -9 31 £42,500 -1.16% 2
West Yorkshire -35 31 £43,750 +34.61% 4
Gloucestershire -3 30 £41,750 +54.62% 1
Bristol +16 27 £52,500 -4.54% 1
Cheshire +20 26 £47,500 +21.79% 1
Chelmsford +16 25 £37,000 -15.90% 3
Cambridgeshire +16 25 £38,750 +29.16% 4
Newport +11 24 £33,000 -5.71% 1

Incident Management
Top 30 Related IT Skills

For the 6 months to 28 September 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1561 (53.75%) ITIL
2 725 (24.97%) Problem Management
3 700 (24.10%) Windows
4 676 (23.28%) Finance
5 615 (21.18%) Microsoft
6 611 (21.04%) Service Management
7 583 (20.08%) Change Management
8 570 (19.63%) SLA
9 529 (18.22%) Service Delivery
10 524 (18.04%) Linux
11 422 (14.53%) SQL
12 399 (13.74%) Active Directory
13 365 (12.57%) MS Excel
14 352 (12.12%) Information Security
15 351 (12.09%) Analytical Skills
16 345 (11.88%) Firewall
17 341 (11.74%) Cisco
18 330 (11.36%) Degree
19 300 (10.33%) MS Office
20 296 (10.19%) VMware
21 271 (9.33%) CISSP
22 261 (8.99%) Unix
23 260 (8.95%) Management Information System
24 257 (8.85%) ITSM
25 245 (8.44%) Windows Server
26 235 (8.09%) ITIL V3
27 227 (7.82%) Project Management
28 226 (7.78%) ITIL Certification
29 222 (7.64%) Banking
30 215 (7.40%) SQL Server

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (3.89%) MS Exchange
2 88 (3.03%) SharePoint
3 75 (2.58%) Skype for Business
4 74 (2.55%) Tomcat
5 67 (2.31%) IIS
6 61 (2.10%) Apache
7 51 (1.76%) Exchange Server 2013
8 48 (1.65%) Exchange Server 2010
9 46 (1.58%) WebSphere
10 45 (1.55%) JBoss
11 32 (1.10%) WebLogic
12 27 (0.93%) Confluence
13 25 (0.86%) Exchange Server 2007
14 20 (0.69%) OpenStack
15 19 (0.65%) WebSphere Application Server
16 13 (0.45%) CMS
16 13 (0.45%) IBM Notes
17 12 (0.41%) nginx
18 11 (0.38%) SAS
19 9 (0.31%) BizTalk Server
Applications
1 365 (12.57%) MS Excel
2 300 (10.33%) MS Office
3 46 (1.58%) MS PowerPoint
4 28 (0.96%) MS Visio
5 9 (0.31%) MS Project
6 8 (0.28%) Spreadsheet
7 3 (0.10%) SPSS
8 1 (0.034%) Acrobat
8 1 (0.034%) InfoPath
Business Applications
1 68 (2.34%) assyst
2 52 (1.79%) Remedy ITSM
3 33 (1.14%) SAP ERP
4 19 (0.65%) Dynamics CRM
5 13 (0.45%) Oracle EBS R12
6 10 (0.34%) Adobe Campaign
7 8 (0.28%) SAP EHS
8 4 (0.14%) Oracle BPM
8 4 (0.14%) Oracle EBS
9 3 (0.10%) Dynamics GP
9 3 (0.10%) FastStats
9 3 (0.10%) HFM
9 3 (0.10%) PeopleSoft HRMS
9 3 (0.10%) Sage 200
9 3 (0.10%) SAP CO
9 3 (0.10%) SAP FI
9 3 (0.10%) SAP FI/CO
9 3 (0.10%) Unica
9 3 (0.10%) Unit4 Business World
10 2 (0.069%) SAP Oil and Gas
Cloud Services
1 105 (3.62%) Office 365
2 83 (2.86%) Amazon AWS
3 62 (2.13%) SaaS
4 44 (1.52%) Microsoft Azure
5 43 (1.48%) IaaS
6 41 (1.41%) PaaS
7 17 (0.59%) Cloud Computing
8 12 (0.41%) Google Cloud Platform
9 8 (0.28%) AWS CloudFormation
10 6 (0.21%) Amazon EC2
11 5 (0.17%) AWS OpsWorks
11 5 (0.17%) Google Apps
12 4 (0.14%) Mimecast
13 3 (0.10%) DigitalOcean
13 3 (0.10%) Linode
14 2 (0.069%) Force.com
15 1 (0.034%) Adobe Creative Cloud
15 1 (0.034%) Amazon ELB
15 1 (0.034%) Amazon S3
15 1 (0.034%) CloudFront
Communications & Networking
1 345 (11.88%) Firewall
2 163 (5.61%) WAN
3 159 (5.48%) LAN
4 124 (4.27%) TCP/IP
5 119 (4.10%) Internet
6 105 (3.62%) SAN
7 103 (3.55%) DNS
8 98 (3.37%) Network Security
9 97 (3.34%) VPN
10 80 (2.75%) Wireless
11 72 (2.48%) VoIP
12 62 (2.13%) Intrusion Detection
13 57 (1.96%) BGP
13 57 (1.96%) OSPF
14 56 (1.93%) DHCP
15 54 (1.86%) MPLS
16 51 (1.76%) Wi-Fi
17 43 (1.48%) EIGRP
18 37 (1.27%) NetScaler
19 34 (1.17%) Cisco Nexus
Database & Business Intelligence
1 215 (7.40%) SQL Server
2 67 (2.31%) Oracle Database
3 56 (1.93%) MySQL
4 52 (1.79%) Data Warehouse
5 43 (1.48%) SQL Server 2008
6 36 (1.24%) PostgreSQL
6 36 (1.24%) Relational Database
7 29 (1.00%) BusinessObjects
7 29 (1.00%) SQL Server 2012
7 29 (1.00%) SQL Server Integration Services
8 26 (0.90%) DB2
8 26 (0.90%) SQL Server 2005
9 22 (0.76%) SQL Server Reporting Services
10 17 (0.59%) RDBMS
11 16 (0.55%) GIS
12 15 (0.52%) Oracle Database 12c
13 14 (0.48%) Data Mining
13 14 (0.48%) SQL Server 2014
14 13 (0.45%) Oracle Database 10g
15 11 (0.38%) Oracle Database 11g
Development Applications
1 61 (2.10%) JIRA
2 36 (1.24%) Jenkins
3 27 (0.93%) Team Foundation Server
4 22 (0.76%) Git (software)
5 21 (0.72%) TeamCity
6 20 (0.69%) Octopus Deploy
7 17 (0.59%) Atlassian Bamboo
8 15 (0.52%) Hudson
9 14 (0.48%) MSBuild
10 12 (0.41%) Subversion
11 10 (0.34%) Bitbucket
12 9 (0.31%) SQL Server Management Studio (SSMS)
12 9 (0.31%) Talend Open Studio
13 5 (0.17%) JMeter
13 5 (0.17%) Oracle Forms
13 5 (0.17%) Sonatype Nexus
14 4 (0.14%) Gradle
15 3 (0.10%) Cucumber
15 3 (0.10%) Selenium
15 3 (0.10%) Vagrant
General
1 676 (23.28%) Finance
2 222 (7.64%) Banking
3 214 (7.37%) Telecoms
4 99 (3.41%) Retail
5 72 (2.48%) Legal
6 51 (1.76%) Billing
7 49 (1.69%) Manufacturing
8 44 (1.52%) Front Office
9 40 (1.38%) Back Office
10 30 (1.03%) International Banking
10 30 (1.03%) Investment Banking
11 27 (0.93%) Law
12 25 (0.86%) Marketing
13 23 (0.79%) Games
14 18 (0.62%) Electronics
15 16 (0.55%) Financial Institution
15 16 (0.55%) German Language
15 16 (0.55%) Local Government
16 14 (0.48%) Advertising
17 12 (0.41%) Military
Job Titles
1 857 (29.51%) Analyst
2 299 (10.30%) Support Analyst
3 262 (9.02%) Service Analyst
4 236 (8.13%) Applications Support
5 230 (7.92%) Incident Manager
6 223 (7.68%) Service Manager
7 201 (6.92%) Support Engineer
8 167 (5.75%) Service Desk Analyst
9 149 (5.13%) Security Analyst
10 129 (4.44%) IT Manager
11 122 (4.20%) Network Engineer
12 119 (4.10%) Applications Support Analyst
13 114 (3.93%) IT Analyst
14 110 (3.79%) IT Support
15 106 (3.65%) Team Leader
16 97 (3.34%) 1st Line Support
17 96 (3.31%) 2nd Line Support
17 96 (3.31%) Consultant
18 92 (3.17%) Senior Manager
19 82 (2.82%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 79 (2.72%) Web Services
2 73 (2.51%) .NET
3 54 (1.86%) XML
4 38 (1.31%) Middleware
5 37 (1.27%) HTML
6 24 (0.83%) SOAP
7 22 (0.76%) ASP.NET
8 18 (0.62%) ActiveMQ
8 18 (0.62%) jQuery
9 17 (0.59%) LAMP
10 16 (0.55%) WebSphere MQ
11 14 (0.48%) REST
12 13 (0.45%) Java EE
12 13 (0.45%) WCF
13 12 (0.41%) CSS
14 11 (0.38%) Apache Camel
14 11 (0.38%) JMS
15 10 (0.34%) jBPM
16 9 (0.31%) FIX Protocol
16 9 (0.31%) JSON
Miscellaneous
1 351 (12.09%) Analytical Skills
2 260 (8.95%) Management Information System
3 201 (6.92%) Data Centre
4 119 (4.10%) Computer Science
5 61 (2.10%) Virtual Team
6 59 (2.03%) Replication
7 51 (1.76%) Statistics
8 40 (1.38%) Driving Licence
9 37 (1.27%) Blackberry
9 37 (1.27%) Security Operations Centre
10 34 (1.17%) CMDB
11 32 (1.10%) FMCG
12 30 (1.03%) Enterprise Software
13 29 (1.00%) Distributed Denial-of-Service
14 25 (0.86%) Clustering
15 23 (0.79%) Life Science
16 22 (0.76%) Foreign Exchange (FX)
16 22 (0.76%) iPad
16 22 (0.76%) Mathematics
17 21 (0.72%) iSeries
Operating Systems
1 700 (24.10%) Windows
2 524 (18.04%) Linux
3 261 (8.99%) Unix
4 245 (8.44%) Windows Server
5 118 (4.06%) Windows 7
6 113 (3.89%) Windows Server 2008
6 113 (3.89%) Windows Server 2012
7 61 (2.10%) Red Hat Enterprise Linux
8 56 (1.93%) Solaris
9 51 (1.76%) Windows Server 2003
10 45 (1.55%) Windows 8
11 44 (1.52%) AIX
12 43 (1.48%) Windows 10
13 40 (1.38%) CentOS
14 23 (0.79%) Windows XP
15 18 (0.62%) Apple iOS
15 18 (0.62%) Mac OS X
15 18 (0.62%) zOS
16 16 (0.55%) Mac OS
17 10 (0.34%) Ubuntu
Processes & Methodologies
1 1561 (53.75%) ITIL
2 725 (24.97%) Problem Management
3 611 (21.04%) Service Management
4 583 (20.08%) Change Management
5 529 (18.22%) Service Delivery
6 352 (12.12%) Information Security
7 257 (8.85%) ITSM
8 235 (8.09%) ITIL V3
9 227 (7.82%) Project Management
10 213 (7.33%) Stakeholder Management
11 192 (6.61%) Continuous Improvement
12 171 (5.89%) Agile Software Development
13 158 (5.44%) Root Cause Analysis
14 146 (5.03%) Security Operations
15 142 (4.89%) Configuration Management
16 137 (4.72%) SIEM
17 131 (4.51%) Risk Management
18 124 (4.27%) Vulnerability Management
19 122 (4.20%) Mentoring
20 120 (4.13%) Cybersecurity
Programming Languages
1 422 (14.53%) SQL
2 147 (5.06%) Java
3 120 (4.13%) Python
4 101 (3.48%) PowerShell
5 84 (2.89%) Perl
6 53 (1.83%) C#
6 53 (1.83%) Shell Script
7 52 (1.79%) Bash Shell
8 48 (1.65%) JavaScript
9 47 (1.62%) C
10 32 (1.10%) PL/SQL
10 32 (1.10%) VB
11 28 (0.96%) PHP
12 26 (0.90%) T-SQL
13 18 (0.62%) Ruby
14 17 (0.59%) C++
15 11 (0.38%) VB.NET
16 7 (0.24%) XPath
17 5 (0.17%) Apex Code
17 5 (0.17%) Korn
Qualifications
1 330 (11.36%) Degree
2 271 (9.33%) CISSP
3 226 (7.78%) ITIL Certification
4 168 (5.79%) Cisco Certification
4 168 (5.79%) Security Cleared
5 149 (5.13%) CISM
5 149 (5.13%) Microsoft Certification
6 126 (4.34%) CCNA
7 104 (3.58%) CCNP
8 99 (3.41%) SC Cleared
9 84 (2.89%) CISA
10 75 (2.58%) CEH
11 72 (2.48%) MCSE
12 71 (2.44%) ITIL Foundation Certificate
12 71 (2.44%) MCP
13 66 (2.27%) GIAC
14 46 (1.58%) MCSA
15 44 (1.52%) MCITP
16 40 (1.38%) SANS
17 35 (1.21%) CRISC
Quality Assurance & Compliance
1 570 (19.63%) SLA
2 154 (5.30%) ISO/IEC 27001
3 114 (3.93%) PCI DSS
4 61 (2.10%) Sarbanes-Oxley
5 49 (1.69%) COBIT
6 38 (1.31%) QA
7 15 (0.52%) ISO22301
8 14 (0.48%) ISO 9001
9 7 (0.24%) ISO/IEC 20000
10 6 (0.21%) HMG Security Policy Framework
11 5 (0.17%) BS25999
11 5 (0.17%) HL7
12 4 (0.14%) Data Quality
12 4 (0.14%) DICOM
12 4 (0.14%) SEPA
12 4 (0.14%) Solvency II
13 3 (0.10%) BS7799
13 3 (0.10%) COSO
14 2 (0.069%) 21 CFR Part 11
14 2 (0.069%) GxP
System Software
1 399 (13.74%) Active Directory
2 155 (5.34%) VMware Infrastructure
3 73 (2.51%) Hyper-V
4 57 (1.96%) XenApp
5 39 (1.34%) VMware ESX
6 29 (1.00%) vSphere
7 26 (0.90%) XenDesktop
8 20 (0.69%) Docker
9 19 (0.65%) Terminal Services
10 13 (0.45%) Firmware
11 12 (0.41%) Squid
11 12 (0.41%) VMware ESXi
12 11 (0.38%) VMware Workstation
13 10 (0.34%) Virtual Servers
14 8 (0.28%) qmail
14 8 (0.28%) Snort
15 7 (0.24%) Oracle RAC
15 7 (0.24%) ProxySG
16 6 (0.21%) XenServer
17 5 (0.17%) Virtual Desktop
Systems Management
1 109 (3.75%) SCCM
2 62 (2.13%) Ansible
2 62 (2.13%) Puppet
3 40 (1.38%) NetBackup
4 39 (1.34%) Nessus
5 38 (1.31%) Nagios
5 38 (1.31%) Opscode Chef
6 32 (1.10%) SCOM
7 31 (1.07%) WSUS
8 24 (0.83%) Tivoli
9 22 (0.76%) McAfee ePO
10 20 (0.69%) HP Data Protector
11 19 (0.65%) Tivoli Storage Manager
11 19 (0.65%) ZABBIX
12 18 (0.62%) Control-M
13 17 (0.59%) Cisco CUCM
14 16 (0.55%) Backup Exec
14 16 (0.55%) Microsoft Clustering
14 16 (0.55%) OpenVAS
15 13 (0.45%) Cacti
Vendors
1 615 (21.18%) Microsoft
2 341 (11.74%) Cisco
3 296 (10.19%) VMware
4 203 (6.99%) Oracle
5 185 (6.37%) Citrix
6 150 (5.17%) Remedy
7 144 (4.96%) HP
8 93 (3.20%) CheckPoint
9 88 (3.03%) SAP
10 84 (2.89%) Red Hat
11 80 (2.75%) ServiceNow
12 69 (2.38%) Splunk
13 62 (2.13%) NetApp
14 60 (2.07%) Apple
15 57 (1.96%) F5
16 51 (1.76%) IBM
16 51 (1.76%) Juniper
17 49 (1.69%) Intel Security
18 48 (1.65%) BMC
19 44 (1.52%) Salesforce.com
Cardiff, South Glamorgan
Colston Consulting
Salary: £25000 - £30000 per annum, Benefits +benefits
Posted: 16 hours ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 19 hours ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 23 hours ago
South West London
Capita Resourcing - IT Resourcing
Salary: £18000.00 - £20000.00 per annum
Posted: 17 hours ago
London
ReThink Recruitment
Salary: £55000 - £62000 per annum
Posted: 19 hours ago
Newbury, Berkshire
ComputAppoint
Salary: £22000 - £24000 per annum + benefits
Posted: 2 days ago
Harrogate, North Yorkshire
SPS Resourcing
Salary: From £18,000 to £24,000 per annum including Excellent Bonus & Benefits
Posted: 2 days ago
Dunstable, Bedfordshire
SPS Resourcing
Salary: From £25,000 to £31,000 per annum including Excellent Bonus & Benefits
Posted: Yesterday
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £40000 - £50000 per annum + 5k shift allowance
Posted: 2 days ago
Bournemouth, Dorset
Circle Recruitment
Salary: benefits+bonus
Posted: Yesterday
Oxford, Oxfordshire
Cognizant
Posted: 20 hours ago
City, London
Pioneer Search
Salary: £75000 - £90000 per annum + bonus+benefits
Posted: 18 hours ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17000 - £24500 per annum
Posted: Yesterday
Manchester, Lancashire
The Co-op
Salary: £35000.0 - £40000.0 per annum
Posted: 4 days ago
London
Capita Resourcing - IT Resourcing
Salary: £18000.00 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum + benefits
Posted: 1 hour ago
UK
Eames Consulting
Salary: £45000 - £60000 per annum + Bonus & Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £55000.00 per annum
Posted: Yesterday
Bath, Avon
Sanderson
Salary: £19000.00 - £23000.00 per annum
Posted: 4 days ago
Chelmsford, Essex
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: To £30K + Shares + Excellent Benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Interaction Recruitment PLC
Salary: £40k - 50k per year
Posted: 17 hours ago
Southampton, Hampshire
Spring Technology
Salary: £37075.00 - £46924.00 per annum + company benefits
Posted: 22 hours ago
Newport, Gwent
CPS Group UK
Salary: £20000 - £26000 per annum + Pension, Healthcare, Bonus
Posted: 5 days ago
East London
Unruly
Salary: Unspecified
Posted: Yesterday
Bolton, Lancashire
Fruition IT Resources Limited
Salary: £30000 - £40000 per annum + Bonus, Pension, Healthcare & Others
Posted: 6 days ago
Solihull, West Midlands (County)
360 Resourcing Solutions
Salary: £18,000 - £22,000 per annum
Posted: Yesterday
East Midlands
EMBS Ltd
Salary: Up to £40,000
Posted: 6 days ago
Wigan, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: 6 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - £70,000
Posted: 5 days ago