The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Incident Management
Rank 227 220 241
Rank change year-on-year
-7 +21
Permanent jobs citing Incident Management 1431 1682 1543
As % of all permanent IT jobs located in the UK 1.46% 1.53% 1.31%
As % of the Processes & Methodologies category 1.66% 1.75% 1.53%
Number of salaries quoted 1147 1305 1205
Median salary £42,000 £42,500 £45,000
Median salary % change year-on-year
-1.17% -5.55%
90% offered a salary of more than £24,600 £25,000 £24,000
10% offered a salary of more than £70,000 £67,500 £69,500
UK excluding London median salary £37,500 £40,000 £40,000
% change year-on-year
-6.25% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86142 95892 100545
As % of all permanent IT jobs located in the UK 87.84% 87.29% 85.37%
Number of salaries quoted 71917 78502 81138
Median salary £50,000 £50,000 £48,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £32,500 £32,000 £31,000
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend

The demand trend of job ads citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 28 July 2016 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 1313 £42,500 - 132
London 0 462 £50,000 - 53
South East -66 233 £45,000 +12.50% 22
West Midlands +17 166 £37,500 +8.69% 7
East of England +30 114 £37,500 -8.53% 8
Birmingham +17 102 £46,250 +2.77% 5
North West +8 90 £42,500 +13.33% 17
South West +22 84 £30,000 -10.44% 9
Berkshire -20 80 £50,000 +17.64% 4
Yorkshire +4 79 £37,500 -6.25% 7
City of London -1 78 £52,500 - 7
East Midlands -12 61 £33,000 -16.45% 6
Surrey +6 59 £50,000 +33.33% 1
Hertfordshire +44 58 £42,500 -10.52% 5
Wales +33 53 £26,500 -33.75% 5
West Yorkshire -4 53 £42,000 -14.28% 4
South Wales +34 51 £26,500 -33.75% 5
Leeds +21 50 £42,000 -14.28% 3
Manchester -10 46 £60,000 +60.00% 7
Reading +17 44 £45,000 +0.55% 2
Hemel Hempstead +39 36 £42,500 +28.78% 1
Hampshire +3 36 £30,000 +3.44% 8
Cambridgeshire +24 33 £40,000 +6.66% 1
Scotland -27 30 £39,500 -5.95% 8
Northamptonshire +21 29 £30,000 -7.69% 1
Bristol +48 28 £27,500 -50.00% 1
Telford +13 24 £32,500 +30.00% 1
Shropshire +4 24 £32,500 +30.00% 1
Cheshire +27 23 £35,375 +1.07% 6
North East +19 23 £45,750 +6.39% 3

Incident Management
Top 30 Related IT Skills

For the 6 months to 28 July 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1568 (53.22%) ITIL
2 774 (26.27%) Windows
3 751 (25.49%) Problem Management
4 749 (25.42%) Finance
5 648 (22.00%) Microsoft
6 589 (19.99%) Change Management
7 583 (19.79%) Service Management
8 574 (19.48%) SLA
9 557 (18.91%) Service Delivery
10 488 (16.56%) Linux
11 456 (15.48%) SQL
12 429 (14.56%) Active Directory
13 385 (13.07%) MS Excel
14 335 (11.37%) Analytical Skills
15 334 (11.34%) Information Security
16 326 (11.07%) Cisco
17 325 (11.03%) VMware
18 310 (10.52%) Degree
19 307 (10.42%) MS Office
20 295 (10.01%) Firewall
21 279 (9.47%) Windows Server
22 271 (9.20%) Unix
23 256 (8.69%) Management Information System
23 256 (8.69%) ITIL V3
24 250 (8.49%) Project Management
25 239 (8.11%) ITSM
26 237 (8.04%) CISSP
27 210 (7.13%) Citrix
28 207 (7.03%) SQL Server
29 204 (6.92%) ITIL Certification

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 125 (4.24%) MS Exchange
2 112 (3.80%) SharePoint
3 70 (2.38%) Skype for Business
4 69 (2.34%) IIS
5 66 (2.24%) Tomcat
6 58 (1.97%) Apache
7 52 (1.77%) Exchange Server 2010
8 47 (1.60%) JBoss
9 44 (1.49%) Exchange Server 2013
10 39 (1.32%) WebLogic
11 32 (1.09%) WebSphere
12 24 (0.81%) Exchange Server 2007
13 22 (0.75%) Confluence
14 21 (0.71%) OpenStack
15 17 (0.58%) CMS
15 17 (0.58%) IBM Notes
15 17 (0.58%) nginx
16 11 (0.37%) BizTalk Server
16 11 (0.37%) WebSphere Application Server
17 9 (0.31%) SAS
Applications
1 385 (13.07%) MS Excel
2 307 (10.42%) MS Office
3 45 (1.53%) MS PowerPoint
4 36 (1.22%) MS Visio
5 24 (0.81%) MS Project
6 4 (0.14%) Spreadsheet
7 2 (0.068%) Acrobat
Business Applications
1 76 (2.58%) Remedy ITSM
2 59 (2.00%) assyst
3 37 (1.26%) SAP ERP
4 18 (0.61%) Dynamics CRM
5 9 (0.31%) Oracle EBS
6 8 (0.27%) Dynamics AX
7 6 (0.20%) MetaTrader
7 6 (0.20%) Oracle EBS R12
7 6 (0.20%) Oracle Financials
7 6 (0.20%) SAP CO
7 6 (0.20%) SAP FI
7 6 (0.20%) SAP FI/CO
8 5 (0.17%) HFM
8 5 (0.17%) SAP EHS
9 4 (0.14%) Bankmaster
9 4 (0.14%) FastStats
9 4 (0.14%) Oracle Assets
9 4 (0.14%) Oracle Payables
9 4 (0.14%) Oracle Receivables
9 4 (0.14%) Unica
Cloud Services
1 108 (3.67%) Office 365
2 73 (2.48%) Amazon AWS
3 57 (1.93%) SaaS
4 55 (1.87%) Microsoft Azure
5 44 (1.49%) PaaS
6 41 (1.39%) IaaS
7 11 (0.37%) Cloud Computing
8 10 (0.34%) Google Cloud Platform
9 8 (0.27%) AWS CloudFormation
10 6 (0.20%) DigitalOcean
10 6 (0.20%) Linode
11 5 (0.17%) Amazon EC2
11 5 (0.17%) Mimecast
12 2 (0.068%) AWS OpsWorks
12 2 (0.068%) Force.com
13 1 (0.034%) Google Apps
13 1 (0.034%) OneDrive
13 1 (0.034%) SuccessFactors
Communications & Networking
1 295 (10.01%) Firewall
2 177 (6.01%) WAN
3 172 (5.84%) LAN
4 152 (5.16%) Internet
5 132 (4.48%) TCP/IP
6 119 (4.04%) DNS
7 115 (3.90%) VPN
8 101 (3.43%) SAN
9 80 (2.72%) VoIP
10 79 (2.68%) Wireless
11 70 (2.38%) Network Security
12 69 (2.34%) Intrusion Detection
13 57 (1.93%) DHCP
14 48 (1.63%) BGP
15 47 (1.60%) OSPF
16 44 (1.49%) MPLS
17 40 (1.36%) IP Telephony
17 40 (1.36%) SSL
18 39 (1.32%) LDAP
19 37 (1.26%) Remote Desktop
Database & Business Intelligence
1 207 (7.03%) SQL Server
2 92 (3.12%) MySQL
3 56 (1.90%) Oracle Database
3 56 (1.90%) Relational Database
4 47 (1.60%) SQL Server 2008
5 37 (1.26%) Data Warehouse
6 31 (1.05%) SQL Server 2012
7 28 (0.95%) PostgreSQL
8 27 (0.92%) SQL Server 2005
8 27 (0.92%) SQL Server Integration Services
9 26 (0.88%) BusinessObjects
9 26 (0.88%) SQL Server Reporting Services
10 25 (0.85%) RDBMS
11 22 (0.75%) SQL Server Analysis Services
12 21 (0.71%) DB2
13 17 (0.58%) Oracle BI EE
14 16 (0.54%) SQLPlus
15 15 (0.51%) Oracle Database 10g
15 15 (0.51%) Oracle Database 11g
16 14 (0.48%) SQL Server 2014
Development Applications
1 46 (1.56%) JIRA
2 35 (1.19%) Jenkins
3 25 (0.85%) Git (software)
4 23 (0.78%) Team Foundation Server
5 16 (0.54%) Octopus Deploy
5 16 (0.54%) TeamCity
6 15 (0.51%) Subversion
7 14 (0.48%) Atlassian Bamboo
8 10 (0.34%) MSBuild
9 7 (0.24%) SQL Server Management Studio (SSMS)
10 6 (0.20%) Hudson
10 6 (0.20%) Talend Open Studio
10 6 (0.20%) Toad
10 6 (0.20%) Vagrant
11 5 (0.17%) Sonatype Nexus
12 4 (0.14%) Gradle
12 4 (0.14%) VisualVM
13 3 (0.10%) Bitbucket
13 3 (0.10%) JMeter
13 3 (0.10%) MSI
General
1 749 (25.42%) Finance
2 196 (6.65%) Telecoms
3 195 (6.62%) Banking
4 108 (3.67%) Retail
5 88 (2.99%) Legal
6 65 (2.21%) Front Office
7 58 (1.97%) Billing
8 47 (1.60%) Manufacturing
9 40 (1.36%) Back Office
10 36 (1.22%) Law
10 36 (1.22%) Marketing
11 22 (0.75%) Investment Banking
12 21 (0.71%) Local Government
13 20 (0.68%) Financial Institution
14 19 (0.64%) German Language
15 16 (0.54%) International Banking
16 15 (0.51%) Games
17 14 (0.48%) Publishing
18 13 (0.44%) Military
19 12 (0.41%) Electronics
Job Titles
1 895 (30.38%) Analyst
2 309 (10.49%) Support Analyst
3 291 (9.88%) Service Analyst
4 240 (8.15%) Service Manager
5 221 (7.50%) Support Engineer
6 212 (7.20%) Incident Manager
7 201 (6.82%) Applications Support
8 197 (6.69%) Service Desk Analyst
9 136 (4.62%) IT Manager
10 131 (4.45%) Security Analyst
11 111 (3.77%) Team Leader
12 105 (3.56%) IT Analyst
13 99 (3.36%) Applications Support Analyst
14 97 (3.29%) 2nd Line Support
15 96 (3.26%) Senior Manager
16 94 (3.19%) IT Support
16 94 (3.19%) Network Engineer
17 89 (3.02%) 1st Line Support
18 86 (2.92%) Administrator
18 86 (2.92%) Consultant
Libraries, Frameworks & Software Standards
1 81 (2.75%) .NET
2 79 (2.68%) Web Services
3 64 (2.17%) XML
4 46 (1.56%) HTML
5 29 (0.98%) Middleware
6 25 (0.85%) FIX Protocol
7 23 (0.78%) SOAP
8 22 (0.75%) LAMP
9 17 (0.58%) ASP.NET
9 17 (0.58%) CSS
10 16 (0.54%) WCF
11 13 (0.44%) WebSphere MQ
12 12 (0.41%) LEMP Stack
12 12 (0.41%) MCollective
13 11 (0.37%) REST
14 10 (0.34%) jQuery
15 9 (0.31%) .NET Framework
15 9 (0.31%) MDX
16 7 (0.24%) ActiveMQ
16 7 (0.24%) Java EE
Miscellaneous
1 335 (11.37%) Analytical Skills
2 256 (8.69%) Management Information System
3 175 (5.94%) Data Centre
4 100 (3.39%) Computer Science
5 69 (2.34%) Replication
6 54 (1.83%) Blackberry
7 52 (1.77%) Virtual Team
8 48 (1.63%) Security Operations Centre
9 47 (1.60%) Statistics
10 46 (1.56%) FMCG
11 35 (1.19%) Foreign Exchange (FX)
12 34 (1.15%) Clustering
13 32 (1.09%) Enterprise Software
14 31 (1.05%) Distributed Denial-of-Service
15 28 (0.95%) Mathematics
16 26 (0.88%) CMDB
16 26 (0.88%) Driving Licence
16 26 (0.88%) Life Science
17 23 (0.78%) Cyber Attack
17 23 (0.78%) Cyberthreat
Operating Systems
1 774 (26.27%) Windows
2 488 (16.56%) Linux
3 279 (9.47%) Windows Server
4 271 (9.20%) Unix
5 137 (4.65%) Windows Server 2008
6 128 (4.34%) Windows 7
7 105 (3.56%) Windows Server 2012
8 74 (2.51%) Red Hat Enterprise Linux
9 69 (2.34%) Windows Server 2003
10 55 (1.87%) AIX
10 55 (1.87%) Solaris
11 44 (1.49%) Windows 8
12 38 (1.29%) CentOS
13 31 (1.05%) Windows 10
14 26 (0.88%) Windows XP
15 25 (0.85%) Mac OS X
16 24 (0.81%) Apple iOS
17 20 (0.68%) Android
18 14 (0.48%) Ubuntu
19 11 (0.37%) zOS
Processes & Methodologies
1 1568 (53.22%) ITIL
2 751 (25.49%) Problem Management
3 589 (19.99%) Change Management
4 583 (19.79%) Service Management
5 557 (18.91%) Service Delivery
6 334 (11.34%) Information Security
7 256 (8.69%) ITIL V3
8 250 (8.49%) Project Management
9 239 (8.11%) ITSM
10 186 (6.31%) Root Cause Analysis
11 177 (6.01%) Stakeholder Management
12 169 (5.74%) Continuous Improvement
13 155 (5.26%) Release Management
14 151 (5.13%) SIEM
15 144 (4.89%) Disaster Recovery
16 141 (4.79%) Risk Management
17 138 (4.68%) Security Operations
18 132 (4.48%) Agile Software Development
18 132 (4.48%) Configuration Management
19 121 (4.11%) Mentoring
Programming Languages
1 456 (15.48%) SQL
2 146 (4.96%) Java
3 98 (3.33%) PowerShell
4 90 (3.05%) Python
5 85 (2.89%) Perl
6 50 (1.70%) C#
7 48 (1.63%) Bash Shell
8 46 (1.56%) C
9 44 (1.49%) Shell Script
10 40 (1.36%) PL/SQL
11 39 (1.32%) JavaScript
12 34 (1.15%) T-SQL
13 30 (1.02%) VB
14 25 (0.85%) C++
15 21 (0.71%) PHP
16 9 (0.31%) Ruby
17 8 (0.27%) AWK
17 8 (0.27%) sed
17 8 (0.27%) VB.NET
18 7 (0.24%) XPath
Qualifications
1 310 (10.52%) Degree
2 237 (8.04%) CISSP
3 204 (6.92%) ITIL Certification
4 173 (5.87%) Cisco Certification
5 153 (5.19%) Security Cleared
6 152 (5.16%) Microsoft Certification
7 141 (4.79%) CISM
8 123 (4.18%) CCNA
9 107 (3.63%) CCNP
10 103 (3.50%) SC Cleared
11 92 (3.12%) MCP
12 70 (2.38%) CEH
13 69 (2.34%) CISA
13 69 (2.34%) ITIL Foundation Certificate
14 62 (2.10%) MCSE
15 57 (1.93%) GIAC
16 50 (1.70%) CRISC
17 35 (1.19%) CESG Certified Professional
18 32 (1.09%) MCSA
19 31 (1.05%) MCDST
Quality Assurance & Compliance
1 574 (19.48%) SLA
2 165 (5.60%) ISO/IEC 27001
3 90 (3.05%) PCI DSS
4 43 (1.46%) COBIT
5 42 (1.43%) Sarbanes-Oxley
6 33 (1.12%) QA
7 11 (0.37%) ISO 9001
8 7 (0.24%) HMG Security Policy Framework
8 7 (0.24%) ISO/IEC 20000
8 7 (0.24%) ISO22301
9 5 (0.17%) Data Quality
9 5 (0.17%) HL7
10 4 (0.14%) DICOM
10 4 (0.14%) SEPA
11 3 (0.10%) GAAP
11 3 (0.10%) JSP 440
11 3 (0.10%) RMADS
11 3 (0.10%) Solvency II
12 2 (0.068%) 21 CFR Part 11
12 2 (0.068%) BS25999
System Software
1 429 (14.56%) Active Directory
2 187 (6.35%) VMware Infrastructure
3 78 (2.65%) Hyper-V
4 57 (1.93%) XenApp
5 48 (1.63%) vSphere
6 30 (1.02%) XenDesktop
7 26 (0.88%) VMware ESX
8 23 (0.78%) Terminal Services
9 18 (0.61%) Docker
10 17 (0.58%) VMware Workstation
11 14 (0.48%) Oracle RAC
12 13 (0.44%) Firmware
12 13 (0.44%) Snort
13 12 (0.41%) qmail
13 12 (0.41%) Squid
13 12 (0.41%) VMware ESXi
14 11 (0.37%) Virtual Servers
14 11 (0.37%) XenServer
15 9 (0.31%) Virtual Machines
15 9 (0.31%) VirtualBox
Systems Management
1 124 (4.21%) SCCM
2 52 (1.77%) Puppet
3 48 (1.63%) Ansible
4 40 (1.36%) Nagios
5 38 (1.29%) SCOM
6 34 (1.15%) Nessus
7 33 (1.12%) ZABBIX
8 31 (1.05%) Cisco CUCM
9 27 (0.92%) Opscode Chef
10 26 (0.88%) WSUS
11 20 (0.68%) HP Data Protector
11 20 (0.68%) Tivoli
12 19 (0.64%) Control-M
13 18 (0.61%) Backup Exec
13 18 (0.61%) Cisco UCCX
13 18 (0.61%) Data Guard
13 18 (0.61%) Tivoli Storage Manager
14 17 (0.58%) McAfee ePO
14 17 (0.58%) NetBackup
15 16 (0.54%) Cacti
Vendors
1 648 (22.00%) Microsoft
2 326 (11.07%) Cisco
3 325 (11.03%) VMware
4 210 (7.13%) Citrix
5 204 (6.92%) Remedy
6 178 (6.04%) Oracle
7 135 (4.58%) HP
8 104 (3.53%) Red Hat
9 103 (3.50%) SAP
10 72 (2.44%) BMC
10 72 (2.44%) IBM
11 70 (2.38%) Avaya
12 69 (2.34%) Juniper
12 69 (2.34%) NetApp
12 69 (2.34%) ServiceNow
13 66 (2.24%) Splunk
14 64 (2.17%) Apple
15 56 (1.90%) CheckPoint
16 49 (1.66%) Intel Security
17 38 (1.29%) F5
Edinburgh, Midlothian
Lorien Resourcing
Salary: Competitive salary package
Posted: 1 hour ago
Horsham, West Sussex
Lorien Resourcing
Salary: £18000 - £22000 per annum + 20% Shift allowance
Posted: 1 hour ago
Bath, Avon
Optima Connections
Salary: From £30,000 to £35,000 per annum + Benefits
Posted: 3 hours ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 2 hours ago
London
Pioneer Search
Salary: £90000 - £100000 per annum + Benefits
Posted: 3 hours ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: 1 hour ago
Manchester, Lancashire
Robert Walters
Salary: £23000 - £26000 per annum
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £65000 - £75000 per annum + excellent benefits
Posted: 23 hours ago
Crawley, West Sussex
Comtecs
Salary: £30000 - £35000 Per Annum + Bonus + Excellent Benefits
Posted: 18 hours ago
Bristol, Avon
Southern Lights Recruitment
Salary: £20000 - £23000 per annum + Excellent Benefits
Posted: Yesterday
Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £65,000 per annum £50-65k+ bens etc.
Posted: Yesterday
London
Joseph Harry Ltd
Salary: £70000 - £90000 per annum + 20-30% Bonus + 10% Pension
Posted: 3 hours ago
Poole, Dorset
Complete Tech Limited
Salary: Up to £19,500 per annum
Posted: 19 hours ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 2 days ago
London
Rainford Recruitment
Salary: £64000 per annum + plus benefits
Posted: 1 hour ago
South West London
Complete Tech Limited
Salary: Up to £35,000 per annum plus benefits
Posted: 2 days ago
East Riding
Rullion IT Plus
Posted: Yesterday
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
London
Joseph Harry Ltd
Salary: £50000 - £65000 per annum + 25% Bonus + 10% Pension
Posted: 3 hours ago
Birmingham, West Midlands (County)
Venturi
Salary: £38000 - £43000 per annum + Bonus + Benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent salary + car allowance + bonus + excellent benefits!
Posted: 18 hours ago
Liverpool, Merseyside
Searchability
Salary: £30000 - £35000 per annum
Posted: Yesterday
Newport, Gwent
CPS Group UK
Salary: £20000 - £30000 per annum + Pension, Healthcare, Bonus
Posted: 3 days ago
London
Opus IT Consulting
Posted: Yesterday
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £40000 - £50000 per annum + 5k Shift Patterns
Posted: 3 days ago
Bridgend, Mid Glamorgan
IntaPeople
Salary: £20000 - £25000 per annum
Posted: 6 days ago
London
Computer People
Salary: £48000.00 - £55000.00 per annum
Posted: 21 hours ago
York, North Yorkshire
onezeero.
Salary: £30000 - £40000 per annum + Benefits
Posted: 2 days ago
Clydebank, Dunbartonshire
Harvey Nash plc
Salary: £35000 - £55000 per annum
Posted: Yesterday
Nottingham, Nottinghamshire
EMBS Ltd
Salary: Up to £24k + £Bonus + MS Training !
Posted: Yesterday