The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 210 232 261
Rank change year-on-year
+22 +29
Permanent jobs citing Incident Management 1626 1490 1173
As % of all permanent IT jobs located in the UK 1.47% 1.25% 1.06%
As % of the Processes & Methodologies category 1.76% 1.53% 1.33%
Number of salaries quoted 1185 1094 881
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £23,500 £22,500 £24,000
10% offered a salary of more than £65,000 £64,000 £60,000
UK excluding London average salary £40,000 £39,000 £37,500
% change year-on-year
+2.56% +4.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92302 97399 88489
As % of all permanent IT jobs located in the UK 83.22% 82.03% 80.09%
Number of salaries quoted 74595 78278 72574
Average salary £50,000 £47,500 £45,500
Average salary % change year-on-year
+5.26% +4.39%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 27 April 2015 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 1495 £42,500 +2.40% 146
London +20 481 £50,000 +5.26% 40
South East +44 407 £39,000 +16.41% 41
Berkshire +78 144 £40,500 +12.50% 11
East of England +27 119 £40,000 -6.97% 10
City of London +18 117 £50,000 -9.09% 15
West Midlands +24 113 £40,000 -15.78% 15
Yorkshire -1 109 £42,500 -5.55% 12
East Midlands +48 94 £40,000 +2.56% 7
South West -1 94 £32,500 +8.33% 9
West Yorkshire -16 83 £45,000 - 9
North West -19 77 £40,000 +23.07% 9
Hampshire -14 76 £48,000 +43.28% 7
Scotland +6 74 £45,000 +9.75% 6
Leeds +6 73 £45,000 - 7
Buckinghamshire +24 70 £33,000 -2.94% 7
Reading +53 63 £50,000 +66.66% 5
Milton Keynes +23 60 £34,000 -15.00% 6
Surrey +9 58 £30,000 - 6
Birmingham +11 54 £45,000 -20.00% 6
Wiltshire +35 49 £26,500 -36.90% 2
Glasgow +25 45 £43,750 +52.17% 3
Cambridgeshire +20 40 £40,000 +11.11% 1
Cheshire +18 39 £45,000 - 2
Hertfordshire +3 37 £30,000 -36.84% 5
Manchester -27 33 £38,750 +19.23% 6
Bedfordshire +42 31 £47,500 +26.66% 3
Nottinghamshire +22 31 £40,000 +25.00% 2
Leicestershire +16 31 £38,500 -5.52% 4
Nottingham +13 31 £40,000 +25.00% 2

Incident Management
Top 30 Related IT Skills

For the 6 months to 27 April 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1677 (52.32%) ITIL
2 1021 (31.86%) Windows
3 796 (24.84%) Problem Management
4 782 (24.40%) Microsoft
5 656 (20.47%) SLA
6 636 (19.84%) Finance
7 618 (19.28%) Service Management
8 592 (18.47%) Change Management
9 543 (16.94%) Active Directory
10 526 (16.41%) VMware
11 494 (15.41%) MS Excel
12 493 (15.38%) Cisco
13 491 (15.32%) Service Delivery
14 459 (14.32%) Linux
15 442 (13.79%) Analytical Skills
16 418 (13.04%) Firewall
17 415 (12.95%) MS Office
18 405 (12.64%) VMware Infrastructure
19 399 (12.45%) SQL
20 330 (10.30%) Citrix
21 316 (9.86%) Security Cleared
22 312 (9.73%) MS Exchange
23 311 (9.70%) LAN
24 283 (8.83%) WAN
25 281 (8.77%) Degree
26 277 (8.64%) UNIX
27 273 (8.52%) Management Information System
28 271 (8.46%) SQL Server
28 271 (8.46%) Root Cause Analysis
29 267 (8.33%) Cisco Certification

Incident Management
Top Related IT Skills by Category

For the 6 months to 27 April 2015, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 312 (9.73%) MS Exchange
2 157 (4.90%) IIS
3 103 (3.21%) Apache
4 90 (2.81%) SharePoint
5 72 (2.25%) Tomcat
6 69 (2.15%) Exchange Server 2010
7 52 (1.62%) Exchange Server 2013
8 46 (1.44%) Lync
9 44 (1.37%) JBoss
10 36 (1.12%) WebLogic
11 35 (1.09%) Exchange Server 2007
12 30 (0.94%) IBM Notes
13 27 (0.84%) WorkSite
13 27 (0.84%) Exchange Server 2003
14 24 (0.75%) Blackberry Enterprise Server
15 20 (0.62%) Oracle Workflow
16 19 (0.59%) SharePoint 2010
17 17 (0.53%) WebSphere
18 13 (0.41%) SAS
19 12 (0.37%) Oracle SOA Suite
Applications
1 494 (15.41%) MS Excel
2 415 (12.95%) MS Office
3 35 (1.09%) MS PowerPoint
4 20 (0.62%) MS Visio
5 19 (0.59%) MS Project
6 6 (0.19%) Spreadsheet
6 6 (0.19%) Adobe Creative Suite
Business Applications
1 26 (0.81%) Remedy ITSM
2 25 (0.78%) Oracle EBS
3 22 (0.69%) Oracle EBS R12
4 19 (0.59%) Oracle Applications
5 14 (0.44%) Oracle General Ledger
6 13 (0.41%) Oracle Receivables
6 13 (0.41%) Dynamics CRM
7 11 (0.34%) Oracle Payables
8 10 (0.31%) Oracle Cash Management
8 10 (0.31%) Oracle iProcurement
8 10 (0.31%) assyst
8 10 (0.31%) Oracle Financials
9 9 (0.28%) Agresso
10 8 (0.25%) Dynamics AX
11 7 (0.22%) Oracle BPM
12 6 (0.19%) Dynamics NAV
13 5 (0.16%) HFM
13 5 (0.16%) Summit
13 5 (0.16%) MetaTrader
14 4 (0.12%) Oracle FAH
Cloud Services
1 40 (1.25%) SaaS
2 37 (1.15%) Amazon AWS
3 30 (0.94%) Office 365
4 25 (0.78%) Microsoft Azure
5 20 (0.62%) Cloud Computing
6 14 (0.44%) Amazon EC2
6 14 (0.44%) Amazon S3
6 14 (0.44%) Virtual Private Cloud
7 12 (0.37%) Amazon ELB
7 12 (0.37%) PaaS
7 12 (0.37%) Amazon SQS
8 8 (0.25%) Google Apps
9 5 (0.16%) Google Cloud Platform
10 4 (0.12%) Google Drive
11 3 (0.094%) Azure Active Directory
12 2 (0.062%) Yammer
12 2 (0.062%) AWS CloudFormation
12 2 (0.062%) Amazon CloudWatch
12 2 (0.062%) Route 53
13 1 (0.031%) IaaS
Communications & Networking
1 418 (13.04%) Firewall
2 311 (9.70%) LAN
3 283 (8.83%) WAN
4 218 (6.80%) TCP/IP
5 171 (5.34%) Internet
6 163 (5.09%) VPN
7 155 (4.84%) Network Security
8 153 (4.77%) DNS
9 150 (4.68%) SAN
10 114 (3.56%) Cisco ASA
11 97 (3.03%) MPLS
12 86 (2.68%) BGP
13 80 (2.50%) Wireless
14 73 (2.28%) DHCP
15 68 (2.12%) Cisco IOS
16 63 (1.97%) Intrusion Detection
17 62 (1.93%) EIGRP
18 61 (1.90%) Wireshark
19 46 (1.44%) Cisco Nexus
20 39 (1.22%) Ethernet
Database & Business Intelligence
1 271 (8.46%) SQL Server
2 88 (2.75%) MySQL
3 55 (1.72%) Oracle Database
4 45 (1.40%) Oracle Reports
5 44 (1.37%) SQL Server 2008
6 41 (1.28%) Relational Database
7 30 (0.94%) DB2
7 30 (0.94%) Data Warehouse
8 29 (0.90%) SQL Server Integration Services
9 26 (0.81%) SQL Server Reporting Services
10 23 (0.72%) Oracle Database 11g
10 23 (0.72%) Data Mining
10 23 (0.72%) RDBMS
10 23 (0.72%) Oracle Database 10g
11 20 (0.62%) Amazon RDS
12 19 (0.59%) Big Data
13 18 (0.56%) Redis
13 18 (0.56%) PostgreSQL
13 18 (0.56%) EDRMS
13 18 (0.56%) IDOL
Development Applications
1 32 (1.00%) VSS/SourceSafe
2 22 (0.69%) Git (software)
3 20 (0.62%) Team Foundation Server
4 16 (0.50%) VisualVM
4 16 (0.50%) Oracle Forms
5 13 (0.41%) JIRA
6 10 (0.31%) Subversion
7 8 (0.25%) ProC
8 6 (0.19%) Maven
8 6 (0.19%) Toad
9 4 (0.12%) Ant
10 3 (0.094%) Dreamweaver
10 3 (0.094%) Visual Studio
10 3 (0.094%) PowerBuilder
11 2 (0.062%) QuickTest Pro
11 2 (0.062%) JUnit
11 2 (0.062%) IntelliJ
11 2 (0.062%) Selenium
11 2 (0.062%) Mockito
11 2 (0.062%) Jasmine
General
1 636 (19.84%) Finance
2 242 (7.55%) Telecoms
3 194 (6.05%) Retail
4 172 (5.37%) Banking
5 143 (4.46%) Law
6 109 (3.40%) Legal
7 64 (2.00%) Advertising
8 49 (1.53%) Marketing
9 45 (1.40%) Back Office
10 41 (1.28%) Publishing
11 39 (1.22%) Front Office
12 33 (1.03%) Billing
13 25 (0.78%) German Language
13 25 (0.78%) Manufacturing
14 24 (0.75%) French Language
15 23 (0.72%) Investment Banking
16 20 (0.62%) Financial Institution
17 16 (0.50%) Games
18 14 (0.44%) Military
18 14 (0.44%) Retail Banking
Job Titles
1 908 (28.33%) Analyst
2 302 (9.42%) Support Analyst
3 301 (9.39%) Service Manager
4 258 (8.05%) Service Analyst
5 232 (7.24%) Support Engineer
6 219 (6.83%) Service Desk Analyst
7 205 (6.40%) Incident Manager
8 192 (5.99%) Network Engineer
9 154 (4.80%) Team Leader
10 146 (4.56%) Applications Support
11 141 (4.40%) Delivery Manager
12 138 (4.31%) Services Delivery Manager
12 138 (4.31%) Security Analyst
13 114 (3.56%) 2nd Line Support
14 101 (3.15%) Problem Manager
15 95 (2.96%) Senior Analyst
16 92 (2.87%) Infrastructure Engineer
17 90 (2.81%) IT Support
18 83 (2.59%) Technical Support
19 82 (2.56%) Administrator
Libraries, Frameworks & Software Standards
1 70 (2.18%) .NET
2 64 (2.00%) Middleware
3 59 (1.84%) XML
4 49 (1.53%) Web Services
5 42 (1.31%) HTML
6 28 (0.87%) ASP.NET
6 28 (0.87%) CSS
7 20 (0.62%) Oracle Fusion
8 17 (0.53%) HTML5
8 17 (0.53%) ISPF
9 16 (0.50%) COM+
10 14 (0.44%) SOAP
11 13 (0.41%) .NET Framework
12 12 (0.37%) FIX Protocol
13 11 (0.34%) Flash
14 10 (0.31%) Spring
14 10 (0.31%) DOM
14 10 (0.31%) DHTML
14 10 (0.31%) J2EE
14 10 (0.31%) Application Packaging
Miscellaneous
1 442 (13.79%) Analytical Skills
2 273 (8.52%) Management Information System
3 107 (3.34%) Statistics
4 103 (3.21%) Blackberry
5 99 (3.09%) Clustering
6 75 (2.34%) Computer Science
7 58 (1.81%) Mainframe
8 55 (1.72%) Life Science
9 39 (1.22%) CMDB
10 37 (1.15%) User Experience
11 36 (1.12%) Client/Server
12 35 (1.09%) FMCG
13 33 (1.03%) Video Conferencing
14 31 (0.97%) Replication
15 30 (0.94%) Cryptography
16 28 (0.87%) Thin Client
16 28 (0.87%) iPad
16 28 (0.87%) Fat Client
16 28 (0.87%) Enterprise Software
17 27 (0.84%) iPhone
Operating Systems
1 1021 (31.86%) Windows
2 459 (14.32%) Linux
3 277 (8.64%) UNIX
4 258 (8.05%) Windows 7
5 250 (7.80%) Windows Server 2008
6 154 (4.80%) Windows Server 2012
7 138 (4.31%) Windows Server 2003
8 111 (3.46%) Red Hat Enterprise Linux
9 94 (2.93%) Windows XP
10 86 (2.68%) Solaris
11 66 (2.06%) Windows 8
12 48 (1.50%) Mac OS X
13 36 (1.12%) Android
14 33 (1.03%) Apple iOS
15 27 (0.84%) AIX
16 21 (0.66%) CentOS
17 15 (0.47%) Mac OS X Server
18 12 (0.37%) Amazon Linux
19 11 (0.34%) zOS
20 9 (0.28%) Mac OS
Processes & Methodologies
1 1677 (52.32%) ITIL
2 796 (24.84%) Problem Management
3 618 (19.28%) Service Management
4 592 (18.47%) Change Management
5 491 (15.32%) Service Delivery
6 271 (8.46%) Root Cause Analysis
7 214 (6.68%) Information Security
8 195 (6.08%) Mentoring
9 188 (5.87%) ITSM
10 162 (5.05%) Agile Software Development
11 155 (4.84%) Project Management
12 154 (4.80%) Continuous Improvement
13 147 (4.59%) Disaster Recovery
14 145 (4.52%) Change Control
15 139 (4.34%) SIEM
16 138 (4.31%) Capacity Management
17 136 (4.24%) E-Commerce
18 124 (3.87%) Risk Management
19 123 (3.84%) Configuration Management
20 115 (3.59%) ITIL V3
Programming Languages
1 399 (12.45%) SQL
2 120 (3.74%) PowerShell
3 112 (3.49%) Java
4 64 (2.00%) Perl
5 50 (1.56%) JavaScript
6 49 (1.53%) PHP
7 48 (1.50%) Python
8 40 (1.25%) PL/SQL
9 34 (1.06%) Shell Script
10 24 (0.75%) Ruby
11 22 (0.69%) C#
12 18 (0.56%) C
12 18 (0.56%) Bash Shell
13 17 (0.53%) JCL
14 13 (0.41%) C++
14 13 (0.41%) T-SQL
15 10 (0.31%) XPath
16 9 (0.28%) COBOL
17 8 (0.25%) VBScript
18 6 (0.19%) Bourne shell
Qualifications
1 316 (9.86%) Security Cleared
2 281 (8.77%) Degree
3 267 (8.33%) Cisco Certification
4 248 (7.74%) SC Cleared
5 247 (7.71%) ITIL Certification
6 201 (6.27%) Microsoft Certification
7 181 (5.65%) CCNA
8 172 (5.37%) CCNP
9 131 (4.09%) MCSE
10 128 (3.99%) CISSP
11 94 (2.93%) CISM
12 84 (2.62%) MCP
13 79 (2.46%) ITIL Foundation Certificate
14 72 (2.25%) DV Cleared
15 60 (1.87%) VMware Certified Professional (VCP)
16 51 (1.59%) CEH
17 47 (1.47%) GIAC
17 47 (1.47%) CCSA
17 47 (1.47%) MCITP
18 46 (1.44%) CCSP
Quality Assurance & Compliance
1 656 (20.47%) SLA
2 164 (5.12%) ISO/IEC 27001
3 85 (2.65%) PCI DSS
4 42 (1.31%) QA
5 28 (0.87%) Sarbanes-Oxley
6 21 (0.66%) COBIT
7 13 (0.41%) ISO 9001
8 8 (0.25%) HIPAA
9 7 (0.22%) ISO/IEC 17799
10 3 (0.094%) Basel II
11 2 (0.062%) ISO 9000
11 2 (0.062%) GxP
12 1 (0.031%) COSO
12 1 (0.031%) HL7
System Software
1 543 (16.94%) Active Directory
2 405 (12.64%) VMware Infrastructure
3 100 (3.12%) Hyper-V
4 95 (2.96%) vSphere
5 64 (2.00%) XenApp
6 62 (1.93%) Snort
7 41 (1.28%) VMware ESX
8 38 (1.19%) XenDesktop
9 33 (1.03%) Terminal Services
10 21 (0.66%) ISA Server
10 21 (0.66%) Firmware
10 21 (0.66%) VMware ESXi
11 19 (0.59%) Microsoft App-V
12 17 (0.53%) XenServer
13 8 (0.25%) Citrix Presentation Server
14 7 (0.22%) Xen
15 6 (0.19%) Oracle RAC
15 6 (0.19%) UAG
16 5 (0.16%) NFS
16 5 (0.16%) VMware Workstation
Systems Management
1 103 (3.21%) Nagios
2 92 (2.87%) SCCM
3 80 (2.50%) SCOM
4 50 (1.56%) Opsview
5 46 (1.44%) Opscode Chef
6 32 (1.00%) Cisco Prime
6 32 (1.00%) NetBackup
7 28 (0.87%) Norton AntiVirus
7 28 (0.87%) Cisco LMS
8 22 (0.69%) OpenView
9 21 (0.66%) Puppet
10 19 (0.59%) ServiceCenter
10 19 (0.59%) Netcool
11 18 (0.56%) McAfee ePO
11 18 (0.56%) logstash
12 16 (0.50%) Oracle RMAN
13 15 (0.47%) Legato
14 14 (0.44%) Backup Exec
14 14 (0.44%) HP SIM
15 13 (0.41%) Data Guard
Vendors
1 782 (24.40%) Microsoft
2 526 (16.41%) VMware
3 493 (15.38%) Cisco
4 330 (10.30%) Citrix
5 247 (7.71%) Oracle
6 150 (4.68%) HP
7 138 (4.31%) Remedy
8 128 (3.99%) Juniper
9 113 (3.53%) CheckPoint
10 105 (3.28%) IBM
11 93 (2.90%) Dell
12 88 (2.75%) Red Hat
13 87 (2.71%) F5
14 75 (2.34%) EMC
15 71 (2.22%) NetApp
16 67 (2.09%) Apple
17 55 (1.72%) Altiris
18 53 (1.65%) McAfee
19 49 (1.53%) SolarWinds
20 48 (1.50%) Symantec
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £35000 - £40000 per annum + Benefits
Posted: 59 minutes ago
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: up to £35,000 per annum
Posted: 2 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £50,000 per annum plus benefits
Posted: 6 hours ago
City, London
Proprius Recruitment
Salary: From £60,000 to £85,000 per annum
Posted: 7 hours ago
City, London
Evolution Recruitment Solutions
Salary: 45000 - 48000 + bonus + excellent benefits
Posted: 9 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent Salary + Benefits
Posted: 10 hours ago
Leeds, Yorkshire
4it Recruitment
Salary: Excellent + Benefits
Posted: 19 hours ago
Leeds, Yorkshire
4it Recruitment
Salary: Benefits
Posted: 19 hours ago
Glasgow, Lanarkshire
Proactive Appointments
Salary: Benefits
Posted: 19 hours ago
Milton Keynes, Buckinghamshire
Hays - Computacenter
Salary: Competitive
Posted: Yesterday
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + £5k shift allowance
Posted: Yesterday
Central London / West End
Vantage Recruitment Solutions Ltd
Salary: From £75,000 to £85,000 per annum
Posted: Yesterday
London
Harrington Starr
Salary: £80000 - £100000 per annum + benefits + bonus
Posted: 2 days ago
Leicester, Leicestershire
Ascent People Ltd
Salary: £40000 - £45000 per annum + Pension, Health, 28 days
Posted: 2 days ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £14.00 - £16.00 per hour
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £25k - 30k per year + Bonus & Benefits
Posted: 3 days ago
Woking, Surrey
Brightred Resourcing Limited
Salary: From £60,000 to £70,000 per annum Pension, Bonus, Gym Membership
Posted: 3 days ago
Isleworth, Middlesex
Opus Resourcing Ltd
Salary: £35000 - £44000 per annum + 20% Allow + Bens + Bonus
Posted: 3 days ago
Ilford, Essex
Pure Resourcing Solutions
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £20000 - £28000 per annum + profit share, other benefits
Posted: 3 days ago