The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Incident Management
Rank 234 214 245
Rank change year-on-year
-20 +31
Permanent jobs citing Incident Management 1440 1706 1514
As % of all permanent IT jobs located in the UK 1.46% 1.56% 1.28%
As % of the Processes & Methodologies category 1.67% 1.79% 1.49%
Number of salaries quoted 1128 1296 1174
Median salary £42,000 £42,500 £44,300
Median salary % change year-on-year
-1.17% -4.06%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £67,500 £67,500 £67,500
UK excluding London median salary £38,500 £40,000 £40,000
% change year-on-year
-3.75% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86444 95076 101495
As % of all permanent IT jobs located in the UK 87.86% 86.85% 85.48%
Number of salaries quoted 72313 77694 82267
Median salary £50,000 £50,000 £48,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend

The demand trend of job ads citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 28 June 2016 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 1311 £42,500 - 138
London +6 444 £50,000 -3.84% 45
South East -58 271 £47,500 +22.58% 23
West Midlands +14 165 £42,500 +6.25% 13
Birmingham +24 110 £50,000 +5.26% 3
Yorkshire +31 107 £40,000 +6.66% 10
Berkshire -12 102 £50,000 +17.64% 4
East of England +9 98 £42,500 +13.33% 8
North West +18 86 £37,500 +7.14% 12
City of London +11 79 £57,500 +4.54% 11
West Yorkshire +7 77 £42,000 -6.66% 7
Surrey +22 71 £50,000 +33.33% 5
South West +5 67 £30,000 -19.46% 12
Leeds +20 65 £42,000 -6.66% 5
Manchester +16 56 £60,000 +84.61% 2
East Midlands -24 56 £35,000 -12.50% 10
Hertfordshire +30 53 £42,500 +8.97% 3
Reading +14 51 £54,000 +8.00% 2
Wales +28 50 £26,500 -33.75% 1
South Wales +33 49 £26,500 -28.37% 1
Hemel Hempstead +40 34 £42,500 -3.40% 1
Buckinghamshire -30 34 £25,000 -28.57% 5
Scotland -65 33 £40,250 -5.29% 7
Cardiff +21 30 £26,500 -33.75% 1
Cambridgeshire +9 29 £38,750 +11.51% 2
Bristol +36 28 £26,250 -25.00% 2
Hampshire -24 26 £30,000 +3.44% 5
North Yorkshire +30 25 £26,000 +4.00% 1
Northamptonshire +18 22 £36,750 -43.46% 2
Romford - 22 £25,000 - 1

Incident Management
Top 30 Related IT Skills

For the 6 months to 28 June 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1577 (52.65%) ITIL
2 840 (28.05%) Windows
3 791 (26.41%) Problem Management
4 761 (25.41%) Finance
5 705 (23.54%) Microsoft
6 614 (20.50%) Change Management
7 608 (20.30%) SLA
8 579 (19.33%) Service Delivery
9 571 (19.07%) Service Management
10 484 (16.16%) SQL
11 479 (15.99%) Linux
12 455 (15.19%) Active Directory
13 378 (12.62%) MS Excel
14 348 (11.62%) VMware
15 338 (11.29%) Cisco
16 320 (10.68%) Windows Server
17 319 (10.65%) Analytical Skills
18 314 (10.48%) Degree
19 307 (10.25%) Information Security
20 306 (10.22%) MS Office
21 304 (10.15%) Firewall
22 268 (8.95%) Project Management
23 251 (8.38%) ITIL V3
24 250 (8.35%) Unix
25 237 (7.91%) Citrix
26 236 (7.88%) Management Information System
27 226 (7.55%) SQL Server
28 225 (7.51%) ITIL Certification
29 222 (7.41%) Remedy
30 219 (7.31%) Root Cause Analysis

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 138 (4.61%) MS Exchange
2 131 (4.37%) SharePoint
3 87 (2.90%) IIS
4 71 (2.37%) Apache
5 69 (2.30%) Skype for Business
6 62 (2.07%) Exchange Server 2010
7 55 (1.84%) Tomcat
8 42 (1.40%) Exchange Server 2013
9 41 (1.37%) JBoss
10 40 (1.34%) WebLogic
11 25 (0.83%) Exchange Server 2007
11 25 (0.83%) WebSphere
12 23 (0.77%) OpenStack
13 21 (0.70%) nginx
14 18 (0.60%) CMS
14 18 (0.60%) IBM Notes
15 17 (0.57%) BizTalk Server
15 17 (0.57%) Oracle UPK
15 17 (0.57%) Oracle Workflow
16 12 (0.40%) Oracle Application Server
Applications
1 378 (12.62%) MS Excel
2 306 (10.22%) MS Office
3 39 (1.30%) MS PowerPoint
4 32 (1.07%) MS Visio
5 28 (0.93%) MS Project
6 2 (0.067%) Acrobat
7 1 (0.033%) Spreadsheet
Business Applications
1 81 (2.70%) Remedy ITSM
2 55 (1.84%) assyst
3 36 (1.20%) SAP ERP
4 22 (0.73%) Dynamics CRM
5 19 (0.63%) Oracle EBS
6 17 (0.57%) Oracle EBS R12
6 17 (0.57%) Oracle Financials
7 16 (0.53%) Dynamics AX
8 10 (0.33%) HFM
9 8 (0.27%) Oracle FAH
10 7 (0.23%) Oracle Assets
10 7 (0.23%) Oracle Payables
10 7 (0.23%) Oracle Receivables
10 7 (0.23%) SAP CO
10 7 (0.23%) SAP FI
10 7 (0.23%) SAP FI/CO
11 6 (0.20%) Bankmaster
11 6 (0.20%) MetaTrader
12 5 (0.17%) JDE EnterpriseOne
12 5 (0.17%) SAP EHS
Cloud Services
1 110 (3.67%) Office 365
2 68 (2.27%) Amazon AWS
3 64 (2.14%) Microsoft Azure
4 56 (1.87%) SaaS
5 45 (1.50%) PaaS
6 43 (1.44%) IaaS
7 16 (0.53%) Cloud Computing
8 13 (0.43%) Google Cloud Platform
9 8 (0.27%) AWS CloudFormation
10 7 (0.23%) Mimecast
11 6 (0.20%) DigitalOcean
11 6 (0.20%) Linode
12 4 (0.13%) Amazon EC2
13 2 (0.067%) Force.com
14 1 (0.033%) AWS OpsWorks
14 1 (0.033%) OneDrive
14 1 (0.033%) SuccessFactors
Communications & Networking
1 304 (10.15%) Firewall
2 210 (7.01%) LAN
3 202 (6.74%) WAN
4 162 (5.41%) Internet
5 149 (4.97%) TCP/IP
6 135 (4.51%) DNS
7 124 (4.14%) SAN
8 116 (3.87%) VPN
9 77 (2.57%) Intrusion Detection
10 70 (2.34%) VoIP
11 67 (2.24%) Network Security
12 63 (2.10%) DHCP
13 61 (2.04%) Wireless
14 47 (1.57%) MPLS
15 43 (1.44%) BGP
15 43 (1.44%) LDAP
16 42 (1.40%) Cisco ASA
16 42 (1.40%) IP Telephony
17 41 (1.37%) SSL
18 38 (1.27%) HTTP
Database & Business Intelligence
1 226 (7.55%) SQL Server
2 117 (3.91%) MySQL
3 56 (1.87%) Oracle Database
4 52 (1.74%) SQL Server 2008
5 51 (1.70%) Relational Database
6 44 (1.47%) SQL Server 2012
7 41 (1.37%) SQL Server Integration Services
8 39 (1.30%) SQL Server Reporting Services
9 38 (1.27%) SQL Server Analysis Services
10 27 (0.90%) Data Warehouse
11 26 (0.87%) SQL Server 2005
12 25 (0.83%) Oracle BI EE
12 25 (0.83%) SQLPlus
13 23 (0.77%) PostgreSQL
14 21 (0.70%) Oracle Database 10g
15 20 (0.67%) Oracle Database 11g
15 20 (0.67%) Oracle Reports
16 18 (0.60%) RDBMS
17 17 (0.57%) BusinessObjects
17 17 (0.57%) Oracle BI Publisher
Development Applications
1 40 (1.34%) JIRA
2 39 (1.30%) Jenkins
3 32 (1.07%) Git (software)
4 24 (0.80%) Team Foundation Server
5 22 (0.73%) Subversion
6 20 (0.67%) Octopus Deploy
6 20 (0.67%) TeamCity
7 18 (0.60%) Atlassian Bamboo
8 17 (0.57%) Toad
9 14 (0.47%) MSBuild
10 7 (0.23%) Oracle Forms
10 7 (0.23%) SQL Server Management Studio (SSMS)
11 6 (0.20%) MSI
11 6 (0.20%) Vagrant
11 6 (0.20%) Visual Studio
12 5 (0.17%) VisualVM
13 4 (0.13%) Gradle
13 4 (0.13%) Sonatype Nexus
14 3 (0.10%) Hudson
14 3 (0.10%) Metasploit
General
1 761 (25.41%) Finance
2 210 (7.01%) Banking
3 176 (5.88%) Telecoms
4 113 (3.77%) Retail
5 95 (3.17%) Legal
6 66 (2.20%) Front Office
7 47 (1.57%) Manufacturing
8 43 (1.44%) Marketing
9 42 (1.40%) Billing
10 38 (1.27%) Law
11 36 (1.20%) Back Office
12 34 (1.14%) Investment Banking
13 23 (0.77%) Publishing
14 21 (0.70%) Financial Institution
14 21 (0.70%) Local Government
15 16 (0.53%) German Language
15 16 (0.53%) International Banking
16 10 (0.33%) Pharmaceutical
17 9 (0.30%) Electronics
17 9 (0.30%) Games
Job Titles
1 919 (30.68%) Analyst
2 310 (10.35%) Service Analyst
3 299 (9.98%) Support Analyst
4 245 (8.18%) Service Manager
5 219 (7.31%) Support Engineer
6 211 (7.05%) Service Desk Analyst
7 198 (6.61%) Incident Manager
8 187 (6.24%) Applications Support
9 150 (5.01%) IT Manager
10 116 (3.87%) Security Analyst
11 112 (3.74%) Team Leader
12 110 (3.67%) IT Analyst
13 101 (3.37%) 2nd Line Support
14 96 (3.21%) 1st Line Support
14 96 (3.21%) Administrator
15 93 (3.11%) IT Support
15 93 (3.11%) Senior Manager
16 91 (3.04%) Applications Support Analyst
17 90 (3.01%) Network Engineer
18 86 (2.87%) Consultant
Libraries, Frameworks & Software Standards
1 105 (3.51%) .NET
2 78 (2.60%) Web Services
3 76 (2.54%) XML
4 47 (1.57%) HTML
5 28 (0.93%) LAMP
5 28 (0.93%) Middleware
6 27 (0.90%) CSS
6 27 (0.90%) FIX Protocol
7 24 (0.80%) SOAP
8 19 (0.63%) WCF
9 18 (0.60%) ASP.NET
10 16 (0.53%) REST
11 15 (0.50%) .NET Framework
12 14 (0.47%) LEMP Stack
13 12 (0.40%) MCollective
13 12 (0.40%) MDX
14 8 (0.27%) ASP.NET MVC
14 8 (0.27%) jQuery
14 8 (0.27%) XSL
15 7 (0.23%) WebSphere MQ
Miscellaneous
1 319 (10.65%) Analytical Skills
2 236 (7.88%) Management Information System
3 194 (6.48%) Data Centre
4 90 (3.01%) Replication
5 79 (2.64%) Computer Science
6 58 (1.94%) Blackberry
7 57 (1.90%) Virtual Team
8 53 (1.77%) Statistics
9 47 (1.57%) FMCG
10 42 (1.40%) Security Operations Centre
11 40 (1.34%) Clustering
12 36 (1.20%) Cyberthreat
12 36 (1.20%) Foreign Exchange (FX)
13 34 (1.14%) Cyber Attack
14 33 (1.10%) Distributed Denial-of-Service
14 33 (1.10%) Enterprise Software
15 31 (1.04%) Client/Server
16 28 (0.93%) Mathematics
17 26 (0.87%) CMDB
17 26 (0.87%) Driving Licence
Operating Systems
1 840 (28.05%) Windows
2 479 (15.99%) Linux
3 320 (10.68%) Windows Server
4 250 (8.35%) Unix
5 166 (5.54%) Windows Server 2008
6 147 (4.91%) Windows 7
7 112 (3.74%) Windows Server 2012
8 87 (2.90%) Windows Server 2003
9 82 (2.74%) Red Hat Enterprise Linux
10 56 (1.87%) Solaris
11 55 (1.84%) AIX
12 48 (1.60%) Windows 8
13 36 (1.20%) CentOS
14 35 (1.17%) Windows XP
15 30 (1.00%) Mac OS X
15 30 (1.00%) Windows 10
16 27 (0.90%) Android
16 27 (0.90%) Apple iOS
17 26 (0.87%) Ubuntu
18 14 (0.47%) SUSE
Processes & Methodologies
1 1577 (52.65%) ITIL
2 791 (26.41%) Problem Management
3 614 (20.50%) Change Management
4 579 (19.33%) Service Delivery
5 571 (19.07%) Service Management
6 307 (10.25%) Information Security
7 268 (8.95%) Project Management
8 251 (8.38%) ITIL V3
9 219 (7.31%) Root Cause Analysis
10 216 (7.21%) ITSM
11 178 (5.94%) Stakeholder Management
12 166 (5.54%) Release Management
13 159 (5.31%) Disaster Recovery
14 146 (4.87%) Risk Management
14 146 (4.87%) SIEM
15 140 (4.67%) High Availability
16 139 (4.64%) Continuous Improvement
16 139 (4.64%) Mentoring
17 137 (4.57%) Configuration Management
18 124 (4.14%) Security Operations
Programming Languages
1 484 (16.16%) SQL
2 132 (4.41%) Java
3 104 (3.47%) PowerShell
4 76 (2.54%) Perl
5 63 (2.10%) Python
6 56 (1.87%) C#
7 53 (1.77%) C
8 52 (1.74%) Bash Shell
9 50 (1.67%) PL/SQL
10 44 (1.47%) JavaScript
11 37 (1.24%) Shell Script
12 35 (1.17%) T-SQL
13 28 (0.93%) VB
14 21 (0.70%) C++
15 17 (0.57%) PHP
16 13 (0.43%) AWK
16 13 (0.43%) sed
17 9 (0.30%) Ruby
17 9 (0.30%) VBScript
18 8 (0.27%) VB.NET
Qualifications
1 314 (10.48%) Degree
2 225 (7.51%) ITIL Certification
3 202 (6.74%) CISSP
4 184 (6.14%) Cisco Certification
5 179 (5.98%) Security Cleared
6 157 (5.24%) Microsoft Certification
7 125 (4.17%) SC Cleared
8 124 (4.14%) CCNA
9 120 (4.01%) CISM
10 117 (3.91%) CCNP
11 94 (3.14%) MCP
12 59 (1.97%) CISA
13 58 (1.94%) CEH
13 58 (1.94%) ITIL Foundation Certificate
14 53 (1.77%) MCSE
15 49 (1.64%) CRISC
16 38 (1.27%) GIAC
17 35 (1.17%) MCDST
17 35 (1.17%) MCSA
18 31 (1.04%) CESG Certified Professional
Quality Assurance & Compliance
1 608 (20.30%) SLA
2 161 (5.38%) ISO/IEC 27001
3 78 (2.60%) PCI DSS
4 41 (1.37%) COBIT
5 40 (1.34%) Sarbanes-Oxley
6 31 (1.04%) QA
7 11 (0.37%) ISO 9001
8 9 (0.30%) HMG Security Policy Framework
9 7 (0.23%) ISO/IEC 20000
10 5 (0.17%) DICOM
10 5 (0.17%) GAAP
10 5 (0.17%) HL7
10 5 (0.17%) JSP 440
11 4 (0.13%) Data Quality
11 4 (0.13%) SEPA
12 3 (0.10%) HIPAA
12 3 (0.10%) ISO22301
12 3 (0.10%) RMADS
13 2 (0.067%) 21 CFR Part 11
13 2 (0.067%) BS25999
System Software
1 455 (15.19%) Active Directory
2 206 (6.88%) VMware Infrastructure
3 80 (2.67%) Hyper-V
4 75 (2.50%) XenApp
5 61 (2.04%) vSphere
6 37 (1.24%) XenDesktop
7 27 (0.90%) VMware ESX
8 22 (0.73%) Terminal Services
9 20 (0.67%) Oracle RAC
10 19 (0.63%) VMware Workstation
11 16 (0.53%) Snort
12 15 (0.50%) Firmware
12 15 (0.50%) Virtual Machines
13 14 (0.47%) XenServer
14 13 (0.43%) Docker
15 12 (0.40%) Oracle Clusterware
15 12 (0.40%) qmail
15 12 (0.40%) Squid
15 12 (0.40%) VMware ESXi
16 11 (0.37%) Microsoft App-V
Systems Management
1 136 (4.54%) SCCM
2 58 (1.94%) Nagios
3 53 (1.77%) Puppet
4 45 (1.50%) Ansible
5 44 (1.47%) ZABBIX
6 42 (1.40%) SCOM
7 34 (1.14%) Cisco CUCM
8 27 (0.90%) Nessus
9 26 (0.87%) Data Guard
10 24 (0.80%) WSUS
11 23 (0.77%) Backup Exec
11 23 (0.77%) Opscode Chef
12 21 (0.70%) Cacti
13 20 (0.67%) Oracle RMAN
14 18 (0.60%) Cisco UCCX
14 18 (0.60%) HP Data Protector
15 17 (0.57%) Microsoft Clustering
16 15 (0.50%) NetBackup
16 15 (0.50%) Tivoli
17 14 (0.47%) Tivoli Storage Manager
Vendors
1 705 (23.54%) Microsoft
2 348 (11.62%) VMware
3 338 (11.29%) Cisco
4 237 (7.91%) Citrix
5 222 (7.41%) Remedy
6 196 (6.54%) Oracle
7 138 (4.61%) HP
8 110 (3.67%) Red Hat
9 109 (3.64%) SAP
10 81 (2.70%) BMC
11 80 (2.67%) IBM
12 77 (2.57%) NetApp
13 75 (2.50%) Juniper
14 72 (2.40%) Avaya
15 68 (2.27%) Apple
16 65 (2.17%) Splunk
17 63 (2.10%) ServiceNow
18 62 (2.07%) CheckPoint
19 46 (1.54%) Intel Security
20 42 (1.40%) F5
Bath, Avon
McGregor Boyall
Salary: £30000.00 - £35000.00 per annum
Posted: 7 hours ago
Gloucester, Gloucestershire
Harvey Nash plc
Salary: £20000 - £22000 per annum
Posted: 7 hours ago
South West London
Complete Tech Limited
Salary: Up to £35,000 per annum plus benefits
Posted: 8 hours ago
London
ReThink Recruitment
Salary: £55000.00 - £65000.00 per annum
Posted: 9 hours ago
Newcastle Upon Tyne, Tyne and Wear
EXCELerate
Salary: From £45,000 to £50,000 per annum Benefits + Bonus + Pension
Posted: 13 hours ago
North West London
Marcus Donald People
Salary: £37000 - £41000 per annum
Posted: 11 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: 23 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: 23 hours ago
Leicester, Leicestershire
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: 23 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: 23 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 23 hours ago
Leicester, Leicestershire
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 23 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 23 hours ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
London
Give-A-Grad-A-Go Ltd
Salary: £18k - 21k per year
Posted: 5 hours ago
South West London
Araya Partners Ltd
Salary: From £40,000 to £50,000 per annum Salary is approx 40-50k base + bonus
Posted: Yesterday
Alderley Edge, Cheshire
McGregor Boyall
Salary: £35000.00 - £45000.00 per annum
Posted: 11 hours ago
City, London
Thebes IT
Posted: 5 hours ago
Wakefield, West Yorkshire
Recital Consulting
Salary: £22000 - £26000 Per Annum
Posted: 11 hours ago
Surrey
Spring Technology
Salary: £30000.00 - £35000.00 per annum + benefits
Posted: Yesterday
Central London / West End
Eaglecliff
Salary: From £45,000 to £55,000 per annum + Benefits
Posted: Yesterday
Skelmersdale, Lancashire
Experis Ltd
Salary: £60000.00 - £65000.00 per annum
Posted: Yesterday
Egham, Surrey
Parham Consulting
Salary: Up to £55,000 per annum Maximum £55,000 plus 10% bonus, shares and goo
Posted: 7 hours ago
Bournemouth, Dorset
4Com Plc
Salary: From £25,000 to £35,000 per annum +Audi A1*
Posted: Yesterday
West London
ReThink Recruitment
Salary: £50000.00 - £55000.00 per annum
Posted: 10 hours ago
Basingstoke, Hampshire
CPS Group UK
Salary: £40000 - £70000 per annum + excellent benefits
Posted: 4 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified £Excellent + Benefits (Dependant on experience)
Posted: Yesterday
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
Leeds, West Yorkshire
JM
Salary: £110000 - £130000 per annum + car, bonus
Posted: Yesterday