The table below looks at the statistics for Incident Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 213 244 257
Rank change year-on-year
+31 +13
Permanent jobs citing Incident Management 1594 1230 1238
As % of all permanent IT jobs located in the UK 1.36% 1.13% 1.06%
As % of the Processes & Methodologies category 1.69% 1.42% 1.36%
Number of salaries quoted 1213 973 949
Average salary £43,250 £42,500 £40,000
Average salary % change year-on-year
+1.76% +6.25%
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £69,500 £65,000 £65,000
UK excluding London average salary £40,000 £37,500 £35,250
% change year-on-year
+6.66% +6.38%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94474 86317 91123
As % of all permanent IT jobs located in the UK 80.65% 79.42% 77.76%
Number of salaries quoted 75344 70549 77369
Average salary £47,500 £47,500 £46,500
Average salary % change year-on-year
- +2.15%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £73,000 £72,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management within the UK.

Incident Management Salary Trend in the UK

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management over the 3 months to 22 August 2014 within the UK.

Incident Management Salary Histogram in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 1452 £45,000 +5.88% 135
London +11 494 £52,500 -2.71% 51
South East +37 355 £40,000 +23.45% 30
Yorkshire +20 149 £31,500 -16.55% 14
City of London -2 142 £55,000 +10.00% 14
Berkshire +60 126 £50,000 +29.44% 5
West Midlands +29 114 £52,500 +22.80% 13
Hampshire +22 114 £40,000 +37.93% 9
East of England +25 112 £42,000 -1.17% 9
West Yorkshire +34 109 £32,250 -25.00% 12
Leeds +47 104 £33,500 -10.66% 9
North West +14 101 £42,500 +13.33% 8
South West +2 78 £35,331 -29.33% 6
Bracknell +47 74 £18,875 -62.25% 1
Birmingham +38 74 £53,750 +2.38% 11
Scotland +10 64 £32,000 -1.53% 6
Surrey -10 47 £42,500 +13.33% 2
Manchester 0 46 £32,500 -13.33% 6
Bedfordshire +12 43 £42,500 -5.55% 2
Cheshire +4 43 £49,250 +15.88% 2
Southampton +6 39 £38,000 +38.18% 2
East Midlands -20 38 £34,000 -6.84% 3
South Yorkshire +2 36 £42,500 - 1
Luton +9 35 £42,500 -5.55% 2
Sheffield +2 33 £42,500 -1.16%
Cambridgeshire +1 31 £27,500 -15.38%
Bristol +5 30 £32,500 -35.64% 1
Glasgow -8 30 £26,000 -25.71% 2
Wales +24 28 £33,250 +14.65% 5
South Wales +20 28 £33,250 +14.65% 5

Incident Management
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1573 (51.15%) ITIL
2 982 (31.93%) Windows
3 739 (24.03%) Finance
4 657 (21.37%) Problem Management
5 615 (20.00%) Microsoft
6 588 (19.12%) SLA
7 544 (17.69%) Service Delivery
8 538 (17.50%) Service Management
9 512 (16.65%) SQL
10 503 (16.36%) Active Directory
11 465 (15.12%) Change Management
12 456 (14.83%) Linux
13 429 (13.95%) Cisco
14 390 (12.68%) MS Excel
15 364 (11.84%) Firewall
16 347 (11.28%) VMware
17 337 (10.96%) Oracle
18 301 (9.79%) UNIX
19 298 (9.69%) Security Cleared
20 296 (9.63%) MS Office
21 295 (9.59%) Root Cause Analysis
22 294 (9.56%) Banking
23 288 (9.37%) Management Information System
24 276 (8.98%) Citrix
25 272 (8.85%) SQL Server
26 262 (8.52%) Windows Server 2008
27 259 (8.42%) Degree
28 245 (7.97%) VMware Infrastructure
29 233 (7.58%) ITIL Certification
30 221 (7.19%) Windows Server 2003

Incident Management
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 214 (6.96%) MS Exchange
2 175 (5.69%) Apache
3 171 (5.56%) IIS
4 148 (4.81%) Tomcat
5 130 (4.23%) SharePoint
6 79 (2.57%) Exchange Server 2010
7 52 (1.69%) WebLogic
7 52 (1.69%) Lync
8 51 (1.66%) SharePoint 2010
8 51 (1.66%) CMS
8 51 (1.66%) Exchange Server 2007
9 49 (1.59%) Exchange Server 2003
10 46 (1.50%) Blackberry Enterprise Server
11 44 (1.43%) WebSphere
12 43 (1.40%) Exchange Server 2013
13 33 (1.07%) IBM Notes
14 31 (1.01%) OpenStack
15 27 (0.88%) Live Communications Server
16 26 (0.85%) Drupal
16 26 (0.85%) Lotus Domino
Applications
1 390 (12.68%) MS Excel
2 296 (9.63%) MS Office
3 46 (1.50%) MS PowerPoint
4 38 (1.24%) MS Visio
5 7 (0.23%) Spreadsheet
6 6 (0.20%) Photoshop
6 6 (0.20%) MS Project
7 1 (0.033%) AutoCAD
Business Applications
1 47 (1.53%) Oracle Applications
2 37 (1.20%) Oracle EBS R12
3 20 (0.65%) Remedy ITSM
4 19 (0.62%) Oracle EBS
5 16 (0.52%) Oracle Procure-to-Pay
6 12 (0.39%) Dynamics CRM
7 11 (0.36%) Summit
7 11 (0.36%) SAP Oil and Gas
7 11 (0.36%) assyst
7 11 (0.36%) Retail-J
8 10 (0.33%) Oracle Financials
9 8 (0.26%) Oracle Retail
9 8 (0.26%) SunGard APT
9 8 (0.26%) FastVal
10 7 (0.23%) Temenos T24
11 6 (0.20%) SAP Payroll
11 6 (0.20%) Oracle 11i
11 6 (0.20%) SAP HR
12 5 (0.16%) Markit EDM
12 5 (0.16%) SAP FI/CO
Cloud Services
1 60 (1.95%) Microsoft Azure
2 42 (1.37%) SaaS
3 23 (0.75%) Amazon AWS
4 18 (0.59%) Office 365
5 9 (0.29%) Google Apps
6 6 (0.20%) Cloud Computing
6 6 (0.20%) Amazon EC2
7 3 (0.098%) PaaS
8 2 (0.065%) IBM SmartCloud
8 2 (0.065%) CloudFront
9 1 (0.033%) Amazon S3
Communications & Networking
1 364 (11.84%) Firewall
2 220 (7.15%) TCP/IP
3 197 (6.41%) WAN
4 194 (6.31%) LAN
5 174 (5.66%) DNS
6 131 (4.26%) SAN
7 123 (4.00%) Internet
8 122 (3.97%) Network Security
9 119 (3.87%) VoIP
10 108 (3.51%) DHCP
11 104 (3.38%) VPN
12 97 (3.15%) Cisco ASA
13 90 (2.93%) MPLS
14 66 (2.15%) Wireless
15 64 (2.08%) SSL
16 58 (1.89%) HTTP
17 51 (1.66%) FTP
18 47 (1.53%) LDAP
19 45 (1.46%) FWSM
19 45 (1.46%) NAS
Database & Business Intelligence
1 272 (8.85%) SQL Server
2 129 (4.20%) Oracle Database
3 89 (2.89%) MySQL
4 81 (2.63%) Relational Database
5 56 (1.82%) Oracle Database 11g
6 53 (1.72%) SQL Server 2008
7 52 (1.69%) DB2
8 41 (1.33%) RDBMS
9 40 (1.30%) SQL Server 2005
10 36 (1.17%) SQL Server Reporting Services
11 33 (1.07%) Oracle Reports
11 33 (1.07%) IDOL
12 30 (0.98%) EDRMS
13 27 (0.88%) Oracle Database 10g
13 27 (0.88%) SQL Server Integration Services
14 21 (0.68%) SQL Server 2012
15 20 (0.65%) Oracle Exadata
16 17 (0.55%) SQL Server Analysis Services
17 16 (0.52%) SQL Server 2000
18 15 (0.49%) DTS
Development Applications
1 35 (1.14%) JIRA
2 16 (0.52%) Team Foundation Server
3 15 (0.49%) Jenkins
3 15 (0.49%) Oracle Forms
4 11 (0.36%) Git (software)
4 11 (0.36%) Subversion
5 9 (0.29%) VisualVM
5 9 (0.29%) VSS/SourceSafe
6 8 (0.26%) ClearCase
6 8 (0.26%) Visual Studio
7 7 (0.23%) NWDI
8 6 (0.20%) NUnit
8 6 (0.20%) Toad
9 5 (0.16%) Cucumber
9 5 (0.16%) SpecFlow
10 4 (0.13%) Oracle APEX
10 4 (0.13%) JUnit
10 4 (0.13%) Metasploit
11 3 (0.098%) SQL Server Management Studio (SSMS)
11 3 (0.098%) QuickTest Pro
General
1 739 (24.03%) Finance
2 294 (9.56%) Banking
3 215 (6.99%) Retail
4 198 (6.44%) Telecoms
5 88 (2.86%) Legal
6 75 (2.44%) Law
7 59 (1.92%) Publishing
8 50 (1.63%) Marketing
9 48 (1.56%) Financial Institution
10 40 (1.30%) Advertising
11 38 (1.24%) Front Office
12 37 (1.20%) Back Office
13 33 (1.07%) Investment Banking
14 31 (1.01%) Billing
15 21 (0.68%) Retail Banking
16 20 (0.65%) French Language
17 17 (0.55%) Manufacturing
18 14 (0.46%) Welsh Language
18 14 (0.46%) German Language
19 12 (0.39%) Electronics
Job Titles
1 801 (26.05%) Analyst
2 266 (8.65%) Service Manager
3 265 (8.62%) Support Analyst
4 227 (7.38%) Service Analyst
5 192 (6.24%) Team Leader
6 189 (6.15%) Incident Manager
6 189 (6.15%) Support Engineer
7 167 (5.43%) Service Desk Analyst
8 160 (5.20%) Delivery Manager
9 155 (5.04%) Applications Support
10 149 (4.85%) Services Delivery Manager
11 133 (4.33%) DBA
12 100 (3.25%) Network Engineer
13 99 (3.22%) Systems Engineer
14 96 (3.12%) Consultant
15 94 (3.06%) Security Analyst
15 94 (3.06%) Administrator
16 87 (2.83%) Senior Analyst
17 79 (2.57%) 2nd Line Support
18 72 (2.34%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 103 (3.35%) .NET
2 93 (3.02%) Web Services
3 62 (2.02%) Middleware
4 56 (1.82%) HTML
5 53 (1.72%) XML
6 49 (1.59%) ASP.NET
7 35 (1.14%) Ajax
8 28 (0.91%) .NET Framework
8 28 (0.91%) WCF
8 28 (0.91%) CSS
9 20 (0.65%) J2EE
10 18 (0.59%) Oracle Fusion
11 17 (0.55%) Java EE
11 17 (0.55%) jQuery
12 16 (0.52%) XSLT
13 15 (0.49%) Spring
14 14 (0.46%) SAP Basis
15 13 (0.42%) ADO.NET Entity Framework
15 13 (0.42%) SOAP
16 12 (0.39%) FIX Protocol
Miscellaneous
1 288 (9.37%) Management Information System
2 108 (3.51%) Computer Science
3 103 (3.35%) Blackberry
3 103 (3.35%) Clustering
4 93 (3.02%) Statistics
5 88 (2.86%) Replication
6 45 (1.46%) Enterprise Software
7 40 (1.30%) Mainframe
8 39 (1.27%) Digital Media
9 38 (1.24%) Mobile App
10 36 (1.17%) Video Conferencing
11 28 (0.91%) CMDB
11 28 (0.91%) Mathematics
12 25 (0.81%) EPoS
13 22 (0.72%) Foreign Exchange (FX)
14 20 (0.65%) Fat Client
14 20 (0.65%) Thin Client
15 19 (0.62%) Open Source
16 18 (0.59%) Client/Server
17 17 (0.55%) iPhone
Operating Systems
1 982 (31.93%) Windows
2 456 (14.83%) Linux
3 301 (9.79%) UNIX
4 262 (8.52%) Windows Server 2008
5 221 (7.19%) Windows Server 2003
6 178 (5.79%) Windows 7
7 136 (4.42%) Windows XP
8 124 (4.03%) Solaris
9 94 (3.06%) Windows Server 2012
10 81 (2.63%) Red Hat Enterprise Linux
11 56 (1.82%) AIX
12 36 (1.17%) SUSE
13 31 (1.01%) CentOS
14 27 (0.88%) Windows 2000
15 25 (0.81%) Debian
16 24 (0.78%) Ubuntu
17 22 (0.72%) zOS
18 18 (0.59%) Mac OS X
18 18 (0.59%) Windows 8
19 17 (0.55%) Mac OS
Processes & Methodologies
1 1573 (51.15%) ITIL
2 657 (21.37%) Problem Management
3 544 (17.69%) Service Delivery
4 538 (17.50%) Service Management
5 465 (15.12%) Change Management
6 295 (9.59%) Root Cause Analysis
7 201 (6.54%) E-Commerce
8 196 (6.37%) Project Management
9 187 (6.08%) Continuous Improvement
10 184 (5.98%) Information Security
11 173 (5.63%) Capacity Planning
12 169 (5.50%) Stakeholder Management
13 134 (4.36%) ITSM
14 132 (4.29%) Disaster Recovery
15 125 (4.07%) Time Management
16 112 (3.64%) Release Management
17 100 (3.25%) Load Balancing
18 99 (3.22%) Capacity Management
19 95 (3.09%) Configuration Management
19 95 (3.09%) Business Continuity
Programming Languages
1 512 (16.65%) SQL
2 203 (6.60%) Java
3 138 (4.49%) Perl
4 105 (3.41%) PowerShell
5 65 (2.11%) Shell Script
6 64 (2.08%) PL/SQL
7 61 (1.98%) C#
8 54 (1.76%) PHP
9 53 (1.72%) C
10 48 (1.56%) VB
11 42 (1.37%) Python
12 36 (1.17%) JavaScript
13 31 (1.01%) Bash Shell
14 26 (0.85%) T-SQL
15 21 (0.68%) VB.NET
16 17 (0.55%) C++
17 16 (0.52%) AWK
17 16 (0.52%) sed
18 15 (0.49%) VBScript
19 13 (0.42%) Bourne shell
Qualifications
1 298 (9.69%) Security Cleared
2 259 (8.42%) Degree
3 233 (7.58%) ITIL Certification
4 220 (7.15%) Cisco Certification
5 213 (6.93%) SC Cleared
6 188 (6.11%) Microsoft Certification
7 133 (4.33%) CCNP
8 131 (4.26%) CCNA
9 98 (3.19%) CISSP
10 95 (3.09%) MCSE
10 95 (3.09%) DV Cleared
11 68 (2.21%) MCP
12 57 (1.85%) CCSP
13 52 (1.69%) MCSA
14 51 (1.66%) VMware Certified Professional (VCP)
15 47 (1.53%) MCITP
16 42 (1.37%) ITIL Foundation Certificate
17 41 (1.33%) CISM
18 33 (1.07%) CISA
19 32 (1.04%) ISEB
Quality Assurance & Compliance
1 588 (19.12%) SLA
2 129 (4.20%) ISO/IEC 27001
3 60 (1.95%) ISO 9001
4 35 (1.14%) PCI DSS
5 34 (1.11%) QA
6 31 (1.01%) COBIT
7 28 (0.91%) Sarbanes-Oxley
8 24 (0.78%) ISO/IEC 17799
9 10 (0.33%) ISO 14001
10 7 (0.23%) Data Quality
11 6 (0.20%) ISO 9000
12 4 (0.13%) GCP
12 4 (0.13%) GMP
12 4 (0.13%) GLP
13 2 (0.065%) HL7
13 2 (0.065%) TickIT
14 1 (0.033%) Solvency II
14 1 (0.033%) GxP
14 1 (0.033%) BS7799
System Software
1 503 (16.36%) Active Directory
2 245 (7.97%) VMware Infrastructure
3 86 (2.80%) vSphere
4 69 (2.24%) Oracle RAC
5 62 (2.02%) VMware ESX
6 58 (1.89%) Hyper-V
7 54 (1.76%) Oracle RMAN
8 43 (1.40%) XenApp
9 37 (1.20%) ISA Server
10 36 (1.17%) UAG
11 27 (0.88%) XenDesktop
12 26 (0.85%) XenServer
13 23 (0.75%) Terminal Services
14 17 (0.55%) Snort
15 12 (0.39%) Nmap
16 11 (0.36%) VMware ESXi
16 11 (0.36%) EMC RecoverPoint
16 11 (0.36%) MetaFrame
17 9 (0.29%) Forefront TMG
17 9 (0.29%) Tivoli Workload Scheduler
Systems Management
1 87 (2.83%) Nagios
2 73 (2.37%) Data Guard
3 66 (2.15%) SCCM
4 43 (1.40%) NetBackup
5 36 (1.17%) Tivoli
5 36 (1.17%) OpenView
6 32 (1.04%) Oracle Enterprise Manager
7 24 (0.78%) SCOM
7 24 (0.78%) Norton AntiVirus
8 23 (0.75%) Cacti
8 23 (0.75%) WSUS
9 18 (0.59%) Netcool
10 17 (0.55%) Cisco CUCM
10 17 (0.55%) Backup Exec
11 16 (0.52%) Opsview
12 14 (0.46%) Nessus
12 14 (0.46%) Tivoli Monitoring
13 13 (0.42%) HP SIM
13 13 (0.42%) EMC NetWorker
14 11 (0.36%) Puppet
Vendors
1 615 (20.00%) Microsoft
2 429 (13.95%) Cisco
3 347 (11.28%) VMware
4 337 (10.96%) Oracle
5 276 (8.98%) Citrix
6 197 (6.41%) HP
7 154 (5.01%) CheckPoint
8 123 (4.00%) IBM
9 101 (3.28%) Remedy
10 97 (3.15%) Red Hat
11 94 (3.06%) Juniper
12 71 (2.31%) Fujitsu
13 66 (2.15%) Sun
14 64 (2.08%) NetApp
14 64 (2.08%) Dell
15 62 (2.02%) JBoss
16 61 (1.98%) Symantec
17 57 (1.85%) Lotus
18 54 (1.76%) SAP
19 52 (1.69%) Veritas
Knutsford, Cheshire
Proprius Recruitment
Salary: From £40,000 to £50,000 per annum
Posted: 1 hour ago
Hertfordshire
DCL Search & Selection
Salary: £40k - 45k per year + Benefits
Posted: 1 hour ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £45,000 per annum Plus Benefits
Posted: 5 hours ago
Newport, Gwent
NES Global Talent
Salary: £50000 to £65000 per annum - Car, Bonus etc
Posted: 6 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to 65K + Car + Excellent Benefits
Posted: 16 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Car + 20% Bonus
Posted: 16 hours ago
City, London
Asset Resourcing Ltd
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: 19 hours ago
City, London
Asset Resourcing
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: 20 hours ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 22 hours ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 23 hours ago
Lewes, East Sussex
RBW Consulting
Salary: From £25,000 to £32,000 per annum
Posted: 23 hours ago
City, London
Joseph Harry Ltd
Salary: £55000 - £60000 per annum + Bonus + 10% Pension
Posted: Yesterday
Bromley, Kent
Oliver James Associates
Salary: £45000 - £55000 per annum + Full Corporate Benefits
Posted: Yesterday
London
Online Recruitment Corporation Ltd
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: Yesterday
London
ERM
Salary: competitive
Posted: Yesterday
London
Verticality Ltd
Salary: £28000 to £34000 per annum - Benefits Package
Posted: Yesterday
Birmingham, West Midlands (County)
NES Global Talent
Salary: £50000 to £60000 per annum
Posted: Yesterday
Luton, Bedfordshire
Volt
Salary: £50000 - £56000 per annum + bonus
Posted: Yesterday
Iver, Buckinghamshire
set2recruit
Salary: £20000 - £25000 Per Annum
Posted: 2 days ago