The first table below looks at the demand for Fault Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Fault Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Fault Management
Rank 781 798 781
Rank change year-on-year
+17 -17
Permanent jobs citing Fault Management 81 101 100
As % of all permanent IT jobs located in the UK 0.075% 0.084% 0.080%
As % of the Processes & Methodologies category 0.098% 0.112% 0.109%
Number of salaries quoted 57 86 70
Average salary £42,500 £41,500 £36,000
Average salary % change year-on-year
+2.40% +15.27%
90% offered a salary of more than £24,300 £28,000 £23,000
10% offered a salary of more than £60,000 £70,000 £55,250
UK excluding London average salary £42,500 £40,500 £32,500
% change year-on-year
+4.93% +24.61%
All Processes & Methodologies
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
82549 90051 91603
As % of all permanent IT jobs located in the UK 76.38% 74.62% 73.63%
Number of salaries quoted 67666 76516 76773
Average salary £45,000 £47,500 £47,500
Average salary % change year-on-year
-5.26% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

Fault Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Fault Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Fault Management Jobs Demand Trend

Fault Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Fault Management within the UK.

Fault Management Salary Trend

Fault Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Fault Management over the 3 months to 24 May 2013 within the UK.

Fault Management Salary Histogram

Fault Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Fault Management within the UK over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +1 76 £42,500 -
London +26 27 £42,500 -
South East -3 27 £50,000 +11.11%
Hampshire -1 16 £47,500 +43.93%
Southampton +7 15 £50,000 +61.29%
South West +8 13 £42,500 +20.56%
Somerset - 8 £42,500 -
Berkshire -6 6 £49,000 -14.78%
City of London -14 5 £38,750 -42.59%
Surrey +4 3 £57,500 +53.33%
Slough -12 3 £55,000 -4.34%
West Midlands -17 3 £25,500 -32.00%
Leatherhead - 3 £57,500 -
Wiltshire +7 2 £25,500 -37.03%
Chippenham +5 2 £25,500 -37.03%
High Wycombe +2 2 £37,500 -5.66%
Buckinghamshire -8 2 £37,500 -5.66%
Birmingham -17 2 £24,750 -34.00%
Bristol - 2 £47,500 -
Leeds - 2 £23,000 -
East Midlands - 2 £31,000 -
Yorkshire - 2 £23,000 -
West Yorkshire - 2 £23,000 -
Cambridgeshire +9 1 - -
East of England -2 1 - -
Cambridge -3 1 - -
Warwickshire - 1 £33,000 -
Nottinghamshire - 1 - -
Northamptonshire - 1 £31,000 -
Gloucestershire - 1 £23,635 -

Fault Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs within the UK citing Fault Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Fault Management.

1 85 (37.61%) ITIL
2 82 (36.28%) SLA
3 74 (32.74%) Windows
4 70 (30.97%) Cisco
5 59 (26.11%) Microsoft
6 55 (24.34%) Cisco Certification
6 55 (24.34%) UNIX
7 50 (22.12%) Firewall
8 46 (20.35%) Telecoms
9 43 (19.03%) TCP/IP
10 40 (17.70%) CCNA
11 38 (16.81%) Linux
11 38 (16.81%) Security Cleared
12 37 (16.37%) SQL Server
12 37 (16.37%) Active Directory
13 32 (14.16%) Change Management
13 32 (14.16%) Juniper
14 31 (13.72%) HP
15 29 (12.83%) ISDN
15 29 (12.83%) SC Cleared
15 29 (12.83%) Network Management
16 28 (12.39%) Management Information System
17 27 (11.95%) OpenView
18 26 (11.50%) CCNP
18 26 (11.50%) Nagios
18 26 (11.50%) Finance
19 25 (11.06%) Remedy
19 25 (11.06%) VPN
19 25 (11.06%) WAN
20 23 (10.18%) Cisco PIX

Fault Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs within the UK citing Fault Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Fault Management. Up to 20 skills are shown per category.

Application Development
1 14 (6.195%) Application Packaging
2 9 (3.982%) .NET
2 9 (3.982%) XMPP
3 3 (1.327%) Web Services
3 3 (1.327%) XML
3 3 (1.327%) CGI
3 3 (1.327%) LAMP
4 1 (0.442%) ASP.NET
Application Platforms
1 18 (7.965%) Blackberry Enterprise Server
2 16 (7.080%) MS Exchange
3 11 (4.867%) Apache
4 9 (3.982%) SharePoint
5 6 (2.655%) IIS
6 4 (1.770%) Exchange Server 2010
7 2 (0.885%) Exchange Server 2003
8 1 (0.442%) Exchange Server 2000
8 1 (0.442%) Exchange Server 2007
Applications
1 21 (9.292%) MS Excel
2 7 (3.097%) MS Office
3 2 (0.885%) MS PowerPoint
Business Applications
1 3 (1.327%) assyst
2 2 (0.885%) Remedy ITSM
3 1 (0.442%) Agresso
Communications & Networking
1 50 (22.12%) Firewall
2 43 (19.03%) TCP/IP
3 29 (12.83%) ISDN
4 25 (11.06%) VPN
4 25 (11.06%) WAN
5 23 (10.18%) Cisco PIX
6 21 (9.292%) Cisco ASA
7 20 (8.850%) DSL
7 20 (8.850%) Internet
8 19 (8.407%) MPLS
8 19 (8.407%) LAN
9 18 (7.965%) FTP
9 18 (7.965%) SNMP
10 17 (7.522%) OSPF
10 17 (7.522%) 3G
10 17 (7.522%) DNS
11 16 (7.080%) Ethernet
11 16 (7.080%) Broadband
11 16 (7.080%) SAN
12 15 (6.637%) EIGRP
Database & Business Intelligence
1 37 (16.37%) SQL Server
2 20 (8.850%) MySQL
3 18 (7.965%) TOAD
4 2 (0.885%) DTS
5 1 (0.442%) Big Data
5 1 (0.442%) NoSQL
5 1 (0.442%) DB2 UDB
5 1 (0.442%) DB2
5 1 (0.442%) PostgreSQL
Development Applications
1 14 (6.195%) MSI
1 14 (6.195%) AdminStudio
2 2 (0.885%) Introscope
3 1 (0.442%) Team Foundation Server
General
1 46 (20.35%) Telecoms
2 26 (11.50%) Finance
3 10 (4.425%) Retail
4 8 (3.540%) Advertising
5 7 (3.097%) Legal
6 6 (2.655%) French Language
7 5 (2.212%) Spanish Language
8 3 (1.327%) German Language
8 3 (1.327%) Italian Language
8 3 (1.327%) Manufacturing
9 2 (0.885%) Marketing
10 1 (0.442%) Billing
10 1 (0.442%) Banking
Job Titles
1 44 (19.47%) Team Leader
2 34 (15.04%) Infrastructure Team Leader
3 22 (9.735%) Analyst
3 22 (9.735%) Network Engineer
4 17 (7.522%) Infrastructure Manager
5 16 (7.080%) Support Engineer
6 14 (6.195%) Applications Packager
7 13 (5.752%) Technical Team Leader
8 11 (4.867%) NOC Engineer
8 11 (4.867%) Developer
9 9 (3.982%) 3rd Line Support
10 8 (3.540%) Test Analyst
10 8 (3.540%) Security Engineer
11 7 (3.097%) Network Support
11 7 (3.097%) Network Support Engineer
11 7 (3.097%) Senior Test Analyst
11 7 (3.097%) Senior Analyst
12 6 (2.655%) Consultant
13 5 (2.212%) Operations Engineer
13 5 (2.212%) Technical Engineer
Miscellaneous
1 28 (12.39%) Management Information System
2 9 (3.982%) Digital Media
3 6 (2.655%) Firmware
4 5 (2.212%) Open Source
4 5 (2.212%) Video Conferencing
4 5 (2.212%) Mathematics
5 4 (1.770%) Mainframe
5 4 (1.770%) Computer Science
6 3 (1.327%) iPad
6 3 (1.327%) Mobile App
6 3 (1.327%) iPhone
6 3 (1.327%) SaaS
6 3 (1.327%) Client/Server
6 3 (1.327%) Blackberry
6 3 (1.327%) EPoS
7 2 (0.885%) Replication
7 2 (0.885%) Clustering
7 2 (0.885%) e-Health
7 2 (0.885%) Statistics
7 2 (0.885%) New Media
Operating Systems
1 74 (32.74%) Windows
2 55 (24.34%) UNIX
3 38 (16.81%) Linux
4 10 (4.425%) Red Hat Enterprise Linux
4 10 (4.425%) Windows 7
5 8 (3.540%) Solaris
6 6 (2.655%) Debian
6 6 (2.655%) FreeBSD
7 5 (2.212%) Windows XP
8 4 (1.770%) Windows Server 2008
9 3 (1.327%) Mac OS
9 3 (1.327%) CentOS
9 3 (1.327%) AIX
9 3 (1.327%) Windows Server 2003
10 2 (0.885%) Android
11 1 (0.442%) Windows Phone
11 1 (0.442%) Windows Phone 7
11 1 (0.442%) Apple iOS
11 1 (0.442%) Windows 2000 Server
11 1 (0.442%) Windows 2000
Processes & Methodologies
1 85 (37.61%) ITIL
2 32 (14.16%) Change Management
3 29 (12.83%) Network Management
4 22 (9.735%) Service Management
5 21 (9.292%) Service Delivery
5 21 (9.292%) Problem Management
6 20 (8.850%) Time Management
7 19 (8.407%) Root Cause Analysis
8 18 (7.965%) Customer Engagement
8 18 (7.965%) Incident Management
9 15 (6.637%) Capacity Planning
10 12 (5.310%) CRM
11 11 (4.867%) Refactoring
11 11 (4.867%) Performance Management
11 11 (4.867%) Programme Management
12 10 (4.425%) Software Testing
12 10 (4.425%) Waterfall
13 9 (3.982%) Test Scripting
14 8 (3.540%) Configuration Management
14 8 (3.540%) Change Control
Programming Languages
1 15 (6.637%) PowerShell
2 14 (6.195%) VBScript
3 13 (5.752%) SQL
4 10 (4.425%) PHP
5 7 (3.097%) Perl
6 6 (2.655%) Shell Script
6 6 (2.655%) Java
7 2 (0.885%) C
7 2 (0.885%) C#
7 2 (0.885%) Korn
8 1 (0.442%) C++
8 1 (0.442%) T-SQL
8 1 (0.442%) Python
Qualifications
1 55 (24.34%) Cisco Certification
2 40 (17.70%) CCNA
3 38 (16.81%) Security Cleared
4 29 (12.83%) SC Cleared
5 26 (11.50%) CCNP
6 19 (8.407%) Degree
7 9 (3.982%) ISEB
8 8 (3.540%) CCIP
9 6 (2.655%) ITIL Certification
10 5 (2.212%) CCIE
11 4 (1.770%) JNCIE
12 3 (1.327%) CCDP
13 2 (0.885%) JNCIA
13 2 (0.885%) HNC
13 2 (0.885%) HND
14 1 (0.442%) ISTQB
14 1 (0.442%) PRINCE2 Certification
14 1 (0.442%) CCSE
14 1 (0.442%) CCSPA
14 1 (0.442%) CCSA
Quality Assurance & Compliance
1 82 (36.28%) SLA
2 17 (7.522%) QA
3 3 (1.327%) ISO 9001
4 1 (0.442%) BS7799
System Software
1 37 (16.37%) Active Directory
2 14 (6.195%) Microsoft App-V
3 12 (5.310%) VMware ESXi
4 9 (3.982%) NFS
5 8 (3.540%) ProxySG
5 8 (3.540%) VMware Infrastructure
6 6 (2.655%) Postfix
6 6 (2.655%) Sendmail
7 4 (1.770%) vSphere
8 1 (0.442%) UAG
8 1 (0.442%) ISA Server
Systems Management
1 27 (11.95%) OpenView
2 26 (11.50%) Nagios
3 18 (7.965%) CiscoWorks
4 16 (7.080%) SCCM
5 9 (3.982%) Netcool
6 6 (2.655%) SCOM
7 4 (1.770%) Control-M
8 2 (0.885%) HP NNM
8 2 (0.885%) CA Wily
9 1 (0.442%) Ionix
9 1 (0.442%) Cacti
9 1 (0.442%) Cisco UCCE
9 1 (0.442%) Tivoli
9 1 (0.442%) Systems Management Server (SMS)
9 1 (0.442%) Cisco IPCC
Vendors
1 70 (30.97%) Cisco
2 59 (26.11%) Microsoft
3 32 (14.16%) Juniper
4 31 (13.72%) HP
5 25 (11.06%) Remedy
6 19 (8.407%) SolarWinds
7 18 (7.965%) VMware
8 14 (6.195%) CheckPoint
9 12 (5.310%) Red Hat
10 11 (4.867%) Salesforce.com
11 9 (3.982%) Cramer
12 8 (3.540%) Amdocs
12 8 (3.540%) Blue Coat
12 8 (3.540%) Nokia
12 8 (3.540%) Fortinet
12 8 (3.540%) Infoblox
13 7 (3.097%) Oracle
13 7 (3.097%) Ericsson
13 7 (3.097%) Brocade
14 6 (2.655%) CA
City of London
Cisco, Nortel, Juniper and HP. Firewall experience e.g. Juniper, Nortel Fundamental knowledge in wireless technology and networks. Working knowledge of Microsoft operating systems, including Windows Server 2003...
Bloomberg
Posted: 25 May 2013
City, London
Cisco, Nortel, Juniper and HP. Firewall experience e.g. Juniper, Nortel ?... Working knowledge of Microsoft operating systems, including Windows Server 2003 and Windows Server 2008... Understanding of Active...
Bloomberg LP
Posted: 22 May 2013
London
Key responsibilities include:*Troubleshooting fault tickets, issue resolution and fault escalation complex technical issues, from receipt to closure with the customers *Troubleshooting faults onsite and proactively eliminating downtime *...
Energize Recruitment Solutions Ltd
Salary: £35000 - £50000 per annum + Benefits
Posted: 25 May 2013
London
Product knowledge in: Juniper M/T, Security and Network Management tools... *Excellent written and verbal English MUST BE AN EU CITIZEN AND ELIGIBLE TO LIVE AND WORK IN...
Energize Recruitment Solutions Ltd
Salary: £35000 - £50000 per annum + Benefits
Posted: 24 May 2013
City of London
Main responsibilities You will adhere to the current SLA's for clients; you will hold excellent time management skills and completing within Budget... The Operations Manager's responsibilities...
Capita Resourcing Ltd
Salary: £30000 - £40000 per annum + £40K Max offer
Posted: 21 May 2013
City, London
ITIL v3. Prince2... Data/LCD & HD projection, sound, integrated control systems and video conferencing, telephone conferencing equipment and presentation software and set-up (including MS PowerPoint, Mac technology...
Capita Resourcing - IT Resourcing
Salary: £30000 - £40000 per annum + £40K Max offer
Posted: 20 May 2013
Chippenham, South West
Examine and identify root cause analysis and provide input to Incident management and Problem Management process where applicable... Assist with technical support of CSIS radio services contracts via...
Capita Resourcing
Salary: £24000.00 - £27000.00 per annum
Posted: 21 May 2013
Chippenham, Wiltshire
Examine and identify root cause analysis and provide input to Incident management and Problem Management process where applicable... Assist with technical support of CSIS radio services contracts via...
Capita Resourcing - Jobs at Capita
Salary: £24000.00 - £27000.00 per annum
Posted: 20 May 2013
Somerset, South West
This includes MPLS VPN, IP Access and associated overlay services, such as Application Performance Management (APM), and IPSec VPN, delivered over xDSL, EFM (copper and fibre), Leased Line,...
Questor Resourcing
Salary: to £35K + 5% bonus + 20% shift allowance
Posted: 21 May 2013
East London
Think Sky, a FTSE TOP 30 and the UK's favourite triple play provider- TV, broadband and telephony... SNS IS systems act as a service layer for all...
Sky
Salary: Salary + Benefits
Posted: 9 May 2013
East London
SNS IS systems act as a service layer for all broadband and telephony provisioning, diagnostics and fault management for Sky... This includes drawing up business cases for new...
Sky
Salary: Salary + Benefits
Posted: 9 May 2013
London
SNS IS systems act as a service layer for all broadband and telephony provisioning, diagnostics and fault management for Sky.SNS IS works with other business units to...
British Sky Broadcasting
Salary: Salary + Benefits
Posted: 25 May 2013
London
Think Sky, a FTSE TOP 30 and the UK's favourite triple play provider- TV, broadband and telephony... SNS IS systems act as a service layer for all...
British Sky Broadcasting
Salary: Salary + Benefits
Posted: 25 May 2013