Permanent IT Jobs Contract IT Jobs

The first part of the table below looks at the demand for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 17 March 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Services Manager
Location
3 months to
17 Mar 2010
Same period 2009Same period 2008
Rank220167199
Rank change year-on-year
Down-53Up+32
Matching permanent IT job ads7809821922
As % of all permanent IT jobs located in the UK0.908 %1.156 %0.948 %
As % of the Job Titles category0.974 %1.234 %1.005 %
Salaries quoted6058331518
Average salary£45,000£47,500£49,000
Average salary % change year-on-year
-5.260 %-3.060 %
90% of jobs offered a salary of more than£35,000£35,000£32,500
10% of jobs offered a salary of more than£72,500£72,500£70,000
UK excluding London average salary£45,000£47,500£45,000
% change year-on-year
-5.260 %+5.550 %
IT Job Market, Job Titles CategoryAll Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
8005979568191221
As % of all permanent IT jobs located in the UK93.20 %93.66 %94.36 %
Salaries quoted6621165440155980
Average salary£41,000£38,500£40,000
Average salary % change year-on-year
+6.490 %-3.750 %
90% of jobs offered a salary of more than£25,000£25,000£25,000
10% of jobs offered a salary of more than£72,500£65,000£65,000
UK excluding London average salary£35,500£35,000£35,000
% change year-on-year
+1.420 %-

Service Manager
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of permanent IT jobs citing Service Manager within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Demand Trend

Service Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend

Service Manager
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 17 March 2010 within the UK.

Service Manager Salary Histogram

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 17 March 2010. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandDown-50738£45,000-5.26 %
LondonDown-59268£50,000+6.38 %
South EastDown-26171£54,500+9.00 %
City of LondonDown-5475£47,500-5.00 %
North WestDown-2072£39,500-12.22 %
SurreyUp+1056£57,500+21.05 %
YorkshireDown-155£42,500+6.25 %
East of EnglandDown-1152£40,250-15.26 %
West MidlandsUp+4847£45,000-
East MidlandsUp+1244£41,396+3.48 %
West YorkshireUp+2242£42,500-13.77 %
BerkshireDown-3240£43,750-12.50 %
LeedsUp+1532£42,500-12.18 %
ScotlandUp+1929£47,500+11.76 %
CheshireUp+1228£41,750+4.37 %
ManchesterDown-3423£35,000-22.22 %
CambridgeshireUp+1522£42,500-11.45 %
South WestDown-4422£45,000-5.26 %
MiddlesexUp+1520£65,000+13.04 %
BirminghamUp+2819£45,000-14.28 %
HampshireUp+417£46,250+19.35 %
ReadingUp+1314£40,000-20.00 %
MidlandsUp+1314£55,000+10.00 %
BuckinghamshireDown-214£45,000-12.19 %
WiltshireDown-1914£42,500-13.26 %
NottinghamshireUp+1313£35,000-12.50 %
Docklands, LondonUp+1313£72,500+7.40 %
North EastUp+1812£55,000+4.76 %
EdinburghNo change012£50,000+11.11 %
NorthamptonshireNo change012£55,000+37.50 %

Service Manager
Top 30 Related IT Skills

For the 6 months to 17 March 2010, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1793 (52.69 %)Service Delivery
2783 (52.03 %)ITIL
3377 (25.05 %)Service Management
4320 (21.26 %)Finance
5248 (16.48 %)SLA
6183 (12.16 %)ITIL Certification
7172 (11.43 %)Project Management
8122 (8.106 %)Education
9114 (7.575 %)Change Management
9114 (7.575 %)Microsoft
10112 (7.442 %)Telecoms
11111 (7.375 %)Degree
1299 (6.578 %)Government
1398 (6.512 %)C
1496 (6.379 %)PRINCE2
1496 (6.379 %)Windows
1595 (6.312 %)Cisco
1693 (6.179 %)SAP
1790 (5.980 %)Incident Management
1881 (5.382 %)Banking
1968 (4.518 %)MS Excel
2067 (4.452 %)Problem Management
2158 (3.854 %)Pensions
2256 (3.721 %)ERP
2256 (3.721 %)Active Directory
2354 (3.588 %)ITSM
2453 (3.522 %)Health
2552 (3.455 %)UNIX
2651 (3.389 %)Supplier Management
2749 (3.256 %)WAN

Service Manager
Top Related IT Skills by Category

For the 6 months to 17 March 2010, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

IT Job Market, Application Development CategoryApplication Development
123 (1.528 %)SAP Basis
213 (0.864 %)XML
310 (0.664 %)XSLT
49 (0.598 %)Web Services
58 (0.532 %)SAP PI
58 (0.532 %)Middleware
67 (0.465 %)J2EE
76 (0.399 %)LAMP
85 (0.332 %)HTML
94 (0.266 %)Velocity
94 (0.266 %)ASP
103 (0.199 %).NET
103 (0.199 %)WebSphere
112 (0.133 %)CSS
121 (0.066 %)JSP
121 (0.066 %)XSL
121 (0.066 %)WAMP
121 (0.066 %)WMI
121 (0.066 %).NET Framework
IT Job Market, Application Platforms CategoryApplication Platforms
115 (0.997 %)MS Exchange
213 (0.864 %)SharePoint
213 (0.864 %)IIS
36 (0.399 %)SAS
45 (0.332 %)Apache
45 (0.332 %)Exchange Server 2007
45 (0.332 %)SAP EP
53 (0.199 %)Exchange Server 2003
53 (0.199 %)SharePoint Server 2007
62 (0.133 %)CMS
62 (0.133 %)Lotus Domino
71 (0.066 %)Magento
71 (0.066 %)MQSeries
71 (0.066 %)Lotus Notes
IT Job Market, Applications CategoryApplications
168 (4.518 %)MS Excel
233 (2.193 %)MS Visio
323 (1.528 %)MS Office
410 (0.664 %)MS Project
57 (0.465 %)MS PowerPoint
65 (0.332 %)MATLAB
72 (0.133 %)Photoshop
IT Job Market, Business Applications CategoryBusiness Applications
124 (1.595 %)SAP ERP
29 (0.598 %)Oracle Applications
35 (0.332 %)SAP GRC
35 (0.332 %)SAP SRM
44 (0.266 %)SAP R/3
52 (0.133 %)assyst
52 (0.133 %)Cerner Millennium
52 (0.133 %)SAP SM
61 (0.066 %)JDE OneWorld
61 (0.066 %)Great Plains
61 (0.066 %)Axapta
61 (0.066 %)Navision
61 (0.066 %)Oracle ERP
61 (0.066 %)Line 50
61 (0.066 %)SAP Business One
61 (0.066 %)Dynamics NAV
61 (0.066 %)Dynamics AX
61 (0.066 %)Dynamics GP
61 (0.066 %)Academy Revenues and Benefits
61 (0.066 %)Front Arena
IT Job Market, Communications & Networking CategoryCommunications & Networking
149 (3.256 %)WAN
243 (2.857 %)LAN
339 (2.591 %)Internet
418 (1.196 %)VoIP
514 (0.930 %)Firewall
612 (0.797 %)VPN
711 (0.731 %)IPsec
711 (0.731 %)DNS
88 (0.532 %)MPLS
88 (0.532 %)Intranet
88 (0.532 %)SAN
88 (0.532 %)SSL
88 (0.532 %)DHCP
97 (0.465 %)IP Telephony
106 (0.399 %)Network Security
115 (0.332 %)Broadband
115 (0.332 %)TCP/IP
115 (0.332 %)TETRA
124 (0.266 %)BGP
124 (0.266 %)OSPF
IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
129 (1.927 %)SAP BW
220 (1.329 %)SQL Server
311 (0.731 %)Datawarehouse
49 (0.598 %)MySQL
57 (0.465 %)Oracle Reports
57 (0.465 %)BusinessObjects
66 (0.399 %)DB2
74 (0.266 %)PostgreSQL
74 (0.266 %)RDBMS
74 (0.266 %)Crystal Reports
83 (0.199 %)GIS
92 (0.133 %)SQL Server 2008
92 (0.133 %)SAP BI
92 (0.133 %)SQL Server 2000
101 (0.066 %)ETL
101 (0.066 %)SQL Server Integration Services
101 (0.066 %)SQL Server 2005
101 (0.066 %)SQL Server Reporting Services
IT Job Market, General CategoryGeneral
1320 (21.26 %)Finance
2122 (8.106 %)Education
3112 (7.442 %)Telecoms
499 (6.578 %)Government
581 (5.382 %)Banking
658 (3.854 %)Pensions
753 (3.522 %)Health
833 (2.193 %)Retail
929 (1.927 %)Investment Banking
1025 (1.661 %)Billing
1124 (1.595 %)Marketing
1223 (1.528 %)Insurance
1319 (1.262 %)Manufacturing
1416 (1.063 %)Law
1515 (0.997 %)Back Office
1613 (0.864 %)Financial Institution
1613 (0.864 %)Legal
1712 (0.797 %)Front Office
1810 (0.664 %)Auditing
198 (0.532 %)Local Government
IT Job Market, Miscellaneous CategoryMiscellaneous
139 (2.591 %)FMCG
225 (1.661 %)Management Information System
322 (1.462 %)Statistics
413 (0.864 %)Mainframe
512 (0.797 %)Derivative
512 (0.797 %)NHS
512 (0.797 %)Blackberry
610 (0.664 %)French Language
610 (0.664 %)iPhone
79 (0.598 %)PMI
88 (0.532 %)Equities
88 (0.532 %)N-Tier
96 (0.399 %)Grid Computing
96 (0.399 %)CMDB
96 (0.399 %)Open Source
105 (0.332 %)SaaS
105 (0.332 %)Mathematics
105 (0.332 %)VLE
114 (0.266 %)Speech Recognition
114 (0.266 %)German Language
IT Job Market, Operating Systems CategoryOperating Systems
196 (6.379 %)Windows
252 (3.455 %)UNIX
332 (2.126 %)Windows Server 2003
431 (2.060 %)Linux
519 (1.262 %)Windows Server 2008
519 (1.262 %)Windows XP
65 (0.332 %)NetWare
65 (0.332 %)Windows Vista
74 (0.266 %)Red Hat Linux
83 (0.199 %)AIX
92 (0.133 %)Windows 2000 Server
92 (0.133 %)Debian
92 (0.133 %)Red Hat Enterprise Linux
92 (0.133 %)Oracle Enterprise Linux
92 (0.133 %)Windows 7
101 (0.066 %)Windows 2000
101 (0.066 %)VMS
IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
1793 (52.69 %)Service Delivery
2783 (52.03 %)ITIL
3377 (25.05 %)Service Management
4172 (11.43 %)Project Management
5114 (7.575 %)Change Management
696 (6.379 %)PRINCE2
790 (5.980 %)Incident Management
867 (4.452 %)Problem Management
956 (3.721 %)ERP
1054 (3.588 %)ITSM
1151 (3.389 %)Supplier Management
1245 (2.990 %)Performance Management
1339 (2.591 %)Information Management
1437 (2.458 %)Business Intelligence
1437 (2.458 %)Stakeholder Management
1532 (2.126 %)Business Development
1631 (2.060 %)Configuration Management
1727 (1.794 %)Release Management
1825 (1.661 %)Matrix Management
1923 (1.528 %)Capacity Planning
IT Job Market, Programming Languages CategoryProgramming Languages
198 (6.512 %)C
222 (1.462 %)SQL
38 (0.532 %)Java
47 (0.465 %)C++
56 (0.399 %)JavaScript
65 (0.332 %)Fortran
73 (0.199 %)Perl
73 (0.199 %)PHP
73 (0.199 %)COBOL
82 (0.133 %)Shell Script
91 (0.066 %)ABAP
IT Job Market, Qualifications CategoryQualifications
1183 (12.16 %)ITIL Certification
2111 (7.375 %)Degree
338 (2.525 %)ISEB
431 (2.060 %)Microsoft Certification
522 (1.462 %)Security Cleared
619 (1.262 %)PRINCE2 Certification
718 (1.196 %)Cisco Certification
718 (1.196 %)MCSE
815 (0.997 %)PRINCE2 Practitioner
912 (0.797 %)MCP
912 (0.797 %)CCNP
1011 (0.731 %)PMI Certification
1110 (0.664 %)DV Cleared
125 (0.332 %)SC Cleared
134 (0.266 %)JNCIA
134 (0.266 %)JNCIS
134 (0.266 %)CISSP
134 (0.266 %)CCSP
143 (0.199 %)Siebel Certification
143 (0.199 %)CCNA
IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
1248 (16.48 %)SLA
217 (1.130 %)QA
39 (0.598 %)PCI DSS
39 (0.598 %)ISO27001
43 (0.199 %)Sarbanes-Oxley
43 (0.199 %)COBIT
52 (0.133 %)ISO/IEC 20000
61 (0.066 %)ISO9001
61 (0.066 %)BS25999
IT Job Market, System Software CategorySystem Software
156 (3.721 %)Active Directory
23 (0.199 %)VMware Infrastructure
32 (0.133 %)VMware ESX
32 (0.133 %)MetaFrame
41 (0.066 %)XenApp
41 (0.066 %)vSphere
41 (0.066 %)Citrix Presentation Server
IT Job Market, Systems Management CategorySystems Management
16 (0.399 %)SCOM
24 (0.266 %)SCCM
32 (0.133 %)ServiceCenter
32 (0.133 %)Tivoli Storage Manager
32 (0.133 %)Systems Management Server (SMS)
32 (0.133 %)OpenView Configuration Management
41 (0.066 %)BMC PATROL
41 (0.066 %)WSUS
IT Job Market, Vendors CategoryVendors
1114 (7.575 %)Microsoft
295 (6.312 %)Cisco
393 (6.179 %)SAP
443 (2.857 %)Oracle
540 (2.658 %)Citrix
623 (1.528 %)VMware
715 (0.997 %)Remedy
812 (0.797 %)HP
812 (0.797 %)IBM
910 (0.664 %)Siebel
109 (0.598 %)EMC
109 (0.598 %)Nortel
109 (0.598 %)BT
118 (0.532 %)CheckPoint
127 (0.465 %)Business Objects
136 (0.399 %)Teradata
136 (0.399 %)Ab Initio
136 (0.399 %)Nokia
136 (0.399 %)Juniper
145 (0.332 %)Novell