The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 245 234 247
Rank change year-on-year
-11 +13
Permanent jobs requiring a Service Manager 1356 1271 1275
As % of all permanent IT jobs located in the UK 1.17% 1.18% 1.09%
As % of the Job Titles category 1.24% 1.25% 1.14%
Number of salaries quoted 1135 989 1033
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £35,000 £35,000 £35,500
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London average salary £47,500 £47,500 £46,500
% change year-on-year
- +2.15%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109613 101511 111389
As % of all permanent IT jobs located in the UK 94.43% 94.24% 95.13%
Number of salaries quoted 88645 84193 95104
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 1 September 2014 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 1279 £50,000 - 127
London +9 538 £55,000 - 43
South East -3 271 £50,000 -2.91% 24
City of London +10 131 £55,000 +4.76% 11
East of England -14 91 £45,000 -8.16% 9
Berkshire +13 90 £50,000 -9.09% 7
North West +8 90 £50,000 - 12
Yorkshire -48 86 £43,250 -1.70% 8
West Midlands -10 82 £59,000 +0.42% 16
South West +6 65 £40,000 -11.11% 11
West Yorkshire -45 60 £45,000 - 4
Birmingham +20 49 £62,500 - 9
East Midlands -7 46 £42,500 -5.55% 1
Manchester -18 41 £52,500 +10.52% 6
Surrey -29 41 £50,000 -1.47% 4
Hertfordshire 0 38 £50,000 -9.09% 1
Scotland +2 37 £47,500 +11.76% 1
Buckinghamshire -10 36 £56,250 +63.04% 3
Leeds -52 36 £43,500 -3.33% 3
Cheshire 0 34 £49,000 -16.23% 5
Hampshire -11 34 £50,000 +14.28% 5
Kent +14 32 £50,000 -25.92% 2
Cambridgeshire -3 30 £45,000 +23.28% 3
Wiltshire +9 29 £40,000 -4.96% 3
Oxfordshire +17 27 £36,000 -26.15% 3
Reading -13 24 £53,750 -2.27% 4
Bristol +16 22 £32,500 -35.00% 5
Watford +3 22 £50,000 +17.64%
East Sussex - 21 £35,000 -
South Wales +23 20 £53,750 +2.38% 2

Service Manager
Top 30 Related IT Skills

For the 6 months to 1 September 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1763 (64.60%) ITIL
2 1520 (55.70%) Service Delivery
3 1028 (37.67%) Service Management
4 731 (26.79%) Finance
5 678 (24.84%) SLA
6 514 (18.83%) Project Management
7 377 (13.81%) ITIL Certification
8 319 (11.69%) Change Management
9 297 (10.88%) Windows
10 288 (10.55%) ITSM
11 281 (10.30%) Microsoft
12 277 (10.15%) PRINCE2
13 267 (9.78%) Problem Management
14 266 (9.75%) Continuous Improvement
15 262 (9.60%) Incident Management
16 258 (9.45%) Degree
17 240 (8.79%) Telecoms
18 212 (7.77%) ITIL V3
19 202 (7.40%) Stakeholder Management
20 187 (6.85%) MS Excel
21 163 (5.97%) Active Directory
22 150 (5.50%) Release Management
23 148 (5.42%) VMware
24 142 (5.20%) Supplier Management
25 137 (5.02%) Retail
26 124 (4.54%) Citrix
27 120 (4.40%) Oracle
28 119 (4.36%) Banking
29 112 (4.10%) Disaster Recovery
30 104 (3.81%) Management Information System

Service Manager
Top Related IT Skills by Category

For the 6 months to 1 September 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 82 (3.00%) MS Exchange
2 41 (1.50%) SharePoint
3 32 (1.17%) Lync
4 23 (0.84%) IIS
5 19 (0.70%) Tomcat
6 17 (0.62%) Apache
7 16 (0.59%) Blackberry Enterprise Server
8 12 (0.44%) Exchange Server 2007
9 11 (0.40%) Exchange Server 2010
9 11 (0.40%) IBM Notes
10 10 (0.37%) CICS
11 8 (0.29%) CMS
12 7 (0.26%) BizTalk Server
12 7 (0.26%) JCAPS
13 5 (0.18%) Exchange Server 2013
14 4 (0.15%) Quickr
14 4 (0.15%) SharePoint 2013
14 4 (0.15%) WebSphere
15 3 (0.11%) Exchange Server 2003
15 3 (0.11%) SharePoint 2010
Applications
1 187 (6.85%) MS Excel
2 96 (3.52%) MS Office
3 34 (1.25%) MS PowerPoint
4 29 (1.06%) MS Project
5 16 (0.59%) MS Visio
6 8 (0.29%) Spreadsheet
7 2 (0.073%) AutoCAD
8 1 (0.037%) Adobe Illustrator
8 1 (0.037%) SPSS
8 1 (0.037%) Photoshop
Business Applications
1 17 (0.62%) Remedy ITSM
2 13 (0.48%) Oracle EBS
3 11 (0.40%) Dynamics NAV
3 11 (0.40%) SAP Business One
4 10 (0.37%) Dynamics CRM
5 9 (0.33%) Dynamics AX
6 8 (0.29%) HFM
6 8 (0.29%) Hyperion Planning
7 5 (0.18%) Google Analytics
7 5 (0.18%) Dynamics GP
8 4 (0.15%) Agresso
8 4 (0.15%) Sage 200
9 3 (0.11%) Oracle Financials
9 3 (0.11%) Oracle Applications
10 2 (0.073%) Oracle 11i
10 2 (0.073%) SAP ERP
10 2 (0.073%) Oracle General Ledger
10 2 (0.073%) Oracle EBS R12
10 2 (0.073%) SAP BPC
10 2 (0.073%) Oracle Retail
Cloud Services
1 59 (2.16%) SaaS
2 9 (0.33%) Office 365
3 8 (0.29%) Cloud Computing
4 7 (0.26%) Amazon AWS
5 6 (0.22%) IaaS
6 5 (0.18%) Microsoft Azure
7 1 (0.037%) Amazon EC2
7 1 (0.037%) PaaS
7 1 (0.037%) Google Apps
Communications & Networking
1 59 (2.16%) WAN
2 57 (2.09%) SAN
3 55 (2.02%) LAN
4 54 (1.98%) DNS
5 51 (1.87%) Internet
6 41 (1.50%) 4G
7 38 (1.39%) Firewall
8 37 (1.36%) 3G
9 33 (1.21%) VPN
10 30 (1.10%) Broadband
11 26 (0.95%) LTE
12 24 (0.88%) TCP/IP
12 24 (0.88%) DHCP
13 23 (0.84%) VoIP
14 19 (0.70%) Unified Communications
15 17 (0.62%) Cisco ASA
16 16 (0.59%) Radio Access Network
17 15 (0.55%) NetScaler
17 15 (0.55%) NAS
17 15 (0.55%) Wireless
Database & Business Intelligence
1 83 (3.04%) SQL Server
2 17 (0.62%) MySQL
3 16 (0.59%) Data Warehouse
4 12 (0.44%) Oracle Database
5 9 (0.33%) DB2
6 8 (0.29%) Oracle Reports
6 8 (0.29%) Essbase
6 8 (0.29%) SQL Server 2008
7 7 (0.26%) Crystal Reports
8 3 (0.11%) RDBMS
8 3 (0.11%) Hadoop
8 3 (0.11%) SAP BW
8 3 (0.11%) Relational Database
9 2 (0.073%) SQL Server 2012
9 2 (0.073%) MS Access
10 1 (0.037%) BusinessObjects
10 1 (0.037%) Data Mining
10 1 (0.037%) DataStage
10 1 (0.037%) PostgreSQL
10 1 (0.037%) Big Data
Development Applications
1 13 (0.48%) JIRA
2 6 (0.22%) LoadRunner
3 4 (0.15%) Oracle Forms
4 1 (0.037%) Git (software)
4 1 (0.037%) Hudson
4 1 (0.037%) Octopus Deploy
General
1 731 (26.79%) Finance
2 240 (8.79%) Telecoms
3 137 (5.02%) Retail
4 119 (4.36%) Banking
5 77 (2.82%) Legal
6 71 (2.60%) Marketing
7 69 (2.53%) Law
8 61 (2.24%) Advertising
9 34 (1.25%) Publishing
10 31 (1.14%) Back Office
11 29 (1.06%) Manufacturing
12 26 (0.95%) Billing
13 22 (0.81%) Financial Institution
14 20 (0.73%) Local Government
15 16 (0.59%) Investment Banking
16 14 (0.51%) Games
17 13 (0.48%) German Language
18 10 (0.37%) French Language
18 10 (0.37%) Retail Banking
19 9 (0.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 38 (1.39%) Web Services
2 22 (0.81%) XML
3 18 (0.66%) HTML
3 18 (0.66%) CSS
4 17 (0.62%) Middleware
5 13 (0.48%) .NET
6 10 (0.37%) LAMP
7 9 (0.33%) WAMP
8 6 (0.22%) Application Packaging
9 3 (0.11%) Oracle Fusion
9 3 (0.11%) REST
9 3 (0.11%) JDBC
9 3 (0.11%) COM
9 3 (0.11%) SOAP
10 2 (0.073%) CGI
10 2 (0.073%) HTML5
11 1 (0.037%) WebCenter
11 1 (0.037%) Software Packaging
11 1 (0.037%) jQuery
11 1 (0.037%) JBoss Seam
Miscellaneous
1 104 (3.81%) Management Information System
2 50 (1.83%) Statistics
3 38 (1.39%) Computer Science
4 33 (1.21%) CMDB
5 32 (1.17%) Enterprise Software
6 29 (1.06%) NHS
7 28 (1.03%) Blackberry
8 19 (0.70%) Smartphone
9 18 (0.66%) PMI
9 18 (0.66%) iPad
10 16 (0.59%) Mainframe
11 15 (0.55%) CLARiiON
12 13 (0.48%) Clustering
12 13 (0.48%) EPoS
13 12 (0.44%) Thin Client
13 12 (0.44%) Life Science
13 12 (0.44%) Video Conferencing
13 12 (0.44%) Fat Client
14 11 (0.40%) IBM Mainframe
14 11 (0.40%) Digital Media
Operating Systems
1 297 (10.88%) Windows
2 73 (2.67%) Windows 7
3 59 (2.16%) Linux
4 52 (1.91%) Windows Server 2008
5 40 (1.47%) UNIX
6 34 (1.25%) Windows Server 2012
7 22 (0.81%) Windows Server 2003
8 20 (0.73%) Red Hat Enterprise Linux
9 19 (0.70%) Windows 8
10 15 (0.55%) Windows XP
11 11 (0.40%) Solaris
12 9 (0.33%) zOS
13 4 (0.15%) Android
13 4 (0.15%) Mac OS
13 4 (0.15%) Mac OS X
13 4 (0.15%) CentOS
14 3 (0.11%) AIX
14 3 (0.11%) Ubuntu
15 2 (0.073%) Debian
16 1 (0.037%) Fedora
Processes & Methodologies
1 1763 (64.60%) ITIL
2 1520 (55.70%) Service Delivery
3 1028 (37.67%) Service Management
4 514 (18.83%) Project Management
5 319 (11.69%) Change Management
6 288 (10.55%) ITSM
7 277 (10.15%) PRINCE2
8 267 (9.78%) Problem Management
9 266 (9.75%) Continuous Improvement
10 262 (9.60%) Incident Management
11 212 (7.77%) ITIL V3
12 202 (7.40%) Stakeholder Management
13 150 (5.50%) Release Management
14 142 (5.20%) Supplier Management
15 112 (4.10%) Disaster Recovery
16 97 (3.55%) Configuration Management
17 90 (3.30%) Asset Management
18 81 (2.97%) Performance Management
19 80 (2.93%) CRM
20 72 (2.64%) Business Continuity
Programming Languages
1 101 (3.70%) SQL
2 17 (0.62%) Java
3 15 (0.55%) C
4 9 (0.33%) JavaScript
5 5 (0.18%) C#
5 5 (0.18%) VBA
5 5 (0.18%) Python
6 4 (0.15%) VB
6 4 (0.15%) PHP
7 3 (0.11%) Lisp
8 1 (0.037%) Shell Script
8 1 (0.037%) PowerHouse
8 1 (0.037%) Lingo
8 1 (0.037%) Ruby
8 1 (0.037%) PowerShell
8 1 (0.037%) Bash Shell
8 1 (0.037%) Tcl
8 1 (0.037%) RPG
8 1 (0.037%) C++
8 1 (0.037%) VBScript
Qualifications
1 377 (13.81%) ITIL Certification
2 258 (9.45%) Degree
3 83 (3.04%) Security Cleared
4 71 (2.60%) SC Cleared
5 60 (2.20%) ISEB
6 50 (1.83%) Microsoft Certification
7 38 (1.39%) ITIL Foundation Certificate
8 33 (1.21%) PMI Certification
8 33 (1.21%) MCSE
9 32 (1.17%) PRINCE2 Certification
10 20 (0.73%) MCITP
11 19 (0.70%) Cisco Certification
12 18 (0.66%) PMP
13 15 (0.55%) CCNA
14 13 (0.48%) MCSA
15 12 (0.44%) MCP
16 11 (0.40%) PRINCE2 Practitioner
17 9 (0.33%) CISSP
18 8 (0.29%) CISA
18 8 (0.29%) MBA
Quality Assurance & Compliance
1 678 (24.84%) SLA
2 77 (2.82%) ISO/IEC 27001
3 57 (2.09%) ISO 9001
4 54 (1.98%) QA
5 42 (1.54%) COBIT
6 19 (0.70%) PCI DSS
7 18 (0.66%) Sarbanes-Oxley
8 5 (0.18%) BS25999
9 3 (0.11%) HL7
9 3 (0.11%) COSO
9 3 (0.11%) ISO/IEC 17799
10 2 (0.073%) Basel III
10 2 (0.073%) BS15000
11 1 (0.037%) Data Quality
11 1 (0.037%) EMIR
11 1 (0.037%) ISO 9000
11 1 (0.037%) GxP
11 1 (0.037%) Basel II
11 1 (0.037%) MiFID
System Software
1 163 (5.97%) Active Directory
2 66 (2.42%) VMware Infrastructure
3 35 (1.28%) XenApp
4 19 (0.70%) vSphere
5 18 (0.66%) Hyper-V
6 15 (0.55%) UAG
7 14 (0.51%) EMC RecoverPoint
8 9 (0.33%) XenDesktop
9 8 (0.29%) Citrix Presentation Server
10 4 (0.15%) Microsoft Virtual Server
11 3 (0.11%) Microsoft App-V
11 3 (0.11%) XenServer
12 2 (0.073%) KVM
12 2 (0.073%) Terminal Services
12 2 (0.073%) VMware ESX
13 1 (0.037%) Oracle RMAN
13 1 (0.037%) MetaFrame
13 1 (0.037%) Terminal Server
13 1 (0.037%) vCloud
Systems Management
1 22 (0.81%) Backup Exec
2 20 (0.73%) SCCM
3 19 (0.70%) WSUS
4 17 (0.62%) EMC NetWorker
5 12 (0.44%) SCOM
6 7 (0.26%) HP Quality Center
7 5 (0.18%) Tivoli
8 4 (0.15%) NetBackup
8 4 (0.15%) Ganglia
8 4 (0.15%) SolarWinds Orion
9 3 (0.11%) Cisco UCCX
10 2 (0.073%) Cacti
10 2 (0.073%) NSN NetAct
10 2 (0.073%) HP Data Protector
10 2 (0.073%) Oracle Enterprise Manager
10 2 (0.073%) Nagios
10 2 (0.073%) Netcool
11 1 (0.037%) Control-M
11 1 (0.037%) Tivoli Storage Manager
11 1 (0.037%) Foglight
Vendors
1 281 (10.30%) Microsoft
2 148 (5.42%) VMware
3 124 (4.54%) Citrix
4 120 (4.40%) Oracle
5 78 (2.86%) Cisco
6 66 (2.42%) SAP
7 58 (2.13%) ServiceNow
8 57 (2.09%) Remedy
9 37 (1.36%) Salesforce.com
10 35 (1.28%) HP
11 30 (1.10%) IBM
12 24 (0.88%) EMC
13 21 (0.77%) CheckPoint
14 20 (0.73%) Red Hat
15 17 (0.62%) Dell
16 14 (0.51%) Infoblox
17 13 (0.48%) Avaya
17 13 (0.48%) Juniper
18 12 (0.44%) Pegasus
18 12 (0.44%) Sage
Newport, Gwent
Synergize Consulting
Salary: From £45,000 to £60,000 per annum
Posted: 1 hour ago
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £45,000 to £60,000 per annum
Posted: 1 hour ago
London
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum
Posted: 1 hour ago
Stoke-On-Trent, Staffordshire
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 3 hours ago
Bedfordshire
Capita
Posted: Yesterday
London
Salt
Salary: £45000 - £50000 per annum + Negotiable + Package
Posted: 2 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: 2 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: 2 days ago
Solihull, West Midlands (County)
Rullion IT Plus
Salary: £28000 - £33000 per annum + package
Posted: 2 days ago
Pudsey, West Yorkshire
Lloyds Banking Group
Salary: £42000 - £52000 per annum + Benefits
Posted: 2 days ago
Cheshire
Rullion IT Plus
Posted: 2 days ago
London
Randstad Technologies
Salary: Competitive + excellent benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 per annum + Excellent Benefits
Posted: 2 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 3 days ago
Nottinghamshire
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Tadley, Hampshire
Polar Recruitment
Salary: £1 - £41384 per annum + DV uplift + benefits
Posted: 3 days ago
Leeds, West Yorkshire
Rullion IT Plus
Salary: £28000 - £34000 per annum + Package
Posted: 3 days ago
East Molesey, Surrey
Anderson Lamb
Salary: From £45,000 to £55,000 per annum Plus benefits
Posted: 3 days ago
Reading, Berkshire
Three
Posted: 3 days ago
Reading, Berkshire
Three
Posted: 3 days ago