The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Services Manager
Rank 242 244 233
Rank change year-on-year
+2 -11
Permanent jobs requiring a Service Manager 1279 1395 1333
As % of all permanent IT jobs located in the UK 1.21% 1.18% 1.22%
As % of the Job Titles category 1.28% 1.25% 1.29%
Number of salaries quoted 1009 1106 1104
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £48,000 £50,000 £47,500
% change year-on-year
-4.00% +5.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99881 111881 103430
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.62%
Number of salaries quoted 82152 91850 86081
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 29 May 2015 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 1226 £52,500 -4.54% 109
London +19 514 £56,000 +1.81% 41
South East -46 198 £49,500 -5.71% 21
City of London +19 133 £60,000 +9.09% 13
East of England +56 108 £50,000 -9.09% 4
Berkshire +31 105 £47,500 -9.52% 5
West Midlands -9 94 £48,500 -15.65% 9
South West -5 81 £46,000 -7.07% 9
Yorkshire +10 80 £45,000 - 6
East Midlands +22 79 £52,500 +16.66% 4
North West +23 73 £55,000 +22.22% 13
West Yorkshire +17 57 £45,000 - 4
Reading 0 41 £42,000 -7.69% 3
Birmingham -40 40 £47,500 -20.83% 6
Leeds +28 38 £45,000 +8.43% 2
Cambridgeshire +38 35 £50,000 +25.00%
Surrey -6 32 £55,000 +10.00% 6
Bedfordshire +32 28 £58,750 -2.08%
Manchester +27 28 £53,000 +4.53% 5
Bristol +10 26 £41,750 -9.23% 2
Leicestershire +29 25 £44,000 +23.07%
Coventry +9 24 £55,000 +22.22%
Hertfordshire -2 24 £52,500 +5.00% 2
Nottinghamshire +9 23 £53,458 +18.79%
Nottingham +6 23 £53,458 +24.52%
Buckinghamshire -24 22 £42,500 -26.08% 1
Scotland +11 21 £52,500 +17.97% 3
Wiltshire -23 21 £50,000 -9.09% 3
Peterborough - 21 £55,000 -
Northamptonshire +14 20 £57,500 +21.05% 2

Service Manager
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1774 (69.03%) ITIL
2 1484 (57.74%) Service Delivery
3 978 (38.05%) Service Management
4 671 (26.11%) SLA
5 601 (23.39%) Finance
6 395 (15.37%) ITIL Certification
7 392 (15.25%) Project Management
8 364 (14.16%) Change Management
9 309 (12.02%) Problem Management
10 307 (11.95%) Continuous Improvement
11 300 (11.67%) Incident Management
12 271 (10.54%) Microsoft
13 265 (10.31%) Degree
14 264 (10.27%) PRINCE2
15 237 (9.22%) Windows
16 227 (8.83%) ITSM
17 206 (8.02%) Stakeholder Management
18 200 (7.78%) Telecoms
19 195 (7.59%) MS Excel
20 193 (7.51%) Analytical Skills
21 191 (7.43%) Data Centre
22 190 (7.39%) People Management
23 174 (6.77%) Retail
24 165 (6.42%) Line Management
25 147 (5.72%) ITIL V3
26 137 (5.33%) VMware
27 130 (5.06%) Mentoring
28 126 (4.90%) Law
29 121 (4.71%) MS Office
29 121 (4.71%) Banking

Service Manager
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (1.95%) MS Exchange
2 44 (1.71%) SharePoint
3 19 (0.74%) WorkSite
4 15 (0.58%) Lync
4 15 (0.58%) Exchange Server 2010
5 11 (0.43%) SAS
6 8 (0.31%) CMS
7 7 (0.27%) Exchange Server 2013
8 5 (0.19%) IIS
9 4 (0.16%) Exchange Server 2007
9 4 (0.16%) Drupal
10 3 (0.12%) Alfresco
10 3 (0.12%) Adobe Experience Manager
10 3 (0.12%) WebSphere
10 3 (0.12%) IBM Notes
11 2 (0.078%) Apache
11 2 (0.078%) ArcGIS
11 2 (0.078%) Blackberry Enterprise Server
11 2 (0.078%) Joomla!
11 2 (0.078%) MS Project Server
Applications
1 195 (7.59%) MS Excel
2 121 (4.71%) MS Office
3 39 (1.52%) MS PowerPoint
4 19 (0.74%) MS Project
5 16 (0.62%) MS Visio
6 12 (0.47%) SPSS
7 7 (0.27%) Spreadsheet
8 4 (0.16%) Photoshop
8 4 (0.16%) Adobe Illustrator
8 4 (0.16%) Adobe After Effects
9 3 (0.12%) Adobe Creative Suite
10 2 (0.078%) FastStats
Business Applications
1 18 (0.70%) Remedy ITSM
2 12 (0.47%) SAP ERP
3 11 (0.43%) Oracle Financials
4 10 (0.39%) SAP SM
5 6 (0.23%) Summit
6 4 (0.16%) Oracle EBS
6 4 (0.16%) assyst
6 4 (0.16%) Rolfe and Nolan
7 3 (0.12%) SAP GRC
7 3 (0.12%) Oracle ERP
7 3 (0.12%) SAP HR
8 2 (0.078%) PeopleSoft Financials
8 2 (0.078%) Primavera
8 2 (0.078%) SAP FI
8 2 (0.078%) CODA-Financials
8 2 (0.078%) SAP FI/CO
8 2 (0.078%) SAP CO
8 2 (0.078%) SAP LE
8 2 (0.078%) SAP BPC
9 1 (0.039%) Sage 50
Cloud Services
1 47 (1.83%) SaaS
2 21 (0.82%) Amazon AWS
3 18 (0.70%) Office 365
4 16 (0.62%) Microsoft Azure
5 10 (0.39%) Cloud Computing
6 6 (0.23%) IaaS
7 4 (0.16%) Google Apps
8 3 (0.12%) Mimecast
9 2 (0.078%) Google Analytics
9 2 (0.078%) Amazon EC2
9 2 (0.078%) Amazon S3
9 2 (0.078%) PaaS
9 2 (0.078%) Heroku
10 1 (0.039%) Force.com
10 1 (0.039%) Yammer
Communications & Networking
1 53 (2.06%) WAN
1 53 (2.06%) Firewall
2 47 (1.83%) LAN
2 47 (1.83%) VoIP
3 42 (1.63%) DHCP
3 42 (1.63%) Internet
4 36 (1.40%) Wireless
5 32 (1.25%) DNS
6 29 (1.13%) SAN
7 24 (0.93%) TCP/IP
8 23 (0.89%) VPN
9 21 (0.82%) MPLS
10 13 (0.51%) NAS
10 13 (0.51%) Network Security
10 13 (0.51%) Ethernet
11 12 (0.47%) DSL
12 11 (0.43%) Cisco Nexus
12 11 (0.43%) Frame Relay
13 10 (0.39%) NetScaler
13 10 (0.39%) Cisco ASA
Database & Business Intelligence
1 59 (2.30%) SQL Server
2 23 (0.89%) Data Warehouse
3 18 (0.70%) MySQL
4 13 (0.51%) Big Data
5 11 (0.43%) SQL Server 2008
5 11 (0.43%) Oracle Database
6 10 (0.39%) Data Mining
7 7 (0.27%) Oracle Database 11g
7 7 (0.27%) QlikView
7 7 (0.27%) SQL Server Reporting Services
7 7 (0.27%) Oracle Reports
7 7 (0.27%) MS Access
8 6 (0.23%) SAP BW
9 5 (0.19%) SQL Server 2012
10 4 (0.16%) PostgreSQL
10 4 (0.16%) Text Mining
10 4 (0.16%) Amazon RDS
11 3 (0.12%) Hadoop
11 3 (0.12%) NoSQL
11 3 (0.12%) SAP HANA
Development Applications
1 10 (0.39%) JIRA
2 7 (0.27%) MSI
3 4 (0.16%) Eclipse
4 3 (0.12%) Maven
4 3 (0.12%) TestDirector
5 2 (0.078%) Oracle Forms
5 2 (0.078%) Jenkins
5 2 (0.078%) Atlassian Bamboo
6 1 (0.039%) Bitbucket
6 1 (0.039%) Hudson
General
1 601 (23.39%) Finance
2 200 (7.78%) Telecoms
3 174 (6.77%) Retail
4 126 (4.90%) Law
5 121 (4.71%) Banking
6 95 (3.70%) Legal
7 55 (2.14%) Marketing
8 42 (1.63%) Manufacturing
9 38 (1.48%) Publishing
10 33 (1.28%) Billing
11 32 (1.25%) Advertising
12 22 (0.86%) French Language
12 22 (0.86%) Front Office
13 21 (0.82%) German Language
13 21 (0.82%) Investment Banking
14 12 (0.47%) Financial Institution
14 12 (0.47%) Back Office
14 12 (0.47%) Aerospace
15 10 (0.39%) Multimedia
16 8 (0.31%) Spanish Language
Libraries, Frameworks & Software Standards
1 27 (1.05%) Web Services
2 15 (0.58%) .NET
3 13 (0.51%) HTML
4 12 (0.47%) CSS
5 10 (0.39%) Application Packaging
6 7 (0.27%) ISPF
7 6 (0.23%) REST
7 6 (0.23%) jQuery
8 5 (0.19%) WSDL
8 5 (0.19%) XML
9 4 (0.16%) LAMP
9 4 (0.16%) Doctrine
10 3 (0.12%) DWR
10 3 (0.12%) Twitter Bootstrap
10 3 (0.12%) Sass
10 3 (0.12%) AngularJS
10 3 (0.12%) Spring MVC
10 3 (0.12%) Spring
10 3 (0.12%) J2EE
10 3 (0.12%) JSP
Miscellaneous
1 193 (7.51%) Analytical Skills
2 191 (7.43%) Data Centre
3 118 (4.59%) Management Information System
4 51 (1.98%) Statistics
5 37 (1.44%) CMDB
5 37 (1.44%) User Experience
6 31 (1.21%) Life Science
7 30 (1.17%) Performance Metrics
8 26 (1.01%) Mathematics
9 25 (0.97%) FMCG
9 25 (0.97%) EPoS
10 24 (0.93%) PMI
11 22 (0.86%) Computer Science
12 21 (0.82%) Blackberry
13 16 (0.62%) Foreign Exchange (FX)
14 15 (0.58%) IVR
15 14 (0.54%) NHS
15 14 (0.54%) Hedge funds
15 14 (0.54%) Private Cloud
16 13 (0.51%) Equities
Operating Systems
1 237 (9.22%) Windows
2 62 (2.41%) Linux
3 58 (2.26%) Windows 7
4 40 (1.56%) UNIX
5 34 (1.32%) Windows Server 2008
6 32 (1.25%) Windows Server 2012
7 14 (0.54%) Windows 8
8 11 (0.43%) Red Hat Enterprise Linux
9 10 (0.39%) Windows XP
9 10 (0.39%) Windows Server 2003
10 9 (0.35%) Android
11 7 (0.27%) Apple iOS
11 7 (0.27%) Solaris
12 6 (0.23%) Mac OS X
13 5 (0.19%) Windows Vista
14 4 (0.16%) Mac OS
15 2 (0.078%) Ubuntu
15 2 (0.078%) CentOS
16 1 (0.039%) Windows 2000 Server
16 1 (0.039%) Windows Phone
Processes & Methodologies
1 1774 (69.03%) ITIL
2 1484 (57.74%) Service Delivery
3 978 (38.05%) Service Management
4 392 (15.25%) Project Management
5 364 (14.16%) Change Management
6 309 (12.02%) Problem Management
7 307 (11.95%) Continuous Improvement
8 300 (11.67%) Incident Management
9 264 (10.27%) PRINCE2
10 227 (8.83%) ITSM
11 206 (8.02%) Stakeholder Management
12 190 (7.39%) People Management
13 165 (6.42%) Line Management
14 147 (5.72%) ITIL V3
15 130 (5.06%) Mentoring
16 105 (4.09%) Release Management
17 103 (4.01%) Supplier Management
18 102 (3.97%) Agile Software Development
19 98 (3.81%) Performance Management
20 95 (3.70%) Configuration Management
Programming Languages
1 114 (4.44%) SQL
2 34 (1.32%) C
3 23 (0.89%) Java
4 21 (0.82%) C#
5 17 (0.66%) JavaScript
6 12 (0.47%) PL/SQL
7 7 (0.27%) VBA
8 6 (0.23%) T-SQL
9 5 (0.19%) PowerShell
10 4 (0.16%) PHP
10 4 (0.16%) Ruby
10 4 (0.16%) R
11 3 (0.12%) VB.NET
11 3 (0.12%) Python
12 1 (0.039%) Bash Shell
12 1 (0.039%) CFML
12 1 (0.039%) C++
12 1 (0.039%) VB
Qualifications
1 395 (15.37%) ITIL Certification
2 265 (10.31%) Degree
3 108 (4.20%) Security Cleared
4 79 (3.07%) SC Cleared
5 57 (2.22%) PRINCE2 Certification
6 32 (1.25%) ITIL Foundation Certificate
7 25 (0.97%) DV Cleared
8 24 (0.93%) PMI Certification
9 21 (0.82%) ISEB
10 18 (0.70%) PRINCE2 Practitioner
11 16 (0.62%) PMP
12 15 (0.58%) Cisco Certification
13 11 (0.43%) CCNA
14 10 (0.39%) Microsoft Certification
15 8 (0.31%) MCSE
16 7 (0.27%) CISM
16 7 (0.27%) MCP
17 6 (0.23%) CCNP
17 6 (0.23%) CISSP
18 5 (0.19%) BC Cleared
Quality Assurance & Compliance
1 671 (26.11%) SLA
2 49 (1.91%) QA
3 37 (1.44%) ISO/IEC 27001
4 18 (0.70%) ISO 9001
5 15 (0.58%) COBIT
6 8 (0.31%) Sarbanes-Oxley
7 5 (0.19%) ISO/IEC 20000
7 5 (0.19%) PMBOK
7 5 (0.19%) ISO 9000
8 4 (0.16%) MiFID
8 4 (0.16%) EMIR
9 2 (0.078%) PCI DSS
System Software
1 78 (3.04%) VMware Infrastructure
2 73 (2.84%) Active Directory
3 23 (0.89%) Hyper-V
3 23 (0.89%) XenApp
4 17 (0.66%) vSphere
5 10 (0.39%) UAG
5 10 (0.39%) EMC RecoverPoint
6 9 (0.35%) XenDesktop
7 4 (0.16%) Terminal Services
8 3 (0.12%) XenServer
8 3 (0.12%) VMware ESXi
8 3 (0.12%) Citrix Presentation Server
9 2 (0.078%) VMware ESX
10 1 (0.039%) Oracle RAC
10 1 (0.039%) Microsoft Virtual Server
10 1 (0.039%) Xen
Systems Management
1 36 (1.40%) SCCM
2 10 (0.39%) EMC NetWorker
3 8 (0.31%) Systems Management Server (SMS)
3 8 (0.31%) HP Quality Center
4 5 (0.19%) Cisco CUCM
4 5 (0.19%) Unicenter
5 4 (0.16%) Tivoli
5 4 (0.16%) ITRS Geneos
5 4 (0.16%) SCOM
6 3 (0.12%) WSUS
7 2 (0.078%) Tivoli Storage Manager
7 2 (0.078%) OpenSSO
8 1 (0.039%) Data Guard
8 1 (0.039%) SCVMM
8 1 (0.039%) Opscode Chef
8 1 (0.039%) SCDPM
8 1 (0.039%) Puppet
8 1 (0.039%) Graphite
8 1 (0.039%) Oracle RMAN
8 1 (0.039%) Oracle Enterprise Manager
Vendors
1 271 (10.54%) Microsoft
2 137 (5.33%) VMware
3 117 (4.55%) Cisco
4 98 (3.81%) Citrix
5 93 (3.62%) Oracle
6 80 (3.11%) SAP
7 46 (1.79%) ServiceNow
8 45 (1.75%) Remedy
9 41 (1.60%) EMC
10 39 (1.52%) HP
11 27 (1.05%) Avaya
12 26 (1.01%) IBM
13 22 (0.86%) NetApp
14 16 (0.62%) Dell
15 15 (0.58%) Computacenter
15 15 (0.58%) BMC
15 15 (0.58%) Salesforce.com
16 13 (0.51%) Red Hat
17 12 (0.47%) Business Objects
17 12 (0.47%) McAfee
Hatfield, Hertfordshire
JM
Salary: £55000 - £65000 per annum + car + bonus
Posted: 17 hours ago
West London
H&R Talent
Salary: From £55,000 to £65,000 per annum
Posted: 18 hours ago
Chessington, Surrey
ReThink Recruitment
Posted: 18 hours ago
City, London
Miller Maxwell Ltd
Salary: From £80,000 to £100,000 per annum Plus Full Benefits package
Posted: 23 hours ago
Cheltenham, Gloucestershire
ReThink Recruitment
Salary: £35000.00 - £43000.00 per annum + On-call + Bens
Posted: 23 hours ago
Harrogate, North Yorkshire
Spring Technology
Salary: £35000.00 - £37500.00 per annum
Posted: Yesterday
Greater Manchester
McGregor Boyall
Salary: £35000 - £45000 per annum + benefits
Posted: Yesterday
Guildford, Surrey
set2recruit
Salary: From £45,000 to £60,000 per annum + Bonus + Benefits
Posted: Yesterday
Cardiff, South Glamorgan
Trust In Soda
Salary: From £40,000 to £45,000 per annum
Posted: Yesterday
Cobham, Surrey
Resource Management
Salary: £55000.00 - £60000.00 per annum + Great Benefits
Posted: Yesterday
London
Talent International
Salary: £40000 - £45000 per annum
Posted: Yesterday
Northamptonshire
Mortimer Spinks
Salary: £35000 - £45000 per annum + Excellent - Bonus - Pension
Posted: Yesterday
South East
ANSON MCCADE
Salary: £50k - £75k + car allowance + bonus + flexible benefits
Posted: Yesterday
Derbyshire
Big Red Recruitment
Salary: £60000 - £70000 per annum + Great Benefits
Posted: Yesterday
London
Opus IT Consulting
Salary: £40000.00 - £50000.00 per annum
Posted: Yesterday
London
Talent International
Salary: £40000 - £45000 per annum
Posted: 2 days ago
Greater Manchester
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £40000 - £55000 per annum
Posted: 2 days ago
Edinburgh, Midlothian
Change Recruitment Group
Salary: £40000 - £45000 per annum
Posted: 2 days ago
Cardiff, South Glamorgan
Fruition IT Resources Limited
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 2 days ago