The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 241 254 243
Rank change year-on-year
+13 -11
Permanent jobs requiring a Service Manager 1363 1346 1281
As % of all permanent IT jobs located in the UK 1.25% 1.12% 1.17%
As % of the Job Titles category 1.32% 1.19% 1.24%
Number of salaries quoted 1065 1079 1057
Average salary £52,000 £52,500 £50,000
Average salary % change year-on-year
-0.95% +5.00%
90% offered a salary of more than £37,500 £35,373 £35,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £50,000 £50,000 £45,000
% change year-on-year
- +11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103199 113344 103481
As % of all permanent IT jobs located in the UK 94.50% 94.54% 94.57%
Number of salaries quoted 85203 93021 86182
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 2 July 2015 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 1293 £52,000 -0.95% 129
London +12 519 £57,500 +4.54% 47
South East -17 224 £50,000 - 24
City of London +11 123 £60,000 +9.09% 12
East of England +50 117 £52,500 +5.00% 8
West Midlands +1 105 £47,500 -17.39% 12
Berkshire +23 101 £55,000 +10.00% 8
North West +15 84 £50,000 +11.11% 12
South West -12 83 £47,500 -2.06% 12
East Midlands +33 82 £53,458 +25.78% 5
Yorkshire +9 71 £45,000 - 5
Birmingham -24 50 £47,000 -21.66% 4
West Yorkshire +22 47 £45,000 - 4
Reading +4 39 £42,000 -30.00% 3
Surrey -2 39 £55,000 +25.00% 1
Cambridgeshire +41 37 £50,000 +25.00% 1
Leeds +28 36 £45,000 +5.88% 3
Manchester +21 35 £45,000 - 6
Scotland +11 29 £55,000 +12.82% 2
Buckinghamshire -16 29 £42,500 -26.08% 5
Bristol -10 27 £50,000 +33.33% 3
Leicestershire +34 26 £44,000 +15.03% 1
Bedfordshire +24 26 £52,500 -16.00% 2
Hertfordshire -20 24 £52,500 +5.00% 1
Essex +14 23 £55,000 -4.34% 4
Wales -11 22 £42,500 +21.42% 2
Oxfordshire +26 21 £43,500 -6.45% 2
Northamptonshire +15 21 £51,600 +8.63% 1
Derbyshire -3 21 £60,000 +26.76%
South Wales -4 21 £42,500 +21.42% 2

Service Manager
Top 30 Related IT Skills

For the 6 months to 2 July 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1849 (68.30%) ITIL
2 1522 (56.22%) Service Delivery
3 1026 (37.90%) Service Management
4 666 (24.60%) SLA
5 621 (22.94%) Finance
6 448 (16.55%) Project Management
7 394 (14.55%) ITIL Certification
8 376 (13.89%) Change Management
9 344 (12.71%) Continuous Improvement
10 326 (12.04%) Incident Management
11 308 (11.38%) Microsoft
12 306 (11.30%) Problem Management
13 300 (11.08%) PRINCE2
14 277 (10.23%) Degree
15 246 (9.09%) Windows
16 239 (8.83%) Stakeholder Management
17 226 (8.35%) ITSM
18 212 (7.83%) MS Excel
19 201 (7.43%) Retail
20 200 (7.39%) People Management
20 200 (7.39%) Data Centre
21 190 (7.02%) Telecoms
22 189 (6.98%) Analytical Skills
23 171 (6.32%) Line Management
24 161 (5.95%) Mentoring
25 144 (5.32%) VMware
26 140 (5.17%) Banking
27 134 (4.95%) Agile Software Development
28 133 (4.91%) ITIL V3
29 131 (4.84%) Coaching

Service Manager
Top Related IT Skills by Category

For the 6 months to 2 July 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 57 (2.11%) MS Exchange
2 46 (1.70%) SharePoint
3 19 (0.70%) Exchange Server 2010
4 15 (0.55%) Lync
4 15 (0.55%) WorkSite
5 8 (0.30%) SAS
6 7 (0.26%) CMS
6 7 (0.26%) Exchange Server 2007
6 7 (0.26%) Exchange Server 2013
7 6 (0.22%) ArcGIS
8 5 (0.18%) Drupal
9 4 (0.15%) Confluence
9 4 (0.15%) Blackberry Enterprise Server
10 3 (0.11%) WebSphere
10 3 (0.11%) NetWeaver
10 3 (0.11%) BizTalk Server
10 3 (0.11%) IIS
10 3 (0.11%) Adobe Experience Manager
11 2 (0.074%) GlassFish
11 2 (0.074%) Apache
Applications
1 212 (7.83%) MS Excel
2 121 (4.47%) MS Office
3 50 (1.85%) MS PowerPoint
4 19 (0.70%) MS Project
5 15 (0.55%) SPSS
6 12 (0.44%) MS Visio
7 7 (0.26%) Spreadsheet
8 4 (0.15%) Adobe Illustrator
8 4 (0.15%) Adobe After Effects
8 4 (0.15%) Photoshop
9 3 (0.11%) Adobe Creative Suite
10 2 (0.074%) FastStats
Business Applications
1 23 (0.85%) Remedy ITSM
2 18 (0.66%) SAP ERP
3 11 (0.41%) Summit
4 10 (0.37%) SAP SM
5 9 (0.33%) Oracle Financials
6 5 (0.18%) SAP FI
6 5 (0.18%) SAP CO
6 5 (0.18%) SAP FI/CO
7 4 (0.15%) Oracle EBS
7 4 (0.15%) assyst
7 4 (0.15%) SAP HR
8 3 (0.11%) Oracle ERP
8 3 (0.11%) SAP SRM
8 3 (0.11%) SAP GRC
8 3 (0.11%) Rolfe and Nolan
9 2 (0.074%) SAP BPC
9 2 (0.074%) SAP Oil and Gas
9 2 (0.074%) Dynamics AX
9 2 (0.074%) PeopleSoft Financials
9 2 (0.074%) CODA-Financials
Cloud Services
1 46 (1.70%) SaaS
2 26 (0.96%) Office 365
3 18 (0.66%) Microsoft Azure
4 15 (0.55%) Amazon AWS
5 10 (0.37%) Cloud Computing
6 6 (0.22%) IaaS
7 5 (0.18%) Mimecast
8 3 (0.11%) Google Apps
9 2 (0.074%) Google Analytics
9 2 (0.074%) Amazon EC2
9 2 (0.074%) Amazon S3
9 2 (0.074%) PaaS
10 1 (0.037%) Heroku
10 1 (0.037%) Force.com
Communications & Networking
1 58 (2.14%) WAN
2 57 (2.11%) Firewall
3 54 (1.99%) LAN
4 46 (1.70%) VoIP
5 43 (1.59%) DHCP
6 41 (1.51%) Internet
7 35 (1.29%) SAN
8 31 (1.15%) Wireless
8 31 (1.15%) DNS
9 22 (0.81%) MPLS
10 21 (0.78%) TCP/IP
10 21 (0.78%) VPN
11 17 (0.63%) NAS
12 14 (0.52%) Network Security
13 12 (0.44%) Cisco Nexus
13 12 (0.44%) DSL
14 11 (0.41%) Ethernet
14 11 (0.41%) Cisco ASA
14 11 (0.41%) NetScaler
15 10 (0.37%) Unified Communications
Database & Business Intelligence
1 65 (2.40%) SQL Server
2 23 (0.85%) Data Warehouse
3 14 (0.52%) Big Data
4 13 (0.48%) MySQL
5 12 (0.44%) SQL Server 2008
6 11 (0.41%) Oracle Database
6 11 (0.41%) SAP BW
7 10 (0.37%) Data Mining
8 9 (0.33%) Oracle Reports
9 7 (0.26%) MS Access
9 7 (0.26%) Oracle Database 11g
10 6 (0.22%) SQL Server 2012
10 6 (0.22%) SQL Server Reporting Services
11 5 (0.18%) SQL Server Integration Services
12 4 (0.15%) Amazon RDS
12 4 (0.15%) Text Mining
13 3 (0.11%) BusinessObjects
13 3 (0.11%) SAP BI
13 3 (0.11%) Crystal Reports
13 3 (0.11%) SAP HANA
Development Applications
1 10 (0.37%) JIRA
2 7 (0.26%) MSI
3 3 (0.11%) Maven
3 3 (0.11%) Eclipse
3 3 (0.11%) TestDirector
4 2 (0.074%) Atlassian Bamboo
4 2 (0.074%) Oracle Forms
5 1 (0.037%) Hudson
5 1 (0.037%) Bitbucket
5 1 (0.037%) Jenkins
General
1 621 (22.94%) Finance
2 201 (7.43%) Retail
3 190 (7.02%) Telecoms
4 140 (5.17%) Banking
5 129 (4.77%) Law
6 93 (3.44%) Legal
7 67 (2.48%) Manufacturing
8 62 (2.29%) Marketing
9 41 (1.51%) Billing
9 41 (1.51%) Publishing
10 34 (1.26%) Advertising
11 25 (0.92%) German Language
12 24 (0.89%) French Language
13 23 (0.85%) Investment Banking
13 23 (0.85%) Front Office
14 17 (0.63%) Back Office
15 14 (0.52%) Financial Institution
16 13 (0.48%) Multimedia
17 9 (0.33%) Aerospace
18 8 (0.30%) Spanish Language
Libraries, Frameworks & Software Standards
1 26 (0.96%) Web Services
2 19 (0.70%) .NET
3 11 (0.41%) Application Packaging
4 9 (0.33%) CSS
4 9 (0.33%) HTML
5 7 (0.26%) ISPF
5 7 (0.26%) DWR
6 6 (0.22%) REST
7 5 (0.18%) jQuery
8 4 (0.15%) Doctrine
8 4 (0.15%) WSDL
9 3 (0.11%) XML
9 3 (0.11%) JSP
9 3 (0.11%) J2EE
9 3 (0.11%) Middleware
9 3 (0.11%) LAMP
9 3 (0.11%) Spring
9 3 (0.11%) Sass
9 3 (0.11%) AngularJS
9 3 (0.11%) Twitter Bootstrap
Miscellaneous
1 200 (7.39%) Data Centre
2 189 (6.98%) Analytical Skills
3 129 (4.77%) Management Information System
4 51 (1.88%) Statistics
5 39 (1.44%) CMDB
6 38 (1.40%) Life Science
7 37 (1.37%) User Experience
8 32 (1.18%) Mathematics
9 30 (1.11%) FMCG
10 28 (1.03%) EPoS
11 26 (0.96%) Computer Science
12 25 (0.92%) PMI
12 25 (0.92%) Performance Metrics
13 23 (0.85%) Blackberry
14 17 (0.63%) Foreign Exchange (FX)
15 15 (0.55%) NHS
16 13 (0.48%) Client/Server
16 13 (0.48%) CLARiiON
16 13 (0.48%) Private Cloud
17 12 (0.44%) Hedge funds
Operating Systems
1 246 (9.09%) Windows
2 59 (2.18%) Linux
3 58 (2.14%) Windows 7
4 42 (1.55%) Windows Server 2008
5 39 (1.44%) Windows Server 2012
6 31 (1.15%) UNIX
7 18 (0.66%) Windows 8
8 14 (0.52%) Red Hat Enterprise Linux
9 12 (0.44%) Android
9 12 (0.44%) Windows XP
10 11 (0.41%) Windows Server 2003
11 7 (0.26%) Apple iOS
12 6 (0.22%) Mac OS X
12 6 (0.22%) Solaris
13 5 (0.18%) Windows Mobile
14 4 (0.15%) Windows Vista
14 4 (0.15%) Mac OS
15 2 (0.074%) CentOS
15 2 (0.074%) Ubuntu
15 2 (0.074%) AIX
Processes & Methodologies
1 1849 (68.30%) ITIL
2 1522 (56.22%) Service Delivery
3 1026 (37.90%) Service Management
4 448 (16.55%) Project Management
5 376 (13.89%) Change Management
6 344 (12.71%) Continuous Improvement
7 326 (12.04%) Incident Management
8 306 (11.30%) Problem Management
9 300 (11.08%) PRINCE2
10 239 (8.83%) Stakeholder Management
11 226 (8.35%) ITSM
12 200 (7.39%) People Management
13 171 (6.32%) Line Management
14 161 (5.95%) Mentoring
15 134 (4.95%) Agile Software Development
16 133 (4.91%) ITIL V3
17 131 (4.84%) Coaching
18 120 (4.43%) Performance Management
19 117 (4.32%) Supplier Management
20 107 (3.95%) Release Management
Programming Languages
1 103 (3.80%) SQL
2 41 (1.51%) C
3 22 (0.81%) Java
4 16 (0.59%) C#
5 13 (0.48%) JavaScript
6 7 (0.26%) T-SQL
6 7 (0.26%) PL/SQL
7 6 (0.22%) VBA
8 5 (0.18%) PowerShell
9 4 (0.15%) R
10 3 (0.11%) Ruby
10 3 (0.11%) VB.NET
10 3 (0.11%) PHP
11 2 (0.074%) C++
11 2 (0.074%) VBScript
12 1 (0.037%) Python
Qualifications
1 394 (14.55%) ITIL Certification
2 277 (10.23%) Degree
3 97 (3.58%) Security Cleared
4 72 (2.66%) PRINCE2 Certification
5 66 (2.44%) SC Cleared
6 40 (1.48%) ITIL Foundation Certificate
7 24 (0.89%) PMI Certification
8 21 (0.78%) DV Cleared
9 19 (0.70%) Cisco Certification
10 18 (0.66%) PRINCE2 Practitioner
11 17 (0.63%) ISEB
12 16 (0.59%) Microsoft Certification
13 15 (0.55%) PMP
13 15 (0.55%) CCNA
14 12 (0.44%) MCSE
15 10 (0.37%) MCP
16 8 (0.30%) CCNP
16 8 (0.30%) CISM
16 8 (0.30%) CISSP
17 6 (0.22%) BC Cleared
Quality Assurance & Compliance
1 666 (24.60%) SLA
2 47 (1.74%) QA
3 40 (1.48%) ISO/IEC 27001
4 26 (0.96%) ISO 9001
5 19 (0.70%) COBIT
6 9 (0.33%) PMBOK
7 8 (0.30%) Sarbanes-Oxley
8 4 (0.15%) ISO 9000
9 3 (0.11%) MiFID
9 3 (0.11%) PCI DSS
9 3 (0.11%) EMIR
10 2 (0.074%) ISO/IEC 20000
11 1 (0.037%) ISO 14001
System Software
1 92 (3.40%) Active Directory
2 81 (2.99%) VMware Infrastructure
3 28 (1.03%) XenApp
4 24 (0.89%) Hyper-V
5 19 (0.70%) vSphere
6 11 (0.41%) UAG
6 11 (0.41%) EMC RecoverPoint
7 10 (0.37%) XenDesktop
8 4 (0.15%) Terminal Services
9 3 (0.11%) XenServer
9 3 (0.11%) Citrix Presentation Server
10 2 (0.074%) VMware ESXi
10 2 (0.074%) VMware ESX
11 1 (0.037%) Xen
11 1 (0.037%) Oracle RAC
Systems Management
1 37 (1.37%) SCCM
2 11 (0.41%) EMC NetWorker
3 8 (0.30%) Systems Management Server (SMS)
4 5 (0.18%) WSUS
4 5 (0.18%) Cisco CUCM
5 4 (0.15%) ITRS Geneos
5 4 (0.15%) Backup Exec
5 4 (0.15%) Tivoli
5 4 (0.15%) SCOM
5 4 (0.15%) HP Quality Center
6 3 (0.11%) Unicenter
7 2 (0.074%) Tivoli Storage Manager
7 2 (0.074%) Norton AntiVirus
7 2 (0.074%) NetBackup
7 2 (0.074%) OpenSSO
7 2 (0.074%) Zenoss
7 2 (0.074%) WhatsUp Gold
7 2 (0.074%) Symantec Enterprise Vault
8 1 (0.037%) SCDPM
8 1 (0.037%) Graphite
Vendors
1 308 (11.38%) Microsoft
2 144 (5.32%) VMware
3 117 (4.32%) Cisco
4 99 (3.66%) Citrix
5 97 (3.58%) SAP
6 95 (3.51%) Oracle
7 57 (2.11%) Remedy
8 45 (1.66%) EMC
9 41 (1.51%) ServiceNow
10 38 (1.40%) HP
11 30 (1.11%) NetApp
12 27 (1.00%) Avaya
13 23 (0.85%) IBM
14 20 (0.74%) BMC
15 19 (0.70%) Computacenter
16 16 (0.59%) Salesforce.com
16 16 (0.59%) Red Hat
17 15 (0.55%) Business Objects
17 15 (0.55%) Symantec
18 12 (0.44%) McAfee
Salisbury, Wiltshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35000 per annum + Benefits
Posted: 2 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent Salary + Benefits
Posted: 17 hours ago
Uxbridge, Middlesex
Verticality Ltd
Salary: £40000 - £50000 per annum
Posted: 19 hours ago
Tadley, Hampshire
Polar Recruitment
Salary: £28000 - £32000 per annum + bonus + car/allowance
Posted: 20 hours ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 22 hours ago
Telford, Shropshire
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 22 hours ago
Newcastle, Staffordshire
HMRC
Posted: 22 hours ago
Telford, Shropshire
HMRC
Posted: 22 hours ago
Berkshire
Spargonet Consulting Plc
Salary: £55000 - £60000 per annum, Benefits Pension, Health, Life Ass & 25 day
Posted: 23 hours ago
Cardiff, South Glamorgan
Network ITR
Salary: £55,000
Posted: 23 hours ago
London
Harvey Nash plc
Salary: £42000 - £45000 per annum
Posted: Yesterday
Newbury, Berkshire
Networking People
Salary: bonus and benefits
Posted: Yesterday
Hatfield, Hertfordshire
ComputaCenter
Salary: fully flexible benefits
Posted: Yesterday
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £35000 - £45000 per annum + training, excellent progression!
Posted: Yesterday
London
Monarch Recruitment Ltd.
Posted: Yesterday
London
Etech Partners
Salary: To £55K + Bens
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £40,000 per annum plus excellent benefits and holiday
Posted: Yesterday
Manchester, Lancashire
Talent International
Salary: £40000 - £52000 per annum
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £80,000 to £100,000 per annum Plus Full Benefits package
Posted: Yesterday
London
Lorien Resourcing
Salary: £55000 per annum + Bonus + Benefits
Posted: Yesterday