The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Services Manager
Rank 245 243 251
Rank change year-on-year
-2 +8
Permanent jobs requiring a Service Manager 1291 1333 1144
As % of all permanent IT jobs located in the UK 1.19% 1.18% 1.06%
As % of the Job Titles category 1.26% 1.25% 1.12%
Number of salaries quoted 1019 1052 929
Average salary £50,000 £52,500 £50,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £37,500 £37,500 £37,500
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £46,000 £49,125 £49,750
% change year-on-year
-6.36% -1.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102508 106760 102483
As % of all permanent IT jobs located in the UK 94.76% 94.58% 94.80%
Number of salaries quoted 83937 86285 85691
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 30 March 2015 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 1239 £50,000 -4.76% 128
London -13 488 £55,000 - 59
South East -36 231 £50,000 - 23
Yorkshire +32 127 £45,000 +2.08% 4
City of London -10 126 £57,500 +4.54% 19
North West +28 102 £45,000 -12.62% 10
West Yorkshire +23 96 £45,000 - 2
Berkshire +4 96 £47,250 -5.50% 5
West Midlands -10 90 £53,000 +11.57% 10
East of England +11 77 £47,500 -5.00% 10
East Midlands +24 65 £45,000 -5.26% 3
Leeds +20 65 £42,500 -5.55% 2
South West +12 65 £42,500 +2.40% 9
Manchester +20 59 £44,000 -20.00% 4
Surrey -29 44 £55,000 +10.00% 5
Reading +3 40 £42,000 -6.66% 2
Leicestershire +45 39 £45,000 +12.50%
Hampshire -2 34 £50,000 - 5
Buckinghamshire -15 31 £45,000 -18.18% 4
Birmingham -16 30 £60,000 +14.28% 3
Cambridgeshire +38 29 £47,500 +15.15% 1
Cheshire +15 29 £47,250 +11.17% 2
Coventry -3 27 £56,000 +17.89% 2
Peterborough +16 23 £48,750 +49.42%
Leicester +36 22 £45,000 -5.26%
Wiltshire +4 22 £42,983 -1.75% 2
Scotland +14 20 £48,750 +21.87% 3
Bradford +8 20 £50,000 +6.38%
Hertfordshire -6 20 £47,500 -5.00% 2
Maidenhead 0 19 £60,000 -11.11%

Service Manager
Top 30 Related IT Skills

For the 6 months to 30 March 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1830 (70.63%) ITIL
2 1522 (58.74%) Service Delivery
3 955 (36.86%) Service Management
4 721 (27.83%) SLA
5 720 (27.79%) Finance
6 416 (16.06%) ITIL Certification
7 374 (14.43%) Project Management
8 347 (13.39%) Degree
9 342 (13.20%) Change Management
10 314 (12.12%) Problem Management
11 297 (11.46%) Microsoft
12 290 (11.19%) Continuous Improvement
13 279 (10.77%) Incident Management
14 256 (9.88%) PRINCE2
15 254 (9.80%) Stakeholder Management
16 242 (9.34%) Windows
17 238 (9.19%) ITSM
18 213 (8.22%) MS Excel
19 193 (7.45%) Telecoms
20 192 (7.41%) Analytical Skills
21 181 (6.99%) People Management
22 163 (6.29%) Line Management
23 152 (5.87%) SQL
24 150 (5.79%) Retail
25 144 (5.56%) Coaching
26 140 (5.40%) VMware
27 131 (5.06%) MS Office
27 131 (5.06%) Security Cleared
28 128 (4.94%) ITIL V3
29 125 (4.82%) Performance Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 30 March 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (1.93%) MS Exchange
2 40 (1.54%) SharePoint
3 17 (0.66%) WorkSite
3 17 (0.66%) Exchange Server 2010
4 12 (0.46%) Lync
5 11 (0.42%) IIS
6 10 (0.39%) Exchange Server 2013
7 7 (0.27%) SAS
7 7 (0.27%) CMS
8 6 (0.23%) Blackberry Enterprise Server
8 6 (0.23%) Alfresco
9 5 (0.19%) Exchange Server 2007
9 5 (0.19%) SharePoint 2013
10 3 (0.12%) IBM Notes
11 2 (0.077%) MS Project Server
12 1 (0.039%) OpenStack
12 1 (0.039%) Drupal
12 1 (0.039%) WordPress
12 1 (0.039%) Apache
12 1 (0.039%) ColdFusion
Applications
1 213 (8.22%) MS Excel
2 131 (5.06%) MS Office
3 68 (2.62%) MS PowerPoint
4 29 (1.12%) MS Project
5 27 (1.04%) MS Visio
6 7 (0.27%) Spreadsheet
7 4 (0.15%) InfoPath
8 3 (0.12%) Adobe Creative Suite
9 2 (0.077%) FastStats
10 1 (0.039%) SPSS
Business Applications
1 23 (0.89%) Remedy ITSM
2 13 (0.50%) SAP ERP
3 10 (0.39%) Dynamics CRM
3 10 (0.39%) SAP SM
4 6 (0.23%) Oracle Financials
5 4 (0.15%) SAP Oil and Gas
5 4 (0.15%) assyst
5 4 (0.15%) SAP LE
5 4 (0.15%) SAP BPC
5 4 (0.15%) Rolfe and Nolan
6 3 (0.12%) Dynamics AX
7 2 (0.077%) SAP FI
7 2 (0.077%) Oracle EBS
7 2 (0.077%) Oracle ERP
7 2 (0.077%) SAP FI/CO
7 2 (0.077%) SAP CO
8 1 (0.039%) Sage 50
8 1 (0.039%) Advent Moxy
8 1 (0.039%) Summit
8 1 (0.039%) CODA-Financials
Cloud Services
1 45 (1.74%) SaaS
2 15 (0.58%) Cloud Computing
3 14 (0.54%) Office 365
4 12 (0.46%) Amazon AWS
5 8 (0.31%) Microsoft Azure
6 4 (0.15%) Google Apps
7 2 (0.077%) IaaS
7 2 (0.077%) Yammer
7 2 (0.077%) PaaS
7 2 (0.077%) Heroku
8 1 (0.039%) Force.com
Communications & Networking
1 46 (1.78%) Firewall
2 45 (1.74%) Wireless
3 42 (1.62%) Internet
4 34 (1.31%) VoIP
4 34 (1.31%) WAN
5 33 (1.27%) VPN
6 29 (1.12%) LAN
6 29 (1.12%) MPLS
7 25 (0.96%) DNS
8 24 (0.93%) SAN
9 23 (0.89%) DHCP
10 17 (0.66%) TCP/IP
11 16 (0.62%) Ethernet
12 15 (0.58%) Network Security
13 14 (0.54%) 3G
13 14 (0.54%) Frame Relay
14 13 (0.50%) Unified Communications
15 12 (0.46%) 4G
15 12 (0.46%) Radio Access Network
15 12 (0.46%) DSL
Database & Business Intelligence
1 54 (2.08%) SQL Server
2 20 (0.77%) Data Warehouse
3 13 (0.50%) MySQL
4 9 (0.35%) QlikView
5 8 (0.31%) Oracle Database
6 7 (0.27%) Relational Database
6 7 (0.27%) PostgreSQL
7 6 (0.23%) SQL Server Reporting Services
7 6 (0.23%) MS Access
7 6 (0.23%) Big Data
8 5 (0.19%) SQL Server 2008
9 4 (0.15%) Hadoop
9 4 (0.15%) DB2
9 4 (0.15%) Crystal Reports
9 4 (0.15%) Oracle Reports
10 3 (0.12%) Oracle Database 11g
10 3 (0.12%) BusinessObjects
10 3 (0.12%) SAP BW
10 3 (0.12%) NoSQL
11 2 (0.077%) RDBMS
Development Applications
1 18 (0.69%) JIRA
2 7 (0.27%) MSI
3 4 (0.15%) Eclipse
4 3 (0.12%) TestDirector
4 3 (0.12%) Jenkins
5 2 (0.077%) Oracle Forms
6 1 (0.039%) LoadRunner
6 1 (0.039%) Gerrit
General
1 720 (27.79%) Finance
2 193 (7.45%) Telecoms
3 150 (5.79%) Retail
4 113 (4.36%) Banking
5 96 (3.71%) Law
6 93 (3.59%) Legal
7 64 (2.47%) Marketing
8 32 (1.24%) Advertising
9 31 (1.20%) Manufacturing
10 26 (1.00%) Publishing
11 24 (0.93%) Financial Institution
12 23 (0.89%) Investment Banking
13 22 (0.85%) Billing
14 19 (0.73%) French Language
15 16 (0.62%) German Language
15 16 (0.62%) Back Office
16 13 (0.50%) Front Office
17 10 (0.39%) Spanish Language
18 8 (0.31%) Electronics
18 8 (0.31%) Aerospace
Libraries, Frameworks & Software Standards
1 20 (0.77%) Web Services
2 19 (0.73%) HTML
3 13 (0.50%) .NET
4 12 (0.46%) CSS
5 9 (0.35%) XML
6 7 (0.27%) Doctrine
7 4 (0.15%) LAMP
8 3 (0.12%) Application Packaging
8 3 (0.12%) JSP
8 3 (0.12%) ASP.NET
8 3 (0.12%) jQuery
9 2 (0.077%) RESTful
9 2 (0.077%) REST
9 2 (0.077%) WebSockets
9 2 (0.077%) Grails
9 2 (0.077%) WSDL
9 2 (0.077%) Ruby on Rails
9 2 (0.077%) Middleware
10 1 (0.039%) X-Windows
10 1 (0.039%) XMPP
Miscellaneous
1 192 (7.41%) Analytical Skills
2 124 (4.79%) Management Information System
3 62 (2.39%) Statistics
4 39 (1.51%) Performance Metrics
5 38 (1.47%) User Experience
5 38 (1.47%) Life Science
6 31 (1.20%) Blackberry
7 25 (0.96%) PMI
8 23 (0.89%) CMDB
9 20 (0.77%) EPoS
10 19 (0.73%) NHS
10 19 (0.73%) FMCG
11 18 (0.69%) Hedge funds
12 17 (0.66%) Open Source
12 17 (0.66%) Digital Media
13 16 (0.62%) Mobile App
13 16 (0.62%) Enterprise Software
14 15 (0.58%) Computer Science
14 15 (0.58%) Mathematics
14 15 (0.58%) Tandem
Operating Systems
1 242 (9.34%) Windows
2 66 (2.55%) Windows 7
3 47 (1.81%) Linux
4 40 (1.54%) UNIX
5 30 (1.16%) Windows Server 2008
6 22 (0.85%) Windows XP
7 19 (0.73%) Windows Server 2012
8 17 (0.66%) Windows Server 2003
9 10 (0.39%) Windows 8
10 8 (0.31%) Windows Vista
11 7 (0.27%) Android
11 7 (0.27%) Apple iOS
12 6 (0.23%) Mac OS X
12 6 (0.23%) Mac OS
13 4 (0.15%) Windows 2000
13 4 (0.15%) Red Hat Enterprise Linux
14 3 (0.12%) Windows 2000 Server
14 3 (0.12%) Solaris
15 2 (0.077%) CentOS
16 1 (0.039%) SUSE
Processes & Methodologies
1 1830 (70.63%) ITIL
2 1522 (58.74%) Service Delivery
3 955 (36.86%) Service Management
4 374 (14.43%) Project Management
5 342 (13.20%) Change Management
6 314 (12.12%) Problem Management
7 290 (11.19%) Continuous Improvement
8 279 (10.77%) Incident Management
9 256 (9.88%) PRINCE2
10 254 (9.80%) Stakeholder Management
11 238 (9.19%) ITSM
12 181 (6.99%) People Management
13 163 (6.29%) Line Management
14 144 (5.56%) Coaching
15 128 (4.94%) ITIL V3
16 125 (4.82%) Performance Management
17 123 (4.75%) Supplier Management
18 119 (4.59%) Mentoring
19 94 (3.63%) Risk Management
20 92 (3.55%) Release Management
Programming Languages
1 152 (5.87%) SQL
2 27 (1.04%) C
3 24 (0.93%) Java
4 20 (0.77%) C#
5 16 (0.62%) JavaScript
6 8 (0.31%) PL/SQL
6 8 (0.31%) VBA
7 5 (0.19%) PowerShell
8 4 (0.15%) Ruby
8 4 (0.15%) PHP
9 3 (0.12%) T-SQL
9 3 (0.12%) Python
9 3 (0.12%) VB.NET
10 2 (0.077%) VB
11 1 (0.039%) VBScript
11 1 (0.039%) Bash Shell
11 1 (0.039%) CFML
11 1 (0.039%) Erlang
Qualifications
1 416 (16.06%) ITIL Certification
2 347 (13.39%) Degree
3 131 (5.06%) Security Cleared
4 86 (3.32%) SC Cleared
5 48 (1.85%) PRINCE2 Certification
6 37 (1.43%) PMI Certification
7 36 (1.39%) ITIL Foundation Certificate
8 31 (1.20%) PMP
9 28 (1.08%) DV Cleared
10 26 (1.00%) ISEB
11 22 (0.85%) Cisco Certification
12 19 (0.73%) MCP
13 16 (0.62%) CCNA
14 15 (0.58%) PRINCE2 Practitioner
15 14 (0.54%) Microsoft Certification
16 13 (0.50%) MCSE
17 8 (0.31%) CCNP
18 7 (0.27%) CTC Cleared
19 6 (0.23%) MCITP
20 5 (0.19%) MCSA
Quality Assurance & Compliance
1 721 (27.83%) SLA
2 61 (2.35%) QA
3 40 (1.54%) COBIT
4 23 (0.89%) ISO/IEC 27001
5 21 (0.81%) ISO 9001
6 6 (0.23%) ISO 9000
7 5 (0.19%) Sarbanes-Oxley
7 5 (0.19%) MiFID
7 5 (0.19%) EMIR
8 4 (0.15%) FATCA
8 4 (0.15%) ISO/IEC 20000
9 2 (0.077%) PCI DSS
9 2 (0.077%) Basel III
9 2 (0.077%) PMBOK
10 1 (0.039%) FINREP
System Software
1 97 (3.74%) Active Directory
2 54 (2.08%) VMware Infrastructure
3 28 (1.08%) XenApp
4 20 (0.77%) XenDesktop
5 13 (0.50%) Hyper-V
6 11 (0.42%) Citrix Presentation Server
7 9 (0.35%) Terminal Services
8 8 (0.31%) vSphere
9 3 (0.12%) UAG
9 3 (0.12%) VMware ESXi
9 3 (0.12%) EMC RecoverPoint
9 3 (0.12%) XenServer
10 2 (0.077%) VMware ESX
10 2 (0.077%) Microsoft Virtual Server
11 1 (0.039%) Microsoft App-V
11 1 (0.039%) Xen
Systems Management
1 27 (1.04%) SCCM
2 9 (0.35%) HP Quality Center
3 8 (0.31%) Puppet
4 6 (0.23%) Systems Management Server (SMS)
4 6 (0.23%) Nagios
5 5 (0.19%) Oracle Enterprise Manager
5 5 (0.19%) Unicenter
5 5 (0.19%) SCOM
5 5 (0.19%) HP UCMDB
6 4 (0.15%) ITRS Geneos
6 4 (0.15%) Tivoli
6 4 (0.15%) WSUS
7 3 (0.12%) EMC NetWorker
8 2 (0.077%) Tivoli Storage Manager
8 2 (0.077%) Graphite
9 1 (0.039%) Opscode Chef
9 1 (0.039%) HP SiteScope
9 1 (0.039%) BMC Performance Manager
9 1 (0.039%) Backup Exec
Vendors
1 297 (11.46%) Microsoft
2 140 (5.40%) VMware
3 112 (4.32%) Citrix
4 94 (3.63%) Cisco
5 80 (3.09%) SAP
6 71 (2.74%) Oracle
7 44 (1.70%) ServiceNow
8 42 (1.62%) HP
9 39 (1.51%) Remedy
10 31 (1.20%) Avaya
11 22 (0.85%) EMC
12 19 (0.73%) IBM
13 16 (0.62%) Dell
14 14 (0.54%) BMC
15 12 (0.46%) Fidessa
15 12 (0.46%) Salesforce.com
16 11 (0.42%) NetApp
16 11 (0.42%) Nortel
17 10 (0.39%) Teradata
18 9 (0.35%) Apple
West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 8 hours ago
Newport, Gwent
Aximis (West) Limited
Salary: Up to £70K + Car + Bonus
Posted: 8 hours ago
Staines, Middlesex
Lawrence Harvey Enterprise
Salary: £75000 per annum + Excellent Benefits
Posted: 14 hours ago
Stratford-Upon-Avon, Warwickshire
ComputaCenter
Salary: flexible benefits scheme
Posted: 15 hours ago
Warwickshire
Consult Solutions
Salary: £26000 - £33000 per annum + Benefits
Posted: 17 hours ago
City, London
ComputAppoint
Salary: £80000 - £95000 per annum
Posted: 18 hours ago
London
ComputAppoint
Salary: £50000 - £60000 per annum + Health, 9% Pension
Posted: 18 hours ago
London
Charlotte James Associates
Salary: £60000 - £65000 per annum + bonus
Posted: 19 hours ago
West London
Exposed Solutions
Salary: £40 - £50000 per annum
Posted: 21 hours ago
Staines, Middlesex
Sanderson
Salary: £65000 - £75000 per annum + Benefits
Posted: 21 hours ago
City, London
ComputaCenter
Salary: comprehensive benefits scheme
Posted: 23 hours ago
Central London / West End
Deanslist Limited
Salary: From £35,000 to £45,000 per annum + bonus + benefits
Posted: Yesterday
West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: Yesterday
Staines, Middlesex
Zorba Consulting Limited
Salary: Up to £75,000 per annum plus 15% bonus plus benefits
Posted: Yesterday
Bracknell, Berkshire
Spargonet Consulting Plc
Salary: £55000 - £60000 per annum, Benefits Pension, Health, Life Ass &25 days
Posted: Yesterday
London
Randstad Technologies
Salary: £42000.00 - £45000.00 per annum + Bens + Bonus + Pension
Posted: 3 days ago
Bournemouth, Dorset
Vertical IT
Salary: £50000 - £60000 per annum + benefits
Posted: 3 days ago
City, London
Synergize Consulting
Salary: From £55,000 to £65,000 per annum + Car / Allowance + Bonus
Posted: 3 days ago
East London
Mortimer Spinks
Salary: £35000 - £45000 per annum + Great Package
Posted: 3 days ago
Cambridge, Cambridgeshire
Computer People
Salary: £45000.00 - £55000.00 per annum + Excellent Benefits
Posted: 3 days ago