The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Services Manager
Rank 227 253 241
Rank change year-on-year
+26 -12
Permanent jobs requiring a Service Manager 1439 1353 1269
As % of all permanent IT jobs located in the UK 1.34% 1.16% 1.17%
As % of the Job Titles category 1.42% 1.23% 1.25%
Number of salaries quoted 1141 1133 988
Average salary £50,500 £50,000 £50,000
Average salary % change year-on-year
+1.00% -
90% offered a salary of more than £37,500 £35,000 £35,000
10% offered a salary of more than £70,000 £70,000 £72,500
UK excluding London average salary £47,500 £47,500 £47,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101264 109979 101860
As % of all permanent IT jobs located in the UK 94.19% 94.54% 94.30%
Number of salaries quoted 84172 88959 84461
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 27 August 2015 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 1341 £51,000 +2.00% 155
London +26 582 £57,500 +4.54% 63
South East -24 223 £49,250 -1.50% 25
City of London +33 136 £55,500 +0.90% 14
North West +14 104 £45,000 -10.00% 15
East of England +33 103 £54,000 +20.00% 10
West Midlands +5 94 £50,000 -13.79% 12
South West +16 87 £43,750 +9.37% 18
Yorkshire +10 85 £47,500 +9.82% 5
Manchester +33 66 £45,000 -14.28% 9
West Yorkshire +12 59 £47,500 +5.55% 4
East Midlands +13 54 £45,000 +5.88% 3
Berkshire -23 54 £55,000 +4.76% 6
Surrey +18 43 £51,250 +2.50% 6
Scotland +18 42 £57,250 +20.52% 3
Buckinghamshire -4 42 £55,000 -2.22% 3
Leeds +18 39 £49,500 +16.47% 4
Birmingham +1 36 £50,000 -19.35% 8
Kent +3 34 £46,000 -8.00% 1
Wales +4 31 £45,000 -16.27%
South Wales 0 30 £45,000 -16.27%
Hampshire +17 29 £56,625 +13.25% 2
Essex +18 28 £53,000 +7.61% 5
Bristol -4 28 £50,000 +53.84% 5
Milton Keynes -6 26 £55,000 -4.34% 2
Cardiff +1 25 £42,500 -12.82%
Hertfordshire -16 25 £50,000 - 1
Bedfordshire +21 23 £58,500 +17.00% 1
Wiltshire -6 22 £40,000 - 8
Cambridgeshire +7 21 £58,500 +30.00% 3

Service Manager
Top 30 Related IT Skills

For the 6 months to 27 August 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1876 (67.97%) ITIL
2 1537 (55.69%) Service Delivery
3 1089 (39.46%) Service Management
4 645 (23.37%) Finance
5 639 (23.15%) SLA
6 481 (17.43%) Project Management
7 415 (15.04%) ITIL Certification
8 384 (13.91%) Change Management
9 356 (12.90%) PRINCE2
10 350 (12.68%) Continuous Improvement
11 348 (12.61%) Incident Management
12 336 (12.17%) Problem Management
13 319 (11.56%) Microsoft
14 273 (9.89%) Degree
15 255 (9.24%) ITSM
16 249 (9.02%) Stakeholder Management
17 223 (8.08%) MS Excel
18 222 (8.04%) Windows
19 212 (7.68%) Agile Software Development
20 206 (7.46%) Analytical Skills
21 203 (7.36%) Retail
22 202 (7.32%) Data Centre
23 190 (6.88%) Line Management
24 180 (6.52%) People Management
25 178 (6.45%) Telecoms
26 162 (5.87%) Mentoring
27 142 (5.14%) ITIL V3
28 140 (5.07%) Coaching
29 139 (5.04%) Banking
30 124 (4.49%) Release Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 27 August 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (1.99%) SharePoint
2 44 (1.59%) MS Exchange
3 14 (0.51%) Lync
4 12 (0.43%) Exchange Server 2010
5 9 (0.33%) CMS
6 8 (0.29%) SAS
7 7 (0.25%) WorkSite
7 7 (0.25%) ArcGIS
8 6 (0.22%) Confluence
8 6 (0.22%) Exchange Server 2007
8 6 (0.22%) BizTalk Server
9 5 (0.18%) WebSphere
9 5 (0.18%) Drupal
10 4 (0.14%) Blackberry Enterprise Server
11 3 (0.11%) NetWeaver
11 3 (0.11%) Apache
11 3 (0.11%) Exchange Server 2013
11 3 (0.11%) Adobe Experience Manager
12 2 (0.072%) SharePoint 2013
12 2 (0.072%) Lotus Domino
Applications
1 223 (8.08%) MS Excel
2 88 (3.19%) MS Office
3 55 (1.99%) MS PowerPoint
4 19 (0.69%) MS Project
5 14 (0.51%) SPSS
6 5 (0.18%) FastStats
7 4 (0.14%) Adobe Illustrator
7 4 (0.14%) Adobe After Effects
7 4 (0.14%) Photoshop
8 3 (0.11%) Spreadsheet
8 3 (0.11%) Adobe Creative Suite
9 2 (0.072%) MS Visio
Business Applications
1 24 (0.87%) Remedy ITSM
2 16 (0.58%) SAP ERP
3 11 (0.40%) Summit
4 8 (0.29%) SAP CO
4 8 (0.29%) SAP FI
4 8 (0.29%) SAP FI/CO
4 8 (0.29%) Oracle Retail
5 7 (0.25%) SAP SM
5 7 (0.25%) SAP Oil and Gas
5 7 (0.25%) SAP SRM
6 6 (0.22%) Oracle Financials
7 5 (0.18%) Unica
7 5 (0.18%) Dynamics CRM
7 5 (0.18%) Adobe Campaign
8 4 (0.14%) SAP HR
9 3 (0.11%) SAP GRC
9 3 (0.11%) Oracle ERP
10 2 (0.072%) Oracle 11i
10 2 (0.072%) PeopleSoft Financials
10 2 (0.072%) CODA-Financials
Cloud Services
1 35 (1.27%) SaaS
2 26 (0.94%) Office 365
3 14 (0.51%) Microsoft Azure
4 12 (0.43%) Amazon AWS
4 12 (0.43%) Cloud Computing
5 8 (0.29%) IaaS
6 3 (0.11%) Mimecast
6 3 (0.11%) Google Analytics
6 3 (0.11%) Google Apps
7 2 (0.072%) PaaS
7 2 (0.072%) Amazon EC2
7 2 (0.072%) Amazon S3
Communications & Networking
1 58 (2.10%) WAN
2 56 (2.03%) LAN
3 47 (1.70%) Firewall
4 40 (1.45%) DHCP
4 40 (1.45%) Internet
5 31 (1.12%) SAN
6 30 (1.09%) VoIP
7 28 (1.01%) DNS
8 26 (0.94%) VPN
9 20 (0.72%) Wireless
10 19 (0.69%) MPLS
10 19 (0.69%) TCP/IP
11 15 (0.54%) NAS
11 15 (0.54%) Unified Communications
12 11 (0.40%) Cisco ASA
12 11 (0.40%) NetScaler
12 11 (0.40%) Cisco Nexus
13 10 (0.36%) Wi-Fi
13 10 (0.36%) SMS
14 7 (0.25%) Intranet
Database & Business Intelligence
1 69 (2.50%) SQL Server
2 19 (0.69%) Data Warehouse
3 18 (0.65%) SAP BW
4 15 (0.54%) Data Mining
4 15 (0.54%) SQL Server 2008
4 15 (0.54%) Big Data
5 14 (0.51%) MySQL
6 11 (0.40%) BusinessObjects
7 10 (0.36%) Oracle Database
8 9 (0.33%) SQL Server 2012
8 9 (0.33%) SQL Server Integration Services
8 9 (0.33%) Oracle Reports
9 7 (0.25%) SAP BI
9 7 (0.25%) SQL Server Reporting Services
9 7 (0.25%) QlikView
10 6 (0.22%) Oracle Database 11g
10 6 (0.22%) Crystal Reports
11 5 (0.18%) Oracle BI EE
11 5 (0.18%) Amazon RDS
12 4 (0.14%) MS Access
Development Applications
1 9 (0.33%) JIRA
2 3 (0.11%) MSI
2 3 (0.11%) Maven
3 2 (0.072%) Atlassian Bamboo
3 2 (0.072%) Redmine
4 1 (0.036%) Bitbucket
4 1 (0.036%) Yeoman
4 1 (0.036%) Hudson
General
1 645 (23.37%) Finance
2 203 (7.36%) Retail
3 178 (6.45%) Telecoms
4 139 (5.04%) Banking
5 115 (4.17%) Law
6 90 (3.26%) Manufacturing
7 83 (3.01%) Marketing
8 81 (2.93%) Legal
9 53 (1.92%) Billing
10 50 (1.81%) Publishing
11 32 (1.16%) Advertising
12 27 (0.98%) German Language
13 22 (0.80%) Investment Banking
14 19 (0.69%) Financial Institution
15 17 (0.62%) Back Office
15 17 (0.62%) French Language
16 14 (0.51%) Front Office
16 14 (0.51%) Pharmaceutical
17 12 (0.43%) Electronics
17 12 (0.43%) Multimedia
Libraries, Frameworks & Software Standards
1 26 (0.94%) .NET
2 24 (0.87%) Web Services
3 10 (0.36%) Application Packaging
4 9 (0.33%) HTML
5 7 (0.25%) ISPF
5 7 (0.25%) DWR
5 7 (0.25%) jQuery
5 7 (0.25%) AngularJS
6 6 (0.22%) REST
7 4 (0.14%) RESTful
7 4 (0.14%) SAML
7 4 (0.14%) Middleware
7 4 (0.14%) CSS
8 3 (0.11%) COM
8 3 (0.11%) J2EE
8 3 (0.11%) Spring
8 3 (0.11%) WSDL
8 3 (0.11%) Sass
8 3 (0.11%) Spring MVC
8 3 (0.11%) Twitter Bootstrap
Miscellaneous
1 206 (7.46%) Analytical Skills
2 202 (7.32%) Data Centre
3 123 (4.46%) Management Information System
4 48 (1.74%) Life Science
5 44 (1.59%) User Experience
6 41 (1.49%) CMDB
7 38 (1.38%) Statistics
8 35 (1.27%) Computer Science
9 33 (1.20%) Performance Metrics
10 28 (1.01%) Mathematics
11 27 (0.98%) FMCG
12 25 (0.91%) EPoS
13 16 (0.58%) PMI
14 15 (0.54%) NHS
14 15 (0.54%) Digital Media
15 13 (0.47%) Client/Server
15 13 (0.47%) CLARiiON
16 12 (0.43%) GIS
16 12 (0.43%) Blackberry
16 12 (0.43%) Data Protection Act
Operating Systems
1 222 (8.04%) Windows
2 56 (2.03%) Linux
3 53 (1.92%) Windows 7
4 47 (1.70%) Windows Server 2008
5 40 (1.45%) Windows Server 2012
6 33 (1.20%) UNIX
7 19 (0.69%) Windows 8
8 15 (0.54%) Windows XP
8 15 (0.54%) Red Hat Enterprise Linux
9 11 (0.40%) Android
10 8 (0.29%) Windows Server 2003
11 5 (0.18%) Solaris
11 5 (0.18%) Windows Mobile
12 4 (0.14%) Windows Vista
12 4 (0.14%) Mac OS X
12 4 (0.14%) Mac OS
13 3 (0.11%) Apple iOS
14 2 (0.072%) Ubuntu
14 2 (0.072%) AIX
15 1 (0.036%) SUSE
Processes & Methodologies
1 1876 (67.97%) ITIL
2 1537 (55.69%) Service Delivery
3 1089 (39.46%) Service Management
4 481 (17.43%) Project Management
5 384 (13.91%) Change Management
6 356 (12.90%) PRINCE2
7 350 (12.68%) Continuous Improvement
8 348 (12.61%) Incident Management
9 336 (12.17%) Problem Management
10 255 (9.24%) ITSM
11 249 (9.02%) Stakeholder Management
12 212 (7.68%) Agile Software Development
13 190 (6.88%) Line Management
14 180 (6.52%) People Management
15 162 (5.87%) Mentoring
16 142 (5.14%) ITIL V3
17 140 (5.07%) Coaching
18 124 (4.49%) Release Management
19 119 (4.31%) Performance Management
20 114 (4.13%) Supplier Management
Programming Languages
1 96 (3.48%) SQL
2 39 (1.41%) C
3 20 (0.72%) Java
4 11 (0.40%) JavaScript
5 10 (0.36%) T-SQL
6 9 (0.33%) C#
6 9 (0.33%) PL/SQL
7 4 (0.14%) PowerShell
7 4 (0.14%) Scala
7 4 (0.14%) R
8 2 (0.072%) Ruby
8 2 (0.072%) C++
8 2 (0.072%) VBScript
9 1 (0.036%) VBA
9 1 (0.036%) PHP
Qualifications
1 415 (15.04%) ITIL Certification
2 273 (9.89%) Degree
3 90 (3.26%) Security Cleared
4 72 (2.61%) PRINCE2 Certification
5 51 (1.85%) SC Cleared
6 33 (1.20%) ITIL Foundation Certificate
7 26 (0.94%) Microsoft Certification
8 21 (0.76%) PRINCE2 Practitioner
9 18 (0.65%) PMI Certification
10 17 (0.62%) Cisco Certification
11 16 (0.58%) MCSE
11 16 (0.58%) DV Cleared
12 15 (0.54%) MCP
12 15 (0.54%) CCNA
12 15 (0.54%) ISEB
13 12 (0.43%) A+ Certification
14 10 (0.36%) MCTS
15 9 (0.33%) CISM
15 9 (0.33%) CISSP
15 9 (0.33%) PMP
Quality Assurance & Compliance
1 639 (23.15%) SLA
2 45 (1.63%) ISO/IEC 27001
3 43 (1.56%) QA
4 26 (0.94%) ISO 9001
5 18 (0.65%) COBIT
6 12 (0.43%) PMBOK
7 4 (0.14%) Sarbanes-Oxley
7 4 (0.14%) ISO 14001
7 4 (0.14%) PCI DSS
8 1 (0.036%) ISO/IEC 20000
System Software
1 68 (2.46%) Active Directory
2 66 (2.39%) VMware Infrastructure
3 26 (0.94%) XenApp
4 22 (0.80%) Hyper-V
5 16 (0.58%) vSphere
6 11 (0.40%) UAG
6 11 (0.40%) EMC RecoverPoint
7 7 (0.25%) Terminal Services
8 4 (0.14%) VMware ESX
8 4 (0.14%) XenDesktop
9 2 (0.072%) VirtualBox
9 2 (0.072%) Microsoft App-V
9 2 (0.072%) Oracle RAC
9 2 (0.072%) Citrix Presentation Server
9 2 (0.072%) Terminal Server
10 1 (0.036%) IAG
10 1 (0.036%) XenServer
Systems Management
1 24 (0.87%) SCCM
2 11 (0.40%) EMC NetWorker
3 7 (0.25%) Graphite
4 5 (0.18%) Cisco CUCM
4 5 (0.18%) Systems Management Server (SMS)
5 4 (0.14%) Control-M
5 4 (0.14%) NetBackup
5 4 (0.14%) Backup Exec
5 4 (0.14%) WSUS
6 3 (0.11%) SCOM
7 2 (0.072%) Data Guard
7 2 (0.072%) Zenoss
7 2 (0.072%) WhatsUp Gold
7 2 (0.072%) OpenSSO
7 2 (0.072%) HP SIM
7 2 (0.072%) Oracle RMAN
7 2 (0.072%) Tivoli
7 2 (0.072%) Tivoli Storage Manager
7 2 (0.072%) ARCserve
7 2 (0.072%) Norton AntiVirus
Vendors
1 319 (11.56%) Microsoft
2 123 (4.46%) VMware
3 106 (3.84%) Oracle
4 102 (3.70%) SAP
5 96 (3.48%) Cisco
6 72 (2.61%) Citrix
7 65 (2.36%) Remedy
8 50 (1.81%) ServiceNow
9 36 (1.30%) EMC
10 27 (0.98%) HP
11 26 (0.94%) NetApp
12 23 (0.83%) IBM
13 21 (0.76%) BMC
14 19 (0.69%) Avaya
14 19 (0.69%) Computacenter
15 18 (0.65%) Salesforce.com
16 16 (0.58%) Symantec
17 14 (0.51%) Apple
18 13 (0.47%) Red Hat
18 13 (0.47%) PeopleSoft
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £45000 - £55000 per annum + Benefits
Posted: 6 hours ago
East London
Venturi
Salary: £40000.00 - £47000.00 per annum + benefits & bonus
Posted: 7 hours ago
City, London
ANSON MCCADE
Salary: up to 90K + bonus
Posted: 8 hours ago
Central London / West End
Norton Leigh
Salary: From £30,000 to £38,000 per annum Excellent benefits and bonus options
Posted: 8 hours ago
Kent
Coal IT Services
Salary: From £40,000 to £50,000 per annum + Bonus + Benefits
Posted: 8 hours ago
Edinburgh, Midlothian
Informatiq Consulting
Posted: 8 hours ago
Buckinghamshire
Michael Bailey Associates
Salary: competitive
Posted: 8 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £65000 - £70000 per annum + Excellent Benefits
Posted: 9 hours ago
City, London
ANSON MCCADE
Salary: £70-90K
Posted: 9 hours ago
East London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum + Bens
Posted: 9 hours ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £80,000
Posted: 9 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £40,000 per annum
Posted: 10 hours ago
South East
Engage PSG
Salary: £140000 - £180000 per annum + package
Posted: 10 hours ago
Reading, Berkshire
JM
Salary: £1 per annum
Posted: 11 hours ago
London
Exposed Solutions
Salary: £50000 - £100000 per annum
Posted: 12 hours ago
London
Harvey Nash plc
Salary: £45000 - £50000 per annum + bonus
Posted: 13 hours ago
Edinburgh, Midlothian
Net Talent
Salary: up to 45k plus benefits
Posted: 14 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £50000.00 - £65000.00 per annum
Posted: 15 hours ago
London
Hays Specialist Recruitment
Salary: generous benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Network ITR
Salary: £50000 - £60000 per annum
Posted: Yesterday