The first table below looks at the demand for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 236 244 250
Rank change year-on-year
+8 +6
Permanent jobs requiring a Service Manager 1362 1224 1247
As % of all permanent IT jobs located in the UK 1.17% 1.13% 1.06%
As % of the Job Titles category 1.24% 1.20% 1.12%
Number of salaries quoted 1135 981 1035
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £35,000 £35,000 £35,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £47,500 £47,500 £47,500
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109888 102187 111746
As % of all permanent IT jobs located in the UK 94.37% 94.26% 95.14%
Number of salaries quoted 89595 84579 95723
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 1 August 2014 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 1276 £50,000 - 144
London +16 536 £55,000 - 44
South East -18 245 £50,000 - 32
City of London +12 147 £55,000 +2.32% 14
Yorkshire -27 93 £43,500 -3.33% 10
East of England +2 92 £50,000 - 4
West Midlands -10 87 £57,500 - 11
South West +35 85 £48,500 +14.11% 18
Berkshire -1 69 £56,250 +2.27% 6
North West -13 67 £47,750 +0.52% 15
West Yorkshire -39 63 £45,000 - 6
East Midlands -2 58 £42,500 +3.03% 5
Birmingham +24 52 £60,000 -4.00% 7
Hertfordshire +8 44 £50,000 - 2
Wiltshire +23 42 £50,000 +18.22% 7
Surrey -45 41 £50,000 +11.11% 5
Leeds -45 38 £40,000 -11.11% 4
Buckinghamshire +5 37 £57,500 +64.28% 2
Scotland +12 35 £47,500 +5.55% 1
Manchester -12 29 £47,500 - 6
Watford +1 27 £50,000 +17.64% 1
Kent 0 27 £45,000 -33.33% 6
Hampshire -18 24 £50,000 +21.21% 6
Cheshire -15 23 £47,500 - 5
South Yorkshire -18 22 £37,500 -6.25% 3
South Wales +8 21 £38,750 -13.88% 2
Wales +7 21 £38,750 -13.88% 2
Reading -6 21 £60,000 +9.09% 1
East Sussex -9 21 £35,000 -30.00% 1
Nottinghamshire +18 20 £40,857 +8.95% 1

Service Manager
Top 30 Related IT Skills

For the 6 months to 1 August 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1855 (65.32%) ITIL
2 1608 (56.62%) Service Delivery
3 1057 (37.22%) Service Management
4 774 (27.25%) Finance
5 664 (23.38%) SLA
6 554 (19.51%) Project Management
7 434 (15.28%) ITIL Certification
8 324 (11.41%) Change Management
9 311 (10.95%) Windows
10 307 (10.81%) PRINCE2
11 298 (10.49%) Incident Management
12 297 (10.46%) ITSM
13 290 (10.21%) Microsoft
14 283 (9.96%) Problem Management
15 271 (9.54%) Continuous Improvement
16 261 (9.19%) Telecoms
17 260 (9.15%) Degree
18 222 (7.82%) ITIL V3
19 206 (7.25%) Stakeholder Management
20 187 (6.58%) Active Directory
21 182 (6.41%) MS Excel
22 153 (5.39%) Supplier Management
23 152 (5.35%) Release Management
24 148 (5.21%) VMware
25 139 (4.89%) Citrix
26 137 (4.82%) Retail
27 120 (4.23%) Oracle
28 117 (4.12%) Banking
29 112 (3.94%) Disaster Recovery
30 109 (3.84%) Cisco

Service Manager
Top Related IT Skills by Category

For the 6 months to 1 August 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 95 (3.35%) MS Exchange
2 41 (1.44%) SharePoint
3 40 (1.41%) Lync
4 27 (0.95%) IIS
5 19 (0.67%) Tomcat
6 17 (0.60%) Blackberry Enterprise Server
7 16 (0.56%) Apache
8 12 (0.42%) IBM Notes
8 12 (0.42%) Exchange Server 2010
9 11 (0.39%) Exchange Server 2007
9 11 (0.39%) CICS
10 10 (0.35%) Exchange Server 2013
11 7 (0.25%) JCAPS
11 7 (0.25%) CMS
12 5 (0.18%) SharePoint 2013
13 4 (0.14%) BizTalk Server
13 4 (0.14%) Exchange Server 2003
13 4 (0.14%) Quickr
14 3 (0.11%) SharePoint 2010
15 2 (0.070%) LiveLink
Applications
1 182 (6.41%) MS Excel
2 103 (3.63%) MS Office
3 33 (1.16%) MS Project
4 29 (1.02%) MS PowerPoint
5 21 (0.74%) MS Visio
6 8 (0.28%) Spreadsheet
7 2 (0.070%) AutoCAD
8 1 (0.035%) Adobe Illustrator
8 1 (0.035%) Photoshop
8 1 (0.035%) SPSS
Business Applications
1 22 (0.77%) Remedy ITSM
2 13 (0.46%) SAP Business One
2 13 (0.46%) Oracle EBS
2 13 (0.46%) Dynamics NAV
2 13 (0.46%) Dynamics CRM
3 10 (0.35%) Dynamics AX
4 8 (0.28%) HFM
4 8 (0.28%) Hyperion Planning
5 6 (0.21%) Dynamics GP
5 6 (0.21%) Oracle Applications
6 5 (0.18%) Sage 200
6 5 (0.18%) Agresso
7 3 (0.11%) Oracle Retail
7 3 (0.11%) Oracle Financials
8 2 (0.070%) Oracle 11i
8 2 (0.070%) Maximo
8 2 (0.070%) Oracle Payables
8 2 (0.070%) Oracle Receivables
8 2 (0.070%) SAP ERP
8 2 (0.070%) Google Analytics
Cloud Services
1 60 (2.11%) SaaS
2 9 (0.32%) Microsoft Azure
2 9 (0.32%) IaaS
3 8 (0.28%) Office 365
3 8 (0.28%) Cloud Computing
4 5 (0.18%) Amazon AWS
5 1 (0.035%) PaaS
5 1 (0.035%) Amazon EC2
5 1 (0.035%) Google Apps
Communications & Networking
1 67 (2.36%) WAN
2 65 (2.29%) SAN
3 60 (2.11%) LAN
4 57 (2.01%) DNS
5 47 (1.65%) Internet
6 44 (1.55%) Firewall
7 38 (1.34%) 3G
8 35 (1.23%) 4G
9 29 (1.02%) VPN
10 28 (0.99%) VoIP
11 25 (0.88%) TCP/IP
12 24 (0.85%) Broadband
13 23 (0.81%) LTE
13 23 (0.81%) Unified Communications
14 22 (0.77%) DHCP
15 18 (0.63%) Wireless
16 17 (0.60%) NetScaler
16 17 (0.60%) NAS
16 17 (0.60%) IP Telephony
17 16 (0.56%) Radio Access Network
Database & Business Intelligence
1 88 (3.10%) SQL Server
2 16 (0.56%) Data Warehouse
3 14 (0.49%) MySQL
4 13 (0.46%) SQL Server 2008
5 12 (0.42%) Oracle Database
6 9 (0.32%) DB2
7 8 (0.28%) Essbase
8 6 (0.21%) Crystal Reports
8 6 (0.21%) Oracle Reports
9 3 (0.11%) Relational Database
9 3 (0.11%) SQL Server 2012
9 3 (0.11%) RDBMS
10 2 (0.070%) SAP BW
10 2 (0.070%) MS Access
11 1 (0.035%) Hadoop
11 1 (0.035%) Spotfire
11 1 (0.035%) Big Data
11 1 (0.035%) PostgreSQL
11 1 (0.035%) SQL Server 2005
11 1 (0.035%) BusinessObjects
Development Applications
1 12 (0.42%) JIRA
2 6 (0.21%) LoadRunner
3 5 (0.18%) Octopus Deploy
3 5 (0.18%) Oracle Forms
4 2 (0.070%) Team Foundation Server
5 1 (0.035%) Hudson
5 1 (0.035%) Git (software)
5 1 (0.035%) SQL Server Management Studio (SSMS)
General
1 774 (27.25%) Finance
2 261 (9.19%) Telecoms
3 137 (4.82%) Retail
4 117 (4.12%) Banking
5 89 (3.13%) Law
6 77 (2.71%) Legal
7 68 (2.39%) Advertising
8 65 (2.29%) Marketing
9 38 (1.34%) Back Office
10 37 (1.30%) Publishing
11 28 (0.99%) Billing
12 27 (0.95%) Manufacturing
13 18 (0.63%) Financial Institution
14 17 (0.60%) Games
15 15 (0.53%) Local Government
16 13 (0.46%) German Language
17 12 (0.42%) Pharmaceutical
18 11 (0.39%) French Language
18 11 (0.39%) Investment Banking
19 9 (0.32%) Retail Banking
Libraries, Frameworks & Software Standards
1 26 (0.92%) Web Services
2 21 (0.74%) XML
3 15 (0.53%) CSS
4 14 (0.49%) HTML
5 11 (0.39%) .NET
6 10 (0.35%) Middleware
6 10 (0.35%) LAMP
7 9 (0.32%) WAMP
8 6 (0.21%) Application Packaging
9 3 (0.11%) REST
9 3 (0.11%) JDBC
9 3 (0.11%) COM
9 3 (0.11%) SOAP
10 2 (0.070%) CGI
10 2 (0.070%) HTML5
11 1 (0.035%) WebCenter
11 1 (0.035%) JSON
11 1 (0.035%) Software Packaging
11 1 (0.035%) jQuery
11 1 (0.035%) JBoss Seam
Miscellaneous
1 106 (3.73%) Management Information System
2 49 (1.73%) Statistics
3 34 (1.20%) Computer Science
4 33 (1.16%) CMDB
5 29 (1.02%) Enterprise Software
5 29 (1.02%) NHS
6 27 (0.95%) Video Conferencing
7 24 (0.85%) Blackberry
8 20 (0.70%) Clustering
9 18 (0.63%) Mainframe
9 18 (0.63%) iPad
10 17 (0.60%) PMI
11 13 (0.46%) IBM Mainframe
11 13 (0.46%) CLARiiON
12 12 (0.42%) Smartphone
13 11 (0.39%) Digital Media
13 11 (0.39%) Fat Client
13 11 (0.39%) Thin Client
14 10 (0.35%) Replication
14 10 (0.35%) Mobile App
Operating Systems
1 311 (10.95%) Windows
2 75 (2.64%) Windows 7
3 58 (2.04%) Windows Server 2008
4 56 (1.97%) Linux
5 39 (1.37%) UNIX
6 38 (1.34%) Windows Server 2012
7 27 (0.95%) Windows Server 2003
8 20 (0.70%) Windows 8
9 18 (0.63%) Red Hat Enterprise Linux
10 17 (0.60%) Windows XP
11 10 (0.35%) Solaris
11 10 (0.35%) zOS
12 8 (0.28%) CentOS
13 6 (0.21%) Ubuntu
14 5 (0.18%) Mac OS
14 5 (0.18%) Android
14 5 (0.18%) Mac OS X
15 4 (0.14%) Windows 2000
15 4 (0.14%) AIX
16 3 (0.11%) Windows NT
Processes & Methodologies
1 1855 (65.32%) ITIL
2 1608 (56.62%) Service Delivery
3 1057 (37.22%) Service Management
4 554 (19.51%) Project Management
5 324 (11.41%) Change Management
6 307 (10.81%) PRINCE2
7 298 (10.49%) Incident Management
8 297 (10.46%) ITSM
9 283 (9.96%) Problem Management
10 271 (9.54%) Continuous Improvement
11 222 (7.82%) ITIL V3
12 206 (7.25%) Stakeholder Management
13 153 (5.39%) Supplier Management
14 152 (5.35%) Release Management
15 112 (3.94%) Disaster Recovery
16 95 (3.35%) Business Development
17 94 (3.31%) Risk Management
18 93 (3.27%) Configuration Management
19 83 (2.92%) CRM
20 82 (2.89%) Asset Management
Programming Languages
1 96 (3.38%) SQL
2 16 (0.56%) Java
3 15 (0.53%) C
4 6 (0.21%) JavaScript
4 6 (0.21%) VB
5 5 (0.18%) Bash Shell
5 5 (0.18%) PowerShell
5 5 (0.18%) Python
5 5 (0.18%) VBA
5 5 (0.18%) VBScript
6 4 (0.14%) PHP
6 4 (0.14%) C#
7 3 (0.11%) Lisp
8 2 (0.070%) R
9 1 (0.035%) Ruby
9 1 (0.035%) C++
9 1 (0.035%) Tcl
9 1 (0.035%) PowerHouse
Qualifications
1 434 (15.28%) ITIL Certification
2 260 (9.15%) Degree
3 77 (2.71%) ISEB
4 70 (2.46%) Security Cleared
5 67 (2.36%) Microsoft Certification
6 52 (1.83%) SC Cleared
7 38 (1.34%) MCSE
8 34 (1.20%) PRINCE2 Certification
9 31 (1.09%) ITIL Foundation Certificate
10 30 (1.06%) PMI Certification
11 24 (0.85%) Cisco Certification
12 20 (0.70%) CCNA
13 19 (0.67%) MCITP
14 17 (0.60%) PMP
14 17 (0.60%) CISA
15 16 (0.56%) MCSA
15 16 (0.56%) CIMA
16 13 (0.46%) PRINCE2 Practitioner
16 13 (0.46%) MBA
17 10 (0.35%) CISSP
Quality Assurance & Compliance
1 664 (23.38%) SLA
2 72 (2.54%) ISO/IEC 27001
3 57 (2.01%) ISO 9001
4 56 (1.97%) QA
5 40 (1.41%) COBIT
6 17 (0.60%) PCI DSS
6 17 (0.60%) Sarbanes-Oxley
7 5 (0.18%) BS25999
8 3 (0.11%) COSO
8 3 (0.11%) HL7
8 3 (0.11%) ISO/IEC 17799
9 2 (0.070%) Basel II
9 2 (0.070%) Basel III
10 1 (0.035%) Data Quality
10 1 (0.035%) MiFID
10 1 (0.035%) EMIR
10 1 (0.035%) GxP
10 1 (0.035%) BS15000
System Software
1 187 (6.58%) Active Directory
2 68 (2.39%) VMware Infrastructure
3 35 (1.23%) XenApp
4 21 (0.74%) vSphere
5 16 (0.56%) Hyper-V
6 13 (0.46%) UAG
7 12 (0.42%) EMC RecoverPoint
8 10 (0.35%) XenDesktop
9 8 (0.28%) Citrix Presentation Server
10 7 (0.25%) XenServer
11 4 (0.14%) Terminal Server
11 4 (0.14%) MetaFrame
11 4 (0.14%) VMware ESX
11 4 (0.14%) KVM
12 3 (0.11%) Microsoft App-V
13 1 (0.035%) VMware ESXi
13 1 (0.035%) vCloud
Systems Management
1 24 (0.85%) Backup Exec
2 20 (0.70%) WSUS
3 17 (0.60%) SCCM
4 15 (0.53%) EMC NetWorker
5 12 (0.42%) SCOM
6 8 (0.28%) HP Quality Center
7 5 (0.18%) ZABBIX
8 4 (0.14%) NetBackup
8 4 (0.14%) SolarWinds Orion
9 3 (0.11%) Cisco UCCX
9 3 (0.11%) OpenView
9 3 (0.11%) Oracle Enterprise Manager
9 3 (0.11%) Tivoli
10 2 (0.070%) Tivoli Storage Manager
10 2 (0.070%) Netcool
10 2 (0.070%) Nagios
10 2 (0.070%) HP Data Protector
10 2 (0.070%) Cacti
10 2 (0.070%) NSN NetAct
11 1 (0.035%) Symantec Enterprise Vault
Vendors
1 290 (10.21%) Microsoft
2 148 (5.21%) VMware
3 139 (4.89%) Citrix
4 120 (4.23%) Oracle
5 109 (3.84%) Cisco
6 81 (2.85%) SAP
7 67 (2.36%) Remedy
8 62 (2.18%) ServiceNow
9 40 (1.41%) HP
10 37 (1.30%) Salesforce.com
11 35 (1.23%) IBM
12 28 (0.99%) Dell
13 25 (0.88%) CheckPoint
14 22 (0.77%) EMC
15 18 (0.63%) Red Hat
16 15 (0.53%) Tandberg
16 15 (0.53%) Juniper
16 15 (0.53%) Sage
17 14 (0.49%) Pegasus
17 14 (0.49%) Polycom
Leeds, West Yorkshire
TELSTRA Associates
Salary: From £75,000 to £85,000 per annum £75k+ car and bonus
Posted: 1 hour ago
East Molesey, Surrey
Anderson Lamb
Salary: From £45,000 to £55,000 per annum Plus benefits
Posted: 2 hours ago
Cramlington, Northumberland
Northern Recruitment Group
Salary: From £45,000 to £45,000 per annum
Posted: 2 hours ago
London
ReThink Recruitment
Salary: £40000.00 - £55000.00 per annum + benefits
Posted: 6 hours ago
Folkestone, Kent
Steria
Salary: Upto £40K + Flexible benefits
Posted: 6 hours ago
Eastbourne, East Sussex
Steria
Salary: Upto £35K + Flexible benefits
Posted: 6 hours ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: 7 hours ago
London
Harvey Nash plc
Salary: £45000 - £50000 per annum + £5k Bonus + Benefits
Posted: Yesterday
Bristol, Somerset
Capita
Posted: Yesterday
Oxfordshire
Bright Executive Recruitment
Salary: £30000 - £40000 per annum + Package
Posted: 2 days ago
London
ReThink Recruitment
Salary: £50000 - £62000 per annum + Full Benefits
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Directions On-line Ltd
Salary: From £43,000 to £45,000 per annum
Posted: 2 days ago
Warrington, Cheshire
Ascent People Ltd
Salary: £38000 - £42000 per annum + Bonus + Benefits
Posted: 2 days ago
Whitstable, Kent
Capita
Posted: 2 days ago
Leeds, West Yorkshire
Harvey Nash plc
Salary: £35000 - £40000 per annum + benefits package.
Posted: 2 days ago
Bracknell, Berkshire
Harvey Nash plc
Salary: £70000 - £75000 per annum + very good benefits package.
Posted: 2 days ago
London
ANSON MCCADE
Salary: From £50,000 to £80,000 per annum plus competitive package
Posted: 2 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £40,000 to £60,000 per annum + car allowance + bonus + flexible b
Posted: 2 days ago
London
ANSON MCCADE
Salary: From £40,000 to £60,000 per annum + car allowance + bonus + flexible b
Posted: 2 days ago
Basingstoke, Hampshire
Circle Recruitment
Salary: £45000 - £50000 per annum + bens
Posted: 2 days ago