The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 248 253 259
Rank change year-on-year
+5 +6
Permanent jobs requiring a Service Manager 1311 1194 1259
As % of all permanent IT jobs located in the UK 1.15% 1.12% 1.09%
As % of the Job Titles category 1.21% 1.19% 1.14%
Number of salaries quoted 1108 927 1009
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £35,000 £35,000 £35,985
10% offered a salary of more than £70,000 £75,000 £70,000
UK excluding London average salary £48,500 £47,500 £46,500
% change year-on-year
+2.10% +2.15%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108127 100585 110257
As % of all permanent IT jobs located in the UK 94.45% 94.27% 95.15%
Number of salaries quoted 87510 83697 93999
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 19 September 2014 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 1247 £50,000 - 126
London +13 522 £55,000 - 46
South East -18 256 £50,000 -4.76% 24
City of London +1 106 £55,000 - 13
North West +17 94 £49,500 -1.00% 14
Berkshire +10 92 £52,500 -4.54% 10
East of England -32 91 £45,000 +5.88% 5
West Midlands +5 86 £56,250 +7.14% 14
South West +10 76 £40,000 -10.11% 7
Yorkshire -43 75 £42,750 -2.84% 5
West Yorkshire -44 54 £45,000 +1.12% 2
Birmingham +25 53 £62,000 +18.09% 8
Manchester +6 41 £52,500 +5.00% 5
Surrey -12 41 £50,000 -4.76% 5
East Midlands -1 40 £42,500 -5.55% 7
Hampshire -10 38 £50,000 +11.11% 1
Cheshire +11 36 £49,000 -51.00% 7
Leeds -48 36 £40,000 -10.11% 2
Cambridgeshire +9 35 £45,000 +25.87% 3
Wiltshire +21 33 £40,000 -4.96% 3
Buckinghamshire -3 30 £53,750 +53.57% 5
Reading -9 30 £60,000 +9.09% 5
Hertfordshire -9 29 £50,000 -9.09% 1
Oxfordshire +21 28 £37,500 -25.00% 3
Kent +8 28 £50,000 -25.92% 1
Wales +21 26 £51,250 +40.41% 1
Bristol +16 25 £35,331 -21.48% 3
Scotland -9 25 £47,500 +18.75% 1
South Wales +28 24 £51,250 +40.41% 1
Nottinghamshire +10 19 £40,857 +8.95% 1

Service Manager
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1737 (64.36%) ITIL
2 1506 (55.80%) Service Delivery
3 985 (36.49%) Service Management
4 715 (26.49%) Finance
5 654 (24.23%) SLA
6 514 (19.04%) Project Management
7 363 (13.45%) ITIL Certification
8 318 (11.78%) Change Management
9 290 (10.74%) Windows
10 280 (10.37%) PRINCE2
11 277 (10.26%) Microsoft
12 273 (10.11%) Degree
13 265 (9.82%) Problem Management
14 254 (9.41%) ITSM
15 251 (9.30%) Continuous Improvement
16 249 (9.23%) Incident Management
17 218 (8.08%) Telecoms
18 207 (7.67%) Stakeholder Management
19 201 (7.45%) ITIL V3
20 196 (7.26%) Analytical Skills
21 183 (6.78%) Line Management
22 182 (6.74%) MS Excel
23 180 (6.67%) People Management
24 150 (5.56%) Active Directory
25 149 (5.52%) VMware
26 141 (5.22%) Retail
27 140 (5.19%) Supplier Management
28 128 (4.74%) Agile Software Development
29 127 (4.71%) Release Management
30 121 (4.48%) Banking

Service Manager
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 69 (2.56%) MS Exchange
2 47 (1.74%) SharePoint
3 25 (0.93%) Lync
4 24 (0.89%) IIS
5 17 (0.63%) Tomcat
6 15 (0.56%) Apache
6 15 (0.56%) Blackberry Enterprise Server
7 12 (0.44%) Exchange Server 2007
8 11 (0.41%) IBM Notes
9 10 (0.37%) Exchange Server 2010
10 8 (0.30%) CICS
11 7 (0.26%) BizTalk Server
11 7 (0.26%) CMS
12 5 (0.19%) JCAPS
13 4 (0.15%) SharePoint 2013
13 4 (0.15%) Exchange Server 2013
13 4 (0.15%) Quickr
13 4 (0.15%) WebSphere
14 3 (0.11%) SharePoint 2010
15 2 (0.074%) Moodle
Applications
1 182 (6.74%) MS Excel
2 100 (3.71%) MS Office
3 39 (1.44%) MS PowerPoint
4 31 (1.15%) MS Project
5 17 (0.63%) MS Visio
6 9 (0.33%) Spreadsheet
7 2 (0.074%) AutoCAD
8 1 (0.037%) Adobe Illustrator
8 1 (0.037%) SPSS
8 1 (0.037%) Photoshop
Business Applications
1 14 (0.52%) Dynamics CRM
1 14 (0.52%) Remedy ITSM
2 13 (0.48%) Oracle EBS
3 10 (0.37%) Dynamics AX
4 9 (0.33%) SAP Business One
4 9 (0.33%) Dynamics NAV
5 8 (0.30%) HFM
5 8 (0.30%) Hyperion Planning
6 5 (0.19%) Dynamics GP
6 5 (0.19%) Google Analytics
7 4 (0.15%) Agresso
8 3 (0.11%) Oracle Financials
8 3 (0.11%) Oracle Applications
9 2 (0.074%) Maximo
9 2 (0.074%) Oracle 11i
9 2 (0.074%) Oracle General Ledger
9 2 (0.074%) Oracle EBS R12
9 2 (0.074%) SAP BPC
9 2 (0.074%) Advent Moxy
9 2 (0.074%) Sage 200
Cloud Services
1 55 (2.04%) SaaS
2 10 (0.37%) Office 365
3 8 (0.30%) Amazon AWS
4 6 (0.22%) Cloud Computing
5 4 (0.15%) Microsoft Azure
5 4 (0.15%) IaaS
6 1 (0.037%) Google Apps
6 1 (0.037%) Amazon EC2
Communications & Networking
1 61 (2.26%) WAN
2 56 (2.07%) LAN
3 53 (1.96%) DNS
3 53 (1.96%) SAN
4 49 (1.82%) Internet
5 42 (1.56%) Firewall
6 38 (1.41%) VPN
7 36 (1.33%) 4G
8 32 (1.19%) 3G
9 25 (0.93%) LTE
10 23 (0.85%) DHCP
10 23 (0.85%) Broadband
11 20 (0.74%) VoIP
12 19 (0.70%) TCP/IP
13 18 (0.67%) Wireless
14 17 (0.63%) MPLS
14 17 (0.63%) Cisco ASA
15 16 (0.59%) Unified Communications
16 15 (0.56%) Radio Access Network
16 15 (0.56%) Cisco Nexus
Database & Business Intelligence
1 81 (3.00%) SQL Server
2 20 (0.74%) MySQL
3 16 (0.59%) Data Warehouse
4 14 (0.52%) Oracle Database
5 10 (0.37%) Oracle Reports
6 8 (0.30%) DB2
6 8 (0.30%) Essbase
7 7 (0.26%) Crystal Reports
8 6 (0.22%) SQL Server 2008
8 6 (0.22%) Hadoop
9 5 (0.19%) Relational Database
10 3 (0.11%) SAP BW
10 3 (0.11%) RDBMS
11 2 (0.074%) MS Access
11 2 (0.074%) SQL Server Reporting Services
11 2 (0.074%) SQL Server 2012
12 1 (0.037%) MarkLogic
12 1 (0.037%) SQL Server 2005
12 1 (0.037%) Spotfire
12 1 (0.037%) QlikView
Development Applications
1 13 (0.48%) JIRA
2 6 (0.22%) LoadRunner
3 3 (0.11%) Oracle Forms
4 1 (0.037%) Git (software)
4 1 (0.037%) Hudson
General
1 715 (26.49%) Finance
2 218 (8.08%) Telecoms
3 141 (5.22%) Retail
4 121 (4.48%) Banking
5 81 (3.00%) Legal
6 68 (2.52%) Marketing
7 63 (2.33%) Law
8 58 (2.15%) Advertising
9 33 (1.22%) Publishing
10 30 (1.11%) Manufacturing
11 28 (1.04%) Back Office
12 26 (0.96%) Financial Institution
13 22 (0.82%) Billing
14 20 (0.74%) Local Government
15 17 (0.63%) Investment Banking
16 14 (0.52%) German Language
17 12 (0.44%) Games
18 11 (0.41%) French Language
19 9 (0.33%) Pharmaceutical
20 8 (0.30%) Spanish Language
Libraries, Frameworks & Software Standards
1 39 (1.44%) Web Services
2 23 (0.85%) HTML
3 21 (0.78%) XML
4 17 (0.63%) CSS
5 15 (0.56%) .NET
5 15 (0.56%) Middleware
6 9 (0.33%) LAMP
7 8 (0.30%) WAMP
8 5 (0.19%) Application Packaging
9 3 (0.11%) Oracle Fusion
9 3 (0.11%) REST
9 3 (0.11%) JDBC
9 3 (0.11%) COM
9 3 (0.11%) SOAP
10 2 (0.074%) JSON
10 2 (0.074%) CGI
10 2 (0.074%) HTML5
11 1 (0.037%) D-Bus
11 1 (0.037%) Software Packaging
11 1 (0.037%) jQuery
Miscellaneous
1 196 (7.26%) Analytical Skills
2 107 (3.96%) Management Information System
3 49 (1.82%) Statistics
3 49 (1.82%) Computer Science
4 35 (1.30%) Blackberry
5 33 (1.22%) Enterprise Software
6 30 (1.11%) CMDB
7 28 (1.04%) NHS
8 18 (0.67%) PMI
9 17 (0.63%) EPoS
10 16 (0.59%) iPad
10 16 (0.59%) User Experience
11 15 (0.56%) Open Source
11 15 (0.56%) Mainframe
11 15 (0.56%) Smartphone
11 15 (0.56%) CLARiiON
12 14 (0.52%) Life Science
13 13 (0.48%) Fat Client
13 13 (0.48%) Thin Client
14 12 (0.44%) Hedge funds
Operating Systems
1 290 (10.74%) Windows
2 69 (2.56%) Windows 7
3 57 (2.11%) Linux
4 45 (1.67%) Windows Server 2008
5 40 (1.48%) UNIX
6 32 (1.19%) Windows Server 2012
7 20 (0.74%) Red Hat Enterprise Linux
8 18 (0.67%) Windows Server 2003
9 17 (0.63%) Windows 8
10 16 (0.59%) Windows XP
11 10 (0.37%) Solaris
12 7 (0.26%) zOS
13 5 (0.19%) Android
14 4 (0.15%) Mac OS X
15 3 (0.11%) AIX
15 3 (0.11%) Mac OS
15 3 (0.11%) CentOS
16 2 (0.074%) Debian
16 2 (0.074%) Ubuntu
16 2 (0.074%) Windows Vista
Processes & Methodologies
1 1737 (64.36%) ITIL
2 1506 (55.80%) Service Delivery
3 985 (36.49%) Service Management
4 514 (19.04%) Project Management
5 318 (11.78%) Change Management
6 280 (10.37%) PRINCE2
7 265 (9.82%) Problem Management
8 254 (9.41%) ITSM
9 251 (9.30%) Continuous Improvement
10 249 (9.23%) Incident Management
11 207 (7.67%) Stakeholder Management
12 201 (7.45%) ITIL V3
13 183 (6.78%) Line Management
14 180 (6.67%) People Management
15 140 (5.19%) Supplier Management
16 128 (4.74%) Agile Software Development
17 127 (4.71%) Release Management
18 116 (4.30%) Mentoring
19 106 (3.93%) Disaster Recovery
20 96 (3.56%) Configuration Management
Programming Languages
1 105 (3.89%) SQL
2 19 (0.70%) Java
3 14 (0.52%) C
4 9 (0.33%) JavaScript
5 4 (0.15%) PHP
5 4 (0.15%) RPG
6 3 (0.11%) Lisp
7 2 (0.074%) VBA
7 2 (0.074%) Lingo
7 2 (0.074%) C#
8 1 (0.037%) C++
8 1 (0.037%) Perl
8 1 (0.037%) VB
8 1 (0.037%) Ruby
8 1 (0.037%) Python
8 1 (0.037%) Tcl
8 1 (0.037%) Shell Script
8 1 (0.037%) PowerHouse
Qualifications
1 363 (13.45%) ITIL Certification
2 273 (10.11%) Degree
3 101 (3.74%) Security Cleared
4 87 (3.22%) SC Cleared
5 52 (1.93%) ISEB
6 44 (1.63%) Microsoft Certification
7 39 (1.44%) ITIL Foundation Certificate
8 34 (1.26%) PRINCE2 Certification
9 32 (1.19%) PMI Certification
10 30 (1.11%) MCSE
11 18 (0.67%) MCITP
12 17 (0.63%) Cisco Certification
13 16 (0.59%) PMP
14 13 (0.48%) MCSA
14 13 (0.48%) CCNA
15 12 (0.44%) PRINCE2 Practitioner
15 12 (0.44%) DV Cleared
16 11 (0.41%) MCP
17 9 (0.33%) CISSP
18 8 (0.30%) CISA
Quality Assurance & Compliance
1 654 (24.23%) SLA
2 75 (2.78%) ISO/IEC 27001
3 61 (2.26%) QA
4 56 (2.07%) ISO 9001
5 37 (1.37%) COBIT
6 20 (0.74%) PCI DSS
7 17 (0.63%) Sarbanes-Oxley
8 5 (0.19%) BS25999
9 3 (0.11%) ISO/IEC 17799
9 3 (0.11%) COSO
9 3 (0.11%) HL7
10 2 (0.074%) Basel III
10 2 (0.074%) BS15000
11 1 (0.037%) TickIT
11 1 (0.037%) ISO 9000
11 1 (0.037%) GxP
11 1 (0.037%) Data Quality
11 1 (0.037%) EMIR
11 1 (0.037%) MiFID
System Software
1 150 (5.56%) Active Directory
2 67 (2.48%) VMware Infrastructure
3 36 (1.33%) XenApp
4 19 (0.70%) vSphere
5 16 (0.59%) Hyper-V
6 15 (0.56%) UAG
7 14 (0.52%) EMC RecoverPoint
8 8 (0.30%) Citrix Presentation Server
8 8 (0.30%) XenDesktop
9 5 (0.19%) Terminal Services
10 4 (0.15%) Microsoft Virtual Server
11 3 (0.11%) Microsoft App-V
12 2 (0.074%) VMware ESX
12 2 (0.074%) XenServer
13 1 (0.037%) vCloud
13 1 (0.037%) Oracle RMAN
13 1 (0.037%) MetaFrame
13 1 (0.037%) Terminal Server
Systems Management
1 19 (0.70%) SCCM
2 16 (0.59%) EMC NetWorker
2 16 (0.59%) Backup Exec
3 15 (0.56%) WSUS
4 12 (0.44%) SCOM
5 6 (0.22%) HP Quality Center
6 4 (0.15%) Ganglia
6 4 (0.15%) SolarWinds Orion
6 4 (0.15%) NetBackup
6 4 (0.15%) Tivoli
7 3 (0.11%) Cisco UCCX
8 2 (0.074%) Nagios
8 2 (0.074%) Cacti
8 2 (0.074%) HP Data Protector
9 1 (0.037%) Data Guard
9 1 (0.037%) Foglight
9 1 (0.037%) Tivoli Storage Manager
9 1 (0.037%) Control-M
9 1 (0.037%) Oracle Enterprise Manager
9 1 (0.037%) HP UCMDB
Vendors
1 277 (10.26%) Microsoft
2 149 (5.52%) VMware
3 116 (4.30%) Citrix
4 114 (4.22%) Oracle
5 80 (2.96%) Cisco
6 61 (2.26%) SAP
7 57 (2.11%) ServiceNow
8 52 (1.93%) Remedy
9 33 (1.22%) HP
10 28 (1.04%) Salesforce.com
11 25 (0.93%) EMC
11 25 (0.93%) IBM
12 20 (0.74%) Red Hat
13 16 (0.59%) Avaya
14 15 (0.56%) CheckPoint
15 14 (0.52%) Infoblox
16 12 (0.44%) Juniper
17 11 (0.41%) Hyperion
17 11 (0.41%) Lotus
17 11 (0.41%) Dell
London
set2recruit
Salary: Up to £90,000 per annum + Car allowance, bonus and benefits
Posted: 1 hour ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £40000 - £55000 per annum
Posted: 1 hour ago
Reading, Berkshire
Experis Ltd
Salary: + Benefits
Posted: 15 hours ago
Bromley, Kent
Experis Ltd
Salary: £60000.00 - £66000.00 per annum + Excellent Benefits
Posted: 17 hours ago
Cheshire
Rullion IT Plus
Salary: £40000 - £45000 per annum + excellent package
Posted: 18 hours ago
London
ANSON MCCADE
Salary: From £60,000 to £80,000 per annum excellent package
Posted: 20 hours ago
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £70000.00 - £75000.00 per annum + excellent benefits
Posted: 20 hours ago
City, London
Greywood Associates Limited
Salary: £45000 - £50000 per annum + bens
Posted: 23 hours ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £67000 - £70000 per annum + £6k Car Allow + Bonus to 20%
Posted: 23 hours ago
Guildford, Surrey
ANSON MCCADE
Salary: From £80,000 to £120,000 per annum + excellent package
Posted: 23 hours ago
London
ANSON MCCADE
Salary: From £100,000 to £110,000 per annum + car, bonus, package
Posted: Yesterday
Staines, Middlesex
ANSON MCCADE
Salary: From £100,000 to £110,000 per annum + car, bonus, package
Posted: Yesterday
Peterborough, Cambridgeshire
ANSON MCCADE
Salary: From £100,000 to £110,000 per annum + car, bonus, package
Posted: Yesterday
London
Square One Resources
Posted: Yesterday
City, London
Networking People
Salary: Car, 12k Bonus & pension
Posted: Yesterday
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: Yesterday
Manchester, Lancashire
Manchester City Council
Salary: From £35,784 to £39,351 per annum Salary: Grade 9 £35,784 to £39,351 (
Posted: Yesterday
London
Sterlings Partnership
Salary: From £70,000 to £85,000 per annum +bonus +benefits
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £40000 - £45000 per annum + Bonus and Excellent Benefits
Posted: Yesterday
London
Eutopia Solutions Ltd
Salary: £60000 - £65000 per annum
Posted: Yesterday