The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 237 244 254
Rank change year-on-year
+7 +10
Permanent jobs requiring a Service Manager 1389 1379 1250
As % of all permanent IT jobs located in the UK 1.27% 1.18% 1.15%
As % of the Job Titles category 1.34% 1.24% 1.22%
Number of salaries quoted 1094 1133 1007
Average salary £52,000 £50,000 £50,000
Average salary % change year-on-year
+4.00% -
90% offered a salary of more than £37,500 £35,000 £35,000
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London average salary £49,250 £47,500 £45,000
% change year-on-year
+3.68% +5.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103461 110803 102664
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.34%
Number of salaries quoted 85580 90507 85036
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 29 July 2015 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 1312 £52,000 +2.56% 149
London +13 561 £60,000 +9.09% 55
South East -12 220 £50,000 - 23
City of London +12 135 £60,000 +9.09% 17
East of England +22 115 £54,000 +8.00% 9
West Midlands -4 100 £47,500 -17.39% 15
North West +38 95 £46,000 -3.15% 11
South West -16 86 £44,500 -8.24% 16
Berkshire +20 79 £55,000 - 3
Yorkshire -19 69 £46,250 +8.18% 14
East Midlands +3 55 £55,000 +29.41% 5
Manchester +35 54 £45,000 -5.75% 8
Birmingham -13 43 £44,750 -25.41% 7
West Yorkshire -14 43 £45,000 - 10
Buckinghamshire -8 36 £43,750 -23.91% 2
Cambridgeshire +27 34 £55,000 +22.22%
Surrey +1 34 £54,500 +9.00% 9
Reading +13 31 £43,500 -27.50% 2
Scotland +9 31 £60,000 +26.31% 4
Wales +7 30 £42,500 +9.67% 6
Leeds -6 30 £45,000 +12.50% 8
South Wales +12 29 £42,500 +9.67% 5
Essex +13 27 £55,000 -2.22% 1
Kent +7 27 £46,087 +3.56% 2
Bristol -8 26 £43,000 +22.85% 5
Cardiff +1 25 £42,500 +14.09%
Hertfordshire -24 25 £52,500 +5.00% 2
Milton Keynes 0 22 £55,000 -4.34% 1
Bedfordshire +13 21 £61,250 +6.52% 5
Hampshire +2 21 £57,500 +15.00% 6

Service Manager
Top 30 Related IT Skills

For the 6 months to 29 July 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1859 (68.15%) ITIL
2 1524 (55.87%) Service Delivery
3 1047 (38.38%) Service Management
4 645 (23.64%) SLA
5 634 (23.24%) Finance
6 473 (17.34%) Project Management
7 413 (15.14%) ITIL Certification
8 385 (14.11%) Change Management
9 350 (12.83%) Incident Management
10 337 (12.35%) PRINCE2
11 334 (12.24%) Continuous Improvement
12 326 (11.95%) Problem Management
13 306 (11.22%) Microsoft
14 262 (9.60%) Degree
15 253 (9.27%) Stakeholder Management
16 237 (8.69%) Windows
17 236 (8.65%) ITSM
18 225 (8.25%) MS Excel
19 216 (7.92%) Retail
20 200 (7.33%) Analytical Skills
21 199 (7.29%) Data Centre
22 182 (6.67%) Telecoms
23 181 (6.63%) People Management
24 176 (6.45%) Line Management
25 173 (6.34%) Agile Software Development
26 164 (6.01%) Mentoring
27 139 (5.10%) Banking
28 133 (4.88%) Management Information System
29 132 (4.84%) Coaching
30 129 (4.73%) VMware

Service Manager
Top Related IT Skills by Category

For the 6 months to 29 July 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (1.76%) SharePoint
1 48 (1.76%) MS Exchange
2 15 (0.55%) Exchange Server 2010
3 13 (0.48%) Lync
4 11 (0.40%) WorkSite
5 8 (0.29%) CMS
5 8 (0.29%) SAS
6 7 (0.26%) ArcGIS
6 7 (0.26%) Exchange Server 2007
7 6 (0.22%) Confluence
8 5 (0.18%) Exchange Server 2013
8 5 (0.18%) Drupal
9 4 (0.15%) BizTalk Server
9 4 (0.15%) Blackberry Enterprise Server
10 3 (0.11%) NetWeaver
10 3 (0.11%) Adobe Experience Manager
10 3 (0.11%) WebSphere
11 2 (0.073%) Joomla!
11 2 (0.073%) Lotus Domino
11 2 (0.073%) Apache
Applications
1 225 (8.25%) MS Excel
2 113 (4.14%) MS Office
3 58 (2.13%) MS PowerPoint
4 20 (0.73%) MS Project
5 15 (0.55%) SPSS
6 5 (0.18%) Spreadsheet
7 4 (0.15%) Adobe Illustrator
7 4 (0.15%) Adobe After Effects
7 4 (0.15%) Photoshop
7 4 (0.15%) MS Visio
8 3 (0.11%) Adobe Creative Suite
9 2 (0.073%) FastStats
Business Applications
1 27 (0.99%) Remedy ITSM
2 17 (0.62%) SAP ERP
3 12 (0.44%) Summit
4 10 (0.37%) SAP SM
5 7 (0.26%) SAP FI
5 7 (0.26%) SAP CO
5 7 (0.26%) SAP FI/CO
6 6 (0.22%) Oracle Financials
7 5 (0.18%) Dynamics CRM
7 5 (0.18%) SAP SRM
8 4 (0.15%) Oracle Retail
8 4 (0.15%) assyst
8 4 (0.15%) SAP HR
9 3 (0.11%) Oracle ERP
9 3 (0.11%) SAP GRC
9 3 (0.11%) SAP Oil and Gas
10 2 (0.073%) SAP BPC
10 2 (0.073%) Oracle 11i
10 2 (0.073%) PeopleSoft Financials
10 2 (0.073%) CODA-Financials
Cloud Services
1 39 (1.43%) SaaS
2 28 (1.03%) Office 365
3 17 (0.62%) Microsoft Azure
4 13 (0.48%) Cloud Computing
5 12 (0.44%) Amazon AWS
6 9 (0.33%) IaaS
7 4 (0.15%) Mimecast
8 3 (0.11%) PaaS
8 3 (0.11%) Google Apps
9 2 (0.073%) Amazon EC2
9 2 (0.073%) Amazon S3
9 2 (0.073%) Google Analytics
10 1 (0.037%) Force.com
Communications & Networking
1 58 (2.13%) WAN
2 53 (1.94%) LAN
3 52 (1.91%) Firewall
4 41 (1.50%) Internet
4 41 (1.50%) DHCP
5 40 (1.47%) VoIP
6 34 (1.25%) SAN
7 29 (1.06%) DNS
8 28 (1.03%) Wireless
9 20 (0.73%) VPN
10 19 (0.70%) MPLS
11 18 (0.66%) TCP/IP
12 17 (0.62%) Unified Communications
13 16 (0.59%) NAS
14 14 (0.51%) Network Security
15 12 (0.44%) Cisco Nexus
16 11 (0.40%) Cisco ASA
16 11 (0.40%) NetScaler
16 11 (0.40%) DSL
17 10 (0.37%) DWDM
Database & Business Intelligence
1 62 (2.27%) SQL Server
2 21 (0.77%) Data Warehouse
3 15 (0.55%) SAP BW
3 15 (0.55%) Big Data
4 13 (0.48%) SQL Server 2008
4 13 (0.48%) BusinessObjects
5 12 (0.44%) Data Mining
6 11 (0.40%) Oracle Database
7 10 (0.37%) MySQL
8 8 (0.29%) Oracle Reports
9 7 (0.26%) Oracle Database 11g
10 6 (0.22%) SQL Server 2012
10 6 (0.22%) Crystal Reports
11 5 (0.18%) MS Access
11 5 (0.18%) SAP BI
11 5 (0.18%) SQL Server Integration Services
12 4 (0.15%) Amazon RDS
12 4 (0.15%) Oracle BI EE
12 4 (0.15%) Text Mining
13 3 (0.11%) SQL Server Reporting Services
Development Applications
1 9 (0.33%) JIRA
2 6 (0.22%) MSI
3 3 (0.11%) Maven
4 2 (0.073%) Atlassian Bamboo
4 2 (0.073%) Redmine
5 1 (0.037%) Bitbucket
5 1 (0.037%) TestDirector
5 1 (0.037%) Hudson
General
1 634 (23.24%) Finance
2 216 (7.92%) Retail
3 182 (6.67%) Telecoms
4 139 (5.10%) Banking
5 123 (4.51%) Law
6 88 (3.23%) Legal
7 78 (2.86%) Manufacturing
8 72 (2.64%) Marketing
9 50 (1.83%) Billing
10 48 (1.76%) Publishing
11 34 (1.25%) Advertising
12 27 (0.99%) German Language
13 23 (0.84%) French Language
14 21 (0.77%) Investment Banking
15 19 (0.70%) Front Office
16 16 (0.59%) Back Office
17 13 (0.48%) Multimedia
18 11 (0.40%) Financial Institution
19 10 (0.37%) Pharmaceutical
19 10 (0.37%) Aerospace
Libraries, Frameworks & Software Standards
1 24 (0.88%) Web Services
2 18 (0.66%) .NET
3 11 (0.40%) Application Packaging
4 7 (0.26%) DWR
4 7 (0.26%) ISPF
5 5 (0.18%) HTML
5 5 (0.18%) REST
6 4 (0.15%) CSS
7 3 (0.11%) J2EE
7 3 (0.11%) WSDL
7 3 (0.11%) Middleware
7 3 (0.11%) Spring
7 3 (0.11%) Sass
7 3 (0.11%) AngularJS
7 3 (0.11%) Twitter Bootstrap
7 3 (0.11%) Doctrine
7 3 (0.11%) jQuery
7 3 (0.11%) Spring MVC
8 2 (0.073%) Grails
8 2 (0.073%) Ruby on Rails
Miscellaneous
1 200 (7.33%) Analytical Skills
2 199 (7.29%) Data Centre
3 133 (4.88%) Management Information System
4 45 (1.65%) Statistics
5 42 (1.54%) Life Science
6 40 (1.47%) CMDB
6 40 (1.47%) User Experience
7 31 (1.14%) Mathematics
8 29 (1.06%) FMCG
9 26 (0.95%) Computer Science
9 26 (0.95%) Performance Metrics
10 25 (0.92%) EPoS
11 22 (0.81%) PMI
12 17 (0.62%) Blackberry
13 15 (0.55%) NHS
14 13 (0.48%) Client/Server
14 13 (0.48%) CLARiiON
15 12 (0.44%) Data Protection Act
15 12 (0.44%) Private Cloud
16 11 (0.40%) EMC VNX
Operating Systems
1 237 (8.69%) Windows
2 57 (2.09%) Windows 7
3 56 (2.05%) Linux
4 44 (1.61%) Windows Server 2008
5 39 (1.43%) Windows Server 2012
6 32 (1.17%) UNIX
7 18 (0.66%) Windows 8
8 15 (0.55%) Red Hat Enterprise Linux
9 13 (0.48%) Windows XP
10 9 (0.33%) Windows Server 2003
11 8 (0.29%) Android
12 6 (0.22%) Solaris
13 5 (0.18%) Mac OS X
13 5 (0.18%) Windows Mobile
14 4 (0.15%) Mac OS
15 3 (0.11%) Apple iOS
15 3 (0.11%) Windows Vista
16 2 (0.073%) SUSE
16 2 (0.073%) Ubuntu
16 2 (0.073%) AIX
Processes & Methodologies
1 1859 (68.15%) ITIL
2 1524 (55.87%) Service Delivery
3 1047 (38.38%) Service Management
4 473 (17.34%) Project Management
5 385 (14.11%) Change Management
6 350 (12.83%) Incident Management
7 337 (12.35%) PRINCE2
8 334 (12.24%) Continuous Improvement
9 326 (11.95%) Problem Management
10 253 (9.27%) Stakeholder Management
11 236 (8.65%) ITSM
12 181 (6.63%) People Management
13 176 (6.45%) Line Management
14 173 (6.34%) Agile Software Development
15 164 (6.01%) Mentoring
16 132 (4.84%) Coaching
17 119 (4.36%) ITIL V3
18 117 (4.29%) Release Management
19 116 (4.25%) Supplier Management
20 115 (4.22%) Performance Management
Programming Languages
1 98 (3.59%) SQL
2 39 (1.43%) C
3 17 (0.62%) Java
4 9 (0.33%) C#
5 7 (0.26%) JavaScript
6 6 (0.22%) T-SQL
7 5 (0.18%) PL/SQL
8 4 (0.15%) R
9 3 (0.11%) PowerShell
9 3 (0.11%) VBA
10 2 (0.073%) Ruby
10 2 (0.073%) VBScript
10 2 (0.073%) C++
10 2 (0.073%) Scala
11 1 (0.037%) PHP
Qualifications
1 413 (15.14%) ITIL Certification
2 262 (9.60%) Degree
3 92 (3.37%) Security Cleared
4 76 (2.79%) PRINCE2 Certification
5 62 (2.27%) SC Cleared
6 38 (1.39%) ITIL Foundation Certificate
7 22 (0.81%) DV Cleared
8 21 (0.77%) PMI Certification
9 20 (0.73%) ISEB
10 18 (0.66%) Cisco Certification
10 18 (0.66%) Microsoft Certification
10 18 (0.66%) PRINCE2 Practitioner
11 14 (0.51%) PMP
11 14 (0.51%) CCNA
12 13 (0.48%) MCSE
13 12 (0.44%) MCP
14 9 (0.33%) CISSP
14 9 (0.33%) CISM
15 8 (0.29%) A+ Certification
15 8 (0.29%) CCNP
Quality Assurance & Compliance
1 645 (23.64%) SLA
2 44 (1.61%) ISO/IEC 27001
3 38 (1.39%) QA
4 29 (1.06%) ISO 9001
5 19 (0.70%) COBIT
6 12 (0.44%) PMBOK
7 6 (0.22%) Sarbanes-Oxley
8 4 (0.15%) PCI DSS
9 3 (0.11%) EMIR
9 3 (0.11%) ISO 14001
9 3 (0.11%) ISO 9000
9 3 (0.11%) MiFID
10 1 (0.037%) ISO/IEC 20000
System Software
1 80 (2.93%) Active Directory
2 75 (2.75%) VMware Infrastructure
3 27 (0.99%) XenApp
4 22 (0.81%) Hyper-V
5 17 (0.62%) vSphere
6 11 (0.40%) UAG
6 11 (0.40%) EMC RecoverPoint
7 7 (0.26%) XenDesktop
8 6 (0.22%) Terminal Services
9 3 (0.11%) VMware ESX
10 2 (0.073%) Microsoft App-V
10 2 (0.073%) Oracle RAC
10 2 (0.073%) Citrix Presentation Server
10 2 (0.073%) XenServer
11 1 (0.037%) Xen
Systems Management
1 36 (1.32%) SCCM
2 11 (0.40%) EMC NetWorker
3 6 (0.22%) Systems Management Server (SMS)
4 5 (0.18%) WSUS
4 5 (0.18%) SCOM
4 5 (0.18%) Cisco CUCM
5 4 (0.15%) ITRS Geneos
5 4 (0.15%) Control-M
5 4 (0.15%) Tivoli
5 4 (0.15%) Backup Exec
6 3 (0.11%) NetBackup
6 3 (0.11%) Graphite
7 2 (0.073%) Symantec Enterprise Vault
7 2 (0.073%) Unicenter
7 2 (0.073%) Oracle RMAN
7 2 (0.073%) Tivoli Storage Manager
7 2 (0.073%) Norton AntiVirus
7 2 (0.073%) Data Guard
7 2 (0.073%) Zenoss
7 2 (0.073%) WhatsUp Gold
Vendors
1 306 (11.22%) Microsoft
2 129 (4.73%) VMware
3 104 (3.81%) Cisco
4 101 (3.70%) SAP
5 96 (3.52%) Oracle
6 84 (3.08%) Citrix
7 67 (2.46%) Remedy
8 44 (1.61%) EMC
9 43 (1.58%) ServiceNow
10 32 (1.17%) NetApp
11 30 (1.10%) HP
12 24 (0.88%) BMC
13 23 (0.84%) IBM
14 21 (0.77%) Avaya
14 21 (0.77%) Computacenter
15 18 (0.66%) Salesforce.com
16 16 (0.59%) Symantec
17 14 (0.51%) Red Hat
18 13 (0.48%) PeopleSoft
19 11 (0.40%) BT
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £57000.00 - £67000.00 per annum + Car, bonus + Excellent Benefits
Posted: 1 hour ago
Leeds, West Yorkshire
Integrity IT Solutions
Salary: Up to £67,000 per annum dependent on experience
Posted: 1 hour ago
London
Exposed Solutions
Salary: £60000 - £70000 per annum
Posted: 1 hour ago
Gloucestershire
Informatiq Consulting
Salary: £40000 - £45000 per annum
Posted: 2 hours ago
Inverness, Highland
Parity Professionals
Salary: excellent benefits package
Posted: 12 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 12 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 12 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 12 hours ago
Waterlooville, Hampshire
RecruitmentRevolution.com Limited
Salary: From £30,000 to £35,000 per annum
Posted: 14 hours ago
London
ARC IT Recruitment Ltd
Salary: £60000 Per Annum +car allowance+ bonus + benefits
Posted: 14 hours ago
Bedford, Bedfordshire
Imperative People
Salary: £58000.00 - £62000.00 per annum + car, bonus, full bens
Posted: 17 hours ago
West Yorkshire
Bright Executive Recruitment
Salary: £40000 - £50000 per annum + Car
Posted: 17 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £67,000 per annum
Posted: 17 hours ago
Hitchin, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: 17 hours ago
Bedford, Bedfordshire
Coal IT Services
Salary: From £55,000 to £62,000 per annum + Excellent Benefits
Posted: 19 hours ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £80,000
Posted: 19 hours ago
Guildford, Surrey
Lorien Resourcing
Posted: 23 hours ago
London
Exposed Solutions
Salary: £50000 - £70000 per annum
Posted: 23 hours ago
Plymouth, Devon
Experis Ltd
Salary: £50000 - £55000 per annum + negotiable
Posted: 23 hours ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £50000 - £60000 per annum
Posted: Yesterday