The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Services Manager
Rank 284 267 252
Rank change year-on-year
-17 -15
Permanent jobs requiring a Service Manager 1141 1333 1449
As % of all permanent IT jobs located in the UK 1.10% 1.20% 1.21%
As % of the Job Titles category 1.15% 1.25% 1.25%
Number of salaries quoted 918 1058 1140
Average salary £50,000 £50,000 £52,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £37,500 £37,500 £37,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99438 106716 115504
As % of all permanent IT jobs located in the UK 96.25% 96.46% 96.40%
Number of salaries quoted 83514 87039 93609
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 30 April 2016 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -32 1088 £50,000 - 104
London -43 414 £55,000 - 27
South East +18 217 £52,500 +5.00% 20
West Midlands +4 124 £47,500 -9.52% 17
Yorkshire -3 93 £42,000 -6.66% 3
North West +34 86 £46,000 -1.60% 15
Berkshire -22 71 £52,500 +10.52% 2
Surrey +44 66 £52,500 -4.54% 5
West Yorkshire -7 64 £42,000 -6.66% 2
Birmingham +12 62 £28,750 -52.08% 2
Manchester +23 61 £45,000 +2.27% 12
South West -16 58 £42,000 -6.66% 3
City of London -37 54 £60,000 +9.09% 9
East of England -22 52 £47,500 - 9
Leeds +4 48 £42,000 -6.66% 2
Hampshire +20 44 £54,250 +8.50% 6
Reading +13 37 £42,500 +1.19%
East Midlands -47 30 £46,500 -0.53% 8
Hertfordshire +27 26 £48,750 -
Wiltshire -13 19 £40,000 -20.00% 1
Oxfordshire -2 17 £48,500 -3.00% 1
Cheshire +25 16 £47,500 +3.26% 3
Bracknell -4 15 £52,500 -8.69%
Scotland -7 15 £37,500 -18.91% 7
Warwickshire -18 14 £51,750 +8.94% 2
North Yorkshire +6 13 £50,000 +25.00%
Swindon -3 13 £40,000 -20.00%
Bristol -7 13 £47,500 -5.00% 1
Harrogate +18 12 £50,000 +25.00%
Somerset +2 12 £50,500 +18.82% 1

Service Manager
Top 30 Related IT Skills

For the 6 months to 30 April 2016, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1450 (64.59%) ITIL
2 1184 (52.74%) Service Delivery
3 773 (34.43%) Service Management
4 717 (31.94%) Finance
5 632 (28.15%) SLA
6 345 (15.37%) ITIL Certification
7 320 (14.25%) Change Management
8 313 (13.94%) Project Management
9 309 (13.76%) ITSM
10 282 (12.56%) Microsoft
11 279 (12.43%) ITIL V3
12 272 (12.12%) Problem Management
13 267 (11.89%) Continuous Improvement
14 265 (11.80%) Incident Management
15 248 (11.05%) PRINCE2
16 247 (11.00%) Stakeholder Management
17 214 (9.53%) Telecoms
18 212 (9.44%) Windows
19 204 (9.09%) Degree
20 189 (8.42%) Analytical Skills
21 188 (8.37%) Data Centre
22 168 (7.48%) Performance Management
23 163 (7.26%) MS Excel
24 157 (6.99%) Service Design
25 152 (6.77%) Supplier Management
26 147 (6.55%) Line Management
27 135 (6.01%) Mentoring
28 128 (5.70%) People Management
29 105 (4.68%) Active Directory
30 102 (4.54%) Agile Software Development

Service Manager
Top Related IT Skills by Category

For the 6 months to 30 April 2016, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (1.60%) MS Exchange
2 34 (1.51%) SharePoint
3 15 (0.67%) Exchange Server 2010
4 12 (0.53%) Skype for Business
5 8 (0.36%) Apache
5 8 (0.36%) CMS
5 8 (0.36%) IIS
5 8 (0.36%) WordPress
6 7 (0.31%) WebSphere
7 6 (0.27%) Blackberry Enterprise Server
7 6 (0.27%) Exchange Server 2003
8 5 (0.22%) Exchange Server 2013
9 4 (0.18%) Exchange Server 2007
10 3 (0.13%) Drupal
10 3 (0.13%) Tomcat
11 2 (0.089%) BizTalk Server
11 2 (0.089%) Confluence
11 2 (0.089%) IBM Domino
11 2 (0.089%) OpenStack
11 2 (0.089%) SAS
Applications
1 163 (7.26%) MS Excel
2 97 (4.32%) MS Office
3 60 (2.67%) MS PowerPoint
4 10 (0.45%) MS Project
5 8 (0.36%) MS Visio
6 1 (0.045%) AutoCAD
6 1 (0.045%) HipChat
Business Applications
1 19 (0.85%) Oracle Financials
2 18 (0.80%) Oracle EBS
2 18 (0.80%) Oracle ERP
3 14 (0.62%) Remedy ITSM
4 12 (0.53%) Oracle EBS R12
5 9 (0.40%) SAP Oil and Gas
6 6 (0.27%) SAP ERP
7 4 (0.18%) SAP SM
7 4 (0.18%) SDL Web 8
8 3 (0.13%) Dynamics AX
9 2 (0.089%) BASE24
9 2 (0.089%) Dynamics CRM
9 2 (0.089%) Oracle 11i
9 2 (0.089%) SAP CRM
9 2 (0.089%) SAP GRC
9 2 (0.089%) SAP R/3
9 2 (0.089%) SunGard AvantGard
10 1 (0.045%) BPCS
10 1 (0.045%) Infor M3
10 1 (0.045%) SAP SD
Cloud Services
1 47 (2.09%) Microsoft Azure
2 41 (1.83%) Office 365
3 35 (1.56%) SaaS
4 31 (1.38%) Amazon AWS
5 24 (1.07%) Cloud Computing
6 17 (0.76%) IaaS
7 7 (0.31%) PaaS
8 3 (0.13%) Google Apps
9 2 (0.089%) GitHub
10 1 (0.045%) Datadog
10 1 (0.045%) SuccessFactors
10 1 (0.045%) Yammer
Communications & Networking
1 69 (3.07%) LAN
2 64 (2.85%) WAN
3 37 (1.65%) Firewall
4 31 (1.38%) SMS
4 31 (1.38%) Wireless
5 29 (1.29%) MPLS
6 28 (1.25%) Internet
6 28 (1.25%) VPN
7 26 (1.16%) DHCP
8 24 (1.07%) VoIP
9 20 (0.89%) TCP/IP
10 19 (0.85%) DNS
11 18 (0.80%) SAN
12 17 (0.76%) Intranet
13 14 (0.62%) Broadband
13 14 (0.62%) Wi-Fi
14 12 (0.53%) Ethernet
15 10 (0.45%) ATM
15 10 (0.45%) Frame Relay
15 10 (0.45%) OSPF
Database & Business Intelligence
1 53 (2.36%) SQL Server
2 16 (0.71%) Big Data
3 15 (0.67%) GIS
3 15 (0.67%) Oracle Database
4 11 (0.49%) Data Warehouse
5 9 (0.40%) MySQL
6 8 (0.36%) SQL Server Reporting Services
7 5 (0.22%) SQL Server 2008
8 4 (0.18%) Apache Cassandra
8 4 (0.18%) Hadoop
9 3 (0.13%) PostgreSQL
10 2 (0.089%) Crystal Reports
10 2 (0.089%) DataStage
10 2 (0.089%) EDRMS
10 2 (0.089%) IBM InfoSphere
10 2 (0.089%) Oracle Database 10g
10 2 (0.089%) Oracle Database 11g
10 2 (0.089%) Oracle9i Database
10 2 (0.089%) SQL Server 2000
11 1 (0.045%) BusinessObjects XI
Development Applications
1 9 (0.40%) JIRA
2 3 (0.13%) Team Foundation Server
3 2 (0.089%) Git (software)
3 2 (0.089%) GitLab
3 2 (0.089%) Subversion
3 2 (0.089%) Vagrant
4 1 (0.045%) Jenkins
4 1 (0.045%) Maven
4 1 (0.045%) Oracle Forms
4 1 (0.045%) Selenium
4 1 (0.045%) Visual Studio Tools for Office
General
1 717 (31.94%) Finance
2 214 (9.53%) Telecoms
3 96 (4.28%) Banking
4 94 (4.19%) Retail
5 52 (2.32%) Marketing
6 50 (2.23%) Legal
7 44 (1.96%) Manufacturing
8 42 (1.87%) Billing
9 40 (1.78%) Law
10 37 (1.65%) Advertising
11 22 (0.98%) Financial Institution
12 16 (0.71%) French Language
12 16 (0.71%) Publishing
13 14 (0.62%) German Language
14 12 (0.53%) Back Office
15 11 (0.49%) Investment Banking
16 9 (0.40%) Electronics
16 9 (0.40%) Spanish Language
17 8 (0.36%) Front Office
17 8 (0.36%) Local Government
Libraries, Frameworks & Software Standards
1 31 (1.38%) Flash
2 18 (0.80%) .NET
3 17 (0.76%) Web Services
4 14 (0.62%) CSS
5 11 (0.49%) HTML
6 6 (0.27%) CGI
7 5 (0.22%) jQuery
7 5 (0.22%) LAMP
7 5 (0.22%) Middleware
7 5 (0.22%) Software Packaging
8 4 (0.18%) Doctrine
8 4 (0.18%) Twitter Bootstrap
9 3 (0.13%) JSON
10 2 (0.089%) ActiveMQ
10 2 (0.089%) EDI
10 2 (0.089%) LAPP Stack
10 2 (0.089%) Oracle Fusion
10 2 (0.089%) Ruby on Rails
11 1 (0.045%) AngularJS
11 1 (0.045%) Sass
Miscellaneous
1 189 (8.42%) Analytical Skills
2 188 (8.37%) Data Centre
3 98 (4.37%) Statistics
4 91 (4.05%) Management Information System
5 32 (1.43%) Computer Science
6 30 (1.34%) NHS
7 25 (1.11%) FMCG
7 25 (1.11%) PMI
8 21 (0.94%) Hedge funds
8 21 (0.94%) Video on Demand
9 19 (0.85%) Blackberry
10 18 (0.80%) CMDB
11 16 (0.71%) Driving Licence
11 16 (0.71%) Enterprise Software
12 13 (0.58%) Life Science
12 13 (0.58%) User Experience
13 12 (0.53%) Performance Metrics
13 12 (0.53%) Social Media
14 9 (0.40%) Mainframe
15 7 (0.31%) Foreign Exchange (FX)
Operating Systems
1 212 (9.44%) Windows
2 58 (2.58%) Windows 7
3 56 (2.49%) Windows Server
4 54 (2.41%) Linux
5 49 (2.18%) Windows Server 2012
6 42 (1.87%) Unix
7 39 (1.74%) Windows Server 2008
8 18 (0.80%) Windows Server 2003
9 11 (0.49%) Windows 10
10 10 (0.45%) Android
11 9 (0.40%) Mac OS X
11 9 (0.40%) Windows 8
12 7 (0.31%) Windows XP
13 6 (0.27%) Apple iOS
14 5 (0.22%) Red Hat Enterprise Linux
15 3 (0.13%) CentOS
16 2 (0.089%) AIX
16 2 (0.089%) VMS
17 1 (0.045%) Mac OS X Server
Processes & Methodologies
1 1450 (64.59%) ITIL
2 1184 (52.74%) Service Delivery
3 773 (34.43%) Service Management
4 320 (14.25%) Change Management
5 313 (13.94%) Project Management
6 309 (13.76%) ITSM
7 279 (12.43%) ITIL V3
8 272 (12.12%) Problem Management
9 267 (11.89%) Continuous Improvement
10 265 (11.80%) Incident Management
11 248 (11.05%) PRINCE2
12 247 (11.00%) Stakeholder Management
13 168 (7.48%) Performance Management
14 157 (6.99%) Service Design
15 152 (6.77%) Supplier Management
16 147 (6.55%) Line Management
17 135 (6.01%) Mentoring
18 128 (5.70%) People Management
19 102 (4.54%) Agile Software Development
20 97 (4.32%) Coaching
Programming Languages
1 75 (3.34%) SQL
2 34 (1.51%) C
3 12 (0.53%) Java
4 11 (0.49%) PHP
5 8 (0.36%) JavaScript
6 6 (0.27%) C#
7 5 (0.22%) Python
7 5 (0.22%) Ruby
8 4 (0.18%) PL/SQL
9 3 (0.13%) PowerShell
10 2 (0.089%) Jython
10 2 (0.089%) T-SQL
10 2 (0.089%) VBA
11 1 (0.045%) Perl
11 1 (0.045%) R
11 1 (0.045%) VB.NET
Qualifications
1 345 (15.37%) ITIL Certification
2 204 (9.09%) Degree
3 59 (2.63%) Security Cleared
4 47 (2.09%) ISEB
5 46 (2.05%) PRINCE2 Certification
6 37 (1.65%) PMI Certification
7 32 (1.43%) SC Cleared
8 30 (1.34%) Microsoft Certification
9 21 (0.94%) ITIL Foundation Certificate
10 19 (0.85%) MCSE
11 16 (0.71%) Cisco Certification
12 14 (0.62%) MCITP
13 12 (0.53%) CCNA
13 12 (0.53%) MCP
13 12 (0.53%) PMP
14 11 (0.49%) MCSA
15 10 (0.45%) PRINCE2 Practitioner
16 7 (0.31%) DV Cleared
16 7 (0.31%) HND
17 6 (0.27%) DBS Check
Quality Assurance & Compliance
1 632 (28.15%) SLA
2 33 (1.47%) ISO/IEC 27001
3 26 (1.16%) QA
4 25 (1.11%) COBIT
5 10 (0.45%) ISO 9001
6 9 (0.40%) Sarbanes-Oxley
6 9 (0.40%) Solvency II
7 7 (0.31%) Data Quality
8 3 (0.13%) ISO 9000
8 3 (0.13%) PMBOK
9 2 (0.089%) EMIR
9 2 (0.089%) SSAE 16
10 1 (0.045%) GMP
10 1 (0.045%) HL7
10 1 (0.045%) HMG Infosec
10 1 (0.045%) ISO22301
10 1 (0.045%) JSP 440
10 1 (0.045%) MiFID
System Software
1 105 (4.68%) Active Directory
2 63 (2.81%) VMware Infrastructure
3 51 (2.27%) Hyper-V
4 12 (0.53%) vSphere
4 12 (0.53%) XenApp
5 8 (0.36%) XenDesktop
6 7 (0.31%) Xen
7 6 (0.27%) VMware ESX
8 4 (0.18%) vCloud
9 2 (0.089%) Oracle RAC
9 2 (0.089%) VirtualBox
10 1 (0.045%) KVM
10 1 (0.045%) Microsoft App-V
10 1 (0.045%) Terminal Server
10 1 (0.045%) Terminal Services
10 1 (0.045%) VMware Server
Systems Management
1 25 (1.11%) SCCM
2 12 (0.53%) RSA Archer
3 9 (0.40%) AirWatch
4 5 (0.22%) Backup Exec
4 5 (0.22%) Cisco UCCE
4 5 (0.22%) Puppet
5 4 (0.18%) Opscode Chef
5 4 (0.18%) SCOM
6 3 (0.13%) Ansible
6 3 (0.13%) Control-M
7 2 (0.089%) Data Guard
7 2 (0.089%) Nagios
7 2 (0.089%) OpenNMS
7 2 (0.089%) Oracle RMAN
7 2 (0.089%) Systems Management Server (SMS)
7 2 (0.089%) ZABBIX
7 2 (0.089%) Zenoss
8 1 (0.045%) Cisco CUCM
8 1 (0.045%) EMC NetWorker
8 1 (0.045%) Windows Intune
Vendors
1 282 (12.56%) Microsoft
2 93 (4.14%) VMware
3 91 (4.05%) Cisco
4 77 (3.43%) Oracle
5 66 (2.94%) SAP
6 57 (2.54%) HP
7 38 (1.69%) Citrix
8 36 (1.60%) ServiceNow
9 31 (1.38%) Cadence
9 31 (1.38%) Dell
10 29 (1.29%) NetApp
11 28 (1.25%) Sun
12 24 (1.07%) IBM
13 22 (0.98%) Remedy
14 20 (0.89%) LANDesk
15 17 (0.76%) Rackspace
16 16 (0.71%) CommVault
17 14 (0.62%) BMC
17 14 (0.62%) CheckPoint
17 14 (0.62%) Salesforce.com
Wigan, Lancashire
Intech 7
Salary: From £38,000 to £40,000 per annum excellent benefits
Posted: 13 hours ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 14 hours ago
Newcastle Upon Tyne, Tyne and Wear
IT Executive Ltd
Salary: £25000 - £40000 per annum
Posted: Yesterday
City, London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
South East London
Complete Tech Limited
Salary: Up to £40,000 per annum + fantastic benefits
Posted: Yesterday
Guildford, Surrey
FT Select
Salary: From £40,000 to £45,000 per annum + 10% bonus + 10% car allowance
Posted: Yesterday
Coventry, West Midlands (County)
Experis Ltd
Salary: £40000.00 - £50000.00 per annum + bonus + bens
Posted: Yesterday
South East
Cognizant
Posted: Yesterday
London
Quant Capital
Salary: Up to £50,000 per annum + benefit and bonus
Posted: Yesterday
London
Etech Partners
Salary: To £55K + Outstanding Bens
Posted: 2 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Bonus (7K) + Car (7K) + Bens
Posted: 2 days ago
Tamworth, Staffordshire
Robert Walters
Salary: Company Car
Posted: 2 days ago
Leeds, West Yorkshire
Spencer Rose
Salary: From £35,000 to £42,000 per annum
Posted: 2 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £85000.00 - £120000.00 per annum + bonus and benefits
Posted: 2 days ago
Wolverhampton, West Midlands (County)
CPS Group UK
Salary: £40000 - £50000 per annum + excellent benefits
Posted: 2 days ago
Edinburgh, Midlothian
Pesaro
Salary: From £40,000 to £45,000 per annum Flex Benefits Package
Posted: 2 days ago
Kingston Upon Thames, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £35511.00 - £45403.00 per annum + Excellent benefits
Posted: 2 days ago
Epsom, Surrey
FT Select
Salary: From £50,000 to £55,000 per annum plus car and benefits
Posted: 2 days ago
Maidenhead, Berkshire
RDK Consulting
Salary: £25k - 40k per year
Posted: 2 days ago
West Midlands
Harvey Nash plc
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Nottingham, Nottinghamshire
Claremont Consulting Ltd
Posted: 2 days ago
Staffordshire
Greywood Associates Limited
Salary: £50000 - £60000 per annum + Benefits
Posted: 2 days ago
Chippenham, Wiltshire
Sanderson
Salary: £32000 per annum
Posted: 3 days ago
London
Mortimer Spinks
Salary: £45000 - £50000 per annum
Posted: 3 days ago
City, London
Randstad Technologies
Salary: £50000.00 - £55000.00 per annum + excellent benefits
Posted: 3 days ago
West London
Digitech Resourcing Ltd
Salary: From £60,000 to £75,000 per annum Plus full package
Posted: 3 days ago
Manchester, Lancashire
Chris Cobbold Ltd
Salary: From £60,000 to £65,000 per annum + benefits + career progression
Posted: 3 days ago
Bristol, Avon
Sanderson
Salary: £45000 - £50000 per annum
Posted: 3 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £10000.00 - £60000.00 per annum
Posted: 3 days ago
Manchester, Lancashire
ReThink Recruitment
Posted: 4 days ago