The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 238 251 288
Rank change year-on-year
+13 +37
Permanent jobs requiring a Service Manager 1330 1196 1086
As % of all permanent IT jobs located in the UK 1.20% 1.11% 0.95%
As % of the Job Titles category 1.27% 1.17% 1.00%
Number of salaries quoted 1084 895 895
Average salary £50,000 £52,000 £50,000
Average salary % change year-on-year
-3.84% +4.00%
90% offered a salary of more than £35,250 £37,500 £35,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104608 102056 108531
As % of all permanent IT jobs located in the UK 94.68% 94.69% 95.26%
Number of salaries quoted 87149 82785 93534
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 24 December 2014 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 1258 £50,000 -4.76% 92
London +27 545 £55,000 - 32
South East -20 266 £52,500 +5.00% 23
City of London +29 143 £57,500 - 9
Berkshire +33 111 £52,500 -12.50% 3
North West +17 96 £47,500 -5.00% 3
West Midlands +23 87 £50,000 - 8
South West +19 76 £43,000 -16.50% 4
Yorkshire -24 75 £40,000 -14.37% 13
West Yorkshire +18 65 £42,500 -10.99% 10
East of England -28 61 £46,500 +1.08% 6
Reading +15 60 £52,500 -22.22% 2
Leeds +13 50 £42,500 -15.00% 9
Buckinghamshire +15 46 £47,500 -1.55% 9
Surrey -32 46 £62,500 +31.57% 3
Birmingham +2 43 £52,500 +5.00% 2
Hampshire -11 43 £46,500 -4.61% 4
Manchester -9 42 £47,500 -9.52% 2
Scotland +25 41 £52,500 +10.52% 4
East Midlands +25 38 £45,000 -5.26%
Milton Keynes +9 29 £47,500 +18.75% 5
Hertfordshire -17 29 £46,000 -12.38% 1
Cheshire +15 27 £45,000 +1.12% 1
Bristol +11 25 £39,500 +31.66%
Wales +15 20 £46,250 +8.82% 1
South Wales +11 19 £47,500 +13.00% 1
Northamptonshire -1 19 £45,000 -10.00%
Glasgow +28 17 £52,500 +50.00% 1
Coventry +6 16 £47,500 +26.66% 3
Northampton +4 16 £45,000 -10.00%

Service Manager
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1781 (68.13%) ITIL
2 1501 (57.42%) Service Delivery
3 940 (35.96%) Service Management
4 737 (28.19%) Finance
5 735 (28.12%) SLA
6 420 (16.07%) Project Management
7 372 (14.23%) ITIL Certification
8 364 (13.93%) Degree
9 348 (13.31%) Change Management
10 324 (12.39%) Microsoft
11 311 (11.90%) Problem Management
12 277 (10.60%) Continuous Improvement
13 267 (10.21%) Stakeholder Management
14 252 (9.64%) PRINCE2
15 244 (9.33%) Incident Management
16 240 (9.18%) Windows
17 228 (8.72%) ITSM
18 220 (8.42%) MS Excel
19 209 (8.00%) Analytical Skills
20 175 (6.69%) Telecoms
21 174 (6.66%) Security Cleared
22 168 (6.43%) People Management
23 162 (6.20%) SQL
24 154 (5.89%) VMware
25 153 (5.85%) ITIL V3
25 153 (5.85%) Line Management
26 141 (5.39%) Coaching
27 132 (5.05%) Supplier Management
28 127 (4.86%) Retail
28 127 (4.86%) SC Cleared

Service Manager
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (2.03%) SharePoint
2 42 (1.61%) MS Exchange
3 18 (0.69%) Lync
4 17 (0.65%) IIS
5 10 (0.38%) Exchange Server 2007
6 8 (0.31%) SharePoint 2013
7 7 (0.27%) Exchange Server 2010
7 7 (0.27%) Blackberry Enterprise Server
8 5 (0.19%) CMS
8 5 (0.19%) Apache
9 4 (0.15%) Tomcat
9 4 (0.15%) IBM Notes
9 4 (0.15%) SAS
9 4 (0.15%) Alfresco
9 4 (0.15%) Exchange Server 2013
10 3 (0.11%) SharePoint 2010
10 3 (0.11%) WebSphere
10 3 (0.11%) BizTalk Server
10 3 (0.11%) WorkSite
11 2 (0.077%) MS Project Server
Applications
1 220 (8.42%) MS Excel
2 106 (4.06%) MS Office
3 73 (2.79%) MS PowerPoint
4 32 (1.22%) MS Project
5 28 (1.07%) MS Visio
6 4 (0.15%) InfoPath
7 2 (0.077%) Spreadsheet
7 2 (0.077%) AutoCAD
8 1 (0.038%) SPSS
Business Applications
1 19 (0.73%) Dynamics CRM
2 17 (0.65%) Remedy ITSM
3 10 (0.38%) SAP ERP
4 5 (0.19%) SAP Oil and Gas
5 4 (0.15%) Dynamics AX
5 4 (0.15%) SAP LE
5 4 (0.15%) SAP BPC
6 3 (0.11%) Advent Moxy
6 3 (0.11%) Google Analytics
7 2 (0.077%) Agresso
7 2 (0.077%) SAP SD
7 2 (0.077%) Oracle EBS
8 1 (0.038%) Oracle Applications
8 1 (0.038%) Oracle Financials
8 1 (0.038%) Rolfe and Nolan
8 1 (0.038%) Sage 50
8 1 (0.038%) Markit EDM
8 1 (0.038%) Infor M3
Cloud Services
1 40 (1.53%) SaaS
2 17 (0.65%) Office 365
3 15 (0.57%) Cloud Computing
4 13 (0.50%) Amazon AWS
5 5 (0.19%) Microsoft Azure
6 2 (0.077%) Google Apps
7 1 (0.038%) IaaS
7 1 (0.038%) Heroku
Communications & Networking
1 47 (1.80%) VPN
2 42 (1.61%) Internet
3 40 (1.53%) LAN
4 37 (1.42%) WAN
4 37 (1.42%) Firewall
5 33 (1.26%) Wireless
6 29 (1.11%) 4G
6 29 (1.11%) SAN
7 28 (1.07%) DNS
7 28 (1.07%) MPLS
8 23 (0.88%) 3G
8 23 (0.88%) Unified Communications
9 21 (0.80%) LTE
10 20 (0.77%) TCP/IP
10 20 (0.77%) VoIP
11 16 (0.61%) VLAN
11 16 (0.61%) Radio Access Network
12 14 (0.54%) DHCP
12 14 (0.54%) Ethernet
12 14 (0.54%) Broadband
Database & Business Intelligence
1 67 (2.56%) SQL Server
2 24 (0.92%) MySQL
3 15 (0.57%) Data Warehouse
4 10 (0.38%) Hadoop
4 10 (0.38%) Oracle Database
5 9 (0.34%) DB2
5 9 (0.34%) Oracle Reports
6 8 (0.31%) Relational Database
7 7 (0.27%) QlikView
8 6 (0.23%) Crystal Reports
9 5 (0.19%) SQL Server 2008
10 4 (0.15%) Big Data
10 4 (0.15%) PostgreSQL
11 3 (0.11%) SQL Server Reporting Services
11 3 (0.11%) SAP BW
12 2 (0.077%) RDBMS
12 2 (0.077%) NoSQL
13 1 (0.038%) MongoDB
13 1 (0.038%) SQL Server 2012
13 1 (0.038%) MarkLogic
Development Applications
1 24 (0.92%) JIRA
2 6 (0.23%) LoadRunner
3 2 (0.077%) Jenkins
4 1 (0.038%) Gerrit
4 1 (0.038%) Oracle Forms
4 1 (0.038%) Eclipse
General
1 737 (28.19%) Finance
2 175 (6.69%) Telecoms
3 127 (4.86%) Retail
4 113 (4.32%) Banking
5 93 (3.56%) Legal
6 73 (2.79%) Law
7 72 (2.75%) Marketing
8 42 (1.61%) Financial Institution
9 38 (1.45%) Advertising
10 25 (0.96%) Billing
11 24 (0.92%) Publishing
12 21 (0.80%) Manufacturing
13 20 (0.77%) Back Office
14 19 (0.73%) Local Government
15 16 (0.61%) Investment Banking
16 10 (0.38%) German Language
17 9 (0.34%) French Language
18 8 (0.31%) Spanish Language
19 7 (0.27%) Electronics
19 7 (0.27%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 34 (1.30%) Web Services
2 20 (0.77%) HTML
3 15 (0.57%) .NET
4 14 (0.54%) XML
5 12 (0.46%) Middleware
6 9 (0.34%) CSS
7 3 (0.11%) JSON
7 3 (0.11%) ASP.NET
7 3 (0.11%) Oracle Fusion
7 3 (0.11%) Doctrine
8 2 (0.077%) .NET Framework
8 2 (0.077%) REST
8 2 (0.077%) COM
8 2 (0.077%) Application Packaging
8 2 (0.077%) SOAP
9 1 (0.038%) LAMP
9 1 (0.038%) Ajax
9 1 (0.038%) FIX Protocol
9 1 (0.038%) LINQ
9 1 (0.038%) jQuery
Miscellaneous
1 209 (8.00%) Analytical Skills
2 122 (4.67%) Management Information System
3 62 (2.37%) Statistics
4 43 (1.64%) Blackberry
5 41 (1.57%) Life Science
6 38 (1.45%) Computer Science
7 33 (1.26%) Enterprise Software
8 30 (1.15%) User Experience
8 30 (1.15%) Performance Metrics
9 27 (1.03%) NHS
10 26 (0.99%) Open Source
11 19 (0.73%) Fat Client
11 19 (0.73%) Thin Client
11 19 (0.73%) EPoS
12 15 (0.57%) CMDB
13 14 (0.54%) Smartphone
14 13 (0.50%) PMI
14 13 (0.50%) Digital Media
14 13 (0.50%) Mobile App
15 12 (0.46%) Hedge funds
Operating Systems
1 240 (9.18%) Windows
2 54 (2.07%) Windows 7
3 53 (2.03%) Linux
4 37 (1.42%) UNIX
5 32 (1.22%) Windows Server 2008
6 20 (0.77%) Windows XP
7 19 (0.73%) Windows Server 2012
8 13 (0.50%) Windows Server 2003
9 12 (0.46%) Red Hat Enterprise Linux
10 9 (0.34%) Windows 8
11 7 (0.27%) Windows Vista
12 5 (0.19%) Android
12 5 (0.19%) Solaris
13 4 (0.15%) Windows 2000
14 3 (0.11%) Mac OS
14 3 (0.11%) Windows 2000 Server
15 2 (0.077%) Debian
15 2 (0.077%) Ubuntu
15 2 (0.077%) Mac OS X
15 2 (0.077%) Apple iOS
Processes & Methodologies
1 1781 (68.13%) ITIL
2 1501 (57.42%) Service Delivery
3 940 (35.96%) Service Management
4 420 (16.07%) Project Management
5 348 (13.31%) Change Management
6 311 (11.90%) Problem Management
7 277 (10.60%) Continuous Improvement
8 267 (10.21%) Stakeholder Management
9 252 (9.64%) PRINCE2
10 244 (9.33%) Incident Management
11 228 (8.72%) ITSM
12 168 (6.43%) People Management
13 153 (5.85%) Line Management
13 153 (5.85%) ITIL V3
14 141 (5.39%) Coaching
15 132 (5.05%) Supplier Management
16 119 (4.55%) Agile Software Development
17 115 (4.40%) Performance Management
18 103 (3.94%) Release Management
18 103 (3.94%) Mentoring
Programming Languages
1 162 (6.20%) SQL
2 21 (0.80%) C
2 21 (0.80%) Java
3 11 (0.42%) JavaScript
4 7 (0.27%) C#
5 5 (0.19%) PL/SQL
6 4 (0.15%) RPG
7 3 (0.11%) VBA
8 2 (0.077%) Python
8 2 (0.077%) PHP
8 2 (0.077%) VB
8 2 (0.077%) Lingo
8 2 (0.077%) PowerShell
9 1 (0.038%) Bash Shell
9 1 (0.038%) Ruby
9 1 (0.038%) Erlang
9 1 (0.038%) CFML
9 1 (0.038%) Tcl
9 1 (0.038%) Shell Script
9 1 (0.038%) T-SQL
Qualifications
1 372 (14.23%) ITIL Certification
2 364 (13.93%) Degree
3 174 (6.66%) Security Cleared
4 127 (4.86%) SC Cleared
5 38 (1.45%) PRINCE2 Certification
6 34 (1.30%) PMI Certification
7 30 (1.15%) ISEB
8 29 (1.11%) ITIL Foundation Certificate
9 28 (1.07%) DV Cleared
10 25 (0.96%) MCP
11 24 (0.92%) PMP
12 21 (0.80%) Microsoft Certification
13 19 (0.73%) Cisco Certification
14 18 (0.69%) MCSE
15 16 (0.61%) CCNA
16 11 (0.42%) MCSA
17 10 (0.38%) MCITP
18 9 (0.34%) PRINCE2 Practitioner
19 5 (0.19%) Citrix Certification
20 4 (0.15%) CCA
Quality Assurance & Compliance
1 735 (28.12%) SLA
2 64 (2.45%) QA
3 50 (1.91%) ISO/IEC 27001
4 48 (1.84%) COBIT
5 38 (1.45%) ISO 9001
6 13 (0.50%) PCI DSS
7 7 (0.27%) Sarbanes-Oxley
8 4 (0.15%) FATCA
9 3 (0.11%) ISO 9000
9 3 (0.11%) ISO/IEC 20000
10 2 (0.077%) BS25999
10 2 (0.077%) EMIR
10 2 (0.077%) Basel III
10 2 (0.077%) BS15000
10 2 (0.077%) MiFID
11 1 (0.038%) GxP
11 1 (0.038%) TickIT
11 1 (0.038%) FINREP
System Software
1 90 (3.44%) Active Directory
2 49 (1.87%) VMware Infrastructure
3 37 (1.42%) XenApp
4 18 (0.69%) Hyper-V
5 17 (0.65%) XenDesktop
6 13 (0.50%) Citrix Presentation Server
6 13 (0.50%) Terminal Services
7 9 (0.34%) vSphere
7 9 (0.34%) UAG
8 8 (0.31%) EMC RecoverPoint
9 6 (0.23%) Microsoft Virtual Server
10 2 (0.077%) Microsoft App-V
10 2 (0.077%) VMware ESX
11 1 (0.038%) Oracle RMAN
11 1 (0.038%) MetaFrame
Systems Management
1 20 (0.77%) SCCM
2 11 (0.42%) SCOM
3 8 (0.31%) EMC NetWorker
3 8 (0.31%) HP Quality Center
3 8 (0.31%) Puppet
3 8 (0.31%) Backup Exec
4 7 (0.27%) HP UCMDB
5 6 (0.23%) Nagios
6 5 (0.19%) Oracle Enterprise Manager
6 5 (0.19%) NetBackup
7 4 (0.15%) Ganglia
7 4 (0.15%) Tivoli
8 3 (0.11%) Tivoli Storage Manager
8 3 (0.11%) Cisco UCCX
9 2 (0.077%) Unicenter
9 2 (0.077%) Legato
9 2 (0.077%) WSUS
9 2 (0.077%) Graphite
10 1 (0.038%) Opscode Chef
10 1 (0.038%) Foglight
Vendors
1 324 (12.39%) Microsoft
2 154 (5.89%) VMware
3 108 (4.13%) Citrix
4 88 (3.37%) Oracle
5 66 (2.52%) Cisco
6 61 (2.33%) SAP
7 46 (1.76%) ServiceNow
8 44 (1.68%) Remedy
9 40 (1.53%) HP
10 29 (1.11%) Avaya
11 16 (0.61%) EMC
12 14 (0.54%) Juniper
12 14 (0.54%) McAfee
13 13 (0.50%) Red Hat
14 12 (0.46%) Teradata
15 11 (0.42%) Salesforce.com
15 11 (0.42%) Wyse
15 11 (0.42%) Fidessa
16 10 (0.38%) IBM
17 9 (0.34%) Sybase
Yorkshire
Harvey Nash
Posted: 15 hours ago
London
Resource Solutions - Visa
Posted: Yesterday
Cambridge, Cambridgeshire
Bell Educational Services
Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Posted: Yesterday
City, London
Aria Select Ltd
Salary: From £45,000 to £55,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 2 days ago
Salford, Lancashire
Oscar Associates (UK) Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 3 days ago
South East London
FT Select
Salary: From £45,000 to £50,000 per annum plus benefits
Posted: 3 days ago
Croydon, Surrey
Global Technology Solutions Ltd
Salary: £55000 - £60000 per annum + 10% Bonus
Posted: 3 days ago
Berkshire
Haybrook IT Resourcing Ltd
Salary: From £50,000 to £55,000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
MPS
Salary: From £35,000 to £35,000 per annum Attractive salary plus benefits
Posted: 3 days ago
London
Maclean Moore Consulting
Salary: From £60,000 to £75,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 3 days ago
Fareham, Hampshire
Executive Recruitment Services (ERS)
Salary: £70000 - £90000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 45 - 55k
Posted: 3 days ago
Leeds
MPS
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £28000 - £35000 per annum + PENSION + BENS
Posted: 4 days ago
Reading, Berkshire
The People Network
Salary: £55000 - £65000 per annum + Excellent Benefits
Posted: 4 days ago
Manchester, Lancashire
ANSON MCCADE
Salary: From £42,000 to £55,000 per annum + package and benefits (Depending o
Posted: 4 days ago
London
ANSON MCCADE
Salary: From £42,000 to £55,000 per annum + package and benefits (Depending o
Posted: 4 days ago
City, London
ComputAppoint
Salary: £7000 - £70000 per annum
Posted: 4 days ago