The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Services Manager
Rank 235 248 311
Rank change year-on-year
+13 +63
Permanent jobs requiring a Service Manager 1320 1193 946
As % of all permanent IT jobs located in the UK 1.25% 1.15% 0.87%
As % of the Job Titles category 1.32% 1.21% 0.91%
Number of salaries quoted 1047 902 774
Average salary £50,000 £51,500 £49,500
Average salary % change year-on-year
-2.91% +4.04%
90% offered a salary of more than £37,500 £37,500 £35,878
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100150 98294 103682
As % of all permanent IT jobs located in the UK 94.81% 94.57% 95.15%
Number of salaries quoted 83451 79476 89033
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 23 January 2015 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 1248 £50,000 -3.84% 161
London +19 517 £55,000 - 49
South East -17 265 £52,500 +5.00% 33
City of London +10 118 £57,000 -0.86% 12
North West +25 113 £47,500 -7.76% 17
Berkshire +21 99 £52,500 -12.50% 9
Yorkshire -9 96 £40,000 -11.11% 11
West Yorkshire +27 91 £40,000 -14.37% 9
Leeds +23 70 £42,500 -15.00% 8
West Midlands 0 64 £50,000 - 18
East of England -25 64 £50,000 +2.56% 9
South West +24 60 £42,500 -17.47% 14
East Midlands +36 59 £45,000 -5.26% 12
Surrey -30 59 £60,000 +33.33% 2
Reading +18 58 £52,500 +16.66% 2
Manchester +5 58 £46,250 -10.19% 11
Buckinghamshire +26 57 £47,500 +5.55% 4
Scotland +21 42 £52,500 +28.04%
Cheshire +8 38 £47,500 +5.55% 1
Hampshire -11 36 £41,500 -17.00% 11
Birmingham +7 35 £52,500 +5.00% 8
Milton Keynes +10 34 £47,500 +18.75% 2
Hertfordshire -20 27 £42,500 -19.04% 6
Northamptonshire +11 20 £45,000 -10.00% 2
Bristol +11 19 £39,500 +35.04% 5
Leicestershire +31 18 £45,000 -5.26% 6
High Wycombe +14 18 £31,500 -45.68% 2
Northampton +6 17 £45,000 -10.00% 1
Wales -5 17 £47,500 +14.28% 1
Glasgow +21 16 £52,500 +44.82%

Service Manager
Top 30 Related IT Skills

For the 6 months to 23 January 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1753 (68.40%) ITIL
2 1496 (58.37%) Service Delivery
3 923 (36.01%) Service Management
4 737 (28.76%) Finance
5 722 (28.17%) SLA
6 401 (15.65%) Project Management
7 385 (15.02%) Degree
8 355 (13.85%) ITIL Certification
9 337 (13.15%) Change Management
10 316 (12.33%) Microsoft
11 292 (11.39%) Problem Management
12 269 (10.50%) Continuous Improvement
13 257 (10.03%) PRINCE2
14 251 (9.79%) Stakeholder Management
15 240 (9.36%) Windows
16 232 (9.05%) Incident Management
17 218 (8.51%) MS Excel
18 210 (8.19%) Analytical Skills
19 209 (8.15%) ITSM
20 174 (6.79%) SQL
21 169 (6.59%) Security Cleared
22 168 (6.55%) Telecoms
23 162 (6.32%) People Management
24 159 (6.20%) VMware
25 158 (6.16%) ITIL V3
26 149 (5.81%) Coaching
27 145 (5.66%) Line Management
28 126 (4.92%) Performance Management
29 120 (4.68%) SC Cleared
29 120 (4.68%) Retail

Service Manager
Top Related IT Skills by Category

For the 6 months to 23 January 2015, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (2.15%) SharePoint
2 41 (1.60%) MS Exchange
3 21 (0.82%) IIS
4 13 (0.51%) Lync
5 9 (0.35%) SharePoint 2013
5 9 (0.35%) WorkSite
6 7 (0.27%) Exchange Server 2010
7 6 (0.23%) CMS
7 6 (0.23%) Alfresco
8 5 (0.20%) Apache
8 5 (0.20%) Blackberry Enterprise Server
9 4 (0.16%) Exchange Server 2007
9 4 (0.16%) Tomcat
9 4 (0.16%) IBM Notes
9 4 (0.16%) Exchange Server 2013
10 3 (0.12%) SAS
10 3 (0.12%) BizTalk Server
10 3 (0.12%) WebSphere
11 2 (0.078%) MS Project Server
12 1 (0.039%) JCAPS
Applications
1 218 (8.51%) MS Excel
2 104 (4.06%) MS Office
3 70 (2.73%) MS PowerPoint
4 33 (1.29%) MS Project
5 31 (1.21%) MS Visio
6 4 (0.16%) InfoPath
7 2 (0.078%) Spreadsheet
8 1 (0.039%) AutoCAD
Business Applications
1 19 (0.74%) Dynamics CRM
2 16 (0.62%) Remedy ITSM
3 11 (0.43%) SAP ERP
4 5 (0.20%) SAP Oil and Gas
5 4 (0.16%) SAP LE
5 4 (0.16%) Dynamics AX
5 4 (0.16%) Oracle Financials
5 4 (0.16%) Rolfe and Nolan
6 3 (0.12%) Google Analytics
6 3 (0.12%) SAP BPC
6 3 (0.12%) Advent Moxy
7 2 (0.078%) Oracle EBS
7 2 (0.078%) SAP SD
8 1 (0.039%) Markit EDM
8 1 (0.039%) Sage 50
8 1 (0.039%) Oracle Applications
Cloud Services
1 38 (1.48%) SaaS
2 15 (0.59%) Office 365
3 12 (0.47%) Amazon AWS
3 12 (0.47%) Cloud Computing
4 4 (0.16%) Microsoft Azure
5 2 (0.078%) Heroku
5 2 (0.078%) Google Apps
Communications & Networking
1 46 (1.79%) VPN
2 42 (1.64%) Internet
3 37 (1.44%) Firewall
4 34 (1.33%) Wireless
5 32 (1.25%) MPLS
6 30 (1.17%) LAN
7 29 (1.13%) WAN
8 24 (0.94%) DNS
9 22 (0.86%) 4G
10 20 (0.78%) VoIP
11 19 (0.74%) TCP/IP
11 19 (0.74%) SAN
12 18 (0.70%) DHCP
13 17 (0.66%) LTE
13 17 (0.66%) Ethernet
14 16 (0.62%) VLAN
15 15 (0.59%) 3G
16 14 (0.55%) Unified Communications
17 13 (0.51%) Radio Access Network
18 12 (0.47%) Intranet
Database & Business Intelligence
1 68 (2.65%) SQL Server
2 22 (0.86%) MySQL
3 17 (0.66%) Data Warehouse
4 10 (0.39%) DB2
4 10 (0.39%) Hadoop
5 9 (0.35%) Oracle Reports
6 8 (0.31%) Relational Database
7 7 (0.27%) Oracle Database
7 7 (0.27%) SQL Server Reporting Services
7 7 (0.27%) QlikView
8 6 (0.23%) PostgreSQL
8 6 (0.23%) Crystal Reports
9 4 (0.16%) Big Data
10 3 (0.12%) NoSQL
10 3 (0.12%) SAP BW
11 2 (0.078%) Oracle Database 11g
11 2 (0.078%) MS Access
11 2 (0.078%) RDBMS
11 2 (0.078%) MongoDB
11 2 (0.078%) SQL Server 2008
Development Applications
1 25 (0.98%) JIRA
2 4 (0.16%) Eclipse
3 3 (0.12%) Jenkins
3 3 (0.12%) MSI
4 2 (0.078%) LoadRunner
4 2 (0.078%) Oracle Forms
5 1 (0.039%) Gerrit
5 1 (0.039%) TestDirector
General
1 737 (28.76%) Finance
2 168 (6.55%) Telecoms
3 120 (4.68%) Retail
4 114 (4.45%) Banking
5 88 (3.43%) Legal
6 72 (2.81%) Marketing
7 71 (2.77%) Law
8 42 (1.64%) Financial Institution
9 32 (1.25%) Advertising
10 25 (0.98%) Publishing
10 25 (0.98%) Billing
11 23 (0.90%) Manufacturing
12 22 (0.86%) Investment Banking
13 16 (0.62%) Back Office
14 11 (0.43%) Local Government
15 9 (0.35%) French Language
16 8 (0.31%) German Language
17 7 (0.27%) Electronics
17 7 (0.27%) Spanish Language
18 5 (0.20%) Aerospace
Libraries, Frameworks & Software Standards
1 30 (1.17%) Web Services
2 26 (1.01%) HTML
3 18 (0.70%) .NET
4 16 (0.62%) CSS
5 13 (0.51%) XML
6 11 (0.43%) Middleware
7 4 (0.16%) jQuery
7 4 (0.16%) Doctrine
8 3 (0.12%) Oracle Fusion
8 3 (0.12%) ASP.NET
8 3 (0.12%) LAMP
8 3 (0.12%) JSON
9 2 (0.078%) .NET Framework
9 2 (0.078%) JSP
9 2 (0.078%) WSDL
9 2 (0.078%) WebSockets
9 2 (0.078%) REST
9 2 (0.078%) RESTful
10 1 (0.039%) ADO.NET Entity Framework
10 1 (0.039%) D-Bus
Miscellaneous
1 210 (8.19%) Analytical Skills
2 114 (4.45%) Management Information System
3 60 (2.34%) Statistics
4 46 (1.79%) Life Science
5 43 (1.68%) Blackberry
6 41 (1.60%) Computer Science
7 38 (1.48%) User Experience
8 33 (1.29%) Performance Metrics
9 30 (1.17%) Open Source
10 27 (1.05%) Enterprise Software
11 24 (0.94%) EPoS
12 19 (0.74%) NHS
13 16 (0.62%) PMI
13 16 (0.62%) Digital Media
14 14 (0.55%) CMDB
14 14 (0.55%) Smartphone
14 14 (0.55%) Mobile App
14 14 (0.55%) Hedge funds
15 12 (0.47%) Mathematics
15 12 (0.47%) Tandem
Operating Systems
1 240 (9.36%) Windows
2 54 (2.11%) Windows 7
3 49 (1.91%) Linux
4 45 (1.76%) UNIX
5 30 (1.17%) Windows Server 2008
6 20 (0.78%) Windows XP
7 16 (0.62%) Windows Server 2012
8 12 (0.47%) Windows Server 2003
9 9 (0.35%) Android
10 7 (0.27%) Red Hat Enterprise Linux
10 7 (0.27%) Windows 8
10 7 (0.27%) Apple iOS
10 7 (0.27%) Windows Vista
11 4 (0.16%) Solaris
11 4 (0.16%) Windows 2000
12 3 (0.12%) Mac OS
13 2 (0.078%) Mac OS X
13 2 (0.078%) Windows 2000 Server
14 1 (0.039%) Windows Phone
14 1 (0.039%) Debian
Processes & Methodologies
1 1753 (68.40%) ITIL
2 1496 (58.37%) Service Delivery
3 923 (36.01%) Service Management
4 401 (15.65%) Project Management
5 337 (13.15%) Change Management
6 292 (11.39%) Problem Management
7 269 (10.50%) Continuous Improvement
8 257 (10.03%) PRINCE2
9 251 (9.79%) Stakeholder Management
10 232 (9.05%) Incident Management
11 209 (8.15%) ITSM
12 162 (6.32%) People Management
13 158 (6.16%) ITIL V3
14 149 (5.81%) Coaching
15 145 (5.66%) Line Management
16 126 (4.92%) Performance Management
17 117 (4.56%) Agile Software Development
18 115 (4.49%) Supplier Management
19 112 (4.37%) Mentoring
20 96 (3.75%) CRM
Programming Languages
1 174 (6.79%) SQL
2 27 (1.05%) C
2 27 (1.05%) Java
3 18 (0.70%) JavaScript
4 15 (0.59%) C#
5 7 (0.27%) PL/SQL
6 5 (0.20%) PowerShell
7 4 (0.16%) RPG
7 4 (0.16%) PHP
7 4 (0.16%) VBA
8 3 (0.12%) Python
9 2 (0.078%) Ruby
9 2 (0.078%) Lingo
9 2 (0.078%) T-SQL
9 2 (0.078%) VB
9 2 (0.078%) VB.NET
10 1 (0.039%) Erlang
10 1 (0.039%) Bash Shell
10 1 (0.039%) CFML
10 1 (0.039%) VBScript
Qualifications
1 385 (15.02%) Degree
2 355 (13.85%) ITIL Certification
3 169 (6.59%) Security Cleared
4 120 (4.68%) SC Cleared
5 40 (1.56%) PRINCE2 Certification
6 36 (1.40%) PMI Certification
7 32 (1.25%) ITIL Foundation Certificate
8 30 (1.17%) DV Cleared
9 27 (1.05%) ISEB
10 24 (0.94%) PMP
11 22 (0.86%) MCP
12 16 (0.62%) Cisco Certification
13 14 (0.55%) Microsoft Certification
14 13 (0.51%) CCNA
14 13 (0.51%) MCSE
15 12 (0.47%) PRINCE2 Practitioner
16 7 (0.27%) CTC Cleared
16 7 (0.27%) MCITP
17 5 (0.20%) MCSA
18 4 (0.16%) CISM
Quality Assurance & Compliance
1 722 (28.17%) SLA
2 66 (2.58%) QA
3 42 (1.64%) COBIT
4 38 (1.48%) ISO/IEC 27001
5 32 (1.25%) ISO 9001
6 11 (0.43%) PCI DSS
7 8 (0.31%) Sarbanes-Oxley
8 4 (0.16%) ISO 9000
8 4 (0.16%) FATCA
8 4 (0.16%) ISO/IEC 20000
9 2 (0.078%) MiFID
9 2 (0.078%) BS15000
9 2 (0.078%) Basel III
9 2 (0.078%) EMIR
10 1 (0.039%) BS25999
10 1 (0.039%) FINREP
10 1 (0.039%) TickIT
System Software
1 79 (3.08%) Active Directory
2 44 (1.72%) VMware Infrastructure
3 31 (1.21%) XenApp
4 17 (0.66%) XenDesktop
5 14 (0.55%) Citrix Presentation Server
6 13 (0.51%) Terminal Services
7 12 (0.47%) Hyper-V
8 10 (0.39%) vSphere
9 8 (0.31%) UAG
10 7 (0.27%) EMC RecoverPoint
11 6 (0.23%) Microsoft Virtual Server
12 3 (0.12%) VMware ESXi
13 2 (0.078%) VMware ESX
13 2 (0.078%) Microsoft App-V
14 1 (0.039%) XenServer
14 1 (0.039%) Oracle RMAN
Systems Management
1 18 (0.70%) SCCM
2 9 (0.35%) HP Quality Center
3 8 (0.31%) Puppet
4 7 (0.27%) HP UCMDB
4 7 (0.27%) EMC NetWorker
5 6 (0.23%) Nagios
6 5 (0.20%) SCOM
6 5 (0.20%) Oracle Enterprise Manager
7 4 (0.16%) Tivoli
7 4 (0.16%) Ganglia
8 2 (0.078%) WSUS
8 2 (0.078%) NetBackup
8 2 (0.078%) Backup Exec
8 2 (0.078%) Unicenter
8 2 (0.078%) Legato
8 2 (0.078%) Tivoli Storage Manager
8 2 (0.078%) Systems Management Server (SMS)
8 2 (0.078%) Graphite
9 1 (0.039%) BMC Performance Manager
9 1 (0.039%) Data Guard
Vendors
1 316 (12.33%) Microsoft
2 159 (6.20%) VMware
3 102 (3.98%) Citrix
4 89 (3.47%) Oracle
5 78 (3.04%) Cisco
6 65 (2.54%) SAP
7 43 (1.68%) ServiceNow
7 43 (1.68%) HP
8 36 (1.40%) Remedy
9 32 (1.25%) Avaya
10 17 (0.66%) EMC
11 16 (0.62%) Teradata
12 15 (0.59%) McAfee
13 14 (0.55%) Dell
14 13 (0.51%) Juniper
15 11 (0.43%) Fidessa
16 10 (0.39%) Salesforce.com
16 10 (0.39%) Nortel
16 10 (0.39%) BMC
16 10 (0.39%) Sybase
City, London
TRG
Salary: £50000 - £60000 Per Annum Benefits
Posted: 3 hours ago
Loughborough, Leicestershire
Hays UK - Loughborough University
Salary: excellent benefits
Posted: Yesterday
Maidenhead, Berkshire
Fenwick Ryan
Salary: £80000 - £100000 per annum + Bonus + Car + Bens
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £46000 per annum + Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £38000.00 - £40000.00 per annum
Posted: Yesterday
Bedford, Bedfordshire
Polar Recruitment
Salary: £35000 per annum + + Car (7K) + Bonus (4K) + Benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £40,000 to £45,000 per annum plus additional benefits
Posted: Yesterday
London
DCL Search & Selection
Salary: £55k - 60k per year + Benefits
Posted: Yesterday
Watford, Hertfordshire
CDI Anders Elite Ltd
Posted: Yesterday
Tring, Hertfordshire
Bluetownonline
Salary: Competitive dependent on experience
Posted: Yesterday
South East London
FT Select
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: Yesterday
London
Scope AT Limited
Salary: benefits
Posted: Yesterday
Corsham, Wiltshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
Leeds, West Yorkshire
set2recruit
Salary: From £35,000 to £45,000 per annum with added bonus and benefits
Posted: 2 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £50,000 to £60,000 per annum
Posted: 2 days ago
Watford, Hertfordshire
Roc Search
Posted: 2 days ago
Croydon, Surrey
Coal IT Services
Salary: From £50,000 to £60,000 per annum depending on experience
Posted: 2 days ago
Peterborough, Cambridgeshire
@ITS
Salary: From £0 to £0 per annum Strong market salaries on offer
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Salary: £50000 - £60000 per annum + Excellent Benefits Package
Posted: 2 days ago
London
Etech Partners
Salary: From £50,000 to £55,000 per annum To £55K + Bens
Posted: 2 days ago