The table below looks at the statistics for the Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Services Manager
Rank 246 271 264
Rank change year-on-year
+25 -7
Permanent jobs requiring a Service Manager 1300 1148 1148
As % of all permanent IT jobs located in the UK 1.14% 1.04% 1.04%
As % of the Job Titles category 1.21% 1.10% 1.09%
Number of salaries quoted 1070 888 937
Average salary £52,500 £52,000 £50,000
Average salary % change year-on-year
+0.96% +4.00%
90% offered a salary of more than £35,198 £37,000 £35,538
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107809 104785 105042
As % of all permanent IT jobs located in the UK 94.62% 94.70% 95.27%
Number of salaries quoted 89260 86303 89863
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager within the UK.

Service Manager Salary Trend in the UK

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager over the 3 months to 21 November 2014 within the UK.

Service Manager Salary Histogram in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 1236 £52,500 - 140
London +15 540 £55,000 - 48
South East -14 256 £50,000 - 34
City of London +23 128 £60,000 - 18
North West +34 107 £44,000 -2.22% 7
Berkshire +38 105 £52,500 -4.54% 12
West Midlands +53 101 £52,500 +16.66% 12
South West +23 81 £45,250 -4.73% 20
Yorkshire -41 62 £41,250 -8.33% 9
East of England -23 61 £45,500 +7.05% 6
Birmingham +20 59 £55,000 +22.22% 3
Reading +21 56 £55,000 -15.38% 5
Hampshire +11 55 £50,000 +33.33% 3
West Yorkshire -17 49 £42,500 -5.55% 6
Surrey -1 40 £55,000 +10.00% 3
Manchester -7 38 £45,000 -11.33% 4
Buckinghamshire 0 37 £47,500 -9.52% 7
Leeds -11 37 £42,500 -5.55% 3
Cheshire +23 36 £42,500 -4.49% 2
Bristol +28 31 £39,500 +31.66% 5
Wales +22 29 £45,000 +5.88% 1
South Wales +29 27 £45,000 +5.88% 1
Cambridgeshire +19 26 £43,450 +28.74% 1
Scotland +4 26 £52,500 +19.31% 8
East Midlands +9 25 £47,500 +5.55% 2
Wiltshire +8 20 £65,000 +116.66% 3
Hertfordshire -15 19 £48,750 -7.14% 3
High Wycombe - 19 £47,500 - 5
Newport - 18 £47,500 - 1
Cambridge +7 16 £43,450 +13.96% 1

Service Manager
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1800 (67.62%) ITIL
2 1481 (55.63%) Service Delivery
3 929 (34.90%) Service Management
4 734 (27.57%) Finance
5 717 (26.93%) SLA
6 464 (17.43%) Project Management
7 395 (14.84%) ITIL Certification
8 339 (12.73%) Degree
9 337 (12.66%) Change Management
10 326 (12.25%) Microsoft
11 292 (10.97%) Problem Management
12 286 (10.74%) Continuous Improvement
13 260 (9.77%) PRINCE2
13 260 (9.77%) Stakeholder Management
14 248 (9.32%) Windows
15 234 (8.79%) ITSM
16 229 (8.60%) Incident Management
17 220 (8.26%) Analytical Skills
18 217 (8.15%) MS Excel
19 177 (6.65%) Telecoms
20 173 (6.50%) Line Management
21 167 (6.27%) People Management
22 156 (5.86%) Security Cleared
23 154 (5.79%) ITIL V3
24 148 (5.56%) VMware
25 143 (5.37%) Retail
26 136 (5.11%) SQL
27 133 (5.00%) Supplier Management
28 132 (4.96%) Management Information System
28 132 (4.96%) Coaching

Service Manager
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (2.07%) MS Exchange
2 51 (1.92%) SharePoint
3 19 (0.71%) IIS
4 18 (0.68%) Lync
5 13 (0.49%) Exchange Server 2007
6 11 (0.41%) Exchange Server 2010
7 8 (0.30%) SharePoint 2013
8 7 (0.26%) Exchange Server 2013
8 7 (0.26%) CMS
9 6 (0.23%) Apache
9 6 (0.23%) Tomcat
9 6 (0.23%) BizTalk Server
9 6 (0.23%) Blackberry Enterprise Server
10 5 (0.19%) IBM Notes
11 3 (0.11%) WebSphere
11 3 (0.11%) Alfresco
11 3 (0.11%) SharePoint 2010
12 2 (0.075%) JCAPS
12 2 (0.075%) Moodle
13 1 (0.038%) Node.js
Applications
1 217 (8.15%) MS Excel
2 105 (3.94%) MS Office
3 61 (2.29%) MS PowerPoint
4 39 (1.47%) MS Project
5 25 (0.94%) MS Visio
6 4 (0.15%) InfoPath
6 4 (0.15%) Spreadsheet
7 2 (0.075%) AutoCAD
8 1 (0.038%) Adobe Illustrator
8 1 (0.038%) Adobe Creative Suite
8 1 (0.038%) SPSS
8 1 (0.038%) Photoshop
Business Applications
1 20 (0.75%) Dynamics CRM
2 12 (0.45%) Remedy ITSM
3 8 (0.30%) Dynamics AX
4 6 (0.23%) Oracle EBS
5 5 (0.19%) SAP Oil and Gas
5 5 (0.19%) Google Analytics
6 4 (0.15%) SAP ERP
6 4 (0.15%) Agresso
6 4 (0.15%) SAP BPC
7 3 (0.11%) Advent Moxy
7 3 (0.11%) Oracle Financials
7 3 (0.11%) Oracle Applications
8 2 (0.075%) Oracle 11i
8 2 (0.075%) SAP SD
8 2 (0.075%) Oracle General Ledger
8 2 (0.075%) Oracle EBS R12
8 2 (0.075%) Oracle Payables
8 2 (0.075%) Oracle Receivables
8 2 (0.075%) SAP Business One
9 1 (0.038%) Markit EDM
Cloud Services
1 39 (1.47%) SaaS
2 17 (0.64%) Office 365
3 14 (0.53%) Cloud Computing
4 7 (0.26%) Amazon AWS
5 5 (0.19%) Microsoft Azure
6 2 (0.075%) IaaS
7 1 (0.038%) Google Apps
Communications & Networking
1 43 (1.62%) LAN
2 41 (1.54%) VPN
3 40 (1.50%) Internet
3 40 (1.50%) WAN
4 35 (1.31%) Firewall
5 34 (1.28%) SAN
6 32 (1.20%) DNS
6 32 (1.20%) 4G
7 28 (1.05%) 3G
8 25 (0.94%) MPLS
8 25 (0.94%) LTE
9 24 (0.90%) Unified Communications
9 24 (0.90%) Wireless
9 24 (0.90%) DHCP
10 18 (0.68%) VoIP
11 17 (0.64%) Cisco ASA
11 17 (0.64%) Cisco Nexus
12 16 (0.60%) Radio Access Network
12 16 (0.60%) NetScaler
13 15 (0.56%) VLAN
Database & Business Intelligence
1 78 (2.93%) SQL Server
2 20 (0.75%) MySQL
3 13 (0.49%) Data Warehouse
4 12 (0.45%) Oracle Reports
4 12 (0.45%) Oracle Database
5 9 (0.34%) Relational Database
6 8 (0.30%) Hadoop
7 7 (0.26%) DB2
7 7 (0.26%) SQL Server 2008
8 6 (0.23%) Crystal Reports
9 3 (0.11%) RDBMS
9 3 (0.11%) QlikView
9 3 (0.11%) SAP BW
9 3 (0.11%) PostgreSQL
9 3 (0.11%) SQL Server Reporting Services
10 2 (0.075%) SQL Server 2005
10 2 (0.075%) SQL Server 2012
11 1 (0.038%) MarkLogic
11 1 (0.038%) Big Data
11 1 (0.038%) Essbase
Development Applications
1 22 (0.83%) JIRA
2 6 (0.23%) LoadRunner
3 2 (0.075%) Oracle Forms
4 1 (0.038%) Git (software)
4 1 (0.038%) Jenkins
General
1 734 (27.57%) Finance
2 177 (6.65%) Telecoms
3 143 (5.37%) Retail
4 115 (4.32%) Banking
5 82 (3.08%) Legal
6 75 (2.82%) Marketing
7 72 (2.70%) Law
8 45 (1.69%) Financial Institution
9 43 (1.62%) Advertising
10 25 (0.94%) Manufacturing
10 25 (0.94%) Billing
11 24 (0.90%) Back Office
12 23 (0.86%) Publishing
13 21 (0.79%) Local Government
14 15 (0.56%) Investment Banking
15 14 (0.53%) German Language
16 10 (0.38%) French Language
17 9 (0.34%) Spanish Language
18 8 (0.30%) Games
18 8 (0.30%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 37 (1.39%) Web Services
2 25 (0.94%) HTML
3 18 (0.68%) .NET
4 15 (0.56%) XML
4 15 (0.56%) Middleware
5 12 (0.45%) CSS
6 4 (0.15%) ASP.NET
7 3 (0.11%) Oracle Fusion
8 2 (0.075%) LAMP
8 2 (0.075%) jQuery
8 2 (0.075%) COM
8 2 (0.075%) .NET Framework
8 2 (0.075%) JSON
8 2 (0.075%) Application Packaging
9 1 (0.038%) FIX Protocol
9 1 (0.038%) Software Packaging
9 1 (0.038%) LINQ
9 1 (0.038%) JDBC
9 1 (0.038%) SOAP
9 1 (0.038%) X-Windows
Miscellaneous
1 220 (8.26%) Analytical Skills
2 132 (4.96%) Management Information System
3 61 (2.29%) Statistics
4 44 (1.65%) Computer Science
5 42 (1.58%) Blackberry
6 32 (1.20%) NHS
7 31 (1.16%) Life Science
8 30 (1.13%) Enterprise Software
9 26 (0.98%) User Experience
10 23 (0.86%) Performance Metrics
11 22 (0.83%) EPoS
12 21 (0.79%) Open Source
13 20 (0.75%) CMDB
14 17 (0.64%) Thin Client
14 17 (0.64%) CLARiiON
14 17 (0.64%) Fat Client
15 16 (0.60%) PMI
16 15 (0.56%) iPad
17 14 (0.53%) Smartphone
18 13 (0.49%) Hedge funds
Operating Systems
1 248 (9.32%) Windows
2 57 (2.14%) Linux
3 51 (1.92%) Windows 7
4 40 (1.50%) Windows Server 2008
5 37 (1.39%) UNIX
6 31 (1.16%) Windows Server 2012
7 21 (0.79%) Red Hat Enterprise Linux
8 19 (0.71%) Windows XP
9 13 (0.49%) Windows 8
10 12 (0.45%) Windows Server 2003
11 6 (0.23%) Windows Vista
12 4 (0.15%) Android
12 4 (0.15%) Solaris
13 3 (0.11%) Mac OS X
13 3 (0.11%) Windows 2000
13 3 (0.11%) Mac OS
13 3 (0.11%) Windows 2000 Server
14 2 (0.075%) Debian
14 2 (0.075%) Ubuntu
15 1 (0.038%) CentOS
Processes & Methodologies
1 1800 (67.62%) ITIL
2 1481 (55.63%) Service Delivery
3 929 (34.90%) Service Management
4 464 (17.43%) Project Management
5 337 (12.66%) Change Management
6 292 (10.97%) Problem Management
7 286 (10.74%) Continuous Improvement
8 260 (9.77%) PRINCE2
8 260 (9.77%) Stakeholder Management
9 234 (8.79%) ITSM
10 229 (8.60%) Incident Management
11 173 (6.50%) Line Management
12 167 (6.27%) People Management
13 154 (5.79%) ITIL V3
14 133 (5.00%) Supplier Management
15 132 (4.96%) Coaching
16 128 (4.81%) Agile Software Development
17 116 (4.36%) Performance Management
18 115 (4.32%) Mentoring
19 112 (4.21%) Release Management
Programming Languages
1 136 (5.11%) SQL
2 20 (0.75%) Java
3 18 (0.68%) C
4 12 (0.45%) JavaScript
5 4 (0.15%) C#
5 4 (0.15%) PHP
5 4 (0.15%) RPG
6 2 (0.075%) Lingo
6 2 (0.075%) VBA
7 1 (0.038%) Python
7 1 (0.038%) Tcl
7 1 (0.038%) Lisp
7 1 (0.038%) Shell Script
7 1 (0.038%) Ruby
7 1 (0.038%) PowerShell
7 1 (0.038%) Perl
7 1 (0.038%) T-SQL
7 1 (0.038%) VBScript
7 1 (0.038%) VB
Qualifications
1 395 (14.84%) ITIL Certification
2 339 (12.73%) Degree
3 156 (5.86%) Security Cleared
4 115 (4.32%) SC Cleared
5 48 (1.80%) PRINCE2 Certification
6 39 (1.47%) ITIL Foundation Certificate
7 37 (1.39%) ISEB
8 36 (1.35%) PMI Certification
9 27 (1.01%) DV Cleared
10 22 (0.83%) PMP
11 20 (0.75%) MCP
12 17 (0.64%) Cisco Certification
12 17 (0.64%) Microsoft Certification
13 14 (0.53%) CCNA
13 14 (0.53%) MCSE
14 8 (0.30%) MCSA
14 8 (0.30%) PRINCE2 Practitioner
15 7 (0.26%) MCITP
16 5 (0.19%) Citrix Certification
17 4 (0.15%) CCA
Quality Assurance & Compliance
1 717 (26.93%) SLA
2 65 (2.44%) QA
3 63 (2.37%) ISO/IEC 27001
4 57 (2.14%) COBIT
5 49 (1.84%) ISO 9001
6 19 (0.71%) PCI DSS
7 16 (0.60%) Sarbanes-Oxley
8 4 (0.15%) Basel III
8 4 (0.15%) FATCA
9 3 (0.11%) ISO/IEC 17799
9 3 (0.11%) COSO
10 2 (0.075%) BS25999
10 2 (0.075%) ISO 9000
10 2 (0.075%) BS15000
11 1 (0.038%) TickIT
11 1 (0.038%) GxP
11 1 (0.038%) EMIR
11 1 (0.038%) FINREP
11 1 (0.038%) MiFID
11 1 (0.038%) HL7
System Software
1 98 (3.68%) Active Directory
2 53 (1.99%) VMware Infrastructure
3 46 (1.73%) XenApp
4 19 (0.71%) Hyper-V
5 18 (0.68%) XenDesktop
6 17 (0.64%) vSphere
6 17 (0.64%) UAG
7 16 (0.60%) EMC RecoverPoint
8 15 (0.56%) Citrix Presentation Server
9 13 (0.49%) Terminal Services
10 5 (0.19%) Microsoft Virtual Server
11 2 (0.075%) Microsoft App-V
11 2 (0.075%) VMware ESX
12 1 (0.038%) Oracle RMAN
12 1 (0.038%) MetaFrame
12 1 (0.038%) Firmware
12 1 (0.038%) Terminal Server
12 1 (0.038%) vCloud
Systems Management
1 18 (0.68%) SCCM
2 16 (0.60%) EMC NetWorker
3 11 (0.41%) SCOM
4 9 (0.34%) Backup Exec
5 7 (0.26%) HP UCMDB
6 6 (0.23%) NetBackup
6 6 (0.23%) HP Quality Center
6 6 (0.23%) Puppet
7 5 (0.19%) Nagios
8 4 (0.15%) Tivoli
8 4 (0.15%) Ganglia
8 4 (0.15%) SolarWinds Orion
9 3 (0.11%) Cisco UCCX
9 3 (0.11%) Tivoli Storage Manager
9 3 (0.11%) Oracle Enterprise Manager
10 2 (0.075%) Legato
11 1 (0.038%) Control-M
11 1 (0.038%) Foglight
11 1 (0.038%) WSUS
11 1 (0.038%) Data Guard
Vendors
1 326 (12.25%) Microsoft
2 148 (5.56%) VMware
3 115 (4.32%) Citrix
4 106 (3.98%) Oracle
5 64 (2.40%) Cisco
6 58 (2.18%) SAP
7 42 (1.58%) Remedy
7 42 (1.58%) ServiceNow
8 39 (1.47%) HP
9 24 (0.90%) Avaya
10 21 (0.79%) EMC
10 21 (0.79%) Red Hat
11 16 (0.60%) Infoblox
12 15 (0.56%) Juniper
13 13 (0.49%) Salesforce.com
13 13 (0.49%) McAfee
14 11 (0.41%) Wyse
14 11 (0.41%) Fidessa
15 9 (0.34%) BT
16 8 (0.30%) Teradata
London
Resource Solutions - Visa
Posted: 20 hours ago
Manchester, Lancashire
The MRJ Group
Salary: £30000 - £35000 per annum + Bonus, Car
Posted: Yesterday
East Sussex
Forman Computer Staff
Salary: From £45,000 to £50,000 per annum
Posted: Yesterday
South West London
Homes and Communities Agency
Salary: From £51,771 to £65,854 per annum dependent on location
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £28000 - £35000 per annum + PENSION + BENS
Posted: Yesterday
Knutsford, Cheshire
TEKsystems
Salary: £40000 - £60000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £67000 - £70000 per annum + £6k Car Allow + Bonus to 20%
Posted: 2 days ago
London
Experis Ltd
Salary: £54000.00 - £59400.00 per annum + Benefits
Posted: 2 days ago
Newport, Gwent
Synergize Consulting
Salary: From £45,000 to £50,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 2 days ago
Bracknell, Berkshire
Synergize Consulting
Salary: From £45,000 to £50,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 2 days ago
London
Connectus
Salary: £55000 - £64000 per annum
Posted: 2 days ago
Salford, Lancashire
Oscar Associates (UK) Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago
City, London
Advanced Resource Managers
Salary: £85000 - £90000 per annum + benefits
Posted: 2 days ago
Reading, Berkshire
Haybrook IT Resourcing Ltd
Salary: From £50,000 to £55,000 per annum
Posted: 2 days ago
London
TEKsystems
Salary: £65000 - £80000 per annum + bonus and benefits
Posted: 3 days ago
Reading, Berkshire
Circle Recruitment
Salary: £30000 - £40000 per annum + bens
Posted: 3 days ago
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £45000 - £50000 per annum + £4200 Car Allowance and Benefits
Posted: 3 days ago
City, London
LA International
Salary: £60000 - £70000 per annum + Excellent flexible benefits
Posted: 3 days ago
West Midlands
SBC Recruitment
Salary: From £45,000 to £50,000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Rullion IT Plus
Salary: £34000 - £43000 per annum
Posted: 3 days ago