The first table below looks at the demand for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 92 90 107
Rank change year-on-year
-2 +17
Permanent jobs citing Service Delivery 3190 3475 2657
As % of all permanent IT jobs located in the UK 2.933% 2.833% 2.174%
As % of the Processes & Methodologies category 3.841% 3.800% 2.952%
Number of salaries quoted 2492 2455 2078
Average salary £48,750 £47,500 £47,500
Average salary % change year-on-year
+2.63% -
90% offered a salary of more than £29,250 £28,750 £29,775
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
83042 91442 90017
As % of all permanent IT jobs located in the UK 76.35% 74.55% 73.64%
Number of salaries quoted 68087 77706 75411
Average salary £45,000 £47,250 £47,500
Average salary % change year-on-year
-4.76% -0.52%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

Service Delivery
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Delivery within the UK as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 22 May 2013 within the UK.

Service Delivery Salary Histogram

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +1 3003 £50,000 +5.26%
London -2 1112 £57,500 +7.98%
South East +3 803 £46,250 -1.59%
City of London +12 290 £57,500 +9.52%
North West -1 230 £39,000 -
East of England +1 224 £47,500 -
Berkshire -5 218 £42,500 -6.75%
Surrey +33 215 £45,000 -11.76%
Yorkshire -15 195 £44,750 +11.87%
West Midlands -1 176 £45,000 +5.88%
South West -13 139 £37,500 -9.09%
West Yorkshire -6 126 £40,000 -
Reading +33 115 £40,000 -11.11%
Hampshire -18 114 £38,223 -16.90%
Buckinghamshire +5 112 £47,500 +27.51%
Manchester -20 110 £42,500 +13.33%
East Midlands +37 109 £39,000 +4.00%
Milton Keynes -8 94 £41,500 +13.69%
Cheshire +27 92 £32,500 -17.72%
West Sussex -5 79 £46,500 +40.90%
Scotland -28 79 £43,500 +2.35%
Leeds -10 76 £40,000 -
Cambridgeshire +50 74 £48,750 -2.50%
Birmingham -19 65 £50,000 -
Hertfordshire -19 58 £45,000 -12.19%
Crawley +9 56 £45,000 +56.52%
Cambridge +42 52 £50,000 -2.43%
Dorset +27 47 £40,000 -19.19%
Bedfordshire -12 45 £43,000 -4.44%
Guildford +24 42 £45,000 -25.00%

Service Delivery
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs within the UK citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 2655 (41.66%) ITIL
2 1617 (25.37%) Finance
3 1451 (22.77%) Microsoft
4 1410 (22.12%) Windows
5 1183 (18.56%) Project Management
6 1144 (17.95%) SLA
7 1141 (17.90%) Service Management
8 941 (14.77%) MS Excel
9 778 (12.21%) Degree
10 749 (11.75%) SQL
11 660 (10.36%) VMware
12 659 (10.34%) Cisco
13 640 (10.04%) Linux
14 635 (9.964%) Oracle
15 608 (9.540%) Telecoms
16 579 (9.085%) Change Management
17 572 (8.975%) UNIX
18 564 (8.850%) Active Directory
19 544 (8.536%) PRINCE2
20 534 (8.379%) SQL Server
21 476 (7.469%) ITIL Certification
22 469 (7.359%) Windows Server 2008
23 456 (7.155%) MS Office
24 447 (7.014%) Citrix
25 421 (6.606%) Management Information System
26 410 (6.433%) SharePoint
27 409 (6.418%) Problem Management
28 407 (6.386%) DNS
28 407 (6.386%) WAN
29 399 (6.261%) Windows Server 2003

Service Delivery
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs within the UK citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 354 (5.555%) .NET
2 180 (2.824%) Web Services
3 155 (2.432%) HTML
4 150 (2.354%) XML
5 135 (2.118%) ASP.NET
6 128 (2.008%) Middleware
7 103 (1.616%) WebSphere
8 74 (1.161%) J2EE
9 58 (0.910%) CSS
10 57 (0.894%) .NET Framework
10 57 (0.894%) WCF
11 50 (0.785%) ASP
12 35 (0.549%) CGI
13 34 (0.534%) SOAP
14 33 (0.518%) Spring
15 29 (0.455%) Ruby on Rails
16 28 (0.439%) Grails
17 27 (0.424%) Oracle Fusion
17 27 (0.424%) WSDL
18 26 (0.408%) Application Packaging
Application Platforms
1 410 (6.433%) SharePoint
2 366 (5.743%) MS Exchange
3 237 (3.719%) IIS
4 198 (3.107%) Exchange Server 2010
5 173 (2.715%) Exchange Server 2007
6 125 (1.961%) Apache
7 116 (1.820%) Lync
8 93 (1.459%) Exchange Server 2003
9 73 (1.145%) Lotus Notes
10 70 (1.098%) Tomcat
11 60 (0.941%) WebSphere MQ
12 56 (0.879%) WebLogic
13 48 (0.753%) SAS
14 45 (0.706%) Blackberry Enterprise Server
15 34 (0.534%) MQSeries
16 31 (0.486%) Office Communications Server
17 28 (0.439%) SharePoint 2010
18 27 (0.424%) SharePoint Server
18 27 (0.424%) BizTalk Server
19 25 (0.392%) WebSphere Message Broker
Applications
1 941 (14.77%) MS Excel
2 456 (7.155%) MS Office
3 149 (2.338%) MS PowerPoint
4 121 (1.899%) MS Project
5 110 (1.726%) MS Visio
6 29 (0.455%) Spreadsheet
7 26 (0.408%) Office 365
8 13 (0.204%) Photoshop
9 11 (0.173%) Acrobat
10 9 (0.141%) Adobe Illustrator
11 6 (0.094%) SPSS
11 6 (0.094%) Google Apps
12 5 (0.078%) Fireworks
13 4 (0.063%) DOC1
13 4 (0.063%) InfoPath
14 2 (0.031%) Weka
15 1 (0.016%) Open Workbench
15 1 (0.016%) RoboHelp
Business Applications
1 47 (0.737%) SAP Business One
2 38 (0.596%) Dynamics CRM
3 37 (0.581%) SAP HR
4 27 (0.424%) Oracle EBS
5 26 (0.408%) Remedy ITSM
6 21 (0.330%) Oracle EBS R12
7 20 (0.314%) Documaker
8 17 (0.267%) SAP GRC
9 16 (0.251%) Oracle Financials
9 16 (0.251%) SAP Payroll
9 16 (0.251%) SAP HCM
10 14 (0.220%) Oracle BPM
11 13 (0.204%) Oracle Applications
11 13 (0.204%) Agresso
12 9 (0.141%) SAP Oil and Gas
12 9 (0.141%) Taleo
12 9 (0.141%) Oracle HRMS
12 9 (0.141%) SAP MM
13 8 (0.126%) BASE24
13 8 (0.126%) SiteCatalyst
Communications & Networking
1 407 (6.386%) DNS
1 407 (6.386%) WAN
2 392 (6.151%) LAN
3 341 (5.351%) Firewall
4 338 (5.304%) TCP/IP
5 294 (4.613%) SAN
6 285 (4.472%) Internet
7 216 (3.389%) VoIP
8 214 (3.358%) DHCP
9 192 (3.013%) VPN
10 182 (2.856%) HTTP
11 151 (2.369%) MPLS
12 105 (1.648%) Wireless
13 84 (1.318%) Cisco ASA
13 84 (1.318%) FTP
14 81 (1.271%) Intranet
15 78 (1.224%) Ethernet
16 75 (1.177%) PBX
17 71 (1.114%) Unified Communications
18 69 (1.083%) OSPF
Database & Business Intelligence
1 534 (8.379%) SQL Server
2 121 (1.899%) SQL Server 2008
3 100 (1.569%) SQL Server 2005
4 86 (1.349%) MySQL
5 83 (1.302%) Oracle 8/8i
6 78 (1.224%) SQL Server Reporting Services
7 66 (1.036%) SQL Server Integration Services
8 59 (0.926%) Oracle 10g
9 56 (0.879%) Data Warehouse
10 52 (0.816%) Oracle 11g
11 45 (0.706%) Oracle Reports
12 39 (0.612%) DB2
13 36 (0.565%) SAP BW
14 32 (0.502%) SQL Server Analysis Services
15 31 (0.486%) RDBMS
16 27 (0.424%) Crystal Reports
17 26 (0.408%) MS Access
18 25 (0.392%) SQL Server 2012
18 25 (0.392%) BusinessObjects
19 24 (0.377%) SQL Server 2000
Development Applications
1 71 (1.114%) Visual Studio
2 64 (1.004%) Team Foundation Server
3 43 (0.675%) Subversion
4 37 (0.581%) MSI
5 29 (0.455%) TestDirector
6 28 (0.439%) Oracle Forms
7 26 (0.408%) eCATT
8 21 (0.330%) Dreamweaver
9 20 (0.314%) JIRA
10 18 (0.282%) Jenkins
11 15 (0.235%) AdminStudio
12 13 (0.204%) NUnit
13 12 (0.188%) Selenium
14 11 (0.173%) Visual Studio Tools for Office
15 10 (0.157%) WinDbg
16 9 (0.141%) FitNesse
16 9 (0.141%) WATIR
16 9 (0.141%) Ant
16 9 (0.141%) Eclipse
17 8 (0.126%) LoadRunner
General
1 1617 (25.37%) Finance
2 608 (9.540%) Telecoms
3 358 (5.617%) Retail
4 351 (5.508%) Banking
5 183 (2.871%) Marketing
6 159 (2.495%) Advertising
7 144 (2.260%) Legal
8 111 (1.742%) Manufacturing
9 103 (1.616%) Billing
10 89 (1.397%) Investment Banking
11 87 (1.365%) Pharmaceutical
12 79 (1.240%) Back Office
12 79 (1.240%) Law
13 52 (0.816%) Publishing
13 52 (0.816%) Local Government
14 50 (0.785%) Financial Institution
15 47 (0.737%) Games
16 37 (0.581%) Retail Banking
17 30 (0.471%) Military
18 26 (0.408%) Front Office
Job Titles
1 1298 (20.37%) Service Manager
2 928 (14.56%) Analyst
3 893 (14.01%) Delivery Manager
4 848 (13.31%) Services Delivery Manager
5 397 (6.229%) Consultant
6 318 (4.990%) Project Manager
7 259 (4.064%) Developer
8 220 (3.452%) Support Analyst
9 214 (3.358%) Administrator
10 198 (3.107%) Architect
11 172 (2.699%) Support Engineer
12 164 (2.573%) Technical Manager
12 164 (2.573%) Service Analyst
13 160 (2.511%) Support Manager
14 159 (2.495%) Senior Manager
15 149 (2.338%) Applications Support
16 146 (2.291%) Business Analyst
17 138 (2.165%) Team Leader
18 134 (2.103%) IT Services Manager
19 133 (2.087%) Operations Manager
Miscellaneous
1 421 (6.606%) Management Information System
2 156 (2.448%) Computer Science
3 102 (1.601%) Clustering
4 100 (1.569%) Blackberry
5 89 (1.397%) Enterprise Software
6 87 (1.365%) SaaS
7 71 (1.114%) Statistics
8 60 (0.941%) Handset
9 57 (0.894%) Replication
10 56 (0.879%) Client/Server
11 53 (0.832%) Mainframe
12 51 (0.800%) Mathematics
12 51 (0.800%) NHS
13 46 (0.722%) Cloud Computing
14 44 (0.690%) CMDB
15 41 (0.643%) Social Media
15 41 (0.643%) Derivative
16 33 (0.518%) Fat Client
16 33 (0.518%) FMCG
16 33 (0.518%) Thin Client
Operating Systems
1 1410 (22.12%) Windows
2 640 (10.04%) Linux
3 572 (8.975%) UNIX
4 469 (7.359%) Windows Server 2008
5 399 (6.261%) Windows Server 2003
6 195 (3.060%) Windows 7
7 194 (3.044%) Red Hat Enterprise Linux
8 178 (2.793%) Solaris
9 159 (2.495%) Windows XP
10 84 (1.318%) AIX
11 59 (0.926%) Windows Server 2012
12 52 (0.816%) Windows Vista
13 47 (0.737%) OpenVMS
14 30 (0.471%) HPUX
15 26 (0.408%) Windows 8
16 25 (0.392%) Android
17 24 (0.377%) SUSE
18 22 (0.345%) Windows 2000
19 21 (0.330%) Windows Phone
19 21 (0.330%) Oracle Linux
Processes & Methodologies
1 2655 (41.66%) ITIL
2 1183 (18.56%) Project Management
3 1141 (17.90%) Service Management
4 579 (9.085%) Change Management
5 544 (8.536%) PRINCE2
6 409 (6.418%) Problem Management
7 394 (6.182%) Continuous Improvement
8 352 (5.523%) Incident Management
9 334 (5.241%) ITSM
10 316 (4.958%) Stakeholder Management
11 256 (4.017%) E-Commerce
12 246 (3.860%) Disaster Recovery
13 231 (3.625%) CRM
14 230 (3.609%) Business Development
15 198 (3.107%) Release Management
16 195 (3.060%) Performance Management
17 194 (3.044%) Business Analysis
18 191 (2.997%) Time Management
19 190 (2.981%) Business Continuity
20 185 (2.903%) Configuration Management
Programming Languages
1 749 (11.75%) SQL
2 358 (5.617%) Java
3 282 (4.425%) C#
4 144 (2.260%) Perl
5 111 (1.742%) JavaScript
6 108 (1.695%) C
7 106 (1.663%) PowerShell
8 98 (1.538%) VB.NET
9 94 (1.475%) C++
10 82 (1.287%) PHP
11 79 (1.240%) T-SQL
12 78 (1.224%) Shell Script
13 75 (1.177%) PL/SQL
14 69 (1.083%) Python
15 66 (1.036%) VB
16 56 (0.879%) Ruby
17 50 (0.785%) VBScript
18 44 (0.690%) Bash shell
19 33 (0.518%) VBA
20 21 (0.330%) VB6
Qualifications
1 778 (12.21%) Degree
2 476 (7.469%) ITIL Certification
3 328 (5.147%) Security Cleared
4 314 (4.927%) Microsoft Certification
5 218 (3.421%) SC Cleared
6 210 (3.295%) MCSE
7 205 (3.217%) Cisco Certification
8 181 (2.840%) MCITP
9 145 (2.275%) CCNA
10 103 (1.616%) CCNP
11 82 (1.287%) PRINCE2 Certification
12 78 (1.224%) VMware Certified Professional (VCP)
13 68 (1.067%) PMI Certification
14 60 (0.941%) MCP
15 52 (0.816%) MCTS
16 51 (0.800%) Citrix Certification
17 49 (0.769%) PRINCE2 Practitioner
18 47 (0.737%) ISEB
19 43 (0.675%) PMP
20 42 (0.659%) CCA
Quality Assurance & Compliance
1 1144 (17.95%) SLA
2 211 (3.311%) QA
3 87 (1.365%) COBIT
4 72 (1.130%) PCI DSS
5 68 (1.067%) ISO/IEC 27001
6 49 (0.769%) Sarbanes-Oxley
7 37 (0.581%) ISO 9001
8 17 (0.267%) Basel II
9 16 (0.251%) Data Quality
10 11 (0.173%) JSP 440
11 9 (0.141%) Basel III
12 6 (0.094%) ISO/IEC 20000
13 5 (0.078%) HL7
14 4 (0.063%) ISO 9000
14 4 (0.063%) ISO 14001
15 3 (0.047%) TickIT
15 3 (0.047%) EFQM
16 2 (0.031%) 21 CFR Part 11
16 2 (0.031%) GAAP
16 2 (0.031%) BS7799
System Software
1 564 (8.850%) Active Directory
2 376 (5.900%) VMware Infrastructure
3 182 (2.856%) Hyper-V
4 150 (2.354%) XenApp
5 136 (2.134%) vSphere
6 63 (0.989%) Microsoft App-V
7 60 (0.941%) XenDesktop
8 57 (0.894%) XenServer
9 52 (0.816%) VMware ESX
9 52 (0.816%) VMware ESXi
10 33 (0.518%) Citrix Presentation Server
11 29 (0.455%) Forefront TMG
12 28 (0.439%) Oracle RAC
13 24 (0.377%) Terminal Services
14 23 (0.361%) EMC RecoverPoint
14 23 (0.361%) ISA Server
15 15 (0.235%) Tivoli Workload Scheduler
16 14 (0.220%) Oracle RMAN
16 14 (0.220%) UAG
17 12 (0.188%) ProxySG
Systems Management
1 189 (2.966%) SCCM
2 92 (1.444%) SCOM
3 67 (1.051%) Backup Exec
4 42 (0.659%) Tivoli
5 36 (0.565%) NetBackup
5 36 (0.565%) WSUS
6 33 (0.518%) OpenView
7 32 (0.502%) Control-M
8 28 (0.439%) EMC NetWorker
9 22 (0.345%) Tivoli Identity Manager
9 22 (0.345%) Oracle Identity Manager
10 21 (0.330%) Systems Management Server (SMS)
11 20 (0.314%) Nagios
11 20 (0.314%) SCVMM
12 17 (0.267%) OpenView Configuration Management
13 16 (0.251%) MOM
13 16 (0.251%) Cisco IPCC
13 16 (0.251%) Symantec Enterprise Vault
14 15 (0.235%) HP Quality Center
14 15 (0.235%) Tivoli Storage Manager
Vendors
1 1451 (22.77%) Microsoft
2 660 (10.36%) VMware
3 659 (10.34%) Cisco
4 635 (9.964%) Oracle
5 447 (7.014%) Citrix
6 381 (5.978%) SAP
7 333 (5.225%) HP
8 252 (3.954%) IBM
9 198 (3.107%) Red Hat
10 171 (2.683%) EMC
11 158 (2.479%) Juniper
12 144 (2.260%) NetApp
13 109 (1.710%) Avaya
14 96 (1.506%) Sun
15 95 (1.491%) Dell
16 91 (1.428%) CheckPoint
17 81 (1.271%) Symantec
18 77 (1.208%) Remedy
18 77 (1.208%) Lotus
19 70 (1.098%) Business Objects
Redhill, Surrey
Commutable from London, Crawley, Redhill, Reigate, Surrey, Kent My client, a prestigious organisation based in Redhill, is looking for an ambitious Service Delivery Manager to join their highly...
ninesharp
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 16 May 2013
Wilmslow, Cheshire
Established services client is currently recruiting a service delivery manager to oversee all IT Support Services staff (service desk and desktop support functions) and ensure that end users...
Venturi
Salary: £40000 - £43000 per annum + car or allow + pension + health
Posted: 20 May 2013
Leicester, Leicestershire
Service Delivery Manager required to work for leading organisation in Leicestershire. The successful Service Delivery Manager will be ITIL Foundation certified, and will come from an extensive Service...
4it Recruitment Ltd
Salary: Up to £33,500 per annum plus benefits
Posted: 16 May 2013
Leeds, West Yorkshire
Established IT solutions and managed services provider to medium and enterprise size clients, is looking to recruit a service delivery manager, tasked with providing excellent service delivery to...
Venturi
Salary: £35000.00 - £38000.00 per annum + car allow + benefits
Posted: 21 May 2013
London
The Role *Service Delivery Management within a Cisco environment *Drive the company's service department to continually better its performance *Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Salary: £55000 - £60000 per annum + +Benefits + £20k Bonus
Posted: 16 May 2013
Cambridgeshire
As the Operations Manager (Network Infrastructure / Security / ITIL) you will have a deep and thorough understanding of all things within the networking and security field. You will have...
Greythorn
Salary: £55000.00 per annum + benefits
Posted: 18 May 2013
Dorset
We are looking for a strong Operations and Service Delivery Manager to work in Hampshire, the Operations and Service Delivery Manager will have experience of IT Service Management...
TELSTRA Associates
Salary: Excellent salary and benefits
Posted: 21 May 2013
Salford, Lancashire
IT Services ITIL Analyst required for our financial services client. You will be working within the Service Delivery Team, you will be actively involved in the conception and...
FT Select
Salary: From £20,000 to £25,000 per annum
Posted: 16 May 2013
Warrington, Cheshire
Degree level or equivalent desirable. ITIL Foundation essential, Practitioner desirable. Project Management qualification... Candidates with Service Delivery Operations or similar disciplines will be considered with relevant project management...
Ascent People Ltd
Salary: £40000 - £55000 per annum + bonus + pension + bens
Posted: 16 May 2013
Knutsford, Cheshire
Degree level or equivalent desirable. ITIL Foundation essential, Practitioner desirable. Project Management qualification... Candidates with Service Delivery Operations or similar disciplines will be considered with relevant project management...
Ascent People Ltd
Salary: £40000 - £50000 per annum + bonus + pension
Posted: 21 May 2013
London
With financial and commercial responsibility Service Delivery Managers (ITIL v3 Expert / Applications / Development) will ensure service is delivered effectively and efficiently using the resources allocated to the service...
ANSON MCCADE
Salary: From £50,000 to £70,000 per annum plus competitive package
Posted: 16 May 2013
Wilmslow, Cheshire
Search Consultancy are looking for an experienced Service Delivery Manager to work for a highly respectable company based in Cheshire... Ensure all SLA's are being met... Design,...
Search Consultancy
Salary: benefits
Posted: 17 May 2013
City, London
IT Managed Services are looking for a recent graduate with a couple of year's experience working in a service provider or enterprise IT environment in service development,...
Networking People
Posted: 17 May 2013
Cambridge, Cambridgeshire
The Service Operations Manager will have responsibility for ensuring the availability and performance of infrastructure areas against agreed SLAs across all company divisions: The Service Operations Manager will...
Greythorn
Salary: £60000.00 - £65000.00 per annum
Posted: 20 May 2013
Chesterfield, Derbyshire
ITIL qualified is highly desirable... Ensure that the Change Management team receive timely information as to the scheduled release of new or amended IT Services... Verify the business...
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 21 May 2013
Wilmslow, Cheshire
Service Delivery Manager - Wilmslow, Macclesfield, Knutsford - Windows, Server, Citrix, ITIL - £30,000 - £40,000... To be successful for the role you must be a Service Delivery Manager with...
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: 17 May 2013
City, London
They have partnered with the industry leaders in data centres, platforms, networking, and enterprise software to deliver these mission critical solutions and infrastructure to their clients... Key responsibilities...
JM
Salary: £50000 - £60000 per annum + benefits
Posted: 20 May 2013
Kettering, Northamptonshire
Key Skills; - Server and Network Implementation - Citrix / Virtualisation - Project Management Key Accountabilities... Keywords - Service Delivery Manager / Service Manager / ITIL / Prince / Citrix / VMWare / Market Harborough / Kettering / Lutterworth / Northamptonshire / Leicester /...
CV Screen Ltd
Salary: £30k - 35k per year + car + benefits
Posted: 20 May 2013
Warwickshire
You will control and operate the installed hardware and software, supervise less experienced colleagues, ensure that all errors and maintenance procedures are documented and develop Alerting functionality to...
Harvey Nash plc
Salary: £32000 - £40000 per annum
Posted: 20 May 2013
London
Service Delivery Manager - London - £55,000 - £65,000 + Bonus + Benefits + Car Allowance... Service Delivery Manager, Account Management, ITIL, ITIL Service v3 Expert, v2 Manager, ITIL v3 Foundation, SC...
Cornucopia IT Resourcing
Salary: £55000 - £65000 per annum + Bonus + Benefits + Car Allowance
Posted: 20 May 2013
London
We currently have an exciting opportunity for a forward thinking Service Delivery Manager to join our team in the Southern region. Reporting to the Customer Programmes Manager, the...
Outsourcery Hosting Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 3 May 2013
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
West Yorkshire
Essential skills for the Systems Engineer: Relevant hands on technical skills in particular in UNIX/Linux, Apache and Java application platforms... An understanding of project and service delivery...
Assured Recruitment Solutions
Salary: Market related
Posted: 20 May 2013
Fleet, Hampshire
Austin Fraser are working with their leading high end boutique retail partner near to Fleet to find an experienced Desktop Service Delivery Manager who has come from a...
Austin Fraser
Salary: £30000.00 - £35000.00 per annum
Posted: 21 May 2013
Middlesex
SDM / Service Delivery / ITIL / Infrastructure Manager / Operations Manager / Media / Ecommerce A Service Delivery Manager from an on-line / ecommerce background is needed for one of the world's...
Venturi
Salary: £45000 - £55000 per annum + Benefits
Posted: 17 May 2013
Bedfordshire
Duties: Liaise with all departments and customers involved in completion of a sale/project until the final installation, which includes: - To be the Project Management lead for assigned...
KSR Resources Ltd
Salary: + Bonuses + Benefits
Posted: 16 May 2013
London
Working for a leading ecommerce Vendor. The role is varied and focuses on: MI, service management/reporting, query management, application management, environment and infrastructure management, release management/transition,...
Epsilium Recruitment
Salary: From £40,000 to £45,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 21 May 2013
London
Providing updates direct to customers base Problem solving approach for day to day operational issues Excellent Customer Service Service Delivery Management CRM system integrity Positive 'can do' attitude...
Harvey Nash plc
Salary: £25000 - £35000 per annum
Posted: 20 May 2013
Surrey
Outstanding organisation, leaders in their industry, require an experienced Service Delivery Manager with experience in cloud technologies. These will include either Amazon EC2, Heroku, Azure, Rackspace... You will...
Enigma Worldwide
Posted: 17 May 2013
Manchester, Lancashire
3.Incident Management - To monitor and direct critical customer incidents through liaison with appropriate stakeholders. 4.Incident Management - To report to line management on incidents and use solutions...
Harvey Nash plc
Posted: 20 May 2013
City, London
The IT Service Continuity Manager will report to the Head of Service Delivery and own the IT Service Continuity Management (ITSCM) function within the Service Delivery team... Key...
Eligo Recruitment Ltd
Salary: £60000 - £70000 per annum + benefits
Posted: 20 May 2013
London
The main objective is to fulfil our customer requirements within defined timelines.Providing updates direct to customers base Problem solving approach for day to day operational issuesExcellent Customer...
Harvey Nash plc
Salary: £25000 - £35000 per annum + Benefits
Posted: 20 May 2013
Hertfordshire
You will have a background within a Windows OS environment, experience managing IT teams ideally within a NOC or 24/7 environment and you will hold an ITIL...
Redrock Consulting Ltd
Salary: £40000 - £50000 per annum + Excellent Benefits
Posted: 16 May 2013
Crawley, West Sussex
I am currently looking for an experienced Environment and Release Manager, from a Software / Application release background to join my clients Service Delivery team. Responsibilities include: Application Release...
Reflex Computer Recruitment
Salary: £56000 - £58000 per annum + Bens + Bonus
Posted: 21 May 2013
London
An excellent opportunity for an experienced Service Delivery Manager has arisen to join a fantastic organisation based in Putney, London. The role will involve managing IT service delivery...
Harvey Nash plc
Salary: £55000 - £60000 per annum
Posted: 20 May 2013
Dorset
A leading organisation in the Dorset area is seeking a Service Delivery Manager to design, oversee and manage a new service model across multiple sites and countries... *Conduct...
Spectrum IT Recruitment (South) Ltd
Posted: 17 May 2013
London
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to...
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 21 May 2013
Manchester, Lancashire
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to...
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 21 May 2013
Birmingham, West Midlands (County)
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to...
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 21 May 2013
Manchester, Lancashire
You will be responsible for: *Mentoring and training 1st/2nd line support analysts *Take ownership of escalated issues *Incident management *Knowledge management *Identify potential areas of improvement relating...
Fruition IT Resources Limited
Salary: £35000 - £39000 per annum + Benefits
Posted: 17 May 2013