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The first table below looks at the demand for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.
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3 months to 22 May 2013 |
Same period 2012 |
Same period 2011 |
| Services Delivery |
| Rank |
92 |
90 |
107 |
| Rank change year-on-year |
|
| Permanent jobs citing Service Delivery |
3190 |
3475 |
2657 |
| As % of all permanent IT jobs located in the UK |
2.933% |
2.833% |
2.174% |
| As % of the Processes & Methodologies category |
3.841% |
3.800% |
2.952% |
| Number of salaries quoted |
2492 |
2455 |
2078 |
| Average salary |
£48,750 |
£47,500 |
£47,500 |
| Average salary % change year-on-year |
|
| 90% offered a salary of more than |
£29,250 |
£28,750 |
£29,775 |
| 10% offered a salary of more than |
£75,000 |
£72,500 |
£75,000 |
| UK excluding London average salary |
£45,000 |
£45,000 |
£45,000 |
All Processes & Methodologies UK |
Permanent IT job ads with a match in the Processes & Methodologies category |
83042 |
91442 |
90017 |
| As % of all permanent IT jobs located in the UK |
76.35% |
74.55% |
73.64% |
| Number of salaries quoted |
68087 |
77706 |
75411 |
| Average salary |
£45,000 |
£47,250 |
£47,500 |
| Average salary % change year-on-year |
|
| 90% offered a salary of more than |
£30,000 |
£30,000 |
£30,000 |
| 10% offered a salary of more than |
£70,000 |
£75,000 |
£75,000 |
| UK excluding London average salary |
£40,000 |
£41,000 |
£40,000 |
| % change year-on-year |
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Service Delivery Jobs Demand TrendThis chart provides the 3-month moving total of permanent IT jobs citing Service Delivery within the UK as a proportion of the total demand within the Processes & Methodologies category.
Service Delivery Salary TrendThis chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.
Service Delivery Salary HistogramThis chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 22 May 2013 within the UK.
Service Delivery Top 30 Job LocationsThe table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.
Location (Click each for more statistics) |
Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Average Salary Last 3 Months |
Average Salary % Change on Same Period Last Year |
| England |
+1 |
3003 |
£50,000 |
+5.26% |
| London |
-2 |
1112 |
£57,500 |
+7.98% |
| South East |
+3 |
803 |
£46,250 |
-1.59% |
| City of London |
+12 |
290 |
£57,500 |
+9.52% |
| North West |
-1 |
230 |
£39,000 |
- |
| East of England |
+1 |
224 |
£47,500 |
- |
| Berkshire |
-5 |
218 |
£42,500 |
-6.75% |
| Surrey |
+33 |
215 |
£45,000 |
-11.76% |
| Yorkshire |
-15 |
195 |
£44,750 |
+11.87% |
| West Midlands |
-1 |
176 |
£45,000 |
+5.88% |
| South West |
-13 |
139 |
£37,500 |
-9.09% |
| West Yorkshire |
-6 |
126 |
£40,000 |
- |
| Reading |
+33 |
115 |
£40,000 |
-11.11% |
| Hampshire |
-18 |
114 |
£38,223 |
-16.90% |
| Buckinghamshire |
+5 |
112 |
£47,500 |
+27.51% |
| Manchester |
-20 |
110 |
£42,500 |
+13.33% |
| East Midlands |
+37 |
109 |
£39,000 |
+4.00% |
| Milton Keynes |
-8 |
94 |
£41,500 |
+13.69% |
| Cheshire |
+27 |
92 |
£32,500 |
-17.72% |
| West Sussex |
-5 |
79 |
£46,500 |
+40.90% |
| Scotland |
-28 |
79 |
£43,500 |
+2.35% |
| Leeds |
-10 |
76 |
£40,000 |
- |
| Cambridgeshire |
+50 |
74 |
£48,750 |
-2.50% |
| Birmingham |
-19 |
65 |
£50,000 |
- |
| Hertfordshire |
-19 |
58 |
£45,000 |
-12.19% |
| Crawley |
+9 |
56 |
£45,000 |
+56.52% |
| Cambridge |
+42 |
52 |
£50,000 |
-2.43% |
| Dorset |
+27 |
47 |
£40,000 |
-19.19% |
| Bedfordshire |
-12 |
45 |
£43,000 |
-4.44% |
| Guildford |
+24 |
42 |
£45,000 |
-25.00% |
Service Delivery Top 30 Related IT SkillsFor the 6 months to 22 May 2013, IT jobs within the UK citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.
Service Delivery Top Related IT Skills by CategoryFor the 6 months to 22 May 2013, IT jobs within the UK citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.
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Redhill, Surrey
Commutable from London, Crawley, Redhill, Reigate, Surrey, Kent My client, a prestigious organisation based in Redhill, is looking for an ambitious Service Delivery Manager to join their highly...
ninesharp
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 16 May 2013
Wilmslow, Cheshire
Established services client is currently recruiting a service delivery manager to oversee all IT Support Services staff (service desk and desktop support functions) and ensure that end users...
Venturi
Salary: £40000 - £43000 per annum + car or allow + pension + health
Posted: 20 May 2013
Leicester, Leicestershire
Service Delivery Manager required to work for leading organisation in Leicestershire. The successful Service Delivery Manager will be ITIL Foundation certified, and will come from an extensive Service...
4it Recruitment Ltd
Salary: Up to £33,500 per annum plus benefits
Posted: 16 May 2013
Leeds, West Yorkshire
Established IT solutions and managed services provider to medium and enterprise size clients, is looking to recruit a service delivery manager, tasked with providing excellent service delivery to...
Venturi
Salary: £35000.00 - £38000.00 per annum + car allow + benefits
Posted: 21 May 2013
London
The Role *Service Delivery Management within a Cisco environment *Drive the company's service department to continually better its performance *Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Salary: £55000 - £60000 per annum + +Benefits + £20k Bonus
Posted: 16 May 2013
Cambridgeshire
As the Operations Manager (Network Infrastructure / Security / ITIL) you will have a deep and thorough understanding of all things within the networking and security field. You will have...
Greythorn
Salary: £55000.00 per annum + benefits
Posted: 18 May 2013
Dorset
We are looking for a strong Operations and Service Delivery Manager to work in Hampshire, the Operations and Service Delivery Manager will have experience of IT Service Management...
TELSTRA Associates
Salary: Excellent salary and benefits
Posted: 21 May 2013
Salford, Lancashire
IT Services ITIL Analyst required for our financial services client. You will be working within the Service Delivery Team, you will be actively involved in the conception and...
FT Select
Salary: From £20,000 to £25,000 per annum
Posted: 16 May 2013
Warrington, Cheshire
Degree level or equivalent desirable. ITIL Foundation essential, Practitioner desirable. Project Management qualification... Candidates with Service Delivery Operations or similar disciplines will be considered with relevant project management...
Ascent People Ltd
Salary: £40000 - £55000 per annum + bonus + pension + bens
Posted: 16 May 2013
Knutsford, Cheshire
Degree level or equivalent desirable. ITIL Foundation essential, Practitioner desirable. Project Management qualification... Candidates with Service Delivery Operations or similar disciplines will be considered with relevant project management...
Ascent People Ltd
Salary: £40000 - £50000 per annum + bonus + pension
Posted: 21 May 2013
London
With financial and commercial responsibility Service Delivery Managers (ITIL v3 Expert / Applications / Development) will ensure service is delivered effectively and efficiently using the resources allocated to the service...
ANSON MCCADE
Salary: From £50,000 to £70,000 per annum plus competitive package
Posted: 16 May 2013
Wilmslow, Cheshire
Search Consultancy are looking for an experienced Service Delivery Manager to work for a highly respectable company based in Cheshire... Ensure all SLA's are being met... Design,...
Search Consultancy
Salary: benefits
Posted: 17 May 2013
City, London
IT Managed Services are looking for a recent graduate with a couple of year's experience working in a service provider or enterprise IT environment in service development,...
Networking People
Posted: 17 May 2013
Cambridge, Cambridgeshire
The Service Operations Manager will have responsibility for ensuring the availability and performance of infrastructure areas against agreed SLAs across all company divisions: The Service Operations Manager will...
Greythorn
Salary: £60000.00 - £65000.00 per annum
Posted: 20 May 2013
Chesterfield, Derbyshire
ITIL qualified is highly desirable... Ensure that the Change Management team receive timely information as to the scheduled release of new or amended IT Services... Verify the business...
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 21 May 2013
Wilmslow, Cheshire
Service Delivery Manager - Wilmslow, Macclesfield, Knutsford - Windows, Server, Citrix, ITIL - £30,000 - £40,000... To be successful for the role you must be a Service Delivery Manager with...
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: 17 May 2013
City, London
They have partnered with the industry leaders in data centres, platforms, networking, and enterprise software to deliver these mission critical solutions and infrastructure to their clients... Key responsibilities...
JM
Salary: £50000 - £60000 per annum + benefits
Posted: 20 May 2013
Kettering, Northamptonshire
Key Skills; - Server and Network Implementation - Citrix / Virtualisation - Project Management Key Accountabilities... Keywords - Service Delivery Manager / Service Manager / ITIL / Prince / Citrix / VMWare / Market Harborough / Kettering / Lutterworth / Northamptonshire / Leicester /...
CV Screen Ltd
Salary: £30k - 35k per year + car + benefits
Posted: 20 May 2013
Warwickshire
You will control and operate the installed hardware and software, supervise less experienced colleagues, ensure that all errors and maintenance procedures are documented and develop Alerting functionality to...
Harvey Nash plc
Salary: £32000 - £40000 per annum
Posted: 20 May 2013
London
Service Delivery Manager - London - £55,000 - £65,000 + Bonus + Benefits + Car Allowance... Service Delivery Manager, Account Management, ITIL, ITIL Service v3 Expert, v2 Manager, ITIL v3 Foundation, SC...
Cornucopia IT Resourcing
Salary: £55000 - £65000 per annum + Bonus + Benefits + Car Allowance
Posted: 20 May 2013
London
We currently have an exciting opportunity for a forward thinking Service Delivery Manager to join our team in the Southern region. Reporting to the Customer Programmes Manager, the...
Outsourcery Hosting Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 3 May 2013
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
West Yorkshire
Essential skills for the Systems Engineer: Relevant hands on technical skills in particular in UNIX/Linux, Apache and Java application platforms... An understanding of project and service delivery...
Assured Recruitment Solutions
Salary: Market related
Posted: 20 May 2013
Fleet, Hampshire
Austin Fraser are working with their leading high end boutique retail partner near to Fleet to find an experienced Desktop Service Delivery Manager who has come from a...
Austin Fraser
Salary: £30000.00 - £35000.00 per annum
Posted: 21 May 2013
Middlesex
SDM / Service Delivery / ITIL / Infrastructure Manager / Operations Manager / Media / Ecommerce A Service Delivery Manager from an on-line / ecommerce background is needed for one of the world's...
Venturi
Salary: £45000 - £55000 per annum + Benefits
Posted: 17 May 2013
Bedfordshire
Duties: Liaise with all departments and customers involved in completion of a sale/project until the final installation, which includes: - To be the Project Management lead for assigned...
KSR Resources Ltd
Salary: + Bonuses + Benefits
Posted: 16 May 2013
London
Working for a leading ecommerce Vendor. The role is varied and focuses on: MI, service management/reporting, query management, application management, environment and infrastructure management, release management/transition,...
Epsilium Recruitment
Salary: From £40,000 to £45,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 21 May 2013
London
Providing updates direct to customers base Problem solving approach for day to day operational issues Excellent Customer Service Service Delivery Management CRM system integrity Positive 'can do' attitude...
Harvey Nash plc
Salary: £25000 - £35000 per annum
Posted: 20 May 2013
Surrey
Outstanding organisation, leaders in their industry, require an experienced Service Delivery Manager with experience in cloud technologies. These will include either Amazon EC2, Heroku, Azure, Rackspace... You will...
Enigma Worldwide
Posted: 17 May 2013
Manchester, Lancashire
3.Incident Management - To monitor and direct critical customer incidents through liaison with appropriate stakeholders. 4.Incident Management - To report to line management on incidents and use solutions...
Harvey Nash plc
Posted: 20 May 2013
City, London
The IT Service Continuity Manager will report to the Head of Service Delivery and own the IT Service Continuity Management (ITSCM) function within the Service Delivery team... Key...
Eligo Recruitment Ltd
Salary: £60000 - £70000 per annum + benefits
Posted: 20 May 2013
London
The main objective is to fulfil our customer requirements within defined timelines.Providing updates direct to customers base Problem solving approach for day to day operational issuesExcellent Customer...
Harvey Nash plc
Salary: £25000 - £35000 per annum + Benefits
Posted: 20 May 2013
Hertfordshire
You will have a background within a Windows OS environment, experience managing IT teams ideally within a NOC or 24/7 environment and you will hold an ITIL...
Redrock Consulting Ltd
Salary: £40000 - £50000 per annum + Excellent Benefits
Posted: 16 May 2013
Crawley, West Sussex
I am currently looking for an experienced Environment and Release Manager, from a Software / Application release background to join my clients Service Delivery team. Responsibilities include: Application Release...
Reflex Computer Recruitment
Salary: £56000 - £58000 per annum + Bens + Bonus
Posted: 21 May 2013
London
An excellent opportunity for an experienced Service Delivery Manager has arisen to join a fantastic organisation based in Putney, London. The role will involve managing IT service delivery...
Harvey Nash plc
Salary: £55000 - £60000 per annum
Posted: 20 May 2013
Dorset
A leading organisation in the Dorset area is seeking a Service Delivery Manager to design, oversee and manage a new service model across multiple sites and countries... *Conduct...
Spectrum IT Recruitment (South) Ltd
Posted: 17 May 2013
London
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to...
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 21 May 2013
Manchester, Lancashire
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to...
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 21 May 2013
Birmingham, West Midlands (County)
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to...
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 21 May 2013
Manchester, Lancashire
You will be responsible for: *Mentoring and training 1st/2nd line support analysts *Take ownership of escalated issues *Incident management *Knowledge management *Identify potential areas of improvement relating...
Fruition IT Resources Limited
Salary: £35000 - £39000 per annum + Benefits
Posted: 17 May 2013
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