The table below looks at the statistics for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 74 82 99
Rank change year-on-year
+8 +17
Permanent jobs citing Service Delivery 3710 3530 3091
As % of all permanent IT jobs located in the UK 3.47% 3.35% 2.88%
As % of the Processes & Methodologies category 4.18% 4.07% 3.60%
Number of salaries quoted 2675 2483 2366
Average salary £47,500 £46,500 £45,000
Average salary % change year-on-year
+2.15% +3.33%
90% offered a salary of more than £29,000 £27,685 £27,500
10% offered a salary of more than £72,200 £75,000 £70,000
UK excluding London average salary £45,000 £41,000 £42,500
% change year-on-year
+9.75% -3.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
88688 86784 85798
As % of all permanent IT jobs located in the UK 82.86% 82.37% 80.06%
Number of salaries quoted 72364 68812 71587
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,500 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Delivery within the UK as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend in the UK

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 27 February 2015 within the UK.

Service Delivery Salary Histogram in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 3479 £47,500 - 396
London +17 1336 £52,700 -4.18% 145
South East +15 792 £46,500 +6.28% 76
City of London +10 371 £48,500 -7.61% 50
Yorkshire +8 296 £39,000 +4.00% 34
Berkshire +15 269 £50,000 +11.11% 25
North West +16 266 £47,500 +33.80% 27
West Yorkshire +5 234 £40,000 +3.22% 22
West Midlands +12 218 £42,000 +2.43% 22
East of England -10 217 £49,500 +16.47% 28
South West +11 183 £42,500 +29.36% 38
Leeds +8 177 £42,500 +6.25% 16
Hampshire +6 163 £45,000 +15.38% 16
Surrey -10 151 £42,500 -10.52% 11
East Midlands +6 144 £36,000 -10.00% 22
Reading +4 123 £50,000 +14.94% 17
Manchester -12 109 £45,000 +28.57% 13
Cheshire +43 108 £50,000 +17.64% 11
Scotland 0 107 £40,000 -12.08% 14
Buckinghamshire +1 105 £46,250 -15.90% 12
Birmingham +9 77 £45,000 - 8
Milton Keynes +6 77 £45,000 -14.28% 8
Cambridgeshire +39 72 £43,000 +14.66% 4
Wiltshire +25 64 £45,000 +20.00% 11
Hertfordshire -36 51 £54,750 +6.31% 5
Bedfordshire -15 47 £40,000 - 9
Southampton -9 46 £47,500 +11.76% 5
Bristol +12 45 £35,250 +23.68% 17
Warrington +25 43 £46,250 +32.14% 3
Northamptonshire +22 43 £36,000 -20.00% 3

Service Delivery
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT jobs within the UK citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3315 (44.55%) ITIL
2 2021 (27.16%) Finance
3 1776 (23.87%) Windows
4 1518 (20.40%) Microsoft
5 1392 (18.71%) SLA
6 1371 (18.42%) Service Management
7 1170 (15.72%) Project Management
8 1124 (15.11%) MS Excel
9 1062 (14.27%) Degree
10 891 (11.97%) SQL
11 877 (11.79%) VMware
12 838 (11.26%) Active Directory
13 788 (10.59%) Change Management
14 724 (9.73%) Cisco
15 693 (9.31%) Citrix
16 682 (9.17%) Analytical Skills
17 631 (8.48%) PRINCE2
18 618 (8.31%) Continuous Improvement
19 610 (8.20%) Telecoms
20 604 (8.12%) MS Office
21 550 (7.39%) Windows 7
22 543 (7.30%) Windows Server 2008
23 534 (7.18%) VMware Infrastructure
24 530 (7.12%) ITIL Certification
25 522 (7.02%) Linux
26 516 (6.93%) Oracle
27 497 (6.68%) SQL Server
28 495 (6.65%) Stakeholder Management
29 486 (6.53%) Incident Management
30 484 (6.50%) Firewall

Service Delivery
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT jobs within the UK citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 395 (5.31%) MS Exchange
2 278 (3.74%) SharePoint
3 181 (2.43%) IIS
4 170 (2.28%) Exchange Server 2010
5 157 (2.11%) Apache
6 129 (1.73%) Lync
7 114 (1.53%) Exchange Server 2013
8 85 (1.14%) Tomcat
9 83 (1.12%) Exchange Server 2007
10 82 (1.10%) Exchange Server 2003
11 66 (0.89%) Blackberry Enterprise Server
12 62 (0.83%) WebSphere
13 48 (0.65%) CMS
14 47 (0.63%) IBM Notes
15 39 (0.52%) Lotus Domino
16 37 (0.50%) Elasticsearch
17 32 (0.43%) JBoss
18 29 (0.39%) WebSphere Application Server
18 29 (0.39%) SAS
19 28 (0.38%) Quickr
Applications
1 1124 (15.11%) MS Excel
2 604 (8.12%) MS Office
3 196 (2.63%) MS PowerPoint
4 133 (1.79%) MS Project
5 120 (1.61%) MS Visio
6 26 (0.35%) Spreadsheet
7 8 (0.11%) SPSS
7 8 (0.11%) Photoshop
8 7 (0.094%) Mingle
9 4 (0.054%) Open Workbench
10 2 (0.027%) PowerPivot
10 2 (0.027%) Adobe Creative Suite
10 2 (0.027%) InfoPath
11 1 (0.013%) PrintSoft PReS
11 1 (0.013%) FastStats
Business Applications
1 51 (0.69%) Oracle EBS
2 35 (0.47%) Dynamics CRM
3 29 (0.39%) Oracle EBS R12
4 28 (0.38%) Oracle ERP
5 26 (0.35%) Remedy ITSM
6 24 (0.32%) Oracle General Ledger
7 22 (0.30%) Oracle Payables
7 22 (0.30%) Oracle Receivables
8 21 (0.28%) Oracle Financials
9 19 (0.26%) Dynamics GP
9 19 (0.26%) Oracle Cash Management
10 18 (0.24%) SAP ERP
11 16 (0.22%) SAP EWM
11 16 (0.22%) Oracle Payroll
12 14 (0.19%) Dynamics AX
13 13 (0.17%) SAP Oil and Gas
13 13 (0.17%) SAP FI
14 12 (0.16%) ResourceLink
14 12 (0.16%) SAP CO
14 12 (0.16%) SAP FI/CO
Cloud Services
1 139 (1.87%) SaaS
2 106 (1.42%) Office 365
3 63 (0.85%) IaaS
4 41 (0.55%) Microsoft Azure
4 41 (0.55%) Amazon AWS
5 30 (0.40%) PaaS
6 27 (0.36%) Cloud Computing
7 9 (0.12%) Amazon EC2
8 7 (0.094%) Google Apps
9 4 (0.054%) Yammer
9 4 (0.054%) GitHub
9 4 (0.054%) SuccessFactors
10 3 (0.040%) Taleo
10 3 (0.040%) Force.com
11 2 (0.027%) Heroku
12 1 (0.013%) ElastiCache
12 1 (0.013%) Amazon ElastiCache
Communications & Networking
1 484 (6.50%) Firewall
2 415 (5.58%) DNS
3 386 (5.19%) WAN
4 380 (5.11%) LAN
5 349 (4.69%) Internet
6 334 (4.49%) DHCP
7 321 (4.31%) Wireless
8 297 (3.99%) SAN
9 288 (3.87%) VPN
10 237 (3.19%) MPLS
11 231 (3.10%) VoIP
12 211 (2.84%) TCP/IP
13 112 (1.51%) BGP
13 112 (1.51%) Cisco ASA
14 105 (1.41%) Ethernet
15 99 (1.33%) Intranet
16 98 (1.32%) OSPF
17 91 (1.22%) iSCSI
18 85 (1.14%) SSL
19 81 (1.09%) NAS
Database & Business Intelligence
1 497 (6.68%) SQL Server
2 161 (2.16%) MySQL
3 109 (1.46%) SQL Server 2008
4 108 (1.45%) Oracle Database
5 89 (1.20%) Relational Database
6 84 (1.13%) SQL Server Reporting Services
7 81 (1.09%) SQL Server Integration Services
8 72 (0.97%) Data Warehouse
9 71 (0.95%) Oracle Database 11g
10 62 (0.83%) SQL Server 2012
11 50 (0.67%) NoSQL
11 50 (0.67%) Data Mining
11 50 (0.67%) Oracle Database 10g
12 49 (0.66%) SQL Server 2005
13 48 (0.65%) DB2
14 41 (0.55%) SQL Server Analysis Services
15 39 (0.52%) Oracle9i Database
16 37 (0.50%) PostgreSQL
16 37 (0.50%) Big Data
17 36 (0.48%) Oracle Reports
Development Applications
1 61 (0.82%) JIRA
2 58 (0.78%) Visual Studio
3 44 (0.59%) Team Foundation Server
4 42 (0.56%) Subversion
5 30 (0.40%) Selenium
6 20 (0.27%) Oracle Forms
7 19 (0.26%) Eclipse
7 19 (0.26%) Git (software)
8 18 (0.24%) Toad
8 18 (0.24%) Jenkins
9 12 (0.16%) ClearCase
9 12 (0.16%) ClearQuest
10 11 (0.15%) JUnit
10 11 (0.15%) Maven
10 11 (0.15%) SQL Server Management Studio (SSMS)
11 10 (0.13%) SpecFlow
11 10 (0.13%) MSI
11 10 (0.13%) LoadRunner
12 8 (0.11%) FitNesse
12 8 (0.11%) Atlassian Bamboo
General
1 2021 (27.16%) Finance
2 610 (8.20%) Telecoms
3 469 (6.30%) Retail
4 437 (5.87%) Banking
5 273 (3.67%) Legal
6 253 (3.40%) Marketing
7 155 (2.08%) Law
8 113 (1.52%) Billing
9 110 (1.48%) Financial Institution
10 94 (1.26%) Back Office
11 82 (1.10%) Advertising
12 75 (1.01%) Manufacturing
13 69 (0.93%) Investment Banking
14 68 (0.91%) Front Office
15 54 (0.73%) Publishing
16 41 (0.55%) Local Government
17 38 (0.51%) German Language
18 32 (0.43%) French Language
19 29 (0.39%) Military
20 28 (0.38%) Games
Job Titles
1 1538 (20.67%) Service Manager
2 1032 (13.87%) Delivery Manager
3 1004 (13.49%) Analyst
4 964 (12.96%) Services Delivery Manager
5 396 (5.32%) Consultant
6 375 (5.04%) Support Engineer
7 335 (4.50%) Architect
8 323 (4.34%) Support Analyst
9 296 (3.98%) Team Leader
10 286 (3.84%) Project Manager
11 258 (3.47%) Service Analyst
12 246 (3.31%) Senior Manager
13 232 (3.12%) IT Services Manager
14 196 (2.63%) Administrator
15 171 (2.30%) Applications Support
16 163 (2.19%) Developer
17 160 (2.15%) IT Support
18 158 (2.12%) Infrastructure Manager
19 152 (2.04%) Business Analyst
20 148 (1.99%) Support Manager
Libraries, Frameworks & Software Standards
1 244 (3.28%) .NET
2 166 (2.23%) XML
3 152 (2.04%) HTML
4 115 (1.55%) Web Services
5 107 (1.44%) CSS
6 99 (1.33%) ASP.NET
6 99 (1.33%) Middleware
7 63 (0.85%) jQuery
8 54 (0.73%) J2EE
9 45 (0.60%) .NET Framework
10 36 (0.48%) Ajax
10 36 (0.48%) LAMP
11 34 (0.46%) Spring
11 34 (0.46%) ASP.NET MVC
12 33 (0.44%) SOAP
13 32 (0.43%) WCF
14 28 (0.38%) REST
15 27 (0.36%) HTML5
16 26 (0.35%) Oracle Fusion
17 25 (0.34%) JSP
Miscellaneous
1 682 (9.17%) Analytical Skills
2 471 (6.33%) Management Information System
3 185 (2.49%) Computer Science
4 171 (2.30%) Blackberry
5 121 (1.63%) Enterprise Software
6 118 (1.59%) Clustering
7 98 (1.32%) Statistics
8 84 (1.13%) User Experience
9 79 (1.06%) Open Source
10 72 (0.97%) Life Science
11 67 (0.90%) NHS
12 63 (0.85%) Mainframe
12 63 (0.85%) Replication
13 61 (0.82%) PMI
14 56 (0.75%) Mathematics
15 55 (0.74%) Performance Metrics
16 47 (0.63%) Client/Server
17 45 (0.60%) Foreign Exchange (FX)
18 43 (0.58%) EPoS
19 41 (0.55%) Video Conferencing
Operating Systems
1 1776 (23.87%) Windows
2 550 (7.39%) Windows 7
3 543 (7.30%) Windows Server 2008
4 522 (7.02%) Linux
5 477 (6.41%) Windows Server 2012
6 436 (5.86%) UNIX
7 277 (3.72%) Windows Server 2003
8 275 (3.70%) Windows XP
9 243 (3.27%) Windows 8
10 78 (1.05%) Red Hat Enterprise Linux
11 58 (0.78%) Solaris
12 48 (0.65%) AIX
12 48 (0.65%) Windows Vista
13 45 (0.60%) Android
14 44 (0.59%) CentOS
15 39 (0.52%) Apple iOS
16 35 (0.47%) Mac OS X
17 31 (0.42%) Windows 2000 Server
18 22 (0.30%) Oracle Linux
19 15 (0.20%) Mac OS
Processes & Methodologies
1 3315 (44.55%) ITIL
2 1371 (18.42%) Service Management
3 1170 (15.72%) Project Management
4 788 (10.59%) Change Management
5 631 (8.48%) PRINCE2
6 618 (8.31%) Continuous Improvement
7 495 (6.65%) Stakeholder Management
8 486 (6.53%) Incident Management
9 479 (6.44%) Problem Management
10 477 (6.41%) Agile Software Development
11 443 (5.95%) Line Management
12 409 (5.50%) Mentoring
13 335 (4.50%) Disaster Recovery
14 296 (3.98%) People Management
15 292 (3.92%) ITSM
16 275 (3.70%) CRM
17 273 (3.67%) Coaching
18 272 (3.66%) Risk Management
19 246 (3.31%) Migration
20 232 (3.12%) Performance Management
Programming Languages
1 891 (11.97%) SQL
2 358 (4.81%) Java
3 178 (2.39%) C#
4 142 (1.91%) PowerShell
5 128 (1.72%) C
6 125 (1.68%) Perl
7 123 (1.65%) JavaScript
8 85 (1.14%) Python
9 74 (0.99%) T-SQL
10 70 (0.94%) PL/SQL
11 65 (0.87%) PHP
12 63 (0.85%) Bash Shell
13 62 (0.83%) VBA
14 56 (0.75%) Shell Script
15 50 (0.67%) VB
16 32 (0.43%) ABAP
17 29 (0.39%) VBScript
18 18 (0.24%) R
19 17 (0.23%) VB.NET
20 15 (0.20%) Assembly Language
Qualifications
1 1062 (14.27%) Degree
2 530 (7.12%) ITIL Certification
3 428 (5.75%) Security Cleared
4 385 (5.17%) Cisco Certification
5 367 (4.93%) Microsoft Certification
6 296 (3.98%) SC Cleared
7 253 (3.40%) MCSE
8 242 (3.25%) CCNA
9 202 (2.71%) CCNP
10 156 (2.10%) MCP
11 125 (1.68%) PMI Certification
12 102 (1.37%) MCITP
13 96 (1.29%) DV Cleared
14 91 (1.22%) MCSA
15 90 (1.21%) VCP4
16 86 (1.16%) ISEB
17 85 (1.14%) ITIL Foundation Certificate
18 78 (1.05%) HND
18 78 (1.05%) PMP
19 70 (0.94%) Citrix Certification
Quality Assurance & Compliance
1 1392 (18.71%) SLA
2 273 (3.67%) QA
3 147 (1.98%) ISO/IEC 27001
4 105 (1.41%) PCI DSS
5 88 (1.18%) COBIT
6 53 (0.71%) ISO 9001
7 46 (0.62%) Sarbanes-Oxley
8 17 (0.23%) ISO 9000
9 11 (0.15%) PMBOK
10 7 (0.094%) HIPAA
10 7 (0.094%) Solvency II
10 7 (0.094%) ISO 8583
10 7 (0.094%) MiFID
10 7 (0.094%) ISO/IEC 17799
11 5 (0.067%) Basel II
11 5 (0.067%) ISO 14001
11 5 (0.067%) EMIR
12 4 (0.054%) HL7
13 3 (0.040%) GAMP
13 3 (0.040%) GxP
System Software
1 838 (11.26%) Active Directory
2 534 (7.18%) VMware Infrastructure
3 233 (3.13%) XenApp
4 185 (2.49%) Hyper-V
5 125 (1.68%) vSphere
6 116 (1.56%) XenDesktop
7 52 (0.70%) Terminal Services
8 47 (0.63%) Oracle RMAN
9 44 (0.59%) Citrix Presentation Server
10 42 (0.56%) NDS
11 36 (0.48%) Microsoft App-V
12 32 (0.43%) VMware ESX
13 31 (0.42%) Terminal Server
14 29 (0.39%) VMware ESXi
15 16 (0.22%) Microsoft Virtual Server
16 14 (0.19%) Samba
17 13 (0.17%) NFS
17 13 (0.17%) Oracle RAC
18 12 (0.16%) XenServer
19 11 (0.15%) VMware Server
Systems Management
1 196 (2.63%) SCCM
2 71 (0.95%) SCOM
3 51 (0.69%) Puppet
4 43 (0.58%) Data Guard
5 41 (0.55%) Backup Exec
6 40 (0.54%) NetBackup
7 39 (0.52%) OpenView
8 35 (0.47%) Nagios
8 35 (0.47%) Foglight
9 29 (0.39%) Tivoli
10 28 (0.38%) FortiGate
11 24 (0.32%) HP Quality Center
12 23 (0.31%) WSUS
12 23 (0.31%) Norton AntiVirus
13 21 (0.28%) HP NNM
14 17 (0.23%) Symantec Enterprise Vault
15 16 (0.22%) Opscode Chef
16 11 (0.15%) SCOrch
16 11 (0.15%) ZABBIX
17 10 (0.13%) Unicenter
Vendors
1 1518 (20.40%) Microsoft
2 877 (11.79%) VMware
3 724 (9.73%) Cisco
4 693 (9.31%) Citrix
5 516 (6.93%) Oracle
6 378 (5.08%) HP
7 254 (3.41%) SAP
8 246 (3.31%) Juniper
9 201 (2.70%) IBM
10 163 (2.19%) Apple
11 144 (1.94%) CheckPoint
12 137 (1.84%) Symantec
13 135 (1.81%) Dell
14 128 (1.72%) F5
15 119 (1.60%) NetApp
16 110 (1.48%) Remedy
17 104 (1.40%) ServiceNow
18 101 (1.36%) EMC
19 99 (1.33%) Red Hat
20 88 (1.18%) Avaya
London
Capita
Posted: 12 hours ago
Glasgow, Lanarkshire
Capita
Posted: 13 hours ago
London
Capita
Posted: 14 hours ago
Knowsley, Merseyside
Capita
Salary: Car, Pension
Posted: 17 hours ago
Reigate, Surrey
Capita
Salary: Benefits
Posted: 19 hours ago
London
Information Technology Services
Salary: £55k - 65k per year + Benefits
Posted: Yesterday
London
Spencer Knight Recruitment
Salary: From £58,000 to £62,000 per annum + Bonus + Excellent Benefits
Posted: Yesterday
London
Spencer Knight Recruitment
Salary: Up to £42,000 per annum + excellent benefits
Posted: Yesterday
London
Digitech Resourcing Ltd
Salary: From £55,000 to £65,000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Senitor Associates
Salary: £45000 - £65000 per annum + Great Benefits
Posted: Yesterday
Bristol, Avon
Sanderson
Salary: £40000 - £45000 per annum + £4k Car Allowance + benefits
Posted: Yesterday
West London
Talent International
Salary: £55000 - £70000 per annum + share options
Posted: Yesterday
London
Computer People
Salary: £54000.00 - £59000.00 per annum
Posted: Yesterday
London
Perfect People Recruitment Solutions Ltd
Salary: From £60,000 to £80,000 per annum £60,000 to £60,000 (depending on exp
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £40000 - £45000 per annum + £5k Bonus + Benefits
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £35000 - £41000 per annum + Benefits
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £35000 - £42000 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £40,000 to £45,000 per annum plus additional benefits
Posted: Yesterday
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: Up to £55,000 per annum
Posted: Yesterday
Warwickshire
ReThink Recruitment
Salary: £45000 - £55000 per annum + excellent benefits
Posted: Yesterday