The table below looks at the statistics for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 81 94 89
Rank change year-on-year
+13 -5
Permanent jobs citing Service Delivery 3586 3449 3305
As % of all permanent IT jobs located in the UK 3.27% 2.93% 3.03%
As % of the Processes & Methodologies category 3.85% 3.54% 3.75%
Number of salaries quoted 2684 2589 2578
Average salary £47,500 £47,500 £47,500
90% offered a salary of more than £28,000 £27,500 £28,000
10% offered a salary of more than £72,500 £75,000 £75,000
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93168 97426 88156
As % of all permanent IT jobs located in the UK 84.87% 82.77% 80.95%
Number of salaries quoted 76231 78605 72151
Average salary £50,000 £48,500 £46,500
Average salary % change year-on-year
+3.09% +4.30%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Service Delivery
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Delivery within the UK as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend in the UK

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 28 July 2015 within the UK.

Service Delivery Salary Histogram in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 3318 £48,000 -1.03% 395
London +18 1196 £56,500 +2.72% 129
South East +17 703 £45,000 +5.88% 85
North West +8 287 £45,000 +12.50% 36
City of London +10 284 £52,500 -4.54% 34
East of England 0 266 £47,500 -5.00% 29
West Midlands +19 256 £47,500 -13.63% 29
South West +16 243 £41,000 +2.50% 37
Yorkshire -3 237 £47,500 +9.19% 34
Berkshire -5 190 £52,000 +4.00% 16
Manchester +10 172 £42,049 +20.13% 26
West Yorkshire -9 156 £50,000 +14.94% 21
Surrey +27 132 £45,000 - 26
East Midlands +14 119 £37,500 -6.25% 17
Birmingham +14 115 £50,000 -9.09% 21
Leeds -8 113 £51,250 +22.02% 14
Hampshire -18 111 £45,000 +18.42% 14
Scotland -7 85 £47,500 +5.55% 11
Reading -14 85 £52,000 +4.00% 7
Buckinghamshire -9 84 £41,250 -21.42% 8
Bedfordshire +10 81 £42,500 -19.04% 8
Hertfordshire -10 64 £50,000 +3.09% 8
Milton Keynes +14 63 £42,500 -6.79% 6
Wiltshire +11 60 £40,250 -20.00% 19
Cheshire +8 60 £45,000 - 6
Cambridgeshire +4 55 £50,000 +29.87% 5
West Sussex +29 51 £39,000 +11.42% 2
Wales +9 51 £40,000 +14.28% 7
Bristol -23 51 £42,000 +12.00% 6
Dorset +35 50 £44,082 +33.58% 2

Service Delivery
Top 30 Related IT Skills

For the 6 months to 28 July 2015, IT jobs within the UK citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3239 (43.65%) ITIL
2 1974 (26.60%) Finance
3 1649 (22.22%) Windows
4 1517 (20.44%) Service Management
5 1452 (19.57%) Microsoft
6 1358 (18.30%) SLA
7 1324 (17.84%) Project Management
8 971 (13.08%) MS Excel
9 945 (12.73%) Degree
10 866 (11.67%) SQL
11 846 (11.40%) VMware
12 788 (10.62%) Cisco
13 726 (9.78%) Change Management
14 721 (9.72%) PRINCE2
15 703 (9.47%) Active Directory
16 681 (9.18%) Agile Software Development
17 633 (8.53%) Oracle
18 632 (8.52%) ITIL Certification
19 630 (8.49%) Analytical Skills
20 605 (8.15%) Linux
21 602 (8.11%) Continuous Improvement
22 597 (8.04%) Incident Management
23 591 (7.96%) Stakeholder Management
24 584 (7.87%) Data Centre
25 572 (7.71%) Management Information System
26 563 (7.59%) Citrix
27 557 (7.51%) VMware Infrastructure
28 545 (7.34%) Problem Management
29 522 (7.03%) SQL Server
30 517 (6.97%) Telecoms

Service Delivery
Top Related IT Skills by Category

For the 6 months to 28 July 2015, IT jobs within the UK citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 323 (4.35%) MS Exchange
2 238 (3.21%) SharePoint
3 175 (2.36%) IIS
4 155 (2.09%) Exchange Server 2010
5 137 (1.85%) Apache
6 115 (1.55%) Lync
7 107 (1.44%) Tomcat
8 91 (1.23%) Exchange Server 2013
9 74 (1.00%) Exchange Server 2007
10 60 (0.81%) WebSphere
11 56 (0.75%) Exchange Server 2003
12 45 (0.61%) Blackberry Enterprise Server
13 37 (0.50%) WebLogic
13 37 (0.50%) Oracle HTTP Server
14 35 (0.47%) JBoss
14 35 (0.47%) CMS
15 32 (0.43%) OpenStack
16 23 (0.31%) SharePoint 2013
17 18 (0.24%) NetWeaver
17 18 (0.24%) BizTalk Server
Applications
1 971 (13.08%) MS Excel
2 477 (6.43%) MS Office
3 131 (1.77%) MS PowerPoint
4 108 (1.46%) MS Project
5 59 (0.80%) MS Visio
6 33 (0.44%) Spreadsheet
7 17 (0.23%) Photoshop
8 5 (0.067%) Adobe Creative Suite
9 4 (0.054%) Adobe Captivate
10 3 (0.040%) ProjectWise
10 3 (0.040%) SPSS
10 3 (0.040%) AutoCAD
11 2 (0.027%) Adobe Illustrator
11 2 (0.027%) InDesign
11 2 (0.027%) Adobe After Effects
11 2 (0.027%) PowerPivot
12 1 (0.013%) InfoPath
12 1 (0.013%) Mingle
12 1 (0.013%) Adobe Premiere
12 1 (0.013%) CATIA
Business Applications
1 52 (0.70%) Oracle EBS
2 42 (0.57%) Oracle Applications
3 36 (0.49%) SAP SM
4 34 (0.46%) Remedy ITSM
5 33 (0.44%) Dynamics CRM
6 29 (0.39%) Oracle ERP
7 27 (0.36%) Oracle EBS R12
8 22 (0.30%) SAP ERP
9 21 (0.28%) Summit
10 17 (0.23%) Oracle General Ledger
10 17 (0.23%) Oracle Payroll
10 17 (0.23%) Oracle Receivables
11 15 (0.20%) Oracle HRMS
11 15 (0.20%) Oracle Payables
12 14 (0.19%) Oracle Financials
13 13 (0.18%) SAP HR
14 12 (0.16%) Oracle Cash Management
14 12 (0.16%) SAP FI
14 12 (0.16%) SAP FI/CO
14 12 (0.16%) SAP CO
Cloud Services
1 179 (2.41%) SaaS
2 103 (1.39%) Office 365
3 78 (1.05%) Microsoft Azure
4 75 (1.01%) IaaS
5 56 (0.75%) Amazon AWS
6 50 (0.67%) PaaS
7 39 (0.53%) Cloud Computing
8 14 (0.19%) Mimecast
9 9 (0.12%) Google Apps
10 7 (0.094%) Amazon EC2
11 6 (0.081%) Dropbox
11 6 (0.081%) Basecamp
11 6 (0.081%) Amazon ELB
11 6 (0.081%) Route 53
11 6 (0.081%) Amazon S3
12 3 (0.040%) Taleo
12 3 (0.040%) Heroku
13 2 (0.027%) Google Cloud Platform
13 2 (0.027%) iPaaS
13 2 (0.027%) GitHub
Communications & Networking
1 469 (6.32%) Firewall
2 465 (6.27%) WAN
3 443 (5.97%) LAN
4 300 (4.04%) SAN
5 297 (4.00%) DNS
6 279 (3.76%) Internet
7 251 (3.38%) Wireless
8 246 (3.31%) VoIP
9 238 (3.21%) DHCP
10 237 (3.19%) VPN
11 232 (3.13%) MPLS
12 210 (2.83%) TCP/IP
13 157 (2.12%) BGP
14 156 (2.10%) OSPF
15 141 (1.90%) Cisco ASA
16 135 (1.82%) Network Security
17 101 (1.36%) Cisco Nexus
17 101 (1.36%) NAS
18 90 (1.21%) Intranet
19 72 (0.97%) Cisco IOS
Database & Business Intelligence
1 522 (7.03%) SQL Server
2 173 (2.33%) Relational Database
3 145 (1.95%) MySQL
4 124 (1.67%) Oracle Database
5 97 (1.31%) SQL Server 2008
6 79 (1.06%) Oracle Database 11g
7 78 (1.05%) SQL Server Reporting Services
8 74 (1.00%) SQL Server 2012
9 59 (0.80%) SQL Server Integration Services
10 57 (0.77%) Data Warehouse
11 54 (0.73%) BusinessObjects
12 53 (0.71%) SQL Server 2005
13 48 (0.65%) DB2
14 45 (0.61%) RDBMS
14 45 (0.61%) Oracle Reports
14 45 (0.61%) Big Data
15 41 (0.55%) Crystal Reports
16 39 (0.53%) Oracle Database 10g
17 37 (0.50%) PostgreSQL
18 35 (0.47%) SQL Server Analysis Services
Development Applications
1 46 (0.62%) Visual Studio
2 45 (0.61%) JIRA
3 34 (0.46%) Maven
4 32 (0.43%) Git (software)
5 28 (0.38%) Jenkins
6 27 (0.36%) Team Foundation Server
7 25 (0.34%) NUnit
8 24 (0.32%) Subversion
8 24 (0.32%) Eclipse
9 19 (0.26%) Selenium
10 18 (0.24%) MSTest
11 17 (0.23%) MSI
11 17 (0.23%) Oracle Forms
12 15 (0.20%) Ant
13 12 (0.16%) JUnit
13 12 (0.16%) Behat
14 11 (0.15%) PHPUnit
14 11 (0.15%) AdminStudio
15 9 (0.12%) Gradle
15 9 (0.12%) InstallShield
General
1 1974 (26.60%) Finance
2 517 (6.97%) Telecoms
3 493 (6.64%) Banking
4 457 (6.16%) Retail
5 255 (3.44%) Marketing
6 227 (3.06%) Legal
7 178 (2.40%) Law
8 174 (2.34%) Manufacturing
9 134 (1.81%) Front Office
10 113 (1.52%) Back Office
11 97 (1.31%) Investment Banking
12 93 (1.25%) Financial Institution
13 85 (1.15%) Billing
14 60 (0.81%) Advertising
15 51 (0.69%) Publishing
16 36 (0.49%) French Language
16 36 (0.49%) Local Government
17 32 (0.43%) Games
18 28 (0.38%) German Language
19 26 (0.35%) Electronics
Job Titles
1 1523 (20.52%) Service Manager
2 1116 (15.04%) Delivery Manager
3 1022 (13.77%) Services Delivery Manager
4 885 (11.93%) Analyst
5 387 (5.21%) Consultant
6 385 (5.19%) Project Manager
7 350 (4.72%) Support Engineer
8 264 (3.56%) Support Analyst
9 249 (3.36%) Architect
10 245 (3.30%) Team Leader
11 239 (3.22%) Applications Support
12 234 (3.15%) Technical Manager
13 222 (2.99%) IT Services Manager
14 191 (2.57%) Administrator
15 188 (2.53%) Senior Manager
16 185 (2.49%) Developer
17 170 (2.29%) Network Engineer
18 158 (2.13%) Service Analyst
19 150 (2.02%) Infrastructure Manager
20 141 (1.90%) Business Analyst
Libraries, Frameworks & Software Standards
1 311 (4.19%) .NET
2 163 (2.20%) HTML
3 160 (2.16%) Middleware
4 146 (1.97%) XML
5 142 (1.91%) Web Services
6 109 (1.47%) CSS
7 101 (1.36%) ASP.NET
8 100 (1.35%) jQuery
9 78 (1.05%) J2EE
10 49 (0.66%) Software Packaging
11 47 (0.63%) REST
12 45 (0.61%) .NET Framework
13 44 (0.59%) Oracle Fusion
14 43 (0.58%) AngularJS
15 42 (0.57%) JSP
15 42 (0.57%) SOAP
16 39 (0.53%) 802.1X
16 39 (0.53%) XSLT
17 35 (0.47%) Application Packaging
18 32 (0.43%) Ajax
Miscellaneous
1 630 (8.49%) Analytical Skills
2 584 (7.87%) Data Centre
3 572 (7.71%) Management Information System
4 234 (3.15%) Computer Science
5 124 (1.67%) Statistics
6 120 (1.62%) Enterprise Software
7 100 (1.35%) Blackberry
8 90 (1.21%) Life Science
9 86 (1.16%) Replication
10 81 (1.09%) Clustering
11 80 (1.08%) User Experience
12 75 (1.01%) Mathematics
13 67 (0.90%) PMI
14 63 (0.85%) Mobile App
15 61 (0.82%) NHS
16 60 (0.81%) FMCG
17 58 (0.78%) Foreign Exchange (FX)
18 51 (0.69%) Hedge funds
19 49 (0.66%) Video Conferencing
20 47 (0.63%) Performance Metrics
Operating Systems
1 1649 (22.22%) Windows
2 605 (8.15%) Linux
3 486 (6.55%) Windows Server 2008
4 442 (5.96%) UNIX
5 417 (5.62%) Windows Server 2012
6 365 (4.92%) Windows 7
7 281 (3.79%) Windows Server 2003
8 189 (2.55%) Windows 8
9 153 (2.06%) Windows XP
10 111 (1.50%) Red Hat Enterprise Linux
11 95 (1.28%) Solaris
12 56 (0.75%) CentOS
13 45 (0.61%) Mac OS X
14 38 (0.51%) Windows Vista
14 38 (0.51%) AIX
15 36 (0.49%) Android
16 30 (0.40%) zOS
17 23 (0.31%) Ubuntu
18 22 (0.30%) Apple iOS
19 21 (0.28%) Oracle Linux
Processes & Methodologies
1 3239 (43.65%) ITIL
2 1517 (20.44%) Service Management
3 1324 (17.84%) Project Management
4 726 (9.78%) Change Management
5 721 (9.72%) PRINCE2
6 681 (9.18%) Agile Software Development
7 602 (8.11%) Continuous Improvement
8 597 (8.04%) Incident Management
9 591 (7.96%) Stakeholder Management
10 545 (7.34%) Problem Management
11 416 (5.61%) Mentoring
12 413 (5.57%) Line Management
13 344 (4.64%) ITSM
14 337 (4.54%) People Management
15 324 (4.37%) Risk Management
16 293 (3.95%) Coaching
17 291 (3.92%) Disaster Recovery
18 278 (3.75%) CRM
19 269 (3.62%) Performance Management
20 266 (3.58%) Supplier Management
Programming Languages
1 866 (11.67%) SQL
2 393 (5.30%) Java
3 213 (2.87%) JavaScript
4 184 (2.48%) C#
5 171 (2.30%) PowerShell
6 148 (1.99%) Perl
7 135 (1.82%) Python
8 132 (1.78%) C
9 109 (1.47%) T-SQL
10 94 (1.27%) PL/SQL
11 71 (0.96%) PHP
12 68 (0.92%) Bash Shell
13 65 (0.88%) VBA
14 64 (0.86%) Shell Script
15 52 (0.70%) VB
16 35 (0.47%) C++
17 25 (0.34%) Ruby
18 23 (0.31%) Jython
19 21 (0.28%) VBScript
20 20 (0.27%) VB.NET
Qualifications
1 945 (12.73%) Degree
2 632 (8.52%) ITIL Certification
3 434 (5.85%) Cisco Certification
4 425 (5.73%) Security Cleared
5 360 (4.85%) Microsoft Certification
6 263 (3.54%) SC Cleared
7 242 (3.26%) MCSE
8 240 (3.23%) CCNA
9 239 (3.22%) CCNP
10 135 (1.82%) PRINCE2 Certification
11 131 (1.77%) MCP
12 119 (1.60%) PMI Certification
13 113 (1.52%) MCSA
14 109 (1.47%) DV Cleared
15 80 (1.08%) PRINCE2 Practitioner
16 78 (1.05%) ITIL Foundation Certificate
17 77 (1.04%) CCIE
18 76 (1.02%) PMP
19 70 (0.94%) ISEB
19 70 (0.94%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1358 (18.30%) SLA
2 225 (3.03%) QA
3 147 (1.98%) ISO/IEC 27001
4 84 (1.13%) COBIT
5 82 (1.10%) PCI DSS
6 56 (0.75%) ISO 9001
7 40 (0.54%) Sarbanes-Oxley
8 11 (0.15%) ISO 9000
9 10 (0.13%) PMBOK
10 9 (0.12%) Solvency II
11 8 (0.11%) HL7
12 7 (0.094%) JSP 440
13 6 (0.081%) EMIR
13 6 (0.081%) P3O
13 6 (0.081%) ISO 14001
14 5 (0.067%) Data Quality
15 4 (0.054%) ISO/IEC 20000
16 3 (0.040%) MiFID
16 3 (0.040%) WCAG
16 3 (0.040%) Section 508
System Software
1 703 (9.47%) Active Directory
2 557 (7.51%) VMware Infrastructure
3 150 (2.02%) Hyper-V
4 146 (1.97%) XenApp
5 96 (1.29%) vSphere
6 63 (0.85%) VMware ESX
7 51 (0.69%) Microsoft App-V
8 45 (0.61%) Oracle RAC
9 41 (0.55%) XenDesktop
10 37 (0.50%) Terminal Services
11 30 (0.40%) Terminal Server
12 25 (0.34%) IMail Server
13 24 (0.32%) XenServer
14 19 (0.26%) VMware Server
14 19 (0.26%) NFS
15 18 (0.24%) Apache ZooKeeper
15 18 (0.24%) VirtualBox
15 18 (0.24%) EMC RecoverPoint
16 17 (0.23%) Citrix Presentation Server
17 15 (0.20%) ISA Server
Systems Management
1 272 (3.67%) SCCM
2 85 (1.15%) Puppet
3 65 (0.88%) SCOM
4 45 (0.61%) Opscode Chef
5 31 (0.42%) Backup Exec
6 28 (0.38%) Tivoli
6 28 (0.38%) Nagios
7 26 (0.35%) HP Quality Center
8 23 (0.31%) WSUS
9 21 (0.28%) Symantec Enterprise Vault
9 21 (0.28%) Oracle RMAN
10 19 (0.26%) Oracle Identity Management
10 19 (0.26%) NetBackup
10 19 (0.26%) Systems Management Server (SMS)
11 18 (0.24%) FortiGate
11 18 (0.24%) Vagrant
11 18 (0.24%) Data Guard
12 17 (0.23%) ZABBIX
12 17 (0.23%) EMC NetWorker
12 17 (0.23%) Cisco CUCM
Vendors
1 1452 (19.57%) Microsoft
2 846 (11.40%) VMware
3 788 (10.62%) Cisco
4 633 (8.53%) Oracle
5 563 (7.59%) Citrix
6 311 (4.19%) SAP
7 299 (4.03%) HP
8 251 (3.38%) Juniper
9 195 (2.63%) F5
10 189 (2.55%) IBM
11 184 (2.48%) CheckPoint
12 146 (1.97%) NetApp
13 133 (1.79%) Red Hat
14 128 (1.72%) ServiceNow
15 105 (1.41%) Apple
16 97 (1.31%) Remedy
17 96 (1.29%) EMC
18 94 (1.27%) Symantec
19 92 (1.24%) Dell
20 79 (1.06%) Avaya
Brighton, Sussex
Bridgewater Resourcing Solutions Ltd
Posted: 4 hours ago
West Midlands
Michael Page Technology
Salary: Good benefits package
Posted: 4 hours ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Salary up to £40K + Excellent Benefits
Posted: 4 hours ago
Waterlooville, Hampshire
RecruitmentRevolution.com Limited
Salary: From £30,000 to £35,000 per annum
Posted: 6 hours ago
London
Harrington Starr
Salary: £70000 - £80000 per annum + bonus + benefits
Posted: 7 hours ago
Selby, North Yorkshire
The Bridge Ltd
Salary: Up to £55,000 per annum Plus Benefits Plus Bonus
Posted: 8 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £55,000 per annum
Posted: 8 hours ago
West Yorkshire
Bright Executive Recruitment
Salary: £40000 - £50000 per annum + Car
Posted: 9 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £67,000 per annum
Posted: 9 hours ago
Hitchin, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: 9 hours ago
Leeds, West Yorkshire
Rullion IT Plus
Salary: £55000 per annum
Posted: 10 hours ago
Aldershot, Hampshire
Resourcing People Ltd.
Salary: From £60,000 to £65,000 per annum + additional flexible benefits packa
Posted: 11 hours ago
London
Resource Solutions - FCA
Posted: 11 hours ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £80,000
Posted: 11 hours ago
West London
Verticality Ltd
Salary: £50000 - £60000 per annum
Posted: 12 hours ago
Yeovil, Somerset
Austin Fraser
Salary: £45000 - £55000 per annum
Posted: 12 hours ago
Leeds, West Yorkshire
Experis Ltd
Salary: £30000 - £35000 per annum + Uncapped Commission
Posted: 13 hours ago
London
Square One Resources
Posted: 13 hours ago
Chorley, Lancashire
Resourcing People Ltd.
Salary: Unspecified Basic salary, plus shift allowance & benefits package.
Posted: 13 hours ago
Essex
Harvey Nash plc
Salary: £70000 - £80000 per annum
Posted: 14 hours ago