The table below looks at the statistics for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 88 85 98
Rank change year-on-year
-3 +13
Permanent jobs citing Service Delivery 3020 3624 3389
As % of all permanent IT jobs located in the UK 3.08% 3.28% 2.91%
As % of the Processes & Methodologies category 3.51% 3.76% 3.41%
Number of salaries quoted 2234 2717 2541
Median salary £47,500 £48,000 £48,500
Median salary % change year-on-year
-1.04% -1.03%
90% offered a salary of more than £28,000 £28,000 £27,500
10% offered a salary of more than £72,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86119 96327 99378
As % of all permanent IT jobs located in the UK 87.81% 87.21% 85.46%
Number of salaries quoted 71888 78728 80195
Median salary £50,000 £50,000 £48,250
Median salary % change year-on-year
- +3.62%
90% offered a salary of more than £32,500 £32,000 £31,000
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend

The demand trend of job ads citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend in the UK

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 23 July 2016 within the UK.

Service Delivery Salary Histogram in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 2803 £47,500 -1.85% 287
London -22 979 £55,000 -3.77% 107
South East -18 532 £47,500 +5.55% 51
West Midlands +10 316 £42,500 -10.52% 20
North West -10 216 £45,000 - 32
East of England -6 211 £47,500 - 15
South West -1 206 £40,000 -1.23% 22
Birmingham +19 202 £42,765 -12.27% 10
Berkshire +16 188 £45,000 -13.46% 17
City of London +4 187 £60,000 +14.28% 26
Yorkshire -1 187 £45,000 -5.26% 25
West Yorkshire 0 135 £45,000 -10.00% 20
Manchester -14 134 £50,000 +18.91% 18
Scotland +28 132 £42,500 -10.52% 6
East Midlands +2 126 £42,500 +6.25% 8
Surrey +16 123 £45,000 -5.26% 10
Glasgow +28 96 £42,500 -5.55% 2
Leeds +14 96 £50,000 - 16
Reading +17 90 £45,000 -13.46% 7
Hampshire -10 90 £50,000 +11.11% 6
Hertfordshire +28 74 £42,500 -15.00% 5
Bristol +34 63 £43,750 +6.70% 4
Essex +13 53 £47,500 -9.52% 3
Gloucestershire +27 50 £40,000 +6.66%
West Sussex -24 38 £43,000 +8.86% 2
Cambridgeshire -12 37 £42,250 -17.15% 4
North East +21 36 £37,563 -11.61% 6
Bracknell +6 36 £30,000 -23.07% 2
Leicestershire +5 36 £62,500 +47.05% 3
Northamptonshire +9 35 £45,000 +34.32% 2

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Service Delivery.

1 2936 (45.88%) ITIL
2 1806 (28.22%) Finance
3 1380 (21.56%) Microsoft
4 1279 (19.98%) Service Management
5 1264 (19.75%) Windows
6 1158 (18.09%) SLA
7 1113 (17.39%) Project Management
8 956 (14.94%) Degree
9 816 (12.75%) MS Excel
10 805 (12.58%) Agile Software Development
11 793 (12.39%) SQL
12 736 (11.50%) PRINCE2
13 690 (10.78%) Cisco
14 664 (10.38%) VMware
15 661 (10.33%) SQL Server
16 659 (10.30%) Continuous Improvement
17 654 (10.22%) Analytical Skills
18 636 (9.94%) Change Management
19 625 (9.77%) Oracle
20 601 (9.39%) Active Directory
21 591 (9.23%) Stakeholder Management
22 562 (8.78%) Incident Management
23 554 (8.66%) ITIL V3
24 553 (8.64%) Data Centre
25 535 (8.36%) Linux
26 485 (7.58%) VMware Infrastructure
27 484 (7.56%) Retail
28 480 (7.50%) Problem Management
29 478 (7.47%) Windows Server
30 475 (7.42%) MS Office

Service Delivery
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 296 (4.63%) MS Exchange
2 262 (4.09%) SharePoint
3 156 (2.44%) IIS
4 154 (2.41%) Exchange Server 2010
5 117 (1.83%) WebSphere
6 115 (1.80%) Skype for Business
7 85 (1.33%) Exchange Server 2013
8 67 (1.05%) Apache
9 44 (0.69%) Blackberry Enterprise Server
10 41 (0.64%) Tomcat
11 37 (0.58%) Exchange Server 2007
12 35 (0.55%) CMS
13 33 (0.52%) JBoss
14 31 (0.48%) SharePoint 2010
15 26 (0.41%) Exchange Server 2003
16 25 (0.39%) BizTalk Server
16 25 (0.39%) Cloud Foundry
16 25 (0.39%) SharePoint 2013
17 24 (0.38%) WebSphere Application Server
18 14 (0.22%) Elasticsearch
Applications
1 816 (12.75%) MS Excel
2 475 (7.42%) MS Office
3 184 (2.88%) MS PowerPoint
4 61 (0.95%) MS Project
5 52 (0.81%) MS Visio
6 19 (0.30%) Spreadsheet
7 5 (0.078%) Photoshop
8 2 (0.031%) Adobe Captivate
8 2 (0.031%) Adobe Illustrator
8 2 (0.031%) SPSS
9 1 (0.016%) InfoPath
Business Applications
1 68 (1.06%) Oracle Financials
2 66 (1.03%) Oracle Retail
3 63 (0.98%) PeopleSoft Financials
4 60 (0.94%) assyst
5 50 (0.78%) SAP ERP
6 48 (0.75%) Remedy ITSM
7 44 (0.69%) Dynamics CRM
8 30 (0.47%) Dynamics AX
9 29 (0.45%) SAP APO
10 28 (0.44%) SAP SD
11 26 (0.41%) SAP MM
12 20 (0.31%) Oracle EBS
13 17 (0.27%) Dynamics NAV
13 17 (0.27%) SAP Oil and Gas
14 15 (0.23%) SAP CRM
14 15 (0.23%) Unit4 Business World
15 13 (0.20%) SAP FI
15 13 (0.20%) SAP HR
16 12 (0.19%) Oracle Procure-to-Pay
17 11 (0.17%) Sentinel
Cloud Services
1 248 (3.88%) Microsoft Azure
2 212 (3.31%) Office 365
3 200 (3.13%) Amazon AWS
4 151 (2.36%) IaaS
5 139 (2.17%) PaaS
6 135 (2.11%) SaaS
7 116 (1.81%) Amazon EC2
8 53 (0.83%) Amazon S3
9 30 (0.47%) Amazon CloudWatch
10 22 (0.34%) Cloud Computing
11 20 (0.31%) Amazon ElastiCache
11 20 (0.31%) AWS Elastic Beanstalk
12 11 (0.17%) IBM SmartCloud
12 11 (0.17%) iTunes
13 10 (0.16%) BPaaS
14 7 (0.11%) Google Apps
14 7 (0.11%) OneDrive
14 7 (0.11%) Yammer
15 5 (0.078%) Azure Active Directory
16 4 (0.063%) Force.com
Communications & Networking
1 469 (7.33%) Firewall
2 363 (5.67%) WAN
3 326 (5.09%) LAN
4 295 (4.61%) VPN
5 246 (3.84%) SAN
6 234 (3.66%) TCP/IP
7 197 (3.08%) Internet
8 196 (3.06%) Wireless
9 185 (2.89%) Cisco ASA
10 178 (2.78%) DNS
11 173 (2.70%) VoIP
12 151 (2.36%) Network Security
13 141 (2.20%) DHCP
14 127 (1.98%) MPLS
15 105 (1.64%) SSL
16 70 (1.09%) OSPF
17 69 (1.08%) Wi-Fi
18 64 (1.00%) NAS
19 59 (0.92%) BGP
19 59 (0.92%) Ethernet
Database & Business Intelligence
1 661 (10.33%) SQL Server
2 155 (2.42%) MySQL
3 129 (2.02%) SQL Server 2008
4 116 (1.81%) Data Warehouse
5 108 (1.69%) Relational Database
6 102 (1.59%) SQL Server Integration Services
6 102 (1.59%) SQL Server Reporting Services
7 87 (1.36%) Oracle Database
8 84 (1.31%) SQL Server 2012
9 77 (1.20%) DB2
10 63 (0.98%) NoSQL
11 55 (0.86%) Big Data
11 55 (0.86%) SQL Server 2014
12 51 (0.80%) BusinessObjects
13 42 (0.66%) SQL Server 2005
14 41 (0.64%) SQL Server Analysis Services
15 37 (0.58%) Oracle Database 11g
16 36 (0.56%) MongoDB
17 29 (0.45%) RDBMS
18 26 (0.41%) Microsoft Analysis Services
Development Applications
1 68 (1.06%) Team Foundation Server
2 66 (1.03%) Git (software)
3 64 (1.00%) NUnit
4 52 (0.81%) MSTest
5 51 (0.80%) Jenkins
6 40 (0.63%) Subversion
7 33 (0.52%) Visual Studio
8 31 (0.48%) JIRA
8 31 (0.48%) TeamCity
9 30 (0.47%) HP UFT
9 30 (0.47%) Selenium
10 28 (0.44%) Ant
11 25 (0.39%) Rational Functional Tester
11 25 (0.39%) SilkTest
12 24 (0.38%) Vagrant
13 23 (0.36%) Atlassian Bamboo
14 14 (0.22%) MSI
14 14 (0.22%) Oracle Forms
15 11 (0.17%) GCC
15 11 (0.17%) JUnit
General
1 1806 (28.22%) Finance
2 484 (7.56%) Retail
3 398 (6.22%) Banking
4 381 (5.95%) Telecoms
5 243 (3.80%) Legal
6 155 (2.42%) Marketing
7 152 (2.38%) Manufacturing
8 134 (2.09%) Law
9 112 (1.75%) Publishing
10 92 (1.44%) Billing
11 67 (1.05%) Investment Banking
12 64 (1.00%) Back Office
13 61 (0.95%) Games
14 58 (0.91%) French Language
15 51 (0.80%) Advertising
16 48 (0.75%) German Language
16 48 (0.75%) Local Government
17 46 (0.72%) Financial Institution
18 43 (0.67%) Spanish Language
19 33 (0.52%) Front Office
Job Titles
1 1153 (18.02%) Service Manager
2 830 (12.97%) Delivery Manager
3 818 (12.78%) Services Delivery Manager
4 798 (12.47%) Analyst
5 494 (7.72%) IT Manager
6 394 (6.16%) Architect
7 296 (4.63%) IT Services Manager
8 287 (4.48%) Consultant
9 258 (4.03%) Developer
10 257 (4.02%) Project Manager
11 255 (3.98%) Support Analyst
12 238 (3.72%) Service Analyst
13 231 (3.61%) Support Engineer
14 220 (3.44%) ITIL Manager
15 188 (2.94%) Administrator
16 183 (2.86%) Network Engineer
17 180 (2.81%) Team Leader
18 179 (2.80%) Solutions Architect
19 178 (2.78%) Infrastructure Manager
20 168 (2.63%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 429 (6.70%) .NET
2 264 (4.13%) HTML
3 206 (3.22%) Web Services
4 201 (3.14%) XML
5 164 (2.56%) jQuery
6 135 (2.11%) CSS
7 118 (1.84%) SOAP
8 117 (1.83%) ASP.NET
8 117 (1.83%) Middleware
9 89 (1.39%) WCF
9 89 (1.39%) XSLT
10 72 (1.13%) REST
11 68 (1.06%) .NET Framework
12 61 (0.95%) RESTful
13 59 (0.92%) J2EE
14 57 (0.89%) WPF
15 52 (0.81%) LINQ
15 52 (0.81%) Silverlight
15 52 (0.81%) WF
16 45 (0.70%) HTML5
Miscellaneous
1 654 (10.22%) Analytical Skills
2 553 (8.64%) Data Centre
3 426 (6.66%) Management Information System
4 271 (4.23%) Computer Science
5 183 (2.86%) Virtual Team
6 166 (2.59%) CMDB
7 132 (2.06%) Statistics
8 108 (1.69%) FMCG
9 95 (1.48%) Enterprise Software
10 87 (1.36%) Replication
11 77 (1.20%) Blackberry
12 71 (1.11%) Mathematics
13 67 (1.05%) Clustering
14 63 (0.98%) Fintech
15 62 (0.97%) User Experience
16 59 (0.92%) iPad
17 56 (0.88%) Smartphone
18 54 (0.84%) Fat Client
18 54 (0.84%) Thin Client
18 54 (0.84%) Visualisation
Operating Systems
1 1264 (19.75%) Windows
2 535 (8.36%) Linux
3 478 (7.47%) Windows Server
4 337 (5.27%) Unix
5 279 (4.36%) Windows Server 2008
6 215 (3.36%) Windows 7
7 211 (3.30%) Windows Server 2012
8 156 (2.44%) Windows Server 2003
9 82 (1.28%) Apple iOS
10 80 (1.25%) Windows 8
11 74 (1.16%) Red Hat Enterprise Linux
12 57 (0.89%) AIX
13 56 (0.88%) Windows XP
14 54 (0.84%) Android
15 53 (0.83%) Solaris
16 44 (0.69%) Windows 10
17 24 (0.38%) Mac OS X
18 22 (0.34%) CentOS
19 21 (0.33%) Windows Phone
20 15 (0.23%) SUSE
Processes & Methodologies
1 2936 (45.88%) ITIL
2 1279 (19.98%) Service Management
3 1113 (17.39%) Project Management
4 805 (12.58%) Agile Software Development
5 736 (11.50%) PRINCE2
6 659 (10.30%) Continuous Improvement
7 636 (9.94%) Change Management
8 591 (9.23%) Stakeholder Management
9 562 (8.78%) Incident Management
10 554 (8.66%) ITIL V3
11 480 (7.50%) Problem Management
12 445 (6.95%) ITSM
13 430 (6.72%) Line Management
14 402 (6.28%) CRM
15 397 (6.20%) Presales
16 390 (6.09%) Mentoring
17 324 (5.06%) Service Design
18 285 (4.45%) Coaching
19 279 (4.36%) People Management
20 274 (4.28%) Software Engineering
Programming Languages
1 793 (12.39%) SQL
2 406 (6.34%) Java
3 255 (3.98%) C#
4 204 (3.19%) JavaScript
5 145 (2.27%) PowerShell
6 133 (2.08%) C
7 132 (2.06%) C++
8 123 (1.92%) T-SQL
9 103 (1.61%) Python
10 100 (1.56%) PL/SQL
11 84 (1.31%) Perl
12 80 (1.25%) VB.NET
13 69 (1.08%) PHP
14 64 (1.00%) Shell Script
15 61 (0.95%) Ruby
16 51 (0.80%) Bash Shell
17 39 (0.61%) VBA
18 29 (0.45%) VBScript
19 16 (0.25%) XPath
20 15 (0.23%) VB
Qualifications
1 956 (14.94%) Degree
2 450 (7.03%) Security Cleared
3 426 (6.66%) ITIL Certification
4 316 (4.94%) Cisco Certification
5 263 (4.11%) Microsoft Certification
6 255 (3.98%) SC Cleared
7 181 (2.83%) CCNA
8 179 (2.80%) PMI Certification
9 176 (2.75%) ISEB
10 170 (2.66%) CCNP
11 166 (2.59%) PMP
12 161 (2.52%) MCSE
13 120 (1.88%) CISSP
14 107 (1.67%) DV Cleared
15 88 (1.38%) PRINCE2 Certification
16 76 (1.19%) CCIE
17 62 (0.97%) CISM
17 62 (0.97%) MCSA
18 61 (0.95%) MCP
19 56 (0.88%) ISTQB
Quality Assurance & Compliance
1 1158 (18.09%) SLA
2 218 (3.41%) QA
3 186 (2.91%) ISO/IEC 27001
4 67 (1.05%) PCI DSS
5 50 (0.78%) Data Quality
6 48 (0.75%) COBIT
7 36 (0.56%) HMG Security Policy Framework
8 32 (0.50%) RMADS
9 31 (0.48%) Sarbanes-Oxley
10 28 (0.44%) ISO 9001
11 14 (0.22%) Disclosure Scotland
12 13 (0.20%) ISO/IEC 20000
13 10 (0.16%) ISO 14001
14 7 (0.11%) ISAE 3402
15 5 (0.078%) ISO 9000
15 5 (0.078%) PMBOK
16 4 (0.063%) SAS 70
17 3 (0.047%) ISO22301
18 2 (0.031%) BS7799
18 2 (0.031%) NEBOSH
System Software
1 601 (9.39%) Active Directory
2 485 (7.58%) VMware Infrastructure
3 151 (2.36%) Hyper-V
4 112 (1.75%) XenApp
5 109 (1.70%) vSphere
6 91 (1.42%) Docker
7 80 (1.25%) Virtual Machines
8 74 (1.16%) XenDesktop
9 62 (0.97%) VMware ESX
10 54 (0.84%) Terminal Services
11 46 (0.72%) Firmware
12 34 (0.53%) XenServer
13 30 (0.47%) Virtual Servers
14 27 (0.42%) VMware ESXi
15 20 (0.31%) VirtualBox
16 18 (0.28%) Virtual Desktop
17 15 (0.23%) Forefront TMG
17 15 (0.23%) Microsoft App-V
18 14 (0.22%) HDFS
19 13 (0.20%) NFS
Systems Management
1 180 (2.81%) SCCM
2 84 (1.31%) SCOM
3 75 (1.17%) Puppet
4 67 (1.05%) SCVMM
5 55 (0.86%) Opscode Chef
6 41 (0.64%) Tivoli
7 40 (0.63%) WSUS
8 34 (0.53%) Backup Exec
9 32 (0.50%) HP Operations Orchestration
10 31 (0.48%) Kubernetes
10 31 (0.48%) NetBackup
11 29 (0.45%) Cisco CUCM
11 29 (0.45%) Mesos
12 28 (0.44%) FortiGate
12 28 (0.44%) Oracle RMAN
13 27 (0.42%) Ansible
14 22 (0.34%) Nagios
15 20 (0.31%) Salt
16 19 (0.30%) Cisco UCCX
16 19 (0.30%) Tivoli Storage Manager
Vendors
1 1380 (21.56%) Microsoft
2 690 (10.78%) Cisco
3 664 (10.38%) VMware
4 625 (9.77%) Oracle
5 418 (6.53%) Citrix
6 357 (5.58%) HP
7 268 (4.19%) Juniper
8 265 (4.14%) SAP
9 254 (3.97%) CheckPoint
10 216 (3.38%) IBM
11 161 (2.52%) F5
12 135 (2.11%) NetApp
13 125 (1.95%) Remedy
14 112 (1.75%) EMC
15 101 (1.58%) ServiceNow
16 98 (1.53%) Palo Alto
17 97 (1.52%) BMC
18 95 (1.48%) Dell
19 92 (1.44%) Apple
20 79 (1.23%) Red Hat
London
Harvey Nash plc
Salary: £40000 - £50000 per annum
Posted: 1 hour ago
Malmesbury, Wiltshire
Dyson
Posted: Yesterday
Woking, Surrey
Plan UK
Salary: Competitive
Posted: Yesterday
Manchester, Lancashire
McGregor Boyall
Salary: £57000 per annum
Posted: Yesterday
Hertford, Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £70,000 per annum £60-70k+
Posted: Yesterday
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: Yesterday
London
Plan-net
Salary: Market rate
Posted: Yesterday
Haywards Heath, West Sussex
ARC IT Recruitment Ltd
Salary: £50000 - £60000 per annum + bonus + benefits
Posted: Yesterday
Greater Manchester
Harvey Nash plc
Salary: Attractive salary and benefits package
Posted: Yesterday
East London
Senitor Associates
Salary: £35 - £50 per annum
Posted: Yesterday
London
Spring Technology
Salary: company benefits
Posted: Yesterday
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 2 days ago
Reading, Berkshire
Coal IT Services
Salary: £75,000 per annum Plus Bonus and Bens
Posted: 2 days ago
Leeds, West Yorkshire
Adalta Recruitment Solutions
Salary: £50000 - £65000 per annum + Bonus + Benefits
Posted: Yesterday
Greenock, Renfrewshire
HAYS INFORMATION TECHNOLOGY
Salary: £44000.00 - £63000.00 per annum
Posted: 3 days ago
Northampton, Northamptonshire
Lorien Resourcing
Salary: £42000 per annum + Benefits Package
Posted: 2 days ago
London
C4 Commerce
Salary: From £75,000 to £85,000 per annum + bonus
Posted: Yesterday
Essex
Montash
Salary: £35000 - £37000 per annum + Benefits
Posted: Yesterday
London
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 4 days ago
London
Harrington Starr
Salary: £30000 - £35000 per annum + bonus, benefits + training
Posted: Yesterday
Coalville, Leicestershire
Amazon
Salary: Unspecified
Posted: Yesterday
Swindon, Wiltshire
Sanderson
Salary: £27000.00 - £30000.00 per annum
Posted: 2 days ago
Northwich, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £14000 - £15000.00 per annum
Posted: 4 days ago
City, London
Senitor Associates
Salary: £45000 - £50000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £22000 - £27000 per annum + bens
Posted: Yesterday
West Midlands
Harvey Nash plc
Salary: £100000 - £110000 per annum + car + bonus + bens
Posted: 3 days ago
Burnley, Lancashire
Greywood Associates Limited
Salary: £25000 - £27000 per annum + bens
Posted: Yesterday
Durham, County Durham
Northern Recruitment Group
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Cambridge, Cambridgeshire
Senitor Associates
Salary: £50000 - £55000 per annum
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Excellent Salary + bonus + benefits
Posted: 2 days ago