The table below looks at the statistics for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Services Delivery
Rank 85 85 96
Rank change year-on-year
0 +11
Permanent jobs citing Service Delivery 3065 3633 3428
As % of all permanent IT jobs located in the UK 3.13% 3.27% 2.88%
As % of the Processes & Methodologies category 3.56% 3.76% 3.37%
Number of salaries quoted 2271 2718 2564
Median salary £47,500 £47,500 £49,000
Median salary % change year-on-year
- -3.06%
90% offered a salary of more than £28,000 £28,000 £28,500
10% offered a salary of more than £74,700 £70,000 £75,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86175 96499 101637
As % of all permanent IT jobs located in the UK 87.87% 86.85% 85.48%
Number of salaries quoted 72066 78843 82351
Median salary £50,000 £50,000 £48,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend

The demand trend of job ads citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend in the UK

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 29 June 2016 within the UK.

Service Delivery Salary Histogram in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 2832 £50,000 +3.30% 289
London -17 1017 £55,000 - 99
South East -18 539 £47,500 +5.55% 61
West Midlands +11 304 £42,500 -10.52% 26
East of England +8 218 £47,500 - 15
North West +7 218 £45,000 - 26
Berkshire +11 193 £45,000 -18.18% 15
Birmingham +23 189 £45,000 -5.26% 8
City of London -10 179 £60,000 +14.28% 17
Yorkshire -6 178 £47,500 +5.55% 21
South West -16 171 £40,000 -1.23% 22
East Midlands +22 155 £41,250 -10.81% 8
Scotland +34 138 £42,500 -10.52% 10
Manchester +6 138 £49,250 +23.12% 14
West Yorkshire -15 127 £47,500 -0.84% 13
Surrey +5 121 £47,500 - 12
Hampshire -1 99 £50,000 - 15
Glasgow +30 98 £50,000 +5.26% 3
Leeds +4 98 £50,000 - 6
Reading +15 89 £45,000 -13.46% 9
Hertfordshire +26 74 £50,000 - 2
Bristol +32 57 £43,750 +4.16% 7
Essex +29 52 £47,500 -9.52% 2
Cambridgeshire -8 49 £42,000 -16.00% 7
Northamptonshire +17 45 £45,000 +32.35% 3
Somerset +10 42 £40,281 +18.47% 1
Leicestershire +18 40 £62,500 +35.13% 2
Bracknell +7 39 £30,000 -29.41%
Northampton +13 37 £39,000 +16.41%
Oxfordshire -27 36 £45,000 -2.24% 3

Service Delivery
Top 30 Related IT Skills

For the 6 months to 29 June 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Service Delivery.

1 2894 (45.77%) ITIL
2 1804 (28.53%) Finance
3 1372 (21.70%) Microsoft
4 1239 (19.60%) Windows
5 1213 (19.18%) Service Management
6 1135 (17.95%) SLA
7 1082 (17.11%) Project Management
8 937 (14.82%) Degree
9 796 (12.59%) MS Excel
10 793 (12.54%) SQL
11 782 (12.37%) Agile Software Development
12 689 (10.90%) SQL Server
13 682 (10.79%) PRINCE2
14 679 (10.74%) Cisco
15 675 (10.68%) Analytical Skills
16 657 (10.39%) Change Management
17 652 (10.31%) VMware
18 626 (9.90%) Oracle
19 619 (9.79%) Continuous Improvement
20 584 (9.24%) Active Directory
21 576 (9.11%) Incident Management
22 568 (8.98%) Stakeholder Management
23 552 (8.73%) Linux
24 543 (8.59%) Data Centre
25 523 (8.27%) ITIL V3
26 475 (7.51%) VMware Infrastructure
27 464 (7.34%) Problem Management
28 463 (7.32%) MS Office
29 456 (7.21%) .NET
30 455 (7.20%) Firewall

Service Delivery
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 301 (4.76%) MS Exchange
2 262 (4.14%) SharePoint
3 156 (2.47%) IIS
4 153 (2.42%) Exchange Server 2010
5 108 (1.71%) Skype for Business
6 106 (1.68%) WebSphere
7 90 (1.42%) Exchange Server 2013
8 65 (1.03%) Apache
9 44 (0.70%) Tomcat
10 40 (0.63%) CMS
11 38 (0.60%) BizTalk Server
11 38 (0.60%) Blackberry Enterprise Server
12 37 (0.59%) JBoss
13 36 (0.57%) Exchange Server 2007
14 33 (0.52%) SharePoint 2010
15 30 (0.47%) Cloud Foundry
16 29 (0.46%) Exchange Server 2003
17 27 (0.43%) SharePoint 2013
18 22 (0.35%) WebSphere Application Server
19 16 (0.25%) Elasticsearch
Applications
1 796 (12.59%) MS Excel
2 463 (7.32%) MS Office
3 180 (2.85%) MS PowerPoint
4 62 (0.98%) MS Project
5 57 (0.90%) MS Visio
6 17 (0.27%) Spreadsheet
7 4 (0.063%) Photoshop
8 2 (0.032%) Adobe Captivate
8 2 (0.032%) HipChat
8 2 (0.032%) SPSS
9 1 (0.016%) Adobe Illustrator
9 1 (0.016%) InfoPath
Business Applications
1 55 (0.87%) Oracle Financials
2 54 (0.85%) Oracle Retail
2 54 (0.85%) Remedy ITSM
2 54 (0.85%) SAP ERP
3 51 (0.81%) PeopleSoft Financials
4 50 (0.79%) assyst
5 46 (0.73%) Dynamics CRM
6 31 (0.49%) Dynamics AX
7 18 (0.28%) SAP APO
7 18 (0.28%) SAP SD
7 18 (0.28%) Unit4 Business World
8 16 (0.25%) Dynamics NAV
9 15 (0.24%) SAP Oil and Gas
10 14 (0.22%) Oracle EBS
11 12 (0.19%) Oracle Procure-to-Pay
11 12 (0.19%) SAP CRM
11 12 (0.19%) SAP MM
12 9 (0.14%) SAP FI
12 9 (0.14%) SAP HR
13 8 (0.13%) ResourceLink
Cloud Services
1 235 (3.72%) Microsoft Azure
2 195 (3.08%) Amazon AWS
3 191 (3.02%) Office 365
4 144 (2.28%) SaaS
5 138 (2.18%) IaaS
6 131 (2.07%) PaaS
7 111 (1.76%) Amazon EC2
8 56 (0.89%) Amazon S3
9 29 (0.46%) Amazon CloudWatch
10 23 (0.36%) Amazon ElastiCache
10 23 (0.36%) AWS Elastic Beanstalk
10 23 (0.36%) Cloud Computing
11 11 (0.17%) IBM SmartCloud
12 10 (0.16%) iTunes
13 7 (0.11%) OneDrive
13 7 (0.11%) Yammer
14 6 (0.095%) Heroku
15 5 (0.079%) Force.com
15 5 (0.079%) GitHub
15 5 (0.079%) Google Apps
Communications & Networking
1 455 (7.20%) Firewall
2 338 (5.35%) WAN
3 321 (5.08%) LAN
4 283 (4.48%) VPN
5 262 (4.14%) SAN
6 251 (3.97%) TCP/IP
7 218 (3.45%) Internet
8 185 (2.93%) Wireless
9 182 (2.88%) Cisco ASA
10 177 (2.80%) DNS
11 158 (2.50%) VoIP
12 144 (2.28%) DHCP
12 144 (2.28%) Network Security
13 122 (1.93%) MPLS
14 94 (1.49%) SSL
15 70 (1.11%) OSPF
16 68 (1.08%) BGP
16 68 (1.08%) NAS
16 68 (1.08%) Wi-Fi
17 51 (0.81%) Cisco Nexus
Database & Business Intelligence
1 689 (10.90%) SQL Server
2 153 (2.42%) MySQL
3 138 (2.18%) SQL Server 2008
4 129 (2.04%) Data Warehouse
5 110 (1.74%) SQL Server Reporting Services
6 106 (1.68%) Relational Database
7 105 (1.66%) SQL Server Integration Services
8 91 (1.44%) SQL Server 2012
9 85 (1.34%) Oracle Database
10 73 (1.15%) DB2
11 70 (1.11%) NoSQL
12 56 (0.89%) Big Data
13 51 (0.81%) SQL Server 2014
14 47 (0.74%) SQL Server 2005
15 43 (0.68%) BusinessObjects
16 42 (0.66%) MongoDB
17 38 (0.60%) SQL Server Analysis Services
18 36 (0.57%) Oracle Database 11g
19 31 (0.49%) Crystal Reports
20 26 (0.41%) RDBMS
Development Applications
1 77 (1.22%) Git (software)
2 74 (1.17%) Team Foundation Server
3 62 (0.98%) NUnit
4 54 (0.85%) Jenkins
5 50 (0.79%) MSTest
6 44 (0.70%) Visual Studio
7 43 (0.68%) Subversion
8 34 (0.54%) TeamCity
9 29 (0.46%) JIRA
9 29 (0.46%) Vagrant
10 28 (0.44%) HP UFT
11 27 (0.43%) Atlassian Bamboo
11 27 (0.43%) Selenium
12 24 (0.38%) Ant
12 24 (0.38%) Rational Functional Tester
12 24 (0.38%) SilkTest
13 17 (0.27%) MSI
14 12 (0.19%) JUnit
15 11 (0.17%) GCC
15 11 (0.17%) Oracle Forms
General
1 1804 (28.53%) Finance
2 445 (7.04%) Retail
3 420 (6.64%) Banking
4 412 (6.52%) Telecoms
5 217 (3.43%) Legal
6 170 (2.69%) Marketing
7 130 (2.06%) Manufacturing
8 128 (2.02%) Law
9 101 (1.60%) Publishing
10 89 (1.41%) Billing
11 78 (1.23%) Back Office
12 75 (1.19%) Local Government
13 65 (1.03%) Investment Banking
14 61 (0.96%) Advertising
15 56 (0.89%) Games
16 52 (0.82%) French Language
17 50 (0.79%) Financial Institution
18 41 (0.65%) German Language
19 39 (0.62%) Front Office
19 39 (0.62%) Spanish Language
Job Titles
1 1109 (17.54%) Service Manager
2 822 (13.00%) Analyst
3 780 (12.34%) Delivery Manager
4 767 (12.13%) Services Delivery Manager
5 476 (7.53%) IT Manager
6 390 (6.17%) Architect
7 290 (4.59%) IT Services Manager
8 284 (4.49%) Support Analyst
9 275 (4.35%) Consultant
10 272 (4.30%) Developer
11 251 (3.97%) Service Analyst
12 250 (3.95%) Project Manager
13 225 (3.56%) Support Engineer
14 210 (3.32%) ITIL Manager
15 189 (2.99%) Administrator
16 187 (2.96%) Infrastructure Manager
17 184 (2.91%) Team Leader
18 180 (2.85%) Network Engineer
19 175 (2.77%) Solutions Architect
20 171 (2.70%) Applications Support
Libraries, Frameworks & Software Standards
1 456 (7.21%) .NET
2 267 (4.22%) HTML
3 218 (3.45%) Web Services
4 210 (3.32%) XML
5 160 (2.53%) jQuery
6 144 (2.28%) CSS
7 128 (2.02%) SOAP
8 127 (2.01%) ASP.NET
9 113 (1.79%) Middleware
10 91 (1.44%) XSLT
11 89 (1.41%) REST
11 89 (1.41%) WCF
12 68 (1.08%) .NET Framework
12 68 (1.08%) J2EE
13 62 (0.98%) RESTful
14 55 (0.87%) WPF
15 50 (0.79%) LINQ
15 50 (0.79%) Silverlight
15 50 (0.79%) WF
16 43 (0.68%) HTML5
Miscellaneous
1 675 (10.68%) Analytical Skills
2 543 (8.59%) Data Centre
3 427 (6.75%) Management Information System
4 273 (4.32%) Computer Science
5 166 (2.63%) Virtual Team
6 154 (2.44%) CMDB
7 144 (2.28%) Statistics
8 99 (1.57%) Enterprise Software
9 97 (1.53%) FMCG
10 86 (1.36%) Replication
11 73 (1.15%) Blackberry
12 72 (1.14%) Mathematics
13 65 (1.03%) User Experience
14 60 (0.95%) Driving Licence
14 60 (0.95%) Mobile App
15 59 (0.93%) Fintech
15 59 (0.93%) Video Conferencing
16 57 (0.90%) Visualisation
17 52 (0.82%) Fat Client
17 52 (0.82%) Thin Client
Operating Systems
1 1239 (19.60%) Windows
2 552 (8.73%) Linux
3 450 (7.12%) Windows Server
4 341 (5.39%) Unix
5 260 (4.11%) Windows Server 2008
6 214 (3.38%) Windows 7
7 188 (2.97%) Windows Server 2012
8 145 (2.29%) Windows Server 2003
9 79 (1.25%) Windows 8
10 78 (1.23%) Apple iOS
11 76 (1.20%) Red Hat Enterprise Linux
12 59 (0.93%) AIX
12 59 (0.93%) Windows XP
13 50 (0.79%) Android
13 50 (0.79%) Solaris
14 36 (0.57%) Windows 10
15 24 (0.38%) CentOS
16 19 (0.30%) Mac OS X
17 18 (0.28%) Windows Phone
18 15 (0.24%) SUSE
Processes & Methodologies
1 2894 (45.77%) ITIL
2 1213 (19.18%) Service Management
3 1082 (17.11%) Project Management
4 782 (12.37%) Agile Software Development
5 682 (10.79%) PRINCE2
6 657 (10.39%) Change Management
7 619 (9.79%) Continuous Improvement
8 576 (9.11%) Incident Management
9 568 (8.98%) Stakeholder Management
10 523 (8.27%) ITIL V3
11 464 (7.34%) Problem Management
12 443 (7.01%) ITSM
13 421 (6.66%) Mentoring
14 404 (6.39%) Presales
15 398 (6.29%) CRM
16 393 (6.22%) Line Management
17 316 (5.00%) Service Design
18 287 (4.54%) Coaching
19 265 (4.19%) People Management
20 264 (4.18%) Software Engineering
Programming Languages
1 793 (12.54%) SQL
2 425 (6.72%) Java
3 261 (4.13%) C#
4 198 (3.13%) JavaScript
5 132 (2.09%) C
6 128 (2.02%) PowerShell
7 127 (2.01%) C++
8 114 (1.80%) T-SQL
9 106 (1.68%) Python
10 105 (1.66%) PL/SQL
11 91 (1.44%) Perl
12 87 (1.38%) VB.NET
13 67 (1.06%) Ruby
14 64 (1.01%) PHP
15 61 (0.96%) Shell Script
16 56 (0.89%) Bash Shell
17 44 (0.70%) VBA
18 31 (0.49%) VBScript
19 21 (0.33%) XPath
20 19 (0.30%) VB
Qualifications
1 937 (14.82%) Degree
2 421 (6.66%) ITIL Certification
3 412 (6.52%) Security Cleared
4 308 (4.87%) Cisco Certification
5 268 (4.24%) Microsoft Certification
6 240 (3.80%) SC Cleared
7 184 (2.91%) PMI Certification
8 172 (2.72%) ISEB
9 167 (2.64%) CCNP
10 162 (2.56%) CCNA
11 157 (2.48%) MCSE
12 147 (2.32%) PMP
13 117 (1.85%) CISSP
14 90 (1.42%) PRINCE2 Certification
15 89 (1.41%) DV Cleared
16 73 (1.15%) CCIE
17 63 (1.00%) MCP
17 63 (1.00%) MCSA
18 59 (0.93%) CISM
19 56 (0.89%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 1135 (17.95%) SLA
2 225 (3.56%) QA
3 179 (2.83%) ISO/IEC 27001
4 70 (1.11%) PCI DSS
5 58 (0.92%) Data Quality
6 50 (0.79%) COBIT
7 39 (0.62%) Sarbanes-Oxley
8 38 (0.60%) HMG Security Policy Framework
9 34 (0.54%) ISO 9001
9 34 (0.54%) RMADS
10 15 (0.24%) ISO/IEC 20000
11 11 (0.17%) Disclosure Scotland
12 10 (0.16%) ISO 14001
13 6 (0.095%) ISAE 3402
13 6 (0.095%) PMBOK
14 5 (0.079%) ISO 9000
14 5 (0.079%) ISO22301
14 5 (0.079%) Solvency II
14 5 (0.079%) SSAE 16
15 3 (0.047%) COSO
System Software
1 584 (9.24%) Active Directory
2 475 (7.51%) VMware Infrastructure
3 154 (2.44%) Hyper-V
4 116 (1.83%) XenApp
5 109 (1.72%) vSphere
6 98 (1.55%) Docker
7 72 (1.14%) Virtual Machines
8 66 (1.04%) XenDesktop
9 59 (0.93%) VMware ESX
10 54 (0.85%) Terminal Services
11 41 (0.65%) Firmware
12 30 (0.47%) Virtual Servers
13 29 (0.46%) XenServer
14 23 (0.36%) Microsoft App-V
14 23 (0.36%) VirtualBox
15 22 (0.35%) VMware ESXi
16 20 (0.32%) Forefront TMG
17 17 (0.27%) VMware Workstation
18 15 (0.24%) HDFS
19 14 (0.22%) Oracle RAC
Systems Management
1 178 (2.82%) SCCM
2 87 (1.38%) SCOM
3 80 (1.27%) Puppet
4 57 (0.90%) Opscode Chef
4 57 (0.90%) SCVMM
5 45 (0.71%) WSUS
6 37 (0.59%) HP Operations Orchestration
6 37 (0.59%) Tivoli
7 34 (0.54%) Cisco CUCM
8 31 (0.49%) Ansible
9 30 (0.47%) Kubernetes
9 30 (0.47%) Oracle RMAN
10 28 (0.44%) FortiGate
10 28 (0.44%) Mesos
11 27 (0.43%) Backup Exec
11 27 (0.43%) Nagios
11 27 (0.43%) NetBackup
12 23 (0.36%) Salt
13 22 (0.35%) Unicenter
14 19 (0.30%) Tivoli Storage Manager
Vendors
1 1372 (21.70%) Microsoft
2 679 (10.74%) Cisco
3 652 (10.31%) VMware
4 626 (9.90%) Oracle
5 410 (6.48%) Citrix
6 350 (5.54%) HP
7 266 (4.21%) SAP
8 244 (3.86%) CheckPoint
9 240 (3.80%) Juniper
10 214 (3.38%) IBM
11 154 (2.44%) F5
12 139 (2.20%) NetApp
13 125 (1.98%) Remedy
14 111 (1.76%) EMC
14 111 (1.76%) ServiceNow
15 95 (1.50%) Dell
16 93 (1.47%) BMC
17 90 (1.42%) Palo Alto
18 78 (1.23%) Apple
18 78 (1.23%) Red Hat
Warrington, Cheshire
MDS
Salary: Unspecified
Posted: 10 hours ago
Bilston, West Midlands (County)
CPS Group UK
Salary: £28000 - £35000 per annum + Excellent Benefits
Posted: 17 hours ago
Bristol, Avon
Xist4 IT Recruitment
Salary: £25-28,000 + Bens
Posted: 14 hours ago
West Midlands
Harvey Nash plc
Salary: £50000 - £60000 per annum + car allowance
Posted: Yesterday
City, London
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: Yesterday
West Drayton, Middlesex
Brightred Resourcing Limited
Salary: £65,000 per annum Benefits
Posted: Yesterday
London
PwC
Salary: Competitive plus benefits
Posted: 2 days ago
Telford, Shropshire
Lorien Resourcing
Salary: £60000 - £80000 per annum
Posted: 9 hours ago
Woking, Surrey
Montash
Salary: £70000 - £75000 per annum + benefits
Posted: 17 hours ago
London
ReThink Recruitment
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
Reading, Berkshire
Resource Group
Salary: From £70,000 to £75,000 per annum £70-75K + 10% Bonus
Posted: Yesterday
West London
Experis Ltd
Salary: £45000 - £55000 per annum + Bonus + Pension
Posted: 13 hours ago
Greater Manchester
HAYS INFORMATION TECHNOLOGY
Salary: £36000.00 - £40000.00 per annum
Posted: 2 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 -£55,000
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Excellent Base Salary (DOE) plus Benefits
Posted: Yesterday
Sheffield, South Yorkshire
HAYS INFORMATION TECHNOLOGY
Posted: Yesterday
Wembley, Middlesex
Jonothan Bosworth
Salary: £40000 - £50000 Per Annum
Posted: 18 hours ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 2 days ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 2 days ago
Sheffield, South Yorkshire
Computer People
Salary: Full package on offer
Posted: Yesterday
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: £55000 per annum + Plus 30% bonus & benefits
Posted: Yesterday
Telford, Shropshire
Lorien Resourcing
Salary: £1 per annum
Posted: 9 hours ago
London
onezeero.
Salary: £60000 - £70000 per annum + Benefits
Posted: 2 days ago
London
keytree
Salary: Competitive Salary with Benefits
Posted: 14 hours ago
Central London / West End
UCL
Salary: From £41,844 to £49,362 per annum inclusive of London Allowance
Posted: 16 hours ago
Cambridge, Cambridgeshire
Senitor Associates
Salary: £50000 - £55000 per annum
Posted: 17 hours ago
Central London / West End
Sainsbury's
Salary: Competitive
Posted: Yesterday
Chertsey, Surrey
Evolution Recruitment Solutions
Salary: Circa 35-45k plus Car allowance & Benefits
Posted: Yesterday
Macclesfield, Cheshire
Computer People
Posted: Yesterday
London
Coal IT Services
Salary: From £45,000 to £60,000 per annum Annual Bonus (up to 20%)
Posted: 2 days ago