The table below looks at the statistics for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Services Delivery
UK
Rank 105 91 80
Rank change year-on-year
-14 -11
Permanent jobs citing Service Delivery 2285 3111 3668
As % of all permanent IT jobs located in the UK 2.76% 3.05% 3.44%
As % of the Processes & Methodologies category 3.10% 3.45% 3.97%
Number of salaries quoted 1665 2325 2662
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year
-5.00% +5.26%
90% offered a salary of more than £27,500 £28,500 £29,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
73636 90103 92424
As % of all permanent IT jobs located in the UK 88.79% 88.28% 86.67%
Number of salaries quoted 60524 74752 75526
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,250
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend

The demand trend of job ads citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend in the UK

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 25 February 2017 within the UK.

Service Delivery Salary Histogram in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 2122 £47,500 -5.00% 234
London -15 720 £55,000 -4.34% 77
South East -37 339 £49,000 +8.88% 44
South West +12 233 £37,500 - 15
West Midlands +5 214 £42,500 -5.55% 24
North West -30 183 £45,000 -5.26% 22
East of England -5 177 £47,500 -5.00% 23
Yorkshire -10 156 £45,000 -5.26% 14
Birmingham +3 144 £52,500 +26.50% 6
Berkshire +6 141 £55,000 +4.76% 9
City of London +62 128 £57,500 +4.54% 21
West Yorkshire +1 112 £45,500 -17.27% 9
Manchester -62 97 £45,000 -10.00% 12
East Midlands -1 90 £45,000 +27.14% 13
Leeds -5 71 £50,000 -9.09% 7
Hampshire +5 69 £55,000 +28.80% 8
Bristol +31 66 £45,000 - 5
Essex +10 63 £43,000 -21.81% 4
Cheshire +33 61 £47,500 +18.75% 7
Surrey -37 60 £45,000 - 10
Scotland +16 56 £43,750 -6.91% 12
Gloucestershire +17 51 £37,000 +9.62%
Hertfordshire +11 48 £47,500 -24.00% 4
Reading +5 41 £50,000 +11.11% 3
Wiltshire -9 40 £40,000 +6.66% 4
Cambridgeshire +1 38 £52,500 +16.66% 6
Glasgow +35 32 £40,000 -11.11% 5
Warrington +25 32 £37,500 -44.44% 2
Devon +20 31 £32,500 -7.14% 1
Exeter +18 31 £32,500 -18.75% 1

Service Delivery
Top 30 Related IT Skills

For the 6 months to 25 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Service Delivery.

1 2310 (44.40%) ITIL
2 1301 (25.00%) Finance
3 1118 (21.49%) Microsoft
4 983 (18.89%) Windows
5 955 (18.35%) Service Management
6 845 (16.24%) SLA
7 840 (16.14%) Project Management
8 770 (14.80%) MS Excel
9 672 (12.92%) Agile Software Development
10 664 (12.76%) Degree
11 658 (12.65%) SQL
12 638 (12.26%) Continuous Improvement
13 637 (12.24%) Data Centre
14 624 (11.99%) Active Directory
15 604 (11.61%) VMware
16 545 (10.47%) Stakeholder Management
17 529 (10.17%) Cisco
18 493 (9.48%) Analytical Skills
19 480 (9.23%) ITIL Certification
20 473 (9.09%) SQL Server
21 451 (8.67%) Change Management
22 442 (8.50%) Linux
23 437 (8.40%) PRINCE2
24 436 (8.38%) VMware Infrastructure
25 435 (8.36%) Windows Server
26 428 (8.23%) Incident Management
27 425 (8.17%) Firewall
28 417 (8.01%) Problem Management
29 412 (7.92%) Line Management
30 407 (7.82%) Security Cleared

Service Delivery
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 253 (4.86%) MS Exchange
2 221 (4.25%) SharePoint
3 172 (3.31%) IIS
4 109 (2.09%) Exchange Server 2010
5 106 (2.04%) Skype for Business
6 84 (1.61%) Exchange Server 2013
7 75 (1.44%) Apache
8 44 (0.85%) Oracle SOA Suite
9 43 (0.83%) Tomcat
10 42 (0.81%) JBoss
11 41 (0.79%) WebSphere
12 35 (0.67%) Confluence
13 34 (0.65%) CMS
14 29 (0.56%) Exchange Server 2007
15 23 (0.44%) WebLogic
16 19 (0.37%) Exchange Server 2003
17 18 (0.35%) BizTalk Server
18 15 (0.29%) Blackberry Enterprise Server
19 13 (0.25%) Documentum
20 12 (0.23%) SharePoint 2013
Applications
1 770 (14.80%) MS Excel
2 396 (7.61%) MS Office
3 223 (4.29%) MS PowerPoint
4 76 (1.46%) MS Project
5 68 (1.31%) MS Visio
6 10 (0.19%) Spreadsheet
7 9 (0.17%) Acrobat
7 9 (0.17%) Camtasia
7 9 (0.17%) Snagit
8 5 (0.096%) Adobe Creative Suite
9 3 (0.058%) AutoCAD
9 3 (0.058%) Photoshop
10 2 (0.038%) Adobe Captivate
11 1 (0.019%) 3ds Max
11 1 (0.019%) Adobe Premiere
11 1 (0.019%) Revit
11 1 (0.019%) SPSS
Business Applications
1 48 (0.92%) assyst
2 33 (0.63%) Dynamics CRM
3 27 (0.52%) Oracle Financials
4 25 (0.48%) Sentinel
5 23 (0.44%) Dynamics AX
6 20 (0.38%) Oracle Retail
6 20 (0.38%) PeopleSoft Financials
7 19 (0.37%) SAP ERP
8 16 (0.31%) Oracle EBS
9 15 (0.29%) Remedy ITSM
9 15 (0.29%) RiskWrite
9 15 (0.29%) SAP FI
10 14 (0.27%) SAP BPC
11 13 (0.25%) Dynamics NAV
11 13 (0.25%) SAP CO
11 13 (0.25%) SAP FI/CO
11 13 (0.25%) SAP MDG
11 13 (0.25%) SAP S/4HANA
11 13 (0.25%) Unit4 Business World
12 12 (0.23%) Retail-J
Cloud Services
1 230 (4.42%) Microsoft Azure
2 214 (4.11%) Office 365
3 181 (3.48%) Amazon AWS
4 127 (2.44%) SaaS
5 118 (2.27%) IaaS
6 110 (2.11%) PaaS
7 74 (1.42%) Cloud Computing
8 72 (1.38%) Amazon EC2
9 25 (0.48%) SuccessFactors
10 12 (0.23%) Google Cloud Platform
11 11 (0.21%) GitHub
12 8 (0.15%) Amazon S3
13 7 (0.13%) AWS CloudFormation
13 7 (0.13%) iPaaS
14 6 (0.12%) Amazon CloudWatch
14 6 (0.12%) Force.com
15 5 (0.096%) Azure Active Directory
15 5 (0.096%) OneDrive
15 5 (0.096%) Yammer
16 4 (0.077%) Virtual Private Cloud
Communications & Networking
1 425 (8.17%) Firewall
2 240 (4.61%) DNS
3 237 (4.56%) WAN
4 198 (3.81%) LAN
5 149 (2.86%) VPN
6 145 (2.79%) DHCP
7 131 (2.52%) TCP/IP
8 127 (2.44%) SAN
9 122 (2.34%) Internet
10 113 (2.17%) Wireless
11 108 (2.08%) Network Security
12 92 (1.77%) VoIP
13 86 (1.65%) Cisco ASA
14 68 (1.31%) OSPF
15 65 (1.25%) SSL
16 63 (1.21%) MPLS
16 63 (1.21%) Skype
17 60 (1.15%) HTTP
18 53 (1.02%) LDAP
19 51 (0.98%) VLAN
Database & Business Intelligence
1 473 (9.09%) SQL Server
2 130 (2.50%) MySQL
3 85 (1.63%) SQL Server 2008
4 81 (1.56%) Relational Database
5 77 (1.48%) SQL Server 2012
6 74 (1.42%) Data Warehouse
7 68 (1.31%) SQL Server Reporting Services
8 61 (1.17%) DB2
8 61 (1.17%) SQL Server Integration Services
9 51 (0.98%) SQL Server 2005
10 37 (0.71%) Big Data
11 35 (0.67%) Oracle Database
12 32 (0.62%) BusinessObjects
12 32 (0.62%) MongoDB
13 26 (0.50%) NoSQL
14 22 (0.42%) Hadoop
15 20 (0.38%) MS Access
15 20 (0.38%) SAP BW
15 20 (0.38%) SAP HANA
16 19 (0.37%) RDBMS
Development Applications
1 96 (1.85%) JIRA
2 74 (1.42%) MSTest
3 68 (1.31%) NUnit
4 65 (1.25%) Jenkins
5 43 (0.83%) Team Foundation Server
6 41 (0.79%) Subversion
7 39 (0.75%) Eclipse
7 39 (0.75%) JUnit
8 37 (0.71%) Atlassian Bamboo
9 31 (0.60%) Selenium
10 25 (0.48%) Git (software)
10 25 (0.48%) Maven
11 24 (0.46%) Visual Studio
12 23 (0.44%) TeamCity
13 15 (0.29%) VersionOne
14 14 (0.27%) Bitbucket
14 14 (0.27%) Oracle Forms
14 14 (0.27%) Rational DOORS
15 13 (0.25%) HP UFT
15 13 (0.25%) Hudson
General
1 1301 (25.00%) Finance
2 346 (6.65%) Retail
3 258 (4.96%) Telecoms
4 219 (4.21%) Banking
5 141 (2.71%) Marketing
6 137 (2.63%) Legal
7 131 (2.52%) Publishing
8 79 (1.52%) Back Office
9 73 (1.40%) Law
10 70 (1.35%) Manufacturing
11 46 (0.88%) Billing
12 45 (0.86%) Advertising
13 30 (0.58%) Financial Institution
13 30 (0.58%) Games
14 28 (0.54%) German Language
15 27 (0.52%) Military
16 24 (0.46%) French Language
17 22 (0.42%) Investment Banking
18 20 (0.38%) Pharmaceutical
19 17 (0.33%) Electronics
Job Titles
1 841 (16.16%) Service Manager
2 715 (13.74%) Analyst
3 574 (11.03%) Delivery Manager
4 544 (10.46%) Services Delivery Manager
5 419 (8.05%) IT Manager
6 320 (6.15%) Architect
7 211 (4.06%) IT Services Manager
8 208 (4.00%) Consultant
9 184 (3.54%) Service Analyst
10 177 (3.40%) Support Analyst
11 175 (3.36%) Support Engineer
12 174 (3.34%) Project Manager
13 165 (3.17%) Applications Support
14 152 (2.92%) Support Manager
15 148 (2.84%) Developer
15 148 (2.84%) Team Leader
16 136 (2.61%) Network Engineer
17 129 (2.48%) Administrator
18 125 (2.40%) Infrastructure Manager
18 125 (2.40%) IT Support
Libraries, Frameworks & Software Standards
1 301 (5.79%) .NET
2 227 (4.36%) Web Services
3 222 (4.27%) HTML
4 173 (3.33%) XML
5 154 (2.96%) ASP.NET
6 142 (2.73%) CSS
7 118 (2.27%) SOAP
8 106 (2.04%) WCF
9 95 (1.83%) XSLT
10 90 (1.73%) jQuery
11 74 (1.42%) RESTful
12 67 (1.29%) LINQ
13 66 (1.27%) Middleware
14 65 (1.25%) WPF
15 64 (1.23%) Silverlight
15 64 (1.23%) WF
16 42 (0.81%) .NET Framework
17 41 (0.79%) AngularJS
18 37 (0.71%) Flash
19 36 (0.69%) J2EE
Miscellaneous
1 637 (12.24%) Data Centre
2 493 (9.48%) Analytical Skills
3 395 (7.59%) Management Information System
4 238 (4.57%) Computer Science
5 155 (2.98%) CMDB
6 86 (1.65%) Virtual Team
7 84 (1.61%) User Experience
8 68 (1.31%) Enterprise Software
9 61 (1.17%) Driving Licence
10 60 (1.15%) Public Cloud
11 45 (0.86%) iPad
11 45 (0.86%) Video Conferencing
12 40 (0.77%) Blackberry
12 40 (0.77%) Clustering
12 40 (0.77%) NHS
12 40 (0.77%) PKI
13 38 (0.73%) Replication
14 33 (0.63%) FMCG
15 30 (0.58%) Distributed Denial-of-Service
15 30 (0.58%) Foreign Exchange (FX)
Operating Systems
1 983 (18.89%) Windows
2 442 (8.50%) Linux
3 435 (8.36%) Windows Server
4 237 (4.56%) Windows Server 2008
5 228 (4.38%) Windows Server 2012
6 216 (4.15%) Unix
7 181 (3.48%) Windows 7
8 161 (3.09%) Windows Server 2003
9 74 (1.42%) Windows 10
10 67 (1.29%) Windows 8
11 56 (1.08%) Red Hat Enterprise Linux
12 54 (1.04%) Android
13 50 (0.96%) Apple iOS
13 50 (0.96%) Mac OS X
14 30 (0.58%) Solaris
15 27 (0.52%) Windows XP
16 22 (0.42%) CentOS
17 18 (0.35%) Mac OS
18 16 (0.31%) AIX
19 10 (0.19%) Ubuntu
Processes & Methodologies
1 2310 (44.40%) ITIL
2 955 (18.35%) Service Management
3 840 (16.14%) Project Management
4 672 (12.92%) Agile Software Development
5 638 (12.26%) Continuous Improvement
6 545 (10.47%) Stakeholder Management
7 451 (8.67%) Change Management
8 437 (8.40%) PRINCE2
9 428 (8.23%) Incident Management
10 417 (8.01%) Problem Management
11 412 (7.92%) Line Management
12 396 (7.61%) ITIL V3
13 370 (7.11%) Presales
14 348 (6.69%) ITSM
15 277 (5.32%) Software Engineering
16 272 (5.23%) Service Design
17 264 (5.07%) Performance Management
18 263 (5.05%) Mentoring
19 249 (4.79%) Change Control
20 233 (4.48%) Business Development
Programming Languages
1 658 (12.65%) SQL
2 253 (4.86%) Java
3 210 (4.04%) JavaScript
4 195 (3.75%) C#
5 170 (3.27%) PowerShell
6 131 (2.52%) C
7 125 (2.40%) T-SQL
8 101 (1.94%) C++
9 97 (1.86%) Python
10 95 (1.83%) PL/SQL
11 64 (1.23%) Perl
12 59 (1.13%) PHP
13 48 (0.92%) Shell Script
14 44 (0.85%) Bash Shell
15 39 (0.75%) VB.NET
16 29 (0.56%) Ruby
17 28 (0.54%) VBScript
18 22 (0.42%) VBA
19 19 (0.37%) VB
20 18 (0.35%) ABAP
Qualifications
1 664 (12.76%) Degree
2 480 (9.23%) ITIL Certification
3 407 (7.82%) Security Cleared
4 203 (3.90%) SC Cleared
5 194 (3.73%) Cisco Certification
6 192 (3.69%) Microsoft Certification
7 167 (3.21%) ISEB
8 141 (2.71%) CCNA
9 135 (2.59%) PMP
10 134 (2.58%) CISSP
11 116 (2.23%) DV Cleared
12 108 (2.08%) MCSE
13 106 (2.04%) PMI Certification
14 103 (1.98%) CCNP
14 103 (1.98%) CISM
15 89 (1.71%) ITIL Foundation Certificate
16 74 (1.42%) CISA
17 55 (1.06%) PRINCE2 Certification
18 54 (1.04%) MCP
19 47 (0.90%) MCSA
Quality Assurance & Compliance
1 845 (16.24%) SLA
2 229 (4.40%) QA
3 203 (3.90%) ISO/IEC 27001
4 76 (1.46%) PCI DSS
5 66 (1.27%) PMO
6 39 (0.75%) COBIT
7 37 (0.71%) Disclosure Scotland
8 28 (0.54%) ISO 9001
9 21 (0.40%) Sarbanes-Oxley
10 17 (0.33%) Cyber Essentials
10 17 (0.33%) Data Quality
10 17 (0.33%) ISO 14001
11 16 (0.31%) HMG Security Policy Framework
12 14 (0.27%) Cyber Essentials PLUS
13 13 (0.25%) ISO27002
14 10 (0.19%) P3O
15 9 (0.17%) GCP
16 7 (0.13%) ISO 9000
17 5 (0.096%) JSP 440
17 5 (0.096%) WCAG
System Software
1 624 (11.99%) Active Directory
2 436 (8.38%) VMware Infrastructure
3 134 (2.58%) Hyper-V
4 89 (1.71%) Virtual Machines
5 76 (1.46%) vSphere
6 62 (1.19%) XenApp
7 44 (0.85%) Firmware
8 37 (0.71%) VMware ESX
9 23 (0.44%) Virtual Desktop
9 23 (0.44%) Virtual Servers
10 21 (0.40%) VMware ESXi
11 19 (0.37%) Terminal Services
12 18 (0.35%) Microsoft App-V
13 17 (0.33%) XenDesktop
14 15 (0.29%) vCloud
15 14 (0.27%) VMware Workstation
15 14 (0.27%) XenServer
16 11 (0.21%) Docker
17 10 (0.19%) NFS
18 8 (0.15%) Terminal Server
Systems Management
1 206 (3.96%) SCCM
2 122 (2.34%) SCOM
3 72 (1.38%) SCVMM
4 59 (1.13%) Backup Exec
5 55 (1.06%) NetBackup
5 55 (1.06%) Puppet
6 49 (0.94%) Opscode Chef
7 38 (0.73%) Microsoft Clustering
8 32 (0.62%) Ansible
8 32 (0.62%) Tivoli
9 28 (0.54%) WSUS
10 25 (0.48%) Nagios
11 23 (0.44%) HP Quality Center
12 16 (0.31%) FortiGate
12 16 (0.31%) OpenView
13 15 (0.29%) vRealize
14 10 (0.19%) Oracle RMAN
15 9 (0.17%) McAfee ePO
15 9 (0.17%) MOM
15 9 (0.17%) SCOrch
Vendors
1 1118 (21.49%) Microsoft
2 604 (11.61%) VMware
3 529 (10.17%) Cisco
4 399 (7.67%) Citrix
5 377 (7.25%) Oracle
6 337 (6.48%) HP
7 216 (4.15%) CheckPoint
8 194 (3.73%) SAP
9 177 (3.40%) Juniper
10 167 (3.21%) IBM
11 145 (2.79%) Red Hat
12 124 (2.38%) NetApp
13 104 (2.00%) Fortinet
14 94 (1.81%) EMC
15 90 (1.73%) F5
16 83 (1.60%) ServiceNow
17 75 (1.44%) Apple
18 70 (1.35%) Dell
19 69 (1.33%) BMC
20 66 (1.27%) SolarWinds
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Cov
Posted: 4 hours ago
London
Harrington Starr
Salary: £55000 - £65000 per annum + bonus, benefits + training
Posted: 4 hours ago
City, London
Spring Technology
Salary: £55000 - £60000 per annum + bonus + benefits
Posted: 8 hours ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 21 hours ago
Stockton-On-Tees, Cleveland
The Bridge Ltd
Salary: £45,000 per annum
Posted: 2 days ago
City, London
Spring Technology
Salary: £70000 - £75000 per annum + bonus & benefits
Posted: 8 hours ago
Swindon, Wiltshire
ReThink Recruitment
Salary: £30000 - £40000.00 per annum
Posted: Yesterday
Atherstone, Warwickshire
TNT Global IT
Posted: 3 days ago
Melksham, Wiltshire
n-tier selection limited
Salary: £20000 - £26000 per annum
Posted: 21 hours ago
London
Information Technology Services
Salary: £50k - 55k per year + Benefits
Posted: 21 hours ago
Leeds, West Yorkshire
Heat Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
London
Lorien Resourcing
Salary: £45000 - £50000 per annum + OTE + Car Allowance
Posted: 23 hours ago
Sittingbourne, Kent
1st Choice Computer Appointments Ltd
Salary: From £23,000 to £27,000 per annum
Posted: Yesterday
London
Perfect People Recruitment Solutions Ltd
Salary: c£70,000 plus 10% bonus
Posted: 20 hours ago
London
Westbourne Partners
Salary: From £120,000 to £150,000 per annum
Posted: 20 hours ago
London
Spring Technology
Salary: £45000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 2 days ago
Berkshire
Spring Technology
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: Yesterday
City, London
Spring Technology
Salary: £40000 - £45000 per annum + bonus & benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £40000 per annum + Excellent Benefits
Posted: 3 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 3 days ago
Edinburgh, Midlothian
Sanderson
Salary: £65000 - £70000 per annum + Excellent Benefits
Posted: Yesterday
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 5 days ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Epsom, Surrey
RM plc
Salary: £23000 - £28000 per annum + benefits
Posted: Yesterday
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 21 hours ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 2 days ago
City, London
Exclusive Recruitment
Salary: From £50,000 to £65,000 per annum Discretionary bonus & pension
Posted: 3 days ago
Doncaster, South Yorkshire
Estio Technology Recruitment
Salary: From £28,000 to £32,000 per annum + Car Parking
Posted: Yesterday
Edinburgh, Midlothian
Harvey Nash plc
Posted: 3 days ago
City, London
I3
Salary: £55000 - £70000 per annum + + bonus + bens
Posted: 2 days ago