The table below looks at the statistics for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 79 90 97
Rank change year-on-year
+11 +7
Permanent jobs citing Service Delivery 3581 3603 3177
As % of all permanent IT jobs located in the UK 3.31% 3.05% 2.94%
As % of the Processes & Methodologies category 3.94% 3.69% 3.64%
Number of salaries quoted 2666 2722 2474
Average salary £47,500 £47,500 £47,500
90% offered a salary of more than £28,000 £29,000 £29,250
10% offered a salary of more than £70,000 £72,500 £75,000
UK excluding London average salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
90830 97762 87292
As % of all permanent IT jobs located in the UK 84.06% 82.69% 80.75%
Number of salaries quoted 73793 79516 71777
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £31,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,750 £42,500 £40,000
% change year-on-year
+5.29% +6.25%

Service Delivery
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Delivery within the UK as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend in the UK

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 27 May 2015 within the UK.

Service Delivery Salary Histogram in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 3294 £47,500 -5.00% 397
London +12 1259 £55,000 - 125
South East +7 694 £45,000 - 73
City of London +16 314 £48,500 -11.81% 40
East of England +5 253 £45,000 -14.28% 28
West Midlands +12 251 £47,500 - 40
Yorkshire -3 248 £45,000 - 22
Berkshire +17 231 £57,500 +15.00% 24
South West +16 226 £40,000 -11.11% 35
North West +17 211 £45,000 +12.50% 50
West Yorkshire -18 171 £47,500 +5.55% 18
Surrey +1 125 £42,000 -16.00% 14
East Midlands +2 123 £45,000 - 13
Leeds -6 117 £47,500 +5.55% 10
Birmingham +5 107 £47,000 -18.26% 18
Reading +9 102 £60,000 +2.12% 14
Manchester -5 102 £42,500 +6.25% 33
Hampshire -10 97 £45,000 +15.38% 12
Scotland -25 91 £42,500 -4.49% 10
Bedfordshire +27 78 £42,500 -22.72% 11
Buckinghamshire -19 71 £42,500 -6.79% 6
Cheshire +22 68 £42,500 -5.55% 10
Hertfordshire -19 66 £45,000 -15.09% 7
Dorset +40 62 £42,500 -10.52% 7
Wales +7 58 £40,000 +14.28% 9
Milton Keynes -15 55 £45,000 +5.88% 5
Cambridgeshire +5 54 £50,000 +31.57% 5
Oxfordshire +30 53 £50,000 +33.33% 4
Wiltshire -14 50 £38,000 -15.55% 13
Warwickshire +26 48 £58,750 +67.85% 4

Service Delivery
Top 30 Related IT Skills

For the 6 months to 27 May 2015, IT jobs within the UK citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3190 (44.11%) ITIL
2 1937 (26.78%) Finance
3 1708 (23.62%) Windows
4 1481 (20.48%) Microsoft
5 1424 (19.69%) Service Management
6 1371 (18.96%) SLA
7 1169 (16.16%) Project Management
8 963 (13.32%) MS Excel
9 943 (13.04%) Degree
10 876 (12.11%) SQL
11 840 (11.62%) VMware
12 792 (10.95%) Active Directory
13 764 (10.56%) Cisco
14 680 (9.40%) Change Management
15 658 (9.10%) Continuous Improvement
16 648 (8.96%) PRINCE2
17 634 (8.77%) Analytical Skills
18 631 (8.73%) Citrix
19 598 (8.27%) ITIL Certification
20 584 (8.08%) Oracle
21 573 (7.92%) VMware Infrastructure
22 568 (7.85%) Linux
23 549 (7.59%) Telecoms
24 545 (7.54%) Agile Software Development
25 541 (7.48%) Data Centre
26 534 (7.38%) Problem Management
27 533 (7.37%) Management Information System
28 520 (7.19%) MS Office
29 517 (7.15%) Incident Management
30 514 (7.11%) SQL Server

Service Delivery
Top Related IT Skills by Category

For the 6 months to 27 May 2015, IT jobs within the UK citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 383 (5.30%) MS Exchange
2 226 (3.13%) SharePoint
3 201 (2.78%) IIS
4 180 (2.49%) Exchange Server 2010
5 136 (1.88%) Apache
6 126 (1.74%) Lync
7 121 (1.67%) Exchange Server 2013
8 94 (1.30%) Exchange Server 2007
9 87 (1.20%) Tomcat
10 74 (1.02%) Exchange Server 2003
11 62 (0.86%) Blackberry Enterprise Server
12 46 (0.64%) WebSphere
13 42 (0.58%) CMS
14 34 (0.47%) JBoss
15 31 (0.43%) WebLogic
16 30 (0.41%) Oracle HTTP Server
17 27 (0.37%) IBM Notes
18 21 (0.29%) SharePoint 2013
19 20 (0.28%) Elasticsearch
20 16 (0.22%) BizTalk Server
Applications
1 963 (13.32%) MS Excel
2 520 (7.19%) MS Office
3 118 (1.63%) MS PowerPoint
4 113 (1.56%) MS Project
5 64 (0.88%) MS Visio
6 33 (0.46%) Spreadsheet
7 17 (0.24%) Photoshop
8 5 (0.069%) Adobe Creative Suite
9 4 (0.055%) Adobe Captivate
9 4 (0.055%) Open Workbench
10 3 (0.041%) ProjectWise
10 3 (0.041%) SPSS
11 2 (0.028%) Adobe Illustrator
11 2 (0.028%) InDesign
11 2 (0.028%) Adobe After Effects
11 2 (0.028%) Mingle
11 2 (0.028%) PowerPivot
12 1 (0.014%) FastStats
12 1 (0.014%) InfoPath
12 1 (0.014%) Adobe Premiere
Business Applications
1 59 (0.82%) Oracle EBS
2 35 (0.48%) Oracle Applications
3 34 (0.47%) Oracle ERP
4 32 (0.44%) Remedy ITSM
5 30 (0.41%) Oracle EBS R12
6 23 (0.32%) Dynamics CRM
6 23 (0.32%) SAP SM
7 22 (0.30%) Oracle Financials
8 21 (0.29%) Oracle General Ledger
8 21 (0.29%) Oracle Receivables
9 20 (0.28%) Oracle Payroll
10 19 (0.26%) Oracle Payables
11 16 (0.22%) Oracle Cash Management
12 15 (0.21%) SAP ERP
13 12 (0.17%) SAP HR
14 11 (0.15%) SAP FI
14 11 (0.15%) Oracle HRMS
15 10 (0.14%) Oracle CRM
15 10 (0.14%) SAP FI/CO
15 10 (0.14%) SAP CO
Cloud Services
1 165 (2.28%) SaaS
2 93 (1.29%) Office 365
3 82 (1.13%) IaaS
4 69 (0.95%) Microsoft Azure
5 53 (0.73%) Amazon AWS
6 41 (0.57%) PaaS
7 36 (0.50%) Cloud Computing
8 14 (0.19%) Mimecast
9 8 (0.11%) Google Apps
10 6 (0.083%) Amazon EC2
10 6 (0.083%) Basecamp
10 6 (0.083%) Dropbox
11 3 (0.041%) OneDrive
11 3 (0.041%) Force.com
12 2 (0.028%) Amazon S3
12 2 (0.028%) Heroku
12 2 (0.028%) Taleo
12 2 (0.028%) Route 53
12 2 (0.028%) GitHub
12 2 (0.028%) Amazon ELB
Communications & Networking
1 507 (7.01%) Firewall
2 445 (6.15%) WAN
3 426 (5.89%) LAN
4 333 (4.60%) DNS
5 308 (4.26%) Internet
6 294 (4.07%) SAN
7 283 (3.91%) VPN
8 279 (3.86%) Wireless
9 270 (3.73%) DHCP
10 261 (3.61%) VoIP
11 249 (3.44%) MPLS
12 190 (2.63%) TCP/IP
13 135 (1.87%) BGP
14 134 (1.85%) Cisco ASA
15 128 (1.77%) OSPF
16 95 (1.31%) Network Security
17 94 (1.30%) Intranet
18 92 (1.27%) Cisco Nexus
19 90 (1.24%) NAS
20 66 (0.91%) Ethernet
Database & Business Intelligence
1 514 (7.11%) SQL Server
2 189 (2.61%) MySQL
3 178 (2.46%) Relational Database
4 114 (1.58%) Oracle Database
5 101 (1.40%) SQL Server 2008
6 82 (1.13%) SQL Server 2012
7 81 (1.12%) Oracle Database 11g
8 72 (1.00%) SQL Server Reporting Services
9 65 (0.90%) Data Warehouse
10 57 (0.79%) DB2
11 56 (0.77%) SQL Server Integration Services
12 52 (0.72%) RDBMS
13 48 (0.66%) SQL Server 2005
14 45 (0.62%) Oracle Reports
15 43 (0.59%) Oracle Database 10g
15 43 (0.59%) PostgreSQL
16 40 (0.55%) Crystal Reports
17 38 (0.53%) Big Data
18 36 (0.50%) SQL Server Analysis Services
19 32 (0.44%) Hadoop
Development Applications
1 53 (0.73%) Visual Studio
2 37 (0.51%) JIRA
3 33 (0.46%) Team Foundation Server
4 30 (0.41%) Subversion
5 25 (0.35%) Oracle Forms
6 24 (0.33%) Git (software)
7 23 (0.32%) Maven
7 23 (0.32%) Jenkins
8 22 (0.30%) MSI
9 20 (0.28%) Eclipse
10 17 (0.24%) Toad
11 16 (0.22%) Selenium
12 14 (0.19%) Ant
13 12 (0.17%) NUnit
14 11 (0.15%) PHPUnit
14 11 (0.15%) Behat
15 10 (0.14%) InstallShield
16 9 (0.12%) JUnit
17 8 (0.11%) AdminStudio
17 8 (0.11%) QuickTest Pro
General
1 1937 (26.78%) Finance
2 549 (7.59%) Telecoms
3 437 (6.04%) Banking
4 434 (6.00%) Retail
5 243 (3.36%) Marketing
6 229 (3.17%) Legal
7 161 (2.23%) Law
8 137 (1.89%) Front Office
9 116 (1.60%) Financial Institution
10 111 (1.53%) Manufacturing
11 102 (1.41%) Back Office
12 94 (1.30%) Investment Banking
13 73 (1.01%) Billing
14 58 (0.80%) Advertising
15 55 (0.76%) Publishing
16 31 (0.43%) Games
17 30 (0.41%) Electronics
17 30 (0.41%) French Language
18 26 (0.36%) Local Government
19 25 (0.35%) German Language
Job Titles
1 1486 (20.55%) Service Manager
2 1047 (14.48%) Delivery Manager
3 969 (13.40%) Services Delivery Manager
4 921 (12.74%) Analyst
5 397 (5.49%) Consultant
6 379 (5.24%) Support Engineer
7 350 (4.84%) Project Manager
8 288 (3.98%) Support Analyst
9 258 (3.57%) Architect
10 226 (3.13%) Technical Manager
11 212 (2.93%) Team Leader
12 206 (2.85%) IT Services Manager
13 200 (2.77%) Applications Support
14 189 (2.61%) Administrator
15 184 (2.54%) Service Analyst
15 184 (2.54%) Developer
16 183 (2.53%) Senior Manager
17 151 (2.09%) IT Support
18 144 (1.99%) Infrastructure Manager
19 143 (1.98%) Support Manager
Libraries, Frameworks & Software Standards
1 275 (3.80%) .NET
2 150 (2.07%) HTML
3 136 (1.88%) XML
4 130 (1.80%) Middleware
5 122 (1.69%) Web Services
6 98 (1.36%) ASP.NET
7 94 (1.30%) CSS
8 81 (1.12%) jQuery
9 52 (0.72%) J2EE
10 39 (0.54%) Software Packaging
10 39 (0.54%) Ajax
11 36 (0.50%) Spring
11 36 (0.50%) JSP
11 36 (0.50%) Oracle Fusion
11 36 (0.50%) REST
11 36 (0.50%) AngularJS
12 35 (0.48%) ASP.NET MVC
13 34 (0.47%) .NET Framework
13 34 (0.47%) Application Packaging
14 29 (0.40%) SOAP
Miscellaneous
1 634 (8.77%) Analytical Skills
2 541 (7.48%) Data Centre
3 533 (7.37%) Management Information System
4 221 (3.06%) Computer Science
5 147 (2.03%) Blackberry
6 121 (1.67%) Enterprise Software
7 118 (1.63%) Statistics
8 103 (1.42%) Clustering
9 97 (1.34%) User Experience
10 79 (1.09%) Replication
11 73 (1.01%) Life Science
12 68 (0.94%) NHS
13 61 (0.84%) PMI
14 58 (0.80%) Foreign Exchange (FX)
14 58 (0.80%) Client/Server
14 58 (0.80%) Hedge funds
15 55 (0.76%) Mobile App
16 50 (0.69%) Performance Metrics
17 47 (0.65%) Mathematics
17 47 (0.65%) Video Conferencing
Operating Systems
1 1708 (23.62%) Windows
2 568 (7.85%) Linux
3 510 (7.05%) Windows Server 2008
4 462 (6.39%) Windows Server 2012
5 448 (6.19%) UNIX
6 442 (6.11%) Windows 7
7 292 (4.04%) Windows Server 2003
8 209 (2.89%) Windows XP
9 195 (2.70%) Windows 8
10 104 (1.44%) Red Hat Enterprise Linux
11 76 (1.05%) Solaris
12 56 (0.77%) CentOS
13 54 (0.75%) Windows Vista
13 54 (0.75%) Mac OS X
14 44 (0.61%) Android
15 35 (0.48%) Apple iOS
16 26 (0.36%) Oracle Linux
17 21 (0.29%) AIX
18 18 (0.25%) VMS
19 16 (0.22%) SUSE Linux Enterprise Server
Processes & Methodologies
1 3190 (44.11%) ITIL
2 1424 (19.69%) Service Management
3 1169 (16.16%) Project Management
4 680 (9.40%) Change Management
5 658 (9.10%) Continuous Improvement
6 648 (8.96%) PRINCE2
7 545 (7.54%) Agile Software Development
8 534 (7.38%) Problem Management
9 517 (7.15%) Incident Management
10 506 (7.00%) Stakeholder Management
11 414 (5.72%) Line Management
12 399 (5.52%) Mentoring
13 334 (4.62%) People Management
14 321 (4.44%) ITSM
15 299 (4.13%) Disaster Recovery
16 298 (4.12%) Risk Management
17 273 (3.77%) CRM
18 260 (3.60%) Coaching
19 239 (3.30%) Root Cause Analysis
20 236 (3.26%) Business Continuity
Programming Languages
1 876 (12.11%) SQL
2 365 (5.05%) Java
3 193 (2.67%) JavaScript
4 176 (2.43%) PowerShell
5 166 (2.30%) C#
6 143 (1.98%) Perl
7 136 (1.88%) C
8 125 (1.73%) Python
9 94 (1.30%) T-SQL
10 86 (1.19%) PL/SQL
11 82 (1.13%) PHP
12 74 (1.02%) Shell Script
13 71 (0.98%) VBA
14 60 (0.83%) VB
15 57 (0.79%) Bash Shell
16 34 (0.47%) VBScript
17 24 (0.33%) ABAP
18 22 (0.30%) VB.NET
18 22 (0.30%) C++
19 17 (0.24%) R
Qualifications
1 943 (13.04%) Degree
2 598 (8.27%) ITIL Certification
3 431 (5.96%) Security Cleared
4 429 (5.93%) Cisco Certification
5 400 (5.53%) Microsoft Certification
6 282 (3.90%) SC Cleared
7 277 (3.83%) MCSE
8 243 (3.36%) CCNP
9 240 (3.32%) CCNA
10 153 (2.12%) MCP
11 115 (1.59%) MCSA
12 109 (1.51%) DV Cleared
13 92 (1.27%) PMI Certification
14 91 (1.26%) PRINCE2 Certification
15 90 (1.24%) ISEB
16 81 (1.12%) MCITP
17 72 (1.00%) ITIL Foundation Certificate
17 72 (1.00%) PRINCE2 Practitioner
18 67 (0.93%) VMware Certified Professional (VCP)
19 58 (0.80%) CCIE
Quality Assurance & Compliance
1 1371 (18.96%) SLA
2 214 (2.96%) QA
3 147 (2.03%) ISO/IEC 27001
4 95 (1.31%) COBIT
5 92 (1.27%) PCI DSS
6 53 (0.73%) ISO 9001
7 41 (0.57%) Sarbanes-Oxley
8 18 (0.25%) ISO 9000
9 9 (0.12%) HL7
9 9 (0.12%) Solvency II
10 7 (0.097%) ISO 8583
10 7 (0.097%) EMIR
10 7 (0.097%) PMBOK
10 7 (0.097%) JSP 440
11 4 (0.055%) ISO 14001
11 4 (0.055%) P3O
11 4 (0.055%) MiFID
12 3 (0.041%) ISO/IEC 20000
12 3 (0.041%) Section 508
12 3 (0.041%) Dodd-Frank
System Software
1 792 (10.95%) Active Directory
2 573 (7.92%) VMware Infrastructure
3 191 (2.64%) XenApp
4 180 (2.49%) Hyper-V
5 125 (1.73%) vSphere
6 59 (0.82%) XenDesktop
7 52 (0.72%) Microsoft App-V
8 50 (0.69%) VMware ESX
9 48 (0.66%) Terminal Services
10 45 (0.62%) Terminal Server
11 40 (0.55%) Oracle RAC
12 37 (0.51%) Citrix Presentation Server
13 20 (0.28%) XenServer
13 20 (0.28%) VMware ESXi
14 19 (0.26%) IMail Server
14 19 (0.26%) NFS
15 16 (0.22%) Microsoft Virtual Server
16 15 (0.21%) NDS
17 12 (0.17%) VMware Server
18 11 (0.15%) Varnish
Systems Management
1 253 (3.50%) SCCM
2 66 (0.91%) Puppet
3 52 (0.72%) SCOM
4 31 (0.43%) Tivoli
5 30 (0.41%) Oracle RMAN
6 29 (0.40%) Backup Exec
6 29 (0.40%) HP Quality Center
7 27 (0.37%) Data Guard
8 26 (0.36%) FortiGate
9 21 (0.29%) Opscode Chef
9 21 (0.29%) WSUS
9 21 (0.29%) Nagios
10 19 (0.26%) NetBackup
11 18 (0.25%) OpenView
11 18 (0.25%) Symantec Enterprise Vault
12 17 (0.24%) Systems Management Server (SMS)
13 14 (0.19%) TeamSite
14 13 (0.18%) Tivoli Storage Manager
14 13 (0.18%) Cacti
15 12 (0.17%) Cisco CUCM
Vendors
1 1481 (20.48%) Microsoft
2 840 (11.62%) VMware
3 764 (10.56%) Cisco
4 631 (8.73%) Citrix
5 584 (8.08%) Oracle
6 328 (4.54%) HP
7 270 (3.73%) SAP
8 248 (3.43%) Juniper
9 161 (2.23%) IBM
10 157 (2.17%) F5
11 154 (2.13%) CheckPoint
12 144 (1.99%) ServiceNow
13 128 (1.77%) NetApp
14 123 (1.70%) Apple
15 122 (1.69%) Dell
16 119 (1.65%) Red Hat
17 112 (1.55%) Symantec
18 97 (1.34%) Remedy
19 91 (1.26%) Avaya
20 84 (1.16%) EMC
Southampton, Hampshire
Connectus
Posted: 2 hours ago
Newcastle Upon Tyne, Tyne And Wear
GO Partnership Ltd
Posted: 2 hours ago
Oxford, Oxfordshire
Reed Technology
Posted: 2 hours ago
Surrey
Trinity Europe
Salary: £60k - £65k + 20% Bonus + Benefits
Posted: 2 hours ago
London
Nexere Consulting Limited
Salary: Car allowance, Bonus, PMI, On call, Overtime + More
Posted: 2 hours ago
Scotland
PSD Group - London
Salary: £60k + 18% Pension + Bonus
Posted: 2 hours ago
Reading, Berkshire
Speech-Soft
Salary: Competitive Salary Offered
Posted: 2 hours ago
London
Westbourne Partners Ltd
Posted: 2 hours ago
Dorset
Spectrum IT Recruitment (South) Ltd
Posted: 2 hours ago
London
Capita Resourcing IT
Posted: 2 hours ago
Edinburgh, Midlothian
Nexere Consulting Limited
Salary: Car allowance, Bonus, PMI, On call, Overtime + More
Posted: 2 hours ago
London
Big Picture Staffing
Salary: From £40,000 to £45,000 per annum Dependent on experience
Posted: 4 hours ago
Salford, Lancashire
Oscar Associates (UK) Ltd
Salary: £15000 - £16000 per annum + benefits
Posted: 5 hours ago
North London
Arden Resourcing Limited
Salary: From £65,000 to £70,000 per annum
Posted: 5 hours ago
St. Albans, Hertfordshire
Opus Resourcing Ltd
Salary: £50000 - £60000 per annum + + On Call + Bens + Bonus
Posted: 7 hours ago
Belfast, County Antrim
Senitor Associates
Salary: £50000 per annum + healthcare
Posted: 7 hours ago
London
McGregor Boyall
Salary: £55000 - £65000 per annum + coms
Posted: 8 hours ago
London
Connectus
Salary: £60000 - £75000 per annum + Pension, Flex hours, Healthcare etc
Posted: 8 hours ago
London
Global Technology Solutions Ltd
Salary: £50000 - £65000 per annum + excellent benefits
Posted: 8 hours ago
Staffordshire
Greywood Associates Limited
Salary: £35000 - £40000 per annum + Benefits
Posted: 8 hours ago