The table below looks at the statistics for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 83 83 94
Rank change year-on-year
0 +11
Permanent jobs citing Service Delivery 3102 3514 3511
As % of all permanent IT jobs located in the UK 3.17% 3.27% 3.02%
As % of the Processes & Methodologies category 3.60% 3.73% 3.53%
Number of salaries quoted 2326 2641 2597
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £28,000 £28,000 £27,000
10% offered a salary of more than £75,000 £72,500 £73,400
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86091 94233 99323
As % of all permanent IT jobs located in the UK 88.07% 87.58% 85.34%
Number of salaries quoted 72000 77563 79306
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £78,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend

The demand trend of job ads citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend in the UK

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 29 August 2016 within the UK.

Service Delivery Salary Histogram in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 2937 £47,500 -1.04% 245
London -21 962 £52,500 -8.69% 80
South East -4 568 £47,500 +11.76% 51
West Midlands +32 347 £44,738 -8.46% 15
South West +2 261 £40,000 -1.23% 23
North West -4 256 £45,000 - 28
Birmingham +22 235 £45,000 -10.89% 7
East of England -4 210 £47,500 -5.00% 14
Yorkshire -10 191 £45,000 - 16
City of London -4 187 £58,750 +6.81% 21
Berkshire +6 168 £47,500 +11.76% 16
Manchester -19 147 £49,500 +15.83% 18
Surrey +33 136 £42,500 - 13
West Yorkshire -9 131 £45,000 -5.26% 12
East Midlands -6 108 £47,500 +34.62% 8
Leeds +3 101 £47,500 -5.00% 8
Hampshire -19 89 £45,000 - 6
Scotland +4 78 £43,250 -3.88% 12
Reading +1 73 £50,000 +33.33% 5
Gloucestershire +16 66 £40,000 +5.26% 5
Hertfordshire +26 65 £55,000 +10.00% 6
Bristol 0 60 £47,500 - 5
West Sussex +19 56 £47,500 +18.75% 5
Essex -3 54 £47,500 -11.21% 2
Glasgow +21 52 £42,500 +10.38% 2
Somerset +24 48 £40,000 +53.84% 2
Cambridgeshire +6 46 £40,000 -21.56% 2
Wiltshire -9 45 £41,250 +1.85% 4
Leicestershire +9 42 £52,500 +65.35%
Buckinghamshire -9 40 £46,957 +10.48% 7

Service Delivery
Top 30 Related IT Skills

For the 6 months to 29 August 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Service Delivery.

1 2859 (46.37%) ITIL
2 1787 (28.98%) Finance
3 1334 (21.63%) Microsoft
4 1213 (19.67%) Service Management
5 1203 (19.51%) Windows
6 1169 (18.96%) SLA
7 1103 (17.89%) Project Management
8 901 (14.61%) Degree
9 832 (13.49%) MS Excel
10 793 (12.86%) Agile Software Development
11 742 (12.03%) PRINCE2
12 741 (12.02%) SQL
13 688 (11.16%) Continuous Improvement
14 659 (10.69%) VMware
15 652 (10.57%) Cisco
16 621 (10.07%) Stakeholder Management
17 617 (10.01%) Oracle
18 608 (9.86%) SQL Server
19 603 (9.78%) Change Management
20 590 (9.57%) Active Directory
21 581 (9.42%) Analytical Skills
22 552 (8.95%) Incident Management
23 548 (8.89%) Data Centre
24 497 (8.06%) Retail
24 497 (8.06%) ITIL V3
25 479 (7.77%) VMware Infrastructure
25 479 (7.77%) Windows Server
26 471 (7.64%) Firewall
27 467 (7.57%) Linux
28 466 (7.56%) Problem Management

Service Delivery
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 288 (4.67%) MS Exchange
2 244 (3.96%) SharePoint
3 157 (2.55%) IIS
4 152 (2.47%) Exchange Server 2010
5 126 (2.04%) WebSphere
6 105 (1.70%) Skype for Business
7 80 (1.30%) Exchange Server 2013
8 75 (1.22%) Apache
9 45 (0.73%) Blackberry Enterprise Server
10 39 (0.63%) Exchange Server 2007
11 36 (0.58%) CMS
11 36 (0.58%) JBoss
11 36 (0.58%) Tomcat
12 23 (0.37%) SharePoint 2010
13 22 (0.36%) BizTalk Server
14 20 (0.32%) Confluence
15 19 (0.31%) WebSphere Application Server
16 17 (0.28%) WebLogic
17 16 (0.26%) Elasticsearch
17 16 (0.26%) Exchange Server 2003
Applications
1 832 (13.49%) MS Excel
2 461 (7.48%) MS Office
3 193 (3.13%) MS PowerPoint
4 63 (1.02%) MS Project
5 59 (0.96%) MS Visio
6 20 (0.32%) Spreadsheet
7 7 (0.11%) Photoshop
8 6 (0.097%) Acrobat
9 4 (0.065%) Adobe Illustrator
9 4 (0.065%) SPSS
10 2 (0.032%) Adobe Captivate
11 1 (0.016%) HipChat
Business Applications
1 91 (1.48%) Oracle Financials
2 85 (1.38%) Oracle Retail
3 82 (1.33%) PeopleSoft Financials
4 74 (1.20%) assyst
5 45 (0.73%) Dynamics CRM
6 39 (0.63%) SAP ERP
7 36 (0.58%) Dynamics AX
8 30 (0.49%) SAP MM
9 29 (0.47%) SAP APO
10 28 (0.45%) Oracle EBS
11 24 (0.39%) SAP SD
12 23 (0.37%) SAP FI
13 21 (0.34%) Sentinel
14 19 (0.31%) Remedy ITSM
15 18 (0.29%) SAP HR
16 17 (0.28%) Dynamics NAV
17 16 (0.26%) SAP CRM
18 15 (0.24%) Oracle Applications
18 15 (0.24%) Retail-J
18 15 (0.24%) SAP Oil and Gas
Cloud Services
1 256 (4.15%) Microsoft Azure
2 223 (3.62%) Office 365
3 208 (3.37%) Amazon AWS
4 145 (2.35%) IaaS
5 134 (2.17%) SaaS
6 133 (2.16%) PaaS
7 115 (1.87%) Amazon EC2
8 48 (0.78%) Amazon S3
9 29 (0.47%) Amazon CloudWatch
9 29 (0.47%) Cloud Computing
10 16 (0.26%) Amazon ElastiCache
10 16 (0.26%) AWS Elastic Beanstalk
11 12 (0.19%) iTunes
12 8 (0.13%) Google Apps
13 7 (0.11%) OneDrive
14 6 (0.097%) BPaaS
15 5 (0.081%) AWS CloudFormation
15 5 (0.081%) Yammer
16 4 (0.065%) Force.com
16 4 (0.065%) Google Analytics
Communications & Networking
1 471 (7.64%) Firewall
2 349 (5.66%) WAN
3 312 (5.06%) LAN
4 277 (4.49%) VPN
5 212 (3.44%) TCP/IP
6 204 (3.31%) SAN
7 199 (3.23%) Wireless
8 188 (3.05%) DNS
9 174 (2.82%) Cisco ASA
10 171 (2.77%) VoIP
11 154 (2.50%) Internet
12 149 (2.42%) Network Security
13 138 (2.24%) DHCP
14 115 (1.87%) MPLS
15 93 (1.51%) Wi-Fi
16 89 (1.44%) SSL
17 60 (0.97%) OSPF
18 54 (0.88%) BGP
19 52 (0.84%) Ethernet
19 52 (0.84%) NAS
Database & Business Intelligence
1 608 (9.86%) SQL Server
2 142 (2.30%) MySQL
3 110 (1.78%) SQL Server 2008
4 106 (1.72%) Data Warehouse
4 106 (1.72%) Relational Database
5 94 (1.52%) SQL Server Integration Services
6 84 (1.36%) Oracle Database
7 83 (1.35%) SQL Server Reporting Services
8 76 (1.23%) SQL Server 2012
9 69 (1.12%) DB2
10 64 (1.04%) NoSQL
11 58 (0.94%) Big Data
12 52 (0.84%) SQL Server 2005
12 52 (0.84%) SQL Server 2014
13 41 (0.66%) BusinessObjects
14 40 (0.65%) SQL Server Analysis Services
15 39 (0.63%) MongoDB
16 35 (0.57%) Oracle Database 11g
17 30 (0.49%) RDBMS
18 23 (0.37%) Hadoop
Development Applications
1 74 (1.20%) Team Foundation Server
2 66 (1.07%) Git (software)
3 62 (1.01%) NUnit
4 55 (0.89%) Jenkins
5 50 (0.81%) MSTest
6 45 (0.73%) JIRA
6 45 (0.73%) Subversion
7 37 (0.60%) TeamCity
8 32 (0.52%) Visual Studio
9 26 (0.42%) Ant
9 26 (0.42%) HP UFT
9 26 (0.42%) Selenium
10 23 (0.37%) Atlassian Bamboo
11 20 (0.32%) Rational Functional Tester
11 20 (0.32%) SilkTest
11 20 (0.32%) Vagrant
12 15 (0.24%) Oracle Forms
13 12 (0.19%) GCC
14 11 (0.18%) Eclipse
15 10 (0.16%) SQL Server Management Studio (SSMS)
General
1 1787 (28.98%) Finance
2 497 (8.06%) Retail
3 345 (5.60%) Telecoms
4 294 (4.77%) Banking
5 203 (3.29%) Legal
6 174 (2.82%) Manufacturing
7 146 (2.37%) Marketing
8 135 (2.19%) Publishing
9 131 (2.12%) Law
10 74 (1.20%) Billing
11 61 (0.99%) Games
12 57 (0.92%) French Language
12 57 (0.92%) Investment Banking
13 47 (0.76%) Financial Institution
13 47 (0.76%) German Language
14 45 (0.73%) Back Office
15 43 (0.70%) Spanish Language
16 42 (0.68%) Local Government
17 41 (0.66%) Advertising
18 31 (0.50%) Front Office
Job Titles
1 1096 (17.77%) Service Manager
2 797 (12.93%) Delivery Manager
3 795 (12.89%) Services Delivery Manager
4 753 (12.21%) Analyst
5 510 (8.27%) IT Manager
6 383 (6.21%) Architect
7 298 (4.83%) IT Services Manager
8 276 (4.48%) Project Manager
9 267 (4.33%) Consultant
10 236 (3.83%) Developer
11 228 (3.70%) Service Analyst
12 224 (3.63%) Support Analyst
13 203 (3.29%) Support Engineer
14 194 (3.15%) Administrator
15 189 (3.07%) Team Leader
16 188 (3.05%) ITIL Manager
17 185 (3.00%) Support Manager
18 176 (2.85%) Solutions Architect
19 168 (2.72%) Applications Support
20 167 (2.71%) Network Engineer
Libraries, Frameworks & Software Standards
1 377 (6.11%) .NET
2 259 (4.20%) HTML
3 189 (3.07%) Web Services
4 176 (2.85%) XML
5 165 (2.68%) jQuery
6 138 (2.24%) CSS
7 120 (1.95%) ASP.NET
8 117 (1.90%) Middleware
9 101 (1.64%) SOAP
10 87 (1.41%) WCF
10 87 (1.41%) XSLT
11 66 (1.07%) .NET Framework
12 57 (0.92%) RESTful
13 55 (0.89%) WPF
14 51 (0.83%) Silverlight
15 50 (0.81%) LINQ
15 50 (0.81%) WF
16 48 (0.78%) REST
17 46 (0.75%) HTML5
18 43 (0.70%) J2EE
Miscellaneous
1 581 (9.42%) Analytical Skills
2 548 (8.89%) Data Centre
3 413 (6.70%) Management Information System
4 269 (4.36%) Computer Science
5 195 (3.16%) Virtual Team
6 169 (2.74%) CMDB
7 149 (2.42%) Statistics
8 99 (1.61%) Enterprise Software
9 97 (1.57%) FMCG
10 73 (1.18%) Blackberry
11 72 (1.17%) User Experience
12 71 (1.15%) Replication
13 63 (1.02%) Clustering
13 63 (1.02%) Mathematics
13 63 (1.02%) Smartphone
14 58 (0.94%) iPad
15 54 (0.88%) Fintech
16 50 (0.81%) IVR
16 50 (0.81%) PMI
17 49 (0.79%) Driving Licence
Operating Systems
1 1203 (19.51%) Windows
2 479 (7.77%) Windows Server
3 467 (7.57%) Linux
4 314 (5.09%) Unix
5 285 (4.62%) Windows Server 2008
6 213 (3.45%) Windows Server 2012
7 205 (3.32%) Windows 7
8 164 (2.66%) Windows Server 2003
9 74 (1.20%) Apple iOS
10 73 (1.18%) Red Hat Enterprise Linux
11 68 (1.10%) Windows 8
12 56 (0.91%) Windows 10
13 49 (0.79%) AIX
13 49 (0.79%) Windows XP
14 47 (0.76%) Solaris
15 46 (0.75%) Android
16 30 (0.49%) Mac OS X
17 22 (0.36%) Windows Phone
18 17 (0.28%) CentOS
19 13 (0.21%) Mac OS
Processes & Methodologies
1 2859 (46.37%) ITIL
2 1213 (19.67%) Service Management
3 1103 (17.89%) Project Management
4 793 (12.86%) Agile Software Development
5 742 (12.03%) PRINCE2
6 688 (11.16%) Continuous Improvement
7 621 (10.07%) Stakeholder Management
8 603 (9.78%) Change Management
9 552 (8.95%) Incident Management
10 497 (8.06%) ITIL V3
11 466 (7.56%) Problem Management
12 441 (7.15%) Line Management
13 421 (6.83%) CRM
14 414 (6.71%) ITSM
15 368 (5.97%) Mentoring
16 366 (5.94%) Presales
17 314 (5.09%) Service Design
18 278 (4.51%) People Management
19 267 (4.33%) Coaching
20 254 (4.12%) Software Engineering
Programming Languages
1 741 (12.02%) SQL
2 360 (5.84%) Java
3 242 (3.92%) C#
4 220 (3.57%) JavaScript
5 165 (2.68%) PowerShell
6 131 (2.12%) C
7 123 (1.99%) C++
8 104 (1.69%) PL/SQL
8 104 (1.69%) T-SQL
9 95 (1.54%) Python
10 76 (1.23%) PHP
11 65 (1.05%) VB.NET
12 60 (0.97%) Shell Script
13 58 (0.94%) Perl
14 49 (0.79%) Bash Shell
15 45 (0.73%) Ruby
16 23 (0.37%) VBA
17 21 (0.34%) VBScript
18 15 (0.24%) VB
18 15 (0.24%) XPath
Qualifications
1 901 (14.61%) Degree
2 440 (7.14%) Security Cleared
3 415 (6.73%) ITIL Certification
4 292 (4.74%) Cisco Certification
5 259 (4.20%) Microsoft Certification
6 258 (4.18%) SC Cleared
7 185 (3.00%) CCNA
8 183 (2.97%) PMI Certification
9 172 (2.79%) PMP
10 167 (2.71%) ISEB
11 164 (2.66%) CCNP
12 146 (2.37%) MCSE
13 117 (1.90%) DV Cleared
14 102 (1.65%) CISSP
15 93 (1.51%) PRINCE2 Certification
16 74 (1.20%) MCITP
17 59 (0.96%) CISM
18 56 (0.91%) MCP
19 52 (0.84%) MCSA
19 52 (0.84%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1169 (18.96%) SLA
2 213 (3.45%) QA
3 188 (3.05%) ISO/IEC 27001
4 78 (1.27%) PCI DSS
5 43 (0.70%) COBIT
5 43 (0.70%) Data Quality
6 32 (0.52%) HMG Security Policy Framework
7 28 (0.45%) RMADS
8 27 (0.44%) Sarbanes-Oxley
9 22 (0.36%) ISO 9001
10 17 (0.28%) Disclosure Scotland
11 9 (0.15%) ISO 14001
11 9 (0.15%) ISO/IEC 20000
12 7 (0.11%) ISO 9000
12 7 (0.11%) PMBOK
13 5 (0.081%) BS25999
13 5 (0.081%) BS7799
13 5 (0.081%) COSO
13 5 (0.081%) ISAE 3402
14 3 (0.049%) GAMP
System Software
1 590 (9.57%) Active Directory
2 479 (7.77%) VMware Infrastructure
3 141 (2.29%) Hyper-V
4 110 (1.78%) vSphere
5 87 (1.41%) XenApp
6 80 (1.30%) Virtual Machines
7 64 (1.04%) Docker
8 60 (0.97%) XenDesktop
9 59 (0.96%) VMware ESX
10 44 (0.71%) Firmware
11 43 (0.70%) Terminal Services
12 33 (0.54%) XenServer
13 29 (0.47%) VMware ESXi
14 24 (0.39%) Virtual Servers
15 16 (0.26%) VirtualBox
16 15 (0.24%) NFS
17 13 (0.21%) Virtual Desktop
18 12 (0.19%) Microsoft App-V
19 11 (0.18%) KVM
19 11 (0.18%) Oracle RAC
Systems Management
1 172 (2.79%) SCCM
2 95 (1.54%) SCOM
3 82 (1.33%) Puppet
4 71 (1.15%) SCVMM
5 67 (1.09%) Opscode Chef
6 40 (0.65%) Backup Exec
7 37 (0.60%) NetBackup
8 36 (0.58%) FortiGate
9 34 (0.55%) Ansible
10 32 (0.52%) Kubernetes
10 32 (0.52%) Tivoli
10 32 (0.52%) WSUS
11 29 (0.47%) Mesos
12 24 (0.39%) Cisco CUCM
13 21 (0.34%) Cisco UCCX
13 21 (0.34%) Nagios
14 19 (0.31%) Cisco UCCE
14 19 (0.31%) vRealize
15 18 (0.29%) Oracle RMAN
16 16 (0.26%) Salt
Vendors
1 1334 (21.63%) Microsoft
2 659 (10.69%) VMware
3 652 (10.57%) Cisco
4 617 (10.01%) Oracle
5 391 (6.34%) Citrix
6 309 (5.01%) HP
7 261 (4.23%) Juniper
8 255 (4.14%) CheckPoint
9 246 (3.99%) SAP
10 175 (2.84%) IBM
11 136 (2.21%) F5
12 128 (2.08%) NetApp
13 104 (1.69%) Hyperion
14 101 (1.64%) Remedy
15 98 (1.59%) EMC
16 95 (1.54%) Apple
16 95 (1.54%) ServiceNow
17 92 (1.49%) Palo Alto
18 87 (1.41%) PeopleSoft
19 86 (1.39%) Red Hat
Egham, Surrey
Spargonet Consulting Plc
Salary: £50000 - £65000 per annum, Benefits Pension, Life, Health and 25 days
Posted: 4 hours ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £21k - £25K subject to experience + benefits
Posted: 9 hours ago
Leeds, West Yorkshire
TEKsystems
Salary: £30000 - £31000 per annum
Posted: Yesterday
City, London
Best Practice Talent Solutions
Salary: From £24,000 to £35,000 per annum Salary will be given based on experi
Posted: 18 hours ago
Birmingham, West Midlands (County)
ISL
Salary: £40000.00 - £50000.00 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 3 days ago
London
Plan-net
Salary: Market rate
Posted: 3 days ago
Haywards Heath, West Sussex
ARC IT Recruitment Ltd
Salary: £50000 - £60000 per annum + bonus + benefits
Posted: 3 days ago
Uxbridge, Middlesex
Ventula Consulting Ltd
Salary: From £40,000 to £50,000 per annum + Company Car + Package
Posted: 4 days ago
Durham, County Durham
Solutions Recruitment
Salary: From £30,000 to £35,000 per annum
Posted: 6 days ago
City, London
Careerwise UK Limited
Salary: £45000 - £55000 per annum + benefits
Posted: 3 days ago
London
Careerwise UK Limited
Salary: £25000 per annum
Posted: 3 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: £50000 - £55000 per annum + 30% bonus plus bens
Posted: 3 days ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
Surrey
Premier IT
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + 5% Pension & Benefits
Posted: 4 days ago
Epsom, Surrey
Executive Recruitment Services (ERS)
Posted: 6 days ago
Watford, Hertfordshire
Modis International
Salary: £60000 - £65000 per annum + Car, Pension, Health
Posted: 6 days ago
Manchester, Lancashire
FT Select
Salary: Up to £55,000 per annum + car allowance
Posted: 5 days ago
Manchester, Lancashire
EasyWebRecruitment.com
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Excellent Base Salary (DOE) plus Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £40000 - £45000 per annum
Posted: 6 days ago
Cheshire
FT Select
Salary: From £60,000 to £70,000 per annum + car allowance + attractive benefit
Posted: 5 days ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £37000 - £40000 per annum + ben
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 3 days ago
Salisbury, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Pension & Benefits
Posted: 6 days ago
Oldham, Lancashire
onezeero.
Salary: £30000 - £32000 per annum
Posted: 5 days ago
Slough, Berkshire
Ascent People Ltd
Salary: £45000 - £55000 per annum + Bens
Posted: 6 days ago
Bristol, Avon
Fuse
Salary: £18000 - £22000 per annum
Posted: 4 days ago
London
Met Police
Salary: From £49,261 to £54,070 per annum
Posted: 7 days ago