The first part of the table below looks at the demand for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Services Delivery
Location
3 months to
22 May 2012
Same period 2011Same period 2010
Rank9110994
Rank change year-on-year
Up+18Down-15
Matching permanent IT job ads341126652130
As % of all permanent IT jobs located in the UK2.829 %2.173 %2.231 %
As % of the Processes & Methodologies category3.836 %2.985 %3.150 %
Number of salaries quoted240120791673
Average salary£47,500£47,500£47,500
90% of jobs offered a salary of more than£28,750£30,000£27,500
10% of jobs offered a salary of more than£72,500£75,000£80,000
UK excluding London average salary£45,000£45,000£44,000
% change year-on-year
-+2.27 %
IT Job Market, Processes & Methodologies CategoryAll Processes & Methodologies
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
889158928967609
As % of all permanent IT jobs located in the UK73.73 %72.82 %70.81 %
Number of salaries quoted755227477355328
Average salary£47,000£47,500£47,500
Average salary % change year-on-year
-1.05 %-
90% of jobs offered a salary of more than£30,000£30,000£29,000
10% of jobs offered a salary of more than£75,000£77,500£75,000
UK excluding London average salary£41,000£40,000£40,000
% change year-on-year
+2.50 %-

Service Delivery
Demand Trend

The chart provides the 3-month moving total of permanent IT jobs citing Service Delivery within the UK as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Demand Trend

Service Delivery
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend

Service Delivery
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 22 May 2012 within the UK.

Service Delivery Salary Histogram

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 22 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandUp+183162£47,500-
LondonUp+241246£52,500-8.69 %
South EastUp+37812£47,000-4.08 %
City of LondonUp+16286£52,500-16.00 %
East of EnglandDown-7232£49,000+8.88 %
North WestUp+17226£39,000-2.50 %
BerkshireUp+22216£45,580-8.84 %
YorkshireUp+46208£40,000+14.28 %
South WestUp+12167£42,500+10.38 %
HampshireUp+37164£46,000-8.00 %
SurreyUp+9157£50,500+18.82 %
West MidlandsDown-10155£42,500+10.38 %
ManchesterUp+48135£37,500-7.40 %
West YorkshireUp+32126£40,000+18.51 %
ScotlandDown-1115£42,500-10.52 %
BuckinghamshireUp+2287£37,250-25.50 %
LeedsUp+2386£40,000+33.33 %
HertfordshireDown-1384£52,500-11.01 %
BirminghamUp+1382£50,000+29.87 %
Milton KeynesUp+4980£36,500-1.35 %
West SussexUp+3375£33,800-29.94 %
CheshireUp+1567£39,000-
BristolUp+3866£42,500+18.05 %
East MidlandsDown-3565£37,500-
EdinburghUp+664£53,750+7.50 %
ReadingUp+162£45,000+5.88 %
WalesUp+154£36,000-17.24 %
South WalesUp+452£35,000-19.54 %
SouthamptonUp+1050£45,000+5.26 %
BedfordshireDown-548£45,000+5.88 %

Service Delivery
Top 30 Related IT Skills

For the 6 months to 22 May 2012, IT jobs within the UK citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

12312 (36.18 %)ITIL
21786 (27.95 %)Finance
31297 (20.30 %)Windows
41217 (19.05 %)Microsoft
51145 (17.92 %)Project Management
6893 (13.97 %)Service Management
7833 (13.04 %)SLA
8767 (12.00 %)Degree
9675 (10.56 %)MS Excel
10647 (10.13 %)VMware
11642 (10.05 %)SQL
12634 (9.922 %)Telecoms
13599 (9.374 %)Oracle
14598 (9.358 %)Cisco
15577 (9.030 %)Linux
16575 (8.998 %)UNIX
17555 (8.685 %)PRINCE2
18552 (8.638 %)Retail
19526 (8.232 %)Active Directory
20504 (7.887 %)Change Management
21503 (7.872 %)ITIL Certification
22468 (7.324 %)SQL Server
23441 (6.901 %)Banking
24414 (6.479 %)Java
25403 (6.307 %)Windows Server 2008
26402 (6.291 %)VMware Infrastructure
27395 (6.182 %)Software Engineering
28390 (6.103 %)Problem Management
29388 (6.072 %)Citrix
30385 (6.025 %)Six Sigma

Service Delivery
Top Related IT Skills by Category

For the 6 months to 22 May 2012, IT jobs within the UK citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

IT Job Market, Application Development CategoryApplication Development
1280 (4.382 %).NET
2194 (3.036 %)J2EE
3192 (3.005 %)WebSphere
4141 (2.207 %)Middleware
5127 (1.987 %)XML
6123 (1.925 %)Web Services
7104 (1.628 %)HTML
893 (1.455 %)CSS
980 (1.252 %)ASP.NET
1058 (0.908 %)Spring
1146 (0.720 %).NET Framework
1241 (0.642 %)jQuery
1340 (0.626 %)ASP
1438 (0.595 %)JSP
1537 (0.579 %)Hibernate
1537 (0.579 %)Ajax
1632 (0.501 %)SOAP
1727 (0.423 %)WCF
1825 (0.391 %)HTML5
1923 (0.360 %)Struts
IT Job Market, Application Platforms CategoryApplication Platforms
1374 (5.853 %)MS Exchange
2299 (4.679 %)SharePoint
3273 (4.272 %)IIS
4175 (2.739 %)Exchange Server 2010
5162 (2.535 %)Apache
6154 (2.410 %)Exchange Server 2007
7111 (1.737 %)Tomcat
892 (1.440 %)WebLogic
980 (1.252 %)Exchange Server 2003
1062 (0.970 %)CMS
1150 (0.782 %)WebSphere Application Server
1249 (0.767 %)Lotus Notes
1342 (0.657 %)SharePoint 2010
1441 (0.642 %)IBM HTTP Server
1441 (0.642 %)Blackberry Enterprise Server
1530 (0.469 %)SAS
1629 (0.454 %)BizTalk Server
1725 (0.391 %)Exchange Server 5.5
1725 (0.391 %)ESB
1823 (0.360 %)SharePoint Server
IT Job Market, Applications CategoryApplications
1675 (10.56 %)MS Excel
2330 (5.164 %)MS Office
3222 (3.474 %)MS Visio
487 (1.362 %)MS Project
575 (1.174 %)MS PowerPoint
623 (0.360 %)Spreadsheet
79 (0.141 %)InfoPath
84 (0.063 %)Office 365
84 (0.063 %)Pro/ENGINEER
84 (0.063 %)Acrobat
93 (0.047 %)ProjectWise
102 (0.031 %)Mingle
102 (0.031 %)Photoshop
111 (0.016 %)Adobe Illustrator
IT Job Market, Business Applications CategoryBusiness Applications
161 (0.955 %)Oracle EBS
245 (0.704 %)Oracle Payroll
340 (0.626 %)Dynamics CRM
438 (0.595 %)Oracle EBS R12
524 (0.376 %)SAP FI/CO
524 (0.376 %)SAP CO
524 (0.376 %)SAP FI
622 (0.344 %)Oracle Applications
721 (0.329 %)SAP APO
820 (0.313 %)Oracle BPM
919 (0.297 %)SAP CRM
1014 (0.219 %)Summit
1113 (0.203 %)Dynamics AX
1113 (0.203 %)SAP ERP
1113 (0.203 %)SAP EBP
1212 (0.188 %)SAP PM
1212 (0.188 %)SAP MDM
1212 (0.188 %)Maximo
1212 (0.188 %)Oracle ERP
1212 (0.188 %)Oracle 11i
IT Job Market, Communications & Networking CategoryCommunications & Networking
1375 (5.869 %)Firewall
2366 (5.728 %)SAN
3322 (5.039 %)TCP/IP
4321 (5.023 %)WAN
5316 (4.945 %)LAN
6285 (4.460 %)Internet
7271 (4.241 %)DNS
8155 (2.426 %)DHCP
9148 (2.316 %)VPN
10145 (2.269 %)VoIP
11142 (2.222 %)MPLS
1290 (1.408 %)Wireless
1385 (1.330 %)Network Security
1483 (1.299 %)BGP
1582 (1.283 %)HTTP
1675 (1.174 %)NAS
1773 (1.142 %)LDAP
1872 (1.127 %)VLAN
1960 (0.939 %)OSPF
2059 (0.923 %)FTP
IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
1468 (7.324 %)SQL Server
2175 (2.739 %)Data Warehouse
3113 (1.768 %)MySQL
493 (1.455 %)SQL Server 2008
579 (1.236 %)SQL Server 2005
579 (1.236 %)ETL
677 (1.205 %)DB2
761 (0.955 %)Oracle 8/8i
859 (0.923 %)DataStage
958 (0.908 %)RDBMS
1051 (0.798 %)SAP BW
1146 (0.720 %)SQL Server Integration Services
1146 (0.720 %)Oracle 10g
1241 (0.642 %)SQL Server 2000
1340 (0.626 %)BusinessObjects
1438 (0.595 %)Oracle 11g
1530 (0.469 %)Oracle Reports
1627 (0.423 %)SQL Server Reporting Services
1723 (0.360 %)Crystal Reports
1821 (0.329 %)SQL Server Analysis Services
IT Job Market, Development Applications CategoryDevelopment Applications
135 (0.548 %)JIRA
234 (0.532 %)Subversion
324 (0.376 %)TestDirector
420 (0.313 %)Eclipse
518 (0.282 %)MSI
518 (0.282 %)WebLOAD
615 (0.235 %)Git (software)
615 (0.235 %)InstallShield
615 (0.235 %)LoadRunner
714 (0.219 %)QuickTest Pro
813 (0.203 %)JUnit
813 (0.203 %)Maven
813 (0.203 %)Selenium
912 (0.188 %)Ant
1011 (0.172 %)Bugzilla
1011 (0.172 %)Mercurial
1110 (0.156 %)Team Foundation Server
128 (0.125 %)Visual Studio
128 (0.125 %)Oracle Forms
128 (0.125 %)WinRunner
IT Job Market, General CategoryGeneral
11786 (27.95 %)Finance
2634 (9.922 %)Telecoms
3552 (8.638 %)Retail
4441 (6.901 %)Banking
5360 (5.634 %)Manufacturing
6250 (3.912 %)Legal
7169 (2.645 %)Marketing
8138 (2.160 %)Investment Banking
9109 (1.706 %)Back Office
1087 (1.362 %)Advertising
1170 (1.095 %)Billing
1269 (1.080 %)Law
1350 (0.782 %)Games
1449 (0.767 %)German Language
1538 (0.595 %)Front Office
1631 (0.485 %)Music
1730 (0.469 %)French Language
1829 (0.454 %)Pharmaceutical
1928 (0.438 %)Financial Institution
2027 (0.423 %)Publishing
IT Job Market, Job Titles CategoryJob Titles
11328 (20.78 %)Service Manager
2977 (15.29 %)Delivery Manager
3877 (13.72 %)Services Delivery Manager
4839 (13.13 %)Analyst
5547 (8.560 %)Consultant
6365 (5.712 %)Architect
7351 (5.493 %)Project Manager
8260 (4.069 %)Support Analyst
9205 (3.208 %)Administrator
10184 (2.879 %)Support Engineer
11176 (2.754 %)Infrastructure Manager
12153 (2.394 %)Technical Manager
12153 (2.394 %)Business Analyst
13150 (2.347 %)Team Leader
14142 (2.222 %)Developer
15134 (2.097 %)Senior Manager
16133 (2.081 %)Service Analyst
17130 (2.034 %)IT Services Manager
18123 (1.925 %)Applications Support
19119 (1.862 %)Operations Manager
IT Job Market, Miscellaneous CategoryMiscellaneous
1277 (4.335 %)Management Information System
2195 (3.052 %)Computer Science
3134 (2.097 %)Blackberry
4123 (1.925 %)Open Source
580 (1.252 %)Clustering
669 (1.080 %)Hedge funds
762 (0.970 %)Statistics
861 (0.955 %)Mainframe
959 (0.923 %)CMDB
1058 (0.908 %)SaaS
1156 (0.876 %)iSeries
1254 (0.845 %)FMCG
1351 (0.798 %)Replication
1450 (0.782 %)CESG
1450 (0.782 %)Cloud Computing
1549 (0.767 %)CESG CLAS
1642 (0.657 %)NHS
1739 (0.610 %)EPoS
1837 (0.579 %)Mathematics
1837 (0.579 %)Video Conferencing
IT Job Market, Operating Systems CategoryOperating Systems
11297 (20.30 %)Windows
2577 (9.030 %)Linux
3575 (8.998 %)UNIX
4403 (6.307 %)Windows Server 2008
5324 (5.070 %)Windows Server 2003
6184 (2.879 %)Windows XP
7153 (2.394 %)Windows 7
8128 (2.003 %)Red Hat Enterprise Linux
9123 (1.925 %)Solaris
10115 (1.800 %)AIX
1151 (0.798 %)Windows 2000 Server
1239 (0.610 %)Windows Vista
1333 (0.516 %)HPUX
1431 (0.485 %)Windows 2000
1527 (0.423 %)SUSE
1624 (0.376 %)Android
1722 (0.344 %)CentOS
1820 (0.313 %)VMS
1918 (0.282 %)Windows NT
2011 (0.172 %)Mac OS
IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
12312 (36.18 %)ITIL
21145 (17.92 %)Project Management
3893 (13.97 %)Service Management
4555 (8.685 %)PRINCE2
5504 (7.887 %)Change Management
6395 (6.182 %)Software Engineering
7390 (6.103 %)Problem Management
8385 (6.025 %)Six Sigma
9352 (5.509 %)CMMI
10338 (5.290 %)Incident Management
11312 (4.883 %)Lean Manufacturing
12308 (4.820 %)Continuous Improvement
13285 (4.460 %)Stakeholder Management
14270 (4.225 %)CRM
15212 (3.318 %)Business Intelligence
16211 (3.302 %)Business Development
17205 (3.208 %)Disaster Recovery
18199 (3.114 %)Risk Management
19194 (3.036 %)E-Commerce
20191 (2.989 %)ERP
IT Job Market, Programming Languages CategoryProgramming Languages
1642 (10.05 %)SQL
2414 (6.479 %)Java
3128 (2.003 %)C#
4118 (1.847 %)JavaScript
5102 (1.596 %)PHP
696 (1.502 %)C
786 (1.346 %)Perl
874 (1.158 %)Shell Script
961 (0.955 %)PowerShell
1052 (0.814 %)T-SQL
1148 (0.751 %)VBScript
1242 (0.657 %)PL/SQL
1341 (0.642 %)Python
1433 (0.516 %)Bash shell
1532 (0.501 %)VB
1624 (0.376 %)VBA
1721 (0.329 %)C++
1819 (0.297 %)VB.NET
1916 (0.250 %)ABAP
2015 (0.235 %)COBOL
IT Job Market, Qualifications CategoryQualifications
1767 (12.00 %)Degree
2503 (7.872 %)ITIL Certification
3314 (4.914 %)Security Cleared
4310 (4.851 %)Microsoft Certification
5244 (3.818 %)Cisco Certification
6193 (3.020 %)MCSE
7171 (2.676 %)SC Cleared
8156 (2.441 %)MCITP
9136 (2.128 %)CCNP
10127 (1.987 %)MCP
11126 (1.972 %)CCNA
12118 (1.847 %)PRINCE2 Certification
13107 (1.674 %)VMware Certified Professional (VCP)
1491 (1.424 %)CISSP
1577 (1.205 %)PMI Certification
1672 (1.127 %)DV Cleared
1770 (1.095 %)ISEB
1863 (0.986 %)PRINCE2 Practitioner
1956 (0.876 %)CCIE
2054 (0.845 %)MBA
IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
1833 (13.04 %)SLA
2206 (3.224 %)QA
3135 (2.113 %)ISO/IEC 27001
473 (1.142 %)COBIT
548 (0.751 %)PCI DSS
644 (0.689 %)ISO 9001
743 (0.673 %)Sarbanes-Oxley
823 (0.360 %)ISO 9000
99 (0.141 %)BS25999
108 (0.125 %)Data Quality
113 (0.047 %)COSO
113 (0.047 %)ISO/IEC 20000
122 (0.031 %)TickIT
122 (0.031 %)ISO 14001
131 (0.016 %)WCAG
131 (0.016 %)GMP
131 (0.016 %)BS7799
IT Job Market, System Software CategorySystem Software
1526 (8.232 %)Active Directory
2402 (6.291 %)VMware Infrastructure
3179 (2.801 %)vSphere
4142 (2.222 %)VMware ESX
589 (1.393 %)Hyper-V
669 (1.080 %)XenApp
741 (0.642 %)Citrix Presentation Server
839 (0.610 %)Terminal Services
930 (0.469 %)VMware ESXi
1028 (0.438 %)XenDesktop
1124 (0.376 %)ISA Server
1220 (0.313 %)Oracle RAC
1318 (0.282 %)XenServer
1415 (0.235 %)Terminal Server
1415 (0.235 %)Oracle RMAN
1514 (0.219 %)NFS
1612 (0.188 %)Squid
1711 (0.172 %)UAG
1810 (0.156 %)Veritas Cluster Server
1810 (0.156 %)SRDF
IT Job Market, Systems Management CategorySystems Management
188 (1.377 %)NetBackup
286 (1.346 %)SCCM
385 (1.330 %)Backup Exec
449 (0.767 %)SCOM
539 (0.610 %)Tivoli
638 (0.595 %)Ganglia
736 (0.563 %)Nagios
835 (0.548 %)CA Wily
930 (0.469 %)HP Quality Center
1026 (0.407 %)Norton AntiVirus
1026 (0.407 %)Systems Management Server (SMS)
1124 (0.376 %)WSUS
1217 (0.266 %)CiscoWorks
1315 (0.235 %)Data Guard
1413 (0.203 %)OpenView Configuration Management
1511 (0.172 %)Unicenter
1511 (0.172 %)MOM
1511 (0.172 %)Veritas Storage Foundation
1511 (0.172 %)Cacti
1511 (0.172 %)Puppet
IT Job Market, Vendors CategoryVendors
11217 (19.05 %)Microsoft
2647 (10.13 %)VMware
3599 (9.374 %)Oracle
4598 (9.358 %)Cisco
5388 (6.072 %)Citrix
6334 (5.227 %)HP
7321 (5.023 %)SAP
8247 (3.865 %)IBM
9141 (2.207 %)EMC
10139 (2.175 %)Red Hat
11110 (1.721 %)NetApp
11110 (1.721 %)Dell
12105 (1.643 %)Symantec
13101 (1.581 %)JBoss
1491 (1.424 %)Juniper
1586 (1.346 %)CheckPoint
1681 (1.268 %)CA
1681 (1.268 %)Sun
1778 (1.221 %)Business Objects
1877 (1.205 %)Riverbed