The table below looks at the statistics for Service Delivery skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 86 87 91
Rank change year-on-year
+1 +4
Permanent jobs citing Service Delivery 3057 3392 3505
As % of all permanent IT jobs located in the UK 3.20% 3.13% 3.11%
As % of the Processes & Methodologies category 3.62% 3.58% 3.64%
Number of salaries quoted 2238 2591 2617
Median salary £47,500 £48,500 £47,500
Median salary % change year-on-year
-2.06% +2.10%
90% offered a salary of more than £28,000 £28,505 £26,700
10% offered a salary of more than £75,000 £73,000 £72,500
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
84415 94722 96201
As % of all permanent IT jobs located in the UK 88.27% 87.50% 85.32%
Number of salaries quoted 70238 78268 76950
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend

The demand trend of job ads citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery within the UK.

Service Delivery Salary Trend in the UK

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery over the 3 months to 27 September 2016 within the UK.

Service Delivery Salary Histogram in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 2913 £48,500 -2.02% 237
London -19 940 £55,000 -4.34% 80
South East +4 544 £50,000 +11.11% 35
West Midlands +36 381 £45,000 -10.00% 21
Birmingham +25 273 £45,000 -10.89% 5
South West +7 272 £40,000 - 24
East of England +10 232 £46,900 -6.20% 17
North West -16 232 £47,000 +4.44% 27
Yorkshire -16 179 £42,500 -5.55% 14
City of London 0 164 £55,000 - 17
Berkshire -5 150 £50,000 -4.76% 10
Manchester -26 136 £47,500 +5.55% 19
Surrey +35 135 £50,000 +17.64% 4
West Yorkshire -23 120 £42,500 -5.55% 9
East Midlands +12 114 £50,000 +42.85% 9
Leeds -18 87 £43,750 -2.77% 6
Gloucestershire +28 81 £40,000 - 4
Hampshire -32 69 £52,500 +19.31% 5
West Sussex +46 66 £50,000 +25.00% 3
Hertfordshire +26 64 £55,000 +22.22% 1
Cambridgeshire +28 63 £40,000 -9.09% 3
Essex -4 59 £50,000 -11.11% 4
Scotland +2 58 £43,250 +1.76% 13
Wiltshire -5 57 £35,000 -12.50% 4
Reading -6 55 £57,000 +52.00% 6
Somerset +27 52 £40,000 +53.84% 4
Gloucester +34 47 £40,000 -3.03% 1
Buckinghamshire +15 47 £41,500 -2.35% 8
Cheshire +36 45 £45,000 +5.26% 2
Leicestershire +7 42 £51,250 +83.03% 1

Service Delivery
Top 30 Related IT Skills

For the 6 months to 27 September 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Service Delivery.

1 2804 (45.70%) ITIL
2 1771 (28.86%) Finance
3 1335 (21.76%) Microsoft
4 1206 (19.65%) Windows
5 1189 (19.38%) Service Management
6 1163 (18.95%) SLA
7 1091 (17.78%) Project Management
8 878 (14.31%) Degree
9 870 (14.18%) MS Excel
10 771 (12.57%) Agile Software Development
11 736 (11.99%) SQL
12 725 (11.82%) Continuous Improvement
13 701 (11.42%) PRINCE2
14 695 (11.33%) VMware
15 675 (11.00%) Cisco
16 650 (10.59%) Stakeholder Management
17 612 (9.97%) Active Directory
18 604 (9.84%) Data Centre
19 600 (9.78%) Oracle
20 580 (9.45%) SQL Server
21 575 (9.37%) Analytical Skills
22 568 (9.26%) Change Management
23 534 (8.70%) Incident Management
24 524 (8.54%) Firewall
25 516 (8.41%) Retail
26 498 (8.12%) VMware Infrastructure
27 493 (8.03%) Windows Server
28 479 (7.81%) ITIL V3
29 473 (7.71%) Line Management
30 472 (7.69%) Linux

Service Delivery
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 292 (4.76%) MS Exchange
2 246 (4.01%) SharePoint
3 168 (2.74%) IIS
4 159 (2.59%) Exchange Server 2010
5 129 (2.10%) WebSphere
6 101 (1.65%) Skype for Business
7 76 (1.24%) Exchange Server 2013
8 75 (1.22%) Apache
9 45 (0.73%) Blackberry Enterprise Server
10 38 (0.62%) CMS
11 37 (0.60%) Exchange Server 2007
12 35 (0.57%) JBoss
13 29 (0.47%) Tomcat
14 23 (0.37%) BizTalk Server
15 19 (0.31%) SharePoint 2010
15 19 (0.31%) WebSphere Application Server
16 18 (0.29%) Exchange Server 2003
16 18 (0.29%) WebLogic
17 16 (0.26%) Elasticsearch
18 15 (0.24%) Confluence
Applications
1 870 (14.18%) MS Excel
2 464 (7.56%) MS Office
3 204 (3.32%) MS PowerPoint
4 62 (1.01%) MS Project
5 59 (0.96%) MS Visio
6 13 (0.21%) Spreadsheet
7 10 (0.16%) Acrobat
8 8 (0.13%) Photoshop
9 4 (0.065%) Adobe Illustrator
10 3 (0.049%) SPSS
11 2 (0.033%) Adobe Captivate
12 1 (0.016%) Adobe Creative Suite
12 1 (0.016%) HipChat
Business Applications
1 100 (1.63%) Oracle Financials
2 89 (1.45%) Oracle Retail
3 86 (1.40%) PeopleSoft Financials
4 77 (1.25%) assyst
5 49 (0.80%) Dynamics CRM
6 44 (0.72%) Dynamics AX
7 40 (0.65%) SAP ERP
8 30 (0.49%) Oracle EBS
8 30 (0.49%) SAP MM
9 29 (0.47%) SAP APO
9 29 (0.47%) Sentinel
10 25 (0.41%) SAP FI
11 24 (0.39%) SAP SD
12 20 (0.33%) SAP HR
13 19 (0.31%) Retail-J
14 17 (0.28%) Dynamics NAV
15 15 (0.24%) Maximo
15 15 (0.24%) Oracle Applications
16 14 (0.23%) SAP CRM
17 13 (0.21%) Oracle EBS R12
Cloud Services
1 260 (4.24%) Microsoft Azure
2 227 (3.70%) Amazon AWS
3 222 (3.62%) Office 365
4 160 (2.61%) IaaS
5 151 (2.46%) PaaS
6 143 (2.33%) SaaS
7 123 (2.00%) Amazon EC2
8 44 (0.72%) Amazon S3
9 34 (0.55%) Cloud Computing
10 29 (0.47%) Amazon CloudWatch
11 13 (0.21%) AWS Elastic Beanstalk
12 12 (0.20%) Amazon ElastiCache
12 12 (0.20%) iTunes
13 9 (0.15%) Google Apps
14 6 (0.098%) AWS CloudFormation
14 6 (0.098%) GitHub
15 4 (0.065%) BPaaS
15 4 (0.065%) Force.com
15 4 (0.065%) OneDrive
15 4 (0.065%) SuccessFactors
Communications & Networking
1 524 (8.54%) Firewall
2 344 (5.61%) WAN
3 296 (4.82%) LAN
4 277 (4.51%) VPN
5 212 (3.46%) DNS
6 195 (3.18%) TCP/IP
7 191 (3.11%) Wireless
8 185 (3.01%) SAN
9 169 (2.75%) VoIP
10 163 (2.66%) Cisco ASA
11 142 (2.31%) Network Security
12 139 (2.27%) DHCP
12 139 (2.27%) Internet
13 124 (2.02%) MPLS
14 94 (1.53%) SSL
15 91 (1.48%) Wi-Fi
16 60 (0.98%) OSPF
17 58 (0.95%) Cisco Nexus
18 56 (0.91%) BGP
19 49 (0.80%) Ethernet
Database & Business Intelligence
1 580 (9.45%) SQL Server
2 133 (2.17%) MySQL
3 103 (1.68%) Relational Database
4 101 (1.65%) Data Warehouse
5 98 (1.60%) SQL Server 2008
6 88 (1.43%) SQL Server Integration Services
7 86 (1.40%) SQL Server 2012
8 81 (1.32%) SQL Server Reporting Services
9 75 (1.22%) Oracle Database
10 69 (1.12%) DB2
11 53 (0.86%) NoSQL
12 52 (0.85%) SQL Server 2005
13 48 (0.78%) SQL Server 2014
14 46 (0.75%) Big Data
15 42 (0.68%) SQL Server Analysis Services
16 35 (0.57%) BusinessObjects
16 35 (0.57%) MongoDB
17 33 (0.54%) Oracle Database 11g
18 32 (0.52%) RDBMS
19 26 (0.42%) GIS
Development Applications
1 67 (1.09%) Team Foundation Server
2 63 (1.03%) NUnit
3 57 (0.93%) Git (software)
4 55 (0.90%) JIRA
5 52 (0.85%) MSTest
6 49 (0.80%) Jenkins
7 46 (0.75%) Subversion
8 38 (0.62%) TeamCity
9 35 (0.57%) Visual Studio
10 26 (0.42%) Atlassian Bamboo
11 22 (0.36%) Ant
12 21 (0.34%) HP UFT
12 21 (0.34%) Selenium
13 19 (0.31%) Oracle Forms
14 16 (0.26%) Vagrant
15 15 (0.24%) Eclipse
16 13 (0.21%) SQL Server Management Studio (SSMS)
17 12 (0.20%) Octopus Deploy
18 11 (0.18%) Hudson
18 11 (0.18%) SilkTest
General
1 1771 (28.86%) Finance
2 516 (8.41%) Retail
3 300 (4.89%) Telecoms
4 254 (4.14%) Banking
5 191 (3.11%) Legal
6 171 (2.79%) Manufacturing
7 163 (2.66%) Publishing
8 148 (2.41%) Marketing
9 129 (2.10%) Law
10 67 (1.09%) Billing
11 62 (1.01%) French Language
12 54 (0.88%) German Language
13 53 (0.86%) Games
14 49 (0.80%) Investment Banking
15 45 (0.73%) Spanish Language
16 42 (0.68%) Financial Institution
17 38 (0.62%) Advertising
18 35 (0.57%) Back Office
19 34 (0.55%) Local Government
20 26 (0.42%) Italian Language
Job Titles
1 1060 (17.28%) Service Manager
2 770 (12.55%) Delivery Manager
3 759 (12.37%) Analyst
3 759 (12.37%) Services Delivery Manager
4 500 (8.15%) IT Manager
5 391 (6.37%) Architect
6 282 (4.60%) IT Services Manager
7 267 (4.35%) Project Manager
8 248 (4.04%) Consultant
9 229 (3.73%) Service Analyst
10 228 (3.72%) Support Analyst
11 226 (3.68%) Developer
12 203 (3.31%) Support Engineer
13 201 (3.28%) Support Manager
14 198 (3.23%) Team Leader
15 183 (2.98%) Administrator
16 175 (2.85%) Solutions Architect
17 172 (2.80%) Applications Support
18 168 (2.74%) Applications Manager
19 165 (2.69%) Network Engineer
Libraries, Frameworks & Software Standards
1 346 (5.64%) .NET
2 252 (4.11%) HTML
3 184 (3.00%) Web Services
4 161 (2.62%) jQuery
5 155 (2.53%) XML
6 137 (2.23%) CSS
7 119 (1.94%) ASP.NET
8 117 (1.91%) Middleware
9 95 (1.55%) SOAP
10 90 (1.47%) WCF
11 86 (1.40%) XSLT
12 59 (0.96%) .NET Framework
13 57 (0.93%) WPF
14 56 (0.91%) RESTful
15 53 (0.86%) Silverlight
16 52 (0.85%) LINQ
16 52 (0.85%) WF
17 44 (0.72%) REST
18 43 (0.70%) HTML5
19 37 (0.60%) J2EE
Miscellaneous
1 604 (9.84%) Data Centre
2 575 (9.37%) Analytical Skills
3 427 (6.96%) Management Information System
4 274 (4.47%) Computer Science
5 188 (3.06%) CMDB
6 185 (3.01%) Virtual Team
7 156 (2.54%) Statistics
8 98 (1.60%) FMCG
9 88 (1.43%) Enterprise Software
10 76 (1.24%) User Experience
11 73 (1.19%) Blackberry
12 65 (1.06%) Smartphone
13 55 (0.90%) Replication
14 54 (0.88%) Clustering
14 54 (0.88%) iPad
14 54 (0.88%) Mathematics
15 51 (0.83%) Fintech
16 49 (0.80%) Driving Licence
16 49 (0.80%) NHS
16 49 (0.80%) Video Conferencing
Operating Systems
1 1206 (19.65%) Windows
2 493 (8.03%) Windows Server
3 472 (7.69%) Linux
4 309 (5.04%) Unix
5 286 (4.66%) Windows Server 2008
6 222 (3.62%) Windows Server 2012
7 196 (3.19%) Windows 7
8 158 (2.57%) Windows Server 2003
9 70 (1.14%) Apple iOS
10 67 (1.09%) Red Hat Enterprise Linux
11 62 (1.01%) Windows 10
12 56 (0.91%) Windows 8
13 47 (0.77%) Solaris
14 43 (0.70%) Windows XP
15 42 (0.68%) AIX
16 41 (0.67%) Android
17 34 (0.55%) Mac OS X
18 23 (0.37%) Windows Phone
19 15 (0.24%) CentOS
19 15 (0.24%) Mac OS
Processes & Methodologies
1 2804 (45.70%) ITIL
2 1189 (19.38%) Service Management
3 1091 (17.78%) Project Management
4 771 (12.57%) Agile Software Development
5 725 (11.82%) Continuous Improvement
6 701 (11.42%) PRINCE2
7 650 (10.59%) Stakeholder Management
8 568 (9.26%) Change Management
9 534 (8.70%) Incident Management
10 479 (7.81%) ITIL V3
11 473 (7.71%) Line Management
12 452 (7.37%) Problem Management
13 402 (6.55%) ITSM
14 401 (6.54%) CRM
15 384 (6.26%) Presales
16 371 (6.05%) Mentoring
17 305 (4.97%) Service Design
18 273 (4.45%) People Management
19 272 (4.43%) Coaching
20 265 (4.32%) Software Engineering
Programming Languages
1 736 (11.99%) SQL
2 326 (5.31%) Java
3 239 (3.90%) C#
4 222 (3.62%) JavaScript
5 180 (2.93%) PowerShell
6 136 (2.22%) C
7 110 (1.79%) C++
8 107 (1.74%) T-SQL
9 102 (1.66%) PL/SQL
10 93 (1.52%) Python
11 68 (1.11%) PHP
12 60 (0.98%) Shell Script
13 51 (0.83%) VB.NET
14 42 (0.68%) Perl
15 41 (0.67%) Bash Shell
16 36 (0.59%) Ruby
17 21 (0.34%) VB
18 19 (0.31%) VBA
19 17 (0.28%) VBScript
20 14 (0.23%) XPath
Qualifications
1 878 (14.31%) Degree
2 460 (7.50%) Security Cleared
3 425 (6.93%) ITIL Certification
4 309 (5.04%) Cisco Certification
5 264 (4.30%) Microsoft Certification
6 257 (4.19%) SC Cleared
7 195 (3.18%) CCNA
8 188 (3.06%) PMP
9 182 (2.97%) PMI Certification
10 167 (2.72%) CCNP
11 164 (2.67%) ISEB
12 148 (2.41%) MCSE
13 132 (2.15%) DV Cleared
14 105 (1.71%) CISSP
15 87 (1.42%) MCITP
16 83 (1.35%) PRINCE2 Certification
17 65 (1.06%) CISM
18 61 (0.99%) MCP
18 61 (0.99%) VMware Certified Professional (VCP)
19 47 (0.77%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1163 (18.95%) SLA
2 214 (3.49%) QA
3 183 (2.98%) ISO/IEC 27001
4 69 (1.12%) PCI DSS
5 42 (0.68%) Data Quality
6 39 (0.64%) COBIT
7 31 (0.51%) Disclosure Scotland
8 30 (0.49%) HMG Security Policy Framework
9 27 (0.44%) Sarbanes-Oxley
10 25 (0.41%) RMADS
11 18 (0.29%) ISO 9001
12 10 (0.16%) ISO 14001
13 9 (0.15%) ISO 9000
14 7 (0.11%) ISO/IEC 20000
15 6 (0.098%) BS25999
15 6 (0.098%) COSO
16 5 (0.081%) ISAE 3402
17 4 (0.065%) PMBOK
18 3 (0.049%) ISO22301
18 3 (0.049%) NEBOSH
System Software
1 612 (9.97%) Active Directory
2 498 (8.12%) VMware Infrastructure
3 131 (2.13%) Hyper-V
4 106 (1.73%) vSphere
5 98 (1.60%) Virtual Machines
6 79 (1.29%) XenApp
7 61 (0.99%) Docker
8 60 (0.98%) VMware ESX
9 56 (0.91%) Firmware
10 39 (0.64%) Terminal Services
10 39 (0.64%) XenDesktop
11 31 (0.51%) VMware ESXi
12 29 (0.47%) Virtual Servers
13 25 (0.41%) XenServer
14 19 (0.31%) Virtual Desktop
15 16 (0.26%) VMware Workstation
16 15 (0.24%) NFS
17 14 (0.23%) Microsoft App-V
18 12 (0.20%) VirtualBox
19 11 (0.18%) KVM
Systems Management
1 193 (3.15%) SCCM
2 113 (1.84%) SCOM
3 86 (1.40%) SCVMM
4 83 (1.35%) Puppet
5 78 (1.27%) Opscode Chef
6 51 (0.83%) NetBackup
7 50 (0.81%) Backup Exec
8 41 (0.67%) FortiGate
9 39 (0.64%) Ansible
10 36 (0.59%) WSUS
11 33 (0.54%) Tivoli
12 32 (0.52%) Kubernetes
13 30 (0.49%) Mesos
14 25 (0.41%) Nagios
14 25 (0.41%) vRealize
15 20 (0.33%) Cisco CUCM
15 20 (0.33%) SCOrch
16 16 (0.26%) HP Quality Center
17 15 (0.24%) Cisco UCCE
17 15 (0.24%) Cisco UCCX
Vendors
1 1335 (21.76%) Microsoft
2 695 (11.33%) VMware
3 675 (11.00%) Cisco
4 600 (9.78%) Oracle
5 417 (6.80%) Citrix
6 327 (5.33%) HP
7 268 (4.37%) CheckPoint
8 262 (4.27%) Juniper
9 250 (4.07%) SAP
10 194 (3.16%) IBM
11 145 (2.36%) F5
12 140 (2.28%) NetApp
13 109 (1.78%) Hyperion
14 107 (1.74%) EMC
15 104 (1.69%) Red Hat
16 94 (1.53%) ServiceNow
17 92 (1.50%) Remedy
18 89 (1.45%) PeopleSoft
18 89 (1.45%) Retek
19 88 (1.43%) Apple
Birmingham, West Midlands (County)
Experis Ltd
Salary: £75000.00 - £90000.00 per annum + bens
Posted: 14 hours ago
Bath, Avon
Eden Lea UK Limited
Salary: From £32,000 to £35,000 per annum + benefits
Posted: 10 hours ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 18 hours ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 14 hours ago
London
Harvey Nash plc
Posted: 17 hours ago
Fleet, Hampshire
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 19 hours ago
London
EasyWebRecruitment.com
Salary: £32,784 - £40,000 per annum
Posted: Yesterday
Worksop, Nottinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £55000.00 - £60000.00 per annum
Posted: Yesterday
Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £60000.00 per annum
Posted: Yesterday
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £55000 - £65000 per annum + excellent benefits package
Posted: 10 hours ago
London
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: Yesterday
Hampshire
Mortimer Spinks
Posted: Yesterday
Bedford, Bedfordshire
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car (7K) + Bonus (7K) + Benefits
Posted: 19 hours ago
City, London
RecruitmentRevolution.com Limited
Salary: Up to £55,000 per annum pension and corporate benefits.
Posted: 8 hours ago
Leeds, West Yorkshire
Head Resourcing
Salary: £40000 - £45000.00 per annum + Excellent Benefits
Posted: 15 hours ago
Felixstowe, Suffolk
Suffolk Coastal and Waveney District Councils
Salary: From £38,789 to £42,474 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £40k - 50k per year + great benefits
Posted: 4 days ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Ins
Posted: 3 days ago
Hampshire
McGregor Boyall
Salary: £55000.00 - £65000.00 per annum
Posted: 4 days ago
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £40000 - £59000 per annum + Bens
Posted: 14 hours ago
North West
TEKsystems
Salary: £80000 - £81000 per annum
Posted: 10 hours ago
Luton, Bedfordshire
Tria Recruitment
Salary: £40000.00 - £55000 per annum + Benefits
Posted: 6 days ago
West London
RM plc
Salary: £19000 - £27000 per annum + Bonus & Benefits
Posted: 18 hours ago
Luton, Bedfordshire
Deerfoot IT Resources Ltd
Salary: £30000 - £40000 per annum
Posted: Yesterday
City, London
ComputAppoint
Salary: £50000 - £65000 per annum + car / living allowances ++
Posted: Yesterday
City, London
IT Lab
Salary: From £35,000 to £40,000 per annum
Posted: 6 days ago
Bristol, Avon
Venturi
Salary: £35000 - £40000.00 per annum + full bens
Posted: Yesterday
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17000 - £24500 per annum
Posted: Yesterday
Cardiff, South Glamorgan
NHS Wales informatics services
Salary: From £21,909 to £28,462 per annum
Posted: Yesterday
Bathgate, West Lothian
Ardour Solutions
Salary: From £30,000 to £35,000 per annum + Benefits
Posted: Yesterday