The first table below looks at the demand for Fault Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Fault Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Fault Management
Rank 506 495 523
Rank change year-on-year
-11 +28
Contract jobs citing Fault Management 97 57 69
As % of all contract IT jobs located in the UK 0.17% 0.12% 0.11%
As % of the Processes & Methodologies category 0.23% 0.16% 0.16%
Number of daily rates quoted 23 20 33
Average daily rate £330 £100 £300
Average daily rate % change year-on-year
+230.00% -66.66%
90% offered a daily rate of more than £206 £75 £245
10% offered a daily rate of more than £555 £355 £400
UK excluding London average daily rate £220 £100 £279
% change year-on-year
+120.00% -64.12%
Number of hourly rates quoted 4 5 3
Average hourly rate £115.00 £15.50 £17.50
Average hourly rate % change year-on-year
+641.93% -11.42%
UK excluding London average hourly rate £180.00 £15.50 £17.50
% change year-on-year
+1061.29% -11.42%
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42143 35232 42089
As % of all contract IT jobs located in the UK 73.32% 72.51% 69.45%
Number of daily rates quoted 26130 21023 24016
Average daily rate £400 £405 £410
Average daily rate % change year-on-year
-1.23% -1.21%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £555 £575 £595
UK excluding London average daily rate £375 £361 £370
% change year-on-year
+4.02% -2.56%
Number of hourly rates quoted 1183 1087 1432
Average hourly rate £28.00 £32.00 £27.50
Average hourly rate % change year-on-year
-12.50% +16.36%
90% offered a hourly rate of more than £12.37 £13.50 £13.00
10% offered a hourly rate of more than £52.50 £53.20 £45.00
UK excluding London average hourly rate £30.00 £32.00 £27.00
% change year-on-year
-6.25% +18.51%

Fault Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Fault Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Fault Management Jobs Demand Trend in the UK

Fault Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Fault Management within the UK.

Fault Management Daily Rate Trend in the UK

Fault Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Fault Management within the UK over the 3 months to 16 April 2014.

Fault Management Daily Rate Histogram in the UK

Fault Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Fault Management within the UK.

Fault Management Hourly Rate Trend in the UK

Fault Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Fault Management within the UK over the 3 months to 16 April 2014.

Fault Management Hourly Rate Histogram in the UK

Fault Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Fault Management within the UK over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +8 94 £330 +230.00% 1
South East +26 80 £220 +120.00%
Berkshire +18 65 £220 +120.00%
Reading +1 38 £210 +110.00%
London -29 9 £525 +133.33% 1
City of London - 6 £575 -
Slough +9 5 £330 -0.75%
Hampshire +1 4 £363 +3.71%
West Midlands - 4 - -
Bracknell - 3 - -
Milton Keynes -16 1 - -
Buckinghamshire -24 1 - -
Durham - - - -
County Antrim - - - - 1
Belfast - - - - 1
Birmingham - - - -
Stoke-on-Trent - - - -
Stratford-upon-Avon - - - -
Swindon - - - -
Windsor - - - -
Northampton - - - -
Nottingham - - - -
Bristol - - - -
Darlington - - - -
Edinburgh - - - -
Fareham - - - -
Leeds - - - -
Letchworth - - - -
Hertfordshire - - - -
Northamptonshire - - - -

Fault Management
Top 30 Related IT Skills

For the 6 months to 16 April 2014, IT contractor jobs within the UK citing Fault Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Fault Management.

1 70 (51.47%) Configuration Management
2 62 (45.59%) Change Management
2 62 (45.59%) Telecoms
3 42 (30.88%) Problem Management
3 42 (30.88%) Performance Management
4 34 (25.00%) Juniper
5 33 (24.26%) DNS
5 33 (24.26%) Nokia Solutions and Networks
6 30 (22.06%) Cisco
7 28 (20.59%) SS7
8 25 (18.38%) Security Cleared
9 22 (16.18%) GGSN
9 22 (16.18%) SGSN
9 22 (16.18%) Velocent
9 22 (16.18%) MS Office
10 20 (14.71%) LDAP
10 20 (14.71%) L2TP
10 20 (14.71%) MPLS
10 20 (14.71%) Front Office
10 20 (14.71%) MGW
11 19 (13.97%) SLA
11 19 (13.97%) VPN
12 17 (12.50%) Ethernet
13 16 (11.76%) TCP/IP
14 15 (11.03%) ITIL
14 15 (11.03%) SC Cleared
14 15 (11.03%) 4G
15 14 (10.29%) WAN
15 14 (10.29%) 3G
16 13 (9.56%) 2G

Fault Management
Top Related IT Skills by Category

For the 6 months to 16 April 2014, IT contractor jobs within the UK citing Fault Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Fault Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.68%) OpenStack
2 4 (2.94%) Tomcat
2 4 (2.94%) Confluence
3 1 (0.74%) Oracle Workflow
Applications
1 22 (16.18%) MS Office
2 8 (5.88%) MS Excel
3 1 (0.74%) MS PowerPoint
3 1 (0.74%) MS Visio
Business Applications
1 1 (0.74%) SAP PM
1 1 (0.74%) Oracle BPM
Cloud Services
1 2 (1.47%) SaaS
Communications & Networking
1 33 (24.26%) DNS
2 28 (20.59%) SS7
3 22 (16.18%) GGSN
3 22 (16.18%) SGSN
4 20 (14.71%) LDAP
4 20 (14.71%) L2TP
4 20 (14.71%) MPLS
4 20 (14.71%) MGW
5 19 (13.97%) VPN
6 17 (12.50%) Ethernet
7 16 (11.76%) TCP/IP
8 15 (11.03%) 4G
9 14 (10.29%) WAN
9 14 (10.29%) 3G
10 13 (9.56%) 2G
10 13 (9.56%) Firewall
10 13 (9.56%) SMTP
11 11 (8.09%) LTE
12 10 (7.35%) Cisco Nexus
13 9 (6.62%) FTP
Database & Business Intelligence
1 4 (2.94%) PostgreSQL
1 4 (2.94%) NoSQL
2 2 (1.47%) SQL Server
2 2 (1.47%) SQL Server 2000
Development Applications
1 4 (2.94%) Jenkins
1 4 (2.94%) Git (software)
1 4 (2.94%) JIRA
2 3 (2.21%) MSI
General
1 62 (45.59%) Telecoms
2 20 (14.71%) Front Office
3 8 (5.88%) Finance
4 4 (2.94%) Advertising
5 2 (1.47%) Legal
5 2 (1.47%) Manufacturing
5 2 (1.47%) Electronics
5 2 (1.47%) Banking
5 2 (1.47%) Investment Banking
Job Titles
1 44 (32.35%) NOC Engineer
2 16 (11.76%) Analyst
3 14 (10.29%) Network Engineer
4 12 (8.82%) Incident Manager
4 12 (8.82%) Network Support
5 6 (4.41%) Business Analyst
5 6 (4.41%) Desktop Support
5 6 (4.41%) Administrator
5 6 (4.41%) Senior Network Engineer
6 5 (3.68%) Wintel Engineer
6 5 (3.68%) Support Analyst
7 4 (2.94%) Support Engineer
7 4 (2.94%) Senior Business Analyst
7 4 (2.94%) 2nd Line Support
7 4 (2.94%) Senior Analyst
7 4 (2.94%) Help Desk Support
7 4 (2.94%) Service Desk Engineer
7 4 (2.94%) Telecoms Business Analyst
7 4 (2.94%) Help Desk Administrator
8 3 (2.21%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 8 (5.88%) WAP
2 4 (2.94%) RESTful
3 1 (0.74%) FIX Protocol
3 1 (0.74%) OLE
3 1 (0.74%) XML
Miscellaneous
1 13 (9.56%) Management Information System
2 4 (2.94%) Mobile App
3 3 (2.21%) Computer Science
4 1 (0.74%) iPhone
4 1 (0.74%) Open Source
4 1 (0.74%) iPad
4 1 (0.74%) Blackberry
Operating Systems
1 12 (8.82%) Windows
2 8 (5.88%) VMS
3 7 (5.15%) Windows XP
4 5 (3.68%) Ubuntu
4 5 (3.68%) Windows 7
4 5 (3.68%) Linux
5 1 (0.74%) Android
5 1 (0.74%) Windows Server 2008
5 1 (0.74%) Windows Server 2012
5 1 (0.74%) Windows Server 2003
5 1 (0.74%) UNIX
Processes & Methodologies
1 70 (51.47%) Configuration Management
2 62 (45.59%) Change Management
3 42 (30.88%) Problem Management
3 42 (30.88%) Performance Management
4 15 (11.03%) ITIL
5 12 (8.82%) Incident Management
6 8 (5.88%) Service Management
7 7 (5.15%) Capacity Planning
8 6 (4.41%) Network Management
9 5 (3.68%) Business Analysis
9 5 (3.68%) Workflow
9 5 (3.68%) Disaster Recovery
9 5 (3.68%) SOA
10 4 (2.94%) Project Management
10 4 (2.94%) Data Entry
10 4 (2.94%) Root Cause Analysis
10 4 (2.94%) Integration Testing
10 4 (2.94%) Release Management
11 2 (1.47%) ERP
11 2 (1.47%) Migration
Programming Languages
1 4 (2.94%) Java
2 2 (1.47%) Perl
3 1 (0.74%) R
3 1 (0.74%) SQL
Qualifications
1 25 (18.38%) Security Cleared
2 15 (11.03%) SC Cleared
3 10 (7.35%) Degree
4 9 (6.62%) ITIL Certification
5 7 (5.15%) Cisco Certification
6 4 (2.94%) CCNA
7 3 (2.21%) CCIE
7 3 (2.21%) CCNP
7 3 (2.21%) HND
8 2 (1.47%) CCIP
9 1 (0.74%) JNCIS
9 1 (0.74%) JNCIP
9 1 (0.74%) CTC Cleared
9 1 (0.74%) DV Cleared
9 1 (0.74%) HNC
Quality Assurance & Compliance
1 19 (13.97%) SLA
System Software
1 6 (4.41%) Active Directory
2 5 (3.68%) Hyper-V
2 5 (3.68%) KVM
3 2 (1.47%) XenApp
3 2 (1.47%) VMware Infrastructure
Systems Management
1 5 (3.68%) Puppet
1 5 (3.68%) Ganglia
1 5 (3.68%) Nagios
2 4 (2.94%) Opscode Chef
3 3 (2.21%) Tivoli
4 2 (1.47%) Systems Management Server (SMS)
4 2 (1.47%) Netcool
4 2 (1.47%) SCCM
4 2 (1.47%) WSUS
5 1 (0.74%) Ionix
5 1 (0.74%) OpenView
Vendors
1 34 (25.00%) Juniper
2 33 (24.26%) Nokia Solutions and Networks
3 30 (22.06%) Cisco
4 22 (16.18%) Velocent
5 13 (9.56%) Huawei
6 12 (8.82%) Citrix
7 8 (5.88%) Microsoft
8 7 (5.15%) CheckPoint
9 6 (4.41%) Remedy
10 4 (2.94%) Ericsson
10 4 (2.94%) Cramer
10 4 (2.94%) Atlassian
11 3 (2.21%) Nortel
11 3 (2.21%) Alcatel-Lucent
11 3 (2.21%) IBM
12 2 (1.47%) HP
12 2 (1.47%) CA
12 2 (1.47%) Amdocs
12 2 (1.47%) VMware
13 1 (0.74%) NetCracker