The first part of the table below looks at the demand for Fault Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Fault Management over the 3 months to 16 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Fault Management
Location
3 months to
16 May 2012
Same period 2011Same period 2010
Rank514537477
Rank change year-on-year
Up+23Down-60
Matching contract IT job ads654459
As % of all contract IT jobs located in the UK0.110 %0.072 %0.107 %
As % of the Processes & Methodologies category0.164 %0.107 %0.170 %
Number of daily rates quoted291910
Average daily rate£270£325£321
Average daily rate % change year-on-year
-16.92 %+1.16 %
90% of contracts offered a daily rate of more than£237£212£225
10% of contracts offered a daily rate of more than£380£402£438
UK excluding London average daily rate£250£300£313
% change year-on-year
-16.66 %-4.00 %
Number of hourly rates quoted4109
Average hourly rate£17.50£35.00£34.00
Average hourly rate % change year-on-year
-50.00 %+2.94 %
UK excluding London average hourly rate£17.50£35.00£34.00
% change year-on-year
-50.00 %+2.94 %
IT Contractor Job Market, Processes & Methodologies CategoryAll Processes & Methodologies
UK
Contract IT job ads with a match in the
Processes & Methodologies category
395424099234637
As % of all contract IT jobs located in the UK66.81 %66.80 %62.91 %
Number of daily rates quoted227212330817347
Average daily rate£403£440£413
Average daily rate % change year-on-year
-8.52 %+6.66 %
90% of contracts offered a daily rate of more than£275£275£250
10% of contracts offered a daily rate of more than£585£600£600
UK excluding London average daily rate£365£375£350
% change year-on-year
-2.66 %+7.14 %
Number of hourly rates quoted127714631258
Average hourly rate£25.00£29.00£25.00
Average hourly rate % change year-on-year
-13.79 %+16.00 %
90% of contracts offered a hourly rate of more than£13.00£13.50£13.00
10% of contracts offered a hourly rate of more than£45.00£45.00£45.00
UK excluding London average hourly rate£25.00£30.00£25.00
% change year-on-year
-16.66 %+20.00 %

Fault Management
Demand Trend

The chart provides the 3-month moving total of IT contractor jobs citing Fault Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Fault Management Demand Trend

Fault Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Fault Management within the UK.

Fault Management Daily Rate Trend

Fault Management
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Fault Management within the UK over the 3 months to 16 May 2012.

Fault Management Daily Rate Histogram

Fault Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Fault Management within the UK.

Fault Management Hourly Rate Trend

Fault Management
Top 20 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Fault Management within the UK over the 3 months to 16 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
EnglandUp+3460£270-20.58 %
South EastUp+1641£278-17.77 %
BerkshireUp+425£265-7.82 %
ReadingUp+1312£83-
HampshireUp+210£300-
West YorkshireNew entry-10£245-
YorkshireNew entry-10£245-
LeedsNew entry-9£245-
SouthamptonNew entry-9£300-
LondonUp+276£320-14.66 %
BuckinghamshireDown-26£245-34.66 %
SloughUp+74£265+23.25 %
City of LondonUp+362£338-
ScotlandDown-71--
South WestDown-211--
WiltshireNew entry-1--
HertfordshireNew entry-1--
BasingstokeNew entry-1--
Gerrards CrossNew entry-1£245-
East of EnglandNew entry-1--

Fault Management
Top 30 Related IT Skills

For the 6 months to 16 May 2012, IT contractor jobs within the UK citing Fault Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Fault Management.

168 (52.71 %)Telecoms
233 (25.58 %)SLA
330 (23.26 %)WAN
428 (21.71 %)Cisco
524 (18.60 %)Remedy
622 (17.05 %)Firewall
721 (16.28 %)Service Management
721 (16.28 %)Amdocs
721 (16.28 %)DHCP
820 (15.50 %)TCP/IP
820 (15.50 %)DNS
820 (15.50 %)LAN
820 (15.50 %)SQL
820 (15.50 %)ITIL
918 (13.95 %)VoIP
918 (13.95 %)Cisco Certification
918 (13.95 %)Performance Management
1016 (12.40 %)SMTP
1115 (11.63 %)Broadband
1115 (11.63 %)CCNA
1214 (10.85 %)OpenView
1214 (10.85 %)HP
1214 (10.85 %)Cramer
1313 (10.08 %)Configuration Management
1313 (10.08 %)Oracle
1412 (9.302 %)UNIX
1412 (9.302 %)Linux
1412 (9.302 %)3G
1412 (9.302 %)Internet
1412 (9.302 %)Wireless

Fault Management
Top Related IT Skills by Category

For the 6 months to 16 May 2012, IT contractor jobs within the UK citing Fault Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Fault Management. Up to 20 skills are shown per category.

IT Contractor Job Market, Application Development CategoryApplication Development
12 (1.550 %).NET
21 (0.775 %)Ajax
21 (0.775 %)Spring
21 (0.775 %)jQuery
21 (0.775 %)AWT
21 (0.775 %)Swing
21 (0.775 %)CSS
21 (0.775 %)Web Services
21 (0.775 %)J2EE
21 (0.775 %)HTML
IT Contractor Job Market, Application Platforms CategoryApplication Platforms
13 (2.326 %)SharePoint
IT Contractor Job Market, Applications CategoryApplications
111 (8.527 %)MS Office
27 (5.426 %)MS Excel
IT Contractor Job Market, Communications & Networking CategoryCommunications & Networking
130 (23.26 %)WAN
222 (17.05 %)Firewall
321 (16.28 %)DHCP
420 (15.50 %)TCP/IP
420 (15.50 %)DNS
420 (15.50 %)LAN
518 (13.95 %)VoIP
616 (12.40 %)SMTP
715 (11.63 %)Broadband
812 (9.302 %)3G
812 (9.302 %)Internet
812 (9.302 %)Wireless
911 (8.527 %)HTTP
911 (8.527 %)VPN
911 (8.527 %)Radio Access Network
1010 (7.752 %)ADSL2+
1010 (7.752 %)MPLS
1010 (7.752 %)SSH
119 (6.977 %)Cisco IOS
119 (6.977 %)IP Telephony
IT Contractor Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
12 (1.550 %)SQL Server
21 (0.775 %)SQLPlus
21 (0.775 %)Oracle 10g
21 (0.775 %)TOAD
21 (0.775 %)RDBMS
21 (0.775 %)Oracle Reports
21 (0.775 %)MySQL
IT Contractor Job Market, Development Applications CategoryDevelopment Applications
12 (1.550 %)Bugzilla
21 (0.775 %)ClearQuest
21 (0.775 %)Oracle Forms
21 (0.775 %)PVCS
IT Contractor Job Market, General CategoryGeneral
168 (52.71 %)Telecoms
27 (5.426 %)Back Office
35 (3.876 %)Finance
35 (3.876 %)Front Office
43 (2.326 %)Legal
52 (1.550 %)Billing
IT Contractor Job Market, Job Titles CategoryJob Titles
142 (32.56 %)Analyst
214 (10.85 %)Support Analyst
313 (10.08 %)Solutions Designer
313 (10.08 %)Designer
411 (8.527 %)Helpdesk Analyst
58 (6.202 %)Operations Manager
58 (6.202 %)OSS Engineer
67 (5.426 %)3rd Line Support
67 (5.426 %)Back Office Engineer
67 (5.426 %)IP Engineer
76 (4.651 %)Business Analyst
76 (4.651 %)Network Manager
76 (4.651 %)Implementation Engineer
76 (4.651 %)3rd Line Support Analyst
85 (3.876 %)Test Engineer
85 (3.876 %)Desktop Support
85 (3.876 %)Operations Engineer
94 (3.101 %)Developer
94 (3.101 %)Architect
94 (3.101 %)Project Manager
IT Contractor Job Market, Miscellaneous CategoryMiscellaneous
16 (4.651 %)CMDB
25 (3.876 %)Management Information System
33 (2.326 %)STB
33 (2.326 %)DTV
42 (1.550 %)Client/Server
42 (1.550 %)Handset
42 (1.550 %)PKI
51 (0.775 %)IPTV
51 (0.775 %)N-Tier
51 (0.775 %)Video on Demand
IT Contractor Job Market, Operating Systems CategoryOperating Systems
112 (9.302 %)UNIX
112 (9.302 %)Linux
29 (6.977 %)Windows
34 (3.101 %)Solaris
34 (3.101 %)Windows Server 2003
34 (3.101 %)Windows Server 2008
43 (2.326 %)HPUX
51 (0.775 %)VMS
51 (0.775 %)OpenVMS
IT Contractor Job Market, Processes & Methodologies CategoryProcesses & Methodologies
121 (16.28 %)Service Management
220 (15.50 %)ITIL
318 (13.95 %)Performance Management
413 (10.08 %)Configuration Management
511 (8.527 %)Network Management
610 (7.752 %)Project Management
79 (6.977 %)Problem Management
79 (6.977 %)Change Control
87 (5.426 %)Incident Management
87 (5.426 %)Change Management
87 (5.426 %)Workflow
87 (5.426 %)CRM
96 (4.651 %)Test Scripting
105 (3.876 %)Test Management
105 (3.876 %)Capacity Management
114 (3.101 %)Service Delivery
123 (2.326 %)Automated Testing
123 (2.326 %)Business Analysis
123 (2.326 %)QMS
123 (2.326 %)Technical Architecture
IT Contractor Job Market, Programming Languages CategoryProgramming Languages
120 (15.50 %)SQL
29 (6.977 %)Shell Script
29 (6.977 %)Perl
35 (3.876 %)PL/SQL
43 (2.326 %)PowerShell
43 (2.326 %)Java
52 (1.550 %)Bash shell
61 (0.775 %)Korn
61 (0.775 %)DCL
61 (0.775 %)PHP
61 (0.775 %)JavaScript
61 (0.775 %)C
61 (0.775 %)C++
IT Contractor Job Market, Qualifications CategoryQualifications
118 (13.95 %)Cisco Certification
215 (11.63 %)CCNA
310 (7.752 %)Security Cleared
310 (7.752 %)Degree
47 (5.426 %)CCNP
47 (5.426 %)SC Cleared
56 (4.651 %)CCIP
56 (4.651 %)ITIL Certification
64 (3.101 %)CCIE
72 (1.550 %)Check Point Certification
72 (1.550 %)CCSA
72 (1.550 %)CCSE
81 (0.775 %)CCENT
81 (0.775 %)PRINCE2 Certification
81 (0.775 %)CCA
81 (0.775 %)CCDP
81 (0.775 %)ISEB
81 (0.775 %)PMP
81 (0.775 %)PMI Certification
IT Contractor Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
133 (25.58 %)SLA
24 (3.101 %)QA
IT Contractor Job Market, System Software CategorySystem Software
13 (2.326 %)XenServer
22 (1.550 %)Active Directory
22 (1.550 %)Snort
22 (1.550 %)Squid
31 (0.775 %)NFS
IT Contractor Job Market, Systems Management CategorySystems Management
114 (10.85 %)OpenView
211 (8.527 %)Netcool
38 (6.202 %)Ionix
38 (6.202 %)CiscoWorks
47 (5.426 %)HP NNM
54 (3.101 %)Tivoli Endpoint Manager
54 (3.101 %)BMC PATROL
54 (3.101 %)Tivoli
54 (3.101 %)NetBackup
61 (0.775 %)HP Quality Center
61 (0.775 %)SCCM
61 (0.775 %)YUM
61 (0.775 %)Puppet
IT Contractor Job Market, Vendors CategoryVendors
128 (21.71 %)Cisco
224 (18.60 %)Remedy
321 (16.28 %)Amdocs
414 (10.85 %)HP
414 (10.85 %)Cramer
513 (10.08 %)Oracle
611 (8.527 %)Ericsson
611 (8.527 %)Citrix
710 (7.752 %)Fujitsu
89 (6.977 %)BT
89 (6.977 %)BMC
98 (6.202 %)Juniper
98 (6.202 %)EMC
107 (5.426 %)Redback
116 (4.651 %)Microsoft
124 (3.101 %)IBM
124 (3.101 %)Symantec
124 (3.101 %)Altiris
133 (2.326 %)CheckPoint
133 (2.326 %)NetApp