The table below looks at the statistics for Fault Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Fault Management over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Fault Management
Rank 577 563 540
Rank change year-on-year
-14 -23
Contract jobs citing Fault Management 49 49 48
As % of all contract IT jobs located in the UK 0.095% 0.095% 0.097%
As % of the Processes & Methodologies category 0.12% 0.12% 0.13%
Number of daily rates quoted 19 23 9
Average daily rate £375 £313 £210
Average daily rate % change year-on-year
+20.00% +48.80%
90% offered a daily rate of more than £238 £130 £189
10% offered a daily rate of more than £488 £414 £263
UK excluding London average daily rate £400 £329 £210
% change year-on-year
+21.67% +56.54%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £153.75
UK excluding London average hourly rate - - £153.75

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41792 40196 38042
As % of all contract IT jobs located in the UK 81.24% 77.62% 76.51%
Number of daily rates quoted 27320 25624 23044
Average daily rate £425 £420 £400
Average daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £300 £280 £273
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1199 1072 1163
Average hourly rate £40.00 £26.50 £27.50
Average hourly rate % change year-on-year
+50.94% -3.63%
90% offered a hourly rate of more than £13.00 £12.00 £12.50
10% offered a hourly rate of more than £57.00 £46.25 £52.40
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Fault Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Fault Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Fault Management Jobs Demand Trend in the UK

Fault Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Fault Management within the UK.

Fault Management Daily Rate Trend in the UK

Fault Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Fault Management within the UK over the 3 months to 10 February 2016.

Fault Management Daily Rate Histogram in the UK

Fault Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Fault Management within the UK.

Fault Management Hourly Rate Trend in the UK

Fault Management
Top 21 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Fault Management within the UK over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 46 £375 +20.00% 6
South East +9 19 £488 +41.30% 2
London +13 15 £288 +112.96% 1
Buckinghamshire +14 7 - - 1
Berkshire +8 6 - - 1
Coventry -6 6 £400 +110.52%
West Midlands -10 6 £400 +110.52% 1
Milton Keynes +3 5 - -
Reading -2 5 - - 1
Hampshire -4 5 £488 +30.00%
Southampton - 5 £488 -
Belfast - 3 - -
Northern Ireland - 3 - -
County Antrim - 3 - -
Essex - 1 £300 -
North West - 1 £130 - 1
East of England - 1 £300 -
Bolton - 1 £130 -
Harlow - 1 £300 -
Manchester - 1 £130 - 1
Middlesex - 1 £230 -

Fault Management
Top 30 Related IT Skills

For the 6 months to 10 February 2016, IT contractor jobs within the UK citing Fault Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Fault Management.

1 31 (31.96%) Back Office
2 29 (29.90%) Configuration Management
3 27 (27.84%) SLA
4 25 (25.77%) Validation
4 25 (25.77%) Functional Testing
5 24 (24.74%) Statistics
5 24 (24.74%) Cisco
6 22 (22.68%) Huawei
6 22 (22.68%) Capacity Management
7 21 (21.65%) Network Design
7 21 (21.65%) Telecoms
7 21 (21.65%) Front Office
8 18 (18.56%) Windows
9 17 (17.53%) MS Office
10 16 (16.49%) VoIP
10 16 (16.49%) Windows 7
10 16 (16.49%) Degree
11 15 (15.46%) LAN
12 14 (14.43%) 3G
12 14 (14.43%) WAN
12 14 (14.43%) DNS
12 14 (14.43%) Radio Access Network
13 13 (13.40%) ATM
13 13 (13.40%) Wireless
13 13 (13.40%) Incident Management
14 12 (12.37%) Problem Management
14 12 (12.37%) Network Security
14 12 (12.37%) Security Cleared
14 12 (12.37%) Change Management
14 12 (12.37%) TCP/IP

Fault Management
Top Related IT Skills by Category

For the 6 months to 10 February 2016, IT contractor jobs within the UK citing Fault Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Fault Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.22%) SharePoint
2 1 (1.03%) Exchange Server 2010
2 1 (1.03%) JBoss
2 1 (1.03%) MS Exchange
2 1 (1.03%) SharePoint Server
Applications
1 17 (17.53%) MS Office
2 11 (11.34%) MS Excel
3 8 (8.25%) MS PowerPoint
4 5 (5.15%) MS Visio
Business Applications
1 1 (1.03%) Minerva
1 1 (1.03%) Remedy ITSM
Cloud Services
1 4 (4.12%) Office 365
2 1 (1.03%) Cloud Computing
Communications & Networking
1 16 (16.49%) VoIP
2 15 (15.46%) LAN
3 14 (14.43%) 3G
3 14 (14.43%) DNS
3 14 (14.43%) Radio Access Network
3 14 (14.43%) WAN
4 13 (13.40%) ATM
4 13 (13.40%) Wireless
5 12 (12.37%) Network Security
5 12 (12.37%) TCP/IP
6 11 (11.34%) 4G
6 11 (11.34%) Firewall
6 11 (11.34%) LTE
6 11 (11.34%) Wi-Fi
7 9 (9.28%) 2G
7 9 (9.28%) Diameter Protocol
8 8 (8.25%) Broadband
8 8 (8.25%) Internet
9 7 (7.22%) DHCP
9 7 (7.22%) SMTP
Database & Business Intelligence
1 11 (11.34%) Data Warehouse
2 7 (7.22%) MS Access
2 7 (7.22%) Relational Database
2 7 (7.22%) SQL Server
3 2 (2.06%) PostgreSQL
4 1 (1.03%) BusinessObjects
4 1 (1.03%) Data Mining
Development Applications
1 2 (2.06%) JUnit
1 2 (2.06%) Selenium
1 2 (2.06%) Team Foundation Server
2 1 (1.03%) JIRA
2 1 (1.03%) MSI
2 1 (1.03%) SoapUI
2 1 (1.03%) Talend Open Studio
2 1 (1.03%) Wise Package Studio
General
1 31 (31.96%) Back Office
2 21 (21.65%) Front Office
2 21 (21.65%) Telecoms
3 11 (11.34%) Finance
4 3 (3.09%) Billing
5 2 (2.06%) German Language
6 1 (1.03%) Legal
6 1 (1.03%) Multimedia
Job Titles
1 22 (22.68%) Analyst
2 20 (20.62%) Support Engineer
3 18 (18.56%) Back Office Engineer
4 15 (15.46%) Network Engineer
5 9 (9.28%) Service Analyst
6 8 (8.25%) Business Analyst
6 8 (8.25%) Network Support
6 8 (8.25%) RAN Engineer
6 8 (8.25%) Service Desk Analyst
7 7 (7.22%) Network Support Engineer
8 5 (5.15%) Cisco Engineer
8 5 (5.15%) Support Analyst
9 4 (4.12%) 1st Line Support
9 4 (4.12%) 3rd Line Support
9 4 (4.12%) Administrator
9 4 (4.12%) Architect
9 4 (4.12%) Cisco Network Engineer
9 4 (4.12%) Cisco Support
9 4 (4.12%) Senior Network Engineer
9 4 (4.12%) Systems Administrator
Libraries, Frameworks & Software Standards
1 4 (4.12%) jQuery
2 3 (3.09%) XML
2 3 (3.09%) XMPP
3 2 (2.06%) HTML
3 2 (2.06%) Web Services
4 1 (1.03%) JSON
4 1 (1.03%) REST
4 1 (1.03%) SOAP
Miscellaneous
1 24 (24.74%) Statistics
2 7 (7.22%) Data Centre
2 7 (7.22%) Management Information System
3 6 (6.19%) e-Health
4 4 (4.12%) EMC VMAX
4 4 (4.12%) EMC VNX
5 2 (2.06%) Computer Science
5 2 (2.06%) Driving Licence
5 2 (2.06%) iPhone
5 2 (2.06%) N-Tier
6 1 (1.03%) Frameworx
6 1 (1.03%) iPad
6 1 (1.03%) Video Conferencing
Operating Systems
1 18 (18.56%) Windows
2 16 (16.49%) Windows 7
3 9 (9.28%) Unix
4 5 (5.15%) Linux
5 4 (4.12%) Mac OS X
5 4 (4.12%) Windows 8
5 4 (4.12%) Windows Server
6 2 (2.06%) Android
7 1 (1.03%) Apple iOS
7 1 (1.03%) Windows Server 2003
7 1 (1.03%) Windows Server 2008
Processes & Methodologies
1 29 (29.90%) Configuration Management
2 25 (25.77%) Functional Testing
2 25 (25.77%) Validation
3 22 (22.68%) Capacity Management
4 21 (21.65%) Network Design
5 13 (13.40%) Incident Management
6 12 (12.37%) Change Management
6 12 (12.37%) Problem Management
7 11 (11.34%) ITIL
8 10 (10.31%) Agile Software Development
8 10 (10.31%) Migration
8 10 (10.31%) Network Management
8 10 (10.31%) People Management
9 9 (9.28%) Performance Management
9 9 (9.28%) System Integration Testing
9 9 (9.28%) UML
10 8 (8.25%) CRM
10 8 (8.25%) Data Modelling
10 8 (8.25%) RAD
10 8 (8.25%) RUP
Programming Languages
1 10 (10.31%) SQL
2 6 (6.19%) JavaScript
3 5 (5.15%) PowerShell
4 3 (3.09%) Java
Qualifications
1 16 (16.49%) Degree
2 12 (12.37%) Security Cleared
3 11 (11.34%) SC Cleared
4 8 (8.25%) Cisco Certification
5 5 (5.15%) CCIE
5 5 (5.15%) CCNP
6 4 (4.12%) HNC
7 3 (3.09%) CCNA
8 2 (2.06%) ISTQB
9 1 (1.03%) BPSS Clearance
9 1 (1.03%) MCSE
9 1 (1.03%) Microsoft Certification
9 1 (1.03%) PMI Certification
9 1 (1.03%) PMP
Quality Assurance & Compliance
1 27 (27.84%) SLA
2 2 (2.06%) BS7799
2 2 (2.06%) ISO/IEC 17799
System Software
1 6 (6.19%) Active Directory
2 5 (5.15%) VMware Infrastructure
3 4 (4.12%) NFS
3 4 (4.12%) vCloud
4 2 (2.06%) vSphere
5 1 (1.03%) Hyper-V
5 1 (1.03%) Microsoft App-V
5 1 (1.03%) Terminal Services
Systems Management
1 8 (8.25%) OpenView
2 7 (7.22%) OPNET
3 5 (5.15%) CiscoWorks
4 4 (4.12%) Casper Suite
4 4 (4.12%) EMC VPLEX
5 2 (2.06%) SCCM
6 1 (1.03%) CA Spectrum
6 1 (1.03%) Cisco CUCM
6 1 (1.03%) Cisco Prime
6 1 (1.03%) FortiGate
6 1 (1.03%) NSN NetAct
Vendors
1 24 (24.74%) Cisco
2 22 (22.68%) Huawei
3 11 (11.34%) Microsoft
4 10 (10.31%) Citrix
4 10 (10.31%) Ericsson
4 10 (10.31%) Nokia Solutions and Networks
4 10 (10.31%) Nortel
5 8 (8.25%) HP
6 7 (7.22%) CA
6 7 (7.22%) Cramer
6 7 (7.22%) Palo Alto
7 5 (5.15%) VMware
8 4 (4.12%) Avaya
8 4 (4.12%) Dell
8 4 (4.12%) Dell KACE
8 4 (4.12%) EMC
8 4 (4.12%) Isilon
8 4 (4.12%) Nokia
8 4 (4.12%) Veeam
9 3 (3.09%) Siemens