The table below looks at the statistics for the Technical Services Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Services Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Technical Service Analyst
Rank 856 857 889
Rank change year-on-year
+1 +32
Permanent jobs requiring a Technical Services Analyst 31 16 12
As % of all permanent IT jobs located in the UK 0.027% 0.015% 0.010%
As % of the Job Titles category 0.029% 0.016% 0.011%
Number of salaries quoted 28 12 12
Average salary £37,594 £22,000 £26,000
Average salary % change year-on-year
+70.88% -15.38%
90% offered a salary of more than £20,000 £18,550 £23,550
10% offered a salary of more than £47,500 £34,750 £37,650
UK excluding London average salary £23,250 £22,000 £29,000
% change year-on-year
+5.68% -24.13%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107735 100235 112120
As % of all permanent IT jobs located in the UK 94.42% 94.28% 95.13%
Number of salaries quoted 87213 83254 95688
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £69,000 £70,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Technical Services Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Services Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Services Analyst Jobs Demand Trend in the UK

Technical Services Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Services Analyst within the UK.

Technical Services Analyst Salary Trend in the UK

Technical Services Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Services Analyst over the 3 months to 16 September 2014 within the UK.

Technical Services Analyst Salary Histogram in the UK

Technical Services Analyst
Top 20 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Services Analyst within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 30 £39,000 +77.27% 5
London +1 18 £41,750 +19.28% 1
City of London +1 5 £21,000 -40.00% 1
South East -23 5 £24,000 +9.09% 1
Hampshire -4 4 £24,000 +26.31%
South Yorkshire - 4 £22,500 - 1
Sheffield - 4 £22,500 - 1
Andover - 4 £24,000 -
Yorkshire - 4 £22,500 - 1
Edinburgh -13 1 £24,000 -26.15%
Scotland -18 1 £24,000 -5.88%
Newcastle upon Tyne - 1 £19,500 -
Birmingham - 1 £17,250 - 1
Bristol - 1 £20,000 - 1
East Grinstead - 1 - -
West Sussex - 1 - -
North East - 1 £19,500 -
South West - 1 £20,000 - 1
Tyne and Wear - 1 £19,500 -
West Midlands - 1 £17,250 - 1

Technical Services Analyst
Top 30 Related IT Skills

For the 6 months to 16 September 2014, IT jobs within the UK that cited Technical Services Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Services Analyst in their job title.

1 36 (61.02%) ITIL
2 34 (57.63%) Windows
3 31 (52.54%) Microsoft
3 31 (52.54%) Active Directory
4 29 (49.15%) MS Excel
5 26 (44.07%) MS Office
5 26 (44.07%) Windows 7
6 18 (30.51%) MS Exchange
6 18 (30.51%) Citrix
7 17 (28.81%) VMware
7 17 (28.81%) VMware Infrastructure
8 14 (23.73%) PowerShell
9 13 (22.03%) Microsoft Certification
10 12 (20.34%) SQL
11 10 (16.95%) Linux
12 9 (15.25%) ITIL Certification
12 9 (15.25%) SLA
12 9 (15.25%) Incident Management
12 9 (15.25%) Blackberry
12 9 (15.25%) Configuration Management
12 9 (15.25%) Windows Server 2008
12 9 (15.25%) vSphere
13 8 (13.56%) Analytical Skills
13 8 (13.56%) Service Delivery
13 8 (13.56%) Legal
13 8 (13.56%) Exchange Server 2007
13 8 (13.56%) MCITP
13 8 (13.56%) SAN
13 8 (13.56%) SharePoint
13 8 (13.56%) Windows XP

Technical Services Analyst
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT jobs within the UK that cited Technical Services Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Services Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (30.51%) MS Exchange
2 8 (13.56%) Exchange Server 2007
2 8 (13.56%) SharePoint
3 7 (11.86%) Exchange Server 2010
4 4 (6.78%) Blackberry Enterprise Server
5 3 (5.08%) IIS
5 3 (5.08%) Tomcat
5 3 (5.08%) Exchange Server 2003
6 2 (3.39%) Apache
7 1 (1.69%) WorkSite
Applications
1 29 (49.15%) MS Excel
2 26 (44.07%) MS Office
3 1 (1.69%) MS PowerPoint
Business Applications
1 1 (1.69%) Remedy ITSM
Cloud Services
1 4 (6.78%) Office 365
1 4 (6.78%) Cloud Computing
2 1 (1.69%) SaaS
Communications & Networking
1 8 (13.56%) SAN
2 7 (11.86%) DNS
3 5 (8.47%) LAN
3 5 (8.47%) WAN
3 5 (8.47%) TCP/IP
3 5 (8.47%) IP Telephony
3 5 (8.47%) Cisco IPT
4 4 (6.78%) Internet
4 4 (6.78%) DHCP
5 3 (5.08%) NAS
5 3 (5.08%) Fibre Channel
6 2 (3.39%) Firewall
7 1 (1.69%) LDAP
7 1 (1.69%) SSL
7 1 (1.69%) VoIP
7 1 (1.69%) FTP
7 1 (1.69%) HTTP
7 1 (1.69%) SNMP
7 1 (1.69%) VLAN
Database & Business Intelligence
1 4 (6.78%) SQL Server
2 2 (3.39%) NoSQL
2 2 (3.39%) MySQL
3 1 (1.69%) Crystal Reports
3 1 (1.69%) IDOL
3 1 (1.69%) SQL Server 2005
3 1 (1.69%) SQL Server 2008
3 1 (1.69%) SQL Server 2012
3 1 (1.69%) Couchbase
Development Applications
1 2 (3.39%) JIRA
General
1 8 (13.56%) Legal
2 7 (11.86%) Finance
3 6 (10.17%) Law
4 2 (3.39%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.39%) Software Packaging
1 2 (3.39%) ActiveMQ
2 1 (1.69%) HTML
2 1 (1.69%) COM
2 1 (1.69%) CSS
2 1 (1.69%) RabbitMQ
Miscellaneous
1 9 (15.25%) Blackberry
2 8 (13.56%) Analytical Skills
3 3 (5.08%) Replication
3 3 (5.08%) Video Conferencing
3 3 (5.08%) Data Extraction
3 3 (5.08%) Open Source
4 2 (3.39%) Fat Client
4 2 (3.39%) Computer Science
4 2 (3.39%) Thin Client
4 2 (3.39%) N-Tier
4 2 (3.39%) Client/Server
5 1 (1.69%) EPoS
5 1 (1.69%) Chip and PIN
5 1 (1.69%) Management Information System
Operating Systems
1 34 (57.63%) Windows
2 26 (44.07%) Windows 7
3 10 (16.95%) Linux
4 9 (15.25%) Windows Server 2008
5 8 (13.56%) Windows XP
6 5 (8.47%) UNIX
6 5 (8.47%) CentOS
7 4 (6.78%) Windows Server 2003
8 3 (5.08%) Windows 8
8 3 (5.08%) Windows Server 2012
9 2 (3.39%) Ubuntu
10 1 (1.69%) Windows 2000
Processes & Methodologies
1 36 (61.02%) ITIL
2 9 (15.25%) Incident Management
2 9 (15.25%) Configuration Management
3 8 (13.56%) Service Delivery
4 6 (10.17%) Release Management
4 6 (10.17%) Service Management
5 5 (8.47%) Document Management
5 5 (8.47%) Problem Management
5 5 (8.47%) Root Cause Analysis
6 2 (3.39%) CRM
7 1 (1.69%) E-Commerce
7 1 (1.69%) ERP
7 1 (1.69%) Change Management
7 1 (1.69%) ITSM
7 1 (1.69%) Agile Software Development
7 1 (1.69%) DevOps
Programming Languages
1 14 (23.73%) PowerShell
2 12 (20.34%) SQL
3 3 (5.08%) VB
3 3 (5.08%) Perl
3 3 (5.08%) Bash Shell
4 2 (3.39%) Java
5 1 (1.69%) JavaScript
Qualifications
1 13 (22.03%) Microsoft Certification
2 9 (15.25%) ITIL Certification
3 8 (13.56%) MCITP
4 6 (10.17%) SC Cleared
4 6 (10.17%) Security Cleared
4 6 (10.17%) MCP
5 5 (8.47%) DV Cleared
6 4 (6.78%) MCDST
6 4 (6.78%) MCTS
7 3 (5.08%) A+ Certification
7 3 (5.08%) Degree
8 2 (3.39%) ITIL Foundation Certificate
9 1 (1.69%) MCSE
9 1 (1.69%) MCSA
9 1 (1.69%) CCNA
9 1 (1.69%) Cisco Certification
Quality Assurance & Compliance
1 9 (15.25%) SLA
2 3 (5.08%) ISO 9001
2 3 (5.08%) ISO 14001
2 3 (5.08%) ISO/IEC 27001
3 1 (1.69%) QA
System Software
1 31 (52.54%) Active Directory
2 17 (28.81%) VMware Infrastructure
3 9 (15.25%) vSphere
4 7 (11.86%) XenApp
5 5 (8.47%) VMware ESXi
6 4 (6.78%) MetaFrame
7 2 (3.39%) XenDesktop
8 1 (1.69%) Citrix Presentation Server
Systems Management
1 4 (6.78%) SCOM
2 2 (3.39%) Puppet
2 2 (3.39%) SCCM
2 2 (3.39%) logstash
2 2 (3.39%) Kibana
3 1 (1.69%) Nagios
3 1 (1.69%) ZENworks
3 1 (1.69%) WMI
3 1 (1.69%) Salt
3 1 (1.69%) Opscode Chef
3 1 (1.69%) Ansible
Vendors
1 31 (52.54%) Microsoft
2 18 (30.51%) Citrix
3 17 (28.81%) VMware
4 7 (11.86%) Cisco
5 5 (8.47%) HP
5 5 (8.47%) NetIQ
6 4 (6.78%) NetApp
7 3 (5.08%) CommVault
7 3 (5.08%) WatchGuard
7 3 (5.08%) ServiceNow
7 3 (5.08%) Vertica
8 2 (3.39%) Riverbed
8 2 (3.39%) SonicWALL
8 2 (3.39%) Remedy
8 2 (3.39%) Dell
8 2 (3.39%) Oracle
9 1 (1.69%) SAP
9 1 (1.69%) Novell
9 1 (1.69%) LANDesk
9 1 (1.69%) Splunk
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