The first table below looks at the demand for ITIL skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 26 27 34
Rank change year-on-year
+1 +7
Permanent jobs citing ITIL 8826 7914 7195
As % of all permanent IT jobs located in the UK 7.23% 7.05% 5.75%
As % of the Processes & Methodologies category 9.00% 8.95% 7.51%
Number of salaries quoted 7004 6356 5851
Average salary £43,086 £43,500 £42,500
Average salary % change year-on-year
-0.95% +2.35%
90% offered a salary of more than £24,500 £25,000 £25,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £40,000
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
98041 88395 95842
As % of all permanent IT jobs located in the UK 80.36% 78.73% 76.59%
Number of salaries quoted 78792 72511 81462
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL within the UK.

ITIL Salary Trend in the UK

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL over the 3 months to 23 April 2014 within the UK.

ITIL Salary Histogram in the UK

ITIL
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the UK over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +2 8155 £44,500 -1.11% 472
London -3 3136 £50,000 - 160
South East -2 1949 £40,000 -5.88% 108
City of London +8 905 £50,000 -3.84% 35
Yorkshire +2 677 £37,500 +7.14% 32
North West +22 584 £35,000 -6.66% 45
East of England -10 549 £42,500 - 34
West Yorkshire +1 483 £41,500 +18.57% 18
Berkshire +9 435 £47,500 +11.76% 33
Surrey -3 424 £42,500 -5.55% 13
South West -6 423 £42,500 +21.42% 33
West Midlands +1 412 £45,000 +20.00% 33
Hampshire -3 407 £38,250 -4.37% 25
East Midlands 0 366 £37,000 +5.71% 18
Leeds +2 365 £41,500 +18.57% 7
Manchester +35 334 £32,500 -13.33% 25
Scotland +4 303 £40,000 +6.66% 17
Buckinghamshire +3 272 £35,000 -17.64% 13
Reading +9 217 £47,500 +21.79% 11
Birmingham +8 177 £55,000 +22.22% 13
Hertfordshire -7 172 £45,000 - 7
Wiltshire +4 166 £42,500 +21.42% 11
South Wales +21 162 £33,000 -13.15% 12
Wales +12 162 £33,000 -12.00% 12
Milton Keynes -3 150 £35,500 -16.47% 12
West Sussex +5 142 £50,000 +25.00% 6
Northamptonshire +14 141 £35,000 -9.09% 9
Glasgow +5 127 £37,500 +9.48% 6
Cheshire -2 123 £35,000 -17.64% 9
Essex -4 118 £52,500 +40.00% 9

ITIL
Top 30 Related IT Skills

For the 6 months to 23 April 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 5696 (34.87%) Windows
2 4716 (28.87%) Microsoft
3 3864 (23.66%) Finance
4 3390 (20.76%) Service Management
5 3269 (20.01%) Service Delivery
6 3225 (19.75%) Active Directory
7 2677 (16.39%) SQL
8 2639 (16.16%) VMware
9 2552 (15.62%) MS Excel
10 2404 (14.72%) PRINCE2
11 2401 (14.70%) ITIL Certification
12 2391 (14.64%) SLA
13 2369 (14.50%) Project Management
14 2147 (13.15%) Degree
15 1963 (12.02%) Cisco
16 1959 (11.99%) Linux
17 1922 (11.77%) SQL Server
18 1909 (11.69%) Windows Server 2008
19 1862 (11.40%) MS Office
20 1770 (10.84%) Microsoft Certification
21 1688 (10.33%) Oracle
22 1668 (10.21%) Citrix
23 1610 (9.86%) Problem Management
24 1578 (9.66%) MS Exchange
25 1571 (9.62%) UNIX
26 1562 (9.56%) Change Management
27 1554 (9.51%) VMware Infrastructure
28 1411 (8.64%) Firewall
29 1406 (8.61%) Incident Management
30 1388 (8.50%) Windows Server 2003

ITIL
Top Related IT Skills by Category

For the 6 months to 23 April 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 1578 (9.66%) MS Exchange
2 1096 (6.71%) SharePoint
3 752 (4.60%) Exchange Server 2010
4 677 (4.14%) IIS
5 440 (2.69%) Exchange Server 2007
6 438 (2.68%) Apache
7 335 (2.05%) Lync
8 332 (2.03%) Blackberry Enterprise Server
9 312 (1.91%) Exchange Server 2003
10 269 (1.65%) Tomcat
11 253 (1.55%) WebLogic
12 208 (1.27%) WebSphere
13 189 (1.16%) SharePoint 2010
14 181 (1.11%) Exchange Server 2013
15 179 (1.10%) CMS
16 128 (0.78%) BizTalk Server
17 126 (0.77%) IBM Notes
18 98 (0.60%) SharePoint 2013
19 90 (0.55%) Oracle Workflow
20 59 (0.36%) SharePoint Server
Applications
1 2552 (15.62%) MS Excel
2 1862 (11.40%) MS Office
3 310 (1.90%) MS Project
4 216 (1.32%) MS Visio
5 203 (1.24%) MS PowerPoint
6 29 (0.18%) InfoPath
7 25 (0.15%) Photoshop
8 20 (0.12%) Spreadsheet
9 15 (0.092%) FastStats
10 11 (0.067%) Acrobat
11 9 (0.055%) AutoCAD
11 9 (0.055%) ProjectWise
12 6 (0.037%) SPSS
13 3 (0.018%) Mingle
14 1 (0.006%) Adobe Captivate
14 1 (0.006%) S-PLUS
14 1 (0.006%) InDesign
14 1 (0.006%) Pro/ENGINEER
Business Applications
1 211 (1.29%) Remedy ITSM
2 188 (1.15%) Oracle EBS
3 125 (0.77%) Dynamics CRM
4 111 (0.68%) Oracle EBS R12
5 86 (0.53%) Oracle Applications
6 63 (0.39%) Dynamics AX
7 62 (0.38%) SAP SRM
8 54 (0.33%) assyst
9 35 (0.21%) SAP FI
10 33 (0.20%) Oracle General Ledger
11 32 (0.20%) Oracle Financials
12 27 (0.17%) Oracle CRM
13 25 (0.15%) Oracle Payroll
14 23 (0.14%) SAP FI/CO
14 23 (0.14%) Oracle HRMS
14 23 (0.14%) SAP CO
14 23 (0.14%) Dynamics NAV
14 23 (0.14%) Misys Opics
14 23 (0.14%) Oracle BRM
15 22 (0.13%) Oracle Receivables
Cloud Services
1 222 (1.36%) SaaS
2 164 (1.00%) Office 365
3 151 (0.92%) Cloud Computing
4 78 (0.48%) Amazon AWS
5 67 (0.41%) Microsoft Azure
6 52 (0.32%) PaaS
7 50 (0.31%) IaaS
8 32 (0.20%) Amazon EC2
9 15 (0.092%) Google Apps
10 13 (0.080%) Amazon ELB
11 7 (0.043%) Route 53
12 4 (0.024%) IBM SmartCloud
12 4 (0.024%) Force.com
13 3 (0.018%) Heroku
13 3 (0.018%) GitHub
14 1 (0.006%) OpenShift
Communications & Networking
1 1411 (8.64%) Firewall
2 1346 (8.24%) SAN
3 1296 (7.93%) LAN
4 1229 (7.52%) TCP/IP
5 1228 (7.52%) WAN
6 1185 (7.26%) DNS
7 759 (4.65%) DHCP
8 737 (4.51%) VPN
9 661 (4.05%) Internet
10 525 (3.21%) VoIP
11 434 (2.66%) Wireless
12 362 (2.22%) NAS
13 320 (1.96%) Network Security
14 241 (1.48%) MPLS
15 206 (1.26%) SSL
16 196 (1.20%) LDAP
17 187 (1.14%) IP Telephony
18 182 (1.11%) HTTP
19 180 (1.10%) Cisco ASA
20 165 (1.01%) SMTP
Database & Business Intelligence
1 1922 (11.77%) SQL Server
2 517 (3.17%) SQL Server 2008
3 501 (3.07%) Oracle Database
4 398 (2.44%) Relational Database
5 378 (2.31%) SQL Server Reporting Services
6 337 (2.06%) SQL Server Integration Services
7 315 (1.93%) MySQL
8 274 (1.68%) SQL Server 2005
9 237 (1.45%) Data Warehouse
10 216 (1.32%) Oracle Database 11g
11 194 (1.19%) RDBMS
12 173 (1.06%) DB2
13 168 (1.03%) Oracle Reports
14 146 (0.89%) SQL Server 2012
15 143 (0.88%) Oracle Database 10g
16 122 (0.75%) SQL Server Analysis Services
17 105 (0.64%) SQL Server 2000
18 100 (0.61%) Crystal Reports
19 82 (0.50%) SAP BI
20 68 (0.42%) Oracle BI EE
Development Applications
1 171 (1.05%) Visual Studio
2 151 (0.92%) Team Foundation Server
3 112 (0.69%) JIRA
4 103 (0.63%) Oracle Forms
5 68 (0.42%) Subversion
6 64 (0.39%) Git (software)
7 50 (0.31%) Jenkins
8 41 (0.25%) Selenium
9 39 (0.24%) JUnit
10 32 (0.20%) LoadRunner
11 30 (0.18%) Toad
12 28 (0.17%) Ant
13 26 (0.16%) JMeter
14 25 (0.15%) QuickTest Pro
15 24 (0.15%) MSI
16 23 (0.14%) Maven
16 23 (0.14%) MSBuild
17 22 (0.13%) Bitbucket
17 22 (0.13%) SQL Server Management Studio (SSMS)
18 19 (0.12%) Hudson
General
1 3864 (23.66%) Finance
2 1032 (6.32%) Telecoms
3 879 (5.38%) Banking
4 757 (4.63%) Retail
5 497 (3.04%) Legal
6 433 (2.65%) Law
7 275 (1.68%) Advertising
8 254 (1.56%) Back Office
9 252 (1.54%) Marketing
10 225 (1.38%) Manufacturing
11 194 (1.19%) Investment Banking
12 151 (0.92%) Financial Institution
13 149 (0.91%) Front Office
14 148 (0.91%) Billing
15 106 (0.65%) Publishing
16 102 (0.62%) Games
17 84 (0.51%) Local Government
18 58 (0.36%) Retail Banking
19 56 (0.34%) Pharmaceutical
20 50 (0.31%) German Language
Job Titles
1 3590 (21.98%) Analyst
2 1695 (10.38%) Service Manager
3 1463 (8.96%) Support Analyst
4 1003 (6.14%) Service Analyst
5 913 (5.59%) Project Manager
6 897 (5.49%) Architect
7 818 (5.01%) Consultant
8 775 (4.74%) Applications Support
9 767 (4.70%) Support Engineer
10 752 (4.60%) Service Desk Analyst
11 696 (4.26%) Delivery Manager
12 683 (4.18%) Administrator
13 653 (4.00%) Services Delivery Manager
14 611 (3.74%) Team Leader
15 441 (2.70%) Applications Support Analyst
16 414 (2.53%) 2nd Line Support
17 404 (2.47%) Developer
18 403 (2.47%) IT Support
19 397 (2.43%) DBA
20 373 (2.28%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 885 (5.42%) .NET
2 488 (2.99%) XML
3 462 (2.83%) HTML
4 407 (2.49%) Web Services
5 324 (1.98%) CSS
6 310 (1.90%) J2EE
7 282 (1.73%) Middleware
8 259 (1.59%) ASP.NET
9 147 (0.90%) SOAP
10 144 (0.88%) .NET Framework
11 108 (0.66%) LAMP
12 86 (0.53%) jQuery
13 83 (0.51%) Ajax
14 79 (0.48%) SAP PI
15 71 (0.43%) SAP XI
15 71 (0.43%) COM
16 63 (0.39%) HTML5
17 61 (0.37%) REST
17 61 (0.37%) Spring
18 50 (0.31%) Hibernate
Miscellaneous
1 837 (5.12%) Management Information System
2 592 (3.62%) Blackberry
3 437 (2.68%) Clustering
4 360 (2.20%) Computer Science
5 296 (1.81%) Replication
6 233 (1.43%) CMDB
7 217 (1.33%) Enterprise Software
8 187 (1.14%) Statistics
9 179 (1.10%) Open Source
10 169 (1.03%) Fat Client
10 169 (1.03%) Thin Client
11 143 (0.88%) Video Conferencing
12 137 (0.84%) Enterprise Storage
13 135 (0.83%) PMI
14 129 (0.79%) Firmware
15 120 (0.73%) iPhone
16 118 (0.72%) iPad
16 118 (0.72%) Mathematics
17 102 (0.62%) Mainframe
18 97 (0.59%) Client/Server
Operating Systems
1 5696 (34.87%) Windows
2 1959 (11.99%) Linux
3 1909 (11.69%) Windows Server 2008
4 1571 (9.62%) UNIX
5 1388 (8.50%) Windows Server 2003
6 1323 (8.10%) Windows 7
7 956 (5.85%) Windows XP
8 587 (3.59%) Windows Server 2012
9 499 (3.06%) Solaris
10 340 (2.08%) Red Hat Enterprise Linux
11 315 (1.93%) Windows 8
12 236 (1.44%) AIX
13 155 (0.95%) Windows Vista
14 153 (0.94%) Mac OS X
15 133 (0.81%) Android
16 129 (0.79%) Windows 2000
17 110 (0.67%) Apple iOS
18 100 (0.61%) Windows 2000 Server
19 98 (0.60%) SUSE
20 86 (0.53%) Mac OS
Processes & Methodologies
1 3390 (20.76%) Service Management
2 3269 (20.01%) Service Delivery
3 2404 (14.72%) PRINCE2
4 2369 (14.50%) Project Management
5 1610 (9.86%) Problem Management
6 1562 (9.56%) Change Management
7 1406 (8.61%) Incident Management
8 1044 (6.39%) ITSM
9 848 (5.19%) Stakeholder Management
10 831 (5.09%) ITIL V3
11 738 (4.52%) Disaster Recovery
12 694 (4.25%) Continuous Improvement
13 646 (3.96%) Configuration Management
14 606 (3.71%) Release Management
15 602 (3.69%) Risk Management
16 575 (3.52%) CRM
17 563 (3.45%) Information Security
18 527 (3.23%) Supplier Management
19 489 (2.99%) Change Control
20 485 (2.97%) Root Cause Analysis
Programming Languages
1 2677 (16.39%) SQL
2 944 (5.78%) Java
3 574 (3.51%) Perl
3 574 (3.51%) PowerShell
4 497 (3.04%) C#
5 402 (2.46%) JavaScript
6 381 (2.33%) T-SQL
7 355 (2.17%) Shell Script
8 287 (1.76%) PL/SQL
9 282 (1.73%) VB
10 279 (1.71%) Python
11 258 (1.58%) PHP
12 254 (1.56%) C
13 234 (1.43%) Bash Shell
14 175 (1.07%) VB.NET
15 141 (0.86%) VBA
16 136 (0.83%) VBScript
17 130 (0.80%) C++
18 113 (0.69%) ABAP
19 107 (0.66%) Ruby
Qualifications
1 2401 (14.70%) ITIL Certification
2 2147 (13.15%) Degree
3 1770 (10.84%) Microsoft Certification
4 1346 (8.24%) Security Cleared
5 1112 (6.81%) Cisco Certification
6 1079 (6.61%) MCSE
7 941 (5.76%) SC Cleared
8 756 (4.63%) CCNA
9 578 (3.54%) MCP
10 562 (3.44%) MCSA
11 556 (3.40%) CCNP
12 457 (2.80%) MCITP
13 365 (2.23%) CISSP
14 337 (2.06%) PRINCE2 Certification
15 330 (2.02%) VMware Certified Professional (VCP)
16 329 (2.01%) PRINCE2 Practitioner
17 300 (1.84%) ISEB
18 231 (1.41%) PMI Certification
19 222 (1.36%) DV Cleared
20 218 (1.33%) MCTS
Quality Assurance & Compliance
1 2391 (14.64%) SLA
2 575 (3.52%) ISO/IEC 27001
3 475 (2.91%) COBIT
4 393 (2.41%) QA
5 282 (1.73%) PCI DSS
6 276 (1.69%) ISO 9001
7 127 (0.78%) Sarbanes-Oxley
8 48 (0.29%) COSO
9 30 (0.18%) ISO/IEC 17799
10 26 (0.16%) ISO 9000
11 22 (0.13%) BS25999
12 21 (0.13%) Basel II
13 19 (0.12%) ISO/IEC 20000
14 15 (0.092%) Solvency II
15 14 (0.086%) Data Quality
16 13 (0.080%) TickIT
17 12 (0.073%) ISO 14001
17 12 (0.073%) GxP
18 11 (0.067%) IAS 39
19 10 (0.061%) JSP 440
System Software
1 3225 (19.75%) Active Directory
2 1554 (9.51%) VMware Infrastructure
3 601 (3.68%) Hyper-V
4 543 (3.32%) vSphere
5 538 (3.29%) XenApp
6 334 (2.04%) VMware ESX
7 247 (1.51%) XenDesktop
8 157 (0.96%) VMware ESXi
9 138 (0.84%) XenServer
10 114 (0.70%) Terminal Services
11 106 (0.65%) Oracle RAC
12 103 (0.63%) Microsoft App-V
13 84 (0.51%) KVM
14 71 (0.43%) Xen
15 70 (0.43%) UAG
16 69 (0.42%) Oracle RMAN
17 62 (0.38%) NFS
18 60 (0.37%) ISA Server
19 59 (0.36%) Microsoft Virtual Server
20 55 (0.34%) Forefront TMG
Systems Management
1 619 (3.79%) SCCM
2 360 (2.20%) SCOM
3 242 (1.48%) NetBackup
4 219 (1.34%) WSUS
5 182 (1.11%) Puppet
6 181 (1.11%) Backup Exec
7 141 (0.86%) Nagios
8 112 (0.69%) Tivoli
9 96 (0.59%) Opscode Chef
10 81 (0.50%) Data Guard
11 74 (0.45%) OpenView
12 72 (0.44%) Norton AntiVirus
13 65 (0.40%) HP SIM
14 50 (0.31%) McAfee ePO
15 49 (0.30%) Cisco CUCM
16 47 (0.29%) Oracle Enterprise Manager
17 45 (0.28%) HP Quality Center
18 41 (0.25%) Tivoli Storage Manager
19 35 (0.21%) Systems Management Server (SMS)
20 33 (0.20%) Symantec Enterprise Vault
Vendors
1 4716 (28.87%) Microsoft
2 2639 (16.16%) VMware
3 1963 (12.02%) Cisco
4 1688 (10.33%) Oracle
5 1668 (10.21%) Citrix
6 1203 (7.37%) HP
7 642 (3.93%) SAP
8 559 (3.42%) NetApp
9 538 (3.29%) Remedy
10 448 (2.74%) IBM
11 425 (2.60%) Red Hat
12 407 (2.49%) EMC
13 384 (2.35%) Juniper
14 373 (2.28%) CheckPoint
15 372 (2.28%) Symantec
16 368 (2.25%) ServiceNow
17 310 (1.90%) Dell
18 251 (1.54%) F5
19 248 (1.52%) SolarWinds
20 214 (1.31%) JBoss
London
ComputAppoint
Salary: £47000 - £50000 per annum
Posted: 27 minutes ago
Reading, Berkshire
Polar Recruitment
Salary: £0000 - £9999 per annum
Posted: 27 minutes ago
Tadley, Hampshire
Polar Recruitment
Salary: £1 - £24000 per annum + benefits
Posted: 27 minutes ago
Reading, Berkshire
Polar Recruitment
Salary: £0000 - £9999 per annum
Posted: 28 minutes ago
Reading, Berkshire
Polar Recruitment
Salary: £0000 - £9999 per annum
Posted: 28 minutes ago
Bournemouth, Dorset
Rock Recruitment Specialists
Salary: £26000 per annum
Posted: 41 minutes ago
West Midlands (County)
CK Group
Salary: £37000 to £45000 per annum
Posted: 49 minutes ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive
Posted: 59 minutes ago
Cardiff, South Glamorgan
Acorn
Salary: £30000 - £40000 per annum
Posted: 1 hour ago
London
Streamline Connections
Salary: £75000 - £100000 per annum + Bonus, Benefits
Posted: 2 hours ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £40000 - £45000 per annum + excellent benefits
Posted: 2 hours ago
Bracknell, Berkshire
Lorien Resourcing
Salary: £30000 - £35000 per annum + Offer Competitve Package
Posted: 2 hours ago
City, London
Lawrence Harvey IT & Change
Salary: £37000.00 - £47000.00 per annum
Posted: 2 hours ago
Cardiff, South Glamorgan
Novate IT Ltd
Salary: £27000 - £34000 per annum + benefits
Posted: 2 hours ago
Colchester, Essex
Etech Partners
Salary: From £50,000 to £55,000 per annum
Posted: 2 hours ago
Windsor, Berkshire
Streamline Connections
Salary: £34000 - £38000 per annum + Bonus,Benefits
Posted: 2 hours ago
West Midlands
QUANTICA
Salary: £40000 - £45000 per annum + bonus, pension
Posted: 2 hours ago
London
Polar Recruitment
Salary: £50000 - £65000 per annum + + Car + Bonus + Benefits
Posted: 2 hours ago
Gloucester, Gloucestershire
Executive Recruitment Services (ERS)
Salary: £55000 - £70000 per annum
Posted: 2 hours ago
Gloucester, Gloucestershire
Executive Recruitment Services (ERS)
Salary: £35000 - £50000 per annum
Posted: 2 hours ago