The first table below looks at the demand for ITIL skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 23 26 27
Rank change year-on-year
+3 +1
Permanent jobs citing ITIL 8737 7596 7678
As % of all permanent IT jobs located in the UK 7.51% 6.98% 6.51%
As % of the Processes & Methodologies category 9.35% 8.87% 8.42%
Number of salaries quoted 6939 6171 6461
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £40,000 £40,000 £40,000
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93489 85651 91195
As % of all permanent IT jobs located in the UK 80.39% 78.67% 77.33%
Number of salaries quoted 75403 70134 77725
Average salary £48,000 £46,000 £46,000
Average salary % change year-on-year
+4.34% -
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL within the UK.

ITIL Salary Trend in the UK

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL over the 3 months to 23 July 2014 within the UK.

ITIL Salary Histogram in the UK

ITIL
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the UK over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 8109 £42,500 -5.55% 847
London -2 3162 £49,500 -5.71% 289
South East -2 1891 £40,000 -5.88% 164
City of London +9 905 £50,000 -8.25% 98
Yorkshire -5 670 £35,000 - 76
East of England +7 639 £42,500 +6.25% 39
North West +8 543 £37,123 -3.57% 56
Berkshire +2 518 £45,000 -1.09% 36
West Yorkshire -3 494 £36,000 +2.85% 53
South West +7 455 £40,000 +6.66% 85
Surrey -3 412 £40,000 -5.88% 34
West Midlands -4 395 £45,000 - 82
Hampshire -1 392 £38,000 +1.33% 40
Leeds -6 389 £35,000 - 39
Scotland +11 308 £40,000 +4.57% 41
East Midlands +10 293 £37,500 +7.14% 37
Manchester +6 262 £34,500 -8.00% 27
Hertfordshire +15 208 £42,500 -5.55% 8
Cambridgeshire +15 190 £42,000 +20.00% 16
Reading -2 176 £50,000 +5.26% 12
Buckinghamshire -4 173 £37,500 -2.59% 15
Birmingham -3 165 £60,000 +20.00% 33
West Sussex +5 153 £37,000 +5.71% 10
Cheshire +1 146 £37,500 -6.25% 13
Bristol +11 144 £40,000 - 13
Glasgow +22 143 £32,250 -6.52% 12
Milton Keynes -2 124 £42,500 +13.33% 12
Northamptonshire +13 118 £37,500 +7.14% 7
Southampton +2 111 £35,000 -6.66% 12
Cambridge +13 110 £43,500 +8.75% 9

ITIL
Top 30 Related IT Skills

For the 6 months to 23 July 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 6103 (34.77%) Windows
2 4919 (28.03%) Microsoft
3 4138 (23.58%) Finance
4 3559 (20.28%) Active Directory
5 3545 (20.20%) Service Management
6 3310 (18.86%) Service Delivery
7 2933 (16.71%) VMware
8 2883 (16.43%) MS Excel
9 2828 (16.11%) SQL
10 2551 (14.54%) Project Management
11 2547 (14.51%) PRINCE2
12 2437 (13.89%) SLA
13 2407 (13.72%) ITIL Certification
14 2343 (13.35%) Degree
15 2213 (12.61%) Cisco
16 2184 (12.44%) Linux
17 2089 (11.90%) MS Office
18 1981 (11.29%) Windows Server 2008
19 1961 (11.17%) SQL Server
20 1918 (10.93%) Microsoft Certification
21 1870 (10.66%) Citrix
22 1805 (10.28%) Oracle
23 1785 (10.17%) MS Exchange
24 1782 (10.15%) Change Management
25 1765 (10.06%) VMware Infrastructure
26 1608 (9.16%) UNIX
27 1603 (9.13%) Firewall
28 1558 (8.88%) Windows 7
29 1542 (8.79%) Incident Management
30 1533 (8.74%) Problem Management

ITIL
Top Related IT Skills by Category

For the 6 months to 23 July 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 1785 (10.17%) MS Exchange
2 1043 (5.94%) SharePoint
3 819 (4.67%) Exchange Server 2010
4 718 (4.09%) IIS
5 485 (2.76%) Apache
6 474 (2.70%) Exchange Server 2007
7 354 (2.02%) Lync
8 333 (1.90%) Tomcat
9 315 (1.79%) Blackberry Enterprise Server
10 295 (1.68%) Exchange Server 2003
11 225 (1.28%) Exchange Server 2013
12 223 (1.27%) WebLogic
13 211 (1.20%) CMS
14 203 (1.16%) WebSphere
15 141 (0.80%) SharePoint 2010
16 118 (0.67%) IBM Notes
17 109 (0.62%) SharePoint 2013
18 97 (0.55%) BizTalk Server
19 70 (0.40%) SharePoint Server
20 68 (0.39%) WebSphere Application Server
Applications
1 2883 (16.43%) MS Excel
2 2089 (11.90%) MS Office
3 300 (1.71%) MS Project
4 275 (1.57%) MS PowerPoint
5 250 (1.42%) MS Visio
6 38 (0.22%) Spreadsheet
7 25 (0.14%) FastStats
7 25 (0.14%) InfoPath
8 14 (0.080%) Photoshop
9 9 (0.051%) SPSS
10 8 (0.046%) Acrobat
11 7 (0.040%) AutoCAD
12 3 (0.017%) Adobe Captivate
12 3 (0.017%) Adobe Illustrator
12 3 (0.017%) PowerPivot
13 2 (0.011%) InDesign
13 2 (0.011%) Maya
13 2 (0.011%) 3ds Max
13 2 (0.011%) Mingle
13 2 (0.011%) QuarkXPress
Business Applications
1 195 (1.11%) Oracle EBS
2 193 (1.10%) Remedy ITSM
3 160 (0.91%) Oracle EBS R12
4 134 (0.76%) Oracle Applications
5 130 (0.74%) Dynamics CRM
6 54 (0.31%) Oracle Payroll
7 53 (0.30%) assyst
8 49 (0.28%) Oracle General Ledger
9 44 (0.25%) Dynamics AX
10 41 (0.23%) SAP FI
11 39 (0.22%) Oracle HRMS
11 39 (0.22%) SAP FI/CO
11 39 (0.22%) SAP CO
12 38 (0.22%) Oracle Financials
13 37 (0.21%) Oracle Payables
13 37 (0.21%) Oracle Receivables
14 35 (0.20%) Oracle 11i
15 31 (0.18%) SAP SRM
16 28 (0.16%) Dynamics NAV
16 28 (0.16%) Oracle iProcurement
Cloud Services
1 279 (1.59%) SaaS
2 262 (1.49%) Office 365
3 185 (1.05%) Cloud Computing
4 143 (0.81%) Microsoft Azure
5 108 (0.62%) IaaS
6 106 (0.60%) PaaS
7 95 (0.54%) Amazon AWS
8 45 (0.26%) Amazon EC2
9 21 (0.12%) Google Apps
10 11 (0.063%) Amazon S3
11 5 (0.028%) IBM SmartCloud
12 4 (0.023%) Heroku
13 3 (0.017%) Rackspace Cloud
14 2 (0.011%) SuccessFactors
14 2 (0.011%) GitHub
15 1 (0.006%) ElastiCache
15 1 (0.006%) Force.com
Communications & Networking
1 1603 (9.13%) Firewall
2 1401 (7.98%) SAN
3 1278 (7.28%) LAN
4 1240 (7.07%) DNS
5 1214 (6.92%) WAN
6 1213 (6.91%) TCP/IP
7 843 (4.80%) DHCP
8 688 (3.92%) VPN
9 610 (3.48%) Internet
10 451 (2.57%) VoIP
11 407 (2.32%) NAS
12 362 (2.06%) Wireless
13 341 (1.94%) Network Security
14 265 (1.51%) MPLS
15 232 (1.32%) Cisco ASA
16 218 (1.24%) LDAP
17 213 (1.21%) IP Telephony
18 194 (1.11%) SSL
19 180 (1.03%) VLAN
20 173 (0.99%) HTTP
Database & Business Intelligence
1 1961 (11.17%) SQL Server
2 484 (2.76%) Oracle Database
3 458 (2.61%) SQL Server 2008
4 424 (2.42%) MySQL
5 378 (2.15%) Relational Database
6 367 (2.09%) SQL Server Reporting Services
7 321 (1.83%) SQL Server Integration Services
8 256 (1.46%) Data Warehouse
9 233 (1.33%) SQL Server 2005
10 184 (1.05%) Oracle Database 11g
11 164 (0.93%) DB2
12 163 (0.93%) Oracle Reports
13 157 (0.89%) RDBMS
14 132 (0.75%) SQL Server 2012
15 129 (0.74%) SQL Server Analysis Services
16 127 (0.72%) Oracle Database 10g
17 103 (0.59%) Crystal Reports
18 68 (0.39%) Oracle BI EE
19 64 (0.36%) Data Mining
20 59 (0.34%) SQL Server 2000
Development Applications
1 128 (0.73%) Visual Studio
2 120 (0.68%) Team Foundation Server
3 117 (0.67%) JIRA
4 103 (0.59%) Subversion
5 83 (0.47%) Oracle Forms
6 54 (0.31%) Selenium
7 46 (0.26%) Git (software)
8 43 (0.25%) Jenkins
9 42 (0.24%) JUnit
10 36 (0.21%) JMeter
11 30 (0.17%) Maven
12 29 (0.17%) LoadRunner
13 24 (0.14%) Ant
14 23 (0.13%) QuickTest Pro
15 22 (0.13%) Eclipse
16 21 (0.12%) Toad
16 21 (0.12%) Oracle APEX
17 20 (0.11%) Atlassian Bamboo
18 19 (0.11%) ClearCase
18 19 (0.11%) CruiseControl
General
1 4138 (23.58%) Finance
2 1032 (5.88%) Telecoms
3 894 (5.09%) Retail
4 842 (4.80%) Banking
5 579 (3.30%) Legal
6 504 (2.87%) Law
7 322 (1.83%) Advertising
8 265 (1.51%) Marketing
9 249 (1.42%) Back Office
10 239 (1.36%) Manufacturing
11 151 (0.86%) Investment Banking
12 147 (0.84%) Billing
12 147 (0.84%) Financial Institution
13 129 (0.74%) Publishing
14 102 (0.58%) Front Office
15 92 (0.52%) Local Government
16 89 (0.51%) Games
17 83 (0.47%) French Language
18 70 (0.40%) Pharmaceutical
19 58 (0.33%) German Language
Job Titles
1 4071 (23.20%) Analyst
2 1841 (10.49%) Service Manager
3 1654 (9.42%) Support Analyst
4 1064 (6.06%) Service Analyst
5 928 (5.29%) Architect
6 901 (5.13%) Support Engineer
7 897 (5.11%) Applications Support
8 856 (4.88%) Project Manager
9 829 (4.72%) Consultant
10 810 (4.62%) Service Desk Analyst
11 789 (4.50%) Delivery Manager
12 730 (4.16%) Services Delivery Manager
13 655 (3.73%) Team Leader
14 649 (3.70%) Administrator
15 527 (3.00%) 2nd Line Support
16 474 (2.70%) Applications Support Analyst
17 435 (2.48%) IT Support
18 426 (2.43%) Infrastructure Manager
19 394 (2.25%) Developer
20 392 (2.23%) Desktop Support
Libraries, Frameworks & Software Standards
1 865 (4.93%) .NET
2 469 (2.67%) HTML
3 456 (2.60%) XML
4 409 (2.33%) Web Services
5 317 (1.81%) CSS
6 266 (1.52%) ASP.NET
7 255 (1.45%) J2EE
8 244 (1.39%) Middleware
9 138 (0.79%) LAMP
10 115 (0.66%) SOAP
11 111 (0.63%) .NET Framework
12 105 (0.60%) jQuery
13 86 (0.49%) COM
14 74 (0.42%) Ajax
15 60 (0.34%) Spring
16 59 (0.34%) HTML5
17 49 (0.28%) WCF
18 44 (0.25%) JSP
19 43 (0.25%) ASP.NET MVC
20 42 (0.24%) DHTML
Miscellaneous
1 1058 (6.03%) Management Information System
2 541 (3.08%) Blackberry
3 451 (2.57%) Computer Science
4 396 (2.26%) Clustering
5 296 (1.69%) Replication
6 247 (1.41%) CMDB
7 206 (1.17%) Statistics
8 194 (1.11%) Enterprise Software
9 172 (0.98%) PMI
10 148 (0.84%) Mathematics
10 148 (0.84%) Video Conferencing
11 140 (0.80%) Firmware
12 138 (0.79%) Open Source
13 132 (0.75%) Client/Server
14 126 (0.72%) Thin Client
14 126 (0.72%) Fat Client
15 125 (0.71%) Mainframe
16 108 (0.62%) PKI
17 103 (0.59%) iPad
18 97 (0.55%) Enterprise Storage
Operating Systems
1 6103 (34.77%) Windows
2 2184 (12.44%) Linux
3 1981 (11.29%) Windows Server 2008
4 1608 (9.16%) UNIX
5 1558 (8.88%) Windows 7
6 1269 (7.23%) Windows Server 2003
7 902 (5.14%) Windows XP
8 752 (4.28%) Windows Server 2012
9 486 (2.77%) Solaris
10 390 (2.22%) Red Hat Enterprise Linux
11 339 (1.93%) Windows 8
12 221 (1.26%) AIX
13 177 (1.01%) Mac OS X
14 143 (0.81%) Android
15 130 (0.74%) CentOS
16 110 (0.63%) Apple iOS
17 109 (0.62%) Windows Vista
18 104 (0.59%) HPUX
18 104 (0.59%) Windows 2000
19 102 (0.58%) Ubuntu
Processes & Methodologies
1 3545 (20.20%) Service Management
2 3310 (18.86%) Service Delivery
3 2551 (14.54%) Project Management
4 2547 (14.51%) PRINCE2
5 1782 (10.15%) Change Management
6 1542 (8.79%) Incident Management
7 1533 (8.74%) Problem Management
8 1248 (7.11%) ITSM
9 1036 (5.90%) Stakeholder Management
10 903 (5.15%) ITIL V3
11 804 (4.58%) Disaster Recovery
12 798 (4.55%) Continuous Improvement
13 761 (4.34%) Configuration Management
14 713 (4.06%) Release Management
15 653 (3.72%) CRM
16 606 (3.45%) Information Security
17 577 (3.29%) Risk Management
18 552 (3.15%) Supplier Management
19 540 (3.08%) Root Cause Analysis
20 490 (2.79%) Change Control
Programming Languages
1 2828 (16.11%) SQL
2 938 (5.34%) Java
3 591 (3.37%) PowerShell
4 500 (2.85%) Perl
5 482 (2.75%) C#
6 367 (2.09%) JavaScript
7 355 (2.02%) T-SQL
8 289 (1.65%) C
8 289 (1.65%) Shell Script
9 270 (1.54%) Python
10 251 (1.43%) VB
11 249 (1.42%) PHP
12 235 (1.34%) PL/SQL
13 219 (1.25%) Bash Shell
14 144 (0.82%) VBA
15 137 (0.78%) VB.NET
16 134 (0.76%) VBScript
17 133 (0.76%) Ruby
18 119 (0.68%) C++
19 80 (0.46%) ABAP
Qualifications
1 2407 (13.72%) ITIL Certification
2 2343 (13.35%) Degree
3 1918 (10.93%) Microsoft Certification
4 1438 (8.19%) Security Cleared
5 1139 (6.49%) Cisco Certification
6 1103 (6.28%) MCSE
7 1033 (5.89%) SC Cleared
8 798 (4.55%) CCNA
9 660 (3.76%) MCSA
10 622 (3.54%) MCP
11 585 (3.33%) MCITP
12 483 (2.75%) CCNP
13 450 (2.56%) ITIL Foundation Certificate
14 408 (2.32%) CISSP
15 390 (2.22%) VMware Certified Professional (VCP)
16 345 (1.97%) PRINCE2 Practitioner
17 341 (1.94%) PRINCE2 Certification
18 332 (1.89%) ISEB
19 276 (1.57%) PMI Certification
20 222 (1.26%) MCTS
Quality Assurance & Compliance
1 2437 (13.89%) SLA
2 670 (3.82%) ISO/IEC 27001
3 459 (2.62%) COBIT
4 442 (2.52%) QA
5 301 (1.72%) PCI DSS
6 300 (1.71%) ISO 9001
7 167 (0.95%) Sarbanes-Oxley
8 58 (0.33%) ISO/IEC 17799
9 32 (0.18%) ISO 9000
10 30 (0.17%) COSO
11 29 (0.17%) Basel II
12 22 (0.13%) Data Quality
13 19 (0.11%) ISO 14001
14 17 (0.097%) ISO/IEC 20000
15 15 (0.085%) Solvency II
16 14 (0.080%) Basel III
17 13 (0.074%) P3O
18 11 (0.063%) IAS 39
18 11 (0.063%) GxP
19 9 (0.051%) TickIT
System Software
1 3559 (20.28%) Active Directory
2 1765 (10.06%) VMware Infrastructure
3 670 (3.82%) Hyper-V
4 594 (3.38%) XenApp
5 560 (3.19%) vSphere
6 452 (2.58%) VMware ESX
7 259 (1.48%) XenDesktop
8 200 (1.14%) VMware ESXi
9 132 (0.75%) XenServer
10 114 (0.65%) UAG
11 103 (0.59%) Oracle RAC
11 103 (0.59%) Terminal Services
12 94 (0.54%) vCloud
13 88 (0.50%) KVM
14 87 (0.50%) Microsoft App-V
15 73 (0.42%) NFS
16 72 (0.41%) Microsoft Virtual Server
17 66 (0.38%) Oracle RMAN
17 66 (0.38%) Xen
18 63 (0.36%) Forefront TMG
Systems Management
1 671 (3.82%) SCCM
2 322 (1.83%) SCOM
3 230 (1.31%) Backup Exec
4 216 (1.23%) WSUS
4 216 (1.23%) NetBackup
5 208 (1.19%) Puppet
6 146 (0.83%) Nagios
7 115 (0.66%) Tivoli
8 105 (0.60%) Norton AntiVirus
9 93 (0.53%) Data Guard
10 89 (0.51%) OpenView
11 88 (0.50%) Opscode Chef
12 72 (0.41%) Oracle Enterprise Manager
13 65 (0.37%) EMC NetWorker
14 63 (0.36%) Cisco CUCM
15 50 (0.28%) ZABBIX
16 44 (0.25%) Tivoli Storage Manager
17 43 (0.25%) Cacti
18 40 (0.23%) HP Quality Center
19 39 (0.22%) SolarWinds Orion
Vendors
1 4919 (28.03%) Microsoft
2 2933 (16.71%) VMware
3 2213 (12.61%) Cisco
4 1870 (10.66%) Citrix
5 1805 (10.28%) Oracle
6 1291 (7.36%) HP
7 575 (3.28%) Red Hat
8 562 (3.20%) SAP
9 548 (3.12%) NetApp
10 511 (2.91%) IBM
11 487 (2.77%) Remedy
12 468 (2.67%) EMC
13 434 (2.47%) Juniper
14 406 (2.31%) CheckPoint
15 381 (2.17%) Symantec
16 368 (2.10%) Dell
17 351 (2.00%) ServiceNow
18 314 (1.79%) F5
19 285 (1.62%) Apple
20 239 (1.36%) JBoss
London
David Bruce Recruitment
Salary: From £63,000 to £65,000 per annum £63-65K + 28 days holiday + final sa
Posted: 6 hours ago
Huddersfield, West Yorkshire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum
Posted: 8 hours ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 10 hours ago
City, London
Senitor Associates
Salary: £65000 per annum
Posted: 10 hours ago
West Midlands
ReThink Recruitment
Salary: £35000 - £43500 per annum + Excellent benefits
Posted: 10 hours ago
London
Lawrence Harvey IT & Change
Salary: £40000.00 - £50000.00 per annum + Benefits
Posted: 10 hours ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £65,000 to £75,000 per annum + £10K bonus + benefits
Posted: 10 hours ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £38000 - £47000 per annum + Excellent Benefits
Posted: 10 hours ago
Manchester, Lancashire
Rullion IT Plus
Salary: £28000 - £32000 per annum + benefits
Posted: 10 hours ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £40000 - £55000 per annum + Excellent Benefits
Posted: 10 hours ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £26000 - £38000 per annum + Excellent Benefits
Posted: 10 hours ago
Staines, Middlesex
CPS Group UK
Salary: £80000 per annum + 15% Bonus & Extensive Benefits Package
Posted: 11 hours ago
Sheffield, South Yorkshire
Experis Ltd
Posted: 11 hours ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £34000 per annum + benefits
Posted: 11 hours ago
London
Ashdown IT
Salary: £30000 - £40000 per annum + substantial benefits
Posted: 11 hours ago
Harlow, Essex
Experis Ltd
Posted: 11 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Posted: 11 hours ago
Chichester, West Sussex
Search Consultancy
Salary: £45000 - £55000 per annum + Benefits
Posted: 11 hours ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £22000 - £25000 per annum + Generous Benefits
Posted: 11 hours ago
City, London
MBA Ltd
Salary: Market Rates
Posted: 11 hours ago