The table below looks at the statistics for ITIL skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 22 25 26
Rank change year-on-year
+3 +1
Permanent jobs citing ITIL 9470 8227 8470
As % of all permanent IT jobs located in the UK 8.43% 7.43% 7.30%
As % of the Processes & Methodologies category 10.25% 9.09% 9.21%
Number of salaries quoted 7541 6496 6946
Average salary £42,500 £43,750 £42,500
Average salary % change year-on-year
-2.85% +2.94%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £68,800 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92363 90476 91973
As % of all permanent IT jobs located in the UK 82.27% 81.69% 79.29%
Number of salaries quoted 75858 73597 77983
Average salary £48,000 £47,500 £45,000
Average salary % change year-on-year
+1.05% +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £72,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL within the UK.

ITIL Salary Trend in the UK

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL over the 3 months to 26 November 2014 within the UK.

ITIL Salary Histogram in the UK

ITIL
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the UK over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 9011 £42,500 -5.55% 919
London +5 3207 £50,000 -3.84% 284
South East +3 1943 £41,500 -2.35% 200
City of London +6 873 £52,500 - 110
Yorkshire +4 842 £36,000 +7.46% 88
East of England +7 786 £40,750 +0.61% 66
West Yorkshire +7 644 £35,000 +2.94% 60
West Midlands +4 641 £42,500 +6.25% 71
South West +6 615 £37,500 - 96
North West +15 613 £40,000 +2.56% 72
Berkshire +12 593 £47,500 - 45
Surrey +6 474 £37,000 -7.50% 30
Leeds +4 447 £37,500 +10.29% 39
Hampshire -11 375 £42,500 +11.84% 53
Birmingham +4 355 £50,750 +6.84% 19
Manchester +20 343 £40,125 +7.00% 52
East Midlands +17 314 £34,000 -2.85% 25
Reading +9 260 £45,000 -10.00% 15
Buckinghamshire +9 257 £40,000 +6.66% 34
Scotland -5 220 £35,000 -12.50% 33
Hertfordshire +13 214 £42,500 +23.42% 33
Cambridgeshire +11 214 £33,500 -16.25% 14
Wiltshire +11 213 £37,500 +7.18% 15
Cheshire +20 192 £42,500 +6.25% 9
Bedfordshire +4 163 £42,500 - 7
Milton Keynes +10 160 £37,750 - 18
Essex +6 159 £42,500 -2.29% 8
Bristol -1 149 £39,500 -1.25% 33
Nottinghamshire +30 116 £40,000 +14.28% 12
Nottingham +35 109 £40,857 +16.73% 9

ITIL
Top 30 Related IT Skills

For the 6 months to 26 November 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 6426 (34.21%) Windows
2 5403 (28.76%) Microsoft
3 4259 (22.67%) Finance
4 3672 (19.55%) Active Directory
5 3560 (18.95%) Service Management
6 3272 (17.42%) Service Delivery
7 3220 (17.14%) MS Excel
8 3173 (16.89%) VMware
9 2955 (15.73%) SQL
10 2835 (15.09%) SLA
11 2689 (14.32%) Cisco
12 2564 (13.65%) PRINCE2
13 2487 (13.24%) MS Office
14 2478 (13.19%) Project Management
15 2445 (13.02%) Degree
16 2313 (12.31%) ITIL Certification
17 2249 (11.97%) Linux
18 2153 (11.46%) Change Management
19 2132 (11.35%) SQL Server
20 2073 (11.04%) Citrix
21 1944 (10.35%) VMware Infrastructure
22 1939 (10.32%) Analytical Skills
23 1875 (9.98%) Windows Server 2008
24 1860 (9.90%) Firewall
25 1857 (9.89%) Oracle
26 1835 (9.77%) Microsoft Certification
27 1801 (9.59%) MS Exchange
28 1769 (9.42%) Incident Management
29 1728 (9.20%) UNIX
30 1577 (8.40%) Windows 7

ITIL
Top Related IT Skills by Category

For the 6 months to 26 November 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 1801 (9.59%) MS Exchange
2 1167 (6.21%) SharePoint
3 790 (4.21%) IIS
4 712 (3.79%) Exchange Server 2010
5 517 (2.75%) Apache
6 500 (2.66%) Lync
7 396 (2.11%) Exchange Server 2007
8 367 (1.95%) Tomcat
9 281 (1.50%) Exchange Server 2003
10 273 (1.45%) WebSphere
11 266 (1.42%) Blackberry Enterprise Server
12 245 (1.30%) WebLogic
13 231 (1.23%) Exchange Server 2013
14 216 (1.15%) JBoss
15 198 (1.05%) CMS
16 156 (0.83%) SharePoint 2010
17 133 (0.71%) IBM Notes
18 128 (0.68%) WebSphere Application Server
19 102 (0.54%) SharePoint 2013
20 90 (0.48%) BizTalk Server
Applications
1 3220 (17.14%) MS Excel
2 2487 (13.24%) MS Office
3 356 (1.90%) MS PowerPoint
4 296 (1.58%) MS Project
5 267 (1.42%) MS Visio
6 49 (0.26%) Spreadsheet
7 25 (0.13%) InfoPath
8 13 (0.069%) SPSS
9 11 (0.059%) Adobe Creative Suite
10 8 (0.043%) FastStats
10 8 (0.043%) PowerPivot
11 7 (0.037%) AutoCAD
12 6 (0.032%) Photoshop
13 5 (0.027%) Adobe Captivate
14 4 (0.021%) Acrobat
15 3 (0.016%) Maya
15 3 (0.016%) 3ds Max
16 2 (0.011%) Adobe Illustrator
16 2 (0.011%) Open Workbench
16 2 (0.011%) QuarkXPress
Business Applications
1 158 (0.84%) Dynamics CRM
2 152 (0.81%) Remedy ITSM
3 112 (0.60%) Oracle EBS
4 89 (0.47%) Oracle EBS R12
5 75 (0.40%) Oracle Applications
6 61 (0.32%) assyst
7 55 (0.29%) SAP FI
8 49 (0.26%) SAP CO
9 48 (0.26%) SAP FI/CO
9 48 (0.26%) Dynamics AX
10 39 (0.21%) SAP Oil and Gas
11 31 (0.17%) SAP CRM
12 29 (0.15%) Oracle General Ledger
13 27 (0.14%) Oracle Payables
13 27 (0.14%) Oracle Financials
14 26 (0.14%) SAP SD
15 24 (0.13%) Oracle HRMS
16 23 (0.12%) Oracle Payroll
17 22 (0.12%) Oracle 11i
17 22 (0.12%) ResourceLink
Cloud Services
1 310 (1.65%) SaaS
2 301 (1.60%) Office 365
3 175 (0.93%) Microsoft Azure
4 136 (0.72%) Cloud Computing
5 111 (0.59%) IaaS
6 105 (0.56%) Amazon AWS
7 73 (0.39%) PaaS
8 34 (0.18%) Google Apps
9 21 (0.11%) Amazon EC2
10 15 (0.080%) Amazon S3
11 11 (0.059%) IBM SmartCloud
12 8 (0.043%) SuccessFactors
13 7 (0.037%) Force.com
14 5 (0.027%) IBM Blueworks
15 4 (0.021%) Rackspace Cloud
16 3 (0.016%) SoftLayer
17 2 (0.011%) Heroku
17 2 (0.011%) Google Cloud Platform
18 1 (0.005%) Google App Engine
18 1 (0.005%) Amazon ElastiCache
Communications & Networking
1 1860 (9.90%) Firewall
2 1320 (7.03%) SAN
3 1275 (6.79%) LAN
4 1269 (6.76%) DNS
5 1237 (6.59%) WAN
6 1230 (6.55%) TCP/IP
7 874 (4.65%) DHCP
8 865 (4.60%) VPN
9 646 (3.44%) Internet
10 524 (2.79%) Wireless
11 467 (2.49%) VoIP
12 418 (2.23%) MPLS
13 412 (2.19%) Network Security
14 359 (1.91%) NAS
15 354 (1.88%) Cisco ASA
16 275 (1.46%) BGP
17 242 (1.29%) HTTP
18 236 (1.26%) SSL
19 232 (1.24%) VLAN
20 216 (1.15%) OSPF
Database & Business Intelligence
1 2132 (11.35%) SQL Server
2 427 (2.27%) SQL Server 2008
3 402 (2.14%) Oracle Database
4 390 (2.08%) MySQL
5 298 (1.59%) Data Warehouse
6 294 (1.57%) Relational Database
7 280 (1.49%) SQL Server Reporting Services
8 270 (1.44%) SQL Server Integration Services
9 222 (1.18%) SQL Server 2005
10 181 (0.96%) Oracle Database 11g
11 162 (0.86%) DB2
12 147 (0.78%) Oracle Database 10g
13 126 (0.67%) SQL Server 2012
14 108 (0.57%) SQL Server Analysis Services
15 103 (0.55%) Data Mining
16 99 (0.53%) Crystal Reports
16 99 (0.53%) Oracle Reports
17 93 (0.50%) RDBMS
18 73 (0.39%) Big Data
19 68 (0.36%) Oracle Database 12c
Development Applications
1 144 (0.77%) Visual Studio
2 129 (0.69%) Team Foundation Server
3 122 (0.65%) Subversion
4 106 (0.56%) JIRA
5 88 (0.47%) Jenkins
6 66 (0.35%) Oracle Forms
7 55 (0.29%) Maven
8 54 (0.29%) Git (software)
9 37 (0.20%) ClearCase
10 26 (0.14%) Oracle APEX
11 25 (0.13%) Selenium
11 25 (0.13%) Atlassian Bamboo
12 24 (0.13%) Eclipse
12 24 (0.13%) Hudson
13 23 (0.12%) QuickTest Pro
14 22 (0.12%) TeamCity
15 21 (0.11%) JUnit
16 20 (0.11%) MSI
17 16 (0.085%) CruiseControl
17 16 (0.085%) ClearQuest
General
1 4259 (22.67%) Finance
2 1012 (5.39%) Retail
3 982 (5.23%) Telecoms
4 922 (4.91%) Banking
5 595 (3.17%) Legal
6 482 (2.57%) Law
7 308 (1.64%) Marketing
8 267 (1.42%) Manufacturing
9 250 (1.33%) Back Office
10 218 (1.16%) Front Office
11 205 (1.09%) Advertising
12 200 (1.06%) Billing
13 156 (0.83%) Investment Banking
14 120 (0.64%) Financial Institution
15 117 (0.62%) Publishing
16 103 (0.55%) Local Government
17 95 (0.51%) Games
18 87 (0.46%) French Language
19 68 (0.36%) Pharmaceutical
20 64 (0.34%) German Language
Job Titles
1 4688 (24.96%) Analyst
2 1888 (10.05%) Support Analyst
3 1791 (9.53%) Service Manager
4 1344 (7.16%) Service Analyst
5 1107 (5.89%) Applications Support
6 1058 (5.63%) Support Engineer
7 1046 (5.57%) Service Desk Analyst
8 1019 (5.42%) Architect
9 836 (4.45%) Project Manager
10 803 (4.27%) Team Leader
11 781 (4.16%) Consultant
12 707 (3.76%) Delivery Manager
13 649 (3.46%) Administrator
14 644 (3.43%) Services Delivery Manager
15 556 (2.96%) Applications Support Analyst
16 507 (2.70%) 2nd Line Support
17 500 (2.66%) IT Support
18 480 (2.56%) Infrastructure Engineer
19 479 (2.55%) Infrastructure Manager
20 447 (2.38%) Technical Support
Libraries, Frameworks & Software Standards
1 834 (4.44%) .NET
2 498 (2.65%) HTML
3 475 (2.53%) XML
4 405 (2.16%) Web Services
5 322 (1.71%) CSS
6 283 (1.51%) Middleware
7 275 (1.46%) ASP.NET
8 220 (1.17%) J2EE
9 133 (0.71%) .NET Framework
10 103 (0.55%) jQuery
11 89 (0.47%) SOAP
12 84 (0.45%) LAMP
13 73 (0.39%) JSP
14 65 (0.35%) Ajax
15 55 (0.29%) HTML5
16 49 (0.26%) Application Packaging
17 47 (0.25%) XSLT
17 47 (0.25%) Oracle Fusion
18 44 (0.23%) REST
19 42 (0.22%) JDBC
Miscellaneous
1 1939 (10.32%) Analytical Skills
2 1189 (6.33%) Management Information System
3 577 (3.07%) Blackberry
4 490 (2.61%) Computer Science
5 416 (2.21%) Clustering
6 277 (1.47%) Replication
7 270 (1.44%) CMDB
8 222 (1.18%) Enterprise Software
9 209 (1.11%) Statistics
10 193 (1.03%) PMI
11 180 (0.96%) Open Source
12 159 (0.85%) Fat Client
12 159 (0.85%) Thin Client
13 154 (0.82%) Mathematics
14 139 (0.74%) Client/Server
15 135 (0.72%) User Experience
16 129 (0.69%) Video Conferencing
17 125 (0.67%) PKI
18 106 (0.56%) Life Science
19 98 (0.52%) CLARiiON
Operating Systems
1 6426 (34.21%) Windows
2 2249 (11.97%) Linux
3 1875 (9.98%) Windows Server 2008
4 1728 (9.20%) UNIX
5 1577 (8.40%) Windows 7
6 1196 (6.37%) Windows Server 2003
7 932 (4.96%) Windows Server 2012
8 905 (4.82%) Windows XP
9 447 (2.38%) Red Hat Enterprise Linux
10 422 (2.25%) Solaris
11 404 (2.15%) Windows 8
12 230 (1.22%) AIX
13 191 (1.02%) CentOS
14 151 (0.80%) Android
15 143 (0.76%) Mac OS X
16 96 (0.51%) Windows 2000
17 90 (0.48%) Windows Vista
18 85 (0.45%) SUSE
19 79 (0.42%) Ubuntu
20 78 (0.42%) Apple iOS
Processes & Methodologies
1 3560 (18.95%) Service Management
2 3272 (17.42%) Service Delivery
3 2564 (13.65%) PRINCE2
4 2478 (13.19%) Project Management
5 2153 (11.46%) Change Management
6 1769 (9.42%) Incident Management
7 1552 (8.26%) Problem Management
8 1223 (6.51%) Agile Software Development
9 1192 (6.35%) Stakeholder Management
10 1073 (5.71%) ITSM
11 885 (4.71%) ITIL V3
12 879 (4.68%) Continuous Improvement
13 843 (4.49%) Mentoring
14 789 (4.20%) Disaster Recovery
15 784 (4.17%) Configuration Management
16 705 (3.75%) E-Commerce
17 702 (3.74%) CRM
18 675 (3.59%) Release Management
19 652 (3.47%) Information Security
20 602 (3.20%) Root Cause Analysis
Programming Languages
1 2955 (15.73%) SQL
2 876 (4.66%) Java
3 606 (3.23%) PowerShell
4 504 (2.68%) C#
5 476 (2.53%) Perl
6 378 (2.01%) JavaScript
7 350 (1.86%) C
8 301 (1.60%) Shell Script
9 277 (1.47%) Python
10 269 (1.43%) PL/SQL
11 264 (1.41%) T-SQL
12 240 (1.28%) Bash Shell
13 221 (1.18%) PHP
14 209 (1.11%) VB
15 169 (0.90%) VBScript
16 128 (0.68%) C++
17 108 (0.57%) VBA
18 88 (0.47%) Ruby
19 86 (0.46%) VB.NET
20 58 (0.31%) ABAP
Qualifications
1 2445 (13.02%) Degree
2 2313 (12.31%) ITIL Certification
3 1835 (9.77%) Microsoft Certification
4 1443 (7.68%) Security Cleared
5 1330 (7.08%) Cisco Certification
6 1051 (5.60%) SC Cleared
7 1038 (5.53%) MCSE
8 877 (4.67%) CCNA
9 689 (3.67%) MCP
10 625 (3.33%) MCSA
11 600 (3.19%) CCNP
12 532 (2.83%) ITIL Foundation Certificate
13 495 (2.64%) MCITP
14 399 (2.12%) CISSP
15 380 (2.02%) PMI Certification
16 365 (1.94%) VMware Certified Professional (VCP)
17 320 (1.70%) ISEB
18 287 (1.53%) PRINCE2 Certification
19 242 (1.29%) DV Cleared
20 232 (1.24%) CISA
Quality Assurance & Compliance
1 2835 (15.09%) SLA
2 626 (3.33%) ISO/IEC 27001
3 458 (2.44%) COBIT
4 427 (2.27%) QA
5 352 (1.87%) PCI DSS
6 276 (1.47%) ISO 9001
7 205 (1.09%) Sarbanes-Oxley
8 54 (0.29%) ISO/IEC 17799
9 37 (0.20%) COSO
10 27 (0.14%) JSP 440
11 22 (0.12%) ISO 14001
12 21 (0.11%) Data Quality
13 13 (0.069%) Solvency II
13 13 (0.069%) ISO 9000
14 9 (0.048%) Basel II
14 9 (0.048%) Basel III
15 8 (0.043%) ISO/IEC 20000
15 8 (0.043%) HL7
16 7 (0.037%) DICOM
16 7 (0.037%) GxP
System Software
1 3672 (19.55%) Active Directory
2 1944 (10.35%) VMware Infrastructure
3 642 (3.42%) vSphere
4 635 (3.38%) XenApp
5 628 (3.34%) Hyper-V
6 400 (2.13%) VMware ESX
7 268 (1.43%) XenDesktop
8 224 (1.19%) VMware ESXi
9 141 (0.75%) Terminal Services
10 132 (0.70%) XenServer
11 126 (0.67%) Microsoft App-V
12 119 (0.63%) Firmware
13 117 (0.62%) Oracle RMAN
14 111 (0.59%) vCloud
15 110 (0.59%) UAG
16 99 (0.53%) Oracle RAC
17 72 (0.38%) Citrix Presentation Server
18 68 (0.36%) Microsoft Virtual Server
19 67 (0.36%) KVM
20 61 (0.32%) NFS
Systems Management
1 728 (3.88%) SCCM
2 443 (2.36%) SCOM
3 239 (1.27%) Backup Exec
4 221 (1.18%) Puppet
5 213 (1.13%) NetBackup
6 204 (1.09%) Nagios
7 165 (0.88%) WSUS
8 156 (0.83%) Norton AntiVirus
9 139 (0.74%) Data Guard
10 118 (0.63%) Tivoli
11 94 (0.50%) Opscode Chef
12 88 (0.47%) EMC NetWorker
13 72 (0.38%) OpenView
14 54 (0.29%) Oracle Enterprise Manager
14 54 (0.29%) Netcool
14 54 (0.29%) Foglight
15 53 (0.28%) ZABBIX
15 53 (0.28%) HP Data Protector
15 53 (0.28%) SCOrch
16 50 (0.27%) HP SIM
Vendors
1 5403 (28.76%) Microsoft
2 3173 (16.89%) VMware
3 2689 (14.32%) Cisco
4 2073 (11.04%) Citrix
5 1857 (9.89%) Oracle
6 1254 (6.68%) HP
7 714 (3.80%) Juniper
8 610 (3.25%) IBM
9 608 (3.24%) Red Hat
10 592 (3.15%) SAP
11 522 (2.78%) F5
12 520 (2.77%) Remedy
13 512 (2.73%) EMC
14 461 (2.45%) CheckPoint
15 444 (2.36%) NetApp
16 416 (2.21%) Symantec
17 396 (2.11%) Dell
18 272 (1.45%) ServiceNow
19 267 (1.42%) Apple
20 257 (1.37%) SolarWinds
Hungerford, Berkshire
Redrock Consulting Ltd
Salary: Excellent Benefits
Posted: 45 minutes ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £43,000 per annum
Posted: 50 minutes ago
London
Ampersand Consulting
Salary: £42000 per annum + Benefits
Posted: 1 hour ago
Merseyside
Oscar Associates (UK) Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 1 hour ago
Ringwood, Hampshire
TribePost.co.uk
Salary: £15k-£17k. Depending on experience
Posted: 1 hour ago
Ashford, Kent
TribePost.co.uk
Salary: Excellent DOE
Posted: 1 hour ago
London
Harvey Nash plc
Salary: £35000 - £40000 per annum + Benefits
Posted: 14 hours ago
City, London
Harvey Nash plc
Salary: £35000 - £40000 per annum + Benefits
Posted: 14 hours ago
Farnborough, Hampshire
Skyscape Cloud Services
Salary: Attractive Basic + Bonus + Benefits
Posted: 14 hours ago
Stoke-On-Trent, Staffordshire
Circle Recruitment
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 14 hours ago
Worthing, West Sussex
Experis Ltd
Salary: £50000 - £60000 per annum
Posted: 15 hours ago
City, London
Harvey Nash plc
Salary: £23000 - £25000 per annum + Good benefits
Posted: 15 hours ago
Milton Keynes, Buckinghamshire
Opal Tree Solutions
Salary: £60000 - £65000 per annum + Benefits & Car allowance
Posted: 15 hours ago
London
Experis Ltd
Salary: £50000 - £60000 per annum
Posted: 15 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 15 hours ago
Reading, Berkshire
Circle Recruitment
Salary: £30000 - £40000 per annum + bens
Posted: 15 hours ago
Crewe, Cheshire
Venturi
Salary: £45000 - £50000 per annum
Posted: 15 hours ago
Manchester, Lancashire
4it Recruitment Ltd
Salary: Up to £35,000 per annum
Posted: 15 hours ago
Hertfordshire
CDI Anders Elite Ltd
Posted: 15 hours ago
London
Lorien Resourcing
Salary: £30000 - £36000 per annum
Posted: 15 hours ago