The table below looks at the statistics for ITIL skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 22 25 25
Rank change year-on-year
+3 0
Permanent jobs citing ITIL 9440 7869 8821
As % of all permanent IT jobs located in the UK 8.27% 7.40% 7.48%
As % of the Processes & Methodologies category 10.10% 9.12% 9.47%
Number of salaries quoted 7530 6387 7259
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £67,500 £67,500 £65,000
UK excluding London average salary £39,000 £40,000 £40,000
% change year-on-year
-2.50% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93443 86275 93127
As % of all permanent IT jobs located in the UK 81.90% 81.15% 79.01%
Number of salaries quoted 74604 70751 78836
Average salary £47,500 £47,500 £46,000
Average salary % change year-on-year
- +3.26%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL within the UK.

ITIL Salary Trend in the UK

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL over the 3 months to 16 September 2014 within the UK.

ITIL Salary Histogram in the UK

ITIL
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 8870 £42,500 -5.55% 897
London +5 3365 £50,000 - 327
South East +3 2045 £40,000 -5.88% 199
City of London +4 896 £50,000 - 111
Yorkshire -1 779 £32,500 -5.79% 66
Berkshire +7 631 £50,000 +5.26% 41
East of England +3 629 £41,250 +3.12% 54
North West +12 599 £40,000 +2.56% 61
West Yorkshire +2 570 £33,000 -5.71% 48
West Midlands -2 543 £42,233 -6.15% 63
South West +1 519 £36,500 -2.66% 87
Hampshire +2 456 £42,000 +12.00% 46
Surrey +2 428 £35,000 -17.64% 41
Leeds -3 427 £33,000 -2.94% 28
Manchester +12 325 £38,000 -1.29% 23
East Midlands +11 318 £33,500 -6.05% 24
Birmingham -1 298 £52,500 +5.00% 22
Scotland -1 259 £39,000 -2.50% 19
Reading +7 231 £49,500 -1.00% 18
Cambridgeshire +24 206 £41,000 +17.14% 16
Hertfordshire +3 190 £40,000 -5.88% 20
Buckinghamshire -3 188 £38,000 -10.58% 28
Cheshire +10 184 £40,000 +6.66% 29
Wiltshire +4 162 £37,500 +7.14% 25
Bristol +11 150 £39,750 -0.62% 29
Glasgow +27 137 £37,500 -3.22% 9
West Sussex +1 136 £34,000 -2.85% 6
Northamptonshire -1 130 £32,500 -2.98% 11
Cambridge +23 122 £40,500 +1.25% 8
Milton Keynes -6 120 £37,500 -6.25% 14

ITIL
Top 30 Related IT Skills

For the 6 months to 16 September 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 6369 (34.67%) Windows
2 5172 (28.16%) Microsoft
3 4224 (23.00%) Finance
4 3654 (19.89%) Active Directory
5 3590 (19.54%) Service Management
6 3236 (17.62%) Service Delivery
7 3229 (17.58%) VMware
8 3100 (16.88%) MS Excel
9 2878 (15.67%) SQL
10 2618 (14.25%) SLA
11 2579 (14.04%) PRINCE2
12 2544 (13.85%) Cisco
13 2504 (13.63%) Project Management
14 2443 (13.30%) Degree
15 2352 (12.80%) ITIL Certification
16 2334 (12.71%) Linux
17 2249 (12.24%) MS Office
18 2052 (11.17%) SQL Server
19 1991 (10.84%) Change Management
20 1974 (10.75%) Windows Server 2008
21 1950 (10.62%) Microsoft Certification
22 1948 (10.60%) VMware Infrastructure
23 1942 (10.57%) Citrix
24 1865 (10.15%) MS Exchange
25 1859 (10.12%) Oracle
26 1850 (10.07%) Analytical Skills
27 1805 (9.83%) Firewall
28 1736 (9.45%) UNIX
29 1682 (9.16%) Incident Management
30 1579 (8.60%) Windows 7

ITIL
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 1865 (10.15%) MS Exchange
2 1131 (6.16%) SharePoint
3 800 (4.36%) Exchange Server 2010
4 756 (4.12%) IIS
5 534 (2.91%) Apache
6 437 (2.38%) Exchange Server 2007
7 430 (2.34%) Lync
8 326 (1.77%) Tomcat
9 300 (1.63%) Blackberry Enterprise Server
10 298 (1.62%) Exchange Server 2003
11 233 (1.27%) Exchange Server 2013
12 229 (1.25%) WebLogic
13 220 (1.20%) CMS
14 217 (1.18%) WebSphere
15 157 (0.85%) SharePoint 2010
16 116 (0.63%) IBM Notes
17 110 (0.60%) SharePoint 2013
18 84 (0.46%) BizTalk Server
19 78 (0.42%) OpenStack
20 76 (0.41%) WebSphere Application Server
Applications
1 3100 (16.88%) MS Excel
2 2249 (12.24%) MS Office
3 308 (1.68%) MS PowerPoint
4 283 (1.54%) MS Project
5 274 (1.49%) MS Visio
6 45 (0.24%) Spreadsheet
7 30 (0.16%) InfoPath
8 19 (0.10%) FastStats
9 13 (0.071%) SPSS
10 7 (0.038%) Acrobat
10 7 (0.038%) Photoshop
11 6 (0.033%) PowerPivot
11 6 (0.033%) AutoCAD
12 3 (0.016%) Maya
12 3 (0.016%) 3ds Max
12 3 (0.016%) Adobe Illustrator
13 2 (0.011%) QuarkXPress
13 2 (0.011%) Fireworks
13 2 (0.011%) Adobe Captivate
14 1 (0.005%) Doxygen
Business Applications
1 170 (0.93%) Oracle EBS
2 151 (0.82%) Remedy ITSM
3 147 (0.80%) Oracle EBS R12
4 142 (0.77%) Dynamics CRM
5 118 (0.64%) Oracle Applications
6 73 (0.40%) assyst
7 51 (0.28%) Oracle Payroll
8 50 (0.27%) SAP FI
8 50 (0.27%) Oracle General Ledger
9 44 (0.24%) SAP FI/CO
9 44 (0.24%) SAP CO
10 43 (0.23%) Dynamics AX
11 41 (0.22%) Oracle HRMS
12 40 (0.22%) Oracle Financials
13 39 (0.21%) Oracle Payables
14 33 (0.18%) Oracle iProcurement
14 33 (0.18%) Oracle Receivables
15 32 (0.17%) Oracle 11i
16 31 (0.17%) SAP Oil and Gas
17 29 (0.16%) Oracle Assets
Cloud Services
1 336 (1.83%) SaaS
2 296 (1.61%) Office 365
3 186 (1.01%) Microsoft Azure
4 177 (0.96%) Cloud Computing
5 121 (0.66%) IaaS
6 118 (0.64%) Amazon AWS
7 112 (0.61%) PaaS
8 38 (0.21%) Amazon EC2
9 24 (0.13%) Google Apps
10 13 (0.071%) Amazon S3
11 6 (0.033%) SuccessFactors
12 4 (0.022%) Rackspace Cloud
12 4 (0.022%) Force.com
13 3 (0.016%) IBM SmartCloud
14 2 (0.011%) Heroku
15 1 (0.005%) Amazon ElastiCache
15 1 (0.005%) ElastiCache
15 1 (0.005%) IBM Blueworks
Communications & Networking
1 1805 (9.83%) Firewall
2 1423 (7.75%) SAN
3 1312 (7.14%) DNS
4 1281 (6.97%) LAN
5 1239 (6.75%) WAN
6 1210 (6.59%) TCP/IP
7 910 (4.95%) DHCP
8 748 (4.07%) VPN
9 604 (3.29%) Internet
10 445 (2.42%) VoIP
11 442 (2.41%) NAS
12 393 (2.14%) Wireless
13 353 (1.92%) Network Security
14 322 (1.75%) MPLS
15 273 (1.49%) Cisco ASA
16 216 (1.18%) IP Telephony
17 212 (1.15%) LDAP
18 203 (1.11%) VLAN
18 203 (1.11%) HTTP
19 195 (1.06%) BGP
Database & Business Intelligence
1 2052 (11.17%) SQL Server
2 457 (2.49%) Oracle Database
3 420 (2.29%) MySQL
4 412 (2.24%) SQL Server 2008
5 341 (1.86%) SQL Server Reporting Services
6 312 (1.70%) Relational Database
7 300 (1.63%) SQL Server Integration Services
8 283 (1.54%) Data Warehouse
9 211 (1.15%) SQL Server 2005
10 202 (1.10%) Oracle Database 11g
11 145 (0.79%) DB2
12 138 (0.75%) SQL Server Analysis Services
13 137 (0.75%) Oracle Reports
14 135 (0.73%) Oracle Database 10g
15 113 (0.62%) Crystal Reports
16 110 (0.60%) SQL Server 2012
17 103 (0.56%) RDBMS
18 76 (0.41%) Data Mining
19 60 (0.33%) SQL Server 2000
20 56 (0.30%) Oracle Database 12c
Development Applications
1 144 (0.78%) Visual Studio
2 119 (0.65%) Team Foundation Server
3 115 (0.63%) Subversion
4 112 (0.61%) JIRA
5 67 (0.36%) Oracle Forms
6 61 (0.33%) Jenkins
7 52 (0.28%) Git (software)
8 46 (0.25%) Selenium
9 38 (0.21%) JUnit
10 36 (0.20%) Maven
11 27 (0.15%) JMeter
12 25 (0.14%) Oracle APEX
12 25 (0.14%) QuickTest Pro
13 23 (0.13%) Eclipse
14 22 (0.12%) ClearCase
15 21 (0.11%) TeamCity
15 21 (0.11%) LoadRunner
16 20 (0.11%) Hudson
16 20 (0.11%) CruiseControl
17 19 (0.10%) Atlassian Bamboo
General
1 4224 (23.00%) Finance
2 1062 (5.78%) Telecoms
3 940 (5.12%) Retail
4 876 (4.77%) Banking
5 591 (3.22%) Legal
6 498 (2.71%) Law
7 308 (1.68%) Marketing
8 272 (1.48%) Manufacturing
9 266 (1.45%) Advertising
10 217 (1.18%) Back Office
11 173 (0.94%) Billing
12 151 (0.82%) Investment Banking
13 150 (0.82%) Front Office
14 135 (0.73%) Publishing
15 133 (0.72%) Financial Institution
16 91 (0.50%) Local Government
17 89 (0.48%) French Language
18 86 (0.47%) Games
19 74 (0.40%) Pharmaceutical
20 61 (0.33%) German Language
Job Titles
1 4437 (24.15%) Analyst
2 1800 (9.80%) Support Analyst
3 1739 (9.47%) Service Manager
4 1197 (6.52%) Service Analyst
5 1040 (5.66%) Applications Support
6 1014 (5.52%) Support Engineer
7 975 (5.31%) Architect
8 889 (4.84%) Service Desk Analyst
9 853 (4.64%) Consultant
10 808 (4.40%) Project Manager
11 744 (4.05%) Team Leader
12 704 (3.83%) Delivery Manager
13 649 (3.53%) Administrator
14 645 (3.51%) Services Delivery Manager
15 544 (2.96%) Applications Support Analyst
16 502 (2.73%) 2nd Line Support
17 481 (2.62%) Infrastructure Manager
18 474 (2.58%) Infrastructure Engineer
19 456 (2.48%) IT Support
20 448 (2.44%) Technical Support
Libraries, Frameworks & Software Standards
1 839 (4.57%) .NET
2 472 (2.57%) HTML
3 435 (2.37%) XML
4 418 (2.28%) Web Services
5 290 (1.58%) CSS
6 247 (1.34%) Middleware
7 234 (1.27%) ASP.NET
8 215 (1.17%) J2EE
9 145 (0.79%) LAMP
10 105 (0.57%) .NET Framework
11 93 (0.51%) jQuery
12 82 (0.45%) SOAP
13 70 (0.38%) COM
14 61 (0.33%) Ajax
15 54 (0.29%) HTML5
16 51 (0.28%) Spring
17 45 (0.24%) WCF
18 44 (0.24%) Application Packaging
19 41 (0.22%) JSP
20 37 (0.20%) Java EE
Miscellaneous
1 1850 (10.07%) Analytical Skills
2 1133 (6.17%) Management Information System
3 534 (2.91%) Blackberry
4 498 (2.71%) Computer Science
5 402 (2.19%) Clustering
6 285 (1.55%) Replication
7 270 (1.47%) CMDB
8 213 (1.16%) Enterprise Software
9 209 (1.14%) Statistics
10 198 (1.08%) PMI
11 170 (0.93%) Open Source
12 157 (0.85%) Mathematics
13 149 (0.81%) Firmware
14 142 (0.77%) User Experience
15 141 (0.77%) Video Conferencing
16 138 (0.75%) Client/Server
17 126 (0.69%) Fat Client
17 126 (0.69%) Thin Client
18 121 (0.66%) Mainframe
18 121 (0.66%) PKI
Operating Systems
1 6369 (34.67%) Windows
2 2334 (12.71%) Linux
3 1974 (10.75%) Windows Server 2008
4 1736 (9.45%) UNIX
5 1579 (8.60%) Windows 7
6 1259 (6.85%) Windows Server 2003
7 872 (4.75%) Windows XP
8 841 (4.58%) Windows Server 2012
9 474 (2.58%) Solaris
10 460 (2.50%) Red Hat Enterprise Linux
11 322 (1.75%) Windows 8
12 213 (1.16%) AIX
13 170 (0.93%) CentOS
14 145 (0.79%) Mac OS X
15 124 (0.68%) Android
16 121 (0.66%) Ubuntu
17 100 (0.54%) Windows 2000
18 96 (0.52%) Windows Vista
19 81 (0.44%) HPUX
20 78 (0.42%) Mac OS
Processes & Methodologies
1 3590 (19.54%) Service Management
2 3236 (17.62%) Service Delivery
3 2579 (14.04%) PRINCE2
4 2504 (13.63%) Project Management
5 1991 (10.84%) Change Management
6 1682 (9.16%) Incident Management
7 1516 (8.25%) Problem Management
8 1313 (7.15%) Agile Software Development
9 1213 (6.60%) ITSM
10 1129 (6.15%) Stakeholder Management
11 922 (5.02%) ITIL V3
12 846 (4.61%) Continuous Improvement
13 837 (4.56%) Mentoring
14 815 (4.44%) Disaster Recovery
15 798 (4.34%) Configuration Management
16 719 (3.91%) Release Management
17 696 (3.79%) CRM
18 668 (3.64%) Information Security
19 614 (3.34%) E-Commerce
20 597 (3.25%) Root Cause Analysis
Programming Languages
1 2878 (15.67%) SQL
2 898 (4.89%) Java
3 577 (3.14%) PowerShell
4 484 (2.63%) C#
5 473 (2.57%) Perl
6 335 (1.82%) JavaScript
7 325 (1.77%) C
8 317 (1.73%) Python
9 301 (1.64%) T-SQL
10 284 (1.55%) Shell Script
11 257 (1.40%) PL/SQL
12 245 (1.33%) PHP
13 230 (1.25%) VB
14 222 (1.21%) Bash Shell
15 144 (0.78%) VBScript
16 134 (0.73%) Ruby
17 125 (0.68%) VBA
18 122 (0.66%) C++
19 105 (0.57%) VB.NET
20 52 (0.28%) ABAP
Qualifications
1 2443 (13.30%) Degree
2 2352 (12.80%) ITIL Certification
3 1950 (10.62%) Microsoft Certification
4 1347 (7.33%) Security Cleared
5 1263 (6.88%) Cisco Certification
6 1151 (6.27%) MCSE
7 974 (5.30%) SC Cleared
8 872 (4.75%) CCNA
9 676 (3.68%) MCSA
10 620 (3.38%) MCP
11 597 (3.25%) MCITP
12 514 (2.80%) CCNP
13 494 (2.69%) ITIL Foundation Certificate
14 403 (2.19%) VMware Certified Professional (VCP)
15 396 (2.16%) CISSP
16 338 (1.84%) ISEB
17 329 (1.79%) PMI Certification
18 299 (1.63%) PRINCE2 Certification
19 285 (1.55%) PRINCE2 Practitioner
20 249 (1.36%) MCTS
Quality Assurance & Compliance
1 2618 (14.25%) SLA
2 675 (3.67%) ISO/IEC 27001
3 471 (2.56%) COBIT
4 422 (2.30%) QA
5 355 (1.93%) PCI DSS
6 301 (1.64%) ISO 9001
7 195 (1.06%) Sarbanes-Oxley
8 69 (0.38%) ISO/IEC 17799
9 30 (0.16%) COSO
10 25 (0.14%) ISO 9000
11 24 (0.13%) ISO 14001
12 23 (0.13%) Data Quality
13 19 (0.10%) Solvency II
14 16 (0.087%) Basel II
15 13 (0.071%) Basel III
16 12 (0.065%) ISO/IEC 20000
17 10 (0.054%) HL7
18 8 (0.044%) P3O
19 7 (0.038%) TickIT
19 7 (0.038%) GxP
System Software
1 3654 (19.89%) Active Directory
2 1948 (10.60%) VMware Infrastructure
3 681 (3.71%) Hyper-V
4 597 (3.25%) vSphere
5 590 (3.21%) XenApp
6 486 (2.65%) VMware ESX
7 229 (1.25%) XenDesktop
8 207 (1.13%) VMware ESXi
9 136 (0.74%) UAG
10 134 (0.73%) XenServer
11 115 (0.63%) Terminal Services
12 111 (0.60%) Oracle RAC
13 110 (0.60%) vCloud
14 95 (0.52%) Oracle RMAN
15 83 (0.45%) Microsoft App-V
16 78 (0.42%) NFS
16 78 (0.42%) KVM
17 72 (0.39%) Microsoft Virtual Server
18 66 (0.36%) Xen
19 65 (0.35%) Citrix Presentation Server
Systems Management
1 724 (3.94%) SCCM
2 363 (1.98%) SCOM
3 253 (1.38%) Backup Exec
4 220 (1.20%) Puppet
5 214 (1.17%) NetBackup
6 191 (1.04%) Nagios
7 190 (1.03%) WSUS
8 130 (0.71%) Norton AntiVirus
9 125 (0.68%) Data Guard
10 113 (0.62%) Tivoli
11 84 (0.46%) EMC NetWorker
12 80 (0.44%) Opscode Chef
13 76 (0.41%) OpenView
14 67 (0.36%) Oracle Enterprise Manager
15 65 (0.35%) ZABBIX
16 55 (0.30%) HP SIM
17 52 (0.28%) Cisco CUCM
18 50 (0.27%) Cacti
19 47 (0.26%) HP Data Protector
19 47 (0.26%) Cisco UCCX
Vendors
1 5172 (28.16%) Microsoft
2 3229 (17.58%) VMware
3 2544 (13.85%) Cisco
4 1942 (10.57%) Citrix
5 1859 (10.12%) Oracle
6 1313 (7.15%) HP
7 661 (3.60%) Red Hat
8 593 (3.23%) Juniper
9 558 (3.04%) IBM
10 553 (3.01%) NetApp
11 541 (2.95%) EMC
12 537 (2.92%) SAP
13 454 (2.47%) CheckPoint
14 453 (2.47%) Remedy
15 433 (2.36%) F5
16 399 (2.17%) Dell
17 396 (2.16%) Symantec
18 295 (1.61%) ServiceNow
19 294 (1.60%) Apple
20 252 (1.37%) SolarWinds
Sheffield, South Yorkshire
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Cheshire
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West Midlands
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London
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Salary: £22000.00 - £26000.00 per annum + Excellent Benefits
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Salary: From £35,000 to £50,000 per annum depending upon experience
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Salary: £23000 - £28000 per annum + benefits
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