The table below looks at the statistics for ITIL skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 22 24 24
Rank change year-on-year
+2 0
Permanent jobs citing ITIL 9315 7848 8556
As % of all permanent IT jobs located in the UK 8.06% 7.31% 7.31%
As % of the Processes & Methodologies category 9.91% 9.10% 9.29%
Number of salaries quoted 7397 6386 7071
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £67,500 £67,500 £65,000
UK excluding London average salary £39,000 £40,000 £40,000
% change year-on-year
-2.50% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94022 86283 92102
As % of all permanent IT jobs located in the UK 81.34% 80.36% 78.67%
Number of salaries quoted 74935 70632 78012
Average salary £47,500 £47,500 £46,542
Average salary % change year-on-year
- +2.05%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £73,000 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL within the UK.

ITIL Salary Trend in the UK

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL over the 3 months to 2 September 2014 within the UK.

ITIL Salary Histogram in the UK

ITIL
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the UK over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 8703 £42,500 -5.55% 908
London +4 3326 £50,000 - 311
South East +1 2032 £40,000 -5.88% 198
City of London +6 900 £50,000 -4.76% 97
Yorkshire -2 748 £32,500 -3.70% 82
Berkshire +7 609 £50,000 +11.11% 44
East of England +3 605 £40,000 - 62
North West +10 601 £39,875 +2.24% 77
West Yorkshire -2 548 £35,000 - 68
South West +6 492 £37,500 - 82
West Midlands -1 488 £41,750 -7.22% 58
Hampshire +1 454 £40,000 +1.26% 42
Surrey -3 420 £36,500 -14.11% 47
Leeds -3 415 £32,500 -4.41% 46
East Midlands +14 326 £34,000 -8.01% 25
Manchester +9 308 £35,500 -7.79% 41
Scotland +9 298 £40,000 - 21
Birmingham -6 246 £52,500 +5.00% 33
Reading +1 208 £50,000 +5.26% 18
Cambridgeshire +21 196 £41,000 +26.15% 20
Buckinghamshire +3 188 £37,500 -2.59% 26
Cheshire +10 187 £39,875 +2.24% 24
Hertfordshire +7 180 £38,250 -10.00% 18
Bristol +11 153 £38,000 -5.00% 26
Glasgow +32 150 £37,000 -1.33% 11
West Sussex +3 140 £34,000 -2.85% 8
Wiltshire +1 135 £36,000 +2.85% 28
Northamptonshire +7 133 £32,500 -7.14% 10
Milton Keynes -4 127 £39,000 +8.33% 9
Southampton -3 122 £35,000 -6.66% 9

ITIL
Top 30 Related IT Skills

For the 6 months to 2 September 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 6227 (34.73%) Windows
2 5044 (28.13%) Microsoft
3 4155 (23.18%) Finance
4 3574 (19.94%) Active Directory
5 3572 (19.92%) Service Management
6 3234 (18.04%) Service Delivery
7 3122 (17.41%) VMware
8 3038 (16.95%) MS Excel
9 2832 (15.80%) SQL
10 2564 (14.30%) SLA
11 2504 (13.97%) PRINCE2
12 2459 (13.72%) Project Management
13 2418 (13.49%) Cisco
14 2387 (13.31%) Degree
15 2329 (12.99%) ITIL Certification
16 2282 (12.73%) Linux
17 2201 (12.28%) MS Office
18 2001 (11.16%) SQL Server
19 1953 (10.89%) Windows Server 2008
20 1929 (10.76%) Microsoft Certification
21 1912 (10.66%) Change Management
22 1891 (10.55%) Citrix
23 1869 (10.43%) VMware Infrastructure
24 1834 (10.23%) Oracle
25 1826 (10.19%) MS Exchange
26 1747 (9.74%) Firewall
27 1691 (9.43%) UNIX
28 1623 (9.05%) Incident Management
29 1569 (8.75%) Windows 7
30 1480 (8.26%) Problem Management

ITIL
Top Related IT Skills by Category

For the 6 months to 2 September 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 1826 (10.19%) MS Exchange
2 1081 (6.03%) SharePoint
3 808 (4.51%) Exchange Server 2010
4 732 (4.08%) IIS
5 519 (2.89%) Apache
6 449 (2.50%) Exchange Server 2007
7 409 (2.28%) Lync
8 314 (1.75%) Tomcat
9 301 (1.68%) Exchange Server 2003
10 290 (1.62%) Blackberry Enterprise Server
11 240 (1.34%) Exchange Server 2013
12 224 (1.25%) CMS
13 222 (1.24%) WebLogic
14 196 (1.09%) WebSphere
15 149 (0.83%) SharePoint 2010
16 114 (0.64%) IBM Notes
17 108 (0.60%) SharePoint 2013
18 87 (0.49%) BizTalk Server
19 71 (0.40%) OpenStack
20 70 (0.39%) WebSphere Application Server
Applications
1 3038 (16.95%) MS Excel
2 2201 (12.28%) MS Office
3 306 (1.71%) MS PowerPoint
4 275 (1.53%) MS Project
5 263 (1.47%) MS Visio
6 42 (0.23%) Spreadsheet
7 28 (0.16%) InfoPath
8 21 (0.12%) FastStats
9 13 (0.073%) SPSS
10 10 (0.056%) Photoshop
11 6 (0.033%) AutoCAD
11 6 (0.033%) Acrobat
12 4 (0.022%) PowerPivot
13 3 (0.017%) Adobe Captivate
13 3 (0.017%) Maya
13 3 (0.017%) 3ds Max
13 3 (0.017%) Adobe Illustrator
14 2 (0.011%) InDesign
14 2 (0.011%) QuarkXPress
14 2 (0.011%) Fireworks
Business Applications
1 176 (0.98%) Oracle EBS
2 162 (0.90%) Remedy ITSM
3 156 (0.87%) Oracle EBS R12
4 135 (0.75%) Dynamics CRM
5 127 (0.71%) Oracle Applications
6 64 (0.36%) assyst
7 54 (0.30%) Oracle Payroll
8 52 (0.29%) Oracle General Ledger
9 45 (0.25%) SAP FI
9 45 (0.25%) Dynamics AX
10 41 (0.23%) Oracle Financials
11 40 (0.22%) Oracle HRMS
12 39 (0.22%) SAP FI/CO
12 39 (0.22%) SAP CO
13 38 (0.21%) Oracle Payables
14 36 (0.20%) Oracle 11i
15 32 (0.18%) Oracle iProcurement
15 32 (0.18%) Oracle Receivables
16 28 (0.16%) Oracle Assets
17 25 (0.14%) Dynamics NAV
Cloud Services
1 314 (1.75%) SaaS
2 293 (1.63%) Office 365
3 177 (0.99%) Microsoft Azure
3 177 (0.99%) Cloud Computing
4 119 (0.66%) IaaS
5 113 (0.63%) Amazon AWS
6 110 (0.61%) PaaS
7 41 (0.23%) Amazon EC2
8 24 (0.13%) Google Apps
9 11 (0.061%) Amazon S3
10 5 (0.028%) SuccessFactors
11 4 (0.022%) Rackspace Cloud
12 3 (0.017%) IBM SmartCloud
12 3 (0.017%) Heroku
13 2 (0.011%) Force.com
14 1 (0.006%) ElastiCache
14 1 (0.006%) IBM Blueworks
14 1 (0.006%) Amazon ElastiCache
Communications & Networking
1 1747 (9.74%) Firewall
2 1438 (8.02%) SAN
3 1296 (7.23%) DNS
4 1244 (6.94%) LAN
5 1210 (6.75%) WAN
6 1202 (6.70%) TCP/IP
7 896 (5.00%) DHCP
8 728 (4.06%) VPN
9 601 (3.35%) Internet
10 441 (2.46%) NAS
11 419 (2.34%) VoIP
12 360 (2.01%) Wireless
13 349 (1.95%) Network Security
14 303 (1.69%) MPLS
15 254 (1.42%) Cisco ASA
16 211 (1.18%) IP Telephony
17 204 (1.14%) LDAP
18 198 (1.10%) HTTP
19 195 (1.09%) VLAN
20 189 (1.05%) SSL
Database & Business Intelligence
1 2001 (11.16%) SQL Server
2 460 (2.57%) Oracle Database
3 422 (2.35%) MySQL
4 415 (2.31%) SQL Server 2008
5 339 (1.89%) SQL Server Reporting Services
6 308 (1.72%) Relational Database
7 293 (1.63%) SQL Server Integration Services
8 276 (1.54%) Data Warehouse
9 216 (1.20%) SQL Server 2005
10 200 (1.12%) Oracle Database 11g
11 151 (0.84%) DB2
12 140 (0.78%) Oracle Reports
13 134 (0.75%) Oracle Database 10g
13 134 (0.75%) SQL Server Analysis Services
14 111 (0.62%) SQL Server 2012
15 108 (0.60%) Crystal Reports
16 107 (0.60%) RDBMS
17 70 (0.39%) Data Mining
18 61 (0.34%) SQL Server 2000
19 59 (0.33%) Oracle BI EE
Development Applications
1 151 (0.84%) Visual Studio
2 126 (0.70%) Team Foundation Server
3 111 (0.62%) JIRA
4 107 (0.60%) Subversion
5 66 (0.37%) Oracle Forms
6 56 (0.31%) Jenkins
7 49 (0.27%) Git (software)
8 45 (0.25%) Selenium
9 37 (0.21%) JUnit
10 31 (0.17%) Maven
11 28 (0.16%) JMeter
12 25 (0.14%) Oracle APEX
12 25 (0.14%) QuickTest Pro
13 23 (0.13%) LoadRunner
14 22 (0.12%) Eclipse
15 19 (0.11%) TeamCity
15 19 (0.11%) Hudson
15 19 (0.11%) Atlassian Bamboo
16 18 (0.10%) ClearCase
16 18 (0.10%) CruiseControl
General
1 4155 (23.18%) Finance
2 1043 (5.82%) Telecoms
3 926 (5.17%) Retail
4 869 (4.85%) Banking
5 590 (3.29%) Legal
6 503 (2.81%) Law
7 290 (1.62%) Marketing
8 270 (1.51%) Advertising
9 260 (1.45%) Manufacturing
10 219 (1.22%) Back Office
11 170 (0.95%) Billing
12 155 (0.86%) Investment Banking
13 140 (0.78%) Front Office
14 139 (0.78%) Financial Institution
15 134 (0.75%) Publishing
16 96 (0.54%) Local Government
17 84 (0.47%) Games
18 80 (0.45%) French Language
19 66 (0.37%) Pharmaceutical
20 56 (0.31%) Electronics
Job Titles
1 4320 (24.10%) Analyst
2 1795 (10.01%) Support Analyst
3 1775 (9.90%) Service Manager
4 1151 (6.42%) Service Analyst
5 1007 (5.62%) Applications Support
6 961 (5.36%) Support Engineer
7 943 (5.26%) Architect
8 843 (4.70%) Service Desk Analyst
9 834 (4.65%) Consultant
10 774 (4.32%) Project Manager
11 729 (4.07%) Delivery Manager
12 718 (4.00%) Team Leader
13 674 (3.76%) Services Delivery Manager
14 635 (3.54%) Administrator
15 534 (2.98%) Applications Support Analyst
16 502 (2.80%) 2nd Line Support
17 474 (2.64%) Infrastructure Manager
18 456 (2.54%) Infrastructure Engineer
19 437 (2.44%) Technical Support
19 437 (2.44%) IT Support
Libraries, Frameworks & Software Standards
1 831 (4.64%) .NET
2 464 (2.59%) HTML
3 432 (2.41%) XML
4 416 (2.32%) Web Services
5 296 (1.65%) CSS
6 243 (1.36%) Middleware
7 228 (1.27%) ASP.NET
8 205 (1.14%) J2EE
9 142 (0.79%) LAMP
10 107 (0.60%) .NET Framework
11 101 (0.56%) jQuery
12 89 (0.50%) SOAP
13 72 (0.40%) COM
14 66 (0.37%) Ajax
15 56 (0.31%) HTML5
16 52 (0.29%) Spring
17 47 (0.26%) WCF
18 40 (0.22%) JSP
19 38 (0.21%) Application Packaging
20 36 (0.20%) Hibernate
Miscellaneous
1 1118 (6.24%) Management Information System
2 524 (2.92%) Blackberry
3 482 (2.69%) Computer Science
4 393 (2.19%) Clustering
5 296 (1.65%) Replication
6 264 (1.47%) CMDB
7 213 (1.19%) Statistics
8 198 (1.10%) Enterprise Software
9 182 (1.02%) PMI
10 159 (0.89%) Mathematics
11 156 (0.87%) Open Source
12 151 (0.84%) Firmware
13 139 (0.78%) Video Conferencing
14 135 (0.75%) Client/Server
15 124 (0.69%) Mainframe
16 122 (0.68%) PKI
17 112 (0.62%) Thin Client
17 112 (0.62%) Fat Client
18 107 (0.60%) CLARiiON
19 90 (0.50%) iPad
Operating Systems
1 6227 (34.73%) Windows
2 2282 (12.73%) Linux
3 1953 (10.89%) Windows Server 2008
4 1691 (9.43%) UNIX
5 1569 (8.75%) Windows 7
6 1241 (6.92%) Windows Server 2003
7 850 (4.74%) Windows XP
8 813 (4.53%) Windows Server 2012
9 473 (2.64%) Solaris
10 439 (2.45%) Red Hat Enterprise Linux
11 303 (1.69%) Windows 8
12 205 (1.14%) AIX
13 162 (0.90%) CentOS
14 145 (0.81%) Mac OS X
15 124 (0.69%) Android
16 117 (0.65%) Ubuntu
17 96 (0.54%) Windows Vista
18 95 (0.53%) Windows 2000
19 89 (0.50%) HPUX
20 85 (0.47%) Apple iOS
Processes & Methodologies
1 3572 (19.92%) Service Management
2 3234 (18.04%) Service Delivery
3 2504 (13.97%) PRINCE2
4 2459 (13.72%) Project Management
5 1912 (10.66%) Change Management
6 1623 (9.05%) Incident Management
7 1480 (8.26%) Problem Management
8 1230 (6.86%) ITSM
9 1105 (6.16%) Stakeholder Management
10 920 (5.13%) ITIL V3
11 832 (4.64%) Continuous Improvement
12 801 (4.47%) Disaster Recovery
13 800 (4.46%) Mentoring
14 784 (4.37%) Configuration Management
15 712 (3.97%) Release Management
16 676 (3.77%) CRM
17 641 (3.58%) Information Security
18 579 (3.23%) Root Cause Analysis
19 569 (3.17%) E-Commerce
20 548 (3.06%) Line Management
Programming Languages
1 2832 (15.80%) SQL
2 896 (5.00%) Java
3 559 (3.12%) PowerShell
4 488 (2.72%) C#
5 483 (2.69%) Perl
6 351 (1.96%) JavaScript
7 315 (1.76%) C
8 306 (1.71%) Python
9 300 (1.67%) T-SQL
10 278 (1.55%) Shell Script
11 266 (1.48%) PL/SQL
12 241 (1.34%) PHP
13 225 (1.26%) VB
14 220 (1.23%) Bash Shell
15 133 (0.74%) Ruby
16 129 (0.72%) VBScript
17 126 (0.70%) C++
18 123 (0.69%) VBA
19 114 (0.64%) VB.NET
20 50 (0.28%) ABAP
Qualifications
1 2387 (13.31%) Degree
2 2329 (12.99%) ITIL Certification
3 1929 (10.76%) Microsoft Certification
4 1326 (7.40%) Security Cleared
5 1181 (6.59%) Cisco Certification
6 1143 (6.38%) MCSE
7 961 (5.36%) SC Cleared
8 827 (4.61%) CCNA
9 677 (3.78%) MCSA
10 601 (3.35%) MCP
11 583 (3.25%) MCITP
12 483 (2.69%) CCNP
13 477 (2.66%) ITIL Foundation Certificate
14 401 (2.24%) VMware Certified Professional (VCP)
15 397 (2.21%) CISSP
16 337 (1.88%) ISEB
17 304 (1.70%) PMI Certification
18 302 (1.68%) PRINCE2 Certification
19 290 (1.62%) PRINCE2 Practitioner
20 236 (1.32%) MCTS
Quality Assurance & Compliance
1 2564 (14.30%) SLA
2 673 (3.75%) ISO/IEC 27001
3 481 (2.68%) COBIT
4 416 (2.32%) QA
5 328 (1.83%) PCI DSS
6 297 (1.66%) ISO 9001
7 204 (1.14%) Sarbanes-Oxley
8 71 (0.40%) ISO/IEC 17799
9 30 (0.17%) COSO
10 28 (0.16%) ISO 9000
11 26 (0.15%) Basel II
12 23 (0.13%) ISO 14001
12 23 (0.13%) Data Quality
13 14 (0.078%) Basel III
13 14 (0.078%) Solvency II
14 13 (0.073%) ISO/IEC 20000
15 9 (0.050%) IAS 39
15 9 (0.050%) HL7
16 8 (0.045%) P3O
17 7 (0.039%) TickIT
System Software
1 3574 (19.94%) Active Directory
2 1869 (10.43%) VMware Infrastructure
3 667 (3.72%) Hyper-V
4 589 (3.29%) vSphere
5 588 (3.28%) XenApp
6 477 (2.66%) VMware ESX
7 246 (1.37%) XenDesktop
8 205 (1.14%) VMware ESXi
9 134 (0.75%) XenServer
10 127 (0.71%) UAG
11 113 (0.63%) Oracle RAC
12 106 (0.59%) Terminal Services
13 103 (0.57%) vCloud
14 90 (0.50%) Oracle RMAN
15 82 (0.46%) Microsoft App-V
16 79 (0.44%) NFS
16 79 (0.44%) KVM
17 76 (0.42%) Microsoft Virtual Server
18 67 (0.37%) Citrix Presentation Server
19 65 (0.36%) Xen
Systems Management
1 706 (3.94%) SCCM
2 343 (1.91%) SCOM
3 241 (1.34%) Backup Exec
4 221 (1.23%) Puppet
5 216 (1.20%) NetBackup
6 192 (1.07%) WSUS
7 176 (0.98%) Nagios
8 125 (0.70%) Norton AntiVirus
9 122 (0.68%) Data Guard
10 109 (0.61%) Tivoli
11 83 (0.46%) Opscode Chef
12 78 (0.44%) EMC NetWorker
13 77 (0.43%) OpenView
14 70 (0.39%) Oracle Enterprise Manager
15 64 (0.36%) ZABBIX
16 51 (0.28%) HP SIM
17 50 (0.28%) Cisco CUCM
18 49 (0.27%) Cacti
19 44 (0.25%) HP Data Protector
20 41 (0.23%) Cisco UCCX
Vendors
1 5044 (28.13%) Microsoft
2 3122 (17.41%) VMware
3 2418 (13.49%) Cisco
4 1891 (10.55%) Citrix
5 1834 (10.23%) Oracle
6 1319 (7.36%) HP
7 644 (3.59%) Red Hat
8 572 (3.19%) NetApp
9 542 (3.02%) Juniper
10 539 (3.01%) IBM
11 524 (2.92%) EMC
12 518 (2.89%) SAP
13 447 (2.49%) Remedy
14 444 (2.48%) CheckPoint
15 397 (2.21%) Dell
15 397 (2.21%) F5
16 392 (2.19%) Symantec
17 305 (1.70%) ServiceNow
18 288 (1.61%) Apple
19 239 (1.33%) SolarWinds
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 10 hours ago
Andover, Hampshire
Randstad Technologies
Salary: £30000.00 - £33000 per annum + on call + bonus + bens
Posted: 10 hours ago
West Sussex
Roc Search
Salary: £16000 - £19000 per annum
Posted: 10 hours ago
Bath, Avon
Harvey Nash plc
Salary: £40000 - £45000 per annum + Bonus + 35days hols
Posted: 11 hours ago
Newcastle Upon Tyne, Tyne and Wear
Certes Computing Ltd
Salary: £16000 - £19000 per annum
Posted: 11 hours ago
Princes Risborough, Buckinghamshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 11 hours ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: bonus, benefits
Posted: 11 hours ago
Bath, Avon
Harvey Nash plc
Salary: £18000 - £22000 per annum + Bonus + 35 days hols
Posted: 11 hours ago
Chesterfield, Derbyshire
Complete Tech Limited
Posted: 12 hours ago
Windsor, Berkshire
Lorien Resourcing
Salary: £30000 - £45000 per annum + Benefits
Posted: 12 hours ago
London
Marcus Donald People
Salary: £55000 to £60000 per annum
Posted: 12 hours ago
Wetherby, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £33000 per annum + negotiable
Posted: 12 hours ago
City, London
Talent International
Salary: £33000.00 - £37000.0 per annum
Posted: 12 hours ago
West London
Technology Sourcing Limited
Salary: From £60,000 to £80,000 per annum + 20% bonus + Car Allowance
Posted: 12 hours ago
South West London
Aston Carter
Salary: £50000 - £60000 per annum + annual bonus + benefits
Posted: 12 hours ago
City, London
Talent International
Salary: £33000.00 - £37000.0 per annum
Posted: 12 hours ago
London
Complete Tech Limited
Salary: From £38,000 to £49,000 per annum
Posted: 12 hours ago
Wirral, Merseyside
Steria
Salary: From £35,000 to £38,000 per annum
Posted: 13 hours ago
Basildon, Essex
Executive Resource Group
Salary: From £20,000 to £25,000 per annum 10% Bonus
Posted: 13 hours ago
Milton Keynes, Buckinghamshire
Harvey Nash plc
Salary: £38000 per annum
Posted: 13 hours ago