The table below looks at the statistics for ITIL skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 23 25 27
Rank change year-on-year
+2 +2
Permanent jobs citing ITIL 9068 8706 7565
As % of all permanent IT jobs located in the UK 8.19% 7.37% 6.97%
As % of the Processes & Methodologies category 9.69% 8.91% 8.62%
Number of salaries quoted 7134 6904 6162
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,500 £25,000 £25,500
10% offered a salary of more than £67,500 £70,000 £67,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93605 97685 87746
As % of all permanent IT jobs located in the UK 84.58% 82.72% 80.80%
Number of salaries quoted 76475 79074 72329
Average salary £50,000 £48,558 £45,500
Average salary % change year-on-year
+2.96% +6.72%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £71,500 £72,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL within the UK.

ITIL Salary Trend in the UK

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL over the 3 months to 3 July 2015 within the UK.

ITIL Salary Histogram in the UK

ITIL
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 8439 £45,000 +5.88% 834
London +4 3003 £52,500 +5.00% 270
South East +5 2092 £42,500 +6.25% 192
East of England +3 774 £42,500 - 55
City of London -2 735 £55,000 +10.00% 87
Yorkshire +1 679 £35,000 -2.77% 74
West Midlands +2 579 £45,000 - 77
Berkshire +6 566 £50,000 +11.11% 43
South West +6 548 £39,000 -8.23% 63
West Yorkshire +1 502 £36,000 -4.00% 58
Surrey +5 484 £42,500 +6.25% 41
North West 0 484 £40,000 +7.75% 64
Hampshire +5 402 £38,500 +2.66% 43
Leeds +2 350 £37,500 +3.44% 43
East Midlands -1 268 £40,500 +6.57% 29
Buckinghamshire +5 266 £37,500 - 24
Birmingham +8 263 £48,000 -20.00% 38
Hertfordshire 0 259 £45,000 +5.88% 20
Manchester +5 248 £40,000 +18.51% 39
Reading 0 217 £42,000 -15.15% 17
Milton Keynes +5 207 £40,000 +6.66% 23
Wiltshire +7 195 £38,824 -5.88% 24
Cambridgeshire +13 192 £40,750 -4.11% 14
Bedfordshire +15 173 £40,000 -11.11% 9
Scotland -17 167 £47,500 +18.75% 28
Essex +4 143 £48,000 +1.05% 8
Cheshire +1 143 £37,500 -9.63% 18
Wales +2 138 £35,000 +6.06% 19
Cambridge +23 124 £40,000 -8.04% 13
West Sussex -9 120 £39,000 +4.00% 10

ITIL
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 6324 (34.38%) Windows
2 5344 (29.06%) Microsoft
3 4058 (22.06%) Finance
4 3869 (21.04%) Service Management
5 3772 (20.51%) Active Directory
6 3285 (17.86%) Service Delivery
7 3228 (17.55%) VMware
8 2994 (16.28%) MS Excel
9 2785 (15.14%) SQL
10 2698 (14.67%) SLA
11 2677 (14.56%) Project Management
12 2605 (14.16%) Cisco
13 2577 (14.01%) ITIL Certification
14 2517 (13.69%) PRINCE2
15 2384 (12.96%) Degree
16 2169 (11.79%) SQL Server
17 2144 (11.66%) Linux
18 2133 (11.60%) MS Office
19 2117 (11.51%) Citrix
20 2093 (11.38%) VMware Infrastructure
21 2088 (11.35%) Change Management
22 1919 (10.43%) Firewall
23 1894 (10.30%) Windows Server 2008
24 1888 (10.27%) Analytical Skills
25 1832 (9.96%) Data Centre
26 1783 (9.69%) Microsoft Certification
27 1716 (9.33%) Incident Management
28 1662 (9.04%) Oracle
29 1642 (8.93%) MS Exchange
30 1607 (8.74%) Problem Management

ITIL
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 1642 (8.93%) MS Exchange
2 1061 (5.77%) SharePoint
3 782 (4.25%) Exchange Server 2010
4 644 (3.50%) IIS
5 567 (3.08%) Lync
6 356 (1.94%) Exchange Server 2013
7 345 (1.88%) Exchange Server 2007
8 334 (1.82%) Blackberry Enterprise Server
9 288 (1.57%) Apache
10 249 (1.35%) Exchange Server 2003
11 213 (1.16%) Tomcat
12 153 (0.83%) CMS
13 147 (0.80%) WebLogic
14 134 (0.73%) WebSphere
15 116 (0.63%) BizTalk Server
16 110 (0.60%) SharePoint 2010
17 108 (0.59%) SharePoint 2013
18 96 (0.52%) IBM Notes
19 91 (0.49%) JBoss
20 62 (0.34%) OpenStack
Applications
1 2994 (16.28%) MS Excel
2 2133 (11.60%) MS Office
3 282 (1.53%) MS PowerPoint
4 266 (1.45%) MS Project
5 226 (1.23%) MS Visio
6 34 (0.18%) Spreadsheet
7 22 (0.12%) InfoPath
8 20 (0.11%) Adobe Creative Suite
9 19 (0.10%) SPSS
10 9 (0.049%) AutoCAD
11 7 (0.038%) PowerPivot
12 4 (0.022%) Photoshop
12 4 (0.022%) FastStats
13 3 (0.016%) Adobe Illustrator
14 2 (0.011%) DOC1
14 2 (0.011%) PrintSoft PReS
15 1 (0.005%) Acrobat
15 1 (0.005%) MicroStation
15 1 (0.005%) Open Workbench
Business Applications
1 182 (0.99%) Remedy ITSM
2 157 (0.85%) Dynamics CRM
3 141 (0.77%) Oracle EBS
4 122 (0.66%) Oracle EBS R12
5 63 (0.34%) Oracle Applications
6 61 (0.33%) assyst
7 55 (0.30%) Dynamics AX
8 51 (0.28%) SAP SRM
9 43 (0.23%) Maximo
10 42 (0.23%) Oracle Payables
11 41 (0.22%) Oracle General Ledger
12 39 (0.21%) Oracle Receivables
13 35 (0.19%) SAP FI
14 34 (0.18%) SAP FI/CO
14 34 (0.18%) Primavera
14 34 (0.18%) SAP CO
15 33 (0.18%) SAP SM
15 33 (0.18%) Summit
15 33 (0.18%) SAP CRM
16 32 (0.17%) Oracle ERP
Cloud Services
1 510 (2.77%) Office 365
2 409 (2.22%) Amazon AWS
3 358 (1.95%) SaaS
4 294 (1.60%) Cloud Computing
5 257 (1.40%) Microsoft Azure
6 135 (0.73%) PaaS
7 116 (0.63%) IaaS
8 65 (0.35%) Mimecast
9 50 (0.27%) Amazon EC2
10 38 (0.21%) Amazon S3
11 23 (0.13%) Google Apps
12 19 (0.10%) AWS CloudFormation
13 18 (0.098%) Azure Active Directory
14 15 (0.082%) Yammer
15 13 (0.071%) Google Cloud Platform
15 13 (0.071%) IBM SmartCloud
16 11 (0.060%) Google Analytics
16 11 (0.060%) GitHub
17 10 (0.054%) Force.com
17 10 (0.054%) Terremark
Communications & Networking
1 1919 (10.43%) Firewall
2 1526 (8.30%) WAN
3 1513 (8.23%) LAN
4 1314 (7.14%) DNS
5 1171 (6.37%) TCP/IP
6 1140 (6.20%) SAN
7 906 (4.93%) DHCP
8 801 (4.36%) VPN
9 644 (3.50%) VoIP
10 623 (3.39%) Internet
11 532 (2.89%) Network Security
12 502 (2.73%) Wireless
13 467 (2.54%) MPLS
14 410 (2.23%) Cisco ASA
15 317 (1.72%) BGP
16 306 (1.66%) Cisco Nexus
17 300 (1.63%) NAS
18 296 (1.61%) VLAN
19 272 (1.48%) OSPF
20 211 (1.15%) SSL
Database & Business Intelligence
1 2169 (11.79%) SQL Server
2 437 (2.38%) Oracle Database
3 387 (2.10%) SQL Server 2008
4 339 (1.84%) MySQL
5 336 (1.83%) SQL Server Reporting Services
5 336 (1.83%) SQL Server Integration Services
6 310 (1.69%) Relational Database
7 192 (1.04%) Oracle Database 11g
8 190 (1.03%) SQL Server 2005
9 187 (1.02%) Data Warehouse
10 183 (0.99%) SQL Server 2012
11 178 (0.97%) SQL Server Analysis Services
12 176 (0.96%) Oracle Reports
13 154 (0.84%) Oracle Database 10g
14 130 (0.71%) RDBMS
15 103 (0.56%) Big Data
16 89 (0.48%) DB2
17 83 (0.45%) Crystal Reports
18 75 (0.41%) PostgreSQL
19 70 (0.38%) SAP BW
Development Applications
1 155 (0.84%) Team Foundation Server
2 151 (0.82%) Subversion
3 141 (0.77%) Visual Studio
4 99 (0.54%) JIRA
5 85 (0.46%) Jenkins
6 84 (0.46%) Git (software)
7 74 (0.40%) Oracle Forms
8 62 (0.34%) Maven
9 45 (0.24%) MSI
10 43 (0.23%) VSS/SourceSafe
10 43 (0.23%) Toad
10 43 (0.23%) Selenium
11 35 (0.19%) Ant
12 32 (0.17%) HP UFT
12 32 (0.17%) Rational DOORS
13 30 (0.16%) LoadRunner
14 23 (0.13%) Hudson
15 19 (0.10%) WebDriver
15 19 (0.10%) SQL Server Management Studio (SSMS)
16 18 (0.098%) Moq
General
1 4058 (22.06%) Finance
2 1079 (5.87%) Retail
3 974 (5.30%) Banking
4 928 (5.05%) Telecoms
5 582 (3.16%) Legal
6 539 (2.93%) Law
7 401 (2.18%) Advertising
8 400 (2.17%) Manufacturing
9 252 (1.37%) Marketing
10 230 (1.25%) Front Office
11 226 (1.23%) Back Office
12 224 (1.22%) Financial Institution
13 218 (1.19%) Billing
14 197 (1.07%) Investment Banking
15 135 (0.73%) Publishing
16 99 (0.54%) Pharmaceutical
17 92 (0.50%) Games
18 84 (0.46%) French Language
19 77 (0.42%) German Language
20 71 (0.39%) Local Government
Job Titles
1 4126 (22.43%) Analyst
2 1858 (10.10%) Service Manager
3 1691 (9.19%) Support Analyst
4 1025 (5.57%) Applications Support
5 988 (5.37%) Support Engineer
6 987 (5.37%) Service Analyst
7 936 (5.09%) Project Manager
8 836 (4.55%) Architect
9 832 (4.52%) Service Desk Analyst
10 829 (4.51%) Delivery Manager
11 755 (4.11%) Consultant
12 745 (4.05%) Administrator
13 731 (3.97%) Services Delivery Manager
14 617 (3.35%) Team Leader
15 590 (3.21%) Infrastructure Engineer
16 585 (3.18%) 2nd Line Support
17 543 (2.95%) Applications Support Analyst
18 518 (2.82%) Network Engineer
19 448 (2.44%) IT Support
20 417 (2.27%) Developer
Libraries, Frameworks & Software Standards
1 791 (4.30%) .NET
2 534 (2.90%) Web Services
3 362 (1.97%) HTML
4 348 (1.89%) XML
5 291 (1.58%) ASP.NET
6 225 (1.22%) CSS
7 209 (1.14%) Middleware
8 172 (0.94%) J2EE
9 156 (0.85%) .NET Framework
10 112 (0.61%) jQuery
11 107 (0.58%) Ajax
12 98 (0.53%) Software Packaging
13 90 (0.49%) JSP
14 87 (0.47%) WCF
15 83 (0.45%) SOAP
16 82 (0.45%) REST
17 80 (0.43%) Application Packaging
18 64 (0.35%) SAP Basis
19 58 (0.32%) COM
19 58 (0.32%) ASP.NET MVC
Miscellaneous
1 1888 (10.27%) Analytical Skills
2 1832 (9.96%) Data Centre
3 1263 (6.87%) Management Information System
4 540 (2.94%) Blackberry
5 453 (2.46%) Computer Science
6 359 (1.95%) Clustering
7 268 (1.46%) CMDB
8 250 (1.36%) Replication
9 229 (1.25%) Statistics
10 211 (1.15%) Video Conferencing
11 183 (0.99%) Life Science
12 172 (0.94%) Fat Client
12 172 (0.94%) Thin Client
13 164 (0.89%) Client/Server
14 153 (0.83%) Mathematics
15 152 (0.83%) Enterprise Software
16 143 (0.78%) GIS
17 138 (0.75%) FMCG
18 122 (0.66%) PMI
19 118 (0.64%) NHS
Operating Systems
1 6324 (34.38%) Windows
2 2144 (11.66%) Linux
3 1894 (10.30%) Windows Server 2008
4 1578 (8.58%) Windows 7
5 1313 (7.14%) Windows Server 2012
6 1191 (6.48%) UNIX
7 1113 (6.05%) Windows Server 2003
8 637 (3.46%) Windows XP
9 577 (3.14%) Red Hat Enterprise Linux
10 503 (2.73%) Windows 8
11 334 (1.82%) Solaris
12 218 (1.19%) AIX
13 197 (1.07%) Android
14 140 (0.76%) Apple iOS
15 134 (0.73%) CentOS
16 122 (0.66%) Mac OS X
17 99 (0.54%) Windows Vista
18 98 (0.53%) Windows 2000
19 88 (0.48%) Ubuntu
20 78 (0.42%) Mac OS
Processes & Methodologies
1 3869 (21.04%) Service Management
2 3285 (17.86%) Service Delivery
3 2677 (14.56%) Project Management
4 2517 (13.69%) PRINCE2
5 2088 (11.35%) Change Management
6 1716 (9.33%) Incident Management
7 1607 (8.74%) Problem Management
8 1466 (7.97%) Agile Software Development
9 1278 (6.95%) ITSM
10 1087 (5.91%) Stakeholder Management
11 974 (5.30%) Continuous Improvement
12 859 (4.67%) Information Security
12 859 (4.67%) Mentoring
13 850 (4.62%) Configuration Management
14 835 (4.54%) Disaster Recovery
15 769 (4.18%) ITIL V3
16 687 (3.74%) Line Management
17 676 (3.68%) Root Cause Analysis
18 644 (3.50%) Release Management
19 626 (3.40%) CRM
Programming Languages
1 2785 (15.14%) SQL
2 708 (3.85%) PowerShell
3 637 (3.46%) Java
4 458 (2.49%) C#
5 401 (2.18%) JavaScript
6 399 (2.17%) Perl
7 379 (2.06%) C
8 361 (1.96%) T-SQL
9 321 (1.75%) Python
10 271 (1.47%) PL/SQL
11 258 (1.40%) Shell Script
12 223 (1.21%) Bash Shell
13 154 (0.84%) VBScript
14 148 (0.80%) VB
14 148 (0.80%) PHP
15 122 (0.66%) VBA
16 116 (0.63%) Ruby
17 82 (0.45%) VB.NET
18 77 (0.42%) C++
19 58 (0.32%) ABAP
Qualifications
1 2577 (14.01%) ITIL Certification
2 2384 (12.96%) Degree
3 1783 (9.69%) Microsoft Certification
4 1421 (7.73%) Cisco Certification
5 1390 (7.56%) Security Cleared
6 1102 (5.99%) MCSE
7 1078 (5.86%) CCNA
8 913 (4.96%) SC Cleared
9 622 (3.38%) MCP
10 621 (3.38%) CCNP
11 534 (2.90%) MCSA
12 523 (2.84%) CISSP
13 476 (2.59%) ITIL Foundation Certificate
14 417 (2.27%) VMware Certified Professional (VCP)
15 401 (2.18%) MCITP
16 376 (2.04%) PRINCE2 Certification
17 346 (1.88%) DV Cleared
18 336 (1.83%) ISEB
19 318 (1.73%) CISM
20 278 (1.51%) PMI Certification
Quality Assurance & Compliance
1 2698 (14.67%) SLA
2 774 (4.21%) ISO/IEC 27001
3 517 (2.81%) COBIT
4 414 (2.25%) QA
5 364 (1.98%) PCI DSS
6 252 (1.37%) ISO 9001
7 134 (0.73%) Sarbanes-Oxley
8 43 (0.23%) PMBOK
9 31 (0.17%) JSP 440
10 27 (0.15%) ISO 9000
11 16 (0.087%) Data Quality
12 15 (0.082%) Basel II
13 13 (0.071%) ISO/IEC 17799
14 12 (0.065%) Solvency II
15 11 (0.060%) HL7
16 9 (0.049%) Dodd-Frank
17 8 (0.043%) EMIR
17 8 (0.043%) BS25999
17 8 (0.043%) MiFID
17 8 (0.043%) ISO 14001
System Software
1 3772 (20.51%) Active Directory
2 2093 (11.38%) VMware Infrastructure
3 747 (4.06%) Hyper-V
4 726 (3.95%) XenApp
5 630 (3.43%) vSphere
6 367 (2.00%) XenDesktop
7 338 (1.84%) VMware ESX
8 240 (1.30%) VMware ESXi
9 202 (1.10%) Microsoft App-V
10 163 (0.89%) Terminal Services
11 158 (0.86%) Oracle RAC
12 137 (0.74%) XenServer
13 126 (0.69%) vCloud
14 94 (0.51%) Citrix Presentation Server
15 69 (0.38%) UAG
16 57 (0.31%) NFS
17 56 (0.30%) VMware Server
18 50 (0.27%) Firmware
19 49 (0.27%) ISA Server
20 43 (0.23%) Forefront TMG
Systems Management
1 998 (5.43%) SCCM
2 500 (2.72%) SCOM
3 270 (1.47%) Puppet
4 219 (1.19%) Nagios
5 172 (0.94%) Opscode Chef
6 153 (0.83%) NetBackup
7 150 (0.82%) Backup Exec
8 122 (0.66%) WSUS
9 111 (0.60%) Data Guard
10 101 (0.55%) Oracle RMAN
11 90 (0.49%) Tivoli
11 90 (0.49%) HP Data Protector
12 79 (0.43%) SCVMM
13 74 (0.40%) HP SIM
14 70 (0.38%) Norton AntiVirus
15 69 (0.38%) OpenView
16 65 (0.35%) Ansible
17 57 (0.31%) Oracle Enterprise Manager
18 45 (0.24%) Cisco Prime
19 44 (0.24%) Symantec Endpoint Protection
Vendors
1 5344 (29.06%) Microsoft
2 3228 (17.55%) VMware
3 2605 (14.16%) Cisco
4 2117 (11.51%) Citrix
5 1662 (9.04%) Oracle
6 1350 (7.34%) HP
7 684 (3.72%) SAP
8 598 (3.25%) Red Hat
9 595 (3.24%) IBM
10 557 (3.03%) Juniper
11 525 (2.85%) NetApp
12 513 (2.79%) CheckPoint
13 471 (2.56%) Remedy
14 469 (2.55%) F5
15 419 (2.28%) EMC
16 362 (1.97%) ServiceNow
17 328 (1.78%) Symantec
18 325 (1.77%) Dell
19 221 (1.20%) Avaya
20 213 (1.16%) BMC
Leeds, Yorkshire
InfoUrge Technologies
Salary: bonuses
Posted: 6 hours ago
Milton Keynes, Buckinghamshire
Opal Tree Solutions
Salary: benefits
Posted: 6 hours ago
Sheffield, Yorkshire
Capita Resourcing IT
Salary: Bens
Posted: 6 hours ago
London
Experis IT
Salary: benefits
Posted: 6 hours ago
City, London
SQS Group Ltd
Salary: benefits
Posted: 6 hours ago
Cardiff, South Glamorgan
CPS Group (UK) Ltd
Salary: Competitive+ Excellent Benefits
Posted: 6 hours ago
Oxford, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: Benefits
Posted: 6 hours ago
Birmingham, Warwickshire
Harvey Nash
Salary: Excellent Package
Posted: 6 hours ago
Glasgow, Lanarkshire
Harvey Nash Plc
Salary: Benefits, Annual Bonus
Posted: 6 hours ago
Staines, Middlesex
Zorba Consulting Limited
Salary: £55k - 75k per year + bonus + bens
Posted: 8 hours ago
Hampshire
Zorba Consulting Limited
Salary: £40k - 60k per year + bonus + benefits
Posted: 8 hours ago
Hampshire
Zorba Consulting Limited
Salary: £50k - 65k per year + bonus + benefits
Posted: 8 hours ago
London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £50000 - £60000 Per Annum Benefits
Posted: 15 hours ago
City, London
Rullion IT Plus
Salary: £40000 - £60000 per annum + bonus + benefits
Posted: 16 hours ago
Hampshire
Zorba Consulting Limited
Salary: £50k - 65k per year + bonus + benefits
Posted: 18 hours ago
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £30000 - £40000 per annum + Benefits
Posted: 20 hours ago
Cheshire
Maclean Moore Consulting
Salary: From £30,000 to £45,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: Yesterday
Cheshire
Maclean Moore Consulting
Salary: From £30,000 to £45,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: Yesterday
Basingstoke, Hampshire
Xchanging
Salary: Comms + Bens
Posted: Yesterday
Cheshire
Connected IT
Salary: £35000 - £45000 per annum + Benefits
Posted: Yesterday