The first table below looks at the demand for ITIL skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 22 26 25
Rank change year-on-year
+4 -1
Permanent jobs citing ITIL 8916 7627 7945
As % of all permanent IT jobs located in the UK 7.62% 7.02% 6.77%
As % of the Processes & Methodologies category 9.48% 8.92% 8.73%
Number of salaries quoted 7098 6185 6670
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London average salary £40,000 £40,000 £40,000
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94009 85540 91016
As % of all permanent IT jobs located in the UK 80.38% 78.78% 77.51%
Number of salaries quoted 75646 69804 77415
Average salary £47,500 £46,500 £46,250
Average salary % change year-on-year
+2.15% +0.54%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL within the UK.

ITIL Salary Trend in the UK

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL over the 3 months to 31 July 2014 within the UK.

ITIL Salary Histogram in the UK

ITIL
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the UK over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 8279 £42,500 -5.55% 871
London 0 3227 £49,000 -6.66% 286
South East -2 1923 £40,000 -4.76% 185
City of London +8 916 £50,000 -7.40% 87
Yorkshire -2 706 £35,000 - 77
East of England +9 638 £42,000 +5.00% 52
North West +8 552 £37,123 -3.57% 63
Berkshire +2 552 £47,500 +2.70% 42
West Yorkshire -2 519 £36,000 +2.85% 47
South West +6 473 £40,750 +5.84% 93
Leeds -4 408 £35,000 - 31
Surrey -4 406 £40,000 -5.88% 36
Hampshire 0 403 £40,000 +6.66% 33
West Midlands -7 391 £45,000 - 61
Scotland +11 309 £40,000 +2.56% 33
East Midlands +10 306 £37,500 +7.14% 31
Manchester +5 274 £34,500 -8.00% 39
Hertfordshire +20 207 £42,500 -5.55% 8
Cambridgeshire +15 191 £42,000 +25.37% 25
Reading 0 181 £51,000 +7.36% 11
Buckinghamshire -3 171 £37,500 +3.44% 19
Birmingham -5 162 £58,000 +16.00% 27
West Sussex +3 156 £35,500 +1.42% 15
Bristol +15 151 £41,000 +2.50% 25
Cheshire +2 151 £37,500 -6.25% 11
Glasgow +20 145 £32,000 -14.66% 10
Northamptonshire +13 126 £37,500 +7.14% 11
Milton Keynes -3 124 £42,500 +21.42% 14
Cambridge +18 115 £42,000 +12.00% 14
Wiltshire 0 112 £40,000 +5.26% 22

ITIL
Top 30 Related IT Skills

For the 6 months to 31 July 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 6114 (34.77%) Windows
2 4935 (28.06%) Microsoft
3 4110 (23.37%) Finance
4 3571 (20.31%) Active Directory
5 3561 (20.25%) Service Management
6 3274 (18.62%) Service Delivery
7 2969 (16.88%) VMware
8 2937 (16.70%) MS Excel
9 2805 (15.95%) SQL
10 2532 (14.40%) Project Management
11 2528 (14.38%) PRINCE2
12 2445 (13.90%) SLA
13 2384 (13.56%) ITIL Certification
14 2352 (13.37%) Degree
15 2260 (12.85%) Cisco
16 2204 (12.53%) Linux
17 2114 (12.02%) MS Office
18 1969 (11.20%) Windows Server 2008
19 1957 (11.13%) SQL Server
20 1914 (10.88%) Microsoft Certification
21 1875 (10.66%) Citrix
22 1838 (10.45%) Change Management
23 1797 (10.22%) Oracle
24 1784 (10.14%) MS Exchange
25 1781 (10.13%) VMware Infrastructure
26 1625 (9.24%) Firewall
27 1620 (9.21%) UNIX
28 1568 (8.92%) Windows 7
29 1549 (8.81%) Incident Management
30 1511 (8.59%) Problem Management

ITIL
Top Related IT Skills by Category

For the 6 months to 31 July 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 1784 (10.14%) MS Exchange
2 1055 (6.00%) SharePoint
3 808 (4.59%) Exchange Server 2010
4 716 (4.07%) IIS
5 495 (2.81%) Apache
6 478 (2.72%) Exchange Server 2007
7 362 (2.06%) Lync
8 326 (1.85%) Tomcat
9 311 (1.77%) Blackberry Enterprise Server
10 286 (1.63%) Exchange Server 2003
11 226 (1.29%) WebLogic
12 223 (1.27%) Exchange Server 2013
13 212 (1.21%) CMS
14 200 (1.14%) WebSphere
15 144 (0.82%) SharePoint 2010
16 121 (0.69%) IBM Notes
17 108 (0.61%) SharePoint 2013
18 96 (0.55%) BizTalk Server
19 71 (0.40%) WebSphere Application Server
20 70 (0.40%) SharePoint Server
Applications
1 2937 (16.70%) MS Excel
2 2114 (12.02%) MS Office
3 281 (1.60%) MS Project
4 277 (1.58%) MS PowerPoint
5 245 (1.39%) MS Visio
6 39 (0.22%) Spreadsheet
7 24 (0.14%) InfoPath
8 23 (0.13%) FastStats
9 13 (0.074%) Photoshop
10 11 (0.063%) SPSS
11 7 (0.040%) Acrobat
12 6 (0.034%) AutoCAD
13 4 (0.023%) PowerPivot
14 3 (0.017%) Adobe Illustrator
14 3 (0.017%) Adobe Captivate
15 2 (0.011%) QuarkXPress
15 2 (0.011%) Fireworks
15 2 (0.011%) InDesign
15 2 (0.011%) Maya
15 2 (0.011%) 3ds Max
Business Applications
1 193 (1.10%) Oracle EBS
2 183 (1.04%) Remedy ITSM
3 161 (0.92%) Oracle EBS R12
4 137 (0.78%) Oracle Applications
5 130 (0.74%) Dynamics CRM
6 56 (0.32%) Oracle Payroll
7 52 (0.30%) assyst
8 47 (0.27%) Oracle General Ledger
9 42 (0.24%) Dynamics AX
10 41 (0.23%) Oracle HRMS
11 37 (0.21%) SAP FI
11 37 (0.21%) Oracle Financials
12 36 (0.20%) SAP FI/CO
12 36 (0.20%) SAP CO
13 35 (0.20%) Oracle Payables
13 35 (0.20%) Oracle Receivables
13 35 (0.20%) Oracle 11i
14 28 (0.16%) Dynamics NAV
15 27 (0.15%) Oracle iProcurement
16 24 (0.14%) Oracle Subledger Accounting
Cloud Services
1 290 (1.65%) SaaS
2 264 (1.50%) Office 365
3 186 (1.06%) Cloud Computing
4 147 (0.84%) Microsoft Azure
5 111 (0.63%) IaaS
6 110 (0.63%) PaaS
7 97 (0.55%) Amazon AWS
8 44 (0.25%) Amazon EC2
9 21 (0.12%) Google Apps
10 11 (0.063%) Amazon S3
11 5 (0.028%) IBM SmartCloud
12 4 (0.023%) Rackspace Cloud
13 3 (0.017%) Heroku
14 2 (0.011%) SuccessFactors
15 1 (0.006%) ElastiCache
15 1 (0.006%) GitHub
15 1 (0.006%) Force.com
Communications & Networking
1 1625 (9.24%) Firewall
2 1414 (8.04%) SAN
3 1254 (7.13%) LAN
4 1251 (7.11%) DNS
5 1207 (6.86%) TCP/IP
6 1189 (6.76%) WAN
7 854 (4.86%) DHCP
8 684 (3.89%) VPN
9 605 (3.44%) Internet
10 438 (2.49%) VoIP
11 411 (2.34%) NAS
12 352 (2.00%) Wireless
13 351 (2.00%) Network Security
14 274 (1.56%) MPLS
15 236 (1.34%) Cisco ASA
16 216 (1.23%) LDAP
17 212 (1.21%) IP Telephony
18 194 (1.10%) SSL
19 186 (1.06%) VLAN
20 185 (1.05%) HTTP
Database & Business Intelligence
1 1957 (11.13%) SQL Server
2 483 (2.75%) Oracle Database
3 454 (2.58%) SQL Server 2008
4 419 (2.38%) MySQL
5 359 (2.04%) SQL Server Reporting Services
6 357 (2.03%) Relational Database
7 314 (1.79%) SQL Server Integration Services
8 254 (1.44%) Data Warehouse
9 232 (1.32%) SQL Server 2005
10 185 (1.05%) Oracle Database 11g
11 163 (0.93%) DB2
12 158 (0.90%) Oracle Reports
13 141 (0.80%) RDBMS
14 130 (0.74%) SQL Server 2012
15 127 (0.72%) SQL Server Analysis Services
16 126 (0.72%) Oracle Database 10g
17 105 (0.60%) Crystal Reports
18 67 (0.38%) Oracle BI EE
19 64 (0.36%) Data Mining
20 58 (0.33%) PostgreSQL
Development Applications
1 133 (0.76%) Visual Studio
2 120 (0.68%) Team Foundation Server
3 114 (0.65%) JIRA
4 102 (0.58%) Subversion
5 78 (0.44%) Oracle Forms
6 51 (0.29%) Selenium
7 47 (0.27%) Jenkins
8 45 (0.26%) Git (software)
9 42 (0.24%) JUnit
10 36 (0.20%) JMeter
11 30 (0.17%) Maven
12 29 (0.16%) LoadRunner
13 23 (0.13%) QuickTest Pro
14 22 (0.13%) Oracle APEX
14 22 (0.13%) Toad
15 20 (0.11%) Atlassian Bamboo
15 20 (0.11%) ClearCase
15 20 (0.11%) Ant
15 20 (0.11%) Eclipse
15 20 (0.11%) CruiseControl
General
1 4110 (23.37%) Finance
2 1024 (5.82%) Telecoms
3 902 (5.13%) Retail
4 821 (4.67%) Banking
5 583 (3.32%) Legal
6 509 (2.89%) Law
7 310 (1.76%) Advertising
8 266 (1.51%) Marketing
9 251 (1.43%) Back Office
10 238 (1.35%) Manufacturing
11 149 (0.85%) Billing
12 148 (0.84%) Investment Banking
13 147 (0.84%) Financial Institution
14 129 (0.73%) Publishing
15 107 (0.61%) Front Office
16 95 (0.54%) Local Government
17 88 (0.50%) Games
18 81 (0.46%) French Language
19 69 (0.39%) Pharmaceutical
20 58 (0.33%) German Language
Job Titles
1 4125 (23.46%) Analyst
2 1847 (10.50%) Service Manager
3 1693 (9.63%) Support Analyst
4 1092 (6.21%) Service Analyst
5 921 (5.24%) Applications Support
6 919 (5.23%) Architect
7 918 (5.22%) Support Engineer
8 843 (4.79%) Project Manager
9 828 (4.71%) Consultant
10 823 (4.68%) Service Desk Analyst
11 777 (4.42%) Delivery Manager
12 717 (4.08%) Services Delivery Manager
13 656 (3.73%) Team Leader
14 648 (3.68%) Administrator
15 512 (2.91%) 2nd Line Support
16 488 (2.77%) Applications Support Analyst
17 439 (2.50%) Infrastructure Manager
18 424 (2.41%) IT Support
19 406 (2.31%) Technical Support
20 403 (2.29%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 852 (4.84%) .NET
2 451 (2.56%) XML
3 450 (2.56%) HTML
4 404 (2.30%) Web Services
5 306 (1.74%) CSS
6 252 (1.43%) ASP.NET
7 238 (1.35%) J2EE
8 237 (1.35%) Middleware
9 142 (0.81%) LAMP
10 111 (0.63%) .NET Framework
11 108 (0.61%) SOAP
12 102 (0.58%) jQuery
13 88 (0.50%) COM
14 74 (0.42%) Ajax
15 59 (0.34%) Spring
16 51 (0.29%) HTML5
17 48 (0.27%) WCF
18 42 (0.24%) JSP
19 41 (0.23%) DHTML
19 41 (0.23%) Hibernate
Miscellaneous
1 1067 (6.07%) Management Information System
2 533 (3.03%) Blackberry
3 458 (2.60%) Computer Science
4 398 (2.26%) Clustering
5 302 (1.72%) Replication
6 253 (1.44%) CMDB
7 209 (1.19%) Statistics
8 196 (1.11%) Enterprise Software
9 169 (0.96%) PMI
10 153 (0.87%) Mathematics
11 145 (0.82%) Firmware
11 145 (0.82%) Video Conferencing
11 145 (0.82%) Open Source
12 125 (0.71%) Client/Server
12 125 (0.71%) Mainframe
13 118 (0.67%) Thin Client
13 118 (0.67%) Fat Client
14 113 (0.64%) PKI
15 96 (0.55%) Enterprise Storage
16 94 (0.53%) CLARiiON
Operating Systems
1 6114 (34.77%) Windows
2 2204 (12.53%) Linux
3 1969 (11.20%) Windows Server 2008
4 1620 (9.21%) UNIX
5 1568 (8.92%) Windows 7
6 1240 (7.05%) Windows Server 2003
7 876 (4.98%) Windows XP
8 758 (4.31%) Windows Server 2012
9 482 (2.74%) Solaris
10 404 (2.30%) Red Hat Enterprise Linux
11 334 (1.90%) Windows 8
12 213 (1.21%) AIX
13 182 (1.03%) Mac OS X
14 147 (0.84%) Android
15 144 (0.82%) CentOS
16 111 (0.63%) Apple iOS
17 110 (0.63%) Ubuntu
18 103 (0.59%) HPUX
19 102 (0.58%) Windows 2000
19 102 (0.58%) Windows Vista
Processes & Methodologies
1 3561 (20.25%) Service Management
2 3274 (18.62%) Service Delivery
3 2532 (14.40%) Project Management
4 2528 (14.38%) PRINCE2
5 1838 (10.45%) Change Management
6 1549 (8.81%) Incident Management
7 1511 (8.59%) Problem Management
8 1234 (7.02%) ITSM
9 1045 (5.94%) Stakeholder Management
10 904 (5.14%) ITIL V3
11 802 (4.56%) Continuous Improvement
12 798 (4.54%) Disaster Recovery
13 774 (4.40%) Configuration Management
14 717 (4.08%) Release Management
15 654 (3.72%) CRM
16 602 (3.42%) Information Security
17 557 (3.17%) Risk Management
18 555 (3.16%) Supplier Management
19 542 (3.08%) Root Cause Analysis
20 504 (2.87%) Change Control
Programming Languages
1 2805 (15.95%) SQL
2 932 (5.30%) Java
3 573 (3.26%) PowerShell
4 498 (2.83%) Perl
5 490 (2.79%) C#
6 355 (2.02%) JavaScript
7 336 (1.91%) T-SQL
8 294 (1.67%) C
9 282 (1.60%) Shell Script
10 279 (1.59%) Python
11 248 (1.41%) PHP
12 246 (1.40%) VB
13 239 (1.36%) PL/SQL
14 221 (1.26%) Bash Shell
15 139 (0.79%) VBA
15 139 (0.79%) VB.NET
16 136 (0.77%) Ruby
17 127 (0.72%) VBScript
18 124 (0.71%) C++
19 70 (0.40%) ABAP
Qualifications
1 2384 (13.56%) ITIL Certification
2 2352 (13.37%) Degree
3 1914 (10.88%) Microsoft Certification
4 1411 (8.02%) Security Cleared
5 1147 (6.52%) Cisco Certification
6 1099 (6.25%) MCSE
7 1013 (5.76%) SC Cleared
8 804 (4.57%) CCNA
9 667 (3.79%) MCSA
10 621 (3.53%) MCP
11 585 (3.33%) MCITP
12 471 (2.68%) CCNP
13 442 (2.51%) ITIL Foundation Certificate
14 406 (2.31%) CISSP
15 394 (2.24%) VMware Certified Professional (VCP)
16 336 (1.91%) PRINCE2 Practitioner
17 333 (1.89%) PRINCE2 Certification
18 332 (1.89%) ISEB
19 279 (1.59%) PMI Certification
20 228 (1.30%) MCTS
Quality Assurance & Compliance
1 2445 (13.90%) SLA
2 673 (3.83%) ISO/IEC 27001
3 461 (2.62%) COBIT
4 424 (2.41%) QA
5 302 (1.72%) PCI DSS
6 299 (1.70%) ISO 9001
7 180 (1.02%) Sarbanes-Oxley
8 63 (0.36%) ISO/IEC 17799
9 31 (0.18%) ISO 9000
9 31 (0.18%) COSO
10 29 (0.16%) Basel II
11 23 (0.13%) Data Quality
12 21 (0.12%) ISO 14001
13 16 (0.091%) ISO/IEC 20000
14 14 (0.080%) Solvency II
14 14 (0.080%) Basel III
15 11 (0.063%) IAS 39
15 11 (0.063%) GxP
16 10 (0.057%) P3O
17 9 (0.051%) TickIT
System Software
1 3571 (20.31%) Active Directory
2 1781 (10.13%) VMware Infrastructure
3 680 (3.87%) Hyper-V
4 596 (3.39%) XenApp
5 567 (3.22%) vSphere
6 464 (2.64%) VMware ESX
7 261 (1.48%) XenDesktop
8 198 (1.13%) VMware ESXi
9 140 (0.80%) XenServer
10 117 (0.67%) UAG
11 104 (0.59%) Terminal Services
12 102 (0.58%) Oracle RAC
13 98 (0.56%) vCloud
14 92 (0.52%) KVM
15 88 (0.50%) Microsoft App-V
16 74 (0.42%) NFS
17 73 (0.42%) Microsoft Virtual Server
18 70 (0.40%) Xen
19 64 (0.36%) Oracle RMAN
20 61 (0.35%) Forefront TMG
Systems Management
1 686 (3.90%) SCCM
2 329 (1.87%) SCOM
3 230 (1.31%) Backup Exec
4 217 (1.23%) NetBackup
5 211 (1.20%) Puppet
6 210 (1.19%) WSUS
7 150 (0.85%) Nagios
8 112 (0.64%) Tivoli
9 108 (0.61%) Norton AntiVirus
10 93 (0.53%) Data Guard
11 87 (0.49%) Opscode Chef
12 84 (0.48%) OpenView
13 73 (0.42%) Oracle Enterprise Manager
14 69 (0.39%) EMC NetWorker
15 60 (0.34%) Cisco CUCM
16 57 (0.32%) ZABBIX
17 48 (0.27%) Cacti
18 41 (0.23%) Tivoli Storage Manager
18 41 (0.23%) HP Quality Center
18 41 (0.23%) HP SIM
Vendors
1 4935 (28.06%) Microsoft
2 2969 (16.88%) VMware
3 2260 (12.85%) Cisco
4 1875 (10.66%) Citrix
5 1797 (10.22%) Oracle
6 1303 (7.41%) HP
7 599 (3.41%) Red Hat
8 552 (3.14%) NetApp
9 550 (3.13%) SAP
10 519 (2.95%) IBM
11 475 (2.70%) EMC
12 471 (2.68%) Remedy
13 456 (2.59%) Juniper
14 419 (2.38%) CheckPoint
15 388 (2.21%) Dell
16 378 (2.15%) Symantec
17 349 (1.98%) ServiceNow
18 338 (1.92%) F5
19 293 (1.67%) Apple
20 244 (1.39%) JBoss
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Salary: £35000 - £40000 per annum + benefits
Posted: 3 hours ago
Erskine, Renfrewshire
Experis Ltd
Salary: £35000 - £40000 per annum + benefits
Posted: 3 hours ago
Leicester, Leicestershire
ReThink Recruitment
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 hours ago
Oxford, Oxfordshire
Vertical IT
Salary: £28000 - £34000 per annum
Posted: 4 hours ago
City, London
Sanderson
Salary: £50000 - £80000 per annum + benefits
Posted: 4 hours ago
London
RBW Consulting
Salary: From £25,000 to £45,000 per annum
Posted: 4 hours ago
Altrincham, Cheshire
Circle Recruitment
Salary: £40000 - £50000 per annum + 5K + Bonus + Benefits
Posted: 4 hours ago
Buckinghamshire
Venturi
Salary: £65000 - £72000 per annum + Benefits + Bonus
Posted: 4 hours ago
Altrincham, Cheshire
Circle Recruitment
Salary: £40000 - £52000 per annum + Benefits + Bonus
Posted: 4 hours ago
Dorking, Surrey
Evolution Recruitment Solutions
Salary: 60-70k+9%Bonus+Bens
Posted: 5 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 5 hours ago
Brighton, East Sussex
Capita Resourcing - IT Resourcing
Salary: £50000 - £56000 per annum + bonus
Posted: 5 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 hours ago
Tunbridge Wells, Kent
Complete Tech Limited
Salary: From £35,000 to £50,000 per annum
Posted: 5 hours ago
City, London
Eutopia Solutions Ltd
Salary: £55000.00 - £65000.00 per annum + package
Posted: 5 hours ago
City, London
Eutopia Solutions Ltd
Salary: £55000.00 - £65000.00 per annum + package
Posted: 5 hours ago
Uxbridge, Middlesex
Senitor Associates
Salary: £25000 per annum
Posted: 6 hours ago
Nottingham, Nottinghamshire
TDX Group
Salary: Unspecified Competitive + bonus up to 20%, pension, private healthcare
Posted: 6 hours ago
Reigate, Surrey
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + 15% shift allowance
Posted: 6 hours ago
Leeds, West Yorkshire
ReThink Recruitment
Salary: £50000.00 - £60000.00 per annum
Posted: 6 hours ago