The first table below looks at the demand for ITIL skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 26 28 34
Rank change year-on-year
+2 +6
Permanent jobs citing ITIL 8725 7772 7205
As % of all permanent IT jobs located in the UK 7.19% 7.00% 5.73%
As % of the Processes & Methodologies category 8.95% 8.88% 7.49%
Number of salaries quoted 6922 6229 5821
Average salary £43,000 £42,685 £42,500
Average salary % change year-on-year
+0.73% +0.43%
90% offered a salary of more than £24,500 £25,000 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £40,000
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
97509 87535 96223
As % of all permanent IT jobs located in the UK 80.37% 78.84% 76.56%
Number of salaries quoted 78334 71800 81781
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL within the UK.

ITIL Salary Trend in the UK

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL over the 3 months to 18 April 2014 within the UK.

ITIL Salary Histogram in the UK

ITIL
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +3 8070 £44,000 +0.28% 845
London -1 3065 £50,000 - 347
South East -1 1936 £40,000 -5.88% 190
City of London +7 885 £50,000 -3.84% 110
Yorkshire +2 679 £37,500 +5.63% 61
North West +21 591 £35,000 -6.66% 61
East of England -10 544 £42,000 -1.17% 55
West Yorkshire +2 476 £40,000 +14.28% 40
Surrey -3 432 £42,500 -5.55% 33
Berkshire +8 424 £47,500 +11.76% 49
West Midlands +1 419 £45,000 +20.00% 39
South West -4 418 £42,500 +21.42% 61
Hampshire -4 401 £37,500 -6.25% 41
Leeds +1 365 £40,750 +16.42% 20
East Midlands +2 360 £36,000 +3.59% 23
Manchester +31 337 £32,500 -13.33% 29
Scotland +6 296 £40,000 +6.66% 37
Buckinghamshire +2 264 £35,000 -17.64% 25
Reading +9 214 £47,500 +23.37% 18
Birmingham +7 178 £53,000 +17.77% 16
Hertfordshire -5 171 £45,000 - 17
Wiltshire +3 166 £42,500 +21.42% 25
South Wales +21 156 £33,750 -10.00% 19
Wales +13 156 £33,750 -10.00% 19
Milton Keynes -3 146 £35,500 -14.45% 19
West Sussex +4 137 £50,000 +25.00% 11
Northamptonshire +14 136 £35,000 -7.89% 7
Cheshire +1 128 £35,000 -17.64% 16
Glasgow +6 124 £37,500 +7.14% 18
Essex -4 115 £50,000 +33.33% 10

ITIL
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 5701 (34.92%) Windows
2 4742 (29.05%) Microsoft
3 3858 (23.63%) Finance
4 3365 (20.61%) Service Management
5 3253 (19.93%) Service Delivery
6 3236 (19.82%) Active Directory
7 2686 (16.45%) SQL
8 2649 (16.23%) VMware
9 2567 (15.73%) MS Excel
10 2400 (14.70%) SLA
11 2396 (14.68%) ITIL Certification
12 2393 (14.66%) PRINCE2
13 2372 (14.53%) Project Management
14 2123 (13.01%) Degree
15 1956 (11.98%) Cisco
16 1941 (11.89%) SQL Server
17 1930 (11.82%) Linux
18 1913 (11.72%) Windows Server 2008
19 1867 (11.44%) MS Office
20 1775 (10.87%) Microsoft Certification
21 1693 (10.37%) Citrix
22 1684 (10.32%) Oracle
23 1610 (9.86%) Problem Management
24 1579 (9.67%) MS Exchange
25 1571 (9.62%) UNIX
26 1565 (9.59%) VMware Infrastructure
27 1561 (9.56%) Change Management
28 1412 (8.65%) Firewall
29 1399 (8.57%) Incident Management
30 1389 (8.51%) Windows Server 2003

ITIL
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 1579 (9.67%) MS Exchange
2 1119 (6.85%) SharePoint
3 751 (4.60%) Exchange Server 2010
4 675 (4.14%) IIS
5 451 (2.76%) Exchange Server 2007
6 432 (2.65%) Apache
7 337 (2.06%) Lync
8 329 (2.02%) Blackberry Enterprise Server
9 316 (1.94%) Exchange Server 2003
10 268 (1.64%) Tomcat
11 252 (1.54%) WebLogic
12 209 (1.28%) WebSphere
13 192 (1.18%) SharePoint 2010
14 182 (1.11%) CMS
15 180 (1.10%) Exchange Server 2013
16 132 (0.81%) BizTalk Server
17 126 (0.77%) IBM Notes
18 99 (0.61%) SharePoint 2013
19 89 (0.55%) Oracle Workflow
20 62 (0.38%) Drupal
Applications
1 2567 (15.73%) MS Excel
2 1867 (11.44%) MS Office
3 310 (1.90%) MS Project
4 212 (1.30%) MS Visio
5 206 (1.26%) MS PowerPoint
6 29 (0.18%) InfoPath
7 25 (0.15%) Photoshop
8 23 (0.14%) Spreadsheet
9 15 (0.092%) FastStats
10 10 (0.061%) ProjectWise
10 10 (0.061%) Acrobat
10 10 (0.061%) AutoCAD
11 6 (0.037%) SPSS
12 3 (0.018%) Mingle
13 1 (0.006%) InDesign
13 1 (0.006%) Pro/ENGINEER
13 1 (0.006%) S-PLUS
13 1 (0.006%) Adobe Captivate
13 1 (0.006%) MicroStation
Business Applications
1 209 (1.28%) Remedy ITSM
2 191 (1.17%) Oracle EBS
3 126 (0.77%) Dynamics CRM
4 114 (0.70%) Oracle EBS R12
5 88 (0.54%) Oracle Applications
6 63 (0.39%) SAP SRM
6 63 (0.39%) Dynamics AX
7 52 (0.32%) assyst
8 37 (0.23%) SAP FI
9 33 (0.20%) Oracle Financials
10 31 (0.19%) Oracle General Ledger
11 28 (0.17%) Oracle CRM
12 25 (0.15%) Oracle Payroll
13 24 (0.15%) Dynamics NAV
13 24 (0.15%) SAP FI/CO
13 24 (0.15%) SAP CO
14 23 (0.14%) Oracle HRMS
14 23 (0.14%) Misys Opics
14 23 (0.14%) Oracle BRM
15 22 (0.13%) Temenos T24
Cloud Services
1 220 (1.35%) SaaS
2 166 (1.02%) Office 365
3 154 (0.94%) Cloud Computing
4 76 (0.47%) Amazon AWS
5 64 (0.39%) Microsoft Azure
6 50 (0.31%) IaaS
7 45 (0.28%) PaaS
8 29 (0.18%) Amazon EC2
9 15 (0.092%) Google Apps
10 13 (0.080%) Amazon ELB
11 7 (0.043%) Route 53
12 4 (0.025%) IBM SmartCloud
13 3 (0.018%) Force.com
13 3 (0.018%) GitHub
13 3 (0.018%) Heroku
14 1 (0.006%) OpenShift
Communications & Networking
1 1412 (8.65%) Firewall
2 1348 (8.26%) SAN
3 1296 (7.94%) LAN
4 1230 (7.53%) TCP/IP
5 1225 (7.50%) WAN
6 1182 (7.24%) DNS
7 759 (4.65%) DHCP
8 731 (4.48%) VPN
9 666 (4.08%) Internet
10 537 (3.29%) VoIP
11 437 (2.68%) Wireless
12 358 (2.19%) NAS
13 321 (1.97%) Network Security
14 239 (1.46%) MPLS
15 205 (1.26%) SSL
16 201 (1.23%) LDAP
17 187 (1.15%) IP Telephony
18 185 (1.13%) HTTP
19 180 (1.10%) Cisco ASA
20 168 (1.03%) SMTP
Database & Business Intelligence
1 1941 (11.89%) SQL Server
2 516 (3.16%) SQL Server 2008
3 507 (3.11%) Oracle Database
4 402 (2.46%) Relational Database
5 373 (2.28%) SQL Server Reporting Services
6 333 (2.04%) SQL Server Integration Services
7 305 (1.87%) MySQL
8 276 (1.69%) SQL Server 2005
9 238 (1.46%) Data Warehouse
10 219 (1.34%) Oracle Database 11g
11 197 (1.21%) RDBMS
12 175 (1.07%) DB2
13 168 (1.03%) Oracle Reports
14 148 (0.91%) Oracle Database 10g
15 142 (0.87%) SQL Server 2012
16 117 (0.72%) SQL Server Analysis Services
17 108 (0.66%) SQL Server 2000
18 100 (0.61%) Crystal Reports
19 82 (0.50%) SAP BI
20 68 (0.42%) Oracle BI EE
Development Applications
1 174 (1.07%) Visual Studio
2 155 (0.95%) Team Foundation Server
3 112 (0.69%) JIRA
4 103 (0.63%) Oracle Forms
5 71 (0.43%) Subversion
6 66 (0.40%) Git (software)
7 51 (0.31%) Jenkins
8 40 (0.25%) Selenium
8 40 (0.25%) JUnit
9 30 (0.18%) Toad
9 30 (0.18%) LoadRunner
10 29 (0.18%) Ant
11 27 (0.17%) JMeter
12 24 (0.15%) MSI
12 24 (0.15%) QuickTest Pro
13 23 (0.14%) Maven
13 23 (0.14%) MSBuild
13 23 (0.14%) Bitbucket
14 22 (0.13%) SQL Server Management Studio (SSMS)
15 19 (0.12%) Eclipse
General
1 3858 (23.63%) Finance
2 1020 (6.25%) Telecoms
3 885 (5.42%) Banking
4 753 (4.61%) Retail
5 499 (3.06%) Legal
6 437 (2.68%) Law
7 273 (1.67%) Advertising
8 256 (1.57%) Back Office
9 241 (1.48%) Marketing
10 225 (1.38%) Manufacturing
11 199 (1.22%) Investment Banking
12 155 (0.95%) Financial Institution
13 151 (0.93%) Front Office
14 149 (0.91%) Billing
15 103 (0.63%) Publishing
16 100 (0.61%) Games
17 87 (0.53%) Local Government
18 58 (0.36%) Retail Banking
19 52 (0.32%) Pharmaceutical
20 48 (0.29%) German Language
Job Titles
1 3593 (22.01%) Analyst
2 1688 (10.34%) Service Manager
3 1464 (8.97%) Support Analyst
4 1006 (6.16%) Service Analyst
5 909 (5.57%) Project Manager
6 884 (5.42%) Architect
7 824 (5.05%) Consultant
8 778 (4.77%) Applications Support
9 767 (4.70%) Support Engineer
10 755 (4.63%) Service Desk Analyst
11 697 (4.27%) Delivery Manager
12 680 (4.17%) Administrator
13 654 (4.01%) Services Delivery Manager
14 611 (3.74%) Team Leader
15 438 (2.68%) Applications Support Analyst
16 420 (2.57%) 2nd Line Support
17 415 (2.54%) Developer
18 407 (2.49%) IT Support
19 397 (2.43%) DBA
20 375 (2.30%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 886 (5.43%) .NET
2 498 (3.05%) XML
3 464 (2.84%) HTML
4 406 (2.49%) Web Services
5 324 (1.98%) CSS
6 304 (1.86%) J2EE
7 282 (1.73%) Middleware
8 262 (1.60%) ASP.NET
9 148 (0.91%) SOAP
9 148 (0.91%) .NET Framework
10 105 (0.64%) LAMP
11 87 (0.53%) jQuery
12 85 (0.52%) Ajax
13 81 (0.50%) SAP PI
14 72 (0.44%) SAP XI
14 72 (0.44%) COM
15 64 (0.39%) Spring
16 63 (0.39%) REST
16 63 (0.39%) HTML5
17 51 (0.31%) Hibernate
Miscellaneous
1 835 (5.12%) Management Information System
2 599 (3.67%) Blackberry
3 453 (2.78%) Clustering
4 353 (2.16%) Computer Science
5 296 (1.81%) Replication
6 232 (1.42%) CMDB
7 221 (1.35%) Enterprise Software
8 188 (1.15%) Statistics
9 183 (1.12%) Open Source
10 175 (1.07%) Thin Client
10 175 (1.07%) Fat Client
11 137 (0.84%) Video Conferencing
11 137 (0.84%) PMI
11 137 (0.84%) Enterprise Storage
12 125 (0.77%) Firmware
13 124 (0.76%) iPhone
14 119 (0.73%) iPad
15 111 (0.68%) Mathematics
16 102 (0.62%) Mainframe
17 97 (0.59%) Client/Server
Operating Systems
1 5701 (34.92%) Windows
2 1930 (11.82%) Linux
3 1913 (11.72%) Windows Server 2008
4 1571 (9.62%) UNIX
5 1389 (8.51%) Windows Server 2003
6 1320 (8.09%) Windows 7
7 965 (5.91%) Windows XP
8 583 (3.57%) Windows Server 2012
9 484 (2.96%) Solaris
10 338 (2.07%) Red Hat Enterprise Linux
11 315 (1.93%) Windows 8
12 235 (1.44%) AIX
13 156 (0.96%) Windows Vista
14 152 (0.93%) Mac OS X
15 135 (0.83%) Windows 2000
16 133 (0.81%) Android
17 109 (0.67%) Apple iOS
18 98 (0.60%) Windows 2000 Server
19 96 (0.59%) SUSE
20 81 (0.50%) Mac OS
Processes & Methodologies
1 3365 (20.61%) Service Management
2 3253 (19.93%) Service Delivery
3 2393 (14.66%) PRINCE2
4 2372 (14.53%) Project Management
5 1610 (9.86%) Problem Management
6 1561 (9.56%) Change Management
7 1399 (8.57%) Incident Management
8 1026 (6.29%) ITSM
9 840 (5.15%) Stakeholder Management
10 810 (4.96%) ITIL V3
11 735 (4.50%) Disaster Recovery
12 706 (4.32%) Continuous Improvement
13 650 (3.98%) Configuration Management
14 599 (3.67%) Risk Management
14 599 (3.67%) Release Management
15 575 (3.52%) CRM
16 561 (3.44%) Information Security
17 516 (3.16%) Supplier Management
18 487 (2.98%) Root Cause Analysis
19 486 (2.98%) Change Control
Programming Languages
1 2686 (16.45%) SQL
2 938 (5.75%) Java
3 576 (3.53%) PowerShell
4 569 (3.49%) Perl
5 504 (3.09%) C#
6 403 (2.47%) JavaScript
7 386 (2.36%) T-SQL
8 359 (2.20%) Shell Script
9 291 (1.78%) PL/SQL
10 288 (1.76%) VB
11 280 (1.72%) Python
12 259 (1.59%) PHP
13 253 (1.55%) C
14 230 (1.41%) Bash Shell
15 175 (1.07%) VB.NET
16 143 (0.88%) VBA
17 137 (0.84%) VBScript
18 131 (0.80%) C++
19 116 (0.71%) ABAP
20 108 (0.66%) VB6
Qualifications
1 2396 (14.68%) ITIL Certification
2 2123 (13.01%) Degree
3 1775 (10.87%) Microsoft Certification
4 1351 (8.28%) Security Cleared
5 1113 (6.82%) Cisco Certification
6 1086 (6.65%) MCSE
7 944 (5.78%) SC Cleared
8 758 (4.64%) CCNA
9 590 (3.61%) MCP
10 561 (3.44%) MCSA
11 556 (3.41%) CCNP
12 453 (2.78%) MCITP
13 368 (2.25%) CISSP
14 333 (2.04%) PRINCE2 Certification
15 331 (2.03%) PRINCE2 Practitioner
16 324 (1.98%) VMware Certified Professional (VCP)
17 292 (1.79%) ISEB
18 231 (1.42%) PMI Certification
19 220 (1.35%) MCTS
19 220 (1.35%) DV Cleared
Quality Assurance & Compliance
1 2400 (14.70%) SLA
2 578 (3.54%) ISO/IEC 27001
3 471 (2.89%) COBIT
4 394 (2.41%) QA
5 282 (1.73%) PCI DSS
6 278 (1.70%) ISO 9001
7 129 (0.79%) Sarbanes-Oxley
8 50 (0.31%) COSO
9 30 (0.18%) ISO/IEC 17799
10 27 (0.17%) ISO 9000
11 22 (0.13%) BS25999
12 21 (0.13%) Basel II
13 20 (0.12%) ISO/IEC 20000
14 16 (0.098%) Solvency II
15 15 (0.092%) Data Quality
16 13 (0.080%) TickIT
17 12 (0.074%) GxP
17 12 (0.074%) ISO 14001
18 11 (0.067%) IAS 39
19 10 (0.061%) JSP 440
System Software
1 3236 (19.82%) Active Directory
2 1565 (9.59%) VMware Infrastructure
3 599 (3.67%) Hyper-V
4 558 (3.42%) XenApp
5 551 (3.38%) vSphere
6 334 (2.05%) VMware ESX
7 257 (1.57%) XenDesktop
8 160 (0.98%) VMware ESXi
9 141 (0.86%) XenServer
10 114 (0.70%) Terminal Services
11 109 (0.67%) Oracle RAC
12 104 (0.64%) Microsoft App-V
13 84 (0.51%) KVM
14 70 (0.43%) Xen
14 70 (0.43%) UAG
15 69 (0.42%) Oracle RMAN
16 65 (0.40%) ISA Server
17 60 (0.37%) NFS
18 59 (0.36%) Microsoft Virtual Server
19 58 (0.36%) Forefront TMG
Systems Management
1 617 (3.78%) SCCM
2 363 (2.22%) SCOM
3 240 (1.47%) NetBackup
4 214 (1.31%) WSUS
5 181 (1.11%) Backup Exec
5 181 (1.11%) Puppet
6 138 (0.85%) Nagios
7 115 (0.70%) Tivoli
8 96 (0.59%) Opscode Chef
9 81 (0.50%) Data Guard
10 74 (0.45%) Norton AntiVirus
11 71 (0.43%) OpenView
12 65 (0.40%) HP SIM
13 50 (0.31%) McAfee ePO
13 50 (0.31%) Oracle Enterprise Manager
14 49 (0.30%) Cisco CUCM
15 44 (0.27%) HP Quality Center
16 41 (0.25%) Tivoli Storage Manager
17 35 (0.21%) Systems Management Server (SMS)
18 33 (0.20%) Symantec Enterprise Vault
Vendors
1 4742 (29.05%) Microsoft
2 2649 (16.23%) VMware
3 1956 (11.98%) Cisco
4 1693 (10.37%) Citrix
5 1684 (10.32%) Oracle
6 1204 (7.38%) HP
7 650 (3.98%) SAP
8 554 (3.39%) NetApp
9 537 (3.29%) Remedy
10 447 (2.74%) IBM
11 414 (2.54%) Red Hat
12 398 (2.44%) EMC
13 378 (2.32%) Juniper
14 371 (2.27%) CheckPoint
15 365 (2.24%) Symantec
16 363 (2.22%) ServiceNow
17 303 (1.86%) Dell
18 248 (1.52%) F5
18 248 (1.52%) SolarWinds
19 215 (1.32%) BMC
West Sussex
Cyber Team
Salary: From £36,000 to £40,000 per annum Excellent Benefits
Posted: 15 minutes ago
North London
Cyber Team
Salary: From £38,000 to £43,000 per annum
Posted: 16 minutes ago
Edinburgh, Midlothian
Deerfoot IT Resources Ltd
Salary: competitive salary and benefits
Posted: 39 minutes ago
London
Information Technology Services
Salary: £40k - 45k per year
Posted: 10 hours ago
London
Information Technology Services
Salary: £36k - 40k per year
Posted: 10 hours ago
London
Information Technology Services
Salary: £27k - 32k per year
Posted: 10 hours ago
UK
Information Technology Services
Salary: £18k - 23k per year
Posted: 10 hours ago
Luton, Bedfordshire
Understanding Recruitment
Salary: £60000.00 - £65000.00 per annum + excellent benefits
Posted: 19 hours ago
Leicester, Leicestershire
Hays - University of Leicester
Posted: Yesterday
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: Yesterday
Norwich, Norfolk
SmartSourcing plc
Salary: Benefits
Posted: Yesterday
City, London
Randstad Technologies
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: Yesterday
Watford, Hertfordshire
Salmon Limited
Salary: Market Rates + Benefits
Posted: Yesterday
Sheffield, Yorkshire
Hyphen
Posted: Yesterday
Warwick, Warwickshire
Rolls Royce
Salary: Negotiable
Posted: Yesterday
Sheffield, Yorkshire
Hyphen
Posted: Yesterday
Cambridge, Cambridgeshire
Thales
Posted: 2 days ago
Cambridge, Cambridgeshire
Thales
Posted: 2 days ago
Newbury, Berkshire
Vodafone Group - AMS
Posted: 2 days ago
Watford, Hertfordshire
Mothercare
Posted: 2 days ago