Technical Support Advisor Jobs

Technical Support Adviser
UK

The median Technical Support Adviser salary in the UK is £24,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 865 987 1206
Rank change year-on-year +122 +219 -327
Permanent jobs requiring a Technical Support Advisor 29 6 6
As % of all permanent jobs advertised in the UK 0.030% 0.006% 0.004%
As % of the Job Titles category 0.031% 0.006% 0.004%
Number of salaries quoted 19 3 6
10th Percentile £22,250 £26,500 -
25th Percentile £22,500 £26,875 -
Median annual salary (50th Percentile) £24,000 £30,000 £25,000
Median % change year-on-year -20.00% +20.00% -3.85%
75th Percentile £28,750 £31,250 -
90th Percentile £33,250 £32,000 -
UK excluding London median annual salary £23,000 £30,000 £25,000
% change year-on-year -23.33% +20.00% +19.05%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,901 95,961 148,050
% of permanent jobs with a recognized job title 94.62% 91.57% 96.06%
Number of salaries quoted 66,751 60,281 85,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,686 £60,000 £60,000
Median % change year-on-year -12.19% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £95,495
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Technical Support Advisor
Job Vacancy Trend

Job postings that featured Technical Support Advisor in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Advisor in the UK

Technical Support Advisor
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Advisor.

Salary trend for Technical Support Advisor in the UK

Technical Support Advisor
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Advisor within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +140 27 £24,000 -20.00% 12
UK excluding London +14 24 £23,000 -23.33% 10
South East +41 14 £23,000 - 1
Work from Home +91 9 £23,000 - 3
Midlands +13 9 - - 1
West Midlands +31 7 - - 1
London - 3 £28,000 - 5
East Midlands - 2 - -
East of England - 1 £34,000 - 2

Technical Support Advisor Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 April 2024, Technical Support Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Advisor in the job title.

1 25 (86.21%) Customer Service
2 10 (34.48%) Microsoft Office
2 10 (34.48%) Microsoft
3 8 (27.59%) Telecoms
3 8 (27.59%) Retail
3 8 (27.59%) Social Skills
4 7 (24.14%) Algorithms
4 7 (24.14%) Telematics
4 7 (24.14%) Manufacturing
5 6 (20.69%) French Language
6 5 (17.24%) CRM
7 4 (13.79%) Problem-Solving
8 3 (10.34%) Dutch Language
8 3 (10.34%) Microsoft Excel
9 2 (6.90%) Games
9 2 (6.90%) Mathematics
9 2 (6.90%) xDSL
9 2 (6.90%) 4G
9 2 (6.90%) Line Management
9 2 (6.90%) German Language
9 2 (6.90%) Decarbonisation
9 2 (6.90%) Swedish Language
9 2 (6.90%) Renewable Energy
10 1 (3.45%) Power BI
10 1 (3.45%) Power Platform
10 1 (3.45%) Greek Language
10 1 (3.45%) Hungarian Language
10 1 (3.45%) Italian Language
10 1 (3.45%) Japanese Language
10 1 (3.45%) Latvian Language

Technical Support Advisor Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (34.48%) Microsoft Office
2 3 (10.34%) Microsoft Excel
Cloud Services
1 1 (3.45%) Power Platform
Communications & Networking
1 2 (6.90%) 4G
1 2 (6.90%) xDSL
Database & Business Intelligence
1 1 (3.45%) Power BI
General
1 8 (27.59%) Retail
1 8 (27.59%) Social Skills
1 8 (27.59%) Telecoms
2 7 (24.14%) Manufacturing
3 6 (20.69%) French Language
4 3 (10.34%) Dutch Language
5 2 (6.90%) Games
5 2 (6.90%) German Language
5 2 (6.90%) Swedish Language
6 1 (3.45%) Greek Language
6 1 (3.45%) Hungarian Language
6 1 (3.45%) Italian Language
6 1 (3.45%) Japanese Language
6 1 (3.45%) Latvian Language
6 1 (3.45%) Lithuanian Language
6 1 (3.45%) Norwegian Language
6 1 (3.45%) Polish Language
6 1 (3.45%) Portuguese Language
6 1 (3.45%) Romanian Language
6 1 (3.45%) Serbian Language
Miscellaneous
1 7 (24.14%) Algorithms
2 2 (6.90%) Renewable Energy
3 1 (3.45%) Social Media
Processes & Methodologies
1 25 (86.21%) Customer Service
2 7 (24.14%) Telematics
3 5 (17.24%) CRM
4 4 (13.79%) Problem-Solving
5 2 (6.90%) Decarbonisation
5 2 (6.90%) Line Management
5 2 (6.90%) Mathematics
System Software
1 1 (3.45%) Firmware
Vendors
1 10 (34.48%) Microsoft