The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 68 66 61
Rank change year-on-year
-2 -5
Permanent jobs citing CRM 4357 4546 5207
As % of all permanent IT jobs located in the UK 4.22% 4.11% 4.35%
As % of the Processes & Methodologies category 4.81% 4.78% 5.09%
Number of salaries quoted 3450 3592 4139
Average salary £45,000 £47,500 £47,500
Average salary % change year-on-year
-5.26% -
90% offered a salary of more than £28,500 £30,000 £30,000
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
90517 95084 102220
As % of all permanent IT jobs located in the UK 87.61% 85.94% 85.32%
Number of salaries quoted 75230 76808 82364
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,000 £30,500
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 30 April 2016 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 4107 £45,000 -10.00% 845
London -10 1848 £52,500 - 329
South East +20 936 £42,500 -8.14% 131
East of England +14 326 £47,500 - 64
City of London -27 279 £56,000 +6.66% 84
Surrey +32 249 £39,500 -24.76% 29
Yorkshire +17 237 £40,000 - 50
Berkshire +5 230 £45,000 -25.00% 30
West Midlands -7 220 £45,000 -5.26% 76
North West -2 197 £35,500 -5.33% 114
South West +9 169 £37,000 +5.71% 31
Hertfordshire +53 117 £50,000 - 23
West Yorkshire -14 116 £41,000 +9.33% 33
Birmingham -7 112 £46,000 -8.00% 30
Buckinghamshire +28 111 £42,500 -15.00% 15
Hampshire +4 109 £42,500 +6.25% 16
Manchester +1 108 £36,349 +2.39% 64
East Midlands -7 100 £39,690 -0.77% 39
Scotland -11 100 £37,500 - 25
Leeds -14 92 £41,000 +9.33% 29
West Sussex +21 84 £41,500 -12.63% 9
Bedfordshire +20 83 £54,000 +11.57% 9
Cambridgeshire -19 71 £36,250 -19.44% 15
East Sussex +20 70 £80,000 +113.33% 6
Reading -25 68 £43,743 -31.38% 9
Bristol +32 60 £41,250 +3.12% 12
Brighton +17 58 £80,000 +111.92% 4
Guildford +43 56 £34,000 -47.69% 5
Luton +26 55 £57,500 +24.32% 2
Milton Keynes +23 49 £52,500 +5.00% 10

CRM
Top 30 Related IT Skills

For the 6 months to 30 April 2016, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2418 (28.92%) Microsoft
2 1982 (23.70%) Dynamics CRM
3 1962 (23.46%) SQL
4 1856 (22.20%) Finance
5 1694 (20.26%) Agile Software Development
6 1541 (18.43%) Marketing
7 1524 (18.23%) .NET
8 1508 (18.03%) SQL Server
9 1507 (18.02%) MS Excel
10 1333 (15.94%) Project Management
11 1310 (15.67%) Degree
12 1202 (14.37%) Salesforce.com
13 1135 (13.57%) ERP
14 1098 (13.13%) C#
15 1004 (12.01%) JavaScript
16 998 (11.93%) SAP
17 986 (11.79%) Business Intelligence
18 957 (11.44%) Analytical Skills
19 949 (11.35%) HTML
20 911 (10.89%) Oracle
21 803 (9.60%) Retail
22 798 (9.54%) Windows
23 790 (9.45%) SharePoint
24 754 (9.02%) ASP.NET
25 730 (8.73%) ITIL
26 701 (8.38%) Business Analysis
27 686 (8.20%) E-Commerce
28 660 (7.89%) CSS
29 650 (7.77%) SQL Server Reporting Services
30 622 (7.44%) SaaS

CRM
Top Related IT Skills by Category

For the 6 months to 30 April 2016, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 790 (9.45%) SharePoint
2 366 (4.38%) CMS
3 193 (2.31%) IIS
4 153 (1.83%) BizTalk Server
5 146 (1.75%) MS Exchange
6 118 (1.41%) SAS
7 103 (1.23%) WordPress
8 89 (1.06%) SharePoint 2013
9 86 (1.03%) SharePoint 2010
10 84 (1.00%) Skype for Business
11 73 (0.87%) Apache
12 61 (0.73%) Drupal
12 61 (0.73%) Tomcat
13 58 (0.69%) Exchange Server 2010
14 48 (0.57%) Node.js
15 46 (0.55%) Jadu
16 45 (0.54%) Umbraco
17 43 (0.51%) Sitecore CMS
18 42 (0.50%) NetWeaver
19 40 (0.48%) Exchange Server 2013
Applications
1 1507 (18.02%) MS Excel
2 516 (6.17%) MS Office
3 160 (1.91%) MS Project
4 150 (1.79%) MS PowerPoint
5 96 (1.15%) MS Visio
6 59 (0.71%) SPSS
7 43 (0.51%) Photoshop
8 25 (0.30%) Spreadsheet
9 17 (0.20%) Adobe Captivate
10 16 (0.19%) InfoPath
11 14 (0.17%) Adobe Illustrator
12 11 (0.13%) Acrobat
12 11 (0.13%) Adobe Creative Suite
13 4 (0.048%) SOLIDWORKS
14 2 (0.024%) Adobe After Effects
14 2 (0.024%) Final Cut Pro
14 2 (0.024%) Fireworks
14 2 (0.024%) Maya
14 2 (0.024%) MODO
14 2 (0.024%) RoboHelp
Business Applications
1 1982 (23.70%) Dynamics CRM
2 326 (3.90%) Salesforce.com CRM
3 249 (2.98%) SAP CRM
4 194 (2.32%) Dynamics AX
5 159 (1.90%) Dynamics NAV
6 108 (1.29%) SAP ERP
7 98 (1.17%) Dynamics GP
8 61 (0.73%) Oracle EBS
9 60 (0.72%) Adobe Campaign
10 59 (0.71%) Oracle CRM
10 59 (0.71%) Unica
11 53 (0.63%) SAP Oil and Gas
12 51 (0.61%) SAP Retail
13 48 (0.57%) FastStats
14 47 (0.56%) Eloqua
15 45 (0.54%) SAP SD
16 44 (0.53%) SAP FI
17 42 (0.50%) SAP CO
17 42 (0.50%) SAP FI/CO
18 37 (0.44%) SAP IS-U
Cloud Services
1 622 (7.44%) SaaS
2 310 (3.71%) Office 365
3 298 (3.56%) Microsoft Azure
4 215 (2.57%) Amazon AWS
5 148 (1.77%) Force.com
6 124 (1.48%) Cloud Computing
7 87 (1.04%) IaaS
7 87 (1.04%) PaaS
8 69 (0.83%) Google Analytics
9 66 (0.79%) Amazon EC2
10 55 (0.66%) Heroku
11 39 (0.47%) Yammer
12 37 (0.44%) GitHub
13 29 (0.35%) Boomi
14 28 (0.33%) Oracle CX
15 27 (0.32%) Amazon S3
16 24 (0.29%) AdWords
17 21 (0.25%) SuccessFactors
18 20 (0.24%) iPaaS
19 13 (0.16%) Silverpop
Communications & Networking
1 188 (2.25%) Internet
2 137 (1.64%) Firewall
3 127 (1.52%) DNS
4 124 (1.48%) LAN
5 119 (1.42%) WAN
6 98 (1.17%) Intranet
7 85 (1.02%) VoIP
8 77 (0.92%) TCP/IP
9 69 (0.83%) Network Security
10 62 (0.74%) DHCP
11 56 (0.67%) SAN
12 54 (0.65%) Wireless
13 53 (0.63%) VPN
14 49 (0.59%) Unified Communications
15 48 (0.57%) HTTP
16 44 (0.53%) Skype
17 36 (0.43%) Broadband
18 34 (0.41%) SMS
19 33 (0.39%) SMTP
20 32 (0.38%) SSL
Database & Business Intelligence
1 1508 (18.03%) SQL Server
2 650 (7.77%) SQL Server Reporting Services
3 438 (5.24%) SQL Server Integration Services
4 319 (3.81%) SQL Server 2008
5 291 (3.48%) Data Warehouse
6 273 (3.26%) MySQL
7 210 (2.51%) Relational Database
8 175 (2.09%) SQL Server 2012
9 167 (2.00%) Big Data
9 167 (2.00%) BusinessObjects
10 166 (1.99%) SAP HANA
11 165 (1.97%) SQL Server Analysis Services
12 110 (1.32%) Oracle Database
13 102 (1.22%) SAP BW
14 90 (1.08%) Data Mining
15 86 (1.03%) QlikView
16 81 (0.97%) Crystal Reports
17 74 (0.88%) DB2
18 72 (0.86%) Oracle BI EE
19 66 (0.79%) SQL Server 2014
Development Applications
1 209 (2.50%) Team Foundation Server
2 200 (2.39%) Visual Studio
3 183 (2.19%) JIRA
4 150 (1.79%) Git (software)
5 87 (1.04%) Subversion
6 85 (1.02%) Selenium
7 64 (0.77%) NUnit
8 63 (0.75%) Jenkins
9 51 (0.61%) Maven
10 45 (0.54%) Eclipse
11 41 (0.49%) Talend Open Studio
12 34 (0.41%) SQL Server Management Studio (SSMS)
13 33 (0.39%) TeamCity
13 33 (0.39%) WebDriver
14 31 (0.37%) Oracle APEX
15 23 (0.28%) MSBuild
16 21 (0.25%) Atlassian Bamboo
17 19 (0.23%) CruiseControl
17 19 (0.23%) Cucumber
17 19 (0.23%) Hudson
General
1 1856 (22.20%) Finance
2 1541 (18.43%) Marketing
3 803 (9.60%) Retail
4 555 (6.64%) Telecoms
5 324 (3.87%) Billing
6 312 (3.73%) Banking
7 268 (3.20%) Manufacturing
8 256 (3.06%) Advertising
9 215 (2.57%) Legal
10 164 (1.96%) Games
11 162 (1.94%) Law
12 123 (1.47%) Publishing
13 108 (1.29%) Back Office
14 79 (0.94%) Front Office
15 78 (0.93%) German Language
16 66 (0.79%) Local Government
17 55 (0.66%) Pharmaceutical
18 51 (0.61%) French Language
19 47 (0.56%) Electronics
20 31 (0.37%) Multimedia
Job Titles
1 1628 (19.47%) Analyst
2 1544 (18.46%) Developer
3 925 (11.06%) Consultant
4 811 (9.70%) Architect
5 622 (7.44%) Project Manager
6 577 (6.90%) Business Analyst
7 431 (5.15%) .NET Developer
8 396 (4.74%) Applications Support
9 383 (4.58%) Solutions Architect
10 334 (3.99%) Support Analyst
11 332 (3.97%) CRM Analyst
12 328 (3.92%) C# Developer
13 302 (3.61%) CRM Manager
14 298 (3.56%) CRM Developer
15 275 (3.29%) C# .NET Developer
16 264 (3.16%) CRM Consultant
17 255 (3.05%) IT Manager
18 234 (2.80%) Administrator
19 230 (2.75%) Senior Developer
20 228 (2.73%) SQL Developer
Libraries, Frameworks & Software Standards
1 1524 (18.23%) .NET
2 949 (11.35%) HTML
3 754 (9.02%) ASP.NET
4 660 (7.89%) CSS
5 537 (6.42%) Web Services
6 452 (5.41%) XML
7 386 (4.62%) jQuery
8 274 (3.28%) .NET Framework
9 272 (3.25%) HTML5
10 230 (2.75%) REST
11 226 (2.70%) SOAP
12 209 (2.50%) ASP.NET MVC
13 195 (2.33%) WCF
14 180 (2.15%) AngularJS
15 152 (1.82%) Ajax
16 151 (1.81%) Middleware
17 133 (1.59%) CSS3
17 133 (1.59%) Visualforce
18 127 (1.52%) RESTful
19 104 (1.24%) Twitter Bootstrap
Miscellaneous
1 957 (11.44%) Analytical Skills
2 447 (5.35%) Computer Science
3 432 (5.17%) Management Information System
4 358 (4.28%) Data Centre
5 330 (3.95%) Enterprise Software
6 234 (2.80%) User Experience
7 186 (2.22%) Social Media
8 180 (2.15%) Mobile App
9 91 (1.09%) Hybrid Cloud
10 89 (1.06%) Mathematics
11 86 (1.03%) FMCG
12 75 (0.90%) Visualisation
13 69 (0.83%) Public Cloud
14 68 (0.81%) PMI
15 67 (0.80%) Private Cloud
15 67 (0.80%) Smart Meter
16 61 (0.73%) Client/Server
17 59 (0.71%) Data Structures
18 58 (0.69%) EPoS
19 57 (0.68%) Digital Media
Operating Systems
1 798 (9.54%) Windows
2 301 (3.60%) Windows Server
3 290 (3.47%) Linux
4 128 (1.53%) Unix
5 114 (1.36%) Windows Server 2008
6 95 (1.14%) Android
7 86 (1.03%) Windows 7
8 82 (0.98%) Windows Server 2012
9 55 (0.66%) Apple iOS
10 50 (0.60%) Windows Server 2003
11 42 (0.50%) Windows 8
12 30 (0.36%) Oracle Linux
13 29 (0.35%) Windows Mobile
14 21 (0.25%) Ubuntu
14 21 (0.25%) Windows 10
15 16 (0.19%) Mac OS
16 14 (0.17%) Debian
16 14 (0.17%) Red Hat Enterprise Linux
17 13 (0.16%) Windows XP
18 11 (0.13%) Solaris
Processes & Methodologies
1 1694 (20.26%) Agile Software Development
2 1333 (15.94%) Project Management
3 1135 (13.57%) ERP
4 986 (11.79%) Business Intelligence
5 730 (8.73%) ITIL
6 701 (8.38%) Business Analysis
7 686 (8.20%) E-Commerce
8 576 (6.89%) Analytics
8 576 (6.89%) PRINCE2
9 560 (6.70%) Business Development
10 517 (6.18%) Presales
11 508 (6.08%) Stakeholder Management
12 487 (5.82%) Scrum
13 464 (5.55%) Migration
14 463 (5.54%) MVC
15 454 (5.43%) Change Management
16 437 (5.23%) SDLC
17 397 (4.75%) Waterfall
18 362 (4.33%) Workflow
19 347 (4.15%) SOA
Programming Languages
1 1962 (23.46%) SQL
2 1098 (13.13%) C#
3 1004 (12.01%) JavaScript
4 610 (7.29%) Java
5 380 (4.54%) T-SQL
6 316 (3.78%) PHP
7 155 (1.85%) Apex Code
8 144 (1.72%) C
9 140 (1.67%) ABAP
10 127 (1.52%) VB.NET
11 118 (1.41%) VB
12 102 (1.22%) VBA
13 101 (1.21%) PowerShell
14 97 (1.16%) PL/SQL
15 69 (0.83%) Python
16 61 (0.73%) C++
17 45 (0.54%) SOQL
18 35 (0.42%) Ruby
19 27 (0.32%) R
19 27 (0.32%) Shell Script
Qualifications
1 1310 (15.67%) Degree
2 197 (2.36%) PMI Certification
3 190 (2.27%) Microsoft Certification
4 170 (2.03%) ISEB
5 154 (1.84%) PMP
6 136 (1.63%) Security Cleared
7 93 (1.11%) PRINCE2 Certification
8 89 (1.06%) SC Cleared
9 78 (0.93%) SAP Certification
10 62 (0.74%) PRINCE2 Practitioner
11 57 (0.68%) ISTQB
12 49 (0.59%) ITIL Certification
13 47 (0.56%) MCSE
14 38 (0.45%) MCTS
15 35 (0.42%) CISSP
16 34 (0.41%) Cisco Certification
17 31 (0.37%) MCP
18 29 (0.35%) ISTQB Foundation Certification
19 28 (0.33%) CCNA
20 27 (0.32%) MCSA
Quality Assurance & Compliance
1 287 (3.43%) SLA
2 269 (3.22%) QA
3 162 (1.94%) Data Quality
4 56 (0.67%) COBIT
5 49 (0.59%) ISO 9001
6 41 (0.49%) PCI DSS
7 39 (0.47%) ISO/IEC 27001
8 26 (0.31%) PMBOK
9 14 (0.17%) Sarbanes-Oxley
10 10 (0.12%) ISO 9000
11 8 (0.096%) DICOM
12 7 (0.084%) PA-DSS
13 6 (0.072%) GAAP
13 6 (0.072%) SEPA
14 5 (0.060%) ISO/IEC 20000
14 5 (0.060%) TickIT
15 3 (0.036%) GxP
16 2 (0.024%) 21 CFR Part 11
17 1 (0.012%) Basel II
17 1 (0.012%) ISO 8583
System Software
1 347 (4.15%) Active Directory
2 205 (2.45%) VMware Infrastructure
3 61 (0.73%) Hyper-V
4 29 (0.35%) vCloud
5 26 (0.31%) XenApp
6 20 (0.24%) vSphere
7 16 (0.19%) Terminal Server
8 13 (0.16%) IMail Server
9 11 (0.13%) Docker
10 10 (0.12%) EMC RecoverPoint
11 9 (0.11%) Apache Flume
11 9 (0.11%) VMware ESXi
12 8 (0.096%) HDFS
12 8 (0.096%) NFS
12 8 (0.096%) Terminal Services
13 5 (0.060%) Microsoft Virtual Server
13 5 (0.060%) Oracle RAC
14 4 (0.048%) Citrix Presentation Server
14 4 (0.048%) XenDesktop
14 4 (0.048%) XenServer
Systems Management
1 44 (0.53%) SCVMM
2 43 (0.51%) SCCM
3 42 (0.50%) SCOM
4 28 (0.33%) Opscode Chef
4 28 (0.33%) Puppet
5 27 (0.32%) HP Quality Center
5 27 (0.32%) WebSphere Cast Iron
6 17 (0.20%) Microsoft Data Protection Manager
7 16 (0.19%) Ansible
8 14 (0.17%) CloudHub
8 14 (0.17%) Systems Management Server (SMS)
9 13 (0.16%) Jitterbit
10 11 (0.13%) McAfee ePO
11 10 (0.12%) WSUS
12 9 (0.11%) Amdocs OSS
12 9 (0.11%) Backup Exec
12 9 (0.11%) WMI
13 8 (0.096%) Kubernetes
13 8 (0.096%) Nagios
14 7 (0.084%) Tivoli Storage Manager
Vendors
1 2418 (28.92%) Microsoft
2 1202 (14.37%) Salesforce.com
3 998 (11.93%) SAP
4 911 (10.89%) Oracle
5 275 (3.29%) VMware
6 203 (2.43%) IBM
7 190 (2.27%) Siebel
8 179 (2.14%) Cisco
9 169 (2.02%) Adobe
10 137 (1.64%) Citrix
11 133 (1.59%) HP
12 116 (1.39%) Google
13 97 (1.16%) Informatica
14 95 (1.14%) Sage
15 93 (1.11%) Tableau
16 84 (1.00%) EMC
17 79 (0.94%) Facebook
18 74 (0.88%) Sitecore
19 73 (0.87%) ServiceNow
20 72 (0.86%) Twitter
Watford, Hertfordshire
Stafford-Sharp Associates
Salary: £55000 - £75000 per annum + car allowance , pension, negotiable
Posted: 14 hours ago
London
Lawrence Harvey Enterprise
Salary: £30000.00 - £60000.00 per annum + Bonus
Posted: 16 hours ago
Warrington, Cheshire
onezeero.
Salary: £40000 - £45000 per annum
Posted: Yesterday
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £37000 per annum
Posted: Yesterday
City, London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £60000 Per Annum plus excellent benefits
Posted: Yesterday
Coventry, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Oscar
Salary: £35000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £30000 per annum
Posted: Yesterday
Warwick, Warwickshire
Oscar
Salary: £40000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £27000 per annum
Posted: Yesterday
Evesham, Worcestershire
Oscar
Salary: £30000 per annum
Posted: Yesterday
Brierley Hill, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Posted: Yesterday
Rugby, Warwickshire
Oscar
Salary: £45000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: Yesterday
Warwickshire
Oscar
Salary: £40000 per annum
Posted: Yesterday
Warwickshire
Oscar
Salary: £40000 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Oscar
Salary: £45000 per annum
Posted: Yesterday
Stonehouse, Gloucestershire
Oscar
Salary: £40000 per annum
Posted: Yesterday
City, London
Oscar
Salary: £90000 - £115000 per annum + benefits
Posted: Yesterday
Leeds, West Yorkshire
Oscar
Salary: £40000 - £60000 per annum + competitive benefits
Posted: Yesterday
Altrincham, Cheshire
Oscar
Salary: £38000 - £45000 per annum + extensive benefits
Posted: Yesterday
City, London
Oscar
Salary: £60000 - £65000 per annum + benefits
Posted: Yesterday
Bangor, Gwynedd
Oscar
Salary: £36000 - £40000 per annum + bonus scheme and more
Posted: Yesterday
Knutsford, Cheshire
Oscar
Salary: £60000 - £90000 per annum + excellent benefits + Relocation
Posted: Yesterday
City, London
Oscar
Salary: £50000 - £65000 per annum + benefits
Posted: Yesterday
West Lothian
Search Consultancy
Posted: Yesterday
Hertfordshire
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: Yesterday