The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 59 60 74
Rank change year-on-year
+1 +14
Permanent jobs citing CRM 4629 4410 4065
As % of all permanent IT jobs located in the UK 4.19% 4.09% 3.57%
As % of the Processes & Methodologies category 5.09% 5.00% 4.48%
Number of salaries quoted 3787 3471 3430
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,000 £29,000 £28,500
10% offered a salary of more than £73,500 £72,500 £70,000
UK excluding London average salary £42,500 £43,500 £40,000
% change year-on-year
-2.29% +8.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
90932 88246 90704
As % of all permanent IT jobs located in the UK 82.30% 81.87% 79.61%
Number of salaries quoted 74972 70714 77273
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £74,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 24 December 2014 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 4332 £45,000 -5.26% 608
London +4 2049 £52,500 - 222
South East +1 931 £45,000 - 119
City of London +20 471 £52,500 - 99
Berkshire +7 292 £57,500 +27.77% 39
East of England +16 289 £45,000 +9.75% 43
North West +1 269 £40,000 +6.66% 53
West Midlands -15 243 £40,000 -15.78% 51
Yorkshire +6 230 £40,000 - 49
Manchester +11 193 £40,000 +14.28% 33
Surrey -6 192 £45,000 -10.00% 22
South West -13 191 £38,500 -14.44% 28
West Yorkshire +28 161 £42,500 - 33
Reading +10 159 £65,375 +68.70% 18
Hampshire +5 157 £39,750 +6.00% 11
Leeds +28 118 £45,000 -5.26% 24
Birmingham -4 117 £42,500 -10.52% 18
Cambridgeshire +23 95 £40,000 -20.00% 18
Hertfordshire +17 92 £45,000 +3.44% 5
Oxfordshire +30 78 £47,500 +2.70% 9
Cambridge +45 73 £40,000 -20.00% 6
Scotland -14 71 £41,250 +3.12% 24
Buckinghamshire +4 70 £41,250 +3.12% 9
East Midlands -13 69 £42,500 - 20
Wiltshire +1 59 £39,500 -4.81% 4
Bristol -11 59 £39,500 -4.24% 10
Slough +6 53 £50,000 +4.51% 3
South Yorkshire -16 53 £40,000 -15.78% 9
Cheshire +6 51 £40,000 - 12
Oxford +29 49 £47,500 +5.55% 4

CRM
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2739 (29.88%) Microsoft
2 2381 (25.98%) Dynamics CRM
3 2370 (25.86%) SQL
4 1988 (21.69%) Finance
5 1801 (19.65%) .NET
6 1686 (18.39%) MS Excel
7 1671 (18.23%) SQL Server
8 1574 (17.17%) Marketing
9 1474 (16.08%) Agile Software Development
10 1395 (15.22%) C#
11 1299 (14.17%) Degree
12 1283 (14.00%) SharePoint
13 1282 (13.99%) Project Management
14 1186 (12.94%) Salesforce.com
15 1149 (12.54%) Business Intelligence
16 1126 (12.28%) JavaScript
17 1101 (12.01%) Oracle
18 1083 (11.82%) Windows
19 1077 (11.75%) ERP
20 1063 (11.60%) HTML
21 1021 (11.14%) Analytical Skills
22 977 (10.66%) SAP
23 792 (8.64%) ASP.NET
24 746 (8.14%) E-Commerce
25 705 (7.69%) ITIL
26 675 (7.36%) Java
27 666 (7.27%) CSS
28 663 (7.23%) Retail
29 662 (7.22%) MS Office
30 655 (7.15%) Business Analysis

CRM
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1283 (14.00%) SharePoint
2 285 (3.11%) IIS
3 260 (2.84%) CMS
4 252 (2.75%) BizTalk Server
5 211 (2.30%) MS Exchange
6 181 (1.97%) SAS
7 155 (1.69%) SharePoint 2013
8 128 (1.40%) SharePoint 2010
9 122 (1.33%) Lync
10 96 (1.05%) Drupal
11 93 (1.01%) Apache
12 91 (0.99%) Exchange Server 2010
13 87 (0.95%) Umbraco
13 87 (0.95%) Tomcat
14 74 (0.81%) NetWeaver
15 71 (0.77%) SharePoint Server
16 64 (0.70%) Exchange Server 2007
17 60 (0.65%) Oracle Workflow
18 58 (0.63%) WordPress
19 47 (0.51%) JBoss
Applications
1 1686 (18.39%) MS Excel
2 662 (7.22%) MS Office
3 184 (2.01%) MS Project
4 164 (1.79%) MS PowerPoint
5 145 (1.58%) MS Visio
6 111 (1.21%) SPSS
7 85 (0.93%) PowerPivot
8 81 (0.88%) Photoshop
9 36 (0.39%) FastStats
10 18 (0.20%) InDesign
11 15 (0.16%) Adobe Illustrator
12 14 (0.15%) Spreadsheet
13 12 (0.13%) InfoPath
14 9 (0.098%) Adobe Creative Suite
15 8 (0.087%) Acrobat
16 6 (0.065%) Stata
17 5 (0.055%) Fireworks
18 4 (0.044%) Adobe Captivate
19 3 (0.033%) Adobe Premiere
19 3 (0.033%) AutoCAD
Business Applications
1 2381 (25.98%) Dynamics CRM
2 391 (4.27%) SAP CRM
3 198 (2.16%) Oracle EBS
4 186 (2.03%) Dynamics AX
5 123 (1.34%) SAP SD
6 120 (1.31%) Google Analytics
7 107 (1.17%) Dynamics NAV
8 83 (0.91%) Oracle EBS R12
9 77 (0.84%) Oracle CRM
10 69 (0.75%) Oracle ERP
11 68 (0.74%) SAP ERP
12 66 (0.72%) SAP FI
13 59 (0.64%) SAP FI/CO
13 59 (0.64%) SAP CO
14 51 (0.56%) SalesLogix
15 46 (0.50%) Oracle iRecruitment
16 44 (0.48%) SAP MM
17 42 (0.46%) Dynamics GP
18 37 (0.40%) Agresso
19 36 (0.39%) Sage 200
Cloud Services
1 380 (4.15%) SaaS
2 177 (1.93%) Microsoft Azure
3 148 (1.61%) Office 365
4 110 (1.20%) Force.com
5 86 (0.94%) Cloud Computing
6 80 (0.87%) PaaS
7 59 (0.64%) Amazon AWS
8 33 (0.36%) IaaS
9 15 (0.16%) CloudBees
10 14 (0.15%) Google Apps
10 14 (0.15%) IBM Blueworks
11 11 (0.12%) Amazon EC2
12 9 (0.098%) Heroku
13 8 (0.087%) Amazon S3
14 7 (0.076%) Responsys
15 6 (0.065%) GitHub
16 5 (0.055%) Taleo
17 3 (0.033%) SuccessFactors
18 2 (0.022%) MailChimp
19 1 (0.011%) Rackspace Cloud
Communications & Networking
1 232 (2.53%) Internet
2 193 (2.11%) Firewall
3 166 (1.81%) LAN
4 163 (1.78%) TCP/IP
5 153 (1.67%) WAN
6 126 (1.37%) SAN
7 119 (1.30%) Intranet
8 102 (1.11%) Wireless
9 99 (1.08%) VPN
10 95 (1.04%) DNS
11 83 (0.91%) VoIP
12 82 (0.89%) MPLS
13 49 (0.53%) NAS
14 44 (0.48%) DHCP
15 42 (0.46%) SMS
16 41 (0.45%) Broadband
17 38 (0.41%) PBX
18 37 (0.40%) HTTP
19 35 (0.38%) Cisco ASA
20 34 (0.37%) Network Security
Database & Business Intelligence
1 1671 (18.23%) SQL Server
2 626 (6.83%) SQL Server Reporting Services
3 481 (5.25%) SQL Server Integration Services
4 441 (4.81%) SQL Server 2008
5 421 (4.59%) Data Warehouse
6 290 (3.16%) MySQL
7 264 (2.88%) SQL Server Analysis Services
7 264 (2.88%) Relational Database
8 194 (2.12%) Oracle BI EE
9 168 (1.83%) SQL Server 2012
10 167 (1.82%) Oracle Database
10 167 (1.82%) Data Mining
11 126 (1.37%) SAP BW
12 107 (1.17%) SQL Server 2005
13 93 (1.01%) Crystal Reports
14 91 (0.99%) OLAP
15 86 (0.94%) Big Data
16 81 (0.88%) RDBMS
17 74 (0.81%) BusinessObjects
18 66 (0.72%) QlikView
Development Applications
1 280 (3.05%) Visual Studio
2 238 (2.60%) Team Foundation Server
3 109 (1.19%) JIRA
4 89 (0.97%) Subversion
5 80 (0.87%) Git (software)
6 69 (0.75%) Eclipse
7 44 (0.48%) Selenium
8 41 (0.45%) TeamCity
9 36 (0.39%) Maven
10 35 (0.38%) NUnit
11 30 (0.33%) WebDriver
12 27 (0.29%) Oracle Forms
13 25 (0.27%) JUnit
14 23 (0.25%) Dreamweaver
14 23 (0.25%) SpecFlow
15 22 (0.24%) SQL Server Management Studio (SSMS)
16 21 (0.23%) Oracle APEX
17 18 (0.20%) Ant
18 15 (0.16%) QuickTest Pro
18 15 (0.16%) NetBeans
General
1 1988 (21.69%) Finance
2 1574 (17.17%) Marketing
3 663 (7.23%) Retail
4 639 (6.97%) Telecoms
5 483 (5.27%) Billing
6 435 (4.75%) Advertising
7 304 (3.32%) Banking
8 240 (2.62%) Legal
9 218 (2.38%) Manufacturing
10 179 (1.95%) Law
11 157 (1.71%) Back Office
12 125 (1.36%) Front Office
13 122 (1.33%) Publishing
14 97 (1.06%) French Language
15 91 (0.99%) German Language
16 71 (0.77%) Investment Banking
17 69 (0.75%) Games
18 57 (0.62%) Pharmaceutical
19 39 (0.43%) Automotive
20 36 (0.39%) Financial Institution
Job Titles
1 1954 (21.32%) Analyst
2 1883 (20.54%) Developer
3 1292 (14.10%) Consultant
4 831 (9.07%) Business Analyst
5 673 (7.34%) Architect
6 613 (6.69%) Project Manager
7 405 (4.42%) CRM Developer
8 377 (4.11%) .NET Developer
9 375 (4.09%) Solutions Architect
10 368 (4.01%) Support Analyst
11 364 (3.97%) Applications Support
12 347 (3.79%) CRM Consultant
13 275 (3.00%) CRM Analyst
14 267 (2.91%) Senior Developer
15 248 (2.71%) C# Developer
16 226 (2.47%) Dynamics CRM Developer
17 218 (2.38%) CRM Manager
18 217 (2.37%) SAP Consultant
19 200 (2.18%) Senior Analyst
20 197 (2.15%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1801 (19.65%) .NET
2 1063 (11.60%) HTML
3 792 (8.64%) ASP.NET
4 666 (7.27%) CSS
5 526 (5.74%) XML
6 520 (5.67%) Web Services
7 487 (5.31%) jQuery
8 315 (3.44%) WCF
9 287 (3.13%) HTML5
10 275 (3.00%) .NET Framework
11 225 (2.45%) SOAP
12 221 (2.41%) Ajax
13 203 (2.21%) ASP.NET MVC
14 151 (1.65%) Middleware
15 142 (1.55%) WPF
16 133 (1.45%) CSS3
17 127 (1.39%) JSON
18 120 (1.31%) COM
19 118 (1.29%) REST
20 108 (1.18%) WinForms
Miscellaneous
1 1021 (11.14%) Analytical Skills
2 337 (3.68%) Management Information System
3 284 (3.10%) Social Media
4 279 (3.04%) Computer Science
5 247 (2.69%) Enterprise Software
6 200 (2.18%) User Experience
7 147 (1.60%) Mobile App
8 112 (1.22%) Mathematics
9 101 (1.10%) Open Source
10 87 (0.95%) Data Structures
11 84 (0.92%) FMCG
12 83 (0.91%) Data Integration
13 82 (0.89%) Statistics
14 58 (0.63%) EPoS
15 52 (0.57%) E-Learning
16 50 (0.55%) N-Tier
17 47 (0.51%) Visualisation
18 46 (0.50%) Replication
19 43 (0.47%) iPad
20 41 (0.45%) Blackberry
Operating Systems
1 1083 (11.82%) Windows
2 313 (3.41%) Linux
3 251 (2.74%) UNIX
4 242 (2.64%) Windows Server 2008
5 160 (1.75%) Windows Server 2012
6 156 (1.70%) Windows 7
7 153 (1.67%) Windows Server 2003
8 79 (0.86%) Windows XP
9 76 (0.83%) Windows 8
10 69 (0.75%) Android
11 53 (0.58%) Apple iOS
12 30 (0.33%) Windows 2000 Server
13 25 (0.27%) CentOS
13 25 (0.27%) Windows Vista
14 17 (0.19%) Mac OS X
15 16 (0.17%) Red Hat Enterprise Linux
16 12 (0.13%) Windows 2000
17 11 (0.12%) Solaris
18 10 (0.11%) Debian
19 7 (0.076%) AIX
Processes & Methodologies
1 1474 (16.08%) Agile Software Development
2 1282 (13.99%) Project Management
3 1149 (12.54%) Business Intelligence
4 1077 (11.75%) ERP
5 746 (8.14%) E-Commerce
6 705 (7.69%) ITIL
7 655 (7.15%) Business Analysis
8 634 (6.92%) Stakeholder Management
9 605 (6.60%) Analytics
10 539 (5.88%) PRINCE2
11 499 (5.44%) Scrum
12 458 (5.00%) Business Development
13 416 (4.54%) Workflow
14 400 (4.36%) MVC
15 394 (4.30%) OO
16 385 (4.20%) Migration
17 367 (4.00%) Change Management
18 355 (3.87%) Waterfall
19 322 (3.51%) Data Analysis
20 318 (3.47%) Data Modelling
Programming Languages
1 2370 (25.86%) SQL
2 1395 (15.22%) C#
3 1126 (12.28%) JavaScript
4 675 (7.36%) Java
5 420 (4.58%) T-SQL
6 277 (3.02%) PHP
7 203 (2.21%) VB.NET
8 183 (2.00%) ABAP
9 142 (1.55%) PL/SQL
10 133 (1.45%) VB
10 133 (1.45%) Apex Code
11 123 (1.34%) C
12 90 (0.98%) PowerShell
13 71 (0.77%) VBA
14 63 (0.69%) C++
15 60 (0.65%) Python
16 41 (0.45%) R
17 31 (0.34%) Shell Script
18 29 (0.32%) VBScript
19 27 (0.29%) Ruby
Qualifications
1 1299 (14.17%) Degree
2 316 (3.45%) Microsoft Certification
3 280 (3.05%) Security Cleared
4 149 (1.63%) PMI Certification
5 148 (1.61%) SC Cleared
6 124 (1.35%) PMP
7 122 (1.33%) ISEB
8 102 (1.11%) MCTS
9 100 (1.09%) PRINCE2 Certification
10 90 (0.98%) MCSE
11 86 (0.94%) MCITP
12 84 (0.92%) ITIL Certification
13 83 (0.91%) MCP
14 59 (0.64%) Cisco Certification
15 50 (0.55%) MCSA
16 48 (0.52%) CCNA
17 46 (0.50%) MCSD
17 46 (0.50%) ISTQB
18 45 (0.49%) PRINCE2 Practitioner
19 38 (0.41%) SAP Certification
Quality Assurance & Compliance
1 398 (4.34%) QA
2 275 (3.00%) SLA
3 66 (0.72%) ISO/IEC 27001
4 62 (0.68%) ISO 9001
5 61 (0.67%) Data Quality
6 29 (0.32%) ISO 14001
7 11 (0.12%) COBIT
8 8 (0.087%) PCI DSS
8 8 (0.087%) Sarbanes-Oxley
9 5 (0.055%) ISO 9000
10 4 (0.044%) ISO/IEC 17799
11 3 (0.033%) GxP
11 3 (0.033%) HL7
12 2 (0.022%) DICOM
12 2 (0.022%) 21 CFR Part 11
12 2 (0.022%) GAMP
13 1 (0.011%) GAAP
13 1 (0.011%) P3O
System Software
1 322 (3.51%) Active Directory
2 141 (1.54%) VMware Infrastructure
3 84 (0.92%) Hyper-V
4 48 (0.52%) vSphere
5 42 (0.46%) VMware ESXi
6 35 (0.38%) XenApp
7 20 (0.22%) Terminal Server
8 17 (0.19%) VMware ESX
9 16 (0.17%) NFS
10 15 (0.16%) Terminal Services
10 15 (0.16%) XenDesktop
11 11 (0.12%) vCloud
11 11 (0.12%) Oracle RAC
12 10 (0.11%) HDFS
13 9 (0.098%) XenServer
14 7 (0.076%) IMail Server
15 6 (0.065%) ISA Server
16 5 (0.055%) Citrix Presentation Server
16 5 (0.055%) Microsoft App-V
17 4 (0.044%) Oracle RMAN
Systems Management
1 73 (0.80%) SCOM
2 63 (0.69%) SCCM
3 31 (0.34%) HP Quality Center
4 22 (0.24%) SCVMM
5 14 (0.15%) Symantec Enterprise Vault
6 13 (0.14%) Norton AntiVirus
7 12 (0.13%) NetBackup
7 12 (0.13%) Backup Exec
7 12 (0.13%) HP SIM
8 11 (0.12%) Nessus
9 10 (0.11%) Nagios
9 10 (0.11%) Opscode Chef
10 9 (0.098%) Opsview
10 9 (0.098%) Systems Management Server (SMS)
11 8 (0.087%) ZABBIX
12 7 (0.076%) Puppet
13 6 (0.065%) WSUS
14 5 (0.055%) Data Guard
14 5 (0.055%) Tivoli
14 5 (0.055%) Symantec Endpoint Protection
Vendors
1 2739 (29.88%) Microsoft
2 1186 (12.94%) Salesforce.com
3 1101 (12.01%) Oracle
4 977 (10.66%) SAP
5 398 (4.34%) Siebel
6 246 (2.68%) Business Objects
7 231 (2.52%) VMware
8 200 (2.18%) Google
9 171 (1.87%) Sage
10 169 (1.84%) Citrix
11 156 (1.70%) Cisco
12 144 (1.57%) IBM
13 136 (1.48%) Adobe
14 121 (1.32%) HP
15 112 (1.22%) Informatica
16 88 (0.96%) Cognos
17 82 (0.89%) Hyperion
18 80 (0.87%) Eloqua
19 69 (0.75%) NetSuite
20 62 (0.68%) Huawei
Brentwood, Essex
Next Move IT
Salary: £25000 - £35000 per annum + Benefits
Posted: 9 hours ago
Reading, Berkshire
Aria Select Ltd
Salary: From £35,000 to £45,000 per annum + OTE (£30-40,000)
Posted: Yesterday
North West London
Timothy James Consulting Ltd
Salary: £45000 - £60000 per annum
Posted: Yesterday
City, London
Harnham
Salary: £45000 - £55000 per annum
Posted: Yesterday
South East
Intapeople
Salary: £25000 - £35000 per annum
Posted: Yesterday
Sheffield, South Yorkshire
New Gen Technology
Salary: From £35,000 to £40,000 per annum Plus fantastic benefits.
Posted: Yesterday
London
ANSON MCCADE
Salary: From £50,000 to £70,000 per annum
Posted: 3 days ago
Twickenham, Middlesex
Centric Resource
Salary: From £35,000 to £45,000 per annum + Benefits
Posted: 3 days ago
Edinburgh, Midlothian
Search Consultancy
Salary: Highly competitve package
Posted: 3 days ago
Peterborough, Cambridgeshire
ANSON MCCADE
Salary: From £85,000 to £95,000 per annum + 15% to 20% bonus
Posted: 3 days ago
Reading, Berkshire
Vodafone
Posted: 3 days ago
Gatwick, West Sussex
Complete Tech Limited
Salary: From £38,000 to £42,000 per annum + On-Call + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Roc Search
Salary: £30000 - £38000 per annum + benefits
Posted: 3 days ago
Brighton, East Sussex
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £45,000 per annum + Excellent Benefits
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 3 days ago
Berkshire
Conspicuous
Salary: Up to £55,000 per annum
Posted: 3 days ago
Manchester, Lancashire
Conspicuous
Salary: Up to £55,000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Conspicuous
Salary: Up to £40,000 per annum
Posted: 3 days ago
Leicester, Leicestershire
TechnoRecruit
Posted: 3 days ago