The first table below looks at the demand for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 56 66 63
Rank change year-on-year
+10 -3
Permanent jobs citing CRM 5228 4288 4785
As % of all permanent IT jobs located in the UK 4.32% 3.86% 3.81%
As % of the Processes & Methodologies category 5.37% 4.89% 4.97%
Number of salaries quoted 4129 3570 4139
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £28,500 £30,000
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
97295 87643 96229
As % of all permanent IT jobs located in the UK 80.35% 78.82% 76.56%
Number of salaries quoted 78124 71880 81781
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 17 April 2014 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +10 4839 £47,500 +5.55% 796
London +12 2367 £52,500 - 359
South East +5 1030 £47,500 +5.55% 138
City of London +17 550 £52,500 -4.54% 126
East of England +16 363 £45,000 +12.50% 40
Berkshire +19 327 £50,000 +5.26% 34
West Midlands -11 227 £38,000 -5.00% 47
North West +18 217 £40,000 -11.11% 74
South West +3 210 £41,986 +1.17% 39
Surrey -19 196 £50,000 +11.11% 24
Yorkshire -23 194 £42,500 +21.42% 35
Hampshire +39 163 £45,000 +5.88% 26
East Midlands -19 119 £43,200 +8.00% 30
West Yorkshire -42 110 £45,000 +46.34% 18
Manchester -3 108 £40,000 -11.11% 40
Bristol +43 107 £50,000 +17.64% 12
Reading +21 102 £47,500 -5.00% 9
Scotland +14 102 £40,000 +9.58% 22
Buckinghamshire +20 97 £41,000 +2.50% 15
Leeds -38 97 £45,000 +32.35% 16
Essex +39 96 £52,500 +56.71% 5
Birmingham -17 81 £40,000 -20.00% 17
Cambridgeshire 0 77 £37,500 -6.25% 9
Bedfordshire +8 74 £45,000 +5.88% 5
Edinburgh +4 67 £37,500 +7.14% 6
Oxfordshire -14 66 £42,500 -5.55% 5
South Yorkshire +23 64 £42,500 -5.55% 8
Hertfordshire -28 62 £43,750 +2.94% 15
Leicestershire +12 54 £40,750 +81.11% 5
Suffolk +16 53 £40,000 +3.89% 4

CRM
Top 30 Related IT Skills

For the 6 months to 17 April 2014, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2647 (27.88%) Microsoft
2 2619 (27.59%) SQL
3 2244 (23.64%) Finance
4 2194 (23.11%) Dynamics CRM
5 2132 (22.46%) .NET
6 2065 (21.75%) Marketing
7 1725 (18.17%) SQL Server
8 1622 (17.08%) Oracle
9 1550 (16.33%) MS Excel
10 1455 (15.33%) C#
11 1407 (14.82%) SAP
12 1406 (14.81%) Degree
13 1330 (14.01%) Project Management
14 1303 (13.72%) Business Intelligence
15 1172 (12.34%) SharePoint
16 1095 (11.53%) ERP
17 1078 (11.35%) Salesforce.com
18 1063 (11.20%) E-Commerce
19 1056 (11.12%) Windows
20 995 (10.48%) HTML
20 995 (10.48%) Java
21 956 (10.07%) JavaScript
22 851 (8.96%) ASP.NET
23 823 (8.67%) Analytics
24 763 (8.04%) Retail
25 754 (7.94%) Agile Software Development
26 687 (7.24%) CSS
27 682 (7.18%) SQL Server Reporting Services
28 656 (6.91%) Stakeholder Management
29 644 (6.78%) XML

CRM
Top Related IT Skills by Category

For the 6 months to 17 April 2014, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1172 (12.34%) SharePoint
2 294 (3.10%) IIS
3 272 (2.86%) CMS
4 267 (2.81%) BizTalk Server
5 237 (2.50%) MS Exchange
6 196 (2.06%) SAS
7 136 (1.43%) SharePoint 2010
8 112 (1.18%) Exchange Server 2010
9 111 (1.17%) SharePoint 2013
10 110 (1.16%) NetWeaver
11 102 (1.07%) Lync
12 101 (1.06%) Apache
13 96 (1.01%) Drupal
14 92 (0.97%) Tomcat
15 78 (0.82%) SharePoint Server
16 59 (0.62%) WordPress
16 59 (0.62%) Exchange Server 2013
17 56 (0.59%) WebSphere
18 47 (0.50%) WebLogic
19 46 (0.48%) Exchange Server 2007
Applications
1 1550 (16.33%) MS Excel
2 577 (6.08%) MS Office
3 205 (2.16%) MS PowerPoint
4 150 (1.58%) MS Project
5 141 (1.49%) MS Visio
6 111 (1.17%) Photoshop
7 72 (0.76%) SPSS
8 38 (0.40%) Adobe Illustrator
9 28 (0.29%) FastStats
10 26 (0.27%) InfoPath
11 16 (0.17%) InDesign
12 12 (0.13%) Spreadsheet
12 12 (0.13%) Acrobat
12 12 (0.13%) PowerPivot
13 5 (0.053%) Mingle
13 5 (0.053%) OmniGraffle
14 4 (0.042%) AutoCAD
15 3 (0.032%) Fireworks
15 3 (0.032%) Adobe Premiere
16 2 (0.021%) Adobe After Effects
Business Applications
1 2194 (23.11%) Dynamics CRM
2 527 (5.55%) SAP CRM
3 393 (4.14%) Oracle CRM
4 278 (2.93%) Oracle EBS
5 269 (2.83%) Magento
6 259 (2.73%) Dynamics AX
7 168 (1.77%) Oracle EBS R12
8 143 (1.51%) SAP SD
9 91 (0.96%) Google Analytics
10 90 (0.95%) SAP FI
11 89 (0.94%) SAP CO
12 88 (0.93%) SAP FI/CO
12 88 (0.93%) Oracle ERP
12 88 (0.93%) Dynamics NAV
13 83 (0.87%) SAP MM
14 75 (0.79%) Oracle Applications
15 71 (0.75%) Oracle Financials
16 66 (0.70%) Oracle Receivables
17 60 (0.63%) SAP SCM
18 59 (0.62%) SAP HR
Cloud Services
1 365 (3.84%) SaaS
2 85 (0.90%) Microsoft Azure
3 79 (0.83%) Cloud Computing
3 79 (0.83%) Office 365
4 73 (0.77%) Amazon AWS
5 52 (0.55%) Force.com
6 40 (0.42%) IaaS
7 29 (0.31%) PaaS
8 18 (0.19%) Amazon EC2
9 10 (0.11%) Google App Engine
10 9 (0.095%) Amazon S3
11 8 (0.084%) SuccessFactors
12 4 (0.042%) Basecamp
13 3 (0.032%) Amazon SQS
13 3 (0.032%) Taleo
14 1 (0.011%) Trello
Communications & Networking
1 215 (2.26%) Internet
2 184 (1.94%) Firewall
3 167 (1.76%) DNS
4 139 (1.46%) LAN
4 139 (1.46%) WAN
5 127 (1.34%) SAN
6 123 (1.30%) TCP/IP
7 103 (1.08%) Intranet
8 89 (0.94%) VoIP
9 80 (0.84%) VPN
10 79 (0.83%) Wireless
11 71 (0.75%) DHCP
12 64 (0.67%) Broadband
13 57 (0.60%) 3G
14 51 (0.54%) SMS
15 49 (0.52%) SNMP
16 42 (0.44%) NAS
17 41 (0.43%) HTTP
18 38 (0.40%) Extranet
19 35 (0.37%) Unified Communications
Database & Business Intelligence
1 1725 (18.17%) SQL Server
2 682 (7.18%) SQL Server Reporting Services
3 564 (5.94%) Data Warehouse
4 498 (5.25%) SQL Server Integration Services
5 357 (3.76%) SQL Server 2008
6 330 (3.48%) Relational Database
7 326 (3.43%) MySQL
8 261 (2.75%) SQL Server Analysis Services
9 236 (2.49%) Oracle BI EE
10 235 (2.48%) Oracle Database
11 181 (1.91%) Big Data
12 174 (1.83%) QlikView
13 160 (1.69%) SAP BW
14 159 (1.67%) SQL Server 2005
15 145 (1.53%) Data Mining
16 125 (1.32%) Oracle Reports
17 123 (1.30%) Oracle Database 11g
18 122 (1.29%) SQL Server 2012
19 112 (1.18%) RDBMS
20 110 (1.16%) Crystal Reports
Development Applications
1 340 (3.58%) Visual Studio
2 197 (2.07%) Team Foundation Server
3 112 (1.18%) Subversion
4 97 (1.02%) Git (software)
5 84 (0.88%) JIRA
6 78 (0.82%) Oracle Forms
7 76 (0.80%) Selenium
8 50 (0.53%) Dreamweaver
9 45 (0.47%) NUnit
10 38 (0.40%) Eclipse
11 34 (0.36%) QuickTest Pro
12 30 (0.32%) JUnit
13 28 (0.29%) LoadRunner
14 25 (0.26%) Toad
14 25 (0.26%) Talend Open Studio
15 24 (0.25%) MSBuild
16 22 (0.23%) JDeveloper
16 22 (0.23%) Jenkins
16 22 (0.23%) SQL Server Management Studio (SSMS)
17 21 (0.22%) Maven
General
1 2244 (23.64%) Finance
2 2065 (21.75%) Marketing
3 763 (8.04%) Retail
4 642 (6.76%) Telecoms
5 542 (5.71%) Billing
6 336 (3.54%) Banking
6 336 (3.54%) Advertising
7 301 (3.17%) Manufacturing
8 198 (2.09%) Legal
9 193 (2.03%) Pharmaceutical
10 154 (1.62%) Back Office
11 140 (1.47%) Publishing
12 109 (1.15%) German Language
13 105 (1.11%) Law
14 98 (1.03%) French Language
15 96 (1.01%) Front Office
16 86 (0.91%) Games
17 82 (0.86%) Automotive
18 65 (0.68%) Investment Banking
19 48 (0.51%) Spanish Language
Job Titles
1 2013 (21.20%) Developer
2 1840 (19.38%) Analyst
3 1237 (13.03%) Consultant
4 912 (9.61%) Architect
5 886 (9.33%) Business Analyst
6 631 (6.65%) Project Manager
7 441 (4.65%) Solutions Architect
8 416 (4.38%) .NET Developer
9 357 (3.76%) CRM Consultant
10 324 (3.41%) SAP Consultant
11 316 (3.33%) CRM Developer
12 303 (3.19%) C# Developer
13 289 (3.04%) Support Analyst
14 224 (2.36%) Administrator
15 218 (2.30%) CRM Analyst
16 215 (2.26%) Senior Developer
17 213 (2.24%) Web Developer
18 192 (2.02%) Senior Manager
19 191 (2.01%) Senior Analyst
20 190 (2.00%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 2132 (22.46%) .NET
2 995 (10.48%) HTML
3 851 (8.96%) ASP.NET
4 687 (7.24%) CSS
5 644 (6.78%) XML
6 633 (6.67%) Web Services
7 463 (4.88%) jQuery
8 331 (3.49%) WCF
9 298 (3.14%) .NET Framework
10 282 (2.97%) HTML5
11 248 (2.61%) SOAP
12 219 (2.31%) Ajax
13 195 (2.05%) ASP.NET MVC
14 156 (1.64%) WPF
15 151 (1.59%) Middleware
16 149 (1.57%) Spring
17 133 (1.40%) JSON
18 132 (1.39%) J2EE
19 120 (1.26%) REST
20 119 (1.25%) CSS3
Miscellaneous
1 348 (3.67%) Computer Science
2 342 (3.60%) Social Media
3 296 (3.12%) Management Information System
4 291 (3.07%) Enterprise Software
5 182 (1.92%) Mobile App
6 145 (1.53%) Statistics
7 122 (1.29%) FMCG
8 118 (1.24%) Mathematics
9 97 (1.02%) Data Integration
10 92 (0.97%) Open Source
11 87 (0.92%) Blackberry
12 78 (0.82%) Visualisation
13 72 (0.76%) PMI
14 66 (0.70%) Replication
15 62 (0.65%) iPhone
16 60 (0.63%) Clustering
16 60 (0.63%) EPoS
17 57 (0.60%) N-Tier
17 57 (0.60%) iPad
18 53 (0.56%) Digital Media
Operating Systems
1 1056 (11.12%) Windows
2 386 (4.07%) Linux
3 343 (3.61%) UNIX
4 318 (3.35%) Apple iOS
5 296 (3.12%) Windows Server 2008
6 189 (1.99%) Windows Server 2003
7 139 (1.46%) Windows 7
8 120 (1.26%) Windows Server 2012
9 103 (1.08%) Android
10 73 (0.77%) Windows XP
11 49 (0.52%) Windows 8
12 39 (0.41%) Solaris
13 25 (0.26%) Windows Vista
14 23 (0.24%) Windows 2000
15 18 (0.19%) Windows Mobile
16 12 (0.13%) Windows 2000 Server
16 12 (0.13%) Red Hat Enterprise Linux
17 11 (0.12%) Debian
18 10 (0.11%) VMS
19 9 (0.095%) CentOS
Processes & Methodologies
1 1330 (14.01%) Project Management
2 1303 (13.72%) Business Intelligence
3 1095 (11.53%) ERP
4 1063 (11.20%) E-Commerce
5 823 (8.67%) Analytics
6 754 (7.94%) Agile Software Development
7 656 (6.91%) Stakeholder Management
8 604 (6.36%) Business Analysis
9 598 (6.30%) Scrum
10 576 (6.07%) ITIL
11 571 (6.01%) PRINCE2
12 557 (5.87%) OO
13 485 (5.11%) Business Development
14 440 (4.63%) Migration
15 431 (4.54%) MVC
16 426 (4.49%) ETL
17 418 (4.40%) Data Modelling
18 416 (4.38%) Workflow
19 405 (4.27%) SOA
20 366 (3.86%) Change Management
Programming Languages
1 2619 (27.59%) SQL
2 1455 (15.33%) C#
3 995 (10.48%) Java
4 956 (10.07%) JavaScript
5 556 (5.86%) PHP
6 387 (4.08%) T-SQL
7 285 (3.00%) PL/SQL
8 248 (2.61%) VB.NET
9 171 (1.80%) C
10 153 (1.61%) ABAP
11 150 (1.58%) VB
12 132 (1.39%) Shell Script
13 118 (1.24%) PowerShell
14 117 (1.23%) VBA
15 93 (0.98%) Apex Code
16 84 (0.88%) Python
16 84 (0.88%) C++
17 82 (0.86%) Perl
18 63 (0.66%) VBScript
19 56 (0.59%) Ruby
Qualifications
1 1406 (14.81%) Degree
2 322 (3.39%) Microsoft Certification
3 160 (1.69%) PMI Certification
4 155 (1.63%) Security Cleared
5 134 (1.41%) ISEB
6 100 (1.05%) PMP
7 88 (0.93%) PRINCE2 Certification
8 86 (0.91%) MCTS
9 73 (0.77%) MCSE
10 70 (0.74%) MCITP
10 70 (0.74%) SC Cleared
11 68 (0.72%) ITIL Certification
12 60 (0.63%) MCP
13 45 (0.47%) Cisco Certification
14 44 (0.46%) MBA
15 42 (0.44%) MCSA
16 34 (0.36%) PRINCE2 Practitioner
17 29 (0.31%) CCNA
18 28 (0.29%) CBAP
19 24 (0.25%) HND
Quality Assurance & Compliance
1 420 (4.42%) QA
2 273 (2.88%) SLA
3 102 (1.07%) Data Quality
4 60 (0.63%) ISO 9001
5 55 (0.58%) COBIT
6 23 (0.24%) ISO/IEC 27001
7 16 (0.17%) Sarbanes-Oxley
7 16 (0.17%) PCI DSS
8 4 (0.042%) ISO/IEC 17799
9 3 (0.032%) HL7
10 2 (0.021%) HMG Infosec
10 2 (0.021%) ISO 9000
10 2 (0.021%) EMIR
11 1 (0.011%) Dodd-Frank
11 1 (0.011%) Basel II
11 1 (0.011%) ISO 14001
11 1 (0.011%) ISO/IEC 20000
11 1 (0.011%) Solvency II
11 1 (0.011%) P3O
System Software
1 303 (3.19%) Active Directory
2 119 (1.25%) Hyper-V
3 112 (1.18%) VMware Infrastructure
4 48 (0.51%) XenApp
5 25 (0.26%) ISA Server
6 21 (0.22%) Terminal Services
7 17 (0.18%) VMware ESXi
8 15 (0.16%) XenServer
9 10 (0.11%) Forefront TMG
9 10 (0.11%) VMware ESX
9 10 (0.11%) ProxySG
10 9 (0.095%) Terminal Server
10 9 (0.095%) XenDesktop
11 6 (0.063%) vSphere
11 6 (0.063%) Oracle RAC
12 5 (0.053%) Squid
13 4 (0.042%) Citrix Presentation Server
13 4 (0.042%) Microsoft Virtual Server
13 4 (0.042%) Oracle RMAN
13 4 (0.042%) VirtualBox
Systems Management
1 55 (0.58%) SCOM
2 38 (0.40%) HP Quality Center
3 32 (0.34%) SCCM
4 23 (0.24%) Cisco IPCC
5 17 (0.18%) Tivoli Storage Manager
5 17 (0.18%) WSUS
6 13 (0.14%) Backup Exec
6 13 (0.14%) Cryoserver
7 12 (0.13%) OpenView
7 12 (0.13%) SCVMM
8 11 (0.12%) ZABBIX
9 10 (0.11%) SCOrch
10 9 (0.095%) Data Guard
10 9 (0.095%) Tivoli
10 9 (0.095%) HP NNM
11 8 (0.084%) BMC PATROL
11 8 (0.084%) Systems Management Server (SMS)
11 8 (0.084%) MobiControl
12 7 (0.074%) Puppet
13 6 (0.063%) Red Hat Satellite
Vendors
1 2647 (27.88%) Microsoft
2 1622 (17.08%) Oracle
3 1407 (14.82%) SAP
4 1078 (11.35%) Salesforce.com
5 515 (5.42%) Siebel
6 292 (3.08%) JD Edwards
7 211 (2.22%) Business Objects
8 183 (1.93%) Sage
9 182 (1.92%) Citrix
10 170 (1.79%) VMware
11 168 (1.77%) Cisco
12 154 (1.62%) Informatica
13 149 (1.57%) Google
14 145 (1.53%) Adobe
15 140 (1.47%) HP
16 130 (1.37%) Tableau
17 91 (0.96%) IBM
18 87 (0.92%) JBoss
19 77 (0.81%) TIBCO
20 71 (0.75%) Cognos
Berkshire
Yoh Company
Salary: £20000 - £25000 per annum
Posted: 52 minutes ago
Manchester, Lancashire
Evolution Recruitment Solutions
Salary: 20,000 - 25,000
Posted: 1 hour ago
Birmingham, West Midlands (County)
Randstad Technologies
Salary: Competitive + Flexible Benefits + bonus
Posted: 1 hour ago
Cambridge, Cambridgeshire
TWI
Salary: Unspecified Competitive
Posted: 1 hour ago
London
Roc Search
Salary: £26000 per annum
Posted: 2 hours ago
Brighton, East Sussex
RecruitmentRevolution.com Limited
Salary: From £25,000 to £30,000 per annum + 10% Bonus + Pension
Posted: 10 hours ago
Somerset
Austin Fraser
Salary: £45000.00 - £60000.00 per annum + Benefits
Posted: 15 hours ago
Newcastle Upon Tyne, Tyne and Wear
Catalyst
Salary: From £25,000 to £35,000 per annum plus good benefits package
Posted: 15 hours ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £15000.00 - £26000.00 per annum
Posted: 15 hours ago
Fleet, Hampshire
Austin Fraser
Salary: £40000.00 - £45000.00 per annum
Posted: 16 hours ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum
Posted: 16 hours ago
Haywards Heath, West Sussex
Greywood Associates Limited
Salary: £22000 - £25000 per annum + benefits
Posted: 16 hours ago
London
Cooper Lomaz Recruitment Ltd
Salary: £25k - 30k per year
Posted: 16 hours ago
City, London
Networking People
Posted: 16 hours ago
East Riding
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum
Posted: 17 hours ago
City, London
Opus Recruitment Solutions Ltd
Salary: £40000 to £50000 per annum - + Benefits + OTE
Posted: 17 hours ago
North West London
Networking People
Salary: £30000 - £45000 per annum + Variable quaterly paid bonus
Posted: 17 hours ago
London
Client Server
Salary: £35k to £55k (multiple roles) + benefits
Posted: 17 hours ago
Manchester, Lancashire
Searchability.co.uk
Salary: £45000 - £50000 per annum
Posted: 17 hours ago
Edinburgh, Midlothian
NSK International Consultants Ltd
Salary: Competitive Salary + Benefits
Posted: 18 hours ago