The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 59 58 66
Rank change year-on-year
-1 +8
Permanent jobs citing CRM 4387 4415 4068
As % of all permanent IT jobs located in the UK 4.11% 4.13% 3.76%
As % of the Processes & Methodologies category 4.96% 5.02% 4.70%
Number of salaries quoted 3498 3430 3370
Average salary £47,500 £48,500 £46,000
Average salary % change year-on-year
-2.06% +5.43%
90% offered a salary of more than £29,051 £30,000 £28,050
10% offered a salary of more than £74,000 £75,000 £70,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
88402 87972 86598
As % of all permanent IT jobs located in the UK 82.84% 82.36% 80.04%
Number of salaries quoted 72008 69893 72211
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,500 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 3 March 2015 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 4061 £47,500 -2.56% 785
London -1 1939 £52,500 -4.54% 292
South East -4 842 £47,500 +5.55% 162
City of London +14 478 £50,000 -9.09% 123
Berkshire -14 273 £60,000 +22.44% 30
East of England +16 269 £47,500 +11.76% 36
North West +27 255 £40,000 +2.56% 83
West Midlands -1 251 £47,500 +18.75% 78
Yorkshire -6 193 £37,500 -16.66% 35
Surrey -21 161 £47,500 -9.52% 33
West Yorkshire +34 158 £37,500 -25.00% 25
Manchester +37 144 £40,000 +14.28% 46
Hampshire -3 140 £40,000 -11.11% 33
Leeds +43 135 £37,500 -25.00% 16
Birmingham +10 133 £51,000 +21.42% 30
South West -36 133 £37,500 -16.66% 28
Reading -6 131 £55,000 +32.53% 13
East Midlands +44 111 £40,929 -9.04% 36
Cambridgeshire +33 85 £42,500 +6.25% 7
Scotland +3 77 £37,500 -6.25% 16
Buckinghamshire -3 72 £45,000 +22.44% 22
Cambridge +50 63 £40,000 -20.00% 6
Essex -3 63 £45,000 -14.28% 5
Cheshire +16 57 £35,000 -12.50% 20
Slough +12 56 £50,000 - 4
Hertfordshire -8 54 £50,000 +17.64% 12
East Sussex +8 49 £45,000 +63.63% 3
Brighton +17 47 £47,500 +72.72% 2
West Sussex +4 44 £40,000 -11.11% 11
North East +16 42 £52,500 +47.88% 14

CRM
Top 30 Related IT Skills

For the 6 months to 3 March 2015, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2803 (30.27%) Microsoft
2 2422 (26.15%) Dynamics CRM
3 2331 (25.17%) SQL
4 2206 (23.82%) Finance
5 1717 (18.54%) .NET
6 1659 (17.91%) MS Excel
7 1606 (17.34%) SQL Server
8 1603 (17.31%) Agile Software Development
9 1578 (17.04%) Marketing
10 1373 (14.83%) C#
11 1339 (14.46%) Degree
12 1335 (14.42%) Project Management
13 1237 (13.36%) Business Intelligence
14 1191 (12.86%) JavaScript
15 1165 (12.58%) Salesforce.com
16 1154 (12.46%) SharePoint
17 1118 (12.07%) Oracle
18 1109 (11.97%) Windows
19 1107 (11.95%) HTML
20 1093 (11.80%) Analytical Skills
21 1023 (11.05%) ERP
22 983 (10.61%) SAP
23 819 (8.84%) ASP.NET
24 719 (7.76%) E-Commerce
25 715 (7.72%) ITIL
26 705 (7.61%) Retail
27 697 (7.53%) CSS
28 691 (7.46%) Java
28 691 (7.46%) Business Analysis
29 672 (7.26%) MS Office

CRM
Top Related IT Skills by Category

For the 6 months to 3 March 2015, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1154 (12.46%) SharePoint
2 314 (3.39%) IIS
3 294 (3.17%) CMS
4 242 (2.61%) BizTalk Server
5 217 (2.34%) MS Exchange
6 168 (1.81%) SAS
7 156 (1.68%) SharePoint 2010
8 144 (1.55%) Lync
9 128 (1.38%) SharePoint 2013
10 106 (1.14%) Apache
11 97 (1.05%) Drupal
12 91 (0.98%) NetWeaver
13 82 (0.89%) Exchange Server 2010
14 76 (0.82%) Tomcat
15 64 (0.69%) WordPress
16 63 (0.68%) Umbraco
17 55 (0.59%) Exchange Server 2007
18 45 (0.49%) SharePoint Server
19 43 (0.46%) JBoss
20 41 (0.44%) Oracle Workflow
Applications
1 1659 (17.91%) MS Excel
2 672 (7.26%) MS Office
3 167 (1.80%) MS Project
4 164 (1.77%) MS PowerPoint
5 143 (1.54%) MS Visio
6 132 (1.43%) SPSS
7 85 (0.92%) Photoshop
8 70 (0.76%) PowerPivot
9 25 (0.27%) FastStats
10 18 (0.19%) Adobe Illustrator
11 16 (0.17%) Spreadsheet
12 13 (0.14%) InDesign
13 10 (0.11%) InfoPath
13 10 (0.11%) Adobe Creative Suite
14 7 (0.076%) Acrobat
15 6 (0.065%) Fireworks
16 4 (0.043%) Adobe Captivate
17 3 (0.032%) AutoCAD
17 3 (0.032%) Adobe Premiere
18 1 (0.011%) Adobe After Effects
Business Applications
1 2422 (26.15%) Dynamics CRM
2 376 (4.06%) SAP CRM
3 179 (1.93%) Oracle EBS
4 170 (1.84%) Dynamics AX
5 139 (1.50%) SAP SD
6 122 (1.32%) Google Analytics
7 101 (1.09%) Dynamics NAV
8 89 (0.96%) SAP ERP
8 89 (0.96%) Oracle CRM
9 70 (0.76%) Oracle EBS R12
10 66 (0.71%) SAP FI
11 61 (0.66%) SAP HR
12 49 (0.53%) SalesLogix
13 47 (0.51%) SAP FI/CO
13 47 (0.51%) SAP CO
14 44 (0.48%) Oracle ERP
15 43 (0.46%) Magento
16 40 (0.43%) SAP MM
17 39 (0.42%) Dynamics GP
18 36 (0.39%) Oracle iRecruitment
Cloud Services
1 398 (4.30%) SaaS
2 253 (2.73%) Microsoft Azure
3 183 (1.98%) Office 365
4 125 (1.35%) Force.com
5 65 (0.70%) PaaS
6 59 (0.64%) Cloud Computing
7 48 (0.52%) Amazon AWS
8 22 (0.24%) IaaS
9 14 (0.15%) Yammer
9 14 (0.15%) IBM Blueworks
10 12 (0.13%) Amazon EC2
11 9 (0.097%) SuccessFactors
12 8 (0.086%) Amazon S3
12 8 (0.086%) Heroku
13 7 (0.076%) GitHub
14 6 (0.065%) Responsys
14 6 (0.065%) Google Apps
15 4 (0.043%) CloudBees
15 4 (0.043%) Taleo
16 1 (0.011%) Rackspace Cloud
Communications & Networking
1 228 (2.46%) Internet
2 207 (2.24%) Firewall
3 175 (1.89%) WAN
4 171 (1.85%) LAN
4 171 (1.85%) TCP/IP
5 126 (1.36%) SAN
6 115 (1.24%) Intranet
7 101 (1.09%) VPN
8 98 (1.06%) Wireless
9 97 (1.05%) DNS
10 76 (0.82%) MPLS
11 65 (0.70%) VoIP
12 45 (0.49%) HTTP
12 45 (0.49%) Unified Communications
13 42 (0.45%) Broadband
14 37 (0.40%) NAS
15 33 (0.36%) DHCP
15 33 (0.36%) CTI
16 31 (0.33%) PBX
17 30 (0.32%) VLAN
Database & Business Intelligence
1 1606 (17.34%) SQL Server
2 597 (6.45%) SQL Server Reporting Services
3 496 (5.36%) SQL Server 2008
4 441 (4.76%) SQL Server Integration Services
5 421 (4.55%) Data Warehouse
6 285 (3.08%) MySQL
7 255 (2.75%) Relational Database
8 242 (2.61%) SQL Server Analysis Services
9 169 (1.82%) Oracle Database
10 166 (1.79%) Oracle BI EE
11 153 (1.65%) SQL Server 2012
12 151 (1.63%) Data Mining
13 119 (1.28%) SQL Server 2005
14 118 (1.27%) Big Data
15 103 (1.11%) Crystal Reports
16 99 (1.07%) RDBMS
17 94 (1.02%) SAP BW
18 85 (0.92%) BusinessObjects
19 80 (0.86%) SAP HANA
20 78 (0.84%) OLAP
Development Applications
1 265 (2.86%) Visual Studio
2 259 (2.80%) Team Foundation Server
3 113 (1.22%) Git (software)
4 105 (1.13%) JIRA
5 85 (0.92%) Subversion
6 72 (0.78%) Eclipse
7 56 (0.60%) Selenium
8 47 (0.51%) Maven
9 41 (0.44%) Oracle Forms
10 39 (0.42%) NUnit
11 30 (0.32%) TeamCity
12 29 (0.31%) WebDriver
13 28 (0.30%) Jenkins
14 25 (0.27%) JUnit
15 21 (0.23%) SQL Server Management Studio (SSMS)
16 20 (0.22%) Dreamweaver
17 19 (0.21%) SpecFlow
18 18 (0.19%) SoapUI
19 17 (0.18%) Ant
19 17 (0.18%) CruiseControl
General
1 2206 (23.82%) Finance
2 1578 (17.04%) Marketing
3 705 (7.61%) Retail
4 587 (6.34%) Telecoms
5 467 (5.04%) Billing
6 374 (4.04%) Advertising
7 357 (3.85%) Banking
8 237 (2.56%) Manufacturing
9 227 (2.45%) Legal
10 159 (1.72%) Back Office
11 153 (1.65%) Law
12 124 (1.34%) Publishing
13 112 (1.21%) Front Office
14 95 (1.03%) Games
14 95 (1.03%) French Language
15 87 (0.94%) German Language
16 67 (0.72%) Investment Banking
17 59 (0.64%) Pharmaceutical
18 39 (0.42%) Financial Institution
19 36 (0.39%) Local Government
Job Titles
1 2007 (21.67%) Analyst
2 1821 (19.66%) Developer
3 1309 (14.13%) Consultant
4 875 (9.45%) Business Analyst
5 679 (7.33%) Architect
6 661 (7.14%) Project Manager
7 382 (4.12%) CRM Consultant
8 375 (4.05%) Support Analyst
9 362 (3.91%) CRM Developer
10 353 (3.81%) .NET Developer
11 346 (3.74%) Solutions Architect
12 338 (3.65%) Applications Support
13 272 (2.94%) Senior Developer
14 239 (2.58%) CRM Analyst
15 232 (2.51%) Senior Analyst
16 219 (2.36%) SAP Consultant
17 212 (2.29%) C# Developer
18 208 (2.25%) Administrator
19 191 (2.06%) CRM Manager
20 186 (2.01%) Dynamics CRM Developer
Libraries, Frameworks & Software Standards
1 1717 (18.54%) .NET
2 1107 (11.95%) HTML
3 819 (8.84%) ASP.NET
4 697 (7.53%) CSS
5 568 (6.13%) Web Services
6 522 (5.64%) jQuery
7 496 (5.36%) XML
8 304 (3.28%) WCF
9 294 (3.17%) .NET Framework
10 279 (3.01%) HTML5
11 227 (2.45%) SOAP
12 226 (2.44%) Ajax
13 186 (2.01%) ASP.NET MVC
14 150 (1.62%) Middleware
15 138 (1.49%) REST
16 132 (1.43%) CSS3
17 119 (1.28%) WPF
18 118 (1.27%) JSON
19 112 (1.21%) ADO.NET Entity Framework
20 110 (1.19%) Spring
Miscellaneous
1 1093 (11.80%) Analytical Skills
2 356 (3.84%) Management Information System
3 290 (3.13%) Computer Science
4 270 (2.92%) Enterprise Software
5 260 (2.81%) Social Media
6 194 (2.09%) User Experience
7 156 (1.68%) Mobile App
8 95 (1.03%) Mathematics
9 88 (0.95%) Open Source
10 86 (0.93%) Statistics
11 84 (0.91%) Data Structures
12 83 (0.90%) Data Integration
13 74 (0.80%) FMCG
14 64 (0.69%) Blackberry
15 61 (0.66%) Visualisation
16 60 (0.65%) iPad
17 59 (0.64%) N-Tier
18 58 (0.63%) NHS
19 42 (0.45%) Video Conferencing
20 41 (0.44%) EPoS
Operating Systems
1 1109 (11.97%) Windows
2 288 (3.11%) Linux
3 259 (2.80%) Windows Server 2008
4 221 (2.39%) UNIX
5 194 (2.09%) Windows Server 2012
6 170 (1.84%) Windows 7
7 144 (1.55%) Windows Server 2003
8 107 (1.16%) Windows 8
9 91 (0.98%) Windows XP
10 77 (0.83%) Android
11 46 (0.50%) Apple iOS
12 43 (0.46%) Windows 2000 Server
13 30 (0.32%) Windows Vista
14 27 (0.29%) CentOS
15 25 (0.27%) Mac OS X
16 16 (0.17%) Red Hat Enterprise Linux
17 15 (0.16%) Ubuntu
17 15 (0.16%) Solaris
18 11 (0.12%) Windows 2000
19 9 (0.097%) Windows Mobile
Processes & Methodologies
1 1603 (17.31%) Agile Software Development
2 1335 (14.42%) Project Management
3 1237 (13.36%) Business Intelligence
4 1023 (11.05%) ERP
5 719 (7.76%) E-Commerce
6 715 (7.72%) ITIL
7 691 (7.46%) Business Analysis
8 661 (7.14%) Stakeholder Management
9 607 (6.55%) Analytics
10 525 (5.67%) Scrum
11 521 (5.63%) PRINCE2
12 473 (5.11%) Business Development
13 413 (4.46%) Workflow
14 399 (4.31%) MVC
15 380 (4.10%) Change Management
16 361 (3.90%) Waterfall
17 359 (3.88%) Migration
18 352 (3.80%) OO
19 337 (3.64%) Data Analysis
20 326 (3.52%) ETL
Programming Languages
1 2331 (25.17%) SQL
2 1373 (14.83%) C#
3 1191 (12.86%) JavaScript
4 691 (7.46%) Java
5 461 (4.98%) T-SQL
6 322 (3.48%) PHP
7 205 (2.21%) ABAP
8 169 (1.82%) VB.NET
9 155 (1.67%) Apex Code
10 152 (1.64%) PL/SQL
11 142 (1.53%) C
12 138 (1.49%) VB
13 82 (0.89%) C++
14 76 (0.82%) Python
15 70 (0.76%) PowerShell
16 59 (0.64%) VBA
17 42 (0.45%) R
18 31 (0.33%) SOQL
19 29 (0.31%) Shell Script
20 28 (0.30%) VB6
Qualifications
1 1339 (14.46%) Degree
2 325 (3.51%) Microsoft Certification
3 292 (3.15%) Security Cleared
4 189 (2.04%) SC Cleared
5 171 (1.85%) VCP4
6 135 (1.46%) ISEB
7 132 (1.43%) PMI Certification
8 110 (1.19%) MCTS
9 108 (1.17%) PMP
10 94 (1.02%) MCP
11 93 (1.00%) PRINCE2 Certification
12 90 (0.97%) MCSE
13 87 (0.94%) MCITP
14 85 (0.92%) ITIL Certification
15 71 (0.77%) Cisco Certification
16 68 (0.73%) MCSD
17 66 (0.71%) SAP Certification
18 55 (0.59%) CCNA
18 55 (0.59%) PRINCE2 Practitioner
19 50 (0.54%) ISTQB
Quality Assurance & Compliance
1 405 (4.37%) QA
2 257 (2.78%) SLA
3 69 (0.75%) ISO 9001
4 53 (0.57%) ISO/IEC 27001
5 50 (0.54%) Data Quality
6 17 (0.18%) ISO 14001
7 15 (0.16%) PCI DSS
8 11 (0.12%) COBIT
9 9 (0.097%) Sarbanes-Oxley
10 6 (0.065%) ISO 9000
10 6 (0.065%) HL7
11 5 (0.054%) PMBOK
12 3 (0.032%) DICOM
13 2 (0.022%) GAMP
13 2 (0.022%) GxP
13 2 (0.022%) ISO 8583
14 1 (0.011%) GAAP
14 1 (0.011%) P3O
System Software
1 347 (3.75%) Active Directory
2 163 (1.76%) VMware Infrastructure
3 85 (0.92%) Hyper-V
4 43 (0.46%) vSphere
4 43 (0.46%) VMware ESXi
5 33 (0.36%) XenApp
6 25 (0.27%) Terminal Server
7 18 (0.19%) NFS
8 16 (0.17%) Terminal Services
9 15 (0.16%) XenServer
10 14 (0.15%) vCloud
11 11 (0.12%) ISA Server
12 9 (0.097%) XenDesktop
12 9 (0.097%) Varnish
13 8 (0.086%) VMware ESX
14 6 (0.065%) Oracle RAC
14 6 (0.065%) Forefront TMG
15 5 (0.054%) Citrix Presentation Server
16 3 (0.032%) Sendmail
17 2 (0.022%) IMail Server
Systems Management
1 72 (0.78%) SCOM
2 39 (0.42%) SCCM
3 22 (0.24%) SCVMM
4 21 (0.23%) Backup Exec
5 18 (0.19%) HP Quality Center
6 16 (0.17%) Opscode Chef
7 14 (0.15%) Puppet
7 14 (0.15%) Systems Management Server (SMS)
8 12 (0.13%) Nagios
8 12 (0.13%) ZABBIX
9 10 (0.11%) Cisco UCCE
9 10 (0.11%) Cisco CUCM
9 10 (0.11%) Nessus
10 9 (0.097%) Salt
10 9 (0.097%) Opsview
11 7 (0.076%) Norton AntiVirus
12 6 (0.065%) WSUS
13 5 (0.054%) Capistrano
13 5 (0.054%) XenMobile
14 4 (0.043%) Symantec Endpoint Protection
Vendors
1 2803 (30.27%) Microsoft
2 1165 (12.58%) Salesforce.com
3 1118 (12.07%) Oracle
4 983 (10.61%) SAP
5 411 (4.44%) Siebel
6 250 (2.70%) VMware
7 228 (2.46%) Business Objects
8 202 (2.18%) Citrix
9 190 (2.05%) Google
10 182 (1.97%) Cisco
11 162 (1.75%) Adobe
12 159 (1.72%) IBM
13 152 (1.64%) Sage
14 109 (1.18%) Informatica
15 99 (1.07%) HP
16 88 (0.95%) Cognos
17 81 (0.87%) Eloqua
18 69 (0.75%) ExactTarget
19 68 (0.73%) Tableau
20 65 (0.70%) Dell
London
Mason Frank International
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 1 hour ago
Manchester, Lancashire
Nigel Frank International Ltd
Salary: £40000 - £45000 per annum + bonus, certifications, benefits
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Surrey
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Salary: From £45,000 to £50,000 per annum Good bens
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Linkpoint Resources
Salary: From £22,000 to £24,000 per annum
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Luton, Bedfordshire
Linkpoint Resources
Salary: From £27,000 to £29,500 per annum
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City, London
JPS Selection
Salary: £70000 - £90000 per annum + Package
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Nigel Frank International Ltd
Salary: £45000 - £65000 per annum + Benefits
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Pudsey, West Yorkshire
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Salary: £36000.00 - £46400.00 per annum + benefits
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Nigel Frank International Ltd
Salary: £45000 - £50000 per annum + Certifications and 10% Bonus
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Salary: £40k - 44k per year + Excellent Benefits
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