The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 65 58 67
Rank change year-on-year
-7 +9
Permanent jobs citing CRM 4417 5141 4096
As % of all permanent IT jobs located in the UK 4.04% 4.29% 3.74%
As % of the Processes & Methodologies category 4.78% 5.18% 4.63%
Number of salaries quoted 3449 4229 3462
Average salary £47,000 £47,500 £45,000
Average salary % change year-on-year
-1.05% +5.55%
90% offered a salary of more than £27,500 £30,000 £28,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £42,500 £45,000 £40,000
% change year-on-year
-5.55% +12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92318 99153 88437
As % of all permanent IT jobs located in the UK 84.54% 82.71% 80.82%
Number of salaries quoted 75379 80339 72907
Average salary £50,000 £48,500 £45,500
Average salary % change year-on-year
+3.09% +6.59%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £70,500 £72,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 2 July 2015 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 4067 £47,500 - 811
London 0 1946 £52,750 +0.47% 346
South East -27 698 £45,000 - 133
City of London +2 435 £52,500 +5.00% 141
East of England +1 337 £45,000 -5.26% 32
West Midlands -27 252 £42,500 +2.40% 54
North West -3 244 £35,000 -8.79% 90
Yorkshire +13 208 £40,000 - 44
Berkshire -25 191 £47,500 - 27
South West -21 183 £40,000 -9.09% 29
Surrey +1 167 £55,000 +17.02% 38
West Yorkshire +21 140 £40,000 - 24
East Midlands +7 134 £38,750 -3.12% 45
Cambridgeshire +41 132 £40,750 -14.21% 12
Leeds +26 124 £40,000 - 17
Manchester -4 109 £35,000 -7.89% 58
Scotland -3 101 £36,000 -20.00% 21
Cambridge +62 93 £40,000 -11.11% 10
Hampshire -43 93 £40,000 -6.97% 21
Wiltshire +24 72 £37,500 - 4
Cheshire +9 71 £32,500 -18.75% 15
Reading -28 71 £50,000 +11.11% 8
Birmingham -41 71 £41,500 - 23
Nottinghamshire +29 67 £33,045 -17.38% 11
Buckinghamshire -17 67 £47,500 +14.45% 9
Bedfordshire +9 65 £48,400 -6.92% 2
Hertfordshire -37 64 £45,000 - 12
Nottingham +31 58 £26,750 -33.12% 9
Wales +33 56 £37,500 -31.81% 4
South Wales +40 49 £40,000 -5.88% 3

CRM
Top 30 Related IT Skills

For the 6 months to 2 July 2015, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2717 (29.68%) Microsoft
2 2243 (24.51%) SQL
3 2186 (23.88%) Dynamics CRM
4 2059 (22.50%) Finance
5 1737 (18.98%) .NET
6 1660 (18.14%) SQL Server
7 1628 (17.79%) MS Excel
8 1621 (17.71%) Agile Software Development
9 1596 (17.44%) Marketing
10 1536 (16.78%) Project Management
11 1433 (15.66%) Degree
12 1398 (15.27%) C#
13 1334 (14.57%) JavaScript
14 1316 (14.38%) HTML
15 1226 (13.39%) Oracle
16 1148 (12.54%) ERP
17 1139 (12.44%) Business Intelligence
18 1101 (12.03%) SharePoint
19 1096 (11.97%) Analytical Skills
20 1091 (11.92%) Salesforce.com
21 1002 (10.95%) Windows
22 999 (10.91%) SAP
23 844 (9.22%) ASP.NET
24 831 (9.08%) Retail
25 828 (9.05%) CSS
26 738 (8.06%) Java
27 735 (8.03%) Stakeholder Management
28 698 (7.63%) E-Commerce
29 685 (7.48%) Business Analysis
30 645 (7.05%) MS Office

CRM
Top Related IT Skills by Category

For the 6 months to 2 July 2015, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1101 (12.03%) SharePoint
2 362 (3.95%) CMS
3 292 (3.19%) IIS
4 255 (2.79%) BizTalk Server
5 224 (2.45%) MS Exchange
6 189 (2.06%) SharePoint 2010
7 147 (1.61%) SAS
8 130 (1.42%) SharePoint 2013
9 115 (1.26%) Apache
10 113 (1.23%) Lync
11 93 (1.02%) Exchange Server 2010
12 90 (0.98%) NetWeaver
13 76 (0.83%) Tomcat
14 70 (0.76%) WordPress
15 63 (0.69%) Exchange Server 2007
16 62 (0.68%) Exchange Server 2013
17 58 (0.63%) SugarCRM
18 56 (0.61%) Drupal
19 49 (0.54%) WebSphere
20 45 (0.49%) WorkSite
Applications
1 1628 (17.79%) MS Excel
2 645 (7.05%) MS Office
3 151 (1.65%) MS PowerPoint
4 139 (1.52%) MS Visio
5 133 (1.45%) MS Project
6 89 (0.97%) SPSS
7 56 (0.61%) Photoshop
8 41 (0.45%) InfoPath
9 30 (0.33%) Spreadsheet
10 28 (0.31%) FastStats
11 18 (0.20%) PowerPivot
12 14 (0.15%) Adobe Illustrator
13 11 (0.12%) Fireworks
14 9 (0.098%) Adobe Creative Suite
15 7 (0.076%) Adobe Captivate
16 6 (0.066%) InDesign
17 1 (0.011%) Adobe After Effects
17 1 (0.011%) Final Cut Pro
17 1 (0.011%) AutoCAD
17 1 (0.011%) SOLIDWORKS
Business Applications
1 2186 (23.88%) Dynamics CRM
2 339 (3.70%) SAP CRM
3 198 (2.16%) Oracle EBS
4 145 (1.58%) Dynamics AX
5 112 (1.22%) SAP SD
6 106 (1.16%) Dynamics NAV
7 104 (1.14%) SAP ERP
8 97 (1.06%) Oracle CRM
9 74 (0.81%) Oracle EBS R12
10 64 (0.70%) SAP FI
11 60 (0.66%) Unica
12 57 (0.62%) SAP Oil and Gas
13 56 (0.61%) SAP HR
14 54 (0.59%) Magento
14 54 (0.59%) SAP IS-U
15 52 (0.57%) Adobe Campaign
16 51 (0.56%) SAP MM
17 46 (0.50%) Oracle General Ledger
18 43 (0.47%) Oracle Utilities
19 41 (0.45%) Dynamics GP
Cloud Services
1 573 (6.26%) SaaS
2 331 (3.62%) Microsoft Azure
3 195 (2.13%) Office 365
4 136 (1.49%) Force.com
5 112 (1.22%) Amazon AWS
6 100 (1.09%) PaaS
7 99 (1.08%) Cloud Computing
8 94 (1.03%) Google Analytics
9 46 (0.50%) IaaS
10 32 (0.35%) Yammer
11 24 (0.26%) SuccessFactors
12 23 (0.25%) Silverpop
13 19 (0.21%) Veeva
13 19 (0.21%) Adobe Analytics
14 16 (0.17%) Boomi
15 15 (0.16%) Mimecast
16 12 (0.13%) Azure Active Directory
17 11 (0.12%) FinancialForce.com
18 10 (0.11%) Heroku
18 10 (0.11%) Taleo
Communications & Networking
1 224 (2.45%) Internet
2 207 (2.26%) Firewall
3 163 (1.78%) Intranet
4 142 (1.55%) DNS
5 135 (1.47%) WAN
6 121 (1.32%) TCP/IP
7 117 (1.28%) LAN
8 106 (1.16%) CTI
9 85 (0.93%) VPN
10 82 (0.90%) VoIP
11 63 (0.69%) DHCP
12 56 (0.61%) Wireless
12 56 (0.61%) VLAN
13 55 (0.60%) SMS
13 55 (0.60%) HTTP
14 53 (0.58%) SAN
15 45 (0.49%) Unified Communications
16 43 (0.47%) Network Security
17 35 (0.38%) MPLS
18 33 (0.36%) SMTP
Database & Business Intelligence
1 1660 (18.14%) SQL Server
2 613 (6.70%) SQL Server Reporting Services
3 402 (4.39%) SQL Server 2008
4 357 (3.90%) SQL Server Integration Services
5 354 (3.87%) Data Warehouse
6 340 (3.71%) Relational Database
7 282 (3.08%) MySQL
8 178 (1.94%) Oracle Database
9 162 (1.77%) SQL Server Analysis Services
10 136 (1.49%) Data Mining
11 128 (1.40%) Big Data
12 108 (1.18%) RDBMS
13 106 (1.16%) SAP HANA
14 102 (1.11%) Oracle BI EE
15 93 (1.02%) SQL Server 2005
16 91 (0.99%) SQL Server 2012
17 90 (0.98%) SAP BW
18 85 (0.93%) BusinessObjects
19 84 (0.92%) Oracle Database 11g
20 81 (0.88%) SAP BI
Development Applications
1 311 (3.40%) Visual Studio
2 284 (3.10%) Team Foundation Server
3 130 (1.42%) Git (software)
4 118 (1.29%) JIRA
5 72 (0.79%) Subversion
6 69 (0.75%) NUnit
6 69 (0.75%) Eclipse
7 65 (0.71%) Selenium
8 54 (0.59%) MSBuild
9 46 (0.50%) Visual Studio Team System
10 39 (0.43%) Maven
11 37 (0.40%) CruiseControl
12 33 (0.36%) Jenkins
13 30 (0.33%) Oracle APEX
14 26 (0.28%) Oracle Forms
15 24 (0.26%) PowerDesigner
16 23 (0.25%) WebDriver
17 20 (0.22%) TeamCity
18 19 (0.21%) Dreamweaver
18 19 (0.21%) JUnit
General
1 2059 (22.50%) Finance
2 1596 (17.44%) Marketing
3 831 (9.08%) Retail
4 555 (6.06%) Telecoms
5 439 (4.80%) Billing
6 376 (4.11%) Banking
7 270 (2.95%) Manufacturing
8 229 (2.50%) Legal
9 219 (2.39%) Advertising
10 204 (2.23%) Back Office
11 149 (1.63%) Publishing
12 144 (1.57%) Law
13 129 (1.41%) Front Office
14 121 (1.32%) Games
15 68 (0.74%) Pharmaceutical
16 65 (0.71%) German Language
17 44 (0.48%) Local Government
18 39 (0.43%) French Language
19 38 (0.42%) Automotive
20 37 (0.40%) Investment Banking
Job Titles
1 1879 (20.53%) Analyst
2 1860 (20.32%) Developer
3 1189 (12.99%) Consultant
4 814 (8.89%) Business Analyst
5 753 (8.23%) Architect
6 693 (7.57%) Project Manager
7 375 (4.10%) .NET Developer
8 372 (4.06%) Solutions Architect
9 361 (3.94%) CRM Developer
10 352 (3.85%) Support Analyst
11 350 (3.82%) Applications Support
12 296 (3.23%) CRM Consultant
13 246 (2.69%) Senior Developer
14 236 (2.58%) Senior Analyst
15 220 (2.40%) SAP Consultant
16 219 (2.39%) Senior Manager
17 217 (2.37%) Administrator
18 210 (2.29%) C# Developer
19 183 (2.00%) Dynamics CRM Developer
20 177 (1.93%) Data Analyst
Libraries, Frameworks & Software Standards
1 1737 (18.98%) .NET
2 1316 (14.38%) HTML
3 844 (9.22%) ASP.NET
4 828 (9.05%) CSS
5 595 (6.50%) Web Services
6 572 (6.25%) XML
7 522 (5.70%) jQuery
8 310 (3.39%) .NET Framework
9 302 (3.30%) WCF
10 274 (2.99%) HTML5
11 242 (2.64%) SOAP
12 236 (2.58%) ASP.NET MVC
13 212 (2.32%) Ajax
14 174 (1.90%) Middleware
15 159 (1.74%) Visualforce
16 158 (1.73%) REST
17 141 (1.54%) CSS3
18 140 (1.53%) Entity Framework
19 130 (1.42%) AngularJS
20 118 (1.29%) JSON
Miscellaneous
1 1096 (11.97%) Analytical Skills
2 433 (4.73%) Management Information System
3 404 (4.41%) Computer Science
4 271 (2.96%) Enterprise Software
5 219 (2.39%) User Experience
6 206 (2.25%) Social Media
7 170 (1.86%) Mobile App
8 160 (1.75%) Data Centre
9 133 (1.45%) Mathematics
10 86 (0.94%) Statistics
11 82 (0.90%) IVR
12 81 (0.88%) Data Integration
13 72 (0.79%) Data Structures
14 64 (0.70%) Blackberry
15 63 (0.69%) E-Learning
16 60 (0.66%) iPad
17 59 (0.64%) Client/Server
18 55 (0.60%) Visualisation
19 54 (0.59%) FMCG
20 48 (0.52%) Data Extraction
Operating Systems
1 1002 (10.95%) Windows
2 308 (3.37%) Linux
3 232 (2.53%) Windows Server 2008
4 160 (1.75%) Windows Server 2012
5 156 (1.70%) UNIX
6 142 (1.55%) Windows 7
7 141 (1.54%) Windows Server 2003
8 94 (1.03%) Windows 8
9 81 (0.88%) Android
10 80 (0.87%) Windows XP
11 48 (0.52%) Apple iOS
12 40 (0.44%) Mac OS X
13 34 (0.37%) Ubuntu
14 27 (0.29%) Windows 2000 Server
15 24 (0.26%) Windows Vista
16 23 (0.25%) CentOS
17 21 (0.23%) Solaris
18 16 (0.17%) Windows Mobile
19 12 (0.13%) Red Hat Enterprise Linux
20 8 (0.087%) Oracle Linux
Processes & Methodologies
1 1621 (17.71%) Agile Software Development
2 1536 (16.78%) Project Management
3 1148 (12.54%) ERP
4 1139 (12.44%) Business Intelligence
5 735 (8.03%) Stakeholder Management
6 698 (7.63%) E-Commerce
7 685 (7.48%) Business Analysis
8 637 (6.96%) Analytics
9 625 (6.83%) ITIL
10 559 (6.11%) SDLC
11 545 (5.95%) MVC
12 485 (5.30%) PRINCE2
13 461 (5.04%) Business Development
14 426 (4.65%) Scrum
15 425 (4.64%) Migration
16 396 (4.33%) Change Management
17 372 (4.06%) Workflow
18 324 (3.54%) B2B
19 322 (3.52%) Waterfall
20 318 (3.47%) Data Analysis
Programming Languages
1 2243 (24.51%) SQL
2 1398 (15.27%) C#
3 1334 (14.57%) JavaScript
4 738 (8.06%) Java
5 395 (4.32%) PHP
6 376 (4.11%) T-SQL
7 221 (2.41%) Apex Code
8 194 (2.12%) ABAP
9 189 (2.06%) C
10 163 (1.78%) VB.NET
11 122 (1.33%) VB
12 120 (1.31%) PL/SQL
13 114 (1.25%) C++
14 90 (0.98%) Python
15 78 (0.85%) VBA
16 64 (0.70%) PowerShell
17 48 (0.52%) SOQL
18 42 (0.46%) Perl
19 38 (0.42%) R
20 37 (0.40%) Ruby
Qualifications
1 1433 (15.66%) Degree
2 296 (3.23%) Microsoft Certification
3 246 (2.69%) Security Cleared
4 183 (2.00%) SC Cleared
5 125 (1.37%) ISEB
6 110 (1.20%) PMI Certification
7 105 (1.15%) ITIL Certification
8 99 (1.08%) PMP
9 88 (0.96%) PRINCE2 Certification
10 76 (0.83%) MCSE
11 73 (0.80%) MCTS
12 69 (0.75%) PRINCE2 Practitioner
13 66 (0.72%) MCITP
13 66 (0.72%) SAP Certification
14 63 (0.69%) Cisco Certification
15 54 (0.59%) MCP
16 43 (0.47%) DV Cleared
17 40 (0.44%) ISTQB
18 39 (0.43%) CCNA
19 36 (0.39%) CCNP
Quality Assurance & Compliance
1 407 (4.45%) QA
2 264 (2.88%) SLA
3 51 (0.56%) ISO/IEC 27001
4 45 (0.49%) ISO 9001
5 43 (0.47%) PCI DSS
6 42 (0.46%) Data Quality
7 19 (0.21%) COBIT
8 16 (0.17%) ISO 14001
9 15 (0.16%) PMBOK
10 6 (0.066%) Sarbanes-Oxley
11 4 (0.044%) MiFID
11 4 (0.044%) HL7
12 3 (0.033%) WCAG
12 3 (0.033%) GAAP
12 3 (0.033%) ISO 8583
12 3 (0.033%) ISO 9000
12 3 (0.033%) FATCA
12 3 (0.033%) Section 508
13 2 (0.022%) BS7799
14 1 (0.011%) DICOM
System Software
1 360 (3.93%) Active Directory
2 164 (1.79%) VMware Infrastructure
3 105 (1.15%) Hyper-V
4 22 (0.24%) IMail Server
5 19 (0.21%) vSphere
6 17 (0.19%) Oracle RAC
7 16 (0.17%) XenServer
7 16 (0.17%) XenDesktop
7 16 (0.17%) Terminal Services
7 16 (0.17%) ISA Server
8 15 (0.16%) XenApp
9 14 (0.15%) VMware ESX
9 14 (0.15%) Forefront TMG
10 10 (0.11%) VMware ESXi
11 9 (0.098%) vCloud
11 9 (0.098%) Varnish
12 6 (0.066%) Apache Flume
12 6 (0.066%) Terminal Server
13 4 (0.044%) Snort
14 3 (0.033%) ProxySG
Systems Management
1 39 (0.43%) SCOM
2 33 (0.36%) SCCM
3 31 (0.34%) Puppet
4 26 (0.28%) Backup Exec
5 20 (0.22%) Opscode Chef
6 16 (0.17%) Nagios
7 14 (0.15%) HP Quality Center
8 13 (0.14%) Systems Management Server (SMS)
8 13 (0.14%) Cisco CUCM
8 13 (0.14%) Symantec Enterprise Vault
9 12 (0.13%) Norton AntiVirus
9 12 (0.13%) Oracle Enterprise Manager
9 12 (0.13%) ServiceCenter
9 12 (0.13%) Cisco UCCE
10 11 (0.12%) Capistrano
10 11 (0.12%) WSUS
11 9 (0.098%) Salt
11 9 (0.098%) AirWatch
12 8 (0.087%) Opsview
12 8 (0.087%) Data Guard
Vendors
1 2717 (29.68%) Microsoft
2 1226 (13.39%) Oracle
3 1091 (11.92%) Salesforce.com
4 999 (10.91%) SAP
5 279 (3.05%) Siebel
6 214 (2.34%) VMware
7 209 (2.28%) Cisco
8 177 (1.93%) Business Objects
9 168 (1.84%) Citrix
10 155 (1.69%) Sage
11 145 (1.58%) Google
12 141 (1.54%) Adobe
13 128 (1.40%) IBM
14 105 (1.15%) HP
15 94 (1.03%) Tableau
16 90 (0.98%) hybris
17 89 (0.97%) Avaya
18 77 (0.84%) Teradata
19 63 (0.69%) ATG
19 63 (0.69%) Informatica
Glasgow, Lanarkshire
J & C Associates
Salary: From £55,000 to £60,000 per annum + Package
Posted: 54 minutes ago
Staffordshire
Computer People
Salary: £45000.00 - £60000.00 per annum + Bonus, Healthcare
Posted: 1 hour ago
North West
Code Red Associates
Salary: £60000 - £65000 per annum, Benefits Excellent Benefits
Posted: 1 hour ago
Surrey
Nigel Frank International Ltd
Salary: £50000 - £60000 per annum + career growth, benefits, gym membership
Posted: 1 hour ago
London
Cyber Team
Salary: From £45,000 to £55,000 per annum
Posted: 1 hour ago
City, London
Global Technology Solutions Ltd
Salary: £35000 - £45000 per annum + benefits
Posted: 2 hours ago
London
Nicoll Curtin
Salary: £50000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 2 hours ago
London
CK Group
Salary: Competitive
Posted: 2 hours ago
Cambridge, Cambridgeshire
IT Executive Ltd
Salary: £40000 - £55000 per annum + 60k OTE
Posted: 2 hours ago
Cheltenham, Gloucestershire
ETS Technical Selection Ltd
Salary: £25000 - £35000 per annum
Posted: 2 hours ago
Ascot, Berkshire
SC Recruitment
Salary: From £35,000 to £40,000 per annum Fully Negotiable
Posted: 7 hours ago
Birmingham, Warwickshire
Talent International
Salary: £30k - £55k per annum + 10% Bonus + Benefits
Posted: 11 hours ago
Manchester, Lancashire
Strategic ICT Recruitment Solutions LTD
Posted: 11 hours ago
City, London
Computer People
Salary: Excellent Bonus and Benefits
Posted: 12 hours ago
Cambridge, Cambridgeshire
D P Connect
Salary: Excellent Benefits
Posted: 12 hours ago
London
Maximus
Posted: 12 hours ago
Cardiff, South Glamorgan
Proactive Appointments
Salary: MARKET RATE
Posted: 12 hours ago
City, London
Salt
Salary: bonus & benefits
Posted: 12 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing
Salary: benefits
Posted: 12 hours ago
Hampshire
Careerwise
Salary: Package
Posted: 12 hours ago