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The first part of the table below looks at the demand for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all of the Processes & Methodologies category.
| Customer Relationship Management (CRM) |
| 3 months to
21 May 2012 | Same period 2011 | Same period 2010 |
| Rank | 63 | 61 | 52 |
| Rank change year-on-year |
 -2 | -9 |
|
| Matching permanent IT job ads | 4520 | 4577 | 3737 |
| As % of all permanent IT jobs located in the UK | 3.730 % | 3.751 % | 3.925 % |
| As % of the Processes & Methodologies category | 5.058 % | 5.152 % | 5.546 % |
| Number of salaries quoted | 3848 | 3895 | 2989 |
| Average salary | £47,500 | £47,500 | £45,000 |
| Average salary % change year-on-year | |
| 90% of jobs offered a salary of more than | £30,000 | £30,000 | £28,000 |
| 10% of jobs offered a salary of more than | £75,000 | £75,000 | £72,500 |
| UK excluding London average salary | £44,000 | £44,000 | £42,500 |
| % change year-on-year | |
|
|
Permanent IT job ads with a match in the
Processes & Methodologies category | 89368 | 88844 | 67380 |
| As % of all permanent IT jobs located in the UK | 73.74 % | 72.81 % | 70.76 % |
| Number of salaries quoted | 75936 | 74352 | 55206 |
| Average salary | £47,000 | £47,500 | £47,500 |
| Average salary % change year-on-year | |
| 90% of jobs offered a salary of more than | £30,000 | £30,000 | £29,000 |
| 10% of jobs offered a salary of more than | £75,000 | £77,500 | £75,000 |
| UK excluding London average salary | £41,000 | £40,000 | £40,000 |
| % change year-on-year | |
CRM
Demand TrendThe chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.
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CRM
Salary TrendThe chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.
CRM
Salary HistogramThe chart provides a salary histogram for IT jobs citing CRM over the 3 months to 21 May 2012 within the UK.
CRM
Top 30 Job LocationsThe table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 21 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.
| Location | Rank Change
on Same Period
Last Year | Matching
Permanent
IT Job Ads | Average Salary
Last 3 Months | Average Salary
% Change
on Same Period
Last Year |
| England | -6 | 4143 | £45,540 | -4.12 % |
| London | -4 | 2070 | £50,000 | -4.76 % |
| South East |  0 | 951 | £45,000 | - |
| Berkshire |  +14 | 417 | £45,000 | -10.00 % |
| City of London | +9 | 414 | £52,500 | -4.54 % |
| East of England | +15 | 259 | £40,000 | +8.69 % |
| North West | -27 | 215 | £37,500 | -6.25 % |
| West Midlands | +6 | 194 | £40,200 | +0.50 % |
| Reading | +21 | 167 | £44,000 | -18.13 % |
| Yorkshire | -3 | 149 | £37,500 | - |
| Hampshire | +3 | 133 | £45,000 | +12.50 % |
| Surrey | -51 | 125 | £46,250 | +8.82 % |
| Manchester | -41 | 117 | £40,000 | -8.57 % |
| South West | -38 | 109 | £38,000 | +16.92 % |
| East Midlands | -54 | 95 | £40,000 | -11.11 % |
| Scotland | -16 | 86 | £40,000 | -6.97 % |
| Hertfordshire | +21 | 83 | £37,500 | +1.90 % |
| West Yorkshire | -28 | 82 | £40,000 | - |
| Birmingham | -2 | 75 | £45,000 | -10.00 % |
| Cambridgeshire | -2 | 73 | £47,500 | +50.79 % |
| Oxfordshire | +9 | 67 | £47,750 | -11.16 % |
| Slough | +14 | 60 | £48,250 | -3.50 % |
| Leeds | -32 | 54 | £40,000 | - |
| Buckinghamshire | +5 | 47 | £37,500 | +3.44 % |
| Cambridge | -2 | 45 | £50,000 | +72.41 % |
| South Yorkshire | +17 | 42 | £37,500 | +7.14 % |
| Cheshire | +9 | 42 | £32,500 | -12.16 % |
| West Sussex | -3 | 39 | £45,000 | - |
| North East | +2 | 36 | £60,000 | +53.84 % |
| Essex | -20 | 36 | £32,500 | -16.66 % |
CRM
Top 30 Related IT SkillsFor the 6 months to 21 May 2012, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.
CRM
Top Related IT Skills by CategoryFor the 6 months to 21 May 2012, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.
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