The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 59 59 71
Rank change year-on-year
0 +12
Permanent jobs citing CRM 4420 4271 3997
As % of all permanent IT jobs located in the UK 4.17% 4.16% 3.65%
As % of the Processes & Methodologies category 5.05% 5.06% 4.56%
Number of salaries quoted 3555 3340 3338
Average salary £46,326 £48,000 £45,000
Average salary % change year-on-year
-3.48% +6.66%
90% offered a salary of more than £29,500 £30,000 £27,500
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £43,250 £45,000 £42,500
% change year-on-year
-3.88% +5.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
87595 84426 87603
As % of all permanent IT jobs located in the UK 82.73% 82.29% 80.07%
Number of salaries quoted 72135 67329 74163
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,919 £30,000
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 30 January 2015 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 4116 £47,500 -2.06% 957
London 0 1906 £51,000 -4.22% 384
South East +4 927 £47,500 +5.55% 179
City of London +3 418 £50,000 -9.09% 166
Berkshire +9 311 £56,750 +15.81% 51
East of England +36 298 £45,000 +5.88% 57
West Midlands -1 257 £42,500 -5.55% 71
North West +11 254 £40,000 +6.66% 79
Yorkshire -6 190 £40,000 -11.11% 57
Surrey -9 184 £47,500 -9.52% 50
Manchester +16 156 £40,000 +23.07% 50
Hampshire +12 156 £40,000 - 20
Reading +3 156 £60,000 +48.14% 16
South West -21 151 £37,500 -16.66% 53
West Yorkshire +30 142 £40,000 -20.00% 37
Birmingham +8 118 £51,000 +13.33% 21
Leeds +32 114 £41,500 -36.15% 29
East Midlands +18 95 £42,500 +1.19% 38
Cambridgeshire +37 92 £40,000 -20.00% 21
Cambridge +51 75 £37,500 -34.78% 11
Scotland -7 75 £40,500 +1.25% 14
Hertfordshire +21 71 £45,000 +12.50% 14
Buckinghamshire +3 70 £41,250 +10.00% 16
Essex +11 65 £40,000 -15.78% 9
Slough +18 64 £50,000 -4.76% 5
Cheshire +14 61 £35,000 -12.50% 18
Oxfordshire -11 60 £46,250 +8.82% 12
Wiltshire +12 47 £37,500 -6.25% 11
Edinburgh -2 47 £40,000 - 9
Oxford -3 47 £45,000 +2.85% 3

CRM
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2700 (29.76%) Microsoft
2 2368 (26.10%) Dynamics CRM
3 2327 (25.65%) SQL
4 2072 (22.84%) Finance
5 1678 (18.49%) .NET
6 1647 (18.15%) MS Excel
7 1568 (17.28%) SQL Server
7 1568 (17.28%) Marketing
8 1449 (15.97%) Agile Software Development
9 1299 (14.32%) C#
10 1298 (14.31%) Project Management
11 1274 (14.04%) Degree
12 1223 (13.48%) Business Intelligence
13 1188 (13.09%) SharePoint
14 1159 (12.77%) Salesforce.com
15 1121 (12.36%) JavaScript
16 1113 (12.27%) Oracle
17 1096 (12.08%) ERP
18 1059 (11.67%) Windows
19 1055 (11.63%) Analytical Skills
20 1039 (11.45%) HTML
21 997 (10.99%) SAP
22 767 (8.45%) ASP.NET
23 737 (8.12%) E-Commerce
24 704 (7.76%) ITIL
25 686 (7.56%) Retail
26 673 (7.42%) Java
27 655 (7.22%) Business Analysis
28 650 (7.16%) Stakeholder Management
29 647 (7.13%) CSS

CRM
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1188 (13.09%) SharePoint
2 289 (3.19%) IIS
3 262 (2.89%) CMS
4 243 (2.68%) BizTalk Server
5 208 (2.29%) MS Exchange
6 183 (2.02%) SAS
7 140 (1.54%) Lync
8 137 (1.51%) SharePoint 2013
9 133 (1.47%) SharePoint 2010
10 93 (1.03%) Apache
11 92 (1.01%) Drupal
12 85 (0.94%) NetWeaver
13 81 (0.89%) Exchange Server 2010
14 76 (0.84%) Tomcat
15 69 (0.76%) Umbraco
16 56 (0.62%) Exchange Server 2007
17 55 (0.61%) WordPress
18 53 (0.58%) SharePoint Server
19 48 (0.53%) JBoss
20 47 (0.52%) Oracle Workflow
Applications
1 1647 (18.15%) MS Excel
2 642 (7.08%) MS Office
3 177 (1.95%) MS PowerPoint
4 173 (1.91%) MS Project
5 145 (1.60%) MS Visio
6 124 (1.37%) SPSS
7 81 (0.89%) PowerPivot
8 80 (0.88%) Photoshop
9 35 (0.39%) FastStats
10 17 (0.19%) Adobe Illustrator
11 15 (0.17%) Spreadsheet
12 14 (0.15%) InDesign
13 10 (0.11%) Adobe Creative Suite
14 8 (0.088%) InfoPath
15 7 (0.077%) Acrobat
16 5 (0.055%) Stata
17 4 (0.044%) Adobe Captivate
18 3 (0.033%) Final Cut Pro
18 3 (0.033%) AutoCAD
18 3 (0.033%) Adobe After Effects
Business Applications
1 2368 (26.10%) Dynamics CRM
2 397 (4.38%) SAP CRM
3 184 (2.03%) Oracle EBS
4 171 (1.88%) Dynamics AX
5 138 (1.52%) SAP SD
6 119 (1.31%) Google Analytics
7 104 (1.15%) Dynamics NAV
8 94 (1.04%) SAP ERP
9 82 (0.90%) Oracle CRM
10 71 (0.78%) Oracle EBS R12
11 64 (0.71%) SAP FI
12 60 (0.66%) Oracle ERP
13 55 (0.61%) SalesLogix
14 50 (0.55%) SAP FI/CO
14 50 (0.55%) SAP CO
14 50 (0.55%) SAP HR
15 46 (0.51%) Dynamics GP
16 41 (0.45%) SAP MM
17 39 (0.43%) Oracle iRecruitment
18 37 (0.41%) Agresso
Cloud Services
1 384 (4.23%) SaaS
2 216 (2.38%) Microsoft Azure
3 167 (1.84%) Office 365
4 120 (1.32%) Force.com
5 75 (0.83%) Cloud Computing
6 65 (0.72%) PaaS
7 50 (0.55%) Amazon AWS
8 22 (0.24%) IaaS
9 14 (0.15%) IBM Blueworks
10 12 (0.13%) Google Apps
11 11 (0.12%) Amazon EC2
12 8 (0.088%) Amazon S3
12 8 (0.088%) Heroku
12 8 (0.088%) CloudBees
13 7 (0.077%) GitHub
13 7 (0.077%) SuccessFactors
14 6 (0.066%) Responsys
14 6 (0.066%) Yammer
15 5 (0.055%) Taleo
16 1 (0.011%) CheetahMail
Communications & Networking
1 215 (2.37%) Internet
2 192 (2.12%) Firewall
3 162 (1.79%) WAN
4 160 (1.76%) TCP/IP
5 158 (1.74%) LAN
6 129 (1.42%) SAN
7 103 (1.14%) Intranet
8 93 (1.03%) VPN
9 89 (0.98%) Wireless
10 87 (0.96%) DNS
11 74 (0.82%) MPLS
12 68 (0.75%) VoIP
13 46 (0.51%) HTTP
14 41 (0.45%) Unified Communications
15 40 (0.44%) NAS
16 37 (0.41%) PBX
16 37 (0.41%) SMS
17 35 (0.39%) Broadband
18 34 (0.37%) DHCP
19 30 (0.33%) CTI
Database & Business Intelligence
1 1568 (17.28%) SQL Server
2 598 (6.59%) SQL Server Reporting Services
3 463 (5.10%) SQL Server 2008
4 453 (4.99%) SQL Server Integration Services
5 424 (4.67%) Data Warehouse
6 256 (2.82%) Relational Database
7 255 (2.81%) SQL Server Analysis Services
8 253 (2.79%) MySQL
9 187 (2.06%) Oracle BI EE
10 168 (1.85%) Oracle Database
11 162 (1.79%) Data Mining
12 159 (1.75%) SQL Server 2012
13 109 (1.20%) SQL Server 2005
14 108 (1.19%) SAP BW
15 103 (1.14%) Crystal Reports
16 101 (1.11%) Big Data
17 83 (0.91%) OLAP
17 83 (0.91%) RDBMS
18 79 (0.87%) SAP HANA
19 76 (0.84%) BusinessObjects
Development Applications
1 249 (2.74%) Visual Studio
2 228 (2.51%) Team Foundation Server
3 92 (1.01%) JIRA
4 91 (1.00%) Git (software)
5 82 (0.90%) Subversion
6 67 (0.74%) Eclipse
7 51 (0.56%) Selenium
8 39 (0.43%) Maven
9 36 (0.40%) Oracle Forms
10 31 (0.34%) WebDriver
11 30 (0.33%) TeamCity
12 29 (0.32%) NUnit
13 24 (0.26%) JUnit
14 21 (0.23%) SpecFlow
15 19 (0.21%) SQL Server Management Studio (SSMS)
16 18 (0.20%) Dreamweaver
16 18 (0.20%) SoapUI
17 17 (0.19%) Jenkins
17 17 (0.19%) Oracle APEX
18 16 (0.18%) Ant
General
1 2072 (22.84%) Finance
2 1568 (17.28%) Marketing
3 686 (7.56%) Retail
4 585 (6.45%) Telecoms
5 468 (5.16%) Billing
6 402 (4.43%) Advertising
7 332 (3.66%) Banking
8 234 (2.58%) Legal
9 232 (2.56%) Manufacturing
10 167 (1.84%) Law
11 145 (1.60%) Back Office
12 117 (1.29%) Publishing
13 107 (1.18%) Front Office
13 107 (1.18%) French Language
14 90 (0.99%) Games
15 87 (0.96%) German Language
16 65 (0.72%) Investment Banking
17 52 (0.57%) Pharmaceutical
18 38 (0.42%) Financial Institution
19 32 (0.35%) General Ledger
Job Titles
1 1950 (21.49%) Analyst
2 1786 (19.68%) Developer
3 1302 (14.35%) Consultant
4 821 (9.05%) Business Analyst
5 662 (7.30%) Architect
6 661 (7.29%) Project Manager
7 378 (4.17%) Support Analyst
8 372 (4.10%) CRM Developer
9 369 (4.07%) CRM Consultant
10 357 (3.93%) Solutions Architect
11 349 (3.85%) .NET Developer
12 343 (3.78%) Applications Support
13 268 (2.95%) Senior Developer
14 247 (2.72%) CRM Analyst
15 223 (2.46%) SAP Consultant
16 222 (2.45%) CRM Manager
17 211 (2.33%) C# Developer
18 202 (2.23%) Senior Analyst
19 199 (2.19%) Dynamics CRM Developer
20 188 (2.07%) Administrator
Libraries, Frameworks & Software Standards
1 1678 (18.49%) .NET
2 1039 (11.45%) HTML
3 767 (8.45%) ASP.NET
4 647 (7.13%) CSS
5 532 (5.86%) Web Services
6 488 (5.38%) XML
7 468 (5.16%) jQuery
8 294 (3.24%) WCF
9 276 (3.04%) .NET Framework
10 259 (2.85%) HTML5
11 227 (2.50%) Ajax
12 217 (2.39%) SOAP
13 171 (1.88%) ASP.NET MVC
14 158 (1.74%) Middleware
15 130 (1.43%) REST
16 123 (1.36%) CSS3
17 120 (1.32%) JSON
17 120 (1.32%) WPF
18 99 (1.09%) WinForms
18 99 (1.09%) Visualforce
Miscellaneous
1 1055 (11.63%) Analytical Skills
2 328 (3.62%) Management Information System
3 272 (3.00%) Social Media
4 271 (2.99%) Computer Science
5 261 (2.88%) Enterprise Software
6 186 (2.05%) User Experience
7 144 (1.59%) Mobile App
8 99 (1.09%) Mathematics
9 95 (1.05%) Data Structures
10 94 (1.04%) Open Source
11 85 (0.94%) Statistics
11 85 (0.94%) Data Integration
12 77 (0.85%) FMCG
13 57 (0.63%) Visualisation
14 50 (0.55%) Video Conferencing
14 50 (0.55%) Blackberry
14 50 (0.55%) N-Tier
15 48 (0.53%) EPoS
16 47 (0.52%) E-Learning
17 44 (0.48%) NHS
Operating Systems
1 1059 (11.67%) Windows
2 287 (3.16%) Linux
3 244 (2.69%) UNIX
4 242 (2.67%) Windows Server 2008
5 178 (1.96%) Windows Server 2012
6 153 (1.69%) Windows 7
7 139 (1.53%) Windows Server 2003
8 81 (0.89%) Windows 8
9 77 (0.85%) Windows XP
10 67 (0.74%) Android
11 44 (0.48%) Apple iOS
12 40 (0.44%) Windows 2000 Server
13 27 (0.30%) Windows Vista
14 25 (0.28%) CentOS
15 19 (0.21%) Mac OS X
16 16 (0.18%) Red Hat Enterprise Linux
17 12 (0.13%) Solaris
18 11 (0.12%) Windows 2000
19 9 (0.099%) Ubuntu
20 7 (0.077%) Debian
Processes & Methodologies
1 1449 (15.97%) Agile Software Development
2 1298 (14.31%) Project Management
3 1223 (13.48%) Business Intelligence
4 1096 (12.08%) ERP
5 737 (8.12%) E-Commerce
6 704 (7.76%) ITIL
7 655 (7.22%) Business Analysis
8 650 (7.16%) Stakeholder Management
9 599 (6.60%) Analytics
10 518 (5.71%) PRINCE2
11 465 (5.13%) Scrum
12 446 (4.92%) Business Development
13 418 (4.61%) Workflow
14 379 (4.18%) Change Management
15 369 (4.07%) Migration
16 368 (4.06%) MVC
17 359 (3.96%) OO
18 340 (3.75%) Waterfall
19 322 (3.55%) Data Modelling
20 319 (3.52%) ETL
Programming Languages
1 2327 (25.65%) SQL
2 1299 (14.32%) C#
3 1121 (12.36%) JavaScript
4 673 (7.42%) Java
5 439 (4.84%) T-SQL
6 279 (3.08%) PHP
7 205 (2.26%) ABAP
8 159 (1.75%) VB.NET
9 147 (1.62%) PL/SQL
10 141 (1.55%) Apex Code
11 129 (1.42%) VB
12 122 (1.34%) C
13 76 (0.84%) PowerShell
14 74 (0.82%) C++
15 73 (0.80%) Python
16 61 (0.67%) VBA
17 45 (0.50%) R
18 29 (0.32%) SOQL
19 26 (0.29%) Shell Script
19 26 (0.29%) Ruby
Qualifications
1 1274 (14.04%) Degree
2 304 (3.35%) Microsoft Certification
3 294 (3.24%) Security Cleared
4 170 (1.87%) SC Cleared
5 137 (1.51%) PMI Certification
6 129 (1.42%) ISEB
7 113 (1.25%) PMP
8 97 (1.07%) MCTS
9 95 (1.05%) PRINCE2 Certification
10 90 (0.99%) MCSE
10 90 (0.99%) MCITP
11 87 (0.96%) MCP
12 82 (0.90%) ITIL Certification
13 66 (0.73%) Cisco Certification
14 61 (0.67%) SAP Certification
15 56 (0.62%) MCSD
16 53 (0.58%) CCNA
17 49 (0.54%) ISTQB
18 44 (0.48%) PRINCE2 Practitioner
18 44 (0.48%) MCSA
Quality Assurance & Compliance
1 395 (4.35%) QA
2 262 (2.89%) SLA
3 63 (0.69%) ISO 9001
4 57 (0.63%) ISO/IEC 27001
5 55 (0.61%) Data Quality
6 21 (0.23%) ISO 14001
7 13 (0.14%) PCI DSS
8 9 (0.099%) COBIT
9 8 (0.088%) Sarbanes-Oxley
10 6 (0.066%) ISO 9000
11 4 (0.044%) HL7
12 3 (0.033%) DICOM
12 3 (0.033%) GxP
13 2 (0.022%) GAMP
13 2 (0.022%) GAAP
14 1 (0.011%) P3O
14 1 (0.011%) 21 CFR Part 11
14 1 (0.011%) ISO 8583
System Software
1 315 (3.47%) Active Directory
2 142 (1.57%) VMware Infrastructure
3 82 (0.90%) Hyper-V
4 44 (0.48%) vSphere
5 40 (0.44%) VMware ESXi
6 33 (0.36%) XenApp
7 25 (0.28%) Terminal Server
8 18 (0.20%) NFS
9 17 (0.19%) Terminal Services
10 12 (0.13%) VMware ESX
10 12 (0.13%) vCloud
11 11 (0.12%) XenDesktop
11 11 (0.12%) ISA Server
12 10 (0.11%) XenServer
13 8 (0.088%) Oracle RAC
14 6 (0.066%) Forefront TMG
14 6 (0.066%) HDFS
15 5 (0.055%) Citrix Presentation Server
15 5 (0.055%) Varnish
15 5 (0.055%) IMail Server
Systems Management
1 79 (0.87%) SCOM
2 45 (0.50%) SCCM
3 23 (0.25%) SCVMM
4 19 (0.21%) HP Quality Center
5 14 (0.15%) Opscode Chef
6 13 (0.14%) Systems Management Server (SMS)
7 12 (0.13%) Backup Exec
8 11 (0.12%) Nessus
9 10 (0.11%) ZABBIX
10 9 (0.099%) Opsview
10 9 (0.099%) Puppet
10 9 (0.099%) Nagios
11 8 (0.088%) Norton AntiVirus
12 7 (0.077%) Symantec Enterprise Vault
13 6 (0.066%) Cisco CUCM
14 5 (0.055%) Salt
14 5 (0.055%) XenMobile
14 5 (0.055%) Symantec Endpoint Protection
14 5 (0.055%) Cisco UCCE
14 5 (0.055%) Data Guard
Vendors
1 2700 (29.76%) Microsoft
2 1159 (12.77%) Salesforce.com
3 1113 (12.27%) Oracle
4 997 (10.99%) SAP
5 412 (4.54%) Siebel
6 242 (2.67%) VMware
7 241 (2.66%) Business Objects
8 192 (2.12%) Google
9 181 (1.99%) Citrix
10 165 (1.82%) IBM
11 162 (1.79%) Cisco
12 160 (1.76%) Sage
13 146 (1.61%) Adobe
14 106 (1.17%) Informatica
15 103 (1.14%) HP
16 92 (1.01%) Cognos
17 83 (0.91%) Eloqua
18 79 (0.87%) Hyperion
19 62 (0.68%) NetSuite
20 58 (0.64%) ExactTarget
Maidenhead, Berkshire
RecruitmentRevolution.com Limited
Salary: From £25,000 to £30,000 per annum £30,000 - £35,000 OTE
Posted: 3 hours ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £30000 - £42000 per annum + Benefits
Posted: 4 hours ago
City, London
McGregor Boyall
Salary: £75000 per annum + Medical, Travel, Annual bonus + more
Posted: 4 hours ago
Bradford, West Yorkshire
Senitor Associates
Salary: £35000 - £40000 per annum + Benefits, Flexi-time
Posted: 4 hours ago
UK
BARCLAY ANDERSON LIMITED
Salary: From £65,000 to £72,000 per annum £5,400 Car Allowance + Bonus
Posted: 4 hours ago
West Midlands
Big Red Recruitment
Salary: £28550 per annum + 33 days holiday, pension and more
Posted: 4 hours ago
Brentwood, Essex
Next Move IT
Salary: £30000 - £50000 per annum + OTE £100K, Car + Benefits
Posted: 5 hours ago
Greater Manchester
CV Screen Ltd
Salary: £28k - 30k per year + benefits
Posted: 5 hours ago
Brentwood, Essex
Next Move IT
Salary: £25000 - £35000 per annum + Benefits
Posted: 5 hours ago
Tewkesbury, Gloucestershire
Global Technology Solutions Ltd
Salary: £25000 - £33000 per annum + Benefits
Posted: 5 hours ago
South East London
Initi8 Recruitment
Salary: £40000 - £50000 Per Annum 25hols, 34.5hr week, pens, health,
Posted: 5 hours ago
Tewkesbury, Gloucestershire
Global Technology Solutions Ltd
Salary: £32000 - £35000 per annum + Benefits
Posted: 5 hours ago
London
Royal Bank Of Scotland
Salary: £Competitive plus 30% cash and benefits package
Posted: 5 hours ago
London
Colston Consulting
Salary: £50k - 60k per year + Bonus + Benefits
Posted: 5 hours ago
Guildford, Surrey
Conspicuous
Salary: Up to £50,000 per annum
Posted: 5 hours ago
Northampton, Northamptonshire
Interact Consulting
Salary: 35-45k
Posted: 5 hours ago
Northampton, Northamptonshire
Interact Consulting
Salary: 25-32k
Posted: 5 hours ago
City, London
SEC Recruitment Limited
Salary: £35000 - £40000 per annum + Bonus + Benefits
Posted: 5 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £45000 - £55000 Per Annum
Posted: 5 hours ago
Nottingham, Nottinghamshire
Senitor Associates
Salary: £30000 - £40000 per annum + benefits - inc holidays!
Posted: 5 hours ago