The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 58 58 65
Rank change year-on-year
0 +7
Permanent jobs citing CRM 4532 4788 4229
As % of all permanent IT jobs located in the UK 4.21% 4.28% 3.89%
As % of the Processes & Methodologies category 5.07% 5.20% 4.86%
Number of salaries quoted 3581 3727 3519
Average salary £47,500 £47,500 £46,000
Average salary % change year-on-year
- +3.26%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £75,000 £75,000 £71,000
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
89386 92046 87078
As % of all permanent IT jobs located in the UK 83.07% 82.22% 80.01%
Number of salaries quoted 72431 73738 71774
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £30,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 27 March 2015 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 4181 £50,000 +5.26% 824
London -1 1998 £52,500 - 370
South East -7 848 £47,500 - 124
City of London +15 535 £52,500 -2.77% 153
Berkshire -10 274 £60,000 +20.00% 29
North West +36 266 £39,500 -1.25% 74
East of England -3 263 £50,000 +17.64% 45
West Midlands -2 250 £47,500 +18.75% 72
Yorkshire +18 208 £37,500 -16.66% 39
Surrey -8 167 £47,500 -8.65% 24
West Yorkshire +33 156 £37,500 -16.66% 24
Manchester +34 151 £40,000 +6.66% 44
South West -37 147 £35,500 -20.44% 32
Reading +3 139 £60,000 +26.31% 13
Birmingham +16 132 £50,500 +20.23% 35
Hampshire -10 127 £40,000 -11.11% 14
Leeds +34 126 £37,394 -16.90% 14
East Midlands +37 124 £40,857 -9.20% 31
Scotland +17 92 £37,500 - 31
Cambridgeshire +17 79 £47,500 +28.37% 10
Buckinghamshire -5 79 £47,500 +17.28% 15
East Sussex +16 65 £37,500 +25.00% 4
Cheshire +20 61 £30,000 -20.00% 15
Hertfordshire +11 60 £50,000 +21.95% 10
Brighton +7 59 £38,000 +26.66% 4
Cambridge +39 52 £45,000 -10.00% 6
Essex -17 52 £55,000 +4.76% 9
Slough +13 48 £50,000 -20.00% 5
Northamptonshire +30 47 £50,000 +5.26% 4
Edinburgh -4 47 £40,000 +10.34% 19

CRM
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2748 (30.09%) Microsoft
2 2320 (25.40%) Dynamics CRM
3 2277 (24.93%) SQL
4 2191 (23.99%) Finance
5 1672 (18.31%) .NET
6 1667 (18.25%) MS Excel
7 1629 (17.84%) Agile Software Development
8 1596 (17.48%) SQL Server
9 1568 (17.17%) Marketing
10 1383 (15.14%) Project Management
11 1373 (15.03%) Degree
12 1346 (14.74%) C#
13 1219 (13.35%) Business Intelligence
14 1201 (13.15%) JavaScript
15 1160 (12.70%) Salesforce.com
16 1138 (12.46%) HTML
17 1120 (12.26%) Analytical Skills
18 1118 (12.24%) Oracle
19 1110 (12.15%) SharePoint
20 1098 (12.02%) Windows
21 1001 (10.96%) ERP
22 966 (10.58%) SAP
23 808 (8.85%) ASP.NET
24 762 (8.34%) Retail
25 718 (7.86%) E-Commerce
26 706 (7.73%) CSS
27 685 (7.50%) Java
27 685 (7.50%) Business Analysis
28 682 (7.47%) ITIL
29 664 (7.27%) MS Office

CRM
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1110 (12.15%) SharePoint
2 312 (3.42%) IIS
3 305 (3.34%) CMS
4 250 (2.74%) BizTalk Server
5 213 (2.33%) MS Exchange
6 172 (1.88%) SAS
7 171 (1.87%) SharePoint 2010
8 152 (1.66%) Lync
9 123 (1.35%) SharePoint 2013
10 119 (1.30%) Apache
11 100 (1.09%) NetWeaver
12 93 (1.02%) Drupal
13 83 (0.91%) Tomcat
14 80 (0.88%) Exchange Server 2010
15 67 (0.73%) WordPress
16 60 (0.66%) Umbraco
17 50 (0.55%) Exchange Server 2007
18 41 (0.45%) Blackberry Enterprise Server
19 39 (0.43%) SharePoint Server
19 39 (0.43%) WorkSite
Applications
1 1667 (18.25%) MS Excel
2 664 (7.27%) MS Office
3 161 (1.76%) MS Visio
4 160 (1.75%) MS PowerPoint
5 150 (1.64%) MS Project
6 127 (1.39%) SPSS
7 87 (0.95%) Photoshop
8 45 (0.49%) PowerPivot
9 26 (0.28%) FastStats
10 18 (0.20%) Adobe Illustrator
11 13 (0.14%) Spreadsheet
12 10 (0.11%) InfoPath
12 10 (0.11%) Adobe Creative Suite
13 8 (0.088%) InDesign
13 8 (0.088%) Acrobat
14 7 (0.077%) Fireworks
15 6 (0.066%) Adobe Captivate
16 3 (0.033%) AutoCAD
17 1 (0.011%) Adobe Premiere
17 1 (0.011%) Adobe After Effects
Business Applications
1 2320 (25.40%) Dynamics CRM
2 357 (3.91%) SAP CRM
3 178 (1.95%) Oracle EBS
4 145 (1.59%) Dynamics AX
5 126 (1.38%) SAP SD
6 121 (1.32%) Google Analytics
7 96 (1.05%) SAP ERP
8 95 (1.04%) Oracle CRM
9 94 (1.03%) Dynamics NAV
10 69 (0.76%) SAP FI
11 68 (0.74%) SAP HR
12 65 (0.71%) Oracle EBS R12
13 49 (0.54%) Magento
14 46 (0.50%) SAP FI/CO
14 46 (0.50%) SAP CO
15 41 (0.45%) SalesLogix
15 41 (0.45%) SAP Oil and Gas
16 40 (0.44%) SAP IS-U
17 39 (0.43%) Oracle ERP
18 38 (0.42%) Oracle iRecruitment
Cloud Services
1 452 (4.95%) SaaS
2 268 (2.93%) Microsoft Azure
3 179 (1.96%) Office 365
4 128 (1.40%) Force.com
5 66 (0.72%) Cloud Computing
6 54 (0.59%) PaaS
7 47 (0.51%) Amazon AWS
8 27 (0.30%) IaaS
9 26 (0.28%) Yammer
10 14 (0.15%) IBM Blueworks
10 14 (0.15%) SuccessFactors
11 11 (0.12%) Amazon EC2
12 8 (0.088%) Virtual Private Cloud
13 7 (0.077%) Amazon S3
13 7 (0.077%) GitHub
14 6 (0.066%) Responsys
15 5 (0.055%) Google Apps
15 5 (0.055%) Heroku
16 4 (0.044%) Taleo
17 3 (0.033%) CloudBees
Communications & Networking
1 233 (2.55%) Internet
2 199 (2.18%) Firewall
3 165 (1.81%) WAN
4 160 (1.75%) LAN
5 155 (1.70%) TCP/IP
6 113 (1.24%) SAN
7 112 (1.23%) Intranet
8 99 (1.08%) Wireless
9 90 (0.99%) DNS
10 86 (0.94%) VPN
11 67 (0.73%) MPLS
12 62 (0.68%) VoIP
13 49 (0.54%) CTI
14 46 (0.50%) Broadband
15 44 (0.48%) Unified Communications
16 43 (0.47%) HTTP
17 33 (0.36%) DHCP
17 33 (0.36%) NAS
18 30 (0.33%) VLAN
19 28 (0.31%) Cisco ASA
Database & Business Intelligence
1 1596 (17.48%) SQL Server
2 582 (6.37%) SQL Server Reporting Services
3 482 (5.28%) SQL Server 2008
4 415 (4.54%) Data Warehouse
5 403 (4.41%) SQL Server Integration Services
6 289 (3.16%) MySQL
7 273 (2.99%) Relational Database
8 214 (2.34%) SQL Server Analysis Services
9 179 (1.96%) Oracle Database
10 155 (1.70%) Oracle BI EE
11 151 (1.65%) SQL Server 2012
12 139 (1.52%) Data Mining
13 126 (1.38%) Big Data
14 120 (1.31%) SQL Server 2005
15 107 (1.17%) RDBMS
16 96 (1.05%) BusinessObjects
16 96 (1.05%) SAP HANA
17 94 (1.03%) Crystal Reports
18 81 (0.89%) SAP BW
19 78 (0.85%) OLAP
Development Applications
1 295 (3.23%) Team Foundation Server
2 286 (3.13%) Visual Studio
3 120 (1.31%) Git (software)
4 110 (1.20%) JIRA
5 93 (1.02%) Subversion
6 80 (0.88%) Eclipse
7 63 (0.69%) Selenium
8 48 (0.53%) Maven
9 47 (0.51%) NUnit
10 38 (0.42%) Oracle Forms
11 35 (0.38%) Jenkins
12 32 (0.35%) WebDriver
13 27 (0.30%) TeamCity
14 23 (0.25%) CruiseControl
14 23 (0.25%) JUnit
15 22 (0.24%) Visual Studio Team System
16 21 (0.23%) Dreamweaver
17 20 (0.22%) SpecFlow
18 19 (0.21%) MSBuild
18 19 (0.21%) SQL Server Management Studio (SSMS)
General
1 2191 (23.99%) Finance
2 1568 (17.17%) Marketing
3 762 (8.34%) Retail
4 572 (6.26%) Telecoms
5 459 (5.03%) Billing
6 360 (3.94%) Banking
7 340 (3.72%) Advertising
8 248 (2.72%) Manufacturing
9 233 (2.55%) Legal
10 176 (1.93%) Back Office
11 161 (1.76%) Law
12 134 (1.47%) Front Office
13 125 (1.37%) Publishing
14 108 (1.18%) Games
15 87 (0.95%) French Language
16 85 (0.93%) German Language
17 60 (0.66%) Investment Banking
18 56 (0.61%) Pharmaceutical
19 39 (0.43%) Spanish Language
20 38 (0.42%) Financial Institution
Job Titles
1 2021 (22.13%) Analyst
2 1764 (19.31%) Developer
3 1255 (13.74%) Consultant
4 874 (9.57%) Business Analyst
5 699 (7.65%) Architect
6 665 (7.28%) Project Manager
7 378 (4.14%) Support Analyst
8 353 (3.87%) CRM Consultant
8 353 (3.87%) CRM Developer
9 341 (3.73%) Solutions Architect
10 330 (3.61%) .NET Developer
11 328 (3.59%) Applications Support
12 268 (2.93%) Senior Developer
13 241 (2.64%) Senior Analyst
14 233 (2.55%) CRM Analyst
15 215 (2.35%) SAP Consultant
16 213 (2.33%) Administrator
17 191 (2.09%) C# Developer
18 177 (1.94%) Dynamics CRM Developer
19 176 (1.93%) Dynamics CRM Consultant
Libraries, Frameworks & Software Standards
1 1672 (18.31%) .NET
2 1138 (12.46%) HTML
3 808 (8.85%) ASP.NET
4 706 (7.73%) CSS
5 572 (6.26%) Web Services
6 539 (5.90%) jQuery
7 498 (5.45%) XML
8 301 (3.30%) WCF
9 293 (3.21%) .NET Framework
10 274 (3.00%) HTML5
11 235 (2.57%) SOAP
12 204 (2.23%) Ajax
13 183 (2.00%) ASP.NET MVC
14 155 (1.70%) REST
15 150 (1.64%) Middleware
16 123 (1.35%) Visualforce
17 122 (1.34%) CSS3
18 121 (1.32%) ADO.NET Entity Framework
19 115 (1.26%) RESTful
20 113 (1.24%) Spring
Miscellaneous
1 1120 (12.26%) Analytical Skills
2 359 (3.93%) Management Information System
3 297 (3.25%) Computer Science
4 272 (2.98%) Enterprise Software
5 253 (2.77%) Social Media
6 204 (2.23%) User Experience
7 175 (1.92%) Mobile App
8 95 (1.04%) Mathematics
9 88 (0.96%) Open Source
10 86 (0.94%) Data Integration
11 80 (0.88%) Data Structures
12 73 (0.80%) Statistics
13 66 (0.72%) Blackberry
14 62 (0.68%) Visualisation
15 60 (0.66%) FMCG
15 60 (0.66%) iPad
15 60 (0.66%) NHS
16 56 (0.61%) N-Tier
17 42 (0.46%) Foreign Exchange (FX)
18 40 (0.44%) iPhone
Operating Systems
1 1098 (12.02%) Windows
2 308 (3.37%) Linux
3 249 (2.73%) Windows Server 2008
4 198 (2.17%) UNIX
5 183 (2.00%) Windows Server 2012
6 169 (1.85%) Windows 7
7 132 (1.45%) Windows Server 2003
8 100 (1.09%) Windows 8
9 90 (0.99%) Windows XP
10 81 (0.89%) Android
11 42 (0.46%) Apple iOS
11 42 (0.46%) Windows 2000 Server
12 33 (0.36%) CentOS
13 29 (0.32%) Windows Vista
14 23 (0.25%) Mac OS X
15 17 (0.19%) Ubuntu
15 17 (0.19%) Solaris
15 17 (0.19%) Red Hat Enterprise Linux
16 9 (0.099%) Windows 2000
16 9 (0.099%) Windows Mobile
Processes & Methodologies
1 1629 (17.84%) Agile Software Development
2 1383 (15.14%) Project Management
3 1219 (13.35%) Business Intelligence
4 1001 (10.96%) ERP
5 718 (7.86%) E-Commerce
6 685 (7.50%) Business Analysis
7 682 (7.47%) ITIL
8 652 (7.14%) Stakeholder Management
9 621 (6.80%) Analytics
10 533 (5.84%) Scrum
11 515 (5.64%) PRINCE2
12 503 (5.51%) Business Development
13 419 (4.59%) MVC
13 419 (4.59%) Workflow
14 379 (4.15%) Change Management
15 365 (4.00%) Waterfall
16 345 (3.78%) OO
17 344 (3.77%) Migration
18 335 (3.67%) Data Analysis
19 314 (3.44%) ETL
Programming Languages
1 2277 (24.93%) SQL
2 1346 (14.74%) C#
3 1201 (13.15%) JavaScript
4 685 (7.50%) Java
5 450 (4.93%) T-SQL
6 334 (3.66%) PHP
7 216 (2.37%) ABAP
8 174 (1.91%) Apex Code
9 173 (1.89%) VB.NET
10 152 (1.66%) PL/SQL
11 150 (1.64%) C
12 140 (1.53%) VB
13 90 (0.99%) C++
14 78 (0.85%) Python
15 73 (0.80%) VBA
16 55 (0.60%) PowerShell
17 42 (0.46%) R
18 37 (0.41%) Shell Script
19 35 (0.38%) SOQL
20 31 (0.34%) Perl
Qualifications
1 1373 (15.03%) Degree
2 335 (3.67%) Microsoft Certification
3 286 (3.13%) Security Cleared
4 206 (2.26%) SC Cleared
5 139 (1.52%) ISEB
5 139 (1.52%) PMI Certification
6 117 (1.28%) PMP
7 113 (1.24%) MCTS
8 94 (1.03%) MCP
9 92 (1.01%) MCSE
10 91 (1.00%) ITIL Certification
11 89 (0.97%) MCITP
12 83 (0.91%) PRINCE2 Certification
13 76 (0.83%) Cisco Certification
14 72 (0.79%) SAP Certification
15 63 (0.69%) MCSD
16 61 (0.67%) PRINCE2 Practitioner
17 56 (0.61%) CCNA
18 51 (0.56%) ISTQB
19 40 (0.44%) MCSA
Quality Assurance & Compliance
1 411 (4.50%) QA
2 257 (2.81%) SLA
3 68 (0.74%) ISO 9001
4 54 (0.59%) ISO/IEC 27001
5 43 (0.47%) Data Quality
6 22 (0.24%) ISO 14001
7 18 (0.20%) PCI DSS
8 15 (0.16%) COBIT
9 9 (0.099%) Sarbanes-Oxley
10 6 (0.066%) ISO 9000
10 6 (0.066%) HL7
11 5 (0.055%) PMBOK
12 3 (0.033%) DICOM
13 2 (0.022%) ISO 8583
13 2 (0.022%) GAMP
13 2 (0.022%) GxP
14 1 (0.011%) GAAP
14 1 (0.011%) BS7799
14 1 (0.011%) P3O
System Software
1 350 (3.83%) Active Directory
2 154 (1.69%) VMware Infrastructure
3 79 (0.86%) Hyper-V
4 43 (0.47%) VMware ESXi
5 37 (0.41%) vSphere
6 23 (0.25%) XenApp
7 21 (0.23%) Terminal Server
8 16 (0.18%) vCloud
9 13 (0.14%) NFS
10 12 (0.13%) ISA Server
10 12 (0.13%) XenServer
11 11 (0.12%) Terminal Services
12 9 (0.099%) Varnish
13 8 (0.088%) VMware ESX
14 7 (0.077%) XenDesktop
15 6 (0.066%) Forefront TMG
16 5 (0.055%) IMail Server
16 5 (0.055%) Citrix Presentation Server
17 4 (0.044%) Oracle RAC
18 2 (0.022%) Microsoft Virtual Server
Systems Management
1 65 (0.71%) SCOM
2 32 (0.35%) SCCM
3 22 (0.24%) Backup Exec
4 19 (0.21%) Puppet
5 16 (0.18%) SCVMM
6 15 (0.16%) HP Quality Center
7 14 (0.15%) Systems Management Server (SMS)
7 14 (0.15%) Opscode Chef
8 13 (0.14%) Nagios
9 12 (0.13%) ZABBIX
10 11 (0.12%) Nessus
11 10 (0.11%) Cisco UCCE
11 10 (0.11%) Cisco CUCM
12 9 (0.099%) Capistrano
12 9 (0.099%) Salt
12 9 (0.099%) Opsview
13 8 (0.088%) WSUS
13 8 (0.088%) Norton AntiVirus
14 7 (0.077%) Symantec Enterprise Vault
15 4 (0.044%) Symantec Endpoint Protection
Vendors
1 2748 (30.09%) Microsoft
2 1160 (12.70%) Salesforce.com
3 1118 (12.24%) Oracle
4 966 (10.58%) SAP
5 361 (3.95%) Siebel
6 235 (2.57%) VMware
7 217 (2.38%) Business Objects
8 199 (2.18%) Cisco
9 192 (2.10%) Citrix
10 178 (1.95%) Google
11 158 (1.73%) Adobe
12 147 (1.61%) IBM
12 147 (1.61%) Sage
13 97 (1.06%) Informatica
14 96 (1.05%) HP
15 81 (0.89%) Cognos
15 81 (0.89%) Eloqua
16 79 (0.86%) Tableau
17 69 (0.76%) ExactTarget
18 65 (0.71%) Hyperion
Bedfordshire
Global Technology Solutions Ltd
Salary: £30000 per annum + Commission OTE £66,800+Benefits
Posted: 1 hour ago
North East
Northern Recruitment Group
Salary: From £35,000 to £39,999 per annum
Posted: 1 hour ago
West Midlands
Big Red Recruitment
Salary: £28550 per annum + training and excellent package
Posted: 1 hour ago
London
MoneySuperMarket.com
Posted: 1 hour ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £35,000 to £55,000 per annum
Posted: 1 hour ago
London
British Airways
Salary: Highly Competitive
Posted: 2 hours ago
London
British Airways
Salary: Highly Competitive
Posted: 2 hours ago
City, London
Involved Solutions Ltd
Salary: £70000 - £80000 per annum + Bonus + Benefits
Posted: 2 hours ago
West London
Senitor Associates
Salary: £30000 - £40000 per annum
Posted: 2 hours ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 2 hours ago
Sowerby Bridge, West Yorkshire
Senitor Associates
Salary: £30000 - £40000 per annum + Benefits
Posted: 2 hours ago
Central London / West End
Evolution Recruitment Solutions
Salary: 110,000 OTE uncapped + pension + healthcare + Laptop + Phone
Posted: 2 hours ago
Cheltenham, Gloucestershire
Redwood Recruitment
Salary: Competitive salary and benefits package
Posted: 2 hours ago
Salford, Lancashire
FT Select
Salary: From £30,000 to £40,000 per annum Plus benefits
Posted: 2 hours ago
South West London
Lorien Resourcing
Salary: £60000 - £65000 per annum + an attractive benefits package
Posted: 3 hours ago
London
Uniting Ambition
Salary: £30k - 35k per year
Posted: 4 hours ago
Oxford, Oxfordshire
Proactive Appointments
Salary: £45,000 per annum + Benefits
Posted: 4 hours ago
Houghton Le Spring, Tyne and Wear
Premier IT
Salary: £300 per day
Posted: 17 hours ago
Sidcup, Kent
Randstad Technologies
Salary: £43500 - £48500 per annum + excellent benefits
Posted: 18 hours ago