The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 66 61 66
Rank change year-on-year
-5 +5
Permanent jobs citing CRM 4303 4768 4120
As % of all permanent IT jobs located in the UK 3.94% 4.09% 3.80%
As % of the Processes & Methodologies category 4.64% 4.95% 4.69%
Number of salaries quoted 3390 3859 3416
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £75,000 £71,100 £72,500
UK excluding London average salary £42,500 £42,500 £41,000
% change year-on-year
- +3.65%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92664 96389 87884
As % of all permanent IT jobs located in the UK 84.86% 82.75% 81.05%
Number of salaries quoted 75930 77539 71844
Average salary £50,000 £48,000 £47,500
Average salary % change year-on-year
+4.16% +1.05%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 4 August 2015 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 3947 £47,500 - 602
London -2 1962 £55,000 +4.76% 233
South East -38 631 £42,500 -5.55% 112
City of London +3 451 £53,000 +6.00% 63
East of England -7 282 £45,000 - 32
North West -4 247 £35,000 -7.28% 61
West Midlands -30 232 £44,000 +3.52% 47
Yorkshire +24 215 £42,500 +6.25% 41
Berkshire -17 199 £42,500 -10.52% 40
South West -25 163 £40,000 -5.88% 27
East Midlands +35 155 £40,000 - 28
Manchester +1 134 £37,500 +7.14% 32
West Yorkshire +22 133 £42,500 +6.25% 30
Surrey -27 128 £47,250 +11.17% 19
Cambridgeshire +34 126 £42,500 -5.55% 13
Leeds +37 106 £42,500 +6.25% 22
Scotland -19 95 £40,000 -11.11% 16
Hampshire -31 89 £37,500 -6.25% 13
Cambridge +52 87 £41,500 -7.77% 8
Reading -18 78 £43,750 -5.40% 15
Nottinghamshire +43 77 £30,000 -25.00% 12
Birmingham -43 66 £42,500 - 18
Nottingham +34 58 £30,000 -25.00% 12
Hertfordshire -43 57 £50,000 +24.03% 8
Cheshire -9 56 £31,250 -21.87% 12
Coventry +5 50 £43,250 -24.78% 6
Wiltshire +1 48 £37,500 -9.09% 5
Wales +29 47 £33,000 -40.00% 5
Buckinghamshire -17 47 £45,000 - 15
North Yorkshire +44 43 £42,500 +3.03% 1

CRM
Top 30 Related IT Skills

For the 6 months to 4 August 2015, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2645 (29.78%) Microsoft
2 2190 (24.66%) SQL
3 2110 (23.76%) Dynamics CRM
4 1910 (21.51%) Finance
5 1724 (19.41%) .NET
6 1668 (18.78%) Agile Software Development
7 1661 (18.70%) SQL Server
8 1595 (17.96%) MS Excel
9 1562 (17.59%) Marketing
10 1447 (16.29%) Project Management
11 1391 (15.66%) C#
12 1372 (15.45%) Degree
13 1280 (14.41%) JavaScript
14 1256 (14.14%) HTML
15 1191 (13.41%) ERP
16 1158 (13.04%) Oracle
17 1111 (12.51%) SharePoint
18 1088 (12.25%) Salesforce.com
19 1018 (11.46%) Analytical Skills
20 1002 (11.28%) Business Intelligence
21 986 (11.10%) SAP
22 962 (10.83%) Windows
23 893 (10.06%) Retail
24 818 (9.21%) CSS
25 781 (8.79%) ASP.NET
26 722 (8.13%) Java
27 695 (7.83%) E-Commerce
28 680 (7.66%) Stakeholder Management
29 656 (7.39%) Analytics
30 627 (7.06%) Business Analysis

CRM
Top Related IT Skills by Category

For the 6 months to 4 August 2015, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1111 (12.51%) SharePoint
2 396 (4.46%) CMS
3 271 (3.05%) IIS
4 234 (2.63%) BizTalk Server
5 203 (2.29%) MS Exchange
6 183 (2.06%) SharePoint 2010
7 139 (1.57%) SAS
8 128 (1.44%) SharePoint 2013
9 100 (1.13%) Lync
10 99 (1.11%) Apache
11 90 (1.01%) Exchange Server 2010
12 77 (0.87%) NetWeaver
13 71 (0.80%) WordPress
14 70 (0.79%) Tomcat
15 63 (0.71%) Exchange Server 2013
16 60 (0.68%) Exchange Server 2007
17 57 (0.64%) SugarCRM
18 56 (0.63%) WebSphere
19 48 (0.54%) Umbraco
20 44 (0.50%) Drupal
Applications
1 1595 (17.96%) MS Excel
2 599 (6.74%) MS Office
3 158 (1.78%) MS PowerPoint
4 149 (1.68%) MS Visio
5 121 (1.36%) MS Project
6 84 (0.95%) SPSS
7 57 (0.64%) Photoshop
8 45 (0.51%) InfoPath
9 32 (0.36%) Spreadsheet
10 26 (0.29%) FastStats
11 14 (0.16%) Adobe Illustrator
12 13 (0.15%) Adobe Captivate
13 12 (0.14%) Adobe Creative Suite
14 11 (0.12%) Fireworks
15 9 (0.10%) PowerPivot
16 6 (0.068%) InDesign
17 1 (0.011%) AutoCAD
17 1 (0.011%) SOLIDWORKS
17 1 (0.011%) Acrobat
Business Applications
1 2110 (23.76%) Dynamics CRM
2 338 (3.81%) SAP CRM
3 190 (2.14%) Oracle EBS
4 155 (1.75%) Dynamics AX
5 119 (1.34%) Dynamics NAV
6 96 (1.08%) SAP ERP
7 92 (1.04%) Oracle CRM
8 91 (1.02%) SAP SD
9 77 (0.87%) Oracle EBS R12
10 65 (0.73%) Unica
11 64 (0.72%) SAP FI
12 58 (0.65%) SAP Oil and Gas
13 56 (0.63%) SAP IS-U
14 51 (0.57%) Oracle Financials
15 50 (0.56%) Magento
16 48 (0.54%) Oracle Utilities
16 48 (0.54%) SAP MM
17 45 (0.51%) Adobe Campaign
18 43 (0.48%) SAP FI/CO
18 43 (0.48%) SAP CO
Cloud Services
1 572 (6.44%) SaaS
2 306 (3.45%) Microsoft Azure
3 182 (2.05%) Office 365
4 163 (1.84%) Force.com
5 104 (1.17%) Amazon AWS
6 102 (1.15%) PaaS
7 97 (1.09%) Cloud Computing
8 90 (1.01%) Google Analytics
9 48 (0.54%) IaaS
10 37 (0.42%) Yammer
11 23 (0.26%) Adobe Analytics
12 20 (0.23%) SuccessFactors
13 16 (0.18%) Veeva
14 15 (0.17%) Mimecast
15 10 (0.11%) Heroku
15 10 (0.11%) Taleo
16 9 (0.10%) FinancialForce.com
16 9 (0.10%) Silverpop
17 8 (0.090%) Boomi
18 6 (0.068%) Basecamp
Communications & Networking
1 208 (2.34%) Firewall
2 199 (2.24%) Internet
3 167 (1.88%) Intranet
4 148 (1.67%) DNS
5 131 (1.48%) CTI
6 130 (1.46%) WAN
7 120 (1.35%) LAN
8 117 (1.32%) TCP/IP
9 88 (0.99%) VPN
10 84 (0.95%) VoIP
11 77 (0.87%) DHCP
12 62 (0.70%) VLAN
13 54 (0.61%) Wireless
13 54 (0.61%) SMS
14 46 (0.52%) HTTP
14 46 (0.52%) Network Security
15 44 (0.50%) SAN
16 40 (0.45%) Unified Communications
17 36 (0.41%) SMTP
18 33 (0.37%) Broadband
Database & Business Intelligence
1 1661 (18.70%) SQL Server
2 608 (6.85%) SQL Server Reporting Services
3 368 (4.14%) SQL Server 2008
4 359 (4.04%) SQL Server Integration Services
5 357 (4.02%) Relational Database
6 322 (3.63%) Data Warehouse
7 276 (3.11%) MySQL
8 191 (2.15%) BusinessObjects
9 166 (1.87%) Oracle Database
10 156 (1.76%) SQL Server Analysis Services
11 126 (1.42%) Big Data
12 123 (1.38%) Data Mining
13 106 (1.19%) RDBMS
13 106 (1.19%) SAP HANA
14 95 (1.07%) SAP BW
15 94 (1.06%) Oracle BI EE
16 93 (1.05%) SQL Server 2012
17 81 (0.91%) SAP BI
18 79 (0.89%) SQL Server 2005
19 75 (0.84%) Oracle Database 11g
Development Applications
1 321 (3.61%) Visual Studio
2 283 (3.19%) Team Foundation Server
3 126 (1.42%) JIRA
4 114 (1.28%) Git (software)
5 69 (0.78%) NUnit
6 66 (0.74%) Subversion
7 64 (0.72%) Selenium
8 58 (0.65%) MSBuild
9 56 (0.63%) Eclipse
10 49 (0.55%) Visual Studio Team System
11 37 (0.42%) Oracle APEX
12 36 (0.41%) Jenkins
13 35 (0.39%) CruiseControl
14 33 (0.37%) Maven
15 24 (0.27%) PowerDesigner
15 24 (0.27%) SQL Server Management Studio (SSMS)
16 22 (0.25%) TeamCity
17 21 (0.24%) WebDriver
17 21 (0.24%) Dreamweaver
18 20 (0.23%) JUnit
General
1 1910 (21.51%) Finance
2 1562 (17.59%) Marketing
3 893 (10.06%) Retail
4 533 (6.00%) Telecoms
5 404 (4.55%) Billing
6 385 (4.34%) Banking
7 272 (3.06%) Manufacturing
8 214 (2.41%) Back Office
9 204 (2.30%) Legal
10 190 (2.14%) Advertising
11 142 (1.60%) Law
12 137 (1.54%) Publishing
13 131 (1.48%) Front Office
14 107 (1.20%) Games
15 69 (0.78%) Pharmaceutical
16 55 (0.62%) German Language
17 48 (0.54%) Local Government
18 45 (0.51%) Investment Banking
19 41 (0.46%) Automotive
20 38 (0.43%) French Language
Job Titles
1 1844 (20.76%) Developer
2 1802 (20.29%) Analyst
3 1123 (12.64%) Consultant
4 775 (8.73%) Business Analyst
5 733 (8.25%) Architect
6 647 (7.29%) Project Manager
7 394 (4.44%) .NET Developer
8 390 (4.39%) Solutions Architect
9 362 (4.08%) CRM Developer
10 345 (3.88%) Applications Support
11 339 (3.82%) Support Analyst
12 275 (3.10%) CRM Consultant
13 237 (2.67%) Senior Developer
14 230 (2.59%) Senior Analyst
15 228 (2.57%) C# Developer
16 215 (2.42%) Administrator
17 213 (2.40%) Senior Manager
18 210 (2.36%) SAP Consultant
19 190 (2.14%) Dynamics CRM Developer
20 189 (2.13%) Data Analyst
Libraries, Frameworks & Software Standards
1 1724 (19.41%) .NET
2 1256 (14.14%) HTML
3 818 (9.21%) CSS
4 781 (8.79%) ASP.NET
5 582 (6.55%) Web Services
6 578 (6.51%) XML
7 501 (5.64%) jQuery
8 342 (3.85%) .NET Framework
9 301 (3.39%) WCF
10 272 (3.06%) HTML5
11 256 (2.88%) SOAP
12 244 (2.75%) ASP.NET MVC
13 190 (2.14%) Ajax
14 163 (1.84%) Visualforce
15 162 (1.82%) REST
16 160 (1.80%) Entity Framework
17 159 (1.79%) Middleware
18 140 (1.58%) AngularJS
19 138 (1.55%) CSS3
20 122 (1.37%) JSON
Miscellaneous
1 1018 (11.46%) Analytical Skills
2 427 (4.81%) Management Information System
3 417 (4.70%) Computer Science
4 265 (2.98%) Enterprise Software
5 218 (2.45%) User Experience
6 175 (1.97%) Social Media
7 168 (1.89%) Mobile App
8 146 (1.64%) Mathematics
9 145 (1.63%) Data Centre
10 114 (1.28%) IVR
11 79 (0.89%) Data Structures
12 77 (0.87%) Statistics
13 73 (0.82%) FMCG
14 72 (0.81%) Data Integration
15 71 (0.80%) E-Learning
16 59 (0.66%) Client/Server
16 59 (0.66%) iPad
17 53 (0.60%) Blackberry
18 51 (0.57%) Replication
19 49 (0.55%) GIS
Operating Systems
1 962 (10.83%) Windows
2 308 (3.47%) Linux
3 228 (2.57%) Windows Server 2008
4 157 (1.77%) UNIX
5 140 (1.58%) Windows Server 2012
6 137 (1.54%) Windows 7
7 131 (1.48%) Windows Server 2003
8 86 (0.97%) Windows 8
9 80 (0.90%) Android
10 74 (0.83%) Windows XP
11 55 (0.62%) Apple iOS
12 46 (0.52%) Mac OS X
13 30 (0.34%) Ubuntu
14 26 (0.29%) Solaris
15 22 (0.25%) Windows Vista
16 19 (0.21%) CentOS
17 17 (0.19%) Red Hat Enterprise Linux
18 15 (0.17%) Windows 2000 Server
19 12 (0.14%) Oracle Linux
19 12 (0.14%) Windows Mobile
Processes & Methodologies
1 1668 (18.78%) Agile Software Development
2 1447 (16.29%) Project Management
3 1191 (13.41%) ERP
4 1002 (11.28%) Business Intelligence
5 695 (7.83%) E-Commerce
6 680 (7.66%) Stakeholder Management
7 656 (7.39%) Analytics
8 627 (7.06%) Business Analysis
9 617 (6.95%) ITIL
10 559 (6.29%) MVC
11 548 (6.17%) SDLC
12 467 (5.26%) Business Development
13 455 (5.12%) PRINCE2
14 424 (4.77%) Scrum
15 420 (4.73%) Migration
16 389 (4.38%) Change Management
17 352 (3.96%) Workflow
18 323 (3.64%) Coaching
19 311 (3.50%) Waterfall
20 309 (3.48%) SOA
Programming Languages
1 2190 (24.66%) SQL
2 1391 (15.66%) C#
3 1280 (14.41%) JavaScript
4 722 (8.13%) Java
5 369 (4.15%) PHP
6 335 (3.77%) T-SQL
7 219 (2.47%) Apex Code
8 172 (1.94%) C
9 166 (1.87%) VB.NET
9 166 (1.87%) ABAP
10 128 (1.44%) VB
11 110 (1.24%) PL/SQL
12 103 (1.16%) C++
13 82 (0.92%) Python
14 81 (0.91%) VBA
15 64 (0.72%) PowerShell
16 49 (0.55%) SOQL
17 43 (0.48%) Perl
18 42 (0.47%) R
19 40 (0.45%) Ruby
Qualifications
1 1372 (15.45%) Degree
2 271 (3.05%) Microsoft Certification
3 197 (2.22%) Security Cleared
4 148 (1.67%) SC Cleared
5 120 (1.35%) ISEB
6 117 (1.32%) PMI Certification
7 108 (1.22%) PMP
8 98 (1.10%) ITIL Certification
9 77 (0.87%) PRINCE2 Certification
10 72 (0.81%) PRINCE2 Practitioner
11 68 (0.77%) MCTS
12 67 (0.75%) MCSE
13 66 (0.74%) MCITP
14 62 (0.70%) Cisco Certification
15 51 (0.57%) MCP
16 45 (0.51%) SAP Certification
17 39 (0.44%) CCNA
17 39 (0.44%) DV Cleared
18 36 (0.41%) ISTQB
18 36 (0.41%) CCNP
Quality Assurance & Compliance
1 395 (4.45%) QA
2 258 (2.91%) SLA
3 54 (0.61%) ISO/IEC 27001
3 54 (0.61%) Data Quality
4 37 (0.42%) PCI DSS
5 36 (0.41%) ISO 9001
6 18 (0.20%) COBIT
7 16 (0.18%) PMBOK
8 14 (0.16%) ISO 14001
9 6 (0.068%) Sarbanes-Oxley
10 4 (0.045%) MiFID
10 4 (0.045%) WCAG
11 3 (0.034%) HL7
11 3 (0.034%) FATCA
11 3 (0.034%) Section 508
12 2 (0.023%) CRD IV
12 2 (0.023%) HIPAA
12 2 (0.023%) GAAP
12 2 (0.023%) ISO 8583
12 2 (0.023%) ISO 9000
System Software
1 361 (4.06%) Active Directory
2 173 (1.95%) VMware Infrastructure
3 117 (1.32%) Hyper-V
4 26 (0.29%) IMail Server
5 21 (0.24%) Terminal Services
6 20 (0.23%) vSphere
7 19 (0.21%) Oracle RAC
8 18 (0.20%) VMware ESX
9 17 (0.19%) XenDesktop
10 16 (0.18%) XenServer
11 14 (0.16%) ISA Server
12 13 (0.15%) XenApp
13 12 (0.14%) Forefront TMG
14 8 (0.090%) vCloud
15 6 (0.068%) Apache Flume
16 4 (0.045%) VMware ESXi
16 4 (0.045%) Snort
17 3 (0.034%) VMware Workstation
17 3 (0.034%) ProxySG
17 3 (0.034%) UAG
Systems Management
1 43 (0.48%) SCCM
2 37 (0.42%) SCOM
3 30 (0.34%) Puppet
4 25 (0.28%) Backup Exec
5 17 (0.19%) Opscode Chef
6 16 (0.18%) Oracle Enterprise Manager
6 16 (0.18%) Systems Management Server (SMS)
7 15 (0.17%) Nagios
7 15 (0.17%) HP Quality Center
8 13 (0.15%) Symantec Enterprise Vault
9 12 (0.14%) ServiceCenter
9 12 (0.14%) WSUS
10 11 (0.12%) Oracle RMAN
11 10 (0.11%) Data Guard
11 10 (0.11%) Capistrano
12 9 (0.10%) Norton AntiVirus
12 9 (0.10%) AirWatch
13 8 (0.090%) Opsview
13 8 (0.090%) Cisco CUCM
13 8 (0.090%) SCVMM
Vendors
1 2645 (29.78%) Microsoft
2 1158 (13.04%) Oracle
3 1088 (12.25%) Salesforce.com
4 986 (11.10%) SAP
5 257 (2.89%) Siebel
6 224 (2.52%) VMware
7 203 (2.29%) Cisco
8 163 (1.84%) Citrix
9 141 (1.59%) Sage
10 135 (1.52%) Google
11 134 (1.51%) Adobe
12 126 (1.42%) IBM
13 104 (1.17%) HP
14 96 (1.08%) Tableau
15 92 (1.04%) hybris
16 91 (1.02%) Avaya
17 72 (0.81%) Cognos
18 66 (0.74%) Teradata
19 63 (0.71%) ATG
20 61 (0.69%) Northgate
London
McGregor Boyall
Salary: £65000 per annum
Posted: 48 minutes ago
Peterborough, Cambridgeshire
Polar Recruitment
Salary: £35000 - £40000 per annum + + Car & Benefits
Posted: 48 minutes ago
Manchester, Lancashire
Hudson IT
Salary: £36000 per annum + bonus + benefits
Posted: 51 minutes ago
Caerphilly, Mid Glamorgan
Madison Talent Sourcing
Salary: From £35,000 to £45,000 per annum Toby
Posted: 1 hour ago
Bristol, Avon
Evolution Recruitment Solutions
Salary: 40,000 - 55,000
Posted: 1 hour ago
London
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: 1 hour ago
London
Exposed Solutions
Salary: £50000 - £70000 per annum
Posted: 1 hour ago
Cheshire
Venturi
Salary: £29000 - £30000 per annum + Benefits
Posted: 2 hours ago
West London
Thames Tideway Tunnel
Salary: Negotiable
Posted: 2 hours ago
City, London
Robert Half
Salary: £60000 - £70000 per annum
Posted: 2 hours ago
London
Lawrence Harvey Enterprise
Salary: £65000 - £80000 per annum + Benefits + Bonus + Car.
Posted: 2 hours ago
Edinburgh, Midlothian
Lawrence Harvey Enterprise
Salary: £50000.00 - £65000 per annum + Bonus + Pension + Benefits
Posted: 2 hours ago
London
Electoral Commission
Salary: £30,873 per annum
Posted: 3 hours ago
London
Salt
Salary: £60000 - £80000 per annum + bonus & benefits
Posted: 5 hours ago
Exmouth, Devon
Experis Ltd
Posted: 5 hours ago
Exmouth, Devon
Experis Ltd
Posted: 6 hours ago
Leeds, Yorkshire
Amoria Bond Ltd
Salary: Pension, Health, Gym
Posted: 11 hours ago
Cambridge, Cambridgeshire
D P Connect
Salary: Excellent Benefits
Posted: 11 hours ago
Bradford, Yorkshire
Fruition IT Resources Limited
Salary: Benefits
Posted: 11 hours ago
Staffordshire
Computer People
Salary: Bonus, Healthcare
Posted: 11 hours ago