The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 63 57 67
Rank change year-on-year
-6 +10
Permanent jobs citing CRM 4414 5213 4122
As % of all permanent IT jobs located in the UK 4.13% 4.41% 3.83%
As % of the Processes & Methodologies category 4.91% 5.34% 4.75%
Number of salaries quoted 3437 4267 3468
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £29,000 £30,000 £28,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
89822 97669 86864
As % of all permanent IT jobs located in the UK 84.06% 82.68% 80.75%
Number of salaries quoted 72985 79475 71416
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £31,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 26 May 2015 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 4060 £47,500 - 776
London -2 1968 £52,500 - 332
South East -14 763 £45,000 - 134
City of London +10 494 £52,500 - 124
East of England +4 328 £47,500 +5.55% 36
North West 0 241 £37,500 -3.84% 100
West Midlands -26 223 £47,500 +18.75% 48
Berkshire -15 221 £55,000 +15.78% 24
South West -13 182 £37,500 -14.77% 32
Yorkshire +15 181 £40,000 - 30
Surrey +16 166 £55,000 +11.11% 49
Cambridgeshire +45 115 £44,485 +12.61% 11
Manchester -6 115 £36,000 -5.26% 66
West Yorkshire +14 114 £40,000 -5.88% 19
East Midlands -14 105 £40,000 - 24
Reading -6 99 £67,500 +42.10% 7
Scotland +16 95 £36,000 -17.24% 19
Leeds +6 88 £40,000 -5.88% 14
Hampshire -45 86 £38,500 -9.94% 17
Buckinghamshire 0 85 £46,250 +11.44% 4
Birmingham -23 78 £41,250 -2.36% 17
Wiltshire +28 75 £35,000 -6.66% 8
Cambridge +66 69 £40,000 +23.07% 9
Cheshire +14 69 £37,500 -2.59% 14
Bedfordshire +9 62 £48,400 +1.89% 9
Hertfordshire -15 62 £46,250 -2.63% 9
East Sussex +9 56 £37,750 -16.11% 4
Essex -17 52 £35,000 -33.33% 2
South Yorkshire +4 51 £40,000 - 7
Edinburgh +18 50 £40,000 +3.22% 11

CRM
Top 30 Related IT Skills

For the 6 months to 26 May 2015, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2611 (29.69%) Microsoft
2 2137 (24.30%) SQL
3 2133 (24.25%) Dynamics CRM
4 2063 (23.46%) Finance
5 1614 (18.35%) .NET
6 1598 (18.17%) MS Excel
7 1553 (17.66%) SQL Server
8 1547 (17.59%) Agile Software Development
9 1524 (17.33%) Marketing
10 1463 (16.63%) Project Management
11 1411 (16.04%) Degree
12 1283 (14.59%) C#
13 1224 (13.92%) JavaScript
14 1186 (13.48%) HTML
15 1171 (13.31%) Oracle
16 1161 (13.20%) Business Intelligence
17 1117 (12.70%) Analytical Skills
18 1106 (12.58%) Salesforce.com
19 1073 (12.20%) ERP
20 1035 (11.77%) SharePoint
21 990 (11.26%) Windows
22 961 (10.93%) SAP
23 816 (9.28%) Retail
24 798 (9.07%) ASP.NET
25 751 (8.54%) CSS
26 702 (7.98%) E-Commerce
27 700 (7.96%) Stakeholder Management
28 697 (7.92%) Java
29 671 (7.63%) Business Analysis
30 644 (7.32%) ITIL

CRM
Top Related IT Skills by Category

For the 6 months to 26 May 2015, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1035 (11.77%) SharePoint
2 324 (3.68%) CMS
3 287 (3.26%) IIS
4 241 (2.74%) BizTalk Server
5 218 (2.48%) MS Exchange
6 169 (1.92%) SharePoint 2010
7 155 (1.76%) SAS
8 139 (1.58%) Lync
9 115 (1.31%) Apache
10 114 (1.30%) SharePoint 2013
11 94 (1.07%) NetWeaver
12 80 (0.91%) Tomcat
12 80 (0.91%) Exchange Server 2010
13 64 (0.73%) Drupal
13 64 (0.73%) WordPress
14 60 (0.68%) Exchange Server 2007
15 51 (0.58%) Exchange Server 2013
16 45 (0.51%) Blackberry Enterprise Server
17 43 (0.49%) WorkSite
18 42 (0.48%) SugarCRM
Applications
1 1598 (18.17%) MS Excel
2 635 (7.22%) MS Office
3 155 (1.76%) MS Visio
4 144 (1.64%) MS PowerPoint
5 133 (1.51%) MS Project
6 100 (1.14%) SPSS
7 60 (0.68%) Photoshop
8 27 (0.31%) Spreadsheet
9 25 (0.28%) InfoPath
10 23 (0.26%) FastStats
11 19 (0.22%) PowerPivot
12 12 (0.14%) Adobe Illustrator
12 12 (0.14%) Fireworks
13 6 (0.068%) Adobe Captivate
14 5 (0.057%) InDesign
14 5 (0.057%) Adobe Creative Suite
15 1 (0.011%) Adobe After Effects
15 1 (0.011%) OmniGraffle
15 1 (0.011%) Final Cut Pro
15 1 (0.011%) AutoCAD
Business Applications
1 2133 (24.25%) Dynamics CRM
2 318 (3.62%) SAP CRM
3 184 (2.09%) Oracle EBS
4 127 (1.44%) Dynamics AX
5 115 (1.31%) SAP SD
6 111 (1.26%) Oracle CRM
7 110 (1.25%) SAP ERP
8 84 (0.96%) Dynamics NAV
9 65 (0.74%) SAP FI
10 64 (0.73%) SAP HR
11 60 (0.68%) Oracle EBS R12
12 54 (0.61%) Oracle General Ledger
13 51 (0.58%) Adobe Campaign
14 50 (0.57%) Magento
15 47 (0.53%) SAP Oil and Gas
16 44 (0.50%) SAP IS-U
17 43 (0.49%) Unica
18 42 (0.48%) Dynamics GP
19 41 (0.47%) SAP MM
20 39 (0.44%) SAP FI/CO
Cloud Services
1 574 (6.53%) SaaS
2 320 (3.64%) Microsoft Azure
3 194 (2.21%) Office 365
4 123 (1.40%) Force.com
5 114 (1.30%) Google Analytics
6 107 (1.22%) Amazon AWS
7 100 (1.14%) Cloud Computing
8 75 (0.85%) PaaS
9 37 (0.42%) IaaS
9 37 (0.42%) Silverpop
10 31 (0.35%) Yammer
11 27 (0.31%) Boomi
12 22 (0.25%) SuccessFactors
13 17 (0.19%) Veeva
13 17 (0.19%) Adobe Analytics
14 14 (0.16%) Mimecast
15 12 (0.14%) Azure Active Directory
15 12 (0.14%) FinancialForce.com
16 10 (0.11%) Taleo
17 9 (0.10%) Heroku
Communications & Networking
1 238 (2.71%) Internet
2 205 (2.33%) Firewall
3 145 (1.65%) WAN
4 129 (1.47%) TCP/IP
5 128 (1.46%) Intranet
6 123 (1.40%) LAN
7 113 (1.28%) DNS
8 87 (0.99%) CTI
9 75 (0.85%) VPN
10 70 (0.80%) VoIP
11 62 (0.70%) SAN
12 61 (0.69%) Wireless
13 52 (0.59%) HTTP
14 49 (0.56%) DHCP
15 45 (0.51%) MPLS
15 45 (0.51%) VLAN
16 44 (0.50%) Unified Communications
17 33 (0.38%) Network Security
18 32 (0.36%) SMS
19 30 (0.34%) SMTP
Database & Business Intelligence
1 1553 (17.66%) SQL Server
2 560 (6.37%) SQL Server Reporting Services
3 417 (4.74%) SQL Server 2008
4 376 (4.28%) Data Warehouse
5 340 (3.87%) SQL Server Integration Services
6 313 (3.56%) Relational Database
7 258 (2.93%) MySQL
8 171 (1.94%) Oracle Database
9 159 (1.81%) SQL Server Analysis Services
10 132 (1.50%) Big Data
11 131 (1.49%) Data Mining
12 119 (1.35%) SAP HANA
13 109 (1.24%) RDBMS
14 107 (1.22%) SQL Server 2012
15 100 (1.14%) Oracle BI EE
16 98 (1.11%) SQL Server 2005
17 87 (0.99%) BusinessObjects
18 85 (0.97%) Crystal Reports
19 82 (0.93%) Oracle Database 11g
20 76 (0.86%) SAP BW
Development Applications
1 286 (3.25%) Team Foundation Server
2 281 (3.19%) Visual Studio
3 117 (1.33%) JIRA
4 112 (1.27%) Git (software)
5 74 (0.84%) Eclipse
6 69 (0.78%) Subversion
7 64 (0.73%) NUnit
8 63 (0.72%) Selenium
9 47 (0.53%) MSBuild
10 41 (0.47%) Maven
11 38 (0.43%) Visual Studio Team System
12 36 (0.41%) Oracle Forms
13 31 (0.35%) CruiseControl
14 30 (0.34%) Jenkins
15 29 (0.33%) Oracle APEX
16 25 (0.28%) WebDriver
17 22 (0.25%) PowerDesigner
18 20 (0.23%) Dreamweaver
19 19 (0.22%) JUnit
20 18 (0.20%) TeamCity
General
1 2063 (23.46%) Finance
2 1524 (17.33%) Marketing
3 816 (9.28%) Retail
4 548 (6.23%) Telecoms
5 441 (5.01%) Billing
6 372 (4.23%) Banking
7 267 (3.04%) Manufacturing
8 251 (2.85%) Advertising
9 225 (2.56%) Legal
10 184 (2.09%) Back Office
11 146 (1.66%) Publishing
12 137 (1.56%) Law
13 131 (1.49%) Front Office
14 129 (1.47%) Games
15 75 (0.85%) German Language
16 64 (0.73%) Pharmaceutical
17 62 (0.70%) French Language
18 43 (0.49%) Aerospace
19 39 (0.44%) Automotive
20 36 (0.41%) General Ledger
Job Titles
1 1868 (21.24%) Analyst
2 1730 (19.67%) Developer
3 1194 (13.58%) Consultant
4 835 (9.49%) Business Analyst
5 719 (8.18%) Architect
6 667 (7.58%) Project Manager
7 346 (3.93%) Solutions Architect
8 341 (3.88%) Support Analyst
9 334 (3.80%) Applications Support
10 332 (3.77%) .NET Developer
11 328 (3.73%) CRM Developer
12 319 (3.63%) CRM Consultant
13 237 (2.69%) SAP Consultant
14 233 (2.65%) Senior Developer
15 225 (2.56%) Senior Analyst
16 202 (2.30%) Administrator
17 190 (2.16%) Senior Manager
18 181 (2.06%) C# Developer
19 175 (1.99%) CRM Analyst
20 164 (1.86%) Web Developer
Libraries, Frameworks & Software Standards
1 1614 (18.35%) .NET
2 1186 (13.48%) HTML
3 798 (9.07%) ASP.NET
4 751 (8.54%) CSS
5 582 (6.62%) Web Services
6 506 (5.75%) XML
7 470 (5.34%) jQuery
8 290 (3.30%) WCF
9 281 (3.19%) .NET Framework
10 250 (2.84%) HTML5
11 229 (2.60%) SOAP
12 209 (2.38%) ASP.NET MVC
13 202 (2.30%) Ajax
14 169 (1.92%) Middleware
15 155 (1.76%) REST
16 140 (1.59%) Visualforce
17 129 (1.47%) Entity Framework
18 122 (1.39%) CSS3
19 109 (1.24%) RESTful
20 107 (1.22%) JSON
Miscellaneous
1 1117 (12.70%) Analytical Skills
2 390 (4.43%) Management Information System
3 343 (3.90%) Computer Science
4 264 (3.00%) Enterprise Software
5 215 (2.44%) Social Media
6 198 (2.25%) User Experience
7 188 (2.14%) Data Centre
8 174 (1.98%) Mobile App
9 114 (1.30%) Mathematics
10 84 (0.96%) Data Integration
11 72 (0.82%) Statistics
12 71 (0.81%) Data Structures
13 65 (0.74%) Blackberry
14 59 (0.67%) IVR
15 58 (0.66%) iPad
16 55 (0.63%) NHS
17 53 (0.60%) N-Tier
18 52 (0.59%) Visualisation
19 46 (0.52%) Replication
20 45 (0.51%) Data Extraction
Operating Systems
1 990 (11.26%) Windows
2 274 (3.12%) Linux
3 233 (2.65%) Windows Server 2008
4 169 (1.92%) Windows Server 2012
4 169 (1.92%) UNIX
5 148 (1.68%) Windows 7
6 136 (1.55%) Windows Server 2003
7 93 (1.06%) Windows 8
8 77 (0.88%) Windows XP
9 75 (0.85%) Android
10 41 (0.47%) Apple iOS
11 29 (0.33%) Windows 2000 Server
12 28 (0.32%) Ubuntu
13 26 (0.30%) CentOS
14 23 (0.26%) Mac OS X
15 21 (0.24%) Windows Vista
16 18 (0.20%) Solaris
17 15 (0.17%) Windows Mobile
18 12 (0.14%) Red Hat Enterprise Linux
19 8 (0.091%) Debian
Processes & Methodologies
1 1547 (17.59%) Agile Software Development
2 1463 (16.63%) Project Management
3 1161 (13.20%) Business Intelligence
4 1073 (12.20%) ERP
5 702 (7.98%) E-Commerce
6 700 (7.96%) Stakeholder Management
7 671 (7.63%) Business Analysis
8 644 (7.32%) ITIL
9 590 (6.71%) Analytics
10 549 (6.24%) SDLC
11 476 (5.41%) MVC
11 476 (5.41%) Business Development
12 464 (5.28%) PRINCE2
13 431 (4.90%) Scrum
14 406 (4.62%) Change Management
15 384 (4.37%) Workflow
16 378 (4.30%) Migration
17 329 (3.74%) Waterfall
18 327 (3.72%) Data Analysis
19 299 (3.40%) OO
Programming Languages
1 2137 (24.30%) SQL
2 1283 (14.59%) C#
3 1224 (13.92%) JavaScript
4 697 (7.92%) Java
5 392 (4.46%) T-SQL
6 362 (4.12%) PHP
7 208 (2.36%) ABAP
7 208 (2.36%) Apex Code
8 170 (1.93%) VB.NET
9 169 (1.92%) C
10 123 (1.40%) VB
11 120 (1.36%) PL/SQL
12 108 (1.23%) C++
13 88 (1.00%) Python
14 75 (0.85%) VBA
15 62 (0.70%) PowerShell
16 39 (0.44%) R
16 39 (0.44%) Perl
17 37 (0.42%) SOQL
18 31 (0.35%) Shell Script
Qualifications
1 1411 (16.04%) Degree
2 316 (3.59%) Microsoft Certification
3 238 (2.71%) Security Cleared
4 180 (2.05%) SC Cleared
5 130 (1.48%) ISEB
6 103 (1.17%) ITIL Certification
7 102 (1.16%) PMI Certification
8 92 (1.05%) PMP
9 89 (1.01%) SAP Certification
9 89 (1.01%) MCSE
10 88 (1.00%) MCTS
11 76 (0.86%) MCITP
11 76 (0.86%) PRINCE2 Certification
12 73 (0.83%) Cisco Certification
13 67 (0.76%) MCP
14 61 (0.69%) PRINCE2 Practitioner
15 50 (0.57%) CCNA
16 46 (0.52%) DV Cleared
17 40 (0.45%) MCSD
18 37 (0.42%) ISTQB
Quality Assurance & Compliance
1 365 (4.15%) QA
2 267 (3.04%) SLA
3 50 (0.57%) ISO 9001
4 48 (0.55%) ISO/IEC 27001
5 31 (0.35%) PCI DSS
5 31 (0.35%) Data Quality
6 22 (0.25%) COBIT
7 13 (0.15%) ISO 14001
8 11 (0.13%) PMBOK
9 9 (0.10%) Sarbanes-Oxley
10 7 (0.080%) HL7
11 3 (0.034%) DICOM
11 3 (0.034%) Section 508
11 3 (0.034%) ISO 9000
11 3 (0.034%) ISO 8583
11 3 (0.034%) WCAG
12 2 (0.023%) GAAP
13 1 (0.011%) BS7799
13 1 (0.011%) GAMP
13 1 (0.011%) GxP
System Software
1 345 (3.92%) Active Directory
2 158 (1.80%) VMware Infrastructure
3 100 (1.14%) Hyper-V
4 26 (0.30%) vSphere
5 21 (0.24%) XenApp
5 21 (0.24%) VMware ESXi
6 19 (0.22%) IMail Server
7 18 (0.20%) ISA Server
8 17 (0.19%) XenServer
8 17 (0.19%) XenDesktop
8 17 (0.19%) Forefront TMG
9 14 (0.16%) Terminal Server
10 13 (0.15%) vCloud
11 12 (0.14%) Terminal Services
12 9 (0.10%) Varnish
13 8 (0.091%) VMware ESX
14 6 (0.068%) Oracle RAC
14 6 (0.068%) Apache Flume
15 4 (0.045%) Snort
16 3 (0.034%) ProxySG
Systems Management
1 54 (0.61%) SCOM
2 27 (0.31%) Backup Exec
3 26 (0.30%) SCCM
4 24 (0.27%) Puppet
5 16 (0.18%) Opscode Chef
6 13 (0.15%) HP Quality Center
6 13 (0.15%) Nagios
7 12 (0.14%) Systems Management Server (SMS)
7 12 (0.14%) Cisco CUCM
7 12 (0.14%) ZABBIX
7 12 (0.14%) Symantec Enterprise Vault
7 12 (0.14%) Cisco UCCE
8 11 (0.13%) Capistrano
9 10 (0.11%) ServiceCenter
9 10 (0.11%) Norton AntiVirus
10 9 (0.10%) WSUS
10 9 (0.10%) Salt
10 9 (0.10%) AirWatch
10 9 (0.10%) WebSphere Cast Iron
11 8 (0.091%) Opsview
Vendors
1 2611 (29.69%) Microsoft
2 1171 (13.31%) Oracle
3 1106 (12.58%) Salesforce.com
4 961 (10.93%) SAP
5 285 (3.24%) Siebel
6 218 (2.48%) Cisco
7 208 (2.36%) VMware
8 182 (2.07%) Business Objects
9 165 (1.88%) Citrix
10 162 (1.84%) Google
11 147 (1.67%) Adobe
12 140 (1.59%) Sage
13 137 (1.56%) IBM
14 97 (1.10%) HP
15 88 (1.00%) Tableau
16 85 (0.97%) hybris
17 81 (0.92%) Avaya
18 76 (0.86%) Informatica
19 73 (0.83%) Cognos
19 73 (0.83%) Teradata
City, London
Venturi
Salary: £50000 per annum + Benefits
Posted: 1 hour ago
City, London
Executive Recruitment Services (ERS)
Salary: £70000 - £74000 per annum
Posted: 1 hour ago
Leominster, Herefordshire
Uniting Ambition
Salary: £45k - 55k per year + Contributory pension, Annual Bonus, Gym Membersh
Posted: 1 hour ago
City, London
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Salary: £60000 - £80000 per annum + package
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London
ARC IT Recruitment Ltd
Salary: £34k per annum plus benefits
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London
Exposed Solutions
Salary: £25000 - £35000 per annum
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London
Vertical IT
Salary: £31000 - £34000 per annum + BENEFITS
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Bedford, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £100000.00 - £120000.00 per annum
Posted: 1 hour ago
London
Ampersand Consulting
Salary: £40000 - £45000 per annum + Benefits
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Networking People
Salary: excellent benefits
Posted: 2 hours ago
London
Cyber Team
Salary: From £30,000 to £40,000 per annum Plus Benefits
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Networking People
Salary: excellent benefits
Posted: 2 hours ago
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Senitor Associates
Salary: £25000 - £35000 per annum
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Net Recruit.co.uk Ltd
Salary: £25.000 to £35.000 DOE
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City, London
Asset Resourcing Ltd
Salary: £55000 - £65000 per annum + 10% bonus + benefits
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London
Salt
Salary: £80000 - £130000 per annum + package
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Verticality Ltd
Salary: £35000 - £45000 per annum, Benefits c. 40K + 10 K Bonus
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Dorset
ReThink Recruitment
Salary: £60000 per annum + Excellent Bens
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Bournemouth, Dorset
Exposed Solutions
Salary: £35000 - £45000 per annum
Posted: 3 hours ago
London
Exposed Solutions
Salary: £60000 - £75000 per annum
Posted: 3 hours ago