The first table below looks at the demand for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 56 65 65
Rank change year-on-year
+9 0
Permanent jobs citing CRM 5299 4374 4725
As % of all permanent IT jobs located in the UK 4.34% 3.90% 3.78%
As % of the Processes & Methodologies category 5.40% 4.95% 4.93%
Number of salaries quoted 4199 3658 4098
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £28,500 £30,000
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
98041 88395 95842
As % of all permanent IT jobs located in the UK 80.36% 78.73% 76.59%
Number of salaries quoted 78792 72511 81462
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 23 April 2014 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +10 4920 £47,500 +5.55% 689
London +11 2391 £52,500 - 300
South East +12 1037 £47,500 +5.55% 128
City of London +14 545 £52,500 -4.54% 118
East of England +19 381 £45,000 +12.50% 34
Berkshire +23 325 £50,000 +5.26% 39
West Midlands -3 236 £38,000 -5.00% 60
North West +17 218 £40,000 -9.09% 55
South West +5 215 £42,750 +6.87% 43
Yorkshire -29 196 £42,500 +21.42% 20
Surrey -17 192 £50,000 +11.11% 21
Hampshire +50 168 £45,000 +12.50% 20
East Midlands -26 123 £43,200 +8.00% 23
West Yorkshire -47 112 £45,000 +37.40% 10
Manchester -7 110 £40,000 -11.11% 34
Bristol +44 107 £50,000 +14.28% 13
Reading +21 104 £48,250 -3.50% 11
Essex +37 102 £52,500 +56.71% 2
Leeds -43 100 £45,000 +32.35% 9
Scotland +9 95 £40,000 +5.26% 18
Buckinghamshire +11 94 £41,250 +3.12% 14
Birmingham -14 86 £40,000 -20.00% 24
Bedfordshire +4 79 £45,000 +5.88% 5
Cambridgeshire -6 75 £37,250 -6.87% 9
Hertfordshire -29 67 £45,000 +5.88% 17
South Yorkshire +23 63 £42,500 -5.55% 6
Edinburgh +7 60 £37,500 +7.14% 6
Suffolk +24 57 £40,000 +3.89% 1
Leicestershire +15 56 £40,750 +63.00% 5
Oxfordshire -26 56 £40,500 -4.70% 6

CRM
Top 30 Related IT Skills

For the 6 months to 23 April 2014, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2631 (27.61%) Microsoft
2 2597 (27.26%) SQL
3 2241 (23.52%) Finance
4 2189 (22.97%) Dynamics CRM
5 2143 (22.49%) .NET
6 2094 (21.98%) Marketing
7 1710 (17.95%) SQL Server
8 1629 (17.10%) Oracle
9 1550 (16.27%) MS Excel
10 1447 (15.19%) C#
11 1431 (15.02%) SAP
12 1422 (14.92%) Degree
13 1331 (13.97%) Project Management
14 1298 (13.62%) Business Intelligence
15 1158 (12.15%) SharePoint
16 1103 (11.58%) ERP
17 1097 (11.51%) Salesforce.com
18 1074 (11.27%) E-Commerce
19 1055 (11.07%) Windows
20 1014 (10.64%) Java
21 1002 (10.52%) HTML
22 951 (9.98%) JavaScript
23 837 (8.78%) ASP.NET
24 830 (8.71%) Analytics
25 765 (8.03%) Retail
26 759 (7.97%) Agile Software Development
27 681 (7.15%) CSS
28 676 (7.09%) SQL Server Reporting Services
29 655 (6.87%) Stakeholder Management
30 644 (6.76%) Telecoms

CRM
Top Related IT Skills by Category

For the 6 months to 23 April 2014, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1158 (12.15%) SharePoint
2 284 (2.98%) IIS
3 267 (2.80%) CMS
4 265 (2.78%) BizTalk Server
5 234 (2.46%) MS Exchange
6 204 (2.14%) SAS
7 130 (1.36%) SharePoint 2010
8 110 (1.15%) Exchange Server 2010
9 107 (1.12%) NetWeaver
10 106 (1.11%) SharePoint 2013
11 103 (1.08%) Lync
12 102 (1.07%) Apache
13 95 (1.00%) Drupal
14 92 (0.97%) Tomcat
15 76 (0.80%) SharePoint Server
16 62 (0.65%) WordPress
17 58 (0.61%) WebSphere
18 56 (0.59%) Exchange Server 2013
19 46 (0.48%) Oracle Workflow
20 45 (0.47%) WebLogic
Applications
1 1550 (16.27%) MS Excel
2 591 (6.20%) MS Office
3 213 (2.24%) MS PowerPoint
4 155 (1.63%) MS Project
5 145 (1.52%) MS Visio
6 114 (1.20%) Photoshop
7 73 (0.77%) SPSS
8 41 (0.43%) Adobe Illustrator
9 30 (0.31%) FastStats
10 26 (0.27%) InfoPath
11 16 (0.17%) InDesign
12 14 (0.15%) PowerPivot
13 13 (0.14%) Acrobat
14 10 (0.10%) Spreadsheet
15 6 (0.063%) Mingle
16 5 (0.052%) OmniGraffle
17 4 (0.042%) AutoCAD
18 3 (0.031%) Fireworks
18 3 (0.031%) Adobe Premiere
19 2 (0.021%) Adobe After Effects
Business Applications
1 2189 (22.97%) Dynamics CRM
2 531 (5.57%) SAP CRM
3 401 (4.21%) Oracle CRM
4 285 (2.99%) Magento
5 268 (2.81%) Oracle EBS
6 256 (2.69%) Dynamics AX
7 154 (1.62%) Oracle EBS R12
8 138 (1.45%) SAP SD
9 95 (1.00%) Google Analytics
10 89 (0.93%) Dynamics NAV
11 85 (0.89%) SAP FI
12 84 (0.88%) Oracle ERP
13 83 (0.87%) SAP FI/CO
13 83 (0.87%) SAP CO
14 79 (0.83%) SAP MM
15 65 (0.68%) Oracle Applications
16 64 (0.67%) Oracle Financials
17 62 (0.65%) Oracle Receivables
18 60 (0.63%) SAP SCM
19 58 (0.61%) SAP Oil and Gas
Cloud Services
1 360 (3.78%) SaaS
2 84 (0.88%) Microsoft Azure
3 77 (0.81%) Cloud Computing
3 77 (0.81%) Office 365
4 74 (0.78%) Amazon AWS
5 54 (0.57%) Force.com
6 40 (0.42%) IaaS
7 27 (0.28%) PaaS
8 18 (0.19%) Amazon EC2
9 10 (0.10%) Google App Engine
10 9 (0.094%) Amazon S3
11 8 (0.084%) SuccessFactors
12 4 (0.042%) Basecamp
13 3 (0.031%) Amazon SQS
13 3 (0.031%) Taleo
14 1 (0.010%) Trello
Communications & Networking
1 219 (2.30%) Internet
2 180 (1.89%) Firewall
3 165 (1.73%) DNS
4 139 (1.46%) LAN
5 137 (1.44%) WAN
6 128 (1.34%) TCP/IP
7 126 (1.32%) SAN
8 105 (1.10%) Intranet
9 85 (0.89%) VoIP
10 82 (0.86%) VPN
11 78 (0.82%) Wireless
12 71 (0.75%) DHCP
13 64 (0.67%) Broadband
14 57 (0.60%) 3G
15 49 (0.51%) SMS
15 49 (0.51%) SNMP
16 44 (0.46%) HTTP
17 43 (0.45%) NAS
18 37 (0.39%) Extranet
19 35 (0.37%) Unified Communications
Database & Business Intelligence
1 1710 (17.95%) SQL Server
2 676 (7.09%) SQL Server Reporting Services
3 562 (5.90%) Data Warehouse
4 493 (5.17%) SQL Server Integration Services
5 347 (3.64%) SQL Server 2008
6 331 (3.47%) Relational Database
7 329 (3.45%) MySQL
8 259 (2.72%) SQL Server Analysis Services
9 235 (2.47%) Oracle Database
10 230 (2.41%) Oracle BI EE
11 188 (1.97%) Big Data
12 172 (1.81%) QlikView
13 157 (1.65%) SQL Server 2005
14 156 (1.64%) SAP BW
15 151 (1.58%) Data Mining
16 122 (1.28%) Oracle Reports
17 118 (1.24%) SQL Server 2012
18 116 (1.22%) Oracle Database 11g
19 114 (1.20%) Crystal Reports
20 111 (1.16%) RDBMS
Development Applications
1 335 (3.52%) Visual Studio
2 188 (1.97%) Team Foundation Server
3 114 (1.20%) Subversion
4 100 (1.05%) Git (software)
5 90 (0.94%) JIRA
6 77 (0.81%) Selenium
7 75 (0.79%) Oracle Forms
8 48 (0.50%) Dreamweaver
9 45 (0.47%) NUnit
10 39 (0.41%) Eclipse
11 37 (0.39%) QuickTest Pro
12 31 (0.33%) JUnit
13 28 (0.29%) LoadRunner
14 26 (0.27%) Toad
14 26 (0.27%) Talend Open Studio
15 24 (0.25%) MSBuild
16 22 (0.23%) Jenkins
16 22 (0.23%) SQL Server Management Studio (SSMS)
17 21 (0.22%) Maven
17 21 (0.22%) JDeveloper
General
1 2241 (23.52%) Finance
2 2094 (21.98%) Marketing
3 765 (8.03%) Retail
4 644 (6.76%) Telecoms
5 536 (5.63%) Billing
6 340 (3.57%) Banking
7 338 (3.55%) Advertising
8 292 (3.06%) Manufacturing
9 203 (2.13%) Legal
10 192 (2.02%) Pharmaceutical
11 153 (1.61%) Back Office
12 140 (1.47%) Publishing
13 110 (1.15%) German Language
14 108 (1.13%) Law
15 99 (1.04%) French Language
16 97 (1.02%) Front Office
17 84 (0.88%) Games
18 77 (0.81%) Automotive
19 65 (0.68%) Investment Banking
20 44 (0.46%) Spanish Language
Job Titles
1 2006 (21.05%) Developer
2 1837 (19.28%) Analyst
3 1220 (12.80%) Consultant
4 917 (9.62%) Architect
5 886 (9.30%) Business Analyst
6 657 (6.90%) Project Manager
7 443 (4.65%) Solutions Architect
8 413 (4.33%) .NET Developer
9 357 (3.75%) CRM Consultant
10 322 (3.38%) SAP Consultant
11 321 (3.37%) CRM Developer
12 304 (3.19%) C# Developer
13 287 (3.01%) Support Analyst
14 225 (2.36%) CRM Analyst
15 222 (2.33%) Administrator
16 211 (2.21%) Web Developer
17 207 (2.17%) Senior Developer
18 199 (2.09%) Senior Manager
19 193 (2.03%) Senior Analyst
20 190 (1.99%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 2143 (22.49%) .NET
2 1002 (10.52%) HTML
3 837 (8.78%) ASP.NET
4 681 (7.15%) CSS
5 636 (6.68%) XML
6 632 (6.63%) Web Services
7 450 (4.72%) jQuery
8 332 (3.48%) WCF
9 297 (3.12%) HTML5
10 291 (3.05%) .NET Framework
11 253 (2.66%) SOAP
12 220 (2.31%) Ajax
13 194 (2.04%) ASP.NET MVC
14 158 (1.66%) WPF
15 151 (1.58%) Middleware
16 149 (1.56%) Spring
17 135 (1.42%) JSON
18 133 (1.40%) J2EE
19 122 (1.28%) CSS3
20 121 (1.27%) REST
Miscellaneous
1 355 (3.73%) Computer Science
2 345 (3.62%) Social Media
3 301 (3.16%) Management Information System
4 296 (3.11%) Enterprise Software
5 184 (1.93%) Mobile App
6 145 (1.52%) Statistics
7 120 (1.26%) Mathematics
7 120 (1.26%) FMCG
8 98 (1.03%) Data Integration
9 97 (1.02%) Open Source
10 80 (0.84%) Blackberry
11 75 (0.79%) Visualisation
12 69 (0.72%) PMI
13 64 (0.67%) iPhone
14 63 (0.66%) EPoS
14 63 (0.66%) Replication
15 60 (0.63%) Clustering
15 60 (0.63%) iPad
16 58 (0.61%) N-Tier
17 54 (0.57%) Digital Media
Operating Systems
1 1055 (11.07%) Windows
2 394 (4.14%) Linux
3 344 (3.61%) UNIX
4 331 (3.47%) Apple iOS
5 292 (3.06%) Windows Server 2008
6 192 (2.02%) Windows Server 2003
7 139 (1.46%) Windows 7
8 121 (1.27%) Windows Server 2012
9 102 (1.07%) Android
10 72 (0.76%) Windows XP
11 50 (0.52%) Windows 8
12 39 (0.41%) Solaris
13 23 (0.24%) Windows 2000
13 23 (0.24%) Windows Vista
14 16 (0.17%) Windows Mobile
15 12 (0.13%) Windows 2000 Server
15 12 (0.13%) Red Hat Enterprise Linux
16 11 (0.12%) Debian
17 9 (0.094%) VMS
17 9 (0.094%) CentOS
Processes & Methodologies
1 1331 (13.97%) Project Management
2 1298 (13.62%) Business Intelligence
3 1103 (11.58%) ERP
4 1074 (11.27%) E-Commerce
5 830 (8.71%) Analytics
6 759 (7.97%) Agile Software Development
7 655 (6.87%) Stakeholder Management
8 615 (6.45%) Business Analysis
9 600 (6.30%) Scrum
10 590 (6.19%) PRINCE2
11 575 (6.03%) ITIL
12 574 (6.02%) OO
13 484 (5.08%) Business Development
14 441 (4.63%) Migration
15 422 (4.43%) MVC
16 419 (4.40%) ETL
17 415 (4.36%) Workflow
18 414 (4.35%) Data Modelling
19 406 (4.26%) SOA
20 362 (3.80%) Change Management
Programming Languages
1 2597 (27.26%) SQL
2 1447 (15.19%) C#
3 1014 (10.64%) Java
4 951 (9.98%) JavaScript
5 576 (6.05%) PHP
6 376 (3.95%) T-SQL
7 275 (2.89%) PL/SQL
8 240 (2.52%) VB.NET
9 174 (1.83%) C
10 152 (1.60%) ABAP
11 146 (1.53%) VB
12 129 (1.35%) Shell Script
13 116 (1.22%) VBA
14 113 (1.19%) PowerShell
15 93 (0.98%) Apex Code
16 91 (0.96%) Python
17 87 (0.91%) C++
17 87 (0.91%) Perl
18 68 (0.71%) VBScript
19 60 (0.63%) Ruby
Qualifications
1 1422 (14.92%) Degree
2 326 (3.42%) Microsoft Certification
3 158 (1.66%) PMI Certification
4 146 (1.53%) Security Cleared
5 132 (1.39%) ISEB
6 101 (1.06%) PMP
7 92 (0.97%) PRINCE2 Certification
8 84 (0.88%) MCTS
9 69 (0.72%) MCITP
9 69 (0.72%) ITIL Certification
9 69 (0.72%) MCSE
10 68 (0.71%) SC Cleared
11 58 (0.61%) MCP
12 46 (0.48%) Cisco Certification
13 43 (0.45%) MCSA
14 41 (0.43%) MBA
15 36 (0.38%) PRINCE2 Practitioner
16 30 (0.31%) CCNA
17 28 (0.29%) CBAP
18 24 (0.25%) MCDBA
Quality Assurance & Compliance
1 420 (4.41%) QA
2 273 (2.87%) SLA
3 99 (1.04%) Data Quality
4 61 (0.64%) ISO 9001
5 55 (0.58%) COBIT
6 22 (0.23%) ISO/IEC 27001
7 16 (0.17%) Sarbanes-Oxley
8 15 (0.16%) PCI DSS
9 6 (0.063%) HL7
10 5 (0.052%) ISO/IEC 17799
11 2 (0.021%) ISO 9000
11 2 (0.021%) HMG Infosec
11 2 (0.021%) EMIR
12 1 (0.010%) Dodd-Frank
12 1 (0.010%) ISO/IEC 20000
12 1 (0.010%) Solvency II
12 1 (0.010%) P3O
12 1 (0.010%) Basel II
12 1 (0.010%) ISO 14001
System Software
1 302 (3.17%) Active Directory
2 119 (1.25%) Hyper-V
3 111 (1.16%) VMware Infrastructure
4 48 (0.50%) XenApp
5 22 (0.23%) ISA Server
6 21 (0.22%) Terminal Services
7 17 (0.18%) VMware ESXi
8 15 (0.16%) XenServer
9 10 (0.10%) VMware ESX
9 10 (0.10%) ProxySG
10 9 (0.094%) Terminal Server
10 9 (0.094%) XenDesktop
11 8 (0.084%) Forefront TMG
12 6 (0.063%) Oracle RAC
13 5 (0.052%) Squid
13 5 (0.052%) vSphere
14 4 (0.042%) VirtualBox
14 4 (0.042%) Citrix Presentation Server
14 4 (0.042%) Microsoft Virtual Server
14 4 (0.042%) Oracle RMAN
Systems Management
1 53 (0.56%) SCOM
2 39 (0.41%) HP Quality Center
3 32 (0.34%) SCCM
4 21 (0.22%) Cisco IPCC
5 16 (0.17%) WSUS
6 14 (0.15%) Tivoli Storage Manager
6 14 (0.15%) Cryoserver
7 13 (0.14%) Backup Exec
7 13 (0.14%) SCVMM
8 12 (0.13%) OpenView
9 11 (0.12%) ZABBIX
10 9 (0.094%) Tivoli
10 9 (0.094%) HP NNM
10 9 (0.094%) SCOrch
11 8 (0.084%) BMC PATROL
11 8 (0.084%) Systems Management Server (SMS)
11 8 (0.084%) Data Guard
12 7 (0.073%) Puppet
12 7 (0.073%) Red Hat Satellite
12 7 (0.073%) Red Hat Spacewalk
Vendors
1 2631 (27.61%) Microsoft
2 1629 (17.10%) Oracle
3 1431 (15.02%) SAP
4 1097 (11.51%) Salesforce.com
5 511 (5.36%) Siebel
6 305 (3.20%) JD Edwards
7 218 (2.29%) Business Objects
8 191 (2.00%) Sage
9 185 (1.94%) Citrix
10 167 (1.75%) Cisco
10 167 (1.75%) VMware
11 149 (1.56%) Google
12 148 (1.55%) Informatica
13 147 (1.54%) Adobe
14 141 (1.48%) HP
15 132 (1.39%) Tableau
16 91 (0.96%) IBM
17 88 (0.92%) JBoss
18 83 (0.87%) TIBCO
19 70 (0.73%) Cognos
Newcastle Upon Tyne, Tyne and Wear
Catalyst
Salary: From £25,000 to £35,000 per annum plus good benefits package
Posted: 8 hours ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 9 hours ago
Birmingham, West Midlands (County)
Searchability.co.uk
Salary: £20000 - £25000 per annum + Benefits
Posted: 9 hours ago
London
ORC International
Salary: Exceptional Benefits
Posted: 9 hours ago
London
Conspicuous
Salary: From £45,000 to £60,000 per annum
Posted: 9 hours ago
London
Exposed Solutions
Salary: £45000 to £50000 per annum
Posted: 10 hours ago
Welwyn Garden City, Hertfordshire
Ashdown IT
Salary: £35000 - £45000 per annum + benefits
Posted: 10 hours ago
Middlesex
Lawrence Harvey Enterprise
Salary: £60000 - £75000 per annum + Benefits
Posted: 10 hours ago
London
Exposed Solutions
Salary: £40000 to £60000 per annum - Pension, Heaslthcare, Bonus
Posted: 10 hours ago
London
Capita Resourcing - IT Resourcing
Salary: £28000 - £32000 per annum + £3k Travel Allowance & Benefits
Posted: 11 hours ago
City, London
Logic Engagements Ltd
Salary: £28000 - £35000 per annum
Posted: 11 hours ago
London
Logic Engagements Ltd
Salary: £70000 per annum + bonus, pension etc.
Posted: 11 hours ago
Hampshire
Coal IT Services
Salary: From £40,000 to £50,000 per annum + car + bonus + benefits
Posted: 11 hours ago
City, London
Careerwise UK Limited
Salary: £60000 - £80000 per hour + benefits
Posted: 11 hours ago
UK
Careerwise UK Limited
Salary: £90000 per annum + package
Posted: 12 hours ago
City, London
Stott & May
Salary: From £80,000 to £110,000 per annum + bonus + benefits
Posted: 12 hours ago
City, London
Intelletect
Salary: From £65,000 to £85,000 per annum Equity
Posted: 12 hours ago
City, London
Stott and May
Posted: 12 hours ago
UK
Careerwise UK Limited
Salary: £100000 - £120000 per annum + package
Posted: 12 hours ago
City, London
Informatiq Consulting
Salary: £50000 - £60000 per annum
Posted: 12 hours ago