The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 61 62 63
Rank change year-on-year
+1 +1
Permanent jobs citing CRM 4621 4278 4619
As % of all permanent IT jobs located in the UK 4.00% 3.98% 3.95%
As % of the Processes & Methodologies category 4.91% 4.96% 5.02%
Number of salaries quoted 3669 3520 3887
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £29,000 £27,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £42,500 £42,000 £42,500
% change year-on-year
+1.19% -1.17%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94022 86283 92102
As % of all permanent IT jobs located in the UK 81.34% 80.36% 78.67%
Number of salaries quoted 74935 70632 78012
Average salary £47,500 £47,500 £46,542
Average salary % change year-on-year
- +2.05%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £73,000 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 2 September 2014 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 4290 £47,500 +5.55% 808
London +5 1976 £52,750 +2.42% 353
South East +3 983 £45,000 - 139
City of London +26 526 £52,500 +5.00% 130
Berkshire 0 291 £50,000 +11.11% 38
West Midlands +35 289 £42,425 -0.17% 52
East of England -16 289 £45,000 +5.88% 48
North West -7 273 £35,000 -6.66% 54
Manchester +16 187 £35,000 -7.89% 37
Surrey -8 183 £45,000 -5.26% 29
Yorkshire -40 156 £40,000 +14.28% 41
South West -35 154 £40,000 +6.66% 38
Hampshire +28 149 £40,000 - 28
Scotland +30 132 £45,000 +25.00% 33
Birmingham +9 127 £42,500 +6.25% 23
Reading +5 119 £50,000 +33.33% 15
East Midlands +1 115 £40,000 +6.66% 23
Hertfordshire +7 104 £40,000 - 12
West Yorkshire -40 94 £35,000 +5.26% 23
Oxfordshire -5 80 £42,500 - 10
Cambridgeshire -19 79 £45,000 - 7
Bristol +17 78 £42,500 +21.42% 14
Buckinghamshire -18 68 £42,000 -1.17% 9
Leeds -42 67 £35,000 +7.69% 19
Glasgow +28 66 £42,500 -5.55% 14
West Sussex -4 61 £42,500 -5.55% 7
Cambridge -16 56 £45,000 - 5
Kent +14 47 £41,250 -8.33% 5
East Sussex +3 46 £37,500 +66.66% 1
North East +23 45 £33,500 -11.84% 18

CRM
Top 30 Related IT Skills

For the 6 months to 2 September 2014, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2731 (27.49%) Microsoft
2 2538 (25.54%) SQL
3 2420 (24.36%) Dynamics CRM
4 2252 (22.67%) .NET
5 2104 (21.18%) Finance
6 2006 (20.19%) Marketing
7 1792 (18.04%) SQL Server
8 1727 (17.38%) MS Excel
9 1541 (15.51%) C#
10 1503 (15.13%) Degree
11 1448 (14.57%) Oracle
12 1428 (14.37%) Project Management
13 1337 (13.46%) SharePoint
14 1286 (12.94%) SAP
15 1254 (12.62%) Salesforce.com
16 1249 (12.57%) Business Intelligence
17 1187 (11.95%) ERP
18 1088 (10.95%) HTML
19 1081 (10.88%) JavaScript
20 1004 (10.10%) E-Commerce
21 965 (9.71%) Windows
22 899 (9.05%) Java
23 829 (8.34%) ASP.NET
24 764 (7.69%) Analytics
25 731 (7.36%) Agile Software Development
26 727 (7.32%) Retail
27 690 (6.94%) SQL Server Reporting Services
28 689 (6.93%) Business Analysis
29 685 (6.89%) PRINCE2
30 676 (6.80%) ITIL

CRM
Top Related IT Skills by Category

For the 6 months to 2 September 2014, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1337 (13.46%) SharePoint
2 258 (2.60%) CMS
3 245 (2.47%) BizTalk Server
4 217 (2.18%) IIS
5 213 (2.14%) SAS
6 185 (1.86%) MS Exchange
7 162 (1.63%) SharePoint 2013
8 126 (1.27%) SharePoint 2010
9 116 (1.17%) Drupal
10 108 (1.09%) Apache
10 108 (1.09%) SharePoint Server
11 107 (1.08%) Lync
12 94 (0.95%) Exchange Server 2010
13 91 (0.92%) Oracle Workflow
14 84 (0.85%) Tomcat
15 75 (0.75%) Umbraco
16 71 (0.71%) WebSphere
17 66 (0.66%) WordPress
18 58 (0.58%) NetWeaver
19 55 (0.55%) Exchange Server 2007
Applications
1 1727 (17.38%) MS Excel
2 656 (6.60%) MS Office
3 230 (2.31%) MS PowerPoint
4 192 (1.93%) MS Project
5 161 (1.62%) MS Visio
6 116 (1.17%) SPSS
7 67 (0.67%) Photoshop
8 48 (0.48%) FastStats
9 35 (0.35%) PowerPivot
10 30 (0.30%) InfoPath
10 30 (0.30%) Adobe Illustrator
11 19 (0.19%) Spreadsheet
12 12 (0.12%) InDesign
13 7 (0.070%) Stata
14 5 (0.050%) Acrobat
14 5 (0.050%) Mingle
15 4 (0.040%) Final Cut Pro
15 4 (0.040%) Adobe After Effects
16 3 (0.030%) Fireworks
16 3 (0.030%) OmniGraffle
Business Applications
1 2420 (24.36%) Dynamics CRM
2 441 (4.44%) SAP CRM
3 273 (2.75%) Oracle CRM
4 262 (2.64%) Oracle EBS
5 215 (2.16%) Magento
6 214 (2.15%) Dynamics AX
7 138 (1.39%) Oracle EBS R12
8 129 (1.30%) Dynamics NAV
9 116 (1.17%) Google Analytics
10 109 (1.10%) SAP SD
11 82 (0.83%) Oracle ERP
12 68 (0.68%) SAP FI
12 68 (0.68%) Dynamics GP
13 66 (0.66%) SAP FI/CO
13 66 (0.66%) SAP CO
14 64 (0.64%) SAP MM
15 57 (0.57%) Oracle Applications
15 57 (0.57%) SAP Oil and Gas
16 52 (0.52%) SAP IS-U
17 49 (0.49%) Sage 200
Cloud Services
1 445 (4.48%) SaaS
2 110 (1.11%) Office 365
3 106 (1.07%) Cloud Computing
4 102 (1.03%) Microsoft Azure
5 73 (0.73%) Force.com
6 56 (0.56%) PaaS
7 47 (0.47%) Amazon AWS
8 38 (0.38%) IaaS
9 12 (0.12%) Responsys
10 11 (0.11%) Google Apps
11 10 (0.10%) Taleo
12 6 (0.060%) Heroku
13 5 (0.050%) SuccessFactors
14 4 (0.040%) Basecamp
14 4 (0.040%) Amazon EC2
15 1 (0.010%) Google App Engine
15 1 (0.010%) GitHub
15 1 (0.010%) MailChimp
15 1 (0.010%) StrongView
Communications & Networking
1 270 (2.72%) Internet
2 133 (1.34%) Intranet
3 128 (1.29%) Firewall
4 126 (1.27%) DNS
5 115 (1.16%) LAN
6 110 (1.11%) TCP/IP
7 104 (1.05%) WAN
8 94 (0.95%) Wireless
9 86 (0.87%) VoIP
10 83 (0.84%) SAN
11 70 (0.70%) VPN
12 67 (0.67%) DHCP
13 65 (0.65%) SMS
14 50 (0.50%) HTTP
15 45 (0.45%) NAS
16 39 (0.39%) Wi-Fi
17 38 (0.38%) Extranet
18 34 (0.34%) PBX
19 33 (0.33%) LDAP
20 32 (0.32%) Broadband
Database & Business Intelligence
1 1792 (18.04%) SQL Server
2 690 (6.94%) SQL Server Reporting Services
3 533 (5.36%) Data Warehouse
4 531 (5.34%) SQL Server Integration Services
5 324 (3.26%) MySQL
6 305 (3.07%) SQL Server 2008
7 300 (3.02%) Relational Database
8 272 (2.74%) SQL Server Analysis Services
9 224 (2.25%) Oracle BI EE
10 208 (2.09%) Data Mining
11 194 (1.95%) Oracle Database
12 147 (1.48%) Big Data
13 136 (1.37%) SAP BW
14 123 (1.24%) SQL Server 2012
15 112 (1.13%) QlikView
16 105 (1.06%) SQL Server 2005
17 95 (0.96%) Crystal Reports
18 88 (0.89%) Oracle Reports
18 88 (0.89%) SAP HANA
19 87 (0.88%) RDBMS
Development Applications
1 317 (3.19%) Visual Studio
2 199 (2.00%) Team Foundation Server
3 131 (1.32%) JIRA
4 118 (1.19%) Subversion
5 92 (0.93%) Eclipse
6 57 (0.57%) Selenium
7 50 (0.50%) Git (software)
8 43 (0.43%) Oracle Forms
8 43 (0.43%) NUnit
9 42 (0.42%) TeamCity
10 40 (0.40%) QuickTest Pro
11 34 (0.34%) JUnit
12 32 (0.32%) SQL Server Management Studio (SSMS)
13 29 (0.29%) NetBeans
14 26 (0.26%) Maven
15 25 (0.25%) Talend Open Studio
16 24 (0.24%) Toad
17 23 (0.23%) WebDriver
18 22 (0.22%) Dreamweaver
18 22 (0.22%) ERwin
General
1 2104 (21.18%) Finance
2 2006 (20.19%) Marketing
3 727 (7.32%) Retail
4 645 (6.49%) Telecoms
5 473 (4.76%) Advertising
6 392 (3.95%) Billing
7 248 (2.50%) Banking
8 241 (2.43%) Legal
9 226 (2.27%) Manufacturing
10 169 (1.70%) Back Office
11 154 (1.55%) Law
12 147 (1.48%) Front Office
13 139 (1.40%) Pharmaceutical
14 136 (1.37%) Publishing
15 124 (1.25%) German Language
16 91 (0.92%) Games
17 90 (0.91%) French Language
18 68 (0.68%) Automotive
19 53 (0.53%) Investment Banking
20 40 (0.40%) Electronics
Job Titles
1 2153 (21.67%) Developer
2 1951 (19.64%) Analyst
3 1337 (13.46%) Consultant
4 878 (8.84%) Business Analyst
5 811 (8.16%) Architect
6 690 (6.94%) Project Manager
7 489 (4.92%) CRM Developer
8 452 (4.55%) .NET Developer
9 419 (4.22%) Solutions Architect
10 382 (3.84%) CRM Consultant
11 312 (3.14%) CRM Analyst
12 294 (2.96%) C# Developer
13 280 (2.82%) Support Analyst
14 278 (2.80%) Dynamics CRM Developer
15 271 (2.73%) Applications Support
16 261 (2.63%) Microsoft Developer
17 242 (2.44%) SAP Consultant
18 236 (2.38%) CRM Manager
19 235 (2.37%) Senior Developer
20 223 (2.24%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 2252 (22.67%) .NET
2 1088 (10.95%) HTML
3 829 (8.34%) ASP.NET
4 674 (6.78%) CSS
5 586 (5.90%) Web Services
5 586 (5.90%) XML
6 414 (4.17%) jQuery
7 365 (3.67%) WCF
8 318 (3.20%) HTML5
9 303 (3.05%) SOAP
10 216 (2.17%) Ajax
11 213 (2.14%) .NET Framework
12 198 (1.99%) ASP.NET MVC
13 183 (1.84%) WPF
14 156 (1.57%) Middleware
15 134 (1.35%) COM
16 128 (1.29%) REST
17 122 (1.23%) Silverlight
18 118 (1.19%) JSON
19 117 (1.18%) CSS3
Miscellaneous
1 384 (3.86%) Management Information System
2 373 (3.75%) Computer Science
3 320 (3.22%) Social Media
4 278 (2.80%) Enterprise Software
5 210 (2.11%) Mobile App
6 146 (1.47%) Mathematics
7 117 (1.18%) Statistics
8 107 (1.08%) Open Source
9 98 (0.99%) Data Integration
10 81 (0.82%) FMCG
11 59 (0.59%) N-Tier
11 59 (0.59%) EPoS
12 55 (0.55%) Visualisation
12 55 (0.55%) Digital Media
13 51 (0.51%) Replication
14 48 (0.48%) Blog
14 48 (0.48%) Smart Meter
15 47 (0.47%) PMI
16 45 (0.45%) Mainframe
16 45 (0.45%) Taxonomies
Operating Systems
1 965 (9.71%) Windows
2 355 (3.57%) Linux
3 261 (2.63%) Apple iOS
4 236 (2.38%) UNIX
5 215 (2.16%) Windows Server 2008
6 165 (1.66%) Windows Server 2003
7 133 (1.34%) Windows 7
8 115 (1.16%) Android
8 115 (1.16%) Windows Server 2012
9 97 (0.98%) Windows XP
10 54 (0.54%) Windows 8
11 21 (0.21%) Windows Vista
11 21 (0.21%) Windows 2000
12 13 (0.13%) Windows 2000 Server
13 12 (0.12%) Debian
13 12 (0.12%) Solaris
14 10 (0.10%) AIX
15 9 (0.091%) CentOS
16 8 (0.081%) Red Hat Enterprise Linux
16 8 (0.081%) Windows Mobile
Processes & Methodologies
1 1428 (14.37%) Project Management
2 1249 (12.57%) Business Intelligence
3 1187 (11.95%) ERP
4 1004 (10.10%) E-Commerce
5 764 (7.69%) Analytics
6 731 (7.36%) Agile Software Development
7 689 (6.93%) Business Analysis
8 685 (6.89%) PRINCE2
9 676 (6.80%) ITIL
10 660 (6.64%) Stakeholder Management
11 556 (5.60%) Scrum
12 547 (5.51%) Migration
13 526 (5.29%) OO
14 482 (4.85%) Business Development
15 413 (4.16%) Data Modelling
16 407 (4.10%) MVC
17 400 (4.03%) SOA
18 396 (3.99%) Service Delivery
19 391 (3.94%) Data Management
20 380 (3.82%) Workflow
Programming Languages
1 2538 (25.54%) SQL
2 1541 (15.51%) C#
3 1081 (10.88%) JavaScript
4 899 (9.05%) Java
5 459 (4.62%) PHP
6 386 (3.88%) T-SQL
7 283 (2.85%) VB.NET
8 176 (1.77%) PL/SQL
8 176 (1.77%) C
9 162 (1.63%) ABAP
10 150 (1.51%) VB
11 121 (1.22%) VBA
12 101 (1.02%) Python
13 94 (0.95%) Apex Code
14 93 (0.94%) C++
15 90 (0.91%) PowerShell
16 71 (0.71%) Perl
17 69 (0.69%) VBScript
18 57 (0.57%) Ruby
19 56 (0.56%) Shell Script
Qualifications
1 1503 (15.13%) Degree
2 339 (3.41%) Microsoft Certification
3 237 (2.39%) Security Cleared
4 160 (1.61%) PMI Certification
5 117 (1.18%) PMP
6 113 (1.14%) SC Cleared
7 103 (1.04%) PRINCE2 Certification
8 88 (0.89%) ISEB
9 87 (0.88%) ITIL Certification
10 82 (0.83%) MCSE
10 82 (0.83%) MCITP
11 80 (0.81%) MCTS
12 58 (0.58%) Cisco Certification
13 53 (0.53%) MCP
13 53 (0.53%) MBA
14 50 (0.50%) PRINCE2 Practitioner
15 44 (0.44%) MCSA
16 43 (0.43%) CCNA
17 25 (0.25%) CCNP
18 20 (0.20%) ISTQB
Quality Assurance & Compliance
1 367 (3.69%) QA
2 282 (2.84%) SLA
3 121 (1.22%) Data Quality
4 58 (0.58%) ISO 9001
5 57 (0.57%) ISO/IEC 27001
6 29 (0.29%) PCI DSS
7 28 (0.28%) ISO 14001
8 27 (0.27%) COBIT
9 17 (0.17%) ISO/IEC 17799
10 9 (0.091%) Sarbanes-Oxley
11 7 (0.070%) HL7
11 7 (0.070%) AIFMD
12 2 (0.020%) EMIR
12 2 (0.020%) GAAP
12 2 (0.020%) MiFID
12 2 (0.020%) 21 CFR Part 11
13 1 (0.010%) GxP
13 1 (0.010%) P3O
System Software
1 312 (3.14%) Active Directory
2 109 (1.10%) VMware Infrastructure
3 84 (0.85%) Hyper-V
4 27 (0.27%) VMware ESX
5 25 (0.25%) vSphere
6 24 (0.24%) XenApp
7 20 (0.20%) VMware ESXi
8 11 (0.11%) ISA Server
8 11 (0.11%) XenDesktop
8 11 (0.11%) Oracle RAC
9 10 (0.10%) XenServer
9 10 (0.10%) Forefront TMG
10 9 (0.091%) HDFS
11 8 (0.081%) vCloud
12 5 (0.050%) VirtualBox
12 5 (0.050%) IMail Server
12 5 (0.050%) Oracle RMAN
12 5 (0.050%) Microsoft App-V
13 4 (0.040%) Terminal Server
13 4 (0.040%) Terminal Services
Systems Management
1 60 (0.60%) HP Quality Center
2 58 (0.58%) SCCM
3 53 (0.53%) SCOM
4 19 (0.19%) Symantec Enterprise Vault
5 17 (0.17%) NetBackup
6 15 (0.15%) HP SIM
7 13 (0.13%) Norton AntiVirus
8 12 (0.12%) SCVMM
8 12 (0.12%) Puppet
9 9 (0.091%) WSUS
9 9 (0.091%) Red Hat Satellite
9 9 (0.091%) Red Hat Spacewalk
9 9 (0.091%) Data Guard
9 9 (0.091%) Nagios
10 8 (0.081%) Opscode Chef
10 8 (0.081%) Cryoserver
11 7 (0.070%) Backup Exec
11 7 (0.070%) ZABBIX
12 6 (0.060%) Oracle Enterprise Manager
12 6 (0.060%) Cisco CUCM
Vendors
1 2731 (27.49%) Microsoft
2 1448 (14.57%) Oracle
3 1286 (12.94%) SAP
4 1254 (12.62%) Salesforce.com
5 427 (4.30%) Siebel
6 255 (2.57%) Sage
7 243 (2.45%) Business Objects
8 201 (2.02%) JD Edwards
9 183 (1.84%) Google
10 171 (1.72%) VMware
11 132 (1.33%) Citrix
12 127 (1.28%) Cisco
13 125 (1.26%) Informatica
14 112 (1.13%) HP
15 108 (1.09%) Adobe
16 104 (1.05%) IBM
17 79 (0.80%) Tableau
18 77 (0.77%) Cognos
19 69 (0.69%) NetSuite
20 66 (0.66%) Hyperion
London
Montagu Olsen Associates
Salary: From £30,000 to £40,000 per annum
Posted: 8 hours ago
Addlestone, Surrey
Nigel Frank International Ltd
Salary: £40000 - £50000 per annum
Posted: 10 hours ago
Andover, Hampshire
Randstad Technologies
Salary: £50000 - £60000 per annum + bonus + excellent bens
Posted: 10 hours ago
Cambridgeshire
Mason Frank International
Salary: £33000 - £45000 per annum + Benefits
Posted: 10 hours ago
West London
Tiro Partners
Salary: From £30,000 to £50,000 per annum
Posted: 10 hours ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum
Posted: 10 hours ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £40000 - £45000 per annum + Circa + bens
Posted: 11 hours ago
London
Hydrogen Group
Salary: £90000.00 - £100000.00 per annum
Posted: 11 hours ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: bonus, benefits
Posted: 11 hours ago
Exmouth, Devon
Experis Ltd
Salary: £18000.00 - £23000.00 per annum + Commission and benefits
Posted: 11 hours ago
UK
CSC
Salary: From £50 to £65 per annum
Posted: 11 hours ago
Weybridge, Surrey
Proteus Europe
Posted: 12 hours ago
Sheffield, South Yorkshire
Venturi
Salary: £35000 - £40000 per annum + Benefits
Posted: 12 hours ago
Wetherby, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £33000 per annum + negotiable
Posted: 12 hours ago
City, London
Talent International
Salary: £33000.00 - £37000.0 per annum
Posted: 12 hours ago
City, London
Net Talent
Posted: 12 hours ago
City, London
Talent International
Salary: £33000.00 - £37000.0 per annum
Posted: 12 hours ago
Essex
Code Red Associates
Salary: £32000 to £37000 per annum - Plus benefits
Posted: 12 hours ago
Weybridge, Surrey
TLP Consultancy Ltd.
Salary: £40000 - £50000 per annum
Posted: 12 hours ago
UK
ANSON MCCADE
Salary: From £40,000 to £100,000 per annum + excellent package
Posted: 13 hours ago