The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 60 59 68
Rank change year-on-year
-1 +9
Permanent jobs citing CRM 4610 4451 4445
As % of all permanent IT jobs located in the UK 4.03% 4.17% 3.84%
As % of the Processes & Methodologies category 4.91% 5.14% 4.85%
Number of salaries quoted 3651 3626 3729
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £29,000 £27,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £42,500 £42,500 £42,500

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93849 86638 91621
As % of all permanent IT jobs located in the UK 81.98% 81.20% 79.06%
Number of salaries quoted 74909 71197 77439
Average salary £47,500 £47,500 £46,000
Average salary % change year-on-year
- +3.26%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 19 September 2014 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 4297 £47,500 +5.55% 814
London 0 1987 £55,000 +4.76% 347
South East +2 964 £45,000 - 144
City of London +13 523 £53,500 +7.00% 132
Berkshire +1 307 £50,000 +11.11% 38
West Midlands +23 305 £42,500 - 73
North West -3 299 £36,750 -2.00% 58
East of England -17 265 £45,000 +5.88% 46
Manchester +26 216 £35,000 -6.04% 41
Yorkshire -25 172 £39,250 +9.02% 38
Surrey -18 166 £43,750 -7.89% 28
South West -46 150 £40,000 +14.28% 30
Birmingham +7 142 £45,000 +11.11% 37
Hampshire +17 135 £40,000 - 31
Reading +3 126 £50,000 +17.64% 13
Scotland -5 110 £42,500 +13.33% 32
East Midlands -1 108 £40,857 +8.95% 26
Hertfordshire +18 100 £40,000 -17.09% 9
West Yorkshire -54 98 £35,000 - 20
Oxfordshire +4 86 £45,000 +5.88% 12
Leeds -31 75 £36,250 +6.61% 14
Cambridgeshire -13 74 £45,000 - 11
Bristol +14 68 £42,500 +21.42% 12
Buckinghamshire -12 64 £40,000 -4.76% 12
Glasgow +24 63 £42,500 +18.05% 15
West Sussex -5 62 £45,000 - 6
Cambridge -11 58 £45,000 - 5
South Yorkshire +2 50 £41,500 -2.35% 10
Wiltshire -31 50 £40,000 - 8
Sheffield +5 49 £41,500 +31.74% 7

CRM
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2671 (26.99%) Microsoft
2 2508 (25.34%) SQL
3 2391 (24.16%) Dynamics CRM
4 2169 (21.91%) .NET
5 2102 (21.24%) Finance
6 1951 (19.71%) Marketing
7 1771 (17.89%) SQL Server
8 1709 (17.27%) MS Excel
9 1517 (15.33%) Agile Software Development
10 1508 (15.24%) C#
11 1487 (15.02%) Degree
12 1425 (14.40%) Project Management
13 1414 (14.29%) Oracle
14 1327 (13.41%) SharePoint
15 1280 (12.93%) Salesforce.com
16 1252 (12.65%) SAP
17 1239 (12.52%) Business Intelligence
18 1189 (12.01%) ERP
19 1134 (11.46%) Analytical Skills
20 1083 (10.94%) HTML
21 1074 (10.85%) JavaScript
22 975 (9.85%) E-Commerce
23 964 (9.74%) Windows
24 880 (8.89%) Java
25 812 (8.20%) ASP.NET
26 751 (7.59%) Analytics
27 735 (7.43%) Retail
28 703 (7.10%) ITIL
29 700 (7.07%) Business Analysis
30 694 (7.01%) SQL Server Reporting Services

CRM
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1327 (13.41%) SharePoint
2 252 (2.55%) CMS
3 234 (2.36%) BizTalk Server
4 214 (2.16%) IIS
5 212 (2.14%) SAS
6 191 (1.93%) MS Exchange
7 164 (1.66%) SharePoint 2013
8 120 (1.21%) SharePoint 2010
9 103 (1.04%) Drupal
9 103 (1.04%) Lync
10 101 (1.02%) SharePoint Server
11 100 (1.01%) Apache
12 94 (0.95%) Oracle Workflow
13 90 (0.91%) Exchange Server 2010
14 80 (0.81%) Tomcat
15 77 (0.78%) Umbraco
16 63 (0.64%) WebSphere
17 58 (0.59%) Exchange Server 2007
18 54 (0.55%) NetWeaver
19 53 (0.54%) WordPress
Applications
1 1709 (17.27%) MS Excel
2 691 (6.98%) MS Office
3 229 (2.31%) MS PowerPoint
4 197 (1.99%) MS Project
5 155 (1.57%) MS Visio
6 112 (1.13%) SPSS
7 68 (0.69%) Photoshop
8 54 (0.55%) PowerPivot
9 46 (0.46%) FastStats
10 29 (0.29%) Adobe Illustrator
11 26 (0.26%) InfoPath
12 23 (0.23%) Spreadsheet
13 15 (0.15%) InDesign
14 8 (0.081%) Stata
15 5 (0.051%) Acrobat
16 3 (0.030%) Fireworks
16 3 (0.030%) Mingle
16 3 (0.030%) OmniGraffle
17 2 (0.020%) Final Cut Pro
17 2 (0.020%) QuarkXPress
Business Applications
1 2391 (24.16%) Dynamics CRM
2 436 (4.40%) SAP CRM
3 254 (2.57%) Oracle EBS
4 225 (2.27%) Oracle CRM
5 204 (2.06%) Dynamics AX
6 183 (1.85%) Magento
7 138 (1.39%) Dynamics NAV
8 131 (1.32%) Oracle EBS R12
9 114 (1.15%) Google Analytics
10 113 (1.14%) SAP SD
11 81 (0.82%) Oracle ERP
12 71 (0.72%) Dynamics GP
13 66 (0.67%) SAP FI
14 64 (0.65%) SAP FI/CO
14 64 (0.65%) SAP CO
15 59 (0.60%) SAP MM
16 51 (0.52%) Oracle Applications
17 50 (0.51%) Sage 200
18 48 (0.48%) SAP Oil and Gas
19 45 (0.45%) Oracle iRecruitment
Cloud Services
1 449 (4.54%) SaaS
2 122 (1.23%) Office 365
3 116 (1.17%) Microsoft Azure
4 97 (0.98%) Cloud Computing
5 81 (0.82%) Force.com
6 68 (0.69%) PaaS
7 41 (0.41%) Amazon AWS
8 36 (0.36%) IaaS
9 15 (0.15%) Responsys
10 11 (0.11%) Google Apps
11 10 (0.10%) Taleo
11 10 (0.10%) Heroku
12 5 (0.051%) Amazon EC2
12 5 (0.051%) SuccessFactors
13 2 (0.020%) Basecamp
14 1 (0.010%) MailChimp
14 1 (0.010%) GitHub
14 1 (0.010%) Amazon S3
Communications & Networking
1 268 (2.71%) Internet
2 139 (1.40%) Intranet
3 138 (1.39%) Firewall
4 127 (1.28%) DNS
5 124 (1.25%) TCP/IP
6 119 (1.20%) LAN
7 108 (1.09%) WAN
8 91 (0.92%) Wireless
9 89 (0.90%) VoIP
10 82 (0.83%) VPN
11 81 (0.82%) SAN
12 65 (0.66%) DHCP
13 59 (0.60%) SMS
14 47 (0.47%) HTTP
15 45 (0.45%) Wi-Fi
16 43 (0.43%) MPLS
17 40 (0.40%) NAS
18 38 (0.38%) Extranet
19 37 (0.37%) PBX
20 35 (0.35%) LDAP
Database & Business Intelligence
1 1771 (17.89%) SQL Server
2 694 (7.01%) SQL Server Reporting Services
3 549 (5.55%) SQL Server Integration Services
4 522 (5.27%) Data Warehouse
5 316 (3.19%) MySQL
6 302 (3.05%) SQL Server 2008
7 289 (2.92%) SQL Server Analysis Services
8 285 (2.88%) Relational Database
9 230 (2.32%) Oracle BI EE
10 217 (2.19%) Data Mining
11 192 (1.94%) Oracle Database
12 143 (1.44%) SAP BW
13 136 (1.37%) Big Data
14 127 (1.28%) SQL Server 2012
15 100 (1.01%) QlikView
16 92 (0.93%) SQL Server 2005
17 90 (0.91%) Crystal Reports
18 88 (0.89%) OLAP
19 85 (0.86%) Oracle Reports
20 80 (0.81%) SAP HANA
Development Applications
1 304 (3.07%) Visual Studio
2 186 (1.88%) Team Foundation Server
3 123 (1.24%) JIRA
4 116 (1.17%) Subversion
5 91 (0.92%) Eclipse
6 56 (0.57%) Selenium
7 51 (0.52%) Git (software)
8 42 (0.42%) TeamCity
9 38 (0.38%) QuickTest Pro
10 36 (0.36%) Oracle Forms
11 30 (0.30%) NetBeans
12 27 (0.27%) NUnit
12 27 (0.27%) Maven
12 27 (0.27%) JUnit
12 27 (0.27%) Toad
13 26 (0.26%) Talend Open Studio
13 26 (0.26%) SQL Server Management Studio (SSMS)
14 23 (0.23%) Dreamweaver
15 22 (0.22%) ERwin
15 22 (0.22%) Oracle APEX
General
1 2102 (21.24%) Finance
2 1951 (19.71%) Marketing
3 735 (7.43%) Retail
4 662 (6.69%) Telecoms
5 457 (4.62%) Advertising
6 391 (3.95%) Billing
7 258 (2.61%) Banking
8 239 (2.41%) Legal
9 223 (2.25%) Manufacturing
10 164 (1.66%) Back Office
11 155 (1.57%) Law
12 140 (1.41%) Front Office
13 129 (1.30%) Publishing
14 126 (1.27%) Pharmaceutical
15 122 (1.23%) German Language
16 91 (0.92%) French Language
17 84 (0.85%) Games
18 57 (0.58%) Automotive
19 55 (0.56%) Investment Banking
20 39 (0.39%) Multimedia
Job Titles
1 2104 (21.26%) Developer
2 1924 (19.44%) Analyst
3 1362 (13.76%) Consultant
4 862 (8.71%) Business Analyst
5 802 (8.10%) Architect
6 691 (6.98%) Project Manager
7 471 (4.76%) CRM Developer
8 447 (4.52%) .NET Developer
9 426 (4.30%) Solutions Architect
10 384 (3.88%) CRM Consultant
11 303 (3.06%) CRM Analyst
12 296 (2.99%) Applications Support
13 283 (2.86%) C# Developer
14 282 (2.85%) Support Analyst
15 274 (2.77%) Dynamics CRM Developer
16 246 (2.49%) Microsoft Developer
17 244 (2.47%) CRM Manager
18 242 (2.44%) Senior Developer
19 239 (2.41%) SAP Consultant
20 218 (2.20%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 2169 (21.91%) .NET
2 1083 (10.94%) HTML
3 812 (8.20%) ASP.NET
4 661 (6.68%) CSS
5 571 (5.77%) XML
6 559 (5.65%) Web Services
7 396 (4.00%) jQuery
8 337 (3.40%) WCF
9 322 (3.25%) HTML5
10 301 (3.04%) SOAP
11 216 (2.18%) Ajax
12 209 (2.11%) .NET Framework
13 186 (1.88%) ASP.NET MVC
14 169 (1.71%) Middleware
15 165 (1.67%) WPF
16 140 (1.41%) COM
17 128 (1.29%) REST
18 122 (1.23%) CSS3
19 113 (1.14%) JSON
20 108 (1.09%) Silverlight
Miscellaneous
1 1134 (11.46%) Analytical Skills
2 375 (3.79%) Management Information System
3 358 (3.62%) Computer Science
4 313 (3.16%) Social Media
5 264 (2.67%) Enterprise Software
6 218 (2.20%) User Experience
7 201 (2.03%) Mobile App
8 137 (1.38%) Mathematics
9 108 (1.09%) Open Source
10 107 (1.08%) Statistics
11 97 (0.98%) Data Integration
12 82 (0.83%) FMCG
13 61 (0.62%) EPoS
14 52 (0.53%) Digital Media
15 51 (0.52%) Blog
15 51 (0.52%) N-Tier
16 48 (0.48%) PMI
17 47 (0.47%) Taxonomies
17 47 (0.47%) Visualisation
18 45 (0.45%) Client/Server
Operating Systems
1 964 (9.74%) Windows
2 341 (3.45%) Linux
3 237 (2.39%) UNIX
4 225 (2.27%) Apple iOS
5 216 (2.18%) Windows Server 2008
6 161 (1.63%) Windows Server 2003
7 133 (1.34%) Windows 7
8 119 (1.20%) Windows Server 2012
9 111 (1.12%) Android
10 98 (0.99%) Windows XP
11 60 (0.61%) Windows 8
12 20 (0.20%) Windows Vista
13 17 (0.17%) Windows 2000
13 17 (0.17%) Solaris
14 14 (0.14%) Windows 2000 Server
15 11 (0.11%) AIX
16 10 (0.10%) Debian
17 9 (0.091%) CentOS
17 9 (0.091%) Red Hat Enterprise Linux
18 6 (0.061%) Mac OS X
Processes & Methodologies
1 1517 (15.33%) Agile Software Development
2 1425 (14.40%) Project Management
3 1239 (12.52%) Business Intelligence
4 1189 (12.01%) ERP
5 975 (9.85%) E-Commerce
6 751 (7.59%) Analytics
7 703 (7.10%) ITIL
8 700 (7.07%) Business Analysis
9 676 (6.83%) PRINCE2
10 675 (6.82%) Stakeholder Management
11 535 (5.41%) Migration
12 526 (5.31%) Scrum
13 490 (4.95%) OO
14 473 (4.78%) Business Development
15 412 (4.16%) Data Modelling
16 397 (4.01%) Service Delivery
17 390 (3.94%) MVC
18 386 (3.90%) SOA
19 377 (3.81%) Data Management
20 371 (3.75%) Workflow
Programming Languages
1 2508 (25.34%) SQL
2 1508 (15.24%) C#
3 1074 (10.85%) JavaScript
4 880 (8.89%) Java
5 418 (4.22%) PHP
6 382 (3.86%) T-SQL
7 273 (2.76%) VB.NET
8 161 (1.63%) ABAP
9 159 (1.61%) C
10 155 (1.57%) PL/SQL
11 141 (1.42%) VB
12 115 (1.16%) VBA
13 105 (1.06%) Apex Code
14 102 (1.03%) Python
15 92 (0.93%) C++
16 90 (0.91%) PowerShell
17 66 (0.67%) VBScript
18 59 (0.60%) Perl
19 56 (0.57%) Ruby
20 46 (0.46%) Shell Script
Qualifications
1 1487 (15.02%) Degree
2 328 (3.31%) Microsoft Certification
3 246 (2.49%) Security Cleared
4 165 (1.67%) PMI Certification
5 120 (1.21%) PMP
6 114 (1.15%) SC Cleared
7 101 (1.02%) PRINCE2 Certification
8 91 (0.92%) ITIL Certification
9 85 (0.86%) ISEB
10 84 (0.85%) MCSE
11 80 (0.81%) MCTS
11 80 (0.81%) MCITP
12 57 (0.58%) Cisco Certification
13 52 (0.53%) MCP
13 52 (0.53%) PRINCE2 Practitioner
14 50 (0.51%) MBA
15 49 (0.50%) MCSA
16 42 (0.42%) CCNA
17 23 (0.23%) CCA
17 23 (0.23%) CCNP
Quality Assurance & Compliance
1 357 (3.61%) QA
2 282 (2.85%) SLA
3 112 (1.13%) Data Quality
4 65 (0.66%) ISO/IEC 27001
5 56 (0.57%) ISO 9001
6 28 (0.28%) ISO 14001
6 28 (0.28%) PCI DSS
7 22 (0.22%) COBIT
8 17 (0.17%) ISO/IEC 17799
9 11 (0.11%) Sarbanes-Oxley
10 7 (0.071%) HL7
11 5 (0.051%) AIFMD
12 2 (0.020%) EMIR
12 2 (0.020%) GAAP
12 2 (0.020%) MiFID
12 2 (0.020%) 21 CFR Part 11
13 1 (0.010%) ISO 9000
13 1 (0.010%) GxP
13 1 (0.010%) P3O
System Software
1 318 (3.21%) Active Directory
2 113 (1.14%) VMware Infrastructure
3 87 (0.88%) Hyper-V
4 29 (0.29%) vSphere
5 24 (0.24%) XenApp
5 24 (0.24%) VMware ESX
6 16 (0.16%) VMware ESXi
7 14 (0.14%) Oracle RAC
8 13 (0.13%) XenServer
8 13 (0.13%) XenDesktop
9 9 (0.091%) HDFS
9 9 (0.091%) Terminal Services
10 8 (0.081%) ISA Server
10 8 (0.081%) vCloud
10 8 (0.081%) Forefront TMG
11 7 (0.071%) Oracle RMAN
11 7 (0.071%) IMail Server
12 6 (0.061%) Terminal Server
13 5 (0.051%) Microsoft App-V
14 4 (0.040%) RHEV
Systems Management
1 60 (0.61%) SCCM
2 56 (0.57%) HP Quality Center
3 54 (0.55%) SCOM
4 18 (0.18%) Symantec Enterprise Vault
5 17 (0.17%) NetBackup
6 15 (0.15%) SCVMM
6 15 (0.15%) HP SIM
7 14 (0.14%) Norton AntiVirus
8 12 (0.12%) Puppet
9 11 (0.11%) Opscode Chef
9 11 (0.11%) Data Guard
10 9 (0.091%) Backup Exec
10 9 (0.091%) Nagios
11 8 (0.081%) Oracle Enterprise Manager
12 7 (0.071%) Red Hat Satellite
12 7 (0.071%) Red Hat Spacewalk
12 7 (0.071%) Cryoserver
13 6 (0.061%) Cisco CUCM
13 6 (0.061%) Oracle Identity Management
13 6 (0.061%) WSUS
Vendors
1 2671 (26.99%) Microsoft
2 1414 (14.29%) Oracle
3 1280 (12.93%) Salesforce.com
4 1252 (12.65%) SAP
5 456 (4.61%) Siebel
6 250 (2.53%) Sage
7 247 (2.50%) Business Objects
8 187 (1.89%) VMware
8 187 (1.89%) Google
9 165 (1.67%) JD Edwards
10 134 (1.35%) Citrix
11 129 (1.30%) Cisco
12 123 (1.24%) Informatica
13 114 (1.15%) HP
14 111 (1.12%) IBM
15 105 (1.06%) Adobe
16 82 (0.83%) Cognos
17 74 (0.75%) NetSuite
18 72 (0.73%) Tableau
19 66 (0.67%) Hyperion
Richmond, Surrey
Understanding Recruitment
Salary: £65000 - £80000 per annum + benefits
Posted: 2 hours ago
Brentford, Middlesex
Understanding Recruitment
Salary: £55000 - £60000 per annum + Benefits
Posted: 2 hours ago
Richmond, Surrey
Understanding Recruitment
Salary: £38000 - £42000 per annum + Benefits
Posted: 3 hours ago
North London
Understanding Recruitment
Salary: £30000 - £32000 per annum + health, pension
Posted: 3 hours ago
City, London
Understanding Recruitment
Salary: £37000 - £40000 per annum + Benefits
Posted: 5 hours ago
Guildford, Surrey
Yoh
Posted: 20 hours ago
Luton, Bedfordshire
Lumesse
Salary: bonus + benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £60000 per annum + Benefits + Bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Erin Associates
Salary: £40000 - £41000 per annum + Benefits
Posted: Yesterday
Alfreton, Derbyshire
Senitor Associates
Salary: £23000 - £27000 per annum + pension, stability
Posted: Yesterday
London
Lawrence Harvey Enterprise
Salary: £50000 - £62500 per annum + Bonus
Posted: Yesterday
Egham, Surrey
Servicenow
Salary: Salary, Bonus, Stock & Benefits
Posted: Yesterday
London
FIRST POINT IT RESOURCING
Salary: £40000 - £52000 per annum + Bonus, training, progression
Posted: Yesterday
Slough, Berkshire
Circle Recruitment
Salary: £18000 - £22000 per annum + bens + commission
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £65000 - £100000 per annum + bens + car + bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Senitor Associates
Salary: £35000 - £45000 per annum + part-time hours
Posted: Yesterday
St. Albans, Hertfordshire
Maclean Moore Consulting
Salary: From £60,000 to £80,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: Yesterday
Glasgow, Lanarkshire
Nigel Frank International Ltd
Salary: £40000 - £45000 per annum + an incredible benefits package
Posted: Yesterday
City, London
Lawrence Harvey Enterprise
Salary: £45000.00 - £52000.00 per annum + Bonus
Posted: Yesterday
City, London
Mason Frank International
Salary: £60000 - £90000 per annum + Benefits
Posted: Yesterday