The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
UK
Rank 74 71 66
Rank change year-on-year
-3 -5
Permanent jobs citing CRM 3098 3863 4342
As % of all permanent IT jobs located in the UK 3.73% 3.87% 4.14%
As % of the Processes & Methodologies category 4.24% 4.41% 4.81%
Number of salaries quoted 2406 3059 3515
Median salary £45,200 £47,500 £45,000
Median salary % change year-on-year
-4.84% +5.55%
90% offered a salary of more than £28,500 £29,500 £29,500
10% offered a salary of more than £75,000 £77,500 £72,500
UK excluding London median salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
73134 87529 90334
As % of all permanent IT jobs located in the UK 88.13% 87.67% 86.07%
Number of salaries quoted 60219 72776 74467
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend

The demand trend of job ads citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 21 January 2017 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 2934 £46,000 -3.15% 493
London +2 1306 £52,500 - 234
South East -8 537 £42,500 -9.57% 84
City of London +19 241 £57,500 -4.16% 66
West Midlands -2 227 £45,000 -10.00% 27
North West -2 192 £37,500 +7.14% 44
East of England -23 181 £48,500 +10.85% 25
Yorkshire -4 162 £45,000 +5.88% 31
South West +21 154 £40,000 -5.88% 21
Berkshire -13 142 £45,000 -10.00% 20
Surrey +12 132 £45,000 - 15
Birmingham -3 108 £50,000 - 14
Manchester 0 103 £40,000 +14.28% 29
East Midlands +18 98 £40,000 -9.09% 16
West Yorkshire -2 96 £45,000 -5.26% 24
Leeds +5 83 £45,000 -14.28% 18
Hampshire +30 82 £42,500 - 13
Reading -2 72 £50,000 -4.76% 10
Bristol +24 64 £40,000 +6.66% 8
West Sussex +4 57 £41,250 -8.33% 10
Nottinghamshire +28 53 £40,000 -8.57% 4
Nottingham +20 45 £40,000 -8.57% 4
Bedfordshire +30 43 £65,000 +23.80% 2
Wales +33 42 £35,000 +0.43% 1
Hertfordshire -44 42 £47,500 +5.55% 13
Merseyside +7 36 £35,000 -6.66% 2
Oxfordshire +29 35 £43,500 -13.00% 10
Liverpool +10 34 £35,000 +11.11% 2
Kent +29 33 £40,250 +18.38% 6
Cheshire +4 32 £32,000 - 6

CRM
Top 30 Related IT Skills

For the 6 months to 21 January 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2044 (29.31%) Microsoft
2 1755 (25.17%) Dynamics CRM
3 1745 (25.03%) Finance
4 1639 (23.50%) SQL
5 1411 (20.24%) Agile Software Development
6 1241 (17.80%) MS Excel
7 1227 (17.60%) Marketing
8 1194 (17.12%) .NET
9 1126 (16.15%) SQL Server
10 1056 (15.14%) C#
11 1023 (14.67%) Project Management
12 997 (14.30%) Degree
13 962 (13.80%) JavaScript
14 939 (13.47%) Salesforce.com
15 882 (12.65%) ERP
16 834 (11.96%) SAP
17 761 (10.91%) HTML
18 750 (10.76%) Business Intelligence
19 727 (10.43%) Oracle
20 726 (10.41%) SharePoint
21 718 (10.30%) Analytical Skills
22 664 (9.52%) E-Commerce
23 633 (9.08%) Retail
24 630 (9.03%) ITIL
25 607 (8.71%) Stakeholder Management
26 544 (7.80%) Windows
27 539 (7.73%) PRINCE2
28 517 (7.41%) Analytics
29 502 (7.20%) MS Office
30 496 (7.11%) ASP.NET

CRM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 726 (10.41%) SharePoint
2 243 (3.48%) CMS
3 198 (2.84%) BizTalk Server
4 124 (1.78%) IIS
5 112 (1.61%) MS Exchange
6 88 (1.26%) SAS
7 76 (1.09%) WebSphere
8 73 (1.05%) Oracle SOA Suite
9 59 (0.85%) NetWeaver
9 59 (0.85%) Skype for Business
10 51 (0.73%) Confluence
11 43 (0.62%) Umbraco
12 36 (0.52%) WordPress
13 34 (0.49%) SharePoint 2010
14 30 (0.43%) Exchange Server 2007
14 30 (0.43%) SharePoint 2013
15 28 (0.40%) SharePoint Server
16 27 (0.39%) Exchange Server 2010
16 27 (0.39%) SugarCRM
17 25 (0.36%) Apache Solr
Applications
1 1241 (17.80%) MS Excel
2 502 (7.20%) MS Office
3 141 (2.02%) MS PowerPoint
4 128 (1.84%) MS Project
5 120 (1.72%) MS Visio
6 39 (0.56%) Photoshop
7 21 (0.30%) SPSS
8 13 (0.19%) Spreadsheet
9 7 (0.10%) Adobe Creative Suite
10 5 (0.072%) Adobe Illustrator
11 4 (0.057%) SOLIDWORKS
12 3 (0.043%) InDesign
13 2 (0.029%) Acrobat
13 2 (0.029%) Adobe Captivate
13 2 (0.029%) AutoCAD
14 1 (0.014%) Fireworks
14 1 (0.014%) ImageReady
14 1 (0.014%) InfoPath
14 1 (0.014%) ProjectWise
14 1 (0.014%) Revit
Business Applications
1 1755 (25.17%) Dynamics CRM
2 282 (4.04%) SAP CRM
3 190 (2.72%) Salesforce.com CRM
4 151 (2.17%) Dynamics AX
5 82 (1.18%) Dynamics NAV
6 69 (0.99%) SAP SD
7 63 (0.90%) SAP MM
8 59 (0.85%) Oracle EBS
9 52 (0.75%) Sage 200
10 51 (0.73%) Oracle CRM
11 50 (0.72%) SAP ERP
12 48 (0.69%) Eloqua
13 47 (0.67%) SAP Business One
13 47 (0.67%) SAP Oil and Gas
14 44 (0.63%) Oracle Financials
14 44 (0.63%) Sage CRM
15 43 (0.62%) Oracle Retail
16 37 (0.53%) SAP IS-U
17 34 (0.49%) Oracle EBS R12
18 33 (0.47%) PeopleSoft Financials
Cloud Services
1 429 (6.15%) SaaS
2 323 (4.63%) Microsoft Azure
3 262 (3.76%) Office 365
4 190 (2.72%) Amazon AWS
5 122 (1.75%) PaaS
6 116 (1.66%) IaaS
7 83 (1.19%) Force.com
8 72 (1.03%) Google Analytics
9 60 (0.86%) Cloud Computing
10 54 (0.77%) Amazon EC2
11 32 (0.46%) SuccessFactors
12 29 (0.42%) Oracle CX
13 24 (0.34%) Silverpop
14 22 (0.32%) Yammer
15 21 (0.30%) Mimecast
16 16 (0.23%) Heroku
17 13 (0.19%) Responsys
18 12 (0.17%) GitHub
18 12 (0.17%) Veeva
19 11 (0.16%) Amazon S3
Communications & Networking
1 176 (2.52%) Internet
2 112 (1.61%) Firewall
3 102 (1.46%) Intranet
4 78 (1.12%) LAN
5 72 (1.03%) TCP/IP
6 71 (1.02%) WAN
7 67 (0.96%) DNS
8 55 (0.79%) VPN
9 53 (0.76%) VoIP
10 50 (0.72%) Wireless
11 41 (0.59%) SAN
12 30 (0.43%) DHCP
13 29 (0.42%) CTI
13 29 (0.42%) SMTP
14 27 (0.39%) Network Security
15 26 (0.37%) Unified Communications
16 24 (0.34%) Skype
16 24 (0.34%) Wi-Fi
17 22 (0.32%) Broadband
17 22 (0.32%) SSL
Database & Business Intelligence
1 1126 (16.15%) SQL Server
2 395 (5.66%) SQL Server Reporting Services
3 280 (4.02%) MySQL
4 261 (3.74%) SQL Server Integration Services
5 255 (3.66%) Relational Database
6 250 (3.59%) Data Warehouse
7 179 (2.57%) SAP HANA
8 164 (2.35%) Big Data
9 139 (1.99%) SQL Server 2008
10 128 (1.84%) BusinessObjects
11 111 (1.59%) SAP BW
12 106 (1.52%) SQL Server Analysis Services
13 68 (0.98%) RDBMS
14 58 (0.83%) DB2
14 58 (0.83%) Oracle BI EE
15 55 (0.79%) QlikView
16 54 (0.77%) SQL Server 2012
17 53 (0.76%) Power BI
18 52 (0.75%) Crystal Reports
19 50 (0.72%) Oracle Database
Development Applications
1 218 (3.13%) Visual Studio
2 201 (2.88%) Team Foundation Server
3 147 (2.11%) JIRA
4 127 (1.82%) Git (software)
5 76 (1.09%) Selenium
6 61 (0.87%) Jenkins
7 57 (0.82%) Subversion
8 43 (0.62%) Talend Open Studio
9 24 (0.34%) Eclipse
10 20 (0.29%) Oracle APEX
11 19 (0.27%) Atlassian Bamboo
11 19 (0.27%) ERwin
11 19 (0.27%) Moq
11 19 (0.27%) SQL Server Management Studio (SSMS)
12 17 (0.24%) LoadRunner
13 16 (0.23%) Oracle Forms
14 15 (0.22%) Octopus Deploy
14 15 (0.22%) SoapUI
15 14 (0.20%) JMeter
16 13 (0.19%) Dreamweaver
General
1 1745 (25.03%) Finance
2 1227 (17.60%) Marketing
3 633 (9.08%) Retail
4 387 (5.55%) Advertising
5 369 (5.29%) Telecoms
6 259 (3.71%) Banking
7 235 (3.37%) Manufacturing
8 218 (3.13%) Billing
9 171 (2.45%) Legal
10 142 (2.04%) Back Office
11 116 (1.66%) Publishing
12 76 (1.09%) Games
13 60 (0.86%) Law
14 57 (0.82%) Pharmaceutical
15 53 (0.76%) Automotive
16 44 (0.63%) Spanish Language
17 42 (0.60%) Front Office
18 38 (0.54%) Electronics
18 38 (0.54%) French Language
18 38 (0.54%) Investment Banking
Job Titles
1 1395 (20.01%) Developer
2 1310 (18.79%) Analyst
3 774 (11.10%) Architect
4 664 (9.52%) Consultant
5 542 (7.77%) Project Manager
6 467 (6.70%) Solutions Architect
7 401 (5.75%) CRM Developer
8 384 (5.51%) Business Analyst
9 370 (5.31%) Support Analyst
10 349 (5.01%) .NET Developer
11 316 (4.53%) C# Developer
12 309 (4.43%) Applications Support
13 307 (4.40%) CRM Manager
14 291 (4.17%) CRM Analyst
15 274 (3.93%) Dynamics CRM Developer
16 234 (3.36%) C# .NET Developer
17 231 (3.31%) CRM Consultant
18 227 (3.26%) Administrator
19 210 (3.01%) IT Manager
20 180 (2.58%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 1194 (17.12%) .NET
2 761 (10.91%) HTML
3 496 (7.11%) ASP.NET
4 478 (6.86%) CSS
5 395 (5.66%) Web Services
6 387 (5.55%) XML
7 283 (4.06%) jQuery
8 236 (3.38%) Middleware
9 197 (2.83%) HTML5
10 183 (2.62%) AngularJS
11 179 (2.57%) .NET Framework
12 175 (2.51%) SOAP
13 167 (2.39%) ASP.NET MVC
14 148 (2.12%) REST
15 130 (1.86%) Visualforce
16 121 (1.74%) WCF
17 92 (1.32%) Entity Framework
18 85 (1.22%) Mason
19 82 (1.18%) RESTful
20 76 (1.09%) ASP.NET Web API
Miscellaneous
1 718 (10.30%) Analytical Skills
2 317 (4.55%) Management Information System
3 282 (4.04%) Computer Science
4 247 (3.54%) User Experience
5 231 (3.31%) Enterprise Software
6 191 (2.74%) Data Centre
7 187 (2.68%) Social Media
8 130 (1.86%) Mobile App
9 109 (1.56%) Data Integration
10 91 (1.31%) PMI
11 73 (1.05%) Public Cloud
12 64 (0.92%) FMCG
13 62 (0.89%) NHS
13 62 (0.89%) Virtual Team
14 59 (0.85%) Hybrid Cloud
15 58 (0.83%) Mathematics
15 58 (0.83%) Visualisation
16 53 (0.76%) Data Structures
16 53 (0.76%) Statistics
17 52 (0.75%) Fintech
Operating Systems
1 544 (7.80%) Windows
2 218 (3.13%) Windows Server
3 193 (2.77%) Linux
4 97 (1.39%) Windows Server 2012
5 96 (1.38%) Windows Server 2008
6 93 (1.33%) Windows 7
7 75 (1.08%) Unix
8 63 (0.90%) Android
9 62 (0.89%) Windows 8
10 44 (0.63%) Apple iOS
11 43 (0.62%) Windows 10
12 35 (0.50%) Windows Server 2003
13 21 (0.30%) Windows XP
14 16 (0.23%) Solaris
15 8 (0.11%) Windows Vista
16 7 (0.10%) CentOS
16 7 (0.10%) Windows 2000 Server
17 5 (0.072%) Mac OS
17 5 (0.072%) Mac OS X
18 4 (0.057%) Windows Phone
Processes & Methodologies
1 1411 (20.24%) Agile Software Development
2 1023 (14.67%) Project Management
3 882 (12.65%) ERP
4 750 (10.76%) Business Intelligence
5 664 (9.52%) E-Commerce
6 630 (9.03%) ITIL
7 607 (8.71%) Stakeholder Management
8 539 (7.73%) PRINCE2
9 517 (7.41%) Analytics
10 461 (6.61%) Business Analysis
11 420 (6.02%) Scrum
12 386 (5.54%) Migration
13 383 (5.49%) MVC
14 371 (5.32%) Business Development
15 344 (4.93%) Presales
16 321 (4.60%) Continuous Improvement
17 320 (4.59%) TOGAF
18 314 (4.50%) SDLC
19 312 (4.47%) Data Management
20 307 (4.40%) Workflow
Programming Languages
1 1639 (23.50%) SQL
2 1056 (15.14%) C#
3 962 (13.80%) JavaScript
4 436 (6.25%) Java
5 235 (3.37%) PHP
6 204 (2.93%) T-SQL
7 160 (2.29%) ABAP
8 156 (2.24%) Apex Code
9 129 (1.85%) VB.NET
10 100 (1.43%) C
11 81 (1.16%) Python
12 69 (0.99%) PL/SQL
12 69 (0.99%) VB
13 67 (0.96%) PowerShell
13 67 (0.96%) VBA
14 49 (0.70%) C++
15 37 (0.53%) R
16 30 (0.43%) Perl
17 24 (0.34%) SOQL
18 23 (0.33%) Ruby
Qualifications
1 997 (14.30%) Degree
2 181 (2.60%) PMI Certification
3 173 (2.48%) PMP
4 133 (1.91%) Security Cleared
5 130 (1.86%) Microsoft Certification
6 128 (1.84%) ISEB
7 84 (1.20%) SC Cleared
8 55 (0.79%) ITIL Certification
9 53 (0.76%) ISTQB
10 52 (0.75%) PRINCE2 Certification
11 49 (0.70%) PRINCE2 Practitioner
12 35 (0.50%) MCSE
13 34 (0.49%) Cisco Certification
14 31 (0.44%) MCP
15 30 (0.43%) MBA
16 23 (0.33%) CEH
17 22 (0.32%) CCNA
17 22 (0.32%) SAP Certification
18 19 (0.27%) CISSP
18 19 (0.27%) Postgraduate
Quality Assurance & Compliance
1 246 (3.53%) QA
2 208 (2.98%) SLA
3 177 (2.54%) Data Quality
4 44 (0.63%) PCI DSS
5 38 (0.54%) ISO/IEC 27001
6 25 (0.36%) ISO 9001
7 16 (0.23%) ISO 14001
8 15 (0.22%) HMG Security Policy Framework
9 14 (0.20%) GPG13
9 14 (0.20%) RMADS
10 13 (0.19%) COBIT
11 9 (0.13%) PMBOK
12 8 (0.11%) ISO 9000
12 8 (0.11%) Sarbanes-Oxley
13 5 (0.072%) FATCA
13 5 (0.072%) MiFID
14 4 (0.057%) GAMP
14 4 (0.057%) GDPR
14 4 (0.057%) GxP
15 3 (0.043%) SEPA
System Software
1 210 (3.01%) Active Directory
2 149 (2.14%) VMware Infrastructure
3 71 (1.02%) Hyper-V
4 52 (0.75%) Virtual Machines
5 42 (0.60%) Docker
6 22 (0.32%) IMail Server
7 21 (0.30%) XenApp
8 18 (0.26%) Oracle RAC
9 16 (0.23%) vSphere
10 15 (0.22%) Terminal Services
11 14 (0.20%) VMware ESXi
12 10 (0.14%) vCloud
13 6 (0.086%) Varnish
13 6 (0.086%) VMware ESX
13 6 (0.086%) XenServer
14 5 (0.072%) Xen
15 4 (0.057%) VMware Server
15 4 (0.057%) XenDesktop
16 3 (0.043%) Terminal Server
17 2 (0.029%) Microsoft App-V
Systems Management
1 47 (0.67%) SCVMM
2 44 (0.63%) HP Quality Center
3 39 (0.56%) Puppet
4 36 (0.52%) Opscode Chef
5 18 (0.26%) SCCM
6 13 (0.19%) Ansible
6 13 (0.19%) SCOM
7 9 (0.13%) Microsoft Data Protection Manager
7 9 (0.13%) Systems Management Server (SMS)
8 7 (0.10%) Data Guard
8 7 (0.10%) OpenView
8 7 (0.10%) Oracle Identity Management
8 7 (0.10%) TIBCO Hawk
8 7 (0.10%) Tivoli Identity Manager
9 6 (0.086%) Kibana
10 5 (0.072%) SCDPM
11 4 (0.057%) HP SiteScope
11 4 (0.057%) Kubernetes
11 4 (0.057%) Symantec Endpoint Protection
11 4 (0.057%) Symantec Enterprise Vault
Vendors
1 2044 (29.31%) Microsoft
2 939 (13.47%) Salesforce.com
3 834 (11.96%) SAP
4 727 (10.43%) Oracle
5 212 (3.04%) VMware
6 186 (2.67%) IBM
7 181 (2.60%) Sage
8 168 (2.41%) HP
9 152 (2.18%) Cisco
10 140 (2.01%) Siebel
11 125 (1.79%) Adobe
12 124 (1.78%) Citrix
13 116 (1.66%) Google
14 110 (1.58%) NetSuite
15 87 (1.25%) hybris
16 84 (1.20%) Infor
17 73 (1.05%) Tableau
18 66 (0.95%) CheckPoint
19 65 (0.93%) EMC
20 64 (0.92%) PeopleSoft
City, London
Clear Edge Consulting
Salary: From £30,000 to £45,000 per annum
Posted: Yesterday
Derby, Derbyshire
Modis International
Salary: £25000 - £40000 per annum + Benefits
Posted: Yesterday
London
Harrington Starr
Salary: £55000 - £65000 per annum + bonus + benefits
Posted: 22 hours ago
London
Talent International
Salary: £60000 - £65000 per annum + Benefits
Posted: Yesterday
Hatfield, Hertfordshire
Ashdown IT
Salary: £45000 - £56000 per annum
Posted: Yesterday
UK
Spring Technology
Salary: £70000.00 - £90000.00 per annum
Posted: Yesterday
London
Ebury
Salary: £40000.00 - £45000.00 per annum + London weighting
Posted: 2 days ago
Woking, Surrey
Send
Salary: From £25,000 to £30,000 per annum + bonus
Posted: Yesterday
Woking, Surrey
Oscar
Salary: £40000 - £45000 per annum + Benefits
Posted: Yesterday
Hampshire
Spargonet Consulting Plc
Salary: £60000 per annum, Benefits Pension, Life, Health and 25 days hols
Posted: 3 days ago
Bedford, Bedfordshire
IT Connections
Salary: £30,000 + Company Car
Posted: Yesterday
Worthing, West Sussex
Senitor Associates
Salary: £25000 per annum
Posted: Yesterday
London
Michael Bailey Associates
Salary: Market Salary
Posted: 2 days ago
Reigate, Surrey
ARC IT Recruitment Ltd
Salary: £Highly Competitive plus benefits
Posted: Yesterday
London
CHM Recruit
Salary: £26,000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Maurice Nash
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Hatfield, Hertfordshire
Ashdown IT
Salary: £45000 - £50000 per annum
Posted: Yesterday
Preston, Lancashire
Actis Recruitment.
Salary: From £20,000 to £25,000 per annum + excellent benefits package
Posted: Yesterday
Birmingham, West Midlands (County)
Spring Technology
Salary: £25000.00 - £40000.00 per annum
Posted: 3 days ago
City, London
IT Lab
Posted: Yesterday
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: Yesterday
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £37,000 to £49,000 per annum Superb base with first class bonus a
Posted: 18 hours ago
Kent
ARC IT Recruitment Ltd
Salary: £40000 per annum + Plus Benefits
Posted: Yesterday
Manchester, Lancashire
UKFast
Salary: From £18,000 to £35,000 per annum depending on experience.
Posted: Yesterday
Reigate, Surrey
ARC IT Recruitment Ltd
Salary: Up to £63k plus bonus plus bens
Posted: Yesterday
Woking, Surrey
Send
Salary: From £25,000 to £30,000 per annum + bonus
Posted: 2 days ago
Kidderminster, Worcestershire
Opus Recruitment Solutions Ltd
Salary: £16000 - £26000 per annum, Benefits Excellent benefits and great envir
Posted: 2 days ago
Birmingham, West Midlands (County)
Opus Recruitment Solutions Ltd
Salary: £25000 - £35000 per annum, Benefits Excellent benefits and great envir
Posted: 2 days ago
Doncaster, South Yorkshire
Blue Octopus Recruitment LLP
Salary: Depending on experience
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £25000 - £28000 per annum + Benefits
Posted: 2 days ago