The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 59 63 60
Rank change year-on-year
+4 -3
Permanent jobs citing CRM 4641 4256 4699
As % of all permanent IT jobs located in the UK 4.02% 3.90% 3.95%
As % of the Processes & Methodologies category 4.99% 4.91% 5.08%
Number of salaries quoted 3701 3510 3982
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £29,000 £27,500 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93065 86613 92507
As % of all permanent IT jobs located in the UK 80.64% 79.38% 77.74%
Number of salaries quoted 74277 70760 78574
Average salary £47,500 £47,500 £46,500
Average salary % change year-on-year
- +2.15%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 20 August 2014 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 4311 £47,500 +5.55% 730
London +6 1988 £52,500 +5.00% 306
South East +7 977 £45,000 - 142
City of London +27 529 £50,000 - 124
West Midlands +38 308 £42,350 -0.35% 53
East of England -11 294 £45,000 +12.50% 44
Berkshire -2 282 £50,000 +11.11% 41
North West -3 264 £36,500 -2.66% 55
Surrey -4 193 £42,500 -5.55% 22
Manchester +8 170 £35,000 -7.89% 37
Yorkshire -39 156 £40,000 +23.07% 41
South West -38 154 £42,500 +21.42% 34
Hampshire +28 148 £40,000 - 26
Birmingham +13 133 £42,000 +5.00% 24
Scotland +31 127 £45,000 +25.00% 27
East Midlands -1 113 £40,000 +6.66% 33
Reading 0 108 £51,250 +36.66% 13
Hertfordshire +7 103 £40,000 - 16
West Yorkshire -40 97 £38,500 +26.22% 14
Cambridgeshire -17 78 £45,500 +1.11% 8
Bristol +25 77 £42,500 +21.42% 16
Oxfordshire -6 74 £45,000 +1.69% 9
Leeds -35 69 £37,500 +20.96% 11
Buckinghamshire -12 65 £42,500 -5.55% 12
West Sussex -6 62 £41,500 -7.77% 9
Glasgow +17 56 £42,500 -5.55% 12
Kent +10 52 £40,000 -5.88% 6
Cambridge -17 52 £45,000 - 7
Cheshire -12 51 £40,000 +23.07% 7
East Sussex +5 49 £42,500 +88.88%

CRM
Top 30 Related IT Skills

For the 6 months to 20 August 2014, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2752 (27.59%) Microsoft
2 2572 (25.79%) SQL
3 2407 (24.14%) Dynamics CRM
4 2279 (22.85%) .NET
5 2132 (21.38%) Finance
6 2054 (20.60%) Marketing
7 1817 (18.22%) SQL Server
8 1714 (17.19%) MS Excel
9 1552 (15.56%) C#
10 1510 (15.14%) Degree
11 1481 (14.85%) Oracle
12 1431 (14.35%) Project Management
13 1343 (13.47%) SharePoint
14 1301 (13.05%) SAP
15 1258 (12.61%) Business Intelligence
16 1245 (12.48%) Salesforce.com
17 1178 (11.81%) ERP
18 1096 (10.99%) HTML
19 1075 (10.78%) JavaScript
20 1025 (10.28%) E-Commerce
21 969 (9.72%) Windows
22 906 (9.08%) Java
23 838 (8.40%) ASP.NET
24 785 (7.87%) Analytics
25 760 (7.62%) Retail
26 740 (7.42%) Agile Software Development
27 690 (6.92%) Business Analysis
28 689 (6.91%) CSS
29 684 (6.86%) SQL Server Reporting Services
30 675 (6.77%) PRINCE2

CRM
Top Related IT Skills by Category

For the 6 months to 20 August 2014, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1343 (13.47%) SharePoint
2 275 (2.76%) CMS
3 253 (2.54%) BizTalk Server
4 227 (2.28%) SAS
5 222 (2.23%) IIS
6 193 (1.94%) MS Exchange
7 167 (1.67%) SharePoint 2013
8 131 (1.31%) SharePoint 2010
9 125 (1.25%) Drupal
10 112 (1.12%) Apache
11 109 (1.09%) Lync
12 104 (1.04%) SharePoint Server
13 98 (0.98%) Exchange Server 2010
14 92 (0.92%) Oracle Workflow
15 85 (0.85%) Tomcat
16 75 (0.75%) WordPress
17 73 (0.73%) Umbraco
18 71 (0.71%) WebSphere
19 61 (0.61%) NetWeaver
20 53 (0.53%) Exchange Server 2007
Applications
1 1714 (17.19%) MS Excel
2 646 (6.48%) MS Office
3 224 (2.25%) MS PowerPoint
4 187 (1.88%) MS Project
5 164 (1.64%) MS Visio
6 116 (1.16%) SPSS
7 76 (0.76%) Photoshop
8 47 (0.47%) FastStats
9 32 (0.32%) InfoPath
9 32 (0.32%) Adobe Illustrator
10 31 (0.31%) PowerPivot
11 18 (0.18%) Spreadsheet
12 11 (0.11%) InDesign
13 6 (0.060%) Stata
13 6 (0.060%) Acrobat
13 6 (0.060%) Mingle
14 4 (0.040%) Final Cut Pro
14 4 (0.040%) Adobe After Effects
15 3 (0.030%) Fireworks
15 3 (0.030%) OmniGraffle
Business Applications
1 2407 (24.14%) Dynamics CRM
2 439 (4.40%) SAP CRM
3 293 (2.94%) Oracle CRM
4 265 (2.66%) Oracle EBS
5 233 (2.34%) Magento
6 224 (2.25%) Dynamics AX
7 143 (1.43%) Oracle EBS R12
8 125 (1.25%) Dynamics NAV
9 116 (1.16%) Google Analytics
10 106 (1.06%) SAP SD
11 80 (0.80%) Oracle ERP
12 72 (0.72%) SAP FI
13 69 (0.69%) SAP FI/CO
13 69 (0.69%) SAP CO
14 68 (0.68%) Dynamics GP
15 65 (0.65%) SAP MM
16 61 (0.61%) SAP Oil and Gas
17 57 (0.57%) Oracle Applications
18 54 (0.54%) SAP IS-U
19 50 (0.50%) Sage 200
Cloud Services
1 440 (4.41%) SaaS
2 107 (1.07%) Office 365
3 103 (1.03%) Cloud Computing
4 96 (0.96%) Microsoft Azure
5 68 (0.68%) Force.com
6 56 (0.56%) PaaS
7 50 (0.50%) Amazon AWS
8 42 (0.42%) IaaS
9 12 (0.12%) Responsys
10 9 (0.090%) Taleo
11 8 (0.080%) Google Apps
12 6 (0.060%) Heroku
13 4 (0.040%) Amazon EC2
13 4 (0.040%) Basecamp
13 4 (0.040%) SuccessFactors
14 2 (0.020%) StrongView
15 1 (0.010%) Trello
15 1 (0.010%) MailChimp
15 1 (0.010%) GitHub
15 1 (0.010%) Google App Engine
Communications & Networking
1 273 (2.74%) Internet
2 136 (1.36%) Intranet
3 131 (1.31%) DNS
4 130 (1.30%) Firewall
5 117 (1.17%) LAN
6 114 (1.14%) TCP/IP
7 108 (1.08%) WAN
8 95 (0.95%) Wireless
9 90 (0.90%) SAN
10 88 (0.88%) VoIP
11 70 (0.70%) DHCP
12 69 (0.69%) VPN
13 64 (0.64%) SMS
14 51 (0.51%) HTTP
15 47 (0.47%) NAS
16 40 (0.40%) Wi-Fi
17 39 (0.39%) Extranet
18 34 (0.34%) PBX
19 33 (0.33%) LDAP
20 32 (0.32%) Broadband
Database & Business Intelligence
1 1817 (18.22%) SQL Server
2 684 (6.86%) SQL Server Reporting Services
3 547 (5.48%) Data Warehouse
4 528 (5.29%) SQL Server Integration Services
5 334 (3.35%) MySQL
6 309 (3.10%) SQL Server 2008
7 299 (3.00%) Relational Database
8 269 (2.70%) SQL Server Analysis Services
9 226 (2.27%) Oracle BI EE
10 204 (2.05%) Oracle Database
11 202 (2.03%) Data Mining
12 148 (1.48%) Big Data
13 131 (1.31%) SAP BW
14 123 (1.23%) SQL Server 2012
15 118 (1.18%) QlikView
16 114 (1.14%) SQL Server 2005
17 97 (0.97%) Crystal Reports
18 96 (0.96%) Oracle Reports
19 95 (0.95%) RDBMS
20 85 (0.85%) SAP HANA
Development Applications
1 312 (3.13%) Visual Studio
2 201 (2.02%) Team Foundation Server
3 138 (1.38%) JIRA
4 119 (1.19%) Subversion
5 89 (0.89%) Eclipse
6 61 (0.61%) Selenium
7 54 (0.54%) Git (software)
8 49 (0.49%) Oracle Forms
9 48 (0.48%) NUnit
10 42 (0.42%) TeamCity
11 40 (0.40%) QuickTest Pro
12 35 (0.35%) JUnit
13 33 (0.33%) SQL Server Management Studio (SSMS)
14 27 (0.27%) NetBeans
15 24 (0.24%) WebDriver
15 24 (0.24%) Dreamweaver
15 24 (0.24%) Maven
16 23 (0.23%) Toad
16 23 (0.23%) Talend Open Studio
17 22 (0.22%) ERwin
General
1 2132 (21.38%) Finance
2 2054 (20.60%) Marketing
3 760 (7.62%) Retail
4 656 (6.58%) Telecoms
5 471 (4.72%) Advertising
6 390 (3.91%) Billing
7 253 (2.54%) Banking
8 244 (2.45%) Legal
9 228 (2.29%) Manufacturing
10 170 (1.70%) Back Office
11 149 (1.49%) Pharmaceutical
12 147 (1.47%) Law
13 145 (1.45%) Front Office
14 137 (1.37%) Publishing
15 122 (1.22%) German Language
16 99 (0.99%) Games
17 85 (0.85%) French Language
18 72 (0.72%) Automotive
19 51 (0.51%) Investment Banking
20 41 (0.41%) Electronics
Job Titles
1 2171 (21.77%) Developer
2 1982 (19.87%) Analyst
3 1305 (13.09%) Consultant
4 890 (8.92%) Business Analyst
5 814 (8.16%) Architect
6 686 (6.88%) Project Manager
7 474 (4.75%) CRM Developer
8 460 (4.61%) .NET Developer
9 411 (4.12%) Solutions Architect
10 370 (3.71%) CRM Consultant
11 315 (3.16%) CRM Analyst
12 306 (3.07%) C# Developer
13 279 (2.80%) Support Analyst
14 265 (2.66%) Applications Support
15 264 (2.65%) Dynamics CRM Developer
16 255 (2.56%) Microsoft Developer
17 242 (2.43%) SAP Consultant
18 236 (2.37%) Senior Developer
19 231 (2.32%) C# .NET Developer
20 213 (2.14%) CRM Manager
Libraries, Frameworks & Software Standards
1 2279 (22.85%) .NET
2 1096 (10.99%) HTML
3 838 (8.40%) ASP.NET
4 689 (6.91%) CSS
5 613 (6.15%) XML
6 590 (5.92%) Web Services
7 421 (4.22%) jQuery
8 382 (3.83%) WCF
9 333 (3.34%) HTML5
10 300 (3.01%) SOAP
11 218 (2.19%) Ajax
12 211 (2.12%) .NET Framework
13 203 (2.04%) ASP.NET MVC
14 192 (1.93%) WPF
15 149 (1.49%) Middleware
16 136 (1.36%) COM
17 134 (1.34%) REST
18 127 (1.27%) Silverlight
19 120 (1.20%) CSS3
20 114 (1.14%) JSON
Miscellaneous
1 392 (3.93%) Management Information System
2 387 (3.88%) Computer Science
3 330 (3.31%) Social Media
4 275 (2.76%) Enterprise Software
5 203 (2.04%) Mobile App
6 142 (1.42%) Mathematics
7 119 (1.19%) Statistics
8 113 (1.13%) Open Source
9 99 (0.99%) Data Integration
10 89 (0.89%) FMCG
11 63 (0.63%) Visualisation
12 62 (0.62%) EPoS
13 58 (0.58%) N-Tier
14 57 (0.57%) Digital Media
15 53 (0.53%) Replication
16 51 (0.51%) PMI
17 49 (0.49%) Smart Meter
17 49 (0.49%) Blog
18 46 (0.46%) Mainframe
19 44 (0.44%) Kindle
Operating Systems
1 969 (9.72%) Windows
2 356 (3.57%) Linux
3 276 (2.77%) Apple iOS
4 235 (2.36%) UNIX
5 220 (2.21%) Windows Server 2008
6 163 (1.63%) Windows Server 2003
7 134 (1.34%) Windows 7
8 120 (1.20%) Windows Server 2012
9 114 (1.14%) Android
10 89 (0.89%) Windows XP
11 52 (0.52%) Windows 8
12 23 (0.23%) Windows 2000
13 19 (0.19%) Windows Vista
14 13 (0.13%) Windows 2000 Server
15 12 (0.12%) Solaris
16 11 (0.11%) Debian
17 10 (0.10%) CentOS
18 9 (0.090%) AIX
18 9 (0.090%) Windows Mobile
19 8 (0.080%) Mac OS X
Processes & Methodologies
1 1431 (14.35%) Project Management
2 1258 (12.61%) Business Intelligence
3 1178 (11.81%) ERP
4 1025 (10.28%) E-Commerce
5 785 (7.87%) Analytics
6 740 (7.42%) Agile Software Development
7 690 (6.92%) Business Analysis
8 675 (6.77%) PRINCE2
9 663 (6.65%) ITIL
10 659 (6.61%) Stakeholder Management
11 567 (5.69%) Scrum
12 542 (5.43%) Migration
13 538 (5.39%) OO
14 487 (4.88%) Business Development
15 413 (4.14%) MVC
16 412 (4.13%) SOA
17 408 (4.09%) Data Modelling
18 399 (4.00%) Data Management
19 384 (3.85%) Service Delivery
20 381 (3.82%) Workflow
Programming Languages
1 2572 (25.79%) SQL
2 1552 (15.56%) C#
3 1075 (10.78%) JavaScript
4 906 (9.08%) Java
5 482 (4.83%) PHP
6 389 (3.90%) T-SQL
7 285 (2.86%) VB.NET
8 188 (1.89%) PL/SQL
9 176 (1.76%) C
10 152 (1.52%) ABAP
11 151 (1.51%) VB
12 126 (1.26%) VBA
13 107 (1.07%) Python
14 97 (0.97%) Apex Code
15 94 (0.94%) PowerShell
15 94 (0.94%) C++
16 74 (0.74%) VBScript
17 73 (0.73%) Perl
18 62 (0.62%) Shell Script
19 59 (0.59%) Ruby
Qualifications
1 1510 (15.14%) Degree
2 343 (3.44%) Microsoft Certification
3 227 (2.28%) Security Cleared
4 165 (1.65%) PMI Certification
5 119 (1.19%) PMP
6 111 (1.11%) SC Cleared
7 100 (1.00%) PRINCE2 Certification
8 91 (0.91%) ISEB
9 89 (0.89%) ITIL Certification
10 82 (0.82%) MCSE
11 81 (0.81%) MCTS
12 76 (0.76%) MCITP
13 62 (0.62%) Cisco Certification
14 55 (0.55%) MCP
15 53 (0.53%) MBA
16 47 (0.47%) CCNA
17 45 (0.45%) PRINCE2 Practitioner
18 43 (0.43%) MCSA
19 27 (0.27%) CCNP
20 21 (0.21%) ISTQB
Quality Assurance & Compliance
1 380 (3.81%) QA
2 271 (2.72%) SLA
3 120 (1.20%) Data Quality
4 63 (0.63%) ISO 9001
5 50 (0.50%) ISO/IEC 27001
6 30 (0.30%) PCI DSS
7 28 (0.28%) COBIT
8 27 (0.27%) ISO 14001
9 17 (0.17%) ISO/IEC 17799
10 9 (0.090%) Sarbanes-Oxley
11 8 (0.080%) HL7
12 7 (0.070%) AIFMD
13 2 (0.020%) EMIR
13 2 (0.020%) GAAP
13 2 (0.020%) MiFID
13 2 (0.020%) 21 CFR Part 11
14 1 (0.010%) GxP
14 1 (0.010%) P3O
System Software
1 321 (3.22%) Active Directory
2 112 (1.12%) VMware Infrastructure
3 86 (0.86%) Hyper-V
4 27 (0.27%) VMware ESX
5 25 (0.25%) XenApp
5 25 (0.25%) vSphere
6 23 (0.23%) VMware ESXi
7 12 (0.12%) ISA Server
8 11 (0.11%) Oracle RAC
9 10 (0.10%) XenServer
9 10 (0.10%) Forefront TMG
10 8 (0.080%) vCloud
10 8 (0.080%) HDFS
10 8 (0.080%) XenDesktop
11 5 (0.050%) Oracle RMAN
11 5 (0.050%) Microsoft App-V
11 5 (0.050%) VirtualBox
12 4 (0.040%) PowerHA
12 4 (0.040%) RHEV
12 4 (0.040%) Terminal Server
Systems Management
1 59 (0.59%) HP Quality Center
2 56 (0.56%) SCCM
3 50 (0.50%) SCOM
4 19 (0.19%) Symantec Enterprise Vault
5 17 (0.17%) NetBackup
6 15 (0.15%) HP SIM
7 13 (0.13%) SCVMM
7 13 (0.13%) Norton AntiVirus
8 11 (0.11%) Puppet
9 10 (0.10%) WSUS
9 10 (0.10%) Cryoserver
10 9 (0.090%) Data Guard
10 9 (0.090%) ZABBIX
10 9 (0.090%) Red Hat Satellite
10 9 (0.090%) Red Hat Spacewalk
10 9 (0.090%) Nagios
11 8 (0.080%) Backup Exec
12 7 (0.070%) Opscode Chef
13 6 (0.060%) Cisco IPCC
13 6 (0.060%) Oracle Enterprise Manager
Vendors
1 2752 (27.59%) Microsoft
2 1481 (14.85%) Oracle
3 1301 (13.05%) SAP
4 1245 (12.48%) Salesforce.com
5 423 (4.24%) Siebel
6 248 (2.49%) Sage
7 246 (2.47%) Business Objects
8 217 (2.18%) JD Edwards
9 180 (1.80%) Google
10 170 (1.70%) VMware
11 137 (1.37%) Cisco
11 137 (1.37%) Citrix
12 125 (1.25%) Informatica
13 112 (1.12%) Adobe
14 111 (1.11%) HP
15 99 (0.99%) IBM
16 90 (0.90%) Tableau
17 77 (0.77%) Cognos
18 70 (0.70%) NetSuite
19 63 (0.63%) Unica
South West London
TRG
Salary: £56000 Per Annum Plus Excellent Benefits
Posted: 2 hours ago
Doncaster, South Yorkshire
Searchability.co.uk
Salary: £22000 - £35000 per annum
Posted: 2 hours ago
South West London
Brightred Resourcing Limited
Salary: From £65,000 to £80,000 per annum
Posted: 2 hours ago
Maidenhead, Berkshire
ANSON MCCADE
Salary: From £60,000 to £80,000 per annum + bonus, health etc
Posted: 2 hours ago
Guildford, Surrey
ANSON MCCADE
Salary: From £60,000 to £80,000 per annum + bonus, health etc
Posted: 2 hours ago
City, London
ANSON MCCADE
Salary: From £60,000 to £80,000 per annum + bonus, health etc
Posted: 2 hours ago
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: Up to £45,000 per annum £4.2K Car Allowance
Posted: 2 hours ago
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 hours ago
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £47000 per annum + Benefits
Posted: 2 hours ago
London
Sterlings Partnership
Salary: Competative salary + bonus + excellent benefits
Posted: 2 hours ago
Cambridge, Cambridgeshire
Red Commerce
Salary: £42000.00 - £46000.00 per annum + pension + relocation support
Posted: 3 hours ago
London
Harvey Nash plc
Salary: £40000 - £45000 per annum + Benefits
Posted: 3 hours ago
Reading, Berkshire
SJB Corporate Ltd
Salary: £70,000 per annum plus 25 days holiday + pension + additional benefits
Posted: 3 hours ago
Glasgow, Lanarkshire
Cathcart Associates Ltd
Posted: 3 hours ago
East London
Evolution Recruitment Solutions
Salary: 30,000 - 48,000 + Excellent Benefits
Posted: 3 hours ago
London
Vadis People
Salary: circ £50k + Attractive Benefits including discounted travel
Posted: 3 hours ago
London
Lawrence Harvey Enterprise
Salary: £55000 - £65000 per annum + Bonus + Benefits
Posted: 3 hours ago
London
Experis Ltd
Salary: £65000.00 - £75000.00 per annum + BONUS + BENEFITS
Posted: 4 hours ago
City, London
FIRST POINT IT RESOURCING
Salary: £40000 - £50000 per annum
Posted: 4 hours ago
York, North Yorkshire
Vertical IT
Salary: £35000 - £45000 per annum + free parking + 2500 flexible bens
Posted: 4 hours ago