The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 68 68 60
Rank change year-on-year
0 -8
Permanent jobs citing CRM 4307 4418 5217
As % of all permanent IT jobs located in the UK 4.32% 4.13% 4.41%
As % of the Processes & Methodologies category 4.91% 4.79% 5.17%
Number of salaries quoted 3462 3440 4271
Median salary £45,250 £47,500 £47,500
Median salary % change year-on-year
-4.73% -
90% offered a salary of more than £29,150 £29,000 £30,000
10% offered a salary of more than £75,000 £75,000 £70,000
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
87668 92318 100837
As % of all permanent IT jobs located in the UK 87.86% 86.37% 85.33%
Number of salaries quoted 73071 74999 82059
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend

The demand trend of job ads citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 27 May 2016 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 4101 £46,500 -2.10% 740
London -11 1789 £52,500 - 254
South East +24 923 £43,500 -3.33% 150
East of England +15 345 £50,000 +8.10% 39
West Midlands +3 259 £45,000 -5.26% 60
City of London -30 249 £60,000 +14.28% 70
Yorkshire +32 245 £40,000 - 47
Surrey +26 245 £40,000 -27.27% 31
Berkshire +13 229 £45,000 -18.18% 50
North West -9 187 £38,750 +3.33% 102
South West -8 160 £37,710 +0.55% 28
Hertfordshire +53 117 £50,000 +8.10% 21
West Yorkshire +1 111 £38,250 -4.37% 23
Hampshire +32 109 £42,500 +10.38% 15
Manchester -7 104 £40,000 +11.11% 61
East Midlands +10 102 £37,500 -6.25% 37
Scotland -11 97 £37,500 +4.16% 26
Buckinghamshire +26 91 £42,500 -8.10% 18
Bedfordshire +16 90 £60,000 +23.96% 4
Birmingham -4 90 £42,500 +3.03% 12
Leeds -2 88 £38,000 -5.00% 18
West Sussex +27 79 £40,000 -14.89% 8
Cambridgeshire -24 70 £32,500 -26.94% 4
Bristol +41 66 £40,127 +0.31% 11
East Sussex +18 66 £55,000 +45.69% 3
Reading -7 64 £43,750 -35.18% 22
North Yorkshire +53 58 £37,500 +25.00% 9
Brighton +18 55 £80,000 +110.52% 2
Guildford +25 51 £35,000 -44.00% 5
Kent +41 49 £44,000 +3.52% 4

CRM
Top 30 Related IT Skills

For the 6 months to 27 May 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2358 (27.86%) Microsoft
2 1990 (23.51%) SQL
3 1959 (23.14%) Finance
4 1952 (23.06%) Dynamics CRM
5 1713 (20.24%) Agile Software Development
6 1616 (19.09%) .NET
7 1555 (18.37%) Marketing
8 1503 (17.76%) SQL Server
9 1457 (17.21%) MS Excel
10 1292 (15.26%) Project Management
11 1269 (14.99%) Degree
12 1163 (13.74%) Salesforce.com
13 1151 (13.60%) C#
14 1096 (12.95%) ERP
15 1084 (12.81%) JavaScript
16 1036 (12.24%) HTML
17 1030 (12.17%) SAP
18 970 (11.46%) Business Intelligence
19 924 (10.92%) Oracle
20 908 (10.73%) Analytical Skills
21 793 (9.37%) Retail
22 767 (9.06%) Windows
23 766 (9.05%) ASP.NET
24 756 (8.93%) E-Commerce
25 748 (8.84%) ITIL
26 741 (8.75%) SharePoint
27 732 (8.65%) CSS
28 677 (8.00%) SQL Server Reporting Services
29 674 (7.96%) Business Analysis
30 647 (7.64%) Java

CRM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 741 (8.75%) SharePoint
2 381 (4.50%) CMS
3 175 (2.07%) IIS
4 147 (1.74%) BizTalk Server
5 137 (1.62%) MS Exchange
6 114 (1.35%) SAS
7 106 (1.25%) WordPress
8 82 (0.97%) SharePoint 2013
9 78 (0.92%) Apache
10 77 (0.91%) SharePoint 2010
11 68 (0.80%) Drupal
12 67 (0.79%) Skype for Business
13 57 (0.67%) Exchange Server 2010
13 57 (0.67%) Node.js
14 52 (0.61%) Umbraco
15 49 (0.58%) Tomcat
16 45 (0.53%) Sitecore CMS
17 44 (0.52%) Jadu
17 44 (0.52%) WebSphere
18 43 (0.51%) NetWeaver
Applications
1 1457 (17.21%) MS Excel
2 551 (6.51%) MS Office
3 168 (1.98%) MS PowerPoint
4 166 (1.96%) MS Project
5 98 (1.16%) MS Visio
6 51 (0.60%) SPSS
7 43 (0.51%) Photoshop
8 24 (0.28%) Spreadsheet
9 18 (0.21%) Adobe Creative Suite
10 15 (0.18%) Adobe Captivate
10 15 (0.18%) InfoPath
11 13 (0.15%) Adobe Illustrator
12 6 (0.071%) Acrobat
13 4 (0.047%) SOLIDWORKS
14 2 (0.024%) Adobe After Effects
14 2 (0.024%) Final Cut Pro
14 2 (0.024%) Fireworks
14 2 (0.024%) Maya
14 2 (0.024%) MODO
14 2 (0.024%) RoboHelp
Business Applications
1 1952 (23.06%) Dynamics CRM
2 317 (3.74%) Salesforce.com CRM
3 275 (3.25%) SAP CRM
4 155 (1.83%) Dynamics AX
5 129 (1.52%) Dynamics NAV
6 99 (1.17%) SAP ERP
7 62 (0.73%) Dynamics GP
8 60 (0.71%) SAP Oil and Gas
9 56 (0.66%) Adobe Campaign
9 56 (0.66%) Oracle CRM
10 52 (0.61%) Unica
11 51 (0.60%) Eloqua
12 50 (0.59%) Oracle EBS
13 49 (0.58%) SAP SD
14 48 (0.57%) SAP Retail
15 46 (0.54%) SAP IS-U
16 45 (0.53%) SAP FI
17 44 (0.52%) Oracle Retail
17 44 (0.52%) SAP CO
17 44 (0.52%) SAP FI/CO
Cloud Services
1 602 (7.11%) SaaS
2 314 (3.71%) Office 365
3 283 (3.34%) Microsoft Azure
4 218 (2.58%) Amazon AWS
5 137 (1.62%) Force.com
6 116 (1.37%) Cloud Computing
7 104 (1.23%) IaaS
8 99 (1.17%) PaaS
9 76 (0.90%) Amazon EC2
10 70 (0.83%) Google Analytics
11 58 (0.69%) Heroku
12 40 (0.47%) GitHub
13 34 (0.40%) Amazon S3
14 30 (0.35%) Yammer
15 26 (0.31%) Oracle CX
16 25 (0.30%) Boomi
17 21 (0.25%) AdWords
18 18 (0.21%) iPaaS
18 18 (0.21%) Silverpop
19 17 (0.20%) SuccessFactors
Communications & Networking
1 203 (2.40%) Internet
2 155 (1.83%) Firewall
3 132 (1.56%) DNS
4 124 (1.46%) LAN
5 113 (1.33%) WAN
6 97 (1.15%) Intranet
7 94 (1.11%) VoIP
8 92 (1.09%) TCP/IP
9 73 (0.86%) Network Security
10 69 (0.82%) DHCP
11 61 (0.72%) SAN
12 55 (0.65%) VPN
12 55 (0.65%) Wireless
13 51 (0.60%) Unified Communications
14 42 (0.50%) HTTP
15 36 (0.43%) Skype
15 36 (0.43%) SMS
15 36 (0.43%) SMTP
16 34 (0.40%) Broadband
16 34 (0.40%) SSL
Database & Business Intelligence
1 1503 (17.76%) SQL Server
2 677 (8.00%) SQL Server Reporting Services
3 462 (5.46%) SQL Server Integration Services
4 327 (3.86%) SQL Server 2008
5 283 (3.34%) MySQL
6 274 (3.24%) Data Warehouse
7 207 (2.45%) Relational Database
8 174 (2.06%) SQL Server 2012
9 170 (2.01%) SQL Server Analysis Services
10 157 (1.85%) BusinessObjects
11 155 (1.83%) SAP HANA
12 146 (1.72%) Big Data
13 110 (1.30%) SAP BW
14 101 (1.19%) Oracle Database
15 98 (1.16%) Crystal Reports
16 97 (1.15%) QlikView
17 68 (0.80%) Data Mining
18 66 (0.78%) DB2
18 66 (0.78%) Oracle BI EE
18 66 (0.78%) Power BI
Development Applications
1 226 (2.67%) Team Foundation Server
2 217 (2.56%) Visual Studio
3 188 (2.22%) JIRA
4 151 (1.78%) Git (software)
5 90 (1.06%) Selenium
6 89 (1.05%) Subversion
7 69 (0.82%) Jenkins
8 59 (0.70%) NUnit
9 53 (0.63%) Maven
10 47 (0.56%) Eclipse
11 42 (0.50%) Talend Open Studio
12 38 (0.45%) Oracle APEX
13 36 (0.43%) SQL Server Management Studio (SSMS)
14 33 (0.39%) TeamCity
15 28 (0.33%) WebDriver
16 27 (0.32%) CruiseControl
17 25 (0.30%) MSBuild
18 23 (0.27%) SoapUI
19 20 (0.24%) Cucumber
20 19 (0.22%) Atlassian Bamboo
General
1 1959 (23.14%) Finance
2 1555 (18.37%) Marketing
3 793 (9.37%) Retail
4 540 (6.38%) Telecoms
5 334 (3.95%) Banking
6 287 (3.39%) Billing
7 253 (2.99%) Manufacturing
8 244 (2.88%) Advertising
9 213 (2.52%) Legal
10 151 (1.78%) Games
11 147 (1.74%) Law
12 132 (1.56%) Back Office
12 132 (1.56%) Publishing
13 70 (0.83%) German Language
14 68 (0.80%) Front Office
14 68 (0.80%) Local Government
15 57 (0.67%) Pharmaceutical
16 53 (0.63%) French Language
17 51 (0.60%) Electronics
18 42 (0.50%) Investment Banking
Job Titles
1 1677 (19.81%) Developer
2 1639 (19.36%) Analyst
3 875 (10.34%) Consultant
4 803 (9.49%) Architect
5 615 (7.27%) Project Manager
6 573 (6.77%) Business Analyst
7 473 (5.59%) .NET Developer
8 395 (4.67%) Solutions Architect
9 369 (4.36%) Applications Support
10 351 (4.15%) C# Developer
11 342 (4.04%) CRM Analyst
11 342 (4.04%) CRM Developer
12 338 (3.99%) Support Analyst
13 312 (3.69%) CRM Manager
14 285 (3.37%) C# .NET Developer
15 253 (2.99%) CRM Consultant
16 245 (2.89%) SQL Developer
17 239 (2.82%) Administrator
18 230 (2.72%) Senior Developer
19 223 (2.63%) IT Manager
Libraries, Frameworks & Software Standards
1 1616 (19.09%) .NET
2 1036 (12.24%) HTML
3 766 (9.05%) ASP.NET
4 732 (8.65%) CSS
5 578 (6.83%) Web Services
6 443 (5.23%) XML
7 426 (5.03%) jQuery
8 305 (3.60%) HTML5
9 288 (3.40%) .NET Framework
10 243 (2.87%) SOAP
11 240 (2.84%) REST
12 223 (2.63%) ASP.NET MVC
13 207 (2.45%) AngularJS
14 201 (2.37%) WCF
15 164 (1.94%) Ajax
16 163 (1.93%) Middleware
17 144 (1.70%) CSS3
18 140 (1.65%) Visualforce
19 113 (1.33%) RESTful
20 112 (1.32%) Twitter Bootstrap
Miscellaneous
1 908 (10.73%) Analytical Skills
2 442 (5.22%) Management Information System
3 422 (4.99%) Computer Science
4 343 (4.05%) Enterprise Software
5 327 (3.86%) Data Centre
6 248 (2.93%) User Experience
7 191 (2.26%) Social Media
8 186 (2.20%) Mobile App
9 100 (1.18%) Mathematics
10 90 (1.06%) FMCG
11 82 (0.97%) Hybrid Cloud
12 79 (0.93%) PMI
13 72 (0.85%) Visualisation
14 68 (0.80%) Data Structures
15 64 (0.76%) Digital Media
16 63 (0.74%) Private Cloud
17 61 (0.72%) EPoS
17 61 (0.72%) Public Cloud
18 58 (0.69%) Client/Server
18 58 (0.69%) Data Integration
Operating Systems
1 767 (9.06%) Windows
2 297 (3.51%) Linux
3 287 (3.39%) Windows Server
4 122 (1.44%) Windows Server 2008
5 121 (1.43%) Unix
6 96 (1.13%) Windows 7
7 93 (1.10%) Android
8 92 (1.09%) Windows Server 2012
9 66 (0.78%) Apple iOS
10 56 (0.66%) Windows Server 2003
11 40 (0.47%) Windows 8
12 28 (0.33%) Oracle Linux
13 26 (0.31%) Ubuntu
14 19 (0.22%) Windows Mobile
14 19 (0.22%) Windows XP
15 16 (0.19%) Windows 10
16 15 (0.18%) Debian
17 14 (0.17%) Red Hat Enterprise Linux
18 13 (0.15%) Windows Vista
19 11 (0.13%) Mac OS
Processes & Methodologies
1 1713 (20.24%) Agile Software Development
2 1292 (15.26%) Project Management
3 1096 (12.95%) ERP
4 970 (11.46%) Business Intelligence
5 756 (8.93%) E-Commerce
6 748 (8.84%) ITIL
7 674 (7.96%) Business Analysis
8 608 (7.18%) Analytics
9 580 (6.85%) PRINCE2
10 564 (6.66%) Business Development
11 539 (6.37%) Scrum
11 539 (6.37%) Stakeholder Management
12 494 (5.84%) MVC
13 487 (5.75%) Presales
14 460 (5.43%) SDLC
15 446 (5.27%) Migration
16 418 (4.94%) Change Management
17 381 (4.50%) Web Development
18 370 (4.37%) Waterfall
19 365 (4.31%) Service Delivery
Programming Languages
1 1990 (23.51%) SQL
2 1151 (13.60%) C#
3 1084 (12.81%) JavaScript
4 647 (7.64%) Java
5 372 (4.39%) T-SQL
6 342 (4.04%) PHP
7 166 (1.96%) Apex Code
8 161 (1.90%) ABAP
9 146 (1.72%) VB.NET
10 145 (1.71%) C
11 132 (1.56%) VB
12 107 (1.26%) PowerShell
13 104 (1.23%) PL/SQL
14 99 (1.17%) VBA
15 73 (0.86%) Python
16 69 (0.82%) C++
17 40 (0.47%) SOQL
18 38 (0.45%) Ruby
19 24 (0.28%) R
20 22 (0.26%) Shell Script
Qualifications
1 1269 (14.99%) Degree
2 208 (2.46%) PMI Certification
3 178 (2.10%) Microsoft Certification
4 156 (1.84%) ISEB
5 154 (1.82%) PMP
6 124 (1.46%) Security Cleared
7 86 (1.02%) PRINCE2 Certification
8 81 (0.96%) SC Cleared
9 64 (0.76%) SAP Certification
10 60 (0.71%) ITIL Certification
11 58 (0.69%) PRINCE2 Practitioner
12 47 (0.56%) ISTQB
13 42 (0.50%) MCSE
14 37 (0.44%) CISSP
15 34 (0.40%) Cisco Certification
16 32 (0.38%) MCTS
17 31 (0.37%) ISTQB Foundation Certification
18 29 (0.34%) CCNA
19 27 (0.32%) MCSA
20 26 (0.31%) MCP
Quality Assurance & Compliance
1 294 (3.47%) QA
2 287 (3.39%) SLA
3 172 (2.03%) Data Quality
4 61 (0.72%) COBIT
5 46 (0.54%) PCI DSS
6 45 (0.53%) ISO 9001
7 43 (0.51%) ISO/IEC 27001
8 19 (0.22%) PMBOK
9 15 (0.18%) Sarbanes-Oxley
10 13 (0.15%) ISO 9000
11 8 (0.095%) DICOM
11 8 (0.095%) PA-DSS
12 7 (0.083%) SEPA
13 6 (0.071%) GAAP
14 5 (0.059%) GxP
14 5 (0.059%) ISO/IEC 20000
15 4 (0.047%) 21 CFR Part 11
16 2 (0.024%) TickIT
17 1 (0.012%) Basel II
17 1 (0.012%) GAMP
System Software
1 328 (3.87%) Active Directory
2 187 (2.21%) VMware Infrastructure
3 64 (0.76%) Hyper-V
4 39 (0.46%) vCloud
5 27 (0.32%) vSphere
5 27 (0.32%) XenApp
6 19 (0.22%) Docker
7 15 (0.18%) IMail Server
8 12 (0.14%) VMware ESXi
9 10 (0.12%) Terminal Server
10 9 (0.11%) Apache Flume
10 9 (0.11%) NFS
10 9 (0.11%) XenDesktop
11 8 (0.095%) EMC RecoverPoint
11 8 (0.095%) HDFS
11 8 (0.095%) Terminal Services
12 7 (0.083%) Citrix Presentation Server
13 6 (0.071%) Btrfs
13 6 (0.071%) Microsoft Virtual Server
13 6 (0.071%) Oracle RAC
Systems Management
1 47 (0.56%) SCVMM
2 46 (0.54%) SCCM
2 46 (0.54%) SCOM
3 45 (0.53%) HP Quality Center
4 28 (0.33%) Opscode Chef
4 28 (0.33%) Puppet
5 23 (0.27%) WebSphere Cast Iron
6 16 (0.19%) Microsoft Data Protection Manager
7 15 (0.18%) Ansible
7 15 (0.18%) Systems Management Server (SMS)
8 14 (0.17%) CloudHub
9 11 (0.13%) EMC NetWorker
9 11 (0.13%) Jitterbit
9 11 (0.13%) WSUS
10 10 (0.12%) Amdocs OSS
10 10 (0.12%) Kubernetes
10 10 (0.12%) WMI
11 8 (0.095%) McAfee ePO
11 8 (0.095%) Nagios
12 7 (0.083%) MAILsweeper
Vendors
1 2358 (27.86%) Microsoft
2 1163 (13.74%) Salesforce.com
3 1030 (12.17%) SAP
4 924 (10.92%) Oracle
5 254 (3.00%) VMware
6 215 (2.54%) IBM
7 199 (2.35%) Cisco
8 183 (2.16%) Siebel
9 172 (2.03%) Adobe
10 146 (1.72%) Citrix
11 129 (1.52%) HP
12 119 (1.41%) Google
13 106 (1.25%) Sage
14 97 (1.15%) PeopleSoft
15 92 (1.09%) Informatica
16 89 (1.05%) Tableau
17 84 (0.99%) ServiceNow
18 81 (0.96%) Facebook
19 75 (0.89%) EMC
20 72 (0.85%) Twitter
Manchester, Lancashire
Uniting Ambition
Salary: £20k - 24k per year
Posted: 17 minutes ago
London
Runpath
Salary: Competitive
Posted: 14 minutes ago
Newcastle Upon Tyne, Tyne and Wear
Leighton Group
Salary: Competitive Salary
Posted: 23 hours ago
City, London
Nigel Frank International Ltd
Salary: £20000 - £30000 per annum + Commission
Posted: 18 hours ago
Manchester, Lancashire
onezeero.
Salary: £25000 - £35000 per annum
Posted: 30 minutes ago
Surbiton, Surrey
D4 Digital Recruitment
Salary: £30000 - £35000 Per Annum £47K OTE
Posted: 22 hours ago
Hamilton, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £36000.00 per annum
Posted: 46 minutes ago
Leeds, West Yorkshire
Bright IT
Salary: Up to £40,000 per annum + bonus & 5 minutes from train station
Posted: Yesterday
Staines, Middlesex
Exposed Solutions
Salary: £60000 - £65000 per annum
Posted: 18 hours ago
Nottingham, Nottinghamshire
Oscar
Salary: £75000 - £85000 per annum + Car, 20% Bonus, Bupa, Life
Posted: 1 hour ago
City, London
Oscar
Salary: £75000 - £90000 per annum + Car, 20% Bonus, Bupa, Life
Posted: 1 hour ago
Maidenhead, Berkshire
Oscar
Salary: £40000 - £80000 per annum
Posted: 16 hours ago
Coventry, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: Yesterday
North West London
Spring Technology
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 23 hours ago
Abingdon, Oxfordshire
Corriculo
Salary: From £45,000 to £55,000 per annum + Private Medical & Pension
Posted: 23 hours ago
Halifax, West Yorkshire
Oscar
Salary: £40000 - £50000 per annum
Posted: 16 hours ago
Bridgend, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £30000 - £45000 per annum + benefits
Posted: Yesterday
London
Salt
Salary: £65000 - £80000 per annum + Bonus and Benefits
Posted: 19 hours ago
Solihull, West Midlands (County)
Search Consultancy
Posted: Yesterday
Leeds, West Yorkshire
Lockheed Martin
Posted: Yesterday
Glasgow, Lanarkshire
Lockheed Martin
Posted: Yesterday
Hull, North Humberside
Searchability
Salary: £20000 - £35000 per annum + Benefits
Posted: 21 hours ago
Solihull, West Midlands (County)
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + Home Working, Healthcare, Pension.
Posted: 22 hours ago
North London
Oscar
Salary: £45000 - £58000 per annum + Benefits
Posted: Yesterday
London
Oscar
Salary: £20000 - £35000 per annum
Posted: 16 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £28000 - £30000 per annum + Benefits
Posted: 2 days ago
Winsford, Cheshire
Oscar
Salary: £50000 per annum
Posted: Yesterday
Berkshire
Oscar
Salary: £35000 - £47000 per annum
Posted: Yesterday
Harrogate, North Yorkshire
The Bridge Ltd
Salary: Up to £50,000 per annum
Posted: 3 days ago
City, London
Nigel Frank International Ltd
Salary: £38000 - £50000 per annum + career, benefits, bonuses,
Posted: 3 days ago