The first table below looks at the demand for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 58 64 62
Rank change year-on-year
+6 -2
Permanent jobs citing CRM 4820 4137 4637
As % of all permanent IT jobs located in the UK 4.12% 3.81% 3.93%
As % of the Processes & Methodologies category 5.13% 4.83% 5.08%
Number of salaries quoted 3926 3443 3922
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £29,000 £27,500 £30,000
10% offered a salary of more than £70,500 £72,500 £75,000
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93957 85653 91299
As % of all permanent IT jobs located in the UK 80.38% 78.79% 77.44%
Number of salaries quoted 75631 70015 77736
Average salary £47,500 £46,500 £46,500
Average salary % change year-on-year
+2.15% -
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 29 July 2014 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 4484 £47,500 +5.55% 716
London +10 2044 £52,500 +5.00% 325
South East +6 1001 £45,000 - 125
City of London +29 532 £50,000 - 136
West Midlands +40 341 £42,500 -5.55% 45
East of England -2 324 £45,000 +12.50% 32
Berkshire 0 284 £47,500 +5.55% 28
North West +14 272 £38,000 -0.65% 65
Surrey +1 196 £42,500 -4.49% 28
South West -22 171 £42,500 +13.33% 35
Hampshire +50 169 £40,000 -5.88% 15
Yorkshire -36 168 £40,000 +23.07% 32
Manchester +10 159 £35,000 -7.89% 39
Scotland +47 147 £45,000 +25.00% 29
Birmingham +16 146 £42,500 -4.49% 16
West Yorkshire -42 113 £40,000 +31.14% 20
Hertfordshire -4 107 £41,405 +3.51% 9
East Midlands +8 105 £40,000 - 31
Reading 0 101 £47,500 +22.42% 7
Bristol +25 86 £42,500 +6.25% 17
Leeds -50 83 £40,000 +25.00% 17
Cambridgeshire -12 76 £47,500 +18.75% 7
Buckinghamshire -12 72 £45,000 - 9
Oxfordshire -22 70 £48,000 - 16
Cheshire +16 65 £40,000 +14.28% 15
West Sussex -3 64 £40,000 -15.78% 5
Bedfordshire -17 61 £51,000 +27.50% 4
Glasgow +19 56 £42,500 +18.05% 12
Kent +2 54 £45,000 +20.00% 4
East Sussex +7 50 £45,000 +85.56% 5

CRM
Top 30 Related IT Skills

For the 6 months to 29 July 2014, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2719 (27.13%) Microsoft
2 2578 (25.72%) SQL
3 2346 (23.41%) Dynamics CRM
4 2247 (22.42%) .NET
5 2185 (21.80%) Finance
6 2148 (21.43%) Marketing
7 1801 (17.97%) SQL Server
8 1690 (16.86%) MS Excel
9 1575 (15.72%) Oracle
10 1523 (15.20%) C#
11 1519 (15.16%) Degree
12 1415 (14.12%) Project Management
13 1329 (13.26%) SAP
14 1297 (12.94%) Salesforce.com
15 1271 (12.68%) SharePoint
16 1270 (12.67%) Business Intelligence
17 1163 (11.60%) ERP
18 1095 (10.93%) HTML
19 1047 (10.45%) JavaScript
20 1029 (10.27%) E-Commerce
21 986 (9.84%) Windows
22 950 (9.48%) Java
23 821 (8.19%) ASP.NET
24 800 (7.98%) Analytics
25 769 (7.67%) Agile Software Development
26 765 (7.63%) Retail
27 697 (6.95%) CSS
28 686 (6.84%) Business Analysis
29 682 (6.81%) Telecoms
30 681 (6.80%) SQL Server Reporting Services

CRM
Top Related IT Skills by Category

For the 6 months to 29 July 2014, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1271 (12.68%) SharePoint
2 294 (2.93%) CMS
3 258 (2.57%) BizTalk Server
4 229 (2.28%) SAS
5 220 (2.20%) IIS
6 199 (1.99%) MS Exchange
7 146 (1.46%) SharePoint 2013
8 135 (1.35%) SharePoint 2010
9 133 (1.33%) Drupal
10 117 (1.17%) Apache
11 110 (1.10%) Lync
12 103 (1.03%) Exchange Server 2010
13 99 (0.99%) SharePoint Server
14 87 (0.87%) Oracle Workflow
14 87 (0.87%) Tomcat
15 83 (0.83%) WordPress
16 73 (0.73%) WebSphere
17 66 (0.66%) Umbraco
18 64 (0.64%) NetWeaver
19 51 (0.51%) Exchange Server 2007
Applications
1 1690 (16.86%) MS Excel
2 632 (6.31%) MS Office
3 227 (2.27%) MS PowerPoint
4 173 (1.73%) MS Project
5 152 (1.52%) MS Visio
6 107 (1.07%) SPSS
7 87 (0.87%) Photoshop
8 38 (0.38%) FastStats
9 36 (0.36%) Adobe Illustrator
10 34 (0.34%) InfoPath
11 19 (0.19%) PowerPivot
12 17 (0.17%) Spreadsheet
13 10 (0.100%) InDesign
14 7 (0.070%) Acrobat
15 6 (0.060%) Mingle
16 3 (0.030%) OmniGraffle
16 3 (0.030%) Fireworks
16 3 (0.030%) Stata
17 2 (0.020%) Adobe After Effects
17 2 (0.020%) AutoCAD
Business Applications
1 2346 (23.41%) Dynamics CRM
2 440 (4.39%) SAP CRM
3 346 (3.45%) Oracle CRM
4 276 (2.75%) Oracle EBS
5 257 (2.56%) Magento
6 222 (2.22%) Dynamics AX
7 148 (1.48%) Oracle EBS R12
8 120 (1.20%) Dynamics NAV
9 109 (1.09%) Google Analytics
10 105 (1.05%) SAP SD
11 77 (0.77%) Oracle ERP
12 69 (0.69%) SAP FI
13 65 (0.65%) SAP MM
13 65 (0.65%) SAP FI/CO
13 65 (0.65%) SAP CO
14 63 (0.63%) SAP Oil and Gas
15 62 (0.62%) Dynamics GP
16 60 (0.60%) Oracle Applications
17 53 (0.53%) SAP IS-U
18 47 (0.47%) SAP SCM
Cloud Services
1 446 (4.45%) SaaS
2 97 (0.97%) Office 365
3 95 (0.95%) Cloud Computing
4 75 (0.75%) Microsoft Azure
5 62 (0.62%) Force.com
6 51 (0.51%) PaaS
7 48 (0.48%) Amazon AWS
8 39 (0.39%) IaaS
9 12 (0.12%) Responsys
10 9 (0.090%) Taleo
11 5 (0.050%) Heroku
12 4 (0.040%) Google Apps
12 4 (0.040%) Amazon EC2
12 4 (0.040%) SuccessFactors
12 4 (0.040%) Basecamp
12 4 (0.040%) StrongView
13 2 (0.020%) Google App Engine
14 1 (0.010%) Trello
14 1 (0.010%) MailChimp
14 1 (0.010%) GitHub
Communications & Networking
1 274 (2.73%) Internet
2 139 (1.39%) Firewall
3 133 (1.33%) Intranet
4 128 (1.28%) DNS
5 122 (1.22%) TCP/IP
6 117 (1.17%) LAN
7 109 (1.09%) WAN
8 98 (0.98%) SAN
9 94 (0.94%) Wireless
10 87 (0.87%) VoIP
11 66 (0.66%) VPN
12 65 (0.65%) DHCP
13 51 (0.51%) SMS
14 50 (0.50%) HTTP
15 45 (0.45%) NAS
16 42 (0.42%) Extranet
17 37 (0.37%) Wi-Fi
18 35 (0.35%) Broadband
19 33 (0.33%) MPLS
20 31 (0.31%) Unified Communications
Database & Business Intelligence
1 1801 (17.97%) SQL Server
2 681 (6.80%) SQL Server Reporting Services
3 546 (5.45%) Data Warehouse
4 521 (5.20%) SQL Server Integration Services
5 366 (3.65%) MySQL
6 307 (3.06%) SQL Server 2008
6 307 (3.06%) Relational Database
7 258 (2.57%) SQL Server Analysis Services
8 222 (2.22%) Oracle BI EE
9 214 (2.14%) Oracle Database
10 189 (1.89%) Data Mining
11 163 (1.63%) Big Data
12 129 (1.29%) QlikView
13 124 (1.24%) SAP BW
14 118 (1.18%) SQL Server 2005
15 116 (1.16%) Oracle Reports
16 115 (1.15%) SQL Server 2012
17 111 (1.11%) RDBMS
18 106 (1.06%) Crystal Reports
19 83 (0.83%) SAP HANA
Development Applications
1 315 (3.14%) Visual Studio
2 189 (1.89%) Team Foundation Server
3 136 (1.36%) JIRA
4 121 (1.21%) Subversion
5 87 (0.87%) Eclipse
6 68 (0.68%) Selenium
7 64 (0.64%) Git (software)
8 59 (0.59%) Oracle Forms
9 45 (0.45%) NUnit
10 41 (0.41%) TeamCity
11 39 (0.39%) QuickTest Pro
12 33 (0.33%) JUnit
13 31 (0.31%) SQL Server Management Studio (SSMS)
14 28 (0.28%) Toad
14 28 (0.28%) Dreamweaver
15 27 (0.27%) Maven
16 25 (0.25%) WebDriver
17 24 (0.24%) NetBeans
18 23 (0.23%) Talend Open Studio
19 22 (0.22%) ERwin
General
1 2185 (21.80%) Finance
2 2148 (21.43%) Marketing
3 765 (7.63%) Retail
4 682 (6.81%) Telecoms
5 469 (4.68%) Advertising
6 401 (4.00%) Billing
7 256 (2.55%) Banking
8 237 (2.36%) Legal
9 235 (2.34%) Manufacturing
10 166 (1.66%) Pharmaceutical
11 165 (1.65%) Back Office
12 139 (1.39%) Law
13 137 (1.37%) Front Office
14 133 (1.33%) Publishing
15 129 (1.29%) German Language
16 97 (0.97%) Games
17 87 (0.87%) Automotive
18 82 (0.82%) French Language
19 49 (0.49%) Investment Banking
20 43 (0.43%) Multimedia
Job Titles
1 2152 (21.47%) Developer
2 1978 (19.74%) Analyst
3 1301 (12.98%) Consultant
4 897 (8.95%) Business Analyst
5 814 (8.12%) Architect
6 671 (6.70%) Project Manager
7 449 (4.48%) CRM Developer
8 442 (4.41%) .NET Developer
9 405 (4.04%) Solutions Architect
10 377 (3.76%) CRM Consultant
11 311 (3.10%) CRM Analyst
12 306 (3.05%) C# Developer
13 274 (2.73%) Support Analyst
14 256 (2.55%) SAP Consultant
15 248 (2.47%) Applications Support
16 246 (2.45%) Dynamics CRM Developer
17 241 (2.40%) Microsoft Developer
18 237 (2.36%) Senior Developer
19 230 (2.29%) C# .NET Developer
20 210 (2.10%) Senior Analyst
Libraries, Frameworks & Software Standards
1 2247 (22.42%) .NET
2 1095 (10.93%) HTML
3 821 (8.19%) ASP.NET
4 697 (6.95%) CSS
5 624 (6.23%) XML
6 582 (5.81%) Web Services
7 433 (4.32%) jQuery
8 372 (3.71%) WCF
9 342 (3.41%) HTML5
10 307 (3.06%) SOAP
11 216 (2.16%) Ajax
12 209 (2.09%) .NET Framework
13 199 (1.99%) ASP.NET MVC
14 187 (1.87%) WPF
15 139 (1.39%) REST
16 135 (1.35%) Middleware
17 126 (1.26%) Silverlight
18 124 (1.24%) COM
19 121 (1.21%) CSS3
20 117 (1.17%) Spring
Miscellaneous
1 401 (4.00%) Management Information System
2 392 (3.91%) Computer Science
3 360 (3.59%) Social Media
4 297 (2.96%) Enterprise Software
5 204 (2.04%) Mobile App
6 138 (1.38%) Mathematics
7 122 (1.22%) Statistics
8 110 (1.10%) Open Source
9 103 (1.03%) Data Integration
10 90 (0.90%) FMCG
11 74 (0.74%) Visualisation
12 59 (0.59%) EPoS
13 57 (0.57%) Digital Media
14 56 (0.56%) PMI
15 53 (0.53%) iPad
16 52 (0.52%) Kindle
16 52 (0.52%) Replication
17 50 (0.50%) N-Tier
18 49 (0.49%) Blackberry
18 49 (0.49%) Blog
Operating Systems
1 986 (9.84%) Windows
2 374 (3.73%) Linux
3 306 (3.05%) Apple iOS
4 252 (2.51%) UNIX
5 231 (2.30%) Windows Server 2008
6 168 (1.68%) Windows Server 2003
7 142 (1.42%) Windows 7
8 122 (1.22%) Windows Server 2012
9 119 (1.19%) Android
10 87 (0.87%) Windows XP
11 52 (0.52%) Windows 8
12 22 (0.22%) Windows 2000
13 21 (0.21%) Solaris
14 19 (0.19%) Windows Vista
15 15 (0.15%) Windows 2000 Server
16 14 (0.14%) CentOS
17 10 (0.100%) AIX
17 10 (0.100%) Windows Mobile
18 9 (0.090%) Debian
19 8 (0.080%) Ubuntu
Processes & Methodologies
1 1415 (14.12%) Project Management
2 1270 (12.67%) Business Intelligence
3 1163 (11.60%) ERP
4 1029 (10.27%) E-Commerce
5 800 (7.98%) Analytics
6 769 (7.67%) Agile Software Development
7 686 (6.84%) Business Analysis
8 675 (6.74%) Stakeholder Management
9 657 (6.56%) ITIL
9 657 (6.56%) PRINCE2
10 594 (5.93%) Scrum
11 538 (5.37%) Migration
12 534 (5.33%) OO
13 528 (5.27%) Business Development
14 420 (4.19%) MVC
15 409 (4.08%) Service Delivery
16 406 (4.05%) SOA
17 399 (3.98%) Data Management
18 392 (3.91%) ETL
19 387 (3.86%) Workflow
Programming Languages
1 2578 (25.72%) SQL
2 1523 (15.20%) C#
3 1047 (10.45%) JavaScript
4 950 (9.48%) Java
5 532 (5.31%) PHP
6 381 (3.80%) T-SQL
7 281 (2.80%) VB.NET
8 200 (2.00%) PL/SQL
9 179 (1.79%) C
10 159 (1.59%) VB
11 141 (1.41%) ABAP
12 131 (1.31%) VBA
13 105 (1.05%) Python
14 95 (0.95%) Apex Code
15 91 (0.91%) C++
16 86 (0.86%) PowerShell
17 81 (0.81%) Perl
18 79 (0.79%) Shell Script
19 77 (0.77%) VBScript
20 60 (0.60%) Ruby
Qualifications
1 1519 (15.16%) Degree
2 343 (3.42%) Microsoft Certification
3 221 (2.21%) Security Cleared
4 159 (1.59%) PMI Certification
5 113 (1.13%) PMP
6 106 (1.06%) SC Cleared
7 103 (1.03%) PRINCE2 Certification
8 95 (0.95%) ISEB
9 86 (0.86%) ITIL Certification
10 82 (0.82%) MCSE
11 77 (0.77%) MCTS
12 74 (0.74%) MCITP
13 60 (0.60%) Cisco Certification
14 59 (0.59%) MCP
15 57 (0.57%) MBA
16 48 (0.48%) CCNA
17 47 (0.47%) MCSA
18 46 (0.46%) PRINCE2 Practitioner
19 23 (0.23%) CCNP
20 20 (0.20%) ISTQB
Quality Assurance & Compliance
1 383 (3.82%) QA
2 267 (2.66%) SLA
3 125 (1.25%) Data Quality
4 79 (0.79%) ISO 9001
5 46 (0.46%) ISO/IEC 27001
6 34 (0.34%) COBIT
7 31 (0.31%) PCI DSS
8 17 (0.17%) ISO/IEC 17799
9 16 (0.16%) ISO 14001
10 12 (0.12%) Sarbanes-Oxley
11 8 (0.080%) AIFMD
11 8 (0.080%) HL7
12 2 (0.020%) EMIR
12 2 (0.020%) MiFID
13 1 (0.010%) GAAP
13 1 (0.010%) 21 CFR Part 11
13 1 (0.010%) ISO/IEC 20000
13 1 (0.010%) P3O
System Software
1 340 (3.39%) Active Directory
2 117 (1.17%) VMware Infrastructure
3 91 (0.91%) Hyper-V
4 30 (0.30%) XenApp
5 24 (0.24%) VMware ESX
6 23 (0.23%) VMware ESXi
7 19 (0.19%) vSphere
8 13 (0.13%) XenServer
9 12 (0.12%) ISA Server
10 10 (0.100%) Forefront TMG
11 9 (0.090%) Oracle RAC
12 8 (0.080%) XenDesktop
13 7 (0.070%) vCloud
14 5 (0.050%) Terminal Services
15 4 (0.040%) Terminal Server
15 4 (0.040%) Microsoft App-V
15 4 (0.040%) RHEV
15 4 (0.040%) HDFS
15 4 (0.040%) VirtualBox
15 4 (0.040%) PowerHA
Systems Management
1 59 (0.59%) HP Quality Center
2 46 (0.46%) SCCM
3 45 (0.45%) SCOM
4 14 (0.14%) Symantec Enterprise Vault
4 14 (0.14%) Cryoserver
5 13 (0.13%) ZABBIX
5 13 (0.13%) NetBackup
6 12 (0.12%) WSUS
6 12 (0.12%) SCVMM
7 11 (0.11%) HP SIM
7 11 (0.11%) Puppet
8 10 (0.100%) Backup Exec
9 9 (0.090%) Nagios
9 9 (0.090%) Norton AntiVirus
9 9 (0.090%) Red Hat Satellite
9 9 (0.090%) Red Hat Spacewalk
10 8 (0.080%) Cisco IPCC
11 7 (0.070%) Data Guard
12 6 (0.060%) Oracle Identity Management
12 6 (0.060%) Oracle Enterprise Manager
Vendors
1 2719 (27.13%) Microsoft
2 1575 (15.72%) Oracle
3 1329 (13.26%) SAP
4 1297 (12.94%) Salesforce.com
5 451 (4.50%) Siebel
6 249 (2.48%) Sage
7 244 (2.43%) JD Edwards
8 236 (2.35%) Business Objects
9 174 (1.74%) VMware
10 173 (1.73%) Google
11 165 (1.65%) Citrix
12 140 (1.40%) Cisco
13 133 (1.33%) Informatica
14 123 (1.23%) HP
15 118 (1.18%) Adobe
16 96 (0.96%) Tableau
17 88 (0.88%) IBM
18 74 (0.74%) JBoss
18 74 (0.74%) Cognos
19 69 (0.69%) NetSuite
London
Harrington Starr
Posted: 5 hours ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + benefits+bonus+package
Posted: 8 hours ago
Hounslow, Middlesex
Lorien Resourcing
Salary: £55000 - £65000 per annum + Benefits and bonus
Posted: 8 hours ago
London
Harvey Nash plc
Salary: £40000 - £45000 per annum + Benefits
Posted: 9 hours ago
Malmesbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum
Posted: 9 hours ago
Oxfordshire
Venturi
Salary: £45000 - £51000 per annum + Benefits
Posted: 10 hours ago
Surrey
Senitor Associates
Salary: £35000 per annum + on call + CAR
Posted: 10 hours ago
Wiltshire
Redrock Consulting Ltd
Posted: 10 hours ago
London
Lawrence Harvey Enterprise
Salary: £70000 - £80000 per annum + Benefits + Bonus
Posted: 10 hours ago
Wiltshire
Redrock Consulting Ltd
Posted: 10 hours ago
Wiltshire
Redrock Consulting Ltd
Posted: 10 hours ago
Newcastle, Staffordshire
360 Resourcing Solutions
Salary: Market related
Posted: 10 hours ago
London
Red Sofa London
Salary: £35000 - £40000 per annum
Posted: 11 hours ago
Edinburgh, Midlothian
Search Consultancy
Posted: 11 hours ago
Crawley, West Sussex
Connectus
Salary: £50000 - £60000 per annum + Benefits
Posted: 12 hours ago
Milton Keynes, Buckinghamshire
I4 Recruitment
Salary: £24k - 25k per year
Posted: 12 hours ago
City, London
SearchBi
Salary: From £40,000 to £50,000 per annum plus excellent and unique benefits
Posted: 12 hours ago
Manchester, Lancashire
Applause IT Innovation
Salary: £20000 - £25000 per annum + +Bens
Posted: 12 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 12 hours ago
Ascot, Berkshire
Parity Resources
Salary: £28000 - £40000 per annum + negotiable depending on experience
Posted: 12 hours ago