The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 61 57 66
Rank change year-on-year
-4 +9
Permanent jobs citing CRM 4537 5190 4366
As % of all permanent IT jobs located in the UK 4.12% 4.35% 3.90%
As % of the Processes & Methodologies category 4.95% 5.31% 4.87%
Number of salaries quoted 3574 4129 3666
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £75,000 £72,500 £70,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
91708 97795 89741
As % of all permanent IT jobs located in the UK 83.23% 81.98% 80.12%
Number of salaries quoted 74090 78809 73756
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 1 May 2015 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 4180 £48,500 +2.10% 881
London -1 2030 £52,500 - 368
South East -13 813 £45,000 -5.26% 162
City of London +24 552 £52,500 - 145
East of England -7 306 £47,500 +5.55% 46
Berkshire -13 247 £60,000 +20.00% 33
North West +18 234 £37,500 -6.25% 92
West Midlands -21 221 £45,000 +18.42% 70
Yorkshire +28 219 £40,000 -5.88% 44
Surrey +8 165 £52,500 +5.00% 45
South West -31 165 £35,000 -17.64% 33
West Yorkshire +35 150 £37,500 -16.66% 36
Reading +4 118 £67,500 +37.75% 12
Leeds +19 117 £37,500 -16.66% 29
East Midlands +2 115 £40,000 -5.54% 28
Manchester +9 113 £35,500 -11.25% 52
Birmingham -3 107 £50,000 +25.00% 26
Scotland +22 104 £37,500 -6.25% 8
Hampshire -33 102 £40,000 -10.11% 22
Cambridgeshire +29 98 £45,000 +15.38% 8
Buckinghamshire -4 81 £50,000 +20.48% 7
Cheshire +27 65 £35,000 -6.66% 22
Hertfordshire -12 65 £50,000 +11.11% 15
East Sussex +13 63 £37,500 -16.66% 4
Wiltshire +12 62 £35,000 -6.66% 8
Cambridge +52 60 £42,500 +6.25% 6
Essex -11 60 £47,500 -9.52% 4
Brighton +7 56 £37,500 -16.66% 3
Bedfordshire +2 54 £47,950 +6.55% 10
Edinburgh +8 51 £40,000 +3.22% 5

CRM
Top 30 Related IT Skills

For the 6 months to 1 May 2015, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2672 (29.87%) Microsoft
2 2259 (25.25%) Dynamics CRM
3 2177 (24.33%) SQL
4 2144 (23.97%) Finance
5 1647 (18.41%) MS Excel
6 1644 (18.38%) .NET
7 1590 (17.77%) SQL Server
8 1589 (17.76%) Agile Software Development
9 1545 (17.27%) Marketing
10 1412 (15.78%) Project Management
11 1377 (15.39%) Degree
12 1314 (14.69%) C#
13 1228 (13.73%) JavaScript
14 1172 (13.10%) HTML
15 1157 (12.93%) Business Intelligence
16 1134 (12.68%) Salesforce.com
17 1120 (12.52%) Oracle
18 1095 (12.24%) Analytical Skills
19 1069 (11.95%) SharePoint
20 1035 (11.57%) Windows
21 1004 (11.22%) ERP
22 941 (10.52%) SAP
23 819 (9.15%) ASP.NET
24 773 (8.64%) Retail
25 734 (8.20%) CSS
26 703 (7.86%) Java
26 703 (7.86%) E-Commerce
27 685 (7.66%) Business Analysis
28 683 (7.63%) Stakeholder Management
29 677 (7.57%) ITIL

CRM
Top Related IT Skills by Category

For the 6 months to 1 May 2015, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1069 (11.95%) SharePoint
2 303 (3.39%) CMS
3 293 (3.28%) IIS
4 253 (2.83%) BizTalk Server
5 212 (2.37%) MS Exchange
6 176 (1.97%) SharePoint 2010
7 160 (1.79%) SAS
8 150 (1.68%) Lync
9 125 (1.40%) Apache
10 124 (1.39%) SharePoint 2013
11 99 (1.11%) NetWeaver
12 84 (0.94%) Tomcat
13 80 (0.89%) Exchange Server 2010
14 69 (0.77%) Drupal
15 60 (0.67%) WordPress
16 59 (0.66%) Exchange Server 2007
17 46 (0.51%) Blackberry Enterprise Server
18 43 (0.48%) WorkSite
18 43 (0.48%) Exchange Server 2013
19 41 (0.46%) Umbraco
Applications
1 1647 (18.41%) MS Excel
2 656 (7.33%) MS Office
3 162 (1.81%) MS Visio
4 147 (1.64%) MS PowerPoint
5 132 (1.48%) MS Project
6 107 (1.20%) SPSS
7 74 (0.83%) Photoshop
8 26 (0.29%) PowerPivot
9 21 (0.23%) InfoPath
9 21 (0.23%) FastStats
10 19 (0.21%) Spreadsheet
11 15 (0.17%) Adobe Illustrator
12 10 (0.11%) Fireworks
13 6 (0.067%) Adobe Creative Suite
14 4 (0.045%) InDesign
14 4 (0.045%) Acrobat
15 2 (0.022%) AutoCAD
15 2 (0.022%) Adobe Captivate
16 1 (0.011%) OmniGraffle
16 1 (0.011%) Final Cut Pro
Business Applications
1 2259 (25.25%) Dynamics CRM
2 315 (3.52%) SAP CRM
3 176 (1.97%) Oracle EBS
4 145 (1.62%) Dynamics AX
5 114 (1.27%) SAP SD
6 101 (1.13%) Oracle CRM
7 90 (1.01%) Dynamics NAV
8 86 (0.96%) SAP ERP
9 66 (0.74%) SAP HR
10 63 (0.70%) SAP FI
11 59 (0.66%) Oracle EBS R12
12 52 (0.58%) SAP IS-U
13 50 (0.56%) Magento
14 46 (0.51%) Adobe Campaign
15 45 (0.50%) Oracle General Ledger
15 45 (0.50%) SAP Oil and Gas
16 42 (0.47%) Dynamics GP
17 40 (0.45%) SAP CO
17 40 (0.45%) SAP FI/CO
18 37 (0.41%) Oracle BPM
Cloud Services
1 504 (5.63%) SaaS
2 293 (3.28%) Microsoft Azure
3 187 (2.09%) Office 365
4 127 (1.42%) Google Analytics
5 120 (1.34%) Force.com
6 102 (1.14%) Amazon AWS
7 80 (0.89%) Cloud Computing
8 64 (0.72%) PaaS
9 40 (0.45%) Silverpop
10 33 (0.37%) Boomi
11 31 (0.35%) IaaS
12 25 (0.28%) Yammer
13 23 (0.26%) Adobe Analytics
14 21 (0.23%) SuccessFactors
15 14 (0.16%) FinancialForce.com
16 13 (0.15%) Mimecast
17 12 (0.13%) Veeva
17 12 (0.13%) Azure Active Directory
18 10 (0.11%) Taleo
19 8 (0.089%) Virtual Private Cloud
Communications & Networking
1 247 (2.76%) Internet
2 202 (2.26%) Firewall
3 155 (1.73%) WAN
4 153 (1.71%) TCP/IP
5 143 (1.60%) LAN
6 110 (1.23%) Intranet
7 108 (1.21%) DNS
8 83 (0.93%) Wireless
9 77 (0.86%) SAN
9 77 (0.86%) VPN
10 67 (0.75%) CTI
11 60 (0.67%) VoIP
12 55 (0.61%) HTTP
13 54 (0.60%) MPLS
14 45 (0.50%) DHCP
15 44 (0.49%) Unified Communications
16 41 (0.46%) Broadband
17 34 (0.38%) VLAN
18 33 (0.37%) Network Security
19 30 (0.34%) Cisco ASA
Database & Business Intelligence
1 1590 (17.77%) SQL Server
2 545 (6.09%) SQL Server Reporting Services
3 446 (4.99%) SQL Server 2008
4 403 (4.50%) Data Warehouse
5 350 (3.91%) SQL Server Integration Services
6 299 (3.34%) Relational Database
7 265 (2.96%) MySQL
8 181 (2.02%) Oracle Database
9 175 (1.96%) SQL Server Analysis Services
10 129 (1.44%) Data Mining
11 124 (1.39%) Big Data
12 121 (1.35%) SQL Server 2012
13 120 (1.34%) RDBMS
14 118 (1.32%) Oracle BI EE
15 112 (1.25%) SQL Server 2005
16 105 (1.17%) SAP HANA
17 89 (0.99%) BusinessObjects
18 86 (0.96%) Crystal Reports
19 78 (0.87%) SAP BW
20 75 (0.84%) Oracle Database 11g
Development Applications
1 307 (3.43%) Team Foundation Server
2 306 (3.42%) Visual Studio
3 117 (1.31%) JIRA
4 111 (1.24%) Git (software)
5 79 (0.88%) Subversion
6 77 (0.86%) Eclipse
7 64 (0.72%) Selenium
8 59 (0.66%) NUnit
9 49 (0.55%) Maven
10 39 (0.44%) MSBuild
11 36 (0.40%) Oracle Forms
12 35 (0.39%) Visual Studio Team System
13 34 (0.38%) Jenkins
14 30 (0.34%) CruiseControl
15 27 (0.30%) WebDriver
16 23 (0.26%) Oracle APEX
16 23 (0.26%) JUnit
17 22 (0.25%) Dreamweaver
17 22 (0.25%) TeamCity
18 21 (0.23%) SQL Server Management Studio (SSMS)
General
1 2144 (23.97%) Finance
2 1545 (17.27%) Marketing
3 773 (8.64%) Retail
4 564 (6.30%) Telecoms
5 448 (5.01%) Billing
6 372 (4.16%) Banking
7 308 (3.44%) Advertising
8 241 (2.69%) Legal
9 236 (2.64%) Manufacturing
10 168 (1.88%) Back Office
11 151 (1.69%) Law
12 140 (1.56%) Publishing
13 136 (1.52%) Front Office
14 106 (1.18%) Games
15 85 (0.95%) German Language
16 77 (0.86%) French Language
17 65 (0.73%) Pharmaceutical
18 42 (0.47%) Investment Banking
19 41 (0.46%) Automotive
20 38 (0.42%) Spanish Language
Job Titles
1 1912 (21.37%) Analyst
2 1721 (19.24%) Developer
3 1223 (13.67%) Consultant
4 852 (9.52%) Business Analyst
5 716 (8.00%) Architect
6 679 (7.59%) Project Manager
7 348 (3.89%) Solutions Architect
8 347 (3.88%) CRM Developer
9 345 (3.86%) Support Analyst
10 335 (3.74%) .NET Developer
11 330 (3.69%) CRM Consultant
12 327 (3.66%) Applications Support
13 254 (2.84%) Senior Developer
14 216 (2.41%) Administrator
14 216 (2.41%) Senior Analyst
15 213 (2.38%) SAP Consultant
16 192 (2.15%) CRM Analyst
17 186 (2.08%) C# Developer
18 169 (1.89%) Dynamics CRM Consultant
19 168 (1.88%) Senior Manager
Libraries, Frameworks & Software Standards
1 1644 (18.38%) .NET
2 1172 (13.10%) HTML
3 819 (9.15%) ASP.NET
4 734 (8.20%) CSS
5 590 (6.60%) Web Services
6 503 (5.62%) XML
7 495 (5.53%) jQuery
8 307 (3.43%) WCF
9 303 (3.39%) .NET Framework
10 255 (2.85%) HTML5
11 233 (2.60%) SOAP
12 209 (2.34%) Ajax
13 204 (2.28%) ASP.NET MVC
14 171 (1.91%) Middleware
15 158 (1.77%) REST
16 137 (1.53%) Entity Framework
17 129 (1.44%) Visualforce
18 121 (1.35%) RESTful
18 121 (1.35%) CSS3
19 109 (1.22%) JSON
Miscellaneous
1 1095 (12.24%) Analytical Skills
2 364 (4.07%) Management Information System
3 327 (3.66%) Computer Science
4 275 (3.07%) Enterprise Software
5 237 (2.65%) Social Media
6 198 (2.21%) User Experience
7 168 (1.88%) Mobile App
8 108 (1.21%) Mathematics
9 95 (1.06%) Open Source
10 91 (1.02%) Data Integration
11 80 (0.89%) Data Structures
12 66 (0.74%) Statistics
13 64 (0.72%) Blackberry
14 59 (0.66%) iPad
14 59 (0.66%) NHS
15 58 (0.65%) N-Tier
15 58 (0.65%) Visualisation
16 50 (0.56%) Replication
17 48 (0.54%) IVR
18 46 (0.51%) FMCG
Operating Systems
1 1035 (11.57%) Windows
2 294 (3.29%) Linux
3 238 (2.66%) Windows Server 2008
4 183 (2.05%) Windows Server 2012
5 181 (2.02%) UNIX
6 161 (1.80%) Windows 7
7 135 (1.51%) Windows Server 2003
8 92 (1.03%) Windows 8
9 85 (0.95%) Windows XP
10 71 (0.79%) Android
11 39 (0.44%) Apple iOS
12 29 (0.32%) CentOS
12 29 (0.32%) Windows 2000 Server
13 24 (0.27%) Windows Vista
13 24 (0.27%) Ubuntu
14 20 (0.22%) Mac OS X
15 17 (0.19%) Red Hat Enterprise Linux
15 17 (0.19%) Solaris
16 9 (0.10%) Windows 2000
17 8 (0.089%) Debian
Processes & Methodologies
1 1589 (17.76%) Agile Software Development
2 1412 (15.78%) Project Management
3 1157 (12.93%) Business Intelligence
4 1004 (11.22%) ERP
5 703 (7.86%) E-Commerce
6 685 (7.66%) Business Analysis
7 683 (7.63%) Stakeholder Management
8 677 (7.57%) ITIL
9 598 (6.68%) Analytics
10 506 (5.66%) Business Development
11 501 (5.60%) PRINCE2
12 466 (5.21%) Scrum
13 460 (5.14%) MVC
14 408 (4.56%) Workflow
15 370 (4.14%) Change Management
16 368 (4.11%) Migration
17 354 (3.96%) Waterfall
18 341 (3.81%) Data Analysis
19 311 (3.48%) OO
20 290 (3.24%) Data Modelling
Programming Languages
1 2177 (24.33%) SQL
2 1314 (14.69%) C#
3 1228 (13.73%) JavaScript
4 703 (7.86%) Java
5 417 (4.66%) T-SQL
6 340 (3.80%) PHP
7 226 (2.53%) ABAP
8 198 (2.21%) Apex Code
9 177 (1.98%) VB.NET
10 163 (1.82%) C
11 140 (1.56%) VB
12 124 (1.39%) PL/SQL
13 105 (1.17%) C++
14 86 (0.96%) Python
15 76 (0.85%) VBA
16 59 (0.66%) PowerShell
17 39 (0.44%) R
17 39 (0.44%) Perl
18 38 (0.42%) SOQL
19 31 (0.35%) Shell Script
Qualifications
1 1377 (15.39%) Degree
2 340 (3.80%) Microsoft Certification
3 254 (2.84%) Security Cleared
4 193 (2.16%) SC Cleared
5 136 (1.52%) ISEB
6 116 (1.30%) PMI Certification
7 104 (1.16%) MCTS
8 101 (1.13%) ITIL Certification
9 100 (1.12%) PMP
10 99 (1.11%) MCSE
11 90 (1.01%) MCITP
12 79 (0.88%) MCP
13 78 (0.87%) Cisco Certification
14 73 (0.82%) PRINCE2 Certification
15 69 (0.77%) SAP Certification
16 58 (0.65%) PRINCE2 Practitioner
17 56 (0.63%) CCNA
18 49 (0.55%) MCSD
19 47 (0.53%) ISTQB
20 46 (0.51%) DV Cleared
Quality Assurance & Compliance
1 382 (4.27%) QA
2 260 (2.91%) SLA
3 63 (0.70%) ISO 9001
4 59 (0.66%) ISO/IEC 27001
5 34 (0.38%) Data Quality
6 23 (0.26%) PCI DSS
7 22 (0.25%) ISO 14001
7 22 (0.25%) COBIT
8 11 (0.12%) Sarbanes-Oxley
9 7 (0.078%) PMBOK
10 6 (0.067%) HL7
11 4 (0.045%) ISO 9000
12 3 (0.034%) DICOM
12 3 (0.034%) ISO 8583
13 2 (0.022%) GAMP
13 2 (0.022%) GxP
14 1 (0.011%) EMIR
14 1 (0.011%) MiFID
14 1 (0.011%) GAAP
14 1 (0.011%) BS7799
System Software
1 331 (3.70%) Active Directory
2 150 (1.68%) VMware Infrastructure
3 87 (0.97%) Hyper-V
4 28 (0.31%) VMware ESXi
5 26 (0.29%) vSphere
6 20 (0.22%) XenApp
7 16 (0.18%) Terminal Server
8 15 (0.17%) XenServer
8 15 (0.17%) IMail Server
9 14 (0.16%) XenDesktop
9 14 (0.16%) vCloud
10 12 (0.13%) ISA Server
10 12 (0.13%) Terminal Services
11 10 (0.11%) Forefront TMG
12 9 (0.10%) Varnish
13 8 (0.089%) VMware ESX
14 6 (0.067%) Oracle RAC
15 5 (0.056%) NFS
16 4 (0.045%) Apache Flume
17 3 (0.034%) Snort
Systems Management
1 65 (0.73%) SCOM
2 31 (0.35%) SCCM
3 28 (0.31%) Backup Exec
4 21 (0.23%) Puppet
5 16 (0.18%) Systems Management Server (SMS)
6 15 (0.17%) Opscode Chef
6 15 (0.17%) HP Quality Center
7 14 (0.16%) WebSphere Cast Iron
8 12 (0.13%) Cisco UCCE
8 12 (0.13%) ZABBIX
8 12 (0.13%) Cisco CUCM
9 11 (0.12%) Capistrano
10 10 (0.11%) Nagios
10 10 (0.11%) Norton AntiVirus
11 9 (0.10%) Symantec Enterprise Vault
11 9 (0.10%) Salt
12 8 (0.089%) Nessus
12 8 (0.089%) SCVMM
12 8 (0.089%) AirWatch
13 7 (0.078%) Opsview
Vendors
1 2672 (29.87%) Microsoft
2 1134 (12.68%) Salesforce.com
3 1120 (12.52%) Oracle
4 941 (10.52%) SAP
5 306 (3.42%) Siebel
6 218 (2.44%) Cisco
7 210 (2.35%) VMware
8 188 (2.10%) Business Objects
9 178 (1.99%) Google
10 169 (1.89%) Citrix
11 154 (1.72%) Adobe
12 144 (1.61%) IBM
13 141 (1.58%) Sage
14 100 (1.12%) HP
15 90 (1.01%) Informatica
16 87 (0.97%) Tableau
17 76 (0.85%) hybris
18 75 (0.84%) Cognos
19 74 (0.83%) Avaya
20 72 (0.80%) ExactTarget
Sittingbourne, Kent
1st Choice Computer Appointments Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 8 hours ago
Warwickshire
Trinity IT Consulting
Salary: bonus + excellent benefits package
Posted: 9 hours ago
Wales
Lawrence Harvey Enterprise
Posted: 9 hours ago
City, London
Explore Group
Posted: 9 hours ago
Manchester, Lancashire
Mortimer Spinks a trading division of Harvey Nash Plc
Posted: 9 hours ago
City, London
Lawrence Harvey Enterprise
Salary: Bonus + Pension + Benefits
Posted: 9 hours ago
City, London
Austin Fraser Ltd
Posted: 9 hours ago
Wales
Lawrence Harvey Enterprise
Posted: 9 hours ago
Bedfordshire
Explore Group
Posted: 9 hours ago
West London
Exposed Solutions
Salary: £70000 - £80000 per annum
Posted: 10 hours ago
East Midlands
Spargonet Consulting Plc
Salary: £50000 - £55000 per annum, Benefits Excellent Benefits
Posted: 17 hours ago
West London
Spargonet Consulting Plc
Salary: £60000 - £65000 per annum, Benefits Excellent Benefits
Posted: 17 hours ago
Feltham, Middlesex
Talent Crew
Salary: £70000 - £100000 per annum + OTE
Posted: 17 hours ago
London
Trainline
Salary: Competitive Salary + Benefits
Posted: 18 hours ago
City, London
Understanding Recruitment
Salary: £36000 - £40000 per annum + Execllent Benefits
Posted: 20 hours ago
City, London
Understanding Recruitment
Salary: £33000 - £36000 per annum + Execllent Benefits
Posted: 20 hours ago
City, London
Understanding Recruitment
Salary: £25000 - £35000 per annum + Execllent Benefits
Posted: 20 hours ago
Sheffield, South Yorkshire
Nigel Frank International Ltd
Salary: £45000 - £50000 per annum + pension, bonus, bupa health care
Posted: 21 hours ago
Oxfordshire
Nigel Frank International Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: 22 hours ago
Isle of Wight
Nigel Frank International Ltd
Salary: £50000 - £55000 per annum + Benefits
Posted: 22 hours ago