The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 60 58 70
Rank change year-on-year
-2 +12
Permanent jobs citing CRM 4634 4632 4265
As % of all permanent IT jobs located in the UK 4.07% 4.28% 3.71%
As % of the Processes & Methodologies category 4.97% 5.25% 4.70%
Number of salaries quoted 3728 3727 3558
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £29,500 £28,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £42,500 £42,500 £42,500

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93253 88183 90713
As % of all permanent IT jobs located in the UK 81.97% 81.51% 78.92%
Number of salaries quoted 75196 72427 76352
Average salary £48,000 £47,500 £45,000
Average salary % change year-on-year
+1.05% +5.55%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £72,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 21 October 2014 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 4338 £47,500 +3.26% 775
London 0 2003 £52,500 - 335
South East 0 947 £45,000 - 147
City of London +16 534 £55,000 - 116
North West +3 315 £37,500 - 73
West Midlands +4 303 £42,500 -3.95% 42
Berkshire -2 296 £52,500 +5.00% 41
Manchester +31 246 £37,500 +7.14% 50
East of England -19 238 £45,000 +5.88% 41
Yorkshire -16 202 £40,000 +9.58% 48
South West -14 181 £40,000 +5.01% 32
Surrey -29 170 £45,000 -10.00% 36
Birmingham +5 158 £45,000 - 16
Reading +4 141 £61,250 +44.11% 18
Hampshire 0 130 £40,000 - 40
West Yorkshire -34 129 £39,000 +8.33% 26
Hertfordshire +28 103 £47,500 +5.55% 13
Leeds -20 101 £43,750 +25.00% 15
East Midlands -15 100 £38,500 -2.53% 30
Oxfordshire +27 83 £45,000 - 10
Buckinghamshire 0 80 £40,500 +1.25% 9
Scotland -35 78 £43,750 +9.37% 20
Bristol +32 76 £40,500 +1.25% 13
West Sussex -2 72 £42,500 -10.52% 2
Cambridgeshire -7 70 £43,000 -4.44% 14
Wiltshire -24 60 £40,000 - 8
Cambridge +1 54 £44,000 -10.20% 7
South Yorkshire -2 52 £41,500 -2.35% 14
Sheffield +6 50 £41,500 +34.95% 11
North East +7 49 £41,000 - 15

CRM
Top 30 Related IT Skills

For the 6 months to 21 October 2014, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2642 (27.80%) Microsoft
2 2459 (25.87%) SQL
3 2311 (24.32%) Dynamics CRM
4 2045 (21.52%) Finance
5 1967 (20.70%) .NET
6 1726 (18.16%) SQL Server
7 1724 (18.14%) Marketing
8 1665 (17.52%) MS Excel
9 1435 (15.10%) C#
10 1432 (15.07%) Agile Software Development
11 1390 (14.63%) Degree
12 1348 (14.18%) Project Management
13 1328 (13.97%) SharePoint
14 1284 (13.51%) Oracle
15 1271 (13.37%) Salesforce.com
16 1197 (12.59%) Business Intelligence
17 1163 (12.24%) ERP
18 1152 (12.12%) SAP
19 1083 (11.40%) JavaScript
20 1078 (11.34%) Analytical Skills
21 1057 (11.12%) HTML
22 993 (10.45%) Windows
23 852 (8.96%) E-Commerce
24 763 (8.03%) ASP.NET
25 750 (7.89%) Java
26 724 (7.62%) Retail
27 689 (7.25%) ITIL
28 686 (7.22%) SQL Server Reporting Services
29 685 (7.21%) Analytics
30 678 (7.13%) MS Office

CRM
Top Related IT Skills by Category

For the 6 months to 21 October 2014, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1328 (13.97%) SharePoint
2 248 (2.61%) IIS
3 239 (2.51%) CMS
4 237 (2.49%) BizTalk Server
5 202 (2.13%) MS Exchange
6 198 (2.08%) SAS
7 167 (1.76%) SharePoint 2013
8 130 (1.37%) SharePoint 2010
9 103 (1.08%) Lync
10 100 (1.05%) Drupal
11 96 (1.01%) Oracle Workflow
12 89 (0.94%) Apache
13 88 (0.93%) SharePoint Server
13 88 (0.93%) Exchange Server 2010
14 83 (0.87%) Umbraco
15 78 (0.82%) Tomcat
16 65 (0.68%) Exchange Server 2007
17 61 (0.64%) WebSphere
18 55 (0.58%) WordPress
19 50 (0.53%) JBoss
Applications
1 1665 (17.52%) MS Excel
2 678 (7.13%) MS Office
3 198 (2.08%) MS Project
4 183 (1.93%) MS PowerPoint
5 147 (1.55%) MS Visio
6 119 (1.25%) SPSS
7 70 (0.74%) PowerPivot
8 62 (0.65%) Photoshop
9 44 (0.46%) FastStats
10 26 (0.27%) Spreadsheet
11 22 (0.23%) InfoPath
12 18 (0.19%) Adobe Illustrator
13 16 (0.17%) InDesign
14 8 (0.084%) Stata
15 7 (0.074%) Acrobat
16 5 (0.053%) Adobe Creative Suite
17 3 (0.032%) AutoCAD
17 3 (0.032%) Fireworks
17 3 (0.032%) Adobe Premiere
18 2 (0.021%) Adobe Captivate
Business Applications
1 2311 (24.32%) Dynamics CRM
2 432 (4.55%) SAP CRM
3 245 (2.58%) Oracle EBS
4 192 (2.02%) Dynamics AX
5 134 (1.41%) Oracle CRM
6 128 (1.35%) Dynamics NAV
7 123 (1.29%) Oracle EBS R12
8 112 (1.18%) SAP SD
9 104 (1.09%) Google Analytics
10 101 (1.06%) Magento
11 77 (0.81%) Oracle ERP
12 68 (0.72%) SAP FI
13 62 (0.65%) SAP FI/CO
13 62 (0.65%) SAP CO
14 60 (0.63%) Dynamics GP
15 57 (0.60%) SAP MM
16 53 (0.56%) Oracle iRecruitment
17 48 (0.51%) SAP ERP
18 45 (0.47%) SAP Oil and Gas
18 45 (0.47%) SalesLogix
Cloud Services
1 432 (4.55%) SaaS
2 133 (1.40%) Microsoft Azure
3 130 (1.37%) Office 365
4 96 (1.01%) Force.com
5 91 (0.96%) Cloud Computing
6 71 (0.75%) PaaS
7 45 (0.47%) Amazon AWS
8 30 (0.32%) IaaS
9 13 (0.14%) Google Apps
10 12 (0.13%) Responsys
11 10 (0.11%) Taleo
11 10 (0.11%) Heroku
12 8 (0.084%) Amazon EC2
13 5 (0.053%) Amazon S3
14 4 (0.042%) IBM Blueworks
14 4 (0.042%) SuccessFactors
15 2 (0.021%) MailChimp
16 1 (0.011%) GitHub
16 1 (0.011%) CheetahMail
Communications & Networking
1 237 (2.49%) Internet
2 159 (1.67%) Firewall
3 137 (1.44%) Intranet
4 128 (1.35%) TCP/IP
5 117 (1.23%) DNS
6 114 (1.20%) LAN
7 108 (1.14%) WAN
8 103 (1.08%) SAN
9 101 (1.06%) VPN
10 90 (0.95%) VoIP
11 86 (0.90%) Wireless
12 60 (0.63%) MPLS
12 60 (0.63%) DHCP
13 51 (0.54%) SMS
14 47 (0.49%) Wi-Fi
15 43 (0.45%) NAS
16 39 (0.41%) Broadband
17 38 (0.40%) HTTP
18 35 (0.37%) LDAP
19 30 (0.32%) Network Security
Database & Business Intelligence
1 1726 (18.16%) SQL Server
2 686 (7.22%) SQL Server Reporting Services
3 528 (5.56%) SQL Server Integration Services
4 464 (4.88%) Data Warehouse
5 348 (3.66%) SQL Server 2008
6 307 (3.23%) MySQL
7 304 (3.20%) SQL Server Analysis Services
8 257 (2.70%) Relational Database
9 223 (2.35%) Oracle BI EE
10 204 (2.15%) Data Mining
11 165 (1.74%) Oracle Database
12 143 (1.50%) SAP BW
13 132 (1.39%) SQL Server 2012
14 111 (1.17%) Big Data
15 95 (1.00%) OLAP
16 87 (0.92%) SQL Server 2005
17 86 (0.90%) QlikView
18 85 (0.89%) Crystal Reports
19 74 (0.78%) Oracle Reports
20 71 (0.75%) SAP HANA
Development Applications
1 296 (3.11%) Visual Studio
2 187 (1.97%) Team Foundation Server
3 113 (1.19%) Subversion
3 113 (1.19%) JIRA
4 89 (0.94%) Eclipse
5 56 (0.59%) Git (software)
6 49 (0.52%) Selenium
7 46 (0.48%) TeamCity
8 30 (0.32%) NetBeans
9 29 (0.31%) Maven
10 28 (0.29%) WebDriver
11 27 (0.28%) QuickTest Pro
12 26 (0.27%) Oracle Forms
13 24 (0.25%) Toad
13 24 (0.25%) SpecFlow
14 22 (0.23%) NUnit
14 22 (0.23%) Dreamweaver
14 22 (0.23%) SQL Server Management Studio (SSMS)
15 21 (0.22%) Oracle APEX
16 20 (0.21%) Talend Open Studio
General
1 2045 (21.52%) Finance
2 1724 (18.14%) Marketing
3 724 (7.62%) Retail
4 651 (6.85%) Telecoms
5 438 (4.61%) Billing
6 407 (4.28%) Advertising
7 263 (2.77%) Banking
8 233 (2.45%) Legal
9 216 (2.27%) Manufacturing
10 168 (1.77%) Back Office
11 154 (1.62%) Law
12 138 (1.45%) Front Office
13 122 (1.28%) Publishing
14 109 (1.15%) German Language
15 87 (0.92%) Pharmaceutical
16 74 (0.78%) Games
17 73 (0.77%) French Language
18 66 (0.69%) Investment Banking
19 44 (0.46%) Automotive
20 41 (0.43%) Multimedia
Job Titles
1 1995 (20.99%) Developer
2 1913 (20.13%) Analyst
3 1346 (14.16%) Consultant
4 814 (8.56%) Business Analyst
5 744 (7.83%) Architect
6 640 (6.73%) Project Manager
7 431 (4.53%) CRM Developer
8 405 (4.26%) .NET Developer
9 403 (4.24%) Solutions Architect
10 365 (3.84%) CRM Consultant
11 343 (3.61%) Applications Support
12 329 (3.46%) Support Analyst
13 293 (3.08%) CRM Analyst
14 271 (2.85%) C# Developer
15 263 (2.77%) Senior Developer
16 249 (2.62%) Dynamics CRM Developer
17 232 (2.44%) SAP Consultant
17 232 (2.44%) CRM Manager
18 221 (2.33%) Microsoft Developer
19 219 (2.30%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1967 (20.70%) .NET
2 1057 (11.12%) HTML
3 763 (8.03%) ASP.NET
4 649 (6.83%) CSS
5 545 (5.73%) XML
6 524 (5.51%) Web Services
7 429 (4.51%) jQuery
8 316 (3.32%) WCF
9 315 (3.31%) HTML5
10 289 (3.04%) SOAP
11 221 (2.33%) .NET Framework
12 220 (2.31%) Ajax
13 190 (2.00%) ASP.NET MVC
14 149 (1.57%) Middleware
15 146 (1.54%) WPF
16 132 (1.39%) COM
17 129 (1.36%) CSS3
18 122 (1.28%) REST
19 115 (1.21%) JSON
20 98 (1.03%) Silverlight
Miscellaneous
1 1078 (11.34%) Analytical Skills
2 378 (3.98%) Management Information System
3 306 (3.22%) Computer Science
4 286 (3.01%) Social Media
5 264 (2.78%) Enterprise Software
6 204 (2.15%) User Experience
7 174 (1.83%) Mobile App
8 122 (1.28%) Mathematics
9 99 (1.04%) FMCG
10 97 (1.02%) Open Source
11 96 (1.01%) Statistics
12 90 (0.95%) Data Integration
13 73 (0.77%) Data Structures
14 59 (0.62%) EPoS
15 54 (0.57%) E-Learning
16 47 (0.49%) N-Tier
17 45 (0.47%) Digital Media
17 45 (0.47%) Taxonomies
17 45 (0.47%) PMI
18 44 (0.46%) Visualisation
Operating Systems
1 993 (10.45%) Windows
2 310 (3.26%) Linux
3 218 (2.29%) UNIX
4 217 (2.28%) Windows Server 2008
5 154 (1.62%) Windows Server 2003
6 136 (1.43%) Windows 7
7 134 (1.41%) Apple iOS
8 111 (1.17%) Windows Server 2012
9 96 (1.01%) Android
10 86 (0.90%) Windows XP
11 58 (0.61%) Windows 8
12 22 (0.23%) Windows Vista
12 22 (0.23%) Windows 2000 Server
13 14 (0.15%) Red Hat Enterprise Linux
13 14 (0.15%) CentOS
13 14 (0.15%) Solaris
14 11 (0.12%) Windows 2000
14 11 (0.12%) Debian
15 10 (0.11%) Mac OS X
15 10 (0.11%) AIX
Processes & Methodologies
1 1432 (15.07%) Agile Software Development
2 1348 (14.18%) Project Management
3 1197 (12.59%) Business Intelligence
4 1163 (12.24%) ERP
5 852 (8.96%) E-Commerce
6 689 (7.25%) ITIL
7 685 (7.21%) Analytics
8 652 (6.86%) Business Analysis
9 641 (6.74%) Stakeholder Management
10 632 (6.65%) PRINCE2
11 486 (5.11%) Scrum
12 461 (4.85%) Migration
13 445 (4.68%) Business Development
14 424 (4.46%) OO
15 401 (4.22%) MVC
16 383 (4.03%) Workflow
17 360 (3.79%) Data Analysis
18 351 (3.69%) Change Management
19 343 (3.61%) Data Modelling
19 343 (3.61%) SOA
Programming Languages
1 2459 (25.87%) SQL
2 1435 (15.10%) C#
3 1083 (11.40%) JavaScript
4 750 (7.89%) Java
5 395 (4.16%) T-SQL
6 321 (3.38%) PHP
7 229 (2.41%) VB.NET
8 157 (1.65%) PL/SQL
9 150 (1.58%) ABAP
10 129 (1.36%) VB
11 127 (1.34%) C
12 113 (1.19%) Apex Code
13 85 (0.89%) PowerShell
14 83 (0.87%) VBA
15 72 (0.76%) Python
16 67 (0.70%) C++
17 48 (0.51%) VBScript
18 43 (0.45%) Ruby
19 42 (0.44%) R
20 39 (0.41%) Shell Script
Qualifications
1 1390 (14.63%) Degree
2 311 (3.27%) Microsoft Certification
3 284 (2.99%) Security Cleared
4 154 (1.62%) PMI Certification
5 137 (1.44%) SC Cleared
6 119 (1.25%) PMP
7 111 (1.17%) PRINCE2 Certification
8 93 (0.98%) ISEB
9 84 (0.88%) MCTS
10 81 (0.85%) ITIL Certification
11 77 (0.81%) MCITP
12 75 (0.79%) MCSE
13 61 (0.64%) MCP
14 50 (0.53%) Cisco Certification
15 49 (0.52%) PRINCE2 Practitioner
15 49 (0.52%) MCSA
16 36 (0.38%) CCNA
17 35 (0.37%) MBA
18 30 (0.32%) ISTQB
19 27 (0.28%) MCSD
Quality Assurance & Compliance
1 358 (3.77%) QA
2 279 (2.94%) SLA
3 89 (0.94%) Data Quality
4 67 (0.70%) ISO/IEC 27001
5 55 (0.58%) ISO 9001
6 28 (0.29%) ISO 14001
7 27 (0.28%) PCI DSS
8 13 (0.14%) ISO/IEC 17799
9 11 (0.12%) COBIT
10 8 (0.084%) Sarbanes-Oxley
11 2 (0.021%) MiFID
11 2 (0.021%) HL7
11 2 (0.021%) GAAP
11 2 (0.021%) 21 CFR Part 11
11 2 (0.021%) ISO 9000
11 2 (0.021%) P3O
11 2 (0.021%) EMIR
11 2 (0.021%) AIFMD
12 1 (0.011%) GxP
System Software
1 327 (3.44%) Active Directory
2 133 (1.40%) VMware Infrastructure
3 86 (0.90%) Hyper-V
4 40 (0.42%) vSphere
5 28 (0.29%) VMware ESXi
6 27 (0.28%) XenApp
7 23 (0.24%) VMware ESX
8 14 (0.15%) XenServer
8 14 (0.15%) XenDesktop
9 13 (0.14%) Terminal Server
9 13 (0.14%) Oracle RAC
10 12 (0.13%) Terminal Services
11 11 (0.12%) NFS
12 10 (0.11%) HDFS
13 8 (0.084%) vCloud
13 8 (0.084%) ISA Server
14 7 (0.074%) IMail Server
15 5 (0.053%) Oracle RMAN
15 5 (0.053%) Microsoft App-V
15 5 (0.053%) Forefront TMG
Systems Management
1 62 (0.65%) SCCM
2 49 (0.52%) SCOM
3 48 (0.51%) HP Quality Center
4 19 (0.20%) SCVMM
5 17 (0.18%) Symantec Enterprise Vault
5 17 (0.18%) NetBackup
6 14 (0.15%) HP SIM
6 14 (0.15%) Norton AntiVirus
6 14 (0.15%) Nagios
7 12 (0.13%) Puppet
8 11 (0.12%) Opscode Chef
9 9 (0.095%) Opsview
9 9 (0.095%) Data Guard
10 7 (0.074%) Oracle Enterprise Manager
10 7 (0.074%) Backup Exec
11 6 (0.063%) Oracle Identity Management
11 6 (0.063%) ZABBIX
11 6 (0.063%) Cisco CUCM
12 5 (0.053%) XenMobile
12 5 (0.053%) Cisco UCCE
Vendors
1 2642 (27.80%) Microsoft
2 1284 (13.51%) Oracle
3 1271 (13.37%) Salesforce.com
4 1152 (12.12%) SAP
5 438 (4.61%) Siebel
6 246 (2.59%) Business Objects
7 221 (2.33%) Sage
8 210 (2.21%) VMware
9 181 (1.90%) Google
10 155 (1.63%) Citrix
11 129 (1.36%) Cisco
12 122 (1.28%) IBM
13 111 (1.17%) HP
14 106 (1.12%) Informatica
15 94 (0.99%) Adobe
16 82 (0.86%) JD Edwards
17 78 (0.82%) Cognos
18 76 (0.80%) NetSuite
19 70 (0.74%) Hyperion
20 64 (0.67%) Unica
City, London
Talent International
Salary: £40000.00 - £50000.00 per annum + 10% Annual Bonus
Posted: 4 hours ago
London
CodeSource Recruitment Limited
Salary: From £45,000 to £55,000 per annum plus excellent benefits
Posted: 5 hours ago
London
Aston Carter
Salary: £50000 - £80000 per annum + Bonus and benefits
Posted: 6 hours ago
North West
Nigel Frank International Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 6 hours ago
City, London
Mason Frank International
Salary: £40000 - £70000 per annum + Great benefits
Posted: 6 hours ago
Gainsborough, Lincolnshire
Searchability.co.uk
Salary: £40000 - £50000 per annum
Posted: 7 hours ago
Gainsborough, Lincolnshire
Searchability.co.uk
Salary: £25000 - £45000 per annum
Posted: 7 hours ago
Warwickshire
Logic Engagements Ltd
Salary: £20000 - £27000 per annum
Posted: 7 hours ago
London
Burns Sheehan
Salary: £35000 - £45000 per annum
Posted: 7 hours ago
Coventry, West Midlands (County)
Logic Engagements Ltd
Salary: £28000 - £35000 per annum
Posted: 7 hours ago
London
Resource Management
Salary: £40000 - £60000 per annum + bonus + benefits
Posted: 7 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 7 hours ago
London
Friends Of The Earth
Salary: From £30,355 to £34,810 per annum
Posted: 8 hours ago
North London
Oscar Associates (UK) Ltd
Posted: 8 hours ago
City, London
Talent International
Posted: 8 hours ago
Dorset
Tank Recruitment
Salary: £38 - £55 per annum + Bonus, Car, Health Care
Posted: 8 hours ago
City, London
I.T. Skillfinder
Salary: £60000 - £90000 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 9 hours ago
Preston, Lancashire
Harvey Nash plc
Salary: £30000 - £40000 per annum
Posted: 9 hours ago
Manchester, Lancashire
Stafford-Sharp Associates
Salary: From £30,000 to £45,000 per annum +Bens
Posted: 9 hours ago
Milton Keynes, Buckinghamshire
Stafford-Sharp Associates
Salary: From £35,000 to £45,000 per annum + Bens
Posted: 9 hours ago