The table below looks at the statistics for CRM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 68 62 63
Rank change year-on-year
-6 +1
Permanent jobs citing CRM 4352 4670 4206
As % of all permanent IT jobs located in the UK 3.92% 4.01% 3.95%
As % of the Processes & Methodologies category 4.60% 4.84% 4.84%
Number of salaries quoted 3534 3717 3455
Average salary £48,450 £47,500 £45,000
Average salary % change year-on-year
+2.00% +5.55%
90% offered a salary of more than £28,500 £29,000 £27,500
10% offered a salary of more than £77,500 £75,000 £72,500
UK excluding London average salary £42,500 £42,500 £42,500

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94518 96399 86950
As % of all permanent IT jobs located in the UK 85.17% 82.80% 81.73%
Number of salaries quoted 77981 76960 71128
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM within the UK.

CRM Salary Trend in the UK

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM over the 3 months to 1 September 2015 within the UK.

CRM Salary Histogram in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the UK over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 3988 £47,500 - 739
London -3 1971 £55,000 +4.76% 307
South East -18 691 £42,500 -5.55% 120
City of London +3 446 £54,250 +3.33% 69
East of England -1 274 £43,500 -3.33% 27
Yorkshire +56 262 £45,000 +12.50% 37
Berkshire 0 243 £42,500 -15.00% 35
North West -20 212 £35,000 -2.77% 102
West Midlands -24 210 £44,500 +5.07% 60
West Yorkshire +55 168 £45,000 +28.57% 25
South West -4 168 £43,548 +8.87% 39
East Midlands +19 149 £40,000 - 28
Cambridgeshire +37 135 £42,500 -5.55% 9
Leeds +52 126 £45,000 +24.13% 20
Manchester -28 118 £37,500 +7.14% 61
Surrey -36 108 £45,000 - 26
Reading -7 106 £42,500 -15.00% 15
Hampshire -10 105 £42,500 +6.25% 11
Cambridge +39 104 £42,500 -5.55% 3
Scotland -24 99 £42,500 -5.55% 22
Nottinghamshire +39 74 £30,000 -16.08% 5
Birmingham -23 74 £50,000 +17.64% 24
North Yorkshire +46 54 £45,000 +5.88% 5
Buckinghamshire -32 53 £40,000 -5.88% 18
Hertfordshire -45 53 £50,000 +25.00% 5
East Sussex +19 49 £40,000 +6.66% 5
Cheshire +6 46 £29,500 -26.25% 14
Bristol -40 44 £45,000 +5.88% 14
Brighton +28 43 £40,000 +10.34% 3
Nottingham +22 42 £33,045 -17.38% 4

CRM
Top 30 Related IT Skills

For the 6 months to 1 September 2015, IT jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2600 (29.66%) Microsoft
2 2168 (24.73%) SQL
3 2086 (23.80%) Dynamics CRM
4 1867 (21.30%) Finance
5 1697 (19.36%) .NET
6 1667 (19.02%) Agile Software Development
7 1620 (18.48%) SQL Server
8 1590 (18.14%) MS Excel
9 1546 (17.64%) Marketing
10 1361 (15.53%) Project Management
11 1358 (15.49%) C#
12 1327 (15.14%) Degree
13 1268 (14.46%) ERP
14 1255 (14.32%) JavaScript
15 1202 (13.71%) HTML
16 1173 (13.38%) Oracle
17 1106 (12.62%) Salesforce.com
18 1087 (12.40%) SharePoint
19 1013 (11.56%) SAP
20 1003 (11.44%) Analytical Skills
21 979 (11.17%) Business Intelligence
22 930 (10.61%) Windows
23 916 (10.45%) Retail
24 800 (9.13%) CSS
25 747 (8.52%) ASP.NET
26 726 (8.28%) E-Commerce
27 696 (7.94%) Java
28 683 (7.79%) Stakeholder Management
29 666 (7.60%) Analytics
30 599 (6.83%) ITIL

CRM
Top Related IT Skills by Category

For the 6 months to 1 September 2015, IT jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1087 (12.40%) SharePoint
2 417 (4.76%) CMS
3 261 (2.98%) IIS
4 230 (2.62%) BizTalk Server
5 199 (2.27%) MS Exchange
6 168 (1.92%) SharePoint 2010
7 145 (1.65%) SAS
8 122 (1.39%) SharePoint 2013
9 97 (1.11%) Apache
10 95 (1.08%) Lync
11 92 (1.05%) Exchange Server 2010
12 74 (0.84%) NetWeaver
13 71 (0.81%) WordPress
14 68 (0.78%) WebSphere
14 68 (0.78%) Tomcat
15 66 (0.75%) Umbraco
16 64 (0.73%) Exchange Server 2013
17 62 (0.71%) SugarCRM
18 56 (0.64%) Sitecore CMS
19 51 (0.58%) Exchange Server 2007
Applications
1 1590 (18.14%) MS Excel
2 552 (6.30%) MS Office
3 168 (1.92%) MS PowerPoint
4 147 (1.68%) MS Visio
5 104 (1.19%) MS Project
6 72 (0.82%) SPSS
7 54 (0.62%) Photoshop
8 43 (0.49%) InfoPath
9 30 (0.34%) Spreadsheet
10 28 (0.32%) FastStats
11 14 (0.16%) Adobe Illustrator
12 13 (0.15%) Adobe Captivate
13 11 (0.13%) Adobe Creative Suite
14 10 (0.11%) PowerPivot
15 7 (0.080%) Fireworks
16 6 (0.068%) InDesign
17 2 (0.023%) SOLIDWORKS
18 1 (0.011%) Stata
18 1 (0.011%) GIMP
18 1 (0.011%) AutoCAD
Business Applications
1 2086 (23.80%) Dynamics CRM
2 363 (4.14%) SAP CRM
3 189 (2.16%) Oracle EBS
4 157 (1.79%) Dynamics AX
5 112 (1.28%) Dynamics NAV
6 96 (1.10%) Oracle CRM
7 92 (1.05%) SAP ERP
8 84 (0.96%) SAP SD
8 84 (0.96%) Oracle EBS R12
9 64 (0.73%) Unica
10 63 (0.72%) SAP FI
11 60 (0.68%) SAP IS-U
12 58 (0.66%) Oracle Financials
13 49 (0.56%) Oracle Utilities
14 48 (0.55%) SAP Oil and Gas
15 46 (0.52%) SAP MM
16 45 (0.51%) Adobe Campaign
17 44 (0.50%) SAP FI/CO
17 44 (0.50%) SAP CO
18 43 (0.49%) Oracle ERP
Cloud Services
1 579 (6.61%) SaaS
2 293 (3.34%) Microsoft Azure
3 178 (2.03%) Office 365
4 168 (1.92%) Force.com
5 116 (1.32%) Amazon AWS
6 99 (1.13%) PaaS
7 97 (1.11%) Cloud Computing
8 78 (0.89%) Google Analytics
9 47 (0.54%) IaaS
10 41 (0.47%) Yammer
11 20 (0.23%) Adobe Analytics
12 17 (0.19%) SuccessFactors
13 13 (0.15%) Veeva
14 12 (0.14%) Heroku
15 10 (0.11%) Taleo
15 10 (0.11%) Mimecast
16 8 (0.091%) GitHub
17 7 (0.080%) Google Cloud Platform
18 6 (0.068%) FinancialForce.com
18 6 (0.068%) Basecamp
Communications & Networking
1 206 (2.35%) Firewall
2 198 (2.26%) Internet
3 157 (1.79%) DNS
3 157 (1.79%) Intranet
4 153 (1.75%) CTI
5 123 (1.40%) WAN
6 120 (1.37%) TCP/IP
7 118 (1.35%) LAN
8 93 (1.06%) VoIP
9 91 (1.04%) DHCP
10 77 (0.88%) VPN
11 65 (0.74%) VLAN
12 57 (0.65%) SAN
13 54 (0.62%) SMS
14 50 (0.57%) Network Security
15 46 (0.52%) HTTP
16 45 (0.51%) Wireless
17 44 (0.50%) Unified Communications
18 41 (0.47%) SMTP
19 35 (0.40%) LDAP
Database & Business Intelligence
1 1620 (18.48%) SQL Server
2 596 (6.80%) SQL Server Reporting Services
3 360 (4.11%) SQL Server Integration Services
4 355 (4.05%) Relational Database
5 345 (3.94%) SQL Server 2008
6 313 (3.57%) Data Warehouse
7 259 (2.95%) MySQL
8 177 (2.02%) BusinessObjects
9 160 (1.83%) Oracle Database
10 153 (1.75%) SQL Server Analysis Services
11 126 (1.44%) Big Data
12 125 (1.43%) Data Mining
13 118 (1.35%) SAP HANA
14 103 (1.17%) RDBMS
15 100 (1.14%) SQL Server 2012
16 97 (1.11%) SAP BW
17 87 (0.99%) SAP BI
18 84 (0.96%) Oracle BI EE
19 75 (0.86%) Oracle Database 11g
20 71 (0.81%) Crystal Reports
Development Applications
1 317 (3.62%) Visual Studio
2 271 (3.09%) Team Foundation Server
3 128 (1.46%) JIRA
4 111 (1.27%) Git (software)
5 77 (0.88%) Subversion
6 67 (0.76%) Selenium
7 63 (0.72%) NUnit
8 56 (0.64%) MSBuild
9 47 (0.54%) Eclipse
10 45 (0.51%) Visual Studio Team System
11 38 (0.43%) Oracle APEX
12 34 (0.39%) Jenkins
13 32 (0.37%) SQL Server Management Studio (SSMS)
13 32 (0.37%) CruiseControl
14 29 (0.33%) Maven
15 25 (0.29%) PowerDesigner
15 25 (0.29%) WebDriver
16 24 (0.27%) JUnit
17 23 (0.26%) TeamCity
18 19 (0.22%) Dreamweaver
General
1 1867 (21.30%) Finance
2 1546 (17.64%) Marketing
3 916 (10.45%) Retail
4 532 (6.07%) Telecoms
5 403 (4.60%) Banking
6 395 (4.51%) Billing
7 264 (3.01%) Manufacturing
8 223 (2.54%) Back Office
9 215 (2.45%) Legal
10 213 (2.43%) Advertising
11 166 (1.89%) Law
12 119 (1.36%) Publishing
12 119 (1.36%) Front Office
13 108 (1.23%) Games
14 67 (0.76%) Pharmaceutical
15 51 (0.58%) Investment Banking
16 47 (0.54%) Automotive
16 47 (0.54%) French Language
17 46 (0.52%) German Language
18 44 (0.50%) Local Government
Job Titles
1 1814 (20.69%) Developer
2 1734 (19.78%) Analyst
3 1080 (12.32%) Consultant
4 735 (8.38%) Architect
5 726 (8.28%) Business Analyst
6 619 (7.06%) Project Manager
7 400 (4.56%) Solutions Architect
8 396 (4.52%) .NET Developer
9 367 (4.19%) CRM Developer
10 349 (3.98%) Applications Support
11 343 (3.91%) Support Analyst
12 269 (3.07%) CRM Consultant
13 249 (2.84%) Senior Developer
14 235 (2.68%) C# Developer
15 216 (2.46%) SAP Consultant
16 211 (2.41%) Senior Manager
17 209 (2.38%) Senior Analyst
18 202 (2.30%) Administrator
19 198 (2.26%) Dynamics CRM Developer
20 196 (2.24%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1697 (19.36%) .NET
2 1202 (13.71%) HTML
3 800 (9.13%) CSS
4 747 (8.52%) ASP.NET
5 557 (6.35%) XML
6 554 (6.32%) Web Services
7 447 (5.10%) jQuery
8 351 (4.00%) .NET Framework
9 294 (3.35%) WCF
10 274 (3.13%) SOAP
11 261 (2.98%) HTML5
12 231 (2.64%) ASP.NET MVC
13 188 (2.14%) REST
14 178 (2.03%) Ajax
15 167 (1.91%) Entity Framework
16 158 (1.80%) Visualforce
16 158 (1.80%) Middleware
16 158 (1.80%) AngularJS
17 140 (1.60%) CSS3
18 120 (1.37%) JSON
Miscellaneous
1 1003 (11.44%) Analytical Skills
2 442 (5.04%) Computer Science
3 419 (4.78%) Management Information System
4 264 (3.01%) Enterprise Software
5 215 (2.45%) User Experience
6 168 (1.92%) Social Media
7 159 (1.81%) Mathematics
8 158 (1.80%) Mobile App
9 148 (1.69%) Data Centre
10 136 (1.55%) IVR
11 86 (0.98%) FMCG
12 83 (0.95%) E-Learning
13 82 (0.94%) Data Integration
14 80 (0.91%) Data Structures
15 74 (0.84%) Statistics
16 62 (0.71%) Client/Server
17 59 (0.67%) GIS
18 56 (0.64%) Replication
19 47 (0.54%) iPad
20 44 (0.50%) Data Extraction
Operating Systems
1 930 (10.61%) Windows
2 311 (3.55%) Linux
3 224 (2.56%) Windows Server 2008
4 153 (1.75%) UNIX
5 140 (1.60%) Windows 7
6 133 (1.52%) Windows Server 2012
7 113 (1.29%) Windows Server 2003
8 78 (0.89%) Android
9 70 (0.80%) Windows 8
10 60 (0.68%) Apple iOS
11 57 (0.65%) Windows XP
12 41 (0.47%) Mac OS X
13 27 (0.31%) Ubuntu
14 24 (0.27%) Solaris
15 21 (0.24%) Windows Vista
16 20 (0.23%) CentOS
17 19 (0.22%) Red Hat Enterprise Linux
18 14 (0.16%) Oracle Linux
19 12 (0.14%) Windows 2000 Server
20 9 (0.10%) AIX
Processes & Methodologies
1 1667 (19.02%) Agile Software Development
2 1361 (15.53%) Project Management
3 1268 (14.46%) ERP
4 979 (11.17%) Business Intelligence
5 726 (8.28%) E-Commerce
6 683 (7.79%) Stakeholder Management
7 666 (7.60%) Analytics
8 599 (6.83%) ITIL
9 588 (6.71%) Business Analysis
10 569 (6.49%) MVC
11 516 (5.89%) SDLC
12 461 (5.26%) Business Development
13 429 (4.89%) Migration
14 418 (4.77%) PRINCE2
15 406 (4.63%) Scrum
16 391 (4.46%) Change Management
17 354 (4.04%) Coaching
18 331 (3.78%) Workflow
19 321 (3.66%) Mentoring
20 311 (3.55%) SOA
Programming Languages
1 2168 (24.73%) SQL
2 1358 (15.49%) C#
3 1255 (14.32%) JavaScript
4 696 (7.94%) Java
5 357 (4.07%) PHP
6 317 (3.62%) T-SQL
7 202 (2.30%) Apex Code
8 168 (1.92%) VB.NET
9 166 (1.89%) C
10 152 (1.73%) ABAP
11 118 (1.35%) VB
12 103 (1.17%) PL/SQL
13 95 (1.08%) C++
14 90 (1.03%) Python
15 81 (0.92%) VBA
16 68 (0.78%) PowerShell
17 49 (0.56%) Perl
18 44 (0.50%) SOQL
19 43 (0.49%) R
20 38 (0.43%) Ruby
Qualifications
1 1327 (15.14%) Degree
2 239 (2.73%) Microsoft Certification
3 189 (2.16%) Security Cleared
4 134 (1.53%) SC Cleared
5 123 (1.40%) ISEB
6 109 (1.24%) PMI Certification
7 95 (1.08%) PMP
8 87 (0.99%) ITIL Certification
9 70 (0.80%) PRINCE2 Certification
9 70 (0.80%) Cisco Certification
10 68 (0.78%) MCSE
11 63 (0.72%) MCITP
12 62 (0.71%) PRINCE2 Practitioner
13 46 (0.52%) MCTS
13 46 (0.52%) CCNA
14 43 (0.49%) ISTQB
15 42 (0.48%) CCNP
16 41 (0.47%) MCP
17 40 (0.46%) SAP Certification
18 38 (0.43%) DV Cleared
Quality Assurance & Compliance
1 383 (4.37%) QA
2 251 (2.86%) SLA
3 61 (0.70%) Data Quality
4 51 (0.58%) ISO/IEC 27001
5 34 (0.39%) PCI DSS
6 33 (0.38%) ISO 9001
7 16 (0.18%) COBIT
8 11 (0.13%) ISO 14001
8 11 (0.13%) PMBOK
9 7 (0.080%) Sarbanes-Oxley
10 4 (0.046%) MiFID
10 4 (0.046%) WCAG
11 3 (0.034%) FATCA
11 3 (0.034%) Section 508
12 2 (0.023%) CRD IV
12 2 (0.023%) HIPAA
12 2 (0.023%) GAAP
12 2 (0.023%) TickIT
12 2 (0.023%) ISO 9000
12 2 (0.023%) BS7799
System Software
1 365 (4.16%) Active Directory
2 170 (1.94%) VMware Infrastructure
3 117 (1.33%) Hyper-V
4 29 (0.33%) IMail Server
5 26 (0.30%) VMware ESX
6 25 (0.29%) Terminal Services
7 21 (0.24%) vSphere
8 20 (0.23%) Oracle RAC
9 17 (0.19%) XenDesktop
9 17 (0.19%) ISA Server
10 16 (0.18%) XenApp
11 12 (0.14%) Forefront TMG
12 10 (0.11%) XenServer
13 7 (0.080%) vCloud
14 6 (0.068%) Apache Flume
14 6 (0.068%) ProxySG
15 5 (0.057%) Terminal Server
15 5 (0.057%) Docker
15 5 (0.057%) UAG
15 5 (0.057%) VMware ESXi
Systems Management
1 41 (0.47%) SCCM
1 41 (0.47%) SCOM
2 29 (0.33%) Puppet
3 25 (0.29%) Backup Exec
4 19 (0.22%) Systems Management Server (SMS)
5 17 (0.19%) Oracle Enterprise Manager
6 16 (0.18%) Symantec Enterprise Vault
7 15 (0.17%) Opscode Chef
7 15 (0.17%) HP Quality Center
8 13 (0.15%) Nagios
9 12 (0.14%) Oracle RMAN
9 12 (0.14%) WSUS
9 12 (0.14%) ServiceCenter
10 11 (0.13%) Data Guard
11 10 (0.11%) Norton AntiVirus
12 9 (0.10%) SCVMM
12 9 (0.10%) AirWatch
13 8 (0.091%) Opsview
14 6 (0.068%) Capistrano
14 6 (0.068%) NetBackup
Vendors
1 2600 (29.66%) Microsoft
2 1173 (13.38%) Oracle
3 1106 (12.62%) Salesforce.com
4 1013 (11.56%) SAP
5 231 (2.64%) VMware
6 225 (2.57%) Siebel
7 195 (2.22%) Cisco
8 174 (1.98%) Citrix
9 136 (1.55%) Sage
10 129 (1.47%) Adobe
11 126 (1.44%) IBM
12 118 (1.35%) Google
13 104 (1.19%) HP
14 98 (1.12%) Tableau
15 86 (0.98%) hybris
16 82 (0.94%) Avaya
17 77 (0.88%) Cognos
18 68 (0.78%) Sitecore
19 60 (0.68%) Northgate
20 55 (0.63%) ATG
West Midlands
ECS Recruitment Group Ltd
Posted: 5 hours ago
Gloucester, Gloucestershire
Proactive Appointments
Salary: benefits
Posted: 5 hours ago
London
Bridgewater Resourcing Solutions Ltd
Salary: benefit and bonus package
Posted: 5 hours ago
Reading, Berkshire
KPIT Technologies (UK) Limited
Salary: Market
Posted: 5 hours ago
City, London
Premier IT
Posted: 5 hours ago
Manchester, Lancashire
Corriculo
Salary: Up to £50,000 per annum + Bonus / Bens
Posted: 7 hours ago
Berkshire
Nigel Frank International Ltd
Salary: £60000 per annum + Bonus
Posted: 9 hours ago
London
Mason Frank International
Salary: £90000 - £100000 per annum + Benefits & Bonuses & Remote working
Posted: 9 hours ago
London
Lorien Resourcing
Salary: £18000 - £20000 per annum + Commission
Posted: 9 hours ago
London
Lorien Resourcing
Salary: £25000 - £35000 per annum + Company Benefits
Posted: 9 hours ago
City, London
Mason Frank International
Salary: £55000 - £65000 per annum + Bonus and Benefits
Posted: 9 hours ago
North West London
Understanding Recruitment
Salary: £35000 - £40000 per annum + Execllent Benefits
Posted: 9 hours ago
City, London
ReThink Recruitment
Salary: £40000.00 - £50000.00 per annum + Excellent Benefits + Bonus
Posted: 10 hours ago
South West London
First Point
Salary: £45000 - £65000 per annum + Career & Package
Posted: 10 hours ago
Greater Manchester
Mason Frank International
Salary: £40000 - £60000 per annum + Bonus & Benefits
Posted: 10 hours ago
Berkshire
Nigel Frank International Ltd
Posted: 10 hours ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £28500 per annum + training and excellent package
Posted: 10 hours ago
London
Computer Futures
Salary: £65000 - £75000 per annum + competitive
Posted: 10 hours ago
UK
Lawrence Harvey Enterprise
Salary: £40000.00 - £85000.00 per annum + Benefits + Bonus
Posted: 10 hours ago
Berkshire
Nigel Frank International Ltd
Salary: £50000 per annum
Posted: 11 hours ago