The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 84 97 82
Rank change year-on-year
+13 -15
Permanent jobs requiring a 3rd Line Support 22 14 11
As % of all permanent IT jobs located in Wales 1.66% 1.02% 1.03%
As % of the Job Titles category 1.69% 1.04% 1.07%
Number of salaries quoted 21 11 9
Average salary £31,250 £42,500 £43,000
Average salary % change year-on-year
-26.47% -1.16%
90% offered a salary of more than £20,500 £36,000 £28,500
10% offered a salary of more than £45,000 £42,500 £45,900
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1298 1348 1032
As % of all permanent IT jobs located in Wales 98.11% 98.39% 96.99%
Number of salaries quoted 1116 1155 880
Average salary £35,000 £35,000 £36,000
Average salary % change year-on-year
- -2.77%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £51,000 £52,200 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Wales

3rd Line Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wales region.

3rd Line Support Salary Trend in Wales

3rd Line Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Wales region over the 3 months to 12 February 2016.

3rd Line Support Salary Histogram in Wales

3rd Line Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Wales region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +15 22 £31,250 -26.47% 1
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in Wales

For the 6 months to 12 February 2016, IT jobs across the Wales region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 36 (85.71%) Windows
1 36 (85.71%) VMware
1 36 (85.71%) Windows Server
2 31 (73.81%) Active Directory
3 25 (59.52%) Firewall
4 24 (57.14%) DHCP
4 24 (57.14%) DNS
5 19 (45.24%) TCP/IP
6 12 (28.57%) Finance
6 12 (28.57%) Microsoft
6 12 (28.57%) Linux
7 9 (21.43%) Cisco Certification
7 9 (21.43%) CCNA
7 9 (21.43%) VMware Infrastructure
8 8 (19.05%) Windows Server 2003
8 8 (19.05%) SQL Server
9 7 (16.67%) VCP5
9 7 (16.67%) MS Excel
9 7 (16.67%) IBM
9 7 (16.67%) Microsoft Certification
9 7 (16.67%) VMware Certified Professional (VCP)
10 6 (14.29%) Windows Server 2008
10 6 (14.29%) LAN
10 6 (14.29%) Cisco
10 6 (14.29%) WAN
11 5 (11.90%) MS Exchange
11 5 (11.90%) PBX
11 5 (11.90%) VoIP
11 5 (11.90%) PMI
11 5 (11.90%) PMI Certification

3rd Line Support
Top Related IT Skills in Wales by Category

For the 6 months to 12 February 2016, IT jobs across the Wales region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.90%) MS Exchange
2 4 (9.52%) Exchange Server 2010
2 4 (9.52%) SharePoint
2 4 (9.52%) WebSphere
3 3 (7.14%) SharePoint 2010
3 3 (7.14%) Skype for Business
4 1 (2.38%) Apache
4 1 (2.38%) Exchange Server 2007
4 1 (2.38%) Exchange Server 2013
4 1 (2.38%) IIS
4 1 (2.38%) JBoss
4 1 (2.38%) Tomcat
Applications
1 7 (16.67%) MS Excel
2 1 (2.38%) MS Office
2 1 (2.38%) MS PowerPoint
Communications & Networking
1 25 (59.52%) Firewall
2 24 (57.14%) DHCP
2 24 (57.14%) DNS
3 19 (45.24%) TCP/IP
4 6 (14.29%) LAN
4 6 (14.29%) WAN
5 5 (11.90%) PBX
5 5 (11.90%) VoIP
6 3 (7.14%) SAN
7 2 (4.76%) NAS
8 1 (2.38%) HTTP
8 1 (2.38%) Wi-Fi
Database & Business Intelligence
1 8 (19.05%) SQL Server
2 1 (2.38%) SQL Server 2014
General
1 12 (28.57%) Finance
2 3 (7.14%) Advertising
2 3 (7.14%) Retail
3 1 (2.38%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (7.14%) WSH
Miscellaneous
1 5 (11.90%) AS400
1 5 (11.90%) PMI
2 3 (7.14%) Replication
3 2 (4.76%) Analytical Skills
3 2 (4.76%) Data Centre
4 1 (2.38%) Blackberry
4 1 (2.38%) Clustering
4 1 (2.38%) Enterprise Storage
4 1 (2.38%) EqualLogic
4 1 (2.38%) Management Information System
4 1 (2.38%) Symmetrix
Operating Systems
1 36 (85.71%) Windows
1 36 (85.71%) Windows Server
2 12 (28.57%) Linux
3 8 (19.05%) Windows Server 2003
4 6 (14.29%) Windows Server 2008
5 5 (11.90%) Windows Server 2012
6 3 (7.14%) OS/400
7 2 (4.76%) Red Hat Enterprise Linux
7 2 (4.76%) Windows 7
7 2 (4.76%) Windows 8
8 1 (2.38%) AIX
8 1 (2.38%) Unix
Processes & Methodologies
1 2 (4.76%) Document Management
1 2 (4.76%) Knowledge Management
1 2 (4.76%) Ticket Management
2 1 (2.38%) BCP
2 1 (2.38%) Business Continuity
2 1 (2.38%) Business Continuity Planning
2 1 (2.38%) Change Control
2 1 (2.38%) Information Security
2 1 (2.38%) ITIL
2 1 (2.38%) Mentoring
Programming Languages
1 3 (7.14%) PowerShell
1 3 (7.14%) Python
1 3 (7.14%) Shell Script
2 1 (2.38%) SQL
Qualifications
1 9 (21.43%) CCNA
1 9 (21.43%) Cisco Certification
2 7 (16.67%) Microsoft Certification
2 7 (16.67%) VCP5
2 7 (16.67%) VMware Certified Professional (VCP)
3 5 (11.90%) PMI Certification
4 4 (9.52%) CCA
4 4 (9.52%) CCNP
4 4 (9.52%) Citrix Certification
4 4 (9.52%) MCITP
5 1 (2.38%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (9.52%) SLA
System Software
1 31 (73.81%) Active Directory
2 9 (21.43%) VMware Infrastructure
3 3 (7.14%) DFS Replication
3 3 (7.14%) vSphere
4 2 (4.76%) vCloud
4 2 (4.76%) VMware ESXi
5 1 (2.38%) Hyper-V
Systems Management
1 2 (4.76%) NetBackup
2 1 (2.38%) Backup Exec
2 1 (2.38%) HP Data Protector
2 1 (2.38%) SCCM
2 1 (2.38%) Tivoli
2 1 (2.38%) Tivoli Storage Manager
2 1 (2.38%) WSUS
Vendors
1 36 (85.71%) VMware
2 12 (28.57%) Microsoft
3 7 (16.67%) IBM
4 6 (14.29%) Cisco
5 5 (11.90%) CheckPoint
6 3 (7.14%) 3PAR
6 3 (7.14%) HP
6 3 (7.14%) Splunk
6 3 (7.14%) Symantec
7 2 (4.76%) Brocade
7 2 (4.76%) NetApp
7 2 (4.76%) Red Hat
8 1 (2.38%) Apple
8 1 (2.38%) Barracuda Networks
8 1 (2.38%) Citrix
8 1 (2.38%) Dell
8 1 (2.38%) EMC
8 1 (2.38%) Novell
8 1 (2.38%) Sophos
8 1 (2.38%) Veritas
Bridgend, Mid Glamorgan
Tank Recruitment Limited
Posted: 14 hours ago