The statistics below represent IT jobs advertised across the Wales region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Third Line Support
UK / Wales
Rank 92 84 92
Rank change year-on-year
-8 +8
Permanent jobs requiring a 3rd Line Support 5 20 16
As % of all permanent IT jobs located in Wales 0.47% 1.48% 1.18%
As % of the Job Titles category 0.49% 1.52% 1.20%
Number of salaries quoted 5 19 14
Median salary £35,000 £28,500 £42,500
Median salary % change year-on-year
+22.80% -32.94%
UK excluding London median salary £35,000 £35,000 £34,500
% change year-on-year
- +1.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1028 1320 1331
As % of all permanent IT jobs located in Wales 95.81% 98.00% 98.37%
Number of salaries quoted 867 1134 1131
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Wales

3rd Line Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wales region.

3rd Line Support Salary Trend in Wales

3rd Line Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Wales region over the 3 months to 21 February 2017.

3rd Line Support Salary Histogram in Wales

3rd Line Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Wales region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +1 5 £35,000 +22.80%
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 21 February 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring 3rd Line Support in the job title.

1 6 (100.00%) Windows
1 6 (100.00%) VMware
1 6 (100.00%) Windows Server 2012
2 4 (66.67%) Windows Server
2 4 (66.67%) Office 365
2 4 (66.67%) Exchange Server 2010
2 4 (66.67%) Microsoft
2 4 (66.67%) Active Directory
2 4 (66.67%) MS Exchange
2 4 (66.67%) SLA
3 3 (50.00%) Windows Server 2003
3 3 (50.00%) Firewall
3 3 (50.00%) Exchange Server 2007
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Hyper-V
4 2 (33.33%) NAS
4 2 (33.33%) Microsoft Azure
4 2 (33.33%) SAN
4 2 (33.33%) vSphere
5 1 (16.67%) WebRTC
5 1 (16.67%) LAMP
5 1 (16.67%) VMware ESX
5 1 (16.67%) Strategic Planning
5 1 (16.67%) Problem Management
5 1 (16.67%) Amazon AWS
5 1 (16.67%) High Availability
5 1 (16.67%) Cisco
5 1 (16.67%) VPN
5 1 (16.67%) Linux
5 1 (16.67%) JBoss

3rd Line Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) Exchange Server 2010
1 4 (66.67%) MS Exchange
2 3 (50.00%) Exchange Server 2007
3 1 (16.67%) Apache
3 1 (16.67%) IIS
3 1 (16.67%) JBoss
3 1 (16.67%) Tomcat
Cloud Services
1 4 (66.67%) Office 365
2 2 (33.33%) Microsoft Azure
3 1 (16.67%) Amazon AWS
Communications & Networking
1 3 (50.00%) Firewall
2 2 (33.33%) NAS
2 2 (33.33%) SAN
3 1 (16.67%) VPN
Database & Business Intelligence
1 1 (16.67%) SQL Server
Development Applications
1 1 (16.67%) Ant
Libraries, Frameworks & Software Standards
1 1 (16.67%) LAMP
1 1 (16.67%) WebRTC
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows Server 2012
2 4 (66.67%) Windows Server
3 3 (50.00%) Windows Server 2003
4 2 (33.33%) Windows Server 2008
5 1 (16.67%) Linux
5 1 (16.67%) Unix
Processes & Methodologies
1 1 (16.67%) High Availability
1 1 (16.67%) ITIL
1 1 (16.67%) Problem Management
1 1 (16.67%) Strategic Planning
Programming Languages
1 1 (16.67%) SQL
Quality Assurance & Compliance
1 4 (66.67%) SLA
System Software
1 4 (66.67%) Active Directory
2 2 (33.33%) Hyper-V
2 2 (33.33%) vSphere
3 1 (16.67%) VMware ESX
Vendors
1 6 (100.00%) VMware
2 4 (66.67%) Microsoft
3 1 (16.67%) Cisco