The statistics below represent IT jobs advertised across the Wales region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 107 85 93
Rank change year-on-year
-22 +8
Permanent jobs requiring a 3rd Line Support 2 21 8
As % of all permanent IT jobs located in Wales 0.16% 1.61% 0.62%
As % of the Job Titles category 0.16% 1.65% 0.63%
Number of salaries quoted 2 20 5
Median salary £37,500 £24,750 £39,000
Median salary % change year-on-year
+51.51% -36.53%
90% offered a salary of more than £35,500 £20,500 £29,700
10% offered a salary of more than £39,500 £37,500 £41,100
UK excluding London median salary £33,500 £35,000 £35,000
% change year-on-year
-4.28% -
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1228 1274 1265
As % of all permanent IT jobs located in Wales 96.85% 97.85% 98.44%
Number of salaries quoted 1077 1095 1048
Median salary £37,500 £36,000 £35,000
Median salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,500 £21,500 £22,500
10% offered a salary of more than £52,820 £50,000 £50,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

3rd Line Support
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Wales

3rd Line Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wales region.

3rd Line Support Salary Trend in Wales

3rd Line Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Wales region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -23 2 £37,500 +51.51%
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 3 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring 3rd Line Support in the job title.

1 18 (94.74%) Microsoft
2 17 (89.47%) Windows
3 16 (84.21%) MS Exchange
3 16 (84.21%) VMware
4 15 (78.95%) Firewall
5 14 (73.68%) Windows Server 2012
6 13 (68.42%) Office 365
7 12 (63.16%) Exchange Server 2010
8 11 (57.89%) Exchange Server 2007
8 11 (57.89%) SLA
8 11 (57.89%) Active Directory
8 11 (57.89%) Windows Server 2003
9 9 (47.37%) Windows Server
10 7 (36.84%) Mentoring
10 7 (36.84%) ITIL
11 4 (21.05%) Linux
11 4 (21.05%) LAN
11 4 (21.05%) MCSE
11 4 (21.05%) CCNP
11 4 (21.05%) Cisco Certification
11 4 (21.05%) Microsoft Certification
11 4 (21.05%) ITIL Certification
11 4 (21.05%) High Availability
12 3 (15.79%) Splunk
12 3 (15.79%) SIEM
12 3 (15.79%) iSeries
12 3 (15.79%) VMware Certified Professional (VCP)
12 3 (15.79%) Veeam
12 3 (15.79%) Disaster Recovery
12 3 (15.79%) Finance

3rd Line Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (84.21%) MS Exchange
2 12 (63.16%) Exchange Server 2010
3 11 (57.89%) Exchange Server 2007
4 1 (5.26%) Apache
4 1 (5.26%) Exchange Server 2013
4 1 (5.26%) IIS
4 1 (5.26%) JBoss
4 1 (5.26%) SharePoint
4 1 (5.26%) SharePoint 2010
4 1 (5.26%) SharePoint 2013
4 1 (5.26%) Tomcat
Applications
1 2 (10.53%) MS Excel
Cloud Services
1 13 (68.42%) Office 365
2 2 (10.53%) Microsoft Azure
3 1 (5.26%) Amazon AWS
Communications & Networking
1 15 (78.95%) Firewall
2 4 (21.05%) LAN
3 1 (5.26%) NAS
3 1 (5.26%) SAN
3 1 (5.26%) VoIP
3 1 (5.26%) VPN
3 1 (5.26%) WAN
Database & Business Intelligence
1 1 (5.26%) SQL Server
Development Applications
1 1 (5.26%) Ant
General
1 3 (15.79%) Advertising
1 3 (15.79%) Finance
Libraries, Frameworks & Software Standards
1 1 (5.26%) LAMP
1 1 (5.26%) WebRTC
Miscellaneous
1 3 (15.79%) iSeries
2 1 (5.26%) Clustering
2 1 (5.26%) Data Centre
Operating Systems
1 17 (89.47%) Windows
2 14 (73.68%) Windows Server 2012
3 11 (57.89%) Windows Server 2003
4 9 (47.37%) Windows Server
5 4 (21.05%) Linux
6 3 (15.79%) Data ONTAP
6 3 (15.79%) VyOS
6 3 (15.79%) Windows Server 2008
7 1 (5.26%) Unix
Processes & Methodologies
1 7 (36.84%) ITIL
1 7 (36.84%) Mentoring
2 4 (21.05%) High Availability
3 3 (15.79%) Disaster Recovery
3 3 (15.79%) SIEM
3 3 (15.79%) Virtual Environments
4 2 (10.53%) Continuous Improvement
5 1 (5.26%) Problem Management
5 1 (5.26%) Strategic Planning
Programming Languages
1 3 (15.79%) PowerShell
1 3 (15.79%) Shell Script
2 1 (5.26%) SQL
Qualifications
1 4 (21.05%) CCNP
1 4 (21.05%) Cisco Certification
1 4 (21.05%) ITIL Certification
1 4 (21.05%) MCSE
1 4 (21.05%) Microsoft Certification
2 3 (15.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (57.89%) SLA
System Software
1 11 (57.89%) Active Directory
2 3 (15.79%) VMware Infrastructure
3 2 (10.53%) vSphere
4 1 (5.26%) Hyper-V
4 1 (5.26%) VMware ESX
Systems Management
1 3 (15.79%) Nagios
2 1 (5.26%) Failover Clustering
2 1 (5.26%) Microsoft Clustering
Vendors
1 18 (94.74%) Microsoft
2 16 (84.21%) VMware
3 3 (15.79%) Dell
3 3 (15.79%) IBM
3 3 (15.79%) Intel
3 3 (15.79%) NetApp
3 3 (15.79%) NETGEAR
3 3 (15.79%) Splunk
3 3 (15.79%) Veeam
3 3 (15.79%) Vyatta
4 1 (5.26%) Cisco