The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Third Line Support
Rank 87 89 91
Rank change year-on-year
+2 +2
Permanent jobs requiring a 3rd Line Support 12 11 5
As % of all permanent IT jobs located in Wales 0.937% 0.961% 0.429%
As % of the Job Titles category 0.959% 0.987% 0.452%
Number of salaries quoted 11 10 4
Average salary £30,000 £36,000 £32,500
Average salary % change year-on-year
-16.66% +10.76%
90% offered a salary of more than £29,000 £26,300 £28,550
10% offered a salary of more than £35,000 £37,000 £34,000
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Wales
Permanent IT job ads with a match in the
Job Titles category
1251 1114 1106
As % of all permanent IT jobs located in Wales 97.66% 97.29% 94.94%
Number of salaries quoted 1121 997 1028
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £50,375 £50,000 £45,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
UK

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Wales region as a proportion of the total demand within the Job Titles category.

Wales 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wales region.

Wales 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Wales region over the 3 months to 18 June 2013.

Wales 3rd Line Support Salary Histogram

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Wales region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales +6 12 £30,000 -18.91% 3
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Wales region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 8 (53.33%) Active Directory
2 7 (46.67%) Microsoft
3 6 (40.00%) Java
3 6 (40.00%) Windows
4 5 (33.33%) Exchange Server 2010
4 5 (33.33%) MS Exchange
4 5 (33.33%) SAN
4 5 (33.33%) Cisco
5 4 (26.67%) Windows Server 2008
5 4 (26.67%) VMware
5 4 (26.67%) TCP/IP
5 4 (26.67%) MS Excel
6 3 (20.00%) DHCP
6 3 (20.00%) MCSE
6 3 (20.00%) CSS
6 3 (20.00%) ITIL
6 3 (20.00%) DNS
6 3 (20.00%) Microsoft Certification
6 3 (20.00%) Windows Server 2003
6 3 (20.00%) VMware ESX
6 3 (20.00%) Exchange Server 2007
6 3 (20.00%) Cisco IOS
6 3 (20.00%) Cisco PIX
6 3 (20.00%) Continuous Improvement
6 3 (20.00%) NAS
7 2 (13.33%) Windows 7
7 2 (13.33%) Hyper-V
7 2 (13.33%) Lync
7 2 (13.33%) Windows 8
7 2 (13.33%) Office Communications Server

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Wales region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (20.00%) CSS
Application Platforms
1 5 (33.33%) MS Exchange
1 5 (33.33%) Exchange Server 2010
2 3 (20.00%) Exchange Server 2007
3 2 (13.33%) Office Communications Server
3 2 (13.33%) Lync
3 2 (13.33%) Exchange Server 2003
4 1 (6.667%) ESB
4 1 (6.667%) IIS
Applications
1 4 (26.67%) MS Excel
2 2 (13.33%) MS Project
Communications & Networking
1 5 (33.33%) SAN
2 4 (26.67%) TCP/IP
3 3 (20.00%) DHCP
3 3 (20.00%) DNS
3 3 (20.00%) Cisco IOS
3 3 (20.00%) Cisco PIX
3 3 (20.00%) NAS
4 2 (13.33%) IP Telephony
4 2 (13.33%) VPN
4 2 (13.33%) LAN
4 2 (13.33%) WAN
5 1 (6.667%) Firewall
Database & Business Intelligence
1 2 (13.33%) SQL Server
General
1 2 (13.33%) Advertising
2 1 (6.667%) Finance
Miscellaneous
1 2 (13.33%) Replication
2 1 (6.667%) Clustering
Operating Systems
1 6 (40.00%) Windows
2 4 (26.67%) Windows Server 2008
3 3 (20.00%) Windows Server 2003
4 2 (13.33%) Windows 7
4 2 (13.33%) Windows 8
5 1 (6.667%) UNIX
5 1 (6.667%) Linux
Processes & Methodologies
1 3 (20.00%) ITIL
1 3 (20.00%) Continuous Improvement
2 1 (6.667%) Change Management
2 1 (6.667%) Information Security
2 1 (6.667%) Problem Management
Programming Languages
1 6 (40.00%) Java
2 1 (6.667%) SQL
Qualifications
1 3 (20.00%) MCSE
1 3 (20.00%) Microsoft Certification
2 2 (13.33%) MCITP
3 1 (6.667%) MCTS
3 1 (6.667%) MCSA
System Software
1 8 (53.33%) Active Directory
2 3 (20.00%) VMware ESX
3 2 (13.33%) Hyper-V
3 2 (13.33%) ISA Server
Systems Management
1 2 (13.33%) Norton AntiVirus
1 2 (13.33%) NetBackup
1 2 (13.33%) Backup Exec
1 2 (13.33%) WSUS
Vendors
1 7 (46.67%) Microsoft
2 5 (33.33%) Cisco
3 4 (26.67%) VMware
4 2 (13.33%) JBoss
4 2 (13.33%) Dell
4 2 (13.33%) Avaya
4 2 (13.33%) Veritas
4 2 (13.33%) Symantec
Monmouth, Gwent
A Windows, Server, Exchange, Active Directory, VMware, Networking, Firewall, Mac 3rd line IT Support Technician is required to join this growing organisation. The main responsibilities of the Windows,...
Oscar Associates (UK) Ltd
Salary: £22000 - £30000 per annum + Benefits
Posted: 12 June 2013
View 3rd Line Support jobs Nationwide