The statistics below represent IT jobs advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Third Line Support
UK
Rank 417 371 335
Rank change year-on-year
-46 -36
Permanent jobs requiring a 3rd Line Support 552 834 973
As % of all permanent IT jobs located in the UK 0.66% 0.83% 0.93%
As % of the Job Titles category 0.69% 0.86% 0.96%
Number of salaries quoted 517 744 841
Median salary £37,500 £37,500 £36,500
Median salary % change year-on-year
- +2.73%
90% offered a salary of more than £29,700 £29,000 £28,500
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London median salary £34,500 £35,000 £35,000
% change year-on-year
-1.42% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80056 96820 101312
As % of all permanent IT jobs located in the UK 96.44% 96.45% 96.68%
Number of salaries quoted 66472 81235 84186
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support within the UK.

3rd Line Support Salary Trend in the UK

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support over the 3 months to 22 January 2017 within the UK.

3rd Line Support Salary Histogram in the UK

3rd Line Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 516 £37,500 - 66
London -17 165 £41,000 +5.12% 19
South East -22 130 £40,000 +6.66% 15
West Midlands +3 49 £35,000 +7.69% 8
South West -19 49 £32,500 -2.98% 4
North West -12 46 £31,500 -3.07% 7
Hampshire +10 42 £32,000 -12.32% 3
Yorkshire +40 32 £32,500 - 3
Manchester -10 32 £31,500 -3.07% 4
Berkshire +11 31 £50,000 +33.33% 5
City of London +36 29 £38,500 -3.75% 8
East of England -17 29 £37,500 - 8
Reading +33 23 £50,000 +42.85% 2
West Yorkshire +40 22 £33,750 +17.39% 1
Hertfordshire -15 19 £41,000 +10.81% 4
Leeds +41 16 £34,000 -9.33% 1
Dorset +18 15 £37,500 +23.96% 1
East Midlands +13 15 £35,000 +7.69% 1
Birmingham +6 15 £34,500 -4.82% 1
Wiltshire +6 15 £27,500 -17.91% 1
East Sussex - 14 £45,000 - 1
Brighton - 14 £45,000 - 1
Basingstoke +7 13 £42,500 -2.85% 1
Surrey -13 13 £35,000 -6.66%
Fareham +10 12 £31,000 -1.58% 1
Stockport +16 11 £31,500 +5.00% 1
Staffordshire +7 11 £35,000 +45.83% 1
Bristol +1 11 £32,500 -23.52% 2
Oxfordshire +18 10 £33,750 -18.67% 4
Buckinghamshire +29 9 £40,000 +14.28% 1

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 22 January 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support in the job title.

1 878 (70.81%) Windows
2 717 (57.82%) Active Directory
3 617 (49.76%) VMware
4 578 (46.61%) Microsoft
5 563 (45.40%) Windows Server
6 430 (34.68%) MS Exchange
7 350 (28.23%) Windows Server 2012
8 341 (27.50%) VMware Infrastructure
9 334 (26.94%) ITIL
10 322 (25.97%) Cisco
11 301 (24.27%) Windows Server 2008
12 299 (24.11%) MS Excel
13 291 (23.47%) Citrix
14 289 (23.31%) Firewall
15 271 (21.85%) Office 365
16 261 (21.05%) SQL
17 238 (19.19%) SQL Server
18 222 (17.90%) Hyper-V
19 216 (17.42%) DNS
20 211 (17.02%) Microsoft Certification
21 208 (16.77%) SAN
22 202 (16.29%) Linux
23 194 (15.65%) Exchange Server 2010
24 191 (15.40%) WAN
25 184 (14.84%) LAN
26 182 (14.68%) DHCP
27 171 (13.79%) Cisco Certification
28 164 (13.23%) MCSE
29 159 (12.82%) TCP/IP
30 158 (12.74%) Exchange Server 2013

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 430 (34.68%) MS Exchange
2 194 (15.65%) Exchange Server 2010
3 158 (12.74%) Exchange Server 2013
4 121 (9.76%) IIS
5 92 (7.42%) Skype for Business
6 68 (5.48%) SharePoint
7 65 (5.24%) Exchange Server 2007
8 35 (2.82%) Exchange Server 2003
9 30 (2.42%) Apache
10 17 (1.37%) Blackberry Enterprise Server
11 13 (1.05%) SharePoint 2013
11 13 (1.05%) WebSphere
12 12 (0.97%) Tomcat
13 10 (0.81%) IBM Notes
14 6 (0.48%) CMS
14 6 (0.48%) SharePoint 2010
15 5 (0.40%) IBM Domino
15 5 (0.40%) Site Server
16 4 (0.32%) Confluence
16 4 (0.32%) JBoss
Applications
1 299 (24.11%) MS Excel
2 153 (12.34%) MS Office
3 5 (0.40%) MS PowerPoint
3 5 (0.40%) MS Visio
4 2 (0.16%) Spreadsheet
Business Applications
1 5 (0.40%) Line 50
1 5 (0.40%) Sage X3
1 5 (0.40%) SAP Oil and Gas
2 3 (0.24%) Siebel Analytics
3 2 (0.16%) Dynamics CRM
3 2 (0.16%) EQXanite
3 2 (0.16%) Remedy ITSM
3 2 (0.16%) Visualfiles
4 1 (0.081%) Bankmaster
4 1 (0.081%) Oracle Applications
Cloud Services
1 271 (21.85%) Office 365
2 127 (10.24%) Microsoft Azure
3 52 (4.19%) Amazon AWS
4 18 (1.45%) PaaS
5 16 (1.29%) IaaS
6 15 (1.21%) Mimecast
7 10 (0.81%) SaaS
8 9 (0.73%) Cloud Computing
9 6 (0.48%) OneDrive
10 5 (0.40%) Slack
10 5 (0.40%) Yammer
11 4 (0.32%) G Suite
12 3 (0.24%) Google Cloud Platform
12 3 (0.24%) Virtual Private Cloud
13 2 (0.16%) Adobe Creative Cloud
Communications & Networking
1 289 (23.31%) Firewall
2 216 (17.42%) DNS
3 208 (16.77%) SAN
4 191 (15.40%) WAN
5 184 (14.84%) LAN
6 182 (14.68%) DHCP
7 159 (12.82%) TCP/IP
8 113 (9.11%) VLAN
8 113 (9.11%) VPN
9 84 (6.77%) VoIP
10 53 (4.27%) Internet
11 50 (4.03%) Skype
12 49 (3.95%) Wireless
13 47 (3.79%) Network Security
14 40 (3.23%) Remote Desktop
15 37 (2.98%) MPLS
16 33 (2.66%) Cisco ASA
16 33 (2.66%) NAS
17 29 (2.34%) OSPF
18 27 (2.18%) BGP
Database & Business Intelligence
1 238 (19.19%) SQL Server
2 49 (3.95%) SQL Server 2008
3 24 (1.94%) SQL Server 2012
4 21 (1.69%) SQL Server 2005
5 16 (1.29%) MySQL
6 10 (0.81%) Relational Database
7 9 (0.73%) Oracle Database
8 8 (0.65%) SQL Server 2014
9 6 (0.48%) Amazon RDS
10 5 (0.40%) Big Data
10 5 (0.40%) Oracle BI EE
10 5 (0.40%) PostgreSQL
10 5 (0.40%) Power BI
11 4 (0.32%) Hadoop
11 4 (0.32%) MS Access
11 4 (0.32%) SQL Server Reporting Services
12 3 (0.24%) Oracle Reports
13 2 (0.16%) Oracle Database 10g
13 2 (0.16%) Snowflake Schema
13 2 (0.16%) SQL Server Integration Services
Development Applications
1 11 (0.89%) JIRA
2 9 (0.73%) Git (software)
3 5 (0.40%) MSI
3 5 (0.40%) Subversion
4 4 (0.32%) Visual Studio
5 3 (0.24%) Oracle Forms
5 3 (0.24%) TortoiseSVN
6 2 (0.16%) Ant
6 2 (0.16%) Protractor
6 2 (0.16%) Team Foundation Server
7 1 (0.081%) Jenkins
7 1 (0.081%) Maven
General
1 156 (12.58%) Finance
2 58 (4.68%) Retail
3 49 (3.95%) Telecoms
4 45 (3.63%) Banking
5 30 (2.42%) Law
6 19 (1.53%) Manufacturing
7 18 (1.45%) Back Office
7 18 (1.45%) Legal
8 12 (0.97%) Advertising
9 11 (0.89%) Financial Institution
10 10 (0.81%) Marketing
11 9 (0.73%) Investment Banking
12 7 (0.56%) Automotive
13 6 (0.48%) Front Office
13 6 (0.48%) Games
14 5 (0.40%) Billing
14 5 (0.40%) Electronics
14 5 (0.40%) Publishing
15 4 (0.32%) Multimedia
16 3 (0.24%) Online Betting
Libraries, Frameworks & Software Standards
1 43 (3.47%) Web Services
2 42 (3.39%) .NET
3 22 (1.77%) Software Packaging
3 22 (1.77%) XML
4 15 (1.21%) SOAP
5 13 (1.05%) Middleware
6 6 (0.48%) .NET Framework
6 6 (0.48%) ASP.NET
6 6 (0.48%) Flash
7 5 (0.40%) LAMP
7 5 (0.40%) Unreal Engine
7 5 (0.40%) WSH
8 4 (0.32%) HTML
8 4 (0.32%) Oracle Fusion
9 3 (0.24%) Angular 2
9 3 (0.24%) AngularJS
9 3 (0.24%) ASP.NET Web Forms
9 3 (0.24%) RabbitMQ
9 3 (0.24%) WinForms
10 2 (0.16%) ASP.NET MVC 4
Miscellaneous
1 86 (6.94%) Data Centre
2 63 (5.08%) Analytical Skills
3 57 (4.60%) Driving Licence
4 45 (3.63%) Clustering
5 36 (2.90%) Computer Science
6 27 (2.18%) Blackberry
7 26 (2.10%) Management Information System
8 22 (1.77%) Mathematics
9 18 (1.45%) Enterprise Storage
9 18 (1.45%) Fat Client
9 18 (1.45%) Thin Client
10 17 (1.37%) EPoS
11 15 (1.21%) iSeries
11 15 (1.21%) Replication
12 12 (0.97%) iPad
13 11 (0.89%) Enterprise Software
14 10 (0.81%) Public Cloud
15 9 (0.73%) Foreign Exchange (FX)
15 9 (0.73%) HP StoreVirtual
15 9 (0.73%) Statistics
Operating Systems
1 878 (70.81%) Windows
2 563 (45.40%) Windows Server
3 350 (28.23%) Windows Server 2012
4 301 (24.27%) Windows Server 2008
5 202 (16.29%) Linux
6 158 (12.74%) Windows 7
7 142 (11.45%) Windows Server 2003
8 57 (4.60%) Windows 10
8 57 (4.60%) Windows 8
9 47 (3.79%) Unix
10 29 (2.34%) Mac OS X
11 28 (2.26%) Android
12 25 (2.02%) Apple iOS
13 24 (1.94%) Red Hat Enterprise Linux
14 18 (1.45%) Windows XP
15 11 (0.89%) Solaris
16 7 (0.56%) AIX
16 7 (0.56%) Mac OS
16 7 (0.56%) Ubuntu
17 4 (0.32%) Windows Vista
Processes & Methodologies
1 334 (26.94%) ITIL
2 83 (6.69%) Service Management
3 58 (4.68%) Disaster Recovery
4 54 (4.35%) Migration
5 53 (4.27%) Mentoring
6 46 (3.71%) Service Delivery
7 41 (3.31%) Root Cause Analysis
8 40 (3.23%) Change Management
9 36 (2.90%) Project Management
10 32 (2.58%) Agile Software Development
11 31 (2.50%) Patch Management
12 30 (2.42%) Incident Management
12 30 (2.42%) Server Virtualisation
13 28 (2.26%) High Availability
14 27 (2.18%) Coaching
14 27 (2.18%) E-Commerce
14 27 (2.18%) ITIL V3
15 25 (2.02%) Mobile Device Management
16 24 (1.94%) Application Virtualisation
17 23 (1.85%) Server Building
Programming Languages
1 261 (21.05%) SQL
2 131 (10.56%) PowerShell
3 30 (2.42%) C#
4 26 (2.10%) C
4 26 (2.10%) Shell Script
4 26 (2.10%) VB
5 25 (2.02%) Java
6 16 (1.29%) Perl
7 12 (0.97%) PHP
7 12 (0.97%) VBScript
8 10 (0.81%) JavaScript
9 8 (0.65%) Python
9 8 (0.65%) VBA
10 7 (0.56%) T-SQL
11 4 (0.32%) RPG
11 4 (0.32%) VB.NET
11 4 (0.32%) VB6
12 3 (0.24%) Delphi
12 3 (0.24%) PL/SQL
13 2 (0.16%) VC++
Qualifications
1 211 (17.02%) Microsoft Certification
2 171 (13.79%) Cisco Certification
3 164 (13.23%) MCSE
4 142 (11.45%) CCNA
5 110 (8.87%) MCSA
6 75 (6.05%) Degree
7 68 (5.48%) VMware Certified Professional (VCP)
8 60 (4.84%) Security Cleared
9 54 (4.35%) MCITP
10 50 (4.03%) CCNP
10 50 (4.03%) MCP
11 28 (2.26%) ITIL Certification
12 26 (2.10%) SC Cleared
13 15 (1.21%) A+ Certification
14 13 (1.05%) Network+ Certification
15 12 (0.97%) CCIE
16 10 (0.81%) Citrix Certification
17 8 (0.65%) VCP5
18 7 (0.56%) MCTS
19 6 (0.48%) DV Cleared
Quality Assurance & Compliance
1 126 (10.16%) SLA
2 31 (2.50%) PCI DSS
3 15 (1.21%) ISO/IEC 27001
4 6 (0.48%) QA
5 5 (0.40%) Sarbanes-Oxley
6 3 (0.24%) ISO 9000
7 2 (0.16%) HL7
8 1 (0.081%) DICOM
8 1 (0.081%) SSAE 16
System Software
1 717 (57.82%) Active Directory
2 341 (27.50%) VMware Infrastructure
3 222 (17.90%) Hyper-V
4 124 (10.00%) XenApp
5 92 (7.42%) vSphere
6 80 (6.45%) XenDesktop
7 37 (2.98%) Terminal Services
8 32 (2.58%) Microsoft App-V
9 30 (2.42%) VMware ESXi
10 29 (2.34%) VMware ESX
11 27 (2.18%) Virtual Servers
12 22 (1.77%) VMware Server
13 15 (1.21%) Microsoft Virtual Server
14 14 (1.13%) Virtual Desktop
14 14 (1.13%) XenServer
15 12 (0.97%) Virtual Machines
16 11 (0.89%) VMware Workstation
17 4 (0.32%) Firmware
17 4 (0.32%) ProxySG
17 4 (0.32%) Xen
Systems Management
1 154 (12.42%) SCCM
2 54 (4.35%) Backup Exec
3 35 (2.82%) WSUS
4 27 (2.18%) Norton AntiVirus
5 21 (1.69%) SCOM
6 16 (1.29%) NetBackup
7 14 (1.13%) Microsoft Clustering
8 12 (0.97%) McAfee ePO
9 11 (0.89%) Opscode Chef
9 11 (0.89%) Puppet
10 10 (0.81%) Tivoli
11 9 (0.73%) Nagios
12 7 (0.56%) Cisco UCCX
13 6 (0.48%) SCOrch
13 6 (0.48%) ZENworks
14 5 (0.40%) Cisco CUCM
14 5 (0.40%) Opsview
14 5 (0.40%) PaperCut
15 4 (0.32%) FortiGate
15 4 (0.32%) Microsoft Intune
Vendors
1 617 (49.76%) VMware
2 578 (46.61%) Microsoft
3 322 (25.97%) Cisco
4 291 (23.47%) Citrix
5 128 (10.32%) HP
6 78 (6.29%) NetApp
7 62 (5.00%) Veeam
8 58 (4.68%) Symantec
9 51 (4.11%) Avaya
10 48 (3.87%) IBM
11 46 (3.71%) Dell
12 41 (3.31%) Oracle
13 40 (3.23%) EMC
14 33 (2.66%) CheckPoint
15 29 (2.34%) Juniper
16 25 (2.02%) SolarWinds
16 25 (2.02%) SonicWALL
17 24 (1.94%) Intel Security
18 22 (1.77%) Red Hat
19 20 (1.61%) Apple
London
Harrington Starr
Salary: £40000 - £45000 per annum + bonus, benefits + training
Posted: 9 hours ago
Derby, Derbyshire
Senitor Associates
Salary: £23000 - £27000 per annum
Posted: 2 days ago
Crawley, West Sussex
Stott & May
Salary: £34000 - £36500 per annum + Bonus
Posted: 2 days ago
Blandford Forum, Dorset
Team Jobs
Salary: From £22,000 to £26,000 per annum 24days hols,career prog,MS training
Posted: Yesterday
Knutsford, Cheshire
Oscar
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Stafford-Sharp Associates
Salary: £25000 - £33000 per annum
Posted: 2 days ago
City, London
Oscar
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Hereford, Herefordshire
360 Resourcing Solutions
Salary: £30k - 35k per year + Superb Benefits
Posted: 2 days ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum + Benefits package
Posted: 4 days ago
Rugby, Warwickshire
ReThink Recruitment
Posted: 6 days ago
Cambridgeshire
Greywood Associates Limited
Salary: £30000 - £38000 per annum + Benefits
Posted: 4 days ago
South East London
Eligo Recruitment Ltd
Salary: £30000 - £35000 per annum
Posted: 3 days ago
City, London
Itecco
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Manchester, Lancashire
Search Consultancy
Posted: 5 days ago
Brighton, East Sussex
Bluetownonline
Posted: 2 days ago
Salford, Lancashire
Premier IT
Posted: 5 days ago
Hatfield, Hertfordshire
Webrecruit
Salary: Up to £35,000 per annum Plus Benefits
Posted: 3 days ago
Bristol, Avon
Senitor Associates
Salary: £34000 per annum
Posted: 5 days ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: 5 days ago
Cambridge, Cambridgeshire
The One Group
Salary: £28k - 32k per year
Posted: 6 days ago
City, London
Michael Bailey Associates
Salary: Market Salary
Posted: 4 days ago
Central London / West End
Xist4 IT Recruitment
Salary: £35-40,000 + Good Bens
Posted: 6 days ago
Farnborough, Hampshire
The People Network
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 5 days ago
Oxford, Oxfordshire
Source Technology
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
Warrington, Cheshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + + Comprehensive Bens Package
Posted: 4 days ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £29250 per annum + pen, 5w hol, DIS, salary increments
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £32000 per annum
Posted: 6 days ago
Reading, Berkshire
Davanti Solutions
Salary: From £35,000 to £37,000 per annum
Posted: 5 days ago