The statistics below represent IT jobs advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Third Line Support
Rank 371 400 358
Rank change year-on-year
+29 -42
Permanent jobs requiring a 3rd Line Support 777 802 971
As % of all permanent IT jobs located in the UK 0.79% 0.73% 0.83%
As % of the Job Titles category 0.82% 0.76% 0.86%
Number of salaries quoted 703 716 844
Median salary £35,000 £37,500 £36,000
Median salary % change year-on-year
-6.66% +4.16%
90% offered a salary of more than £28,500 £27,500 £28,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London median salary £34,500 £35,000 £34,000
% change year-on-year
-1.42% +2.94%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94461 105686 113159
As % of all permanent IT jobs located in the UK 96.45% 96.30% 96.48%
Number of salaries quoted 79465 87260 92188
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support within the UK.

3rd Line Support Salary Trend in the UK

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support over the 3 months to 29 July 2016 within the UK.

3rd Line Support Salary Histogram in the UK

3rd Line Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 720 £35,250 -6.00% 67
London +24 213 £39,000 -2.50% 21
South East +2 175 £37,500 -2.59% 19
South West +22 74 £32,500 +6.55% 10
East of England +35 70 £32,500 -8.45% 1
West Midlands -2 53 £32,500 +11.11% 5
Yorkshire +37 46 £30,000 -7.69% 1
East Midlands +23 46 £32,500 -13.33%
North West +2 45 £34,000 +7.93% 9
Wiltshire +48 42 £32,500 +14.03% 5
Berkshire +5 40 £42,500 +18.05% 6
West Yorkshire +32 38 £30,000 -4.00% 1
Hampshire +14 38 £33,500 -25.55% 5
Surrey -10 30 £41,250 +3.12% 2
Hertfordshire +22 27 £37,500 +7.14%
Birmingham +1 27 £32,500 +6.55% 2
West Sussex +20 26 £46,500 +72.22% 1
Reading +6 26 £45,000 +30.43% 2
City of London +30 25 £36,250 -9.37% 5
Leeds +23 24 £31,000 -2.36% 1
Crawley - 24 £46,500 - 1
Chippenham +18 22 £32,500 +1.56% 1
Essex +3 19 £32,500 -8.45%
Wales +1 19 £27,500 -23.61%
Oxfordshire -10 19 £35,000 -12.50% 4
Manchester -8 18 £40,000 +30.08% 2
South Wales +1 17 £27,500 -23.61%
Nottinghamshire +20 15 £32,500 +2.49%
Suffolk +13 15 £27,000 -1.81% 1
Nottingham +19 14 £32,500 +6.55%

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 29 July 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support in the job title.

1 1193 (74.66%) Windows
2 887 (55.51%) Active Directory
3 868 (54.32%) Microsoft
4 858 (53.69%) VMware
5 809 (50.63%) Windows Server
6 514 (32.17%) MS Exchange
7 470 (29.41%) Windows Server 2008
8 451 (28.22%) Windows Server 2012
9 449 (28.10%) Citrix
10 410 (25.66%) VMware Infrastructure
11 395 (24.72%) ITIL
12 385 (24.09%) Firewall
13 351 (21.96%) Cisco
14 338 (21.15%) Microsoft Certification
15 323 (20.21%) Hyper-V
15 323 (20.21%) Office 365
16 290 (18.15%) MS Office
17 286 (17.90%) Windows 7
18 283 (17.71%) MS Excel
19 274 (17.15%) SAN
20 264 (16.52%) LAN
21 258 (16.15%) DNS
22 256 (16.02%) Exchange Server 2010
23 252 (15.77%) Linux
24 250 (15.64%) SQL
24 250 (15.64%) Windows Server 2003
25 245 (15.33%) WAN
26 240 (15.02%) SCCM
27 235 (14.71%) MCSE
28 222 (13.89%) SQL Server

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 514 (32.17%) MS Exchange
2 256 (16.02%) Exchange Server 2010
3 161 (10.08%) Exchange Server 2013
4 113 (7.07%) Exchange Server 2007
5 109 (6.82%) SharePoint
6 104 (6.51%) IIS
7 87 (5.44%) Skype for Business
8 42 (2.63%) Exchange Server 2003
9 38 (2.38%) Blackberry Enterprise Server
10 26 (1.63%) Apache
11 19 (1.19%) Tomcat
12 18 (1.13%) CMS
13 14 (0.88%) Exchange Server 2000
14 12 (0.75%) IBM Notes
15 8 (0.50%) IBM Domino
16 7 (0.44%) Office Communications Server
16 7 (0.44%) WebSphere
17 6 (0.38%) SharePoint 2013
17 6 (0.38%) Site Server
18 5 (0.31%) OpenEdge
Applications
1 290 (18.15%) MS Office
2 283 (17.71%) MS Excel
3 25 (1.56%) MS PowerPoint
4 3 (0.19%) MS Visio
5 1 (0.063%) QuarkXPress
Business Applications
1 12 (0.75%) Dynamics CRM
2 5 (0.31%) Dynamics AX
2 5 (0.31%) Unit4 Business World
3 4 (0.25%) Adobe Campaign
4 3 (0.19%) SAP Oil and Gas
5 2 (0.13%) Cognos Planning
5 2 (0.13%) Exstream
5 2 (0.13%) Remedy ITSM
5 2 (0.13%) ResourceLink
5 2 (0.13%) Sage CRM
6 1 (0.063%) Dynamics NAV
6 1 (0.063%) Endur
6 1 (0.063%) Maximo
Cloud Services
1 323 (20.21%) Office 365
2 113 (7.07%) Microsoft Azure
3 53 (3.32%) Amazon AWS
4 25 (1.56%) SaaS
5 16 (1.00%) Cloud Computing
6 15 (0.94%) PaaS
7 12 (0.75%) Google Apps
7 12 (0.75%) Mimecast
8 8 (0.50%) IaaS
9 5 (0.31%) iTunes
10 3 (0.19%) Virtual Private Cloud
11 2 (0.13%) OneDrive
11 2 (0.13%) Yammer
12 1 (0.063%) Adobe Creative Cloud
12 1 (0.063%) Amazon EC2
12 1 (0.063%) Amazon Glacier
12 1 (0.063%) Amazon S3
12 1 (0.063%) Dropbox
12 1 (0.063%) Force.com
12 1 (0.063%) Google Analytics
Communications & Networking
1 385 (24.09%) Firewall
2 274 (17.15%) SAN
3 264 (16.52%) LAN
4 258 (16.15%) DNS
5 245 (15.33%) WAN
6 192 (12.02%) DHCP
7 179 (11.20%) TCP/IP
8 167 (10.45%) VPN
9 115 (7.20%) VoIP
10 70 (4.38%) Internet
11 69 (4.32%) VLAN
12 67 (4.19%) NAS
13 53 (3.32%) NetScaler
14 46 (2.88%) Wireless
15 41 (2.57%) MPLS
16 35 (2.19%) Cisco ASA
17 34 (2.13%) iSCSI
18 27 (1.69%) Wi-Fi
19 26 (1.63%) BGP
20 25 (1.56%) Network Security
Database & Business Intelligence
1 222 (13.89%) SQL Server
2 37 (2.32%) MySQL
3 34 (2.13%) SQL Server 2008
4 31 (1.94%) SQL Server 2012
5 21 (1.31%) SQL Server 2005
6 15 (0.94%) Data Warehouse
7 12 (0.75%) SQL Server Reporting Services
8 9 (0.56%) DB2
9 8 (0.50%) SQL Server Integration Services
10 6 (0.38%) Relational Database
10 6 (0.38%) SQL Server 2014
11 5 (0.31%) BusinessObjects
11 5 (0.31%) Informix
12 4 (0.25%) Big Data
12 4 (0.25%) Oracle Database
13 2 (0.13%) Cognos Impromptu
13 2 (0.13%) Hadoop
14 1 (0.063%) GIS
14 1 (0.063%) SQL Server 2000
14 1 (0.063%) UniData
Development Applications
1 7 (0.44%) JIRA
2 4 (0.25%) Git (software)
2 4 (0.25%) Subversion
3 2 (0.13%) VSS/SourceSafe
4 1 (0.063%) Bugzilla
General
1 163 (10.20%) Finance
2 56 (3.50%) Telecoms
3 55 (3.44%) Law
4 48 (3.00%) Retail
5 45 (2.82%) Legal
6 28 (1.75%) Banking
6 28 (1.75%) Publishing
7 19 (1.19%) Back Office
8 16 (1.00%) Manufacturing
9 15 (0.94%) Online Betting
10 14 (0.88%) Advertising
10 14 (0.88%) Pharmaceutical
11 12 (0.75%) Financial Institution
12 10 (0.63%) Marketing
13 9 (0.56%) Games
14 7 (0.44%) French Language
14 7 (0.44%) German Language
15 6 (0.38%) Spanish Language
16 3 (0.19%) Automotive
16 3 (0.19%) Billing
Libraries, Frameworks & Software Standards
1 52 (3.25%) Web Services
2 45 (2.82%) .NET
3 24 (1.50%) XML
4 22 (1.38%) HTML
5 19 (1.19%) Software Packaging
6 17 (1.06%) ASP.NET
6 17 (1.06%) CSS
7 10 (0.63%) SOAP
8 8 (0.50%) Middleware
9 7 (0.44%) COM
9 7 (0.44%) Ruby on Rails
10 6 (0.38%) .NET Framework
11 5 (0.31%) REST
12 4 (0.25%) JSON
12 4 (0.25%) X-Windows
13 3 (0.19%) ASP.NET MVC
13 3 (0.19%) LAMP
14 2 (0.13%) 802.1X
14 2 (0.13%) ASP.NET MVC 3
14 2 (0.13%) WSH
Miscellaneous
1 143 (8.95%) Data Centre
2 94 (5.88%) Clustering
3 84 (5.26%) Analytical Skills
4 67 (4.19%) Blackberry
5 56 (3.50%) Fat Client
5 56 (3.50%) Thin Client
6 43 (2.69%) Driving Licence
6 43 (2.69%) Replication
7 24 (1.50%) Enterprise Software
8 20 (1.25%) Private Cloud
9 17 (1.06%) iPad
9 17 (1.06%) Mathematics
10 15 (0.94%) Client/Server
10 15 (0.94%) Computer Science
10 15 (0.94%) EPoS
10 15 (0.94%) Management Information System
10 15 (0.94%) Smartphone
11 14 (0.88%) Handset
12 13 (0.81%) EqualLogic
13 12 (0.75%) iPhone
Operating Systems
1 1193 (74.66%) Windows
2 809 (50.63%) Windows Server
3 470 (29.41%) Windows Server 2008
4 451 (28.22%) Windows Server 2012
5 286 (17.90%) Windows 7
6 252 (15.77%) Linux
7 250 (15.64%) Windows Server 2003
8 111 (6.95%) Windows 10
9 92 (5.76%) Windows 8
10 64 (4.01%) Unix
11 59 (3.69%) Windows XP
12 46 (2.88%) Red Hat Enterprise Linux
13 39 (2.44%) AIX
14 36 (2.25%) Mac OS X
15 29 (1.81%) Windows 2000 Server
16 23 (1.44%) HPUX
16 23 (1.44%) Ubuntu
17 22 (1.38%) Android
17 22 (1.38%) Solaris
18 18 (1.13%) Apple iOS
Processes & Methodologies
1 395 (24.72%) ITIL
2 106 (6.63%) Disaster Recovery
3 103 (6.45%) Mentoring
4 76 (4.76%) Migration
5 75 (4.69%) Project Management
6 70 (4.38%) Service Management
7 65 (4.07%) Change Management
8 55 (3.44%) Root Cause Analysis
8 55 (3.44%) Service Delivery
9 40 (2.50%) Problem Management
10 37 (2.32%) Coaching
11 35 (2.19%) Time Management
12 34 (2.13%) Kalman Filter
13 33 (2.07%) High Availability
14 30 (1.88%) Data Protection
15 29 (1.81%) Change Control
16 28 (1.75%) Analytics
17 26 (1.63%) Web Filtering
18 25 (1.56%) Incident Management
18 25 (1.56%) Server Building
Programming Languages
1 250 (15.64%) SQL
2 170 (10.64%) PowerShell
3 40 (2.50%) C
4 29 (1.81%) Java
5 26 (1.63%) VBScript
6 22 (1.38%) Bash Shell
6 22 (1.38%) Perl
7 20 (1.25%) C#
8 18 (1.13%) Shell Script
9 16 (1.00%) Python
10 12 (0.75%) JavaScript
11 9 (0.56%) C++
11 9 (0.56%) Korn
11 9 (0.56%) VB
12 7 (0.44%) Ruby
13 6 (0.38%) T-SQL
14 5 (0.31%) AWK
14 5 (0.31%) Progress 4GL
14 5 (0.31%) RPG
14 5 (0.31%) sed
Qualifications
1 338 (21.15%) Microsoft Certification
2 235 (14.71%) MCSE
3 179 (11.20%) Cisco Certification
4 134 (8.39%) Security Cleared
5 130 (8.14%) CCNA
6 128 (8.01%) MCSA
7 95 (5.94%) SC Cleared
8 81 (5.07%) MCITP
9 76 (4.76%) Degree
10 74 (4.63%) VMware Certified Professional (VCP)
11 64 (4.01%) MCP
12 59 (3.69%) CCNP
13 49 (3.07%) ITIL Certification
14 24 (1.50%) Citrix Certification
15 22 (1.38%) MCDST
16 15 (0.94%) DV Cleared
16 15 (0.94%) MCTS
17 14 (0.88%) MCT
18 12 (0.75%) CCA
19 6 (0.38%) CCIE
Quality Assurance & Compliance
1 131 (8.20%) SLA
2 8 (0.50%) ISO/IEC 27001
3 6 (0.38%) QA
4 3 (0.19%) PCI DSS
5 2 (0.13%) Data Quality
5 2 (0.13%) ISAE 3402
6 1 (0.063%) ISO 9001
6 1 (0.063%) Sarbanes-Oxley
6 1 (0.063%) SSAE 16
System Software
1 887 (55.51%) Active Directory
2 410 (25.66%) VMware Infrastructure
3 323 (20.21%) Hyper-V
4 201 (12.58%) XenApp
5 130 (8.14%) vSphere
6 102 (6.38%) XenDesktop
7 90 (5.63%) VMware ESXi
8 65 (4.07%) VMware ESX
9 43 (2.69%) Microsoft App-V
10 39 (2.44%) Terminal Services
11 32 (2.00%) Virtual Servers
12 30 (1.88%) XenServer
13 21 (1.31%) Citrix Presentation Server
13 21 (1.31%) Terminal Server
14 20 (1.25%) Virtual Machines
15 17 (1.06%) BitLocker
16 16 (1.00%) KVM
17 14 (0.88%) VMware Server
18 11 (0.69%) vCloud
19 10 (0.63%) Microsoft Virtual Server
Systems Management
1 240 (15.02%) SCCM
2 109 (6.82%) SCOM
3 85 (5.32%) WSUS
4 64 (4.01%) Backup Exec
5 39 (2.44%) Microsoft Clustering
6 27 (1.69%) Nagios
6 27 (1.69%) NetBackup
7 26 (1.63%) Failover Clustering
8 24 (1.50%) Microsoft Data Protection Manager
9 22 (1.38%) DatAdvantage
10 19 (1.19%) Norton AntiVirus
11 18 (1.13%) AirWatch
12 17 (1.06%) Icinga
12 17 (1.06%) SCDPM
12 17 (1.06%) SCVMM
13 16 (1.00%) FortiGate
13 16 (1.00%) Puppet
14 13 (0.81%) McAfee ePO
14 13 (0.81%) Zenoss
15 12 (0.75%) EMC NetWorker
Vendors
1 868 (54.32%) Microsoft
2 858 (53.69%) VMware
3 449 (28.10%) Citrix
4 351 (21.96%) Cisco
5 187 (11.70%) HP
6 81 (5.07%) IBM
7 69 (4.32%) Dell
8 67 (4.19%) EMC
9 61 (3.82%) Veeam
10 59 (3.69%) Symantec
11 52 (3.25%) NetApp
12 45 (2.82%) Juniper
13 43 (2.69%) Red Hat
14 41 (2.57%) Apple
14 41 (2.57%) F5
15 38 (2.38%) Avaya
16 36 (2.25%) CheckPoint
17 27 (1.69%) Mitel
18 26 (1.63%) Oracle
19 25 (1.56%) Intel Security
Oxford, Oxfordshire
Opus Recruitment Solutions Ltd
Salary: £24000 - £38000 per annum
Posted: 1 hour ago
Berkshire
ninesharp
Salary: £40000 - £45000 per annum + Quarterly Bonus, Pension etc...
Posted: 2 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £40000 per annum + training & benefits
Posted: 21 hours ago
Eastleigh, Hampshire
Austin Fraser
Salary: £35000 - £40000 per annum
Posted: 17 hours ago
Runcorn, Cheshire
Interaction Recruitment PLC
Salary: £30k - 35k per year
Posted: Yesterday
Berkshire
Executive Resource Group
Salary: £35000 - £40000 per annum + 20% shift allowance + benefits
Posted: 44 minutes ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £40,000 per annum + benefits
Posted: 18 hours ago
Chester, Cheshire
Bluetownonline
Salary: £30000 - £35000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Salary: £35000 - £45000 per annum
Posted: Yesterday
Wilmslow, Cheshire
D4 Digital Recruitment
Salary: £32000 - £36000 Per Annum On call allowance
Posted: Yesterday
Oxford, Oxfordshire
Senitor Associates
Salary: 30000
Posted: Yesterday
Bath, Avon
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: 3 days ago
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £32000.00 per annum
Posted: 2 days ago
Corsham, Wiltshire
Global Technology Solutions Ltd
Salary: £40500 per annum
Posted: 2 days ago
Preston, Lancashire
Polar Recruitment
Salary: £23000 - £29000 per annum + pension, maybe company car
Posted: 3 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £28000 - £30000 per annum, Benefits Excellent benefits
Posted: 3 days ago
Wiltshire
Opus Recruitment Solutions Ltd
Salary: £34000 - £38000 per annum
Posted: 4 days ago
Walton-On-Thames, Surrey
Blue Juice Recruitment
Salary: From £38,000 to £40,000 per annum Car parking and further education su
Posted: 2 days ago
Petersfield, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £32000 per annum
Posted: 3 days ago
City, London
Best Practice Talent Solutions
Salary: From £25,000 to £36,000 per annum dependent on current rate and experi
Posted: 3 days ago
London
Colossus Associates
Salary: £40000 - £50000 per annum, Benefits Excellent
Posted: 2 days ago
Bristol, Avon
Evolution Recruitment Solutions
Salary: 30,000 - 40,000
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Search Consultancy
Salary: £35000 - £38000 per annum + excellent benefits.
Posted: 4 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 2 days ago
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: 2 days ago
Camberley, Surrey
Dane Partnership
Salary: Circa £28-32k negotiable dependent on experience
Posted: 4 days ago
Cheshire
Mortimer Spinks
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Cheshire
D4 Digital Recruitment
Salary: £28000 - £36000 Per Annum On call allowance
Posted: 3 days ago
Bristol, Avon
Franklin Bates
Salary: From £20,000 to £35,000 per annum
Posted: 2 days ago
Corsham, Wiltshire
Global Technology Solutions Ltd
Salary: £40500 per annum
Posted: 2 days ago