The statistics below represent IT jobs advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Third Line Support
Rank 377 366 354
Rank change year-on-year
-11 -12
Permanent jobs requiring a 3rd Line Support 756 921 989
As % of all permanent IT jobs located in the UK 0.77% 0.84% 0.83%
As % of the Job Titles category 0.80% 0.87% 0.86%
Number of salaries quoted 661 804 890
Median salary £36,000 £37,500 £35,000
Median salary % change year-on-year
-4.00% +7.14%
90% offered a salary of more than £28,500 £28,250 £28,000
10% offered a salary of more than £45,000 £50,000 £47,500
UK excluding London median salary £35,000 £36,000 £33,500
% change year-on-year
-2.77% +7.46%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94567 105846 115549
As % of all permanent IT jobs located in the UK 96.29% 96.48% 96.49%
Number of salaries quoted 79566 86840 94644
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £69,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support within the UK.

3rd Line Support Salary Trend in the UK

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support over the 3 months to 29 May 2016 within the UK.

3rd Line Support Salary Histogram in the UK

3rd Line Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 716 £37,000 -1.33% 78
South East +16 197 £38,000 -1.29% 21
London -62 193 £38,750 +0.64% 22
West Midlands -4 67 £34,000 +4.61% 5
East of England +15 66 £37,500 +7.14% 5
North West +21 57 £35,000 +11.11% 12
Hampshire +25 54 £38,000 -15.55% 3
South West -7 50 £32,000 -1.53% 5
Yorkshire +24 45 £34,000 -2.85% 4
East Midlands +20 43 £33,000 -8.33% 3
Surrey -34 43 £40,000 +8.10% 1
Berkshire +11 39 £37,000 -0.67% 6
Manchester +17 38 £36,000 +30.90% 7
West Yorkshire +17 36 £34,500 -1.42% 4
City of London +32 29 £32,000 -20.00% 4
Hertfordshire +18 28 £37,500 +7.14% 1
Birmingham -5 26 £32,500 - 2
Kent +14 20 £36,250 -5.84%
Leeds +10 19 £35,000 - 4
Buckinghamshire +33 18 £32,500 -15.03% 4
Wiltshire +15 18 £32,500 +16.07%
Reading +15 17 £35,000 +1.44% 3
Milton Keynes +36 16 £32,000 +1.58% 4
Essex +16 13 £47,500 +26.66% 1
Cambridgeshire -15 13 £40,500 -10.00% 1
Weybridge - 13 £32,000 -
Gloucestershire -9 12 £32,500 -5.79% 1
Dorset +19 11 £30,250 -24.37% 1
Northamptonshire +19 11 £41,500 +3.75% 2
Lincolnshire +4 11 £29,500 -9.23%

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 29 May 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support in the job title.

1 1172 (71.95%) Windows
2 877 (53.84%) VMware
3 863 (52.98%) Active Directory
4 847 (52.00%) Microsoft
5 788 (48.37%) Windows Server
6 540 (33.15%) MS Exchange
7 500 (30.69%) Windows Server 2008
8 468 (28.73%) Windows Server 2012
9 449 (27.56%) Citrix
10 430 (26.40%) Firewall
11 399 (24.49%) VMware Infrastructure
11 399 (24.49%) Cisco
12 362 (22.22%) ITIL
13 319 (19.58%) SAN
14 310 (19.03%) MS Excel
15 308 (18.91%) Microsoft Certification
16 281 (17.25%) Hyper-V
17 279 (17.13%) Office 365
17 279 (17.13%) MS Office
18 275 (16.88%) Windows 7
18 275 (16.88%) Exchange Server 2010
19 269 (16.51%) LAN
20 258 (15.84%) SQL
21 255 (15.65%) Windows Server 2003
22 249 (15.29%) SQL Server
23 243 (14.92%) Linux
24 241 (14.79%) WAN
25 232 (14.24%) DNS
26 225 (13.81%) MCSE
27 213 (13.08%) SCCM

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 540 (33.15%) MS Exchange
2 275 (16.88%) Exchange Server 2010
3 198 (12.15%) Exchange Server 2013
4 136 (8.35%) IIS
5 113 (6.94%) Exchange Server 2007
6 108 (6.63%) SharePoint
7 77 (4.73%) Skype for Business
8 64 (3.93%) Exchange Server 2003
9 38 (2.33%) Blackberry Enterprise Server
10 30 (1.84%) Exchange Server 2000
10 30 (1.84%) Tomcat
11 24 (1.47%) Apache
12 20 (1.23%) WebSphere
13 15 (0.92%) CMS
14 10 (0.61%) IBM Notes
15 9 (0.55%) SharePoint Server
15 9 (0.55%) Site Server
16 8 (0.49%) MQSeries
16 8 (0.49%) Office Communications Server
16 8 (0.49%) SharePoint 2013
Applications
1 310 (19.03%) MS Excel
2 279 (17.13%) MS Office
3 12 (0.74%) MS PowerPoint
4 7 (0.43%) Adobe Creative Suite
5 4 (0.25%) MS Visio
6 2 (0.12%) Adobe Premiere
6 2 (0.12%) Spreadsheet
Business Applications
1 13 (0.80%) Dynamics CRM
2 8 (0.49%) Unit4 Business World
3 5 (0.31%) Dynamics AX
4 4 (0.25%) Adobe Campaign
4 4 (0.25%) Cognos Planning
4 4 (0.25%) ResourceLink
4 4 (0.25%) SAP Oil and Gas
5 3 (0.18%) Dynamics NAV
6 2 (0.12%) Exstream
6 2 (0.12%) SAP SRM
7 1 (0.061%) Endur
7 1 (0.061%) Maximo
7 1 (0.061%) Primavera
7 1 (0.061%) Remedy ITSM
7 1 (0.061%) Sage CRM
Cloud Services
1 279 (17.13%) Office 365
2 90 (5.52%) Microsoft Azure
3 30 (1.84%) SaaS
4 23 (1.41%) Amazon AWS
5 12 (0.74%) Google Apps
5 12 (0.74%) Mimecast
6 10 (0.61%) Cloud Computing
7 5 (0.31%) IaaS
8 3 (0.18%) Amazon EC2
8 3 (0.18%) Amazon Glacier
8 3 (0.18%) Amazon S3
8 3 (0.18%) iTunes
8 3 (0.18%) PaaS
8 3 (0.18%) Virtual Private Cloud
9 2 (0.12%) OneDrive
10 1 (0.061%) Dropbox
10 1 (0.061%) Force.com
Communications & Networking
1 430 (26.40%) Firewall
2 319 (19.58%) SAN
3 269 (16.51%) LAN
4 241 (14.79%) WAN
5 232 (14.24%) DNS
6 179 (10.99%) VPN
7 177 (10.87%) DHCP
8 169 (10.37%) TCP/IP
9 101 (6.20%) VoIP
10 88 (5.40%) Internet
11 71 (4.36%) VLAN
12 64 (3.93%) NAS
13 57 (3.50%) Cisco ASA
14 49 (3.01%) Wireless
15 42 (2.58%) iSCSI
16 40 (2.46%) NetScaler
17 38 (2.33%) Network Security
18 31 (1.90%) Cisco Nexus
19 30 (1.84%) SSL
20 29 (1.78%) MPLS
Database & Business Intelligence
1 249 (15.29%) SQL Server
2 37 (2.27%) SQL Server 2008
3 34 (2.09%) MySQL
4 32 (1.96%) SQL Server 2012
5 29 (1.78%) SQL Server 2005
6 16 (0.98%) Data Warehouse
7 10 (0.61%) SQL Server Integration Services
8 7 (0.43%) BusinessObjects
8 7 (0.43%) Relational Database
8 7 (0.43%) SQL Server Reporting Services
9 6 (0.37%) SQL Server 2014
10 5 (0.31%) Oracle Database
11 4 (0.25%) Big Data
11 4 (0.25%) Cognos Impromptu
11 4 (0.25%) Informix
12 3 (0.18%) Amazon RDS
12 3 (0.18%) GIS
12 3 (0.18%) PostgreSQL
13 2 (0.12%) Hadoop
13 2 (0.12%) IBM InfoSphere
Development Applications
1 11 (0.68%) JIRA
2 9 (0.55%) Toad
3 7 (0.43%) ProC
4 5 (0.31%) Git (software)
4 5 (0.31%) Subversion
5 3 (0.18%) Team Foundation Server
6 2 (0.12%) VSS/SourceSafe
7 1 (0.061%) Atlassian Bamboo
7 1 (0.061%) Bugzilla
7 1 (0.061%) Hudson
7 1 (0.061%) Jenkins
General
1 201 (12.34%) Finance
2 59 (3.62%) Telecoms
3 50 (3.07%) Retail
4 49 (3.01%) Law
5 39 (2.39%) Legal
6 28 (1.72%) Banking
7 24 (1.47%) Advertising
8 21 (1.29%) Pharmaceutical
9 18 (1.10%) Manufacturing
10 15 (0.92%) Publishing
11 10 (0.61%) Back Office
12 9 (0.55%) Financial Institution
12 9 (0.55%) Marketing
13 6 (0.37%) Spanish Language
14 5 (0.31%) Electronics
14 5 (0.31%) Online Betting
15 4 (0.25%) French Language
15 4 (0.25%) Games
15 4 (0.25%) German Language
16 2 (0.12%) Billing
Libraries, Frameworks & Software Standards
1 60 (3.68%) .NET
2 30 (1.84%) XML
3 27 (1.66%) HTML
3 27 (1.66%) Web Services
4 26 (1.60%) ASP.NET
5 18 (1.10%) CSS
6 14 (0.86%) Middleware
7 12 (0.74%) Software Packaging
8 11 (0.68%) ASP.NET MVC
8 11 (0.68%) Ruby on Rails
9 9 (0.55%) ASP.NET MVC 4
9 9 (0.55%) ASP.NET MVC 5
9 9 (0.55%) ASP.NET Web Forms
9 9 (0.55%) WebSphere MQ
10 7 (0.43%) 802.1X
10 7 (0.43%) WSH
11 5 (0.31%) COM
11 5 (0.31%) REST
11 5 (0.31%) X-Windows
12 4 (0.25%) JSON
Miscellaneous
1 124 (7.61%) Data Centre
2 94 (5.77%) Analytical Skills
3 92 (5.65%) Clustering
4 86 (5.28%) Blackberry
5 50 (3.07%) Fat Client
5 50 (3.07%) Thin Client
6 45 (2.76%) Replication
7 37 (2.27%) Driving Licence
8 31 (1.90%) Enterprise Software
9 25 (1.53%) iPhone
10 22 (1.35%) Client/Server
11 21 (1.29%) Computer Science
12 18 (1.10%) Handset
13 17 (1.04%) Smartphone
14 15 (0.92%) Private Cloud
15 14 (0.86%) iPad
16 13 (0.80%) AS400
16 13 (0.80%) EqualLogic
16 13 (0.80%) iSeries
16 13 (0.80%) Management Information System
Operating Systems
1 1172 (71.95%) Windows
2 788 (48.37%) Windows Server
3 500 (30.69%) Windows Server 2008
4 468 (28.73%) Windows Server 2012
5 275 (16.88%) Windows 7
6 255 (15.65%) Windows Server 2003
7 243 (14.92%) Linux
8 130 (7.98%) Windows 8
9 100 (6.14%) Windows 10
10 81 (4.97%) Unix
11 65 (3.99%) Windows XP
12 46 (2.82%) Windows 2000 Server
13 44 (2.70%) Android
14 38 (2.33%) Mac OS X
15 27 (1.66%) Red Hat Enterprise Linux
16 25 (1.53%) Apple iOS
17 22 (1.35%) Ubuntu
18 21 (1.29%) Solaris
19 20 (1.23%) AIX
20 18 (1.10%) CentOS
Processes & Methodologies
1 362 (22.22%) ITIL
2 102 (6.26%) Disaster Recovery
3 78 (4.79%) Change Management
4 75 (4.60%) Mentoring
5 61 (3.74%) Root Cause Analysis
6 60 (3.68%) Service Delivery
7 59 (3.62%) Problem Management
8 58 (3.56%) Service Management
9 55 (3.38%) Project Management
10 47 (2.89%) Migration
11 43 (2.64%) High Availability
12 39 (2.39%) Time Management
13 37 (2.27%) Incident Management
14 36 (2.21%) Data Protection
15 35 (2.15%) CRM
16 28 (1.72%) Load Balancing
17 24 (1.47%) Analytics
18 23 (1.41%) Kalman Filter
19 22 (1.35%) Agile Software Development
19 22 (1.35%) Patch Management
Programming Languages
1 258 (15.84%) SQL
2 155 (9.52%) PowerShell
3 46 (2.82%) VBScript
4 42 (2.58%) Java
5 36 (2.21%) C#
6 33 (2.03%) C
7 28 (1.72%) Bash Shell
7 28 (1.72%) Perl
8 27 (1.66%) JavaScript
9 26 (1.60%) C++
10 22 (1.35%) Python
11 17 (1.04%) Shell Script
12 16 (0.98%) Korn
13 14 (0.86%) Ruby
14 10 (0.61%) VB.NET
15 9 (0.55%) T-SQL
16 8 (0.49%) RPG
16 8 (0.49%) VB
17 5 (0.31%) AWK
17 5 (0.31%) Progress 4GL
Qualifications
1 308 (18.91%) Microsoft Certification
2 225 (13.81%) MCSE
3 185 (11.36%) Cisco Certification
4 133 (8.16%) CCNA
5 112 (6.88%) Security Cleared
6 105 (6.45%) MCSA
7 90 (5.52%) SC Cleared
8 88 (5.40%) VMware Certified Professional (VCP)
9 85 (5.22%) MCITP
10 70 (4.30%) MCP
11 57 (3.50%) CCNP
12 54 (3.31%) Degree
13 40 (2.46%) Citrix Certification
14 33 (2.03%) ITIL Certification
15 21 (1.29%) CCA
15 21 (1.29%) MCDST
16 19 (1.17%) CCIE
17 17 (1.04%) MCTS
18 11 (0.68%) ACSA
19 10 (0.61%) MCT
Quality Assurance & Compliance
1 141 (8.66%) SLA
2 10 (0.61%) ISO/IEC 27001
3 5 (0.31%) QA
4 4 (0.25%) PCI DSS
5 2 (0.12%) Data Quality
5 2 (0.12%) ISAE 3402
System Software
1 863 (52.98%) Active Directory
2 399 (24.49%) VMware Infrastructure
3 281 (17.25%) Hyper-V
4 207 (12.71%) XenApp
5 135 (8.29%) vSphere
6 115 (7.06%) XenDesktop
7 80 (4.91%) VMware ESXi
8 65 (3.99%) VMware ESX
9 43 (2.64%) Terminal Services
10 31 (1.90%) Microsoft App-V
11 30 (1.84%) XenServer
12 26 (1.60%) Terminal Server
13 22 (1.35%) Citrix Presentation Server
14 16 (0.98%) VMware Workstation
15 14 (0.86%) Microsoft Virtual Server
16 12 (0.74%) vCloud
17 11 (0.68%) BitLocker
17 11 (0.68%) VMware Server
18 10 (0.61%) Tivoli Workload Scheduler
19 6 (0.37%) KVM
Systems Management
1 213 (13.08%) SCCM
2 109 (6.69%) SCOM
3 68 (4.17%) Backup Exec
4 66 (4.05%) WSUS
5 26 (1.60%) NetBackup
6 24 (1.47%) Microsoft Data Protection Manager
7 21 (1.29%) Nagios
8 19 (1.17%) AirWatch
8 19 (1.17%) DatAdvantage
9 17 (1.04%) McAfee ePO
9 17 (1.04%) SCDPM
9 17 (1.04%) SCVMM
10 16 (0.98%) FortiGate
11 14 (0.86%) Norton AntiVirus
12 11 (0.68%) Tivoli
13 10 (0.61%) Icinga
14 9 (0.55%) Cisco CUCM
15 8 (0.49%) EMC NetWorker
15 8 (0.49%) XenMobile
16 6 (0.37%) Puppet
Vendors
1 877 (53.84%) VMware
2 847 (52.00%) Microsoft
3 449 (27.56%) Citrix
4 399 (24.49%) Cisco
5 169 (10.37%) HP
6 99 (6.08%) IBM
7 71 (4.36%) Dell
8 62 (3.81%) Symantec
9 61 (3.74%) Veeam
10 60 (3.68%) Apple
11 57 (3.50%) Juniper
11 57 (3.50%) NetApp
12 56 (3.44%) Avaya
12 56 (3.44%) EMC
13 51 (3.13%) CheckPoint
14 50 (3.07%) F5
15 33 (2.03%) Red Hat
16 31 (1.90%) Oracle
17 29 (1.78%) Intel Security
18 24 (1.47%) LANDesk
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: Yesterday
Manchester, Lancashire
Coburg Banks IT
Salary: £27000 - £30000 per annum + Excellent Benefits
Posted: Yesterday
Bridgend, Mid Glamorgan
JGR Recruitment Group
Salary: From £16,000 to £30,000 per annum
Posted: Yesterday
Dorset
Talent International
Salary: £28000 - £30000 per annum
Posted: 4 days ago
London
EXCELerate
Salary: £30,000 per annum Pension
Posted: 5 days ago
Northampton, Northamptonshire
Maclean Moore Consulting
Salary: From £45,000 to £50,000 per annum
Posted: 3 days ago
West Sussex
Candidate Source
Salary: £23,000 - £28,000 per annum starting salary
Posted: 2 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £43.28 per hour
Posted: 2 days ago
London
Austin Fraser
Salary: £45000 - £55000 per annum + benefits
Posted: 3 days ago
Walsall, West Midlands (County)
Bluetownonline
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: Yesterday
Liverpool, Merseyside
Mortimer Spinks
Salary: £32000 - £36000 per annum
Posted: 3 days ago
West Sussex
Comtecs
Salary: £48000 - £50000 Per Annum +Oncall +Bonus
Posted: Yesterday
Central London / West End
Complete Tech Limited
Salary: Up to £40,000 per annum +4X basic salary life cover+travel insurance+p
Posted: 2 days ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £25000 - £30000 Per Annum
Posted: 3 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
Rossendale, Lancashire
Oscar
Salary: £25000 - £30000 per annum + Training, Benefits
Posted: 3 days ago
Bracknell, Berkshire
Vantage Recruitment Solutions Ltd
Salary: From £40,000 to £50,000 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Ascent People Ltd
Salary: £32000 - £36000 per annum + Bonus, Pension, Gym
Posted: 4 days ago
Solihull, West Midlands (County)
VIQU
Salary: Market related
Posted: 2 days ago
Birmingham, West Midlands (County)
Venturi
Salary: £30000 - £35000 per annum + Benefits + Bonus
Posted: 4 days ago
London
Refreshing Recruitment
Salary: £38000 - £40000 per annum + bens
Posted: 2 days ago
London
Computer People
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Negotiable on skills and experience
Posted: 4 days ago
City, London
Franklin Fitch Limited
Salary: From £27,000 to £39,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: Yesterday
Peterborough, Cambridgeshire
Network ITR
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Aldershot, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £45,000 per annum + benefits package
Posted: 6 days ago
Cheshire
Mortimer Spinks
Posted: 5 days ago