The statistics below represent IT jobs advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 396 394 335
Rank change year-on-year
-2 -59
Permanent jobs requiring a 3rd Line Support 636 804 1044
As % of all permanent IT jobs located in the UK 0.71% 0.76% 0.92%
As % of the Job Titles category 0.74% 0.79% 0.95%
Number of salaries quoted 587 729 921
Median salary £35,000 £37,500 £36,000
Median salary % change year-on-year
-6.66% +4.16%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £49,500 £50,000 £47,500
UK excluding London median salary £33,700 £35,000 £35,000
% change year-on-year
-3.71% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86446 102226 109753
As % of all permanent IT jobs located in the UK 96.45% 96.57% 96.67%
Number of salaries quoted 71817 85217 90858
Median salary £45,500 £45,000 £45,000
Median salary % change year-on-year
+1.11% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £69,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

3rd Line Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support within the UK.

3rd Line Support Salary Trend in the UK

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support over the 3 months to 10 December 2016 within the UK.

3rd Line Support Salary Histogram in the UK

3rd Line Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 606 £35,000 -6.66% 74
London -39 190 £42,500 +8.97% 16
South East +19 147 £35,000 -6.66% 19
North West -10 59 £30,000 -7.69% 8
South West +2 57 £32,500 -1.51% 6
West Midlands -6 52 £36,500 +10.60% 7
Hampshire +17 48 £31,500 -10.00% 3
City of London +19 39 £38,500 -1.28% 2
Berkshire +49 37 £42,500 +13.33% 3
East Midlands +34 36 £35,000 -15.15% 1
Yorkshire +34 35 £32,500 -7.14% 9
Manchester -4 34 £31,500 -3.07% 4
East of England -17 27 £37,500 - 8
Dorset +36 25 £37,500 -25.00% 3
West Yorkshire +36 24 £32,500 - 4
Nottinghamshire +15 21 £34,875 -0.35%
Reading +33 20 £45,000 +38.46% 3
Nottingham +18 20 £34,750 -0.71%
Birmingham -6 20 £35,750 +2.14% 1
Surrey -17 19 £37,500 - 4
Hertfordshire -22 18 £37,500 - 4
Leeds +32 16 £32,500 -13.33% 3
Cheshire +19 14 £29,000 -10.76% 4
Oxfordshire +30 13 £35,000 -6.66% 3
Fareham +13 13 £31,000 -17.88% 1
Bournemouth - 13 £37,500 - 1
Poole +13 11 £31,250 +3.30% 1
Wiltshire -3 11 £32,500 -7.14%
Scotland +25 10 £37,500 -6.25%
Bristol +15 10 £32,500 -23.52% 2

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 10 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support in the job title.

1 994 (72.50%) Windows
2 793 (57.84%) Active Directory
3 683 (49.82%) VMware
4 674 (49.16%) Microsoft
5 652 (47.56%) Windows Server
6 477 (34.79%) MS Exchange
7 382 (27.86%) Windows Server 2012
8 376 (27.43%) ITIL
9 374 (27.28%) VMware Infrastructure
10 339 (24.73%) Windows Server 2008
10 339 (24.73%) Citrix
11 332 (24.22%) Firewall
12 321 (23.41%) Office 365
13 311 (22.68%) Cisco
13 311 (22.68%) MS Excel
14 284 (20.71%) SQL
15 281 (20.50%) Hyper-V
16 267 (19.47%) Microsoft Certification
17 242 (17.65%) SQL Server
18 239 (17.43%) DNS
19 228 (16.63%) SAN
20 223 (16.27%) Exchange Server 2010
21 219 (15.97%) Linux
22 215 (15.68%) WAN
23 208 (15.17%) LAN
24 205 (14.95%) DHCP
25 199 (14.51%) MCSE
26 176 (12.84%) SCCM
27 175 (12.76%) Cisco Certification
28 171 (12.47%) MS Office

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 477 (34.79%) MS Exchange
2 223 (16.27%) Exchange Server 2010
3 157 (11.45%) Exchange Server 2013
4 120 (8.75%) IIS
5 93 (6.78%) Exchange Server 2007
6 83 (6.05%) Skype for Business
7 80 (5.84%) SharePoint
8 32 (2.33%) Apache
9 21 (1.53%) Exchange Server 2003
10 16 (1.17%) Blackberry Enterprise Server
11 13 (0.95%) SharePoint 2013
11 13 (0.95%) Tomcat
12 12 (0.88%) WebSphere
13 9 (0.66%) IBM Domino
13 9 (0.66%) IBM Notes
14 7 (0.51%) CMS
14 7 (0.51%) SharePoint 2010
15 4 (0.29%) JBoss
16 3 (0.22%) ColdFusion
16 3 (0.22%) JRun
Applications
1 311 (22.68%) MS Excel
2 171 (12.47%) MS Office
3 16 (1.17%) MS PowerPoint
4 5 (0.36%) MS Visio
5 1 (0.073%) QuarkXPress
Business Applications
1 5 (0.36%) Line 50
1 5 (0.36%) Sage X3
1 5 (0.36%) SAP Oil and Gas
2 3 (0.22%) Dynamics CRM
2 3 (0.22%) Siebel Analytics
3 2 (0.15%) EQXanite
3 2 (0.15%) Remedy ITSM
3 2 (0.15%) Visualfiles
4 1 (0.073%) Bankmaster
4 1 (0.073%) Oracle Applications
4 1 (0.073%) Sage CRM
Cloud Services
1 321 (23.41%) Office 365
2 128 (9.34%) Microsoft Azure
3 71 (5.18%) Amazon AWS
4 21 (1.53%) PaaS
5 17 (1.24%) IaaS
6 16 (1.17%) Cloud Computing
7 12 (0.88%) Mimecast
8 10 (0.73%) SaaS
9 6 (0.44%) OneDrive
10 5 (0.36%) Slack
11 4 (0.29%) Yammer
12 3 (0.22%) Adobe Creative Cloud
13 2 (0.15%) G Suite
14 1 (0.073%) Google Analytics
14 1 (0.073%) iTunes
14 1 (0.073%) Virtual Private Cloud
Communications & Networking
1 332 (24.22%) Firewall
2 239 (17.43%) DNS
3 228 (16.63%) SAN
4 215 (15.68%) WAN
5 208 (15.17%) LAN
6 205 (14.95%) DHCP
7 160 (11.67%) TCP/IP
8 127 (9.26%) VPN
9 106 (7.73%) VoIP
10 100 (7.29%) VLAN
11 47 (3.43%) Wireless
12 42 (3.06%) Internet
13 41 (2.99%) MPLS
13 41 (2.99%) Skype
14 39 (2.84%) Network Security
15 36 (2.63%) NAS
16 30 (2.19%) Remote Desktop
17 25 (1.82%) BGP
17 25 (1.82%) OSPF
18 24 (1.75%) Cisco ASA
Database & Business Intelligence
1 242 (17.65%) SQL Server
2 51 (3.72%) SQL Server 2008
3 30 (2.19%) SQL Server 2012
4 27 (1.97%) SQL Server 2005
5 21 (1.53%) MySQL
6 8 (0.58%) Relational Database
6 8 (0.58%) SQL Server Reporting Services
7 7 (0.51%) DB2
7 7 (0.51%) SQL Server 2014
8 6 (0.44%) Oracle Database
9 5 (0.36%) Amazon RDS
9 5 (0.36%) Big Data
9 5 (0.36%) PostgreSQL
9 5 (0.36%) Power BI
10 4 (0.29%) Hadoop
10 4 (0.29%) Oracle BI EE
11 3 (0.22%) Oracle Reports
11 3 (0.22%) SQL Server Integration Services
12 2 (0.15%) Azure SQL Database
13 1 (0.073%) NoSQL
Development Applications
1 8 (0.58%) Git (software)
2 7 (0.51%) JIRA
3 4 (0.29%) Subversion
4 3 (0.22%) MSI
4 3 (0.22%) Oracle Forms
4 3 (0.22%) Visual Studio
5 2 (0.15%) Ant
5 2 (0.15%) Protractor
5 2 (0.15%) Team Foundation Server
5 2 (0.15%) TortoiseSVN
6 1 (0.073%) Jenkins
6 1 (0.073%) Maven
General
1 147 (10.72%) Finance
2 49 (3.57%) Retail
3 45 (3.28%) Telecoms
4 43 (3.14%) Banking
5 29 (2.12%) Law
6 24 (1.75%) Legal
7 21 (1.53%) Back Office
8 20 (1.46%) Manufacturing
9 15 (1.09%) Advertising
10 14 (1.02%) Marketing
10 14 (1.02%) Publishing
11 12 (0.88%) Financial Institution
12 10 (0.73%) Games
12 10 (0.73%) Online Betting
13 9 (0.66%) Investment Banking
14 6 (0.44%) Front Office
15 5 (0.36%) Billing
15 5 (0.36%) Electronics
16 4 (0.29%) Automotive
17 3 (0.22%) French Language
Libraries, Frameworks & Software Standards
1 67 (4.89%) Web Services
2 33 (2.41%) .NET
3 28 (2.04%) Software Packaging
4 23 (1.68%) XML
5 22 (1.60%) SOAP
6 9 (0.66%) .NET Framework
6 9 (0.66%) ASP.NET
7 7 (0.51%) Middleware
8 5 (0.36%) CSS
8 5 (0.36%) HTML
8 5 (0.36%) Unreal Engine
8 5 (0.36%) WSH
9 4 (0.29%) Flash
9 4 (0.29%) Oracle Fusion
10 3 (0.22%) ASP.NET MVC
10 3 (0.22%) ASP.NET Web Forms
10 3 (0.22%) LAMP
10 3 (0.22%) RabbitMQ
10 3 (0.22%) Spring
10 3 (0.22%) WinForms
Miscellaneous
1 95 (6.93%) Data Centre
2 77 (5.62%) Analytical Skills
3 61 (4.45%) Driving Licence
4 58 (4.23%) Clustering
5 29 (2.12%) Computer Science
6 27 (1.97%) Blackberry
6 27 (1.97%) Replication
7 22 (1.60%) Mathematics
8 19 (1.39%) Enterprise Storage
9 16 (1.17%) iSeries
10 14 (1.02%) Management Information System
11 13 (0.95%) EPoS
11 13 (0.95%) Fat Client
11 13 (0.95%) Thin Client
12 12 (0.88%) Enterprise Software
13 11 (0.80%) iPad
14 9 (0.66%) Foreign Exchange (FX)
14 9 (0.66%) User Experience
15 7 (0.51%) EMC VNX
15 7 (0.51%) Video Conferencing
Operating Systems
1 994 (72.50%) Windows
2 652 (47.56%) Windows Server
3 382 (27.86%) Windows Server 2012
4 339 (24.73%) Windows Server 2008
5 219 (15.97%) Linux
6 169 (12.33%) Windows 7
7 149 (10.87%) Windows Server 2003
8 70 (5.11%) Windows 10
9 61 (4.45%) Windows 8
10 51 (3.72%) Unix
11 33 (2.41%) Red Hat Enterprise Linux
12 31 (2.26%) Mac OS X
13 23 (1.68%) Solaris
13 23 (1.68%) Windows XP
14 19 (1.39%) AIX
14 19 (1.39%) Android
14 19 (1.39%) Apple iOS
15 11 (0.80%) Ubuntu
16 6 (0.44%) Mac OS
17 5 (0.36%) SUSE
Processes & Methodologies
1 376 (27.43%) ITIL
2 84 (6.13%) Disaster Recovery
3 76 (5.54%) Mentoring
4 74 (5.40%) Service Management
5 67 (4.89%) Migration
6 57 (4.16%) Project Management
7 45 (3.28%) Change Management
8 39 (2.84%) Service Delivery
9 38 (2.77%) Agile Software Development
10 37 (2.70%) Root Cause Analysis
11 34 (2.48%) Coaching
12 28 (2.04%) E-Commerce
12 28 (2.04%) Patch Management
13 26 (1.90%) Application Virtualisation
13 26 (1.90%) Server Building
14 24 (1.75%) Compatibility Testing
14 24 (1.75%) Incident Management
14 24 (1.75%) Server Virtualisation
14 24 (1.75%) Software Distribution
15 23 (1.68%) Change Control
Programming Languages
1 284 (20.71%) SQL
2 157 (11.45%) PowerShell
3 27 (1.97%) Java
4 25 (1.82%) Shell Script
5 22 (1.60%) C
6 21 (1.53%) VBScript
7 18 (1.31%) C#
8 16 (1.17%) Perl
9 14 (1.02%) VB
10 10 (0.73%) JavaScript
11 9 (0.66%) PHP
12 8 (0.58%) Python
13 5 (0.36%) VBA
14 4 (0.29%) RPG
15 3 (0.22%) T-SQL
15 3 (0.22%) VB.NET
15 3 (0.22%) VB6
16 2 (0.15%) Bash Shell
16 2 (0.15%) Delphi
16 2 (0.15%) TypeScript
Qualifications
1 267 (19.47%) Microsoft Certification
2 199 (14.51%) MCSE
3 175 (12.76%) Cisco Certification
4 141 (10.28%) MCSA
5 134 (9.77%) CCNA
6 88 (6.42%) Security Cleared
7 86 (6.27%) Degree
8 75 (5.47%) VMware Certified Professional (VCP)
9 62 (4.52%) MCITP
10 49 (3.57%) CCNP
11 42 (3.06%) MCP
12 38 (2.77%) SC Cleared
13 34 (2.48%) ITIL Certification
14 13 (0.95%) Citrix Certification
14 13 (0.95%) DV Cleared
15 8 (0.58%) DBS Check
15 8 (0.58%) MCTS
16 7 (0.51%) VCP5
17 6 (0.44%) A+ Certification
17 6 (0.44%) Network+ Certification
Quality Assurance & Compliance
1 137 (9.99%) SLA
2 24 (1.75%) PCI DSS
3 15 (1.09%) ISO/IEC 27001
4 10 (0.73%) QA
5 6 (0.44%) Sarbanes-Oxley
6 2 (0.15%) ISO 9000
7 1 (0.073%) DICOM
7 1 (0.073%) HL7
7 1 (0.073%) ISO 9001
7 1 (0.073%) SSAE 16
System Software
1 793 (57.84%) Active Directory
2 374 (27.28%) VMware Infrastructure
3 281 (20.50%) Hyper-V
4 138 (10.07%) XenApp
5 98 (7.15%) vSphere
6 91 (6.64%) XenDesktop
7 48 (3.50%) VMware ESXi
8 39 (2.84%) VMware ESX
9 36 (2.63%) Microsoft App-V
10 32 (2.33%) Virtual Servers
11 29 (2.12%) Terminal Services
12 18 (1.31%) VMware Server
13 15 (1.09%) Microsoft Virtual Server
13 15 (1.09%) Virtual Desktop
14 10 (0.73%) KVM
14 10 (0.73%) Virtual Machines
14 10 (0.73%) XenServer
15 8 (0.58%) VMware Workstation
16 6 (0.44%) Xen
17 5 (0.36%) Shibboleth
Systems Management
1 176 (12.84%) SCCM
2 54 (3.94%) Backup Exec
3 46 (3.36%) WSUS
4 28 (2.04%) SCOM
5 27 (1.97%) Norton AntiVirus
6 19 (1.39%) Microsoft Clustering
7 18 (1.31%) NetBackup
8 17 (1.24%) Puppet
9 15 (1.09%) Nagios
10 13 (0.95%) McAfee ePO
11 11 (0.80%) Zenoss
12 10 (0.73%) Cobbler
12 10 (0.73%) FreeIPA
12 10 (0.73%) Tivoli
13 9 (0.66%) Opscode Chef
14 7 (0.51%) EMC NetWorker
15 6 (0.44%) Casper Suite
15 6 (0.44%) Cisco UCCX
15 6 (0.44%) SCOrch
16 5 (0.36%) Icinga
Vendors
1 683 (49.82%) VMware
2 674 (49.16%) Microsoft
3 339 (24.73%) Citrix
4 311 (22.68%) Cisco
5 147 (10.72%) HP
6 61 (4.45%) Veeam
7 60 (4.38%) NetApp
8 57 (4.16%) IBM
9 52 (3.79%) Symantec
10 48 (3.50%) Dell
10 48 (3.50%) EMC
11 40 (2.92%) Avaya
12 38 (2.77%) Oracle
13 32 (2.33%) Red Hat
14 24 (1.75%) SolarWinds
15 22 (1.60%) Intel Security
16 21 (1.53%) Apple
16 21 (1.53%) CheckPoint
16 21 (1.53%) SonicWALL
17 20 (1.46%) Sophos
Reading, Berkshire
Etech Partners
Salary: To £50K + Outstanding Bens
Posted: 12 hours ago
Huntingdon, Cambridgeshire
Senitor Associates
Posted: Yesterday
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £40000 per annum + Benefits
Posted: Yesterday
Loughton, Essex
Senitor Associates
Salary: £28000 - £35000 per annum
Posted: Yesterday
City, London
Oscar
Salary: £35000 - £40000 per annum + Benefits
Posted: Yesterday
Dartford, Kent
Oscar
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: Yesterday
Wigan, Lancashire
Search Consultancy
Posted: 2 days ago
East London
Connect Support Services Ltd
Salary: Up to £36,000 per annum
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £40000 per annum + training & benefits
Posted: 3 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £45,000 + Benefits
Posted: Yesterday
West London
onezeero.
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Reading, Berkshire
Reed Technology
Salary: £30000 - £45000 per annum
Posted: Yesterday
Bristol, Avon
n-tier selection limited
Salary: £28000 - £31000 per annum + Excellent Benefits
Posted: 2 days ago
Oxford, Oxfordshire
Understanding Recruitment
Salary: £28000.00 - £35000.00 per annum + Benefits
Posted: 4 days ago
London
Lorien Resourcing
Salary: £60000 - £65000 per annum + Bonus + Benefits
Posted: 3 days ago
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 2 days ago
Maidstone, Kent
Intelligent Recruitment
Salary: From £45,000 to £55,000 per annum Superb base with excellent benefits
Posted: 7 hours ago
Alton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £28000 - £35000 per annum + Benefits + Training
Posted: Yesterday
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 2 days ago
Central London / West End
Involved Solutions Ltd
Salary: £45000.00 - £50000 per annum + Benefits
Posted: 5 days ago
Crewe, Cheshire
Senitor Associates
Salary: £30000 - £35000 per annum + Company Car
Posted: 5 days ago
London
Lorien Resourcing
Salary: £60000 - £63000 per annum + + Excellant Benefits
Posted: 5 days ago
Doncaster, South Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000 per annum + Benefits
Posted: 5 days ago
Camberley, Surrey
Dane Partnership
Salary: circa £32,000 (negotiable dependent on experience)
Posted: 4 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
London
Harrington Starr
Salary: £35000 - £45000 per annum + bonus, benefits + training
Posted: 6 days ago
Hereford, Herefordshire
4it Recruitment Ltd
Salary: From £40,000 to £50,000 per annum plus additional benefits
Posted: 2 days ago
Solihull, West Midlands (County)
Monarch Recruitment
Salary: £33000 - £36000 per annum, Benefits Excellent benefits
Posted: 5 days ago