The statistics below represent IT jobs advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Third Line Support
Rank 387 396 360
Rank change year-on-year
+9 -36
Permanent jobs requiring a 3rd Line Support 721 811 947
As % of all permanent IT jobs located in the UK 0.76% 0.74% 0.83%
As % of the Job Titles category 0.79% 0.77% 0.86%
Number of salaries quoted 629 701 790
Median salary £35,000 £37,500 £35,000
Median salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £47,500 £47,500 £47,500
UK excluding London median salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91719 105001 110310
As % of all permanent IT jobs located in the UK 96.27% 96.26% 96.44%
Number of salaries quoted 76765 87557 89208
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

3rd Line Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support within the UK.

3rd Line Support Salary Trend in the UK

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support over the 3 months to 30 September 2016 within the UK.

3rd Line Support Salary Histogram in the UK

3rd Line Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 676 £35,500 -5.33% 71
London +1 199 £41,500 +4.40% 16
South East -4 140 £37,000 -3.89% 21
South West +34 85 £35,000 +16.66% 7
West Midlands +17 68 £35,000 +22.80% 3
East Midlands +53 52 £34,625 -5.13% 5
Wiltshire +51 49 £35,000 +6.06%
North West -33 45 £32,500 +2.36% 8
Yorkshire +45 43 £32,500 +4.83% 3
Berkshire +12 42 £42,500 +14.86% 3
Hampshire +31 41 £32,000 -8.57% 6
East of England -3 41 £37,500 -1.31% 7
West Yorkshire +39 34 £32,500 -13.37% 2
Nottinghamshire +27 33 £34,750 -4.79% 1
Nottingham +29 32 £34,750 -4.79% 1
Birmingham -15 28 £32,500 - 1
City of London +35 26 £42,500 +8.97% 5
Leeds +43 22 £37,000 -0.09% 2
Chippenham +15 22 £35,000 +6.06%
Cheshire +32 21 £32,500 -20.73% 3
Dorset +35 20 £37,500 +25.00% 2
Hertfordshire +7 20 £38,750 +1.97% 2
Reading +22 16 £45,000 +38.46% 2
Staffordshire +6 15 £35,000 +45.83% 1
Swindon - 15 £37,000 -
Bournemouth - 14 £37,500 - 1
Portsmouth +16 13 £37,500 +7.14%
Buckinghamshire +11 12 £32,000 -1.53% 2
Manchester -35 12 £32,500 +2.36% 3
Andover - 12 £32,000 -

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support in the job title.

1 1112 (74.78%) Windows
2 837 (56.29%) Active Directory
3 785 (52.79%) Microsoft
4 742 (49.90%) Windows Server
5 740 (49.76%) VMware
6 483 (32.48%) MS Exchange
7 421 (28.31%) Windows Server 2012
8 412 (27.71%) ITIL
9 406 (27.30%) Citrix
9 406 (27.30%) Windows Server 2008
10 379 (25.49%) VMware Infrastructure
11 343 (23.07%) Firewall
12 331 (22.26%) Office 365
13 317 (21.32%) Microsoft Certification
14 315 (21.18%) Hyper-V
15 312 (20.98%) MS Excel
16 307 (20.65%) Cisco
17 260 (17.48%) SQL
18 253 (17.01%) DNS
19 247 (16.61%) SAN
20 243 (16.34%) MS Office
20 243 (16.34%) Exchange Server 2010
21 242 (16.27%) SQL Server
22 240 (16.14%) Windows 7
23 239 (16.07%) Linux
24 233 (15.67%) LAN
25 232 (15.60%) WAN
25 232 (15.60%) MCSE
26 231 (15.53%) SCCM
27 211 (14.19%) Windows Server 2003

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 483 (32.48%) MS Exchange
2 243 (16.34%) Exchange Server 2010
3 146 (9.82%) Exchange Server 2013
4 112 (7.53%) Exchange Server 2007
5 107 (7.20%) IIS
6 89 (5.99%) Skype for Business
7 88 (5.92%) SharePoint
8 30 (2.02%) Apache
9 23 (1.55%) Exchange Server 2003
10 21 (1.41%) Blackberry Enterprise Server
11 12 (0.81%) IBM Domino
11 12 (0.81%) IBM Notes
11 12 (0.81%) SharePoint 2013
12 11 (0.74%) CMS
13 9 (0.61%) SharePoint 2010
13 9 (0.61%) Tomcat
14 6 (0.40%) WebSphere
15 2 (0.13%) Exchange Server 5.5
15 2 (0.13%) Exstream Dialogue
15 2 (0.13%) OpenEdge
Applications
1 312 (20.98%) MS Excel
2 243 (16.34%) MS Office
3 22 (1.48%) MS PowerPoint
4 4 (0.27%) MS Visio
5 1 (0.067%) QuarkXPress
Business Applications
1 7 (0.47%) Dynamics CRM
2 4 (0.27%) Adobe Campaign
3 3 (0.20%) SAP Oil and Gas
3 3 (0.20%) Siebel Analytics
4 2 (0.13%) Dynamics AX
4 2 (0.13%) Exstream
4 2 (0.13%) Line 50
4 2 (0.13%) Remedy ITSM
4 2 (0.13%) Sage CRM
4 2 (0.13%) Sage X3
5 1 (0.067%) Bankmaster
5 1 (0.067%) Dynamics NAV
5 1 (0.067%) EQXanite
Cloud Services
1 331 (22.26%) Office 365
2 124 (8.34%) Microsoft Azure
3 61 (4.10%) Amazon AWS
4 24 (1.61%) PaaS
5 15 (1.01%) SaaS
6 12 (0.81%) IaaS
7 11 (0.74%) Cloud Computing
7 11 (0.74%) Mimecast
8 7 (0.47%) Google Apps
9 5 (0.34%) Slack
10 3 (0.20%) iTunes
10 3 (0.20%) OneDrive
10 3 (0.20%) Yammer
11 2 (0.13%) Adobe Creative Cloud
12 1 (0.067%) Google Analytics
Communications & Networking
1 343 (23.07%) Firewall
2 253 (17.01%) DNS
3 247 (16.61%) SAN
4 233 (15.67%) LAN
5 232 (15.60%) WAN
6 204 (13.72%) DHCP
7 164 (11.03%) TCP/IP
8 147 (9.89%) VPN
9 105 (7.06%) VoIP
10 78 (5.25%) VLAN
11 59 (3.97%) Internet
12 50 (3.36%) MPLS
13 47 (3.16%) NAS
14 46 (3.09%) NetScaler
15 37 (2.49%) Wireless
16 34 (2.29%) Network Security
17 30 (2.02%) Remote Desktop
17 30 (2.02%) Skype
18 26 (1.75%) BGP
18 26 (1.75%) OSPF
Database & Business Intelligence
1 242 (16.27%) SQL Server
2 53 (3.56%) SQL Server 2008
3 38 (2.56%) SQL Server 2012
4 35 (2.35%) MySQL
5 28 (1.88%) SQL Server 2005
6 11 (0.74%) Relational Database
6 11 (0.74%) SQL Server Reporting Services
7 9 (0.61%) DB2
8 7 (0.47%) Data Warehouse
8 7 (0.47%) SQL Server Integration Services
9 6 (0.40%) Hadoop
10 5 (0.34%) Informix
10 5 (0.34%) SQL Server 2014
11 4 (0.27%) Big Data
12 3 (0.20%) BusinessObjects
12 3 (0.20%) Oracle BI EE
13 2 (0.13%) Azure SQL Database
13 2 (0.13%) PostgreSQL
13 2 (0.13%) Power BI
14 1 (0.067%) Oracle Database
Development Applications
1 9 (0.61%) Git (software)
2 8 (0.54%) JIRA
3 4 (0.27%) Subversion
4 2 (0.13%) Team Foundation Server
5 1 (0.067%) Bugzilla
5 1 (0.067%) Visual Studio
General
1 141 (9.48%) Finance
2 49 (3.30%) Retail
3 47 (3.16%) Telecoms
4 42 (2.82%) Legal
5 39 (2.62%) Law
6 33 (2.22%) Banking
7 28 (1.88%) Publishing
8 20 (1.34%) Back Office
8 20 (1.34%) Manufacturing
9 16 (1.08%) Online Betting
10 14 (0.94%) Advertising
11 11 (0.74%) Games
12 10 (0.67%) Marketing
13 9 (0.61%) Financial Institution
14 8 (0.54%) French Language
14 8 (0.54%) German Language
15 7 (0.47%) Investment Banking
16 5 (0.34%) Billing
16 5 (0.34%) Front Office
17 4 (0.27%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 62 (4.17%) Web Services
2 37 (2.49%) .NET
3 31 (2.08%) XML
4 27 (1.82%) Software Packaging
5 23 (1.55%) SOAP
6 11 (0.74%) ASP.NET
7 10 (0.67%) HTML
8 8 (0.54%) CSS
9 7 (0.47%) .NET Framework
10 6 (0.40%) WSH
11 5 (0.34%) COM
11 5 (0.34%) Middleware
11 5 (0.34%) Unreal Engine
11 5 (0.34%) X-Windows
12 4 (0.27%) ASP.NET MVC
12 4 (0.27%) JSON
12 4 (0.27%) Oracle Fusion
12 4 (0.27%) REST
13 2 (0.13%) ASP.NET MVC 4
13 2 (0.13%) LAMP
Miscellaneous
1 127 (8.54%) Data Centre
2 90 (6.05%) Clustering
3 83 (5.58%) Analytical Skills
4 59 (3.97%) Driving Licence
5 42 (2.82%) Blackberry
6 41 (2.76%) Fat Client
6 41 (2.76%) Thin Client
7 24 (1.61%) Replication
8 22 (1.48%) Mathematics
9 20 (1.34%) Computer Science
10 17 (1.14%) iPad
11 16 (1.08%) Enterprise Storage
12 15 (1.01%) Client/Server
12 15 (1.01%) Enterprise Software
13 14 (0.94%) Private Cloud
14 12 (0.81%) EPoS
15 11 (0.74%) Handset
15 11 (0.74%) iSeries
15 11 (0.74%) Management Information System
16 10 (0.67%) EMC VNX
Operating Systems
1 1112 (74.78%) Windows
2 742 (49.90%) Windows Server
3 421 (28.31%) Windows Server 2012
4 406 (27.30%) Windows Server 2008
5 240 (16.14%) Windows 7
6 239 (16.07%) Linux
7 211 (14.19%) Windows Server 2003
8 100 (6.72%) Windows 10
9 69 (4.64%) Windows 8
10 49 (3.30%) Unix
11 43 (2.89%) Red Hat Enterprise Linux
12 38 (2.56%) Windows XP
13 32 (2.15%) Mac OS X
14 31 (2.08%) AIX
15 27 (1.82%) Solaris
16 20 (1.34%) Android
17 17 (1.14%) Apple iOS
18 16 (1.08%) HPUX
18 16 (1.08%) Ubuntu
19 8 (0.54%) SUSE
Processes & Methodologies
1 412 (27.71%) ITIL
2 95 (6.39%) Disaster Recovery
3 85 (5.72%) Mentoring
4 79 (5.31%) Migration
5 76 (5.11%) Project Management
6 74 (4.98%) Service Management
7 54 (3.63%) Change Management
8 49 (3.30%) Root Cause Analysis
9 43 (2.89%) Coaching
10 38 (2.56%) Service Delivery
11 37 (2.49%) Agile Software Development
12 29 (1.95%) Change Control
13 28 (1.88%) Problem Management
14 26 (1.75%) High Availability
14 26 (1.75%) Kalman Filter
14 26 (1.75%) Server Building
14 26 (1.75%) Validation
15 25 (1.68%) E-Commerce
15 25 (1.68%) Information Security
15 25 (1.68%) Patch Management
Programming Languages
1 260 (17.48%) SQL
2 174 (11.70%) PowerShell
3 31 (2.08%) C
4 28 (1.88%) VBScript
5 21 (1.41%) Java
5 21 (1.41%) Perl
6 19 (1.28%) C#
7 17 (1.14%) Shell Script
8 14 (0.94%) VB
9 10 (0.67%) Python
10 9 (0.61%) Bash Shell
10 9 (0.61%) PHP
11 6 (0.40%) JavaScript
11 6 (0.40%) T-SQL
12 5 (0.34%) VBA
13 3 (0.20%) Korn
13 3 (0.20%) PL/SQL
14 2 (0.13%) C++
14 2 (0.13%) VB.NET
14 2 (0.13%) VB6
Qualifications
1 317 (21.32%) Microsoft Certification
2 232 (15.60%) MCSE
3 171 (11.50%) Cisco Certification
4 150 (10.09%) MCSA
5 131 (8.81%) Security Cleared
6 130 (8.74%) CCNA
7 85 (5.72%) Degree
8 84 (5.65%) VMware Certified Professional (VCP)
9 79 (5.31%) SC Cleared
10 75 (5.04%) MCITP
11 50 (3.36%) MCP
12 48 (3.23%) ITIL Certification
13 44 (2.96%) CCNP
14 20 (1.34%) Citrix Certification
15 18 (1.21%) DV Cleared
16 15 (1.01%) MCTS
17 12 (0.81%) MCDST
18 9 (0.61%) MCT
19 6 (0.40%) DBS Check
19 6 (0.40%) Network+ Certification
Quality Assurance & Compliance
1 124 (8.34%) SLA
2 14 (0.94%) PCI DSS
3 12 (0.81%) ISO/IEC 27001
4 7 (0.47%) QA
5 6 (0.40%) Sarbanes-Oxley
6 2 (0.13%) ISAE 3402
7 1 (0.067%) ISO 9001
7 1 (0.067%) SSAE 16
System Software
1 837 (56.29%) Active Directory
2 379 (25.49%) VMware Infrastructure
3 315 (21.18%) Hyper-V
4 169 (11.37%) XenApp
5 92 (6.19%) vSphere
6 86 (5.78%) XenDesktop
7 66 (4.44%) VMware ESXi
8 51 (3.43%) VMware ESX
9 40 (2.69%) Microsoft App-V
10 35 (2.35%) Terminal Services
11 33 (2.22%) Virtual Servers
12 18 (1.21%) XenServer
13 16 (1.08%) Citrix Presentation Server
13 16 (1.08%) Virtual Machines
13 16 (1.08%) VMware Server
14 15 (1.01%) KVM
15 14 (0.94%) BitLocker
16 13 (0.87%) Microsoft Virtual Server
16 13 (0.87%) Virtual Desktop
17 11 (0.74%) Terminal Server
Systems Management
1 231 (15.53%) SCCM
2 71 (4.77%) SCOM
3 60 (4.03%) WSUS
4 57 (3.83%) Backup Exec
5 39 (2.62%) Microsoft Clustering
6 27 (1.82%) Norton AntiVirus
7 23 (1.55%) Failover Clustering
8 21 (1.41%) NetBackup
9 18 (1.21%) DatAdvantage
9 18 (1.21%) Nagios
10 16 (1.08%) Tivoli
11 14 (0.94%) Icinga
11 14 (0.94%) Puppet
11 14 (0.94%) SCVMM
11 14 (0.94%) Zenoss
12 13 (0.87%) Cobbler
12 13 (0.87%) FreeIPA
13 12 (0.81%) AirWatch
14 11 (0.74%) EMC NetWorker
15 10 (0.67%) McAfee ePO
Vendors
1 785 (52.79%) Microsoft
2 740 (49.76%) VMware
3 406 (27.30%) Citrix
4 307 (20.65%) Cisco
5 175 (11.77%) HP
6 71 (4.77%) IBM
7 62 (4.17%) EMC
8 58 (3.90%) Symantec
9 57 (3.83%) Veeam
10 52 (3.50%) NetApp
11 48 (3.23%) Dell
12 35 (2.35%) Oracle
13 34 (2.29%) Avaya
14 32 (2.15%) Red Hat
15 31 (2.08%) Apple
16 29 (1.95%) CheckPoint
17 26 (1.75%) F5
18 23 (1.55%) Sophos
19 22 (1.48%) Mitel
20 21 (1.41%) Fortinet
Leicester, Leicestershire
Oscar
Salary: £24000 - £27000 per annum
Posted: 13 hours ago
Gloucestershire
Oscar
Salary: £25000 - £35000 per annum
Posted: 6 hours ago
Cambridge, Cambridgeshire
Senitor Associates
Posted: 7 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £40000 per annum + training & benefits
Posted: 12 hours ago
Nottingham, Nottinghamshire
Rullion IT Plus
Salary: £34000 - £35000 per annum + bonus + benefits
Posted: 6 hours ago
Bristol, Avon
Senitor Associates
Salary: £34000 per annum
Posted: 4 hours ago
City, London
Searchability
Salary: £24000 - £28500 per annum
Posted: 5 hours ago
Winchester, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £27000 - £30000 per annum + Benefits & Bonus
Posted: 12 hours ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £30,000 to £38,000 per annum plus training & benefits
Posted: 11 hours ago
Bolton, Lancashire
Search Consultancy
Salary: £22000 - £26000 per annum + Company Car or Car allowance
Posted: Yesterday
Ripley, Derbyshire
DERBYSHIRE FIRE & RESCUE SERVICE
Salary: Up to £34,196 per annum
Posted: 7 hours ago
City, London
360 Resourcing Solutions
Salary: Up to £45,000
Posted: 4 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £35,000 to £45,000 per annum Salary is approx 35-45k base + bonus
Posted: 12 hours ago
London
Perfect People Recruitment Solutions Ltd
Salary: Competitive
Posted: 5 hours ago
Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: Yesterday
Loughton, Essex
Senitor Associates
Salary: £28000 - £35000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
EXCELerate
Salary: Up to £36,000 per annum Health Care, Life Cover, Pension
Posted: Yesterday
Northwich, Cheshire
Senitor Associates
Salary: £30000 - £34000 per annum
Posted: Yesterday
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £27500 - £35000 per annum + training & benefits
Posted: 2 days ago
Camberley, Surrey
Dane Partnership
Salary: Circa £28-32k negotiable dependent on experience
Posted: Yesterday
London
EXCELerate
Salary: £38,000 per annum Pension
Posted: 3 days ago
Reading, Berkshire
Etech Partners
Salary: To £50K + Outstanding Bens
Posted: 2 days ago
East London
Millshill Recruitment Ltd
Salary: Up to £50,000 per annum + bens
Posted: Yesterday
Watford, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: Yesterday
London
Give-A-Grad-A-Go Ltd
Salary: £35k - 50k per year
Posted: 2 days ago
City, London
Senitor Associates
Salary: £25000 - £30000 per annum + + Good Benefits
Posted: 3 days ago
South West London
Lorien Resourcing
Salary: Negotiable + bonus + shift allowance
Posted: 2 days ago
Derby, Derbyshire
Oscar
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £32000 per annum + Benefits
Posted: 5 hours ago
Newcastle Upon Tyne, Tyne and Wear
Search Consultancy
Posted: 2 days ago