The statistics below represent IT jobs advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Third Line Support
Rank 384 390 356
Rank change year-on-year
+6 -34
Permanent jobs requiring a 3rd Line Support 766 849 1017
As % of all permanent IT jobs located in the UK 0.78% 0.77% 0.84%
As % of the Job Titles category 0.81% 0.79% 0.88%
Number of salaries quoted 690 746 905
Median salary £35,000 £37,500 £36,000
Median salary % change year-on-year
-6.66% +4.16%
90% offered a salary of more than £28,000 £28,000 £28,000
10% offered a salary of more than £46,900 £50,000 £50,000
UK excluding London median salary £34,000 £36,000 £34,000
% change year-on-year
-5.55% +5.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94361 106979 116217
As % of all permanent IT jobs located in the UK 96.39% 96.46% 96.49%
Number of salaries quoted 79501 88148 95129
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support within the UK.

3rd Line Support Salary Trend in the UK

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support over the 3 months to 30 June 2016 within the UK.

3rd Line Support Salary Histogram in the UK

3rd Line Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 715 £35,000 -6.66% 64
London -31 208 £39,000 -2.50% 14
South East +11 191 £37,500 -2.59% 12
East of England +20 62 £37,500 +6.38% 6
South West +18 57 £31,000 -1.58% 8
West Midlands -9 57 £32,500 +1.56% 4
North West +28 52 £33,250 +2.30% 11
Hampshire +27 50 £36,000 -20.00% 3
Yorkshire +40 49 £31,000 -11.42% 7
Berkshire -5 42 £37,000 +7.24% 3
West Yorkshire +47 41 £32,000 -8.57% 6
East Midlands +25 41 £32,500 -9.72% 2
Surrey -8 37 £40,000 +6.66%
Manchester +17 30 £35,000 +16.66% 5
Birmingham -3 28 £32,500 +3.17% 1
Leeds +32 25 £32,000 -8.57% 3
Wiltshire +28 25 £32,000 +12.28% 3
City of London +28 24 £32,000 -32.98% 3
Hertfordshire +11 24 £37,500 +7.14% 2
Reading +5 24 £38,500 +12.40% 2
Essex +15 19 £42,500 +19.71%
West Sussex +9 19 £46,500 +72.22%
Oxfordshire -12 19 £35,000 -12.50% 4
Crawley +5 16 £46,500 -
Wales +3 14 £27,500 -23.61%
Buckinghamshire +26 13 £41,500 +27.69% 1
Kent +16 12 £29,000 -24.67% 1
Suffolk +16 12 £27,250 -16.15% 1
Merseyside +12 12 £32,500 - 1
Southampton +11 12 £38,000 +40.74% 1

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 30 June 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support in the job title.

1 1170 (72.31%) Windows
2 870 (53.77%) VMware
3 864 (53.40%) Active Directory
4 856 (52.90%) Microsoft
5 788 (48.70%) Windows Server
6 515 (31.83%) MS Exchange
7 488 (30.16%) Windows Server 2008
8 456 (28.18%) Windows Server 2012
9 453 (28.00%) Citrix
10 411 (25.40%) VMware Infrastructure
11 400 (24.72%) Firewall
12 379 (23.42%) ITIL
13 365 (22.56%) Cisco
14 326 (20.15%) Microsoft Certification
15 299 (18.48%) Office 365
16 294 (18.17%) Hyper-V
17 287 (17.74%) SAN
18 286 (17.68%) MS Office
19 284 (17.55%) Windows 7
20 283 (17.49%) MS Excel
21 265 (16.38%) LAN
22 259 (16.01%) Exchange Server 2010
23 252 (15.57%) SQL
24 251 (15.51%) Windows Server 2003
25 247 (15.27%) Linux
26 239 (14.77%) WAN
27 238 (14.71%) DNS
28 233 (14.40%) SQL Server
29 232 (14.34%) MCSE
30 226 (13.97%) SCCM

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 515 (31.83%) MS Exchange
2 259 (16.01%) Exchange Server 2010
3 183 (11.31%) Exchange Server 2013
4 119 (7.35%) SharePoint
5 111 (6.86%) Exchange Server 2007
5 111 (6.86%) IIS
6 82 (5.07%) Skype for Business
7 50 (3.09%) Exchange Server 2003
8 39 (2.41%) Blackberry Enterprise Server
9 24 (1.48%) Apache
10 23 (1.42%) Tomcat
11 21 (1.30%) Exchange Server 2000
12 18 (1.11%) CMS
13 15 (0.93%) WebSphere
14 10 (0.62%) IBM Notes
15 9 (0.56%) SharePoint Server
16 8 (0.49%) MQSeries
16 8 (0.49%) Office Communications Server
16 8 (0.49%) SharePoint 2013
17 7 (0.43%) Site Server
Applications
1 286 (17.68%) MS Office
2 283 (17.49%) MS Excel
3 18 (1.11%) MS PowerPoint
4 3 (0.19%) MS Visio
5 2 (0.12%) Spreadsheet
6 1 (0.062%) Adobe Creative Suite
Business Applications
1 12 (0.74%) Dynamics CRM
2 5 (0.31%) Dynamics AX
2 5 (0.31%) Unit4 Business World
3 4 (0.25%) Adobe Campaign
4 3 (0.19%) Dynamics NAV
4 3 (0.19%) SAP Oil and Gas
5 2 (0.12%) Cognos Planning
5 2 (0.12%) Exstream
5 2 (0.12%) ResourceLink
5 2 (0.12%) Sage CRM
6 1 (0.062%) Endur
6 1 (0.062%) Maximo
6 1 (0.062%) Primavera
6 1 (0.062%) Remedy ITSM
Cloud Services
1 299 (18.48%) Office 365
2 93 (5.75%) Microsoft Azure
3 34 (2.10%) Amazon AWS
4 28 (1.73%) SaaS
5 14 (0.87%) Cloud Computing
5 14 (0.87%) Mimecast
6 12 (0.74%) Google Apps
7 6 (0.37%) PaaS
8 4 (0.25%) iTunes
9 3 (0.19%) Amazon EC2
9 3 (0.19%) Amazon Glacier
9 3 (0.19%) Amazon S3
9 3 (0.19%) Virtual Private Cloud
10 2 (0.12%) OneDrive
11 1 (0.062%) Dropbox
11 1 (0.062%) Force.com
11 1 (0.062%) Google Analytics
11 1 (0.062%) IaaS
Communications & Networking
1 400 (24.72%) Firewall
2 287 (17.74%) SAN
3 265 (16.38%) LAN
4 239 (14.77%) WAN
5 238 (14.71%) DNS
6 185 (11.43%) DHCP
7 168 (10.38%) TCP/IP
7 168 (10.38%) VPN
8 103 (6.37%) VoIP
9 81 (5.01%) Internet
10 65 (4.02%) VLAN
11 63 (3.89%) NAS
12 49 (3.03%) NetScaler
13 46 (2.84%) Cisco ASA
14 41 (2.53%) Wireless
15 39 (2.41%) iSCSI
16 35 (2.16%) MPLS
17 33 (2.04%) Network Security
18 27 (1.67%) Wi-Fi
19 26 (1.61%) BGP
Database & Business Intelligence
1 233 (14.40%) SQL Server
2 37 (2.29%) MySQL
2 37 (2.29%) SQL Server 2008
3 31 (1.92%) SQL Server 2005
3 31 (1.92%) SQL Server 2012
4 15 (0.93%) Data Warehouse
5 10 (0.62%) SQL Server Integration Services
5 10 (0.62%) SQL Server Reporting Services
6 6 (0.37%) DB2
6 6 (0.37%) Relational Database
6 6 (0.37%) SQL Server 2014
7 5 (0.31%) BusinessObjects
7 5 (0.31%) Informix
8 4 (0.25%) Big Data
8 4 (0.25%) Oracle Database
9 3 (0.19%) Amazon RDS
10 2 (0.12%) Cognos Impromptu
10 2 (0.12%) Hadoop
10 2 (0.12%) IBM InfoSphere
10 2 (0.12%) SQL Server 2000
Development Applications
1 9 (0.56%) JIRA
2 4 (0.25%) Git (software)
2 4 (0.25%) Subversion
2 4 (0.25%) Toad
3 3 (0.19%) ProC
4 2 (0.12%) VSS/SourceSafe
5 1 (0.062%) Bugzilla
General
1 178 (11.00%) Finance
2 53 (3.28%) Telecoms
3 50 (3.09%) Law
3 50 (3.09%) Retail
4 39 (2.41%) Legal
5 27 (1.67%) Banking
6 24 (1.48%) Publishing
7 20 (1.24%) Pharmaceutical
8 18 (1.11%) Manufacturing
9 17 (1.05%) Advertising
10 16 (0.99%) Back Office
11 11 (0.68%) Financial Institution
12 10 (0.62%) Online Betting
13 8 (0.49%) Marketing
14 6 (0.37%) French Language
14 6 (0.37%) German Language
14 6 (0.37%) Spanish Language
15 4 (0.25%) Games
16 3 (0.19%) Electronics
17 2 (0.12%) Billing
Libraries, Frameworks & Software Standards
1 52 (3.21%) .NET
2 40 (2.47%) Web Services
3 29 (1.79%) XML
4 25 (1.55%) HTML
5 22 (1.36%) ASP.NET
6 19 (1.17%) CSS
7 16 (0.99%) Software Packaging
8 12 (0.74%) Middleware
9 11 (0.68%) Ruby on Rails
10 6 (0.37%) ASP.NET MVC
10 6 (0.37%) COM
10 6 (0.37%) SOAP
11 5 (0.31%) REST
12 4 (0.25%) .NET Framework
12 4 (0.25%) 802.1X
12 4 (0.25%) ASP.NET MVC 4
12 4 (0.25%) ASP.NET MVC 5
12 4 (0.25%) ASP.NET Web Forms
12 4 (0.25%) JSON
12 4 (0.25%) XSLT
Miscellaneous
1 135 (8.34%) Data Centre
2 97 (6.00%) Clustering
3 86 (5.32%) Analytical Skills
4 73 (4.51%) Blackberry
5 55 (3.40%) Fat Client
5 55 (3.40%) Thin Client
6 46 (2.84%) Replication
7 36 (2.22%) Driving Licence
8 30 (1.85%) Enterprise Software
9 20 (1.24%) Private Cloud
10 18 (1.11%) Client/Server
11 17 (1.05%) Computer Science
11 17 (1.05%) iPhone
12 16 (0.99%) Handset
12 16 (0.99%) Management Information System
13 15 (0.93%) EPoS
13 15 (0.93%) iPad
14 14 (0.87%) Mathematics
14 14 (0.87%) Smartphone
15 13 (0.80%) AS400
Operating Systems
1 1170 (72.31%) Windows
2 788 (48.70%) Windows Server
3 488 (30.16%) Windows Server 2008
4 456 (28.18%) Windows Server 2012
5 284 (17.55%) Windows 7
6 251 (15.51%) Windows Server 2003
7 247 (15.27%) Linux
8 115 (7.11%) Windows 10
9 114 (7.05%) Windows 8
10 73 (4.51%) Unix
11 62 (3.83%) Windows XP
12 39 (2.41%) Red Hat Enterprise Linux
13 37 (2.29%) Windows 2000 Server
14 31 (1.92%) AIX
15 30 (1.85%) Mac OS X
16 28 (1.73%) Android
17 22 (1.36%) HPUX
17 22 (1.36%) Ubuntu
18 21 (1.30%) Solaris
19 19 (1.17%) CentOS
Processes & Methodologies
1 379 (23.42%) ITIL
2 103 (6.37%) Disaster Recovery
3 91 (5.62%) Mentoring
4 72 (4.45%) Change Management
5 68 (4.20%) Project Management
6 66 (4.08%) Service Management
7 62 (3.83%) Root Cause Analysis
8 59 (3.65%) Service Delivery
9 57 (3.52%) Migration
10 44 (2.72%) Problem Management
11 43 (2.66%) High Availability
12 34 (2.10%) Time Management
13 32 (1.98%) Kalman Filter
14 31 (1.92%) Incident Management
15 30 (1.85%) Data Protection
16 29 (1.79%) CRM
17 27 (1.67%) Analytics
17 27 (1.67%) Change Control
17 27 (1.67%) Coaching
17 27 (1.67%) Load Balancing
Programming Languages
1 252 (15.57%) SQL
2 162 (10.01%) PowerShell
3 37 (2.29%) C
3 37 (2.29%) VBScript
4 31 (1.92%) Java
5 28 (1.73%) Bash Shell
5 28 (1.73%) Perl
6 25 (1.55%) C#
7 22 (1.36%) Python
8 19 (1.17%) JavaScript
9 17 (1.05%) Shell Script
10 13 (0.80%) Korn
11 12 (0.74%) C++
12 11 (0.68%) Ruby
13 9 (0.56%) VB
14 8 (0.49%) RPG
14 8 (0.49%) VB.NET
15 7 (0.43%) T-SQL
16 5 (0.31%) AWK
16 5 (0.31%) Progress 4GL
Qualifications
1 326 (20.15%) Microsoft Certification
2 232 (14.34%) MCSE
3 185 (11.43%) Cisco Certification
4 131 (8.10%) CCNA
5 116 (7.17%) Security Cleared
6 112 (6.92%) MCSA
7 89 (5.50%) SC Cleared
8 86 (5.32%) MCITP
9 78 (4.82%) VMware Certified Professional (VCP)
10 65 (4.02%) Degree
11 64 (3.96%) MCP
12 61 (3.77%) CCNP
13 43 (2.66%) ITIL Certification
14 31 (1.92%) Citrix Certification
15 24 (1.48%) MCDST
16 16 (0.99%) CCA
17 15 (0.93%) MCTS
18 13 (0.80%) MCT
19 12 (0.74%) CCIE
20 11 (0.68%) DV Cleared
Quality Assurance & Compliance
1 147 (9.09%) SLA
2 9 (0.56%) ISO/IEC 27001
3 6 (0.37%) QA
4 3 (0.19%) PCI DSS
5 2 (0.12%) Data Quality
5 2 (0.12%) ISAE 3402
6 1 (0.062%) ISO 9001
System Software
1 864 (53.40%) Active Directory
2 411 (25.40%) VMware Infrastructure
3 294 (18.17%) Hyper-V
4 208 (12.86%) XenApp
5 135 (8.34%) vSphere
6 114 (7.05%) XenDesktop
7 86 (5.32%) VMware ESXi
8 67 (4.14%) VMware ESX
9 45 (2.78%) Terminal Services
10 40 (2.47%) Microsoft App-V
11 33 (2.04%) Virtual Servers
12 32 (1.98%) XenServer
13 25 (1.55%) Terminal Server
14 20 (1.24%) Citrix Presentation Server
14 20 (1.24%) Virtual Machines
15 16 (0.99%) BitLocker
16 13 (0.80%) VMware Workstation
17 12 (0.74%) Microsoft Virtual Server
17 12 (0.74%) vCloud
17 12 (0.74%) VMware Server
Systems Management
1 226 (13.97%) SCCM
2 107 (6.61%) SCOM
3 80 (4.94%) WSUS
4 71 (4.39%) Backup Exec
5 32 (1.98%) Microsoft Clustering
6 25 (1.55%) NetBackup
7 24 (1.48%) Failover Clustering
8 23 (1.42%) Microsoft Data Protection Manager
9 21 (1.30%) DatAdvantage
10 20 (1.24%) Nagios
11 19 (1.17%) AirWatch
12 18 (1.11%) Norton AntiVirus
13 17 (1.05%) SCDPM
14 16 (0.99%) FortiGate
14 16 (0.99%) Icinga
15 14 (0.87%) SCVMM
16 12 (0.74%) Tivoli
17 11 (0.68%) EMC NetWorker
17 11 (0.68%) Puppet
18 10 (0.62%) McAfee ePO
Vendors
1 870 (53.77%) VMware
2 856 (52.90%) Microsoft
3 453 (28.00%) Citrix
4 365 (22.56%) Cisco
5 178 (11.00%) HP
6 93 (5.75%) IBM
7 68 (4.20%) Dell
7 68 (4.20%) EMC
8 63 (3.89%) Symantec
9 61 (3.77%) Veeam
10 54 (3.34%) NetApp
11 47 (2.90%) F5
11 47 (2.90%) Juniper
12 46 (2.84%) Apple
12 46 (2.84%) Avaya
13 45 (2.78%) CheckPoint
14 41 (2.53%) Red Hat
15 31 (1.92%) Oracle
16 23 (1.42%) Varonis
17 22 (1.36%) LANDesk
West Lothian
FPSG Connect
Salary: Benefits
Posted: 10 hours ago
South West London
Lorien Resourcing
Salary: Negotiable + bonus + shift allowance
Posted: 2 hours ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £40,000 per annum + benefits
Posted: 6 hours ago
East London
Millshill Recruitment Ltd
Salary: Up to £50,000 per annum + bens
Posted: 11 hours ago
London
McGregor Boyall
Salary: £28000 - £45000 per annum
Posted: Yesterday
Preston, Lancashire
Polar Recruitment
Salary: £23000 - £29000 per annum + pension, maybe company car
Posted: Yesterday
Wolverhampton, West Midlands (County)
Opus IT Consulting
Salary: £30000.00 - £40000.00 per annum
Posted: Yesterday
London
Latcom Ltd
Salary: From £40,000 to £43,000 per annum + Bonus + Good Benefits
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £40000 per annum + training & benefits
Posted: 2 days ago
Swindon, Wiltshire
Harvey Nash plc
Salary: £35000 - £45000 per annum
Posted: Yesterday
Greater Manchester
D4 Digital Recruitment
Salary: £28000 - £36000 Per Annum
Posted: Yesterday
Birmingham, West Midlands (County)
Venturi
Salary: £30000 - £35000 per annum + Benefits + Bonus
Posted: Yesterday
South East London
RecruitmentRevolution.com Limited
Salary: From £28,000 to £32,000 per annum + Benefits
Posted: 22 hours ago
London
Capital IT Resourcing LTD
Salary: £40000 - £55000 per annum + bonus and benefits
Posted: Yesterday
Portsmouth, Hampshire
First Point
Salary: £35000.00 - £45000.00 per annum + Bonus + Benefits
Posted: Yesterday
Ipswich, Suffolk
Harvey Nash plc
Salary: £16000 - £25000 per annum + benefits
Posted: 2 days ago
Walsall, West Midlands (County)
Coburg Banks IT
Salary: £27500 - £35000 per annum + Pension, Bonus
Posted: 2 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Runcorn, Cheshire
Interaction Recruitment PLC
Salary: £30k - 35k per year
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £32000 per annum
Posted: 2 days ago
Berkshire
ninesharp
Salary: £40000 - £45000 per annum + Quarterly Bonus, Pension etc...
Posted: 3 days ago
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: 2 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 2 days ago
Bradford, West Yorkshire
4it Recruitment Ltd
Salary: Up to £30,000 per annum + excellent training opportunities
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 2 days ago
City, London
Comtecs
Salary: £55000 - £65000 Per Annum + Bonus + Excellent Benefits
Posted: 2 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £30000 - £32000 per annum
Posted: 3 days ago
Harrogate, North Yorkshire
Inter-vention UK
Salary: £Attractive Salary + Bonus + Fantastic Benefits
Posted: Yesterday
Cheltenham, Gloucestershire
ReThink Recruitment
Salary: £38000.00 - £50000.00 per annum + On-call, Bens
Posted: Yesterday
Manchester, Lancashire
Eutopia Solutions Ltd
Salary: £35000 - £55000 per annum + generous package
Posted: 2 days ago