The table below looks at the statistics for CRM skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 66 75 66
Rank change year-on-year
+9 -9
Permanent jobs citing CRM 36 17 31
As % of all permanent IT jobs located in South Wales 2.85% 1.54% 2.70%
As % of the Processes & Methodologies category 3.46% 2.01% 3.41%
Number of salaries quoted 25 16 12
Average salary £33,000 £32,000 £40,000
Average salary % change year-on-year
+3.12% -20.00%
90% offered a salary of more than £21,000 £27,529 £26,475
10% offered a salary of more than £50,000 £40,750 £48,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1040 844 908
As % of all permanent IT jobs located in South Wales 82.34% 76.31% 78.96%
Number of salaries quoted 897 766 812
Average salary £37,000 £35,000 £35,000
Average salary % change year-on-year
+5.71% -
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £55,000 £55,000 £47,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the South Wales region.

CRM Salary Trend in South Wales

CRM
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing CRM across the South Wales region over the 3 months to 2 September 2015.

CRM Salary Histogram in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the South Wales region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -9 19 £32,750 -7.09% 4
Bridgend +5 8 £34,000 -9.33% 1
Newport - 7 £50,000 -
Torfaen - 1 £16,500 -
CRM
Wales

CRM
Top 30 Related IT Skills in South Wales

For the 6 months to 2 September 2015, IT jobs across the South Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 48 (58.54%) Microsoft
2 44 (53.66%) C#
3 42 (51.22%) .NET
4 41 (50.00%) SQL
5 34 (41.46%) XML
5 34 (41.46%) MS Excel
6 31 (37.80%) HTML
6 31 (37.80%) Dynamics CRM
7 30 (36.59%) ASP.NET
8 28 (34.15%) JavaScript
9 27 (32.93%) SQL Server
10 26 (31.71%) T-SQL
11 21 (25.61%) Windows
12 19 (23.17%) MS Office
12 19 (23.17%) Degree
12 19 (23.17%) AngularJS
13 16 (19.51%) SQL Server 2000
14 14 (17.07%) Microsoft Certification
15 13 (15.85%) SharePoint
16 12 (14.63%) SLA
16 12 (14.63%) Analytical Skills
17 9 (10.98%) SDLC
18 8 (9.76%) Microsoft Azure
18 8 (9.76%) Agile Software Development
18 8 (9.76%) ITIL
19 7 (8.54%) SAP
19 7 (8.54%) Finance
19 7 (8.54%) SharePoint 2010
19 7 (8.54%) SC Cleared
19 7 (8.54%) Security Cleared

CRM
Top Related IT Skills in South Wales by Category

For the 6 months to 2 September 2015, IT jobs across the South Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 13 (15.85%) SharePoint
2 7 (8.54%) SharePoint 2010
3 2 (2.44%) IIS
4 1 (1.22%) CMS
Applications
1 34 (41.46%) MS Excel
2 19 (23.17%) MS Office
3 1 (1.22%) Photoshop
3 1 (1.22%) MS Visio
Business Applications
1 31 (37.80%) Dynamics CRM
2 3 (3.66%) SAP CRM
3 1 (1.22%) SAP Oil and Gas
3 1 (1.22%) Dynamics AX
Cloud Services
1 8 (9.76%) Microsoft Azure
2 5 (6.10%) Amazon AWS
2 5 (6.10%) Office 365
Database & Business Intelligence
1 27 (32.93%) SQL Server
2 16 (19.51%) SQL Server 2000
3 2 (2.44%) Big Data
3 2 (2.44%) MS Access
Development Applications
1 5 (6.10%) Visual Studio
2 4 (4.88%) Team Foundation Server
3 3 (3.66%) StyleCop
3 3 (3.66%) NUnit
General
1 7 (8.54%) Finance
2 4 (4.88%) Retail
2 4 (4.88%) Marketing
3 3 (3.66%) Automotive
4 1 (1.22%) Manufacturing
4 1 (1.22%) Advertising
4 1 (1.22%) Telecoms
Job Titles
1 42 (51.22%) Developer
2 22 (26.83%) .NET Developer
3 17 (20.73%) C# Developer
3 17 (20.73%) C# .NET Developer
4 14 (17.07%) Analyst
5 10 (12.20%) Architect
5 10 (12.20%) Solutions Architect
5 10 (12.20%) Microsoft Developer
6 9 (10.98%) Business Analyst
7 8 (9.76%) Dynamics CRM Developer
7 8 (9.76%) CRM Developer
8 7 (8.54%) SharePoint Developer
9 6 (7.32%) Administrator
10 5 (6.10%) Applications Support
10 5 (6.10%) Support Analyst
10 5 (6.10%) SharePoint Administrator
11 4 (4.88%) CRM Architect
11 4 (4.88%) CRM Solutions Architect
11 4 (4.88%) Senior Developer
12 3 (3.66%) Applications Developer
Libraries, Frameworks & Software Standards
1 42 (51.22%) .NET
2 34 (41.46%) XML
3 31 (37.80%) HTML
4 30 (36.59%) ASP.NET
5 19 (23.17%) AngularJS
6 6 (7.32%) jQuery
7 4 (4.88%) WinForms
8 3 (3.66%) CSS
8 3 (3.66%) HTML5
8 3 (3.66%) Kendo UI
8 3 (3.66%) Twitter Bootstrap
9 1 (1.22%) ASP.NET MVC
Miscellaneous
1 12 (14.63%) Analytical Skills
2 3 (3.66%) Fixed Income
3 2 (2.44%) iPhone
3 2 (2.44%) Management Information System
3 2 (2.44%) Enterprise Software
4 1 (1.22%) N-Tier
4 1 (1.22%) Social Media
Operating Systems
1 21 (25.61%) Windows
Processes & Methodologies
1 9 (10.98%) SDLC
2 8 (9.76%) ITIL
2 8 (9.76%) Agile Software Development
3 5 (6.10%) TOGAF
3 5 (6.10%) ERP
3 5 (6.10%) Business Analysis
3 5 (6.10%) Enterprise Architecture
4 4 (4.88%) Test Scripting
4 4 (4.88%) User Stories
4 4 (4.88%) TDD
5 3 (3.66%) Asset Management
5 3 (3.66%) Logistics
5 3 (3.66%) Stakeholder Management
5 3 (3.66%) Project Management
6 2 (2.44%) Service Delivery
6 2 (2.44%) PRINCE2
6 2 (2.44%) Scrum
6 2 (2.44%) Risk Management
6 2 (2.44%) SEO
6 2 (2.44%) Systems Analysis
Programming Languages
1 44 (53.66%) C#
2 41 (50.00%) SQL
3 28 (34.15%) JavaScript
4 26 (31.71%) T-SQL
5 4 (4.88%) VB
6 3 (3.66%) TypeScript
7 1 (1.22%) VB.NET
7 1 (1.22%) PHP
7 1 (1.22%) Java
Qualifications
1 19 (23.17%) Degree
2 14 (17.07%) Microsoft Certification
3 7 (8.54%) SC Cleared
3 7 (8.54%) Security Cleared
4 6 (7.32%) MCP
5 1 (1.22%) ISEB
5 1 (1.22%) SAP Certification
Quality Assurance & Compliance
1 12 (14.63%) SLA
2 2 (2.44%) ISO/IEC 27001
2 2 (2.44%) HIPAA
3 1 (1.22%) QA
Vendors
1 48 (58.54%) Microsoft
2 7 (8.54%) SAP
3 4 (4.88%) Oracle
4 2 (2.44%) IBM
5 1 (1.22%) Sun
5 1 (1.22%) Sage
5 1 (1.22%) Salesforce.com
Cardiff, South Glamorgan
Lexis Nexis Risk Solutions
Salary: From £20,500 to £25,500 per annum
Posted: 8 days ago
Cardiff
CPS Group
Salary: £35k - 55k per year + Car, Bonus, Pension
Posted: 8 days ago
Cardiff
Pertemps ERP
Salary: £33k + Excellent Benefits
Posted: 16 days ago
Cardiff
CPS Group
Salary: Depending on Experiance
Posted: 19 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £40,000 - £45,000 per annum + benefits
Posted: 22 days ago