The table below looks at the statistics for CRM skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 69 64 60
Rank change year-on-year
-5 -4
Permanent jobs citing CRM 21 31 25
As % of all permanent IT jobs located in South Wales 1.99% 2.67% 2.72%
As % of the Processes & Methodologies category 2.63% 3.39% 3.66%
Number of salaries quoted 19 13 20
Average salary £34,000 £40,000 £34,545
Average salary % change year-on-year
-15.00% +15.79%
90% offered a salary of more than £25,600 £27,000 £24,000
10% offered a salary of more than £39,100 £48,000 £40,250
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
797 914 683
As % of all permanent IT jobs located in South Wales 75.62% 78.66% 74.32%
Number of salaries quoted 711 819 612
Average salary £35,500 £35,065 £37,500
Average salary % change year-on-year
+1.24% -6.49%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £50,000 £47,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the South Wales region.

CRM Salary Trend in South Wales

CRM
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing CRM across the South Wales region over the 3 months to 17 September 2014.

CRM Salary Histogram in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the South Wales region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -7 13 £34,625 +31.90% 6
Monmouthshire +2 5 £30,000 -40.00%
Newport - 2 £39,500 -
Bridgend +11 1 £37,500 -6.25% 1
CRM
Wales

CRM
Top 30 Related IT Skills in South Wales

For the 6 months to 17 September 2014, IT jobs across the South Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 15 (44.12%) SQL
1 15 (44.12%) Microsoft
2 13 (38.24%) ERP
3 12 (35.29%) Project Management
3 12 (35.29%) Dynamics CRM
4 9 (26.47%) .NET
4 9 (26.47%) SQL Server
5 8 (23.53%) C#
5 8 (23.53%) Windows
5 8 (23.53%) Time Management
6 7 (20.59%) Sage
6 7 (20.59%) Degree
7 6 (17.65%) JavaScript
7 6 (17.65%) VB
7 6 (17.65%) Oracle
8 5 (14.71%) Visual Studio
8 5 (14.71%) Internet
8 5 (14.71%) Change Management
8 5 (14.71%) Games
9 4 (11.76%) SharePoint
9 4 (11.76%) E-Commerce
9 4 (11.76%) Business Intelligence
9 4 (11.76%) Migration
9 4 (11.76%) SQL Server Reporting Services
9 4 (11.76%) Business Analysis
9 4 (11.76%) Data Migration
9 4 (11.76%) Security Cleared
9 4 (11.76%) Procure-to-pay
10 3 (8.82%) ASP.NET
10 3 (8.82%) PRINCE2

CRM
Top Related IT Skills in South Wales by Category

For the 6 months to 17 September 2014, IT jobs across the South Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.76%) SharePoint
2 1 (2.94%) CMS
2 1 (2.94%) Lync
2 1 (2.94%) IBM Notes
Applications
1 2 (5.88%) MS Office
1 2 (5.88%) MS Excel
1 2 (5.88%) MS Visio
1 2 (5.88%) MS PowerPoint
Business Applications
1 12 (35.29%) Dynamics CRM
2 2 (5.88%) Dynamics AX
3 1 (2.94%) Cognos Controller
3 1 (2.94%) Oracle Financials
Cloud Services
1 1 (2.94%) Office 365
Communications & Networking
1 5 (14.71%) Internet
2 2 (5.88%) Cisco Nexus
3 1 (2.94%) DHCP
3 1 (2.94%) TCP/IP
3 1 (2.94%) DNS
3 1 (2.94%) Intranet
Database & Business Intelligence
1 9 (26.47%) SQL Server
2 4 (11.76%) SQL Server Reporting Services
3 3 (8.82%) SQL Server Integration Services
3 3 (8.82%) SQL Server Analysis Services
3 3 (8.82%) Data Warehouse
4 1 (2.94%) SQL Server 2000
4 1 (2.94%) SQL Server 2008
4 1 (2.94%) SQL Server 2012
Development Applications
1 5 (14.71%) Visual Studio
General
1 5 (14.71%) Games
2 2 (5.88%) Manufacturing
2 2 (5.88%) Welsh Language
3 1 (2.94%) Advertising
3 1 (2.94%) Retail
3 1 (2.94%) Telecoms
3 1 (2.94%) Finance
3 1 (2.94%) Law
3 1 (2.94%) Legal
Job Titles
1 10 (29.41%) Developer
2 7 (20.59%) Analyst
3 6 (17.65%) Business Analyst
3 6 (17.65%) Programmer
4 5 (14.71%) Software Developer
4 5 (14.71%) Software Programmer
5 4 (11.76%) Senior Manager
5 4 (11.76%) Business Systems Analyst
5 4 (11.76%) Systems Analyst
6 3 (8.82%) .NET Developer
6 3 (8.82%) Implementation Manager
6 3 (8.82%) Senior Implementation Manager
7 2 (5.88%) Business Intelligence Developer
7 2 (5.88%) Sales Engineer
7 2 (5.88%) Business Manager
7 2 (5.88%) Business Developer
7 2 (5.88%) Consultant
7 2 (5.88%) Administrator
8 1 (2.94%) Services Delivery Manager
8 1 (2.94%) Service Manager
Libraries, Frameworks & Software Standards
1 9 (26.47%) .NET
2 3 (8.82%) ASP.NET
3 2 (5.88%) CSS
3 2 (5.88%) HTML
4 1 (2.94%) WinForms
4 1 (2.94%) jQuery
4 1 (2.94%) ASP.NET MVC
Miscellaneous
1 3 (8.82%) Management Information System
2 1 (2.94%) Freedom of Information
2 1 (2.94%) Data Protection Act
2 1 (2.94%) Freedom of Information Act
2 1 (2.94%) Mathematics
2 1 (2.94%) Mobile App
2 1 (2.94%) Analytical Skills
2 1 (2.94%) Firmware
Operating Systems
1 8 (23.53%) Windows
2 1 (2.94%) Windows Server 2008
2 1 (2.94%) Windows 7
2 1 (2.94%) Windows 8
2 1 (2.94%) Windows Server 2012
Processes & Methodologies
1 13 (38.24%) ERP
2 12 (35.29%) Project Management
3 8 (23.53%) Time Management
4 5 (14.71%) Change Management
5 4 (11.76%) Migration
5 4 (11.76%) Data Migration
5 4 (11.76%) Business Analysis
5 4 (11.76%) E-Commerce
5 4 (11.76%) Business Intelligence
5 4 (11.76%) Procure-to-pay
6 3 (8.82%) Data Analysis
6 3 (8.82%) PRINCE2
6 3 (8.82%) Business Development
7 2 (5.88%) Data Security
7 2 (5.88%) ITIL
7 2 (5.88%) ETL
7 2 (5.88%) Product Management
8 1 (2.94%) Data Governance
8 1 (2.94%) Coaching
8 1 (2.94%) Service Delivery
Programming Languages
1 15 (44.12%) SQL
2 8 (23.53%) C#
3 6 (17.65%) JavaScript
3 6 (17.65%) VB
4 2 (5.88%) T-SQL
5 1 (2.94%) PHP
5 1 (2.94%) C
Qualifications
1 7 (20.59%) Degree
2 4 (11.76%) Security Cleared
3 3 (8.82%) Microsoft Certification
4 2 (5.88%) CNA
4 2 (5.88%) Novell Certification
4 2 (5.88%) CISSP
5 1 (2.94%) MCSD
5 1 (2.94%) HND
5 1 (2.94%) MCSA
5 1 (2.94%) ISEB
Quality Assurance & Compliance
1 1 (2.94%) SLA
1 1 (2.94%) PCI DSS
System Software
1 2 (5.88%) Active Directory
2 1 (2.94%) Terminal Services
Vendors
1 15 (44.12%) Microsoft
2 7 (20.59%) Sage
3 6 (17.65%) Oracle
4 2 (5.88%) Salesforce.com
4 2 (5.88%) Cisco
5 1 (2.94%) SAP
5 1 (2.94%) Cognos
5 1 (2.94%) Lotus
Cardiff, South Glamorgan
Intapeople
Salary: £37000 to £41000 per annum
Posted: 6 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £23000. - £25000 per annum + Pension & Benefits
Posted: 6 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £41000.00 - £48000.00 per annum + Benefits
Posted: 13 days ago
Bridgend
Computer Futures
Salary: £30000 - £45000 per annum + Bonus
Posted: 25 days ago