The table below looks at the statistics for CRM skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 56 50 84
Rank change year-on-year
-6 +34
Permanent jobs citing CRM 35 50 11
As % of all permanent IT jobs located in South Wales 3.07% 4.12% 0.99%
As % of the Processes & Methodologies category 3.67% 4.91% 1.23%
Number of salaries quoted 26 29 11
Median salary £52,500 £42,500 £42,500
Median salary % change year-on-year
+23.52% -
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £73,250 £60,000 £55,000
UK excluding London median salary £42,500 £42,500 £44,600
% change year-on-year
- -4.70%
CRM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
953 1018 895
As % of all permanent IT jobs located in South Wales 83.60% 83.86% 80.41%
Number of salaries quoted 834 854 779
Median salary £40,000 £37,500 £35,000
Median salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £58,500 £52,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the South Wales region.

CRM Salary Trend in South Wales

CRM
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing CRM across the South Wales region over the 3 months to 28 June 2016.

CRM Salary Histogram in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South Wales region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +10 12 £60,000 +20.00% 1
Cardiff -20 11 £34,500 -5.47% 3
Bridgend -6 4 £45,000 +5.88% 1
Gwent - 1 £100,000 -
CRM
Wales

CRM
Top 30 Related IT Skills in South Wales

For the 6 months to 28 June 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for CRM.

1 32 (50.00%) Finance
2 19 (29.69%) Dynamics CRM
2 19 (29.69%) SAP
3 18 (28.13%) Enterprise Architecture
3 18 (28.13%) SAP CRM
3 18 (28.13%) Asset Management
4 16 (25.00%) Billing
4 16 (25.00%) Agile Software Development
5 15 (23.44%) TOGAF
6 14 (21.88%) SAP PM
6 14 (21.88%) SAP IS-U
7 13 (20.31%) ERP
8 12 (18.75%) Microsoft
8 12 (18.75%) .NET
8 12 (18.75%) PRINCE2
9 11 (17.19%) C#
10 10 (15.63%) Advertising
11 8 (12.50%) Project Management
11 8 (12.50%) Sage
11 8 (12.50%) JavaScript
11 8 (12.50%) MS Excel
12 7 (10.94%) SQL Server
12 7 (10.94%) Analytical Skills
12 7 (10.94%) SDLC
13 6 (9.38%) SQL
13 6 (9.38%) Salesforce.com
14 5 (7.81%) Czech Language
14 5 (7.81%) German Language
14 5 (7.81%) Requirements Analysis
14 5 (7.81%) Law

CRM
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.25%) SharePoint
2 3 (4.69%) CMS
3 1 (1.56%) Apache
3 1 (1.56%) SAS
3 1 (1.56%) Sitecore CMS
3 1 (1.56%) Umbraco
Applications
1 8 (12.50%) MS Excel
2 2 (3.13%) MS Office
Business Applications
1 19 (29.69%) Dynamics CRM
2 18 (28.13%) SAP CRM
3 14 (21.88%) SAP IS-U
3 14 (21.88%) SAP PM
4 4 (6.25%) Sage 200
5 3 (4.69%) GoldMine
5 3 (4.69%) Infor CRM
5 3 (4.69%) Sage CRM
6 2 (3.13%) Dynamics AX
6 2 (3.13%) SAP Oil and Gas
7 1 (1.56%) Dynamics GP
Cloud Services
1 4 (6.25%) Microsoft Azure
2 3 (4.69%) Cloud Computing
3 2 (3.13%) Amazon AWS
3 2 (3.13%) Office 365
3 2 (3.13%) SaaS
4 1 (1.56%) PaaS
Communications & Networking
1 4 (6.25%) LAN
1 4 (6.25%) SAN
1 4 (6.25%) SSL
1 4 (6.25%) WAN
2 1 (1.56%) Intranet
2 1 (1.56%) Wi-Fi
Database & Business Intelligence
1 7 (10.94%) SQL Server
2 2 (3.13%) MySQL
2 2 (3.13%) SQL Server 2008
2 2 (3.13%) SQL Server Integration Services
2 2 (3.13%) SQL Server Reporting Services
3 1 (1.56%) BusinessObjects
3 1 (1.56%) Data Warehouse
3 1 (1.56%) Relational Database
3 1 (1.56%) SAS Enterprise Guide
Development Applications
1 2 (3.13%) NUnit
1 2 (3.13%) SQL Server Management Studio (SSMS)
1 2 (3.13%) Visual Studio
2 1 (1.56%) MSTest
2 1 (1.56%) StyleCop
General
1 32 (50.00%) Finance
2 16 (25.00%) Billing
3 10 (15.63%) Advertising
4 5 (7.81%) Czech Language
4 5 (7.81%) German Language
4 5 (7.81%) Law
4 5 (7.81%) Legal
5 4 (6.25%) Marketing
6 1 (1.56%) Manufacturing
6 1 (1.56%) Telecoms
Job Titles
1 19 (29.69%) Architect
1 19 (29.69%) Solutions Architect
2 18 (28.13%) SAP Architect
2 18 (28.13%) SAP Solutions Architect
3 10 (15.63%) Developer
4 8 (12.50%) Project Manager
5 6 (9.38%) Head of IT
6 5 (7.81%) Administrator
6 5 (7.81%) CRM Developer
6 5 (7.81%) IT Manager
6 5 (7.81%) Resourcer
7 4 (6.25%) .NET Developer
7 4 (6.25%) Consultant
7 4 (6.25%) CRM Consultant
7 4 (6.25%) Dynamics CRM Developer
7 4 (6.25%) IT Programme Manager
7 4 (6.25%) Microsoft Developer
7 4 (6.25%) Programme Manager
8 3 (4.69%) Analyst
8 3 (4.69%) SQL Developer
Libraries, Frameworks & Software Standards
1 12 (18.75%) .NET
2 3 (4.69%) ASP.NET
3 2 (3.13%) Middleware
4 1 (1.56%) AngularJS
4 1 (1.56%) ASP.NET MVC
4 1 (1.56%) ASP.NET Web API
4 1 (1.56%) CSS
4 1 (1.56%) CSS3
4 1 (1.56%) HTML
4 1 (1.56%) HTML5
4 1 (1.56%) Kendo UI
4 1 (1.56%) Twitter Bootstrap
4 1 (1.56%) WCF
4 1 (1.56%) WinForms
Miscellaneous
1 7 (10.94%) Analytical Skills
2 4 (6.25%) Replication
3 3 (4.69%) iPad
4 2 (3.13%) Social Media
5 1 (1.56%) Enterprise Software
5 1 (1.56%) Management Information System
Operating Systems
1 1 (1.56%) Linux
1 1 (1.56%) Windows
Processes & Methodologies
1 18 (28.13%) Asset Management
1 18 (28.13%) Enterprise Architecture
2 16 (25.00%) Agile Software Development
3 15 (23.44%) TOGAF
4 13 (20.31%) ERP
5 12 (18.75%) PRINCE2
6 8 (12.50%) Project Management
7 7 (10.94%) SDLC
8 5 (7.81%) Coaching
8 5 (7.81%) ITIL
8 5 (7.81%) Requirements Analysis
9 4 (6.25%) Mentoring
9 4 (6.25%) People Management
9 4 (6.25%) Quality Management
9 4 (6.25%) Scrum
9 4 (6.25%) Waterfall
10 3 (4.69%) Analytics
10 3 (4.69%) MVC
10 3 (4.69%) Presales
11 2 (3.13%) Stakeholder Management
Programming Languages
1 11 (17.19%) C#
2 8 (12.50%) JavaScript
3 6 (9.38%) SQL
4 2 (3.13%) T-SQL
4 2 (3.13%) VB
5 1 (1.56%) C
5 1 (1.56%) C++
5 1 (1.56%) TypeScript
Qualifications
1 1 (1.56%) Degree
1 1 (1.56%) PRINCE2 Certification
1 1 (1.56%) SAP Certification
Vendors
1 19 (29.69%) SAP
2 12 (18.75%) Microsoft
3 8 (12.50%) Sage
4 6 (9.38%) Salesforce.com
5 4 (6.25%) Adobe
5 4 (6.25%) Oracle
6 3 (4.69%) Infor
6 3 (4.69%) Twitter
7 2 (3.13%) Google
8 1 (1.56%) Cisco
8 1 (1.56%) IBM
8 1 (1.56%) Sitecore
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