The table below looks at the statistics for CRM skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 73 65 56
Rank change year-on-year
-8 -9
Permanent jobs citing CRM 17 31 27
As % of all permanent IT jobs located in South Wales 1.54% 2.70% 3.03%
As % of the Processes & Methodologies category 2.11% 3.52% 4.14%
Number of salaries quoted 16 12 23
Average salary £32,000 £40,000 £34,545
Average salary % change year-on-year
-20.00% +15.79%
90% offered a salary of more than £27,529 £26,475 £20,800
10% offered a salary of more than £40,750 £48,000 £44,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
805 880 652
As % of all permanent IT jobs located in South Wales 72.92% 76.52% 73.09%
Number of salaries quoted 732 787 586
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £47,500 £49,500 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the South Wales region.

CRM Salary Trend in South Wales

CRM
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing CRM across the South Wales region over the 3 months to 1 September 2014.

CRM Salary Histogram in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the South Wales region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -15 11 £35,250 +28.76% 5
Monmouthshire 0 5 £30,000 -40.00%
Bridgend +11 1 £37,500 -6.25% 1
CRM
Wales

CRM
Top 30 Related IT Skills in South Wales

For the 6 months to 1 September 2014, IT jobs across the South Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 15 (50.00%) SQL
2 14 (46.67%) ERP
3 11 (36.67%) .NET
3 11 (36.67%) Microsoft
4 10 (33.33%) Project Management
4 10 (33.33%) C#
5 9 (30.00%) Dynamics CRM
6 8 (26.67%) Time Management
7 7 (23.33%) Sage
8 6 (20.00%) JavaScript
8 6 (20.00%) VB
8 6 (20.00%) Oracle
8 6 (20.00%) SQL Server
8 6 (20.00%) Windows
8 6 (20.00%) Degree
9 5 (16.67%) Games
9 5 (16.67%) Visual Studio
9 5 (16.67%) ASP.NET
9 5 (16.67%) Internet
9 5 (16.67%) Change Management
10 4 (13.33%) SharePoint
10 4 (13.33%) E-Commerce
10 4 (13.33%) Security Cleared
10 4 (13.33%) Procure-to-pay
11 3 (10.00%) Data Migration
11 3 (10.00%) Business Analysis
11 3 (10.00%) PRINCE2
11 3 (10.00%) Migration
12 2 (6.67%) Cisco
12 2 (6.67%) Salesforce.com

CRM
Top Related IT Skills in South Wales by Category

For the 6 months to 1 September 2014, IT jobs across the South Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.33%) SharePoint
2 2 (6.67%) SharePoint 2010
3 1 (3.33%) Lync
3 1 (3.33%) SAS
3 1 (3.33%) CMS
Applications
1 2 (6.67%) MS Excel
1 2 (6.67%) MS Visio
1 2 (6.67%) MS PowerPoint
Business Applications
1 9 (30.00%) Dynamics CRM
2 2 (6.67%) Dynamics AX
3 1 (3.33%) Oracle Financials
Cloud Services
1 1 (3.33%) Office 365
Communications & Networking
1 5 (16.67%) Internet
2 2 (6.67%) Cisco Nexus
3 1 (3.33%) Intranet
Database & Business Intelligence
1 6 (20.00%) SQL Server
2 2 (6.67%) Data Warehouse
2 2 (6.67%) SQL Server Reporting Services
2 2 (6.67%) SQL Server Integration Services
2 2 (6.67%) SQL Server Analysis Services
3 1 (3.33%) SQL Server 2008
3 1 (3.33%) Oracle Database
3 1 (3.33%) Relational Database
Development Applications
1 5 (16.67%) Visual Studio
General
1 5 (16.67%) Games
2 2 (6.67%) Finance
2 2 (6.67%) Manufacturing
3 1 (3.33%) Advertising
3 1 (3.33%) Telecoms
3 1 (3.33%) Banking
3 1 (3.33%) Retail
3 1 (3.33%) Welsh Language
Job Titles
1 10 (33.33%) Developer
2 5 (16.67%) Analyst
2 5 (16.67%) Software Developer
2 5 (16.67%) Business Analyst
2 5 (16.67%) Programmer
2 5 (16.67%) Software Programmer
3 4 (13.33%) Senior Manager
4 3 (10.00%) Implementation Manager
4 3 (10.00%) .NET Developer
4 3 (10.00%) Business Systems Analyst
4 3 (10.00%) Systems Analyst
4 3 (10.00%) Senior Implementation Manager
5 2 (6.67%) Consultant
5 2 (6.67%) Business Manager
5 2 (6.67%) Sales Engineer
6 1 (3.33%) CRM Developer
6 1 (3.33%) Microsoft CRM Consultant
6 1 (3.33%) Microsoft Specialist
6 1 (3.33%) CRM Technical Consultant
6 1 (3.33%) Senior Developer
Libraries, Frameworks & Software Standards
1 11 (36.67%) .NET
2 5 (16.67%) ASP.NET
3 2 (6.67%) CSS
3 2 (6.67%) HTML
4 1 (3.33%) WinForms
4 1 (3.33%) jQuery
4 1 (3.33%) ASP.NET MVC
Miscellaneous
1 1 (3.33%) Firmware
1 1 (3.33%) Management Information System
1 1 (3.33%) Mathematics
1 1 (3.33%) Mobile App
Operating Systems
1 6 (20.00%) Windows
Processes & Methodologies
1 14 (46.67%) ERP
2 10 (33.33%) Project Management
3 8 (26.67%) Time Management
4 5 (16.67%) Change Management
5 4 (13.33%) E-Commerce
5 4 (13.33%) Procure-to-pay
6 3 (10.00%) PRINCE2
6 3 (10.00%) Data Migration
6 3 (10.00%) Migration
6 3 (10.00%) Business Analysis
7 2 (6.67%) Business Development
7 2 (6.67%) Data Analysis
7 2 (6.67%) Product Management
7 2 (6.67%) Continuous Improvement
7 2 (6.67%) Business Intelligence
8 1 (3.33%) MVC
8 1 (3.33%) ITIL
8 1 (3.33%) ETL
8 1 (3.33%) Business Analytics
8 1 (3.33%) Analytics
Programming Languages
1 15 (50.00%) SQL
2 10 (33.33%) C#
3 6 (20.00%) JavaScript
3 6 (20.00%) VB
4 1 (3.33%) VBA
4 1 (3.33%) C
4 1 (3.33%) PHP
4 1 (3.33%) T-SQL
Qualifications
1 6 (20.00%) Degree
2 4 (13.33%) Security Cleared
3 2 (6.67%) CISSP
3 2 (6.67%) Microsoft Certification
3 2 (6.67%) CNA
3 2 (6.67%) Novell Certification
4 1 (3.33%) ISEB
Quality Assurance & Compliance
1 1 (3.33%) SLA
System Software
1 1 (3.33%) Active Directory
Vendors
1 11 (36.67%) Microsoft
2 7 (23.33%) Sage
3 6 (20.00%) Oracle
4 2 (6.67%) Salesforce.com
4 2 (6.67%) Cisco
5 1 (3.33%) SAP
Cardiff, South Glamorgan
CPS Group UK
Salary: £33000 - £35000 per annum
Posted: 4 days ago
Cardiff, South Glamorgan
Opus Recruitment Solutions Ltd
Salary: £20000 to £350000 per annum
Posted: 5 days ago
Bridgend
Computer Futures
Salary: £30000 - £45000 per annum + Bonus
Posted: 10 days ago
Cardiff
Nigel Frank International Limited - Newcastle
Salary: £25000 - £35000 per annum
Posted: 24 days ago