The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 61 96 87
Rank change year-on-year
+35 -9
Permanent jobs citing Service Management 67 25 59
As % of all permanent IT jobs located in Cheshire 3.50% 1.47% 2.66%
As % of the Processes & Methodologies category 4.08% 1.82% 3.19%
Number of salaries quoted 64 18 53
Average salary £42,500 £41,250 £44,000
Average salary % change year-on-year
+3.03% -6.25%
90% offered a salary of more than £18,950 £19,000 £34,200
10% offered a salary of more than £67,500 £71,000 £65,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheshire region.

Processes & Methodologies Category
Cheshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1642 1373 1850
As % of all permanent IT jobs located in Cheshire 85.65% 80.96% 83.52%
Number of salaries quoted 1437 1084 1604
Average salary £41,250 £40,000 £35,000
Average salary % change year-on-year
+3.12% +14.28%
90% offered a salary of more than £25,500 £27,500 £26,000
10% offered a salary of more than £65,000 £50,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cheshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheshire

Service Management
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cheshire region.

Service Management Salary Trend in Cheshire

Service Management
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cheshire region over the 3 months to 19 December 2014.

Service Management Salary Histogram in Cheshire

Service Management
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Cheshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Knutsford - 21 £44,000 -
Warrington +15 18 £20,000 -18.36%
Wilmslow -13 3 £45,000 -10.00%
Sandbach - 3 - -
Runcorn -7 2 £24,000 -46.66%
Northwich - 2 £26,750 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Cheshire

For the 6 months to 19 December 2014, IT jobs across the Cheshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 79 (68.10%) ITIL
2 61 (52.59%) Finance
3 44 (37.93%) Service Delivery
4 38 (32.76%) Change Management
5 35 (30.17%) SLA
6 29 (25.00%) Stakeholder Management
7 23 (19.83%) Incident Management
8 20 (17.24%) Risk Management
9 19 (16.38%) MS Excel
9 19 (16.38%) HP
9 19 (16.38%) Security Cleared
9 19 (16.38%) Financial Institution
10 18 (15.52%) SC Cleared
10 18 (15.52%) Problem Management
11 17 (14.66%) Microsoft
12 16 (13.79%) MS Office
13 14 (12.07%) Oracle
13 14 (12.07%) MCP
14 13 (11.21%) Supplier Management
14 13 (11.21%) OpenView
15 12 (10.34%) Content Management
15 12 (10.34%) Change Control
16 11 (9.48%) Continuous Improvement
16 11 (9.48%) IBM Notes
16 11 (9.48%) Project Management
16 11 (9.48%) ITSM
16 11 (9.48%) Lotus
16 11 (9.48%) PRINCE2
16 11 (9.48%) Systems Management Server (SMS)
17 10 (8.62%) Degree

Service Management
Top Related IT Skills in Cheshire by Category

For the 6 months to 19 December 2014, IT jobs across the Cheshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.48%) IBM Notes
2 3 (2.59%) MS Exchange
3 2 (1.72%) SharePoint
4 1 (0.86%) WebLogic
4 1 (0.86%) JBoss
4 1 (0.86%) WebSphere
4 1 (0.86%) MS Project Server
4 1 (0.86%) Office Communications Server
4 1 (0.86%) Lync
4 1 (0.86%) Exchange Server 2010
Applications
1 19 (16.38%) MS Excel
2 16 (13.79%) MS Office
3 1 (0.86%) MS Project
Communications & Networking
1 3 (2.59%) DNS
1 3 (2.59%) Intranet
1 3 (2.59%) DHCP
2 1 (0.86%) TCP/IP
2 1 (0.86%) VPN
2 1 (0.86%) LAN
2 1 (0.86%) MGCP
2 1 (0.86%) H.323
2 1 (0.86%) Firewall
2 1 (0.86%) Wireless
2 1 (0.86%) Cisco IOS
2 1 (0.86%) Cisco ASA
2 1 (0.86%) Unified Communications
Database & Business Intelligence
1 7 (6.03%) SQL Server
2 6 (5.17%) Data Warehouse
3 4 (3.45%) DB2
4 3 (2.59%) Oracle9i Database
4 3 (2.59%) Oracle Database
4 3 (2.59%) Ingres
4 3 (2.59%) OLTP
4 3 (2.59%) Oracle Database 10g
4 3 (2.59%) SQL Server Reporting Services
4 3 (2.59%) SQL Server 2005
4 3 (2.59%) SQL Server Integration Services
4 3 (2.59%) DB2 UDB
4 3 (2.59%) Oracle Database 11g
4 3 (2.59%) SQL Server 2008
5 2 (1.72%) Hadoop
6 1 (0.86%) Big Data
6 1 (0.86%) Crystal Reports
Development Applications
1 1 (0.86%) Subversion
1 1 (0.86%) JIRA
General
1 61 (52.59%) Finance
2 19 (16.38%) Financial Institution
3 7 (6.03%) Banking
3 7 (6.03%) Local Government
4 4 (3.45%) Marketing
5 3 (2.59%) Retail
5 3 (2.59%) Publishing
6 2 (1.72%) Back Office
7 1 (0.86%) Telecoms
7 1 (0.86%) Legal
7 1 (0.86%) Pharmaceutical
7 1 (0.86%) Billing
Job Titles
1 45 (38.79%) Analyst
2 34 (29.31%) Service Manager
3 22 (18.97%) Service Analyst
4 20 (17.24%) Service Desk Analyst
5 10 (8.62%) Support Analyst
6 9 (7.76%) Delivery Manager
6 9 (7.76%) IT Services Manager
7 7 (6.03%) DBA
8 6 (5.17%) Infrastructure Manager
9 5 (4.31%) Problem Analyst
9 5 (4.31%) Project Manager
9 5 (4.31%) Security Analyst
9 5 (4.31%) Administrator
10 4 (3.45%) Services Delivery Manager
10 4 (3.45%) 1st Line Support
10 4 (3.45%) Infrastructure Delivery Manager
11 3 (2.59%) Help Desk Analyst
11 3 (2.59%) Infrastructure Project Manager
11 3 (2.59%) Senior Manager
11 3 (2.59%) Applications Support
Libraries, Frameworks & Software Standards
1 2 (1.72%) J2EE
1 2 (1.72%) Web Services
2 1 (0.86%) XML
2 1 (0.86%) XSD
2 1 (0.86%) WSDL
2 1 (0.86%) Hibernate
2 1 (0.86%) HTML5
2 1 (0.86%) CSS3
2 1 (0.86%) EJB
2 1 (0.86%) CSS
2 1 (0.86%) JSP
2 1 (0.86%) Servlets
2 1 (0.86%) Struts
2 1 (0.86%) HTML
Miscellaneous
1 8 (6.90%) Analytical Skills
2 4 (3.45%) Algorithms
2 4 (3.45%) Cryptography
2 4 (3.45%) User Experience
2 4 (3.45%) PKI
3 3 (2.59%) GIS
3 3 (2.59%) Replication
3 3 (2.59%) Economics
4 2 (1.72%) Management Information System
5 1 (0.86%) IVR
5 1 (0.86%) Computer Science
5 1 (0.86%) CMDB
5 1 (0.86%) IBM Mainframe
5 1 (0.86%) VUI
5 1 (0.86%) Mainframe
Operating Systems
1 8 (6.90%) UNIX
2 7 (6.03%) Linux
3 5 (4.31%) Windows
4 1 (0.86%) Windows Server 2008
4 1 (0.86%) Windows 7
4 1 (0.86%) Windows Server 2012
Processes & Methodologies
1 79 (68.10%) ITIL
2 44 (37.93%) Service Delivery
3 38 (32.76%) Change Management
4 29 (25.00%) Stakeholder Management
5 23 (19.83%) Incident Management
6 20 (17.24%) Risk Management
7 18 (15.52%) Problem Management
8 13 (11.21%) Supplier Management
9 12 (10.34%) Content Management
9 12 (10.34%) Change Control
10 11 (9.48%) ITSM
10 11 (9.48%) Continuous Improvement
10 11 (9.48%) Project Management
10 11 (9.48%) PRINCE2
11 9 (7.76%) PRINCE
12 8 (6.90%) Release Management
13 7 (6.03%) Business Continuity
13 7 (6.03%) Risk Assessment
14 6 (5.17%) Programme Management
14 6 (5.17%) Agile Software Development
Programming Languages
1 10 (8.62%) SQL
2 6 (5.17%) Java
3 4 (3.45%) T-SQL
4 3 (2.59%) PL/SQL
5 2 (1.72%) JavaScript
Qualifications
1 19 (16.38%) Security Cleared
2 18 (15.52%) SC Cleared
3 14 (12.07%) MCP
4 10 (8.62%) Degree
5 9 (7.76%) PMP
5 9 (7.76%) PMI Certification
6 5 (4.31%) ITIL Foundation Certificate
7 2 (1.72%) PRINCE2 Practitioner
7 2 (1.72%) ITIL Certification
8 1 (0.86%) CISA
8 1 (0.86%) MBA
8 1 (0.86%) MCTS
8 1 (0.86%) MCSA
8 1 (0.86%) CISSP
8 1 (0.86%) Microsoft Certification
8 1 (0.86%) PRINCE2 Certification
Quality Assurance & Compliance
1 35 (30.17%) SLA
2 2 (1.72%) QA
System Software
1 3 (2.59%) Active Directory
1 3 (2.59%) VMware ESX
2 2 (1.72%) Oracle RMAN
3 1 (0.86%) VMware Infrastructure
Systems Management
1 13 (11.21%) OpenView
2 11 (9.48%) Systems Management Server (SMS)
3 5 (4.31%) SCCM
4 2 (1.72%) Foglight
4 2 (1.72%) ServiceCenter
5 1 (0.86%) SCOM
5 1 (0.86%) Cisco UCCX
5 1 (0.86%) Cisco CUCM
Vendors
1 19 (16.38%) HP
2 17 (14.66%) Microsoft
3 14 (12.07%) Oracle
4 11 (9.48%) Lotus
5 5 (4.31%) Teradata
6 4 (3.45%) VMware
7 2 (1.72%) Imperva
7 2 (1.72%) Sybase
7 2 (1.72%) Cisco
8 1 (0.86%) IBM
8 1 (0.86%) Sun
8 1 (0.86%) EMC
8 1 (0.86%) Juniper
8 1 (0.86%) RainStor
8 1 (0.86%) Draytek
8 1 (0.86%) Red Hat
8 1 (0.86%) 3Com