The table below looks at the statistics for the Desktop Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Engineer in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 198 209 198
Rank change year-on-year
+11 -11
Permanent jobs requiring a Desktop Support Engineer 13 2 3
As % of all permanent IT jobs located in the West Midlands 0.24% 0.037% 0.059%
As % of the Job Titles category 0.25% 0.039% 0.061%
Number of salaries quoted 12 2 3
Average salary £26,250 £25,093 £25,000
Average salary % change year-on-year
+4.61% +0.37%
90% offered a salary of more than £22,696 £23,419 £21,000
10% offered a salary of more than £27,400 £26,767 £29,800
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5125 5131 4879
As % of all permanent IT jobs located in the West Midlands 94.96% 95.00% 95.95%
Number of salaries quoted 4293 4334 4050
Average salary £40,000 £39,000 £37,500
Average salary % change year-on-year
+2.56% +4.00%
90% offered a salary of more than £25,000 £24,500 £23,500
10% offered a salary of more than £59,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the West Midlands

Desktop Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer across the West Midlands region.

Desktop Support Engineer Salary Trend in the West Midlands

Desktop Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support Engineer across the West Midlands region over the 3 months to 28 May 2015.

Desktop Support Engineer Salary Histogram in the West Midlands

Desktop Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Engineer within the West Midlands region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham - 6 £26,250 -
Staffordshire - 3 £22,500 -
Warwickshire -8 2 £26,500 +5.60%
Solihull - 1 £27,500 -
Herefordshire - 1 £22,440 -
Desktop Support Engineer
England

Desktop Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 May 2015, IT jobs across the West Midlands region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Engineer in their job title.

1 18 (81.82%) Windows
2 14 (63.64%) Active Directory
3 12 (54.55%) Windows XP
3 12 (54.55%) Microsoft
4 11 (50.00%) Windows 7
4 11 (50.00%) Citrix
5 10 (45.45%) MS Excel
6 8 (36.36%) MS Office
6 8 (36.36%) ITIL
7 6 (27.27%) Wireless
7 6 (27.27%) MS Exchange
7 6 (27.27%) Analytical Skills
8 5 (22.73%) Blackberry
8 5 (22.73%) Service Delivery
8 5 (22.73%) Exchange Server 2007
8 5 (22.73%) Video Conferencing
8 5 (22.73%) Exchange Server 2010
9 4 (18.18%) SLA
10 3 (13.64%) C
10 3 (13.64%) Microsoft Certification
10 3 (13.64%) VMware
11 2 (9.09%) Mathematics
11 2 (9.09%) Windows 8
11 2 (9.09%) XenApp
11 2 (9.09%) Mac OS X
11 2 (9.09%) Cisco
11 2 (9.09%) Mentoring
12 1 (4.55%) SharePoint
12 1 (4.55%) DECT
12 1 (4.55%) RDBMS

Desktop Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 May 2015, IT jobs across the West Midlands region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (27.27%) MS Exchange
2 5 (22.73%) Exchange Server 2007
2 5 (22.73%) Exchange Server 2010
3 1 (4.55%) SharePoint
Applications
1 10 (45.45%) MS Excel
2 8 (36.36%) MS Office
Communications & Networking
1 6 (27.27%) Wireless
2 1 (4.55%) DECT
2 1 (4.55%) SSH
Database & Business Intelligence
1 1 (4.55%) RDBMS
1 1 (4.55%) Relational Database
General
1 1 (4.55%) Local Government
1 1 (4.55%) Finance
Miscellaneous
1 6 (27.27%) Analytical Skills
2 5 (22.73%) Blackberry
2 5 (22.73%) Video Conferencing
3 2 (9.09%) Mathematics
4 1 (4.55%) NHS
4 1 (4.55%) iPhone
4 1 (4.55%) Handset
Operating Systems
1 18 (81.82%) Windows
2 12 (54.55%) Windows XP
3 11 (50.00%) Windows 7
4 2 (9.09%) Windows 8
4 2 (9.09%) Mac OS X
5 1 (4.55%) Solaris
5 1 (4.55%) Linux
5 1 (4.55%) Windows Server 2012
Processes & Methodologies
1 8 (36.36%) ITIL
2 5 (22.73%) Service Delivery
3 2 (9.09%) Mentoring
4 1 (4.55%) Project Management
4 1 (4.55%) Data Protection
4 1 (4.55%) Time Management
4 1 (4.55%) Mobile Device Management
4 1 (4.55%) Change Management
Programming Languages
1 3 (13.64%) C
2 1 (4.55%) Java
2 1 (4.55%) Perl
2 1 (4.55%) SQL
Qualifications
1 3 (13.64%) Microsoft Certification
2 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 4 (18.18%) SLA
System Software
1 14 (63.64%) Active Directory
2 2 (9.09%) XenApp
3 1 (4.55%) Hyper-V
Systems Management
1 1 (4.55%) Nagios
Vendors
1 12 (54.55%) Microsoft
2 11 (50.00%) Citrix
3 3 (13.64%) VMware
4 2 (9.09%) Cisco
5 1 (4.55%) Sybase
5 1 (4.55%) Business Objects
5 1 (4.55%) HP
5 1 (4.55%) Mitel