The table below looks at the statistics for the Desktop Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Engineer in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Desktop Support Engineer
Rank 235 212 205
Rank change year-on-year
-23 -7
Permanent jobs requiring a Desktop Support Engineer 9 13 2
As % of all permanent IT jobs located in the West Midlands 0.14% 0.24% 0.041%
As % of the Job Titles category 0.15% 0.25% 0.042%
Number of salaries quoted 9 12 2
Average salary £23,961 £24,250 £24,000
Average salary % change year-on-year
-1.19% +1.04%
UK excluding London average salary £26,500 £25,000 £24,000
% change year-on-year
+6.00% +4.16%
Desktop Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
6015 5238 4766
As % of all permanent IT jobs located in the West Midlands 96.33% 96.93% 96.77%
Number of salaries quoted 4780 4440 3993
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Desktop Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the West Midlands

Desktop Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer across the West Midlands region.

Desktop Support Engineer Salary Trend in the West Midlands

Desktop Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Engineer within the West Midlands region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +8 4 £22,500 -4.25%
Warwickshire -4 3 £27,000 +1.88%
Birmingham -18 2 £27,000 +2.85%
Worcestershire - 1 £24,000 -
Desktop Support Engineer
England

Desktop Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 May 2016, IT jobs across the West Midlands region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Engineer in their job title.

1 16 (76.19%) Windows
2 12 (57.14%) Active Directory
3 10 (47.62%) Microsoft
4 7 (33.33%) Windows 7
4 7 (33.33%) SCCM
4 7 (33.33%) TCP/IP
5 6 (28.57%) VMware
5 6 (28.57%) Windows Server
5 6 (28.57%) Driving Licence
6 5 (23.81%) Windows XP
6 5 (23.81%) MS Office
7 4 (19.05%) MS Exchange
7 4 (19.05%) ITIL
7 4 (19.05%) DHCP
7 4 (19.05%) DNS
7 4 (19.05%) Data Protection
7 4 (19.05%) Exchange Server 2010
7 4 (19.05%) Windows 8
8 3 (14.29%) Windows Server 2012
8 3 (14.29%) Exchange Server 2013
8 3 (14.29%) Software Licensing
8 3 (14.29%) VMware Infrastructure
8 3 (14.29%) Windows 10
8 3 (14.29%) SLA
8 3 (14.29%) Citrix
8 3 (14.29%) LAN
8 3 (14.29%) VoIP
9 2 (9.52%) MCP
9 2 (9.52%) Microsoft Certification
9 2 (9.52%) Windows Server 2003

Desktop Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 May 2016, IT jobs across the West Midlands region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) Exchange Server 2010
1 4 (19.05%) MS Exchange
2 3 (14.29%) Exchange Server 2013
3 1 (4.76%) Exchange Server 2003
3 1 (4.76%) Exchange Server 2007
3 1 (4.76%) JBoss
3 1 (4.76%) WordPress
Applications
1 5 (23.81%) MS Office
2 1 (4.76%) MS Excel
Business Applications
1 1 (4.76%) SAP Oil and Gas
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 7 (33.33%) TCP/IP
2 4 (19.05%) DHCP
2 4 (19.05%) DNS
3 3 (14.29%) LAN
3 3 (14.29%) VoIP
4 2 (9.52%) Firewall
5 1 (4.76%) SAN
5 1 (4.76%) VLAN
5 1 (4.76%) VPN
5 1 (4.76%) WAN
5 1 (4.76%) Wi-Fi
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 2 (9.52%) Finance
2 1 (4.76%) Electronics
2 1 (4.76%) Financial Institution
2 1 (4.76%) Manufacturing
2 1 (4.76%) Marketing
2 1 (4.76%) Telecoms
Miscellaneous
1 6 (28.57%) Driving Licence
2 1 (4.76%) Analytical Skills
2 1 (4.76%) Data Centre
2 1 (4.76%) Enterprise Storage
2 1 (4.76%) EqualLogic
2 1 (4.76%) Fat Client
2 1 (4.76%) Replication
2 1 (4.76%) Thin Client
Operating Systems
1 16 (76.19%) Windows
2 7 (33.33%) Windows 7
3 6 (28.57%) Windows Server
4 5 (23.81%) Windows XP
5 4 (19.05%) Windows 8
6 3 (14.29%) Windows 10
6 3 (14.29%) Windows Server 2012
7 2 (9.52%) Windows Server 2003
7 2 (9.52%) Windows Server 2008
8 1 (4.76%) Android
8 1 (4.76%) Apple iOS
8 1 (4.76%) Linux
Processes & Methodologies
1 4 (19.05%) Data Protection
1 4 (19.05%) ITIL
2 3 (14.29%) Software Licensing
3 2 (9.52%) Asset Management
3 2 (9.52%) Patch Management
3 2 (9.52%) Software Deployment
4 1 (4.76%) Business Intelligence
4 1 (4.76%) Configuration Management
4 1 (4.76%) Digital Marketing
4 1 (4.76%) Incident Management
4 1 (4.76%) Programme Management
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 2 (9.52%) ITIL Foundation Certificate
1 2 (9.52%) MCP
1 2 (9.52%) Microsoft Certification
2 1 (4.76%) DBS Check
2 1 (4.76%) ITIL Certification
2 1 (4.76%) MCDST
2 1 (4.76%) MCSE
2 1 (4.76%) SC Cleared
2 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 12 (57.14%) Active Directory
2 3 (14.29%) VMware Infrastructure
3 2 (9.52%) Hyper-V
4 1 (4.76%) Firmware
Systems Management
1 7 (33.33%) SCCM
2 1 (4.76%) Backup Exec
2 1 (4.76%) Norton AntiVirus
2 1 (4.76%) WSUS
Vendors
1 10 (47.62%) Microsoft
2 6 (28.57%) VMware
3 3 (14.29%) Citrix
4 2 (9.52%) Cisco
5 1 (4.76%) Dell
5 1 (4.76%) NetApp
5 1 (4.76%) SAP
5 1 (4.76%) SolarWinds
5 1 (4.76%) Symantec
5 1 (4.76%) Veeam