The table below looks at the statistics for the Desktop Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Engineer in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 709 752 747
Rank change year-on-year
+43 -5
Permanent jobs requiring a Desktop Support Engineer 161 104 127
As % of all permanent IT jobs located in England 0.15% 0.10% 0.11%
As % of the Job Titles category 0.16% 0.11% 0.12%
Number of salaries quoted 135 81 99
Average salary £27,500 £25,750 £25,000
Average salary % change year-on-year
+6.79% +3.00%
90% offered a salary of more than £22,500 £21,945 £19,950
10% offered a salary of more than £36,500 £35,000 £30,000
UK excluding London average salary £25,000 £26,000 £24,750
% change year-on-year
-3.84% +5.05%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
101684 96224 107055
As % of all permanent IT jobs located in England 94.37% 94.23% 95.29%
Number of salaries quoted 83079 80543 92244
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,000 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Salary Trend in England

Desktop Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support Engineer across the England region over the 3 months to 20 August 2014.

Desktop Support Engineer Salary Histogram in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +28 87 £29,250 +12.50% 7
South East -2 36 £25,500 +2.00% 7
West Midlands +11 11 £24,000 -12.72%
East of England -5 7 £23,000 +3.37% 2
East Midlands - 6 £22,500 -
North West -11 4 £23,375 -20.76%
Yorkshire -32 4 £25,000 -19.35%
North East 0 3 £27,500 - 1
South West -10 3 £23,000 -8.00%
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 20 August 2014, IT jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Engineer in their job title.

1 249 (79.55%) Windows
2 153 (48.88%) Active Directory
3 131 (41.85%) Microsoft
4 112 (35.78%) Windows 7
5 90 (28.75%) MS Office
6 85 (27.16%) MS Excel
7 80 (25.56%) Windows XP
8 63 (20.13%) ITIL
8 63 (20.13%) Finance
9 59 (18.85%) TCP/IP
10 55 (17.57%) Blackberry
11 52 (16.61%) MS Exchange
12 47 (15.02%) Windows Server 2008
12 47 (15.02%) LAN
13 46 (14.70%) DNS
14 45 (14.38%) DHCP
15 44 (14.06%) VMware
16 43 (13.74%) Degree
17 41 (13.10%) Apple
18 39 (12.46%) WAN
19 36 (11.50%) Microsoft Certification
19 36 (11.50%) Windows Server 2003
20 34 (10.86%) Windows 8
21 33 (10.54%) Cisco
22 32 (10.22%) Security Cleared
23 29 (9.27%) VPN
24 27 (8.63%) SC Cleared
25 26 (8.31%) Citrix
25 26 (8.31%) SQL
26 24 (7.67%) Wireless

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 20 August 2014, IT jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (16.61%) MS Exchange
2 23 (7.35%) Blackberry Enterprise Server
2 23 (7.35%) Exchange Server 2010
3 17 (5.43%) Exchange Server 2007
4 15 (4.79%) SharePoint
5 14 (4.47%) IBM Notes
6 11 (3.51%) Exchange Server 2003
7 6 (1.92%) IIS
7 6 (1.92%) Lync
8 3 (0.96%) Exchange Server 2000
9 2 (0.64%) WorkSite
9 2 (0.64%) Exchange Server 2013
10 1 (0.32%) BizTalk Server
Applications
1 90 (28.75%) MS Office
2 85 (27.16%) MS Excel
3 10 (3.19%) MS PowerPoint
4 3 (0.96%) Adobe Illustrator
4 3 (0.96%) Photoshop
5 2 (0.64%) Spreadsheet
Business Applications
1 4 (1.28%) Eikon
2 3 (0.96%) Dynamics CRM
Cloud Services
1 14 (4.47%) Office 365
2 6 (1.92%) Google Apps
3 1 (0.32%) Microsoft Azure
3 1 (0.32%) Amazon AWS
Communications & Networking
1 59 (18.85%) TCP/IP
2 47 (15.02%) LAN
3 46 (14.70%) DNS
4 45 (14.38%) DHCP
5 39 (12.46%) WAN
6 29 (9.27%) VPN
7 24 (7.67%) Wireless
8 19 (6.07%) Firewall
9 14 (4.47%) Wi-Fi
10 9 (2.88%) Internet
11 8 (2.56%) VoIP
12 6 (1.92%) DSL
12 6 (1.92%) IP Telephony
13 5 (1.60%) SAN
13 5 (1.60%) FTP
14 4 (1.28%) ADSL
15 3 (0.96%) SMTP
15 3 (0.96%) Cisco IOS
16 2 (0.64%) 3G
16 2 (0.64%) IMAP4
Database & Business Intelligence
1 8 (2.56%) SQL Server
2 3 (0.96%) SQL Server 2000
2 3 (0.96%) SQL Server 2005
2 3 (0.96%) SQL Server 2008
3 1 (0.32%) PostgreSQL
3 1 (0.32%) MySQL
General
1 63 (20.13%) Finance
2 14 (4.47%) Back Office
3 10 (3.19%) Marketing
4 6 (1.92%) Telecoms
5 5 (1.60%) Law
6 4 (1.28%) Front Office
6 4 (1.28%) Banking
7 3 (0.96%) Investment Banking
7 3 (0.96%) Advertising
8 2 (0.64%) Military
8 2 (0.64%) Retail
8 2 (0.64%) Electronics
8 2 (0.64%) Legal
8 2 (0.64%) Aerospace
9 1 (0.32%) Pharmaceutical
9 1 (0.32%) Publishing
Libraries, Frameworks & Software Standards
1 4 (1.28%) Web Services
2 3 (0.96%) Software Packaging
3 2 (0.64%) Application Packaging
4 1 (0.32%) COM
4 1 (0.32%) WSH
4 1 (0.32%) X-Windows
4 1 (0.32%) LAMP
Miscellaneous
1 55 (17.57%) Blackberry
2 20 (6.39%) iPhone
3 15 (4.79%) PDA
4 13 (4.15%) iPad
5 12 (3.83%) Video Conferencing
6 10 (3.19%) Smartphone
7 9 (2.88%) Hedge funds
8 7 (2.24%) Computer Science
9 6 (1.92%) Client/Server
10 4 (1.28%) Thin Client
10 4 (1.28%) Management Information System
10 4 (1.28%) Fat Client
10 4 (1.28%) iSeries
10 4 (1.28%) Enterprise Software
11 3 (0.96%) Mathematics
12 2 (0.64%) Clustering
12 2 (0.64%) Derivative
12 2 (0.64%) BBC
12 2 (0.64%) Firmware
13 1 (0.32%) NHS
Operating Systems
1 249 (79.55%) Windows
2 112 (35.78%) Windows 7
3 80 (25.56%) Windows XP
4 47 (15.02%) Windows Server 2008
5 36 (11.50%) Windows Server 2003
6 34 (10.86%) Windows 8
7 20 (6.39%) Android
8 15 (4.79%) Mac OS X
9 14 (4.47%) Mac OS
10 13 (4.15%) Windows Server 2012
11 12 (3.83%) Apple iOS
12 8 (2.56%) Windows 2000
13 7 (2.24%) Linux
14 6 (1.92%) Windows Mobile
15 5 (1.60%) Windows Vista
16 2 (0.64%) UNIX
16 2 (0.64%) Fedora
17 1 (0.32%) Windows 2000 Server
Processes & Methodologies
1 63 (20.13%) ITIL
2 12 (3.83%) Migration
2 12 (3.83%) Mobile Device Management
3 11 (3.51%) Asset Management
4 9 (2.88%) Service Management
5 8 (2.56%) Change Management
5 8 (2.56%) Disaster Recovery
6 7 (2.24%) CRM
6 7 (2.24%) Incident Management
6 7 (2.24%) Service Delivery
7 6 (1.92%) Investment Management
8 5 (1.60%) ITIL V3
8 5 (1.60%) Kalman Filter
9 4 (1.28%) Change Control
9 4 (1.28%) Release Management
9 4 (1.28%) Time Management
10 3 (0.96%) Load Balancing
10 3 (0.96%) Configuration Management
10 3 (0.96%) Stakeholder Management
10 3 (0.96%) Software Deployment
Programming Languages
1 26 (8.31%) SQL
2 8 (2.56%) PowerShell
3 3 (0.96%) VB
4 2 (0.64%) Python
4 2 (0.64%) T-SQL
4 2 (0.64%) VBScript
4 2 (0.64%) C
4 2 (0.64%) C#
4 2 (0.64%) Java
4 2 (0.64%) PHP
Qualifications
1 43 (13.74%) Degree
2 36 (11.50%) Microsoft Certification
3 32 (10.22%) Security Cleared
4 27 (8.63%) SC Cleared
5 18 (5.75%) MCP
6 16 (5.11%) MCSE
7 10 (3.19%) MCSA
8 9 (2.88%) MCTS
9 7 (2.24%) Cisco Certification
9 7 (2.24%) CCNA
10 6 (1.92%) ITIL Certification
11 5 (1.60%) MCITP
11 5 (1.60%) A+ Certification
11 5 (1.60%) MCDST
12 3 (0.96%) VMware Certified Professional (VCP)
13 2 (0.64%) Network+ Certification
13 2 (0.64%) Citrix Certification
14 1 (0.32%) HNC
14 1 (0.32%) HND
Quality Assurance & Compliance
1 22 (7.03%) SLA
System Software
1 153 (48.88%) Active Directory
2 22 (7.03%) VMware Infrastructure
3 17 (5.43%) XenApp
4 12 (3.83%) vSphere
5 10 (3.19%) Hyper-V
6 9 (2.88%) XenDesktop
7 3 (0.96%) Microsoft App-V
7 3 (0.96%) XenServer
8 2 (0.64%) VMware ESX
9 1 (0.32%) VMware ESXi
Systems Management
1 19 (6.07%) SCCM
2 11 (3.51%) Backup Exec
3 10 (3.19%) WSUS
4 6 (1.92%) Norton AntiVirus
5 4 (1.28%) Systems Management Server (SMS)
5 4 (1.28%) SCOM
6 2 (0.64%) Sysprep
6 2 (0.64%) McAfee ePO
6 2 (0.64%) AppDNA
6 2 (0.64%) Symantec Enterprise Vault
6 2 (0.64%) OpenView
6 2 (0.64%) Business Desktop Deployment
7 1 (0.32%) WMI
7 1 (0.32%) ARCserve
7 1 (0.32%) Symantec Endpoint Protection
7 1 (0.32%) SCOrch
7 1 (0.32%) SCSM
7 1 (0.32%) SCVMM
Vendors
1 131 (41.85%) Microsoft
2 44 (14.06%) VMware
3 41 (13.10%) Apple
4 33 (10.54%) Cisco
5 26 (8.31%) Citrix
6 21 (6.71%) HP
7 17 (5.43%) Symantec
8 15 (4.79%) Dell
9 14 (4.47%) Lotus
9 14 (4.47%) Bloomberg
10 11 (3.51%) Autodesk
10 11 (3.51%) Reuters
10 11 (3.51%) Remedy
10 11 (3.51%) Juniper
10 11 (3.51%) LANDesk
11 8 (2.56%) Altiris
12 7 (2.24%) SAP
13 6 (1.92%) Avaya
13 6 (1.92%) Salesforce.com
13 6 (1.92%) Google
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