Desktop Support Engineer Jobs in England

Desktop Support Engineer
UK > England

The median Desktop Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 662 704 921
Rank change year-on-year +42 +217 -149
Permanent jobs requiring a Desktop Support Engineer 185 226 231
As % of all permanent jobs advertised in England 0.22% 0.25% 0.17%
As % of the Job Titles category 0.23% 0.27% 0.18%
Number of salaries quoted 168 201 202
10th Percentile £24,240 £24,500 £26,250
25th Percentile £27,000 £26,250 £28,000
Median annual salary (50th Percentile) £32,500 £32,500 £33,000
Median % change year-on-year - -1.52% +0.76%
75th Percentile £35,000 £38,000 £41,750
90th Percentile £47,500 £45,000 £57,500
UK median annual salary £30,000 £32,500 £33,000
% change year-on-year -7.69% -1.52% +1.54%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,072 82,732 127,934
% of permanent jobs with a recognized job title 94.49% 91.46% 96.08%
Number of salaries quoted 60,480 52,417 75,087
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,669 £82,500 £80,000
90th Percentile £90,519 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Desktop Support Engineer in England over the 6 months to 8 May 2024.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +89 69 £40,500 +7.28% 11
South East -4 37 £30,000 +2.04% 3
North of England +55 26 £27,500 +10.00% 1
South West -26 26 £29,290 +6.51% 4
North West +15 19 £27,000 +8.00% 1
Midlands +11 15 £32,500 +22.64% 1
East of England +7 12 £24,240 -30.74% 2
East Midlands -3 12 £32,500 +21.50% 1
Yorkshire +86 7 £32,500 -7.14%
West Midlands +9 3 £29,750 +12.26%
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 8 May 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Engineer in the job title.

1 149 (80.54%) Windows
2 139 (75.14%) Microsoft
3 117 (63.24%) Active Directory
4 84 (45.41%) Microsoft Office
5 80 (43.24%) Microsoft 365
5 80 (43.24%) Social Skills
6 55 (29.73%) Windows 10
7 50 (27.03%) Customer Service
8 44 (23.78%) Problem-Solving
9 42 (22.70%) Finance
10 41 (22.16%) Microsoft Exchange
11 40 (21.62%) Driving Licence
12 39 (21.08%) Microsoft Intune
12 39 (21.08%) Security Cleared
13 38 (20.54%) Degree
14 37 (20.00%) SCCM
15 36 (19.46%) Azure
16 35 (18.92%) ITIL
17 31 (16.76%) Microsoft Certification
18 29 (15.68%) Entra ID
19 28 (15.14%) Windows 7
20 27 (14.59%) Onboarding
21 25 (13.51%) DNS
21 25 (13.51%) Computer Science
21 25 (13.51%) Smartphone
22 24 (12.97%) Computer Science Degree
22 24 (12.97%) Mac OS
23 23 (12.43%) DBS Check
23 23 (12.43%) Break/Fix
23 23 (12.43%) Network Security

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (22.16%) Microsoft Exchange
2 6 (3.24%) Skype for Business
3 5 (2.70%) SharePoint
4 2 (1.08%) Exchange Server 2010
5 1 (0.54%) CMS
Applications
1 84 (45.41%) Microsoft Office
2 16 (8.65%) Microsoft Excel
3 15 (8.11%) Microsoft PowerPoint
Business Applications
1 3 (1.62%) Eikon
Cloud Services
1 80 (43.24%) Microsoft 365
2 36 (19.46%) Azure
3 29 (15.68%) Entra ID
4 15 (8.11%) OneDrive
5 9 (4.86%) Mimecast
6 5 (2.70%) WhatsApp
7 2 (1.08%) Slack
8 1 (0.54%) AWS
8 1 (0.54%) GCP
Communications & Networking
1 25 (13.51%) DNS
2 23 (12.43%) Network Security
3 16 (8.65%) LAN
3 16 (8.65%) Remote Desktop
3 16 (8.65%) Wi-Fi
4 10 (5.41%) Skype
5 8 (4.32%) DHCP
6 7 (3.78%) TCP/IP
7 6 (3.24%) Firewall
8 5 (2.70%) Cisco IOS
8 5 (2.70%) VPN
8 5 (2.70%) WAN
9 3 (1.62%) Internet
9 3 (1.62%) Telepresence
9 3 (1.62%) VoIP
9 3 (1.62%) WebEx
10 1 (0.54%) Ethernet
10 1 (0.54%) PSTN
10 1 (0.54%) SAN
10 1 (0.54%) Wireless
Development Applications
1 1 (0.54%) JIRA
1 1 (0.54%) MSI
General
1 80 (43.24%) Social Skills
2 42 (22.70%) Finance
3 20 (10.81%) Organisational Skills
4 8 (4.32%) Automotive
4 8 (4.32%) Inclusion and Diversity
5 7 (3.78%) Legal
6 6 (3.24%) Banking
7 4 (2.16%) Law
7 4 (2.16%) Telecoms
8 3 (1.62%) Pharmaceutical
9 2 (1.08%) Aerospace
9 2 (1.08%) Analytical Skills
9 2 (1.08%) Billing
9 2 (1.08%) Games
10 1 (0.54%) Back Office
10 1 (0.54%) Manufacturing
10 1 (0.54%) Public Sector
10 1 (0.54%) Retail
10 1 (0.54%) Spanish Language
Miscellaneous
1 40 (21.62%) Driving Licence
2 27 (14.59%) Onboarding
3 25 (13.51%) Smartphone
4 8 (4.32%) Video Conferencing
5 7 (3.78%) iPhone
6 3 (1.62%) Self-Motivation
7 2 (1.08%) Blackberry
7 2 (1.08%) Data Centre
7 2 (1.08%) Fat Client
7 2 (1.08%) iPad
7 2 (1.08%) Management Information System
7 2 (1.08%) Mobile App
7 2 (1.08%) Thin Client
8 1 (0.54%) CMDB
8 1 (0.54%) Derivative
8 1 (0.54%) EPoS
8 1 (0.54%) Team-Oriented Environment
8 1 (0.54%) Virtual Team
Operating Systems
1 149 (80.54%) Windows
2 55 (29.73%) Windows 10
3 28 (15.14%) Windows 7
4 24 (12.97%) Mac OS
5 14 (7.57%) Windows Server
6 13 (7.03%) Android
7 6 (3.24%) Mac OS X
8 5 (2.70%) Apple iOS
8 5 (2.70%) Windows Server 2008
9 3 (1.62%) Windows XP
10 1 (0.54%) Linux
10 1 (0.54%) Windows NT
Processes & Methodologies
1 50 (27.03%) Customer Service
2 44 (23.78%) Problem-Solving
3 35 (18.92%) ITIL
4 25 (13.51%) Computer Science
5 23 (12.43%) Break/Fix
6 19 (10.27%) Asset Management
7 15 (8.11%) Ticket Management
8 14 (7.57%) ITSM
8 14 (7.57%) Proactive Maintenance
9 12 (6.49%) Service Delivery
9 12 (6.49%) Software Deployment
10 10 (5.41%) Customer Requirements
10 10 (5.41%) Software Testing
11 9 (4.86%) Mobile Device Management
11 9 (4.86%) Service Management
11 9 (4.86%) Time Management
12 7 (3.78%) Continuous Improvement
12 7 (3.78%) Root Cause Analysis
13 5 (2.70%) Incident Management
14 4 (2.16%) Change Management
Programming Languages
1 5 (2.70%) PowerShell
2 1 (0.54%) SQL
Qualifications
1 39 (21.08%) Security Cleared
2 38 (20.54%) Degree
3 31 (16.76%) Microsoft Certification
4 24 (12.97%) Computer Science Degree
5 23 (12.43%) A+ Certification
5 23 (12.43%) DBS Check
5 23 (12.43%) MCP
6 14 (7.57%) BPSS Clearance
6 14 (7.57%) DV Cleared
6 14 (7.57%) SC Cleared
7 5 (2.70%) ITIL Certification
8 3 (1.62%) ITIL Foundation Certificate
8 3 (1.62%) Master's Degree
8 3 (1.62%) MBA
9 1 (0.54%) AWS Certification
9 1 (0.54%) CCNA
9 1 (0.54%) Cisco Certification
Quality Assurance & Compliance
1 18 (9.73%) SLA
2 14 (7.57%) PCI DSS
3 4 (2.16%) GDPR
4 1 (0.54%) Accessibility
4 1 (0.54%) ISO/IEC 27001
System Software
1 117 (63.24%) Active Directory
2 14 (7.57%) KVM
3 11 (5.95%) Firmware
4 10 (5.41%) Hyper-V
5 3 (1.62%) VMware Infrastructure
5 3 (1.62%) vSphere
6 2 (1.08%) Terminal Services
7 1 (0.54%) Virtual Desktop
Systems Management
1 39 (21.08%) Microsoft Intune
2 37 (20.00%) SCCM
3 2 (1.08%) Jamf Pro
4 1 (0.54%) Backup Exec
4 1 (0.54%) Cisco CUCM
4 1 (0.54%) Single Sign-On
Vendors
1 139 (75.14%) Microsoft
2 21 (11.35%) Dell
3 20 (10.81%) ServiceNow
4 13 (7.03%) HP
5 11 (5.95%) Apple
6 8 (4.32%) Cisco
6 8 (4.32%) Citrix
6 8 (4.32%) McAfee
6 8 (4.32%) MobileIron
7 7 (3.78%) Bloomberg
8 6 (3.24%) VMware
9 3 (1.62%) Ivanti
9 3 (1.62%) Polycom
10 2 (1.08%) Cognizant
10 2 (1.08%) Okta
10 2 (1.08%) Trayport
11 1 (0.54%) Becrypt
11 1 (0.54%) iManage
11 1 (0.54%) Meraki
11 1 (0.54%) Palo Alto