The first table below looks at the demand for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 168 203 185
Rank change year-on-year
+35 -18
Permanent jobs citing ITSM 35 13 10
As % of all permanent IT jobs located in the West Midlands 0.67% 0.23% 0.20%
As % of the Processes & Methodologies category 0.88% 0.31% 0.27%
Number of salaries quoted 28 7 8
Average salary £60,000 £37,500 £43,750
Average salary % change year-on-year
+60.00% -14.28%
90% offered a salary of more than £57,500 £23,187 £35,000
10% offered a salary of more than £65,450 £57,000 £71,250
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%
Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3993 4261 3659
As % of all permanent IT jobs located in the West Midlands 75.87% 76.73% 74.49%
Number of salaries quoted 3298 3599 3169
Average salary £41,000 £40,000 £39,000
Average salary % change year-on-year
+2.50% +2.56%
90% offered a salary of more than £28,500 £26,500 £27,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
ITSM
England

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 22 July 2014.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +28 27 £60,000 +29.72% 1
Coventry - 4 - - 1
Warwickshire +14 1 - -
Staffordshire -8 1 £22,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 July 2014, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 45 (84.91%) Service Management
2 43 (81.13%) ITIL
3 32 (60.38%) Project Management
4 30 (56.60%) PRINCE2
5 28 (52.83%) Transition Management
5 28 (52.83%) ISEB
6 27 (50.94%) Business Development
7 23 (43.40%) Law
8 22 (41.51%) Degree
9 12 (22.64%) Service Delivery
10 7 (13.21%) Microsoft
11 6 (11.32%) GIS
11 6 (11.32%) Finance
12 5 (9.43%) Citrix
12 5 (9.43%) VMware
13 4 (7.55%) Configuration Management
13 4 (7.55%) SLA
13 4 (7.55%) Cisco
13 4 (7.55%) ITIL Certification
13 4 (7.55%) Symantec
14 3 (5.66%) Data Modelling
14 3 (5.66%) ITIL V3
14 3 (5.66%) Analytics
14 3 (5.66%) Network Design
14 3 (5.66%) Incident Management
15 2 (3.77%) Resource Management
15 2 (3.77%) PRINCE2 Practitioner
15 2 (3.77%) SC Cleared
15 2 (3.77%) Security Cleared
15 2 (3.77%) Release Management

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 July 2014, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.89%) Blackberry Enterprise Server
1 1 (1.89%) Lync
Applications
1 1 (1.89%) MS Project
1 1 (1.89%) MS Excel
Business Applications
1 1 (1.89%) Remedy ITSM
1 1 (1.89%) SAP Oil and Gas
Cloud Services
1 1 (1.89%) IaaS
1 1 (1.89%) Cloud Computing
1 1 (1.89%) SaaS
Communications & Networking
1 2 (3.77%) LAN
1 2 (3.77%) WAN
1 2 (3.77%) Internet
2 1 (1.89%) TCP/IP
2 1 (1.89%) DNS
2 1 (1.89%) Unified Communications
Database & Business Intelligence
1 1 (1.89%) BusinessObjects
1 1 (1.89%) Big Data
1 1 (1.89%) QlikView
Development Applications
1 1 (1.89%) Talend Open Studio
General
1 23 (43.40%) Law
2 6 (11.32%) Finance
3 1 (1.89%) Electronics
3 1 (1.89%) Telecoms
3 1 (1.89%) Aerospace
3 1 (1.89%) Manufacturing
3 1 (1.89%) Marketing
3 1 (1.89%) Retail
Job Titles
1 29 (54.72%) Transition Manager
2 25 (47.17%) Service Manager
3 21 (39.62%) Senior Manager
4 17 (32.08%) Service Transition Manager
5 13 (24.53%) Senior Service Manager
6 7 (13.21%) Services Delivery Manager
6 7 (13.21%) Delivery Manager
7 5 (9.43%) Architect
8 4 (7.55%) Solutions Architect
9 2 (3.77%) Senior Services Delivery Manager
10 1 (1.89%) Operations Manager
10 1 (1.89%) Support Engineer
10 1 (1.89%) Configuration Manager
10 1 (1.89%) Project Manager
10 1 (1.89%) Management Consultant
10 1 (1.89%) IT Consultant
10 1 (1.89%) Technical Architect
10 1 (1.89%) Consultant
10 1 (1.89%) Data Architect
10 1 (1.89%) Security Operations Manager
Miscellaneous
1 6 (11.32%) GIS
2 2 (3.77%) Management Information System
3 1 (1.89%) DTV
3 1 (1.89%) Blackberry
Operating Systems
1 1 (1.89%) UNIX
1 1 (1.89%) Windows
1 1 (1.89%) Linux
1 1 (1.89%) Windows XP
1 1 (1.89%) Windows 8
1 1 (1.89%) Apple iOS
Processes & Methodologies
1 45 (84.91%) Service Management
2 43 (81.13%) ITIL
3 32 (60.38%) Project Management
4 30 (56.60%) PRINCE2
5 28 (52.83%) Transition Management
6 27 (50.94%) Business Development
7 12 (22.64%) Service Delivery
8 4 (7.55%) Configuration Management
9 3 (5.66%) Data Modelling
9 3 (5.66%) ITIL V3
9 3 (5.66%) Analytics
9 3 (5.66%) Network Design
9 3 (5.66%) Incident Management
10 2 (3.77%) Resource Management
10 2 (3.77%) Release Management
10 2 (3.77%) Capacity Management
10 2 (3.77%) Change Management
10 2 (3.77%) Disaster Recovery
11 1 (1.89%) Risk Management
11 1 (1.89%) Business Continuity
Programming Languages
1 2 (3.77%) SQL
Qualifications
1 28 (52.83%) ISEB
2 22 (41.51%) Degree
3 4 (7.55%) ITIL Certification
4 2 (3.77%) PRINCE2 Practitioner
4 2 (3.77%) SC Cleared
4 2 (3.77%) Security Cleared
5 1 (1.89%) PRINCE2 Certification
5 1 (1.89%) PMP
5 1 (1.89%) PMI Certification
Quality Assurance & Compliance
1 4 (7.55%) SLA
2 2 (3.77%) Data Quality
System Software
1 1 (1.89%) Active Directory
1 1 (1.89%) XenApp
1 1 (1.89%) XenDesktop
Vendors
1 7 (13.21%) Microsoft
2 5 (9.43%) Citrix
2 5 (9.43%) VMware
3 4 (7.55%) Cisco
3 4 (7.55%) Symantec
4 1 (1.89%) Ab Initio
4 1 (1.89%) Business Objects
4 1 (1.89%) SAP
4 1 (1.89%) Cognos
4 1 (1.89%) HP
4 1 (1.89%) Remedy
4 1 (1.89%) BMC
4 1 (1.89%) Informatica
4 1 (1.89%) MicroStrategy
4 1 (1.89%) Apple
4 1 (1.89%) Vertica
4 1 (1.89%) Talend
4 1 (1.89%) ArcSight
4 1 (1.89%) Teradata
Birmingham, West Midlands (County)
People Source Consulting
Salary: £70000 - £85000 per annum + Extensive Benefits
Posted: 6 days ago
Coventry
Cathcart Associates
Salary: Great Benefits
Posted: 21 days ago