The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 184 169 185
Rank change year-on-year
-15 +16
Permanent jobs citing ITSM 26 17 11
As % of all permanent IT jobs located in the West Midlands 0.52% 0.41% 0.24%
As % of the Processes & Methodologies category 0.65% 0.51% 0.32%
Number of salaries quoted 22 13 8
Average salary £55,000 £42,500 £45,000
Average salary % change year-on-year
+29.41% -5.55%
90% offered a salary of more than £31,150 £36,500 £38,750
10% offered a salary of more than £70,000 £52,500 £57,650
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4008 3317 3460
As % of all permanent IT jobs located in the West Midlands 80.22% 80.00% 76.40%
Number of salaries quoted 3357 2641 2921
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £62,500 £58,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 5 March 2015.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -7 14 £68,750 +30.95%
Walsall - 4 £62,500 -
Coventry - 3 £38,500 -
Solihull +1 1 £47,500 +196.87%
Dudley -7 1 £24,000 -
Shropshire - 1 £39,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 March 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 47 (90.38%) Service Management
2 37 (71.15%) ITIL
3 21 (40.38%) Project Management
4 19 (36.54%) Law
5 18 (34.62%) Degree
6 16 (30.77%) PRINCE2
6 16 (30.77%) Transition Management
7 15 (28.85%) ISEB
8 14 (26.92%) Business Development
9 13 (25.00%) Service Delivery
10 11 (21.15%) Change Management
10 11 (21.15%) Finance
11 8 (15.38%) Life Science
12 7 (13.46%) Business Analysis
13 6 (11.54%) Analytical Skills
13 6 (11.54%) Continuous Improvement
13 6 (11.54%) Incident Management
13 6 (11.54%) VCP4
14 5 (9.62%) Problem Management
14 5 (9.62%) Risk Management
14 5 (9.62%) Windows
14 5 (9.62%) Cisco
14 5 (9.62%) Portfolio Management
14 5 (9.62%) Demand Management
15 4 (7.69%) Microsoft
15 4 (7.69%) LAN
15 4 (7.69%) Management Information System
15 4 (7.69%) Legal
15 4 (7.69%) Manufacturing
15 4 (7.69%) Release Management

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 5 March 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.85%) SharePoint
Applications
1 3 (5.77%) MS Excel
2 1 (1.92%) MS PowerPoint
2 1 (1.92%) MS Office
2 1 (1.92%) MS Visio
Business Applications
1 2 (3.85%) Remedy ITSM
Cloud Services
1 2 (3.85%) SaaS
Communications & Networking
1 4 (7.69%) LAN
2 2 (3.85%) Structured Cabling
2 2 (3.85%) Broadband
2 2 (3.85%) VoIP
2 2 (3.85%) WAN
2 2 (3.85%) DHCP
2 2 (3.85%) Ethernet
2 2 (3.85%) TCP/IP
2 2 (3.85%) DNS
2 2 (3.85%) Wireless
2 2 (3.85%) Gigabit Ethernet
Database & Business Intelligence
1 2 (3.85%) SQL Server
General
1 19 (36.54%) Law
2 11 (21.15%) Finance
3 4 (7.69%) Legal
3 4 (7.69%) Manufacturing
4 2 (3.85%) Retail
5 1 (1.92%) Marketing
5 1 (1.92%) Banking
5 1 (1.92%) Automotive
Job Titles
1 17 (32.69%) Transition Manager
2 11 (21.15%) Service Manager
3 7 (13.46%) Analyst
3 7 (13.46%) Service Transition Manager
4 6 (11.54%) Senior Manager
5 4 (7.69%) Relationships Manager
5 4 (7.69%) Senior Service Manager
6 3 (5.77%) Data Centre Manager
6 3 (5.77%) Services Delivery Manager
6 3 (5.77%) Delivery Manager
6 3 (5.77%) Contracts Manager
6 3 (5.77%) Service Analyst
6 3 (5.77%) Consultant
6 3 (5.77%) Project Manager
7 2 (3.85%) Data Centre Analyst
7 2 (3.85%) Coordinator
7 2 (3.85%) Senior Analyst
7 2 (3.85%) Operations Manager
7 2 (3.85%) Support Manager
7 2 (3.85%) Data Analyst
Libraries, Frameworks & Software Standards
1 2 (3.85%) .NET
2 1 (1.92%) Velocity
2 1 (1.92%) HTML
Miscellaneous
1 8 (15.38%) Life Science
2 6 (11.54%) Analytical Skills
3 4 (7.69%) Management Information System
4 2 (3.85%) Statistics
4 2 (3.85%) FMCG
5 1 (1.92%) Fat Client
5 1 (1.92%) CMDB
5 1 (1.92%) Mathematics
5 1 (1.92%) Thin Client
Operating Systems
1 5 (9.62%) Windows
2 2 (3.85%) Linux
2 2 (3.85%) Red Hat Enterprise Linux
3 1 (1.92%) Windows 7
3 1 (1.92%) Windows 8
Processes & Methodologies
1 47 (90.38%) Service Management
2 37 (71.15%) ITIL
3 21 (40.38%) Project Management
4 16 (30.77%) PRINCE2
4 16 (30.77%) Transition Management
5 14 (26.92%) Business Development
6 13 (25.00%) Service Delivery
7 11 (21.15%) Change Management
8 7 (13.46%) Business Analysis
9 6 (11.54%) Continuous Improvement
9 6 (11.54%) Incident Management
10 5 (9.62%) Problem Management
10 5 (9.62%) Risk Management
10 5 (9.62%) Portfolio Management
10 5 (9.62%) Demand Management
11 4 (7.69%) Release Management
11 4 (7.69%) Time Management
12 3 (5.77%) Performance Management
12 3 (5.77%) Logistics
12 3 (5.77%) Stakeholder Management
Programming Languages
1 1 (1.92%) JavaScript
Qualifications
1 18 (34.62%) Degree
2 15 (28.85%) ISEB
3 6 (11.54%) VCP4
4 3 (5.77%) ITIL Certification
5 2 (3.85%) CCNA
5 2 (3.85%) HNC
5 2 (3.85%) HND
5 2 (3.85%) Cisco Certification
6 1 (1.92%) Security Cleared
6 1 (1.92%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (5.77%) SLA
2 2 (3.85%) ISO/IEC 27001
2 2 (3.85%) QA
System Software
1 2 (3.85%) Active Directory
1 2 (3.85%) VMware Infrastructure
Systems Management
1 2 (3.85%) SCCM
Vendors
1 5 (9.62%) Cisco
2 4 (7.69%) Microsoft
3 2 (3.85%) LANDesk
3 2 (3.85%) Avaya
3 2 (3.85%) NetApp
3 2 (3.85%) Dell
3 2 (3.85%) Oracle
3 2 (3.85%) Remedy
3 2 (3.85%) Citrix
3 2 (3.85%) VMware
3 2 (3.85%) Mitel
4 1 (1.92%) RedPrairie
4 1 (1.92%) ServiceNow
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 21 days ago