The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 183 174 184
Rank change year-on-year
-9 +10
Permanent jobs citing ITSM 36 18 22
As % of all permanent IT jobs located in the West Midlands 0.68% 0.37% 0.43%
As % of the Processes & Methodologies category 0.84% 0.45% 0.56%
Number of salaries quoted 29 17 16
Average salary £50,000 £52,500 £44,500
Average salary % change year-on-year
-4.76% +17.97%
90% offered a salary of more than £29,000 £44,000 £23,750
10% offered a salary of more than £62,700 £60,500 £59,000
UK excluding London average salary £44,500 £50,000 £47,500
% change year-on-year
-11.00% +5.26%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4295 3965 3953
As % of all permanent IT jobs located in the West Midlands 80.79% 80.72% 77.72%
Number of salaries quoted 3585 3288 3307
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 24 April 2015.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 22 £55,000 +2.32% 2
Coventry - 6 £44,750 -
Walsall - 2 £63,000 -
Warwickshire - 2 £32,500 -
Staffordshire -2 1 £63,500 +49.41%
Dudley - 1 £24,000 -
Solihull - 1 £47,500 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 April 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 54 (90.00%) Service Management
2 41 (68.33%) ITIL
3 26 (43.33%) Project Management
4 21 (35.00%) Law
5 20 (33.33%) Business Development
6 18 (30.00%) PRINCE2
6 18 (30.00%) Transition Management
7 17 (28.33%) ISEB
8 12 (20.00%) Finance
8 12 (20.00%) Degree
9 11 (18.33%) Life Science
9 11 (18.33%) Business Analysis
9 11 (18.33%) Continuous Improvement
9 11 (18.33%) Service Delivery
10 8 (13.33%) Change Management
10 8 (13.33%) Risk Management
10 8 (13.33%) Manufacturing
10 8 (13.33%) Demand Management
10 8 (13.33%) Portfolio Management
11 7 (11.67%) Analytical Skills
12 6 (10.00%) SCCM
12 6 (10.00%) VMware Infrastructure
12 6 (10.00%) Management Information System
12 6 (10.00%) VMware
12 6 (10.00%) Dell
12 6 (10.00%) Citrix
12 6 (10.00%) ITIL Certification
12 6 (10.00%) Microsoft
13 5 (8.33%) Windows
13 5 (8.33%) MS Office

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 April 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.67%) Lync
Applications
1 5 (8.33%) MS Office
2 2 (3.33%) MS Excel
3 1 (1.67%) MS Visio
3 1 (1.67%) MS PowerPoint
Cloud Services
1 4 (6.67%) Office 365
2 2 (3.33%) SaaS
Communications & Networking
1 2 (3.33%) Broadband
1 2 (3.33%) LAN
1 2 (3.33%) VoIP
1 2 (3.33%) Structured Cabling
Database & Business Intelligence
1 3 (5.00%) SQL Server
General
1 21 (35.00%) Law
2 12 (20.00%) Finance
3 8 (13.33%) Manufacturing
4 4 (6.67%) Legal
5 2 (3.33%) Local Government
6 1 (1.67%) Marketing
6 1 (1.67%) Banking
6 1 (1.67%) Retail
6 1 (1.67%) Automotive
6 1 (1.67%) Telecoms
Job Titles
1 19 (31.67%) Transition Manager
2 9 (15.00%) Analyst
3 7 (11.67%) Relationships Manager
4 5 (8.33%) Business Manager
4 5 (8.33%) Service Manager
5 4 (6.67%) Architect
5 4 (6.67%) Solutions Architect
6 3 (5.00%) Senior Manager
6 3 (5.00%) Systems Analyst
6 3 (5.00%) Consultant
6 3 (5.00%) Change Analyst
6 3 (5.00%) Engagement Manager
6 3 (5.00%) Contracts Manager
7 2 (3.33%) Senior Service Manager
7 2 (3.33%) IT Operations Manager
7 2 (3.33%) Data Centre Analyst
7 2 (3.33%) Service Transition Manager
7 2 (3.33%) IT Security Manager
7 2 (3.33%) Security Manager
7 2 (3.33%) Data Analyst
Libraries, Frameworks & Software Standards
1 4 (6.67%) CGI
2 2 (3.33%) Velocity
3 1 (1.67%) HTML
Miscellaneous
1 11 (18.33%) Life Science
2 7 (11.67%) Analytical Skills
3 6 (10.00%) Management Information System
4 4 (6.67%) GIS
5 2 (3.33%) Statistics
6 1 (1.67%) Mathematics
6 1 (1.67%) Thin Client
6 1 (1.67%) CMDB
6 1 (1.67%) Fat Client
6 1 (1.67%) FMCG
6 1 (1.67%) Telematics
Operating Systems
1 5 (8.33%) Windows
2 2 (3.33%) Linux
2 2 (3.33%) Red Hat Enterprise Linux
3 1 (1.67%) Windows 7
3 1 (1.67%) Windows 8
Processes & Methodologies
1 54 (90.00%) Service Management
2 41 (68.33%) ITIL
3 26 (43.33%) Project Management
4 20 (33.33%) Business Development
5 18 (30.00%) PRINCE2
5 18 (30.00%) Transition Management
6 11 (18.33%) Continuous Improvement
6 11 (18.33%) Service Delivery
6 11 (18.33%) Business Analysis
7 8 (13.33%) Risk Management
7 8 (13.33%) Portfolio Management
7 8 (13.33%) Change Management
7 8 (13.33%) Demand Management
8 5 (8.33%) Stakeholder Management
9 4 (6.67%) Migration
9 4 (6.67%) Incident Management
9 4 (6.67%) Technical Architecture
9 4 (6.67%) Problem Management
10 3 (5.00%) Logistics
10 3 (5.00%) Configuration Management
Programming Languages
1 1 (1.67%) JavaScript
Qualifications
1 17 (28.33%) ISEB
2 12 (20.00%) Degree
3 6 (10.00%) ITIL Certification
4 5 (8.33%) Security Cleared
5 4 (6.67%) SC Cleared
6 1 (1.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (6.67%) SLA
1 4 (6.67%) ISO/IEC 27001
2 2 (3.33%) QA
2 2 (3.33%) PCI DSS
System Software
1 6 (10.00%) VMware Infrastructure
2 4 (6.67%) XenApp
2 4 (6.67%) XenDesktop
2 4 (6.67%) Terminal Services
3 2 (3.33%) Active Directory
Systems Management
1 6 (10.00%) SCCM
Vendors
1 6 (10.00%) Microsoft
1 6 (10.00%) Dell
1 6 (10.00%) Citrix
1 6 (10.00%) VMware
2 4 (6.67%) Computacenter
3 3 (5.00%) Cisco
4 2 (3.33%) Mitel
4 2 (3.33%) Avaya
4 2 (3.33%) NetApp
4 2 (3.33%) LANDesk
5 1 (1.67%) ServiceNow
5 1 (1.67%) Oracle
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £55000 - £60000 per annum + Holidays / Benefits
Posted: 4 days ago
Birmingham
Capita - ITIN
Salary: £18000 - £22000 per annum
Posted: 6 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + Car Allowance and Bonus Package
Posted: 27 days ago