The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 179 186 178
Rank change year-on-year
+7 -8
Permanent jobs citing ITSM 34 16 16
As % of all permanent IT jobs located in the West Midlands 0.62% 0.29% 0.33%
As % of the Processes & Methodologies category 0.81% 0.38% 0.45%
Number of salaries quoted 25 11 10
Average salary £60,000 £52,500 £42,500
Average salary % change year-on-year
+14.28% +23.52%
90% offered a salary of more than £19,900 £26,645 £32,500
10% offered a salary of more than £65,900 £55,000 £80,000
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4179 4222 3575
As % of all permanent IT jobs located in the West Midlands 76.64% 77.37% 74.37%
Number of salaries quoted 3460 3577 3018
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £28,000 £26,500 £27,500
10% offered a salary of more than £66,500 £65,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 29 August 2014.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +18 24 £60,000 +11.11% 1
Coventry - 4 - -
Worcestershire - 2 - -
Warwickshire +15 1 - -
Staffordshire -14 1 £22,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2014, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 45 (80.36%) ITIL
2 44 (78.57%) Service Management
3 29 (51.79%) Project Management
3 29 (51.79%) PRINCE2
4 28 (50.00%) Transition Management
4 28 (50.00%) ISEB
5 27 (48.21%) Business Development
6 23 (41.07%) Law
7 22 (39.29%) Degree
8 11 (19.64%) Service Delivery
9 9 (16.07%) Finance
10 7 (12.50%) Incident Management
11 6 (10.71%) GIS
12 5 (8.93%) Remedy ITSM
12 5 (8.93%) VMware
12 5 (8.93%) Citrix
12 5 (8.93%) Remedy
12 5 (8.93%) SLA
12 5 (8.93%) Microsoft
13 4 (7.14%) Cisco
13 4 (7.14%) Configuration Management
13 4 (7.14%) ITIL Certification
13 4 (7.14%) Symantec
14 3 (5.36%) Business Intelligence
14 3 (5.36%) Middleware
14 3 (5.36%) Data Modelling
14 3 (5.36%) ERP
14 3 (5.36%) Analytics
14 3 (5.36%) Network Design
14 3 (5.36%) ITIL V3

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 August 2014, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.79%) Blackberry Enterprise Server
1 1 (1.79%) Lync
Applications
1 1 (1.79%) MS Excel
Business Applications
1 5 (8.93%) Remedy ITSM
2 1 (1.79%) SAP Oil and Gas
Cloud Services
1 1 (1.79%) Cloud Computing
1 1 (1.79%) SaaS
1 1 (1.79%) IaaS
Communications & Networking
1 1 (1.79%) LAN
1 1 (1.79%) WAN
1 1 (1.79%) TCP/IP
1 1 (1.79%) DNS
1 1 (1.79%) Internet
1 1 (1.79%) Unified Communications
Database & Business Intelligence
1 1 (1.79%) BusinessObjects
1 1 (1.79%) QlikView
1 1 (1.79%) Big Data
Development Applications
1 1 (1.79%) Talend Open Studio
General
1 23 (41.07%) Law
2 9 (16.07%) Finance
3 2 (3.57%) Manufacturing
4 1 (1.79%) Marketing
4 1 (1.79%) Aerospace
4 1 (1.79%) Electronics
4 1 (1.79%) Telecoms
Job Titles
1 29 (51.79%) Transition Manager
2 25 (44.64%) Service Manager
3 24 (42.86%) Senior Manager
4 17 (30.36%) Service Transition Manager
5 16 (28.57%) Senior Service Manager
6 5 (8.93%) Architect
7 4 (7.14%) Solutions Architect
7 4 (7.14%) Delivery Manager
7 4 (7.14%) Services Delivery Manager
8 3 (5.36%) Applications Manager
8 3 (5.36%) IT Services Manager
8 3 (5.36%) Junior Analyst
8 3 (5.36%) Senior Analyst
8 3 (5.36%) Service Analyst
8 3 (5.36%) Service Desk Analyst
8 3 (5.36%) Junior
8 3 (5.36%) Analyst
9 2 (3.57%) Senior Services Delivery Manager
10 1 (1.79%) Security Manager
10 1 (1.79%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 3 (5.36%) Middleware
Miscellaneous
1 6 (10.71%) GIS
2 2 (3.57%) Management Information System
3 1 (1.79%) Blackberry
3 1 (1.79%) DTV
Operating Systems
1 1 (1.79%) UNIX
1 1 (1.79%) Windows
1 1 (1.79%) Linux
1 1 (1.79%) Windows XP
1 1 (1.79%) Apple iOS
1 1 (1.79%) Windows 8
Processes & Methodologies
1 45 (80.36%) ITIL
2 44 (78.57%) Service Management
3 29 (51.79%) PRINCE2
3 29 (51.79%) Project Management
4 28 (50.00%) Transition Management
5 27 (48.21%) Business Development
6 11 (19.64%) Service Delivery
7 7 (12.50%) Incident Management
8 4 (7.14%) Configuration Management
9 3 (5.36%) Business Intelligence
9 3 (5.36%) ERP
9 3 (5.36%) Data Modelling
9 3 (5.36%) Network Design
9 3 (5.36%) Analytics
9 3 (5.36%) ITIL V3
10 2 (3.57%) Capacity Management
10 2 (3.57%) Resource Management
10 2 (3.57%) Release Management
10 2 (3.57%) Service Continuity Management
10 2 (3.57%) Disaster Recovery
Programming Languages
1 2 (3.57%) SQL
Qualifications
1 28 (50.00%) ISEB
2 22 (39.29%) Degree
3 4 (7.14%) ITIL Certification
4 2 (3.57%) Security Cleared
5 1 (1.79%) PRINCE2 Practitioner
5 1 (1.79%) SC Cleared
5 1 (1.79%) PMP
5 1 (1.79%) PMI Certification
5 1 (1.79%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (8.93%) SLA
2 2 (3.57%) Data Quality
System Software
1 1 (1.79%) Active Directory
1 1 (1.79%) XenApp
1 1 (1.79%) XenDesktop
Vendors
1 5 (8.93%) Microsoft
1 5 (8.93%) Citrix
1 5 (8.93%) VMware
1 5 (8.93%) Remedy
2 4 (7.14%) Cisco
2 4 (7.14%) Symantec
3 1 (1.79%) Business Objects
3 1 (1.79%) SAP
3 1 (1.79%) Cognos
3 1 (1.79%) Informatica
3 1 (1.79%) MicroStrategy
3 1 (1.79%) Apple
3 1 (1.79%) Ab Initio
3 1 (1.79%) Teradata
3 1 (1.79%) ArcSight
3 1 (1.79%) Vertica
3 1 (1.79%) Talend
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: 4 days ago