The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 179 194 193
Rank change year-on-year
+15 -1
Permanent jobs citing ITSM 37 18 17
As % of all permanent IT jobs located in the West Midlands 0.67% 0.33% 0.35%
As % of the Processes & Methodologies category 0.85% 0.42% 0.46%
Number of salaries quoted 28 13 9
Average salary £60,000 £50,000 £45,000
Average salary % change year-on-year
+20.00% +11.11%
90% offered a salary of more than £18,500 £26,529 £32,500
10% offered a salary of more than £65,450 £54,800 £80,000
UK excluding London average salary £40,000 £42,500 £40,000
% change year-on-year
-5.88% +6.25%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4353 4295 3711
As % of all permanent IT jobs located in the West Midlands 79.07% 78.50% 75.55%
Number of salaries quoted 3623 3638 3149
Average salary £42,350 £40,000 £40,000
Average salary % change year-on-year
+5.87% -
90% offered a salary of more than £27,850 £26,500 £27,500
10% offered a salary of more than £67,500 £65,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 15 September 2014.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 27 £60,000 +14.28%
Warwickshire +12 3 £42,233 +56.41% 1
Coventry - 3 - -
Worcestershire - 2 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 15 September 2014, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 51 (82.26%) ITIL
2 46 (74.19%) Service Management
3 29 (46.77%) Project Management
3 29 (46.77%) PRINCE2
4 28 (45.16%) Transition Management
4 28 (45.16%) ISEB
5 27 (43.55%) Business Development
6 23 (37.10%) Law
6 23 (37.10%) Degree
7 11 (17.74%) Incident Management
7 11 (17.74%) Service Delivery
8 9 (14.52%) Finance
8 9 (14.52%) Remedy
8 9 (14.52%) Remedy ITSM
9 7 (11.29%) Microsoft
10 6 (9.68%) GIS
11 5 (8.06%) VMware
11 5 (8.06%) SLA
11 5 (8.06%) Citrix
12 4 (6.45%) Release Management
12 4 (6.45%) Symantec
12 4 (6.45%) Configuration Management
12 4 (6.45%) Cisco
12 4 (6.45%) ITIL Certification
13 3 (4.84%) Change Management
13 3 (4.84%) Middleware
13 3 (4.84%) Data Modelling
13 3 (4.84%) ERP
13 3 (4.84%) Business Intelligence
13 3 (4.84%) Network Design

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 15 September 2014, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.23%) SharePoint
2 1 (1.61%) Blackberry Enterprise Server
2 1 (1.61%) Lync
Applications
1 1 (1.61%) MS Excel
Business Applications
1 9 (14.52%) Remedy ITSM
2 1 (1.61%) SAP Oil and Gas
Cloud Services
1 1 (1.61%) Cloud Computing
1 1 (1.61%) SaaS
1 1 (1.61%) IaaS
Communications & Networking
1 1 (1.61%) LAN
1 1 (1.61%) WAN
1 1 (1.61%) TCP/IP
1 1 (1.61%) DNS
1 1 (1.61%) Internet
1 1 (1.61%) Unified Communications
Database & Business Intelligence
1 1 (1.61%) BusinessObjects
1 1 (1.61%) QlikView
1 1 (1.61%) Big Data
Development Applications
1 1 (1.61%) Talend Open Studio
General
1 23 (37.10%) Law
2 9 (14.52%) Finance
3 2 (3.23%) Manufacturing
4 1 (1.61%) Marketing
4 1 (1.61%) Aerospace
4 1 (1.61%) Electronics
4 1 (1.61%) Telecoms
Job Titles
1 29 (46.77%) Transition Manager
2 26 (41.94%) Senior Manager
3 24 (38.71%) Service Manager
4 17 (27.42%) Senior Service Manager
5 16 (25.81%) Service Transition Manager
6 7 (11.29%) Service Desk Analyst
6 7 (11.29%) Service Analyst
6 7 (11.29%) Analyst
7 5 (8.06%) Architect
7 5 (8.06%) Junior
7 5 (8.06%) Senior Analyst
7 5 (8.06%) Junior Analyst
8 4 (6.45%) Solutions Architect
8 4 (6.45%) Services Delivery Manager
8 4 (6.45%) Delivery Manager
9 3 (4.84%) Applications Manager
9 3 (4.84%) IT Services Manager
10 2 (3.23%) Senior Services Delivery Manager
10 2 (3.23%) Applications Specialist
11 1 (1.61%) Management Consultant
Libraries, Frameworks & Software Standards
1 3 (4.84%) Middleware
2 2 (3.23%) .NET
Miscellaneous
1 6 (9.68%) GIS
2 2 (3.23%) Management Information System
3 1 (1.61%) Analytical Skills
3 1 (1.61%) Blackberry
3 1 (1.61%) DTV
Operating Systems
1 1 (1.61%) UNIX
1 1 (1.61%) Windows
1 1 (1.61%) Linux
1 1 (1.61%) Windows XP
1 1 (1.61%) Apple iOS
1 1 (1.61%) Windows 8
Processes & Methodologies
1 51 (82.26%) ITIL
2 46 (74.19%) Service Management
3 29 (46.77%) PRINCE2
3 29 (46.77%) Project Management
4 28 (45.16%) Transition Management
5 27 (43.55%) Business Development
6 11 (17.74%) Incident Management
6 11 (17.74%) Service Delivery
7 4 (6.45%) Configuration Management
7 4 (6.45%) Release Management
8 3 (4.84%) Network Design
8 3 (4.84%) ITIL V3
8 3 (4.84%) Analytics
8 3 (4.84%) Business Intelligence
8 3 (4.84%) ERP
8 3 (4.84%) Data Modelling
8 3 (4.84%) Change Management
8 3 (4.84%) Mentoring
9 2 (3.23%) Service Continuity Management
9 2 (3.23%) Disaster Recovery
Programming Languages
1 2 (3.23%) SQL
Qualifications
1 28 (45.16%) ISEB
2 23 (37.10%) Degree
3 4 (6.45%) ITIL Certification
4 2 (3.23%) Security Cleared
5 1 (1.61%) PRINCE2 Practitioner
5 1 (1.61%) SC Cleared
5 1 (1.61%) PMP
5 1 (1.61%) PMI Certification
5 1 (1.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (8.06%) SLA
2 2 (3.23%) Data Quality
System Software
1 1 (1.61%) Active Directory
1 1 (1.61%) XenApp
1 1 (1.61%) XenDesktop
Vendors
1 9 (14.52%) Remedy
2 7 (11.29%) Microsoft
3 5 (8.06%) Citrix
3 5 (8.06%) VMware
4 4 (6.45%) Cisco
4 4 (6.45%) Symantec
5 1 (1.61%) Business Objects
5 1 (1.61%) SAP
5 1 (1.61%) Cognos
5 1 (1.61%) Informatica
5 1 (1.61%) MicroStrategy
5 1 (1.61%) Apple
5 1 (1.61%) Teradata
5 1 (1.61%) ArcSight
5 1 (1.61%) Vertica
5 1 (1.61%) Talend
5 1 (1.61%) Ab Initio
Tipton, West Midlands (County)
Rethink Mental Illness
Salary: From £18,378 to £20,622 per annum
Posted: 4 days ago
Warwick
University of Warwick
Salary: £38,511 - £45,954 pa
Posted: 12 days ago