The first table below looks at the demand for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 184 182 178
Rank change year-on-year
-2 -4
Permanent jobs citing ITSM 17 22 18
As % of all permanent IT jobs located in the West Midlands 0.34% 0.43% 0.38%
As % of the Processes & Methodologies category 0.44% 0.56% 0.53%
Number of salaries quoted 16 16 14
Average salary £52,500 £44,500 £49,500
Average salary % change year-on-year
+17.97% -10.10%
90% offered a salary of more than £42,500 £23,750 £35,000
10% offered a salary of more than £57,500 £59,000 £80,000
UK excluding London average salary £49,500 £47,500 £45,000
% change year-on-year
+4.21% +5.55%
Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3900 3894 3371
As % of all permanent IT jobs located in the West Midlands 78.66% 76.46% 72.06%
Number of salaries quoted 3244 3270 2857
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £28,500 £27,500 £26,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
ITSM
England

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 16 April 2014.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham +8 14 £52,500 +5.00% 2
Staffordshire -2 2 £42,500 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 16 April 2014, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 37 (90.24%) Service Management
2 31 (75.61%) ITIL
3 22 (53.66%) Project Management
4 17 (41.46%) PRINCE2
5 15 (36.59%) Transition Management
6 10 (24.39%) Service Delivery
6 10 (24.39%) ISEB
6 10 (24.39%) Degree
7 8 (19.51%) Business Development
7 8 (19.51%) Change Management
7 8 (19.51%) Law
8 7 (17.07%) Management Information System
8 7 (17.07%) Microsoft
9 6 (14.63%) Retail
9 6 (14.63%) Logistics
10 5 (12.20%) Continuous Improvement
10 5 (12.20%) MS Excel
10 5 (12.20%) ERP
11 4 (9.76%) SQL Server
12 3 (7.32%) ITIL Certification
12 3 (7.32%) MS Office
12 3 (7.32%) Business Intelligence
12 3 (7.32%) MySQL
12 3 (7.32%) MS Visio
12 3 (7.32%) EAI
12 3 (7.32%) Data Modelling
12 3 (7.32%) Data Mining
12 3 (7.32%) ETL
12 3 (7.32%) Data Management
12 3 (7.32%) MS PowerPoint

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 16 April 2014, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 5 (12.20%) MS Excel
2 3 (7.32%) MS Office
2 3 (7.32%) MS Visio
2 3 (7.32%) MS PowerPoint
3 1 (2.44%) MS Project
Communications & Networking
1 1 (2.44%) Internet
1 1 (2.44%) LAN
1 1 (2.44%) WAN
Database & Business Intelligence
1 4 (9.76%) SQL Server
2 3 (7.32%) MySQL
2 3 (7.32%) Data Mining
2 3 (7.32%) Relational Database
General
1 8 (19.51%) Law
2 6 (14.63%) Retail
3 2 (4.88%) French Language
3 2 (4.88%) German Language
3 2 (4.88%) Finance
Job Titles
1 15 (36.59%) Transition Manager
2 13 (31.71%) Service Manager
3 7 (17.07%) Services Delivery Manager
3 7 (17.07%) Delivery Manager
4 6 (14.63%) Project Manager
4 6 (14.63%) Service Transition Manager
5 5 (12.20%) Relationships Manager
5 5 (12.20%) Business Manager
6 4 (9.76%) Architect
7 3 (7.32%) Problem Manager
7 3 (7.32%) Database Manager
7 3 (7.32%) Change Manager
7 3 (7.32%) Solutions Architect
8 2 (4.88%) Senior Manager
8 2 (4.88%) Analyst
9 1 (2.44%) IT Manager
9 1 (2.44%) Technical Architect
9 1 (2.44%) Service Desk Analyst
9 1 (2.44%) Service Analyst
9 1 (2.44%) Trainee Analyst
Miscellaneous
1 7 (17.07%) Management Information System
2 3 (7.32%) Statistics
2 3 (7.32%) Data Integration
2 3 (7.32%) Enterprise Software
3 2 (4.88%) GIS
4 1 (2.44%) FMCG
Processes & Methodologies
1 37 (90.24%) Service Management
2 31 (75.61%) ITIL
3 22 (53.66%) Project Management
4 17 (41.46%) PRINCE2
5 15 (36.59%) Transition Management
6 10 (24.39%) Service Delivery
7 8 (19.51%) Business Development
7 8 (19.51%) Change Management
8 6 (14.63%) Logistics
9 5 (12.20%) Continuous Improvement
9 5 (12.20%) ERP
10 3 (7.32%) Business Intelligence
10 3 (7.32%) EAI
10 3 (7.32%) Data Modelling
10 3 (7.32%) ETL
10 3 (7.32%) Data Management
10 3 (7.32%) Six Sigma
10 3 (7.32%) Root Cause Analysis
10 3 (7.32%) Information Architecture
10 3 (7.32%) ERD
Programming Languages
1 1 (2.44%) C
Qualifications
1 10 (24.39%) ISEB
1 10 (24.39%) Degree
2 3 (7.32%) ITIL Certification
3 1 (2.44%) PRINCE2 Practitioner
3 1 (2.44%) SC Cleared
3 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 1 (2.44%) SLA
1 1 (2.44%) ISO/IEC 27001
System Software
1 1 (2.44%) VMware Infrastructure
Vendors
1 7 (17.07%) Microsoft
2 1 (2.44%) HP
2 1 (2.44%) BMC
2 1 (2.44%) Oracle
2 1 (2.44%) VMware
2 1 (2.44%) RedPrairie
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + Bonus + Car + Excellent Benefits
Posted: 14 hours ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £50000 - £65000 per annum + car allow+bonus+ben
Posted: Yesterday