The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 177 180 188
Rank change year-on-year
+3 +8
Permanent jobs citing ITSM 41 33 16
As % of all permanent IT jobs located in the West Midlands 0.73% 0.61% 0.29%
As % of the Processes & Methodologies category 0.86% 0.77% 0.37%
Number of salaries quoted 25 24 11
Average salary £39,500 £60,000 £52,500
Average salary % change year-on-year
-34.16% +14.28%
90% offered a salary of more than £21,000 £19,550 £26,645
10% offered a salary of more than £64,000 £66,050 £55,000
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4769 4298 4319
As % of all permanent IT jobs located in the West Midlands 84.69% 80.10% 79.31%
Number of salaries quoted 3886 3556 3655
Average salary £42,500 £42,000 £40,809
Average salary % change year-on-year
+1.19% +2.91%
90% offered a salary of more than £27,500 £28,682 £26,500
10% offered a salary of more than £62,500 £60,000 £66,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 28 August 2015.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +16 28 £42,500 -29.16% 2
Staffordshire +7 5 £25,000 +13.63%
Warwickshire +5 2 £26,500 -
Solihull - 2 £21,000 -
Coventry -15 1 £23,000 -
Dudley - 1 £50,000 -
Shropshire - 1 £39,500 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 August 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 62 (86.11%) ITIL
2 57 (79.17%) Service Management
3 30 (41.67%) Project Management
4 26 (36.11%) PRINCE2
5 25 (34.72%) Business Development
6 22 (30.56%) Degree
7 21 (29.17%) Transition Management
7 21 (29.17%) ISEB
7 21 (29.17%) Law
8 17 (23.61%) Manufacturing
9 16 (22.22%) Life Science
10 12 (16.67%) Microsoft
11 11 (15.28%) Problem Management
12 10 (13.89%) Change Management
13 9 (12.50%) Service Delivery
13 9 (12.50%) ITIL Certification
14 8 (11.11%) Configuration Management
14 8 (11.11%) MS Office
14 8 (11.11%) Incident Management
15 7 (9.72%) Risk Management
15 7 (9.72%) Finance
15 7 (9.72%) Remedy
15 7 (9.72%) Remedy ITSM
16 6 (8.33%) Continuous Improvement
16 6 (8.33%) SLA
16 6 (8.33%) Management Information System
17 5 (6.94%) Stakeholder Management
17 5 (6.94%) Business Analysis
18 4 (5.56%) CGI
18 4 (5.56%) GIS

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 August 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.56%) Lync
2 2 (2.78%) CMS
3 1 (1.39%) Tomcat
Applications
1 8 (11.11%) MS Office
2 3 (4.17%) MS Excel
3 2 (2.78%) MS Project
Business Applications
1 7 (9.72%) Remedy ITSM
2 1 (1.39%) Primavera
Cloud Services
1 4 (5.56%) Office 365
Communications & Networking
1 1 (1.39%) ATM
1 1 (1.39%) LAN
1 1 (1.39%) VoIP
1 1 (1.39%) WAN
1 1 (1.39%) SMTP
1 1 (1.39%) DHCP
1 1 (1.39%) Ethernet
1 1 (1.39%) SNMP
1 1 (1.39%) TCP/IP
1 1 (1.39%) DNS
1 1 (1.39%) Internet
1 1 (1.39%) OSPF
1 1 (1.39%) BGP
1 1 (1.39%) DSL
1 1 (1.39%) EIGRP
1 1 (1.39%) Frame Relay
1 1 (1.39%) Cisco IOS
1 1 (1.39%) Cisco PIX
1 1 (1.39%) Cisco ASA
1 1 (1.39%) Cisco Nexus
Database & Business Intelligence
1 2 (2.78%) SQL Server
2 1 (1.39%) Data Mining
General
1 21 (29.17%) Law
2 17 (23.61%) Manufacturing
3 7 (9.72%) Finance
4 3 (4.17%) Telecoms
4 3 (4.17%) Retail
5 2 (2.78%) Local Government
6 1 (1.39%) French Language
6 1 (1.39%) German Language
6 1 (1.39%) Advertising
Job Titles
1 21 (29.17%) Transition Manager
2 17 (23.61%) Analyst
3 6 (8.33%) Service Analyst
3 6 (8.33%) Service Desk Analyst
4 5 (6.94%) Head of IT
4 5 (6.94%) 1st Line Support
5 4 (5.56%) Architect
5 4 (5.56%) Solutions Architect
5 4 (5.56%) Technical Support
6 3 (4.17%) Relationships Manager
6 3 (4.17%) Change Analyst
6 3 (4.17%) Support Analyst
6 3 (4.17%) Security Manager
6 3 (4.17%) Head of Managed Services
6 3 (4.17%) Business Manager
7 2 (2.78%) Business Engagement Manager
7 2 (2.78%) IT Support
7 2 (2.78%) Configuration Management Analyst
7 2 (2.78%) Engagement Manager
7 2 (2.78%) Head of Operations
Libraries, Frameworks & Software Standards
1 4 (5.56%) CGI
2 2 (2.78%) .NET
3 1 (1.39%) CSS
3 1 (1.39%) Velocity
3 1 (1.39%) HTML
Miscellaneous
1 16 (22.22%) Life Science
2 6 (8.33%) Management Information System
3 4 (5.56%) GIS
3 4 (5.56%) CMDB
3 4 (5.56%) Analytical Skills
3 4 (5.56%) Data Centre
4 2 (2.78%) Video Conferencing
5 1 (1.39%) Telematics
5 1 (1.39%) PMI
5 1 (1.39%) Statistics
Operating Systems
1 3 (4.17%) Windows
2 2 (2.78%) Linux
3 1 (1.39%) Windows Server 2003
3 1 (1.39%) Windows Server 2008
3 1 (1.39%) Windows 7
3 1 (1.39%) Windows 8
Processes & Methodologies
1 62 (86.11%) ITIL
2 57 (79.17%) Service Management
3 30 (41.67%) Project Management
4 26 (36.11%) PRINCE2
5 25 (34.72%) Business Development
6 21 (29.17%) Transition Management
7 11 (15.28%) Problem Management
8 10 (13.89%) Change Management
9 9 (12.50%) Service Delivery
10 8 (11.11%) Configuration Management
10 8 (11.11%) Incident Management
11 7 (9.72%) Risk Management
12 6 (8.33%) Continuous Improvement
13 5 (6.94%) Stakeholder Management
13 5 (6.94%) Business Analysis
14 4 (5.56%) Knowledge Management
14 4 (5.56%) Migration
14 4 (5.56%) Logistics
14 4 (5.56%) Technical Architecture
15 3 (4.17%) ITIL V2
Programming Languages
1 2 (2.78%) SQL
2 1 (1.39%) AWK
2 1 (1.39%) C
2 1 (1.39%) Java
2 1 (1.39%) JavaScript
2 1 (1.39%) Perl
Qualifications
1 22 (30.56%) Degree
2 21 (29.17%) ISEB
3 9 (12.50%) ITIL Certification
4 4 (5.56%) SC Cleared
4 4 (5.56%) Security Cleared
5 2 (2.78%) PMI Certification
6 1 (1.39%) CISM
6 1 (1.39%) PRINCE2 Practitioner
6 1 (1.39%) PCI QSA
6 1 (1.39%) PMP
6 1 (1.39%) MCSE
6 1 (1.39%) CCNP
6 1 (1.39%) CISSP
6 1 (1.39%) Cisco Certification
6 1 (1.39%) Microsoft Certification
6 1 (1.39%) RHCE
Quality Assurance & Compliance
1 6 (8.33%) SLA
2 4 (5.56%) ISO/IEC 27001
3 2 (2.78%) PCI DSS
4 1 (1.39%) QA
4 1 (1.39%) Sarbanes-Oxley
System Software
1 4 (5.56%) Terminal Services
1 4 (5.56%) VMware Infrastructure
1 4 (5.56%) XenApp
1 4 (5.56%) XenDesktop
2 1 (1.39%) Active Directory
Systems Management
1 4 (5.56%) SCCM
2 1 (1.39%) CiscoWorks
Vendors
1 12 (16.67%) Microsoft
2 7 (9.72%) Remedy
3 4 (5.56%) VMware
3 4 (5.56%) Computacenter
3 4 (5.56%) Dell
3 4 (5.56%) Citrix
3 4 (5.56%) BMC
4 3 (4.17%) Cisco
5 1 (1.39%) CheckPoint
5 1 (1.39%) Oracle
5 1 (1.39%) Progress
5 1 (1.39%) Juniper
5 1 (1.39%) Riverbed
5 1 (1.39%) RedPrairie
5 1 (1.39%) F5
5 1 (1.39%) ServiceNow
5 1 (1.39%) Blue Coat
5 1 (1.39%) QAD
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 5 days ago
Birmingham, West Midlands (County)
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: 27 days ago