The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 182 179 186
Rank change year-on-year
-3 +7
Permanent jobs citing ITSM 31 18 20
As % of all permanent IT jobs located in the West Midlands 0.60% 0.40% 0.41%
As % of the Processes & Methodologies category 0.74% 0.49% 0.53%
Number of salaries quoted 24 15 15
Average salary £54,250 £50,000 £45,000
Average salary % change year-on-year
+8.50% +11.11%
90% offered a salary of more than £32,500 £42,500 £22,500
10% offered a salary of more than £64,550 £56,500 £59,200
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4174 3688 3779
As % of all permanent IT jobs located in the West Midlands 80.33% 81.14% 76.95%
Number of salaries quoted 3492 3013 3185
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 31 March 2015.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -2 16 £55,000 +4.76% 1
Coventry - 5 £44,500 - 3
Walsall - 4 £62,500 -
Dudley -10 1 £24,000 -
Solihull - 1 £47,500 -
Shropshire - 1 £39,000 -
Warwickshire - 1 £32,500 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 March 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 49 (90.74%) Service Management
2 36 (66.67%) ITIL
3 23 (42.59%) Project Management
4 19 (35.19%) Law
5 18 (33.33%) Business Development
6 16 (29.63%) PRINCE2
6 16 (29.63%) Transition Management
7 15 (27.78%) ISEB
8 14 (25.93%) Degree
9 12 (22.22%) Service Delivery
10 11 (20.37%) Finance
11 10 (18.52%) Life Science
11 10 (18.52%) Business Analysis
12 9 (16.67%) Continuous Improvement
13 8 (14.81%) Change Management
14 7 (12.96%) Risk Management
14 7 (12.96%) Manufacturing
14 7 (12.96%) Demand Management
14 7 (12.96%) Portfolio Management
15 6 (11.11%) SCCM
15 6 (11.11%) VMware Infrastructure
15 6 (11.11%) VMware
15 6 (11.11%) Citrix
15 6 (11.11%) Microsoft
15 6 (11.11%) Dell
16 5 (9.26%) MS Office
16 5 (9.26%) ITIL Certification
16 5 (9.26%) Windows
16 5 (9.26%) Management Information System
16 5 (9.26%) Security Cleared

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 March 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.41%) Lync
Applications
1 5 (9.26%) MS Office
2 3 (5.56%) MS Excel
3 1 (1.85%) MS Visio
3 1 (1.85%) MS PowerPoint
Cloud Services
1 4 (7.41%) Office 365
2 2 (3.70%) SaaS
Communications & Networking
1 2 (3.70%) Broadband
1 2 (3.70%) LAN
1 2 (3.70%) VoIP
1 2 (3.70%) Structured Cabling
Database & Business Intelligence
1 3 (5.56%) SQL Server
General
1 19 (35.19%) Law
2 11 (20.37%) Finance
3 7 (12.96%) Manufacturing
4 4 (7.41%) Legal
5 2 (3.70%) Retail
6 1 (1.85%) Marketing
6 1 (1.85%) Banking
6 1 (1.85%) Automotive
6 1 (1.85%) Telecoms
Job Titles
1 17 (31.48%) Transition Manager
2 9 (16.67%) Service Manager
3 6 (11.11%) Relationships Manager
3 6 (11.11%) Analyst
4 5 (9.26%) Service Transition Manager
5 4 (7.41%) Architect
5 4 (7.41%) Solutions Architect
5 4 (7.41%) Business Manager
6 3 (5.56%) Data Centre Manager
6 3 (5.56%) Delivery Manager
6 3 (5.56%) Contracts Manager
6 3 (5.56%) Senior Manager
6 3 (5.56%) Consultant
6 3 (5.56%) Services Delivery Manager
7 2 (3.70%) Data Centre Analyst
7 2 (3.70%) Senior Service Manager
7 2 (3.70%) IT Operations Manager
7 2 (3.70%) Coordinator
7 2 (3.70%) Systems Analyst
7 2 (3.70%) Project Manager
Libraries, Frameworks & Software Standards
1 4 (7.41%) CGI
2 2 (3.70%) Velocity
3 1 (1.85%) HTML
Miscellaneous
1 10 (18.52%) Life Science
2 5 (9.26%) Management Information System
2 5 (9.26%) Analytical Skills
3 4 (7.41%) GIS
4 2 (3.70%) Statistics
4 2 (3.70%) FMCG
5 1 (1.85%) Telematics
5 1 (1.85%) CMDB
5 1 (1.85%) Fat Client
5 1 (1.85%) Mathematics
5 1 (1.85%) Thin Client
Operating Systems
1 5 (9.26%) Windows
2 2 (3.70%) Linux
2 2 (3.70%) Red Hat Enterprise Linux
3 1 (1.85%) Windows 7
3 1 (1.85%) Windows 8
Processes & Methodologies
1 49 (90.74%) Service Management
2 36 (66.67%) ITIL
3 23 (42.59%) Project Management
4 18 (33.33%) Business Development
5 16 (29.63%) PRINCE2
5 16 (29.63%) Transition Management
6 12 (22.22%) Service Delivery
7 10 (18.52%) Business Analysis
8 9 (16.67%) Continuous Improvement
9 8 (14.81%) Change Management
10 7 (12.96%) Risk Management
10 7 (12.96%) Portfolio Management
10 7 (12.96%) Demand Management
11 4 (7.41%) Migration
11 4 (7.41%) Stakeholder Management
11 4 (7.41%) Incident Management
11 4 (7.41%) Technical Architecture
11 4 (7.41%) Logistics
12 3 (5.56%) Change Control
12 3 (5.56%) Configuration Management
Programming Languages
1 1 (1.85%) JavaScript
Qualifications
1 15 (27.78%) ISEB
2 14 (25.93%) Degree
3 5 (9.26%) ITIL Certification
3 5 (9.26%) Security Cleared
4 4 (7.41%) SC Cleared
5 1 (1.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (7.41%) SLA
2 3 (5.56%) ISO/IEC 27001
3 2 (3.70%) QA
4 1 (1.85%) PCI DSS
System Software
1 6 (11.11%) VMware Infrastructure
2 4 (7.41%) XenApp
2 4 (7.41%) XenDesktop
2 4 (7.41%) Terminal Services
3 2 (3.70%) Active Directory
Systems Management
1 6 (11.11%) SCCM
Vendors
1 6 (11.11%) Microsoft
1 6 (11.11%) Dell
1 6 (11.11%) Citrix
1 6 (11.11%) VMware
2 4 (7.41%) Computacenter
3 3 (5.56%) Cisco
4 2 (3.70%) Oracle
4 2 (3.70%) Mitel
4 2 (3.70%) Avaya
4 2 (3.70%) NetApp
4 2 (3.70%) LANDesk
5 1 (1.85%) RedPrairie
5 1 (1.85%) ServiceNow
West Midlands
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + Car Allowance and Bonus Package
Posted: Yesterday
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £65000 per annum + Car Allowance
Posted: 4 days ago
Coventry
Capita - ITPS
Salary: £45000 per annum + bonus + Car Allowance
Posted: 4 days ago
Coventry
Capita - ITIN
Salary: £42000.00 - £47000.00 per annum
Posted: 6 days ago
Coventry
Capita - ITPS
Salary: £40000 - £45000 per annum + £4.5k Car Allowance + Benefits
Posted: 7 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Benefits Package
Posted: 12 days ago
Cannock
Ortolan Group
Posted: 20 days ago