The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 183 190 187
Rank change year-on-year
+7 -3
Permanent jobs citing ITSM 34 23 19
As % of all permanent IT jobs located in the West Midlands 0.64% 0.44% 0.38%
As % of the Processes & Methodologies category 0.77% 0.54% 0.48%
Number of salaries quoted 26 23 13
Average salary £54,250 £57,500 £42,500
Average salary % change year-on-year
-5.65% +35.29%
90% offered a salary of more than £29,000 £52,500 £17,600
10% offered a salary of more than £63,000 £65,000 £58,000
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4438 4264 3962
As % of all permanent IT jobs located in the West Midlands 82.89% 81.83% 78.78%
Number of salaries quoted 3680 3569 3315
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £44,750 £42,500 £40,000
% change year-on-year
+5.29% +6.25%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Midlands region.

ITSM Salary Trend in the West Midlands

ITSM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the West Midlands region over the 3 months to 27 May 2015.

ITSM Salary Histogram in the West Midlands

ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 23 £55,000 -4.34% 2
Coventry - 5 £44,750 -
Warwickshire - 2 £32,500 -
Dudley - 1 £24,000 -
Walsall - 1 £63,500 -
Staffordshire - 1 £63,500 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 May 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 53 (91.38%) Service Management
2 44 (75.86%) ITIL
3 28 (48.28%) Project Management
4 23 (39.66%) Business Development
5 20 (34.48%) ISEB
5 20 (34.48%) PRINCE2
5 20 (34.48%) Law
5 20 (34.48%) Transition Management
6 16 (27.59%) Degree
7 14 (24.14%) Life Science
8 11 (18.97%) Business Analysis
8 11 (18.97%) Continuous Improvement
8 11 (18.97%) Finance
9 10 (17.24%) Manufacturing
10 9 (15.52%) Risk Management
10 9 (15.52%) Service Delivery
11 8 (13.79%) Demand Management
11 8 (13.79%) Portfolio Management
12 7 (12.07%) Data Centre
13 6 (10.34%) Analytical Skills
13 6 (10.34%) VMware Infrastructure
13 6 (10.34%) VMware
13 6 (10.34%) Citrix
13 6 (10.34%) Microsoft
13 6 (10.34%) Dell
14 5 (8.62%) ITIL Certification
14 5 (8.62%) Change Management
14 5 (8.62%) Security Cleared
14 5 (8.62%) ISO/IEC 27001
15 4 (6.90%) Technical Architecture

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 May 2015, IT jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.90%) Lync
2 1 (1.72%) CMS
Applications
1 4 (6.90%) MS Office
2 2 (3.45%) MS Excel
3 1 (1.72%) MS Visio
3 1 (1.72%) MS PowerPoint
Cloud Services
1 4 (6.90%) Office 365
2 1 (1.72%) SaaS
Communications & Networking
1 2 (3.45%) Broadband
2 1 (1.72%) LAN
2 1 (1.72%) VoIP
2 1 (1.72%) Structured Cabling
Database & Business Intelligence
1 3 (5.17%) SQL Server
General
1 20 (34.48%) Law
2 11 (18.97%) Finance
3 10 (17.24%) Manufacturing
4 2 (3.45%) Retail
4 2 (3.45%) Local Government
5 1 (1.72%) Telecoms
5 1 (1.72%) Advertising
5 1 (1.72%) Banking
Job Titles
1 20 (34.48%) Transition Manager
2 10 (17.24%) Analyst
3 7 (12.07%) Relationships Manager
4 5 (8.62%) Business Manager
5 4 (6.90%) Architect
5 4 (6.90%) Solutions Architect
5 4 (6.90%) Service Manager
6 3 (5.17%) Systems Analyst
6 3 (5.17%) Security Manager
6 3 (5.17%) Engagement Manager
6 3 (5.17%) Change Analyst
7 2 (3.45%) Support Manager
7 2 (3.45%) Services Delivery Manager
7 2 (3.45%) Delivery Manager
7 2 (3.45%) IT Security Manager
7 2 (3.45%) Consultant
7 2 (3.45%) Data Analyst
7 2 (3.45%) Operations Manager
7 2 (3.45%) IT Operations Manager
7 2 (3.45%) Data Centre Analyst
Libraries, Frameworks & Software Standards
1 4 (6.90%) CGI
2 2 (3.45%) Velocity
3 1 (1.72%) HTML
Miscellaneous
1 14 (24.14%) Life Science
2 7 (12.07%) Data Centre
3 6 (10.34%) Analytical Skills
4 4 (6.90%) GIS
4 4 (6.90%) Management Information System
5 2 (3.45%) Statistics
6 1 (1.72%) FMCG
6 1 (1.72%) Telematics
Operating Systems
1 4 (6.90%) Windows
2 2 (3.45%) Linux
2 2 (3.45%) Red Hat Enterprise Linux
Processes & Methodologies
1 53 (91.38%) Service Management
2 44 (75.86%) ITIL
3 28 (48.28%) Project Management
4 23 (39.66%) Business Development
5 20 (34.48%) PRINCE2
5 20 (34.48%) Transition Management
6 11 (18.97%) Business Analysis
6 11 (18.97%) Continuous Improvement
7 9 (15.52%) Service Delivery
7 9 (15.52%) Risk Management
8 8 (13.79%) Demand Management
8 8 (13.79%) Portfolio Management
9 5 (8.62%) Change Management
10 4 (6.90%) Migration
10 4 (6.90%) Incident Management
10 4 (6.90%) Technical Architecture
10 4 (6.90%) Problem Management
11 3 (5.17%) Business Continuity
11 3 (5.17%) Information Security
11 3 (5.17%) Information Security Management
Programming Languages
1 1 (1.72%) C
1 1 (1.72%) JavaScript
Qualifications
1 20 (34.48%) ISEB
2 16 (27.59%) Degree
3 5 (8.62%) Security Cleared
3 5 (8.62%) ITIL Certification
4 4 (6.90%) SC Cleared
5 1 (1.72%) CISM
5 1 (1.72%) CISSP
5 1 (1.72%) ITIL Foundation Certificate
5 1 (1.72%) PCI QSA
Quality Assurance & Compliance
1 5 (8.62%) ISO/IEC 27001
2 4 (6.90%) SLA
3 2 (3.45%) PCI DSS
4 1 (1.72%) Sarbanes-Oxley
System Software
1 6 (10.34%) VMware Infrastructure
2 4 (6.90%) XenApp
2 4 (6.90%) XenDesktop
2 4 (6.90%) Terminal Services
3 2 (3.45%) Active Directory
Systems Management
1 4 (6.90%) SCCM
Vendors
1 6 (10.34%) Microsoft
1 6 (10.34%) Dell
1 6 (10.34%) Citrix
1 6 (10.34%) VMware
2 4 (6.90%) Computacenter
3 3 (5.17%) Cisco
4 2 (3.45%) NetApp
5 1 (1.72%) ServiceNow
5 1 (1.72%) Oracle
5 1 (1.72%) Mitel
5 1 (1.72%) Avaya
Worcester, Worcestershire
University of Worcester
Salary: From £18,031 to £20,198 per annum + opportunity to progress to £21,391
Posted: 11 days ago
Birmingham
Capita - ITIN
Salary: £19000 - £20000 per annum + Benefits
Posted: 14 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £55000 - £65000 per annum + Holidays / Benefits
Posted: 18 days ago