The table below looks at the prevalence of the term IVR in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 220 204 186
Rank change year-on-year
-16 -18
Permanent jobs citing IVR 12 6 9
As % of all permanent IT jobs located in the West Midlands 0.21% 0.12% 0.21%
As % of the Miscellaneous category 0.62% 0.36% 0.62%
Number of salaries quoted 6 2 2
Average salary £42,500 £46,250 £35,000
Average salary % change year-on-year
-8.10% +32.14%
UK excluding London average salary £42,500 £47,500 £50,000
% change year-on-year
-10.52% -5.00%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the West Midlands region.

Miscellaneous Category
West Midlands
Permanent IT job ads with a match in the
Miscellaneous category
1943 1644 1444
As % of all permanent IT jobs located in the West Midlands 34.33% 33.08% 33.80%
Number of salaries quoted 1516 1416 1167
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £54,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IVR
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the West Midlands region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the West Midlands

IVR
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the West Midlands region.

IVR Salary Trend in the West Midlands

IVR
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IVR across the West Midlands region over the 3 months to 13 February 2016.

IVR Salary Histogram in the West Midlands

IVR
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 10 £42,500 -8.10% 2
Staffordshire - 2 £38,500 -
IVR
England

IVR
Top 30 Related IT Skills in the West Midlands

For the 6 months to 13 February 2016, IT jobs across the West Midlands region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 13 (50.00%) VoIP
2 12 (46.15%) Telecoms
3 10 (38.46%) WAN
3 10 (38.46%) Avaya
3 10 (38.46%) Wireless
4 8 (30.77%) Project Management
4 8 (30.77%) GSM
4 8 (30.77%) PBX
4 8 (30.77%) Stakeholder Engagement
4 8 (30.77%) Unified Communications
5 7 (26.92%) Streaming Music
5 7 (26.92%) Smart Meter
5 7 (26.92%) Cisco
5 7 (26.92%) EMC
5 7 (26.92%) C
6 6 (23.08%) IP Telephony
7 5 (19.23%) ISDN
8 4 (15.38%) Genesys
8 4 (15.38%) TCP/IP
8 4 (15.38%) H.323
8 4 (15.38%) MPLS
8 4 (15.38%) MGCP
8 4 (15.38%) RTP
8 4 (15.38%) Cisco IPT
8 4 (15.38%) Cisco UCCX
9 3 (11.54%) Data Centre
10 2 (7.69%) Billing
10 2 (7.69%) WFM
10 2 (7.69%) Verint
11 1 (3.85%) Analytics

IVR
Top Related IT Skills in the West Midlands by Category

For the 6 months to 13 February 2016, IT jobs across the West Midlands region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Communications & Networking
1 13 (50.00%) VoIP
2 10 (38.46%) WAN
2 10 (38.46%) Wireless
3 8 (30.77%) GSM
3 8 (30.77%) PBX
3 8 (30.77%) Unified Communications
4 6 (23.08%) IP Telephony
5 5 (19.23%) ISDN
6 4 (15.38%) Cisco IPT
6 4 (15.38%) H.323
6 4 (15.38%) MGCP
6 4 (15.38%) MPLS
6 4 (15.38%) RTP
6 4 (15.38%) TCP/IP
7 1 (3.85%) CTI
7 1 (3.85%) Firewall
7 1 (3.85%) NGN
7 1 (3.85%) PABX
7 1 (3.85%) VPN
7 1 (3.85%) Wi-Fi
General
1 12 (46.15%) Telecoms
2 2 (7.69%) Billing
3 1 (3.85%) Multimedia
3 1 (3.85%) Retail
Job Titles
1 8 (30.77%) Project Manager
2 7 (26.92%) Avaya Engineer
3 5 (19.23%) VoIP Project Manager
4 3 (11.54%) Analyst
4 3 (11.54%) Telecoms Analyst
4 3 (11.54%) Telecoms Manager
4 3 (11.54%) Telecoms Project Manager
4 3 (11.54%) Unified Communications Manager
4 3 (11.54%) Voice Engineer
4 3 (11.54%) Voice Project Manager
5 2 (7.69%) Architect
5 2 (7.69%) Network Engineer
5 2 (7.69%) Solutions Architect
5 2 (7.69%) VoIP Engineer
6 1 (3.85%) Customer Engineer
6 1 (3.85%) Customer Support Engineer
6 1 (3.85%) Network Manager
6 1 (3.85%) Service Manager
6 1 (3.85%) Support Engineer
6 1 (3.85%) Systems Support
Miscellaneous
1 7 (26.92%) Smart Meter
1 7 (26.92%) Streaming Music
2 3 (11.54%) Data Centre
3 1 (3.85%) Enterprise Software
3 1 (3.85%) Handset
Processes & Methodologies
1 8 (30.77%) Project Management
1 8 (30.77%) Stakeholder Engagement
2 2 (7.69%) WFM
3 1 (3.85%) Analytics
3 1 (3.85%) Asset Management
3 1 (3.85%) Capacity Management
3 1 (3.85%) Capacity Planning
3 1 (3.85%) CRM
3 1 (3.85%) E-Commerce
3 1 (3.85%) Fault Analysis
3 1 (3.85%) High Availability
3 1 (3.85%) ITIL
3 1 (3.85%) Presales
3 1 (3.85%) Resource Management
3 1 (3.85%) Service Delivery
3 1 (3.85%) TOGAF
3 1 (3.85%) UML
Programming Languages
1 7 (26.92%) C
Qualifications
1 1 (3.85%) CCDA
1 1 (3.85%) CCDP
1 1 (3.85%) Cisco Certification
1 1 (3.85%) Security Cleared
Systems Management
1 4 (15.38%) Cisco UCCX
2 1 (3.85%) Cisco CUCM
2 1 (3.85%) Cisco UCCE
Vendors
1 10 (38.46%) Avaya
2 7 (26.92%) Cisco
2 7 (26.92%) EMC
3 4 (15.38%) Genesys
4 2 (7.69%) Verint
5 1 (3.85%) BT
5 1 (3.85%) Meraki
5 1 (3.85%) Mitel
5 1 (3.85%) Nortel
Warwick, Warwickshire
First Utility
Salary: From £45,000 to £65,000 per annum + Bonus + Excellent Benefits
Posted: 4 days ago
Warwick
First Utility
Salary: £45,000 - £65,000 + 10% bonus
Posted: 5 days ago