The table below looks at the prevalence of the term IVR in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 209 208 202
Rank change year-on-year
-1 -6
Permanent jobs citing IVR 13 4 6
As % of all permanent IT jobs located in the West Midlands 0.22% 0.074% 0.11%
As % of the Miscellaneous category 0.69% 0.23% 0.31%
Number of salaries quoted 5 1 5
Average salary £55,000 £32,500 £35,000
Average salary % change year-on-year
+69.23% -7.14%
90% offered a salary of more than £45,000 £32,500 £34,700
10% offered a salary of more than £58,000 £32,500 £45,000
UK excluding London average salary £50,000 £45,000 £40,000
% change year-on-year
+11.11% +12.50%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the West Midlands region.

Miscellaneous Category
West Midlands
Permanent IT job ads with a match in the
Miscellaneous category
1883 1757 1930
As % of all permanent IT jobs located in the West Midlands 32.37% 32.52% 35.81%
Number of salaries quoted 1530 1466 1621
Average salary £37,500 £40,000 £40,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £40,000

IVR
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the West Midlands region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the West Midlands

IVR
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the West Midlands region.

IVR Salary Trend in the West Midlands

IVR
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IVR across the West Midlands region over the 3 months to 3 July 2015.

IVR Salary Histogram in the West Midlands

IVR
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 7 £60,000 +84.61%
Worcestershire -6 2 - -
Warwickshire - 1 £55,000 -
Brierley Hill - 1 £40,000 -
Coventry - 1 £55,000 -
IVR
England

IVR
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 July 2015, IT jobs across the West Midlands region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 15 (53.57%) CRM
2 12 (42.86%) Workforce Management Optimization
3 10 (35.71%) Analytics
3 10 (35.71%) Finance
4 9 (32.14%) Stakeholder Management
4 9 (32.14%) Back Office
4 9 (32.14%) Banking
4 9 (32.14%) Business Development
4 9 (32.14%) ERP
4 9 (32.14%) Predictive Analytics
4 9 (32.14%) Enterprise Software
5 8 (28.57%) Agile Software Development
6 7 (25.00%) Windows
7 6 (21.43%) Salesforce.com
7 6 (21.43%) Business Analysis
7 6 (21.43%) Customer Insight
8 5 (17.86%) Stakeholder Engagement
8 5 (17.86%) Continuous Improvement
8 5 (17.86%) Workflow
8 5 (17.86%) InterSystems Cache
8 5 (17.86%) Retail
8 5 (17.86%) Internet
8 5 (17.86%) Project Management
8 5 (17.86%) MUMPS
8 5 (17.86%) CTI
8 5 (17.86%) OOP
8 5 (17.86%) C#
8 5 (17.86%) Delphi
8 5 (17.86%) VB
9 4 (14.29%) Avaya

IVR
Top Related IT Skills in the West Midlands by Category

For the 6 months to 3 July 2015, IT jobs across the West Midlands region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Applications
1 1 (3.57%) MS Excel
1 1 (3.57%) MS Visio
1 1 (3.57%) MS PowerPoint
Communications & Networking
1 5 (17.86%) CTI
1 5 (17.86%) Internet
2 1 (3.57%) Symposium
2 1 (3.57%) VoIP
Database & Business Intelligence
1 5 (17.86%) InterSystems Cache
2 2 (7.14%) Oracle Database
2 2 (7.14%) SQL Server
General
1 10 (35.71%) Finance
2 9 (32.14%) Banking
2 9 (32.14%) Back Office
3 5 (17.86%) Retail
4 2 (7.14%) Billing
5 1 (3.57%) Telecoms
5 1 (3.57%) Pharmaceutical
Job Titles
1 9 (32.14%) Sales Executive
1 9 (32.14%) Senior Sales Executive
2 6 (21.43%) Technical Manager
3 5 (17.86%) Product Manager
3 5 (17.86%) Software Developer
3 5 (17.86%) Developer
3 5 (17.86%) Technical Product Manager
4 2 (7.14%) Professional Services Engineer
4 2 (7.14%) Analyst
4 2 (7.14%) Project Manager
5 1 (3.57%) Business Analyst
5 1 (3.57%) Architect
5 1 (3.57%) Consultant
5 1 (3.57%) Technical Project Manager
5 1 (3.57%) Solutions Architect
5 1 (3.57%) Training Consultant
5 1 (3.57%) Telecoms Analyst
5 1 (3.57%) Sales Consultant
5 1 (3.57%) Senior Manager
5 1 (3.57%) Technical Consultant
Libraries, Frameworks & Software Standards
1 2 (7.14%) VXML
2 1 (3.57%) JSON
2 1 (3.57%) REST
2 1 (3.57%) HTML
2 1 (3.57%) JSP
2 1 (3.57%) SOAP
Miscellaneous
1 9 (32.14%) Enterprise Software
2 1 (3.57%) Analytical Skills
2 1 (3.57%) Data Centre
2 1 (3.57%) GIS
2 1 (3.57%) Computer Science
2 1 (3.57%) Social Media
Operating Systems
1 7 (25.00%) Windows
Processes & Methodologies
1 15 (53.57%) CRM
2 12 (42.86%) Workforce Management Optimization
3 10 (35.71%) Analytics
4 9 (32.14%) Predictive Analytics
4 9 (32.14%) Business Development
4 9 (32.14%) ERP
4 9 (32.14%) Stakeholder Management
5 8 (28.57%) Agile Software Development
6 6 (21.43%) Business Analysis
6 6 (21.43%) Customer Insight
7 5 (17.86%) Continuous Improvement
7 5 (17.86%) Stakeholder Engagement
7 5 (17.86%) Workflow
7 5 (17.86%) Project Management
7 5 (17.86%) OOP
8 3 (10.71%) Waterfall
8 3 (10.71%) WFM
9 2 (7.14%) Time Management
9 2 (7.14%) Product Management
9 2 (7.14%) SDLC
Programming Languages
1 5 (17.86%) C#
1 5 (17.86%) Delphi
1 5 (17.86%) VB
1 5 (17.86%) MUMPS
2 3 (10.71%) SQL
3 1 (3.57%) Java
3 1 (3.57%) JavaScript
Qualifications
1 3 (10.71%) Degree
Vendors
1 6 (21.43%) Salesforce.com
2 4 (14.29%) Avaya
3 3 (10.71%) Genesys
3 3 (10.71%) Oracle
3 3 (10.71%) Cisco
3 3 (10.71%) Microsoft
4 1 (3.57%) Nortel
4 1 (3.57%) Mitel
4 1 (3.57%) Panasonic
4 1 (3.57%) Verint