Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for Interactive Voice Response (IVR) skills within the West Midlands region with a comparison to our Miscellaneous category. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 10 October 2008 with a comparison to the same period last year.

LinkInteractive Voice Response (IVR)
Location
3 months to
10 Oct 2008
Same period last year
Rank207222
Rank change on same period last yearUp+15
Matching permanent IT job ads1213
As % of all UK permanent IT job ads sampled0.007 %0.006 %
As % of the category below0.914 %1.127 %
Salaries quoted1211
Average minimum salary£36,750£46,364
Average salary£41,292£52,318
% change on same period last year-21.07 %
Average maximum salary£45,833£58,273
UK excluding London average salary£44,396£44,946
% change on same period last year-1.22 %
West Midlands IT Job Market, MiscellaneousMiscellaneous
West Midlands
Matching permanent IT job ads13131154
As % of all UK permanent IT job ads sampled0.760 %0.497 %
Salaries quoted1093965
Average minimum salary£30,448£31,995
Average salary£33,499£34,456
% change on same period last year-2.77 %
Average maximum salary£36,550£36,917
UK excluding London average salary£37,701£39,528
% change on same period last year-4.62 %
IVR EnglandIVR
England

IVR
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing IVR across the West Midlands region as a proportion of the total demand within the Miscellaneous category.

West Midlands IVR Demand Trend

IVR
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the West Midlands region.

West Midlands IVR Salary Trend

IVR
Salary Histogram

The chart provides a salary histogram for IT jobs citing IVR across the West Midlands region over the 3 months to 10 October 2008.

West Midlands IVR Salary Histogram

IVR
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
HerefordshireUp+36£36,167-11.42 %
BirminghamUp+83£47,000-29.50 %
CoventryNew entry-1£40,000-
IVR EnglandIVR
England

IVR
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT jobs across the West Midlands region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

17 (41.18 %)VoIP
26 (35.29 %)PBX
26 (35.29 %)Cisco
26 (35.29 %)PHP
26 (35.29 %)Symposium
35 (29.41 %)Cisco ICM
35 (29.41 %)LAMP
35 (29.41 %)MySQL
35 (29.41 %)SOAP
35 (29.41 %)XML
35 (29.41 %)OO
35 (29.41 %)CTI
35 (29.41 %)Data Modelling
35 (29.41 %)HTTP
35 (29.41 %)Zend
35 (29.41 %)Zend Framework
35 (29.41 %)PHP5
44 (23.53 %)Genesys
44 (23.53 %)Linux
44 (23.53 %)Sybase
44 (23.53 %)Degree
44 (23.53 %)Speech Recognition
53 (17.65 %)Nortel Meridian
53 (17.65 %)Incident Management
53 (17.65 %)Retail
53 (17.65 %)Remedy
53 (17.65 %)Blackberry
53 (17.65 %)ITIL
53 (17.65 %)Nortel
53 (17.65 %)Eclipse

IVR
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT jobs across the West Midlands region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application DevelopmentApplication Development
15 (29.41 %)SOAP
15 (29.41 %)XML
15 (29.41 %)LAMP
15 (29.41 %)Zend Framework
21 (5.882 %)HTML
21 (5.882 %).NET
21 (5.882 %)J2EE
West Midlands IT Job Market, Application PlatformsApplication Platforms
11 (5.882 %)CMS
11 (5.882 %)Oracle Workflow
West Midlands IT Job Market, ApplicationsApplications
11 (5.882 %)MS Excel
West Midlands IT Job Market, Business ApplicationsBusiness Applications
11 (5.882 %)arcHouse
West Midlands IT Job Market, Communications & NetworkingCommunications & Networking
17 (41.18 %)VoIP
26 (35.29 %)PBX
26 (35.29 %)Symposium
35 (29.41 %)Cisco ICM
35 (29.41 %)HTTP
35 (29.41 %)CTI
43 (17.65 %)PSTN
43 (17.65 %)Nortel Meridian
52 (11.76 %)DPNSS
52 (11.76 %)Q.931
52 (11.76 %)QSIG
52 (11.76 %)H.323
61 (5.882 %)Wi-Fi
61 (5.882 %)Wireless
61 (5.882 %)SSH
61 (5.882 %)FTP
61 (5.882 %)Internet
61 (5.882 %)DEFINITY
West Midlands IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
15 (29.41 %)MySQL
21 (5.882 %)MS Access
West Midlands IT Job Market, Development ApplicationsDevelopment Applications
13 (17.65 %)Eclipse
21 (5.882 %)StarTeam
West Midlands IT Job Market, GeneralGeneral
13 (17.65 %)Retail
21 (5.882 %)Billing
21 (5.882 %)Telecoms
West Midlands IT Job Market, Job TitlesJob Titles
16 (35.29 %)Developer
16 (35.29 %)Analyst
24 (23.53 %)Senior Developer
33 (17.65 %)Sales Consultant
33 (17.65 %)Consultant
33 (17.65 %)Presales Consultant
33 (17.65 %)Voice Analyst
42 (11.76 %)Senior Analyst
51 (5.882 %)Telephony Engineer
51 (5.882 %)PHP Developer
51 (5.882 %)Solutions Consultant
51 (5.882 %)Avaya Consultant
51 (5.882 %)Network Engineer
51 (5.882 %)Software Developer
51 (5.882 %)Infrastructure Analyst
West Midlands IT Job Market, MiscellaneousMiscellaneous
14 (23.53 %)Speech Recognition
23 (17.65 %)Blackberry
West Midlands IT Job Market, Operating SystemsOperating Systems
14 (23.53 %)Linux
22 (11.76 %)Windows
31 (5.882 %)UNIX
West Midlands IT Job Market, Processes & MethodologiesProcesses & Methodologies
15 (29.41 %)OO
15 (29.41 %)Data Modelling
23 (17.65 %)ITIL
23 (17.65 %)Incident Management
32 (11.76 %)Quality Management
32 (11.76 %)Change Management
32 (11.76 %)WFM
32 (11.76 %)Workforce Management Optimization (WFO)
41 (5.882 %)Workflow
41 (5.882 %)Supplier Management
41 (5.882 %)Web Development
41 (5.882 %)UML
West Midlands IT Job Market, Programming LanguagesProgramming Languages
16 (35.29 %)PHP
25 (29.41 %)PHP5
31 (5.882 %)VB
31 (5.882 %)VB6
West Midlands IT Job Market, QualificationsQualifications
14 (23.53 %)Degree
21 (5.882 %)HND
West Midlands IT Job Market, VendorsVendors
16 (35.29 %)Cisco
25 (29.41 %)Zend
34 (23.53 %)Sybase
34 (23.53 %)Genesys
43 (17.65 %)Nortel
43 (17.65 %)Remedy
52 (11.76 %)Avaya
61 (5.882 %)Borland
61 (5.882 %)Oracle
61 (5.882 %)Microsoft