The table below looks at the prevalence of the term IVR in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 193 186 201
Rank change year-on-year
-7 +15
Permanent jobs citing IVR 20 7 8
As % of all permanent IT jobs located in the West Midlands 0.38% 0.14% 0.16%
As % of the Miscellaneous category 1.26% 0.47% 0.57%
Number of salaries quoted 8 0 8
Average salary £55,000 - £50,000
90% offered a salary of more than £47,250 - £42,000
10% offered a salary of more than £64,250 - £75,000
UK excluding London average salary £52,500 £44,000 £45,000
% change year-on-year
+19.31% -2.22%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the West Midlands region.

Miscellaneous Category
West Midlands
Permanent IT job ads with a match in the
Miscellaneous category
1591 1501 1411
As % of all permanent IT jobs located in the West Midlands 29.91% 30.86% 28.20%
Number of salaries quoted 1330 1270 1192
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IVR
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the West Midlands region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the West Midlands

IVR
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the West Midlands region.

IVR Salary Trend in the West Midlands

IVR
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IVR across the West Midlands region over the 3 months to 27 April 2015.

IVR Salary Histogram in the West Midlands

IVR
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham - 11 £57,500 -
Warwickshire - 5 £55,000 -
Worcestershire -8 3 - -
IVR
England

IVR
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 April 2015, IT jobs across the West Midlands region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 13 (48.15%) CRM
2 9 (33.33%) Finance
2 9 (33.33%) Workforce Management Optimization
2 9 (33.33%) Analytics
3 8 (29.63%) Enterprise Software
3 8 (29.63%) Predictive Analytics
3 8 (29.63%) Business Development
3 8 (29.63%) Stakeholder Management
3 8 (29.63%) Back Office
3 8 (29.63%) Agile Software Development
3 8 (29.63%) Banking
3 8 (29.63%) ERP
4 7 (25.93%) Internet
4 7 (25.93%) Project Management
4 7 (25.93%) MUMPS
4 7 (25.93%) Windows
4 7 (25.93%) OOP
4 7 (25.93%) C#
4 7 (25.93%) Delphi
4 7 (25.93%) VB
4 7 (25.93%) Retail
4 7 (25.93%) InterSystems Cache
5 6 (22.22%) Business Analysis
5 6 (22.22%) Salesforce.com
6 5 (18.52%) Workflow
6 5 (18.52%) Stakeholder Engagement
6 5 (18.52%) Continuous Improvement
7 4 (14.81%) Customer Insight
8 3 (11.11%) Waterfall
8 3 (11.11%) Genesys

IVR
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 April 2015, IT jobs across the West Midlands region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Applications
1 1 (3.70%) MS Excel
1 1 (3.70%) MS Visio
1 1 (3.70%) MS PowerPoint
Communications & Networking
1 7 (25.93%) Internet
2 3 (11.11%) VoIP
3 2 (7.41%) TCP/IP
3 2 (7.41%) CTI
3 2 (7.41%) IP Telephony
3 2 (7.41%) Cisco IPT
4 1 (3.70%) Symposium
Database & Business Intelligence
1 7 (25.93%) InterSystems Cache
General
1 9 (33.33%) Finance
2 8 (29.63%) Banking
2 8 (29.63%) Back Office
3 7 (25.93%) Retail
4 1 (3.70%) Billing
4 1 (3.70%) Telecoms
4 1 (3.70%) Pharmaceutical
Job Titles
1 8 (29.63%) Sales Executive
1 8 (29.63%) Senior Sales Executive
2 7 (25.93%) Software Developer
2 7 (25.93%) Developer
3 5 (18.52%) Technical Manager
3 5 (18.52%) Product Manager
3 5 (18.52%) Technical Product Manager
4 2 (7.41%) Analyst
5 1 (3.70%) Consultant
5 1 (3.70%) Project Manager
5 1 (3.70%) Business Analyst
5 1 (3.70%) Sales Consultant
5 1 (3.70%) Senior Manager
5 1 (3.70%) Technical Consultant
5 1 (3.70%) Telephony Engineer
5 1 (3.70%) Senior Project Manager
5 1 (3.70%) Voice Engineer
5 1 (3.70%) Technical Sales Consultant
5 1 (3.70%) Technology Manager
5 1 (3.70%) Training Consultant
Libraries, Frameworks & Software Standards
1 1 (3.70%) HTML
1 1 (3.70%) JSP
1 1 (3.70%) SOAP
1 1 (3.70%) JSON
1 1 (3.70%) REST
Miscellaneous
1 8 (29.63%) Enterprise Software
2 1 (3.70%) Analytical Skills
2 1 (3.70%) Computer Science
2 1 (3.70%) Social Media
Operating Systems
1 7 (25.93%) Windows
Processes & Methodologies
1 13 (48.15%) CRM
2 9 (33.33%) Workforce Management Optimization
2 9 (33.33%) Analytics
3 8 (29.63%) Predictive Analytics
3 8 (29.63%) Business Development
3 8 (29.63%) ERP
3 8 (29.63%) Stakeholder Management
3 8 (29.63%) Agile Software Development
4 7 (25.93%) Project Management
4 7 (25.93%) OOP
5 6 (22.22%) Business Analysis
6 5 (18.52%) Stakeholder Engagement
6 5 (18.52%) Workflow
6 5 (18.52%) Continuous Improvement
7 4 (14.81%) Customer Insight
8 3 (11.11%) Waterfall
9 2 (7.41%) Product Management
10 1 (3.70%) Requirements Analysis
10 1 (3.70%) WFM
10 1 (3.70%) Content Management
Programming Languages
1 7 (25.93%) C#
1 7 (25.93%) Delphi
1 7 (25.93%) VB
1 7 (25.93%) MUMPS
2 1 (3.70%) Java
2 1 (3.70%) JavaScript
2 1 (3.70%) SQL
Qualifications
1 1 (3.70%) Degree
Systems Management
1 2 (7.41%) Cisco UCCX
Vendors
1 6 (22.22%) Salesforce.com
2 3 (11.11%) Genesys
2 3 (11.11%) Cisco
3 2 (7.41%) Avaya
4 1 (3.70%) Oracle
4 1 (3.70%) Microsoft
4 1 (3.70%) Nortel
4 1 (3.70%) Verint