The table below looks at the prevalence of the term IVR in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 109 119 107
Rank change year-on-year
+10 -12
Contract jobs citing IVR 3 2 1
As % of all contract IT jobs located in the West Midlands 0.12% 0.078% 0.047%
As % of the Miscellaneous category 0.47% 0.29% 0.17%
Number of daily rates quoted 3 2 1
Average daily rate
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£500 £395 £625
Average daily rate % change year-on-year
+26.58% -36.80%
UK excluding London average daily rate £413 £360 £365
% change year-on-year
+14.58% -1.36%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £33.50 -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the West Midlands region.

Miscellaneous Category
West Midlands
Contract IT job ads with a match in the
Miscellaneous category
645 695 578
As % of all contract IT jobs located in the West Midlands 26.28% 27.14% 27.29%
Number of daily rates quoted 396 334 291
Average daily rate £388 £350 £325
Average daily rate % change year-on-year
+10.71% +7.69%
90% offered a daily rate of more than £225 £200 £181
10% offered a daily rate of more than £500 £500 £498
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 53 60 40
Average hourly rate £20.50 £26.88 £20.75
Average hourly rate % change year-on-year
-23.72% +29.51%
90% offered a hourly rate of more than £11.00 £11.99 £10.41
10% offered a hourly rate of more than £42.50 £42.00 £37.80
UK excluding London average hourly rate £21.50 £20.00 £17.50
% change year-on-year
+7.50% +14.28%

IVR
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the West Midlands region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the West Midlands

IVR
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the West Midlands region.

IVR Daily Rate Trend in the West Midlands

IVR
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +8 2 £500 +2.04%
Coventry - 1 £475 -
IVR
England

IVR
Top 17 Related IT Skills in the West Midlands

For the 6 months to 27 August 2015, IT contractor jobs across the West Midlands region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 3 (60.00%) Banking
1 3 (60.00%) Retail
2 2 (40.00%) Retail Banking
2 2 (40.00%) Investment Banking
3 1 (20.00%) Cisco ICM
3 1 (20.00%) Technical Architecture
3 1 (20.00%) Test Scripting
3 1 (20.00%) Data Migration
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Billing
3 1 (20.00%) Speech Recognition
3 1 (20.00%) PRINCE2
3 1 (20.00%) CRM
3 1 (20.00%) Cisco
3 1 (20.00%) Project Management
3 1 (20.00%) Finance
3 1 (20.00%) Migration

IVR
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 August 2015, IT contractor jobs across the West Midlands region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Communications & Networking
1 1 (20.00%) Cisco ICM
General
1 3 (60.00%) Banking
1 3 (60.00%) Retail
2 2 (40.00%) Investment Banking
2 2 (40.00%) Retail Banking
3 1 (20.00%) Billing
3 1 (20.00%) Finance
Job Titles
1 3 (60.00%) Architect
2 2 (40.00%) IT Architect
3 1 (20.00%) Project Manager
3 1 (20.00%) Tester
3 1 (20.00%) Solutions Architect
3 1 (20.00%) Senior Manager
3 1 (20.00%) Senior Project Manager
Processes & Methodologies
1 1 (20.00%) PRINCE2
1 1 (20.00%) CRM
1 1 (20.00%) Project Management
1 1 (20.00%) Migration
1 1 (20.00%) Speech Recognition
1 1 (20.00%) Technical Architecture
1 1 (20.00%) Test Scripting
1 1 (20.00%) Data Migration
1 1 (20.00%) Continuous Improvement
Vendors
1 1 (20.00%) Cisco