The table below looks at the prevalence of the term IVR in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 29 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 128 122 -
Rank change year-on-year
-6 -
Contract jobs citing IVR 5 2 0
As % of all contract IT jobs located in the West Midlands 0.18% 0.077% -
As % of the Miscellaneous category 0.67% 0.28% -
Number of daily rates quoted 0 1 0
Median daily rate - £525 -
UK excluding London median daily rate £325 £400 £400
% change year-on-year
-18.75% -
Number of hourly rates quoted 3 0 0
Median hourly rate £21.50 - -
UK excluding London median hourly rate £21.50 £22.22 -
% change year-on-year
-3.24% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the West Midlands region.

Miscellaneous Category
West Midlands
Contract IT job ads with a match in the
Miscellaneous category
743 718 650
As % of all contract IT jobs located in the West Midlands 26.22% 27.75% 27.77%
Number of daily rates quoted 430 441 300
Median daily rate £375 £350 £320
Median daily rate % change year-on-year
+7.14% +9.37%
90% offered a daily rate of more than £250 £200 £164
10% offered a daily rate of more than £525 £475 £489
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 31 55 63
Median hourly rate £14.25 £22.50 £31.00
Median hourly rate % change year-on-year
-36.66% -27.41%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £35.00 £41.05 £37.80
UK excluding London median hourly rate £22.00 £18.24 £20.00
% change year-on-year
+20.64% -8.82%

IVR
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the West Midlands

IVR
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the West Midlands region.

IVR Daily Rate Trend in the West Midlands

IVR
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the West Midlands region.

IVR Hourly Rate Trend in the West Midlands

IVR
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire - 5 - - 1
IVR
England

IVR
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 May 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for IVR.

1 7 (70.00%) VoIP
1 7 (70.00%) TCP/IP
2 6 (60.00%) Telecoms
3 5 (50.00%) Handset
3 5 (50.00%) PABX
3 5 (50.00%) WAN
3 5 (50.00%) LAN
4 4 (40.00%) Siemens
5 3 (30.00%) Cisco
5 3 (30.00%) ITIL
5 3 (30.00%) Unified Communications
5 3 (30.00%) Service Management
5 3 (30.00%) Incident Management
6 2 (20.00%) Cisco ICM
6 2 (20.00%) Avaya
6 2 (20.00%) CCVP
6 2 (20.00%) ITIL V3
6 2 (20.00%) Degree
6 2 (20.00%) CRM
6 2 (20.00%) PSTN
6 2 (20.00%) RTP
6 2 (20.00%) CTI
6 2 (20.00%) Analytical Skills
6 2 (20.00%) RFC 2833
7 1 (10.00%) Systems Management Server (SMS)
7 1 (10.00%) Microsoft
7 1 (10.00%) MS Office
7 1 (10.00%) Windows
7 1 (10.00%) MS Excel
7 1 (10.00%) Windows 7

IVR
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) MS Excel
1 1 (10.00%) MS Office
1 1 (10.00%) MS PowerPoint
Communications & Networking
1 7 (70.00%) TCP/IP
1 7 (70.00%) VoIP
2 5 (50.00%) LAN
2 5 (50.00%) PABX
2 5 (50.00%) WAN
3 3 (30.00%) Unified Communications
4 2 (20.00%) Cisco ICM
4 2 (20.00%) CTI
4 2 (20.00%) PSTN
4 2 (20.00%) RTP
General
1 6 (60.00%) Telecoms
Job Titles
1 3 (30.00%) Support Engineer
2 2 (20.00%) Architect
2 2 (20.00%) Solutions Architect
2 2 (20.00%) Telephony Architect
2 2 (20.00%) Voice Engineer
2 2 (20.00%) Voice Support Engineer
3 1 (10.00%) 2nd Line Support
3 1 (10.00%) Communications Engineer
3 1 (10.00%) Communications Support Engineer
3 1 (10.00%) Incident Manager
3 1 (10.00%) Technical Leader
3 1 (10.00%) Telephony Support
Libraries, Frameworks & Software Standards
1 2 (20.00%) RFC 2833
Miscellaneous
1 5 (50.00%) Handset
2 2 (20.00%) Analytical Skills
3 1 (10.00%) Statistics
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows 7
Processes & Methodologies
1 3 (30.00%) Incident Management
1 3 (30.00%) ITIL
1 3 (30.00%) Service Management
2 2 (20.00%) CRM
2 2 (20.00%) ITIL V3
3 1 (10.00%) Continuous Improvement
3 1 (10.00%) Problem Management
3 1 (10.00%) Trend Analysis
Qualifications
1 2 (20.00%) CCVP
1 2 (20.00%) Degree
Systems Management
1 1 (10.00%) Systems Management Server (SMS)
Vendors
1 4 (40.00%) Siemens
2 3 (30.00%) Cisco
3 2 (20.00%) Avaya
4 1 (10.00%) Microsoft