The table below looks at the prevalence of the term IVR in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 133 127 -
Rank change year-on-year
-6 -
Contract jobs citing IVR 2 2 0
As % of all contract IT jobs located in the West Midlands 0.069% 0.075% -
As % of the Miscellaneous category 0.28% 0.27% -
Number of daily rates quoted 0 1 0
Average daily rate - £525 -
UK excluding London average daily rate £366 £400 £363
% change year-on-year
-8.62% +10.34%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.00 - -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the West Midlands region.

Miscellaneous Category
West Midlands
Contract IT job ads with a match in the
Miscellaneous category
710 731 656
As % of all contract IT jobs located in the West Midlands 24.55% 27.25% 27.89%
Number of daily rates quoted 404 440 302
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £240 £205 £171
10% offered a daily rate of more than £525 £485 £450
UK excluding London average daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 30 64 65
Average hourly rate £13.50 £22.50 £28.00
Average hourly rate % change year-on-year
-40.00% -19.64%
90% offered a hourly rate of more than £10.81 £12.71 £11.00
10% offered a hourly rate of more than £35.00 £40.00 £35.00
UK excluding London average hourly rate £21.75 £18.90 £20.00
% change year-on-year
+15.07% -5.50%

IVR
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the West Midlands region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the West Midlands

IVR
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the West Midlands region.

IVR Daily Rate Trend in the West Midlands

IVR
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham - 2 - - 1
IVR
England

IVR
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 April 2016, IT contractor jobs across the West Midlands region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 3 (50.00%) ITIL
1 3 (50.00%) Avaya
1 3 (50.00%) Service Management
1 3 (50.00%) Incident Management
2 2 (33.33%) Cisco ICM
2 2 (33.33%) Degree
2 2 (33.33%) ITIL V3
2 2 (33.33%) Analytical Skills
2 2 (33.33%) RFC 2833
2 2 (33.33%) Telecoms
2 2 (33.33%) CCVP
2 2 (33.33%) CTI
2 2 (33.33%) RTP
2 2 (33.33%) CRM
2 2 (33.33%) PSTN
2 2 (33.33%) VoIP
2 2 (33.33%) TCP/IP
2 2 (33.33%) Cisco
3 1 (16.67%) Microsoft
3 1 (16.67%) EMC
3 1 (16.67%) Windows
3 1 (16.67%) MS Excel
3 1 (16.67%) C
3 1 (16.67%) MS Office
3 1 (16.67%) Systems Management Server (SMS)
3 1 (16.67%) MS PowerPoint
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Problem Management
3 1 (16.67%) Smart Meter
3 1 (16.67%) Windows 7

IVR
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 April 2016, IT contractor jobs across the West Midlands region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Excel
1 1 (16.67%) MS Office
1 1 (16.67%) MS PowerPoint
Communications & Networking
1 2 (33.33%) Cisco ICM
1 2 (33.33%) CTI
1 2 (33.33%) PSTN
1 2 (33.33%) RTP
1 2 (33.33%) TCP/IP
1 2 (33.33%) VoIP
General
1 2 (33.33%) Telecoms
Job Titles
1 2 (33.33%) Architect
1 2 (33.33%) Solutions Architect
1 2 (33.33%) Telephony Architect
2 1 (16.67%) Avaya Engineer
2 1 (16.67%) Incident Manager
2 1 (16.67%) Technical Leader
Libraries, Frameworks & Software Standards
1 2 (33.33%) RFC 2833
Miscellaneous
1 2 (33.33%) Analytical Skills
2 1 (16.67%) Smart Meter
2 1 (16.67%) Statistics
2 1 (16.67%) Streaming Music
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
Processes & Methodologies
1 3 (50.00%) Incident Management
1 3 (50.00%) ITIL
1 3 (50.00%) Service Management
2 2 (33.33%) CRM
2 2 (33.33%) ITIL V3
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Problem Management
3 1 (16.67%) Trend Analysis
Programming Languages
1 1 (16.67%) C
Qualifications
1 2 (33.33%) CCVP
1 2 (33.33%) Degree
Systems Management
1 1 (16.67%) Systems Management Server (SMS)
Vendors
1 3 (50.00%) Avaya
2 2 (33.33%) Cisco
3 1 (16.67%) EMC
3 1 (16.67%) Microsoft