The table below looks at the prevalence of the term IVR in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 147 120 123
Rank change year-on-year
-27 +3
Contract jobs citing IVR 3 2 2
As % of all contract IT jobs located in the West Midlands 0.092% 0.080% 0.077%
As % of the Miscellaneous category 0.31% 0.29% 0.28%
Number of daily rates quoted 2 2 2
Median daily rate £345 £500 £395
Median daily rate % change year-on-year
-31.00% +26.58%
90% offered a daily rate of more than £241 £500 £319
10% offered a daily rate of more than £449 £500 £471
UK excluding London median daily rate £400 £400 £320
% change year-on-year
- +25.00%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £33.50
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the West Midlands region.

Miscellaneous Category
West Midlands
Contract IT job ads with a match in the
Miscellaneous category
963 699 707
As % of all contract IT jobs located in the West Midlands 29.59% 28.03% 27.38%
Number of daily rates quoted 582 427 361
Median daily rate £380 £375 £350
Median daily rate % change year-on-year
+1.33% +7.14%
90% offered a daily rate of more than £220 £237 £225
10% offered a daily rate of more than £541 £590 £500
UK excluding London median daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 39 70 58
Median hourly rate £15.00 £19.00 £21.00
Median hourly rate % change year-on-year
-21.05% -9.52%
90% offered a hourly rate of more than £10.60 £11.00 £12.00
10% offered a hourly rate of more than £40.00 £42.50 £37.80
UK excluding London median hourly rate £21.75 £18.88 £17.88
% change year-on-year
+15.20% +5.62%

IVR
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the West Midlands

IVR
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the West Midlands region.

IVR Daily Rate Trend in the West Midlands

IVR
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the West Midlands region over the 3 months to 26 September 2016.

IVR Daily Rate Histogram in the West Midlands

IVR
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the West Midlands region.

IVR Hourly Rate Trend in the West Midlands

IVR
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire - 2 £475 -
Birmingham -9 1 £215 -57.00%
IVR
England

IVR
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 September 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for IVR.

1 6 (66.67%) LAN
1 6 (66.67%) VoIP
1 6 (66.67%) WAN
1 6 (66.67%) TCP/IP
1 6 (66.67%) Telecoms
1 6 (66.67%) Handset
1 6 (66.67%) PABX
2 5 (55.56%) Siemens
3 3 (33.33%) Unified Communications
4 2 (22.22%) Retail
5 1 (11.11%) Spring
5 1 (11.11%) Automated Testing
5 1 (11.11%) Technical Architecture
5 1 (11.11%) Selenium
5 1 (11.11%) jQuery
5 1 (11.11%) Continuous Integration
5 1 (11.11%) Kanban
5 1 (11.11%) PostgreSQL
5 1 (11.11%) Hibernate
5 1 (11.11%) Scrum
5 1 (11.11%) KANA
5 1 (11.11%) Agile Software Development
5 1 (11.11%) Mitel
5 1 (11.11%) Cisco
5 1 (11.11%) Active Directory
5 1 (11.11%) Avaya
5 1 (11.11%) Genesys
5 1 (11.11%) Java
5 1 (11.11%) JavaScript
5 1 (11.11%) SQL

IVR
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 6 (66.67%) LAN
1 6 (66.67%) PABX
1 6 (66.67%) TCP/IP
1 6 (66.67%) VoIP
1 6 (66.67%) WAN
2 3 (33.33%) Unified Communications
3 1 (11.11%) Firewall
3 1 (11.11%) LDAP
Database & Business Intelligence
1 1 (11.11%) PostgreSQL
Development Applications
1 1 (11.11%) Cucumber
1 1 (11.11%) Git (software)
1 1 (11.11%) Jenkins
1 1 (11.11%) Selenium
1 1 (11.11%) SoapUI
General
1 6 (66.67%) Telecoms
2 2 (22.22%) Retail
Job Titles
1 3 (33.33%) Support Engineer
1 3 (33.33%) Voice Engineer
2 2 (22.22%) Voice Support Engineer
3 1 (11.11%) 2nd Line Support
3 1 (11.11%) 3rd Line Engineer
3 1 (11.11%) Agile Scrum Master
3 1 (11.11%) Communications Engineer
3 1 (11.11%) Communications Support Engineer
3 1 (11.11%) Designer
3 1 (11.11%) Java Scrum Master
3 1 (11.11%) Mitel Engineer
3 1 (11.11%) Scrum Master
3 1 (11.11%) Solutions Designer
3 1 (11.11%) Telecoms Engineer
3 1 (11.11%) Telephony Support
Libraries, Frameworks & Software Standards
1 1 (11.11%) Hibernate
1 1 (11.11%) J2EE
1 1 (11.11%) JMS
1 1 (11.11%) jQuery
1 1 (11.11%) Node.js
1 1 (11.11%) React
1 1 (11.11%) REST
1 1 (11.11%) SOAP
1 1 (11.11%) Spring
1 1 (11.11%) Twitter Bootstrap
1 1 (11.11%) XML
Miscellaneous
1 6 (66.67%) Handset
2 1 (11.11%) Algorithms
Operating Systems
1 1 (11.11%) Linux
1 1 (11.11%) Unix
Processes & Methodologies
1 1 (11.11%) Agile Software Development
1 1 (11.11%) Automated Testing
1 1 (11.11%) Benchmarking
1 1 (11.11%) Continuous Improvement
1 1 (11.11%) Continuous Integration
1 1 (11.11%) CRM
1 1 (11.11%) Kanban
1 1 (11.11%) Scrum
1 1 (11.11%) Technical Architecture
1 1 (11.11%) Waterfall
Programming Languages
1 1 (11.11%) Java
1 1 (11.11%) JavaScript
1 1 (11.11%) SQL
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) Virtual Machines
Systems Management
1 1 (11.11%) Opscode Chef
Vendors
1 5 (55.56%) Siemens
2 1 (11.11%) Avaya
2 1 (11.11%) Cisco
2 1 (11.11%) Genesys
2 1 (11.11%) KANA
2 1 (11.11%) Mitel