The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 76 85 76
Rank change year-on-year
+9 -9
Permanent jobs citing Service Management 24 19 15
As % of all permanent IT jobs located in Wales 1.85% 1.45% 1.43%
As % of the Processes & Methodologies category 2.46% 1.88% 2.00%
Number of salaries quoted 21 15 14
Average salary £57,500 £31,500 £40,000
Average salary % change year-on-year
+82.53% -21.25%
90% offered a salary of more than £32,500 £24,850 £28,000
10% offered a salary of more than £75,000 £51,000 £45,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
974 1013 749
As % of all permanent IT jobs located in Wales 75.21% 77.21% 71.54%
Number of salaries quoted 827 906 666
Average salary £36,500 £35,000 £37,500
Average salary % change year-on-year
+4.28% -6.66%
90% offered a salary of more than £27,500 £27,500 £25,500
10% offered a salary of more than £50,000 £49,000 £52,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wales region.

Service Management Salary Trend in Wales

Service Management
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Management across the Wales region over the 3 months to 16 September 2014.

Service Management Salary Histogram in Wales

Service Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wales region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales 0 19 £56,250 +78.57% 3
West Wales +11 3 £75,000 - 2
North Wales - 2 £36,000 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 16 September 2014, IT jobs across the Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 60 (84.51%) ITIL
2 32 (45.07%) Service Delivery
3 24 (33.80%) Project Management
4 20 (28.17%) Change Management
4 20 (28.17%) Finance
5 14 (19.72%) ITSM
5 14 (19.72%) Microsoft
6 13 (18.31%) VMware
6 13 (18.31%) Mentoring
7 12 (16.90%) Degree
8 11 (15.49%) SC Cleared
8 11 (15.49%) Security Cleared
8 11 (15.49%) HP
8 11 (15.49%) ITIL Certification
9 10 (14.08%) Windows
9 10 (14.08%) Solaris
9 10 (14.08%) Windows Server 2003
10 9 (12.68%) Problem Management
11 8 (11.27%) VMware Infrastructure
11 8 (11.27%) Telecoms
12 7 (9.86%) VMware Certified Professional (VCP)
12 7 (9.86%) RHCE
12 7 (9.86%) Manufacturing
12 7 (9.86%) Linux
12 7 (9.86%) MS Excel
12 7 (9.86%) Line Management
13 6 (8.45%) Analytical Skills
13 6 (8.45%) SLA
13 6 (8.45%) NetApp
13 6 (8.45%) Red Hat

Service Management
Top Related IT Skills in Wales by Category

For the 6 months to 16 September 2014, IT jobs across the Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.63%) SharePoint
1 4 (5.63%) Apache
1 4 (5.63%) WebLogic
1 4 (5.63%) IIS
1 4 (5.63%) Site Server
2 1 (1.41%) Tomcat
Applications
1 7 (9.86%) MS Excel
2 1 (1.41%) MS Office
Cloud Services
1 4 (5.63%) SaaS
2 2 (2.82%) Cloud Computing
Communications & Networking
1 4 (5.63%) LAN
1 4 (5.63%) WAN
2 3 (4.23%) SAN
Database & Business Intelligence
1 4 (5.63%) SQL Server
General
1 20 (28.17%) Finance
2 8 (11.27%) Telecoms
3 7 (9.86%) Manufacturing
4 6 (8.45%) Welsh Language
5 2 (2.82%) Advertising
5 2 (2.82%) Publishing
Job Titles
1 24 (33.80%) Service Manager
2 17 (23.94%) Services Delivery Manager
2 17 (23.94%) Delivery Manager
3 13 (18.31%) Analyst
4 6 (8.45%) Operations Manager
4 6 (8.45%) Senior Systems Engineer
4 6 (8.45%) Service Analyst
4 6 (8.45%) Systems Engineer
4 6 (8.45%) Infrastructure Engineer
5 5 (7.04%) Senior Infrastructure Engineer
6 4 (5.63%) Audit Manager
6 4 (5.63%) Sales Consultant
6 4 (5.63%) Consultant
6 4 (5.63%) Technical Manager
6 4 (5.63%) Pre Sales Consultant
6 4 (5.63%) Capacity Analyst
6 4 (5.63%) Technical Design Authority
7 3 (4.23%) Service Operations Manager
7 3 (4.23%) IT Audit Manager
7 3 (4.23%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 1 (1.41%) LAMP
1 1 (1.41%) CGI
Miscellaneous
1 6 (8.45%) Analytical Skills
2 4 (5.63%) N-Tier
2 4 (5.63%) GIS
2 4 (5.63%) Life Science
2 4 (5.63%) Digital Media
3 2 (2.82%) Management Information System
3 2 (2.82%) Smartphone
4 1 (1.41%) Data Protection Act
4 1 (1.41%) CMDB
4 1 (1.41%) NHS
Operating Systems
1 10 (14.08%) Windows
1 10 (14.08%) Solaris
1 10 (14.08%) Windows Server 2003
2 7 (9.86%) Linux
3 6 (8.45%) Windows Server 2008
3 6 (8.45%) Windows 2000 Server
3 6 (8.45%) Red Hat Enterprise Linux
3 6 (8.45%) Windows Server 2012
4 5 (7.04%) UNIX
5 4 (5.63%) Windows 2000
Processes & Methodologies
1 60 (84.51%) ITIL
2 32 (45.07%) Service Delivery
3 24 (33.80%) Project Management
4 20 (28.17%) Change Management
5 14 (19.72%) ITSM
6 13 (18.31%) Mentoring
7 9 (12.68%) Problem Management
8 7 (9.86%) Line Management
9 6 (8.45%) Systems Analysis
9 6 (8.45%) Competitive Intelligence
10 4 (5.63%) Configuration Management
10 4 (5.63%) Incident Management
10 4 (5.63%) Enterprise Architecture
10 4 (5.63%) Business Continuity
10 4 (5.63%) Matrix Management
10 4 (5.63%) Infrastructure Management
10 4 (5.63%) Capacity Management
10 4 (5.63%) ITIL V3
10 4 (5.63%) Coaching
11 3 (4.23%) Network Management
Programming Languages
1 3 (4.23%) C
2 1 (1.41%) SQL
Qualifications
1 12 (16.90%) Degree
2 11 (15.49%) SC Cleared
2 11 (15.49%) Security Cleared
2 11 (15.49%) ITIL Certification
3 7 (9.86%) VMware Certified Professional (VCP)
3 7 (9.86%) RHCE
4 4 (5.63%) Cisco Certification
4 4 (5.63%) Microsoft Certification
4 4 (5.63%) CCNA
4 4 (5.63%) MCSE
4 4 (5.63%) MCSD
5 3 (4.23%) CISA
5 3 (4.23%) CISSP
6 1 (1.41%) ISTQB
6 1 (1.41%) ISEB
6 1 (1.41%) SAP Certification
Quality Assurance & Compliance
1 6 (8.45%) SLA
2 1 (1.41%) PCI DSS
2 1 (1.41%) ISO/IEC 27001
2 1 (1.41%) ISO 9000
2 1 (1.41%) ISO 9001
System Software
1 8 (11.27%) VMware Infrastructure
Vendors
1 14 (19.72%) Microsoft
2 13 (18.31%) VMware
3 11 (15.49%) HP
4 6 (8.45%) NetApp
4 6 (8.45%) Red Hat
5 4 (5.63%) Cisco
5 4 (5.63%) Sun
5 4 (5.63%) Oracle
6 1 (1.41%) SAP
Cardiff, South Glamorgan
NES Global Talent
Salary: £65000 to £75000 per annum - Car, pension etc
Posted: 5 days ago