The statistics below represent IT jobs advertised across the West Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
First Line Support
Yorkshire / West Yorkshire
Rank 164 200 201
Rank change year-on-year
+36 +1
Permanent jobs requiring a 1st Line Support 17 17 26
As % of all permanent IT jobs located in West Yorkshire 0.48% 0.38% 0.52%
As % of the Job Titles category 0.49% 0.39% 0.53%
Number of salaries quoted 17 17 22
Median salary £22,500 £22,000 £19,000
Median salary % change year-on-year
+2.27% +15.78%
90% offered a salary of more than £16,600 £16,800 £17,000
10% offered a salary of more than £26,500 £24,600 £22,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3440 4336 4874
As % of all permanent IT jobs located in West Yorkshire 98.01% 96.72% 98.33%
Number of salaries quoted 3009 3630 3976
Median salary £40,000 £41,000 £38,000
Median salary % change year-on-year
-2.43% +7.89%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Yorkshire region.

1st Line Support Salary Trend in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +20 8 £22,750 -2.15% 3
Bradford +13 5 £17,000 -15.00%
1st Line Support
Yorkshire

1st Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 26 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 1st Line Support in the job title.

1 27 (60.00%) Windows
2 24 (53.33%) Active Directory
3 20 (44.44%) Microsoft
4 14 (31.11%) MS Office
4 14 (31.11%) Windows Server
5 12 (26.67%) VMware
6 9 (20.00%) ITIL
6 9 (20.00%) Windows 7
7 8 (17.78%) MS Excel
7 8 (17.78%) SQL
7 8 (17.78%) MS Exchange
7 8 (17.78%) SLA
7 8 (17.78%) Legal
8 7 (15.56%) NHS
8 7 (15.56%) VPN
8 7 (15.56%) Citrix
8 7 (15.56%) Windows Server 2012
8 7 (15.56%) VMware Infrastructure
8 7 (15.56%) Windows Server 2008
9 6 (13.33%) Case Management
9 6 (13.33%) Remote Desktop
9 6 (13.33%) SQL Server
9 6 (13.33%) Firewall
10 5 (11.11%) Law
10 5 (11.11%) T-SQL
10 5 (11.11%) VBScript
10 5 (11.11%) JavaScript
10 5 (11.11%) Kalman Filter
10 5 (11.11%) Analytical Skills
10 5 (11.11%) iPad

1st Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) MS Exchange
2 1 (2.22%) SharePoint
Applications
1 14 (31.11%) MS Office
2 8 (17.78%) MS Excel
Cloud Services
1 1 (2.22%) Office 365
Communications & Networking
1 7 (15.56%) VPN
2 6 (13.33%) Firewall
2 6 (13.33%) Remote Desktop
3 3 (6.67%) DNS
3 3 (6.67%) TCP/IP
4 2 (4.44%) DHCP
4 2 (4.44%) HTTP
4 2 (4.44%) Internet
4 2 (4.44%) SAN
4 2 (4.44%) SSL
4 2 (4.44%) VoIP
Database & Business Intelligence
1 6 (13.33%) SQL Server
Development Applications
1 1 (2.22%) Eclipse
General
1 8 (17.78%) Legal
2 5 (11.11%) Law
3 3 (6.67%) Telecoms
4 2 (4.44%) Back Office
4 2 (4.44%) Finance
4 2 (4.44%) Games
4 2 (4.44%) Marketing
5 1 (2.22%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (6.67%) .NET
1 3 (6.67%) ASP.NET
2 2 (4.44%) Apache Flex
2 2 (4.44%) LAMP
Miscellaneous
1 7 (15.56%) NHS
2 5 (11.11%) Analytical Skills
2 5 (11.11%) iPad
3 4 (8.89%) Data Centre
4 2 (4.44%) Computer Science
5 1 (2.22%) Driving Licence
Operating Systems
1 27 (60.00%) Windows
2 14 (31.11%) Windows Server
3 9 (20.00%) Windows 7
4 7 (15.56%) Windows Server 2008
4 7 (15.56%) Windows Server 2012
5 4 (8.89%) Windows XP
6 3 (6.67%) Windows 10
7 2 (4.44%) Linux
7 2 (4.44%) Mac OS X
7 2 (4.44%) Windows 8
7 2 (4.44%) Windows Vista
8 1 (2.22%) Unix
Processes & Methodologies
1 9 (20.00%) ITIL
2 6 (13.33%) Case Management
3 5 (11.11%) Email Filtering
3 5 (11.11%) Kalman Filter
3 5 (11.11%) Web Filtering
4 3 (6.67%) Service Management
4 3 (6.67%) Time Management
5 2 (4.44%) Agile Software Development
5 2 (4.44%) Continuous Delivery
5 2 (4.44%) Continuous Improvement
5 2 (4.44%) DevOps
5 2 (4.44%) Incident Management
5 2 (4.44%) Software Deployment
5 2 (4.44%) Trend Analysis
6 1 (2.22%) Configuration Management
6 1 (2.22%) Data Protection
Programming Languages
1 8 (17.78%) SQL
2 5 (11.11%) JavaScript
2 5 (11.11%) T-SQL
2 5 (11.11%) VBScript
3 3 (6.67%) C#
Qualifications
1 4 (8.89%) ITIL Foundation Certificate
2 3 (6.67%) Degree
3 1 (2.22%) MCDST
3 1 (2.22%) MCITP
3 1 (2.22%) MCSA
3 1 (2.22%) Microsoft Certification
Quality Assurance & Compliance
1 8 (17.78%) SLA
System Software
1 24 (53.33%) Active Directory
2 7 (15.56%) VMware Infrastructure
3 3 (6.67%) Microsoft Virtual Server
Systems Management
1 3 (6.67%) SCCM
2 2 (4.44%) Backup Exec
2 2 (4.44%) DameWare
2 2 (4.44%) OpenView
2 2 (4.44%) OVSD
2 2 (4.44%) ServiceCenter
Vendors
1 20 (44.44%) Microsoft
2 12 (26.67%) VMware
3 7 (15.56%) Citrix
4 2 (4.44%) Bomgar
4 2 (4.44%) HP
4 2 (4.44%) Symantec
5 1 (2.22%) Avaya
5 1 (2.22%) Red Hat
Leeds, West Yorkshire
Senitor Associates
Salary: £16000 - £18000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £16000 per annum
Posted: 2 days ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £20000 - £26000 per annum + Benefits
Posted: 6 days ago