The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 202 166 168
Rank change year-on-year
-36 +2
Permanent jobs requiring a 1st Line Support 10 9 11
As % of all permanent IT jobs located in West Yorkshire 0.20% 0.26% 0.31%
As % of the Job Titles category 0.21% 0.27% 0.33%
Number of salaries quoted 9 8 11
Average salary £20,000 £19,000 £19,000
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £15,200 £17,700 £18,000
10% offered a salary of more than £26,250 £20,650 £20,000
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4740 3319 3363
As % of all permanent IT jobs located in West Yorkshire 97.11% 94.05% 96.03%
Number of salaries quoted 3774 2570 2780
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
Yorkshire

1st Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Yorkshire region.

1st Line Support Salary Trend in West Yorkshire

1st Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the West Yorkshire region over the 3 months to 29 July 2014.

1st Line Support Salary Histogram in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -40 6 £20,000 +11.11% 3
Bradford -1 2 £26,250 +31.25% 1
Wakefield - 2 £26,250 -
Huddersfield - 1 £14,250 -
Keighley - 1 £18,500 - 1
Otley - 1 - -
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 July 2014, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 22 (68.75%) Windows
2 14 (43.75%) Active Directory
3 13 (40.63%) Microsoft
4 12 (37.50%) Windows XP
5 11 (34.38%) Windows Server 2003
6 10 (31.25%) MS Exchange
6 10 (31.25%) MS Office
7 9 (28.13%) Windows Server 2008
8 8 (25.00%) Windows 7
8 8 (25.00%) SQL
9 7 (21.88%) VBA
9 7 (21.88%) TCP/IP
9 7 (21.88%) DNS
10 6 (18.75%) SQL Server
10 6 (18.75%) ITIL
11 5 (15.63%) LAN
11 5 (15.63%) WAN
11 5 (15.63%) Sage
11 5 (15.63%) Windows 2000 Server
11 5 (15.63%) Continuous Improvement
12 4 (12.50%) Windows Vista
12 4 (12.50%) Mathematics
12 4 (12.50%) NHS
12 4 (12.50%) MS Excel
13 2 (6.25%) SQL Server Reporting Services
13 2 (6.25%) Network Security
13 2 (6.25%) Management Information System
13 2 (6.25%) VMware
13 2 (6.25%) MS Access
13 2 (6.25%) ERP

1st Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 July 2014, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (31.25%) MS Exchange
2 1 (3.13%) Exchange Server 2010
2 1 (3.13%) IIS
Applications
1 10 (31.25%) MS Office
2 4 (12.50%) MS Excel
3 1 (3.13%) MS PowerPoint
Communications & Networking
1 7 (21.88%) TCP/IP
1 7 (21.88%) DNS
2 5 (15.63%) LAN
2 5 (15.63%) WAN
3 2 (6.25%) Network Security
4 1 (3.13%) VoIP
4 1 (3.13%) VPN
4 1 (3.13%) Internet
4 1 (3.13%) Firewall
4 1 (3.13%) Intrusion Detection
Database & Business Intelligence
1 6 (18.75%) SQL Server
2 2 (6.25%) MS Access
2 2 (6.25%) SQL Server Reporting Services
3 1 (3.13%) MySQL
General
1 1 (3.13%) Finance
Miscellaneous
1 4 (12.50%) NHS
1 4 (12.50%) Mathematics
2 2 (6.25%) Management Information System
3 1 (3.13%) Device Driver
3 1 (3.13%) Blackberry
Operating Systems
1 22 (68.75%) Windows
2 12 (37.50%) Windows XP
3 11 (34.38%) Windows Server 2003
4 9 (28.13%) Windows Server 2008
5 8 (25.00%) Windows 7
6 5 (15.63%) Windows 2000 Server
7 4 (12.50%) Windows Vista
8 1 (3.13%) Windows 8
8 1 (3.13%) Windows Server 2012
8 1 (3.13%) Linux
8 1 (3.13%) CentOS
8 1 (3.13%) Red Hat Enterprise Linux
8 1 (3.13%) SUSE
8 1 (3.13%) Debian
8 1 (3.13%) Ubuntu
Processes & Methodologies
1 6 (18.75%) ITIL
2 5 (15.63%) Continuous Improvement
3 2 (6.25%) ERP
4 1 (3.13%) Information Security
4 1 (3.13%) Asset Management
4 1 (3.13%) Security Testing
4 1 (3.13%) Time Management
4 1 (3.13%) SIEM
4 1 (3.13%) Server Monitoring
4 1 (3.13%) Email Management
Programming Languages
1 8 (25.00%) SQL
2 7 (21.88%) VBA
3 2 (6.25%) PHP
Qualifications
1 1 (3.13%) Degree
Quality Assurance & Compliance
1 2 (6.25%) SLA
System Software
1 14 (43.75%) Active Directory
2 1 (3.13%) VMware Infrastructure
2 1 (3.13%) Hyper-V
2 1 (3.13%) XenServer
2 1 (3.13%) vSphere
Systems Management
1 1 (3.13%) Nagios
1 1 (3.13%) Backup Exec
1 1 (3.13%) Plesk
1 1 (3.13%) McAfee ePO
Vendors
1 13 (40.63%) Microsoft
2 5 (15.63%) Sage
3 2 (6.25%) Cisco
3 2 (6.25%) VMware
4 1 (3.13%) Symantec
4 1 (3.13%) McAfee
4 1 (3.13%) Websense
4 1 (3.13%) Clearswift
4 1 (3.13%) Citrix
4 1 (3.13%) Avaya
4 1 (3.13%) Red Hat
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum
Posted: 46 minutes ago
Brighouse, West Yorkshire
Quindell Plc - Metaskil
Salary: From £19,000 to £20,000 per annum
Posted: Yesterday
Pontefract, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 2 days ago
Leeds
OCC Computer personnel
Salary: 16000-18000 Per Annum 16000 - 18000
Posted: 4 days ago
Bradford, West Yorkshire
Complete Tech Limited
Salary: From £22,000 to £24,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Keighley
Opus Recruitment Solutions Ltd
Salary: £18000 - £19000 per annum, Benefits: Amazing Training
Posted: 13 days ago