The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
First Line Support
Rank 176 183 171
Rank change year-on-year
+7 -12
Permanent jobs requiring a 1st Line Support 32 18 17
As % of all permanent IT jobs located in West Yorkshire 0.68% 0.41% 0.42%
As % of the Job Titles category 0.70% 0.44% 0.44%
Number of salaries quoted 30 18 17
Average salary £19,000 £17,750 £19,500
Average salary % change year-on-year
+7.04% -8.97%
90% offered a salary of more than £16,500 £15,000 £16,600
10% offered a salary of more than £22,750 £20,650 £23,500
UK excluding London average salary £19,750 £20,000 £20,000
% change year-on-year
-1.25% -
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4554 4129 3871
As % of all permanent IT jobs located in West Yorkshire 97.39% 95.18% 96.46%
Number of salaries quoted 3757 3243 3250
Average salary £39,000 £37,500 £35,000
Average salary % change year-on-year
+4.00% +7.14%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Yorkshire region.

1st Line Support Salary Trend in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +11 12 £18,000 +5.88% 2
Wakefield - 6 £17,000 - 1
Wetherby - 4 £22,000 -
Halifax 0 3 £19,000 -
Bradford -2 3 £27,500 +30.95% 1
Huddersfield - 3 £17,000 -
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 January 2015, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 24 (34.29%) ITIL
2 23 (32.86%) Microsoft
3 21 (30.00%) Active Directory
4 19 (27.14%) Windows
5 13 (18.57%) MS Office
6 11 (15.71%) Internet
7 10 (14.29%) MS Excel
7 10 (14.29%) SLA
8 9 (12.86%) MS Exchange
9 8 (11.43%) Windows XP
9 8 (11.43%) Service Management
10 7 (10.00%) Finance
10 7 (10.00%) Citrix
10 7 (10.00%) Windows Server 2008
11 6 (8.57%) Windows Server 2003
12 5 (7.14%) Dell
12 5 (7.14%) SQL
12 5 (7.14%) MySQL
12 5 (7.14%) SQL Server
12 5 (7.14%) Marketing
12 5 (7.14%) Continuous Improvement
12 5 (7.14%) Coaching
12 5 (7.14%) Analytical Skills
13 4 (5.71%) Process Improvement
13 4 (5.71%) IBM InfoSphere
13 4 (5.71%) Relational Database
13 4 (5.71%) SQL Server Management Studio (SSMS)
13 4 (5.71%) Line Management
13 4 (5.71%) Degree
13 4 (5.71%) Data Validation

1st Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 28 January 2015, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.86%) MS Exchange
2 3 (4.29%) CMS
2 3 (4.29%) Exchange Server 2007
3 2 (2.86%) SharePoint
4 1 (1.43%) IIS
4 1 (1.43%) Moodle
Applications
1 13 (18.57%) MS Office
2 10 (14.29%) MS Excel
3 2 (2.86%) Photoshop
Cloud Services
1 3 (4.29%) Office 365
Communications & Networking
1 11 (15.71%) Internet
2 4 (5.71%) Firewall
3 1 (1.43%) Network Security
3 1 (1.43%) ADSL
3 1 (1.43%) Broadband
3 1 (1.43%) VPN
3 1 (1.43%) DNS
Database & Business Intelligence
1 5 (7.14%) MySQL
1 5 (7.14%) SQL Server
2 4 (5.71%) IBM InfoSphere
2 4 (5.71%) Relational Database
Development Applications
1 4 (5.71%) SQL Server Management Studio (SSMS)
General
1 7 (10.00%) Finance
2 5 (7.14%) Marketing
3 4 (5.71%) Legal
4 2 (2.86%) Telecoms
5 1 (1.43%) Law
Libraries, Frameworks & Software Standards
1 2 (2.86%) HTML
1 2 (2.86%) CSS
Miscellaneous
1 5 (7.14%) Analytical Skills
2 4 (5.71%) Computer Science
3 1 (1.43%) Video Editing
Operating Systems
1 19 (27.14%) Windows
2 8 (11.43%) Windows XP
3 7 (10.00%) Windows Server 2008
4 6 (8.57%) Windows Server 2003
5 4 (5.71%) Windows 7
6 2 (2.86%) Windows Server 2012
7 1 (1.43%) SUSE
7 1 (1.43%) Debian
7 1 (1.43%) Ubuntu
7 1 (1.43%) CentOS
7 1 (1.43%) Red Hat Enterprise Linux
7 1 (1.43%) Linux
7 1 (1.43%) Windows 2000
Processes & Methodologies
1 24 (34.29%) ITIL
2 8 (11.43%) Service Management
3 5 (7.14%) Continuous Improvement
3 5 (7.14%) Coaching
4 4 (5.71%) Data Validation
4 4 (5.71%) Process Improvement
4 4 (5.71%) Line Management
4 4 (5.71%) Validation
5 3 (4.29%) Content Management
5 3 (4.29%) Project Management
5 3 (4.29%) Service Delivery
5 3 (4.29%) ITSM
5 3 (4.29%) Performance Management
5 3 (4.29%) IT Governance
5 3 (4.29%) Release Management
6 2 (2.86%) CRM
6 2 (2.86%) Incident Management
7 1 (1.43%) Software Testing
7 1 (1.43%) Fault Management
7 1 (1.43%) Security Testing
Programming Languages
1 5 (7.14%) SQL
2 1 (1.43%) VB
2 1 (1.43%) VBA
2 1 (1.43%) PHP
Qualifications
1 4 (5.71%) A+ Certification
1 4 (5.71%) Degree
2 1 (1.43%) ITIL Certification
2 1 (1.43%) MCSE
2 1 (1.43%) Microsoft Certification
Quality Assurance & Compliance
1 10 (14.29%) SLA
System Software
1 21 (30.00%) Active Directory
2 3 (4.29%) XenApp
2 3 (4.29%) vSphere
Systems Management
1 1 (1.43%) Nagios
1 1 (1.43%) Plesk
1 1 (1.43%) cPanel
Vendors
1 23 (32.86%) Microsoft
2 7 (10.00%) Citrix
3 5 (7.14%) Dell
4 4 (5.71%) IBM
4 4 (5.71%) VMware
5 2 (2.86%) Adobe
6 1 (1.43%) Red Hat
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 2 days ago
West Yorkshire
Quantica Technology - London
Salary: £18000 - £20000 per annum + benefits
Posted: 9 days ago