The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 189 156 156
Rank change year-on-year
-33 0
Permanent jobs requiring a 1st Line Support 24 23 16
As % of all permanent IT jobs located in West Yorkshire 0.47% 0.59% 0.44%
As % of the Job Titles category 0.49% 0.62% 0.45%
Number of salaries quoted 24 22 15
Average salary £17,000 £17,500 £20,000
Average salary % change year-on-year
-2.85% -12.50%
90% offered a salary of more than £15,000 £16,000 £14,750
10% offered a salary of more than £23,350 £27,050 £23,500
UK excluding London average salary £20,000 £19,750 £19,000
% change year-on-year
+1.26% +3.94%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4908 3732 3570
As % of all permanent IT jobs located in West Yorkshire 95.92% 95.96% 97.65%
Number of salaries quoted 3990 2999 3020
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,250 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
1st Line Support
Yorkshire

1st Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Yorkshire region.

1st Line Support Salary Trend in West Yorkshire

1st Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the West Yorkshire region over the 3 months to 17 April 2014.

1st Line Support Salary Histogram in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds -20 16 £17,000 -12.82% 3
Bradford -4 5 £23,000 +35.29% 2
Halifax - 1 £16,000 - 1
Mirfield - 1 £15,250 -
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 17 April 2014, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 32 (82.05%) Windows
2 20 (51.28%) Active Directory
3 19 (48.72%) Microsoft
3 19 (48.72%) Windows XP
4 16 (41.03%) Windows Server 2003
5 13 (33.33%) Windows 7
6 12 (30.77%) Windows Server 2008
6 12 (30.77%) SQL
7 11 (28.21%) MS Exchange
8 10 (25.64%) MS Office
9 8 (20.51%) Windows 2000 Server
10 7 (17.95%) Windows Vista
10 7 (17.95%) MS Excel
10 7 (17.95%) TCP/IP
10 7 (17.95%) DNS
11 6 (15.38%) NHS
11 6 (15.38%) LAN
11 6 (15.38%) WAN
11 6 (15.38%) ITIL
11 6 (15.38%) SQL Server
11 6 (15.38%) Mathematics
12 5 (12.82%) Continuous Improvement
12 5 (12.82%) VBA
12 5 (12.82%) Sage
12 5 (12.82%) Firewall
13 4 (10.26%) SLA
14 3 (7.69%) HNC
14 3 (7.69%) HND
14 3 (7.69%) Legal
15 2 (5.13%) Management Information System

1st Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 17 April 2014, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (28.21%) MS Exchange
2 1 (2.56%) Exchange Server 2003
2 1 (2.56%) Exchange Server 2010
Applications
1 10 (25.64%) MS Office
2 7 (17.95%) MS Excel
3 1 (2.56%) MS PowerPoint
Communications & Networking
1 7 (17.95%) TCP/IP
1 7 (17.95%) DNS
2 6 (15.38%) LAN
2 6 (15.38%) WAN
3 5 (12.82%) Firewall
4 1 (2.56%) Intrusion Detection
4 1 (2.56%) Network Security
4 1 (2.56%) Internet
4 1 (2.56%) VPN
Database & Business Intelligence
1 6 (15.38%) SQL Server
General
1 3 (7.69%) Legal
2 2 (5.13%) Finance
3 1 (2.56%) Manufacturing
3 1 (2.56%) Retail
Miscellaneous
1 6 (15.38%) NHS
1 6 (15.38%) Mathematics
2 2 (5.13%) Management Information System
3 1 (2.56%) Device Driver
Operating Systems
1 32 (82.05%) Windows
2 19 (48.72%) Windows XP
3 16 (41.03%) Windows Server 2003
4 13 (33.33%) Windows 7
5 12 (30.77%) Windows Server 2008
6 8 (20.51%) Windows 2000 Server
7 7 (17.95%) Windows Vista
8 1 (2.56%) Windows 8
Processes & Methodologies
1 6 (15.38%) ITIL
2 5 (12.82%) Continuous Improvement
3 1 (2.56%) Email Management
3 1 (2.56%) Information Security
3 1 (2.56%) Security Testing
3 1 (2.56%) SIEM
Programming Languages
1 12 (30.77%) SQL
2 5 (12.82%) VBA
3 2 (5.13%) PHP
Qualifications
1 3 (7.69%) HNC
1 3 (7.69%) HND
2 1 (2.56%) Degree
Quality Assurance & Compliance
1 4 (10.26%) SLA
System Software
1 20 (51.28%) Active Directory
2 1 (2.56%) vSphere
Systems Management
1 2 (5.13%) Backup Exec
2 1 (2.56%) McAfee ePO
Vendors
1 19 (48.72%) Microsoft
2 5 (12.82%) Sage
3 2 (5.13%) Symantec
4 1 (2.56%) McAfee
4 1 (2.56%) Websense
4 1 (2.56%) Clearswift
4 1 (2.56%) VMware
4 1 (2.56%) HP
4 1 (2.56%) Citrix
4 1 (2.56%) Avaya
4 1 (2.56%) Cisco
Otley, West Yorkshire
networx
Salary: £Competitive Salary
Posted: Yesterday
Bradford, West Yorkshire
Eclipse Legal Systems
Salary: Up to £18,000 per annum depending on experience
Posted: 6 days ago
Leeds
Quantica Technology - London
Salary: £14000 - £16000 per annum
Posted: 10 days ago
Bradford
Hays IT - Uk Posting account
Salary: £22000.00 - £27000.00 per annum
Posted: 13 days ago
Leeds
Quantica Technology - London
Salary: £14000 - £16000 per annum
Posted: 21 days ago
Halifax
Quantica Technology - London
Salary: £18000 - £21000 per annum
Posted: 24 days ago