The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
First Line Support
Rank 179 203 169
Rank change year-on-year
+24 -34
Permanent jobs requiring a 1st Line Support 24 9 10
As % of all permanent IT jobs located in West Yorkshire 0.51% 0.19% 0.28%
As % of the Job Titles category 0.54% 0.19% 0.30%
Number of salaries quoted 22 9 7
Average salary £18,000 £19,000 £19,000
Average salary % change year-on-year
-5.26% -
90% offered a salary of more than £15,100 £15,650 £18,600
10% offered a salary of more than £29,450 £20,000 £20,400
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4464 4683 3385
As % of all permanent IT jobs located in West Yorkshire 95.57% 96.46% 94.50%
Number of salaries quoted 3570 3646 2680
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £25,000 £22,500 £24,500
10% offered a salary of more than £60,000 £53,000 £52,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Yorkshire region.

1st Line Support Salary Trend in West Yorkshire

1st Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the West Yorkshire region over the 3 months to 4 September 2015.

1st Line Support Salary Histogram in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +19 15 £18,000 -5.26% 1
Wakefield +12 3 £16,000 -20.00% 1
Bradford - 3 £30,000 - 3
Huddersfield -6 2 £16,000 +12.28%
Brighouse - 1 £17,000 -
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 4 September 2015, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 18 (52.94%) Microsoft
2 16 (47.06%) Windows
3 13 (38.24%) Active Directory
4 7 (20.59%) MS Office
5 6 (17.65%) Windows 7
6 5 (14.71%) Legal
6 5 (14.71%) SAP
6 5 (14.71%) MS Exchange
7 4 (11.76%) MS Excel
7 4 (11.76%) VMware
8 3 (8.82%) CCTV
8 3 (8.82%) Marketing
8 3 (8.82%) Cisco
8 3 (8.82%) DHCP
8 3 (8.82%) TCP/IP
8 3 (8.82%) DNS
8 3 (8.82%) Microsoft Certification
9 2 (5.88%) SLA
9 2 (5.88%) VoIP
9 2 (5.88%) C
9 2 (5.88%) MySQL
9 2 (5.88%) Firewall
9 2 (5.88%) SAP Payroll
9 2 (5.88%) Degree
9 2 (5.88%) Mathematics
9 2 (5.88%) General Ledger
9 2 (5.88%) Hyper-V
9 2 (5.88%) SCCM
9 2 (5.88%) Android
9 2 (5.88%) Mobile Device Management

1st Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 4 September 2015, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.71%) MS Exchange
2 1 (2.94%) SAS
2 1 (2.94%) Exchange Server 2003
2 1 (2.94%) SharePoint
Applications
1 7 (20.59%) MS Office
2 4 (11.76%) MS Excel
Business Applications
1 2 (5.88%) SAP Payroll
2 1 (2.94%) Dynamics AX
Communications & Networking
1 3 (8.82%) DHCP
1 3 (8.82%) TCP/IP
1 3 (8.82%) DNS
2 2 (5.88%) Firewall
2 2 (5.88%) VoIP
3 1 (2.94%) WAN
3 1 (2.94%) VPN
3 1 (2.94%) LAN
3 1 (2.94%) Internet
Database & Business Intelligence
1 2 (5.88%) MySQL
2 1 (2.94%) SQL Server
General
1 5 (14.71%) Legal
2 3 (8.82%) Marketing
3 2 (5.88%) General Ledger
4 1 (2.94%) Finance
Miscellaneous
1 3 (8.82%) CCTV
2 2 (5.88%) Mathematics
3 1 (2.94%) NHS
3 1 (2.94%) Management Information System
Operating Systems
1 16 (47.06%) Windows
2 6 (17.65%) Windows 7
3 2 (5.88%) Android
4 1 (2.94%) Windows Server 2008
4 1 (2.94%) Windows 2000
4 1 (2.94%) Windows XP
Processes & Methodologies
1 2 (5.88%) Mobile Device Management
2 1 (2.94%) Service Desk Management
2 1 (2.94%) Line Management
2 1 (2.94%) ITIL
2 1 (2.94%) ERP
2 1 (2.94%) Service Management
2 1 (2.94%) Service Delivery
2 1 (2.94%) ITSM
2 1 (2.94%) Practice Management
2 1 (2.94%) User Acceptance Testing
2 1 (2.94%) Data Entry
2 1 (2.94%) Continuous Improvement
Programming Languages
1 2 (5.88%) C
2 1 (2.94%) C++
Qualifications
1 3 (8.82%) Microsoft Certification
2 2 (5.88%) Degree
Quality Assurance & Compliance
1 2 (5.88%) SLA
System Software
1 13 (38.24%) Active Directory
2 2 (5.88%) Hyper-V
3 1 (2.94%) Terminal Services
3 1 (2.94%) VMware Infrastructure
Systems Management
1 2 (5.88%) SCCM
2 1 (2.94%) WSUS
Vendors
1 18 (52.94%) Microsoft
2 5 (14.71%) SAP
3 4 (11.76%) VMware
4 3 (8.82%) Cisco
5 1 (2.94%) Citrix
5 1 (2.94%) LANDesk
Wakefield, West Yorkshire
Spring Technology
Salary: £14000 - £16000 per annum
Posted: 2 hours ago
Bradford, West Yorkshire
Rullion IT Plus
Salary: £15000 - £16000 per annum + benefits
Posted: 3 days ago
Leeds
Bluefire Consulting
Salary: £16000 - £18000 per annum + Excellent Benefits
Posted: 3 days ago