The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 192 197 161
Rank change year-on-year
+5 -36
Permanent jobs requiring a 1st Line Support 14 14 12
As % of all permanent IT jobs located in West Yorkshire 0.30% 0.29% 0.34%
As % of the Job Titles category 0.31% 0.30% 0.36%
Number of salaries quoted 13 11 11
Average salary £20,000 £23,000 £20,000
Average salary % change year-on-year
-13.04% +15.00%
90% offered a salary of more than £17,000 £15,400 £17,000
10% offered a salary of more than £30,000 £26,250 £21,000
UK excluding London average salary £20,500 £20,250 £19,500
% change year-on-year
+1.23% +3.84%
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4468 4729 3352
As % of all permanent IT jobs located in West Yorkshire 96.65% 96.89% 94.93%
Number of salaries quoted 3556 3772 2617
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £25,500 £24,000 £24,000
10% offered a salary of more than £56,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Yorkshire region.

1st Line Support Salary Trend in West Yorkshire

1st Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the West Yorkshire region over the 3 months to 7 July 2015.

1st Line Support Salary Histogram in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +5 8 £19,000 -5.00% 2
Bradford -21 3 £30,000 +22.44% 1
Wakefield -1 1 - -
Brighouse - 1 £17,000 - 1
Huddersfield - 1 £16,000 -
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 7 July 2015, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 21 (63.64%) Microsoft
2 19 (57.58%) Windows
3 15 (45.45%) Active Directory
4 14 (42.42%) MS Office
5 12 (36.36%) MS Exchange
6 10 (30.30%) Windows 7
7 9 (27.27%) MS Excel
8 6 (18.18%) Citrix
9 5 (15.15%) SLA
9 5 (15.15%) SAP
9 5 (15.15%) Windows XP
9 5 (15.15%) SCCM
9 5 (15.15%) Android
9 5 (15.15%) Mobile Device Management
10 4 (12.12%) ITIL
11 3 (9.09%) SQL Server
11 3 (9.09%) Cisco
11 3 (9.09%) CCTV
11 3 (9.09%) Marketing
11 3 (9.09%) Service Management
11 3 (9.09%) VMware
11 3 (9.09%) ITSM
12 2 (6.06%) Legal
12 2 (6.06%) SAP Payroll
12 2 (6.06%) Firewall
12 2 (6.06%) Telecoms
12 2 (6.06%) Degree
12 2 (6.06%) Mathematics
12 2 (6.06%) General Ledger
12 2 (6.06%) CheckPoint

1st Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 7 July 2015, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (36.36%) MS Exchange
2 2 (6.06%) Blackberry Enterprise Server
3 1 (3.03%) Exchange Server 2003
3 1 (3.03%) Moodle
3 1 (3.03%) SharePoint
Applications
1 14 (42.42%) MS Office
2 9 (27.27%) MS Excel
Business Applications
1 2 (6.06%) SAP Payroll
2 1 (3.03%) Dynamics AX
Communications & Networking
1 2 (6.06%) FTP
1 2 (6.06%) Internet
1 2 (6.06%) Firewall
2 1 (3.03%) VPN
2 1 (3.03%) DNS
2 1 (3.03%) ADSL
2 1 (3.03%) Broadband
2 1 (3.03%) LAN
2 1 (3.03%) VoIP
2 1 (3.03%) WAN
2 1 (3.03%) DHCP
Database & Business Intelligence
1 3 (9.09%) SQL Server
2 2 (6.06%) SQL Server 2008
2 2 (6.06%) MySQL
General
1 3 (9.09%) Marketing
2 2 (6.06%) Telecoms
2 2 (6.06%) Legal
2 2 (6.06%) General Ledger
3 1 (3.03%) Finance
3 1 (3.03%) Law
Miscellaneous
1 3 (9.09%) CCTV
2 2 (6.06%) Mathematics
2 2 (6.06%) Blackberry
3 1 (3.03%) Management Information System
3 1 (3.03%) Analytical Skills
3 1 (3.03%) NHS
Operating Systems
1 19 (57.58%) Windows
2 10 (30.30%) Windows 7
3 5 (15.15%) Windows XP
3 5 (15.15%) Android
4 1 (3.03%) Windows Server 2008
4 1 (3.03%) Windows 2000
Processes & Methodologies
1 5 (15.15%) Mobile Device Management
2 4 (12.12%) ITIL
3 3 (9.09%) Service Management
3 3 (9.09%) ITSM
4 2 (6.06%) Line Management
5 1 (3.03%) Practice Management
5 1 (3.03%) User Acceptance Testing
5 1 (3.03%) Data Protection
5 1 (3.03%) Data Entry
5 1 (3.03%) Service Delivery
5 1 (3.03%) ERP
Programming Languages
1 2 (6.06%) C
Qualifications
1 2 (6.06%) Degree
1 2 (6.06%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (15.15%) SLA
System Software
1 15 (45.45%) Active Directory
2 2 (6.06%) XenApp
3 1 (3.03%) Terminal Services
3 1 (3.03%) Hyper-V
Systems Management
1 5 (15.15%) SCCM
2 2 (6.06%) Norton AntiVirus
3 1 (3.03%) WSUS
Vendors
1 21 (63.64%) Microsoft
2 6 (18.18%) Citrix
3 5 (15.15%) SAP
4 3 (9.09%) Cisco
4 3 (9.09%) VMware
5 2 (6.06%) CheckPoint
5 2 (6.06%) Symantec
6 1 (3.03%) LANDesk
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £0 to £24,500 per annum
Posted: 22 hours ago
Leeds, West Yorkshire
Integrity IT Solutions
Salary: Unspecified
Posted: 5 days ago
Brighouse
Quantica Technology - London
Salary: £16000 - £18000 per annum
Posted: 21 days ago