The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 205 185 176
Rank change year-on-year
-20 -9
Permanent jobs requiring a 1st Line Support 16 31 26
As % of all permanent IT jobs located in West Yorkshire 0.37% 0.64% 0.59%
As % of the Job Titles category 0.38% 0.65% 0.61%
Number of salaries quoted 16 28 26
Average salary £22,625 £19,000 £17,000
Average salary % change year-on-year
+19.07% +11.76%
90% offered a salary of more than £16,625 £16,850 £15,000
10% offered a salary of more than £24,600 £22,150 £21,500
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4220 4758 4286
As % of all permanent IT jobs located in West Yorkshire 96.59% 98.06% 97.45%
Number of salaries quoted 3555 3912 3343
Average salary £42,000 £38,000 £36,500
Average salary % change year-on-year
+10.52% +4.10%
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £57,500 £53,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Yorkshire region.

1st Line Support Salary Trend in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +4 13 £23,250 +25.67% 1
Wakefield +9 1 £17,500 +2.94% 2
Bradford -4 1 £20,000 -27.27% 2
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 10 February 2016, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 24 (70.59%) Windows
2 22 (64.71%) Active Directory
3 17 (50.00%) Microsoft
4 15 (44.12%) Windows 7
5 9 (26.47%) Microsoft Certification
6 8 (23.53%) MS Office
7 7 (20.59%) MS Exchange
7 7 (20.59%) Windows Server
8 6 (17.65%) ITIL
8 6 (17.65%) Citrix
8 6 (17.65%) MS Excel
8 6 (17.65%) VMware
9 5 (14.71%) Windows XP
9 5 (14.71%) SLA
9 5 (14.71%) Hyper-V
9 5 (14.71%) VMware Infrastructure
10 4 (11.76%) Windows Server 2008
10 4 (11.76%) Windows 8
10 4 (11.76%) TCP/IP
10 4 (11.76%) MCP
11 3 (8.82%) Avaya
11 3 (8.82%) VoIP
11 3 (8.82%) VPN
11 3 (8.82%) Intranet
11 3 (8.82%) Degree
11 3 (8.82%) Continuous Improvement
12 2 (5.88%) Email Filtering
12 2 (5.88%) Web Filtering
12 2 (5.88%) Exchange Server 2010
12 2 (5.88%) Trend Analysis

1st Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 10 February 2016, IT jobs across the West Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.59%) MS Exchange
2 2 (5.88%) Exchange Server 2010
3 1 (2.94%) Exchange Server 2003
Applications
1 8 (23.53%) MS Office
2 6 (17.65%) MS Excel
3 1 (2.94%) Photoshop
Communications & Networking
1 4 (11.76%) TCP/IP
2 3 (8.82%) Intranet
2 3 (8.82%) VoIP
2 3 (8.82%) VPN
3 2 (5.88%) Firewall
3 2 (5.88%) Internet
4 1 (2.94%) DHCP
4 1 (2.94%) DNS
4 1 (2.94%) FTP
4 1 (2.94%) SAN
Database & Business Intelligence
1 1 (2.94%) MySQL
General
1 2 (5.88%) Finance
1 2 (5.88%) Legal
1 2 (5.88%) Publishing
1 2 (5.88%) Telecoms
2 1 (2.94%) Retail
Libraries, Frameworks & Software Standards
1 2 (5.88%) EDI
2 1 (2.94%) CSS
2 1 (2.94%) HTML
2 1 (2.94%) HTML5
2 1 (2.94%) Web Services
2 1 (2.94%) XML
Miscellaneous
1 2 (5.88%) Computer Science
2 1 (2.94%) Blackberry
2 1 (2.94%) Management Information System
2 1 (2.94%) Video Editing
Operating Systems
1 24 (70.59%) Windows
2 15 (44.12%) Windows 7
3 7 (20.59%) Windows Server
4 5 (14.71%) Windows XP
5 4 (11.76%) Windows 8
5 4 (11.76%) Windows Server 2008
6 2 (5.88%) Windows Server 2012
7 1 (2.94%) Windows Server 2003
Processes & Methodologies
1 6 (17.65%) ITIL
2 3 (8.82%) Continuous Improvement
3 2 (5.88%) Email Filtering
3 2 (5.88%) Kalman Filter
3 2 (5.88%) Service Management
3 2 (5.88%) Trend Analysis
3 2 (5.88%) Web Filtering
4 1 (2.94%) Incident Management
4 1 (2.94%) Information Security
4 1 (2.94%) Network Monitoring
4 1 (2.94%) Service Delivery
4 1 (2.94%) Service Desk Management
Programming Languages
1 1 (2.94%) JavaScript
1 1 (2.94%) PHP
Qualifications
1 9 (26.47%) Microsoft Certification
2 4 (11.76%) MCP
3 3 (8.82%) Degree
4 2 (5.88%) MCITP
4 2 (5.88%) MCSA
4 2 (5.88%) MCSE
5 1 (2.94%) ITIL Certification
5 1 (2.94%) MCDST
Quality Assurance & Compliance
1 5 (14.71%) SLA
System Software
1 22 (64.71%) Active Directory
2 5 (14.71%) Hyper-V
2 5 (14.71%) VMware Infrastructure
3 1 (2.94%) XenApp
Systems Management
1 2 (5.88%) DameWare
Vendors
1 17 (50.00%) Microsoft
2 6 (17.65%) Citrix
2 6 (17.65%) VMware
3 3 (8.82%) Avaya
4 2 (5.88%) Cisco
5 1 (2.94%) Mitel
5 1 (2.94%) Remedy
Dewsbury, West Yorkshire
Greywood Associates Limited
Salary: £9 - £10 per hour
Posted: 2 days ago
Wakefield, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 5 days ago
Leeds
greywood
Salary: £17000 - £20000 per annum + Plus Bens
Posted: 20 days ago
Bradford
greywood
Salary: £20000 per annum + Plus Bens
Posted: 22 days ago