The statistics below represent IT jobs advertised across the West Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 178 190 207
Rank change year-on-year
+12 +17
Permanent jobs requiring a 1st Line Support 18 25 17
As % of all permanent IT jobs located in West Yorkshire 0.47% 0.54% 0.33%
As % of the Job Titles category 0.48% 0.55% 0.34%
Number of salaries quoted 11 23 16
Median salary £22,000 £18,000 £19,500
Median salary % change year-on-year
+22.22% -7.69%
90% offered a salary of more than £19,000 £15,000 £16,000
10% offered a salary of more than £28,000 £24,500 £20,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3784 4515 5023
As % of all permanent IT jobs located in West Yorkshire 97.88% 97.31% 97.88%
Number of salaries quoted 3196 3604 3935
Median salary £40,000 £40,000 £37,100
Median salary % change year-on-year
- +7.81%
90% offered a salary of more than £27,500 £25,000 £22,500
10% offered a salary of more than £60,000 £54,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Yorkshire region.

1st Line Support Salary Trend in West Yorkshire

1st Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the West Yorkshire region over the 3 months to 26 September 2016.

1st Line Support Salary Histogram in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +19 15 £22,500 +25.00% 2
Halifax - 2 - -
Wakefield -20 1 £19,000 +26.66%
1st Line Support
Yorkshire

1st Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 26 September 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 1st Line Support in the job title.

1 16 (48.48%) Windows
1 16 (48.48%) Microsoft
2 12 (36.36%) Active Directory
3 9 (27.27%) Windows Server
4 7 (21.21%) MS Exchange
4 7 (21.21%) VoIP
4 7 (21.21%) ITIL
4 7 (21.21%) VMware
5 6 (18.18%) SQL
5 6 (18.18%) SAN
5 6 (18.18%) Windows 7
6 5 (15.15%) MS Excel
6 5 (15.15%) TCP/IP
6 5 (15.15%) Service Management
7 4 (12.12%) Finance
7 4 (12.12%) DHCP
7 4 (12.12%) Internet
7 4 (12.12%) MS Office
7 4 (12.12%) DNS
7 4 (12.12%) Incident Management
7 4 (12.12%) VMware Infrastructure
7 4 (12.12%) Driving Licence
8 3 (9.09%) Windows Server 2008
8 3 (9.09%) Windows 8
8 3 (9.09%) Windows Server 2012
8 3 (9.09%) Analytical Skills
8 3 (9.09%) Red Hat
8 3 (9.09%) Linux
8 3 (9.09%) SharePoint
8 3 (9.09%) Firewall

1st Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (21.21%) MS Exchange
2 3 (9.09%) SharePoint
3 1 (3.03%) Exchange Server 2003
Applications
1 5 (15.15%) MS Excel
2 4 (12.12%) MS Office
Business Applications
1 1 (3.03%) Dynamics AX
Communications & Networking
1 7 (21.21%) VoIP
2 6 (18.18%) SAN
3 5 (15.15%) TCP/IP
4 4 (12.12%) DHCP
4 4 (12.12%) DNS
4 4 (12.12%) Internet
5 3 (9.09%) DSL
5 3 (9.09%) Firewall
5 3 (9.09%) Wireless
6 2 (6.06%) HTTP
6 2 (6.06%) Intranet
6 2 (6.06%) SSL
7 1 (3.03%) Remote Desktop
7 1 (3.03%) VPN
Database & Business Intelligence
1 1 (3.03%) SQL Server
General
1 4 (12.12%) Finance
2 3 (9.09%) Back Office
3 2 (6.06%) Games
3 2 (6.06%) Marketing
4 1 (3.03%) Law
4 1 (3.03%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (6.06%) LAMP
Miscellaneous
1 4 (12.12%) Driving Licence
2 3 (9.09%) Analytical Skills
3 2 (6.06%) Blackberry
3 2 (6.06%) Client/Server
3 2 (6.06%) Computer Science
4 1 (3.03%) e-Learning
4 1 (3.03%) iPad
Operating Systems
1 16 (48.48%) Windows
2 9 (27.27%) Windows Server
3 6 (18.18%) Windows 7
4 3 (9.09%) Linux
4 3 (9.09%) Windows 8
4 3 (9.09%) Windows Server 2008
4 3 (9.09%) Windows Server 2012
5 2 (6.06%) Unix
6 1 (3.03%) CentOS
6 1 (3.03%) Red Hat Enterprise Linux
6 1 (3.03%) Windows Server 2003
6 1 (3.03%) Windows XP
Processes & Methodologies
1 7 (21.21%) ITIL
2 5 (15.15%) Service Management
3 4 (12.12%) Incident Management
4 2 (6.06%) Agile Software Development
4 2 (6.06%) Continuous Delivery
4 2 (6.06%) Continuous Improvement
4 2 (6.06%) DevOps
4 2 (6.06%) Network Monitoring
5 1 (3.03%) Case Management
5 1 (3.03%) Data Security
5 1 (3.03%) Email Filtering
5 1 (3.03%) ERP
5 1 (3.03%) Kalman Filter
5 1 (3.03%) Logistics
5 1 (3.03%) Mobile Device Management
5 1 (3.03%) Service Delivery
5 1 (3.03%) System Testing
5 1 (3.03%) Web Filtering
Programming Languages
1 6 (18.18%) SQL
Qualifications
1 2 (6.06%) Degree
1 2 (6.06%) ITIL Certification
1 2 (6.06%) ITIL Foundation Certificate
1 2 (6.06%) MCP
Quality Assurance & Compliance
1 2 (6.06%) SLA
System Software
1 12 (36.36%) Active Directory
2 4 (12.12%) VMware Infrastructure
3 1 (3.03%) ISA Server
3 1 (3.03%) Terminal Services
Systems Management
1 1 (3.03%) MAILsweeper
Vendors
1 16 (48.48%) Microsoft
2 7 (21.21%) VMware
3 3 (9.09%) Red Hat
4 2 (6.06%) Cisco
4 2 (6.06%) Remedy
5 1 (3.03%) Citrix
5 1 (3.03%) Xerox
Bradford, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum + Negotiable upon experience
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £22,000 per annum + bonus + excellent benefits
Posted: 2 days ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £27000 per annum + Benefits
Posted: 4 days ago