The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 224 231 227
Rank change year-on-year
+7 -4
Permanent jobs requiring a 1st Line Support 30 36 26
As % of all permanent IT jobs located in Yorkshire 0.48% 0.52% 0.40%
As % of the Job Titles category 0.49% 0.53% 0.41%
Number of salaries quoted 30 32 26
Average salary £20,000 £19,000 £17,000
Average salary % change year-on-year
+5.26% +11.76%
90% offered a salary of more than £17,950 £17,000 £15,000
10% offered a salary of more than £24,600 £22,000 £22,250
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6067 6853 6386
As % of all permanent IT jobs located in Yorkshire 96.75% 98.07% 97.59%
Number of salaries quoted 5080 5675 4937
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -10 16 £22,625 +19.07% 7
North Yorkshire +27 11 £18,000 -5.26% 1
South Yorkshire +6 2 £22,250 +5.95%
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 5 February 2016, IT jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 31 (53.45%) Windows
2 26 (44.83%) Active Directory
3 25 (43.10%) Microsoft
4 19 (32.76%) Windows 7
5 14 (24.14%) ITIL
6 10 (17.24%) MS Office
6 10 (17.24%) Microsoft Certification
7 9 (15.52%) Internet
7 9 (15.52%) Windows Server
8 8 (13.79%) MS Excel
9 7 (12.07%) MS Exchange
9 7 (12.07%) Citrix
10 6 (10.34%) Legal
10 6 (10.34%) SLA
10 6 (10.34%) Cisco
10 6 (10.34%) VMware
10 6 (10.34%) Degree
10 6 (10.34%) Hyper-V
11 5 (8.62%) Computer Science
11 5 (8.62%) VMware Infrastructure
11 5 (8.62%) Windows XP
11 5 (8.62%) Finance
12 4 (6.90%) Change Management
12 4 (6.90%) TCP/IP
12 4 (6.90%) MCP
12 4 (6.90%) Windows Server 2008
12 4 (6.90%) Windows 8
13 3 (5.17%) Continuous Improvement
13 3 (5.17%) MCSA
13 3 (5.17%) VPN

1st Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 5 February 2016, IT jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (12.07%) MS Exchange
2 2 (3.45%) Exchange Server 2010
3 1 (1.72%) Exchange Server 2003
Applications
1 10 (17.24%) MS Office
2 8 (13.79%) MS Excel
3 1 (1.72%) Photoshop
Cloud Services
1 1 (1.72%) SaaS
Communications & Networking
1 9 (15.52%) Internet
2 4 (6.90%) TCP/IP
3 3 (5.17%) Firewall
3 3 (5.17%) Intranet
3 3 (5.17%) VoIP
3 3 (5.17%) VPN
4 1 (1.72%) ATM
4 1 (1.72%) DHCP
4 1 (1.72%) DNS
4 1 (1.72%) FTP
4 1 (1.72%) NetScaler
4 1 (1.72%) SAN
4 1 (1.72%) Structured Cabling
Database & Business Intelligence
1 1 (1.72%) MySQL
1 1 (1.72%) SQL Server
Development Applications
1 1 (1.72%) AdminStudio
General
1 6 (10.34%) Legal
2 5 (8.62%) Finance
3 3 (5.17%) Telecoms
4 2 (3.45%) Publishing
5 1 (1.72%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.45%) EDI
2 1 (1.72%) CSS
2 1 (1.72%) HTML
2 1 (1.72%) HTML5
2 1 (1.72%) Web Services
2 1 (1.72%) XML
Miscellaneous
1 5 (8.62%) Computer Science
2 2 (3.45%) Mainframe
3 1 (1.72%) Analytical Skills
3 1 (1.72%) Blackberry
3 1 (1.72%) Clustering
3 1 (1.72%) Driving Licence
3 1 (1.72%) EPoS
3 1 (1.72%) Management Information System
3 1 (1.72%) Video Editing
Operating Systems
1 31 (53.45%) Windows
2 19 (32.76%) Windows 7
3 9 (15.52%) Windows Server
4 5 (8.62%) Windows XP
5 4 (6.90%) Windows 8
5 4 (6.90%) Windows Server 2008
6 2 (3.45%) Windows Server 2012
7 1 (1.72%) Solaris
7 1 (1.72%) Windows Server 2003
Processes & Methodologies
1 14 (24.14%) ITIL
2 4 (6.90%) Change Management
3 3 (5.17%) Continuous Improvement
4 2 (3.45%) Email Filtering
4 2 (3.45%) Kalman Filter
4 2 (3.45%) Service Management
4 2 (3.45%) Trend Analysis
4 2 (3.45%) Web Filtering
5 1 (1.72%) Application Packaging
5 1 (1.72%) BCP
5 1 (1.72%) Business Continuity Planning
5 1 (1.72%) Capacity Management
5 1 (1.72%) Disaster Recovery
5 1 (1.72%) E-Commerce
5 1 (1.72%) ERP
5 1 (1.72%) Mentoring
5 1 (1.72%) Network Monitoring
5 1 (1.72%) Performance Monitoring
5 1 (1.72%) Service Delivery
5 1 (1.72%) Service Desk Management
Programming Languages
1 2 (3.45%) SQL
2 1 (1.72%) JavaScript
2 1 (1.72%) PHP
2 1 (1.72%) PowerShell
Qualifications
1 10 (17.24%) Microsoft Certification
2 6 (10.34%) Degree
3 4 (6.90%) MCP
4 3 (5.17%) A+ Certification
4 3 (5.17%) Cisco Certification
4 3 (5.17%) MCSA
5 2 (3.45%) MCITP
5 2 (3.45%) MCSE
6 1 (1.72%) ITIL Certification
6 1 (1.72%) MCDST
Quality Assurance & Compliance
1 6 (10.34%) SLA
System Software
1 26 (44.83%) Active Directory
2 6 (10.34%) Hyper-V
3 5 (8.62%) VMware Infrastructure
4 2 (3.45%) XenApp
5 1 (1.72%) Microsoft App-V
5 1 (1.72%) XenDesktop
Systems Management
1 2 (3.45%) DameWare
2 1 (1.72%) SCCM
2 1 (1.72%) SCOM
2 1 (1.72%) SCVMM
Vendors
1 25 (43.10%) Microsoft
2 7 (12.07%) Citrix
3 6 (10.34%) Cisco
3 6 (10.34%) VMware
4 3 (5.17%) Avaya
5 2 (3.45%) Remedy
6 1 (1.72%) AppSense
6 1 (1.72%) Ceridian
6 1 (1.72%) IBM
6 1 (1.72%) Mitel
6 1 (1.72%) Oracle
Wakefield, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 21 hours ago
Shipley, West Yorkshire
Authentic Recruitment
Salary: £18k - 25k per year
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Benefits + OT
Posted: 5 days ago
York
Hays Specialist Recruitment
Salary: £17000.00 - £20000.00 per annum
Posted: 15 days ago
Leeds
greywood
Salary: £17000 - £20000 per annum + Plus Bens
Posted: 16 days ago
East Riding of Yorkshire
Applause IT Ltd
Salary: £18000 - £20000 per annum + Pension, Health Care
Posted: 16 days ago
Bradford
greywood
Salary: £20000 per annum + Plus Bens
Posted: 18 days ago