The statistics below represent IT jobs advertised across the Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 216 238 242
Rank change year-on-year
+22 +4
Permanent jobs requiring a 1st Line Support 34 20 21
As % of all permanent IT jobs located in Yorkshire 0.59% 0.30% 0.28%
As % of the Job Titles category 0.60% 0.30% 0.29%
Number of salaries quoted 27 16 17
Median salary £18,000 £18,500 £23,000
Median salary % change year-on-year
-2.70% -19.56%
90% offered a salary of more than £16,800 £17,500 £15,600
10% offered a salary of more than £21,200 £25,000 £26,250
UK excluding London median salary £20,500 £20,250 £20,000
% change year-on-year
+1.23% +1.25%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5641 6607 7207
As % of all permanent IT jobs located in Yorkshire 97.53% 98.04% 97.68%
Number of salaries quoted 4716 5370 5785
Median salary £38,000 £40,000 £37,500
Median salary % change year-on-year
-5.00% +6.66%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +19 15 £20,250 +12.50% 4
South Yorkshire +28 8 £17,500 -7.89%
North Yorkshire +3 7 £17,000 -11.68%
East Yorkshire - 4 - - 2
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 34 (50.00%) Windows
2 29 (42.65%) Microsoft
3 23 (33.82%) Windows 7
4 22 (32.35%) Active Directory
5 15 (22.06%) MS Excel
5 15 (22.06%) ITIL
6 14 (20.59%) Internet
7 10 (14.71%) Windows Server 2008
7 10 (14.71%) Windows Server 2012
7 10 (14.71%) MS Office
7 10 (14.71%) Windows Server
8 9 (13.24%) Cisco
8 9 (13.24%) Microsoft Certification
8 9 (13.24%) Degree
9 8 (11.76%) Windows 8
9 8 (11.76%) Incident Management
9 8 (11.76%) SLA
9 8 (11.76%) MCP
9 8 (11.76%) ITIL Certification
10 7 (10.29%) Windows XP
10 7 (10.29%) VMware
11 6 (8.82%) Legal
11 6 (8.82%) Windows Server 2003
12 5 (7.35%) SAN
12 5 (7.35%) MS Exchange
12 5 (7.35%) DHCP
12 5 (7.35%) TCP/IP
12 5 (7.35%) DNS
12 5 (7.35%) SQL
12 5 (7.35%) SQL Server

1st Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.35%) MS Exchange
2 2 (2.94%) Exchange Server 2003
Applications
1 15 (22.06%) MS Excel
2 10 (14.71%) MS Office
3 1 (1.47%) Photoshop
Business Applications
1 1 (1.47%) Dynamics AX
Cloud Services
1 1 (1.47%) Cloud Computing
Communications & Networking
1 14 (20.59%) Internet
2 5 (7.35%) DHCP
2 5 (7.35%) DNS
2 5 (7.35%) SAN
2 5 (7.35%) TCP/IP
3 4 (5.88%) Intranet
3 4 (5.88%) WebEx
4 3 (4.41%) Firewall
5 2 (2.94%) VoIP
6 1 (1.47%) ATM
6 1 (1.47%) FTP
Database & Business Intelligence
1 5 (7.35%) SQL Server
2 4 (5.88%) SQL Server 2000
2 4 (5.88%) SQL Server 2005
2 4 (5.88%) SQL Server 2008
2 4 (5.88%) SQL Server 2012
3 1 (1.47%) MySQL
General
1 6 (8.82%) Legal
2 3 (4.41%) Finance
3 2 (2.94%) Law
3 2 (2.94%) Manufacturing
3 2 (2.94%) Publishing
3 2 (2.94%) Telecoms
4 1 (1.47%) Back Office
4 1 (1.47%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.47%) CSS
1 1 (1.47%) HTML
1 1 (1.47%) HTML5
1 1 (1.47%) XML
Miscellaneous
1 4 (5.88%) Blackberry
1 4 (5.88%) Computer Science
1 4 (5.88%) Replication
2 2 (2.94%) Analytical Skills
2 2 (2.94%) Driving Licence
2 2 (2.94%) Mainframe
3 1 (1.47%) e-Learning
3 1 (1.47%) EPoS
3 1 (1.47%) Management Information System
3 1 (1.47%) Video Editing
Operating Systems
1 34 (50.00%) Windows
2 23 (33.82%) Windows 7
3 10 (14.71%) Windows Server
3 10 (14.71%) Windows Server 2008
3 10 (14.71%) Windows Server 2012
4 8 (11.76%) Windows 8
5 7 (10.29%) Windows XP
6 6 (8.82%) Windows Server 2003
7 1 (1.47%) Unix
7 1 (1.47%) Windows 10
Processes & Methodologies
1 15 (22.06%) ITIL
2 8 (11.76%) Incident Management
3 5 (7.35%) Network Monitoring
4 4 (5.88%) Change Management
4 4 (5.88%) People Management
4 4 (5.88%) Service Management
5 2 (2.94%) ERP
5 2 (2.94%) Service Delivery
6 1 (1.47%) Data Security
6 1 (1.47%) E-Commerce
6 1 (1.47%) Email Filtering
6 1 (1.47%) ITSM
6 1 (1.47%) Kalman Filter
6 1 (1.47%) Logistics
6 1 (1.47%) Mobile Device Management
6 1 (1.47%) Web Filtering
Programming Languages
1 5 (7.35%) SQL
2 1 (1.47%) C
2 1 (1.47%) JavaScript
2 1 (1.47%) PHP
Qualifications
1 9 (13.24%) Degree
1 9 (13.24%) Microsoft Certification
2 8 (11.76%) ITIL Certification
2 8 (11.76%) MCP
3 4 (5.88%) A+ Certification
3 4 (5.88%) Cisco Certification
3 4 (5.88%) MCSA
3 4 (5.88%) MCSE
4 1 (1.47%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (11.76%) SLA
System Software
1 22 (32.35%) Active Directory
2 1 (1.47%) Hyper-V
2 1 (1.47%) ISA Server
2 1 (1.47%) Terminal Services
Systems Management
1 4 (5.88%) DameWare
1 4 (5.88%) Perfmon
2 1 (1.47%) MAILsweeper
2 1 (1.47%) ServiceCenter
Vendors
1 29 (42.65%) Microsoft
2 9 (13.24%) Cisco
3 7 (10.29%) VMware
4 4 (5.88%) Remedy
5 2 (2.94%) Citrix
6 1 (1.47%) HP
6 1 (1.47%) IBM
6 1 (1.47%) Xerox
Hull, North Humberside
Fruition IT Resources Limited
Salary: £22000 - £27000 per annum + Benefits
Posted: 2 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + 25 days holiday, BUPA, Life assura
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £22000 per annum + Benefits
Posted: 3 days ago
Bradford
Hays Specialist Recruitment
Salary: £19000.00 - £20000.00 per annum
Posted: 12 days ago
Leeds, West Yorkshire
Lea Consultancy Ltd
Salary: From £17,000 to £21,000 per annum
Posted: 4 days ago