The statistics below represent IT jobs advertised across the Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
First Line Support
England / Yorkshire
Rank 187 223 237
Rank change year-on-year
+36 +14
Permanent jobs requiring a 1st Line Support 37 34 32
As % of all permanent IT jobs located in Yorkshire 0.71% 0.53% 0.44%
As % of the Job Titles category 0.73% 0.54% 0.45%
Number of salaries quoted 37 34 27
Median salary £22,000 £20,000 £19,000
Median salary % change year-on-year
+10.00% +5.26%
90% offered a salary of more than £17,500 £18,000 £17,000
10% offered a salary of more than £26,200 £24,600 £22,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5076 6274 7157
As % of all permanent IT jobs located in Yorkshire 97.71% 97.05% 98.43%
Number of salaries quoted 4355 5225 5882
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £56,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +36 17 £22,500 +2.27% 4
South Yorkshire +16 11 £21,000 -2.32% 1
North Yorkshire -6 3 £23,000 +24.32% 1
East Yorkshire - 3 £23,000 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 26 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 55 (60.44%) Windows
2 53 (58.24%) Active Directory
3 46 (50.55%) Microsoft
4 29 (31.87%) ITIL
5 28 (30.77%) Windows Server
6 26 (28.57%) VMware
7 24 (26.37%) MS Office
8 21 (23.08%) MS Exchange
8 21 (23.08%) VMware Infrastructure
8 21 (23.08%) Windows 7
9 19 (20.88%) SLA
10 18 (19.78%) MS Excel
11 15 (16.48%) Windows 10
12 12 (13.19%) Microsoft Virtual Server
12 12 (13.19%) SCCM
12 12 (13.19%) Time Management
12 12 (13.19%) SQL
13 11 (12.09%) Bomgar
14 10 (10.99%) Windows Server 2008
15 9 (9.89%) Analytical Skills
15 9 (9.89%) Legal
16 7 (7.69%) Windows Server 2012
16 7 (7.69%) Case Management
16 7 (7.69%) NHS
16 7 (7.69%) Citrix
16 7 (7.69%) VoIP
16 7 (7.69%) VPN
17 6 (6.59%) SQL Server
17 6 (6.59%) SAN
17 6 (6.59%) Firewall

1st Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (23.08%) MS Exchange
2 1 (1.10%) SharePoint
Applications
1 24 (26.37%) MS Office
2 18 (19.78%) MS Excel
Cloud Services
1 5 (5.49%) Office 365
Communications & Networking
1 7 (7.69%) VoIP
1 7 (7.69%) VPN
2 6 (6.59%) Firewall
2 6 (6.59%) Remote Desktop
2 6 (6.59%) SAN
3 4 (4.40%) TCP/IP
4 3 (3.30%) DNS
4 3 (3.30%) Internet
5 2 (2.20%) DHCP
5 2 (2.20%) HTTP
5 2 (2.20%) SSL
Database & Business Intelligence
1 6 (6.59%) SQL Server
Development Applications
1 2 (2.20%) Eclipse
General
1 9 (9.89%) Legal
2 5 (5.49%) Law
3 3 (3.30%) Telecoms
4 2 (2.20%) Back Office
4 2 (2.20%) Finance
4 2 (2.20%) Games
4 2 (2.20%) Marketing
5 1 (1.10%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (3.30%) .NET
1 3 (3.30%) ASP.NET
2 2 (2.20%) Apache Flex
2 2 (2.20%) LAMP
Miscellaneous
1 9 (9.89%) Analytical Skills
2 7 (7.69%) NHS
3 5 (5.49%) iPad
4 4 (4.40%) Data Centre
5 3 (3.30%) N-Tier
6 2 (2.20%) Computer Science
7 1 (1.10%) Driving Licence
Operating Systems
1 55 (60.44%) Windows
2 28 (30.77%) Windows Server
3 21 (23.08%) Windows 7
4 15 (16.48%) Windows 10
5 10 (10.99%) Windows Server 2008
6 7 (7.69%) Windows Server 2012
7 5 (5.49%) Windows 8
8 4 (4.40%) Windows XP
9 2 (2.20%) Linux
9 2 (2.20%) Mac OS X
9 2 (2.20%) Unix
9 2 (2.20%) Windows Vista
Processes & Methodologies
1 29 (31.87%) ITIL
2 12 (13.19%) Time Management
3 7 (7.69%) Case Management
4 5 (5.49%) Email Filtering
4 5 (5.49%) Kalman Filter
4 5 (5.49%) Web Filtering
5 4 (4.40%) Service Management
6 3 (3.30%) Root Cause Analysis
7 2 (2.20%) Agile Software Development
7 2 (2.20%) Continuous Delivery
7 2 (2.20%) Continuous Improvement
7 2 (2.20%) DevOps
7 2 (2.20%) Incident Management
7 2 (2.20%) Software Deployment
7 2 (2.20%) Trend Analysis
8 1 (1.10%) Configuration Management
8 1 (1.10%) Data Protection
8 1 (1.10%) QMS
Programming Languages
1 12 (13.19%) SQL
2 5 (5.49%) JavaScript
2 5 (5.49%) T-SQL
2 5 (5.49%) VBScript
3 3 (3.30%) C#
Qualifications
1 4 (4.40%) ITIL Foundation Certificate
2 3 (3.30%) Degree
3 1 (1.10%) ITIL Certification
3 1 (1.10%) MCDST
3 1 (1.10%) MCITP
3 1 (1.10%) MCSA
3 1 (1.10%) Microsoft Certification
Quality Assurance & Compliance
1 19 (20.88%) SLA
System Software
1 53 (58.24%) Active Directory
2 21 (23.08%) VMware Infrastructure
3 12 (13.19%) Microsoft Virtual Server
4 1 (1.10%) Hyper-V
Systems Management
1 12 (13.19%) SCCM
2 2 (2.20%) Backup Exec
2 2 (2.20%) DameWare
2 2 (2.20%) OpenView
2 2 (2.20%) OVSD
2 2 (2.20%) ServiceCenter
Vendors
1 46 (50.55%) Microsoft
2 26 (28.57%) VMware
3 11 (12.09%) Bomgar
4 7 (7.69%) Citrix
5 2 (2.20%) HP
5 2 (2.20%) Symantec
6 1 (1.10%) Avaya
6 1 (1.10%) Mitel
6 1 (1.10%) Red Box
6 1 (1.10%) Red Hat
Leeds, West Yorkshire
Senitor Associates
Salary: £16000 - £18000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £16000 per annum
Posted: 2 days ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £20000 - £26000 per annum + Benefits
Posted: 6 days ago
York, North Yorkshire
FT Select
Salary: From £18,000 to £20,000 per annum + company benefits
Posted: 6 days ago