The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
First Line Support
Rank 216 225 201
Rank change year-on-year
+9 -24
Permanent jobs requiring a 1st Line Support 37 20 29
As % of all permanent IT jobs located in Yorkshire 0.53% 0.30% 0.49%
As % of the Job Titles category 0.55% 0.32% 0.51%
Number of salaries quoted 34 20 29
Average salary £19,000 £17,750 £19,500
Average salary % change year-on-year
+7.04% -8.97%
90% offered a salary of more than £16,650 £15,000 £16,000
10% offered a salary of more than £22,350 £21,100 £24,000
UK excluding London average salary £19,750 £20,000 £20,000
% change year-on-year
-1.25% -
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6721 6269 5723
As % of all permanent IT jobs located in Yorkshire 97.12% 95.40% 96.53%
Number of salaries quoted 5587 4904 4768
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +7 32 £19,000 +7.04% 5
South Yorkshire 0 2 £21,000 +31.25%
North Yorkshire +16 1 £18,000 -25.00%
East Yorkshire - 1 £17,000 -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 January 2015, IT jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 33 (37.50%) Microsoft
1 33 (37.50%) Windows
2 30 (34.09%) Active Directory
3 26 (29.55%) ITIL
4 18 (20.45%) MS Office
5 17 (19.32%) MS Excel
6 14 (15.91%) MS Exchange
7 12 (13.64%) Internet
7 12 (13.64%) SLA
8 11 (12.50%) Windows XP
8 11 (12.50%) Citrix
9 10 (11.36%) VMware
10 9 (10.23%) Windows 7
10 9 (10.23%) Service Management
11 8 (9.09%) Windows Server 2008
11 8 (9.09%) Finance
12 7 (7.95%) Windows Server 2003
12 7 (7.95%) SQL
13 6 (6.82%) SQL Server
13 6 (6.82%) Degree
13 6 (6.82%) Continuous Improvement
14 5 (5.68%) Coaching
14 5 (5.68%) Analytical Skills
14 5 (5.68%) VMware Infrastructure
14 5 (5.68%) Marketing
14 5 (5.68%) MySQL
14 5 (5.68%) A+ Certification
14 5 (5.68%) Dell
15 4 (4.55%) IBM
15 4 (4.55%) Service Delivery

1st Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 January 2015, IT jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (15.91%) MS Exchange
2 3 (3.41%) CMS
2 3 (3.41%) Exchange Server 2007
3 2 (2.27%) SharePoint
4 1 (1.14%) IIS
4 1 (1.14%) Moodle
4 1 (1.14%) Exchange Server 2013
Applications
1 18 (20.45%) MS Office
2 17 (19.32%) MS Excel
3 3 (3.41%) MS PowerPoint
4 2 (2.27%) Photoshop
Cloud Services
1 3 (3.41%) Office 365
Communications & Networking
1 12 (13.64%) Internet
2 4 (4.55%) Firewall
3 3 (3.41%) TCP/IP
4 2 (2.27%) DNS
4 2 (2.27%) LAN
5 1 (1.14%) VoIP
5 1 (1.14%) DHCP
5 1 (1.14%) ADSL
5 1 (1.14%) Broadband
5 1 (1.14%) Wireless
5 1 (1.14%) Network Security
5 1 (1.14%) PABX
5 1 (1.14%) VPN
Database & Business Intelligence
1 6 (6.82%) SQL Server
2 5 (5.68%) MySQL
3 4 (4.55%) IBM InfoSphere
3 4 (4.55%) Relational Database
4 1 (1.14%) Crystal Reports
4 1 (1.14%) MS Access
Development Applications
1 4 (4.55%) SQL Server Management Studio (SSMS)
General
1 8 (9.09%) Finance
2 5 (5.68%) Marketing
3 4 (4.55%) Legal
4 3 (3.41%) Telecoms
5 1 (1.14%) Law
Libraries, Frameworks & Software Standards
1 2 (2.27%) HTML
1 2 (2.27%) CSS
2 1 (1.14%) .NET
Miscellaneous
1 5 (5.68%) Analytical Skills
2 4 (4.55%) Computer Science
3 2 (2.27%) Mathematics
4 1 (1.14%) Blackberry
4 1 (1.14%) Smartphone
4 1 (1.14%) Video Editing
Operating Systems
1 33 (37.50%) Windows
2 11 (12.50%) Windows XP
3 9 (10.23%) Windows 7
4 8 (9.09%) Windows Server 2008
5 7 (7.95%) Windows Server 2003
6 3 (3.41%) Windows Server 2012
7 2 (2.27%) Windows 2000
8 1 (1.14%) SUSE
8 1 (1.14%) Debian
8 1 (1.14%) Ubuntu
8 1 (1.14%) CentOS
8 1 (1.14%) Red Hat Enterprise Linux
8 1 (1.14%) Linux
Processes & Methodologies
1 26 (29.55%) ITIL
2 9 (10.23%) Service Management
3 6 (6.82%) Continuous Improvement
4 5 (5.68%) Coaching
5 4 (4.55%) Data Validation
5 4 (4.55%) Line Management
5 4 (4.55%) Process Improvement
5 4 (4.55%) Service Delivery
5 4 (4.55%) Validation
6 3 (3.41%) Content Management
6 3 (3.41%) Project Management
6 3 (3.41%) ITSM
6 3 (3.41%) Performance Management
6 3 (3.41%) IT Governance
6 3 (3.41%) Release Management
7 2 (2.27%) CRM
7 2 (2.27%) Incident Management
8 1 (1.14%) Software Testing
8 1 (1.14%) E-Commerce
8 1 (1.14%) Fault Management
Programming Languages
1 7 (7.95%) SQL
2 2 (2.27%) VBA
3 1 (1.14%) VB
3 1 (1.14%) C#
3 1 (1.14%) PHP
3 1 (1.14%) PL/SQL
Qualifications
1 6 (6.82%) Degree
2 5 (5.68%) A+ Certification
3 2 (2.27%) ITIL Certification
3 2 (2.27%) MCP
4 1 (1.14%) HNC
4 1 (1.14%) HND
4 1 (1.14%) MCSE
4 1 (1.14%) Microsoft Certification
4 1 (1.14%) Network+ Certification
4 1 (1.14%) CCENT
Quality Assurance & Compliance
1 12 (13.64%) SLA
System Software
1 30 (34.09%) Active Directory
2 5 (5.68%) VMware Infrastructure
3 4 (4.55%) Hyper-V
4 3 (3.41%) XenApp
4 3 (3.41%) vSphere
Systems Management
1 1 (1.14%) Nagios
1 1 (1.14%) SCOM
1 1 (1.14%) SolarWinds Orion
1 1 (1.14%) Plesk
1 1 (1.14%) cPanel
Vendors
1 33 (37.50%) Microsoft
2 11 (12.50%) Citrix
3 10 (11.36%) VMware
4 5 (5.68%) Dell
5 4 (4.55%) IBM
6 2 (2.27%) Adobe
7 1 (1.14%) Cisco
7 1 (1.14%) SolarWinds
7 1 (1.14%) Red Hat
7 1 (1.14%) Apple
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 2 days ago
West Yorkshire
Quantica Technology - London
Salary: £18000 - £20000 per annum + benefits
Posted: 9 days ago