The statistics below represent IT jobs advertised across the Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
First Line Support
England / Yorkshire
Rank 181 230 220
Rank change year-on-year
+49 -10
Permanent jobs requiring a 1st Line Support 46 25 42
As % of all permanent IT jobs located in Yorkshire 0.90% 0.41% 0.61%
As % of the Job Titles category 0.92% 0.43% 0.63%
Number of salaries quoted 45 25 41
Median salary £21,500 £19,000 £19,000
Median salary % change year-on-year
+13.15% -
90% offered a salary of more than £17,200 £17,700 £16,500
10% offered a salary of more than £25,000 £24,600 £25,000
UK excluding London median salary £21,000 £21,000 £19,500
% change year-on-year
- +7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5011 5879 6705
As % of all permanent IT jobs located in Yorkshire 97.74% 97.22% 97.84%
Number of salaries quoted 4285 4904 5560
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £55,750 £52,500 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +41 21 £22,500 -3.22% 3
South Yorkshire +16 15 £17,500 -7.89% 1
North Yorkshire -3 5 £23,000 +27.77% 1
East Yorkshire - 4 £23,000 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 19 January 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 58 (57.43%) Windows
2 56 (55.45%) Active Directory
3 53 (52.48%) Microsoft
4 36 (35.64%) VMware
5 35 (34.65%) Windows Server
6 33 (32.67%) MS Exchange
7 32 (31.68%) ITIL
7 32 (31.68%) VMware Infrastructure
8 23 (22.77%) SQL
9 21 (20.79%) VoIP
10 18 (17.82%) Windows 7
10 18 (17.82%) MS Office
11 17 (16.83%) SAN
11 17 (16.83%) MS Excel
12 13 (12.87%) SLA
12 13 (12.87%) Windows 10
13 12 (11.88%) Microsoft Virtual Server
13 12 (11.88%) SCCM
13 12 (11.88%) Time Management
14 7 (6.93%) Windows Server 2008
14 7 (6.93%) Finance
15 6 (5.94%) Legal
15 6 (5.94%) NHS
15 6 (5.94%) Citrix
15 6 (5.94%) VPN
15 6 (5.94%) Bomgar
15 6 (5.94%) Windows Server 2012
15 6 (5.94%) Case Management
16 5 (4.95%) Remote Desktop
16 5 (4.95%) Analytical Skills

1st Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (32.67%) MS Exchange
2 3 (2.97%) SharePoint
Applications
1 18 (17.82%) MS Office
2 17 (16.83%) MS Excel
Cloud Services
1 3 (2.97%) Office 365
Communications & Networking
1 21 (20.79%) VoIP
2 17 (16.83%) SAN
3 6 (5.94%) VPN
4 5 (4.95%) Firewall
4 5 (4.95%) Remote Desktop
5 4 (3.96%) Internet
5 4 (3.96%) TCP/IP
6 3 (2.97%) DNS
6 3 (2.97%) DSL
6 3 (2.97%) Wireless
7 2 (1.98%) DHCP
7 2 (1.98%) HTTP
7 2 (1.98%) SSL
Database & Business Intelligence
1 5 (4.95%) SQL Server
Development Applications
1 2 (1.98%) Eclipse
General
1 7 (6.93%) Finance
2 6 (5.94%) Legal
3 4 (3.96%) Law
4 3 (2.97%) Marketing
4 3 (2.97%) Telecoms
5 2 (1.98%) Back Office
5 2 (1.98%) Games
6 1 (0.99%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (2.97%) .NET
1 3 (2.97%) ASP.NET
2 2 (1.98%) LAMP
3 1 (0.99%) Apache Flex
Miscellaneous
1 6 (5.94%) NHS
2 5 (4.95%) Analytical Skills
3 4 (3.96%) iPad
4 3 (2.97%) Driving Licence
5 2 (1.98%) Client/Server
5 2 (1.98%) Computer Science
5 2 (1.98%) Data Centre
6 1 (0.99%) N-Tier
6 1 (0.99%) Smartphone
Operating Systems
1 58 (57.43%) Windows
2 35 (34.65%) Windows Server
3 18 (17.82%) Windows 7
4 13 (12.87%) Windows 10
5 7 (6.93%) Windows Server 2008
6 6 (5.94%) Windows Server 2012
7 4 (3.96%) Windows XP
8 3 (2.97%) Unix
8 3 (2.97%) Windows 8
9 2 (1.98%) Linux
9 2 (1.98%) Mac OS X
9 2 (1.98%) Windows Vista
Processes & Methodologies
1 32 (31.68%) ITIL
2 12 (11.88%) Time Management
3 6 (5.94%) Case Management
4 4 (3.96%) Email Filtering
4 4 (3.96%) Kalman Filter
4 4 (3.96%) Service Management
4 4 (3.96%) Web Filtering
5 2 (1.98%) Agile Software Development
5 2 (1.98%) Continuous Delivery
5 2 (1.98%) Continuous Improvement
5 2 (1.98%) DevOps
5 2 (1.98%) Incident Management
5 2 (1.98%) Software Deployment
5 2 (1.98%) Trend Analysis
6 1 (0.99%) Configuration Management
6 1 (0.99%) QMS
6 1 (0.99%) Root Cause Analysis
Programming Languages
1 23 (22.77%) SQL
2 4 (3.96%) JavaScript
2 4 (3.96%) T-SQL
2 4 (3.96%) VBScript
3 3 (2.97%) C#
Qualifications
1 4 (3.96%) ITIL Foundation Certificate
2 2 (1.98%) Degree
3 1 (0.99%) ITIL Certification
3 1 (0.99%) MCDST
3 1 (0.99%) MCITP
3 1 (0.99%) MCSA
3 1 (0.99%) Microsoft Certification
Quality Assurance & Compliance
1 13 (12.87%) SLA
System Software
1 56 (55.45%) Active Directory
2 32 (31.68%) VMware Infrastructure
3 12 (11.88%) Microsoft Virtual Server
4 1 (0.99%) Hyper-V
Systems Management
1 12 (11.88%) SCCM
2 2 (1.98%) Backup Exec
2 2 (1.98%) DameWare
2 2 (1.98%) OpenView
2 2 (1.98%) OVSD
2 2 (1.98%) ServiceCenter
Vendors
1 53 (52.48%) Microsoft
2 36 (35.64%) VMware
3 6 (5.94%) Bomgar
3 6 (5.94%) Citrix
4 2 (1.98%) HP
4 2 (1.98%) Red Hat
4 2 (1.98%) Symantec
5 1 (0.99%) Avaya
5 1 (0.99%) Mitel
5 1 (0.99%) Red Box
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Head Resourcing
Salary: £22000 per annum
Posted: 5 hours ago
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Posted: Yesterday
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Salary: £18000 - £22000 per annum + Pension Scheme
Posted: Yesterday
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Salary: From £18,000 to £20,000 per annum + company benefits
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Salary: £16000 - £18000 per annum
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