The statistics below represent IT jobs advertised across the Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 182 226 247
Rank change year-on-year
+44 +21
Permanent jobs requiring a 1st Line Support 46 34 30
As % of all permanent IT jobs located in Yorkshire 0.81% 0.51% 0.40%
As % of the Job Titles category 0.82% 0.52% 0.41%
Number of salaries quoted 38 28 26
Median salary £20,500 £18,000 £18,750
Median salary % change year-on-year
+13.88% -4.00%
90% offered a salary of more than £17,000 £15,000 £16,000
10% offered a salary of more than £23,000 £24,500 £23,750
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5581 6546 7295
As % of all permanent IT jobs located in Yorkshire 97.76% 97.48% 97.44%
Number of salaries quoted 4586 5326 5805
Median salary £40,000 £40,000 £36,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £25,500 £25,000 £23,000
10% offered a salary of more than £60,000 £52,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Yorkshire region over the 3 months to 30 September 2016.

1st Line Support Salary Histogram in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +21 20 £22,000 +22.22% 2
South Yorkshire +19 12 £17,500 - 2
North Yorkshire +19 9 £22,000 +22.22%
East Yorkshire -6 5 £22,500 +45.16%
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 September 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 47 (52.81%) Microsoft
2 44 (49.44%) Windows
3 33 (37.08%) Active Directory
4 32 (35.96%) Windows Server
5 27 (30.34%) SQL
6 24 (26.97%) ITIL
7 22 (24.72%) VMware
8 21 (23.60%) MS Excel
8 21 (23.60%) MS Exchange
8 21 (23.60%) VoIP
9 19 (21.35%) SAN
10 18 (20.22%) VMware Infrastructure
11 13 (14.61%) SLA
12 12 (13.48%) ITIL Certification
12 12 (13.48%) Windows Server 2008
12 12 (13.48%) Windows Server 2012
13 10 (11.24%) Degree
13 10 (11.24%) MCP
14 9 (10.11%) SQL Server
14 9 (10.11%) Windows XP
14 9 (10.11%) Microsoft Certification
14 9 (10.11%) Windows Server 2003
15 8 (8.99%) Replication
15 8 (8.99%) SQL Server 2008
15 8 (8.99%) SQL Server 2005
15 8 (8.99%) Incident Management
15 8 (8.99%) Windows 7
15 8 (8.99%) SQL Server 2012
15 8 (8.99%) WebEx
15 8 (8.99%) SQL Server 2000

1st Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (23.60%) MS Exchange
2 3 (3.37%) SharePoint
3 1 (1.12%) Exchange Server 2003
Applications
1 21 (23.60%) MS Excel
2 6 (6.74%) MS Office
Business Applications
1 1 (1.12%) Dynamics AX
1 1 (1.12%) Dynamics CRM
Cloud Services
1 1 (1.12%) Office 365
Communications & Networking
1 21 (23.60%) VoIP
2 19 (21.35%) SAN
3 8 (8.99%) WebEx
4 6 (6.74%) Internet
5 5 (5.62%) TCP/IP
6 4 (4.49%) DHCP
6 4 (4.49%) DNS
6 4 (4.49%) Firewall
7 3 (3.37%) DSL
7 3 (3.37%) Wireless
8 2 (2.25%) HTTP
8 2 (2.25%) Intranet
8 2 (2.25%) Remote Desktop
8 2 (2.25%) SSL
8 2 (2.25%) VPN
Database & Business Intelligence
1 9 (10.11%) SQL Server
2 8 (8.99%) SQL Server 2000
2 8 (8.99%) SQL Server 2005
2 8 (8.99%) SQL Server 2008
2 8 (8.99%) SQL Server 2012
Development Applications
1 1 (1.12%) Eclipse
General
1 7 (7.87%) Finance
2 3 (3.37%) Back Office
2 3 (3.37%) Law
3 2 (2.25%) Games
3 2 (2.25%) Marketing
4 1 (1.12%) Legal
4 1 (1.12%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.25%) LAMP
Miscellaneous
1 8 (8.99%) Replication
2 4 (4.49%) Analytical Skills
2 4 (4.49%) Driving Licence
3 2 (2.25%) Blackberry
3 2 (2.25%) Client/Server
3 2 (2.25%) Computer Science
3 2 (2.25%) iPad
4 1 (1.12%) e-Learning
4 1 (1.12%) Mainframe
4 1 (1.12%) NHS
4 1 (1.12%) Smartphone
Operating Systems
1 44 (49.44%) Windows
2 32 (35.96%) Windows Server
3 12 (13.48%) Windows Server 2008
3 12 (13.48%) Windows Server 2012
4 9 (10.11%) Windows Server 2003
4 9 (10.11%) Windows XP
5 8 (8.99%) Windows 7
6 4 (4.49%) Windows 8
7 3 (3.37%) Linux
7 3 (3.37%) Unix
8 1 (1.12%) CentOS
8 1 (1.12%) Red Hat Enterprise Linux
8 1 (1.12%) Windows 10
Processes & Methodologies
1 24 (26.97%) ITIL
2 8 (8.99%) Incident Management
3 7 (7.87%) Service Management
4 4 (4.49%) People Management
5 3 (3.37%) Case Management
6 2 (2.25%) Agile Software Development
6 2 (2.25%) Continuous Delivery
6 2 (2.25%) Continuous Improvement
6 2 (2.25%) DevOps
6 2 (2.25%) Email Filtering
6 2 (2.25%) Kalman Filter
6 2 (2.25%) Network Monitoring
6 2 (2.25%) System Testing
6 2 (2.25%) Web Filtering
7 1 (1.12%) Data Security
7 1 (1.12%) Logistics
7 1 (1.12%) Mobile Device Management
7 1 (1.12%) Project Management
7 1 (1.12%) Service Delivery
7 1 (1.12%) Software Deployment
Programming Languages
1 27 (30.34%) SQL
Qualifications
1 12 (13.48%) ITIL Certification
2 10 (11.24%) Degree
2 10 (11.24%) MCP
3 9 (10.11%) Microsoft Certification
4 8 (8.99%) MCSA
4 8 (8.99%) MCSE
5 2 (2.25%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (14.61%) SLA
2 1 (1.12%) Data Quality
System Software
1 33 (37.08%) Active Directory
2 18 (20.22%) VMware Infrastructure
3 1 (1.12%) ISA Server
3 1 (1.12%) Terminal Services
Systems Management
1 8 (8.99%) DameWare
1 8 (8.99%) Perfmon
2 1 (1.12%) MAILsweeper
Vendors
1 47 (52.81%) Microsoft
2 22 (24.72%) VMware
3 3 (3.37%) Citrix
3 3 (3.37%) Red Hat
4 2 (2.25%) Cisco
4 2 (2.25%) Remedy
5 1 (1.12%) Xerox
Rotherham, South Yorkshire
Spring Technology
Salary: £16000 - £20000 per annum
Posted: Yesterday
Sheffield, South Yorkshire
VeryPC
Salary: From £16,000 to £18,000 per annum dependent on experience
Posted: 2 days ago
Bradford
Hays Specialist Recruitment
Salary: £18000.00 - £22000.00 per annum + Negotiable upon experience
Posted: 7 days ago