The statistics below represent IT jobs advertised across the Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
First Line Support
Rank 184 230 263
Rank change year-on-year
+46 +33
Permanent jobs requiring a 1st Line Support 46 31 11
As % of all permanent IT jobs located in Yorkshire 0.81% 0.46% 0.15%
As % of the Job Titles category 0.82% 0.47% 0.15%
Number of salaries quoted 36 25 8
Median salary £19,000 £18,000 £19,000
Median salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £17,250 £15,400 £15,475
10% offered a salary of more than £23,000 £28,000 £21,950
UK excluding London median salary £20,500 £20,500 £20,125
% change year-on-year
- +1.86%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5593 6585 7153
As % of all permanent IT jobs located in Yorkshire 98.09% 97.73% 97.43%
Number of salaries quoted 4636 5437 5660
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £52,500 £57,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Yorkshire region over the 3 months to 26 August 2016.

1st Line Support Salary Histogram in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +11 18 £19,000 - 1
North Yorkshire +28 11 £18,000 +5.88% 1
South Yorkshire +17 9 £17,500 -
East Yorkshire -6 8 £23,000 +48.38%
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 26 August 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 39 (48.75%) Microsoft
2 38 (47.50%) Windows
3 26 (32.50%) Windows Server
3 26 (32.50%) Active Directory
4 22 (27.50%) MS Excel
5 21 (26.25%) ITIL
6 20 (25.00%) SQL
7 17 (21.25%) VMware
8 16 (20.00%) MS Exchange
8 16 (20.00%) VoIP
9 15 (18.75%) SAN
10 13 (16.25%) Windows Server 2012
10 13 (16.25%) Windows Server 2008
11 12 (15.00%) ITIL Certification
11 12 (15.00%) SLA
12 11 (13.75%) MCP
12 11 (13.75%) VMware Infrastructure
13 9 (11.25%) SQL Server
13 9 (11.25%) Windows XP
13 9 (11.25%) Microsoft Certification
13 9 (11.25%) Windows Server 2003
13 9 (11.25%) Windows 7
14 8 (10.00%) SQL Server 2005
14 8 (10.00%) Replication
14 8 (10.00%) SQL Server 2008
14 8 (10.00%) Degree
14 8 (10.00%) Perfmon
14 8 (10.00%) SQL Server 2012
14 8 (10.00%) WebEx
14 8 (10.00%) SQL Server 2000

1st Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (20.00%) MS Exchange
2 2 (2.50%) SharePoint
3 1 (1.25%) Exchange Server 2003
Applications
1 22 (27.50%) MS Excel
2 6 (7.50%) MS Office
Business Applications
1 1 (1.25%) Dynamics AX
1 1 (1.25%) Dynamics CRM
Communications & Networking
1 16 (20.00%) VoIP
2 15 (18.75%) SAN
3 8 (10.00%) WebEx
4 6 (7.50%) Internet
5 5 (6.25%) TCP/IP
6 4 (5.00%) DHCP
6 4 (5.00%) DNS
7 3 (3.75%) DSL
7 3 (3.75%) Firewall
7 3 (3.75%) Intranet
7 3 (3.75%) Wireless
8 1 (1.25%) Remote Desktop
8 1 (1.25%) VPN
Database & Business Intelligence
1 9 (11.25%) SQL Server
2 8 (10.00%) SQL Server 2000
2 8 (10.00%) SQL Server 2005
2 8 (10.00%) SQL Server 2008
2 8 (10.00%) SQL Server 2012
General
1 5 (6.25%) Finance
2 3 (3.75%) Law
3 2 (2.50%) Manufacturing
4 1 (1.25%) Back Office
4 1 (1.25%) Legal
4 1 (1.25%) Marketing
4 1 (1.25%) Telecoms
Miscellaneous
1 8 (10.00%) Replication
2 4 (5.00%) Driving Licence
3 3 (3.75%) Analytical Skills
3 3 (3.75%) Blackberry
4 2 (2.50%) Client/Server
5 1 (1.25%) e-Learning
5 1 (1.25%) iPad
5 1 (1.25%) Mainframe
5 1 (1.25%) Smartphone
Operating Systems
1 38 (47.50%) Windows
2 26 (32.50%) Windows Server
3 13 (16.25%) Windows Server 2008
3 13 (16.25%) Windows Server 2012
4 9 (11.25%) Windows 7
4 9 (11.25%) Windows Server 2003
4 9 (11.25%) Windows XP
5 6 (7.50%) Windows 8
6 2 (2.50%) Unix
7 1 (1.25%) CentOS
7 1 (1.25%) Linux
7 1 (1.25%) Red Hat Enterprise Linux
7 1 (1.25%) Windows 10
Processes & Methodologies
1 21 (26.25%) ITIL
2 7 (8.75%) Incident Management
3 5 (6.25%) Service Management
4 4 (5.00%) Network Monitoring
4 4 (5.00%) People Management
5 2 (2.50%) System Testing
6 1 (1.25%) Case Management
6 1 (1.25%) CRM
6 1 (1.25%) Data Security
6 1 (1.25%) Email Filtering
6 1 (1.25%) ERP
6 1 (1.25%) Kalman Filter
6 1 (1.25%) Logistics
6 1 (1.25%) Mobile Device Management
6 1 (1.25%) Project Management
6 1 (1.25%) Service Delivery
6 1 (1.25%) Web Filtering
Programming Languages
1 20 (25.00%) SQL
2 1 (1.25%) C
Qualifications
1 12 (15.00%) ITIL Certification
2 11 (13.75%) MCP
3 9 (11.25%) Microsoft Certification
4 8 (10.00%) Degree
4 8 (10.00%) MCSA
4 8 (10.00%) MCSE
Quality Assurance & Compliance
1 12 (15.00%) SLA
2 1 (1.25%) Data Quality
System Software
1 26 (32.50%) Active Directory
2 11 (13.75%) VMware Infrastructure
3 1 (1.25%) Hyper-V
3 1 (1.25%) ISA Server
3 1 (1.25%) Terminal Services
Systems Management
1 8 (10.00%) DameWare
1 8 (10.00%) Perfmon
2 1 (1.25%) MAILsweeper
Vendors
1 39 (48.75%) Microsoft
2 17 (21.25%) VMware
3 4 (5.00%) Cisco
4 3 (3.75%) Remedy
5 2 (2.50%) Citrix
5 2 (2.50%) Red Hat
6 1 (1.25%) Xerox
Bradford, West Yorkshire
DCV Technologies
Salary: From £16,000 to £17,000 per annum + benefits
Posted: 3 days ago
York
Hays Specialist Recruitment
Salary: £15000.00 - £19000.00 per annum
Posted: 10 days ago