The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 238 171 205
Rank change year-on-year
-67 +34
Permanent jobs requiring a 1st Line Support 11 34 18
As % of all permanent IT jobs located in Yorkshire 0.16% 0.64% 0.33%
As % of the Job Titles category 0.16% 0.68% 0.34%
Number of salaries quoted 9 33 18
Average salary £26,250 £18,000 £19,000
Average salary % change year-on-year
+45.83% -5.26%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6669 5015 5253
As % of all permanent IT jobs located in Yorkshire 96.39% 94.60% 96.40%
Number of salaries quoted 5296 3931 4295
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £50,150 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
England

1st Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Yorkshire region over the 3 months to 22 July 2014.

1st Line Support Salary Histogram in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -36 10 £23,125 +15.62% 5
North Yorkshire -23 2 £26,250 +45.83% 1
East Yorkshire - 1 £23,000 -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 July 2014, IT jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 26 (68.42%) Windows
2 19 (50.00%) Active Directory
3 17 (44.74%) Microsoft
4 15 (39.47%) Windows XP
5 13 (34.21%) Windows Server 2003
6 11 (28.95%) MS Office
6 11 (28.95%) MS Exchange
6 11 (28.95%) Windows 7
7 10 (26.32%) SQL
7 10 (26.32%) Windows Server 2008
8 7 (18.42%) VBA
8 7 (18.42%) ITIL
8 7 (18.42%) TCP/IP
8 7 (18.42%) DNS
9 6 (15.79%) SQL Server
9 6 (15.79%) LAN
9 6 (15.79%) WAN
9 6 (15.79%) Windows 2000 Server
10 5 (13.16%) MS Excel
10 5 (13.16%) Sage
10 5 (13.16%) NHS
10 5 (13.16%) Windows Vista
10 5 (13.16%) Mathematics
10 5 (13.16%) Continuous Improvement
11 4 (10.53%) SLA
12 2 (5.26%) MS Access
12 2 (5.26%) ERP
12 2 (5.26%) Cisco
12 2 (5.26%) Citrix
12 2 (5.26%) Symantec

1st Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 July 2014, IT jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (28.95%) MS Exchange
2 1 (2.63%) Blackberry Enterprise Server
2 1 (2.63%) Exchange Server 2010
2 1 (2.63%) SharePoint
Applications
1 11 (28.95%) MS Office
2 5 (13.16%) MS Excel
3 1 (2.63%) MS PowerPoint
Communications & Networking
1 7 (18.42%) TCP/IP
1 7 (18.42%) DNS
2 6 (15.79%) LAN
2 6 (15.79%) WAN
3 2 (5.26%) Network Security
3 2 (5.26%) Firewall
4 1 (2.63%) Intrusion Detection
4 1 (2.63%) Internet
4 1 (2.63%) VoIP
4 1 (2.63%) VPN
Database & Business Intelligence
1 6 (15.79%) SQL Server
2 2 (5.26%) MS Access
2 2 (5.26%) SQL Server Reporting Services
General
1 1 (2.63%) Finance
Miscellaneous
1 5 (13.16%) NHS
1 5 (13.16%) Mathematics
2 2 (5.26%) Blackberry
2 2 (5.26%) Management Information System
3 1 (2.63%) Device Driver
3 1 (2.63%) EPoS
Operating Systems
1 26 (68.42%) Windows
2 15 (39.47%) Windows XP
3 13 (34.21%) Windows Server 2003
4 11 (28.95%) Windows 7
5 10 (26.32%) Windows Server 2008
6 6 (15.79%) Windows 2000 Server
7 5 (13.16%) Windows Vista
8 2 (5.26%) Windows 8
Processes & Methodologies
1 7 (18.42%) ITIL
2 5 (13.16%) Continuous Improvement
3 2 (5.26%) ERP
4 1 (2.63%) Information Security
4 1 (2.63%) Asset Management
4 1 (2.63%) Security Testing
4 1 (2.63%) Time Management
4 1 (2.63%) SIEM
4 1 (2.63%) Server Monitoring
4 1 (2.63%) Email Management
Programming Languages
1 10 (26.32%) SQL
2 7 (18.42%) VBA
3 1 (2.63%) PHP
Qualifications
1 1 (2.63%) Microsoft Certification
1 1 (2.63%) Degree
Quality Assurance & Compliance
1 4 (10.53%) SLA
System Software
1 19 (50.00%) Active Directory
2 1 (2.63%) VMware Infrastructure
2 1 (2.63%) Hyper-V
2 1 (2.63%) XenServer
2 1 (2.63%) vSphere
Systems Management
1 2 (5.26%) Backup Exec
2 1 (2.63%) McAfee ePO
Vendors
1 17 (44.74%) Microsoft
2 5 (13.16%) Sage
3 2 (5.26%) Symantec
3 2 (5.26%) Citrix
3 2 (5.26%) Cisco
3 2 (5.26%) VMware
4 1 (2.63%) Avaya
4 1 (2.63%) HP
4 1 (2.63%) McAfee
4 1 (2.63%) Websense
4 1 (2.63%) Clearswift
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum
Posted: 9 hours ago
South Yorkshire
Hays IT - Uk Posting account
Salary: £9.00 - £11.00 per hour
Posted: 13 hours ago
York, North Yorkshire
Evolution Recruitment Solutions
Salary: Market rates
Posted: Yesterday
Keighley, West Yorkshire
Opus Recruitment Solutions Ltd
Salary: £18000 to £19000 per annum - Amazing Training
Posted: 6 days ago
West Yorkshire
Quantica Technology - London
Salary: £15000 - £17000 per annum
Posted: 25 days ago
Leeds
Blue Town Online
Salary: dependent on level of experience
Posted: 27 days ago