The statistics below represent IT jobs advertised across the Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
First Line Support
Rank 192 242 245
Rank change year-on-year
+50 +3
Permanent jobs requiring a 1st Line Support 40 24 11
As % of all permanent IT jobs located in Yorkshire 0.72% 0.35% 0.16%
As % of the Job Titles category 0.74% 0.35% 0.16%
Number of salaries quoted 30 19 9
Median salary £18,000 £19,000 £26,250
Median salary % change year-on-year
-5.26% -27.61%
UK excluding London median salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5420 6778 6756
As % of all permanent IT jobs located in Yorkshire 98.12% 97.88% 97.56%
Number of salaries quoted 4565 5555 5363
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Yorkshire region over the 3 months to 24 July 2016.

1st Line Support Salary Histogram in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +14 15 £18,500 -10.54% 6
North Yorkshire +30 10 £18,000 +5.88%
East Yorkshire -1 10 £21,250 -
South Yorkshire +16 5 £17,500 -7.89% 2
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 July 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 36 (50.70%) Windows
1 36 (50.70%) Microsoft
2 24 (33.80%) MS Excel
3 21 (29.58%) Active Directory
4 20 (28.17%) ITIL
5 18 (25.35%) Windows Server
6 16 (22.54%) Windows 7
7 14 (19.72%) SLA
7 14 (19.72%) Windows Server 2008
7 14 (19.72%) Windows Server 2012
8 13 (18.31%) ITIL Certification
9 12 (16.90%) MCP
10 11 (15.49%) Degree
10 11 (15.49%) SQL
10 11 (15.49%) Windows XP
10 11 (15.49%) MS Exchange
11 10 (14.08%) Windows Server 2003
11 10 (14.08%) VMware
12 9 (12.68%) Windows 8
12 9 (12.68%) Microsoft Certification
12 9 (12.68%) SQL Server
13 8 (11.27%) Internet
13 8 (11.27%) SQL Server 2000
13 8 (11.27%) DameWare
13 8 (11.27%) MS Office
13 8 (11.27%) MCSE
13 8 (11.27%) MCSA
13 8 (11.27%) SAN
13 8 (11.27%) Cisco
13 8 (11.27%) Replication

1st Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (15.49%) MS Exchange
2 2 (2.82%) Exchange Server 2003
Applications
1 24 (33.80%) MS Excel
2 8 (11.27%) MS Office
Business Applications
1 1 (1.41%) Dynamics AX
1 1 (1.41%) Dynamics CRM
Cloud Services
1 1 (1.41%) Cloud Computing
Communications & Networking
1 8 (11.27%) Internet
1 8 (11.27%) SAN
1 8 (11.27%) WebEx
2 6 (8.45%) TCP/IP
2 6 (8.45%) VoIP
3 5 (7.04%) DHCP
3 5 (7.04%) DNS
4 4 (5.63%) Intranet
5 3 (4.23%) Firewall
6 1 (1.41%) DSL
6 1 (1.41%) Wireless
Database & Business Intelligence
1 9 (12.68%) SQL Server
2 8 (11.27%) SQL Server 2000
2 8 (11.27%) SQL Server 2005
2 8 (11.27%) SQL Server 2008
2 8 (11.27%) SQL Server 2012
General
1 3 (4.23%) Finance
1 3 (4.23%) Legal
2 2 (2.82%) Law
2 2 (2.82%) Manufacturing
3 1 (1.41%) Back Office
3 1 (1.41%) Publishing
3 1 (1.41%) Telecoms
Miscellaneous
1 8 (11.27%) Replication
2 4 (5.63%) Analytical Skills
2 4 (5.63%) Blackberry
3 3 (4.23%) Computer Science
4 2 (2.82%) Driving Licence
5 1 (1.41%) Client/Server
5 1 (1.41%) e-Learning
5 1 (1.41%) Mainframe
5 1 (1.41%) Management Information System
5 1 (1.41%) Smartphone
Operating Systems
1 36 (50.70%) Windows
2 18 (25.35%) Windows Server
3 16 (22.54%) Windows 7
4 14 (19.72%) Windows Server 2008
4 14 (19.72%) Windows Server 2012
5 11 (15.49%) Windows XP
6 10 (14.08%) Windows Server 2003
7 9 (12.68%) Windows 8
8 2 (2.82%) Windows 10
9 1 (1.41%) CentOS
9 1 (1.41%) Linux
9 1 (1.41%) Red Hat Enterprise Linux
9 1 (1.41%) Unix
Processes & Methodologies
1 20 (28.17%) ITIL
2 8 (11.27%) Incident Management
3 6 (8.45%) Service Management
4 5 (7.04%) Network Monitoring
5 4 (5.63%) People Management
6 3 (4.23%) Change Management
7 2 (2.82%) Service Delivery
7 2 (2.82%) System Testing
8 1 (1.41%) CRM
8 1 (1.41%) Data Security
8 1 (1.41%) Email Filtering
8 1 (1.41%) ERP
8 1 (1.41%) ITSM
8 1 (1.41%) Kalman Filter
8 1 (1.41%) Logistics
8 1 (1.41%) Mobile Device Management
8 1 (1.41%) Project Management
8 1 (1.41%) Web Filtering
Programming Languages
1 11 (15.49%) SQL
2 1 (1.41%) C
Qualifications
1 13 (18.31%) ITIL Certification
2 12 (16.90%) MCP
3 11 (15.49%) Degree
4 9 (12.68%) Microsoft Certification
5 8 (11.27%) MCSA
5 8 (11.27%) MCSE
6 3 (4.23%) A+ Certification
6 3 (4.23%) Cisco Certification
7 1 (1.41%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (19.72%) SLA
2 1 (1.41%) Data Quality
System Software
1 21 (29.58%) Active Directory
2 3 (4.23%) VMware Infrastructure
3 1 (1.41%) Hyper-V
3 1 (1.41%) ISA Server
3 1 (1.41%) Terminal Services
Systems Management
1 8 (11.27%) DameWare
1 8 (11.27%) Perfmon
2 1 (1.41%) MAILsweeper
2 1 (1.41%) ServiceCenter
Vendors
1 36 (50.70%) Microsoft
2 10 (14.08%) VMware
3 8 (11.27%) Cisco
4 3 (4.23%) Remedy
5 2 (2.82%) Citrix
6 1 (1.41%) HP
6 1 (1.41%) Red Hat
6 1 (1.41%) Xerox
Sheffield, South Yorkshire
4it Recruitment Ltd
Salary: Up to £20,000 per annum + on-call + excellent benefits
Posted: 3 days ago
Doncaster, South Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: Yesterday
Brighouse, West Yorkshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
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Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
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Leeds, West Yorkshire
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Salary: £20000 - £25000.00 per annum
Posted: 5 days ago