The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
First Line Support
Rank 226 232 183
Rank change year-on-year
+6 -49
Permanent jobs requiring a 1st Line Support 25 14 29
As % of all permanent IT jobs located in Yorkshire 0.36% 0.20% 0.55%
As % of the Job Titles category 0.38% 0.20% 0.58%
Number of salaries quoted 19 10 28
Average salary £20,000 £20,000 £18,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £15,000 £15,200 £16,500
10% offered a salary of more than £30,000 £26,250 £22,000
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6620 6832 5018
As % of all permanent IT jobs located in Yorkshire 96.63% 96.42% 94.54%
Number of salaries quoted 5442 5443 3928
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £57,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Yorkshire region over the 3 months to 4 August 2015.

1st Line Support Salary Histogram in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +10 18 £20,680 +6.05% 5
East Yorkshire +4 4 £15,500 -32.60% 1
South Yorkshire +2 2 - - 2
North Yorkshire +5 1 £17,000 -35.54%
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 4 August 2015, IT jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 29 (55.77%) Windows
1 29 (55.77%) Microsoft
2 25 (48.08%) Active Directory
3 19 (36.54%) MS Office
4 17 (32.69%) Windows 7
5 15 (28.85%) MS Exchange
6 14 (26.92%) MS Excel
7 11 (21.15%) ITIL
8 9 (17.31%) SLA
9 6 (11.54%) Windows XP
9 6 (11.54%) Retail
9 6 (11.54%) FMCG
10 5 (9.62%) Android
10 5 (9.62%) SCCM
10 5 (9.62%) Mobile Device Management
10 5 (9.62%) TCP/IP
10 5 (9.62%) SAP
11 4 (7.69%) DHCP
11 4 (7.69%) DNS
11 4 (7.69%) MS PowerPoint
11 4 (7.69%) Legal
11 4 (7.69%) Windows 8
12 3 (5.77%) Line Management
12 3 (5.77%) Windows Server 2008
12 3 (5.77%) VMware
12 3 (5.77%) CCTV
12 3 (5.77%) Exchange Server 2003
12 3 (5.77%) Marketing
12 3 (5.77%) Remedy
12 3 (5.77%) Service Management

1st Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 4 August 2015, IT jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (28.85%) MS Exchange
2 3 (5.77%) Exchange Server 2003
3 2 (3.85%) Exchange Server 2007
3 2 (3.85%) Blackberry Enterprise Server
3 2 (3.85%) Exchange Server 2010
4 1 (1.92%) Moodle
4 1 (1.92%) SAS
4 1 (1.92%) IBM Notes
4 1 (1.92%) SharePoint
Applications
1 19 (36.54%) MS Office
2 14 (26.92%) MS Excel
3 4 (7.69%) MS PowerPoint
Business Applications
1 2 (3.85%) SAP Payroll
2 1 (1.92%) Dynamics AX
Communications & Networking
1 5 (9.62%) TCP/IP
2 4 (7.69%) DHCP
2 4 (7.69%) DNS
3 3 (5.77%) LAN
4 2 (3.85%) FTP
4 2 (3.85%) Firewall
5 1 (1.92%) Internet
5 1 (1.92%) VPN
5 1 (1.92%) SMS
5 1 (1.92%) VoIP
5 1 (1.92%) WAN
Database & Business Intelligence
1 3 (5.77%) SQL Server
2 2 (3.85%) SQL Server 2008
2 2 (3.85%) MySQL
General
1 6 (11.54%) Retail
2 4 (7.69%) Legal
3 3 (5.77%) Marketing
4 2 (3.85%) General Ledger
4 2 (3.85%) Telecoms
5 1 (1.92%) Finance
Miscellaneous
1 6 (11.54%) FMCG
2 3 (5.77%) CCTV
3 2 (3.85%) Mathematics
3 2 (3.85%) Blackberry
3 2 (3.85%) Management Information System
4 1 (1.92%) Analytical Skills
4 1 (1.92%) NHS
Operating Systems
1 29 (55.77%) Windows
2 17 (32.69%) Windows 7
3 6 (11.54%) Windows XP
4 5 (9.62%) Android
5 4 (7.69%) Windows 8
6 3 (5.77%) Windows Server 2008
7 2 (3.85%) Windows Server 2012
7 2 (3.85%) Windows Server 2003
8 1 (1.92%) Linux
8 1 (1.92%) Windows 2000
Processes & Methodologies
1 11 (21.15%) ITIL
2 5 (9.62%) Mobile Device Management
3 3 (5.77%) Line Management
3 3 (5.77%) Service Management
3 3 (5.77%) ITSM
4 1 (1.92%) Practice Management
4 1 (1.92%) Information Security
4 1 (1.92%) User Acceptance Testing
4 1 (1.92%) Data Protection
4 1 (1.92%) Data Entry
4 1 (1.92%) Service Delivery
4 1 (1.92%) ERP
4 1 (1.92%) Kalman Filter
Programming Languages
1 2 (3.85%) C
2 1 (1.92%) C++
Qualifications
1 2 (3.85%) MCP
1 2 (3.85%) Microsoft Certification
1 2 (3.85%) Degree
1 2 (3.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (17.31%) SLA
System Software
1 25 (48.08%) Active Directory
2 2 (3.85%) XenApp
3 1 (1.92%) Terminal Services
3 1 (1.92%) Hyper-V
Systems Management
1 5 (9.62%) SCCM
2 2 (3.85%) Norton AntiVirus
3 1 (1.92%) WSUS
Vendors
1 29 (55.77%) Microsoft
2 5 (9.62%) SAP
3 3 (5.77%) Cisco
3 3 (5.77%) Citrix
3 3 (5.77%) Remedy
3 3 (5.77%) VMware
4 2 (3.85%) LANDesk
4 2 (3.85%) CheckPoint
4 2 (3.85%) Symantec
5 1 (1.92%) Lotus
5 1 (1.92%) Sun
Dewsbury, West Yorkshire
Senitor Associates
Salary: £17000 per annum
Posted: Yesterday
Hull, North Humberside
Oscar Associates (UK) Ltd
Salary: £9 - £10 per annum
Posted: 6 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £16000.00 - £18000.00 per annum
Posted: 25 days ago
Leeds
Hays IT - Uk Posting account
Salary: £14000.00 - £16000.00 per annum
Posted: 27 days ago