The statistics below represent IT jobs advertised across the Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank 165 230 212
Rank change year-on-year
+65 -18
Permanent jobs requiring a 1st Line Support 62 20 72
As % of all permanent IT jobs located in Yorkshire 1.17% 0.32% 0.97%
As % of the Job Titles category 1.20% 0.33% 1.00%
Number of salaries quoted 60 19 70
Median salary £21,250 £18,400 £18,000
Median salary % change year-on-year
+15.48% +2.22%
90% offered a salary of more than £17,500 £17,000 £16,450
10% offered a salary of more than £25,000 £21,800 £25,000
UK excluding London median salary £21,000 £20,750 £19,500
% change year-on-year
+1.20% +6.41%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5188 6031 7220
As % of all permanent IT jobs located in Yorkshire 97.68% 97.60% 97.65%
Number of salaries quoted 4490 4964 5898
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

1st Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Salary Trend in Yorkshire

1st Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +45 29 £22,000 +19.56% 5
South Yorkshire +20 19 £17,500 -5.40% 2
North Yorkshire +8 8 £22,000 +22.22%
East Yorkshire - 6 £23,000 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 10 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 59 (56.73%) Windows
2 55 (52.88%) Microsoft
3 54 (51.92%) Active Directory
4 36 (34.62%) VMware
4 36 (34.62%) Windows Server
5 33 (31.73%) MS Exchange
5 33 (31.73%) ITIL
6 32 (30.77%) VMware Infrastructure
7 24 (23.08%) SQL
8 22 (21.15%) MS Excel
9 21 (20.19%) VoIP
10 17 (16.35%) SAN
10 17 (16.35%) Windows 7
11 16 (15.38%) MS Office
12 12 (11.54%) SLA
12 12 (11.54%) Windows 10
12 12 (11.54%) SCCM
12 12 (11.54%) Time Management
12 12 (11.54%) Microsoft Virtual Server
13 8 (7.69%) Windows Server 2012
13 8 (7.69%) Windows Server 2008
14 7 (6.73%) Finance
15 6 (5.77%) Citrix
15 6 (5.77%) SQL Server
15 6 (5.77%) Windows XP
15 6 (5.77%) VPN
16 5 (4.81%) Analytical Skills
16 5 (4.81%) Bomgar
16 5 (4.81%) NHS
16 5 (4.81%) Firewall

1st Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (31.73%) MS Exchange
2 3 (2.88%) SharePoint
Applications
1 22 (21.15%) MS Excel
2 16 (15.38%) MS Office
Business Applications
1 1 (0.96%) Dynamics CRM
Cloud Services
1 1 (0.96%) Office 365
Communications & Networking
1 21 (20.19%) VoIP
2 17 (16.35%) SAN
3 6 (5.77%) VPN
4 5 (4.81%) Firewall
5 4 (3.85%) Internet
5 4 (3.85%) Remote Desktop
6 3 (2.88%) DNS
6 3 (2.88%) DSL
6 3 (2.88%) TCP/IP
6 3 (2.88%) Wireless
7 2 (1.92%) DHCP
7 2 (1.92%) HTTP
7 2 (1.92%) SSL
7 2 (1.92%) WebEx
Database & Business Intelligence
1 6 (5.77%) SQL Server
2 2 (1.92%) SQL Server 2000
2 2 (1.92%) SQL Server 2005
2 2 (1.92%) SQL Server 2008
2 2 (1.92%) SQL Server 2012
Development Applications
1 1 (0.96%) Eclipse
General
1 7 (6.73%) Finance
2 4 (3.85%) Law
2 4 (3.85%) Legal
3 3 (2.88%) Telecoms
4 2 (1.92%) Back Office
4 2 (1.92%) Games
4 2 (1.92%) Marketing
5 1 (0.96%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (2.88%) .NET
1 3 (2.88%) ASP.NET
2 2 (1.92%) LAMP
Miscellaneous
1 5 (4.81%) Analytical Skills
1 5 (4.81%) NHS
2 4 (3.85%) iPad
3 3 (2.88%) Driving Licence
4 2 (1.92%) Client/Server
4 2 (1.92%) Computer Science
4 2 (1.92%) Replication
5 1 (0.96%) Smartphone
Operating Systems
1 59 (56.73%) Windows
2 36 (34.62%) Windows Server
3 17 (16.35%) Windows 7
4 12 (11.54%) Windows 10
5 8 (7.69%) Windows Server 2008
5 8 (7.69%) Windows Server 2012
6 6 (5.77%) Windows XP
7 3 (2.88%) Unix
8 2 (1.92%) Linux
8 2 (1.92%) Mac OS X
8 2 (1.92%) Windows 8
8 2 (1.92%) Windows Server 2003
8 2 (1.92%) Windows Vista
Processes & Methodologies
1 33 (31.73%) ITIL
2 12 (11.54%) Time Management
3 5 (4.81%) Case Management
4 4 (3.85%) Email Filtering
4 4 (3.85%) Kalman Filter
4 4 (3.85%) Web Filtering
5 3 (2.88%) Service Management
6 2 (1.92%) Agile Software Development
6 2 (1.92%) Continuous Delivery
6 2 (1.92%) Continuous Improvement
6 2 (1.92%) DevOps
6 2 (1.92%) Incident Management
6 2 (1.92%) Software Deployment
6 2 (1.92%) Trend Analysis
7 1 (0.96%) Configuration Management
7 1 (0.96%) CRM
7 1 (0.96%) Project Management
Programming Languages
1 24 (23.08%) SQL
2 3 (2.88%) C#
2 3 (2.88%) JavaScript
2 3 (2.88%) T-SQL
2 3 (2.88%) VBScript
Qualifications
1 4 (3.85%) Degree
1 4 (3.85%) ITIL Foundation Certificate
2 3 (2.88%) ITIL Certification
3 2 (1.92%) MCP
3 2 (1.92%) MCSA
3 2 (1.92%) MCSE
3 2 (1.92%) Microsoft Certification
Quality Assurance & Compliance
1 12 (11.54%) SLA
2 1 (0.96%) Data Quality
System Software
1 54 (51.92%) Active Directory
2 32 (30.77%) VMware Infrastructure
3 12 (11.54%) Microsoft Virtual Server
4 1 (0.96%) Hyper-V
Systems Management
1 12 (11.54%) SCCM
2 4 (3.85%) DameWare
3 2 (1.92%) Backup Exec
3 2 (1.92%) OpenView
3 2 (1.92%) OVSD
3 2 (1.92%) Perfmon
3 2 (1.92%) ServiceCenter
Vendors
1 55 (52.88%) Microsoft
2 36 (34.62%) VMware
3 6 (5.77%) Citrix
4 5 (4.81%) Bomgar
5 2 (1.92%) HP
5 2 (1.92%) Red Hat
5 2 (1.92%) Symantec
6 1 (0.96%) Avaya
Normanton, West Yorkshire
Premier IT
Posted: 2 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £20000 - £23000 per annum + Benefits
Posted: 2 days ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 4 days ago
Barnsley
Recruitment Genius Ltd
Salary: £17000 - £19000 per annum
Posted: 24 days ago
Sheffield, South Yorkshire
VeryPC
Salary: From £16,000 to £18,000 per annum
Posted: 21 days ago
Leeds
Hays Specialist Recruitment
Salary: £20000.00 - £25000.00 per annum
Posted: 10 days ago