The first table below looks at the demand for ITSM skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 167 162 147
Rank change year-on-year
-5 -15
Permanent jobs citing ITSM 7 9 7
As % of all permanent IT jobs located in West Yorkshire 0.193% 0.282% 0.234%
As % of the Processes & Methodologies category 0.246% 0.365% 0.328%
Number of salaries quoted 7 4 5
Average salary £49,000 £65,000 £35,000
Average salary % change year-on-year
-24.61% +85.71%
UK excluding London average salary £45,000 £43,500 £43,750
% change year-on-year
+3.44% -0.57%
All Processes & Methodologies
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2849 2468 2136
As % of all permanent IT jobs located in West Yorkshire 78.36% 77.44% 71.27%
Number of salaries quoted 2212 2027 1787
Average salary £37,500 £36,500 £35,000
Average salary % change year-on-year
+2.73% +4.28%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
Yorkshire

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

West Yorkshire ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Yorkshire region.

West Yorkshire ITSM Salary Trend

ITSM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Leeds -18 5 £45,000 -30.76%
Bradford - 2 £46,250 -
Halifax - 1 £50,000 -
Huddersfield - 1 £50,000 -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 17 (89.47%) Service Management
2 12 (63.16%) Service Delivery
3 9 (47.37%) VMware
4 6 (31.58%) Project Management
4 6 (31.58%) ITIL
5 5 (26.32%) Windows
5 5 (26.32%) Stakeholder Management
5 5 (26.32%) Time Management
6 4 (21.05%) SQL Server
7 3 (15.79%) MS Office
7 3 (15.79%) MS Excel
7 3 (15.79%) Microsoft
7 3 (15.79%) Active Directory
7 3 (15.79%) Supplier Management
8 2 (10.53%) SQL Server 2005
8 2 (10.53%) IT Governance
8 2 (10.53%) SharePoint Server
8 2 (10.53%) QA
8 2 (10.53%) Moodle
8 2 (10.53%) Data Architecture
8 2 (10.53%) Windows Server 2008
8 2 (10.53%) Citrix Presentation Server
8 2 (10.53%) Release Management
8 2 (10.53%) ITIL V2
8 2 (10.53%) Cisco
8 2 (10.53%) Agresso
8 2 (10.53%) Windows Server 2003
8 2 (10.53%) Intranet
8 2 (10.53%) SQL Server 2000
8 2 (10.53%) Citrix

ITSM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 2 (10.53%) .NET
2 1 (5.263%) HTML
2 1 (5.263%) XML
2 1 (5.263%) Ajax
Application Platforms
1 2 (10.53%) SharePoint Server
1 2 (10.53%) Moodle
1 2 (10.53%) SharePoint
1 2 (10.53%) MS Exchange
Applications
1 3 (15.79%) MS Office
1 3 (15.79%) MS Excel
Business Applications
1 2 (10.53%) Agresso
Communications & Networking
1 2 (10.53%) Intranet
1 2 (10.53%) VoIP
2 1 (5.263%) VPN
Database & Business Intelligence
1 4 (21.05%) SQL Server
2 2 (10.53%) SQL Server 2005
2 2 (10.53%) SQL Server 2000
3 1 (5.263%) Oracle 8/8i
Job Titles
1 9 (47.37%) Infrastructure Manager
1 9 (47.37%) Project Manager
1 9 (47.37%) Infrastructure Project Manager
2 3 (15.79%) Support Engineer
2 3 (15.79%) 3rd Line Support
2 3 (15.79%) 3rd Line Support Engineer
3 2 (10.53%) Technical Support Engineer
3 2 (10.53%) 3rd Line Technical Support
3 2 (10.53%) Technical Engineer
3 2 (10.53%) Consultant
3 2 (10.53%) Solutions Architect
3 2 (10.53%) Technical Support
3 2 (10.53%) Architect
4 1 (5.263%) Analyst
4 1 (5.263%) IT Manager
4 1 (5.263%) Help Desk Analyst
4 1 (5.263%) Service Analyst
4 1 (5.263%) 3rd Line Support Manager
4 1 (5.263%) Service Desk Analyst
4 1 (5.263%) Implementation Consultant
Operating Systems
1 5 (26.32%) Windows
2 2 (10.53%) Windows Server 2008
2 2 (10.53%) Windows Server 2003
3 1 (5.263%) Windows XP
3 1 (5.263%) Windows 7
Processes & Methodologies
1 17 (89.47%) Service Management
2 12 (63.16%) Service Delivery
3 6 (31.58%) Project Management
3 6 (31.58%) ITIL
4 5 (26.32%) Stakeholder Management
4 5 (26.32%) Time Management
5 3 (15.79%) Supplier Management
6 2 (10.53%) IT Governance
6 2 (10.53%) Data Architecture
6 2 (10.53%) Release Management
6 2 (10.53%) ITIL V2
7 1 (5.263%) ITIL V3
Programming Languages
1 1 (5.263%) JavaScript
Qualifications
1 1 (5.263%) ITIL Certification
Quality Assurance & Compliance
1 2 (10.53%) QA
System Software
1 3 (15.79%) Active Directory
2 2 (10.53%) Citrix Presentation Server
Vendors
1 9 (47.37%) VMware
2 3 (15.79%) Microsoft
3 2 (10.53%) Cisco
3 2 (10.53%) Citrix
4 1 (5.263%) Oracle
Leeds, West Yorkshire
Previous service desk management experience is desirable. Experience, understanding and knowledge in the following areas are required: Microsoft Office Suite, especially Outlook. Microsoft Windows Server technologies. Microsoft Office...
Octari Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 20 May 2013
Leeds, West Yorkshire
Leading professional services company based in Leeds city centre have an exciting new opportunity for a Software Developer. This position of Service-Now Developer is a role within...
Head Resourcing
Salary: £30000 - £40000 per annum + benefits package
Posted: 23 May 2013
Huddersfield, Yorkshire
The key skills needed include: Virtualisation Technologies, VmWare, Hyper-V etc Storage Solutions, Netapp (desirable), EMC etc Storage Protocols iscsi, NFS CIFS Windows Server 2008, 2012 AD, DNS,...
Computer Futures
Salary: £35000 - £36000 per annum
Posted: 21 May 2013
Leeds, West Yorkshire
The Role. working within the Application Delivery Team : Hands on design , development and deployment of ServiceNow. Technical Delivery and required documentation of ITSM solution, using texhnical skills HTML...
Pesaro
Salary: From £35,000 to £40,000 per annum Total Package to 48K Bonus to 20% +
Posted: 20 May 2013