The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 182 194 188
Rank change year-on-year
+12 -6
Permanent jobs citing ITSM 17 16 36
As % of all permanent IT jobs located in West Yorkshire 0.43% 0.36% 0.72%
As % of the Processes & Methodologies category 0.47% 0.40% 0.82%
Number of salaries quoted 16 9 28
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,000 £39,000 £38,050
10% offered a salary of more than £57,500 £50,500 £50,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3648 3977 4408
As % of all permanent IT jobs located in West Yorkshire 91.29% 88.73% 87.84%
Number of salaries quoted 2970 3089 3596
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Yorkshire region.

ITSM Salary Trend in West Yorkshire

ITSM
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the West Yorkshire region over the 3 months to 24 May 2016.

ITSM Salary Histogram in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +17 16 £47,000 +4.44% 4
Halifax +2 1 £20,000 -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 24 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for ITSM.

1 41 (95.35%) Service Management
2 28 (65.12%) ITIL
3 16 (37.21%) Active Directory
3 16 (37.21%) Finance
4 13 (30.23%) Incident Management
4 13 (30.23%) Microsoft
5 11 (25.58%) Change Management
5 11 (25.58%) Windows
5 11 (25.58%) Problem Management
6 8 (18.60%) MS Excel
6 8 (18.60%) MS Office
6 8 (18.60%) VMware
7 7 (16.28%) Service Delivery
8 6 (13.95%) SharePoint
8 6 (13.95%) MS Exchange
8 6 (13.95%) Degree
8 6 (13.95%) ITIL V3
9 5 (11.63%) Windows Server
9 5 (11.63%) Supplier Management
9 5 (11.63%) Stakeholder Management
9 5 (11.63%) SQL Server
9 5 (11.63%) SQL
9 5 (11.63%) MS Visio
10 4 (9.30%) Microsoft Certification
10 4 (9.30%) MCP
10 4 (9.30%) SLA
10 4 (9.30%) Citrix
10 4 (9.30%) Agile Software Development
10 4 (9.30%) Knowledge Management
10 4 (9.30%) Hyper-V

ITSM
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.95%) MS Exchange
1 6 (13.95%) SharePoint
2 3 (6.98%) Exchange Server 2010
2 3 (6.98%) Exchange Server 2013
2 3 (6.98%) Skype for Business
3 2 (4.65%) Blackberry Enterprise Server
4 1 (2.33%) SharePoint 2010
4 1 (2.33%) SharePoint 2013
Applications
1 8 (18.60%) MS Excel
1 8 (18.60%) MS Office
2 5 (11.63%) MS Visio
3 1 (2.33%) MS Project
Business Applications
1 2 (4.65%) Dynamics CRM
1 2 (4.65%) Remedy ITSM
1 2 (4.65%) Sage 50
Cloud Services
1 3 (6.98%) Microsoft Azure
1 3 (6.98%) Office 365
2 1 (2.33%) Cloud Computing
Communications & Networking
1 3 (6.98%) LAN
1 3 (6.98%) WAN
2 2 (4.65%) BGP
2 2 (4.65%) Cisco ASA
2 2 (4.65%) Cisco ISE
2 2 (4.65%) Cisco Wireless
2 2 (4.65%) Firewall
2 2 (4.65%) MPLS
2 2 (4.65%) Network Security
2 2 (4.65%) VPN
2 2 (4.65%) Wireless
3 1 (2.33%) Intranet
3 1 (2.33%) VoIP
Database & Business Intelligence
1 5 (11.63%) SQL Server
2 2 (4.65%) Data Warehouse
3 1 (2.33%) QlikView
General
1 16 (37.21%) Finance
2 3 (6.98%) Retail
3 2 (4.65%) Banking
4 1 (2.33%) Telecoms
Job Titles
1 13 (30.23%) Analyst
2 10 (23.26%) Service Analyst
3 5 (11.63%) IT Analyst
3 5 (11.63%) Project Manager
3 5 (11.63%) Service Desk Analyst
4 4 (9.30%) Applications Specialist
4 4 (9.30%) IT Manager
4 4 (9.30%) Security Specialist
4 4 (9.30%) Senior Manager
5 3 (6.98%) IT Services Manager
5 3 (6.98%) Senior Project Manager
5 3 (6.98%) Service Management Analyst
5 3 (6.98%) Service Manager
6 2 (4.65%) Incident Analyst
6 2 (4.65%) Senior Analyst
6 2 (4.65%) Senior Technical Analyst
6 2 (4.65%) Service Desk Team Leader
6 2 (4.65%) Team Leader
6 2 (4.65%) Technical Analyst
6 2 (4.65%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 1 (2.33%) CSS
1 1 (2.33%) HTML
1 1 (2.33%) jQuery
Miscellaneous
1 3 (6.98%) CMDB
1 3 (6.98%) Management Information System
2 2 (4.65%) Analytical Skills
2 2 (4.65%) User Experience
3 1 (2.33%) NHS
3 1 (2.33%) Video Conferencing
Operating Systems
1 11 (25.58%) Windows
2 5 (11.63%) Windows Server
3 3 (6.98%) Linux
3 3 (6.98%) Windows Server 2008
3 3 (6.98%) Windows Server 2012
4 2 (4.65%) Windows 8
4 2 (4.65%) Windows XP
5 1 (2.33%) Windows 10
5 1 (2.33%) Windows 7
5 1 (2.33%) Windows Vista
Processes & Methodologies
1 41 (95.35%) Service Management
2 28 (65.12%) ITIL
3 13 (30.23%) Incident Management
4 11 (25.58%) Change Management
4 11 (25.58%) Problem Management
5 7 (16.28%) Service Delivery
6 6 (13.95%) ITIL V3
7 5 (11.63%) Stakeholder Management
7 5 (11.63%) Supplier Management
8 4 (9.30%) Agile Software Development
8 4 (9.30%) Knowledge Management
9 3 (6.98%) Configuration Management
9 3 (6.98%) PRINCE2
9 3 (6.98%) Project Management
9 3 (6.98%) SDLC
9 3 (6.98%) Service Design
9 3 (6.98%) Service Desk Management
10 2 (4.65%) Coaching
10 2 (4.65%) Continuous Improvement
10 2 (4.65%) Line Management
Programming Languages
1 5 (11.63%) SQL
2 3 (6.98%) PowerShell
3 2 (4.65%) T-SQL
4 1 (2.33%) JavaScript
Qualifications
1 6 (13.95%) Degree
2 4 (9.30%) MCP
2 4 (9.30%) Microsoft Certification
3 3 (6.98%) ITIL Certification
4 2 (4.65%) CCDA
4 2 (4.65%) CCIE
4 2 (4.65%) CCNA
4 2 (4.65%) CCNP
4 2 (4.65%) CGEIT
4 2 (4.65%) CISA
4 2 (4.65%) Cisco Certification
4 2 (4.65%) PRINCE2 Practitioner
5 1 (2.33%) ITIL Foundation Certificate
5 1 (2.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (9.30%) SLA
2 2 (4.65%) COBIT
2 2 (4.65%) QA
System Software
1 16 (37.21%) Active Directory
2 4 (9.30%) Hyper-V
3 3 (6.98%) VMware Infrastructure
4 1 (2.33%) VMware Server
Systems Management
1 3 (6.98%) SCCM
2 1 (2.33%) DameWare
2 1 (2.33%) ServiceCenter
Vendors
1 13 (30.23%) Microsoft
2 8 (18.60%) VMware
3 4 (9.30%) Citrix
4 3 (6.98%) Cisco
5 2 (4.65%) Northgate
5 2 (4.65%) Palo Alto
5 2 (4.65%) Remedy
5 2 (4.65%) Sage
6 1 (2.33%) HP
6 1 (2.33%) Polycom
6 1 (2.33%) ServiceNow
6 1 (2.33%) Tandberg
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £40,000 to £44,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 2 days ago
Bradford
Morrisons
Salary: Competitive
Posted: 5 days ago
Leeds, West Yorkshire
Spencer Rose
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Sky Betting and Gaming
Salary: Competitive + excellent benefits
Posted: 8 days ago