The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 136 184 173
Rank change year-on-year
+48 -11
Permanent jobs citing ITSM 67 17 14
As % of all permanent IT jobs located in West Yorkshire 1.34% 0.38% 0.36%
As % of the Processes & Methodologies category 1.55% 0.46% 0.44%
Number of salaries quoted 52 11 14
Average salary £43,750 £45,000 £45,000
Average salary % change year-on-year
-2.77% -
UK excluding London average salary £41,837 £42,500 £45,000
% change year-on-year
-1.56% -5.55%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4331 3719 3190
As % of all permanent IT jobs located in West Yorkshire 86.90% 82.52% 81.01%
Number of salaries quoted 3485 2896 2598
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £30,000 £28,500 £27,500
10% offered a salary of more than £56,000 £53,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Yorkshire region.

ITSM Salary Trend in West Yorkshire

ITSM
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the West Yorkshire region over the 3 months to 27 February 2015.

ITSM Salary Histogram in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +34 55 £45,000 -5.26% 2
Bradford - 4 £35,000 -
Huddersfield - 1 £30,000 -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 27 February 2015, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 69 (79.31%) Service Management
2 66 (75.86%) ITIL
3 26 (29.89%) Active Directory
3 26 (29.89%) Finance
4 25 (28.74%) Change Management
5 24 (27.59%) Windows
6 22 (25.29%) Microsoft
7 20 (22.99%) MS Exchange
8 19 (21.84%) Blackberry
8 19 (21.84%) Stakeholder Management
9 18 (20.69%) Project Management
10 15 (17.24%) SLA
11 14 (16.09%) MS Excel
11 14 (16.09%) Service Delivery
12 13 (14.94%) SharePoint
12 13 (14.94%) Workflow
13 12 (13.79%) IT Governance
13 12 (13.79%) Problem Management
13 12 (13.79%) Exchange Server 2007
14 11 (12.64%) Matrix Management
14 11 (12.64%) Management Information System
14 11 (12.64%) Sarbanes-Oxley
15 10 (11.49%) ITIL Certification
16 9 (10.34%) MS Office
16 9 (10.34%) Blackberry Enterprise Server
17 8 (9.20%) Windows XP
17 8 (9.20%) PowerShell
17 8 (9.20%) ITIL Foundation Certificate
17 8 (9.20%) QA
17 8 (9.20%) Exchange Server 2013

ITSM
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 27 February 2015, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (22.99%) MS Exchange
2 13 (14.94%) SharePoint
3 12 (13.79%) Exchange Server 2007
4 9 (10.34%) Blackberry Enterprise Server
5 8 (9.20%) Exchange Server 2013
6 2 (2.30%) Lync
7 1 (1.15%) Exchange Server 2010
7 1 (1.15%) IBM Notes
Applications
1 14 (16.09%) MS Excel
2 9 (10.34%) MS Office
Cloud Services
1 2 (2.30%) SaaS
2 1 (1.15%) Google Apps
Communications & Networking
1 6 (6.90%) FTP
2 4 (4.60%) Internet
3 3 (3.45%) DNS
3 3 (3.45%) SMS
3 3 (3.45%) VoIP
3 3 (3.45%) POP3
3 3 (3.45%) Asterisk PBX
4 2 (2.30%) Extranet
5 1 (1.15%) Firewall
5 1 (1.15%) Network Security
5 1 (1.15%) S/MIME
5 1 (1.15%) Intranet
5 1 (1.15%) Unified Communications
Database & Business Intelligence
1 6 (6.90%) SQL Server
1 6 (6.90%) SQL Server 2008
Development Applications
1 7 (8.05%) Visual Studio
General
1 26 (29.89%) Finance
2 7 (8.05%) Retail
3 5 (5.75%) Advertising
4 3 (3.45%) Telecoms
5 1 (1.15%) Legal
Job Titles
1 22 (25.29%) Service Manager
2 13 (14.94%) Coordinator
3 11 (12.64%) Analyst
3 11 (12.64%) Transition Manager
4 10 (11.49%) Service Transition Manager
4 10 (11.49%) Service Design Manager
5 8 (9.20%) Team Leader
6 7 (8.05%) Architect
7 6 (6.90%) Project Manager
7 6 (6.90%) Service Analyst
7 6 (6.90%) Change Manager
7 6 (6.90%) Service Desk Analyst
7 6 (6.90%) Support Team Leader
7 6 (6.90%) IT Architect
8 5 (5.75%) IT Services Manager
8 5 (5.75%) Infrastructure Architect
8 5 (5.75%) Business Analyst
9 4 (4.60%) 1st Line Support
9 4 (4.60%) IT Project Manager
10 3 (3.45%) Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (8.05%) XML
Miscellaneous
1 19 (21.84%) Blackberry
2 11 (12.64%) Management Information System
3 7 (8.05%) NHS
4 5 (5.75%) Analytical Skills
5 2 (2.30%) E-Learning
Operating Systems
1 24 (27.59%) Windows
2 8 (9.20%) Windows XP
3 7 (8.05%) Windows 7
4 3 (3.45%) UNIX
4 3 (3.45%) Linux
5 2 (2.30%) Windows Server 2008
5 2 (2.30%) Apple iOS
6 1 (1.15%) Windows Server 2012
6 1 (1.15%) Windows Server 2003
Processes & Methodologies
1 69 (79.31%) Service Management
2 66 (75.86%) ITIL
3 25 (28.74%) Change Management
4 19 (21.84%) Stakeholder Management
5 18 (20.69%) Project Management
6 14 (16.09%) Service Delivery
7 13 (14.94%) Workflow
8 12 (13.79%) IT Governance
8 12 (13.79%) Problem Management
9 11 (12.64%) Matrix Management
10 7 (8.05%) Release Management
10 7 (8.05%) Agile Software Development
11 6 (6.90%) Time Management
11 6 (6.90%) Incident Management
11 6 (6.90%) Supplier Management
12 5 (5.75%) Data Architecture
12 5 (5.75%) Disaster Recovery
12 5 (5.75%) ITIL V3
13 4 (4.60%) Waterfall
13 4 (4.60%) Line Management
Programming Languages
1 8 (9.20%) PowerShell
2 7 (8.05%) C#
2 7 (8.05%) VB
3 1 (1.15%) C
Qualifications
1 10 (11.49%) ITIL Certification
2 8 (9.20%) ITIL Foundation Certificate
3 3 (3.45%) Degree
4 2 (2.30%) PRINCE2 Practitioner
4 2 (2.30%) MCP
4 2 (2.30%) Microsoft Certification
5 1 (1.15%) MCSE
5 1 (1.15%) MCSA
5 1 (1.15%) CCNA
5 1 (1.15%) CCA
5 1 (1.15%) Citrix Certification
5 1 (1.15%) Cisco Certification
5 1 (1.15%) VCP4
5 1 (1.15%) MCDST
Quality Assurance & Compliance
1 15 (17.24%) SLA
2 11 (12.64%) Sarbanes-Oxley
3 8 (9.20%) QA
4 2 (2.30%) ISO/IEC 27001
System Software
1 26 (29.89%) Active Directory
2 6 (6.90%) XenApp
3 1 (1.15%) vSphere
Systems Management
1 6 (6.90%) Norton AntiVirus
2 1 (1.15%) SCCM
2 1 (1.15%) SCOM
2 1 (1.15%) Symantec Enterprise Vault
Vendors
1 22 (25.29%) Microsoft
2 7 (8.05%) Citrix
2 7 (8.05%) Symantec
3 6 (6.90%) CheckPoint
4 4 (4.60%) ServiceNow
5 1 (1.15%) Cisco
5 1 (1.15%) VMware
5 1 (1.15%) Google
5 1 (1.15%) SonicWALL
5 1 (1.15%) Postini
5 1 (1.15%) NetApp
5 1 (1.15%) Lotus
5 1 (1.15%) Apple
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £48,000 to £52,000 per annum + 8% bonus
Posted: 3 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £26,000 per annum depending on experience
Posted: 3 days ago