The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 182 143 190
Rank change year-on-year
-39 +47
Permanent jobs citing ITSM 29 74 16
As % of all permanent IT jobs located in West Yorkshire 0.67% 1.53% 0.37%
As % of the Processes & Methodologies category 0.75% 1.74% 0.43%
Number of salaries quoted 28 51 8
Average salary £33,625 £45,000 £47,500
Average salary % change year-on-year
-25.27% -5.26%
90% offered a salary of more than £21,000 £26,000 £43,500
10% offered a salary of more than £48,000 £50,000 £51,106
UK excluding London average salary £42,500 £40,150 £40,000
% change year-on-year
+5.85% +0.37%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3846 4261 3694
As % of all permanent IT jobs located in West Yorkshire 88.29% 88.22% 84.86%
Number of salaries quoted 3221 3460 2848
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £31,750 £30,000 £28,500
10% offered a salary of more than £60,000 £62,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Yorkshire region.

ITSM Salary Trend in West Yorkshire

ITSM
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the West Yorkshire region over the 3 months to 9 February 2016.

ITSM Salary Histogram in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -35 24 £32,750 -25.14% 3
Bradford -9 3 £35,000 -30.00% 1
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 9 February 2016, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 49 (89.09%) Service Management
2 31 (56.36%) ITIL
3 25 (45.45%) Microsoft
4 23 (41.82%) Active Directory
4 23 (41.82%) Windows
5 20 (36.36%) MS Excel
6 16 (29.09%) VMware
7 15 (27.27%) MS Office
8 13 (23.64%) SCCM
9 12 (21.82%) Incident Management
9 12 (21.82%) Finance
10 11 (20.00%) SQL Server
10 11 (20.00%) MCP
11 10 (18.18%) SharePoint
11 10 (18.18%) Microsoft Certification
11 10 (18.18%) Citrix
11 10 (18.18%) ITIL V3
12 9 (16.36%) Problem Management
12 9 (16.36%) Change Management
13 8 (14.55%) Degree
13 8 (14.55%) Windows Server
14 7 (12.73%) CMDB
14 7 (12.73%) Supplier Management
14 7 (12.73%) VMware Infrastructure
14 7 (12.73%) Hyper-V
14 7 (12.73%) Cisco
14 7 (12.73%) MS Visio
15 6 (10.91%) MS Exchange
15 6 (10.91%) VPN
15 6 (10.91%) Configuration Management

ITSM
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 9 February 2016, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (18.18%) SharePoint
2 6 (10.91%) MS Exchange
3 5 (9.09%) Blackberry Enterprise Server
3 5 (9.09%) Skype for Business
4 3 (5.45%) Exchange Server 2010
4 3 (5.45%) Exchange Server 2013
Applications
1 20 (36.36%) MS Excel
2 15 (27.27%) MS Office
3 7 (12.73%) MS Visio
4 1 (1.82%) MS PowerPoint
Business Applications
1 4 (7.27%) Dynamics CRM
1 4 (7.27%) Sage 50
2 2 (3.64%) Remedy ITSM
Cloud Services
1 3 (5.45%) Microsoft Azure
1 3 (5.45%) Office 365
Communications & Networking
1 6 (10.91%) VPN
2 5 (9.09%) BGP
2 5 (9.09%) Cisco ASA
2 5 (9.09%) Cisco ISE
2 5 (9.09%) Cisco Wireless
2 5 (9.09%) Firewall
2 5 (9.09%) LAN
2 5 (9.09%) MPLS
2 5 (9.09%) Network Security
2 5 (9.09%) WAN
2 5 (9.09%) Wireless
3 2 (3.64%) Internet
4 1 (1.82%) DNS
4 1 (1.82%) DSL
4 1 (1.82%) FTP
4 1 (1.82%) HTTP
Database & Business Intelligence
1 11 (20.00%) SQL Server
2 1 (1.82%) SQL Server 2008
General
1 12 (21.82%) Finance
2 2 (3.64%) Banking
2 2 (3.64%) Telecoms
3 1 (1.82%) Legal
Job Titles
1 20 (36.36%) Analyst
2 14 (25.45%) Service Analyst
3 10 (18.18%) Service Desk Analyst
4 8 (14.55%) IT Analyst
5 6 (10.91%) Applications Specialist
5 6 (10.91%) Team Leader
5 6 (10.91%) Windows Specialist
6 5 (9.09%) Development Specialist
6 5 (9.09%) Network Engineer
6 5 (9.09%) Network Security Engineer
6 5 (9.09%) Security Engineer
7 4 (7.27%) Configuration Analyst
7 4 (7.27%) Configuration Management Analyst
7 4 (7.27%) Deployment Specialist
7 4 (7.27%) Infrastructure Specialist
7 4 (7.27%) Service Desk Team Leader
7 4 (7.27%) Windows Infrastructure Specialist
8 3 (5.45%) IT Services Manager
8 3 (5.45%) ITIL Manager
8 3 (5.45%) ITSM Analyst
Libraries, Frameworks & Software Standards
1 1 (1.82%) Web Services
Miscellaneous
1 7 (12.73%) CMDB
2 4 (7.27%) N-Tier
2 4 (7.27%) User Experience
3 3 (5.45%) Management Information System
4 2 (3.64%) Analytical Skills
5 1 (1.82%) Blackberry
5 1 (1.82%) Video Conferencing
Operating Systems
1 23 (41.82%) Windows
2 8 (14.55%) Windows Server
3 5 (9.09%) Linux
3 5 (9.09%) Mac OS X
3 5 (9.09%) Windows XP
4 4 (7.27%) Windows Server 2008
4 4 (7.27%) Windows Server 2012
5 3 (5.45%) Windows Vista
6 2 (3.64%) Windows 7
6 2 (3.64%) Windows 8
6 2 (3.64%) Windows Server 2003
Processes & Methodologies
1 49 (89.09%) Service Management
2 31 (56.36%) ITIL
3 12 (21.82%) Incident Management
4 10 (18.18%) ITIL V3
5 9 (16.36%) Change Management
5 9 (16.36%) Problem Management
6 7 (12.73%) Supplier Management
7 6 (10.91%) Configuration Management
7 6 (10.91%) Root Cause Analysis
8 5 (9.09%) Asset Management
8 5 (9.09%) Change Control
8 5 (9.09%) Continuous Improvement
8 5 (9.09%) Network Monitoring
8 5 (9.09%) Software Licensing
9 4 (7.27%) Coaching
9 4 (7.27%) CRM
9 4 (7.27%) Line Management
9 4 (7.27%) Software Asset Management
10 3 (5.45%) Stakeholder Management
11 2 (3.64%) Knowledge Management
Programming Languages
1 5 (9.09%) SQL
2 3 (5.45%) PowerShell
Qualifications
1 11 (20.00%) MCP
2 10 (18.18%) Microsoft Certification
3 8 (14.55%) Degree
4 5 (9.09%) CCDA
4 5 (9.09%) CCIE
4 5 (9.09%) CCNA
4 5 (9.09%) CCNP
4 5 (9.09%) Cisco Certification
4 5 (9.09%) ITIL Foundation Certificate
5 2 (3.64%) CGEIT
5 2 (3.64%) CISA
5 2 (3.64%) MCDST
5 2 (3.64%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (7.27%) SLA
2 2 (3.64%) COBIT
2 2 (3.64%) QA
System Software
1 23 (41.82%) Active Directory
2 7 (12.73%) Hyper-V
2 7 (12.73%) VMware Infrastructure
3 5 (9.09%) Microsoft App-V
4 1 (1.82%) Terminal Services
4 1 (1.82%) VMware Server
4 1 (1.82%) vSphere
4 1 (1.82%) XenApp
Systems Management
1 13 (23.64%) SCCM
2 5 (9.09%) WSUS
3 2 (3.64%) DameWare
4 1 (1.82%) HP SIM
4 1 (1.82%) Norton AntiVirus
Vendors
1 25 (45.45%) Microsoft
2 16 (29.09%) VMware
3 10 (18.18%) Citrix
4 7 (12.73%) Cisco
5 5 (9.09%) Palo Alto
5 5 (9.09%) ServiceNow
6 4 (7.27%) Northgate
6 4 (7.27%) Sage
7 2 (3.64%) Remedy
8 1 (1.82%) CheckPoint
8 1 (1.82%) HP
8 1 (1.82%) Symantec
Leeds, West Yorkshire
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: 11 hours ago
West Yorkshire
Spencer Rose
Salary: From £41,000 to £51,000 per annum dependent on experience
Posted: 4 days ago
Leeds
Capita plc
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 14 days ago