The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 146 180 171
Rank change year-on-year
+34 -9
Permanent jobs citing ITSM 62 21 17
As % of all permanent IT jobs located in West Yorkshire 1.33% 0.48% 0.42%
As % of the Processes & Methodologies category 1.53% 0.59% 0.52%
Number of salaries quoted 49 11 16
Average salary £45,000 £50,000 £45,000
Average salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £26,000 £42,500 £28,500
10% offered a salary of more than £52,100 £51,106 £55,000
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4050 3561 3270
As % of all permanent IT jobs located in West Yorkshire 86.61% 82.09% 81.49%
Number of salaries quoted 3283 2764 2722
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £57,500 £52,500 £62,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Yorkshire region.

ITSM Salary Trend in West Yorkshire

ITSM
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the West Yorkshire region over the 3 months to 28 January 2015.

ITSM Salary Histogram in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +35 45 £43,750 -12.50% 5
Bradford - 8 £50,000 -
Huddersfield - 1 £30,000 -
Wakefield - 1 £33,000 -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 January 2015, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 72 (82.76%) Service Management
2 62 (71.26%) ITIL
3 30 (34.48%) Finance
4 25 (28.74%) Active Directory
5 24 (27.59%) Microsoft
6 22 (25.29%) Windows
6 22 (25.29%) Service Delivery
7 19 (21.84%) Project Management
8 18 (20.69%) Change Management
9 17 (19.54%) MS Exchange
10 15 (17.24%) SharePoint
11 14 (16.09%) Blackberry
12 13 (14.94%) SLA
12 13 (14.94%) IT Governance
13 12 (13.79%) MS Excel
14 11 (12.64%) Blackberry Enterprise Server
14 11 (12.64%) ITIL Certification
14 11 (12.64%) Problem Management
14 11 (12.64%) Matrix Management
14 11 (12.64%) Stakeholder Management
15 10 (11.49%) Exchange Server 2013
16 9 (10.34%) Time Management
16 9 (10.34%) ServiceNow
16 9 (10.34%) Management Information System
16 9 (10.34%) Exchange Server 2007
16 9 (10.34%) QA
16 9 (10.34%) Agile Software Development
16 9 (10.34%) MS Office
17 8 (9.20%) Sarbanes-Oxley
17 8 (9.20%) Retail

ITSM
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 28 January 2015, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 17 (19.54%) MS Exchange
2 15 (17.24%) SharePoint
3 11 (12.64%) Blackberry Enterprise Server
4 10 (11.49%) Exchange Server 2013
5 9 (10.34%) Exchange Server 2007
6 4 (4.60%) Lync
7 3 (3.45%) Exchange Server 2010
8 1 (1.15%) IBM Notes
Applications
1 12 (13.79%) MS Excel
2 9 (10.34%) MS Office
3 2 (2.30%) MS Visio
Cloud Services
1 3 (3.45%) Google Apps
Communications & Networking
1 6 (6.90%) Internet
2 4 (4.60%) SMS
2 4 (4.60%) VoIP
2 4 (4.60%) POP3
2 4 (4.60%) FTP
2 4 (4.60%) DNS
2 4 (4.60%) Asterisk PBX
3 3 (3.45%) Unified Communications
3 3 (3.45%) S/MIME
4 2 (2.30%) Extranet
5 1 (1.15%) Firewall
5 1 (1.15%) Network Security
5 1 (1.15%) Intranet
Database & Business Intelligence
1 4 (4.60%) SQL Server
1 4 (4.60%) SQL Server 2008
2 1 (1.15%) MySQL
Development Applications
1 7 (8.05%) Visual Studio
General
1 30 (34.48%) Finance
2 8 (9.20%) Retail
3 5 (5.75%) Advertising
4 3 (3.45%) Telecoms
5 2 (2.30%) Law
6 1 (1.15%) Legal
6 1 (1.15%) Manufacturing
Job Titles
1 17 (19.54%) Service Manager
2 9 (10.34%) Project Manager
2 9 (10.34%) Coordinator
3 8 (9.20%) Architect
3 8 (9.20%) Analyst
3 8 (9.20%) Team Leader
3 8 (9.20%) Transition Manager
4 7 (8.05%) Service Transition Manager
4 7 (8.05%) Service Design Manager
4 7 (8.05%) IT Architect
5 6 (6.90%) Service Desk Analyst
5 6 (6.90%) Support Team Leader
5 6 (6.90%) Service Analyst
6 5 (5.75%) Administrator
6 5 (5.75%) Infrastructure Architect
7 4 (4.60%) Support Engineer
7 4 (4.60%) IT Services Manager
8 3 (3.45%) Service Level Manager
8 3 (3.45%) 3rd Line Support
8 3 (3.45%) 1st Line Support
Libraries, Frameworks & Software Standards
1 7 (8.05%) XML
2 1 (1.15%) ODBC
Miscellaneous
1 14 (16.09%) Blackberry
2 9 (10.34%) Management Information System
3 7 (8.05%) NHS
4 3 (3.45%) Analytical Skills
5 1 (1.15%) CMDB
Operating Systems
1 22 (25.29%) Windows
2 6 (6.90%) Windows XP
3 5 (5.75%) Windows 7
4 4 (4.60%) UNIX
4 4 (4.60%) Windows Server 2008
4 4 (4.60%) Linux
5 3 (3.45%) Windows Server 2003
6 2 (2.30%) Apple iOS
7 1 (1.15%) Windows Server 2012
Processes & Methodologies
1 72 (82.76%) Service Management
2 62 (71.26%) ITIL
3 22 (25.29%) Service Delivery
4 19 (21.84%) Project Management
5 18 (20.69%) Change Management
6 13 (14.94%) IT Governance
7 11 (12.64%) Problem Management
7 11 (12.64%) Matrix Management
7 11 (12.64%) Stakeholder Management
8 9 (10.34%) Agile Software Development
8 9 (10.34%) Time Management
9 8 (9.20%) Release Management
9 8 (9.20%) Supplier Management
9 8 (9.20%) Workflow
10 7 (8.05%) DSDM
11 6 (6.90%) Performance Management
11 6 (6.90%) Continuous Improvement
12 5 (5.75%) Line Management
12 5 (5.75%) Data Architecture
13 4 (4.60%) Incident Management
Programming Languages
1 8 (9.20%) PowerShell
2 7 (8.05%) C#
2 7 (8.05%) VB
3 1 (1.15%) C
Qualifications
1 11 (12.64%) ITIL Certification
2 4 (4.60%) Microsoft Certification
2 4 (4.60%) MCP
2 4 (4.60%) ITIL Foundation Certificate
3 3 (3.45%) Degree
4 1 (1.15%) MCDST
4 1 (1.15%) MCSE
4 1 (1.15%) MCSA
4 1 (1.15%) CCNA
4 1 (1.15%) CCA
4 1 (1.15%) Citrix Certification
4 1 (1.15%) Cisco Certification
Quality Assurance & Compliance
1 13 (14.94%) SLA
2 9 (10.34%) QA
3 8 (9.20%) Sarbanes-Oxley
4 2 (2.30%) COBIT
5 1 (1.15%) ISO/IEC 27001
System Software
1 25 (28.74%) Active Directory
2 4 (4.60%) XenApp
3 2 (2.30%) VMware Infrastructure
4 1 (1.15%) vSphere
Systems Management
1 4 (4.60%) Norton AntiVirus
2 3 (3.45%) SCCM
2 3 (3.45%) SCOM
2 3 (3.45%) Symantec Enterprise Vault
Vendors
1 24 (27.59%) Microsoft
2 9 (10.34%) ServiceNow
3 7 (8.05%) Symantec
4 5 (5.75%) Citrix
5 4 (4.60%) CheckPoint
6 3 (3.45%) Postini
6 3 (3.45%) VMware
6 3 (3.45%) Google
7 2 (2.30%) FrontRange
8 1 (1.15%) Huawei
8 1 (1.15%) SonicWALL
8 1 (1.15%) NetApp
8 1 (1.15%) Lotus
8 1 (1.15%) Apple
8 1 (1.15%) Cisco
8 1 (1.15%) IBM
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £52,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £55,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 6 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £26,000 per annum depending on experience
Posted: 7 days ago