The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 173 166 159
Rank change year-on-year
-7 -7
Permanent jobs citing ITSM 37 29 23
As % of all permanent IT jobs located in West Yorkshire 0.77% 0.68% 0.57%
As % of the Processes & Methodologies category 0.89% 0.82% 0.71%
Number of salaries quoted 29 19 17
Average salary £45,000 £50,000 £45,000
Average salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £26,000 £40,000 £30,900
10% offered a salary of more than £51,000 £50,221 £56,000
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4163 3541 3232
As % of all permanent IT jobs located in West Yorkshire 86.62% 82.73% 80.66%
Number of salaries quoted 3312 2771 2707
Average salary £41,500 £40,000 £37,500
Average salary % change year-on-year
+3.75% +6.66%
90% offered a salary of more than £30,000 £28,000 £26,000
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Yorkshire region.

ITSM Salary Trend in West Yorkshire

ITSM
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing ITSM across the West Yorkshire region over the 3 months to 19 December 2014.

ITSM Salary Histogram in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -14 20 £27,500 -45.00% 4
Bradford - 9 £50,000 - 2
Huddersfield - 1 £30,000 -
Wakefield - 1 £33,000 -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 19 December 2014, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 80 (88.89%) Service Management
2 62 (68.89%) ITIL
3 33 (36.67%) Finance
4 28 (31.11%) Service Delivery
5 23 (25.56%) Microsoft
6 22 (24.44%) Active Directory
7 21 (23.33%) Windows
8 20 (22.22%) ITIL Certification
9 19 (21.11%) Project Management
10 17 (18.89%) MS Exchange
11 16 (17.78%) SLA
12 14 (15.56%) Change Management
13 13 (14.44%) Supplier Management
13 13 (14.44%) IT Governance
13 13 (14.44%) SharePoint
14 12 (13.33%) Blackberry
14 12 (13.33%) Blackberry Enterprise Server
14 12 (13.33%) Problem Management
14 12 (13.33%) MS Excel
15 11 (12.22%) ServiceNow
16 10 (11.11%) Symantec
16 10 (11.11%) MS Office
16 10 (11.11%) Matrix Management
17 9 (10.00%) Time Management
17 9 (10.00%) Workflow
17 9 (10.00%) Agile Software Development
17 9 (10.00%) DSDM
17 9 (10.00%) ITIL Foundation Certificate
17 9 (10.00%) QA
18 8 (8.89%) Exchange Server 2013

ITSM
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 17 (18.89%) MS Exchange
2 13 (14.44%) SharePoint
3 12 (13.33%) Blackberry Enterprise Server
4 8 (8.89%) Exchange Server 2013
5 6 (6.67%) Exchange Server 2007
6 5 (5.56%) Lync
7 4 (4.44%) Exchange Server 2010
8 1 (1.11%) WebSphere
8 1 (1.11%) IBM Notes
8 1 (1.11%) Apache
Applications
1 12 (13.33%) MS Excel
2 10 (11.11%) MS Office
3 2 (2.22%) MS Visio
4 1 (1.11%) MS PowerPoint
Cloud Services
1 4 (4.44%) Google Apps
Communications & Networking
1 8 (8.89%) Internet
2 6 (6.67%) Asterisk PBX
2 6 (6.67%) SMS
2 6 (6.67%) VoIP
2 6 (6.67%) POP3
2 6 (6.67%) FTP
2 6 (6.67%) DNS
3 4 (4.44%) S/MIME
3 4 (4.44%) Unified Communications
4 1 (1.11%) Firewall
4 1 (1.11%) Network Security
4 1 (1.11%) Intranet
Database & Business Intelligence
1 6 (6.67%) SQL Server
1 6 (6.67%) SQL Server 2008
2 3 (3.33%) MySQL
3 1 (1.11%) DB2
Development Applications
1 4 (4.44%) Visual Studio
General
1 33 (36.67%) Finance
2 6 (6.67%) Retail
3 5 (5.56%) Advertising
4 3 (3.33%) Law
4 3 (3.33%) Telecoms
5 2 (2.22%) Manufacturing
6 1 (1.11%) Legal
Job Titles
1 16 (17.78%) Service Manager
2 15 (16.67%) Analyst
3 9 (10.00%) Architect
3 9 (10.00%) Project Manager
3 9 (10.00%) Service Analyst
4 8 (8.89%) Service Desk Analyst
5 7 (7.78%) IT Architect
6 6 (6.67%) Support Team Leader
6 6 (6.67%) Team Leader
6 6 (6.67%) Support Engineer
6 6 (6.67%) Coordinator
7 5 (5.56%) Infrastructure Architect
7 5 (5.56%) Change Analyst
8 4 (4.44%) Problem Manager
8 4 (4.44%) Delivery Manager
8 4 (4.44%) Services Delivery Manager
9 3 (3.33%) Change Manager
9 3 (3.33%) Service Desk Manager
9 3 (3.33%) 1st Line Support
9 3 (3.33%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (4.44%) XML
2 1 (1.11%) ODBC
2 1 (1.11%) Middleware
Miscellaneous
1 12 (13.33%) Blackberry
2 7 (7.78%) Management Information System
2 7 (7.78%) Analytical Skills
3 4 (4.44%) NHS
4 3 (3.33%) CMDB
5 1 (1.11%) Statistics
5 1 (1.11%) Taxonomies
Operating Systems
1 21 (23.33%) Windows
2 7 (7.78%) Linux
2 7 (7.78%) UNIX
2 7 (7.78%) Windows 7
3 6 (6.67%) Windows XP
4 5 (5.56%) Windows Server 2008
5 4 (4.44%) Windows Server 2003
6 1 (1.11%) Apple iOS
6 1 (1.11%) Windows Server 2012
Processes & Methodologies
1 80 (88.89%) Service Management
2 62 (68.89%) ITIL
3 28 (31.11%) Service Delivery
4 19 (21.11%) Project Management
5 14 (15.56%) Change Management
6 13 (14.44%) Supplier Management
6 13 (14.44%) IT Governance
7 12 (13.33%) Problem Management
8 10 (11.11%) Matrix Management
9 9 (10.00%) Time Management
9 9 (10.00%) Workflow
9 9 (10.00%) Agile Software Development
9 9 (10.00%) DSDM
10 8 (8.89%) Release Management
10 8 (8.89%) Continuous Improvement
11 7 (7.78%) Performance Management
12 6 (6.67%) Stakeholder Management
13 5 (5.56%) E-Commerce
13 5 (5.56%) Data Architecture
13 5 (5.56%) Coaching
Programming Languages
1 5 (5.56%) PowerShell
2 4 (4.44%) C#
2 4 (4.44%) VB
3 1 (1.11%) C
3 1 (1.11%) SQL
Qualifications
1 20 (22.22%) ITIL Certification
2 9 (10.00%) ITIL Foundation Certificate
3 3 (3.33%) Microsoft Certification
3 3 (3.33%) Degree
3 3 (3.33%) MCP
4 1 (1.11%) MCSE
4 1 (1.11%) MCSA
4 1 (1.11%) CCNA
4 1 (1.11%) CCA
4 1 (1.11%) Citrix Certification
4 1 (1.11%) Cisco Certification
Quality Assurance & Compliance
1 16 (17.78%) SLA
2 9 (10.00%) QA
3 5 (5.56%) Sarbanes-Oxley
4 2 (2.22%) COBIT
System Software
1 22 (24.44%) Active Directory
2 6 (6.67%) XenApp
3 2 (2.22%) VMware Infrastructure
4 1 (1.11%) vSphere
Systems Management
1 6 (6.67%) Norton AntiVirus
2 4 (4.44%) SCOM
2 4 (4.44%) Symantec Enterprise Vault
3 3 (3.33%) SCCM
Vendors
1 23 (25.56%) Microsoft
2 11 (12.22%) ServiceNow
3 10 (11.11%) Symantec
4 7 (7.78%) Citrix
5 6 (6.67%) CheckPoint
6 4 (4.44%) Postini
6 4 (4.44%) Google
7 3 (3.33%) VMware
7 3 (3.33%) IBM
8 2 (2.22%) Apple
8 2 (2.22%) FrontRange
8 2 (2.22%) Huawei
9 1 (1.11%) SonicWALL
9 1 (1.11%) Cisco
9 1 (1.11%) NetApp
9 1 (1.11%) Lotus
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: Yesterday
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + bonus/progression
Posted: 3 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + Bonus + Package
Posted: 3 days ago
Rawdon, Leeds
EMIS
Salary: Up to £26,000 per year plus excellent benefits
Posted: 17 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £26,000 per annum dependent on level of experience
Posted: 23 days ago