The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 242 246 218
Rank change year-on-year
+4 -28
Permanent jobs requiring a 2nd Line Support Analyst 13 10 8
As % of all permanent IT jobs located in Yorkshire 0.17% 0.14% 0.14%
As % of the Job Titles category 0.18% 0.14% 0.15%
Number of salaries quoted 6 9 8
Average salary £25,000 £21,500 £20,000
Average salary % change year-on-year
+16.27% +7.50%
90% offered a salary of more than £21,500 £19,400 £18,400
10% offered a salary of more than £30,000 £22,500 £22,150
UK excluding London average salary £25,000 £23,000 £24,000
% change year-on-year
+8.69% -4.16%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7260 7016 5495
As % of all permanent IT jobs located in Yorkshire 97.57% 95.56% 96.07%
Number of salaries quoted 5874 5521 4384
Average salary £38,000 £37,500 £35,000
Average salary % change year-on-year
+1.33% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

2nd Line Support Analyst Salary Trend in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire +2 7 £30,000 +39.53%
West Yorkshire -5 6 £23,500 +18.98% 2
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 March 2015, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 20 (95.24%) Windows
2 18 (85.71%) Active Directory
3 15 (71.43%) Citrix
3 15 (71.43%) MS Exchange
4 14 (66.67%) Windows 7
5 13 (61.90%) MS Office
5 13 (61.90%) DHCP
5 13 (61.90%) DNS
6 11 (52.38%) SLA
6 11 (52.38%) TCP/IP
7 10 (47.62%) Dell
7 10 (47.62%) Thin Client
7 10 (47.62%) Blackberry
7 10 (47.62%) Blackberry Enterprise Server
7 10 (47.62%) Network Management
7 10 (47.62%) Change Control
7 10 (47.62%) Fat Client
7 10 (47.62%) ISMS
7 10 (47.62%) ISO/IEC 27001
7 10 (47.62%) Information Security Management
7 10 (47.62%) Security Management
7 10 (47.62%) Management Information System
7 10 (47.62%) Information Security
8 7 (33.33%) MS Excel
9 6 (28.57%) ITIL
9 6 (28.57%) Windows 8
10 5 (23.81%) VMware Infrastructure
10 5 (23.81%) VMware
11 4 (19.05%) Microsoft
12 3 (14.29%) SAN

2nd Line Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 30 March 2015, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (71.43%) MS Exchange
2 10 (47.62%) Blackberry Enterprise Server
Applications
1 13 (61.90%) MS Office
2 7 (33.33%) MS Excel
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 13 (61.90%) DHCP
1 13 (61.90%) DNS
2 11 (52.38%) TCP/IP
3 3 (14.29%) SAN
4 1 (4.76%) Firewall
4 1 (4.76%) VPN
4 1 (4.76%) FTP
4 1 (4.76%) LAN
4 1 (4.76%) VoIP
4 1 (4.76%) WAN
General
1 1 (4.76%) Telecoms
1 1 (4.76%) Advertising
Miscellaneous
1 10 (47.62%) Thin Client
1 10 (47.62%) Blackberry
1 10 (47.62%) Management Information System
1 10 (47.62%) Fat Client
2 2 (9.52%) Statistics
Operating Systems
1 20 (95.24%) Windows
2 14 (66.67%) Windows 7
3 6 (28.57%) Windows 8
4 3 (14.29%) Windows Server 2008
5 1 (4.76%) Windows XP
5 1 (4.76%) Windows Server 2003
5 1 (4.76%) Windows Vista
Processes & Methodologies
1 10 (47.62%) Information Security Management
1 10 (47.62%) Security Management
1 10 (47.62%) Information Security
1 10 (47.62%) ISMS
1 10 (47.62%) Network Management
1 10 (47.62%) Change Control
2 6 (28.57%) ITIL
3 2 (9.52%) Root Cause Analysis
3 2 (9.52%) Mentoring
3 2 (9.52%) Coaching
3 2 (9.52%) Workflow
3 2 (9.52%) Stakeholder Management
Qualifications
1 1 (4.76%) MCP
1 1 (4.76%) MCSE
1 1 (4.76%) MCSA
1 1 (4.76%) CCA
1 1 (4.76%) Citrix Certification
1 1 (4.76%) Microsoft Certification
1 1 (4.76%) VMware Certified Professional (VCP)
1 1 (4.76%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (52.38%) SLA
2 10 (47.62%) ISO/IEC 27001
System Software
1 18 (85.71%) Active Directory
2 5 (23.81%) VMware Infrastructure
3 2 (9.52%) Hyper-V
Vendors
1 15 (71.43%) Citrix
2 10 (47.62%) Dell
3 5 (23.81%) VMware
4 4 (19.05%) Microsoft
Bradford, West Yorkshire
Techsearch Technology
Salary: From £17,000 to £24,000 per annum
Posted: 21 hours ago
Huddersfield, West Yorkshire
Circle Recruitment
Salary: £20000 - £22000 per annum + benefits
Posted: 3 days ago