The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 205 217 219
Rank change year-on-year
+12 +2
Permanent jobs requiring a 2nd Line Support Analyst 43 45 50
As % of all permanent IT jobs located in Yorkshire 0.69% 0.63% 0.67%
As % of the Job Titles category 0.70% 0.64% 0.68%
Number of salaries quoted 33 43 47
Average salary £25,000 £22,500 £25,000
Average salary % change year-on-year
+11.11% -10.00%
UK excluding London average salary £26,250 £24,000 £24,000
% change year-on-year
+9.37% -
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6112 7040 7307
As % of all permanent IT jobs located in Yorkshire 97.37% 98.05% 97.56%
Number of salaries quoted 5065 5647 5776
Average salary £38,625 £38,000 £37,500
Average salary % change year-on-year
+1.64% +1.33%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £55,000 £51,870 £52,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

2nd Line Support Analyst Salary Trend in Yorkshire

2nd Line Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Yorkshire region over the 3 months to 29 April 2016.

2nd Line Support Analyst Salary Histogram in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -3 22 £23,500 +6.81% 2
North Yorkshire +18 18 £25,000 -40.47%
South Yorkshire +10 3 £25,000 +4.16%
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 April 2016, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 67 (77.91%) Windows
2 56 (65.12%) Active Directory
3 53 (61.63%) Windows Server
4 51 (59.30%) Microsoft
5 40 (46.51%) ITIL
6 36 (41.86%) MS Office
7 33 (38.37%) MS Excel
8 27 (31.40%) VMware
9 25 (29.07%) Windows 7
10 21 (24.42%) VMware Infrastructure
11 19 (22.09%) SQL
11 19 (22.09%) MS Exchange
12 18 (20.93%) SLA
12 18 (20.93%) Time Management
13 17 (19.77%) Cisco Certification
13 17 (19.77%) CCNA
14 14 (16.28%) Microsoft Certification
15 13 (15.12%) Citrix
15 13 (15.12%) Cisco
16 11 (12.79%) Windows Server 2008
16 11 (12.79%) Retail
17 10 (11.63%) Windows Server 2012
17 10 (11.63%) TCP/IP
17 10 (11.63%) MCSE
18 9 (10.47%) Windows 8
18 9 (10.47%) MS PowerPoint
19 8 (9.30%) User Acceptance Testing
19 8 (9.30%) Driving Licence
19 8 (9.30%) DHCP
19 8 (9.30%) Intranet

2nd Line Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 29 April 2016, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (22.09%) MS Exchange
2 5 (5.81%) Exchange Server 2013
3 4 (4.65%) SharePoint
4 1 (1.16%) Exchange Server 2007
4 1 (1.16%) Exchange Server 2010
Applications
1 36 (41.86%) MS Office
2 33 (38.37%) MS Excel
3 9 (10.47%) MS PowerPoint
Business Applications
1 2 (2.33%) Magento
Cloud Services
1 2 (2.33%) Office 365
Communications & Networking
1 10 (11.63%) TCP/IP
2 8 (9.30%) DHCP
2 8 (9.30%) DNS
2 8 (9.30%) Intranet
3 7 (8.14%) Internet
4 4 (4.65%) LAN
5 3 (3.49%) SAN
5 3 (3.49%) VoIP
6 1 (1.16%) ATM
6 1 (1.16%) Skype
6 1 (1.16%) WAN
Database & Business Intelligence
1 1 (1.16%) Oracle Reports
1 1 (1.16%) SQL Server
1 1 (1.16%) SQL Server 2008
1 1 (1.16%) SQL Server 2012
General
1 11 (12.79%) Retail
2 6 (6.98%) Telecoms
3 5 (5.81%) Finance
4 4 (4.65%) Legal
5 1 (1.16%) Manufacturing
5 1 (1.16%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (9.30%) CSS
1 8 (9.30%) HTML
2 1 (1.16%) .NET
2 1 (1.16%) COM
2 1 (1.16%) X-Windows
Miscellaneous
1 8 (9.30%) Driving Licence
2 3 (3.49%) iSeries
2 3 (3.49%) Replication
3 1 (1.16%) Blackberry
3 1 (1.16%) EPoS
3 1 (1.16%) Mainframe
Operating Systems
1 67 (77.91%) Windows
2 53 (61.63%) Windows Server
3 25 (29.07%) Windows 7
4 11 (12.79%) Windows Server 2008
5 10 (11.63%) Windows Server 2012
6 9 (10.47%) Windows 8
7 4 (4.65%) Windows Server 2003
8 3 (3.49%) Windows XP
9 2 (2.33%) Windows 10
10 1 (1.16%) Linux
Processes & Methodologies
1 40 (46.51%) ITIL
2 18 (20.93%) Time Management
3 8 (9.30%) E-Commerce
3 8 (9.30%) User Acceptance Testing
4 5 (5.81%) ITIL V3
4 5 (5.81%) Ticket Management
5 4 (4.65%) ERP
5 4 (4.65%) Service Management
6 3 (3.49%) ISMS
6 3 (3.49%) Network Monitoring
6 3 (3.49%) Security Management
7 2 (2.33%) PRINCE
7 2 (2.33%) PRINCE2
7 2 (2.33%) Project Management
8 1 (1.16%) CRM
8 1 (1.16%) Logistics
8 1 (1.16%) Service Delivery
Programming Languages
1 19 (22.09%) SQL
2 1 (1.16%) JavaScript
Qualifications
1 17 (19.77%) CCNA
1 17 (19.77%) Cisco Certification
2 14 (16.28%) Microsoft Certification
3 10 (11.63%) MCSE
4 4 (4.65%) MCDST
4 4 (4.65%) MOS
5 2 (2.33%) ITIL Certification
5 2 (2.33%) PRINCE2 Certification
6 1 (1.16%) MCITP
6 1 (1.16%) MCP
6 1 (1.16%) MCTS
Quality Assurance & Compliance
1 18 (20.93%) SLA
2 4 (4.65%) PCI DSS
3 1 (1.16%) ISO/IEC 27001
System Software
1 56 (65.12%) Active Directory
2 21 (24.42%) VMware Infrastructure
3 3 (3.49%) Hyper-V
4 1 (1.16%) BitLocker
Systems Management
1 5 (5.81%) SCCM
2 4 (4.65%) Systems Management Server (SMS)
3 3 (3.49%) Backup Exec
3 3 (3.49%) SCOM
Vendors
1 51 (59.30%) Microsoft
2 27 (31.40%) VMware
3 13 (15.12%) Cisco
3 13 (15.12%) Citrix
4 6 (6.98%) BroadSoft
5 4 (4.65%) IBM
6 3 (3.49%) Oracle
6 3 (3.49%) Symantec
6 3 (3.49%) Veeam
7 2 (2.33%) JD Edwards
8 1 (1.16%) Remedy
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £23,500 per annum Plus Benefits
Posted: 2 days ago
Wakefield, West Yorkshire
Chassam Contract
Salary: £25,000 per annum + benefits
Posted: 3 days ago