The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 227 220 220
Rank change year-on-year
-7 0
Permanent jobs requiring a 2nd Line Support Analyst 17 32 6
As % of all permanent IT jobs located in Yorkshire 0.26% 0.44% 0.11%
As % of the Job Titles category 0.27% 0.46% 0.12%
Number of salaries quoted 16 30 6
Average salary £22,500 £21,000 £20,000
Average salary % change year-on-year
+7.14% +5.00%
90% offered a salary of more than £19,000 £19,750 £19,500
10% offered a salary of more than £25,000 £23,250 £21,750
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6346 7014 5113
As % of all permanent IT jobs located in Yorkshire 96.22% 96.25% 94.51%
Number of salaries quoted 5218 5531 4054
Average salary £40,000 £37,500 £35,500
Average salary % change year-on-year
+6.66% +5.63%
90% offered a salary of more than £25,000 £23,000 £23,000
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

2nd Line Support Analyst Salary Trend in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -9 10 £21,500 +2.38% 2
North Yorkshire +7 5 £25,000 +11.11%
South Yorkshire +10 2 £20,000 -4.76%
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 August 2015, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 27 (96.43%) Windows
2 21 (75.00%) Active Directory
3 16 (57.14%) Microsoft
4 15 (53.57%) TCP/IP
5 13 (46.43%) VMware
5 13 (46.43%) Windows Server 2008
6 12 (42.86%) VMware Infrastructure
7 11 (39.29%) Exchange Server 2010
7 11 (39.29%) Windows Server 2003
7 11 (39.29%) SQL
7 11 (39.29%) ITIL
7 11 (39.29%) MS Exchange
7 11 (39.29%) Windows Server 2012
8 10 (35.71%) LAN
8 10 (35.71%) WAN
9 9 (32.14%) SAN
9 9 (32.14%) HP
9 9 (32.14%) Citrix
10 8 (28.57%) EMC
10 8 (28.57%) NetApp
10 8 (28.57%) LDAP
10 8 (28.57%) Linux
10 8 (28.57%) UNIX
10 8 (28.57%) Nimsoft
10 8 (28.57%) vSphere
10 8 (28.57%) Isilon
10 8 (28.57%) VMware ESXi
10 8 (28.57%) NAS
10 8 (28.57%) XenApp
10 8 (28.57%) XenServer

2nd Line Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 August 2015, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (39.29%) MS Exchange
1 11 (39.29%) Exchange Server 2010
2 8 (28.57%) Exchange Server 2013
2 8 (28.57%) Exchange Server 2003
2 8 (28.57%) Exchange Server 2007
Applications
1 6 (21.43%) MS Office
2 3 (10.71%) MS Excel
2 3 (10.71%) MS Visio
Communications & Networking
1 15 (53.57%) TCP/IP
2 10 (35.71%) LAN
2 10 (35.71%) WAN
3 9 (32.14%) SAN
4 8 (28.57%) NAS
4 8 (28.57%) LDAP
5 6 (21.43%) DNS
6 5 (17.86%) VoIP
7 4 (14.29%) VPN
8 3 (10.71%) DHCP
8 3 (10.71%) NetScaler
9 1 (3.57%) Firewall
Database & Business Intelligence
1 2 (7.14%) SQL Server
General
1 1 (3.57%) Retail
Miscellaneous
1 1 (3.57%) Management Information System
1 1 (3.57%) Statistics
1 1 (3.57%) Data Integration
Operating Systems
1 27 (96.43%) Windows
2 13 (46.43%) Windows Server 2008
3 11 (39.29%) Windows Server 2003
3 11 (39.29%) Windows Server 2012
4 8 (28.57%) UNIX
4 8 (28.57%) Linux
5 7 (25.00%) Windows 7
6 5 (17.86%) Windows 8
6 5 (17.86%) Windows 2000
7 4 (14.29%) Windows XP
8 3 (10.71%) Windows 2000 Server
Processes & Methodologies
1 11 (39.29%) ITIL
2 5 (17.86%) BCP
3 1 (3.57%) Workflow
3 1 (3.57%) Root Cause Analysis
3 1 (3.57%) Mentoring
3 1 (3.57%) Coaching
Programming Languages
1 11 (39.29%) SQL
Qualifications
1 5 (17.86%) CCNA
1 5 (17.86%) Cisco Certification
2 1 (3.57%) MCP
Quality Assurance & Compliance
1 3 (10.71%) SLA
System Software
1 21 (75.00%) Active Directory
2 12 (42.86%) VMware Infrastructure
3 8 (28.57%) XenApp
3 8 (28.57%) XenServer
3 8 (28.57%) vSphere
3 8 (28.57%) VMware ESXi
3 8 (28.57%) vCloud
4 5 (17.86%) Hyper-V
Systems Management
1 5 (17.86%) OpenView
2 1 (3.57%) Backup Exec
2 1 (3.57%) AirWatch
Vendors
1 16 (57.14%) Microsoft
2 13 (46.43%) VMware
3 9 (32.14%) HP
3 9 (32.14%) Citrix
4 8 (28.57%) NetApp
4 8 (28.57%) EMC
4 8 (28.57%) Veeam
4 8 (28.57%) Isilon
4 8 (28.57%) Nimsoft
4 8 (28.57%) Zerto
5 6 (21.43%) Cisco
6 5 (17.86%) BT
7 1 (3.57%) Northgate
7 1 (3.57%) Civica
7 1 (3.57%) CheckPoint
7 1 (3.57%) Trustwave
Leeds, West Yorkshire
Spring Technology
Salary: £20000 - £25000 per annum
Posted: 4 hours ago
Huddersfield, West Yorkshire
Integrity IT Solutions
Salary: From £20,000 to £24,000 per annum £20,000 to £24,000 + Benefits
Posted: Yesterday