The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 214 207 222
Rank change year-on-year
-7 +15
Permanent jobs requiring a 2nd Line Support Analyst 42 57 32
As % of all permanent IT jobs located in Yorkshire 0.67% 0.79% 0.48%
As % of the Job Titles category 0.69% 0.81% 0.49%
Number of salaries quoted 41 44 32
Average salary £24,000 £22,500 £22,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £20,000 £21,045 £20,500
10% offered a salary of more than £25,000 £42,000 £26,000
UK excluding London average salary £25,000 £25,000 £23,750
% change year-on-year
- +5.26%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6107 7038 6562
As % of all permanent IT jobs located in Yorkshire 96.91% 98.16% 97.65%
Number of salaries quoted 5102 5826 5054
Average salary £40,000 £37,500 £36,500
Average salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

2nd Line Support Analyst Salary Trend in Yorkshire

2nd Line Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Yorkshire region over the 3 months to 12 February 2016.

2nd Line Support Analyst Salary Histogram in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -13 27 £22,500 -
North Yorkshire +17 12 £25,000 -40.47% 1
South Yorkshire +3 3 £24,000 - 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 12 February 2016, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 70 (92.11%) Windows
2 55 (72.37%) Active Directory
3 54 (71.05%) Windows Server
4 49 (64.47%) Microsoft
5 44 (57.89%) ITIL
6 36 (47.37%) MS Office
7 27 (35.53%) MS Excel
8 26 (34.21%) Windows 7
9 25 (32.89%) VMware
10 21 (27.63%) SLA
11 20 (26.32%) SQL
12 19 (25.00%) CCNA
12 19 (25.00%) Cisco Certification
12 19 (25.00%) VMware Infrastructure
13 17 (22.37%) TCP/IP
14 16 (21.05%) MS Exchange
15 15 (19.74%) Windows Server 2008
16 14 (18.42%) Windows Server 2012
16 14 (18.42%) Citrix
17 12 (15.79%) DHCP
17 12 (15.79%) DNS
17 12 (15.79%) Exchange Server 2013
18 9 (11.84%) Time Management
19 8 (10.53%) Cisco
20 6 (7.89%) Finance
20 6 (7.89%) BroadSoft
20 6 (7.89%) Windows 8
21 5 (6.58%) NetScaler
21 5 (6.58%) Driving Licence
21 5 (6.58%) XenApp

2nd Line Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 12 February 2016, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (21.05%) MS Exchange
2 12 (15.79%) Exchange Server 2013
3 2 (2.63%) SharePoint
4 1 (1.32%) Exchange Server 2007
4 1 (1.32%) Exchange Server 2010
Applications
1 36 (47.37%) MS Office
2 27 (35.53%) MS Excel
Cloud Services
1 2 (2.63%) Office 365
Communications & Networking
1 17 (22.37%) TCP/IP
2 12 (15.79%) DHCP
2 12 (15.79%) DNS
3 5 (6.58%) NetScaler
4 4 (5.26%) LAN
4 4 (5.26%) VoIP
5 1 (1.32%) ATM
5 1 (1.32%) Internet
5 1 (1.32%) Skype
5 1 (1.32%) WAN
Database & Business Intelligence
1 1 (1.32%) MySQL
1 1 (1.32%) Oracle Reports
1 1 (1.32%) SQL Server
1 1 (1.32%) SQL Server 2008
1 1 (1.32%) SQL Server 2012
General
1 6 (7.89%) Finance
2 4 (5.26%) Legal
2 4 (5.26%) Telecoms
3 1 (1.32%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.32%) X-Windows
Miscellaneous
1 5 (6.58%) Driving Licence
2 2 (2.63%) Analytical Skills
3 1 (1.32%) Blackberry
3 1 (1.32%) EPoS
3 1 (1.32%) Mainframe
3 1 (1.32%) Replication
Operating Systems
1 70 (92.11%) Windows
2 54 (71.05%) Windows Server
3 26 (34.21%) Windows 7
4 15 (19.74%) Windows Server 2008
5 14 (18.42%) Windows Server 2012
6 6 (7.89%) Windows 8
7 5 (6.58%) Windows XP
8 4 (5.26%) Windows Server 2003
9 2 (2.63%) Linux
9 2 (2.63%) Windows 10
Processes & Methodologies
1 44 (57.89%) ITIL
2 9 (11.84%) Time Management
3 4 (5.26%) ERP
3 4 (5.26%) Service Management
4 3 (3.95%) ITIL V3
5 2 (2.63%) Information Security
5 2 (2.63%) PRINCE
5 2 (2.63%) PRINCE2
5 2 (2.63%) Project Management
5 2 (2.63%) Service Delivery
6 1 (1.32%) Change Management
6 1 (1.32%) ISMS
6 1 (1.32%) Logistics
6 1 (1.32%) Security Management
6 1 (1.32%) Ticket Management
Programming Languages
1 20 (26.32%) SQL
2 1 (1.32%) PHP
Qualifications
1 19 (25.00%) CCNA
1 19 (25.00%) Cisco Certification
2 4 (5.26%) MCDST
2 4 (5.26%) Microsoft Certification
2 4 (5.26%) MOS
3 2 (2.63%) PRINCE2 Certification
4 1 (1.32%) Degree
Quality Assurance & Compliance
1 21 (27.63%) SLA
2 1 (1.32%) ISO/IEC 27001
System Software
1 55 (72.37%) Active Directory
2 19 (25.00%) VMware Infrastructure
3 5 (6.58%) XenApp
3 5 (6.58%) XenServer
4 4 (5.26%) Hyper-V
Systems Management
1 4 (5.26%) Systems Management Server (SMS)
2 2 (2.63%) SCCM
3 1 (1.32%) Backup Exec
3 1 (1.32%) SCOM
Vendors
1 49 (64.47%) Microsoft
2 25 (32.89%) VMware
3 14 (18.42%) Citrix
4 8 (10.53%) Cisco
5 6 (7.89%) BroadSoft
6 3 (3.95%) Oracle
7 2 (2.63%) JD Edwards
8 1 (1.32%) IBM
8 1 (1.32%) Remedy
8 1 (1.32%) Symantec
8 1 (1.32%) Veeam
Sheffield, South Yorkshire
Blue Octopus Recruitment LLP
Posted: 2 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £30,000 per annum plus additional benefits
Posted: 2 days ago