The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 26 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
26 May 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank 206 207 197
Rank change year-on-year
+1 -10
Permanent jobs requiring a 2nd Line Support Analyst 7 9 2
As % of all permanent IT jobs located in Yorkshire 0.128% 0.173% 0.040%
As % of the Job Titles category 0.135% 0.179% 0.041%
Number of salaries quoted 7 9 2
Average salary £20,000 £22,000 £25,000
Average salary % change year-on-year
-9.09% -12.00%
90% offered a salary of more than £18,800 £19,800 £21,000
10% offered a salary of more than £21,400 £24,000 £29,000
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
All Job Titles
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5193 5027 4862
As % of all permanent IT jobs located in Yorkshire 95.20% 96.84% 96.14%
Number of salaries quoted 4117 4176 4119
Average salary £35,000 £34,000 £33,000
Average salary % change year-on-year
+2.94% +3.03%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Analyst
England

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

Yorkshire 2nd Line Support Analyst Salary Trend

2nd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 26 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire -1 7 £20,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 26 May 2013, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 12 (92.31%) Windows
2 8 (61.54%) Active Directory
3 7 (53.85%) Microsoft
4 6 (46.15%) Windows XP
4 6 (46.15%) VMware
4 6 (46.15%) Windows Server 2008
4 6 (46.15%) Windows 7
5 5 (38.46%) SQL Server
5 5 (38.46%) ITIL
6 4 (30.77%) MS Office
6 4 (30.77%) MS Excel
6 4 (30.77%) Windows Server 2003
7 3 (23.08%) Crystal Reports
7 3 (23.08%) Cognos
7 3 (23.08%) EDI
7 3 (23.08%) ERP
7 3 (23.08%) MS Exchange
7 3 (23.08%) TCP/IP
7 3 (23.08%) HP
7 3 (23.08%) Sage
7 3 (23.08%) Replication
7 3 (23.08%) Magma
7 3 (23.08%) Windows Vista
7 3 (23.08%) Line 500
7 3 (23.08%) Time Management
7 3 (23.08%) VMware Infrastructure
7 3 (23.08%) Veeam
8 2 (15.38%) SQL
8 2 (15.38%) PBX
8 2 (15.38%) WAN

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 26 May 2013, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (23.08%) EDI
Application Platforms
1 3 (23.08%) MS Exchange
2 1 (7.692%) SharePoint
2 1 (7.692%) Exchange Server 2010
Applications
1 4 (30.77%) MS Excel
1 4 (30.77%) MS Office
Business Applications
1 3 (23.08%) Line 500
Communications & Networking
1 3 (23.08%) TCP/IP
2 2 (15.38%) NAS
2 2 (15.38%) WAN
2 2 (15.38%) PBX
3 1 (7.692%) VoIP
3 1 (7.692%) LAN
3 1 (7.692%) Internet
Database & Business Intelligence
1 5 (38.46%) SQL Server
2 3 (23.08%) Crystal Reports
General
1 1 (7.692%) Telecoms
1 1 (7.692%) Finance
Miscellaneous
1 3 (23.08%) Replication
2 2 (15.38%) Blackberry
Operating Systems
1 12 (92.31%) Windows
2 6 (46.15%) Windows XP
2 6 (46.15%) Windows Server 2008
2 6 (46.15%) Windows 7
3 4 (30.77%) Windows Server 2003
4 3 (23.08%) Windows Vista
Processes & Methodologies
1 5 (38.46%) ITIL
2 3 (23.08%) ERP
2 3 (23.08%) Time Management
3 1 (7.692%) Service Management
3 1 (7.692%) Document Management
3 1 (7.692%) Problem Management
Programming Languages
1 2 (15.38%) SQL
2 1 (7.692%) Shell Script
System Software
1 8 (61.54%) Active Directory
2 3 (23.08%) VMware Infrastructure
3 2 (15.38%) Terminal Server
Systems Management
1 1 (7.692%) OpenView
1 1 (7.692%) SCCM
Vendors
1 7 (53.85%) Microsoft
2 6 (46.15%) VMware
3 3 (23.08%) Cognos
3 3 (23.08%) Sage
3 3 (23.08%) HP
3 3 (23.08%) Veeam
3 3 (23.08%) Magma
4 2 (15.38%) Wyse
5 1 (7.692%) SAP
5 1 (7.692%) Oracle
5 1 (7.692%) Citrix