The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 218 212 198
Rank change year-on-year
-6 -14
Permanent jobs requiring a 2nd Line Support Analyst 28 7 27
As % of all permanent IT jobs located in Yorkshire 0.39% 0.13% 0.48%
As % of the Job Titles category 0.41% 0.14% 0.50%
Number of salaries quoted 24 7 27
Average salary £20,500 £20,000 £23,500
Average salary % change year-on-year
+2.50% -14.89%
90% offered a salary of more than £18,100 £19,600 £17,800
10% offered a salary of more than £23,000 £21,600 £45,000
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6842 5023 5376
As % of all permanent IT jobs located in Yorkshire 96.50% 94.40% 96.38%
Number of salaries quoted 5452 3929 4405
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £22,500 £23,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Analyst
England

2nd Line Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

2nd Line Support Analyst Salary Trend in Yorkshire

2nd Line Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Yorkshire region over the 3 months to 31 July 2014.

2nd Line Support Analyst Salary Histogram in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -16 26 £20,000 -4.76% 7
North Yorkshire -15 1 £22,500 +12.50%
South Yorkshire - 1 £21,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 31 July 2014, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 44 (84.62%) Active Directory
2 29 (55.77%) Microsoft
3 25 (48.08%) Windows
4 20 (38.46%) VMware
5 18 (34.62%) MS Exchange
6 17 (32.69%) MS Office
6 17 (32.69%) Citrix
7 16 (30.77%) SharePoint
8 14 (26.92%) Windows XP
9 13 (25.00%) MS Excel
10 12 (23.08%) DHCP
10 12 (23.08%) DNS
10 12 (23.08%) Cisco
11 11 (21.15%) ITIL
12 10 (19.23%) SCCM
12 10 (19.23%) Windows Server 2008
12 10 (19.23%) Windows 7
12 10 (19.23%) Office 365
12 10 (19.23%) SharePoint 2013
13 9 (17.31%) Windows Server 2003
13 9 (17.31%) Internet
14 6 (11.54%) SharePoint 2010
14 6 (11.54%) Root Cause Analysis
14 6 (11.54%) Firewall
14 6 (11.54%) Cisco IOS
14 6 (11.54%) Pegasus
14 6 (11.54%) Sage
15 5 (9.62%) Terminal Services
15 5 (9.62%) WAN
15 5 (9.62%) ADSL

2nd Line Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 31 July 2014, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (34.62%) MS Exchange
2 16 (30.77%) SharePoint
3 10 (19.23%) SharePoint 2013
4 6 (11.54%) SharePoint 2010
5 1 (1.92%) IIS
5 1 (1.92%) Exchange Server 2010
Applications
1 17 (32.69%) MS Office
2 13 (25.00%) MS Excel
3 1 (1.92%) MS Visio
Cloud Services
1 10 (19.23%) Office 365
Communications & Networking
1 12 (23.08%) DHCP
1 12 (23.08%) DNS
2 9 (17.31%) Internet
3 6 (11.54%) Firewall
3 6 (11.54%) Cisco IOS
4 5 (9.62%) WAN
4 5 (9.62%) ADSL
4 5 (9.62%) LAN
4 5 (9.62%) MPLS
5 3 (5.77%) TCP/IP
6 1 (1.92%) VoIP
Database & Business Intelligence
1 2 (3.85%) SQL Server
2 1 (1.92%) MySQL
General
1 1 (1.92%) Finance
1 1 (1.92%) French Language
Libraries, Frameworks & Software Standards
1 1 (1.92%) .NET
Miscellaneous
1 4 (7.69%) Blackberry
2 1 (1.92%) Device Driver
Operating Systems
1 25 (48.08%) Windows
2 14 (26.92%) Windows XP
3 10 (19.23%) Windows Server 2008
3 10 (19.23%) Windows 7
4 9 (17.31%) Windows Server 2003
5 3 (5.77%) Windows Server 2012
6 1 (1.92%) Windows 2000
Processes & Methodologies
1 11 (21.15%) ITIL
2 6 (11.54%) Root Cause Analysis
3 4 (7.69%) Incident Management
4 3 (5.77%) Problem Management
5 2 (3.85%) Continuous Improvement
5 2 (3.85%) Technical Analysis
6 1 (1.92%) B2B
6 1 (1.92%) E-Procurement
6 1 (1.92%) Validation
Programming Languages
1 4 (7.69%) SQL
2 1 (1.92%) VB
2 1 (1.92%) PHP
2 1 (1.92%) PHP5
Qualifications
1 1 (1.92%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (7.69%) SLA
System Software
1 44 (84.62%) Active Directory
2 5 (9.62%) Terminal Services
Systems Management
1 10 (19.23%) SCCM
Vendors
1 29 (55.77%) Microsoft
2 20 (38.46%) VMware
3 17 (32.69%) Citrix
4 12 (23.08%) Cisco
5 6 (11.54%) Pegasus
5 6 (11.54%) Sage
6 5 (9.62%) SonicWALL
6 5 (9.62%) Dell
6 5 (9.62%) WatchGuard
7 1 (1.92%) HP
7 1 (1.92%) Symantec
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