The statistics below represent IT jobs advertised across the Yorkshire region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / Yorkshire
Rank 180 216 194
Rank change year-on-year
+36 -22
Permanent jobs requiring a 2nd Line Support Analyst 43 39 62
As % of all permanent IT jobs located in Yorkshire 0.82% 0.61% 0.87%
As % of the Job Titles category 0.84% 0.63% 0.88%
Number of salaries quoted 41 38 49
Median salary £23,500 £24,000 £22,500
Median salary % change year-on-year
-2.08% +6.66%
90% offered a salary of more than £17,000 £20,000 £20,900
10% offered a salary of more than £25,000 £25,000 £42,000
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year
-3.84% +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5100 6219 7045
As % of all permanent IT jobs located in Yorkshire 97.65% 96.97% 98.45%
Number of salaries quoted 4363 5200 5813
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £57,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

2nd Line Support Analyst Salary Trend in Yorkshire

2nd Line Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Yorkshire region over the 3 months to 22 February 2017.

2nd Line Support Analyst Salary Histogram in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +32 27 £22,000 -2.22% 4
North Yorkshire 0 15 £25,000 -
South Yorkshire +7 1 £21,000 -12.50% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support Analyst in the job title.

1 63 (79.75%) Windows
2 55 (69.62%) Active Directory
3 54 (68.35%) Windows Server
4 36 (45.57%) MS Exchange
5 31 (39.24%) Microsoft
6 27 (34.18%) MS Excel
7 25 (31.65%) SLA
8 22 (27.85%) VMware
9 19 (24.05%) VMware Infrastructure
9 19 (24.05%) SQL
10 18 (22.78%) Time Management
11 17 (21.52%) MS Office
12 16 (20.25%) Windows Server 2008
13 15 (18.99%) Windows 7
14 14 (17.72%) Windows Server 2012
14 14 (17.72%) VoIP
15 12 (15.19%) ITIL
16 11 (13.92%) SAN
17 10 (12.66%) Hyper-V
18 9 (11.39%) Finance
18 9 (11.39%) Citrix
19 8 (10.13%) DHCP
19 8 (10.13%) TCP/IP
19 8 (10.13%) DNS
19 8 (10.13%) Windows Server 2003
19 8 (10.13%) SCCM
19 8 (10.13%) Analytical Skills
20 7 (8.86%) Mimecast
20 7 (8.86%) Exchange Server 2010
20 7 (8.86%) Microsoft Certification

2nd Line Support Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (45.57%) MS Exchange
2 7 (8.86%) Exchange Server 2010
3 3 (3.80%) Exchange Server 2007
3 3 (3.80%) Exchange Server 2013
4 2 (2.53%) SharePoint
5 1 (1.27%) IIS
Applications
1 27 (34.18%) MS Excel
2 17 (21.52%) MS Office
3 3 (3.80%) MS PowerPoint
Business Applications
1 3 (3.80%) Visualfiles
Cloud Services
1 7 (8.86%) Mimecast
2 6 (7.59%) SaaS
3 3 (3.80%) Office 365
Communications & Networking
1 14 (17.72%) VoIP
2 11 (13.92%) SAN
3 8 (10.13%) DHCP
3 8 (10.13%) DNS
3 8 (10.13%) TCP/IP
4 4 (5.06%) Internet
4 4 (5.06%) LAN
4 4 (5.06%) VPN
4 4 (5.06%) WAN
5 3 (3.80%) Remote Desktop
6 2 (2.53%) ADSL
6 2 (2.53%) Firewall
6 2 (2.53%) MPLS
Database & Business Intelligence
1 7 (8.86%) Crystal Reports
2 2 (2.53%) SQL Server
3 1 (1.27%) SQL Server 2008
3 1 (1.27%) SQL Server 2012
General
1 9 (11.39%) Finance
2 4 (5.06%) Legal
3 3 (3.80%) Law
Libraries, Frameworks & Software Standards
1 1 (1.27%) .NET
Miscellaneous
1 8 (10.13%) Analytical Skills
2 5 (6.33%) Computer Science
3 2 (2.53%) Blackberry
4 1 (1.27%) Client/Server
4 1 (1.27%) Data Centre
4 1 (1.27%) Enterprise Software
4 1 (1.27%) Fat Client
4 1 (1.27%) Thin Client
4 1 (1.27%) Video Conferencing
Operating Systems
1 63 (79.75%) Windows
2 54 (68.35%) Windows Server
3 16 (20.25%) Windows Server 2008
4 15 (18.99%) Windows 7
5 14 (17.72%) Windows Server 2012
6 8 (10.13%) Windows Server 2003
7 3 (3.80%) Windows 10
8 1 (1.27%) Linux
Processes & Methodologies
1 18 (22.78%) Time Management
2 12 (15.19%) ITIL
3 6 (7.59%) Application Packaging
4 4 (5.06%) Case Management
4 4 (5.06%) Service Delivery
5 3 (3.80%) Migration
6 2 (2.53%) Incident Management
6 2 (2.53%) Mentoring
7 1 (1.27%) B2B
7 1 (1.27%) Capacity Planning
7 1 (1.27%) Chat Support
7 1 (1.27%) Customer Requirements
7 1 (1.27%) Disaster Recovery
7 1 (1.27%) Penetration Testing
7 1 (1.27%) Virtual Environments
Programming Languages
1 19 (24.05%) SQL
2 2 (2.53%) PowerShell
3 1 (1.27%) VB
Qualifications
1 7 (8.86%) Microsoft Certification
2 5 (6.33%) CCNA
2 5 (6.33%) Cisco Certification
2 5 (6.33%) Degree
3 3 (3.80%) MCSE
4 1 (1.27%) MCSA
Quality Assurance & Compliance
1 25 (31.65%) SLA
System Software
1 55 (69.62%) Active Directory
2 19 (24.05%) VMware Infrastructure
3 10 (12.66%) Hyper-V
4 4 (5.06%) XenApp
5 3 (3.80%) VMware ESXi
6 2 (2.53%) Terminal Services
Systems Management
1 8 (10.13%) SCCM
2 6 (7.59%) SCOM
3 4 (5.06%) OpenView
4 3 (3.80%) Backup Exec
4 3 (3.80%) Norton AntiVirus
Vendors
1 31 (39.24%) Microsoft
2 22 (27.85%) VMware
3 9 (11.39%) Citrix
4 5 (6.33%) HP
5 4 (5.06%) Veeam
6 3 (3.80%) Apple
6 3 (3.80%) Cisco
6 3 (3.80%) LexisNexis
6 3 (3.80%) Symantec
7 2 (2.53%) Dell
7 2 (2.53%) SonicWALL
7 2 (2.53%) WatchGuard
8 1 (1.27%) Avaya
8 1 (1.27%) Google
Leeds, West Yorkshire
Verticality Ltd
Salary: Salary £23k - £25k + Benefits
Posted: 3 hours ago
Doncaster
Recruitment Genius Ltd
Salary: £16000 - £20000 per annum
Posted: 12 days ago
Wakefield
Adria Solutions Ltd
Salary: £24000 per annum
Posted: 16 days ago
Wakefield
Adria Solutions Ltd
Salary: £24000 per annum
Posted: 19 days ago
Wetherby
Recruitment Revolution Limited
Salary: £20,000 to £25,000 per annum + Full Company Benefits
Posted: 25 days ago