The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 223 210 203
Rank change year-on-year
-13 -7
Permanent jobs requiring a 2nd Line Support Analyst 32 7 23
As % of all permanent IT jobs located in Yorkshire 0.44% 0.13% 0.39%
As % of the Job Titles category 0.45% 0.14% 0.40%
Number of salaries quoted 32 7 23
Average salary £21,000 £20,000 £20,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £20,000 £19,600 £17,600
10% offered a salary of more than £22,950 £22,500 £27,000
UK excluding London average salary £23,500 £23,500 £23,510
% change year-on-year
- -0.04%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7072 5064 5710
As % of all permanent IT jobs located in Yorkshire 96.49% 94.67% 96.73%
Number of salaries quoted 5612 4025 4699
Average salary £37,000 £36,500 £35,000
Average salary % change year-on-year
+1.36% +4.28%
90% offered a salary of more than £23,000 £23,000 £24,000
10% offered a salary of more than £50,000 £52,000 £52,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

2nd Line Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

2nd Line Support Analyst Salary Trend in Yorkshire

2nd Line Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Yorkshire region over the 3 months to 16 September 2014.

2nd Line Support Analyst Salary Histogram in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -1 31 £21,000 -6.66% 1
South Yorkshire - 1 £21,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 16 September 2014, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 49 (77.78%) Active Directory
2 32 (50.79%) Windows
3 28 (44.44%) Microsoft
4 27 (42.86%) VMware
5 19 (30.16%) MS Exchange
6 17 (26.98%) MS Excel
7 16 (25.40%) Citrix
8 14 (22.22%) SharePoint
8 14 (22.22%) MS Office
9 13 (20.63%) Windows XP
10 11 (17.46%) SQL
10 11 (17.46%) Firewall
11 10 (15.87%) SCCM
11 10 (15.87%) ITIL
11 10 (15.87%) Cisco
11 10 (15.87%) DHCP
11 10 (15.87%) DNS
11 10 (15.87%) Windows Server 2008
11 10 (15.87%) Windows 7
12 9 (14.29%) SLA
12 9 (14.29%) Windows Server 2003
12 9 (14.29%) Internet
13 8 (12.70%) Office 365
13 8 (12.70%) SharePoint 2013
14 7 (11.11%) Analytical Skills
14 7 (11.11%) TCP/IP
15 6 (9.52%) LAN
15 6 (9.52%) WAN
15 6 (9.52%) Pegasus
15 6 (9.52%) Sage

2nd Line Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 16 September 2014, IT jobs across the Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (30.16%) MS Exchange
2 14 (22.22%) SharePoint
3 8 (12.70%) SharePoint 2013
4 6 (9.52%) SharePoint 2010
5 4 (6.35%) IIS
6 1 (1.59%) Exchange Server 2010
Applications
1 17 (26.98%) MS Excel
2 14 (22.22%) MS Office
3 1 (1.59%) MS Visio
Cloud Services
1 8 (12.70%) Office 365
Communications & Networking
1 11 (17.46%) Firewall
2 10 (15.87%) DHCP
2 10 (15.87%) DNS
3 9 (14.29%) Internet
4 7 (11.11%) TCP/IP
5 6 (9.52%) LAN
5 6 (9.52%) WAN
5 6 (9.52%) Cisco IOS
6 4 (6.35%) ADSL
6 4 (6.35%) MPLS
6 4 (6.35%) Network Security
7 1 (1.59%) VoIP
Database & Business Intelligence
1 5 (7.94%) MySQL
1 5 (7.94%) SQL Server
Libraries, Frameworks & Software Standards
1 4 (6.35%) .NET
Miscellaneous
1 7 (11.11%) Analytical Skills
2 5 (7.94%) Blackberry
Operating Systems
1 32 (50.79%) Windows
2 13 (20.63%) Windows XP
3 10 (15.87%) Windows Server 2008
3 10 (15.87%) Windows 7
4 9 (14.29%) Windows Server 2003
5 4 (6.35%) UNIX
5 4 (6.35%) Linux
6 3 (4.76%) Windows Server 2012
7 2 (3.17%) Android
7 2 (3.17%) Apple iOS
8 1 (1.59%) Windows 2000
Processes & Methodologies
1 10 (15.87%) ITIL
2 6 (9.52%) Mentoring
2 6 (9.52%) Root Cause Analysis
3 4 (6.35%) Incident Management
4 3 (4.76%) E-Procurement
4 3 (4.76%) B2B
5 2 (3.17%) Problem Management
5 2 (3.17%) Continuous Improvement
5 2 (3.17%) Technical Analysis
Programming Languages
1 11 (17.46%) SQL
2 4 (6.35%) VB
2 4 (6.35%) Perl
2 4 (6.35%) PowerShell
2 4 (6.35%) Bash Shell
3 1 (1.59%) PHP5
3 1 (1.59%) PHP
3 1 (1.59%) VB.NET
Qualifications
1 4 (6.35%) Security Cleared
Quality Assurance & Compliance
1 9 (14.29%) SLA
System Software
1 49 (77.78%) Active Directory
2 4 (6.35%) Terminal Services
3 2 (3.17%) VMware Infrastructure
3 2 (3.17%) Hyper-V
Systems Management
1 10 (15.87%) SCCM
2 2 (3.17%) WSUS
Vendors
1 28 (44.44%) Microsoft
2 27 (42.86%) VMware
3 16 (25.40%) Citrix
4 10 (15.87%) Cisco
5 6 (9.52%) Pegasus
5 6 (9.52%) Sage
6 4 (6.35%) Dell
6 4 (6.35%) SonicWALL
6 4 (6.35%) WatchGuard
Wetherby, West Yorkshire
Greywood Associates Limited
Salary: £25000 per annum + Benefits
Posted: 6 hours ago