The statistics below represent IT jobs advertised across the Yorkshire region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 200 231 198
Rank change year-on-year
+31 -33
Permanent jobs requiring a 2nd Line Support Analyst 34 31 65
As % of all permanent IT jobs located in Yorkshire 0.61% 0.46% 0.92%
As % of the Job Titles category 0.62% 0.47% 0.94%
Number of salaries quoted 29 29 57
Median salary £24,000 £22,500 £22,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £17,800 £19,800 £19,750
10% offered a salary of more than £29,000 £25,000 £26,000
UK excluding London median salary £25,000 £24,250 £25,000
% change year-on-year
+3.09% -3.00%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5478 6658 6919
As % of all permanent IT jobs located in Yorkshire 97.68% 98.29% 97.53%
Number of salaries quoted 4625 5476 5487
Median salary £39,000 £40,000 £37,500
Median salary % change year-on-year
-2.50% +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £56,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Yorkshire region.

2nd Line Support Analyst Salary Trend in Yorkshire

2nd Line Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Yorkshire region over the 3 months to 28 June 2016.

2nd Line Support Analyst Salary Histogram in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +20 23 £23,500 +11.90%
South Yorkshire +22 7 £29,750 +45.12%
North Yorkshire +6 4 £23,000 +2.22%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 June 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support Analyst in the job title.

1 47 (58.75%) Windows
2 42 (52.50%) Microsoft
3 40 (50.00%) MS Office
4 39 (48.75%) Active Directory
5 38 (47.50%) Windows Server
6 30 (37.50%) ITIL
6 30 (37.50%) MS Excel
7 22 (27.50%) VMware
8 20 (25.00%) MS Exchange
9 18 (22.50%) Windows 7
9 18 (22.50%) Time Management
9 18 (22.50%) Microsoft Certification
9 18 (22.50%) Cisco
10 15 (18.75%) Citrix
10 15 (18.75%) SQL
11 14 (17.50%) Finance
11 14 (17.50%) SLA
12 13 (16.25%) MS PowerPoint
13 12 (15.00%) VMware Infrastructure
14 11 (13.75%) MCSE
14 11 (13.75%) Retail
15 10 (12.50%) Cisco Certification
15 10 (12.50%) CCNA
15 10 (12.50%) Intranet
16 8 (10.00%) E-Commerce
16 8 (10.00%) HTML
16 8 (10.00%) CSS
16 8 (10.00%) User Acceptance Testing
16 8 (10.00%) SCCM
17 7 (8.75%) TCP/IP

2nd Line Support Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (25.00%) MS Exchange
2 6 (7.50%) SharePoint
3 1 (1.25%) Exchange Server 2013
Applications
1 40 (50.00%) MS Office
2 30 (37.50%) MS Excel
3 13 (16.25%) MS PowerPoint
Business Applications
1 2 (2.50%) Magento
Communications & Networking
1 10 (12.50%) Intranet
2 7 (8.75%) Internet
2 7 (8.75%) TCP/IP
3 4 (5.00%) DHCP
3 4 (5.00%) DNS
4 3 (3.75%) SAN
5 2 (2.50%) LAN
5 2 (2.50%) VoIP
6 1 (1.25%) ATM
6 1 (1.25%) Skype
6 1 (1.25%) WAN
General
1 14 (17.50%) Finance
2 11 (13.75%) Retail
3 5 (6.25%) Telecoms
4 4 (5.00%) Back Office
4 4 (5.00%) Billing
4 4 (5.00%) Legal
4 4 (5.00%) Military
5 3 (3.75%) Law
6 2 (2.50%) Banking
7 1 (1.25%) Advertising
7 1 (1.25%) Manufacturing
7 1 (1.25%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (10.00%) CSS
1 8 (10.00%) HTML
2 1 (1.25%) .NET
2 1 (1.25%) COM
Miscellaneous
1 4 (5.00%) Driving Licence
1 4 (5.00%) e-Learning
1 4 (5.00%) Management Information System
1 4 (5.00%) Mathematics
2 3 (3.75%) iSeries
2 3 (3.75%) Replication
2 3 (3.75%) Smartphone
3 2 (2.50%) Blackberry
4 1 (1.25%) Analytical Skills
4 1 (1.25%) Computer Science
4 1 (1.25%) EPoS
4 1 (1.25%) Mainframe
Operating Systems
1 47 (58.75%) Windows
2 38 (47.50%) Windows Server
3 18 (22.50%) Windows 7
4 5 (6.25%) Windows 8
4 5 (6.25%) Windows Server 2008
5 4 (5.00%) Windows Server 2012
6 1 (1.25%) Windows 10
6 1 (1.25%) Windows Server 2003
6 1 (1.25%) Windows XP
Processes & Methodologies
1 30 (37.50%) ITIL
2 18 (22.50%) Time Management
3 8 (10.00%) E-Commerce
3 8 (10.00%) User Acceptance Testing
4 6 (7.50%) Service Delivery
5 5 (6.25%) CRM
6 4 (5.00%) Coaching
6 4 (5.00%) Data Entry
6 4 (5.00%) Document Management
6 4 (5.00%) Incident Management
6 4 (5.00%) ISMS
6 4 (5.00%) ITIL V3
6 4 (5.00%) Logistics
6 4 (5.00%) Ticket Management
7 3 (3.75%) Network Monitoring
7 3 (3.75%) Security Management
8 2 (2.50%) Problem Management
8 2 (2.50%) Root Cause Analysis
9 1 (1.25%) ERP
9 1 (1.25%) Trend Analysis
Programming Languages
1 15 (18.75%) SQL
2 4 (5.00%) C
3 1 (1.25%) JavaScript
Qualifications
1 18 (22.50%) Microsoft Certification
2 11 (13.75%) MCSE
3 10 (12.50%) CCNA
3 10 (12.50%) Cisco Certification
4 6 (7.50%) ITIL Certification
5 4 (5.00%) A+ Certification
5 4 (5.00%) MCDST
6 3 (3.75%) MCSA
7 1 (1.25%) Degree
7 1 (1.25%) MCITP
7 1 (1.25%) MCP
7 1 (1.25%) MCTS
Quality Assurance & Compliance
1 14 (17.50%) SLA
2 4 (5.00%) PCI DSS
3 1 (1.25%) ISO/IEC 27001
System Software
1 39 (48.75%) Active Directory
2 12 (15.00%) VMware Infrastructure
3 2 (2.50%) Hyper-V
3 2 (2.50%) Virtual Desktop
4 1 (1.25%) BitLocker
Systems Management
1 8 (10.00%) SCCM
2 3 (3.75%) Backup Exec
2 3 (3.75%) SCOM
Vendors
1 42 (52.50%) Microsoft
2 22 (27.50%) VMware
3 18 (22.50%) Cisco
4 15 (18.75%) Citrix
5 4 (5.00%) BroadSoft
5 4 (5.00%) IBM
5 4 (5.00%) Xerox
6 3 (3.75%) Symantec
6 3 (3.75%) Veeam
7 1 (1.25%) Avaya
7 1 (1.25%) Remedy