The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wokingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank - 17 -
Permanent jobs requiring a Technical Support 0 8 0
As % of all permanent IT jobs located in Wokingham - 14.81% -
As % of the Job Titles category - 14.81% -
Number of salaries quoted 0 8 0
Average salary - £36,750 -
UK excluding London average salary £29,000 £32,500 £30,000
% change year-on-year
-10.76% +8.33%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wokingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wokingham
Permanent IT job ads with a match in the
Job Titles category
152 54 89
As % of all permanent IT jobs located in Wokingham 99.35% 100.00% 95.70%
Number of salaries quoted 132 48 73
Average salary £50,000 £35,000 £43,000
Average salary % change year-on-year
+42.85% -18.60%
90% offered a salary of more than £23,750 £28,000 £35,000
10% offered a salary of more than £60,000 £55,000 £42,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Wokingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wokingham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wokingham

Technical Support
Salary Trend in Wokingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wokingham region.

Technical Support Salary Trend in Wokingham

Technical Support
Top 30 Related IT Skills in Wokingham

For the 6 months to 5 February 2016, IT jobs across the Wokingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) MS Excel
1 2 (100.00%) Windows XP
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Citrix
1 2 (100.00%) CCA
1 2 (100.00%) Citrix Certification
1 2 (100.00%) SAN
1 2 (100.00%) VMware
1 2 (100.00%) VMware ESX
1 2 (100.00%) Microsoft App-V
1 2 (100.00%) AppSense
1 2 (100.00%) Wireshark
1 2 (100.00%) SCCM
1 2 (100.00%) SCOM
1 2 (100.00%) Time Management
1 2 (100.00%) iSCSI
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Terminal Services
1 2 (100.00%) Windows Server 2003
1 2 (100.00%) Hyper-V
1 2 (100.00%) XenApp
1 2 (100.00%) XenServer
1 2 (100.00%) XenDesktop

Technical Support
Top Related IT Skills in Wokingham by Category

For the 6 months to 5 February 2016, IT jobs across the Wokingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (100.00%) MS Excel
Communications & Networking
1 2 (100.00%) iSCSI
1 2 (100.00%) NetScaler
1 2 (100.00%) Remote Desktop
1 2 (100.00%) SAN
1 2 (100.00%) Wireshark
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 8
1 2 (100.00%) Windows Server
1 2 (100.00%) Windows Server 2003
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Windows Server 2012
1 2 (100.00%) Windows XP
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Root Cause Analysis
1 2 (100.00%) Time Management
2 1 (50.00%) Mentoring
Qualifications
1 2 (100.00%) CCA
1 2 (100.00%) Citrix Certification
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
System Software
1 2 (100.00%) Active Directory
1 2 (100.00%) Hyper-V
1 2 (100.00%) Microsoft App-V
1 2 (100.00%) Terminal Services
1 2 (100.00%) VMware ESX
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) vSphere
1 2 (100.00%) XenApp
1 2 (100.00%) XenDesktop
1 2 (100.00%) XenServer
Systems Management
1 2 (100.00%) EdgeSight
1 2 (100.00%) SCCM
1 2 (100.00%) SCOM
Vendors
1 2 (100.00%) AppSense
1 2 (100.00%) Cisco
1 2 (100.00%) Citrix
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware
2 1 (50.00%) NetApp