The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wokingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 29 25 -
Rank change year-on-year
-4 -
Permanent jobs requiring a Technical Support 2 2 0
As % of all permanent IT jobs located in Wokingham 2.33% 2.17% -
As % of the Job Titles category 2.33% 2.17% -
Number of salaries quoted 1 2 0
Average salary £22,500 £35,000 -
Average salary % change year-on-year
-35.71% -
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wokingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wokingham
Permanent IT job ads with a match in the
Job Titles category
86 92 81
As % of all permanent IT jobs located in Wokingham 100.00% 100.00% 98.78%
Number of salaries quoted 80 87 68
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £27,500 £30,000 £18,000
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Wokingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wokingham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wokingham

Technical Support
Salary Trend in Wokingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wokingham region.

Technical Support Salary Trend in Wokingham

Technical Support
Top 30 Related IT Skills in Wokingham

For the 6 months to 28 August 2015, IT jobs across the Wokingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (85.71%) Windows
2 4 (57.14%) Active Directory
2 4 (57.14%) Citrix
2 4 (57.14%) Microsoft
2 4 (57.14%) SAN
3 3 (42.86%) SQL
3 3 (42.86%) MS Excel
3 3 (42.86%) MS Exchange
3 3 (42.86%) Exchange Server 2010
3 3 (42.86%) Windows Server 2012
3 3 (42.86%) Hyper-V
3 3 (42.86%) Time Management
4 2 (28.57%) iSCSI
4 2 (28.57%) SC Cleared
4 2 (28.57%) Security Cleared
4 2 (28.57%) FMCG
4 2 (28.57%) Wireshark
4 2 (28.57%) SCCM
4 2 (28.57%) SCOM
4 2 (28.57%) Retail
4 2 (28.57%) Microsoft App-V
4 2 (28.57%) AppSense
4 2 (28.57%) XenDesktop
4 2 (28.57%) XenApp
4 2 (28.57%) EdgeSight
4 2 (28.57%) Root Cause Analysis
4 2 (28.57%) NetScaler
4 2 (28.57%) Windows 8
4 2 (28.57%) Windows XP
4 2 (28.57%) ITIL

Technical Support
Top Related IT Skills in Wokingham by Category

For the 6 months to 28 August 2015, IT jobs across the Wokingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
1 3 (42.86%) Exchange Server 2010
2 1 (14.29%) Jetty
2 1 (14.29%) Apache
2 1 (14.29%) Tomcat
Applications
1 3 (42.86%) MS Excel
2 1 (14.29%) MS Office
Communications & Networking
1 4 (57.14%) SAN
2 2 (28.57%) Wireshark
2 2 (28.57%) iSCSI
2 2 (28.57%) NetScaler
3 1 (14.29%) Internet
3 1 (14.29%) DHCP
3 1 (14.29%) TCP/IP
3 1 (14.29%) DNS
General
1 2 (28.57%) Retail
Miscellaneous
1 2 (28.57%) FMCG
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows Server 2012
3 2 (28.57%) Windows 8
3 2 (28.57%) Windows XP
3 2 (28.57%) Windows Server 2003
3 2 (28.57%) Windows Server 2008
4 1 (14.29%) Windows 7
4 1 (14.29%) UNIX
4 1 (14.29%) Linux
Processes & Methodologies
1 3 (42.86%) Time Management
2 2 (28.57%) Root Cause Analysis
2 2 (28.57%) ITIL
3 1 (14.29%) Change Management
3 1 (14.29%) Mentoring
3 1 (14.29%) SDLC
Programming Languages
1 3 (42.86%) SQL
2 1 (14.29%) PowerShell
2 1 (14.29%) JavaScript
2 1 (14.29%) PHP
Qualifications
1 2 (28.57%) CCA
1 2 (28.57%) Citrix Certification
1 2 (28.57%) SC Cleared
1 2 (28.57%) Security Cleared
2 1 (14.29%) Microsoft Certification
System Software
1 4 (57.14%) Active Directory
2 3 (42.86%) Hyper-V
3 2 (28.57%) XenApp
3 2 (28.57%) XenDesktop
3 2 (28.57%) Terminal Services
3 2 (28.57%) Microsoft App-V
4 1 (14.29%) VMware Infrastructure
4 1 (14.29%) VMware ESX
4 1 (14.29%) vSphere
4 1 (14.29%) XenServer
Systems Management
1 2 (28.57%) SCCM
1 2 (28.57%) SCOM
1 2 (28.57%) EdgeSight
Vendors
1 4 (57.14%) Microsoft
1 4 (57.14%) Citrix
2 2 (28.57%) Cisco
2 2 (28.57%) AppSense
3 1 (14.29%) NetApp
3 1 (14.29%) VMware
3 1 (14.29%) Adobe