The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wolverhampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 18 - -
Rank change year-on-year
- 0
Permanent jobs citing Service Management 4 0 0
As % of all permanent IT jobs located in Wolverhampton 4.88% - -
As % of the Processes & Methodologies category 7.27% - -
Number of salaries quoted 4 0 0
Average salary £24,000 - -
UK excluding London average salary £42,500 £44,250 £41,500
% change year-on-year
-3.95% +6.62%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wolverhampton region.

Processes & Methodologies Category
Wolverhampton
Permanent IT job ads with a match in the
Processes & Methodologies category
55 49 68
As % of all permanent IT jobs located in Wolverhampton 67.07% 75.38% 83.95%
Number of salaries quoted 51 44 63
Average salary £35,000 £37,500 £32,500
Average salary % change year-on-year
-6.66% +15.38%
90% offered a salary of more than £30,000 £27,500 £18,825
10% offered a salary of more than £55,000 £41,500 £44,100
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Wolverhampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wolverhampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wolverhampton

Service Management
Salary Trend in Wolverhampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wolverhampton region.

Service Management Salary Trend in Wolverhampton

Service Management
Top 17 Related IT Skills in Wolverhampton

For the 6 months to 20 August 2014, IT jobs across the Wolverhampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (100.00%) ITIL
2 6 (85.71%) Windows
2 6 (85.71%) MS Excel
3 4 (57.14%) MS Exchange
3 4 (57.14%) Citrix
3 4 (57.14%) XenApp
4 2 (28.57%) Finance
4 2 (28.57%) MS Office
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Windows Server 2003
4 2 (28.57%) Microsoft
5 1 (14.29%) Incident Management
5 1 (14.29%) Business Development
5 1 (14.29%) Degree
5 1 (14.29%) Time Management
5 1 (14.29%) Service Delivery
5 1 (14.29%) Continuous Improvement

Service Management
Top Related IT Skills in Wolverhampton by Category

For the 6 months to 20 August 2014, IT jobs across the Wolverhampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (57.14%) MS Exchange
Applications
1 6 (85.71%) MS Excel
2 2 (28.57%) MS Office
General
1 2 (28.57%) Finance
Job Titles
1 4 (57.14%) Desktop Support
1 4 (57.14%) Desktop Support Engineer
1 4 (57.14%) Desktop Engineer
1 4 (57.14%) Support Engineer
2 2 (28.57%) Analyst
2 2 (28.57%) Help Desk Analyst
3 1 (14.29%) Junior
3 1 (14.29%) Delivery Manager
3 1 (14.29%) Incident Manager
3 1 (14.29%) Junior Service Manager
3 1 (14.29%) IT Support
3 1 (14.29%) Services Delivery Manager
3 1 (14.29%) Service Manager
Operating Systems
1 6 (85.71%) Windows
2 2 (28.57%) Windows Server 2003
2 2 (28.57%) Windows Server 2008
Processes & Methodologies
1 7 (100.00%) ITIL
2 1 (14.29%) Service Delivery
2 1 (14.29%) Incident Management
2 1 (14.29%) Business Development
2 1 (14.29%) Time Management
2 1 (14.29%) Continuous Improvement
Qualifications
1 1 (14.29%) Degree
System Software
1 4 (57.14%) XenApp
Vendors
1 4 (57.14%) Citrix
2 2 (28.57%) Microsoft