1st/2nd Line Support Analyst
UK > Work from Home
The median 1st/2nd Line Support Analyst salary in Work from Home is £29,675 per year according to job vacancies posted during the 6 months to 5 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 5 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 573 | 638 | 810 |
| Rank change year-on-year | +65 | +172 | -252 |
| Permanent jobs requiring a 1st/2nd Line Support Analyst | 12 | 21 | 24 |
| As % of all permanent jobs with a WFH option | 0.036% | 0.050% | 0.035% |
| As % of the Job Titles category | 0.037% | 0.052% | 0.036% |
| Number of salaries quoted | 12 | 18 | 20 |
| 10th Percentile | £21,250 | £28,500 | £22,700 |
| 25th Percentile | £25,188 | £28,688 | £23,000 |
| Median annual salary (50th Percentile) | £29,675 | £31,500 | £27,250 |
| Median % change year-on-year | -5.79% | +15.60% | +15.96% |
| 75th Percentile | £30,006 | £33,750 | £32,786 |
| 90th Percentile | £35,403 | £34,650 | £33,750 |
| UK median annual salary | £30,250 | £31,500 | £26,000 |
| % change year-on-year | -3.97% | +21.15% | +6.12% |
All Permanent IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Work from Home with a recognized job title | 32,433 | 40,693 | 66,264 |
| % of permanent jobs with a recognized job title | 95.99% | 96.00% | 97.39% |
| Number of salaries quoted | 24,885 | 28,909 | 42,146 |
| 10th Percentile | £33,000 | £36,626 | £36,250 |
| 25th Percentile | £42,500 | £47,375 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £62,500 | £60,000 |
| Median % change year-on-year | -10.40% | +4.17% | +9.09% |
| 75th Percentile | £75,000 | £81,250 | £80,000 |
| 90th Percentile | £92,500 | £100,000 | £95,000 |
| UK median annual salary | £52,500 | £60,000 | £60,000 |
| % change year-on-year | -12.50% | - | +9.09% |
1st/2nd Line Support Analyst
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 1st/2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support Analyst
Salary Trend for Jobs with a WFH Option
3-month moving average salary quoted in job vacancies with a work from home option citing 1st/2nd Line Support Analyst.
1st/2nd Line Support Analyst
Salary Histogram for Jobs with a WFH Option
Salary distribution for jobs with a work from home option citing 1st/2nd Line Support Analyst over the 6 months to 5 May 2024.
1st/2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 5 May 2024, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 1st/2nd Line Support Analyst in the job title.
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1st/2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: